The document outlines the terms and conditions for PLDT HOME broadband plans, including ownership and fees for WiFi modems, lock-in periods, termination fees, and additional volume allowances. It specifies that for higher-priced FIBR plans the modem is subscriber-owned, while for lower-priced DSL plans the modem can be paid in full or via installment, and notes liability for modem balances if service is terminated early. Subscribers agree to minimum subscription periods, with termination fees equal to three months of service fees if ending service before completion of the lock-in period.
The document outlines the terms and conditions for PLDT HOME broadband plans, including ownership and fees for WiFi modems, lock-in periods, termination fees, and additional volume allowances. It specifies that for higher-priced FIBR plans the modem is subscriber-owned, while for lower-priced DSL plans the modem can be paid in full or via installment, and notes liability for modem balances if service is terminated early. Subscribers agree to minimum subscription periods, with termination fees equal to three months of service fees if ending service before completion of the lock-in period.
The document outlines the terms and conditions for PLDT HOME broadband plans, including ownership and fees for WiFi modems, lock-in periods, termination fees, and additional volume allowances. It specifies that for higher-priced FIBR plans the modem is subscriber-owned, while for lower-priced DSL plans the modem can be paid in full or via installment, and notes liability for modem balances if service is terminated early. Subscribers agree to minimum subscription periods, with termination fees equal to three months of service fees if ending service before completion of the lock-in period.
The document outlines the terms and conditions for PLDT HOME broadband plans, including ownership and fees for WiFi modems, lock-in periods, termination fees, and additional volume allowances. It specifies that for higher-priced FIBR plans the modem is subscriber-owned, while for lower-priced DSL plans the modem can be paid in full or via installment, and notes liability for modem balances if service is terminated early. Subscribers agree to minimum subscription periods, with termination fees equal to three months of service fees if ending service before completion of the lock-in period.
VALUE ADDED SERVICES Termination fee amounting to three HOME Broadband Plans times (3x) the monthly service fee (MSF) ADD ONS (1): of the subscribed plan + remaining cost For FIBR Plans 1899 and 1699 and below (all Device/Content Name: ______________________ of gadget for requests for downgrades or variants): disconnection within the minimum Modem is subscriber-owned SUBSCRIPTION CERTIFICATE Monthly Service Fee: ________________________ subscription period. Modem fee and Installation fee can be Processing fee of Php 500.00 for requests paid at a one-time cost of Php 3,600.00 By signing below, I confirm that I have read and ADD ONS (2): for downgrade outside of minimum (Come and Pay) (P2,500 modem fee & understood the PLDT Terms & Conditions Device/Content Name: ______________________ subscription period of 30 months. 1,100 Installation fee) or via a 36-month concerning my subscription/s indicated by a check Waived pre-termination fee for plan/VAS amortization scheme at Php 119/mo. mark (_) in the box/es below, including any Monthly Service Fee: ________________________ upgrades.(Lock-in will be refreshed) Option to bill-above modem fees for amendments found at www.pldthome.com as well totally new and existing subscribers in as specific terms and conditions of value-added Should I opt to downgrade my subscription plan or good credit standing or as allowed by service/s and promotions, as applicable (the ADD ONS (3): terminate the same during each Minimum Term or PLDT Credit. Offers). My signature on this Subscription Device/Content Name: ______________________ renewals thereof, I agree to pay downgrade or pre- Certificate entitles me to freebies and promos termination fees as set by the current PLDT policy-- Note: In the event of pre-termination of (INCLUSIONS) discussed with me, as indicated Monthly Service Fee: ________________________ equivalent to three (3) times the plans Monthly subscription, subscriber shall be liable to pay for below: Service Fee (MSF) plus processing fee. I further the balance of the WiFi modem fee. Only upon understand that this remedy available to PLDT shall completion of the subscribers instalment I understand that my PLDT HOME PLAN is for the be in addition to such other remedies to which payments will he/she become the owner. FACILITY minimum Lock-In period indicated above, reckoned PLDT is entitled to under the law, including but not FIBER TO THE HOME (FTTH) from date of sign up for the relevant PLDT Home limited to remedies granted under Article 315 of For FIBR Plans 2899 and up (all variants): NEXT GENERATION NETWORK (NGN) Plan, and subject to the Lock-In Periods of the the revised Penal Code. Free Modem and Installation fee * Based on facility availability of Home Address relevant value-added service and promotions Modem is PLDT-owned availed of that may require longer Lock-In Periods. Renewal PLDT HOME BROADBAND PLAN In such case, the minimum period shall be the Upon the expiry of the Minimum Term, my Note: In the event of termination of subscription, longest of the applicable Lock-In Periods (the subscription will be automatically renewed for the subscriber shall be liable to return the WiFi modem BROADBAND PLAN:_____________________ Minimum Term). same period, and under the same terms and unit to the nearest PLDT Sales and Service Center. conditions, unless I submit a written request to PLDT for cancellation thirty (30) days prior to the For DSL plans 1299 and below (all variants): SPEED: _____________________________________ Minimum subscription (lock-in) & end of the Minimum Term. PLDT reserves the right Modem is subscriber-owned termination fees for home broadband plans: to change the plan offers after the initial Minimum Modem fee and Installation fee can be Term. paid at a one-time cost of Php 2,300.00 VOLUME ALLOWANCE: __________________ For FIBR PLANS: 36-month minimum (P1,200 modem fee & 1,100 Installation subscription period which starts on the Additional Volume Allowance: fee) or via a 24-month amortization MODEM+INSTALLATION FEE: ___________ date of installation. I understand that (1) there is a corresponding scheme at Php 109/mo (P57 modem fee FOR DSL Plans: 24-month minimum speed and volume allocation for my subscription & P52 installation fee). LOCK-IN PERIOD: _______________________ subscription period which starts on the plan; (2) upon reaching the optimum monthly Option to bill-above modem fees for date of installation. volume allocation for my account, I have the option totally new and existing subscribers in *PROMO: ____________________________ to purchase additional volume allowance via good credit standing or as allowed by * if applicable (Broadband Sale, Broadband Patrol, Switch Note: Lock-in period for existing subscribers pldthome.com (Applicable only to plans with PLDT Credit. Offer etc) upgrading to a higher plan/gadget/VAS shall be Volume Allowance) refreshed based on the lock-in period of the Page 1 of 2 PLDT HOME BROADBAND SUBSCRIPTION CERTIFICATE 2017 Note: In the event of pre-termination of before the end of the Initial Term, I shall be liable CONFORME: subscription, subscriber shall be liable to pay for to pay for the balance of the WiFi modem fee. the balance of the WiFi modem fee. Only upon Upon my completion of the installment payments completion of the subscribers instalment for the WiFi modem, I shall become the owner payments will he/she become the owner. thereof and I shall have no obligation to return the SIGNATURE OVER PRINTED NAME same to PLDT upon the termination of my subscription. For DSL Plans 1699 and up (all variants): DATE Free Modem and Installation fee Additional Terms and Conditions of Offers Modem is PLDT-owned 1. My availment of any of the Offers shall be subject to the availability of facilities. In the TYPE OF ID and ID NUMBER Note: In the event of termination of subscription, event that there are no available facilities in subscriber shall be liable to return the WiFi modem my area, PLDT will not be in any way liable for unit to the nearest PLDT Sales and Service Center. its inability to install the services applied for. I understand that upon full payment of the WiFi 2. The Offers are not in any way an inducement modem, I shall own the same and I shall have no for me to terminate my current subscriptions obligation to return the same to PLDT upon the with other service providers. I understand that termination of my PLDT HOME BROADBAND should my decision to avail of the Offers result subscription. PLDTs responsibility for any damage in the termination of existing subscriptions to the WiFi modem shall be limited to repair of the defects thereon within the 12-month warranty with other service providers, I will be period, beginning on _________. (date of personally liable for the payment of any pre- installation) termination fees that may be imposed by said service providers. Non-Liability 3. PLDT shall not be responsible for installing the PLDT shall not be liable for any damage to, or loss necessary in-house wiring for the services of, the WiFi modem due to my fault or negligence, included in the Offers. In the event that the in- or due to force majeure. In the event that I pay the house wiring present at my home is currently WiFi modem in installment, I understand that until I complete the installment payments for the WiFi being used by other service providers and modem, PLDT shall continue to own the WiFi there are no other circuits available, I modem and I am obligated to use and take care of understand that I cannot hold PLDT liable for the same with due care. its inability to install the service/s availed of and that should I induce PLDTs duly Should the WiFi modem be defective or destroyed authorized installer to disconnect the without my fault or negligence, upon my request, equipment currently installed in order that PLDT shall replace such WiFi modem at no additional cost to me. However, should the WiFi PLDTs service/s may be installed, I cannot modem become defective or destroyed due to my hold PLDT liable for any damages that may fault or negligence, I shall be obligated to pay PLDT arise from the installation of PLDTs services or for the WiFi modem before PLDT provides a from the disconnection of the equipment replacement therefor. Should I pre-terminate my currently installed under the preceding subscription to PLDT Home Broadband plans circumstances. Page 2 of 2 PLDT HOME BROADBAND SUBSCRIPTION CERTIFICATE 2017