Guide
Guide
Guide
INDIA
______________________________________________________
WEBSITE: www.cmcvellore.ac.in
i ii
Refunds for appointments .......... 18
CONTENTS International Patients .......... 19
PAGE CHRIS card .......... 20
Cash Counters for appointments
Welcome ......... 1
and investigations .......... 23
A Short History of CMC ......... 3
ACCESS .......... 24
List of Administrative Officers ......... 5
OP rates .......... 25
Cash Counters location and
working hours .......... 25
THE PRESENT FACILITIES
Procedure for payment of bills ......... 26
The Main Campus ......... 6 General / Private patients .......... 27
ISSCC for Women & Children ......... 6 CMC Health Check / ALPHA CLINIC .......... 27
Emergencies .......... 28
PERIPHERAL FACILITIES Paediatric Casualty ......... 29
Estimation of Cost ......... 29
Ophthalmology Department ......... 7 Referrals ......... 30
Mental Health Centre (M.H.C.) ......... 7 Safety of your Registration Card ......... 31
Nambikkai Nilayam ......... 8 Payment for tests & investigations ......... 32
Rehabilitation Institute ......... 8 Blood / Urine / Stool / Sputum ......... 32
Community Health and Pulmonary Function ......... 34
Development (CHAD) ......... 9 Medicines & Injections ......... 35
Rural Unit for Health and Immunization for children ......... 35
Social Affairs (RUHSA) ......... 10 Minor Surgery / Dressings ......... 35
Day Care Facility ......... 36
How to reach Vellore and CMC, Main Campus ......11 Birth Certificates ......... 36
OUTPATIENTS SERVICES Medical report ......... 37
Registration procedures .......... 14
Private Patient Facility Centre (PPFC) .......... 14 INPATIENT SERVICES
Against Cancellation of Appointments .......... 15 Admission ......... 37
Revisits .......... 16 Maternity patient admissions ......... 38
Advance Booking .......... 16 Nursing Services ......... 39
Repeat Registration for the Indian Patients......... 17 Dhobies & Barbers .......... 39
Cashless counters ......... 18
Attendants ......... 39
i iv
Public Utility Services for Patients/Attendants
SUPPORT SERVICES FOR INPATIENTS Postal services ........ 59
Diet ......... 40 Telephones ........ 60
Procuring medicine for patients ......... 41 DID ........ 61
Visiting hours ......... 41 Banking services ........ 62
Daily rates ......... 42 Ticket Bookings ........ 65
Charges & Settlement of bills ......... 43 Chaplaincy ........ 65
Credit Billing & Reimbursement ......... 44 After Life Services ........ 67
Reimbursement Certificate ......... 46
Burial and Cremation ........ 67
Health Insurance ......... 48
Discharge procedure ......... 51
Procedure for transportation of body:
Other Certificates ......... 51
By road, train, plane ........ 67
GENERAL INFORMATION Donations ........ 68
v vi
WELCOME
Dear Patient/Visitor,
HAVING PROBLEMS ?
Welcome to the Christian Medical College (CMC), a Can't find your way around ?
registered voluntary, non-profit making organization. We hope your Suggestions ?
stay here will be pleasant and your recovery as speedy as
Want to know more about CMC?
possible.
From 1900 when the founder, Dr. Ida Sophia Scudder started
CMC with a single bed in her fathers home, to the present day,
CMC has been growing both in numbers and services rendered to
the people. Today, CMC serves over 2000 inpatients and 7000
outpatients daily, with 67 wards, 92 clinics each day and
144 departments / units.
As a teaching institution CMC trains doctors, nurses and
allied health workers with a high degree of technical competence to
serve with love and compassion in the spirit of Christ. CMC is unique
in being not only one of the pioneering institutions in the country in
the area of medical research and high-tech health care, but also as
an institution which reaches out to the practical needs of the poor
through low cost inpatient wards and outpatient clinics in the slum
areas of Vellore town with concessional or free care for the most
needy. In addition, through large rural health and development
projects in the K.V. Kuppam, Kaniyambadi and Anaicut blocks, the
wholistic concept of healing is advocated wherein rural folk are given
training in various vocational fields, by which they can augment their
earning power, thus enhancing their standard of living and the
general physical and economic well being. CONTACT : P. R. O.
With this constant growth and expansion, patients/visitors
coming for the first time to CMC may have difficulty getting around
the campus and may fail, through ignorance, to take full advantage We are located just inside the main entrance. Our friendly
of the available facilities. Therefore, this booklet was developed to staff will do their best to help you.
provide basic information necessary to make use of our facilities
speedily, to the fullest extent and with the least inconvenience and We have a few publications about CMC. You can even
loss of time. hear our founder, Dr.Ida Scudder, speak !
Dr. Ida Scudder gave the institution the Biblical motto "Not
to be ministered unto but to minister" challenging CMCs students If we cant help you directly, then we may know of someone
and staff to heal and serve the needs of the whole person which else who can.
today remains the most important objective of CMC.
Editor
Premature and low-weight babies need immediate medical care 1 Alcoholism kills you and your family 2
A SHORT HISTORY OF CMC 163 recognized training programmes for both women and
men in allied health, nursing and medical fields.
Christian Medical College, Vellore, is the outcome
of a single womans obedience to God's call. In 1890, Ida CMC has been given a five star rating by the
Sophia Scudder, founder of this institution, then a school- National Assessment and Accreditation Council, an
girl, was visiting her missionary parents in South India. One autonomous institution of the University Grants
eventful night she was asked to help three young women Commission, for the quality of its education. In honour of
from different families struggling in difficult childbirth. Being its work in the health care sector the institution received
without training at that time, Ida herself could do nothing. the National Citizen's Award. CMC has been categorized
She offered the help of her missionary father, who was as a super speciality teaching hospital of the highest quality
also a medical doctor. However, to her amazement, the and assigned the A1 grading by the Investment Information
men responded saying, What! Take a man into my house and Credit Rating Agency (ICRA) Ltd. CMC is NABH
to care for my wife? It is better that she should die than accredited and has been awarded 'Asia's Best Private
another man should look upon her face. Custom prevented Educationcal Institute in Medical Category' by KPMG and
them from accepting the help of a male doctor. The next World Consulting & Research Corporation.
morning Ida found out that all the three women had died.
Throughout its history CMC has taken up each new
She believed that it was a calling and a challenge set before
task in response to Christs command. In the words of our
her by God to begin a ministry to the health needs of the
founder, Dr.Ida Sophia Scudder, We thank God for the
people of India, particularly women and children.
way in which He has led us in the past and we look forward
Consequently, she went back to America, entered to an even greater future. We need those who can take
medical training and in 1899 graduated from Cornell up the torch of life and carry on and make Vellore Medical
University Medical College and was among its first group College one of the outstanding medical institutions today
of women students. and, shall I say, in the world. We need your love and
Ida returned to India in 1900 and opened a prayers and help as never before. Today the vision of Aunt
one-bed clinic in Vellore. In 1902, she built the 40-bed Ida, as she was popularly known, has come to fruition.
Mary Taber Schell Memorial Centre for women and children,
named after the donors wife. The original site is now
CMC s Ophthalmology Department. The main campus
moved to the present site in the Thottapalayam area of
Vellore in 1924 and treatment was extended to the whole
family.
Early in her career, Dr. Ida Scudder realised that
the women of India themselves should be trained to help
in medical work. She started a school for women nurses
in 1909 which was upgraded to a College of Nursing in
1946. A training programme for women doctors began
in 1918 which was raised to MBBS level in 1942 and Dr. Ida Sophia Scudder
men students were admitted in 1947. Today CMC offers 1870 -1960
Leprosy is curable 3 Most diarrhoeas do not need antibiotics 4
THE MAIN CAMPUS:
LIST OF ADMINISTRATIVE OFFICERS In accordance with the vision of the founder, CMC
has, through the last many decades, through sheer hard
Director : Dr. Sunil Chandy, MD, DM, work, prayer and dedication evolved into one of the
FCSI., FIC(Aus) pioneering institutions in specialized medical care
rendering invaluable service to large number of patients
from every state in India and neighbouring countries in the
Associate Directors : Dr. Anil K Kuruvilla, MD, DCH spirit of Jesus Christ.
: Dr. Dolly Daniel, MD
: Dr. J.V.Peter, MD, DNB, MAMS, CMC located on Ida Scudder Road, in the heart of
FRACP, FJFICM, FCICM, FICCM Vellore town, is a large 2789 bed hospital with
: Dr.Sukria Nayak,MS, FRCS(G) 144 specialized departments/units. The various
consultants and the days they conduct outpatient clinics
: Dr.Deepak Thomas Abraham, MS
are listed from page 75.
: Dr.Nihal Thomas, MD,DNB(Endo),
MNAMS (Endo), FRACP(Endo), Being a referral hospital CMC is in a position to
FRCP(Edin), FRCP(Glasg), provide specialized medical care to patients requiring
FRCP(London) treatment in more than one area / ailment / disease. This
is due to the unique availability of all the specialized
departments/units under one roof and due to the existence
Principal : Dr. Anna B. Pulimood,
of close understanding and harmony amongst these
MD(Path), Ph.D departments.
Moreover CMC has a system by which it gives
Medical Superintendent : Dr. C.E. Eapen,MD,DM exposure to all consultants by periodically sending them for
various national/international conferences,symposiums and
Treasurer : Mr. Robby Pria Sundersingh, specialized training overseas to acquire the latest
M.Com, ACA knowledge and skills in their respective areas so that
they can provide high quality medical service to all patients
coming to the institution.
General Superintendent : Mr.Ebinezer Sundarraj, MCA,
M.Phil ISSCC FOR WOMEN & CHILDREN
The Ida S.Scudder Centenary
Dean, College : Dr. Selva Titus Chacko, Center for Women and Children
houses the departments of
of Nursing M.Sc.N., Ph.D
Obstetrics & Gynaecology,
Reproductive Medicine, Child
Nursing
Health, Neonatology, Paediatric
Superintendent : Dr. Premila Lee, Surgery and Developmental Paediatrics. There are 424
M.Sc.N., Ph.D beds for in-patient care in this facility.
Eat right and Live Long 5 Expensive Food is not necessarily the most nutritious 6
PERIPHERAL FACILITIES evaluation and treatment. Both inpatient and outpatient
services are available.
In addition to the main campus on Ida Scudder
For further details please contact Head of the De-
Road, there are a number of peripheral facilities which are
partment of Psychiatry, Mental Health Centre, Bagayam,
also departments of CMC.
Vellore-632 002. E-mail :[email protected].
OPHTHALMOLOGY DEPARTMENT Phone No.0416-2284259.
In order to reach the Mental Health Centre (MHC),
The Ophthalmic Department of Christian Medical take No.1 or 2 town bus from the bus stop near the CMC
College is located in the Schell campus 2 km away from out-gate which goes to Bagayam. If travelling by personal
the main campus, on Arni Road, Vellore. Patients with or hired transport ask for directions to the Bagayam Police
eye problems should go directly to this department station. The Main gate to MHC is next to the Bagayam
for registration, investigations and treatment. This depart- Police Station.
ment like other departments of CMC is a tertiary care unit
and equipped with all modern devices. NAMBIKKAI NILAYAM
(Facility for children with Intellectual Disability)
This department has all subspeciality services like
A facility for the evaluation and training of children
Microsurgery, Pediatric Ophthalmology, Cornea clinic and
with Intellectual Disability and other neurodevelopmental
contact lens services, Orbit and Oculoplastic, Vitreo-retinal
conditions like Autism, Cerebral Palsy and Specific Learn-
Surgery, Lasers, Glaucoma, Ocular inflammatory dis-
ing Disabilities. Here it is essential that atleast one primary
eases and Neuro-ophthalmology services. The separate
caregiver of the child should be present during the first
location helps deliver all the dedicated services in a less
consultation and subsequent care and training. The initial
spread out area making the patient experience more
assessment is done with prior appointment only for
enjoyable.
which caregivers can contact the office as given below:
In order to reach the Ophthalmology Department, Child and Adolescent Psychiatry Unit Office
take town bus Route No.2 from the main CMC bus stop Department of Psychiatry, Christian Medical College,
or Route No.1 from Bagayam, near CHAD Hospital and Bagayam, Vellore - 632 002, Tamil Nadu.
ask to be dropped off at Eye Hospital. The facility has a day care program for families who
For further details please contact the Main reside near the centre and an inpatient twenty-four bed
Reception or write to the Head, Ophthalmology facility for a 3 month intervention program, managed by
Department, Schell Campus, Arni Road,Vellore - 632 001, a multidisciplinary team consisting of Psychiatrists,
Tamil Nadu. Suggestion for improvement or complaints can Psychologists, Occupational therapists, Special educators,
also be made to the head of the department. Speech therapists and Psychiatric nurses.
Alcoholism kills you and your family AIDS is not transmitted by casual contacts like shaking hands 10
9
Training: RUHSA focuses on Katpadi railway station via CMC to Bagayam. Taxis and
training health care per- auto-rickshaws are always available at Katpadi railway
sonnel with special em- station and will charge approximately Rs.350/- for taxis
phasis on training middle level and Rs.150/- for auto-rickshaws to bring you to the main
health workers to im- campus. For any help contact the "CMC Help Desk" (phone
prove health services in the No.9367985250) on platform No.1 at the station.
country. Annually about 2000
students are trained in primary Patients travelling to Vellore by meter gauge train
health care and health (Villupuram - Tirupathi line) should get off at Vellore
management through short courses (1-12 weeks). cantonment station which is 2 k.m. from the main campus.
Auto-rickshaws and cycle-rickshaws are available at
Research: Significant contributions are made in generating approximately Rs.80/- and Rs.50/- respectively to take you
and advancing knowledge through population based research to the main campus.
with support from international and national Research
Organizations in the area of nutrition in adults and children, Patients who arrive at Chennai and wish to come
HIV Disease, Cervical Cancer screening in women, under-5 by bus to Vellore should take bus no.102 from the new
bus stand in Koyambedu. This service is available every
morbidity and mortality.
15 to 20 minutes and is about 3 hours journey, a distance
For further details please contact:
of 140 k.m.
The Head
For those coming by air, the options available are
RUHSA Department
either to come into Chennai city from the airport (by bus,
Christian Medical College
taxi or suburban train) and find a suitable connecting train
RUHSA Campus P.O 632 209
from Chennai Central to Katpadi or a bus from Koyembedu
Vellore District, Tamil Nadu, India or take a taxi right from the airport to CMC, main campus
Phone : 04171 - 246251, 9367985804 at an approximate cost of Rs.2500/-
Fax : 04171 - 246255
OUT PATIENTS SERVICES
E-Mail : [email protected]
OUTPATIENT BUILDING (O.P. Block)
HOW TO REACH VELLORE AND CMC (Main Campus)
CMC is located at Vellore, the district head-quarters The Outpatient block is a four
of Vellore District, Tamil Nadu. The main campus is situated storeyed building situated on
on the Ida Scudder Road about 2 km from the main bus- your right as you enter the
main gate.
stand. Those coming to Vellore by broad gauge train
should get off at Katpadi Junction. The main campus Most of the out patient clinics
is about 6 km from Katpadi Junction. Town buses functions in this building.
(No.1 & 2) operate regular day and night service from
Protect your child from fatal diseases : Immunize him/her 11 Blood donation is not dangerous to your health 12
The outpatient department is a very busy area treating REGISTRATION PROCEDURES
more than 7,000 patients per day. Reception staff at i) New General Registration
the OPD and Centenary building will assist patients with a) Fill in the registratrion forms kept at the ISSCC
information and accompany them, if need be, and provide Reception No.401. Please fill all details accurately as they
any sort of procedural assistance if patients may require. are permanent records which you may require later for
Please contact G-12 (OPD Reception) for assistance. reimbursement or further correspondence. If you know the
area Pin Code, enter it correctly on the registration form.
Please give your present active mobile number for any
Every floor has a Floor Manager. You can contact
further official contact.
them if you need any help or if you have any suggestions Note : Don't fill the registration form for revisits.
or encounter problems during your treatment at the hospital.
b) After filling the form, proceed to ISSCC building adjacent
Following are the phone numbers: to OPD building for triaging (counter No.401).
c) After triaging proceed to the cash counters (MCTT) and
OPD Building - 1st Floor -- 9367985228
submit the filled in registration forms with registration fees
2nd Floor -- 9367985229 of Rs.150/- for General patients.
d) CHRIS Card is provided to every new General patient
3rd Floor -- 9367985486 on payment of Rs.30/- which also doubles as patient
Ground Floor -- 9367985302 number card.
e) Proceed to the appropriate clinic with the payment
Basement -- 9367985227 receipt. This receipt will have your name, hospital number,
date, reporting time and location of the clinic. Kindly check
ISSCC Building -- 9367985230 Name, Hosp.No., Date and time of appointment.
f) Submit the payment receipt to the Medical Record Officer
Patient Care Facilitators are available on each floor for at the clinic you are visiting. It is important that the Hospital
handling patient grievances. Number Card / CHRIS Card to be kept safely. Please visit
the OP at the specified time on your registration slip.
OPD Building Basement -- 9367985636 g) Please report one hour before your appointment time.
1st Floor -- 9367985637 ii) NEW PRIVATE REGISTRATION
2nd Floor -- 9367985638 PRIVATE PATIENT FACILITY CENTRE (Silvergate) No.600
(This facility is for new private patients who come to CMC
3rd Floor -- 9367985639 without prior appointment).
Private New Registration can be done at New Silver Gate.
ISSCC Building -- 9367985640
PRE REGIS TOKEN CASH
TRIAGE EXIT
TRATION NO
Unnecessary Vitamins make expensive urine 13 Most diarrhoeas do not need antibiotics 14
New Private patients should do pre-registration online. No extra charges is levied for appointments. Do not pay
www.cmch-vellore.edu -->Are you a patient?--> Book money to middlemen to get appointments.
Appointments --> Pre-registration. After successful online
registration you will get a confirmation number, please note REVISITS
down the confirmation and sequence number, which should
be presented at the Silver Gate for triage and appointment. General patients must pay Rs.80/- for re-visit towards
If you know which department to go/ you have a referral repeat registration charges and private patients must pay
letter please inform to the staff at the Reception. Rs.220/- for revisit. Private Patients who have paid the
Your token number and triage station will be displayed on consultation fees of Rs.650/- need to pay Rs.550/- only
the television infront of you in the waiting area. After triage as consultation repeat - cum registration fees for re-visit
proceed for payment. If you have an urgency for appoint- after three months. Kindly produce your Hosp.No.card /
ment please explain that to the triage staff who will help CHRIS card, don't fill the registration form again. Patients
you. with CHRIS card/ Credit / Debit card can pay on your
Please note that online pre-registration can be done from respective OP Floors. For cash payments please use the
your smart phone, personal computer or the pre- cash counters on the the OPD Ground floor and ISSCC
registration room adjacent to the Silver Gate (New Private building Ground Floor.
Patient Facility). Every private patient will be given a CHRIS
Card. Your repeat appointments can be made using CHRIS ADVANCE BOOKING
card at Silver Gate. Please ensure that your private CHRIS
cards are topped up before seeing the consultant. How Online Appointments can be booked in advance on our
to top up? (See page No.22) website. www.cmch-vellore.edu --> Are you a patient? -->
Book Appointments --> Appointments and follow the
If you have any clarification our staff at the helpdesk in instructions.
the New Private Facility will help you.
If you have any queries, please go through the FAQs
Against Cancellation of Appointments (Frequently Asked Questions) on the website.
(ISSCC Building, Ground Floor, Counter No.492)
If you are a New or Repeat patients (with Hosp.No.) -- New and repeat OP appointments can be made online
and you don't get early appointment, Please contact for General and private patients (Indian and
492 counter for assistance. Patients with inter International Patients).
departmental referrals (general) will be given priority.
Private interdepartmental referrals can go to Silver -- One time date change is allowed online. Change
Gate (600) Monday - Saturday between 1.p.m to 6.p.m in appointment date will be allowed only once
for appointments. Please bring a valid ID proof any time before one day of the day of Appoint-
alongwith the patient for early date change at this ment date.
counter. If your patient is very sick please approach
the ISSCC building Reception / OPD Reception for -- Appointments booked online cannot be refunded
urgent help. or cancelled.
East or West, Immunization is the best 15 A yearly check-up could save your life 16
REPEAT REGISTRATION FOR THE INDIAN PATIENTS Cashless counters
Please check if your Internet settings are ON For patient convenience and quick transactions, all floors
at OPD block are cashless counters. Patients are
Type www.cmch-vellore.edu requested to use CHRIS card, Credit/ Debit card for
payments of investigations and appointments.
Check availability Select Select Appt. Type 4. Refund for private new registration (Rs.650/-) and three
date and click on - General/Private month renewal (Rs.550/-) is refundable one day before
'BOOK NOW' - Dept the date of appointment after deducting registration fee
- Clinic of Rs.220/-.
- Date
- Doctor
Read the clinical specifications 5. Date change is possible only before the date of
carefully and click 'Yes' appointment.
to confirm the doctor
6. You can contact the OPD Supervisors at Counter
No.G31/G32, ISSCC ground floor for assistance for
Check appointment details, your hospital refunds.
number, amount, Select CHRIS card
and Unit changes are done through the Medical Superintendent's
Enter Password Office. Patients doing online registration can send an email
to [email protected] with reason for change.
Premature and low-weight babies need immediate medical care 17 A "Tonic" is not the answer for malnutrition 18
INTERNATIONAL PATIENTS 2. Tourist Visa is non-extendable.
Every foreigner entering India by air, land or sea is required BOOK THROUGH THE IPO ONLINE FACILITY
to complete the Embarkation/Disembarkation card (D/E card) (web id and steps below)
proforma (Form D)- As per the Registration of Foreigners
Rules, 1992. Step 1 : Webid : http://clin.cmcvellore.ac.in/onlineipo/
or http:/www.cmch-vellore.edu/
Registration form should be filled online alongwith passport
Step 2 : Patients Service
details before approaching the IRO for registration. Website
id : http://clin.cmcvellore.ac.in/onlineipo/ . Those who are Step 3 : Appointments
directly admitted in the ward should register in the IRO.
Step 4 : For foreign nationals, please "Click here" to book
The IRO has facilities like CHRIS Card, Triage and Cash through the IPO online facility.
counter to make it easy for the patients to complete all the
formalities in one place. IRO encourages every patient to VISA EXTENTION
use CHRIS CARD for repeat appointments. Queries for
appointment will be handled by IRO. Email I.D : For extention of Visa, get a letter from the doctor mentioning
[email protected]. the reason for your stay. Contact IRO, Prince Manor Building,
Location 900.
Patients from Bhutan and Nepal should submit xerox copy of CHRIS card
their Original voter ID card or Original Citizenship card issued
by the government at the International Office. CHRIS card is multi-functional authentication card issued by
CMC, which you can use to pay for appointments,
GENERAL INSTRUCTION FOR OUR HOSPITAL AS PER investigations, procedures, pharmacy and to pay in-patient
FRRO ADVICE, VELLORE bills of CMC, Vellore.
-- You can recharge your CHRIS Card at any one of the Are you a patient? --> Book
cash counters, KIOSKS or online. Appointments --> CHRIS Card topup
-- Chris card top-up is also available through Net
Banking www.cmch-vellore.edu --> Are you a
patient? -->Book Appointments--> CHRIS Card Type Hospital Number, CHRIS card
top up. Pin- Click Login
-- You may use the card to book advance appointment
from your home through our website
www.cmcvellore.ac.in provided you have sufficient Check your details - Enter Topup
cash balance in your hospital number account. amount - Submit
Cash should be paid at cash counters only. If you choose to be a General Patient, you will
Demand drafts are accepted at all cash counters. be seen by one of the doctors in the appropriate clinic.
But if there are concerns a second opinion is always
Payments can be made through CHRIS card/ Debit/ asked for from a consultant at no extra cost.
Credit cards in all floors, in ISSCC Building (4 to 14
Counters and in OPD Building ( 7 to 10, 10a, 10b If you are a Private Patient, you will meet the
counters). consultant in the appropriate outpatient clinic or by prior
appointment at other times. In some speciality clinics
Very poor patients who cannot afford to pay the during the first visit you will be seen by a junior Consultant
registration fees of Rs.120/- or revisit fees of Rs.65/- are / Registrar and the second visit by the Consultant.
requested to approach the OPD Reception (G12) for free All fees and charges collected go to the institutional
registration. funds and no doctor working in CMC has any private
practice.
To avoid over-crowding in the clinics only one
When you (as a general patient or private patient)
relative will be permitted to accompany a patient.
are referred to another department for opinion or treatment,
Entry and Exit points :
the option is available to you to be seen as a general
patient or as a private patient.
Gate 1 : Entry for patients who have Doctor's
appointments with CHRIS Card (Collect CHRIS
card in counter No.402, ISSCC building) on Interdepartmental Referrals :
same day.
Referral Consultation on the same day to a different
Gate 2 : Only exit. department for a private consultation is Rs. 550.00
Registration charges for consultant in the same unit is also
Gate 3 : Entry for patients who have blood investigations Rs.550.00. Please show your Hospital card / CHRIS card
ECG. at all service stations. Private interdepartmental referrals
can be done in the Silver Gate (Private Patient Facility)
Gate 4 : Entry for patients who have to go for x-rays Location 600 between 1.00 p.m to 6.00 pm Monday to
and to P.C.F. Friday and 1.00 pm to 4.00 pm on Saturday.
Expensive Food is not necessarily the most nutritious 25 Today's prevention is tommorrow's health 26
ACCESS
(Access to Corporate Cashless Entry and Services) * Photocopy of Employee ID Card in case of Corporate
ACCESS is a single window facility for processing Cashless Insurance
requests. * Outside Hospital Reports if any
All patients referred by companies should first go to the ACCESS Timings : Monday to Saturday 8.00 am -- 8.00 pm
Counter adjacent to the Silver Gate (603) New Private Patient Contact Number : 0416 - 2283604/ 6193
Facility (with the company referral letter to get their paper Email : [email protected]
processed).
ALPHA CLINIC
New Company referred patients can book advance appointment
by sending email to [email protected] with the company (1) Any private patient who wants to be seen quickly can
referral letter, investigation reports and the below mentioned opt for this facility.
details:
-- Patient Name (2) You can request your consultant that you be seen
-- Age, DOB in ALPHA Clinic.Call the ALPHA Clinic reception and request
-- Sex for an appointment to be seen by a particular consultant.
-- Marital Status (Ph.No. 0416- 2282299).
-- Required Appointment Date & Department (3) You may request for a particular consultant to see
-- Mobile Number you. However, if he/ she is busy, he/ she has a right to
decline. The Patient Service Manager can help you find
Repeat company referred patients can book appointment online a suitable doctor for consultation in his/ her absence.
if there is a credit validity date. Repeat patients who doesn't
have credit validity date can book appointment by sending email
(4) If your consultant is happy to see you in ALPHA Clinic
on a non OP day, you can be seen in ALPHA Clinic by
to [email protected] with the old referral letter mentioning
paying the difference in consultation fees.
Hospital Number, Department and the date of appointment
required. (5) Consultation fee for first visit is Rs.1,320/- (including
Procedure to book repeat appointment : free second visit within a week and medical report ).
Go to the website www.cmch-vellore.edu --> Are you a patient? (6) Consultation fee for a repeat visit within 3 months is
--> Book Appointments --> Appointments and follow the Rs.275/- per visit.
instructions.
Insurance patients who needs to avail cashless facility for (7) Consultation fee for a repeat visit after 3 months is
Rs.1,100/-.
inpatient treatment needs to contact ACCESS with the following
documents. (8) We encourage use of CHRIS card/ credit / debit cards
* Photocopy of the Health Card as ALPHA Clinic is run on a cashless format.
* Photocopy of patients ID Proof
(Voter's Card, PAN card, Driving License, Passport) (9) You can do a Master Health check up in ALPHA
Clinic.The charges for such a check up is available with
the Patient Service Manager in ALPHA Clinic.
Premature and low-weight babies need immediate medical care 27 A "Tonic" is not the answer for malnutrition 28
(10) Advance booking is not allowed in ALPHA Clinic. Counter No.15 in ISSCC is open for registration upto 12.00
Appointments are done one day in advance. midnight. Thereafter registration can be made at the
counter No.3 next to the Accident & Emergency Depart-
(11) Same day booking can be done through the Patient ment.
Service Manager if a consulting slot and the consultant is
available. (C) CHEST PAIN UNIT
Patients with chest pain should go directly to this
(12) If the consultant does not see you, your cash will
Unit, situated at the entrance of the main campus.
be refunded as per CMC policy.
(13) Your appointment slot will be open for 3 hours ESTIMATION OF COST
pending payment. If payment has not been made within
If you would like to know the approximate cost of
3 hours, the appointment slot will be cancelled
automatically. your treatment write directly to the Head of the concerned
department or unit. It is advisable to estimate your total
(14) For problem / query you can contact the Patient cost before coming here. The expenses will possibly
Service Manager in ALPHA Clinic, Ph: 0416 -2282299. include charges for such items as registration, revisits,
tests, investigations, medicine, diet, theatre,anaesthesia,
blood, oxygen, bed and nursing, radiation therapy, phys-
EMERGENCIES
iotherapy and occupational therapy, whenever these are
(A) Accident & Emergency Medicine advised by the doctor.
Apart from the above, there will be other costs OUT-PATIENT CLINICS
incurred such as boarding and lodging. It is wise to budget
for all the above and to provide for sufficient reserve. It On reaching the appropriate out-patient clinic,
is important to keep in mind that specialized treatment is submit the appointment slip to the MRO, please be seated
expensive and takes time. in the waiting hall. When your medical chart reaches the
clinic, the MRO in the hall will call your name. On
producing the payment slip which you had obtained during
REFERRALS
registration, the MRO will send your chart to one of the
doctors. If you have registered as a Private patient, your
If you are referred to another department for chart will go to a consultant or his/ her approved assistant.
opinion/treatment, the option is available to you to be seen Your name will be called out when your turn comes and
either as a General or Private patient. If you choose you will be seen by the doctor. Report to MRO according
to be a General patient and the clinic you are referred to to your reporting time.
is on the same day, contact the MRO of that clinic for an
appointment. When you meet with your doctor feel free to discuss
all your health problems with him/her, giving all relevant
However, if the clinic you are referred to is on information about your sickness and follow the advice
another day, you have to pay Rs.80/- for a General patient given.
at payment counters showing the referral slip. If you do
not show the referral slip your chart will be sent to your If the doctor decides to have some clinical tests
previous clinic. done, such as examination of blood, urine, stool etc., you
will be issued the required forms. The steps to be
To see a consultant get an appointment by making a followed are described below under the heading Tests
payment of Rs.550/- at Silver Gate (Private Patient Facility) and Investigations.
Room No.600. Monday - Saturday between 1.00 pm to
If the doctor decides to put you on treatment, you
6.00 p.m.
will be given prescription slips for purchase of
medicine/ injections and/ or treatment procedures.
Steps to be followed are given below.
Leprosy is curable 31 Unnecessary injections will not cure you 32
If the doctor decides to admit you as an inpatient, 24 HOUR URINE and other routine Biochemistry samples
he/she will give you an admission order. The steps to be (Location : G-21A)
followed then are given below.
Collect bottles from No.G21A in the ground floor of
If the doctor decides on any other course of action, the O.P. building. After collecting the specimen return it to
he/she will explain the details to you. the same place.
PAYMENT FOR TESTS & INVESTIGATIONS
Timings : 8.00 a.m. - 4.00 p.m.
After obtaining the lab requisition master slip from the Saturday : 8.00 a.m. - 12.00 noon
doctor, proceed for the payment and then for the ap-
propriate tests/ investigations. X-RAYS (Location : G-11)
Investigation payments can be made at all payment After payment, X-rays are taken in the same OPD
counters (except pharmacy counters) in the ground floor ground floor (G-11).
of the OPD building and ISSCC from 6.30 am to 8.30 pm.
You can pay for the next days investigations in the evening CT SCAN, MRI (Location:Radiology Dept, Main Building)
itself. In the OPD block, each floor has a payment counter.
After payment get appointment at G-11A in the OPD
Company patients building and report at instructed time.
b. Special procedures:- Fibreoptic Bronchoscopy, IMMUNIZATION FOR CHILDREN (Location : ISSCC No.450)
Pleural Biopsy, Polysomnography and other studies.
Children may be taken to the Immunization and Well
Baby Clinic in the ISSCC straight away for immunization.
- Make payment at payment counter
After weight and temperature recording, the doctor
will examine the child and give a prescription for immunizing
- Fix appointment at Pulmonary Function Lab
your child. There is no need for OP registration for this.
- Report to the area where the test is to be done MINOR SURGERY DRESSINGS (location : OP building
(as per instruction provided). G-43)
If you require minor surgical procedure or dressings,
For conducting certain tests like cardiac catheterization you will be given a prescription for the same, specifying
angiocardiography, bronchoscopy, arthogram etc., and for the charges for the treatment. Pay the amount at the
collecting samples for certain biopsy tests, the patient has payment counter after which proceed to the O.P.Surgery
AIDS is not transmitted by casual contacts like shaking hands 35 Eat right and live long 36
dressing room (G-43) in the ground floor of the OP building.
.
MEDICAL REPORTS
OTHER TREATMENT
To get a medical report, please request the doctor
For all other treatment you will be given referral slips which at the time of your final visit. He will give you a voucher
should be taken to the concerned doctors/ units. You for payment and make necessary arrangements for the
will be registered and given instructions to follow. medical report or guide you to the person who may be
responsible to arrange this. After making the necessary
DAY CARE FACILITY payment, the receipt may be submitted to the secretary
in the concerned department along with a self-addressed
For the convenience of out-patients while they stamped envelope. The medical report will be posted to
undergo specific time-consuming investigation/procedures, a you later. If the report is ready before you leave you
day care facility has been established at A Block / O4 East, may be able to take it with you. Please write your hospital
where patients can avail a bed and hospital diet, on number and department when you correspond, in case
payment. This facility will be available only during the period you have not received your medical report.
of the actual investigation/procedure done during the day
i.e. between 7.00 a.m. to 7.00 a.m the following day. Patients
can make a request to the doctor who will make necessary IN-PATIENT SERVICES
arrangements. ADMISSIONS
All admissions are made only on the advice of the doctors.
The charge for the day-care facility is Rs.3,750/- for If the doctor feels you require admission he/she will give
A Block and Rs.1,550/- for O Block. These charges and you an admission slip which indicates the amount you will
the fee for the investigation/procedure should be paid and have to pay in advance. The admission procedure varies
reservation made before 3.00 p.m. the previous day. slightly depending upon whether the patient seeks
The medical chart of the patient will be sent to the ward admission in general ward or private ward.
automatically.
All clinical departments have wards attached to them.
BIRTH CERTIFICATE All these wards have few semi-private rooms. At the time
(Location : M.S.Office 3 main building) of admission patient must indicate their preference for
general, private or semi-private room.
To obtain birth certificate, death certificate, recent
corrections, Insurance contact the Medical Superintendents GENERAL WARD ADMISSIONS
office (No.3) in the main building ground floor. A form i) After making the necessary payment you will have to
has to be filled in and a fee of Rs.100/- for Birth Certificate take the admission slip to the ward and show it to the ward
has to be paid at the payment counter in the Main sister who will confirm your admission.
building. The birth certificate can be collected in person
or by post by paying Rs.150/-.
AIDS is not transmitted by casual contacts like shaking hands 37 Eat right and live long 38
SUPPORT SERVICES FOR INPATIENTS
10. We will provide a summary of your bills, with detailed 18. Please provide accurate and full address in capital
break-up of items, drug details and consolidated cash letters. We send reimbursement certificate by
receipt. Detailed break up of items are available in registered post.
weekly bills for inpatients. 19. Completed RC will be handed over to patient /
representative if advised so, on production of
11. Company patients with credit facility can register for registration acknowledgement slip only. But if no one
reimbursement certificate, after the settlement of bills receives it, it shall be sent by registered post.
by the company.
20. Insurance patients are asked to contact M.S Office
12. Medicines which are bought from other than with claim form for R.C.
CMC pharmacy cannot be included in RC. However
these receipts can be attested by the treating doctor III. HEALTH INSURANCE
if found genuine, and claimed directly from your Phone 0416 2282593 / 2283604 / 2286193
institution. These can be submitted to us along with
CMC receipts and bills, for signature. But in case, The Health Insurance is a scheme which is very
you need a separate reimbursement certificate, for popular in the western countries, and slowly picking up
outside purchase alone, you need to pay extra fees. in our country too. Basically, it is transferring your health
risk to a health insurance company by paying a small
13. We strive to despatch Reimbursement Certificate to premium. The following general insurance companies,
you within 7 working days under ordinary namely, National Insurance, Oriental Insurance, United
circumstances. India Insurance and New India Assurance have tied up
with many Third Party Administrators (TPAs) to administer
14. In case you were not able to register for Reimburse-
and manage the health needs of their clients.
ment Certificate when you were at Vellore, you may
send all documents (items 3 to 5) alongwith the fees The following 29, TPAs have signed up agreement with
as Demand Draft favouring "CMC Vellore Association", CMC, Vellore :
payble at SBI Vellore Town, Code :1618 and a 1. Vidal Healthcare TPA Pvt. Ltd.,
covering letter addressed to the Accounts Officer, 2. United Healthcare India (Pvt) Ltd.,
CARE Section, Accounts Department, CMC Hospital, 3. Paramount Health Services (TPA) Pvt. Ltd.,
Ida Scudder Road, Vellore - 632 004.
Today's Prevention is Tommorrow's Health 47 Protect your child from fatal diseases : Immunize him/her 48
4. Family Health Plan Limited However, in this connection, you need to
5. Medicare TPA Services (I) Pvt. Ltd, remember the following :
6. Medi Assist India Pvt. Ltd., Bangalore
7. Heritage Health Services TPA Pvt. Ltd. i) TPAs or Health Insurance companies do not pay for
8. Good Health Plan Limited., Hyderabad inadmissible items. So you need to carry cash in
9. Park Mediclaim Consultants Pvt. Ltd., New Delhi order to pay for these.
10. MD India Health Care Services Pvt. Ltd. ii) They allow only hospitalization and do not pay for
11. Dedicated Health Care investigations done and medicines bought as an
12. Vipul MedCorp Pvt. Ltd. out-patient. So you should be willing to pay for
13 E-Meditek Solutions Ltd. these, by yourself. This amount may vary based
14. Med Save Health Care TPA Ltd. on the number and type of investigations.
15. Alankit Healthcare TPA Ltd.
16. MD India Health Care (T.N Govt Employees Health iii) Either before or immediately after admission, one
Insurance). needs to contact ACCESS. The staff at ACCESS
17. Genins India TPA Ltd (only for Kolkata Police) then gets the Pre Authorisation form (PAF) filled by
18. MD India Retired Staff Scheme (TN. Govt.) the treating doctor. This will be faxed or emailed
Direct Insurance Companies by ACCESS to the TPA which shall in turn give or
19. Bajaj Allianz General Insurance Co. Ltd. deny authorization for hospitalization for you. If we
20. Star Health Insurance and Allied Insurance Co. Ltd. receive the authorization, you can have the treat-
21. Cholamandalam MS General Insurance Co.Ltd ment on credit upto the final approval amount. Over
22. Vanbreda International Insurance company. and above the final approval you need to pay the
23. Star Health Insurance Co.Ltd - TANGENHIS. balance amount. But if it is denied, you need to
24. Future Generali India Insurance Co.Ltd. pay for the treatment. Till the approval is received
25. IFFCO TOKIO General Insurance Co.Ltd. from the Insurance company, you will be treated as
26. ICICI Lombard General Insurance. a cash paying patient.
27. Religare Health Insurance Co.Ltd. iv) Please remember to pay for the inadmissible items
28. HDFC ERGO General Insurance Co.Ltd. and diet at the time of discharge. Kindly ensure
29. Reliance General Insurance Co.Ltd. that you put your signature on the final consolidated
30. Raksha TPA bill before you leave CMC Hospital, Vellore.
In case you are in possession of a Health Insurance card
issued by any of the above TPAs, please contact v) Please ensure that the actual date of your
ACCESS (8.00 a.m to 8.00 p.m - Monday to Saturday)/ admission, date of admission in the pre-authorisation
CARE (8.00 p.m to 8.00 a.m - Monday to Friday and request given by CMC doctor and the date of
from 8.00 p.m Saturday to 8.00 a.m Monday), for further admission in the pre-authorisation from your TPA are
details. However, if you posses the card of any other same.
TPA also, you may check with the ACCESS / CARE at
vi) If you need any other clarification, please feel free
the timings mentioned above, since, we are in the
to walk into ACCESS which is open from 8.00 am
process of signing agreements with many more TPAs.
to 8.00 pm.
Most diarrhoeas do not need antibiotics 49 East or West, 'Immunization' is the best 50
vii) In case, the approval is delayed, you are most 4. For a longer stay you may find it convenient to bring
welcome to make payments and claim reimbursement items such as flask, a tiffin carrier, plates, tumblers,
from the TPA later on, except MD India, T.N.Govt. knife, spoons, etc.
5. Patients are advised to bring a lock and key to keep
DISCHARGE PROCEDURE their personal belongings safe in the cupboard,
A discharge summary contains all relevant details of tests, cabinet or drawer provided.
treatment and doctors advice. You may collect it from the 6. During the months of (November to February), you
department office before leaving the ward. If you return to may require light warm clothes.
C.M.C. for a follow-up examination or treatment, it will be
helpful to bring this document with you. This discharge 7. Sheets, blankets, pillow-covers and towels are
summary is given to you free of charge. You can also provided for inpatients.
arrange for it to be sent by post to you. 8. Bring only essential personal items of clothing and
toilet articles. It is not advisable to bring jewellery
OTHER CERTIFICATES or other expensive articles. For inpatients requiring
For Medical fitness certificate, emergency certificate and surgical procedures, it is the responsibility of the
leave certificate contact your doctor before leaving the ward. relatives/ attendants to take possession of all
For travel concession forms contact Medical Superintendent's valuable personal belongings. CMC will not take any
Office - 2. For birth and death certificates contact the responsibility for the loss of personal
Medical Superintendents Office. (Room No.3) in the main belongings of patients.
building, ground floor.
9. Patients should not bring money (large amounts) in
GENERAL INFORMATION the form of a draft as they will find if difficult to find
WHAT TO BRING / NOT TO BRING an introducer.
Your length of stay at CMC would be considerably 10. Children below the age of 12 are not allowed to visit
shortened if you remember to bring with you the following: patients in the wards.
1. All relevant reports, X-rays, Biopsy Slides, blocks, and
prescriptions for drugs, which you might have TRANSPORT AND AMBULANCE FACILITIES
obtained from other doctors. 1. With prior payment : Arrangements for an
2. Patients requiring surgery and/or blood transfusions ambulance to meet critically ill or non-ambulant patients
are advised to bring relatives or friends as blood at Katpadi railway station can be made by writing to the
donors. Medical Superintendent, C.M.C./PRO before your visit, by
paying in advance.
3. Patients requiring in-patient care should bring along
one lady attendant to stay in the ward during the 2. While at CMC : You can make use of this facility
night. Male attendants or relatives are not allowed to by making the necessary payments. Kindly contact our
stay with the patient in the ward after visiting hours. Reception staff at the Main Reception.
Eat right and live long 51 Alcoholism kills you and your family 52
WHEEL CHAIRS / STRETCHERS A WORD OF CAUTION
These are available near the ISSCC Building and
at the Main Reception. There are a few people totally unconnected with CMC
posing as guides, doctors and volunteers. Please do not
FOOD be misled by these touts and brokers who may
approach you with a promise of getting appointments,
The Good Samaritan Cafeteria attached to the
blood, bed, special care by doctors. etc., in exchange
CMC Annexe serves south Indian and Western food.
for money.
Room service is also offered to the guests in the CMC
Annexe. Coffee, tea, snack tokens are available in Please note :
advance to avoid rush at peak hours. The service hours
are : 1. For any requirement of blood the officer in charge at
the Blood Bank should be contacted.
Breakfast : 6.45 to 8.45 a.m.
Breakfast (Sunday) : 6.45 to 9.30 a.m.
Refreshments : 9.00 to 11.30 a.m. 2. All cash is to be remitted only at the cash counters
Lunch : 12.00 to 1.30 p.m. and not to any individual.
Tea : 3.00 to 5.30 p.m.
Dinner : 7.00 to 8.30 p.m. 3. Doctors will attend on you only in the outpatient clinic
Dinner (Sunday) : 7.00 to 8.15 p.m.
and departmental offices and in the wards
HOSPITAL HOLIDAYS 4. All staff have identity badges. Please ask to see them
Weekly Holidays - Saturday afternoon if you have a doubt.
- Sunday full day
New Year - January 1 5. Tipping staff in cash or kind is strictly prohibited.
Republic Day - January 26
Good Friday - as per calendar 6. C.M.C. does not have any branch office in any
Independence Day - August 15 part of India and does not work through the
Christmas - December 25 assistance of any agent.
If you face any sort of problem and need any
WORKING HOURS clarification or assistance, please contact the staff
of the Public Relations Office who are happy to do
Offices: 8.00 a.m. to 4.30 p.m.
all they can to help you.
AIDS is not transmitted by casual contacts like shaking hands 53 Eat right and live long 54
ASSISTANCE PROVIDED BY THE PUBLIC of the Reception Counters. We will put you on our mailing
RELATIONS DEPARTMENT list and send you our newsletter, featuring new develop-
ments and opportunities for sharing in our charitable
This department, centrally located at the projects. The Friends group is a source of encouragement
main entrance of CMC, provides general information, and support. The FOV membership does not entail any
publications about the Institution, guidance, assistance special privileges or concessions for patients or relatives.
and subsidized accommodation for very poor patients. But by becoming a friend, we hope, you will support and
During your stay at CMC there may be instances when promote our work among the poor and the marginalized.
you face various problems for which you require
assistance. In all such situations you are requested to Donations
feel free to meet the Public Relations Officer who will help
Those who are committed to the cause of
you.
the Institution and would like to support it by making a
donation in cash or kind are requested to enquire for
Main Reception
details from the department. For further information on
This is situated at the entrance and provides this see page 68.
assistance 24 hours. The staff at the reception will help
you locate inpatients, and guide you to various Suggestions
departments. The Official Guide to CMC is available When you feel you have a valuable suggestion
here. pertaining to any area of the Institution which could
improve our working system, kindly meet the P.R.O. with
Information about CMC Main Campus such suggestions. Your suggestions will be forwarded
to the appropriate department and if found feasible, will
Patients / relatives / visitors wanting to know more be implemented. We need your suggestions to help us
about the Institution, its objectives, values, what it stands serve you better.
for, programmes, departments, historical background and
publications are welcome to meet the P.R.O. For Lost and Found articles
individuals and small groups who are genuinely
interested in CMC and its work, arrangements can be While patients are asked not to bring costly
made for them to have a tour of the campus, with prior articles, in the event of losing any items, they are
appointments. requested to check at the Public Relations Department.
On the contrary if patients/attendants happen to find a
Friends of CMC Vellore costly article, they are requested to bring it to the Public
Relations Officer who will try to locate the owner.
Friends of CMC Vellore is a network of benevolent
people, interested in the work of CMC. Visitors, patients ACCOMMODATION
and relatives are welcome to join the FOV organization.
The CMC Annexe in Sathuvachari, provides
Membership is free. Just fill in the form on the last page
accommodation for patients and relatives who might have
of this book and give to the Development Office or any
to stay here for a long time. All rooms are double bedded
Leprosy is curable 55 Eat right and live long 56
OUT PATIENT SERVICE SCHEDULE
Kindly Note: Patients attending Cardiology department can take a card for any consultant. They will
have a preliminary assessment by a doctor following which they will be seen by the Consultant on
76
the day he / she is available in the OPD along with available preliminary investigation reports.
Prosthodonics
Wednes O.P Block 130 : Sibu Simon, MDS
Dental Unit II Tues, Thurs & OPD block : General OPD & PC
Saturday 130
: Santosh Koshy, MDS
: Jagadish Ebenezer, MDS
: Soumya SV, MDS
: Shini Susan Samuel, MDS
: Surya Prakash Sarma, MDS
: Daniel Sathiya Sundaram, MDS
78
(Afternoon)
DEPARTMENT DAY LOCATION CONSULTANT
Genodermatoses Saturday OPD Block : Referral clinic
Clinic (Morning) 250
ENT I Mon (New & Review) 3rd Floor : Rajiv C.Michael, DLO., MS., DOHNS
(Head & Neck, Wed (Review) 320 (RCS. ENG)
Skull Base, ENT : Regi Thomas, DLO., DNB
Tumour Clinic) : Rajan Sundaresan, DLO, MS
: Syed Kamran Asif, MS
Tumour Clinic Mon & Wed " : Rajiv C.Michael, DLO., MS., DOHNS
(HNCA) (New & Review) (RCS. ENG)
: Regi Thomas, DLO., DNB
: Rajan Sundaresan, DLO, MS
: Syed Kamran Asif, MS
ENT II Tuesday O.P.D.Block 320 : Ajoy Mathew Varghese, MS, DNB, PDF
(New & repeat) 3rd Floor (Ped.ENT) (on leave)
Thursday : Mary John, MS DLO DNB, Ph D
(Repeat ) : Naina Picardo, MS DLO, PDF(Ped.ENT)
: Ajay Philip, MS, DNB, DLO
: John Mathew MS, DLO
83
DEPARTMENT DAY LOCATION CONSULTANT
Pediatric ENT Tues and " : Ajoy Mathew Varghese MS, DNB, PDF
Thursday (Ped.ENT) (On leave)
: Mary John, MS, DLO., DNB., PhD
: Naina Picardo, MS, DLO, PDF (Ped.ENT)
: Ajay Philip, MS, DNB, DLO
: John Mathew MS, DLO
Pediatric Cochlear Tuesday (New) " : Ajoy Mathew Varghese, MS, DNB, PDF
Implant Clinic (Patients Thursday (repeat) (Ped.ENT) (on leave)
with Hearing loss) : Mary John, MS, DLO, DNB, PhD
: Naina Picardo, MS, DLO, PDF (Ped.ENT)
Pediatric Airway Tues (Repeat) " : Ajoy Mathew Varghese, MS, DNB, PDF
Clinic Thurs (New) (Ped.ENT) (On leave)
Monday & Main Building : Nihal Thomas, MD, MNAMS, DNB (Endo),
Thursday 2nd Floor, 810 FRACP (Endo) , FRCP (EDIN)
Endocrine Office : Riddi Das Gupta, MD, DM(Endo)
Pituitary Clinic Monday & 111
Thursday O.P Block : Pituitary Clinic Consultant
2 - 5 pm 1st Floor
Bone Clinic
DEPARTMENT DAY LOCATION CONSULTANT
Integrated Mon & Thurs Main building, : Nihal Thomas
Thyroid Clinic 9 -5 pm 2nd floor - 810 : Dukhabandu Naik
Endocrine Office : Riddi Das Gupta
Foot Procedures Mon, Wed & OPD Block 1st : Diabetes Educators
Thursday Floor , No.111
2.30 - 4.30 pm
Tues & Fri " : Ebby George Simon, MD., DM(G) (on leave)
: Sudipta Dhar Chowdhury, MD., DM(Gastro)
: Reuben Thomas Kurien, MD., DM(Gastro)
Pancreatico Biliary Tues & Fri OPD block 110 : General OPD
Clinic
: Kiran Sasi. P
DEPARTMENT DAY LOCATION CONSULTANT
HD Foot Ulcer Monday Hand Therapy & : Binu P Thomas, D.Orth, M.S.Orth.,
Clinic (2 - 4 pm) Leprosy PDFHS (USA)
Physiotherapy : Samuel C. Raj Pallapati, D.Orth., DNB (Orth),
Section. Basement PDFHS(USA)
of Emmaus-Suisse: Anil Mathew, D.Orth., M.S.Orth.PDFHS (CMC)
Block (Below : Sreekanth R, D.Orth, M.S.Orth, PDFHS (CMC)
PMR-OPD) : Kiran Sasi P, D.Orth,M.S Orth,DNB Orth,MNAMS
Clinical Tuesday Haematology : Alok Srivastava, MD., FRACP, FRCPA, FRCP
Haematology Friday Department : Vikram Mathews, MD, DM,
(Afternoon) (OT Building) : Biju George, MD, DM,
: Aby Abraham, MD, DM (Study leave)
: Anu Korula, MD, DM
Infectious Diseases
IDRC Tuesday & O.P Block : Priscilla Rupali, MD, DTMH
Friday (210) : George M.Varghese, MD, DNB, DTMHFIDSA
: Rajiv Karthik K, MD, MPH
: Abi Manesh, MD
*Consultants :Debashish Danda, John Mathew, Ruchika Goel, Sandhya .P, Ramya.J, Santosh Kumar Mandal
DEPARTMENT DAY LOCATION CONSULTANT
Gynaecologic Mon & Thurs ISSCC building : Abraham Peedicayil, MD, FRCOG
Oncology Afternoon 1st Floor 510 : Rachel George Chandy, MD, DGO
Satur (Morning) once : Anitha Thomas, MD, DGO, DNB
in three weeks : Vinotha Thomas, DGO, DNB (On leave)
: Ajit Sebastian, MD, DGO
Obst. & Gynae.I (New) Mon & Thurs ISSCC building : Jesssie Lionel, MD, DGO, Dip NB (FM)
General (Morning) 510 : Elsy Thomas, MD, DGO
Gynaecology Wednesday : Dibu Sam, MD, DGO
Satur - once in
3 weeks
Perinatal Medicine Wednesday ISSCC : Obst. & Gynae and Neonatalogy &
Clinic (Afternoon) 510 Genetics
Spinal Disorders Monday O.P Block : Kenny S.David, M.S. Orth., F.A.C.S
Surgery Unit Thursday B 20 : K.Venkatesh, D.Orth., Dip.N.B.Orth.
(SPINE) : Rohit Amritanand, M.S.Orth., MAMS
: Justin Arockiaraj, D.Orth,M.S.Orth, DNB Orth.
PGDHA
Club Foot Clinic Tues & Fri (B30) : Paediatric Orthopaedics Consultant
Room No.3 : Paediatric Orthopaedics Fellow,Registrar,
Physiotherapist, Occupational Therapist
Screening for DDH (Developmental Dysplasia of Hip) -- Tuesday and Friday (B 40 Room No.3)
Cerebral Palsy Clinic Friday (B40) Multi Disciplinary Clinic with Paediatric Ortho,
(Referral Clinic) 2.30 pm Room No.4 Developmental Paediatrics, Physical Medicine and
Rehabilitation, Child and adolescent Psychiatry
Paediatric Orthopaedic clinic accepts all patients with orthopaedics problems who are under 15 years of
age. Direct Registration on Tuesday and Friday.
102
Paediatric CRF Clinic Wed & Sat " : Indira Agarwal, MD, FISN
(Morning)
Fri (Afternoon)
Sat (Morning)
Room No.3
DEPARTMENT DAY LOCATION CONSULTANT
Paedatric Tues, Thurs ISSCC : Reju Joseph Thomas, MS, DNB
Surgery I & Saturday (520) (Gen.Sur.), M.Ch.(Paed.Sur),
Morning DNB (Paed.Sur), MMAS(Laparoscopy Sur)
: Susan Jehangir Homi, MS (Gen.Sur),
M.Ch(Paed.Sur)
: Ravi Kishore, MS (Gen.Sur),
M.Ch (Paed.Sur)
: Jujju Jacob Kurian,MS, M.Ch, MRCS
Paediatric Monday ISSCC : Sampath Karl, MS(Gen.Sur), M.Ch(Paed.Sur)
Surgery II Wednesday (520) : John Mathai, M.S(Gen.Sur), DNB (Gen.Sur),
Friday M.Ch(Paed.Sur)
Morning : Harshjeet Singh Bal, M.S(Gen.Sur),
M.Ch(Paed.Sur)
: Sundeep Kisku, M.S, M.Ch (Paed.Sur)
Peadiatric Urology Mon to Friday ISSCC : John Mathai, M.S(Gen.Sur), DNB (Gen.Sur),
520 M.Ch(Paed.Sur)
: Sundeep Kisku, M.S, M.Ch (Paed.Sur)
: Ravi Kishore, MS (Gen.Sur),
106
M.Ch (Paed.Sur)
Physical Medicine & Tuesday & PMR : George Tharion, D.Ortho,DPMR,MD, DNB(PMR)
Rehabilitation Unit I Friday OPD : Judy Ann John, MD, DNB (PMR)
: Bobeena Rachel Chandy, MD, DNB(PMR)
: Navin B.Prakash, MD (PMR)
: Rahul Jacob Thomas, MD (PMR)
Physical Medicine Monday & PMR : Raji Thomas, DPMR., MD, DNB (PMR)
& Rehabilitation Thursday OPD : Jacob George, MNAMS, MD, DNB (PMR)
Unit II : Henry Prakash, DPMR, MD, DNB (PMR)
: Prashanth Chalageri, DPMR, MD (PMR)
: Asem Rangita Chanu, MD (PMR)
: Jane Elizabeth Sajan, MD (PMR)
Clinics
Amputee Clinic Monday PMR OPD : Prashanth Chalageri
(Afternoon) Room 9 : Jane Elizabeth Sajan
Plastic Surgery Unit I Wednes & O.P.Block : Kingsly Paul M, MS,M.Ch(Plastic)(On leave)
(Plastic & Reconst. Saturday 3rd Floor : Elvino Barreto, MS, M.Ch (Plastic)
Surgery, Cosmetic (8 -12 pm) 340 : Geley Ete, MS, M.Ch (Plastic)
Surgery, Microsurgery,
Cranio-Maxillofacial
Surgery and Burns)
Plastic Surgery II Tuesday & " : Ashish Kumar Gupta, MS, M.Ch(Plastic)
Friday (Afternoon) : Shashank Lamba, MS, M.Ch (Plastic)
(On leave)
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* Availability of named consultant may vary depending on other responsibilities in the department.
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Sat 8 am - 10 am
Urban T.B.Clinic Mon to Fri O.P Block : D.J. Christopher, DTCD, DNB
(DOTS) 8 - 4 pm G 41 FRCP(glasg) FCCP(USA)
Sat 8 - 12 noon
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Department Email Addresses Department Name Email Id
Department Name Email Id Child Health Unit II, ISSCC
Accounts Department, No.105, building, 5th Floor
Main Building, 1st Floor [email protected] Paediatric Nephrology [email protected]
Accounts [email protected]
Accounts [email protected] Child Health Unit III, ISSCC
building, 5th Floor [email protected]
Artifical Limb Centre, PMR
building, Basement, No.670 [email protected] Clinical Gastroenterology and [email protected]
Hepatology, Williams building [email protected]
Biochemistry [email protected] Ground floor
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Department Name Email Id Department Name Email Id
Dermatology Unit II, Main Medical Oncology, Main block,
block, No.257, 2nd Floor [email protected] 3rd Floor [email protected]
Medical Superintendent's Office,
Development Office, Main Main block, Ground Floor [email protected]
block, 1st floor [email protected] Medical Records Department,
Developmental Paediatrics, No.550 OPD block, Basement [email protected]
ISSCC building, 1st Floor [email protected]
IDTRC Project, State Bank of Inida, [email protected]
Directorate, Main Block,
4th Floor
1st Floor [email protected]
Medicine Unit 1, 201, RT block,
ENT I, No.301, RT Block, 3rd Floor [email protected]
2nd Floor [email protected]
ENT II, No.302, " [email protected]
Medicine Unit II, No.202 " [email protected]
ENT III, No.303 " [email protected]
Medicine Unit III, No.204 " [email protected]
ENT IV, No.304 " [email protected]
Medicine IV, No.260, RT Block [email protected]
ENT V, No.305 " [email protected] 3rd Floor
Medicine V, No.207, RT Block
Endocrinology Department, [email protected]
2nd Floor [email protected]
No.810, Main Block, 2nd Floor
Neonatology, ISSCC building,
General Superintendent's Office, No.621, 3rd Floor [email protected]
Main Block,Ground Floor [email protected]
Nephrology Unit I, Main block,
General Pathology, Asha Building, 3rd Floor [email protected]
5th Floor [email protected] Nephrology Unit II " [email protected]
Geriatrics, No.262, Main block, Neurology Unit, Main block,
2nd Floor [email protected] Ground Floor [email protected]
Haematology, O.T block, 1st floor [email protected] Neurosciences " [email protected]
Hand and Leprosy Reconstructive Neurosurgery Unit I " [email protected]
Surgery, No.1103, Paul Brand
Building, 1st Floor [email protected] Neurosurgery Unit II " [email protected]
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Department Name Email Id Department Name Email Id
Nursing Service Service, Main
Personnel Dept, OPD Block,
Block, 1st Floor [email protected]
3rd Floor [email protected]
Ophthalmology, Schell Hospital [email protected]
Principal's Office, Bagayam [email protected]
Obstetrics & Gynaecology I,
ISSCC building, 7th Floor [email protected] Psychiatry Unit I, Bagayam [email protected]
Psychiatry Unit II, " [email protected]
Gynaecologic Oncology " [email protected]
Obstetrics & Gynaecology II " [email protected] Psychiatry Unit III, " [email protected]
Obstetrics & Gynaecology III " [email protected] Public Relations Office, No.620,
Obstetrics & Gynaecology IV " [email protected] Main Block, Ground Floor [email protected]
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Department Name Email Id
Spinal Disorders Surgery, No.1101
Paul Brand Building, 2nd Floor [email protected]
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