Basic User's Guide: DCP-T300 DCP-T500W DCP-T700W

Basic Users Guide
DCP-T300
DCP-T500W
DCP-T700W
!CAUTION Before using this product, read carefully

these instructions for correct operation.
Keep the User's Guide in a secure place for future
reference.
Version A
CHN-ENG
To create a better environment
Please cooperate
Firstly, thank you very much indeed for using our Brother products!
Brother focuses on the earth environment concerned. And make a basic policy which is to concern
about the earth environment, including any workflow from product development to discard. The
local citizen should be responsible for local society and its environment during these environment
protection activities.
Therefore, we hope you'll take part in this environment plan, and pay attention to environment
protection points as below while discarding used consumables.
1 Please deliver the used package materials to relevant waste disposal office for recycle.
2 When you discard used consumables, please follow and carry on relevant local regulations
properly.
3 When the machine need replacing parts for the maintenance and repair, please discard used
circuit boards, used electrical parts and products as disposed electrical materials.
4 Some parts in the machine can be used on the same series model machines which produced
by the same factory.
Note: If you want to replace the parts, please contact your local Brother repair station.
Register your product on-line at
http://www.brother.com/registration
Brother Numbers
IMPORTANT
For technical and operational assistance, call the call center in mainland China.
To seach Frequently asked questions (FAQs)/ASCs/Driver/Manuals, etc, please visit our service
website:
http://www.95105369.com
To search where to purchase consumables, please visit the official website of BROTHER (CHINA)
LTD.:
http://www.brother.cn
2015 Brother Industries, Ltd. All rights reserved.

User's Guides and where do I find them?
Which Guide? What's in it? Where is it?
Product Safety Guide Read this Guide first. Please read the Safety Printed / In the box
Instructions before you set up your machine. See
this Guide for trademarks and legal limitations.
Quick Setup Guide Follow the instructions for setting up your machine Printed / In the box
and installing the drivers and software for the
operating system and connection type you are
using.
Basic Users Guide Learn the basic Copy and Scan operations, and how PDF file / CD-ROM
to replace supplies. See troubleshooting tips. (Windows) /
Brother Solutions
Center 2
(Macintosh)
Advanced Users Guide Learn more advanced operations: Copy, printing PDF file / CD-ROM
reports and performing routine maintenance. (Windows) /
Brother Solutions
Center 2
(Macintosh)
Software and Network This Guide provides instructions for Scanning, HTML / CD-ROM
Users Guide 1 Printing and other operations that can be performed (Windows) /
by connecting your Brother machine to a computer. Brother Solutions
You can also find useful information about using the
Center 2
Brother ControlCenter utility, using your machine in
(Macintosh)
a network environment, and frequently used terms.
Google Cloud Print This Guide provides details on how to use Google PDF file / Brother
Guide 3 Cloud Print services for printing over the Internet. Solutions Center 2
Mobile Print/Scan Guide This Guide provides useful information about PDF file / Brother
for Brother iPrint&Scan 3 printing from your mobile device and scanning from Solutions Center 2
your Brother machine to your mobile device when
connected to a Wi-Fi network.
1
Network features are not supported by the DCP-T300.
2 Visit us at www.95105369.com.
3
DCP-T500W and DCP-T700W only.
i
Table of Contents
(Basic Users Guide)
1 General information 1
Using the documentation .......................................................................................1
Symbols and conventions used in the documentation ....................................1
About Brother Utilities (Windows) .......................................................................2
Accessing the Advanced Users Guide and Software and
Network Users Guide.........................................................................................3
Viewing Users Guides ....................................................................................3
How to access Guides for Advanced Features......................................................4
Accessing Brother Support (Windows) ................................................................5
Accessing Brother Support (Macintosh) ................................................................5
Control panel overview ..........................................................................................6
Warning LED indications .................................................................................8
LCD display ...........................................................................................................8
LCD Contrast...................................................................................................8
LCD Language ................................................................................................8
Auto Power Off ......................................................................................................9
2 Loading paper 10
Loading paper and other print media...................................................................10
Loading envelopes ........................................................................................13
Unprintable area ............................................................................................15
Paper settings......................................................................................................16
Paper Type ....................................................................................................16
Paper Size .....................................................................................................16
Acceptable paper and other print media..............................................................17
Recommended print media ...........................................................................17
Handling and using print media .....................................................................17
Choosing the right print media.......................................................................19
3 Loading documents 20
How to load documents .......................................................................................20
Using the ADF (DCP-T700W) .......................................................................20
Using the scanner glass ................................................................................21
Unscannable area .........................................................................................22
4 Making copies 23
How to copy .........................................................................................................23
Stop copying..................................................................................................23
Copy settings .......................................................................................................23
Paper Options................................................................................................24
5 How to print from a computer 25

Printing a document.............................................................................................25
ii
6 How to scan to a computer 26
Before scanning................................................................................................... 26
Scanning a document as a PDF file using ControlCenter4 (Windows) ............. 26
How to change the machines SCAN mode settings for PDF scanning using
ControlCenter4 (Windows) ............................................................................. 30
How to scan a document as a PDF file using the control panel
(Windows and Macintosh) .............................................................................. 32
A Routine maintenance 33
Refilling the ink tanks...........................................................................................33
Cleaning and checking the machine.................................................................... 36
Cleaning the scanner glass ........................................................................... 36
Cleaning the print head ................................................................................. 37
Checking the print quality .............................................................................. 37
Checking the print alignment ......................................................................... 38
Setting the date and time..................................................................................... 39
B Troubleshooting 40
Identifying the problem ........................................................................................ 40
Error and maintenance messages....................................................................... 41
Document jam (DCP-T700W)........................................................................ 46
Printer jam or paper jam ................................................................................ 47
If you are having difficulty with your machine ...................................................... 55
Machine Information ............................................................................................ 63
Checking the serial number........................................................................... 63
Checking the firmware version ...................................................................... 63
Reset functions..............................................................................................63
How to reset the machine.............................................................................. 63
C Settings and features tables 64

Using the Settings tables ..................................................................................... 64
Menu keys ........................................................................................................... 64
Menu table ........................................................................................................... 66
Entering Text ....................................................................................................... 77
Entering numbers, letters and symbols ........................................................ 77
Inserting spaces ............................................................................................ 77
Making corrections ........................................................................................ 77
iii
D Specifications 78
General ................................................................................................................78
Print media...........................................................................................................80
Copy ....................................................................................................................81
Scanner ...............................................................................................................82
Printer ..................................................................................................................83
Interfaces .............................................................................................................84
Network (DCP-T500W and DCP-T700W) ...........................................................85
Computer requirements .......................................................................................86
Supply Specifications...........................................................................................87
E Index 88
iv
Table of Contents
(Advanced Users Guide)
The Advanced Users Guide explains the following features and operations.
You can view the Advanced Users Guide on the CD-ROM.
1 General setup A Routine maintenance

IMPORTANT NOTE Cleaning and checking the machine
Memory Storage Packing and shipping the machine
Sleep Mode
LCD B Glossary
Mode Timer (MFC models only)
2 Security features C Index

(MFC models only)
TX Lock
3 Sending a fax
(MFC models only)
Additional sending options
Additional sending operations
4 Receiving a fax
(MFC models only)
Memory Receive
Additional receiving operations
5 Dialling and storing numbers

(MFC models only)
Additional dialling operations
Additional ways to store numbers
6 Printing reports
Fax reports (MFC models only)
Reports
7 Making copies
Copy options
v
vi
1 General information 1
1
Using the
WARNING
documentation 1
WARNING indicates a potentially

Thank you for buying a Brother machine! hazardous situation which, if not avoided,
Reading the documentation will help you could result in death or serious injuries.
make the most of your machine.
CAUTION
Keep the User's Guide in a secure place for
CAUTION indicates a potentially hazardous
future reference.
situation which, if not avoided, may result in
minor or moderate injuries.
Symbols and conventions
IMPORTANT
used in the documentation 1
IMPORTANT indicates a potentially

The following symbols and conventions are hazardous situation which, if not avoided,
used throughout the documentation. may result in damage to property or loss of
product functionality.
Bold Bold typeface identifies NOTE
specific buttons on the
NOTE specifies the operating environment,
machines control panel, or on
conditions for installation, or special
the computer screen.
conditions of use.
Italics Italicized typeface
Electrical Hazard icons alert you to
emphasizes an important
possible electrical shocks.
point or refers you to a related
topic.
Courier Text in the Courier New font
New identifies messages on the
LCD of the machine.
1
Chapter 1
About Brother Utilities b Select your machine.
(Windows) 1
Brother Utilities is an application launcher

that offers convenient access to all Brother
applications installed on your device.
a (Windows XP, Windows Vista,

Windows 7, Windows Server 2003 1
and Windows Server 2008 1)
Click (Start) / All Programs /
Brother, and (Brother Utilities).
(Windows 8 and Windows Server
2012 1)
Tap or click (Brother Utilities)
either on the Start screen or the c Choose the function you want to use.
desktop.
(Windows 8.1 and Windows Server
2012 R2 1)
Move your mouse to the lower left
corner of the Start screen and click
(if you are using a touch-based device,
swipe up from the bottom of the Start
screen to bring up the Apps screen).
When the Apps screen appears, tap or
click (Brother Utilities).
1
DCP-T500W and DCP-T700W only
2
General information
Accessing the c If the language screen appears, click

your language. The CD-ROM
Advanced Users Top Menu will appear. 1
Guide and Software
and Network Users
Guide 1
This Basic Users Guide does not contain all

the information about the machine, such as
how to use the advanced Copy, Printer,
Scanner, and Network features. When you
are ready to learn detailed information about
these operations, you can read the
Advanced Users Guide and Software and d Click Users Guides.
Network Users Guide in HTML format.
e Click Users guides on the CD-ROM.
Viewing Users Guides If the country screen appears, choose
your country. After the list of Users
1
Guides appears, choose the guide you

(Windows) 1
want to read.
Launch (Brother Utilities). Click (Macintosh) 1
Support in the left navigation bar, and then Visit Brother Solutions Center:
click Users Guides. solutions.brother.com/manuals.
If you have not installed the software, you can
find the documentation on the CD-ROM by How to find Scanning instructions 1
following these instructions:

There are several ways you can scan
a Turn on your PC. Insert the Brother documents. You can find the instructions as
CD-ROM into your CD-ROM drive. follows:
Software and Network Users Guide
NOTE
If the Brother screen does not appear, go Scan
to Computer or My Computer. ControlCenter
(For Windows 8 and Windows Server
2012 1/ Windows Server 2012 R2 1: Click
(File Explorer) on the taskbar, and

then go to Computer (This PC).)
Double-click the CD-ROM icon, and then
double-click start.exe.
1
b If the model name screen appears, click

your model name.
3
Chapter 1
How to find Network setup

instructions (DCP-T500W and
How to access Guides
DCP-T700W) 1
for Advanced Features 1
Your machine can be connected to a wireless

You can view and download these Guides
network.
from the Brother Solutions Center at:
Basic network setup instructions solutions.brother.com/manuals.
(See Quick Setup Guide.)
The wireless access point or router Google Cloud Print Guide
supports Wi-Fi Protected Setup or (DCP-T500W and DCP-T700W) 1
AOSS
This Guide provides details on how to use
Google Cloud Print services for printing
More information about network setup over the Internet.
(See Software and Network Users
Guide.) Mobile Print/Scan Guide for Brother
iPrint&Scan
(DCP-T500W and DCP-T700W) 1
This Guide provides useful information about

printing from your mobile device and
scanning from your Brother machine to your
mobile device when connected to a Wi-Fi
network.
4
General information
Accessing Brother Accessing Brother

Support (Windows) 1 Support (Macintosh) 1
1
You can find all the contacts you will need, You can find all the contacts you will need,
such as web support (Brother Solutions such as web support (Brother Solutions
Center) on the CD-ROM. Center).
Click Brother Support on the Top Menu. Double-click the Brother Support icon.
The following screen will appear: The following screen will appear:
To access our website, click

Brother Home Page. To register your machine from the Brother
For the latest news and product support Product Registration Page, click
information, click On-Line Registration.
Brother Solutions Center. For the latest news and product support
To visit our website for original Brother information, click
Supplies, click Supplies Information. Brother Solutions Center.
To access the Brother CreativeCenter for To visit our website for original Brother
FREE photo projects and printable Supplies, click Supplies Information.
downloads, click
Brother CreativeCenter.
To return to the top menu, click Back or if
you have finished, click Exit.
5
Chapter 1
Control panel overview 1
The DCP-T300, DCP-T500W and DCP-T700W have the same control panel keys.
8 7
100% Normal 01
1
NOTE
Most of the illustrations in this Users Guide show the DCP-T700W.
1 Copy keys: 2 Menu keys:

You can temporarily change the copy settings Menu
when in copy mode. Lets you access the main menu.
Enlarge/Reduce +a or -b
Lets you enlarge or reduce size of copies Press to scroll through the menus and
depending on the ratio you select. options.
Copy Quality OK
Use this key to temporarily change the Lets you select a setting.
quality of your copies.
Number of Copies 3 SCAN
Use this key to make multiple copies. Lets you access Scan mode.
Copy Options
You can quickly and easily select
temporary settings for copying.
6
General information
6 5
2 3 4
4 Start keys: 6 Stop/Exit
Mono Start Stops an operation or exits from a menu.
Lets you start making copies in 7 Warning LED

monochrome. Also lets you start a
scanning operation (in color or mono, Blinks in orange when the LCD displays an
depending on the scan setting in the error or an important status message.
ControlCenter software). 8 LCD (Liquid Crystal Display)
Displays messages on the screen to help you
Color Start
set up and use your machine.
Lets you start making copies in full color.
Also lets you start a scanning operation (in
color or mono, depending on the scan
setting in the ControlCenter software).
You can turn the machine on and off.

If you turn the machine off, it will still
periodically clean the print head to maintain
print quality. To prolong print head life, provide
the best ink economy, and maintain print
quality, you should keep your machine
connected to the power at all times.
7
Chapter 1
Warning LED indications 1

LCD display 1
The Warning LED (Light Emitting Diode) is a

light that shows the DCP status. The LCD LCD Contrast 1
shows the current machine status when the

machine is idle. You can adjust the LCD contrast for a sharper
and more vivid display. If you are having
LED DCP Description difficulty reading the LCD, try changing the
status contrast setting.
Ready The machine is ready for
use.
a Press Menu.
b Press a or b to choose
Off 0.Initial Setup.
Press OK.
Cover open The cover is open. Close
the cover. (See Error
and maintenance
c Press a or b to choose
2.LCD Contrast.
messages on page 41.)
Orange Press OK.
Cannot Refill the ink tank.
print When you refill the ink d Press a or b to choose Light or Dark.
tank, fill the ink up to the Press OK.
upper line, or fill with all
of the ink in the bottle if it
does not exceed the
e Press Stop/Exit.
upper line.
(See Refilling the ink LCD Language 1
tanks on page 33.)

Paper error Put paper in the tray or You can change the LCD Language.
clear the paper jam.
Check the LCD a Press Menu.
message. (See If you are
having difficulty with your b Press a or b to choose
machine on page 55.) 0.Initial Setup.
Other Check the LCD Press OK.
messages message. (See Error
and maintenance c Press a or b to choose
messages on page 41.) 0.Local Language.
Press OK.
d Press a or b to choose English or

Chinese.
Press OK.
e Press Stop/Exit.
8
General information
Auto Power Off 1
The Auto Power Off feature will turn off the 1

machine after it has been in Sleep Mode for
the number of hours you set. When this
feature is Off, the machine will remain in
Sleep Mode and not turn itself off.
The default setting is Off.
To turn on the machine after the Auto Power
Off feature has turned it off, press Power
On/Off.
NOTE
(DCP-T500W and DCP-T700W)
The machine will not power off
automatically when:
the machine is connected to a wireless
network
WLAN Enable is set to On.
a Press Menu.
0.Initial Setup.
Press OK.
c Press a or b to choose
5.Auto Power Off.
Press OK.
d Press a or b to choose 1hour, 2hours,

4hours, 8hours or Off.
Press OK.
e Press Stop/Exit.
9
2 Loading paper 2
Loading paper and b Lift the output paper tray cover (1).
other print media 2
Load only one size of paper and one type of 1

paper in the paper tray at any time.
(For more information about paper size,
weight and thickness, see Choosing the right
print media on page 19.)
a Pull the paper tray completely out of the

machine.
c Gently press and slide the paper width

guides (1) and then the paper length
guide (2) to fit the paper size.
Make sure that the triangular marks (3)
on the paper width guides (1) and paper
NOTE length guide (2) line up with the marks
If the paper support flap (1) is open, close for the paper size you are using.
it, and then close the paper support (2).
1
3
When you load a different paper size in

the tray, you will need to change the 2
Paper Size setting in the menu of the
machine at the same time.
(See Paper Size on page 16.) 3
10
Loading paper
d Fan the stack of paper well to avoid e Gently put the paper into the paper tray
paper jams and misfeeds. print side down and top edge in first.
Check that the paper is flat in the tray.
NOTE
Always make sure that the paper is not
curled or wrinkled.
IMPORTANT
Be careful not to push the paper in too far;
it may lift at the back of the tray and cause
paper feed problems.
NOTE
If you want to add paper before the tray is
empty, remove the paper from the tray
and combine it with the paper you are
adding. Always fan the stack of paper well
before loading it in the tray. If you add
paper without fanning the stack, the
machine may feed multiple pages.
11
Chapter 2
f Gently adjust the paper width guides (1) i While holding the paper tray in place,
to fit the paper. pull out the paper support (1) until it
Make sure the paper width guides lightly locks into place, and then unfold the
touch the sides of the paper. paper support flap (2).
g Close the output paper tray cover.
h Slowly and firmly push the paper tray

completely into the machine.
12
Loading paper
Loading envelopes 2
Loading envelopes 2
a Before loading, press the corners and

About envelopes 2
sides of envelopes to make them as flat
as possible.
Use envelopes that weigh between 80 to
2
95 g/m2. IMPORTANT
Some envelopes need margin settings to If envelopes are double-feeding, put one
be set in the application. Make sure you envelope in the paper tray at a time.
do a test print first before printing multiple
envelopes.
IMPORTANT
DO NOT use the following types of
envelopes, as they will not feed correctly:
That are of a baggy construction.
That have windows.
That are embossed (have raised
writing on them).
That have clasps or staples.
That are pre-printed on the inside.
Glue Double flaps
Occasionally you may experience paper

feed problems caused by the thickness,
size and flap shape of the envelopes you
are using.
13
Chapter 2
b Put envelopes in the paper tray with the If you have problems printing on
address side down. If the envelope flaps envelopes with the flap on the short edge,
are on the long edge, load the try the following: 2
envelopes in the tray with the flap on the

left, as shown in the illustration. Gently a Open the envelope flap.
press and slide the paper width
guides (1) and paper length guide (2) to b Put the envelope into the paper tray with
fit the size of the envelopes. the address side down and the flap
positioned as shown in the illustration.
c Select Reverse Print (Windows) or

Reverse page orientation (Macintosh)
in the printer drivers dialog box, and
then adjust the size and margins in your
application.
c Select Reverse Print (Windows) or (See Software and Network Users
Reverse page orientation (Macintosh) Guide.)
in the printer drivers dialog box, and
then adjust the size and margins in your
application.
Guide.)
14
Loading paper
Unprintable area 2
The printable area depends on the settings in the application you are using. The figures show the
unprintable areas on cut-sheet paper and envelopes. The machine can print in the shaded areas
of cut-sheet paper when the Borderless print feature is available and turned on.
(See Software and Network Users Guide.)
2
Cut-Sheet Paper Envelopes
1 1
2 4
2 4
3
3
Top (1) Left (2) Bottom (3) Right (4)

Cut-Sheet 3 mm 3 mm 3 mm 3 mm
Envelopes 22 mm 3 mm 22 mm 3 mm
NOTE
The Borderless print feature is not available for envelopes and 2-sided printing.
15
Chapter 2
Paper settings 2
Paper Size 2
You can use the following sizes of paper for

Paper Type 2
copies: A4, A5, Photo (10 15 cm), and
Letter. When you change the size of paper
To get the best print quality, set the machine you load in the machine, you will need to
for the type of paper you are using. change the Paper Size setting at the same
time.
a Press Menu.
a Press Menu.
b Press a or b to choose 2.Copy.
Press OK. b Press a or b to choose 2.Copy.
Press OK.
c Press a or b to choose 1.Paper Type.
Press OK. c Press a or b to choose 2.Paper Size.
Press OK.
d Press a or b to choose Plain Paper,
Inkjet Paper, Brother BP71 or d Press a or b to choose A4, A5, 10x15cm
Other Glossy. or Letter.
Press OK. Press OK.
e Press Stop/Exit. e Press Stop/Exit.
NOTE
The machine ejects paper with the printed
surface face up onto the paper tray at the
front of the machine. When you use glossy
paper, remove each sheet at once to
prevent smudging or paper jams.
16
Loading paper
Acceptable paper and Recommended print media 2
other print media 2

To get the best print quality, we suggest using
the Brother paper in the table.
The print quality can be affected by the type
If Brother paper is not available in your
of paper you use in the machine.
country, we recommend testing various
2
To get the best print quality for the settings papers before purchasing large quantities.
you have chosen, always set the Paper Type
to match the type of paper that is loaded in Brother paper
the tray.
Paper Type Item
You can use plain paper, inkjet paper (coated
A4 Plain BP60PA
paper), glossy paper and envelopes.
A4 Glossy Photo BP71GA4
We recommend testing various paper types
before buying large quantities. A4 Inkjet (Matte) BP60MA
10 15 cm Glossy BP71GP
For best results, use Brother paper.
Photo
When you print on inkjet paper (coated
paper) and glossy paper, be sure to
choose the correct print media in the Handling and using print
printer drivers Basic tab or the machines media 2
Paper Type setting.

(See Paper Type on page 16.) Store paper in its original packaging and
keep it sealed. Keep the paper flat and
When you print on Brother Photo paper, away from moisture, direct sunlight and
load one extra sheet of the same photo heat.
paper in the paper tray. An extra sheet has
been included in the paper package for Avoid touching the shiny (coated) side of
this purpose. the photo paper. Load photo paper with
the shiny side facing down.
When using photo paper, remove each
sheet at once to prevent smudging or
paper jams.
Avoid touching the printed surface of the
paper immediately after printing; the
surface may not be completely dry and
may stain your fingers.
17
Chapter 2
IMPORTANT
DO NOT use the following kinds of paper:
Damaged, curled, wrinkled, or
irregularly shaped paper
1 2 mm or greater curl may cause jams

to occur.
Extremely shiny or highly textured
paper
Paper that cannot be arranged
uniformly when stacked
Short grain paper
Paper capacity of the output paper

tray cover 2
Up to 50 sheets of 80 g/m2 A4 paper.

Photo paper must be picked up from the
output paper tray cover one page at a time
to avoid smudging.
18
Loading paper
Choosing the right print media 2
Paper type and size for each operation 2
Paper Type Paper Size Usage

2
Copy Printer
Cut-Sheet A4 210 297 mm (8.3 11.7 in.) Yes Yes
Letter 215.9 279.4 mm (8 1/2 11 in.) Yes Yes
Executive 184 267 mm (7 1/4 10 1/2 in.) Yes
JIS B5 182 257 mm (7.2 10.1 in.) Yes
A5 148 210 mm (5.8 8.3 in.) Yes Yes
A6 105 148 mm (4.1 5.8 in.) Yes
Cards Photo 10 15 cm (4 6 in.) Yes Yes
Photo 2L 13 18 cm (5 7 in.) Yes
Index Card 127 203 mm (5 8 in.) Yes
Envelopes C5 Envelope 162 229 mm (6.4 9 in.) Yes
DL Envelope 110 220 mm (4.3 8.7 in.) Yes
Com-10 105 241 mm (4 1/8 9 1/2 in.) Yes
Monarch 98 191 mm (3 7/8 7 1/2 in.) Yes
Paper weight, thickness and capacity 2
Paper Type Weight Thickness No. of

sheets
Cut-Sheet Plain Paper 64 to 120 g/m2 0.08 to 0.15 mm 100 1
Inkjet Paper 64 to 200 g/m2 0.08 to 0.25 mm 20
Glossy Paper Up to 220 g/m2 Up to 0.25 mm 20 2
Cards Photo Card Up to 220 g/m2 Up to 0.25 mm 20 2
Index Card Up to 120 g/m2 Up to 0.15 mm 30
Envelopes 80 to 95 g/m2 Up to 0.52 mm 10
1
Up to 100 sheets of 80 g/m2 paper.
2
BP71 (260 g/m2) paper is especially designed for Brother inkjet machines.
19
3 Loading documents 3
How to load a Unfold the ADF Document Support (1).
documents 3 1
You can make copies or scan from the ADF 1

(automatic document feeder) and from the
scanner glass.
1
DCP-T700W only
Using the ADF (DCP-T700W) 3
The ADF can hold up to 20 pages and feeds

each sheet individually. Use paper that is
within the sizes and weights shown in the
table. Always fan the edges of the pages b Fan the pages well.
before placing them in the ADF.
c Adjust the paper guides (1) to fit the
width of your documents.
Document Sizes and Weights 3
Length: 148 to 355.6 mm

Width: 148 to 215.9 mm
Paper weight: 64 to 90 g/m2
1
How to load documents 3
IMPORTANT
DO NOT pull on the document while it is
feeding.
DO NOT use paper that is curled,
wrinkled, folded, ripped, stapled, paper
clipped, glued or taped.
DO NOT use cardboard, newspaper or
fabric with the ADF. Instead use the d Place your documents face down, top
scanner glass. edge first in the ADF underneath the
guides until you feel them touch the feed
Make sure documents written with ink or rollers.
modified with correction fluid are completely The screen will display ADF Ready.
dry.
IMPORTANT
DO NOT leave thick documents on the
scanner glass. If you do this, the ADF may
jam.
20
Loading documents
e After using the ADF, close the ADF b Using the document guidelines on the
Document Support. Push down on the left and top, place the document
upper-left portion of the ADF Document face down in the upper left corner of the
Support to close it completely. scanner glass.
3
1
Using the scanner glass 3
You can use the scanner glass to copy, or

scan single pages or pages of a book. 1 document cover
Document sizes supported 3
Length: Up to 297 mm
Width: Up to 215.9 mm
Weight: Up to 2 kg
How to load documents 3
NOTE
To use the scanner glass, the ADF 1 must
be empty.
1
DCP-T700W only
a Lift the document cover. c Close the document cover.
IMPORTANT
If you are scanning a book or thick
document, DO NOT slam the cover down
or press on it.
21
Chapter 3
Unscannable area 3
The scannable area depends on the settings

in the application you are using. The figures
show the unscannable areas.
2 4
Usage Document Top (1) Left (2)

Size
Bottom (3) Right (4)
Copy All paper 3 mm 3 mm
Scan sizes 1 mm 1 mm
22
4 Making copies 4
How to copy 4 Copy settings 4
The following steps show the basic copy When you want to quickly change the copy
operation. settings temporarily for the next copy, use the
Copy keys. You can use different
a Do one of the following to load your combinations of settings.
document:
Place the document face down in the 4
ADF 1.
(See Using the ADF (DCP-T700W)
on page 20.)
Place the document face down on The machine returns to its default settings
the scanner glass. one minute after it finishes copying.
(See Using the scanner glass NOTE

on page 21.) You can save some of the copy settings
1
DCP-T700W only
you use most often by setting them as the
default. You can find instructions on how
b If you want more than one copy, press to do this in the section for each feature.
Number of Copies repeatedly until the
number of copies you want appears (up (Basic Users Guide)
to 99).
For information about changing the following
Or press a or b to change the number of
copy settings, see page 24.
copies.
Paper Type
c Press Mono Start or Color Start.
Paper Size
(Advanced Users Guide)
Stop copying 4
For information about changing the following

To stop copying, press Stop/Exit. copy settings, see Advanced Users Guide:
Copy options.
Quality
Enlarge/Reduce
Page Layout
2in1(ID)
Stack/Sort
Density
Remove Background
23
Chapter 4
NOTE Paper Size 4
If you want to sort copies, we recommend If you are copying on paper other than A4
using the ADF 1. size, you will need to change the Paper Size
setting. You can copy on A4, A5, Photo
1
DCP-T700W only (10 15 cm) or Letter paper.
Paper Options 4
Press A4
A5
10(W)x15(H)cm
Paper Type 4
Letter
If you are copying on a special type of paper,
set the machine for the type of paper you are
using to get the best print quality. and then a or b to
choose Paper Size
Press Plain Paper
Inkjet Paper
a Load your document.
Brother BP71 b Enter the number of copies you want.

Other Glossy
c Press Copy Options and a or b to
choose Paper Size.
and then a or b to Press OK.
choose Paper Type
d Press a or b to choose the size of paper
a Load your document. you are using.
Press OK.
b Enter the number of copies you want.
e Press Mono Start or Color Start.
c Press Copy Options and a or b to
choose Paper Type. NOTE
Press OK. To change the default setting, see Paper
Size on page 16.
d Press a or b to choose the type of paper
you are using.
Press OK.
NOTE
To change the default setting, see Paper
Type on page 16.
24
5 How to print from a computer 5
Printing a document 5
The machine can receive and print data from

your computer. To print from a computer, you
must install the printer driver.
(For more information, see Software and
Network Users Guide.)
a Install the Brother printer driver.

5
b From your application, choose the Print
command.
c Choose the name of your machine in the

Print dialog box and click Properties or
Preferences, depending on the
application you are using.
d Choose the settings you want to change

in the Properties dialog box.
Commonly used settings include:
Media Type
Print Quality
Paper Size
Orientation
Colour / Greyscale
Ink Save Mode
Scaling
2-sided / Booklet
e Click OK.
f Click Print (or OK depending on the

application you are using) to begin
printing.
25
6 How to scan to a computer 6
Before scanning 6
To use the machine as a scanner, install a scanner driver.

If the machine is on a network (DCP-T500W and DCP-T700W), configure it with a TCP/IP
address.
Install the scanner drivers. (See Quick Setup Guide: Install MFL-Pro Suite.)
Configure the machine with a TCP/IP address if network scanning does not work (DCP-T500W
and DCP-T700W).
Scanning a document as a PDF file using

ControlCenter4 (Windows) 6
ControlCenter4 is a software utility that lets you quickly and easily access the applications you use
most often. Using ControlCenter4 eliminates the need to manually launch specific applications.
(For more information, see Software and Network Users Guide.)
NOTE
The screens on your PC may vary depending on your model.
This section is based on using the Advanced Mode of ControlCenter4.
a Load your document. (See How to load documents on page 20.)
b Click the (ControlCenter4) icon in the task tray, and then click Open.
26
How to scan to a computer
c If the ControlCenter4 Mode screen appears, choose the Advanced Mode, and then click
OK.
d Make sure the machine you want to use is selected from the Model drop-down list.
27
Chapter 6
e Set the scanning configuration.

Click Configuration, and then select Button settings, Scan and File.
The configuration dialog box appears. You can change the default settings.
1 Choose PDF (*.pdf) from the File Type drop-down list.

2 You can enter the file name you want to use for the document.
3 You can save the file to the default folder, or choose your preferred folder by clicking the
(Browse) button.
4 You can choose a scanning resolution from the Resolution drop-down list.
5 You can choose the document size from the Document Size drop-down list.
f Click OK.
28
g Click the Scan tab.
h Click File.
6
i Click Scan.
The machine starts the scanning process. The folder where the scanned data is saved will
open automatically.
29
Chapter 6
How to change the machines SCAN mode

settings for PDF scanning using ControlCenter4
(Windows) 6
You can change your machines SCAN mode settings using ControlCenter4. (Windows)
a Click the (ControlCenter4) icon in the task tray, and then click Open.
b Make sure the machine you want to use is selected from the Model drop-down list.
c Click the Device Settings tab.
d Click Device Scan Settings.
30
e Choose the File tab. You can change the default settings.
1 Choose PDF (*.pdf) from the File Type drop-down list.

2 You can enter the file name you want to use for the document.
3 You can save the file to the default folder, or choose your preferred folder by clicking the
(Browse) button.
4 You can choose a scanning resolution from the Resolution drop-down list.
5 You can choose the document size from the Document Size drop-down list.
f Click OK.
31
Chapter 6
How to scan a document as a PDF file using the

control panel (Windows and Macintosh) 6
a Load your document. (See How to load documents on page 20.)
b Press (SCAN).
c Press a or b to choose Scan to File.

Press OK.
d If the machine is connected to a network 1, press a or b to select the PC Name.

Press OK.
Do one of the following:
If you want to use the default settings, press a or b to choose Off.
Press OK.
Go to step g.
If you want to change the default settings, go to step e.
e Press a or b to choose On.

Press OK.
f Choose the settings for Scan Type as required.

Press OK.
Repeat this step for the settings for Resolution, File Type, Scan Size and
Remove Bkg. Clr.
g Press Mono Start or Color Start.

The machine starts the scanning process.
NOTE
The following scan modes are available.
Scan to File
Scan to Image
Scan to E-mail
Web Service 1 2
1
2
Windows users only. (Windows Vista SP2 or later, Windows 7 and Windows 8)
32
A Routine maintenance A
Refilling the ink tanks A IMPORTANT

Brother multifunction machines are
When the machine detects it is running out of designed to work with ink of a particular
ink, the machine will display a message. specification and will work to a level of
The LCD will show which ink tank is low or optimum performance and reliability when
needs refilling. Be sure to follow the LCD used with Brother Original ink. Brother
prompts to refill the ink tanks in the correct cannot guarantee this optimum
order. performance and reliability if ink of other
specifications is used. Brother does not
You can assess the actual amount of therefore recommend the use of ink from
remaining ink visually by looking through the other sources. Damage to the product
see-through cover (1) of the ink tank. caused by the use of consumables
If the remaining ink level is at or below the manufactured by third parties may not be
lower line (2) under the triangle mark, refill covered by the product warranty. Please
the ink tank. refer to the terms of the product warranty.
a Open the ink tank cover (3). A

1
2 3
To prevent print head assembly from drying

out and getting damaged, it is necessary to
keep the ink above the lower line in the tank.
Refill the ink tank when the remaining ink
level is at or below the lower line.
CAUTION
If ink gets in your eyes, wash it out with
water at once and call a doctor if you are
concerned.
33
b Remove the cap of the ink tank for the d Remove the cap tip of the ink bottle.
color you want to refill.
e Make sure that the color of the ink tank

cap matches the ink color you want to
refill.
NOTE
Insert the nozzle of the ink bottle firmly
Be careful to avoid touching any ink liquid
so that the ink will not be spilled.
when handling the cap of the ink tank.
Refill the ink by squeezing the middle of
the bottle gently as shown.
c Remove the cap of the ink bottle,
remove the film from the ink bottle, and
then replace the cap.
4
IMPORTANT
Tighten the cap securely onto the ink IMPORTANT
bottle. Otherwise ink may leak. Be careful to avoid filling the ink past the
upper line (4) above the triangle mark.
DO NOT shake the ink bottles. If ink stains
your skin or clothing, wash with soap or
detergent at once. NOTE
Be careful to avoid spilling any ink when
refilling the ink tank.
Refill with all of the ink in the bottle, if it
does not exceed the upper line.
34
Routine maintenance
f Point the nozzle upward so that the ink i Close the ink tank cover.
will not be spilled, and then remove the When you open and close the ink tank
nozzle from the ink tank. cover, a message may appear on the
LCD to verify whether the ink tanks were
refilled.
If you have refilled the ink tanks, press
a (Yes).
If you have not refilled the ink tank, be
sure to press b (No).
If you pressed a (Yes), you are asked

which color ink tanks you have refilled.
(For example,
Did You Refill [BK]? a Yes b No
may be displayed for the black ink tank.)
Press a (Yes) to reset the ink dot
counter for the refilled colors.
NOTE Press b (No) for the non-refilled colors.
If some ink remains in the bottle, tighten
the cap securely onto the ink bottle, and IMPORTANT A
store the ink bottle on a level surface in a If you accidentally mix the colors by filling
cool, dark place. the wrong ink tank, contact Brother
customer service or your local Brother
g Push down to tighten the cap securely dealer.
onto the ink tank. Once you open an ink bottle, use it up
within six months. Use unopened ink
bottles by the expiration date written on
the bottle package.
h Repeat steps b to g for each ink tank

you want to refill.
35
Cleaning and checking c (DCP-T700W)
In the ADF unit, clean the white bar (1)
the machine A
and the glass strip (2) with a lint-free
cloth moistened with a non-flammable
glass cleaner.
Cleaning the scanner glass A
a Unplug the machine from the electrical

socket.
b Lift the document cover (1). Clean the

scanner glass (2) and the white
plastic (3) with a soft lint-free cloth
moistened with a non-flammable glass
cleaner. 1
1
3 2
NOTE
In addition to cleaning the glass strip with
2 a non-flammable glass cleaner, run your
finger tip over the glass strip to see if you
can feel anything on it. If you feel dirt or
debris, clean the glass strip again
concentrating on that area. You may need
to repeat the cleaning process three or
four times. To test, make a copy after each
cleaning attempt.
When there is a After the glass

spot of dirt or strip is cleaned,
correction fluid the vertical line is
on the glass strip, gone.
the printed
sample shows a
vertical line.
36
Routine maintenance
Cleaning the print head A Checking the print quality A
To maintain good print quality, the machine If faded or streaked colors and text appear on
will automatically clean the print head when your printouts, some of the print head nozzles
needed. You can start the cleaning process may be clogged. You can check this by
manually if there is a print quality problem. printing the Print Quality Check Sheet and
looking at the nozzle check pattern.
Clean the print head if you get a horizontal
line in the text or graphics, or blank text on
your printed pages. You can clean Black only;
a Press Menu.
Yellow, Cyan, and Magenta at once; or all b Press a or b to choose 1.Ink.
four colors at once. Press OK.
Cleaning the print head consumes ink.
Cleaning too often uses ink unnecessarily. c Press a or b to choose 1.Test Print.
Press OK.
IMPORTANT
DO NOT touch the print head. Touching
d Press a or b to choose
Print Quality.
the print head may cause permanent
Press OK.
damage and may void the print heads
warranty. e Press Color Start. A
The machine starts printing the Print
a Press Menu. Quality Check Sheet.
b Press a or b to choose 1.Ink. f Check the quality of the four color blocks
Press OK. on the sheet.
c Press a or b to choose 2.Cleaning. g The LCD asks you if the print quality is
Press OK. OK.
Do one of the following:
d Press a or b to choose Black, Colour
or All. If all lines are clear and visible, press
Press OK. a (Yes) to finish the Print Quality
The machine cleans the print head. check and go to step k.
When cleaning has finished, the If you can see missing short lines as
machine is ready to use. shown below, press b to choose No.
NOTE
OK Poor
If you clean the print head at least five
times and the print has not improved, try
cleaning the print head again up to three
more times. If the print has not improved,
contact Brother customer service or your
local Brother dealer.
You can also clean the print head from h The LCD asks you if the print quality is
your PC. OK for black and the three colors.
(See Software and Network Users Press a (Yes) or b (No).
Guide.)
37
i The LCD asks you if you want to start Checking the print alignment A
cleaning.
Press a (Yes). If your printed text becomes blurred or
The machine starts cleaning the print images become faded, you may need to
head. adjust the print alignment after transporting
the machine.
j After the cleaning procedure is finished,
press Color Start. a Press Menu.
The machine prints the Print Quality
Check Sheet again. Return to step h. b Press a or b to choose 1.Ink.
Press OK.
k Press Stop/Exit.
If you clean the print head at least five times c Press a or b to choose 1.Test Print.
and the print has not improved, try cleaning Press OK.
the print head again up to three more times.
If the print has not improved, contact Brother
d Press a or b to choose Alignment.
Press OK.
customer service or your local Brother dealer.
IMPORTANT
The machine starts printing the
DO NOT touch the print head. Touching Alignment Check Sheet.
the print head may cause permanent
damage and may void the print head's
warranty.
NOTE
When a print head After the print

nozzle is clogged head nozzle is
the printed cleaned, the
sample looks like horizontal lines
this. are gone.
f For the A pattern, press a or b to
choose the number of the test print that
has the least visible vertical stripes
(1-9).
Press OK.
Repeat this step for the B, C, D and E
patterns. In the example number 6 is the
best choice for A, B, C, D and E.
38
Routine maintenance
g Press Stop/Exit.
Setting the date and
NOTE time A
Setting the date and time allows the machine

to clean the print head regularly and maintain
i optimum print quality.
a Press Menu.
When the print After the print

0.Initial Setup.
alignment is not alignment is Press OK.
adjusted correctly, adjusted correctly,
text looks blurry text looks like this. c Press a or b to choose 1.Date&Time.
like this. Press OK.
d Press a or b to enter the last two digits of

the year, and then press OK.
e Press a or b to enter the two digits for A

the month, and then press OK.
f Press a or b to enter the two digits for

the day, and then press OK.
g Press a or b to enter the two digits for

the hour in 24-hour format, and then
press OK.
(For example, enter 1 5 for 3:00 P.M.)
h Press a or b to enter the two digits for

the minute, and then press OK.
i Press Stop/Exit.
39
B Troubleshooting B
If you think there is a problem with your machine, check each of the items below first and follow
the troubleshooting tips.
You can correct most problems by yourself. If you need additional help, the Brother Solutions
Center offers the latest FAQs and troubleshooting tips.
Visit us at www.95105369.com.
Identifying the problem B
First, check the following:

The machine's power cord is connected correctly and the machine's power switch is turned on.
All of the protective parts have been removed.
Paper is inserted correctly in the paper tray.
The interface cables are securely connected to the machine and the computer, or the wireless
connection is set up on both the machine and your computer.
LCD messages
(See Error and maintenance messages on page 41.)
If you did not solve your problem with the above checks, identify your problem and then go to the
suggested page.
Paper handling and Printing problems:

Printing Difficulties on page 56
Print Quality Difficulties on page 58
Paper Handling Difficulties on page 60
Copying problems:
Copying Difficulties on page 61
Scanning problems:
Scanning Difficulties on page 61
Software and Network problems:

Software Difficulties on page 61
Network Difficulties (DCP-T500W and DCP-T700W) on page 62
40
Troubleshooting
Error and maintenance messages B
As with any sophisticated office product, errors may occur and supply items may need to be
replaced. If this happens, your machine identifies the error or required routine maintenance and
shows the appropriate message. The most common error and maintenance messages are shown
in the table.
You can clear most errors and perform routine maintenance by yourself. If you need additional
help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips:
Error Message Cause Action

B&W Print Only The amount of remaining ink in one or Refill the ink tank.
more of the ink tanks (except black) is
Refill [XX] Ink When you refill the ink tank, fill the ink
low.
up to the upper line, or fill with all of
This error message may appear if the the ink in the bottle if it does not
ink dot counter is incorrect even if exceed the upper line.
some ink remains.
A message may appear on the LCD
While this message appears on the to verify whether the ink tanks were
LCD, each operation works in the refilled.
following way: Press a (Yes) to reset the ink dot
Printing
counter if ink tank has been refill. B
Press b (No) if ink tank has not been
If you choose Greyscale in the refilled.
Advanced tab of the printer
(See Refilling the ink tanks
driver, you can use the machine
on page 33.)
as a monochrome printer.
2-sided printing is not available NOTE
when this message appears. The machine will stop all print
Copying operations, you cannot use the
machine until you refill the ink tank in
If the paper type is set to the following cases:
Plain Paper you can make
copies in monochrome. If you unplug the machine.
If the paper type is set to anything
except Plain Paper.
(Windows) If you check

Slow Drying Paper in the Basic
tab of the printer driver.
(Macintosh) If you check
Slow Drying Paper in the
Print Settings of the printer
driver.
41
Cannot Print The amount of remaining ink in one or Refill the ink tank.
more of the ink tanks is low. The
Refill [XX] Ink When you refill the ink tank, fill the ink
machine will stop all print operations.
up to the upper line, or fill with all of
This error message may appear if the the ink in the bottle if it does not
ink dot counter is incorrect even if exceed the upper line.
some ink remains.
to verify whether the ink tanks were
refilled.
counter if ink tank has been refill.
refilled.
on page 33.)
Clean Unable XX The machine has a mechanical Open the scanner cover and remove
problem. any foreign objects and paper scraps
Init Unable XX
A foreign object, such as a paper clip from inside the machine. If the error
Print Unable XX message continues, disconnect the
or a piece of ripped paper, is in the
Scan Unable XX machine. machine from the power for several
minutes and reconnect it.
Close Ink Cover The ink tank cover is not locked in the Firmly close the ink tank cover until it
closed position. locks into place.
Cover is Open The scanner cover is not locked in the Lift the scanner cover, and then close
closed position. it again.
Make sure the USB cable (if used)
has been guided correctly through the
cable channel and out the back of the
machine.
Data Remaining Print data is left in the machine's Press Stop/Exit. The machine will
memory. cancel the job and clear it from the
memory. Try to print again.
Document Jam The document was not inserted or fed (See Using the ADF (DCP-T700W)
correctly, or the document scanned on page 20.)
(DCP-T700W)
from the ADF was too long.
(See Document jam (DCP-T700W)
on page 46.)
High Temperature The room temperature is too high. After lowering the room temperature,
allow the machine to cool down to
room temperature and then try again.
42
Troubleshooting

Ink Box Full The ink absorber box or flushing box The ink absorber box or flushing box
is full. These components are will need to be replaced. Contact
periodic maintenance items that may Brother customer service or your
require replacement after a period of local Brother dealer to have your
time to ensure optimum performance machine serviced.
from your Brother machine. Because
Other reasons for cleaning are:
these components are periodic
maintenance items, the replacement 1 After a paper jam has been
is not covered under the warranty. cleared, the machine
The need to replace these items and automatically cleans itself.
the time period before replacement is 2 The machine automatically cleans
dependent on the number of purges itself after sitting idle for more than
and flushes required to clean the ink 30 days (infrequent use).
system. These boxes acquire
amounts of ink during the different
purging and flushing operations. The
number of times a machine purges
and flushes for cleaning varies
depending on different situations. For
example, frequently powering the
machine on and off will cause
numerous cleaning cycles since the
machine automatically cleans itself
upon power up. The use of
B
non-Brother ink may cause frequent
cleanings because non-Brother ink
could cause poor print quality, which
is resolved by cleaning. The more
cleaning the machine requires, the
faster these boxes will fill up.
NOTE
Repairs resulting from the use of
non-Brother supplies may not be
covered under the stated product
warranty.
InkBox NearFull The ink absorber box or flushing box Contact Brother customer service or
is nearly full. your local Brother dealer.
43
Ink Low XXXXXXX The amount of remaining ink in one or Look through the see-through cover
more of the ink tanks is low. of the ink tank to assess the actual
amount of remaining ink.
This error message may appear if the
ink dot counter is incorrect even if a If the remaining ink level is at or below
lot of ink remains. the lower line under the triangle mark,
refill the ink tank.
to verify whether the ink tanks were
refilled.
counter if ink tank has been refill.
refilled.
on page 33.)
Low Temperature The room temperature is too low. After increasing the room
temperature, allow the machine to
warm up to room temperature and
then try again.
No Paper Fed The machine is out of paper or paper Do one of the following:
is not correctly loaded in the paper
Refill the paper in the paper tray,
tray.
and then press Mono Start or
Color Start.
Remove and reload the paper,
then press Mono Start or
Color Start. (See Loading paper
and other print media
on page 10.)
The paper tray was not fully inserted. Remove the paper tray and re-install
it until it locks into place, and then
press Mono Start or Color Start on
the control panel.
Paper dust has accumulated on the Clean the paper pick-up rollers.
surface of the paper pick-up rollers. (See Advanced Users Guide:
Cleaning the paper pick-up rollers.)
The Jam Clear Cover is not closed Make sure the Jam Clear Cover is
correctly. closed evenly at both ends. (See
Printer jam or paper jam on page 47.)
The paper is jammed in the machine. Remove the jammed paper by
following the steps in Printer jam or
paper jam on page 47.
If this error occurs often during
2-sided printing, the paper feed
rollers may be stained with ink. Clean
the paper feed rollers.
(See Advanced Users Guide:
Cleaning the paper feed rollers.)
44
Troubleshooting

Out of Memory The machine's memory is full. If a copy operation is in progress:
Press Stop/Exit and wait until the
other operations that are in
progress finish, and then try
again.
Press Mono Start or Color Start
to print the pages scanned so far.
Paper Jam The paper is jammed in the machine. Remove the jammed paper by
following the steps in Printer jam or
paper jam on page 47.
Make sure the paper length guide is
set to the correct paper size.
If there is a repeat paper jam, a small
piece of paper may be stuck in the
machine. Make sure paper is not still
jammed in the machine. (See
Additional paper jam clear operations
on page 50.)
Paper dust has accumulated on the Clean the paper pick-up rollers.
surface of the paper pick-up rollers. (See Advanced Users Guide:
Cleaning the paper pick-up rollers.) B
Wrong Paper Size The Paper Size setting does not 1 Check that the Paper Size you
match the size of paper in the tray. Or, chose matches the size of paper
you did not set the paper guides in the in the tray.
tray to the indicators for the paper
(See Paper Size on page 16.)
size you are using.
2 Make sure you loaded the paper
in a Portrait position, by setting
the paper guides to the indicators
for your paper size. (See Loading
paper and other print media
on page 10.)
3 After you have checked the paper
size and the paper position, press
Mono Start or Color Start.
If you are printing from your
computer, make sure the paper size
you chose in the printer driver
matches the size of paper in the tray.
Guide.)
45
Document jam (DCP-T700W) B
c Pull the jammed document out to the
left.
Documents can jam in the ADF unit if they are
not inserted or fed correctly, or if they are too 1
long. Follow these steps to clear a document
jam.
Document is jammed in the top of the

ADF unit B
a Take out any paper from the ADF that is

not jammed.
b Open the ADF cover.
c Remove the jammed document by

pulling it upward.
1 Document Cover
d Close the document cover.
e Press Stop/Exit.
1
Removing small documents jammed
in the ADF B
a Lift the Document Cover.
b Insert a piece of stiff paper, such as

cardstock, into the ADF to push any
small paper scraps through.
1 ADF cover 1
d Close the ADF cover.
e Press Stop/Exit.
IMPORTANT
To avoid document jams, close the ADF
cover correctly by pushing it gently in the
centre.
Document is jammed inside the ADF

unit B
1 Document Cover
a Take any paper that is not jammed out
of the ADF. c Close the document cover.
b Lift the Document Cover. d Press Stop/Exit.
46
Troubleshooting
Printer jam or paper jam B

d Place both hands under the plastic tabs
on both sides of the machine and lift the
Locate and remove the jammed paper by scanner cover into the open position.
following these steps:

socket.
b Pull the paper tray (1) completely out of

the machine.
e Pull the jammed paper (1) out of the

machine.
c Pull the two green levers inside the

machine towards you to release the B
jammed paper.
47
f Move the print head (if necessary) to If the print head is in the right corner as
take out any paper remaining in this shown in the illustration (2), you cannot
area. Make sure that jammed paper is move it. Re-connect the power cord. Hold
not left in the corners of the machine (1) down Stop/Exit until the print head moves
and (2). to the centre. Then unplug the machine
from the power source and take out the
paper.
If the paper is jammed under the print
1 head, unplug the machine from the power
source, and then move the print head to
2 take out the paper.
Hold the concave areas with the triangle
marks shown in the illustration (3) to move
the print head.
IMPORTANT
DO NOT touch the encoder strip (1). 2
Doing this may cause damage to the
machine.
If ink gets onto your skin, immediately

wash with soap and plenty of water.
48
Troubleshooting
g Be sure to look carefully inside the i Open the Jam Clear Cover (1) at the
machine (1) for any pieces of paper. back of the machine.
1 1
j Remove the jammed paper.
h Look inside the machine from a lower B

angle, and make sure there are no
pieces of paper remaining.
k Close the Jam Clear Cover.

Make sure the cover is closed correctly.
49
l Put the paper tray firmly back in the o Re-connect the power cord.
machine.
NOTE
If there is a repeat paper jam, a small
piece of paper may be stuck in the
machine. (See Additional paper jam clear
operations on page 50.)
Additional paper jam clear operations B

socket.
b Pull the paper tray (1) completely out of

the machine.
m Lift the scanner cover (1) to release the

lock. Gently push the scanner cover
support down (2) and close the scanner 1
cover (3) using both hands.
CAUTION
Be careful not to pinch your fingers when
you close the scanner cover.
n While holding the paper tray in place,

pull out the paper support until it locks in
the open position, and then unfold the
paper support flap. Make sure you pull
out the paper support until it locks into
place.
50
Troubleshooting
c Pull the two green levers inside the e Load one sheet of thick A4 or Letter
machine towards you to release the sized paper, such as glossy paper, deep
jammed paper. into the machine as shown in the
illustration.
d Place both hands under the plastic tabs

on both sides of the machine and lift the
scanner cover into the open position.
B
51
f If the thick paper is pushing any jammed h Open the Jam Clear Cover (1) at the
paper out, remove the jammed paper. back of the machine.
i Load one sheet of thick A4 or Letter

sized paper, such as glossy paper, deep
into the machine as shown in the
IMPORTANT illustration.
DO NOT touch the encoder strip (1).
Doing this may cause damage to the
machine.
g Pull the thick paper out of the machine.
52
Troubleshooting
j If the thick paper is pushing any jammed l Close the Jam Clear Cover.
paper out, remove the jammed paper. Make sure the cover is closed correctly.
m Lift the scanner cover (1) to release the

lock. Gently push the scanner cover
support down (2) and close the scanner
cover (3) using both hands.
1
IMPORTANT
DO NOT touch the encoder strip (1).
Doing this may cause damage to the B
machine. 3
2
1
CAUTION
Be careful not to pinch your fingers when
you close the scanner cover.
k Pull the thick paper out of the machine.
53
n Put the paper tray firmly back in the
machine.
o Re-connect the power cord.
54
Troubleshooting
If you are having difficulty with your machine B
IMPORTANT
Using non-Brother supplies may affect the print quality, hardware performance, and machine
reliability.
If you think there is a problem with your machine, check the following chart and follow the
troubleshooting tips. You can correct most problems by yourself.
If you need additional help, the Brother Solutions Center offers the latest FAQs and
troubleshooting tips.
NOTE
For technical help, you must contact Brother customer support.
55
Printing Difficulties
Difficulty Suggestions
No printout. Check that the correct printer driver has been installed and chosen.
Check to see if the LCD is showing an error message.
(See Error and maintenance messages on page 41.)
Make sure that the machine is online.
(Windows XP and Windows Server 2003 (DCP-T500W and DCP-T700W))

Click Start/Printers and Faxes. Right-click Brother DCP-XXXX Printer (where
XXXX is your model name). If the printer is offline, it will show Use Printer Online.
Select this option to enable the printer.
(Windows Vista and Windows Server 2008 (DCP-T500W and DCP-T700W))

Click /Control Panel/Hardware and Sound/Printers. Right-click
Brother DCP-XXXX Printer (where XXXX is your model name). If the printer is
offline, it will show Use Printer Online. Select this option to enable the printer.
(Windows 7 and Windows Server 2008 R2 (DCP-T500W and DCP-T700W))

Click /Devices and Printers. Right-click Brother DCP-XXXX Printer (where
XXXX is your model name) and choose See whats printing. Click Printer and
make sure that Use Printer Offline is unchecked.
(Windows 8 and Windows Server 2012 (DCP-T500W and DCP-T700W))

Move your mouse to the lower right corner of your desktop. When the menu bar
appears, click Settings, and then click Control Panel. In the
Hardware and Sound (Hardware) group, click View devices and printers.
Right-click Brother DCP-XXXX Printer (where XXXX is your model name) and
select See whats printing. If printer driver options appear, select your printer
driver. Click Printer in the menu bar and make sure that Use Printer Offline is not
selected.
(Windows Server 2012 R2 (DCP-T500W and DCP-T700W))

Click Control Panel on the Start screen.
In the Hardware group, click View devices and printers.
Right-click Brother DCP-XXXX Printer (where XXXX is your model name) and
select See whats printing.
If printer driver options appear, select your printer driver.
Click Printer in the menu bar and make sure that Use Printer Offline is not
selected.
Look through the see-through cover of the ink tank to assess the actual amount of
remaining ink.
If the remaining ink level is at or below the lower line under the triangle mark, refill
the ink tank.
A message may appear on the LCD to verify whether the ink tanks were refilled.
Press a (Yes) to reset the ink dot counter if ink tank has been refill.
Press b (No) if ink tank has not been refilled.
(See Refilling the ink tanks on page 33.)
56
Troubleshooting
Printing Difficulties (continued)

No printout. The document will not print if old, unprinted data remains in the printer driver
spooler. Open the printer icon, and then delete all the data. Your printer icon can
(continued)
be found in the following way:
(Windows XP and Windows Server 2003 (DCP-T500W and DCP-T700W))

Click Start/Printers and Faxes.
(Windows Vista and Windows Server 2008 (DCP-T500W and DCP-T700W))

Click /Control Panel/Hardware and Sound/Printers.
(Windows 7 and Windows Server 2008 R2 (DCP-T500W and DCP-T700W))

Click /Devices and Printers/Printers and Faxes.
(Windows 8 and Windows Server 2012 (DCP-T500W and DCP-T700W))

Move your mouse to the lower right corner of your desktop. When the menu bar
appears, click Settings/Control Panel/Hardware and Sound (Hardware)
group/View devices and printers/Printers.
(Windows Server 2012 R2)

Click Control Panel on the Start screen. In the Hardware group, click
View devices and printers/Printers.
(OS X v10.7.5, 10.8.x)
Click System Preferences/Print & Scan.
B
(OS X v10.9.x)
Click the System Preferences/Printers & Scanners.
The headers or footers appear There is an unprintable area on the top and bottom of the page. Adjust the top and
when the document displays on the bottom margins in your document to allow for this.
screen but they do not show up
(See Unprintable area on page 15.)
when it is printed.
Cannot perform Page Layout Check that the paper size setting in the application and in the printer driver are the
printing. same.
Print speed is too slow. Try changing the printer driver setting. The highest resolution needs longer data
processing, sending and printing time. Try the other quality settings in the printer
driver as follows:
(Windows)
Click Colour Settings on the Advanced tab, and make sure you uncheck
Colour Enhancement.
(Macintosh)
Choose Color Settings, click Advanced Color Settings, and make sure you
uncheck Color Enhancement.
Turn the Borderless feature off. Borderless printing is slower than normal printing.
Color Enhancement is not working If the image data is not full color in your application (such as 256 color), Color
correctly. Enhancement will not work. Use at least 24 bit color data with the Color
Enhancement feature.
Machine does not print from Try to reduce the print resolution.

Adobe Illustrator . (See Software and Network Users Guide.)
57
Print Quality Difficulties
Poor print quality. Check the print quality. (See Checking the print quality on page 37.)
Make sure that the Media Type setting in the printer driver or the Paper Type
setting in the machines menu matches the type of paper you are using.
(See Paper Type on page 16.)
Make sure that your ink is fresh. The following may cause ink to clog:
The expiration date written on the bottle package has passed.
The ink has been in your machine for over six months.
The ink bottle may not have been stored correctly before use. Store the ink
bottle on a level surface in a cool, dark place.
Make sure you are using Brother Original ink. Brother does not recommend using
or refilling with any kind of ink other than Brother Original ink.
Make sure you are using one of the recommended types of paper.
(See Acceptable paper and other print media on page 17.)
The recommended environment for your machine is between 20 C to 33 C.
The printout is faint, even after The refilled ink may not have reached the print head.
refilling with Brother Original ink. Perform the following special cleaning operation:
Press Menu and then press a or b and the OK button to select 1.Ink >
2.Cleaning.
Press and hold down Menu, while pressing OK. The machine will begin its
cleaning procedure.
NOTE
This cleaning method requires enough ink to fill the ink delivery tubes. Before
cleaning, refill all ink tank colors.
White horizontal lines appear in text Clean the print head. (See Cleaning the print head on page 37.)
or graphics. Make sure you are using Brother Original ink.
Try using the recommended types of paper.
(See Acceptable paper and other print media on page 17.)
To prolong print head life, provide the best ink economy and maintain print quality,
we do not recommend frequently unplugging the machine and/or leaving the
machine unplugged for extended periods of time. We recommend using to
power down the machine. Using allows minimal power to the machine
ensuring periodic cleanings of the print head occur.
58
Troubleshooting
Print Quality Difficulties (continued)

The machine prints blank pages. Clean the print head. (See Cleaning the print head on page 37.)
Make sure you are using Brother Original ink.
To prolong print head life, provide the best ink economy and maintain print quality,
we do not recommend frequently unplugging the machine and/or leaving the
machine unplugged for extended periods of time. We recommend using to
power down the machine. Using allows minimal power to the machine
ensuring periodic cleanings of the print head occur.

Characters and lines are blurred. Check the printing alignment. (See Checking the print alignment on page 38.)
Printed text or images are skewed. Make sure the paper is loaded correctly in the paper tray and the paper guides are
adjusted correctly. (See Loading paper and other print media on page 10.)
Make sure the Jam Clear Cover is closed correctly.
Smudge or stain at the top centre of Make sure the paper is not too thick or curled.
the printed page. (See Acceptable paper and other print media on page 17.)
Printing appears dirty or ink seems Make sure you are using the recommended types of paper. (See Acceptable
to run. paper and other print media on page 17.) Don't handle the paper until the ink is
dry.
Make sure the print side is face down in the paper tray.
Make sure you are using Brother Original ink. B
If you are using photo paper, make sure that you have set the correct paper type.
If you are printing a photo from your PC, set the Media Type in the printer driver.
Ink is smudged or wet when using Be sure to check the front and back of the paper. Place the glossy surface (printing
glossy photo paper. surface) face down. (See Paper Type on page 16.)
If you use glossy photo paper, make sure that the paper type setting is correct.
Stains appear on the reverse side Make sure the printer platen is not dirty with ink. (See Advanced Users Guide:
or at the bottom of the page. Cleaning the machines printer platen.)
Make sure you are using the paper support flap.
(See Loading paper and other print media on page 10.)
Make sure the paper feed rollers are not dirty with ink.
(See Advanced Users Guide: Cleaning the paper feed rollers.)
The machine prints dense lines on (Windows)
the page. Check Reverse Order in the Basic tab of the printer driver.
The printouts are wrinkled. (Windows)
In the printer driver Advanced tab, click Colour Settings and uncheck
Bi-Directional Printing.
(Macintosh)
In the printer driver, choose Print Settings, click Advanced, choose
Other Print Options and uncheck Bi-Directional Printing.
59
Paper Handling Difficulties
Difficulties Suggestions
The machine does not feed paper. Make sure the paper tray is pushed in all the way until it clicks into place.
Make sure the Jam Clear Cover at the back of the machine is closed.
If the LCD shows the Paper Jam message and you still have a problem, see Error
and maintenance messages on page 41.
If there is no paper, load a new stack of paper into the paper tray.
If there is paper in the paper tray, make sure it is straight. If the paper is curled,
straighten it. Sometimes it is helpful to remove the paper, turn the stack over and
put it back into the paper tray.
Reduce the amount of paper in the paper tray, and then try again.
Clean the paper pick-up rollers.
(See Advanced Users Guide: Cleaning the paper pick-up rollers.)
Photo paper does not feed When you print on Brother Photo paper, load one extra sheet of the same photo
correctly. paper in the paper tray. An extra sheet has been included in the paper package
for this purpose.
Machine feeds multiple pages. Do the following:
Make sure the paper is loaded correctly in the paper tray.
Remove all the paper from the tray and fan the stack of paper well, then put it
back in the tray.
Make sure you do not push the paper in too far.
(See Loading paper and other print media on page 10.)
Make sure the Jam Clear Cover is closed correctly. (See Printer jam or paper jam
on page 47.)
Make sure the Base Pad in the paper tray is not dirty. (See Advanced Users
Guide: Cleaning the paper pick-up rollers.)
There is a paper jam. See Printer jam or paper jam on page 47. Make sure the paper guides are set to
the correct paper size.
Paper jam reoccurs. If there is a repeat paper jam, a small piece of paper may be stuck in the machine.
Make sure paper is not still jammed in the machine. (See Additional paper jam
clear operations on page 50.)
The paper jams when you use Use one of the jam prevention settings, 2-sided1 or 2-sided2.
2-sided print.
(For more information, see Software and Network Users Guide.)
If paper jams occur often during 2-sided printing, the paper feed rollers may be
stained with ink. Clean the paper feed rollers. (See Advanced Users Guide:
Cleaning the paper feed rollers.)
60
Troubleshooting
Copying Difficulties
Vertical black lines or streaks Black vertical lines on copies are typically caused by dirt or correction fluid on the
appear in copies. (DCP-T700W) glass strip. Clean the glass strip, scanner glass, white bar and white plastic above
them. (See Cleaning the scanner glass on page 36.)
Black marks or spots appear in Black marks or spots on copies are typically caused by dirt or correction fluid on
copies. the scanner glass. Clean the scanner glass and white plastic above it. (See
Cleaning the scanner glass on page 36.)
Copies are blank. Make sure you are loading the document correctly. (See Loading documents
on page 20.)
Poor copy results when using the Try using the scanner glass. (See Using the scanner glass on page 21.)
ADF. (DCP-T700W)
Fit to Page does not work correctly. Make sure the document is not skewed on the scanner glass.
Reposition the document and try again.
Scanning Difficulties
TWAIN or WIA errors appear when Make sure the Brother TWAIN or WIA driver is chosen as the primary source in
starting to scan. (Windows) your scanning application.
TWAIN or ICA errors appear when Make sure the Brother TWAIN driver is chosen as the primary source.
starting to scan. (Macintosh) You can also scan documents using the ICA Scanner Driver. B
Poor scanning results when using Clean the white bar in the ADF and the glass strip underneath it.
the ADF. (DCP-T700W)
(See Cleaning the scanner glass on page 36.)
Vertical black lines appear in
Try using the scanner glass. (See Using the scanner glass on page 21.)
the scanned data.
Software Difficulties
Cannot install software or print. (Windows)
Run the Repair MFL-Pro Suite program on the CD-ROM. This program will repair
and reinstall the software.
Device Busy Make sure the machine is not showing an error message on the LCD.
61
Network Difficulties (DCP-T500W and DCP-T700W)
Cannot print over the network. Make sure that your machine is powered on and is online and in the Ready mode.
Print a Network Configuration Report (See Advanced Users Guide: Reports) and
check the current Network settings printed in this list.
If you are using a wireless connection or are having Network problems
see Software and Network Users Guide.
The network scanning feature does (Windows)
not work.
It is necessary to configure the third-party Security/Firewall Software to allow
Network scanning. To add port 54925 for Network scanning, enter the information
below:
In Name: Enter any description, for example Brother NetScan.
In Port number: Enter 54925.
In Protocol: UDP is selected.
Please refer to the instruction manual that came with your third-party
Security/Firewall Software or contact the software manufacturer.
(Macintosh)
Select Other from the Model drop-down list in the main screen of ControlCenter2.
The Device Selector window appears. Reselect your network machine, make
sure Status is idle, and then click OK.
The Brother software cannot be (Windows)
installed.
If the Security Software warning appears on the PC screen during the installation,
change the Security Software settings to permit the Brother product setup
program or other Brother program to run.
(Macintosh)
If you are using a firewall function of anti-spyware or antivirus security software,
temporarily disable it and then install the Brother software.
Cannot connect to wireless Investigate the problem using the WLAN Report.
network. Press Menu, and then press a or b to choose 4.Print Reports. Press OK.
Press a or b to choose 3.WLAN Report, and then press OK.
See Software and Network Users Guide.
Reset the network settings. Press Menu, and then press a or b to choose 3.Network. Press OK. Press a or
b to choose 0.Network Reset, and then press OK.
62
Troubleshooting
Machine Information B
Reset functions B
The following reset functions are available:

Checking the serial number B
1 Machine Reset
You can see the machines serial number on You can reset the machines settings,
the LCD. such as the Date and Time.
2 Network
a Press Menu.
b (DCP-T300) You can reset the print server back to its
Press a or b to choose factory settings, such as the password
4.Machine Info. and IP address information.
Press OK.
3 All Settings
Press a or b to choose You can restore all settings to the factory
5.Machine Info. default.
Press OK. Brother strongly recommends performing
this procedure before handing over or
c Press a or b to choose 1.Serial No.
disposing of the machine.
Press OK.
Your machines serial number will
appear on the LCD. How to reset the machine B
B
d Press Stop/Exit.
a Press Menu.
Checking the firmware b Press a or b to choose

version B
0.Initial Setup.
Press OK.
You can see the machines firmware version
on the LCD.
c Press a or b to choose 4.Reset.
Press OK.
a Press Menu.
d (DCP-T300)
Press a or b to choose the type of reset,
b (DCP-T300)
1.Machine Reset or
Press a or b to choose
2.All Settings.
4.Machine Info.
Press OK.
Press OK.
Press a or b to choose the type of reset,
Press a or b to choose
1.Machine Reset, 2.Network or
5.Machine Info.
3.All Settings.
Press OK.
Press OK.
c Press a or b to choose 2.Version.
e Press a to choose a Reset.
Press OK.
Your machines firmware version will
appear on the LCD.
f Press a to confirm.
d Press Stop/Exit.
63
C Settings and features tables C
Using the Settings Menu keys C
tables C
Your machine is easy to set up and operate.

All you have to do is press the Menu keys to
choose the settings and options you want to
set as they are displayed on the screen.
We have created step-by-step Settings tables
so you can see all the available choices for
each setting and feature at-a-glance. You can
use these tables to quickly choose your
preferred settings in the machine.
Access the menu.
Scroll through the current

menu level.
Go to the next menu level.

Accept an option.
Exit the menu or stop the

current operation.
64
Settings and features tables
To access the menu mode:
a Press Menu.
b Choose an option.
You can scroll quickly through each
menu level by pressing a or b.
1.Ink
2.Copy
3.Network
4.Print Reports
5.Machine Info.
0.Initial Setup
c Press OK when that option appears on
the LCD.
The LCD will then show the next menu
level.
d Press a or b to scroll to choose the

setting you want to change. C
Press OK.
e Press a or b to choose the option you

want.
Press OK.
The LCD will show Accepted.
f Press Stop/Exit.
65
Menu table C
The menu table will help you understand the menu selections of your machine. The factory
settings are shown in bold with an asterisk.
Menu ( ) C
Level1 Level2 Level3 Options Descriptions Page

1.Ink 1.Test Print Print Quality Lets you check the print 37
quality or alignment.
Alignment 38
2.Cleaning Black Lets you clean the print 37
head.
Colour
All
3.Ink Low Notice On* If you do not need the
notification, you may
Off
customize the setting on
machine so that Ink low
error message will not be
displayed.
2.Copy 1.Paper Type Plain Paper* Sets the type of paper in 16
the paper tray.
Inkjet Paper
Brother BP71
Other Glossy
2.Paper Size A4* Sets the size of the paper 16
in the paper tray.
A5
10x15cm
Letter
3.Quality Normal* Chooses the copy See .
resolution for your type of
Best
document.
4.Density -onnnn+ Adjusts the density of
copies.
-nonnn+
-nnonn+*
-nnnon+
-nnnno+
See Advanced Users Guide.
The default settings are shown in Bold with an asterisk.
66
Network menu (DCP-T500W and DCP-T700W) C

3.Network 1.TCP/IP 1.BOOT Method Auto* Chooses the BOOT See .
method that best suits
Static
your needs.
RARP
BOOTP
DHCP
2.IP Address [000-255]. Enter the IP address.
[000-255].
[000-255].
[000-255]
3.Subnet Mask [000-255]. Enter the Subnet mask.
[000-255].
[000-255].
[000-255]
4.Gateway [000-255]. Enter the Gateway
address.
[000-255].
[000-255].
[000-255]
5.Node Name BRWXXXXXXXXXXXX Lets you check the Node
name. C
6.WINS Config Auto* Chooses the WINS
configuration mode.
Static
7.WINS Server (Primary) Specifies the IP address
000.000.000.000 of the primary or
secondary WINS server.
(Secondary)
000.000.000.000
8.DNS Server (Primary) Specifies the IP address
000.000.000.000 of the primary or
secondary DNS server.
(Secondary)
000.000.000.000
9.APIPA On* Automatically allocates
the IP address from the
Off
link-local address range.
2.WLAN Assistant You can configure your
wireless network settings
using the Brother
CD-ROM.
3.Setup Wizard You can manually
configure your print
server for a wireless
network.
67
3.Network 4.WPS/AOSS You can easily configure See .
your wireless network
(Continued)
settings using the one-
button push method.
5.WPS w/PIN Code You can easily configure
your wireless network
settings using WPS with
a PIN code.
6.WLAN Status 1.Status You can see the current
wireless network status.
2.Signal You can see the current
wireless network signal
strength.
3.SSID You can see the current
SSID.
4.Comm. Mode You can see the current
Communication Mode.
7.MAC Address You can see your
machines MAC address
from the control panel.
8.WLAN Enable On Lets you use the wireless
network connection.
Off*
0.Network Reset Restores all network
settings to the factory
default.
68
Menu (continued) (DCP-T300, DCP-T500W and DCP-T700W) C

3.Print Reports 1.User Settings Prints these lists and See .
(DCP-T300) reports.
2.Network Config
4.Print Reports
(DCP-T500W
(DCP-T500W
and
and
DCP-T700W)
DCP-T700W)
3.WLAN Report
(DCP-T500W
and
DCP-T700W)
4.Machine Info. 1.Serial No. Lets you check the serial 63
(DCP-T300) number of your machine.
5.Machine Info. 2.Version Lets you check the
(DCP-T500W firmware version of your
and machine.
DCP-T700W)
69
0.Initial Setup 1.Date&Time Sets the date and time in 39
your machine.
2.LCD Contrast Light Adjusts the contrast of the See .
LCD.
Dark*
3.Sleep Mode 1 Min You can choose how long
the machine will remain
2 Mins
idle before it goes into
3 Mins Sleep mode.
5 Mins*
10 Mins
30 Mins
60 Mins
4.Reset 1.Machine Reset a Reset b Exit Resets all the machines 63
settings that you have
changed, such as the
Date and Time.
2.Network a Reset b Exit Resets the print server
back to the factory
(DCP-T500W
defaults, such as the
and
password and IP address
DCP-T700W)
information.
2.All Settings a Reset b Exit Resets all the machines
(DCP-T300) settings back to the
factory default.
3.All Settings
(DCP-T500W
and
DCP-T700W)
5.Auto Power Off Off* This feature will turn off 9
the machine after it has
1hour
been in Sleep Mode for
2hours the number of hours you
set. When set to Off, the
4hours
machine will not power off
8hours automatically.
0.Local Language (Choose the Allows you to change the See .
language you LCD language.
want to use)
70
Enlarge/Reduce ( ) (Temporary settings) C

Fit to Page You can choose the See .
enlargement and
Custom(25-400%)
reduction ratio.
198% 10x15cmiA4
186%10x15cmiLTR
141% A5iA4
100%*
97% LTRiA4
93% A4iLTR
83% LGLiA4
(DCP-T700W)
83%
(DCP-T300 and
DCP-T500W)
69% A4iA5
47% A4i10x15cm
C
Copy Quality ( ) (Temporary settings) C

Normal* Choose the Copy See .
resolution.
Best
71
Copy Options ( ) (Temporary settings) C

Layout(2in1 ID) Off(1in1)* You can make N in 1 or See .
Poster copies.
2in1(ID)
2in1(P)
2in1(L)
4in1(P)
4in1(L)
Poster(3x3)
Paper Type Plain Paper* Choose the paper type. 24
Inkjet Paper
Brother BP71
Other Glossy
Paper Size A4* Choose the paper size. 24
A5
10(W)x15(H)cm
Letter
Density -onnnn+ Adjusts the density. See .
-nonnn+
-nnonn+*
-nnnon+
-nnnno+
Stack/Sort Stack* You can choose to stack
or sort multiple copies.
Sort
Remove Bkg. Clr Off* Changes the amount of
background color that is
Low
removed.
Medium
High
72
SCAN ( ) C

Scan to E-mail Set Options Off* If you want to use the See .
control panel to change
On
the machines settings,
choose On.
The settings below will appear when On is selected in Set Options.
Scan Type Color* You can choose the scan
type for your document.
Black and White
Resolution 100dpi You can choose the scan
resolution for your
200dpi*
document.
300dpi
600dpi
File Type (If you choose the You can choose the file
Color option in format for your document.
the Scan Type
setting)
PDF*
JPEG
(If you choose the
Mono option in
the Scan Type
setting) C
PDF*
TIFF
Scan Size A4* You can choose the scan
size for your document.
A5
10x15cm
Business Card
Letter
Low
removed.
Medium
High
73
Scan to Image Set Options Off* If you want to use the See .
On
choose On.
Scan Type Colour* You can choose the scan
Black and White
resolution for your
200dpi*
document.
300dpi
600dpi
the Scan Type
setting)
PDF*
JPEG
(If you choose the
Mono option in
the Scan Type
setting)
PDF*
TIFF
A5
10x15cm
Business Card
Letter
Low
removed.
Medium
High
74

Scan to File Set Options Off* If you want to use the See .
On
choose On.
Scan Type Colour* You can choose the scan
Black and White
resolution for your
200dpi*
document.
300dpi
600dpi
the Scan Type
setting)
PDF*
JPEG
(If you choose the
Mono option in
the Scan Type
setting)
PDF*
TIFF C
A5
10x15cm
Business Card
Letter
Low
removed.
Medium
High
75
Web Service Scan You can scan data by See .
using the Web Services
(DCP-T500W Scan for E-mail
protocol.
and Scan for Fax
DCP-T700W)
Scan for Print
(Appears when
you install a Web
Services
Scanner, which is
displayed in your
computers
Windows
Explorer.)
76
Entering Text C
You may need to enter text into the machine.
Entering numbers, letters and symbols C
Press a or b repeatedly to select the number, letter or symbol you want to choose, and press
Number of Copies to enter that character. Repeat for each character until the number or name
is complete and then press OK.
Inserting spaces C
To enter a space, press Number of Copies.
NOTE
The characters that are available may differ depending on your country.
Making corrections C
If you entered an incorrect number or letter and want to change it, press Enlarge/Reduce or
Number of Copies several times to move the cursor under the incorrect character.
Then press a or b repeatedly to re-enter the correct letter.
77
D Specifications D
General D
NOTE
This chapter provides a summary of the machines specifications. For additional specifications
visit http://www.brother.com.
Printer Type Inkjet

Print Head Mono: Piezo with 210 nozzles 1
Color: Piezo with 70 nozzles 3
Memory Capacity 64 MB
LCD (Liquid Crystal 16 characters 1 line
Display)
Power Source AC 220 to 240V 50/60Hz
Power Consumption 1 Copying Mode: Approx. 16 W 2
Ready Mode: Approx. 3 W 3
Sleep Mode: Approx. 1.1 W 3
Off: Approx. 0.4 W 3 4
1
Measured when the machine is connected to the USB interface. Power consumption varies slightly depending on the
usage environment or part wear.
2
(DCP-T300 and DCP-T500W)
When resolution: standard / document: ISO/IEC 24712 printed pattern.
(DCP-T700W)
When using ADF, resolution: standard / document: ISO/IEC 24712 printed pattern.
3
Measured according to IEC 62301 Edition 2.0.
4
Even when the machine is turned off, it will automatically turn itself on periodically for print head maintenance, and
then turn itself off.
78
Specifications
Dimensions (DCP-T300 and DCP-T500W) (DCP-T700W)
161 mm 180 mm
435 mm 435 mm
374 mm 374 mm
471 mm 471 mm
Weight (DCP-T300 and DCP-T500W)

7.1 kg
(DCP-T700W)
8.3 kg
Noise Level Sound Pressure
Operating: 50 dB(A) (Maximum) 1
Temperature Operating: 10 to 35 C
Best Print Quality: 20 to 33 C D
Humidity Operating: 20 to 80% (without condensation)
Best Print Quality: 20 to 80% (without condensation)
ADF (automatic Up to 20 pages
document feeder) 2
Paper: 80 g/m2 A4 or Letter size
Document Size ADF 2 Width: 148 mm to 215.9 mm
ADF 2 Length: 148 mm to 355.6 mm
Scanner Glass Width: Max. 215.9 mm
Scanner Glass Length: Max. 297 mm
1
Noise depends on printing conditions.
2
DCP-T700W only
79
Print media D
Paper Input Paper Tray D
Paper type:
Plain Paper, Inkjet Paper (coated paper) and Glossy Paper 1
Paper size 2:
A4, Executive, Letter, JIS B5, A5, A6, Envelopes (Com-10, DL, C5,
Monarch), Photo (10 15 cm), Photo 2L (13 18 cm) and Index Card
(127 203 mm)
Width: 98 mm - 215.9 mm
Length: 148 mm - 297 mm
For more details, see Paper weight, thickness and capacity
on page 19.
Maximum paper tray capacity:
Approx. 100 sheets of 80 g/m2 plain paper
Paper Output Up to 50 sheets of 80 g/m2 plain paper (face up print delivery to the output
paper tray) 1
1
For glossy paper, remove printed pages from the output paper tray immediately after they exit the machine to avoid
smudging.
2
See Paper type and size for each operation on page 19.
80
Specifications
Copy D
Color/Monochrome Yes/Yes
Copy Width 204 mm 1
Multiple Copies Stacks/Sorts up to 99 pages
Enlarge/Reduce 25% to 400% (in increments of 1%)
Resolution Prints up to 1200 2400 dpi
1
When copying on A4 size paper.
81
Scanner D
Color/Monochrome Yes/Yes
TWAIN Compliant Yes
(Windows XP 1/Windows Vista/Windows 7/Windows 8)
(Mac OS X v10.7.5 / 10.8.x /10.9.x)
WIA Compliant Yes
(Windows XP 1/Windows Vista/Windows 7/Windows 8)
ICA Compliant Yes (Mac OS X v10.7.5 / 10.8.x /10.9.x)
Color Depth 30 bit color Processing (Input)
24 bit color Processing (Output) / 256 levels per color
Greyscale 10 bit color Processing (Input)
8 bit color Processing (Output) / 256 levels per color
Resolution Up to 19200 19200 dpi (interpolated) 2
Up to 1200 2400 dpi (optical) (Scanner Glass)
Up to 1200 600 dpi (optical) (ADF) 3
Scanning Width and Length (Scanner Glass)
Length: Up to 295 mm
(ADF) 3
Length: Up to 353.6 mm
1
Windows XP in this Users Guide includes Windows XP Home Edition, Windows XP Professional, and Windows
XP Professional x64 Edition.
2
Maximum 1200 1200 dpi scanning when using the WIA Driver for Windows XP, Windows Vista, Windows 7 and
Windows 8 (resolutions up to 19200 19200 dpi can be selected by using the Brother scanner utility).
3
DCP-T700W only
82
Specifications
Printer D
Resolution Up to 1200 6000 dpi

Printing Width 3 204 mm [210 mm (borderless) 1]
Borderless 2 A4, Letter, A6, Photo (10 15 cm), Index Card
(127 203 mm), Photo 2L (13 18 cm)
Print Speed 4
1
When the Borderless feature is set to On.
2
See Paper type and size for each operation on page 19.
3
When printing on A4 size paper.
4
For detailed specifications visit http://www.brother.com.
83
Interfaces D
USB 1 2 A USB 2.0 interface cable that is no longer than 2 m.
Wireless LAN 3 IEEE 802.11b/g/n (Infrastructure/Ad-hoc Mode)
1
Your machine has a Hi-Speed USB 2.0 interface. The machine can also be connected to a computer that has a USB
1.1 interface.
2
Third party USB ports are not supported.
3 DCP-T500W and DCP-T700W only
84
Specifications
Network (DCP-T500W and DCP-T700W) D
NOTE
For more information about the Network specifications, see the Software and Network Users
Guide.
You can connect your machine to a network for Network Printing and Network Scanning 1. Also
included is Brother BRAdmin Light 2 Network Management software.
Wireless Network SSID (32 characters), WEP 64/128 bit, WPA-PSK (TKIP/AES),
Security WPA2-PSK (AES)
Wireless Setup AOSS Yes
Support Utility WPS Yes
1
See Computer requirements on page 86.
2
(Windows) If you require more advanced printer management, use the latest Brother BRAdmin Professional utility
version that is available as a download from www.95105369.com.
(Macintosh) The latest Brother BRAdmin Light is available as a download from www.95105369.com.
85
Computer requirements D
SUPPORTED OPERATING SYSTEMS AND SOFTWARE FUNCTIONS

Hard Disk Space to
PC Interface
install
Computer Platform & Operating For
Processor
System Version Wireless Applications
USB 2 For Drivers
802.11b/g/n 3 (including
Drivers)
Windows Windows XP Printing 32bit (x86) 150 MB 1 GB
Operating or 64bit
Home 1 Scanning
System (x64)
Windows XP processor
Professional 1
Windows Vista 1 500 MB 1.3 GB
Windows 7 1 650 MB
Windows 8 1
Windows 8.1 1
Windows Server N/A Printing 50 MB N/A
2003 3
Windows Server
2003 R2 3
Windows Server
2008 3
Windows Server 64bit (x64)
processor
2008 R2 3
Windows Server
2012 3
Windows Server
2012 R2 3
Macintosh OS X v10.7.5 Printing Intel 80 MB 550 MB
Operating Processor
OS X v10.8.x Scanning
System
OS X v10.9.x
Conditions:
1
For WIA, 1200 1200 resolution. Using the For the latest driver updates, visit us at
Brother Scanner Utility enables to enhance up to www.95105369.com.
19200 19200 dpi.
All trademarks, brand and product names are the
2
Third party USB ports are not supported. property of their respective companies.
3
86
Specifications
Supply Specifications D
Service Life of Ink The first time you fill the ink tank the machine will use an amount of
Bottle ink to fill the ink delivery tubes for high quality printouts. This process
will only happen once. After this process is complete the ink bottles
provided with your machine will have a lower yield than replacement
ink bottles. With all following ink bottles you can print the specified
number of pages.
Replacement <Black Ink Bottle> BT6009BK
Consumables <Yellow Ink Bottle> BT5009Y
<Cyan Ink Bottle> BT5009C
<Magenta Ink Bottle> BT5009M
Black - Approximately 6,000 pages 1
Yellow, Cyan and Magenta - Approximately 5,000 pages 1
1
Quoted yields are extrapolated based on Brother original methodology using Test
Patterns ISO/IEC 24712.
Quoted yields are not based on ISO/IEC 24711.
87
E Index
A Scan Unable ......................................... 42

Wrong Paper Size ................................ 45
ADF (automatic document feeder) ...........20
Apple Macintosh G
Greyscale ................................................ 82
B
H
Brother
CreativeCenter ........................................5 Help
Menu Table .......................................... 66
C using menu keys .................................. 64
Cleaning I
print head ..............................................37
scanner .................................................36 Ink bottles
Control panel overview ..............................6 ink dot counter ...................................... 33
ControlCenter refilling .................................................. 33
Copy J
paper size .............................................24
paper type .............................................24 Jams
using scanner glass ..............................21 document .............................................. 46
paper .................................................... 47
D
L
Document
loading ........................................... 20, 21 LCD (Liquid Crystal Display) ..................... 7
Contrast .................................................. 8
E
M
Envelopes ......................................... 13, 19
Error messages on LCD ..........................41 Macintosh
B&W Print Only .....................................41 See Software and Network Users Guide.
Cannot Print ..........................................42 Maintenance, routine
Clean Unable ........................................42 refilling the ink tanks ............................. 33
Cover is Open .......................................42 Mode, entering
Data Remaining ....................................42 SCAN ..................................................... 6
Document Jam ......................................42
Init Unable .............................................42
Ink Box Full ...........................................43
Ink Low ..................................................44
InkBox NearFull ....................................43
No Paper Fed ........................................44
Out of Memory ......................................45
Paper Jam .............................................45
Print Unable ..........................................42
88
P T
Paper ................................................ 17, 80 Text, entering .......................................... 77
capacity .................................................19 Troubleshooting
loading ........................................... 10, 13 document jam ....................................... 46
loading envelopes .................................13 error messages on LCD ....................... 41
printable area ........................................15 if you are having difficulty
size .......................................................16 copying .............................................. 61
size of document ...................................20 document jam .................................... 46
type ................................................ 16, 19 Network ............................................. 62
Print paper handling .................................. 60
difficulties ..............................................56 print quality ........................................ 58
paper jams ............................................47 printing .............................................. 56
printable area ........................................15 scanning ............................................ 61
resolution ..............................................83 software ............................................. 61
specifications ........................................83 maintenance messages on LCD .......... 41
Printing paper jam ............................................. 47
U
R
Unscannable area ................................... 22
Resolution
copy ......................................................81 W
print .......................................................83
scan ......................................................82 Windows
S
Scanning
Step-by-step Settings Tables ...................64
Supply Specifications ...............................87 E
89
Visit us on the World Wide Web
http://www.brother.com
These machines are approved for use in the country of purchase only. Local Brother companies
or their dealers will only support machines purchased in their own countries.
www.brotherearth.com

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Basic Users Guide

!CAUTION Before using this product, read carefully

Register your product on-line at

2015 Brother Industries, Ltd. All rights reserved.

5 How to print from a computer 25

C Settings and features tables 64

1 General setup A Routine maintenance

2 Security features C Index

5 Dialling and storing numbers

WARNING indicates a potentially

IMPORTANT indicates a potentially

About Brother Utilities b Select your machine.

Brother Utilities is an application launcher

a (Windows XP, Windows Vista,

Accessing the c If the language screen appears, click

This Basic Users Guide does not contain all

Guides appears, choose the guide you

Launch (Brother Utilities). Click (Macintosh) 1

following these instructions:

(File Explorer) on the taskbar, and

b If the model name screen appears, click

How to find Network setup

Your machine can be connected to a wireless

This Guide provides useful information about

Accessing Brother Accessing Brother

To access our website, click

Control panel overview 1

1 Copy keys: 2 Menu keys:

Lets you start making copies in 7 Warning LED

You can turn the machine on and off.

Warning LED indications 1

The Warning LED (Light Emitting Diode) is a

shows the current machine status when the

tanks on page 33.)

d Press a or b to choose English or

Auto Power Off 1

The Auto Power Off feature will turn off the 1

d Press a or b to choose 1hour, 2hours,

other print media 2

Load only one size of paper and one type of 1

a Pull the paper tray completely out of the

c Gently press and slide the paper width

When you load a different paper size in

g Close the output paper tray cover.

h Slowly and firmly push the paper tray

a Before loading, press the corners and

Glue Double flaps

Occasionally you may experience paper

envelopes in the tray with the flap on the

c Select Reverse Print (Windows) or

Cut-Sheet Paper Envelopes

Top (1) Left (2) Bottom (3) Right (4)

You can use the following sizes of paper for

e Press Stop/Exit. e Press Stop/Exit.

Acceptable paper and Recommended print media 2

other print media 2

Paper Type setting.

1 2 mm or greater curl may cause jams

Paper capacity of the output paper