Hundai Industrie
Hundai Industrie
Hundai Industrie
Hyundai Engineering
2010~2011 HYUNDAI ENGINEERING
SUSTAINABILITY REPORT
About this Report
Reporting Information
This is the second sustainability report published by Hyundai Engineering, which
includes its efforts for sustainable growth and performances in the economic, en-
vironmental and social areas. This report will serve as the momentum for the ex-
amination of the sustainable management, and Hyundai Engineering hopes this
second publication becomes a communication channel for co-development with
stakeholders.
Since its establishment Hyundai Motor Group has built a history of success based on challenge and passion. Such
entrepreneurship has been reestablished as a systematic management ideology made up of the management philoso-
phy, vision and core values. This will be maintained and developed even further in the future.
Core Values
To implement our
management philosophy and vi-
sion, all our members bear these
values in mind and consider them
standards for behavior and deci-
sion making.
Management Philosophy
This is the essential reason
A blueprint connecting why and the purpose for which
the past, present and future Hyundai Motor Group exists. It
is the spirit that serves as our
foundation.
Vision
These are the business objec-
tives that Hyundai Motor Group
should accomplish over the next
decade. Our group will achieve
them through concrete business
strategies and action plans.
Core Values
new future through ingenious thinking and continu-
ously challenging new frontiers.
Respect for Mankind We believe the future of our organization lies in the
The greatest objective and premier value for business Man- hearts and capabilities of individual members, and will
agement is to practice love for humanity. Hyundai Motor help them develop their potential by creating a corpo-
people
Group is striving to improve general living standards by pro- rate culture that respects talent.
Contents
2010~2011 highlights 2 Employees 48
Great Work Place
Introduction 4
A Sustainable Future for All Respect for Talents 50
Capability Enhancement 52
President Message 6 Welfare Benefits 54
Corporate Profile 8 Health and Safety 58
Sustainable Management of Hyundai Engineering 10 Labor-Management Communication 61
Business Portfolio 11 Special Communication & Collaboration 62
Hyundai Engineering in the World 12
Major Projects 14 Local Communities 64
Stakeholder Engagement 15 Co-prosperity
Materiality Assessment 16
Introduction to Hyundai Engineerings Social 66
Stakeholders of Hyundai Engineering 18 Contribution
Sustainable Growth for the Future Social Contribution Activities 67
Green Growth & Eco-friendly Engineering 72
Management 20 Eco-friendly Technology 76
Innovative Leadership Green Office 78
Green Management Performances 79
Corporate Governance 22 Special Performances in 82
Risk Management 24 Social Responsibility Activities
Ethical Management 26
Creation & Distribution of Economic Value 28 Appendix 84
Special New Growth Engines 30
Summarized Economic Performances 86
Customers 32 Awards and Memberships in Associations 87
Customer Satisfaction Third-party Assurance Statement 88
GRI G3.1 Guidelines & ISO 26000 Index 90
Customer Management 34 Glossary 94
Quality Management 36 Readers Opinion 95
New Technologies 38
Special Research & Business 40
Development (R&BD)
Vendors 42
Win-win Partnership
Co-prosperity with Vendors 44
Special Compliance Program 46
HEC Sustainability Report 2010~2011 2
2010~2011 highlights
01 02 04
05
03
01 02 03
Joined the Hyundai Motor Group Won the USD 500 Million Export Tower Ranked 47th in the 2012 ENR rankings
2011. 04. 01 2010. 12. 01 2012. 07. 23
With the entry into the Hyundai Motor Group, Hyundai Engineering won the USD 500 Million Hyundai Engineering ranked 47th in the top 200
Hyundai Engineering will focus on maximizing Export Tower at the 47th Trade Day, which International Design Firms by ENR (Engineering
synergy and diversifying its business portfolio. was held by the Ministry of Knowledge Economy News-Record, US) up 7 levels over the previous
and sponsored by the Korea International Trade year and currently top-ranking among the
Association. domestic firms.
04 05
Obtained the KEPIC Quality System Opened the Hope Creation Center for
certification Disabled People
2011. 02. 18 2010. 07. 26
Hyundai Engineering obtained the KEPIC (SN) To create jobs for severely disabled people,
Quality System certification for capability and Hyundai Engineering opened a work site for those
quality in the nuclear power plant business from individuals together with the Yangcheon Welfare
Korea Electric Association. Center for the Disabled.
Your Partner, Hyundai Engineering 3
06 08
07 09 10
06 07 08
Won an order for FEED of the Kandym Field Won an Order for the Kenyan Olkaria Won the Grand Prize at the 2011 Seoul
Gas Plant from Uzbekistan Geothermal Power Plant project amounting Service Award
2011. 08. 09 to USD 373 million worth 2011. 10. 31
Hyundai Engineering will implement the FEED 2011. 11. 08 Hyundai Engineering won the Grand Prize in the
(Front-End Engineering and Design) project for the Based on unique experience and performance in group sector at the 2011 Seoul Service Award
nations largest gas treatment facility in Bukhara, geothermal power plant project among Korean on the recommendation of the Sinmog Welfare
Uzbekistan. companies, Hyundai Engineering won an order Center and Yangcheon Welfare Center for the
for the Kenyan Olkaria geothermal power plant Disabled. (This award was established to cite
project. This project will allow Hyundai Engineering exemplary citizens and organizations for their
to further secure a competitive advantage in the
commitments to regional development by Seoul
power plant market in Kenya.
City and Hankook Ilbo in 1989.)
09 10
Joined the UN Global Compact Introduced the Compliance Program
2010. 06. 08 2011. 06. 23
Hyundai Engineering became a member of The Compliance Program (CP) was introduced to
UNGC (UN Global Compact), an international enhance the transparent and ethical management
organization, for the first time among the system in Hyundai Engineering.
domestic engineering companies.
A Sustainable
Future for All
Hyundai Engineering has been committed to creating a better world through continuous
changes and innovation for the past 38 years.
Based on such performances, Hyundai Engineering is laying the foundation for future growth.
Designing and building a world where all people can enjoy the happiness and sustainable
growth - this is Hyundai Engineerings promise to next generations.
With differentiated capabilities accumulated for the past 38 years, Hyundai Engineering
has made great strides. Hyundai Engineering achieved KRW 1.66 trillion in sales in 2011
and leaped up to 47th in the international design firms sector of engineering company
rankings released by ENR in 2012.
These remarkable performances resulted mainly from efforts and supports of all
stakeholders including shareholders, customers, vendors and employees, which
eventually proved that Hyundai Engineering has continued to deliver values to the society.
With a strong awareness of corporate citizenship, Hyundai Engineering has devoted
itself to the development of the society. Hyundai Engineering pursues becoming a future-
oriented company that grows together with all executives and employees, communicates
with each other on the basis of strong trust, practices sharing management and considers
the happiness of next generations as well as current generation.
Customers Management
Vendors
Local
Communities Employees
c o m m u ni c atio n
S
gro
us
wt
h
ta
trust
in a
b il
ity
Ha
pp
in e
ss
HEC Sustainability Report 2010~2011 6
President Message
Our valued stakeholders, Hyundai Engineering will consistently build trust with customers by
focusing on developing design and engineering technologies that
I would like to extend my sincere gratitude for your unwavering meet customer requirements.
support and affection.
Hyundai Engineering has been seizing new opportunities for value Hyundai Engineering will pursue win-win partnership with vendors. In
creation by leveraging consistent technological development based June 2011, the Compliance Program was introduced to ensure fair
on engineering expertise gained through 38 years of experience and competition and transactions. In addition, a variety of programs for
challenging spirit as a market pioneer. As a result, Hyundai Engineering co-prosperity and win-win management have been offering to our
posted record business performances in 2011 with KRW 1.66 trillion vendors. Hyundai Engineering will continue to maintain and develop
in sales and KRW 204.6 billion in ordinary profit. The performances win-win partnership with vendors.
were possible thanks to employees who had consistently led
changes and innovation with a positive attitude and our stakeholders Hyundai Engineering will provide employees with optimal
who had provided us with interest and support. working environment. Healthy corporate culture stems from free
communication and communal spirit of all members makes it
In 2011, Hyundai Engineering became part of the Hyundai Motor possible to create the best synergetic effect. Hyundai Engineering
Group. We are striving to achieve the Hyundai Motor Groups vision will establish a great workplace where employees are able to
of creating a new future to realize human societys dream by thinking strike a balance between work and personal life as well as freely
creatively and pursuing challenges consistently. Our capability, communicate with each other by developing and promoting various
combined with that of the Hyundai Motor Group, will maximize our communication programs.
synergistic effect, transforming Hyundai Engineering into a global
top-tier engineering company. At the same time, we aim to grow into Hyundai Engineering will strive to minimize environmental impact and
a sustainable enterprise that fulfills corporate social responsibility become a company with warm heart that shares performances with
as a member of society. To this end, we will proactively carry out local communities. Protecting the environment surrounding us and
communication with various stakeholders. We promise you the delivering environmental values to local communities are the reasons
following commitments to build a better future for all. why we are continuously focusing on developing eco-friendly
engineering technologies. In 2011, we received the grand prize in
Hyundai Engineering will evolve into a value-added engineering the group sector at the Seoul Service Award thanks to voluntary
company that leads the world. New orders received in 2011 works and donations that we had conducted. Hyundai Engineering
amounted to approximately KRW 4.3 trillion, the largest since the will become a company beloved by local communities for a long
foundation, of which 90.1% originated from overseas businesses. time.
Securing both growth potential and stability through strengthening
the business platform will enable Hyundai Engineering to grow into a With future-forward ideas and proactive challenging spirit, Hyundai
world-class engineering company. Engineering will continue to grow and develop to build a promising
future. We would like to ask for your keen interest and strong
Hyundai Engineering will become a trusted company that provides support.
the greatest value to customers. Our technological competitiveness Thank you.
accumulated for 38 years and customer-centered management
President of Hyundai Engineering Kim, Wee-chul
approach have served as the foundation for providing the best value
and quality to customers of more than 20 countries in the world.
HEC Sustainability Report 2010~2011 8
Corporate Profile
Summary
Since its foundation in 1974, Hyundai Engineering has implemented various projects in
approximately 50 countries, gaining 38 years of experience and developing advanced
technology. As attested by its 47th position in the list of Top 200 International Design Firms
chosen by Engineering-News Record (ENR) magazine of the United States (US) in 2012, the
company enjoys strong global recognition.
1.66
Process Plant Power & Energy Plant
Infrastructure & Environment
17.2%
KRW trillion
Company Name Hyundai Engineering Co., Ltd.
Establishment February 11, 1974
KRW 1.66 trillion 6.3% Total Assets KRW 1.3 trillion Number of Employees (as of 2011)
2,312
Sales KRW 1.66 trillion (as of December 2011)
Employees 2,312 persons (as of December 2011)
76.5% persons
Business Process Plant, Power & Energy Plant,
Domain Infrastructure & Environment
Global Network
By providing excellent engineering services in the Middle East, Asia, Africa and Latin America,
Hyundai Engineerings reputation as a global company has been enhancing. Hyundai Engineering
will continue to expand its market share in the future by pioneering into new markets and
responding to local needs.
Headquarters Business & Marketing Project Office
1970s
Taking the First Step
1974 Establishment of
the company
turkmenistan
uzbekistan
bulgaria kazakhstan
vietnam #2
pakistan
uae korea
india
algeria saudiarabia
vietnam #1
equatorial guinea
thailand
malaysia
kenya
indonesia
Your Partner, Hyundai Engineering 9
History of HEC
Established as a company specialized in
engineering business 38 years ago,
Hyundai Engineering has been growing into a
comprehensive engineering company and
now aims for a world-class player.
2000s
Aiming for a World Class Player
2001 Established the Technology
Research Center
2004 Received the IR52 Jang Young-Shil Award
2007 Received the Civil Structure Award of the Year
Received the National Environmental Management Award
1990s 2009 Obtained the OHSAS certification
Growing into a Comprehensive 2011 Joined the Hyundai Motor Group
Engineering Company 2012 R
anked 47th in the top 200 International
1991 Received the Honor of a Steel Design Firms by ENR
Tower Industry at the 24th
Science Day
1994 Obtained the ISO 9001 certification
1980s 1996 Received the Minister Prize at the
Technological Self-sufficiency and 2nd Environmental Technology
Business Expansion at Award (HAF method) Public
Home and Abroad Obtained the ISO 14001 certification Interest
1985 Conducted overseas consulting
projects for the first time among
Koreas private enterprises (5th & 6th
electricity projects of Nepal, etc.) Organization
Infrastructure & Environment
Division / Plant Business
Organization Supporting Office
Finance & Economy Office
Stability
In consideration of its business characteristics, Hyundai Engineering has General Administration &
Management Office
been divided into three divisions and six offices. Close enterprise-wide Planning Office
cooperation is carried out to achieve the economic feasibility and stability
of projects, and to promote the public interest. Organization Role
Finance & Economy Office Development and application
General Administration & Management Office of eco-friendly technologies
Plant Business Supporting Office Tax payment and wage payment
Planning Office Win-win activities with vendors
Economic CM Planning Office Establishment of social responsible
Feasibility Business Sites activity plans and implementation
Role of PR activities
Management of budget and financial risks
Organization Personnel and general affairs, and
Each business division (Process Plant, Power & response to legal affairs
Energy Plant, Infrastructure & Environment) Process control and quality management,
Business & Marketing Office and HSE control
Planning Office / Finance & Economy Office Training and expansion of ethical management
CM Planning Office Non-financial risk management at
business sites
Role
Business development and project
implementation
Market survey and marketing activity at home
and abroad and contracts
Establishment of mid to long term business
plans and goals
HEC Sustainability Report 2010~2011 10
VISION 2020
The VISION 2020 of Hyundai Engineering represents the commitment to completing a sustainability management system in cooperation with a
diverse range of stakeholders including employees, customers and vendors, and to practicing sustainability activities, beyond the accomplishment
of financial performances.
Mission
To be a global leading engineering company that creates higher value by implementing all processes including project planning to main-
tenance based on original intellectual properties
To be a company that contributes to the welfare of mankind and fulfills social responsibilities by practicing management activities for
transparency, ethics, environment, co-prosperity and sharing.
Vision
Global Premier Engineering Partner
Operating businesses on the world stage Providing high value-added engineering A reliable company that puts top priority on
services including FEED/PMC and basic creating customer value
design A company that grandly competes with com
petitors in technology and quality
A partner for green growth
Core Competency
Developer Competency PM/CM, RM Global Partnership Core Technology
Business planning and consulting Integrated project management Alliances with license owners and Original technologies (licenses and top-
capacity for developing business Advanced risk management to advanced engineering vendors tier engineering technologies such as
Global financing capacity preemptively perceive internal and Localization by cooperating with out- FEED/PMC and basic design)
external risk factors and respond standing construction companies and Core technologies for new businesses
to them outsourcing vendors in each region
Partnership with global vendors
Growth Strategy
SOCIAL ASPECT ORGANIZATIONAL ASPECT
Holding in respect by fulfilling social Establishing a horizontal
responsibilities organization with talents and a
Growth transparent and healthy corporate
Strategy of culture with autonomy and
Hyundai communication
Engineering
ECONOMIC ASPECT BUSINESS ASPECT
Providing high value-added Pursuing the goal of becoming the
engineering services including worlds top engineering company
FEED and PMC, etc. that conducts EP & CM
Your Partner, Hyundai Engineering 11
Business Portfolio
Business Structure (in 2011) Sales Growth (in 2011)
Oil Terminal Oil Refinery Offshore LNG Transmission & Nuclear Geothermal Diesel
Plants Facilities Facilities Substation Power Power Power
Road Structure New Water and Green Technology Steel and Non-ferrous Cement, Food &
(Port, Airport) Transportation Sewage Business Metal Beverage, Industrial
and Railway Plants
Hyundai Engineering achieved new orders of KRW 4.3 trillion in 2011, a record
high since the establishment. Order backlog as of the end of December 2011
amounted to KRW 6.8 trillion, which guarantees stable projects for the next
three years. Years of experience and technological capability solidifies the posi-
tion as a global engineering leader that is capable of delivering engineering,
procurement, and construction management (EP&CM) services.
PROCESS PLANT
Algeria, Bangladesh, Chile, China, Colombia, Greece, India, Indonesia, Iran,
Korea, Kuwait, Libya, Malaysia, Mexico, Oman, Pakistan, Qatar, Saudi Arabia,
UAE, Taiwan, Thailand, Tunisia, Turkmenistan, Uzbekistan, Vietnam
INDUSTRIAL PLANT
Antarctic, Bulgaria, Indonesia, UAE
Major Projects
Gas Desulfurization Plant Project in Arzew Refinery Project in Algeria PVTEX PET Project in Vietnam
Turkmenistan
Ordered by
SONATRACH (National Oil Corporation Ordered by
P
VTEX (National Fiber Corporation of
Ordered by
Turkmengas (National Oil Corporation) of Algeria) Vietnam)
Location Mari Yoloten in Turkmenistan Location Arzew in Algeria Location Hai Phong in Vietnam
Amount USD 1,290 MIL Amount U
SD 402 MIL Amount U
SD 251 MIL
(HECs share: USD 201 MIL) (HECs share: USD 187 MIL)
(HECs share: USD 1,160 MIL)
period F rom February 2009 to April 2012 period F rom July 2009 to August 2011
period From January 2010 to February 2012
(38 months) (25 months)
(37 months)
Project Construction of new polyester Project Construction of new polyester
Project Oil refinery expansion and construction
production facilities (500 tons/day) production facilities (500 tons/day)
of high-octane gasoline facilities
and UT/OS and UT/OS
(30 thousand barrels/day)
Ochang CIGS Thin Film Solar Cell Plant PTT Chem EPS 120MW Project in Thailand QUDUS Gas Turbine Power Plant Project in
Project in Korea Iraq
Ordered by
PTT Global Chemical Public Company
Ordered by
Hyundai Avancis Co., Ltd. Location Rayong in Thailand Ordered by
Ministry of Electricity, Republic of Iraq
Location Chungcheongbuk-do in Korea Amount USD 110 MIL (HECs share: USD 77 MIL) Location Al-Qudus (north of Baghdad) in Iraq
Amount K
RW 33.6 BIL Period From August 2008 to October 2011 Amount U
SD 219 MIL
(HECs share: KRW 33.6 BIL) (38 months) (HECs share: USD 219 MIL)
Period From May 2011 to June 2012 Project Construction of a power plant to supply Period From April 2011 to October 2012
(13 months) electricity and steam to existing chemical (18 months)
Project Construction of a power plant to supply plants Project Construction of a new gas turbine
electricity and steam to power plant with the production
existing chemical plants capacity of 500MW
Your Partner, Hyundai Engineering 15
Stakeholder Engagement
Management Customers
Materiality Assessment
1-1 R
eview of global standards 2-1 Employee survey (Intranet)
(GRI G3.1 Guidelines, ISO 26000, etc.) 2-2 External stakeholder survey (E-mail)
1-2 Benchmarking (Engineering and 2-3 Interviews
construction industries, etc.) (Stakeholders representing each group)
1-3 Media research
(Search of various media articles)
Step 1. Issue Check establishment of a healthy corporate culture and the formation of
consensus on sustainability were important for Hyundai Engineerings
1-1 Review of Global Standards
sustainability management.
Hyundai Engineering identified major issues based on international
sustainability standards such as the GRI G3.1 Guidelines and ISO
2-2 External Stakeholder Survey
26000, simultaneously classifying and analyzing Hyundai Engineerings
A survey targeting external stakeholders, excluding employees, was
activities and performances by each issue.
carried out through e-mail. The respondents thought that the market
dominance and growth potential would significantly affect sustainability
1-2 Benchmarking
management of Hyundai Engineering.
Hyundai Engineering discovered the major issues related to its
industry by benchmarking competitors in the engineering industry Employee survey External stakeholder survey
and advanced construction companies of excellent sustainability (Response rate: 44.6%) (Response rate: 15.1%)
Step3. Determination
Key Issues
of
Management
Innovative
Customers
Leadership
Customer
20p
Satisfaction
32p
Vendors
Win-win Local Communities
Partnership Co-prosperity
42p 64p
Employees
Great
Work Place
48p
HEC Sustainability Report 2010~2011 20
Management
Innovative
Leadership
Corporate Governance 22
Risk Management 24
Ethical Management 26
Creation and Distribution of Economic Value 28
Special New Growth Engines 30
Innovative Leadership 20 Customer Satisfaction 32 Win-win Partnership 42 Great Work Place 48 Co-prosperity 64 Your Partner, Hyundai Engineering 21
Management
The business management of Hyundai Engineering is based on the principles of sound corporate governance,
Principle
strict risk management, and transparent ethical management. Hyundai Engineering aims to share value with
stakeholders by securing growth potential and stability, and maximizing economic value through the reinforcement
of the management platform. Moreover, Hyundai Engineering will consistently diversify businesses and overseas
markets by identifying new growth engines for the future. Instead of being complacent, Hyundai Engineering will
continuously pursue sustainable development.
Key
Classification Unit 2010 2011
Performance
Corporate BOD meeting Number 5 8
Governance Attendance rate (Other non-standing directors) % 57.9 56.5
Identification of core risks - 10
Risk Management item
Identification of project risks - 51
Ethical Management Number of ethical management trainees person 1,364 1,700
Creation of Sales 1,237.2 1,662.9
KRW in billions
Economic Value Ordinary income 166.3 204.6
Distribution of R&D investments 2,271 2,264
KRW in millions
Economic Value Investments in local communities 475 667
Number of new orders from new growth engine
projects 42 65
New Growth businesses
Engines Proportion of new orders from new growth engine
% 1.2 22.8
businesses
Interview
The sustainability management strategy must be reflected in the business strategy in
order for Hyundai Engineering to maintain its business performance and achieve further
development. For instance, Hyundai Engineering needs to contribute to the local community,
in addition to entering into and reaping success in overseas markets. This will strengthen
the leadership in the global market.
Moreover, Hyundai Engineering should build trust with stakeholders such as project owners
and employees, and the government by disclosing information on pending issues in a
transparent manner. Lastly, stakeholders ideas on such issues should be reflected in an
integrated manner to come up with changes to make improvements.
Hye-jin Kim(Business Planning Group, Planning Division, Hyundai Engineering & Construction)
HEC Sustainability Report 2010~2011 22
Corporate Governance
1
Number of Board Attendance Rate of Other Non-standing
Meetings (in 2011) Directors (in 2011)
8 times 56.5 %
Board of Directors
Attendance Rate of Other Non-standing Directors (as of March 14, 2012)
the case of a tie vote, the chairman holds the The Key Agenda for Sustainability Share Ownership Structure
decision-making right. A director is also able to Management by the BOD As of December 2011, the number of issued
join a voting of the BOD via video conference. shares was 4.0 million, of which 72.5% is
Major Agenda for owned by Hyundai Engineering & Construction
Classification
Sustainability Management
BOD with Expertise and 7.4% by Employee Stock Ownership
Establishment of an internal
Other non-standing directors with experience 2010
job welfare fund Association. The executives and employees
and expertise on the construction industry Appointment of an executive are committed to making Hyundai Engineering
2011 regarding the adoption of the
are participating in the BOD of Hyundai a blue-chip company loved and trusted by
Compliance Program.
Engineering. Advisory committees can be customers and shareholders based on a solid
organized to deal with special issues of the Evaluation and Remuneration corporate governance system.
proposed agenda, but there is no advisory The remuneration limit of directors is
committee currently. determined by a majority vote of the Share Ownership Structure
(as of the end of December 2011)
shareholders at the general meeting.
Key Agenda of 2010 / 2011 Retirement pay is paid within the remuneration
13.8%
In 2010 and 2011, the key agenda of the BOD limit and a total of KRW 4.0 billion was
were: 1) establishment of local subsidiaries determined at the general shareholders 7.4%
and branch offices to facilitate entry into meeting in 2011.The payment of remuneration 4,043,000
shares 6.3%
overseas markets, and 2) approval regarding is disclosed through Data Analysis, Retrieval
sustainable management. Meanwhile, in and Transfer System (DART) every quarter. 72.5%
regards to sustainability management issues,
the key agenda in 2010 and 2011 were the Remuneration of the BOD Members
(2011, KRW in millions)
establishment of an internal job welfare fund Hyundai Engineering & Korea Development Bank
Number of Total Average Payment Construction
and the appointment of an executive regarding Classification
Members Payment per Member Employee Stock Ownership Others
the adoption of the Compliance Program, Standing Association
7 2,874 411
respectively. Directors
Auditor 1 13 13
Sub Total 8 2,887 424
Risk Management
2
Identification of Core Risks (in 2011) Identification of Project Risks (in 2011)
Core Risks
Potential risk management in all processes by weekly risk check and assessment
Ethical Management
3
Training Session for Ethical Number of Trainees (in 2011)
Management (in 2011) * excluded site staff
Code of Ethics
Ethical Management Organization
We carry out business with honesty, integrity, and
responsibility, and establish a corporate culture of
The organization for ethical management
mutual respect and trust. was reformed to fully ingrain ethical
We strive to increase corporate value and maximize management to the company and establish
shareholder interests by promoting the transparency a system to monitor the implementation of
and efficiency of business management. ethical management programs. The ethical
We put top priority on customer satisfaction, and management secretariat was formed under
Ethical Management Organization Chart provide quality products and services that the the president to carry out the overall operation
customer demands. of ethical management. The corporate
President We make fair and transparent transactions with ethics committee was also built up to pursue
vendors, and strengthen relationships with them in collaboration with each business division.
pursuit of co-prosperity. It has five sub-divisions to encourage the
Corporate Ethics Ethical Management
Committee Secretariat We respect our competitors, relevant regulations implementation of ethical management
and business practices and pursue fair and free activities.
competition.
Fair Trade Subcommittee
We strive to achieve sustainable development as
Oath of Ethical Management
Customer Satisfaction an eco-friendly company, and contribute to the
Subcommittee Hyundai Engineering mandates employees
preservation of planet earth and the prosperity of
Environment & Safety to make an oath to comply with the Code of
humankind.
Subcommittee Ethics in order to raise awareness of ethical
We fulfill corporate social responsibility by complying
Social Contribution management and facilitate its implementation.
Subcommittee with the law and contributing to the pubic interests of
HR & Education the nation and society.
Subcommittee
Innovative Leadership 20 Customer Satisfaction 32 Win-win Partnership 42 Great Work Place 48 Co-prosperity 64 Your Partner, Hyundai Engineering 27
Ethical Management Roadmap deliberated under a rigorous and fair procedure Especially, to establish and maintain a win-win
by the Ethics Committee to determine the relationship with vendors, any receipt of money
Establishing and practicing the
disciplinary measures. From the second half of or valuables and unnecessary entertainment is
ethical management system while
2016 meeting the global standard level 2012, the construction sector of Hyundai Motor prohibited. Meanwhile, transparent transaction
Global Standard Securing transparency and
Group including Hyundai Engineering plans to is being implemented by reflecting reasonable
Level independence in the process of
decision-making operate an integrated cyber audit system. procurement prices and open bidding.
Strategic implementation of ethical
management Cyber Audit Office
http://www.hec.co.kr/html/company/
Incentive System
management/ethics_manage_03_01.asp
Inducing the voluntary participation To encourage voluntary compliance with
2014~2015 of individuals and units in ethical
Expansion & management activities Expansion of Ethical Management the Code of Ethics, Hyundai Engineering
Enhancement Establishing and enhancing
Stage Co-prosperity Activities provides incentives to selected employees
internal control systems
Hyundai Engineering strives to share the who exemplify ethical management every half
Reforming and activating ethical
ethical management system with investors, year. The incentive system inspires them to
management organization
Reinforcing 3C, basic guidelines to customers, and vendors in order to form implement the ethical management proactively
practice ethical management
2012~2013 Activating communication for a transparent, fair and ethical business and voluntarily.
Internalization
Stage
ethical management relationship.
Improving and activating internal
whistle-blowing
Establishing and operating Ethical Management Training
evaluation and monitoring systems
12.3 % A+
Continuous Growth and Profit achieves both qualitative and quantitative
Creation growth.
Sales and Profits
Hyundai Engineering has realized sustainable Stable Financial Structure
growth for the recent 2 years. Despite Current Ratio and Debt-to-Equity Ratio
tough economic conditions, The sales have Hyundai Engineering steadily maintains the
increased to KRW 1.2 trillion in 2010 and proportion of cash and cash equivalent assets
KRW 1.66 trillion in 2011 after surpassing by continuous sales growth and efficient financial
KRW 1.0 trillion in 2009. These remarkable management, and demonstrates the zero-
performances were mainly attributable to borrowing operation since 2008. Current ratio in
relentless efforts for developing overseas 2011 was 145.5%, an increase over the previous
markets and expanding business areas by all year, and debt-to-equity ratio was 152.9%, a
employees armed with a challenging spirit. decrease year-on-year. Hyundai Engineering
Ordinary income and net income have also has focused on maintaining sound cash flows in
grown stably. In particular, ordinary income each business sector and maximizing profitability
increased 23% over the previous year to KRW instead of pursuing impellent sizable growth,
204.6 billion in 2011, exceeding the industry which has contributed to securing stable financial
average. In this way, Hyundai Engineering structure.
is evolving as a sustainable company that
1,662,886 204,589
202.5%
p 158,221
p
1,237,178 4%u 0 %u 152.9%
34. 166,306 23.
1,329,576 140.0% 145.5%
131,294 p
925,293 %u
20.5
311,885 333,310
2010 2011 2010 2011 2010 2011
Innovative Leadership 20 Customer Satisfaction 32 Win-win Partnership 42 Great Work Place 48 Co-prosperity 64 Your Partner, Hyundai Engineering 29
Local Communities
Hyundai Engineering is conducting various Shareholders & Investors (Dividends)
social contribution activities such as donations
Credit Rating Certification (left: Korea Investors Service,
right: Korea Ratings Corporation) to philanthropic organizations, investments in
regional infrastructure and cultural supports to KRW 2.0 billion
maximize shareholder value. Total dividends activities that can highlight the characteristics
Vendors YOY
paid to shareholders in 2011 were KRW 2.0 of the engineering industry. (Operating Expenses) 32.5%
billion.
Customer
Government
As a member of corporate citizens, Hyundai
KRW 1.1 trillion
evaluated and monitored. Operating costs in inducement effects of Hyundai Engineering was *including Love Volunteer Group and personnel expenditures
2011 increased 32.8% over the previous year 4,733 persons in 2011.
to KRW 1.1 trillion, mainly due to sales growth. Government (Corporate Tax)
*Employment inducement coefficients: 1.42 people per YOY
KRW100millioninsales(ConstructionIndustry,2009 32.4%
EmploymentInputTable)
strived to secure their global competitiveness by preemptively coming up with demand. Therefore, new orders will be continuously placed from the Middle
technologies and capabilities required in each business as well as identifying the East and Asian countries including China, and African and Central Asian nations
development trend of the engineering industry. The performances contributed with fluent gas resources are planning for new projects. Hyundai Engineering
to paving the way for the solidification of the position in existing markets and will proactively participate in such projects by signing a strategic alliance
development of new promising markets. with overseas firms equipped with track records in the sector and joining
investment projects of public corporations in cooperation with domestic
trading companies.
Coal Gasification
Steel & Demand for energy that utilizes coal as a source is expected to rise due to the
Syngas
Technology Non-ferrous depletion and price hike of traditional resources. Therefore, Hyundai Engineering
Metals
Coal Offshore is pursuing the business of coal gasification through proactive sales activities
Gasification Wind Power
to project owners and licensors. The major markets for this sector are Asian
countries and Australia that are rich in coal reserves. It is forecasted to expand
LNG
Liquefaction New in the future to include African and Latin American nations.
Transportation
12 New Growth
Engines LNG Liquefaction
Offshore Water &
New orders are predicted to be placed consistently in the LNG Liquefaction
Facilities Environment
sector given the increased consumption of natural gas that is recognized as
eco-friendly fuel. The exceptional benefit of the sector is that it overcomes the
Geothermal Small Modular
Power Reactor Design geopolitical limits posed by the pipeline supply. While the area is monopolized
Nuclear
Solar
Power Plant
by key players in overseas countries, Hyundai Engineering is striving to sign
Power
Design strategic alliances with new licensors and joining mid-sized plant projects in
collaboration with domestic trading companies and energy companies to
enter the market.
Offshore Facilities
The offshore facilities sector is a core area of the engineering business that
accounts for 30% of the EPC plant business precluding oil exploration and
development. Hyundai Engineering is securing experience and a track record
through strategic alliances with existing players. Moreover, Hyundai Engineering
is fortifying internal capabilities by securing relevant technology and analyzing
related examples.
Geothermal Power
The geothermal power plant project received in Olkaria, Kenya in 2011 has
enabled Hyundai Engineering to secure global competitiveness and unleashed
the business expansion in this sector. The number of projects in the
geothermal power plant sector is on the rise centered on Europe and Africa,
and market volume is also expected to consistently grow as some countries
are planning to build new geothermal power plants.
Solar Power
Demand for solar power will be continuously grow, as it is predicted to
account for around 2,000GW of power generation around the world by
2020. Although Korean companies are latecomers compared to those from
advanced countries, Hyundai Engineering will secure the leading position by
identifying pending technology-related issues and its solutions, and nurturing
engineering experts in the sector.
Innovative Leadership 20 Customer Satisfaction 32 Win-win Partnership 42 Great Work Place 48 Co-prosperity 64 Your Partner, Hyundai Engineering 31
New Transportation
Hyundai Engineering is engaged in futuristic new transportation projects in
line with government-led projects. In particular, advanced countries have
been leading research and development on an eco-friendly surface-type
new transportation system, which is expected to experience gradual market
growth.
Major New Orders in the New Growth Engine Business Sector in 2011
(as of 2011)
Business Division Project Name Date Amount (KRW in billions)
Kandym Fields Gas Processing Plant Project (FEED), Uzbekistan August 2011 252.2
Process Plant CIGS Solar Cell Plant of Hyundai Heavy Industries, Korea April 2011 33.6
(including Industrial Plant)
Photovoltaic Power Plant, Bulgaria November 2011 131.9
Power & Energy Plant Olkaria Units 1 & 4 Geothermal Power Plant, Kenya October 2011 428.8
Water Supply & Sewerage System Project, City Of Anisok, Equatorial Guinea January 2011 57.1
Infrastructure & Water Supply & Sewerage System Project, City Of Evinayong, Equatorial Guinea May 2011 36.9
Environment
Water Supply & Sewerage System Project, Kurdakhani, Absheron Peninsula, Azerbaijan December 2011 14.3
HEC Sustainability Report 2010~2011 32
Customers
Customer
Satisfaction
Customer Management 34
Quality Management 36
New Technologies 38
Special 40
Research & Business Development (R&BD)
Innovative Leadership 20 Customer Satisfaction 32 Win-win Partnership 42 Great Work Place 48 Co-prosperity 64 Your Partner, Hyundai Engineering 33
Management
The activities for customer satisfaction are based on the three pillars of quality management, new technology
Principle
development, and customer relationship management. Hyundai Engineering strives to maximize customer
value by providing world-class quality competitiveness achieved through continuous innovation. Also, new tech-
nology is developed to create new growth engines with high added value, offering services demanded by the
customer in a timely manner. Hyundai Engineering makes efforts to proactively achieve customer satisfaction,
going beyond resolving customer complaints. The internalization of customer satisfaction culture and the estab-
lishment of an integrated customer management system are also being promoted to improve customer value.
Key
Performance Classification Unit 2010 2011
Interview
Hyundai Engineering should maximize the internal synergistic effect by trusting one
another through a high level of ethical management. Companies efforts to voluntarily
comply with ethics are no longer an option, but a must for survival. We hear many
examples where companies with solid business results collapse due to the loss of con-
fidence from the market and society caused by a weak sense of ethics and unethical
actions including book rigging. Hyundai Engineering needs to learn a lesson from such
cases to strengthen the platform for sustainable growth.
In addition, Hyundai Engineering should also base business operations on communi-
cation with and trust from the local community, due to the characteristics of the en-
gineering industry. Therefore, I believe a customer service representative should be
designated for each local project site to develop customer relationship management
programs, building trust with the local residents through volunteering activities that are
globalized and localized at the same time.
Han-bok Ju(Team Manager, Electric and Electronics System Team, Hyundai Corporation)
HEC Sustainability Report 2010~2011 34
Customer Management
1
Customer Satisfaction (in 2011) Awareness (in 2011)
Protection of Customer Information provided through the internal web magazine or in the customer satisfaction survey in 2011,
Hyundai Engineering is committed to preventing intranet. Under the belief that small changes showing an improvement in all processes over
information leakage by strictly protecting make big strides, Hyundai Engineering is 2009. However, the level of satisfaction on
customer and project-related information raising awareness and changing actions sales operations and engineering quality was
through the security process including the related to customer satisfaction. weaker than the overall satisfaction, which was
Digital Rights Management (DRM). Under the in turn, lower than the level of expectation. To
general supervisor for information security, Customer Satisfaction Survey make enhancements, Hyundai Engineering
supervisors for the security of documents, Hyundai Engineering conducts an objective plans to strengthen the engineering quality
facilities, telecommunication, and computer survey on customer satisfaction annually through engineering standardization, increase
system are designated for a systematic through an external survey company. The the number of experts, and reinforce activities
prevention. During 2010 and 2011, there results are used to identify issues that need in sales operation.
has not been a single case of the leakage of improvement and follow up on the findings.
confidential customer or company information. In 2009, the results revealed that not only the
overall satisfaction but also the satisfaction for
Customer Satisfaction Activities each process decreased compared to the
A company-wide campaign focused on previous year. Therefore, a task force team
reforming the awareness on customer dedicated to improving customer satisfaction
satisfaction has been implemented to was established. It carried out activities such as
strengthen the involvement of every employee. inculcating the culture of customer-first in the
Information on various activities aimed organization, analyzing the cause of complaint
at satisfying customers including simple in depth, and developing resolutions.
procedures such as answering phone calls is As a result, Hyundai Engineering scored 73.6
Quality Management
2
Global Quality Management Standard Nuclear Quality
Certification Assurance Certification
Every organization under Hyundai Engineering shall establish a quantifiable quality goal based on the principles and spare no efforts to achieve it. The company
shall provide sufficient support for the accomplishment. Every employee shall understand the principles and carry out their daily tasks following the quality
management system. The principles and the Project Quality Rating System shall be regularly monitored and continuously improved.
President of Hyundai Engineering Kim, Wee-chul
InnovativeLeadership
Innovative Leadership20 20 Customer Satisfaction
Customer Satisfaction 32
32 Win-win
Win-win Partnership
Partnership 42
42 Great
Great Work
Work Place
Place 48
48 Co-prosperity
Co-prosperity 64
64 Your Partner, Hyundai Engineering 37
Customer
Human Internal Customer A company-wide quality management system
Resources Inspection Management
that abides by the requirements of ISO
Resource
Base Structure
Monitoring &
Measurement Data Analysis
Improvement 9001/ KS Q ISO 9001 is implemented within
Procurement
Hyundai Engineering. Also, all areas of the
Inadequate
Working Product
Rectification engineering business including construction
Environment Prevention
Management
sites have acquired and currently maintain ISO
Product 9001 certification.
Realization
Since the obtainment of ISO 9001 certification
Procurement
(when necessary)
Satisfaction
from German TUV in 1994, the quality
Demand
Furthermore, the overall information and for collaborated equipments and material
experience from project implementation is inspection, Hyundai Engineering establishes KEPIC Certification
compiled in the project report, which other quality information database, shares the In 2011, Hyundai Engineering acquired
employees can refer to as know-how. information with relevant teams and enhances QAP-1, a qualification for quality guarantee,
the efficiency in inspection. from KEPIC to secure the stability and reliability
Quality Management in Engineering of power generation facilities. The certification
Project Space, a project collaboration system Quality Management in Construction serves as a foundation for making inroads into
developed internally, helps increase the trans- At the initial stage of preparing a project site, new nuclear power markets where demand
parency of and standardization of engineering an on-site quality management system is has recently been surging.
works. It allows the real-time monitoring established to achieve zero flaws in quality.
of engineering results, raising the efficiency in This system contributes to securing quality
HEC Sustainability Report 2010~2011 38
New Technologies
3
R&D Investments (in 2011) Registration of Intellectual
Property Rights (in 2011)
R&D projects, Hyundai Engineering has been Type Patent Utility Model Program Trade Mark Design Total
leading the development of technologies Application 34 - - - - 34
pivotal for the development of the Korean Registration 106 4 218 2 3 333
engineering industry and promoting Koreas
technological prowess to global customers.
Technology Development in Active
(2010~2011)
2010 2011
* Sales were drawn up by K-IFRS.
Research & Business Development (R&BD)
and a variety of eco-friendly technologies have been developed and applied to MDV3
environmental projects. In the process plant sector, Hyundai Engineering has Backwashing
Pump
developed Gas-To-Liquid (GTL) process which is to manufacture FT synthetic
petroleum out of natural gas. Other examples include Liquefied Natural Gas
(LNG), a process to localize liquefied natural gas plants, and Methanol-To-Olefin Backwashing
Tank
Chemical Pump
(MTO) process that produces light olefin from methanol and DME. Chemical Tank
MDV4
Hyundai Advanced Natural Drinking Water Treatment II (HANTII) Hyundai Sludge Composter (HSC)
HANTII is an advanced sewage and waste treatment technology using HANT HSC is a technology to compost and reduce an amount of sludge. HSC controls
submerged membrane bioreactor. This simple clean water treatment facility the percentage of water content in sludge. This technology also decomposes
controls the filtering function with membranes momentary and average fluctuation halogenated hydrocarbons under aerobic conditions after mixing the sludge
in differential pressure by installing a submerged hollow fiber membrane in the with returned refined products.
membrane filtering vessel. Also, the facility backwashes the pollutants attached Application of HSC makes it possible to bring about effects to suppress
to the membrane during inhalation and filtration into air water, and exchanges expansion of stench and hygienic insects, improve public hygiene and prevent
ion after carrying out pre-chlorine treatment, cohesion and filtration from the secondary pollution. In addition, the technology produces highly applicable
membrane filtering vessel. decomposed manure (compost) which can be used as a fertilizer and cover
HANTII restrains the increase of differential pressure and prolongs the life span of landfills, thereby reducing 80% of treated sewage sludge.
membrane by actively managing the external environmental change (materials
Return Hopper
influential to the differential pressure of membrane). In addition, the air (scrubbing Store the Raw
Material Storage
Hopper Post-Ripening Vessel
air) is used only in the back washing process, which reduces electrical power Dryer Decomposing Vessel Product Packaging
GTL Process
Fischer- LPG
Natural Gas Tropsch Product GTL Naphtha
Natural Gas
Conversion Conversion Upgrading GTL Fuel
Oxgen
(reforming) (FT response) (GTL Synthetic Oil)
LNG Process
MTO
Natural Gas Synthetic Gas (CO/H2) Synthetic Oil (DME) CH3OCH3
(CH2)N
Acid Gas Dehydration & Heavies Liquefaction
Separation (n=2,3)
Removal Mercury Removal Plant
Removal
Vendors
Win-win
Partnership
Co-prosperity with Vendors 44
Special Compliance Program 46
Innovative Leadership 20 Customer Satisfaction 32 Win-win Partnership 42 Great Work Place 48 Co-prosperity 64 Your Partner, Hyundai Engineering 43
Management Hyundai Engineering has set up and conducted a system and regulations in the selection of vendors, which ensures
Principle a relationship of trust from them. Moreover, to select vendors in an impartial manner, registration and procedures
are implemented transparently and the process of an open bid has consistently expanded. On top of that, Hyundai
Engineering operates a low-price deliberation system to prevent excessively low bidding for construction orders.
Through this system, Hyundai Engineering helps vendors deliver better operational performance, enhance
construction quality and keep the scheduled construction period and eventually pursues mutual success.
Hyundai Engineering will continue to nurture and support vendors as well as establish transparent relationships
with them. This effort will help Hyundai Engineering take the lead in fair trade and win-win cooperation with
vendors.
Key
Performance Classification Unit 2010 2011
Interview
Hyundai Engineerings strong effort for mutual success with its vendors is highly
commendable. Vendors will still need tangible support and cooperation from Hyundai
Engineering for their sustainable growth. In particular, they need optimized technologies
for each business sector provided from Hyundai Engineering through partnership and
consulting service.
I truly believe jointly obtaining patents and developing new technologies will greatly
contribute to growth of vendors as well as expansion of Hyundai Engineerings business
in the long term.
Woo-il Choi (CEO of Yuki Corporation)
HEC Sustainability Report 2010~2011 44
1
Number of Vendors (in 2011) Premier Vendors (in 2011)
Participation in environmental plants in turnkey base projects. Evaluation and Monitoring of Vendors
ERP system once every quarter to maintain a president of Hyundai Engineering attends previous three years, thereby maximizing
qualification of a supplier. This evaluation also this meeting in person and listens to voices its ties with the best performers and
puts vendors under obligations to consistently of vendors, thereby forming an enduring encouraging the other vendors to improve
control quality of their products and services, relationship. their competitiveness.
and environmental issues. Vendors can also use Hyundai Engineerings
Vendors in the construction sector are website to raise their complaints, of which Status of Premier Vendors
evaluated by construction site supervisors, helpful and useful opinions related to (Unit: Companies)
administrators, project control manager, procurement are appreciated and applied to Status of Premier Vendors 2009 2010 2011
mechanical managers, construction managers the business. Design 8 9 6
and HSE managers in the following fields:
Construction 2 6 4
resource management, quality control, Fostering and Supporting Vendors
effective communication, construction Vendor Training
site management and safety control. HSE A variety of training and educational opportunities
managers focus on whether preventive is provided to the vendors to enable them to
measures are in place to prevent safety strengthen capability and pursue the best quality.
incidents during their evaluation. They also In addition, the vendors receive training on quality
evaluate compliance with environmental issues on a regular basis to enhance quality of
laws and installation and maintenance of their products. Moreover, Hyundai Engineering
environmental protection facilities for the sake also collaborates with them to develop
of local residents healthy life. technologies in various fields including IT.
Win-win management through educational supports - 3D
CAD Modeler Training Course
Vendors in 2011 Recognition of Premier Vendors
(Unit: Companies) Hyundai Engineering annually evaluates
Classification Number of Vendors vendors and rewards the best performers with
Construction 359 benefits. Such benefits include certifications
Outsourcing and priorities in bidding participation. They
Design 581
also receive a priority in optional contracts. In
Machinery 491
addition, Hyundai Engineering allocates them
Electricity 282
a quota of contracts based on the average
Purchase Instrumentation 314
number of contracts with vendors for the
Plumbing 426
Transportation 15
Total 2,468
voluntary risk management system and increased tangible and intangible President
burdens such as fines, compensations and law suits resulted from violations as
well as loss of corporate image. Moreover, internal and external credibility is one CP Manager
of various stakeholders and customers concerns and minimizing legal penalties
levied by such violations is one of the engineering industrys biggest issues. Head of Finance & Economy Office
Necessity of I will impose restrictions on myself if I violate fair trade laws, thereby increasing
Compliance Program awareness of the laws, being alerted to and preventing recurrence of violation.
I contribute to the joint growth of Hyundai Engineering and vendors and to the
Law-abiding Presentation
creation of forward-looking values for happiness of humanity by strictly com-
Spirit of Clear
Behavior plying with fair trade laws.
Criteria
CP Organization
Hyundai Engineering is implementing a supervisory system to effectively
operate the Compliance Program.
The supervisor is an elected position. He or she is first recommended by the
president and appointed as supervisor by the vote in the Board of Directors.
The supervisor is in charge of operating CP and setting up plans for the
program. Hyundai Engineering also established CP Council under direct
control of the supervisor. The council assists the supervisor to perform his
or her duties. The organization also ensures fair trade laws related to works
of each team, amends internal regulations in accordance with changes of
supervisory regulations and conducts a pre-screening process of daily works.
Innovative Leadership 20 Customer Satisfaction 32 Win-win Partnership 42 Great Work Place 48 Co-prosperity 64 Your Partner, Hyundai Engineering 47
CP Activities Such training focuses on critical information about fair trade-related laws and
Declaration of Voluntary Compliance information that the employees should be aware of to do their jobs. These
To create an environment where all employees follow laws related to fair employees are also trained on major changes to voluntary compliance
trade and proactively engage in CP, Hyundai Engineering declared voluntary regulations and issues resulted from revisions of fair trade-related laws.
compliance under the name of the president in July, 2011. The intention for
voluntary compliance came in the form of a declaration which was distributed Status of Completion of CP Educations
to employees. It was also posted on the homepage for external stakeholders.
Please visit the website (http://www.hec.co.kr/html/company/cp/about_cp01. Number of
asp) for CP declaration. Name of Education Time Participants
Group education - subcontract transaction More than 2 hours 99 employees
Distribution of the CP Handbook systems
Hyundai Engineering published and distributed a handbook that details Online education - fair transaction systems More than 3 hours All employees
guidelines for laws related to fair trade. The handbook was written in light of
organizational and operational features of the company. And all revisions of Restriction on Fair Trade Law Violation and Document Control
related laws and regulations are rapidly included in the handbook. Hyundai Engineering has made it a rule to impose restriction against any
personnel who violate fair trade-related laws while conducting their duties.
Contents of the CP Handbook Penalty against a violator of fair trade laws by a compliance review is
commensurate with level of the violation and is based on personnel policy and
Classification Contents rule of employment.
Understanding the Compliance CP introduction, operation guidelines, There were no alleged fair trade-related violations or wrongdoing between
Program components, etc. 2010 and 2011.
Details of the fair trade system, unfair In addition, important documents concerning voluntary compliance are
Cautions by Each Business transactions with vendors and affiliates, classified and under the CP supervisors control. Such documents include the
matters to be attended for bidding, etc. presidents declaration of voluntary compliance, the appointment and dismissal
Checklist on fair trade laws, checklist on letter of the CP supervisor, the CP handbook and the confirmation letter of
cases related to violations of subcontract handbook distribution.
Checklist
laws, regulations on legal terms by
subcontract laws
Employees
Great
Work Place
Respect for Talents 50
Capability Enhancement 52
Welfare Benefits 54
Health and Safety 58
Labor-Management Communication 61
Special Communication & Collaboration 62
Innovative Leadership 20 Customer Satisfaction 32 Win-win Partnership 42 Great Work Place 48 Co-prosperity 64 Your Partner, Hyundai Engineering 49
Management
Hyundai Engineerings management philosophy gives a priority to growing talents. To that end, a well-organized
Principle
HR system has been built based on H-Type Personnel. Under the banner of respect for the talent, Hyundai
Engineering is striving to create an organizational culture that goes beyond protection of basic rights and im-
proves quality of personnels life. Moreover, with the presence of reasonable HR criteria applied to all personnel,
Hyundai Engineering has evaluated personnels performance transparently, thereby seeking to generate talents.
A reasonable labor-management relationship has been built through the expansion of communication channels,
improvement of working condition and cooperation to resolve difficulties.
Key
Performance Classification Unit 2010 2011
Regular employees 1,585 1,788
persons
Respecting Talents Regular female employees 138 159
Average service years of regular employees years 10.4 8.9
Training hours per employee hours 89 147
Nurturing Talents KRW in
Training expenses per employee 1,268 1,221
thousands
Interview
At Hyundai Engineering, management of talents should come before anything. Com-
munication and mutual understanding should be top priority for us to march with a
sense of unity toward the companys common goals. Moreover, continuous efforts to
expand the mutual understanding are a prerequisite to boost personnels pride and
loyalty to this organization.
I believe effective communication and opportunities for understanding dialogues for
better working relationships within the organization will increase unity, which is in the
best interest of the companys reputation.
Yoon-hwan Kim (General Manager, Process Plant Business Support Team, Process Plant Division)
HEC Sustainability Report 2010~2011 50
1
Number of Board Average Service Years of
Meetings (in 2011) Regular Employees (in 2011)
Generalist
H Global Talent
refinement and desire
Professionalism Pride
Provision of opportunities for overseas service
(Expertise, Specialist) (Pride, Company Loyalty)
InnovativeLeadership
Innovative Leadership20 20 Customer
Customer
Satisfaction
Satisfaction
32 32Win-win
Win-win
Partnership 42 42 Great
Partnership Work
Great WorkPlace
Place48
48 Co-prosperity
Co-prosperity64
64 Your Partner, Hyundai Engineering 51
Capability Enhancement
2
Training Session per Training Expenses per
Employee (in 2011) Employee (in 2011)
Global Self-
Common Knowledge Specialty Job Training
Program Competitiveness improvement
Expansion Program Program
Program Program
Subjects
All
Trainee All Executives and Employees All Employees Subjects of Each Program of Each Seekers / Subjects Seekers
Employees
Program
General
English
On-the-job Training for Construction Engineers
Manager General
Second
Foreign Language
Leadership Pipeline Program
InnoBiz School
Deputy Qualification
Acquisition of Specialty
General IT
Telephone
Legal Educations
Manager
Maintenance of Architecture Qualification
Trainings for Promoted Staff
English
Value Build-up Program
Process Management
Self-
Quality Management
Spanish improvement at
Manager Vietnamese Weekend
Korea Power Learning Institute
HSE
Arabic Foreign
Assistant Languages
1:1 Native
Manager English Lecture Acquisition
of Specialty
HMG Basic TOEIC Qualifications
Staff New
Employee
Orientation
Welfare Benefits
3
Retirement Pension Number of Employees who Returned to
Reserve (in 2011) Work after Maternity Leave (in 2011)
Welfare Benefits for Employees accidents during business trips which are
Rich Life, Stable Life, Dynamic Life not covered by the legally required four major
Considering the characteristics of the social insurance policies.
engineering industry with lots of works done Welfare card system allows employees to
at overseas worksites, Hyundai Engineering enjoy leisure activities, and a variety of welfare
prioritizes the welfare benefits of employees benefit programs including school tuition
and their families. To guarantee a better quality assistance for employees children also help
of life of employees, Hyundai Engineering them lead a rich and varied life.
analyzes employee needs and actively collects Hyundai Engineering set up a physical fitness
their opinions to put various welfare policies center for employees health enhancement
into practice. and rest at its head office building. A cafeteria
For instance, Hyundai Engineering has and a service lounge were also installed to
subscribed to liability insurance to guarantee enhance employees job productivity and
compensation for employees in case of satisfaction.
Locker room
Classification Details
Operation of in-company clubs, biweekly Family Day (on-time leave),
Leisure activities
resort stay support, and payment of summer vacation bonus
Childbirth and maternity protection Maternity leave and supports for day-care expenses (0~16 years old)
Housing and life style Housing loan at low interest rate by raising social welfare funds
Supports for comprehensive medical testing and expenses for
Medical care and health
outpatient and hospital treatment
Supports for children's educational expenses, qualification benefits,
Educations
and tuition fees
Legal welfare benefits Maternity leave
Selective welfare benefits Welfare card, supports for personal pension
Operation of cafeteria and commuting buses, gifts at the foundation
Others
day and traditional holidays
On the homepage Window to Globe in two-week leave and round-trip tickets are
the Intranet, information can be exchanged provided to them after works at construction
between foreigners and Koreans. Other sites for 4 months.
supports include Korean language education Hyundai Engineering encourages all
twice a week and the operation of Korean employees to spend time with their family
Culture Club (KCC) for Korean culture- members by leaving the office on time every
experiencing activities.. second and fourth Wednesdays of the month
designated as Family Day. Likewise, with the
Work & Life Balance system of autonomous attire implemented
Harmony between Work and Life every Wednesday, employees can come to
The company-wide Work & Life Balance work in casual, comfortable clothes.
campaign pursues the unity of employee value In addition, Hyundai Engineering offers
and company value through harmonizing work programs wherein employees can participate
and life. together with their families such as vacation
Hyundai Engineering has various leave camp for employees children to help them
systems including commemorative holidays spend quality time with their families. Through
and leave based on the number of years of the Hyundai Motor Groups reservation
service so that employees and their families website for various performances dubbed Clip
can spend time together. Hyundai Engineering Service, Hyundai Engineering offers various
also takes into account employees who types of musicals, concerts, and exhibits at
are newly assigned, return or transfer to at low prices so that employees can go to those
construction sites so that they can spend events with their families.
more time with their families. For instance,
InnovativeLeadership
Innovative Leadership20 20 Customer
Customer
Satisfaction
Satisfaction
32 32Win-win
Win-win
Partnership 42 42 Great
Partnership Work
Great WorkPlace
Place48
48 Co-prosperity
Co-prosperity64
64 Your Partner, Hyundai Engineering 57
Idea Contest for Work & Life Balance improvement. Hyundai Engineering endeavors
Hyundai Engineering searches for realistic to improve female employees working
ideas for its employees work and life balance environment through the adoption of the
and reflects them on corporate management. spouses child birth leave system (paid two
The Junior Committee publicly invites novel days leave), etc. There are no disadvantages
ideas from employees themselves through the to employment, pay, and career path due to
W&LB Idea Contest. the use of leave of absence for child rearing
In the 2010 W&LB Idea Contest in particular, and maternity leave.
76 different ideas were generated including Among employees who applied for leave due
3 Section Expert & Total intensive consulting to child birth, 49 were male and 6 were female,
program for quality of life improvement, for a total of 55 in 2010. Among employees
together with the establishment of an expert returning to work and working for one year or
advisor system. more following maternity leave, 49 were male
Hyundai Engineering selected 7 excellent and 4 were female, for a total of 53.
ideas and awarded their proponents by In 2011, a total of 74 employees applied for
offering gift certificates. As for executing maternity leave, of which 67 were male and 7
excellent ideas, they are put into practice were female. Among them, 67 male employees
following sufficient review by the relevant team and 6 female employees returned to workplace
and management. after the leave and are currently working.
The ratio of returning to work after the use of
Maternity Protection Activities maternity leave is steadily rising. In the female
Hyundai Engineering carries out diverse employees lounge, Hyundai Engineering
maternity protection activities to implement have improved female employees welfare by
government policies on the low birth issue installing facilities for breastfeeding.
and for female employees working condition
4
LTIR (in 2011) HECs Domestic Conversion
Accident Rate (in 2011)
0.03 %
* LTIR(Lost Time Injury Rate)
0.05 %
HECs Health and Safety Consolidation offers data required for bid documents among
Hyundai Engineering established a policy the data at portal sites for easy reference as
for health and safety at the global level after well as monthly onsite reports of overseas EP/
declaring year 2012 as the first year for EPC sites. In addition, Hyundai Engineering
achieving zero accidents, specifying matters systematically manages health and safety
to be put into practice. and training-related statistics and activities
Under the management policy of Health, contents to draw up Pre-Qualification (PQ) bid
Safety, and Environment (HSE), the HSE documents so that Hyundai Engineering can
Innovation Team of the General Administration effectively assist in health and safety activity-
& Management Office establishes plans on related work. Likewise, Hyundai Engineering
health and safety and systematically reinforces has secured the required matters in drawing
inspection and preventive activities. up PQ bid data including English system
Efforts for HSE include the enhancement of document establishment and English teaching
health and safety competencies, onsite health plan production of HSE.
and safety activities, and company-wide health
and safety campaigns and training. To support Pursuit of Accident-Free Worksites
HSE Management Goals in 2011 major sites, Hyundai Engineering strategically Hyundai Engineering pursues accident-free
reinforces head office personnel. HSE system workplaces including the head office by instilling
at overseas sites is being managed to meet safety awareness among employees.
Zero Fatal
local needs. Risk evaluation data are collected through
Accidents the HSE Innovation Team regularly in relation
Safety Management Policy to activities that can lead to onsite accidents.
To e x p a n d o r g a n i z a t i o n a l r o l e a n d Hyundai Engineering actually takes actions to
Accident Rate HSE
Domestic: 0.20% accountability with regard to HSE system, prevent accident-causing factors in advance so
Management
Overseas: 0.04% Goals in 2011 Hyundai Engineering has developed guidelines that accidents do not occur. Hyundai Engineering
including HSE assessment tool at domestic has established the response flow to cope with
and overseas sites and instructions on reward an emergency by situation and has defined the
PQ Point
+2 points and punishment regarding safety. appropriate action guide and reporting system on
On the company intranet, Hyundai Engineering various potential accident risks including political
InnovativeLeadership
Innovative Leadership20 20 Customer
Customer
Satisfaction
Satisfaction
32 32Win-win
Win-win
Partnership 42 42 Great
Partnership Work
Great WorkPlace
Place48
48 Co-prosperity
Co-prosperity64
64 Your Partner, Hyundai Engineering 59
upheaval, terrorism, fire, high-pressure gas, Multi-Safety Inspection New employees learn about basic health and
environmental pollution, damage from storm & Hyundai Engineering is committed to creating safety laws and regulations and wearing of
flood, etc. safe work environments for employees safety gears at construction sites. For site
and vendors through conducting strict in- managers and supervisors, leadership and
Compliance with International Standards company safety inspection and independent management related training programs are
The HSE Innovation Team checks the third-party assurance providers safety offered to encourage employees to comply
conformance and efficient implementation inspections. The safety inspection is being with safety regulations.
of the HSE management system. Based on regularly carried out every week and every In addition, Hyundai Engineering posts safety
OHSAS18001 certification on international month. In particular, the monthly safety environmental cases on the intranet to instill
health, safety, and management system, inspection is implemented jointly by labor and safety awareness among all employees.
Hyundai Engineering pursues not only management. During periods such as long
enhancing employee safety but also reflecting weekend due to holidays, or in case of weak
environmental, labor, and health & safety natural environment, Hyundai Engineering
standards as special contract clauses in an conducts special safety inspection and
agreement upon the selection of vendors. drastically prevents accidents that may occur
Hyundai Engineering is improving the internal through negligence. In addition, Hyundai
HSE system aimed at acquiring KOSHA18001 Engineering builds trust on onsite safety with
certification in 2013 and is currently building a the clients and the local residents through
computerized system including risk evaluation safety inspections by the Ministry of Labor, Onsite safety training
Labor-Management
Communication
5
Number of Labor-Management Employee Satisfaction Level
Council Members (in 2011)
for the improvement of working conditions and in-company labor welfare fund, installation of
grievance handling. These processes contributed physical fitness center and introduction of new
to establishing a reasonable labor-management systems to support employees leisure and
relationship at Hyundai Engineering. cultural activities such as welfare card and in-
company club memberships.
Key Win-win Growth Activities of Concerning employees grievances,
the Labor-Management Council Hyundai Engineering handles them through
The main duties of labor-management council negotiations and consultations. As for major
encompasses many matters and issues issues that may affect the company and
ranging from productivity improvement, employees, Hyundai Engineering handles
performance results distribution, and them by collecting employees opinions or
employee grievance handling to various requirements in advance and proposing
systems improvement related to HR, labor them during the preliminary or regular
and health & safety, and working conditions meeting. In addition, Hyundai Engineering has
Win-win Growth between Labor and such as wage and safety instructions. promoted a variety of events to strengthen
Management In particular, the labor-management council the unity among employees and business
Expansion of Labor-Management is focusing on improving employees quality teams and their loyalty to the company. The
Communication of life by cooperating with the management events included team-based rallies, sharing
The labor-management council was established in for pay negotiation, performance distribution, and communication campaign and social
2001 for the protection of interests of employees, system improvement consultation of HR/ contribution activities.
handling of their grievances and enhancement labor management, welfare enhancement
of their welfare. The council elected 5 members and grievance handling. Pay negotiation and
from 3 business divisions and 1 support office, performance distribution are decided at the
with one chairperson internally and externally regular meeting attended by the same number
representing all employees elected. Therefore, of members from labor and management
total 6 members make up the labor-management after analyzing operating performances and
council. collecting employees opinions.
Hyundai Engineering has been expanding the HR/Labor management is discussed to
labor-management communication channels improve major issues by organically combining
to instill awareness of companionship and the institutional and personal systems for
enhance mutual understanding. At the same common goal achievement between labor and
time, they have cooperated with each other management. Major issues included raising Presentation meeting for the introduction of annual wage system
Communication & Collaboration
Hyundai Engineering makes immense efforts to create good ideas and foster a dynamic communication culture within the company by
62
Junior Committee
The Junior Committee was founded to collect creative ideas of junior managers and plain employees and reflect them on business
management as well as foster vertical and horizontal communication between management and employees. The Junior Committee
carries out various activities including campaigns and seminars to identify and share ideas for company development for a term of two
years.
Communication Channel
Hyundai Engineering shares its vision, mission and strategies through various communication channels including webzine, company
newsletter, Message from the President and regular morning meeting. The communication channels contribute to smoothly connecting
the management and employees.
The president Wee-chul Kim, who has been stressing communication between seniors and subordinates within the organization,
emphasizes that free and active communication is the base for making Great Work Place (GWP). As such, Hyundai Engineering strives to
establish a dynamic communication culture in various aspects.
Moreover, Hyundai Engineering has held a monthly event sponsored by the president since last July, which contributes to stirring up
the morale of employees. Other events including Throwing a Red Bean Sherbet Party, Presenting Books to Bookworm Employees, and
Having Lunch with Married Female Employees just before the traditional holidays have been held.
Hyun-En Club
Hyundai Engineering regards retired employees as its family members. By organizing an OB meeting of Hyundai Engineering, dubbed
Hyun-En Club, Hyundai Engineering provides a venue where seniors and juniors can share friendship and cooperate with one another
by keeping the retirees up to date with recent corporate news and trends. By inviting Hyun-En Club members to various cultural activities
and events, members get to strengthen their commitment to Hyundai Engineering by mingling and getting to know past and current
employees.
HEC Sustainability Report 2010~2011 64
Local Communities
Co-
prosperity
Introduction to Hyundai Engineerings Social 66
Contribution
Social Contribution Activities 67
Green Growth & Eco-friendly Engineering 72
Eco-friendly Technology 76
Green Office 78
Green Management Performances 79
Special 82
Performances in Social Responsibility Activities
Innovative Leadership 20 Customer Satisfaction 32 Win-win Partnership 42 Great Work Place 48 Co-prosperity 64 Your Partner, Hyundai Engineering 65
Management
Hyundai Engineering is committed to fulfilling its obligations and responsibilities as a corporate citizen to build
Principle
a bigger future together with local communities neighboring business sites. To this end, Hyundai Engineering
endeavors to share the vision and corporate value with local communities and promotes eco-friendly management
to minimize environmental impacts with the awareness of corporate role for green growth. Hyundai Engineering
will continue to search for social contribution areas reflecting the industrys features and linking them with its
growth strategies. Hyundai Engineering will do utmost efforts to grow into a green company through eco-friendly
engineering performance and green technology development for the materialization of a low carbon society.
Key
Performance Classification Unit 2010 2011
Interview
Hyundai Engineering carries out a variety of activities across the local welfare and culture
& arts sectors. I admire the consolidation of Hyundai Engineerings competencies through
continual social contribution activities for various underprivileged people beyond tentative
year-end sharing events or typical social contribution. I wish Hyundai Engineering will
engage in more professional, systematic social contribution activities by deducing
the growth results and performing evaluation in line with continual assistance. At the
same time, I expect your social contribution activities to be objectively evaluated by
thoroughly reviewing the practices and results.
Ji-young Kim (Director of Global Vision)
HEC Sustainability Report 2010~2011 66
1
Social Contribution System
Hyundai Engineerings Social Contribution System
Guided by its social responsibility mission of We grow together with our customers, employees, and vendors and strive
to enhance mankinds happiness and fulfill our social responsibilities by practicing management activities for transparency,
ethics, environment, co-prosperity and sharing., Hyundai Engineering stresses its role in mankinds happiness
enhancement and social responsibility.
With Happy Energy Contributor as the social contribution vision, Hyundai Engineering makes a comfortable environment
with technology and a happy world with sharing and contribution. All members of Hyundai Engineering fulfill its social
responsibility based on three action principles: Sustainable Sharing, Happy Mutual Cooperation, and Practical
Participation.
Practical Participation
All of our employees Happy Energy
will participate and Contributor
sweat along with our Making a comfortable world with
neighbors. technology and a happy world with
sharing and contribution
2
Job Creation for the Joint Establishment of
Disabled through Workplace a Childrens Center in Cambodia
of Hope (in 2011)
24 persons
New Hope School
Book Donation
Hyundai Engineering donates books taken from executives and employees
to Seongbuk Welfare Center for the Blind, Mokdong Welfare Centers Book
Caf and Beautiful Store, which is Koreas philanthropic institution, with
the purpose of donating revenues and contributions earned by reuse and
recycling of products to underprivileged people. Importantly, books donated
to Seongbuk Welfare Center are converted by volunteers to braille books,
recording tapes and Digital Accessible Information System(DAISY) books
before being available to such readers.
Status of
Social Contribution Activities
Social Contribution Programs (units) Participants in Social Contribution
Activities (persons)
35 2,164
25
Senior Citizen Center Environment Improvement Activities 10
583
Hyundai Engineering provides pleasant resting spaces to the elderly 255
who may be alienated from society through the remodeling of 7 old
2009 2010 2011 2009 2010 2011
and worn-out senior citizen centers in Yangcheon-gu particularly
* Individual activities were counted as one unit, and the number of duplicated participants
wallpapering and laying of linoleum on the floor. was excluded.
Investments in Social
Donation Activities
Contribution Activities
Hyundai Engineering is fostering a dynamic voluntary donation culture
Total investments (KRW in millions) Investments by Sector (2010-2011)
by donating items such as old clothes, luncheon boxes, and books and
delivering warm heart and love to the underprivileged. 667
475
Main Donation Activities
Old clothes donated by employees are delivered to facilities for people 223
In addition to monetary donation, Hyundai Engineering participates Others (Blood Donation, Pledge of
Organ Donation, etc.) (13.9%)
in the Dining Table of Love, a meal distribution volunteer service for
Global Society (10.3%)
patients from 9:00 to 14:00. The volunteer service has been provided
Local Community (6.6%)
by some 10 employee volunteers every third Saturday of the month
Culture & Art (2.6%)
since November 2011.
Education (2.6%)
Book Donation (0.4%)
Environment (0.2%)
HEC Sustainability Report 2010~2011 72
Continuous Improvement
Environmental technology development document management
Organization, responsibility, authorization Policy, process, operation by plans
Selection of Alternatives and Evaluation
Training, awareness on environmental Preparation for and response to
management emergency
5. Inspection
Water and Sewerage Facilities and Park to its outstanding technological prowess. The continually makes all-out efforts to minimize civil
Construction Projects in Equatorial Guinea construction of Daesan Plant of Hyundai Oilbank petitions through the installation of appropriate
There has been an urgent need for clean had been conducted by Hyundai Engineering in preventive facilities, low-noise equipment, and
drinking water in Equatorial Guinea, as 2005. construction methods.
most people in that country suffered from
disadvantage in water quality and thousands of Winning Facilities Installation Projects for Environmental Monitoring for the Vietnam
people once had died of waterborne diseases. Domestic Marine Wind Power and Sewer Hai Phong PVTEX Site
Hyundai Engineering entered that country to Sludge Recycling System The PVTEX site located in Hai Phong,
supply them clean drinking water and create Marine wind power EPC business is expected Vietnam uses lots of emulsion in view of the
new business opportunities. to be vitalized in the future. Hyundai Engineering plants features. Concerning all processes of
Hyundai Engineering won the water and laid the foundation for this business by winning discharging wastewater at the site, wastewater
sewerage connecting pipes installation project the marine wind power authorization and is collected into a wastewater treatment plant
including a sewerage project in Mongomo in permission and basic design project in the through underground facilities. Pollution arising
2008. Hyundai Engineering is expanding the eastern part of Jeju Island. Hyundai Engineering from pollutants discharge is prevented through
business areas to Anisok, Evinayong, and also won a facilities installation project for the water treatment system of the plant within
Ebibeyin, etc. At the end of 2011, Hyundai recycling sewer sludge in Pohang City, thanks to the industrial complex after primary treatment.
Engineering won the park construction order the excellent sewer sludge utilization technology. During the project period, Hyundai Engineering
based on EPC turnkey project mode in performed onsite measurement of water
Mikomesseng, and is now implementing the Management of Environmental Impacts quality, air quality, and noise/vibration level three
construction of floor fountain, picnic garden, at the Sites times. As a result of environmental monitoring,
futsal area and playground on an approximately Hyundai Engineering carefully identifies the legal satisfactory results were obtained within
12,800 square meters site to enhance the local standards and strictly complies with them, such standard value levels in all measurement items;
residents health and welfare. as operation of scattering dust control facilities therefore minimizing the negative impacts on the
and observance of noise level in everyday life, environment.
Polluted Soil and Underground Water when carrying out construction in response to
Purification Project for Hyundai OilBanks the Environmental Act consolidation and to deal Yeosu P2 Project Site Water Pollution
Daesan Plant in advance with the increase in environmental Prevention
Hyundai Engineering took its first step into the civil petitions. In addition to the legal standards, Yeosu P2 Project site of Hyundai Engineering
soil purification EPC field by winning the soil Hyundai Engineering identifies the local has been discharging water with lowered pH
pollution and underground water purification residents demands by holding meetings with level since the installation of devices to control
project ordered by Hyundai Oilbank, due largely them before commencing construction and the water pH level.
Eco-friendly Technology
4
Generation of Electricity by Reduction of Dust Scattering by
Using Waste Heat Green Pavement System Technology
for Eco-Friendly Track
HRSG 10
more than %
L-II Combined Cycle Power Plant with HRSG in Jebel Ali, UAE
InnovativeLeadership
Innovative Leadership20 20 Customer
Customer
Satisfaction
Satisfaction
32 32Win-win
Win-win
Partnership
Partnership
42 42 Great
Great
Work
Work
Place 48 48 Co-prosperity
Place Co-prosperity6464 Your Partner, Hyundai Engineering 77
Acquisition of Green Technology Certification Green Pavement System 2010 to activate private sector investment and develop green technology. Firms
Technology for Eco-Friendly Track acquiring green technology certification receive benefits such as preferential
Hyundai Engineering acquired green technology certification for its pavement treatment in government goods procurement qualification screening, additional
system technology for eco-friendly track at the end of 2011. points in bids, prepayment increase, preferential screening of patent application,
The technology involves installing green space in the central part of the and preferential handling in terms of participation in national R&D projects.
track with which the wheels on both sides of the bimodal tram do not come As a kind of new transport system, the bimodal tram system consists of green
into contact. The technology is a cutting-edge eco-friendly technology with pavement track, bimodal tram car, operation & management system, and stations.
outstanding environmental improvement effect including more than 5% reduction Hyundai Engineering currently has 7 related intellectual property rights in Korea
of temperature and more than 10% of scattering dust reduction compared to and abroad.
the existing asphalt pavement. The green technology certification verifies that the
government officially acknowledges the technology that minimizes greenhouse
gas emission and pollutants discharge. The certification has been introduced in
HEC Sustainability Report 2010~2011 78
Green Office
5
Carbon Reduction Campaign of Recycling of IT Devices (in 2011)
Hyundai Engineering
Green HEC is a new motto selected by the Year Donation Recycling Total
21st-term JC to lead the initiative in reducing 2009 100 200 300
carbon emissions in everyday life by saving 2010 - 200 200
energy and efficiently using it as members of a 2011 - 280 280
company that puts green energy into practice.
In 2011, the 21st JC started the Green HEC
Activity Details
Free and simple business dress code in summer season for energy saving
CoolBiz
More relax and casual business dress code without tie and suit jacket
Video Video conference with overseas business sites
Conference Active communication and reduction of GHG emissions caused by business trips
Commuter Operation of commuter buses
Bus Operation Provision of convenience to employees and decrease of vehicle use
InnovativeLeadership
Innovative Leadership20 20 Customer
Customer
Satisfaction
Satisfaction
32 32Win-win
Win-win
Partnership
Partnership
42 42 Great
Great
Work
Work
Place 48 48 Co-prosperity
Place Co-prosperity6464 Your Partner, Hyundai Engineering 79
Green Management
Performances
6
Direct GHG Emissions at Sites (in 2011) Number of Environmental Law Violations at
Home and Abroad (in 2011)
Nox is discharged in the test & commissioning Transport of Products and Raw Materials Environmental Investment Expenses
process. At Hyundai Engineering, there was no Environmental investment expenses include
discharge of harmful materials that seriously environmental management costs for
Waste Discharge affect the environment in relation to the waste processing and cleaning as well as
Hyundai Engineering strives to control waste transport of manpower and raw materials. corrective expense and penalties according to
volume by establishing a waste recycling Furthermore, there was no civil petition on environmental pollutants and harmful materials
policy overseas as well according to the waste noise related to transport during the reporting discharge or leak. Concerning the projects
processing policy implemented in Korea. period. Meanwhile, there were 18 cases of implemented by Hyundai Engineering, there
During the sustainability report period, the transport accidents during the reporting period are neither overseas leaks pursuant to the
wastes defined in I, II, III, and VIII of the Annex at the process plant division. To prevent such Basel Convention nor violation of domestic
to the Basel Convention were not generated; accident from recurring, Hyundai Engineering and international laws and regulations.
neither was there significant hazardous is focusing on further enhancing HSE Therefore, the environmental investment
materials discharge. management. expenses were entirely used for environmental
management.
Environmental Data
Transportation Status of Process Plant Division Environmental Investments at Sites in 2011
In 2011, overall resources consumption,
(KRW in billions)
waste discharge and GHG emissions sharply
increased compared to the previous year Classification 2009 2010 2011 Environmental
Site
Investments
mainly due to the expansion of project volume. Total 28,347Ton 97,112Ton 129,763Ton
transportation /131 cases /526 cases /156 cases Power &
TEPS, Thailand 1.99
Energy Plant
Accidents in
- 3 cases 15 cases
transportation PVTEX, Vietnam 0.09
UONE, UAE 0.19
Awards from Seoul City in October 2011. All executives and employees of member of the UN Global Compact (UNGC), an international agreement body,
Hyundai Engineering have been committed to conducting social contribution in June 2011.
activities such as delivery of goods and donations to the disabled and low- UNGC is an international agreement made by former UN Secretary-General Kofi
income families and afterschool classes for underprivileged children and Annan to support corporate social responsibility and promote the fulfillment of
adolescents. Their sincere efforts and activities were highly recognized by Seoul such responsibility. UNGC consists of 10 principles in 4 sectors: human rights,
City, which resulted in receiving the best volunteer service prize. labor, environment, and anti-corruption.
This award has been given by Seoul City and Hankook Ilbo since 1989 to model Hyundai Engineering strives to comply with UNGC throughout management
citizens and organizations who have voluntarily contributed to the development activities and reports the status of compliance with the 10 top principles
of local society. Seoul City selected the prize winners through strict screening by through the sustainability report. The company has secured public confidence
the Voluntary Service Deliberation Committee targeting citizens and organizations for sustainability management activities internally and externally through
recommended by autonomous counties since July. Hyundai Engineering was membership to UNGC. Hyundai Engineering will do its best to establish the
recommended both by the Shinmok General Welfare Center and Yangcheon systematic foundation of CSR activities.
General Welfare Center for Disabled People.
UNGCs 10 Principles
Contained in the Performance Casebook of Awarded Employees of Merit for the Four-River
Millennium Development Goals (MDGs) Restoration Project
UNGC Korea Network has published the casebook containing each companys With regard to government-led Four-River Restoration Project, employees of
performances of MDGs since 2011. MDGs are goals that all mankind have hyundai Engineering were awarded a prize by the Busan Regional Construction
agreed to achieve by the year 2012 in order to eradicate extreme poverty and Management Administration in November 2011.
hunger and secure sustainable development in the international community. Employees of the Infrastructure & Environmental Division actively participated in
The casebook contains global social contribution activities of 22 Korean com- the Nakdong River Restoration Project (Zones 21 and 26) and newly devised
panies including hyundai Motor Company and it was promoted at Rio +20 UN the Riverbed Cleaning Work (Dredging Work) design book. Their efforts and
Conference on Sustainable Development and Corporate Sustainability Forum. It performances laid the foundation for working designs of the Four-River Restora-
also contains hyundai Engineerings voluntary supports for the improvement of tion Project, and they were recognized for the contribution to the restoration of
living environment and education services at its overseas business sites. Nakdong River.
hyundai Engineering is striving to preserve the beautiful national territory by ac-
tively engaging in making ecological rivers through the design and environmental
impact evaluation of the Four-River Restoration Project.
Appendix
Nothing is more important than a passion to make the future dream into a reality.
With great passion for the future, Hyundai Engineering will continue to advance
toward the world and stand tall.
Summarized
Awards and Economic
Memberships Performances
in Associations 86p
87p
Readers
Opinion
Third-party 95p
Assurance
Statement
88p
Awards
(2010~2011)
1 Grand Prize at 2011 Seoul Volunteer Service Award (Group Sector) 2011.10.28 Government
Association Membership
Korea Atomic Industrial Forum Korea Project Management Association Korea River Association
Environmental Affairs Evaluation Conference Korea Water & Wastewater Association The Korea Railway Association
Korea Disaster Prevention Association Korea Desalination Association Korea International Trade Association
Korea Association of Surveying & Mapping Korea Facilities Maintenance Association Korea Fire Safety Association
International Construction Association of Korea Korea Radioactive Waste Society Korea Wind Energy Industry Conference
Korea Industrial Technology Association Korean Foundation for Quality Seoul Chamber of Commerce & Industry
Korea Association of Traffic Impact Assessment Korea Gas Union The Federation of Korean Industries
INTRODUCTION
Det Norske Veritas Certification Ltd. (hereinafter referred to as DNV) has been commissioned to carry out assurance engagement on Hyundai Engineering Co., Ltd.
(hereinafter referred to as Hyundai Engineering) 2010, 2011 Sustainability Report (hereinafter referred to as the Report). This engagement focused on the information
provided in the Report and the underlying management and reporting processes.
This Assurance Statement is intended for the readers of the Hyundai Engineerings Sustainability Report. Hyundai Engineering is responsible for the collection, analysis,
aggregation and presentation of all information within the Report. DNVs responsibility regarding this Assurance engagement is to the management of Hyundai Engineering
only, in accordance with terms of reference and scope of work agreed. DNV disclaims any liability or responsibility to a third-party for any decisions, whether investment or
otherwise, based upon this Assurance Statement.
SCOPE OF ASSURANCE
This Assurance Engagement covered data from calendar year 2010~2011. The scope of DNVs Assurance Engagement, as agreed with Hyundai Engineering
included the verification of:
Sustainability policy, goals, initiatives, practices and performance for calendar year 2010~2011, as described in the Report. These were verified at company level.
Health & Safety, Social and Environmental data management systems, and associated processes and tools for collecting, analysing, aggregating and reporting
quantitative and qualitative information provided in the Report.
Processes for defining the boundaries, focus and content of the Report. (Limited to Head office and project sites)
Review of the extent to which the principles and requirements of the Global Reporting Initiative (GRI) Guidelines for Sustainability Reporting (GRI G3.1) and
Construction and Real Estate Sector Supplement are reflected in the Report.
The extent to which the principles of Materiality, Inclusivity and Responsiveness are adopted, and the reliability of the information within the Report for calendar year
2010~2011 was verified to a moderate level assurance.
Hyundai Engineerings reporting boundaries include all operations over which HYUNDAI ENGINEERINGs management exercises significant control.
LIMITATIONS
The engagement excluded the sustainability management, performance and reporting practices of HYUNDAI ENGINEERING suppliers, contractors and any third-
parties mentioned in the Report. DNV did not interview external stakeholders as part of this Assurance Engagement. Economic performances including financial data
were cross-checked at head-office with internal documents and the financial statements audited by another 3rd party. The assurance statement on the financial
statements issued by another 3rd Party is also provided in the Report.
VERIFICATION METHODOLOGY
This Assurance Engagement was carried out from June 2012, and in accordance with the DNV Protocol for Verification of Sustainability Reporting.
In reaching our conclusion, we have undertaken the following work;
Visited Hyundai Engineerings Head office in Seoul of Korea;
Examined relevant documents, data and other information requested by DNV and made available by Hyundai Engineering
Reviewed the mechanisms implemented by Hyundai Engineering to promote and oversee its sustainability-related policies as described in the Report;
Reviewed a selection of internal communication and external media reports relating to Hyundai Engineerings sustainability management approach, performance
and adherence to its policies;
Analysed sustainability data management systems, assessing specific data and information reported: The assessment of reliability of data and information was
Your Partner, Hyundai Engineering 89
based on explicit assertions regarding sustainability performance on material issues and included a review of their completeness and accuracy. It included a
review of the methods, practices and tools used in the collection, aggregation, analysis, internal quality control and reporting of the data and information. DNVs
assessment also included; high-level trend analysis; the identification and significant changes in performance from the previous reporting; a review of data
traceability; and record checks at different stages in the data flows.
CONCLUSIONS
In DNVs opinion, and based on the scope of this Assurance Engagement, the Report provides a reliable and fair representation of Hyundai Engineering s sustainability
strategy, policy, practices and performance in 2010, 2011.
Inclusivity and Responsiveness: HYUNDAI ENGINEERING has engaged with a wide range of stakeholders regarding sustainability issues via survey. 6 main
stakeholder groups (employees, customers, partners, community, shareholders/investors, government/media/association) are identified with the reason of being
selected and the communication processes for respective groups in the Report. Stakeholders views, interests and expectations sought from the survey are
considered in the preparation of the Report and in the formulation of HYUNDAI ENGINEERING sustainability management approach. The Report provides insight into
the organizations relationships with its key stakeholders and how and to what extent the organization understands, takes into account and responds to their needs.
Materiality: The Report generally provides an account of performance on the issues that are most significant to HYUNDAI ENGINEERINGs activities and which are most
relevant to its stakeholders. The material issues were identified and prioritised based upon the stakeholders opinion sought by survey. However HYUNDAI ENGINEERING
needs to make full use of identified engagement measures with the stakeholders in order to reflect their concerns and expectations into the sustainable management.
Reliability: No material errors have been detected for data and information verified. Information in the Report is presented so as to allow comparison of year-on-year
performance.
Completeness: Within the reporting boundary and scope defined by HYUNDAI ENGINEERING, we conclude that the Report does not omit information that would
significantly influence stakeholders decisions. More efforts to improve reporting on the performance from overseas project need to be made.
Neutrality: In general the Report provides a fair and balanced representation of HYUNDAI ENGINEERINGs approach and performance in 2010~2011.
LA2 Total number and rate of employee turnover by age group, gender, and region 51
Benefits provided to full-time employees that are not provided to temporary or part-
LA3 time employees
6.4, 6.4.3, 6.4.4 52-61
Composition of governance bodies and breakdown of employees per category by 6.3.7, 6.3.10, 6.4,
LA13 indicators of diversity
22-23
6.4.3
6.3.7, 6.3.10, 6.4,
LA14 Ratio of basic salary of men to women by employee category 51
6.4.3, 6.4.4
LA15 Return to work and retention rates after parental leave 57
Percentage of significant suppliers and contractors that have undergone screening on 6.3, 6.3.3, 6.3.5,
HR2 human rights
44-47
6.4.3, 6.6.6
Total hours of employee training on policies and procedures concerning aspects
HR3 of human rights that are relevant to operations, including percentage of employees 6.3, 6.3.5 27
trained
6.3, 6.3.6, 6.3.7,
HR4 Total number of incidents of discrimination, and actions taken 51
6.3.10, 6.4.3
6.3, 6.3.3, 6.3.4,
Operations identified in which the right to exercise freedom of association and
HR5 collective bargaining may be at significant risk
6.3.5, 6.3.8, 6.3.10, 61
6.4.3, 6.4.5
Operations identified as having significant risk for incidents of child labor, and 6.3, 6.3.3, 6.3.4,
HR6 measures taken
51
6.3.5, 6.3.7, 6.3.10
Operations identified as having significant risk for incidents of forced labor, and 6.3, 6.3.3, 6.3.4,
HR7 measures taken
51
6.3.5, 6.3.7, 6.3.10
Percentage of security personnel trained in the organizations policies or procedures
HR8 concerning human rights relevant to operations
6.3, 6.3.5, 6.4.3, 6.6.6 - N/A
Total number of incidents of violations involving rights of indigenous peoples, and 6.3, 6.3.6, 6.3.7,
HR9 actions taken
-
6.3.8, 6.6.7
Percentage and total number of operations that have been subject to human rights
HR10 reviews and/or impact assessments
-
Number of complaints related human rights that are filed, dealt with, and resolved
HR11 through the official complaint registration channel
26-27, 44-47
Your Partner, Hyundai Engineering 93
Practices related to customer satisfaction, including results of surveys measuring 6.7, 6.7.4, 6.7.5, 6.7.6,
PR5 customer satisfaction
34-39
6.7.8, 6.7.9
Programs for adherence to laws, standards, and voluntary codes related to marketing
PR6 communications
6.7, 6.7.3, 6.7.6, 6.7.9 34-39
Total number of incidents of non-compliance with regulations and voluntary codes
PR7 concerning marketing communications
34-39
Total number of substantiated complaints regarding breaches of customer privacy
PR8 and losses of customer data
6.7, 6.7.7 34-39
Monetary value of significant fines for noncompliance with laws and regulations 28-29, 34-39,
PR9 concerning provision of products and services
6.7, 6.7.6
46-47
Construction and Real Estate Sector Supplement (CRESS)
CRE1 Building energy intensity 28, 51, 80-81
Land and other assets remediated and in need of remediation for the existing or
CRE5 intended land use according to applicable legal designations
-
*H
yundai Engineerings sustainability report meets all requirements of Level A+ at the level of reporting indicators in the GRI G3.1 guidelines.
Also, a third-party verifier and the application level checking of GRI have confirmed that this report is appropriate for A+ in the application levels of the G3.1 guidelines.
HEC Sustainability Report 2010~2011 94
Glossary
Sustainability Management
SOx : Sulphur Oxides Sulfur or the sulfuric compounds emitted into the air produced in the process of combustion,
production and treatment
NOx : Nitrogen Oxides Nitrogen Oxides emitted into the air during combustion, production and treatment processes
A type of gas causing greenhouse effect. The 6 greenhouse gases assigned by the WRI/WBCSD
GHG (Greenhouse Gases) are carbon dioxide (CO2), Methane (CH4), Nitrous Oxide (N2O), Perfluorocarbons (PFCs),
Hydrofluorocarbon (HFCs), Sulfur hexa-fluoride(SF6)
A concept including new energy sources like hydrogen, fuel cells, coal liquefaction gas, solar heat,
New renewable Energy
sunlight, bio-energy, wind power, hydropower, geothermy and bio gas
Engineering Business
EPC (Engineering, Procurement & Construction) Turnkey base project encompassing all processes including design, purchase and construction
A byproduct produced in the refining process to treat impurities in metals of minerals, or other metal
working and burning process. Prevents oxidation of the metal surface by floating up to the surface of
Slag
molten metal. The produced slag is divided as blast furnace slag and steel slag. It is used as cement
raw materials, concrete, pavement materials, sources of phosphate fertilizer
An Abbreviation of Asphalt Concrete, a mixture of asphalt and aggregates (sand and pebbles) or
Ascon
pavement filler (mineral filler) heated or mixed at room temperature
HSE An abbreviation of Environment, Safety and Environment
Refers to Environmental Management System, requirements for consistent environmental
ISO 14001
improvements set by International Organization of Standardization(ISO)
A minimum requirement standard to liberally prevent industrial accidents for an organization through
OHSAS 18001
health and safety management system by finding out the risk factors and consistently managing them
Perforated Line
Readers Opinion
Hyundai Engineering would like to hear the valuable opinion of all stakeholders in order to further improve future Social Responsibility
Reports. Please fill out the following questionnaire and send it to e-mail or telephone and fax numbers below.
Tel 82-2-2166-3824
Fax 82-2-2646-1503
e-mail [email protected]
4. If there is any section that requires supplementing or improving, which section is it?
Introduction Management Customers Vendors Employees Local Communities
6. After reading the Report, have your thoughts on Hyundai Engineering changed?
It changed for the better It did not change It changed for the worse
7. Please share your ideas or thoughts if there are material issues to be presented.
This report was printed on environment-friendly paper
using soy ink.