Labelview8 Installation Guide

T E K LY NX
L A B E LV I E W8

VERSION
I N S T A L L A T I O N G U I D E
Note
Installation Guide
The information in this manual is not binding and may be
modified without prior notice.
Supply of the software described in this manual is subject to a

user license. The software may not be used, copied or
reproduced on any medium whatsoever, except in accordance
with this license.
No portion of this manual may be copied, reproduced or

transmitted by any means whatsoever, for purposes other than
the personal use of the buyer, unless written permission is
obtained from Braton Groupe sarl.
2005 Braton Groupe sarl.

All rights reserved.
TEKLYNX and its products are trademarks or registered

trademarks of Braton Groupe sarl or its affiliated companies. All
other brands and product names are the trademarks of their
respective owners.
Rev 9/05
Table of Contents
Chapter 1: Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
Welcome! . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
Whats New? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
LABELVIEW Editions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
Other LABELVIEW Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
LABELVIEW Full Design and Run-Time Versions . . . . . . . . . . . . . . . 1-3
LABELVIEW Single and Network/Multi-User Versions . . . . . . . . . . . 1-3
System Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4
Product Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4
Chapter 2: Installing LABELVIEW . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
Before Installing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .... . . . . 2-1

Single User Installations . . . . . . . . . . . . . . . . . . . . . . . . . . .... . . . . 2-2
Single User: Full Install . . . . . . . . . . . . . . . . . . . . . . . . .... . . . . 2-2
Single User: Version Upgrade . . . . . . . . . . . . . . . . . . . .... . . . . 2-2
Single User: Edition Upgrade . . . . . . . . . . . . . . . . . . . . .... . . . . 2-3
Network Installations . . . . . . . . . . . . . . . . . . . . . . . . . . . . .... . . . . 2-4
Network/Multi-User: Full Install . . . . . . . . . . . . . . . . . . .... . . . . 2-4
Network/Multi-User: Full Install for Terminal/Citrix Server with
Remote Desktop . . . . . . . . . . . . . . . . . . . . . . . . . . . .... . . . . 2-6
Network/Multi-User: Version 7.0 to 8.0 Upgrade . . . . . . .... . . . . 2-8
Network/Multi-User: Additional License Upgrade . . . . . . .... . . . . 2-9
Attaching the HASP Key . . . . . . . . . . . . . . . . . . . . . . . . . . .... . . . .2-10
Key Upgrade Procedure. . . . . . . . . . . . . . . . . . . . . . . . . . . .... . . . .2-12
Setting Up System Security (Pro and Gold Only) . . . . . . . . . .... . . . .2-13
Viewing the Readme File . . . . . . . . . . . . . . . . . . . . . . . . . . .... . . . .2-15
Registering Your Software . . . . . . . . . . . . . . . . . . . . . . . . . .... . . . .2-16
Chapter 3: Printer Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1
Selecting a LABELVIEW Driver for Printing Labels . . . . . . . . . . . . . . 3-1

Appendix A: Troubleshooting Installation Issues . . . . . . . . . . . . . A-1
Introduction
Welcome!
LABELVIEW 8 label design and integration software provides
an easy-to-use, user-friendly solution for printing bar code
labels and tags to meet compliance standards in any industry.
Whats New? New features in version 8 include:

Updated Interface - New look and new toolbar buttons
RFID label printing - Encode radio frequency tags
New Bar Codes - UCC/EAN Composites & UCC/EAN-128
Coupon Extended Codes
Rich Text Fields - Advanced text formatting features
TextArt - Allows text to be bent at precise angles to fit
a selected shape type (ellipse, polygon, rectangle, etc.)
and formatted using custom spacing, borders, and back-
grounds
e
AutoSize Text - Printer resident fonts are automatically
sized to fill a pre-sized field
TrueType Font Flexibility - Independently change the
width and height of TrueType fonts
SQL Query Builder - Wizard for creating an SQL state-
ment
For a complete listing of all new features, printer drivers and

corrections in LABELVIEW 8, see the programs Readme.txt
file.
Chapter 1-2 Installation Guide
LABELVIEW LABELVIEW label design software is available in three editions

Editions Basic, Pro, and Gold. (The edition and release number for
your software are printed on the security key as well as on a
label located on the LABELVIEW box.) The following table
provides an overview of the key features included in each
edition.
FEATURE Basic Pro Gold

General
Print-only version
Network version
Printer code converter
Label samples
Unlimited number of fields per label (25)
Hidden (unprintable) objects
Graphic formats import (bmp, pcx, jpg, tif, etc.)
Color support
Color graphic reduction
Graphical bar codes
Native bar codes
Multi-level password protection
Label specific passwords
Label previews
Multilingual support
Custom bar code support
2D bar code support
HIBC support
Print to file
Print to picture
TextArt
RichTextField objects
Database
Database Editor (DBF and ODBC data source)
OLE DB and ODBC support
Key field access to database records
Table view/print
DSN file support
Customized SQL queries
Variables
Flexible date and time stamping
Variable graphic images
Shared serial files
Linked expressions
Incrementing fields
Add an offset to date
Introduction Chapter 1-3
FEATURE Basic Pro Gold

User Input Fields
Set input format
Minimum input length
Pick List data entry
Tools
Directly modify printer code with Job Modifier utility
LABELVIEW Symbol (industry specific symbols)
User-definable reports generated from label log

files
Automatically e-mail reports to track label stock

usage (Media Tracking)
Pocket LABELVIEW support
Pocket LABELVIEW licenses (0) (1)
Automatic printing from a source database

(DataWatch)
Print labels from serial device data (CommWatch)
Automatic printing based on a key field entered by

an operator (Label Select)
Print labels automatically using simple instruction

files (Command Files)
Visual Basic form builder
RFID tag support
Programmability
OLE Client (insert WordArt, spreadsheets, etc.)
OLE Automation
DDE (Dynamic Data Exchange)
Other LABELVIEW Configurations

LABELVIEW Full LABELVIEW is available in a Full Design version and in a Run-
Design and Run- Time (print only) version. The Full Design version is required
Time Versions in order to design, edit and save label design files. The Run-
Time version must be used in conjunction with a Full Design
version. Run-Time is limited to only opening and printing
labels; you cannot add, move, delete or edit fields on a label.
LABELVIEW Single A LABELVIEW Single-User version is a stand-alone program

and Network/ that is intended to be installed on one PC. The LABELVIEW
Multi-User Network version is a multi-user license available only with the
Versions Gold edition. A network version must be installed on a server
that houses the security key. Only one security key is included
with a network version, pre-programmed with the number of
licenses you have purchased. (For more information, see the
"Network Installations" section on page 2-4.)
System Requirements
IBM-compatible PC, 486 or better
Microsoft Windows 98 SE, Windows Me, Windows NT 4.0,
Windows 2000, Windows XP or Windows Server 2003
32 MB RAM with Windows 98 or Windows Me (64 MB rec-
ommended)
64 MB RAM with Windows NT 4.0 or Windows 2000 (128
MB recommended)
128 MB RAM with Windows XP (256 MB recommended)
256 MB RAM with Windows Server 2003 (512 MB recom-
mended)
Hard drive with at least 50 MB free disk space
Parallel port if using a parallel key (security key)
USB port if using a USB key (security key)
Serial port if required by printer
VGA monitor or better
CD-ROM drive
Mouse
Product Components
Your label design software is packaged with the following
components:
CD-ROM
Documentation appropriate for the version you purchased
A license agreement and registration card
Software security key
The edition and release number for your software

are printed on the security key as well as on a
label located on the LABELVIEW box.
Installing LABELVIEW
Before Installing
1 Disable all anti-virus software.
2 Close all other applications that are currently running.
3 Select one computer on the network to act as the key

server (it can be the network file server or any of the
workstations). This computer must be running in order for
the users to access the label design software.
You will need to install the label design software on this

computer and then AFTER installation, attach the security
key to the computer. (The security key should never be
attached to the computer before or during the installation
of the software. For more information on proper use of the
security key, see the "Attaching the HASP Key" section on
e page 2-10.)
Local administrative privileges are required for

proper installation. Contact your system adminis-
trator for assistance.
Single User Installations
Note If you have already downloaded and installed the LABELVIEW

8.0 Demo, there is no need to install again from the CD. To
convert your installed demo version to a full install, close
LABELVIEW, place the security key on the computer, and then
launch LABELVIEW. Press F7 or go to Help menu > System
Status and verify that the product version listed matches the
product label on your LABELVIEW package.
Single User: Full To perform a full install for a Single User license:
Install
1 Insert the CD.
The CDs opening screen will appear. (If the CD does not
automatically open, on the taskbar, click the Start button,
and then click Run. Type the letter of the CD-ROM drive
followed by CDSetup.exe (e.g., D:\CDSetup.exe).
2 On the opening screen of the CD, select the product to

install and then click the Install button.
3 Follow the instructions displayed on the screen to select

and install the software.
4 When installation is complete, attach the software security

key as directed in the "Attaching the HASP Key" section on
page 2-10.
5 Start the LABELVIEW software.
6 Install and select your printer. (For information on printer

setup, see Chapter 3, "Printer Setup").
7 If desired, proceed to the "Setting Up System Security

(Pro and Gold Only)" section on page 2-13 to set up user
security.
Single User: If you are upgrading from an earlier version of LABELVIEW

Version Upgrade (e.g., LABELVIEW 7.0) that is currently installed on the
computer, you should install the new version over the earlier
version. Any configuration settings you previously set up in the
earlier version will be saved.
Installing LABELVIEW Chapter 2-3
To perform a Version Upgrade for a Single User

license:
1 Insert the CD.



page 2-10.
5 Follow the steps in the "Key Upgrade Procedure" section

on page 2-12 to upgrade your security key (a required
step in the upgrade process).
6 If system security was previously set up in the old version

of your software, or if you want to set up user security in
the new version, proceed to the "Setting Up System Secu-
rity (Pro and Gold Only)" section on page 2-13 to set up
user security.
Single User: If you are performing an Edition Upgrade (e.g., from

Edition Upgrade LABELVIEW 8 Pro edition to LABELVIEW 8 Gold edition) you do
NOT need to reinstall the software.
To perform an Edition Upgrade for a Single User

license:
Follow the instructions in the "Key Upgrade Procedure"
section on page 2-12 to upgrade your security key.
Network Installations
Follow the guidelines below when installing a network/multi-
user version of the label design software:
The LABELVIEW software must be installed on a server
along with the License Manager application. Any worksta-
tion that will run the label design software must also have
the software installed locally.
The security key must be attached to the server AFTER
the software has been installed successfully. Only one
security key is included with a network version of the soft-
ware, pre-programmed with the number of licenses pur-
chased. (For more information on proper use of the
security key, see the "Attaching the HASP Key" section on
page 2-10.)
The software directory must be shared and mapped allow-
ing full read/write access to all potential users. This is nec-
essary for the network License Manager.
Note The License Manager application is not compatible with Novell

systems, so Novell network users must designate a Windows
workstation to be the key server.
Each workstation requires a mapped letter

drive in order to properly access the key server
program. Refer to your Windows documentation
or ask your system administrator for the neces-
sary instructions.
Network/Multi- 1 Insert the CD on the computer chosen to act as the key

User: Full Install server.



page 2-10.
5 Start the LABELVIEW software. (You may see errors upon

opening, before the network configuration has been per-
formed).

7 In LABELVIEW, select Configuration from the Options

menu, and then click on the Network tab. Check the Net-
work Key box, and use the button or Auto Find...

button to browse to the mapped letter drive location of the
programs LICENSE directory.
8 Close LABELVIEW.
9 On the computer that has the key attached, run the

LVLICENSEMANAGER.EXE application found in the
LABELVIEW 8.0 program group. (For information on
running License Manager as a service, e-mail
[email protected] with a Subject line of
License Manager as Service.)
10 Start the LABELVIEW software again. If the key server

install is configured properly, LABELVIEW will open without
error, and License Manager should reflect one user access-
ing the program. If unsuccessful, refer to Appendix A,
"Troubleshooting Installation Issues" before continuing.
11 Install the software on each workstation where the label

design software will be used. Through Windows, map the
network drive where the label design software is installed
on the server or on the workstation where the key is
attached. Refer to your Windows documentation or ask
your system administrator for the necessary instructions.
12 For each installation repeat Step 7. Only this time, browse

to the programs LICENSE directory on the mapped letter
drive from Step 11.
13 Shut down and restart the label design software to com-

plete the network installation.

security.
Network/Multi- 1 Insert the CD on the computer chosen to act as the key

User: Full Install server.
for Terminal/Citrix
Server with The CDs opening screen will appear. (If the CD does not
Remote Desktop automatically open, on the taskbar, click the Start button,



page 2-10.

formed).



8 Close LABELVIEW.

10 Start the LABELVIEW software again. If the key server

install is configured properly, LABELVIEW will open without
error, and License Manager should reflect one user access-

ing the program. If unsuccessful, refer to Appendix A,
"Troubleshooting Installation Issues" before continuing.
11 Set up all LABELVIEW configuration options as follows:

On the Options menu, click Configuration. Use the
tabs on the Configuration dialog box to set up all
LABELVIEW configuration settings that you want to be
available for all users (i.e., network licensing, printing
options, display language, etc.).
On the Options menu, click Directories. Use the
Directories dialog box settings to specify the direc-
tory path for each data source option you want to be
available for all users.
Configure any other Options menu settings (serial
files, accumulator files, label inventory, etc.) that you
want to be available for all users.
12 After all configuration options are set, close LABELVIEW to

update the label.ini configuration file with the new set-
tings.
With Terminal Server/Citrix Server installations,

each terminal will have its own unique
LABELVIEW configuration file. For this reason,
you MUST set all configuration options before
setting up each remote terminal. Note that if
system security is desired, this will also need to
be set up BEFORE setting up the remote
terminals. For information on setting up system
security, see the "Setting Up System Security
(Pro and Gold Only)" section on page 2-13.
13 Set up all remote terminals.
Now you can log onto the server or any remote terminal
and the configuration file will be copied to each user as the
user logs into the workstation or server and executes the
LV.exe program file.
Network/Multi- 1 Verify that both LABELVIEW version 7.0 and License Man-
User: Version 7.0 ager are closed.
to 8.0 Upgrade
2 Remove the security key.
3 Insert the CD on the computer chosen to act as the key

server. The CDs opening screen will appear. (If the CD
does not automatically open, on the taskbar, click the
Start button, and then click Run. Type the letter of the
CD-ROM drive followed by CDSetup.exe (e.g.,
D:\CDSetup.exe).
Select the previous LABELVIEW installation direc-

tory (e.g., the LVWIN70 directory) during instal-
lation in order to retain any existing configuration
settings.

install and then click the Install button. Follow the
instructions displayed on the screen to select and install
the software.
5 Attach the software security key as directed in the

"Attaching the HASP Key" section on page 2-10.
6 Follow the steps in the "Key Upgrade Procedure" section

on page 2-12 to upgrade your security key (a required
step in the upgrade process).


8 Close LABELVIEW.

10 Start the LABELVIEW software. If the key server install is

configured properly, LABELVIEW will open without error,
and License Manager should reflect one user accessing the
program. If unsuccessful, refer to Appendix A, "Trouble-
shooting Installation Issues" before continuing.
11 Install the software on each workstation where the label

design software will be used. Through Windows, map the
network drive where the label design software is installed
on the server or on the workstation where the key is
attached. Refer to your Windows documentation or ask
your system administrator for the necessary instructions.
12 For each installation repeat Step 7. Only this time, browse

to the programs LICENSE directory on the mapped letter
drive from Step 11.
13 Shut down and restart the label design software to com-

plete the network installation.

security.
Network/Multi- 1 Follow the steps in the "Key Upgrade Procedure" section

User: Additional on page 2-12 to upgrade your security key and add addi-
License Upgrade
tional licenses.
2 Install the software on each workstation that does not

already have the LABELVIEW software installed. Through
Windows, map the network drive where the label design
software is installed on the server or on the workstation
where the key is attached. Refer to your Windows docu-
mentation or ask your system administrator for the neces-
sary instructions.
3 Insert the CD. The CDs opening screen will appear. (If the
CD does not automatically open, on the taskbar, click the
Start button, and then click Run. Type the letter of the
CD-ROM drive followed by CDSetup.exe (e.g.,
D:\CDSetup.exe).

install and then click the Install button. Follow the
instructions displayed on the screen to select and install
the software.

formed).
6 Once LABELVIEW is open, select Configuration from the

Options menu, and then click on the Network tab. Check
the Network Key box, and use the button or Auto

Find... button to browse to the mapped letter drive loca-
tion of the programs LICENSE directory on the mapped
letter drive from Step 2.
7 Close LABELVIEW and restart to complete the network

install.


security.
Attaching the HASP Key

The software includes a security key, also called a HASP
(Hardware Against Software Piracy) key or dongle, that must
be installed on a computer to run the software. The HASP key
holds an encrypted code which is deciphered by the
LABELVIEW software to determine settings such as licensing,
release version, full design or print only version, and the
edition information of the software that has been purchased.
Note The HASP key is not related to the location or number of

printers. LABELVIEW is licensed for concurrent users and not
per seat.
Without the HASP key, the program will run in

Demo Mode and will place a demo message on all
labels printed with the software.
The HASP key is easy to use simply connect it to the

appropriate port (parallel port or USB port, depending on the
type of key you purchased) before launching the software. If
attaching a USB key, note that when connected properly it
should light up to indicate that it has been recognized by the
operating system.
If a printer will be attached to the same port, connect the

printer cable to the HASP key. The printer may need to be
powered on before the key is recognized.
Figure 2-1 Connecting the HASP key to the parallel port
Figure 2-2 Connecting the HASP key to the USB port

Key Upgrade Procedure

In order to upgrade a keyed product, you must first upgrade
the HASP key using the following steps.
Note The Key Upgrade procedure works only with HASP keys.
1 On the computer with the key attached, in the LABELVIEW

software, on the Help menu, click System Status, and
then click the Upgrade Version button.
The Key Upgrade dialog box appears, displaying your 24-

digit Key Code.
2 Send an e-mail to [email protected] with the

word UPGRADE in the subject line and include the follow-
ing two pieces of information in the body of the e-mail:
Authorization Code (obtained from the Key Upgrade

Program sheet included in your product box)
Key Code (displayed on the Key Upgrade dialog box)
You will receive a return e-mail from TEKLYNX Customer

Service with your new Upgrade Code.
3 Enter the new Upgrade Code in the box provided (on the
Key Upgrade dialog box accessed in Step 1) and click
Upgrade.
The message Upgrade was done successfully appears

when your key upgrade is complete.
4 Label your key with the provided key label (opposite side
of serial number) and follow the steps in the "Registering
Your Software" section on page 2-16 to register your new
product version.
If for any reason you have any problems with the Key Upgrade
procedure, please contact TEKLYNX Customer Service at 888-
629-4444 or e-mail [email protected].
Setting Up System Security (Pro and Gold Only)

The system security feature allows you to restrict users to
certain features of the program. You can set up system
security by assigning a user ID and password and then
selecting the tasks the user may perform. When you
restart the program after setting up a user, the security
feature is enabled, and all users will be required to log in
before using the program.
New in LABELVIEW 8, the program assigns EACH

USER with his or her own unique configuration
file instead of using one configuration file for all
users. For this reason, before adding system
users and assigning access rights, you must first
specify the LABELVIEW configuration settings you
want to be available to ALL USERS. These set-
tings will be saved in the initial configuration file
(named label.ini), which will be copied to each
user to generate their unique configuration file.
After the label.ini file is copied to a user it is then
renamed using the following naming convention:
PCName_UserName.ini.
To set up system security:
1 On the key server, start the LABELVIEW software.
2 Set up all LABELVIEW configuration options as follows:
On the Options menu, click Configuration. Use the

tabs on the Configuration dialog box to set up all
LABELVIEW configuration settings that you want to be
available for all users (i.e., network licensing, printing
options, display language, etc.).
On the Options menu, click Directories. Use the
Directories dialog box settings to specify the direc-
tory paths of the files you want to be available for all
users.
Configure any other Options menu settings (serial
files, accumulator files, label inventory, etc.) that you
want to be available for all users.
3 After all configuration options are set, close LABELVIEW to

update the label.ini configuration file with the new set-
tings.
4 Restart LABELVIEW.
5 On the Options menu, click Security.
6 Click New.
The Edit User Information dialog box appears.
Figure 2-3 Edit User Information
If you intend to set up system security, you must

first designate a user who will have access to the
entire system. Without this administrator
access, you can become inadvertently locked out
from all or portions of the program.
7 Enter a User ID in the User ID box.
For example, for the administrator the User ID might be

Admin.
8 Enter a password in the Password box.

Note The User Id and Password are each limited to 10 characters.
9 Set up access privileges for this user by selecting the

appropriate check boxes.
For example, for the administrator you would want to

select all the check boxes to allow access to the entire
system and all system tasks.
10 Click OK.
The System Security dialog box appears displaying the

new user.
11 Repeat Step 6 through Step 10 above to add each user.
12 Click Exit to return to the design window.
13 Close LABELVIEW.
14 Restart the LABELVIEW software. When you restart the

program, you will be prompted for a password.
15 Log on to LABELVIEW as each user, which will generate

the users unique configuration file and ensure that the
configuration options set in Step 2 are transferred to each
users .ini file at this time.
Viewing the Readme File

The Readme.txt file delivered and installed with the software
contains information about the most recent changes and
updates to the label design software that were made after this
manual was printed. This information supersedes what is
contained in this manual.
Registering Your Software

Registering your software not only provides you with free
Technical Support options, but it also ensures you are notified
of critical updates and patches as they are released.
To register your software:

1 In LABELVIEW, click on the Help menu and then click
Register your product.
2 Select the desired method of registration and follow the

instructions displayed on the screen.
Note You can also register online at http://www.teklynx.com under

SERVICE & SUPPORT.
Printer Setup
LABELVIEW 8 supports over 1,000 specialized thermal and

thermal-transfer label printers and any printer with a valid
Windows driver supplied by the manufacturer. Printer drivers
included with this label design software are installed to the
programs Drivers directory when the program is installed.
For optimum results when designing and printing labels in this

label design software, use one of the high speed printer drivers
installed with the program.
For thermal and thermal-transfer printers, use

only the drivers that are installed with LABEL-
VIEW. If you use a driver that was installed
through Windows, you may experience slow
printing or encounter errors at print time.
Selecting a 1 On the File menu, click Select Printer, and then click
LABELVIEW Driver Install.
for Printing Labels
The Install Printer Drivers dialog box appears.
Figure 3-1 Install Printer Drivers
The printers appearing in the Printer Model list depend

on the check box settings below it.
2 Check to make sure that both the Native drivers-(V)

and Extended drivers-(X) check boxes are selected in
order to view all available drivers.
Some printers include both a native driver and an

extended driver for the same printer model, designated in
the program as follows:
(V) = Driver is a native software driver (developed specif-

ically for use with this label design software)
(X) = Driver is from an extended driver set
If an extended (X) driver is selected, you can

access the printer drivers advanced properties,
allowing you to take advantage of the most pow-
erful capabilities of the printer. To access these
properties, click the Settings button on the Edit
menu > Label Setup > Options tab (an
extended (X) driver must be selected in order for
the Settings button to appear).
Printer Setup Chapter 3-3
3 Using the Available Printer Drivers lists, select your

printers manufacturer and model.
4 With the desired printer selected, click Install.
The printer driver appears highlighted in the Installed

Printers list.
5 By default, new printers are assigned to the local LPT1

port. If your printer is not connected to LPT1, click
Connect and select the correct port. Adjust the settings,
if necessary, according to your printer documentation.
If the printer is connected to a serial port, click the

Setting button to configure the driver to match the
printer device settings (baud rate, data bits, stop bits,
parity, flow control). The printer and the computer MUST
be set to exactly the same values. Check your printer
documentation for the correct settings.
Note To function properly, many serial printers need to be physically

connected with a null modem cable or null modem adapter on
a standard RS232 cable.
6 Click OK, Close, and OK to return to the design window.
The selected printer appears in the Status bar. Printer

device settingssuch as print speed, paper feed mode,
and cutter options are defined during label setup on the
Edit menu > Label Setup > Options tab.
If your label was designed for a different printer,

a message will appear asking if you want to mod-
ify the label. Click Yes to convert the label to
work with the currently selected printer. The
changes made for the conversion will not be per-
manent until you save the label. You may need to
do some fine-tuning if the label conversion is not
exact, so be sure to print a test label before you
commit to a large print run.
Troubleshooting
Installation Issues
The following Problem/Solution table lists the most common error messages, issues,
and questions encountered when installing the LABELVIEW software.
Problem Solution
Error: Could not find the Key In some instances, the driver reading the
HASP key (hardware security key) is not
updated properly. To upgrade your HASP
Message: This 30 day Evalua- driver, go to http://www.teklynx.com/
tion... support//faq/faq_193.html and download
the HASP Upgrade Wizard. Follow the
Program running in Demo
instructions to upgrade the driver.
Mode
For step-by-step instructions on resolving
e Demo Mode issues, view the LABELVIEW in
Demo Mode eHelp video at
http://www.teklynx.com/products//labels/
labelview_faq_videos.html.
Error: This Key is not a Net- Within the security key is an encrypted
work Key code. This code contains the licensing,
release, full design or print only, number of
users, and edition information of the soft-
ware that has been purchased. This infor-
mation is printed on both the label on the
security key and the label on the back of
the LABELVIEW Quick Start Guide.
Appendix A-2 Installation Guide
(Table continued from previous page)
Problem Solution
Error 5032: No more licenses Please verify that you have purchased and
available on this Network installed a network/multi-user copy of
Key right now LABELVIEW. (The number of users is printed
on the HASP key.)
If you do have a network copy, open the

License Manager program on the key server.
If License Manager is showing the correct
number of users but you see the error:
LABELVIEW is unable to write to the
C:\Program Files\LV8\System\License
directory due to permission or security
restrictions, ensure that all users have full
Read\Write\Modify rights to this directory.
All users MUST have full Read\Write\Modify
rights to this directory in order to allocate a
license.
If License Manager is showing an incorrect

number of users, please contact your
reseller.
Error 5001 nn: Server not The network installation has not been com-
found pleted on the key server. Launch License
Manager and verify that the number of
users matches the number of users printed
on the HASP key label. On the key server,
open LABELVIEW and go to Options menu
> Configuration > Network tab. Check
the Network Key box, and for the Server
Location, browse to the mapped letter
drive location of the programs LICENSE
directory. Click OK, and then restart the
program.
Error 432: Setup has This is an InstallShield error that can occur
detected that InstallShield is for a number of reasons. For information on
in use. Please close resolving this issue, go to
InstallShield and restart http://consumer.installshield.com and
setup search on Error 432.
Troubleshooting Installation Issues Appendix A-3
Problem Solution
Options greyed out or not Many of the features covered in the LABEL-
available VIEW Quick Start Guide and online Help are
available only in the mid-range (Pro) or
high-end (Gold) editions of the software. If
an option appears grayed out and is not
available for selection, this is most likely
because that feature is not included in the
edition you purchased.
A complete list of features included in each

edition can be found in the "LABELVIEW
Editions" section on page 1-2 of this guide.
I lost the CD, how can I If you have lost the CD and need to re-
install? install, you can download the latest version
of the software from the TEKLYNX web site
at http://www.teklynx.com. Please verify
that the version number printed on your
HASP key label matches the Demo version
(the Demo available on the web site is
always the most current version of the soft-
ware). As long as the versions match and
the key is properly attached, the Demo file
is all that is needed to re-install the soft-
ware.
How do I know that the CD I You can verify this by checking your soft-
received contains the latest ware version number against the version
release of the software, number of the LABELVIEW Demo found at
including any recent patches http://www.teklynx.com. The LABELVIEW
or updates? Demo is always updated with the most
recently released version of the software.
Please verify that your HASP key version
matches the Demo version.
I do not have a Parallel or We do not recommend or support port con-

USB port that matches the verters for use with HASP keys. If you do
HASP Key that came with my not have the appropriate port available on
software. What can I do? your computer, please contact Customer
Service at 888-629-4444 or e-mail
[email protected].
I have more than one The HASP key contains the version, edition
printer, but only one HASP and number of licenses available. It is not
Key. related to the number or location of the
printers you will be using.
Appendix A-4 Installation Guide
Problem Solution
Where can I find samples/ Sample label design files and compliance
templates, training manuals, label templates can be found in the pro-
and tutorials? grams Samples folder (i.e., C:\Program
Files\LV8\Samples).
Both BASIC and ADVANCED level training

manuals (including step-by-step tutorials)
are available from TEKLYNX for a fee. For
more information, please contact TEKLYNX
Customer Service at 888-629-4444 or
e-mail [email protected].
Why should I register my Registering your software not only provides

TEKLYNX Label Design Soft- you with free Technical Support options, but
ware? it also ensures you are notified of critical
updates and patches as they are released.
It is easy to register your TEKLYNX soft-

ware. See the "Registering Your Software"
section on page 2-16 for more information.
What Technical Support is For 24 hour access to TEKLYNX Technical

available? Support resources, go to
http://www.teklynx.com and click on the
SERVICE & SUPPORT menu. This section of
the TEKLYNX web site offers many support
resources including PDF format manuals
and guides, Technical Support FAQs, eHelp
videos and more.
For phone support, please contact your

label design software supplier.
Setting the Standard
United States Canada France Germany Asia China Japan
1- 414- 535- 6200 1-905-771-4104 33-562- 601- 080 49-6103-30026-0 65-6477-7293 86-10-6788-7799 81-45-461-3603
For technical support contact your LABELVIEW software reseller. Online support is available free of charge at www.teklynx.com under SUPPORT. Copyright 2005 Braton
Groupe sarl. All rights reserved. Printed in USA 08/05. TEKLYNX and LABELVIEW are trademarks or registered trademarks of Braton Groupe sarl or its affiliated companies.
All other brands and product names are trademarks of their respective owners. (Y453734)
www.teklynx.com

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T E K LY NX

Supply of the software described in this manual is subject to a

No portion of this manual may be copied, reproduced or

2005 Braton Groupe sarl.

TEKLYNX and its products are trademarks or registered

Chapter 1: Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1

Chapter 2: Installing LABELVIEW . . . . . . . . . . . . . . . . . . . . . . . . . 2-1

Before Installing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .... . . . . 2-1

Chapter 3: Printer Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1

Selecting a LABELVIEW Driver for Printing Labels . . . . . . . . . . . . . . 3-1

Whats New? New features in version 8 include:

For a complete listing of all new features, printer drivers and

LABELVIEW LABELVIEW label design software is available in three editions

FEATURE Basic Pro Gold

FEATURE Basic Pro Gold

Other LABELVIEW Configurations

LABELVIEW Single A LABELVIEW Single-User version is a stand-alone program

The edition and release number for your software

2 Close all other applications that are currently running.

3 Select one computer on the network to act as the key

You will need to install the label design software on this

Local administrative privileges are required for

Single User Installations

Note If you have already downloaded and installed the LABELVIEW

2 On the opening screen of the CD, select the product to

3 Follow the instructions displayed on the screen to select

4 When installation is complete, attach the software security

5 Start the LABELVIEW software.

6 Install and select your printer. (For information on printer

7 If desired, proceed to the "Setting Up System Security

Single User: If you are upgrading from an earlier version of LABELVIEW

To perform a Version Upgrade for a Single User

2 On the opening screen of the CD, select the product to

3 Follow the instructions displayed on the screen to select

4 When installation is complete, attach the software security

5 Follow the steps in the "Key Upgrade Procedure" section

6 If system security was previously set up in the old version

Single User: If you are performing an Edition Upgrade (e.g., from

To perform an Edition Upgrade for a Single User

Note The License Manager application is not compatible with Novell

Each workstation requires a mapped letter

Network/Multi- 1 Insert the CD on the computer chosen to act as the key

2 On the opening screen of the CD, select the product to

3 Follow the instructions displayed on the screen to select

4 When installation is complete, attach the software security

5 Start the LABELVIEW software. (You may see errors upon

6 Install and select your printer. (For information on printer

7 In LABELVIEW, select Configuration from the Options

work Key box, and use the button or Auto Find...

9 On the computer that has the key attached, run the

10 Start the LABELVIEW software again. If the key server

11 Install the software on each workstation where the label

12 For each installation repeat Step 7. Only this time, browse

13 Shut down and restart the label design software to com-

14 If desired, proceed to the "Setting Up System Security

Network/Multi- 1 Insert the CD on the computer chosen to act as the key

2 On the opening screen of the CD, select the product to

3 Follow the instructions displayed on the screen to select

4 When installation is complete, attach the software security

5 Start the LABELVIEW software. (You may see errors upon