ACKNOWLEDGEMENT

We are indeed grateful to Allah the Almighty for giving us the strength and endurance to take
this Diploma in Entrepreneurship. It has given us a wealth of new knowledge which is certainly
are beneficial for our future life. This paper is prepared to fulfil the requirement for managing
new venture subjects. Lots of time and effort has taken place in to prepare this paper due to
mount of figured reading and research various reference such as journal, books and internet
(search engine) have been used to obtain the information needed.

In taking the opportunity we would like to thank our beloved lecturer Madam Junainah bt Jaafar
for her outmost guidance and assistant in completing this task. Her valuable constructive
comment wonderful suggestion and ideas are actually improving this task. The final and
foremost acknowledgement owed to our family and our group members for the understanding
support and expectation.
1.0 INTRODUCTION

1.1 Name of the company

Bubble Carwash

1.2 Nature of business

Bubble Carwash is a partnership company that focused on the carwash services

for our customers. We give a high standard quality service for our customer.

1.3 Industry profile

The main idea for developing the business is due to the lack of the carwash
services in the chosen location. This would give an opportunity for our company
to stent our business. Our main targets are customers in the chosen location.
Furthermore,

1.4 Location of business

Bubble Carwash is located at Ampang, Jalan Kolam Ayer Lama, Taman Dato
Ahmad Razali 68000, Selangor. We choose this location because it is a strategic
location that provides all facilities such as telecommunications, system roadways,
shopping centre and the food junctions. Furthermore, this location has sufficient
parking lots, this will make lots of people gathered around in this area and this
will give an opportunity for our company to be known by our customers.

1.5 Date of commencement

Our company will commence operations on 27 February 2014.

1.6 Factors in selecting the proposed venture

We choose this business because there is a high demand in the conducting

carwash services. This issue happen because people dont have any plenty time
to clean their own car because they have been on the busy lifestyle in their daily
life. We believe that we can compete with other competitors around Kuala
Lumpur. We also believe that our company will be success in this field because
our location is strategies with the community area, work area and sufficient
parking lots that have been provided.

1.7 Future prospects of the business

Our future plans for this business is to expand and opened another branches in
Malaysia, Brunei and also Singapore, this will open the job opportunity for the
needed person. We also hope that we can get contact or tender from the bigger
transportations company to make our company become more successful in the
future. We also hope that we can improve the technology in our company and
achieve a satisfaction target rated towards our customers.

2.0 PURPOSE OF PREPARING THE BUSINESS PLAN

This business plan is prepared by Bubble Carwash for the purpose of obtaining a
working capital loan from CIMB bank berhad for an amount of RM 100,000. This
business plan is also prepared as a guideline for managing the proposed venture.
3.0 BUSINESS/COMPANY BACKGROUND

Name of the business: Bubble Carwash

Business address: Ampang, Jalan Kolam Ayer Lama, Taman Dato Ahmad Razali, 68000,
Selangor
Address: Ampang, Jalan Kolam Ayer Lama, Taman Dato Ahmad Razali, 68000, Selangor
Telephone number: 03 88881230
Fax number: 123 88881234
E-mail address: BCW @gmail.com.my
Form of business: Partnership Company

Main activity (s): carwash services

Date of commencement: 27 February 2014
Date of registration: 23 December 2013

Registration number: k750098

Initial (own) capital:

Name of bank: CIMB Bank Berhad

Bank account number: 6028544953297530

4.0 BACKGROUND OF PARTNERS

Name of General Manager : Nur Khairulnisah binti Zulkifli

Identity card number : 860523-13-5338

Permanent address of the company : Ampang, Jalan Kolam Ayer Lama, Taman Dato
Ahmad Razali, 68000, Selangor.

Correspondence address : No 23, Jln 5 Damansara Perdana, Kuala Lumpur.

Website address : www.BLC.com.my

E-mail address : [email protected]

Telephone number : 017-5674321

Date of birth : 23/05/1989

Age : 25

Marital status : Single

Academic qualifications : Diploma in International Business

Degree in Business Law

Courses attended : Seminar in Internal Law of Business

Skills : English communication skills

Experience : Expert in conduct business and experience in

graphic design.

Present occupation : General Manager

Capital contribution : RM10, 000

Name of Administration Executive : Nur Nashihin binti Zulkifli

Identity card number : 901203-05-5146

Permanent address of the company : Ampang, Jalan Kolam Ayer Lama, Taman Dato
Ahmad Razali, 68000, Selangor

Correspondence address : No 3, Jalan 12 Tmn Bukit Tinggi, Kuala Lumpur

Website address : www.BLC.com.my

E-mail address : [email protected]

Telephone number : 013-31227113

Date of birth : 03/12/1990

Age : 24

Marital status : Engaged

Academic qualifications : Diploma in Entrepreneurship

Degree in International Business

Courses attended : Administration course

Skills : Communication skills & Business skills

Experience : works as administration project

Present occupation : Administrative Manager

Capital contribution : RM10, 000

Name of Marketing Executive : Hasniza Binti Jasmi

Identity card number : 890626-06-5123

Permanent address of the company : Ampang, Jalan Kolam Ayer Lama, Taman Dato
Ahmad Razali, 68000, Selangor

Correspondence address : Lot 205-02-17 Jalan Datuk Senu, Sentul Utama

51000, Kuala Lumpur.

Website address : www.BLC.com.my

E-mail address : [email protected]

Telephone number : 019-5674843

Date of birth : 26 June 1989

Age : 25
Marital status : Married

Academic qualifications : Diploma in Entrepreneurship

Degree in International Business

Courses attended : Marketing and promotion

Skills : Marketing skills

Experience : Works as an marketing planning in big company

Present occupation : Marketing manager

Capital contribution : RM10, 000

Name of Operations Executive : Noor Hidayah Binti Zaini

Identity card number : 900313-07-5610

Permanent address of the company : Ampang, Jalan Kolam Ayer Lama, Taman Dato
Ahmad Razali, 68000, Selangor

Correspondence address : Taman Bukit Mewah, Lot 10, Jalan Duta Bukit
Antarabangsa, 51000, Kuala Lumpur
Website address : www.BLC.www.com

E-mail address : [email protected]

Telephone number : 013-4000639

Date of birth : 13/03/1990

Age : 24

Marital status : Single

Academic qualifications : Diploma in International Entrepreneurship

Degree in Operating International System

Courses attended : Seminar operation management

Skills : Operation skills

Experience : 3 years as manager of operation

Present occupation : Operation manager

Capital contribution : RM10, 000

Name of Financial Executive : Nur Husna Binti Azmi

Identity card number : 891020-08-5692

Permanent address of the company : Ampang, Jalan Kolam Ayer Lama, Taman Dato
Ahmad Razali, 68000, Selangor

Correspondence address : A1-T02-U08 Blok A1 Parcel 15-12B Presint 15

62050, Putrajaya, Wilayah Persekutuan Putrajaya

Website address : www.BLC.com.my

E-mail address : [email protected]

Telephone number : 0133285015

Date of birth : 20.10.1989

Age : 25

Marital status : Single

Academic qualifications : Diploma in Financial Accounting

Degree in International Accounting

Courses attended : Seminar In Financial 2009

Skills : Accounting skills

Experience : 3 years as Financial Manager

Present occupation : Financial manager

Capital contribution : RM10, 000

4.1 Partnership Agreement

The attached agreement is made and signed by all partners stated below. This
agreement is witnessed by a solicitor and defendant that have been appointed for
this purpose. Below are the details of the agreement.

Name of the business

Bubble Carwash

Form business

Partnership

Location of business

Ampang, Jalan Kolam Ayer Lama, Taman Dato Ahmad Razali, 68000,
Selangor

Equity contribution

The capital of our business is RM 50,000.00 and the equity contributions

are as follows:
Nur Khairulnisah binti Zulkifli RM10, 000.00

Nur Nashihin binti Zulkifli RM10, 000.00

Hasniza binti Jasmi RM10, 000.00

Noor Hidayah binti Zaini RM10, 000.00

Nur Husna binti Azmi RM10, 000.00

Financial matters

The profit and loss of the company is distributed among the shareholders
according to the percentage of their capital equity. If one of the
shareholders is declared bankrupt or has many liabilities or has been
proven cheating, all the other shareholders have the right to remove the
guilty shareholder.

If a shareholder does not want to continue his or her involvement in

the company, his or her capital will begin back after the profit and loss of
the company has been taken into consideration.

The financial manager keeps all the accounts and all shareholders
are allowed to view the accounts.
Management and position

Nur Khairulnisah binti Zulkifli General Manager

Nur Nashihin binti Zulkifli Administration Executive

Hasniza binti Jasmi Marketing Executive

Noor Hidayah binti Zaini Operation Executive

Nur Husna binti Azmi Financial Executive

Death and disseverment

Disseverment depends on the agreement of all the shareholders in

matters concerning death or loss of sanity. However, the shareholder
should get the profit or capital until the shareholder quits.

Labour rights

All shareholders should acknowledge the rights of staff according to the

law
Other matters

Dismissed notice should be given by the shareholder who wishes to quit

from the business within 30 days from dismissed date and agreed by
other shareholders. The contribution by the shareholder can claimed
whether the company gains profit or loss depending on the ratio of
contribution. This dismissal will be enforced within 24 hours of notice.
 Signatures of shareholders:

. ..
 Nur Khairulnisah binti Zulkifli Nur Nashihin binti Zulkifli

. ..

Hasniza binti Jasmi Noor Hidayah binti Zain

Nur Husna binti Azmi

5.0 BACKGROUND OF THE PROPOSED PROJECT

Bubble Carwash has chosen Ampang, Jalan Kolam Ayer Lama, Taman Dato Ahmad Razali,
68000, Selangor as the location to provide our services. The following section will explain the
details of the chosen locations.

5.1 Physical location

Our premises are located along the main road which is undergoing development. The area
has been designated to known as the focused place because it was a business centre, thus
offering us the benefits and incentives to set up our operations. Many commercial buildings
are being constructed along this road. Our building is located at centre of the area. As such,
it is in good conditions and is well maintained. The size is 50 square feet and contains of
three areas, which are the office, store and washing area.

5.2 Price of premise

We are renting the premises with a rental rate of RM 3000.00 per month.

5.3 Distance from customers

This location was chosen because of its proximity to both road and rail transportations,
where the cost of production and transportation can be at a minimum level. The source of
our raw materials are located at Kuala Lumpur, therefore the proximity to both public
transportation system ensure that our raw materials are made available to us within a
relatively short distance at the raw materials costs. The location of our premises also nearer
to housing areas, food junctions area and shopping complex in Kuala Lumpur it was about
500m from our location.
5.4 Availability of manpower

The locations we choose offer a steady supply of multilingual workforce from well-planned
townships of Gombak and Shah Alam. Hence, we have the capacity to increase or
decrease manpower depending on the job size and schedule.

5.5 Transportation facilities

Our premises are already located to the main road, so the transportations as car,
motorcycle and public transportations such as busses and taxies are easily accessed to
Ampang and this have give a lot of advantages to our company.

5.6 Basic amenities (electrical, water, telephone facilities)

Our premises are located near an industrial area. All facilities and amenities such as
water, electricity, telephone lines and transportations are available here, thus with all
these facilities we believe we can operate our business properly. Ampang is a location
that is fully equipped with basic amenities. All places in Ampang are connected by roads.
Majlis Pembandaran Ampang Jaya and Tenaga Nasional Berhad have set up water and
electricity in the whole area of Ampang. Trash and garbage collection are handled by
Majlis Pembandaran Ampang Jaya. Telephone line and Internet access such as TM Wi-
Fi are provided by Telekom Malaysia Sdn.Bhd. Other than that, amenities that are
available in Ampang are telephone boots, police stations, fire station, multipurpose hall,
school and public toilet. Other amenities which are provided by private or individual
parties are clinic, bank, mosque, petrol stations, food courts and so forth.
6.0 ADMINISTRATION PLAN

6.1 Organizations mission, vision, and objectives

Table BP 1.1 shows the logos that are used by Bubble Carwash and describe the
companys vision, mission and objectives

Table BP 1.1 Logo, vision, mission, objective of Bubble Carwash.

LOGO

To become a reputable carwash business in the region.

VISION

a) To minimize the profit of our company.

MISSION - Our company long-term goals are to maximize
profits. This is important to ensure that we are
successful.
b)To increase the number of employees and service
-Our company wants to increase its number of employees
when the number of customers increases. This is important to
ensure that we can continue giving a good quality services to
our customers.
 Our company objectives are :
a) To achieve consistency in our companys cash flow
OBJECTIVES - This is important to ensure that we have a good
cash flow and a smooth running business.
b) To give the best clean and wash services to our
customers and ensure that the demands and
expectation of customers are met.

6.2 Organizational chart.

Bubble Carwash uses an organizational structure based on functions in the

organization. The company is divided into General Manager, Financial Executive,
Administration Executive, Operational Executive and Marketing Executive. These
organizations are suitable for our Bubble Carwash Company to perform the tasks
that are already stated. The organizational structure will cover all aspects of the
management as a business entity. Figure BP 1.1 illustrates our purposed structure.

ORGANTIZATIONAL
CHART
 Figure 1.1 Organizational structure of Bubble Carwash

6.3 Manpower planning

Bubble Carwash has five partners to manage and execute the operations of the
business as shown in Table BP 1.2.

Table BP 1.2 Position and number of managing personnel in Bubble Carwash

Position Number of Personnel

General Manager 1
Financial Executive 1
 Operational Executive 1
Administration Executive 1
Marketing Executive 1

6.4 Schedule of tasks and responsibilities

Every manager has their own responsibilities to execute their operations of the
business. It is very important for every manager to know their own tasks and
responsibilities in the company as it will guide him in accomplishing his job. Table BP
1.3 describes the tasks and responsibilities of every position. The following functions
and responsibilities have been identified and will be delegated to the respective
individual to ensure the smooth operations of the business.
Table BP 1.3 Schedule of tasks and responsibilities of employees

Task/ Position Responsibilities/ Job Description

General Manager To ensure all the strategic
progress of the business.
Upholding the legal requirement of
governing documents, charity law,
and company law.
Communication and to plan and
monitor all the employees doing
their job well and follow the rules or
ethics of the company
To plan, implement, and control
the overall management of the
business
Financial Executive To calculate the budget of the
company
To plan and oversee the
accounting functions and financial
resource
To make forecasts and accounts
for the company
Operational Executive Understanding strategic objective
Developing an operations strategy
Designing the operations
products, service, and processes
Administration Executive To type letters, write reports and
minutes of meetings, and perform
general administrative tasks.
Ensuring meetings are effectively
organized and minute.
Maintaining effective records and
 administration.
Upholding the legal requirement of
governing documents, charity law,
and company law.
Marketing Executive Managing all marketing for the
company and activities.
Development of marketing strategy
and plan.
To manage of the marketing mix.
To calculate the budget of the
company.

6.5 Remuneration plan

For our company, we have chosen EPF scheme to be given to all employees. EPF is
a compulsory savings for employees so that they will have money to support
themselves once they retire. As a general guideline, employers are required to
 contribute at least 12% of an employees basic salary. Bubble Carwash also
provided Social Security Organization (SOCSO) 2% contributions to ensure that
employees receive compensation in situation of work- related accidents or illness

Table BP 1.4 illustrates the remuneration plan for each employee in Bubble Carwash.

Table BP 1.4 Remuneration plan

Position Number of Remuneration EPF SOCSO TOTAL

employee per month Contribution (2%) (RM)
(RM) (12%) (RM)
(RM)
General 1 2000.00 240.00 40.00 2280.00
Manager
Financial 1 1800.00 216.00 36.00 2052.00
Manager
Admin 1 1500.00 180.00 30.00 1710.00
Manager
Marketing 1 1500.00 180.00 30.00 1710.00
Manager
Operation 1 1500.00 180.00 30.00 1710.00
Manager
Workers 4 3600.00 432.00 72.00 4104.00
TOTAL 9 11,900.00 1,428.00 238.00 13,566.00

6.5.1 Salary

Basic wage or salary will be paid in cash as stipulated in the employment

contract. Wages will be paid once the month to the workers and the payment will
be paid at the end of the month. The salary will be debited to their account on the
30th every month. Any increment in wages will be decided by the management.

6.5.2 EPF and SOCSO contribution

EPF contributions will be deducted 12% from all workers salaries. The
company will also contribute to SOCSO which is 2% of the workers
salary.

6.5.3 Working hours

Every employee who works in Bubble Carwash has to work for eight
hours a day, starting from 10.00 a.m until 7.00 p.m every Monday to
Sunday except for Friday. Lunch hour is from 1.00 p.m until 2.00 p.m

6.5.4 Medical allowance

Medical allowance will be provided in the event of illness.

6.5.5 Maternity benefits

Female employees are entitled to 60 days maternity leave for every

confinement period.

6.5.6 Insurance

Insurance provided in our company was public insurance to cover towards

the customers and workers in our company.
6.5.7 Bonus

Bonus will be paid depending on the employees job performance.

6.5.8 Compensation and benefits to workers

Compensation and benefits are given to workers to improve their

performance and job satisfaction.

6.5.9 Holidays

All workers are entitled to have one day off duty on Friday for every week.

6.5.10 Annual leave and sick leave

Each worker will be given an annual leave of 16 days. In terms of sick

leave, the medical certificate has to be approved by registered medical
practitioner. If an employee is hospitalized, he is entitled to 60 days of sick
leave whereby his wages will still be paid. But if the employee is
hospitalized more than 60 days, his wages will not be paid.
6.6 List of office equipment and suppliers

Bubble Carwash has bought office furniture, fittings and equipment as listed in Table
1.5 below. We brought two sets of desk and chair, one white board, two computers,
one air conditioner, two shelves for general manager and financial manager, two
sofas, one table, one television, one water dispenser, one telephone and fax
machine and one printer for the office room of our Bubble Carwash Company.

Table BP 1.5 List of office equipment

OFFICE EQUIPMENT
No. Type of Equipment Quantity Price / Unit Total Cost
(RM) Price per (RM)
unit (RM)
1 Desk and chair 2 set 220.00 440.00
2 White board 1 60.00 60.00
3 Computer 2 1100.00 2200.00
4 Air conditioner 1 885.00 885.00
5 File cabinet 2 460.00 920.00
6 Sofa 2 550.00 1100.00
7 Table 1 199.00 199.00
8 Television 1 800.00 800.00
9 Water dispenser 1 499.00 499.00
10 Telephone and fax machine 1 359.00 359.00
 11 Printer 1 149.00 149.00
TOTAL 7,611.00

6.7 Administrative budget

Aside from furniture, fitting and equipment, Bubble Carwash also purchased office
supplies such as stationery and paper, carpet for the kids zone, open shelf cabinet
for musolla room and banquet place for drink zone for our customers as indicated in
Table BP 1.6. The administrative budget also includes rental for land to be paid
every month. A rental payment equal for a month and utilities deposit for water,
telephone and electricity are also included.
 Table BP 1.6 Administrative expenditure

ADMINISTRATIVE EXPENDITURE
RM RM
Fixed Assets
Office Equipment 7,611.00

7,611.00
Working Capital
Workers salary 11900.00
Stationary 50.00
Newspaper & magazine 105.00
Utilities 445.00
Rental 3000.00
EPF 1428.00
SOCSO 238.00
17,166.00
Other Expenses
Musolla equipment 150.00
Carpet 70.00
Registration company (SSM) 70.00
Deposit rental 1500.00
Deposit utilities 80.00
Public insurance 1000.00
2,870.00
TOTAL 27,647.00

7.0 MARKETING PLAN

7.1 Description of services

Bubble Car Wash (BCW) offering carwash services such as snow wash, normal wash,
cleaning service (including vacuumed service), waxing, and polishing. We are also fulfil
what customer satisfied and give 100% commitment to them. It is also give benefit to
them because our place is nearer to prime location such as Medan Selera Bunga
 Tanjung, Aeon Maxvalue, petrol station, and opposite to Specialize Ampang Puteri
Hospital.

7.2 Target Market

Since our Bubble Car Wash (BCW) is located near the prime location, of course, our
target market is drivers/customer who always drive to the city for business purpose, daily
household purpose, and also medical check-up purpose etc. Besides that, our targets
are the residents at nearby area.

7.3 Market Size

There are three major markets segments within the target area. The first segments
consist of local people that usually spend their time at the nearest place of our Bubble
Carwash Company. Second segments consist of foreigners that rent the car to wash
their rent car and third segments are resident nearby Bubble Carwash premise.

The first segments consists of 5000 to 10000 people that usually spend their time
nearest of our premises such as shopping centre at AEON Maxvalue, having lunch or
break time after job to eat at Medan Selera Bunga Tanjung and McDonald, Ampang.
Second segment is about 1000 to 2000 foreigners and the third segment is about 3000
to 5000 residents at this area.

A survey showed that the first segment makes purchases of about RM1500 per month,
second groups spend about RM2560 per month and the third segment show that about
RM3150 per month. We estimated the potential sales of the month as RM 86,520.00
(RM7210 x 12 month). All the data was obtained using three methods. Firstly, we made
an observation of the market size of business secondly; we interviewed a person in
charge to get the further information. Lastly, we used questioners to get some
information in order to build our marketing plan.

Area that we serve:

Specialize Ampang Puteri Hospital

 Medan Selera Bunga Tanjung

Aeon Maxvalue

McDonalds, Ampang

Pusat Service Station Motor Station

Residents of Taman Ampang

7.4 Competitors (strengths and weaknesses)

 Bubble Carwash has to compete with several existing competitors. There are a way of
evaluating the strengths, weaknesses, opportunities, and threats that affect something in
the business.

Table BP 1.7 Competitors strengths and weaknesses

Competitor Strength Weakness Opportunities Threats

MK Car Wash Have a good The price for Easy to get the Highest price will
facilities and MPV car are customers reduce the sale
using auto expensive and because of the average
machine and the place are income people
open till night. small
Petron Car Strategic place Equipment are Easily to get a Have to compete with
Wash because near not complete customers others car wash
with petrol and their just because near
station provide package with petrol
only for washing station.
car.
Mobil Car The price are New market in Can attract more Have to compete with
Wash reasonable this area and customers if the others car wash
the location far car wash
from public area maintain the price
which is 2 km
7.5 Market share

Bubble Carwash specialize in the carwash services. Located at the centre or the
industry town, the target markets for this business are formed mainly by the local
people and foreigners that rent the car. We are not able to identify the actual
market share as 10% of the number of population in the age of 22 55 years old
who assume to come to our premises as shown in the table BP 1.8

Table BP 1.8 Market share before and after the entry of Bubble Carwash

Competitors Before Entrance Adjusted Market After

Entrance
Percentages Amount Percentages Percentages Amount
of market (RM) of loss of of market (RM)
share market share
share
MK 45% 121,500 6% 39% 105,300
Carwash
Mobil 30% 81,000 3% 27% 72,900
Carwash
Petron 25% 67,500 1% 24% 64,800
Carwash
Bubble - - - 10% 27,000
Carwash
TOTAL 100% 270,000 100% 270,000
7.6 Sales forecast

The sales forecast Bubble Carwash is shows in Table BP 1.9

Table BP 1.9 Sales forecast for three consecutive years

Month Sales Forecast for Annually

RM
First Year Second Year Third Year Remarks
(5%) (10%)
January 27,000 28,350 31,185
February 28,000 29,400 32,340
March 28,500 29,925 41,895
April 28,000 29,400 32,340
May 28,000 29,400 32,340
June 29,000 30,450 33,495 Peak
season
July 28,000 29,400 32,340
August 29,000 30,450 33,495 Hari Raya
Aidilfitri
September 28,000 29,400 32,340
October 28,500 29,925 41,895
November 28,500 29,925 41,895
December 29,000 30,450 33,495 Peak
season
Total 339,500 356,475 419,055
7.7 Marketing strategy

The marketing strategy for bubble car wash is summarized it the table below:

Table BP 1.10 Marketing strategy of Bubble Carwash

Criteria Description

Location Our location is a prime location and very strategic

strategy places for our car wash business because it is nearby
to shopping mall, hospital, food court, resident,
workshop etc.
Pricing strategy Our pricing is based on the types of cars and types of
service for example polish, vacuum. Between with our
competitors, our bubble car wash was the reasonable
price at this area.
Service strategy We used a manual washing for cleaning for the first
 step. We do the inspection to make sure the customers
satisfaction.
Marketing We provide the banner, brochure, flyers and business
strategy card for customers. For promotion we do the discount
price for Hari Raya Aidil Fitri

7.8 Marketing budget

The marketing budget of Bubble Car Wash includes capital, monthly, and other expenditure as
shown in table below

Table BP 1.11 Marketing budget of Bubble Carwash

Marketing Expenditure
RM RM
FIXED ASSET
Signboard 780
780
WORKING CAPITAL
Flyers 50
50
OTHER EXPENSES
Promotion 1000
Business card 150
Banner 200
Car Petrol 50
1400
TOTAL 2,230

8.0 OPERATIONAL PLAN

The operational plan is one of the most important factors to consider in a business. Like
other companies, our target is to ensure that our services are the best in quality and able to
satisfy our customers need and wants. Hence, a systematic operational plan is formed so
that our business runs smoothly and achieves its objectives.

8.1 Operational Objectives

The objective of our operational plan is as follows:

 To ensure the operations of the business runs smoothly.

To optimize customer satisfaction and fulfil their expectations towards our

ability to provide high quality production and timely services.

To achieve consistency and stability in our production and services.

To ensure the quality of our production and services meets the established
standards.

To ensure our customers is profitable and successful.

8.2 Amenities and facilities

The Bubble Carwash has all the amenities such as water, electrics, air conditioning
and telephone lines. Our carwash is situated at housing areas where the facilities
such as main roads, petrol station and public transportation are readily available.

8.3 Location of operation

Table BP 1.12 Location of Operation for Bubble Carwash

8.4 Operational Layout
 Table BP 1.13 Operational layout of Bubble Carwash

Mussolah
MUSSOLA

Toilet

TOILET Kids Area C Customer Waiting Area

Washing Area Dry & Waxing Area

Cars are ready to

be taken

Car Entre the Premise

Waiting Area for Car

8.5 operational process

The operational process of our business is illustrated by Figure BP 1.14

Table BP 1.14 Operational process of Bubble Carwash

Customers enter the premise

Customers wait at waiting area

Washing and cleaning process

Dry and wax the car

The worker check the car for the last inspection

 Customers pay and leave the premise

8.6 Machine and equipment

The machine and equipment that have been purchased and used in the Bubble
Carwash Company.

Table BP 1.15 Machine and equipment of Bubble Carwash

Machine and equipment

No. Machine and Quantity Price per unit Total
Equipment (RM) amount
1 Air compressor 2 390.00 780.00

2 Spring air hose 4 52.00 208.00

3 Vacuum cleaner 2 400.00 800.00

4 Polish cleaner 2 399.00 798.00

5 Snow tank 1 500.00 500.00
6 Water tank 1 80.00 80.00
TOTAL 3166.00

Materials
No. Materials Quantity Price per Total amount
unit (RM)
1 Car shampoo 30 7.80 234.00
2 Car sponge 30 1.80 54.00
3 Micro fibre 30 2.50 75.00
towel
4 Cotton towel 50 0.80 40.00
5 Tyre wax 30 3.90 117.00
6 Body wax 30 8.00 240.00

7 Leather care 30 8.95 268.50

8 Tar remover 30 10.65 319.50
9 Polish liquid 12 85.00 1020.00
10 Rims cleaner 30 4.96 149.00
11 Glass cleaner 30 4.95 148.50
12 Dashboard 30 3.95 118.50
shine
TOTAL 2784.00

Total machine equipment and materials 5950.00

 8.7 Estimation for purchase three years

Table 1.16 Estimation for purchases of Bubble Carwash

Month Estimation of Purchase

RM
First Year Second Year Third Year Remarks
(5%) (10%)
January 2784 2923.2 3215.52
February 2784 2923.2 3215.52
March 2784 2923.2 3215.52
April 2784 2923.2 3215.52
May 2784 2923.2 3215.52
June 3000 3150 3465 Peak season
July 2784 2923.2 3215.52
August 3000 3150 3465 Hari Raya
Aidilfitri
September 2784 2923.2 3215.52
October 2784 2923.2 3215.52
November 2784 2923.2 3215.52
December 3000 3150 3465 Peak season
Total 34,056 35,759 39,335
 8.8 Operational Expenditure

Table BP 1.15 Operational expenditure of Bubble Carwash.

OPERATIONAL EXPENDITURE
RM RM
Fixed Assets
Air compressor 780.00
Spring air hose 208.00
Vacuum cleaner 800.00
Polish machine 798.00
Snow tank 500.00
Water tank 80.00
3,166.00
Other Expenses
Car shampoo 234.00
Sponge car 54.00
Micro fibre towel 75.00
Cotton towel 40.00
Tyre wax 117.00
Body wax 240.00
Leather care 268.50
Tar remover 319.50
Polish liquid 1020.00
Rims cleaner 149.00
Glass cleaner 148.50
Dashboard shine 118.50
2,784.00
Total 5,950.00

9.0 FINANCIAL PLAN

9.1 Project implementation cost schedule

Bubble Car Wash fixed assets including all machinery and equipment, and furniture
and fittings. The Companys working capital for three months of administration,
marketing and operation. Other expenditures such as registration and insurance also
added. The working calculation is based on Table BP 1.18

Table BP 1.18 Project implementation cost and source of finance

 PROJECT IMPLEMENTATION COST & SOURCES OF FINANCE
Project Implementation Cost Suggested Sources of Financing
Requirements Cost Loan Hire-Purchase Own Contribution
Fixed Assets Cash Existing Assets
Land & Building - - - - -
Office equipment 7,611 7,611 -
- - - - -
- - - - -
- - - - -
Signboard 780 780 - -
- - - - -
Air compressor 780 780 - -
spring air hose 208 208 - -
vacuum cleaner 800 800 - - -
machinery 1,378 1,378 - - -
Working Capital months 2 40,000 40,000 - -
Other Expenses 7,054 7,054 - -
Contingencies 10% 5,861 5,861 - -

TOTAL 64,472 64,472 - - -

Interest Interest on
on Loan Hire-Purchase
6% 2%
Loan duration H.P. duration
(years) (years)
5 5
* Method: 1 = flat rate Method*
2 = annual rest 2

9.2 Fixed assets depreciation tables.

The depreciation schedule of Bubble Carwash fixed assets are shown in Table BP 1.19,
BP 1.20, BP 1.21, BP 1.22, BP 1.23 and BP 1.24

Table BP 1.19 Depreciation for Office equipment

Name of Assets Office equipment

Cost (RM) 7,611
Method of Depr. Straight Line
Duration (years) 10
Annual Accumulated
Year Depreciation Depreciation Book Value
- - 7,611
1 761 761 6,850
2 761 1,522 6,089
3 761 2,283 5,328
4 761 3,044 4,567
5 761 3,806 3,806
6 761 4,567 3,044
7 761 5,328 2,283
8 761 6,089 1,522
9 761 6,850 761
10 0 0 761

Table BP 1.20 Depreciation for Signboard

Name of Assets Signboard

Cost (RM) 780
Method of Depr. Straight Line
Duration (years) 5
Annual Accumulated
Year Depreciation Depreciation Book Value
- - 780
1 156 156 624
2 156 312 468
3 156 468 312
4 156 624 156
5 156 780 -
6 0 0 -
7 0 0 -
8 0 0 -
9 0 0 -
10 0 0 -

Table BP 1.21 Depreciation for Air compressor

Name of Assets Air compressor

Cost (RM) 780
Method of Depr. Straight Line
Duration (years) 10
 Annual Accumulated
Year Depreciation Depreciation Book Value
- - 780
1 78 78 702
2 78 156 624
3 78 234 546
4 78 312 468
5 78 390 390
6 78 468 312
7 78 546 234
8 78 624 156
9 78 702 78
10 78 780 -

Table BP 1.22 Depreciation for Spring air hose

Name of Assets Spring air hose

Cost (RM) 208
Method of Depr. Straight Line
Duration (years) 5
Annual Accumulated
Year Depreciation Depreciation Book Value
- - 208
1 42 42 166
2 42 83 125
3 42 125 83
4 42 166 42
5 42 208 -
6 0 0 -
7 0 0 -
8 0 0 -
9 0 0 -
10 0 0 -

Table BP 1.23 Depreciation for Vacuum cleaner

Name of Assets Vacuum cleaner

Cost (RM) 800
Method of Depr. Straight Line
Duration (years) 10
Annual Accumulated
Year Depreciation Depreciation Book Value
- - 800
1 80 80 720
2 80 160 640
3 80 240 560
4 80 320 480
5 80 400 400
6 80 480 320
7 80 560 240
8 80 640 160
9 80 720 80
10 80 800 -

Table BP 1.24 Depreciation for Machinery

Name of Assets Machinery
Cost (RM) 1,378
Method of Depr. Straight Line
Duration (years) 10
Annual Accumulated
Year Depreciation Depreciation Book Value
- - 1,378
1 138 138 1,240
2 138 276 1,102
3 138 413 965
4 138 551 827
5 138 689 689
6 138 827 551
7 138 965 413
8 138 1,102 276
9 138 1,240 138
10 138 1,378 0

9.2 Loan repayment schedule

Table BP 1.25 indicates the loan repayment schedule of Bubble Carwash

 Table BP 1.25 Loan repayment schedule

LOAN REPAYMENT SCHEDULE

Total 64,472
Interest Rate 6%
Duration (years) 5
Method Annual Rest
Year Principal Interest Total Principal
Payment Balance

- - 64,472
1
12,894 3,868 16,763 51,578
2
12,894 3,095 15,989 38,683
3
12,894 2,321 15,215 25,789
4
12,894 1,547 14,442 12,894
5
12,894 774 13,668 -
6 0 0
- -
7 0 0
- -
8 0 0
- -
9 0 0
- -
10 0 0
9.3 Pro forma cash flow statement

Table BP 1.26 shows the pro forma cash flow statement of Bubble Car Wash
throughout the planned period.

Table BP 1.26 Pro forma cash flow statement

 9.4 Pro forma income statement

Table BP 1.27 shows the pro forma income statement of Bubble Car Wash.

Table BP 1.27 Pro forma income statement of Bubble Car Wash

BUBBLE CAR WASH

PRO FORMA INCOME STATEMENT

Year 1 Year 2 Year 3

Sales 339,500 356,475 392,123
Less: Cost of Goods Sold
Opening Stock
Purchases 34,056 35,759 39,335
less: Closing Stock
Carriage Inwards & Duty - - -

Gross Profit

Less: Expenses
Administrative Expenses 205,992 216,292 227,106
Marketing Expenses 600 630 662
Registration & Licences 70 - -
Insurance & Road Tax 1,000 1,000 1,000
Other Expenses 4,404 4,404 4,404
Interest on Hire-Purchase - - -
Interest on Loan 3,868 3,095 2,321
Depreciation on Fixed Assets 1,255 1,255 1,255
Operations Expenses - - -
Total Expenses 251,245 262,434 276,082
Net Profit Before Tax 88,255 94,041 116,041
Tax 0 0 0
Net Profit After Tax 88,255 94,041 116,041
Accumulated Net Profit 88,255 182,297 298,337
9.5 Pro forma balance sheet statement
Table BP 1.28 shows the pro forma balance sheet statement of Bubble Car Wash

Table BP 1.28 Pro forma balance sheet statement of Bubble Car Wash
 BUBBLE CAR WASH
PRO FORMA BALANCE SHEET

Year 1 Year 2 Year 3

ASSETS

FIXED ASSETS (Book Value)

Land & Building - - -
Office equipment 6,850 6,089 5,328
0 - - -
0 - - -
- - -
Signboard 624 468 312
0 - - -
Air compressor 702 624 546
Spring air hose 166 125 83
Vacuum cleaner 720 640 560
Machinery 1,240 1,102 965
10,303 9,048 7,794
CURRENT ASSETS
Deposit 1,580 1,580 1,580
0 0 0
0 0 0
Accounts Receivable - - -
Cash 127,950 210,352 314,753
129,530 211,932 316,333

TOTAL ASSETS 139,833 220,980 324,126

OWNERS' EQUITY
Capital - - -
Accumulated Net Profit 88,255 182,297 298,337
88,255 182,297 298,337
LIABILITIES
Loan Balance 51,578 38,683 25,789
Hire-Purchase Balance - - -
Accounts Payable - - -
Tax Payable 0 0 0
51,578 38,683 25,789

TOTAL OWNER' EQUITY & LIABILITIES 139,833 220,980 324,126

10.0 CONCLUSION

As a conclusion, Bubble Carwash is a company that wants to make it in the building industry
of the business nature. This company can work side by side with others companies in the
building industry as well. Furthermore, Bubble Carwash has increased its effort in varying
innovative activities in terms of technological research and design. This approach is
important to capture the local market.

In connection with that, we aim to give the best of the quality in carwash services according
to our customers desires. Bubble Carwash will continually strive and cooperate closely with
various government agencies and private sectors to be successful company. Based on the
planning and projection of income and expenses, we are very confident that this business
venture will create very satisfactory return on investment from the second year of operation.
For the first year, we are estimating to incur a very minimal expense based on the fact that
the company has just started the operation.

The business will continuously implement the business strategies especially on the
marketing aspects to ensure that the business is well known to the customers and we hope
to build a loyal customers base in the second year of operation. We hope that the loan of
RM 100,000 can be successfully been proceed for our company to purchased auto car
washing machine to expand our business to bigger and dominated stage in the future. We
also hope this application of financing will be given due consideration from CIMB Bank
Berhad for our business. We also hope our business venture is able to become part of the
successful Masyarakat Perdagangan dan Perindustrian Bumiputera (MPPB) in Malaysia.