Visa Shuttles

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SHUTTLE SCHEDULE

The Visa Shuttle Program is for employees only.

VISA PHOTO BADGE REQUIRED:

Badging is mandatory when boarding the bus; drivers have


the right to refuse access if you do not have your badge Visa
Security

Schedules
3 - San Francisco/Marin

Alameda Lucky Park


del Prado Drive Manzanita Presidio 19th &
Bus Pad Bus Pad P&R & Geary Wawona Metro 4
6:20 AM 6:30 AM 6:40 AM 6:55 AM 7:05 AM 7:45 AM

Park Manzanita Lucky Alameda


19th & Presidio Park & Drive Bus del Prado
Metro 4 Wawona & Geary Ride Pad Bus Pad
4:45 PM 5:30 PM 5:40 PM 6:05 PM 6:15 PM 6:25 PM

Shuttle Stops:
Alameda del Prado Bus Pad: intersection off Hwy 101 south bound,
Novato, CA 94949
Lucky Drive Bus Pad: intersection off Hwy 101 at 450A, Lucky Drive,
Larkspur, CA 94939
Manzanita Park & Ride (Mill Valley): intersection of Hwy 101 &
Shoreline Hwy; shuttle stop is in the middle of the Park & Ride Lot.
Park Presidio & Geary: Park Presidio & Geary at Muni Bus Stop, west
side of Park Presidio.
19th & Wawona: 19th Avenue at the MUNI Bus Stop, west side just
before Wawona, next to Charlie Sava Pool.

5 - Market (56 passenger bus)


B1
Refer to the Van Ness route for additional Civic Center pick-up times.

One Civic Civic One


Market Center B1 Metro 1 Center B1 Market
6:15 AM 6:25 AM 7:00 AM
7:15 AM ---- 8:05 AM
8:05 AM ---- 9:00 AM
5:00 PM ---- 5:55 PM
5:45 PM ---- 6:35 PM
6:50 PM 7:35 PM 7:45 PM

Shuttle Stops:
One Market: Shuttle stop on Howard Street at the Muni bus stop, at
the corner of Howard and Fremont Street. Stop is in front of the
Town Hall Restaurant

Civic Center BART: 8th Street at the shuttle bus-loading zone, just
past Chase Bank.

6 - Van Ness (56 passenger bus)

Lombard Gough Gough Civic


& Scott & Geary & Grove Center Metro 1
---- ---- ---- 6:25 AM *
6:35AM 6:45 AM 6:50AM 7:00 AM 7:40 AM
7:20 AM 7:30 AM 7:35 AM 7:45 AM 8:35 AM
---- 8:55 AM 9:00 AM 9:10 AM 9:40 AM
Gough Gough Lombard &
Metro 1 Civic Center & Grove & Geary Scott
5:15 PM 5:55 PM 6:05 PM 6:15 PM 6:30 PM
5:45 PM 6:35 PM 6:45 PM 6:55 PM 7:10 PM
6:50 PM* 7:35 PM ---- ---- ----
* Civic Center service times 6:25 AM and 6:50 PM are serviced by the
5-Market route.

Shuttle Stops:
Lombard & Scott: Shuttle stop on Lombard Street at the Muni
Bus stop, at the corner of Scott Street, in front of the Golden
Gate Urgent Care building.
Gough & Bush: Shuttle Stop on Gough Street, at the white curb
loading, at the corner of Bush Street.
Gough & Grove: 463 Gough Street at the white curb loading
zone, in front of the Wells Fargo ATM machine.
Civic Center BART: 8th Street at the shuttle bus loading zone, just
past Chase Bank.

7 - Mission (56 passenger bus)

Divisadero 16th & 26th & South


& Geary Mission Valencia Noe Valley Metro 1
6:45 AM 7:00 AM 7:05 AM 7:10 AM 7:10 AM
------ 9:00 AM 9:10 AM 9:20 AM 10:00 AM

South 26th & 16th & Divisadero


Metro 1 Noe Valley Valencia Mission & Geary
5:05 PM 5:45 PM 5:50 PM 6:00 PM 6:30 PM

Shuttle Stops:
Divisadero & Geary: MUNI Bus Stop on Divisadero Street, west side,
just south of Geary.
16th & Mission: Shuttle stop on 16th Street, at the Muni zone, on the
corner of Mission Street. Shuttle stop next to the US Bank.
26th & Valencia : Shuttle stop on Valencia, at the corner of 26th
Street, in front of the Salvation Army building
South Noe Valley: Shuttle Bus Stop at the intersection on San Jose
Avenue and Dolores.

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20A - Metro to One Market

B1
Refer to the Van Ness route for additional Civic Center pick-up times.

Metro 1 Civic Center B1 One Market


7:15 AM - 8:05 AM
8:05 AM * - 9:10 AM
8:50 AM - 9:45 AM
10:40 AM - 11:20 AM
- - -
12:00 PM - 12:40 PM
2:20 PM - 3:05 PM
3:25 PM - 4:15 PM
4:20 PM - 5:15 PM
5:00 PM - 5:55 PM
5:45 PM - 6:35 PM
6:50 PM 7:35 PM 7:45 PM
* Bus departs from Metro 4 at 8:05 AM

20B - One Market to Metro

One Market Civic Center Metro 1


6:15 AM 6:25 AM 7:00 AM
7:15 AM - 8:05 AM
8:05 AM - 9:00 AM
9:10 AM * - 9:55 AM *
9:45 AM - 10:20 AM
11:20 AM - 11:55 AM
12:40 PM - 1:20 PM
3:05 PM - 4:00 PM
4:15 PM - 5:10 PM
5:15 PM - 6:10 PM
5:55 PM - 6:50 PM
6:35 PM - 7:25 PM
7:30 PM - 8:05 PM
* Bus drops at Metro 4 at 9:55 AM

Shuttle Stops:
One Market: Shuttle stop on Howard Street at the Muni bus stop, at
the corner of Howard and Fremont Street. Stop is in front of the
Town Hall Restaurant

Civic Center BART: 8th Street at the shuttle bus loading zone, just
past Chase Bank.

EAST BAY

1 Danville/San Ramon/Dublin (56 passenger bus)

San Castro
Danville Ramon Dublin Valley Metro 4
6:10 AM 6:20 AM ------ 6:40 AM 7:15 AM
------ ------ 6:50 AM 7:05 AM 7:50 AM
------ 7:00 AM 7:20 AM 7:35 AM 8:20 AM

Castro
Metro 4 Valley Dublin San Ramon Danville
4:30 PM 5:10 PM ------ 5:25 PM 5:35 PM
4:30 PM ------ 5:45 PM ------
5:30 PM 6:10 PM 6:30 PM 6:45 PM 6:55 PM
6:45 PM ------ 7:45 PM ------ ------

Shuttle Stops:
Danville: Danville Park and Ride, Sycamore Valley Rd W (Camino
Ramon), Danville.
San Ramon Park & Ride: Bollinger Canyon Road and I-680, on the
west side of Hwy 680. Shuttle stop is near the Chevron station, at
the entrance to the Park & Ride Lot.
Dublin Park & Ride Lot: at Tassajara Road and Taleo Way, off I-580
in Dublin.
Castro Valley Park & Ride: Center Street and I-580. Shuttle stop is
on the south side of the parking lot.

4 - Hayward Bart (56 passenger bus)

Hayward Bart Metro 4 Hayward Bart


7:10 AM 7:50 AM
8:10 AM 8:50 AM
9:15 AM 9:40 AM
4:10 PM 4:45 PM
5:15 PM 5:50 PM
6:20 PM 7:05 PM

Shuttle Stop:
Hayward BART Station: 699 B Street in Hayward. Shuttle stop is
curbside directly outside the main entrance.

11 Walnut Creek (56 passenger bus)

American Pleasant
Canyon Hill Orinda Rockridge Oakland Metro 4

6:00 AM 6:50 AM 7:05 AM 7:20 AM 7:35 AM 8:20 AM

American
Metro 4 Oakland Rockridge Orinda Pleasant Hill Canyon
5:15 PM 6:05 PM 6:20 PM 6:35 PM 7:05 PM 7:50 PM

Shuttle Stops:
American Canyon: Bus stop on Crawford Way, near the corner of
James Road. Next to the American Canyon Library
Pleasant Hill BART Station: 1365 Treat Boulevard, Walnut Creek: at
the passenger loading zone on Sunne Lane.
Orinda BART Station: 11 Camino Pablo, Orinda: at the passenger
loading zone near platform.
Rockridge BART Station: 5660 College Avenue, Oakland: at the
passenger loading zone on College Avenue.
Oakland: 1225 7th Street, Oakland, at the AC Transit Bus Stop at
1225 7th Street.

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12 - Fremont (56 passenger bus / *31 Passenger Shuttle)

Newpark Mall Metro 4 Newpark Mall


7:15 AM 8:00 AM
8:00 AM 8:35 AM
8:45 AM 9:30 AM
5:00 PM 5:40 PM
5:30 PM* 6:10 PM
6:45 PM 7:30 PM

Shuttle Stop:
Newpark Mall: 2086 Newpark Mall, Newark. Shuttle stop is down
from the Burlington Coat Factory. Only the parking spaces at Lot
19/20, furthest from the entrance to Burlington Coat Factory may be
used. Please refer to the Parking Map for detail.

21 - Milpitas (56 passenger shuttle)

Milpitas Park & Ride Metro 1 Milpitas Park & Ride


6:45 AM 7:20 AM
8:30 AM 9:10 AM
4:15 PM 5:05 PM
6:15 PM 7:05 PM

Shuttle Stop:
Milpitas: I-880 / Milpitas Light Rail Park & Ride. Shuttle pick-up at
the VTA Bus stop on E. Tasman Drive, on the corner of Alder Drive,
in Milpitas. Visa parking is permitted at the Milpitas Light Rail Park &
Ride Lot, entrance at Adler Drive. Vehicle Registration is required to
use this parking lot; click here to register my vehicle.

9 SOUTH BAY

San Jose Campbell Cupertino Sunnyvale Metro 1


6:30 AM ------ ------ 7:00 AM 7:30 AM
------ ------ ------ ------ 7:30 AM
------ 6:30 AM 6:50 AM ------ 7:30 AM
------ ------ 7:40 AM 8:05 AM 8:40 AM
7:35 AM ------ ------ ------ 8:35 AM
------ 8:15 AM 8:35 AM ------ 9:25 AM
------ ------ ------ ------ 9:30 AM
------ ------ ------ 8:20 AM 9:00 AM
------ ------ ------ 9:00 AM * 9:45 AM *
9:40 AM 10:15 AM

Metro 1 Sunnyvale Cupertino Campbell San Jose


4:30 PM 5:20 PM ------ ------ ------
4:30 PM ------ ------ ------ 5:30 PM
4:35 PM ------ 5:30 PM 5:50 PM ------
5:15 PM 6:15 PM ------ ------ 6:55PM
5:30 PM ------ 6:25 PM 6:40 PM ------
6:30 PM 7:15 PM ------ ------ 7:45 PM
Bus: Sunnyvale pick-up 9:00 AM, with drop at Metro 4 at 9:45 AM

Shuttle Stops:
San Jose: VTA Ohlone/Chynoweth Station, Intersection of Hwy
85/87 at Santa Teresa Blvd. at the VTA Bus Stop. A pedestrian
walkway connects both sides of the station for easy access to both
Parking Lots.
Campbell: 1675 Winchester Blvd., Campbell, curbside in front of
United Methodist Church. Visa parking permitted at Home Church,
1711 Winchester Blvd., in front of the Worship Center. Only the
designated parking area as shown on the attached parking map,
may be used.
Cupertino: 5145 Stevens Creek Boulevard, Santa Clara, at the VTA
Bus Stop near Bed, Bath and Beyond. Please be advised, use of the
Retail Business parking lots is for patrons only, vehicles found in
violation will be towed at owners
expense.

Sunnyvale: 653 West Fremont Avenue, Sunnyvale, curbside at the


VTA Bus Stop. Visa parking permitted at Sunnyvale Seventh-Day
Adventist (SDA) Church, 653 West Fremont Avenue, Sunnyvale. Use
only the designated parking spaces as shown on the attached
parking map, vehicles found in violation will be towed at owners
expense. Vehicle Registration is required to use the parking lot, click
here to register my vehicle.

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PENINSULA TRANSIT LOOPS

8 - Millbrae BART (31 passenger shuttle)

Millbrae BART Metro 1 Millbrae Bart


7:15 AM 7:35 AM
7:55 AM 8:15 AM
8:35 AM 8:55 AM
9:15 AM 9:35 AM
9:55 AM 10:15 AM
3:10 PM 3:30 PM
3:50 PM 4:10 PM
4:30 PM 4:50 PM
5:10 PM 5:40 PM
6:15 PM 6:45 PM
Shuttle Stops:
Millbrae Caltrain/BART Station: exit and proceed to shuttle area -
Stall #11 (off Rollins Road)

Shuttle Stops:
10 Hillsdale Caltrain (31 passenger shuttle)

Hillsdale Metro 1 Hillsdale


7:35 AM
7:55 AM 8:15 AM
8:35 AM 8:45 AM
9:15 AM 9:30 AM
9:55 AM 10:10 AM
3:20 PM 3:40 PM
3:55 PM 4:10 PM
4:45 PM 5:00 PM
5:10 PM 5:20 PM*
6:15 PM 6:25 PM*
Hillsdale Caltrain: shuttle stop in front of the station, facing El
Camino Real

*Shuttle continues on to Millbrae BART Station

10 Metro to Hillsdale
(31 passenger shuttle)

Metro 1 Hillsdale
7:35 AM 7:55 AM
8:15 AM 8:35 AM
9:00 AM 9:15 AM
9:40 AM 9:55 AM
3:20 PM 3:40 PM
3:55 PM 4:10 PM
4:45 PM 5:00 PM
5:10 PM 5:20 PM*
6:15 PM 6:25 PM*
* Shuttle continues on to Millbrae BART Station

10 Hillsdale to Metro
(31 passenger shuttle)

Hillsdale Metro 1
7:55 AM 8:15 AM
8:35 AM 8:45 AM
9:15 AM 9:30 AM
9:55 AM 10:10 AM
3:40 PM 3:55 PM
4:10 PM 4:25 PM
5:00 PM 5:15 PM

Shuttle Stop:

Hillsdale Caltrain: shuttle stop in front of the station,


facing El Camino Real

Metro 1: 900 Metro Center Blvd., Foster City

Palo Alto Shuttle Service


23 Fremont to Palo Alto
(31 passenger shuttle)

New Park Ardenwood


Mall Park & Ride Palo Alto
7:15 AM 7:30 AM 8:10 AM
9:00 AM 9:15 AM 9:55 AM

Ardenwood New Park


Palo Alto Park & Ride Mall
4:00 PM 4:40 PM 4:55 PM
5:40 PM 6:20 PM 6:35 PM

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Shuttle Stop:
Newpark Mall: 2086 Newpark Mall, Newark. Shuttle
stop is down from the Burlington Coat Factory. Only the
parking spaces at Lot 19/20, furthest from the entrance
to Burlington Coat Factory may be used. Please refer to
the Parking Map for detail.
Ardenwood Park & Ride: 34867 Ardenwood Blvd,
Fremont, CA 94555
Palo Alto: 385 Sherman Avenue. Shuttle stop at the
white zone, in front of the Palo Alto office

24 Metro to Palo Alto


(31 passenger shuttle)

Metro 1 Palo Alto

8:00 AM 9:00 AM

10:00 AM 11:00 AM

12:30 PM 1:30 PM

3:00 PM 4:00 PM

5:00 PM 6:00 PM

24 Palo Alto to Metro


(31 passenger shuttle)

Palo Alto Metro

9:00 AM 10:00 AM

11:00 AM 12:00 PM*

1:30 PM 2:30 PM*

4:00 PM 5:00 PM

6:00 PM 7:00 PM

Shuttle Stop:

Palo Alto: 385 Sherman Avenue. Shuttle stop at the


white zone, in front of the Palo Alto office

Metro 1: 900 Metro Center Blvd., Foster City

Appendix

SHUTTLE NOTIFICATIONS

Dont Forget to Sign Up!

To receive email notification of shuttle delays/changes to


service/shuttle surveys, please send your email contact
information to [email protected]

Remember to include the route(s) you use.

Shuttle delayed more than 10 minutes and you havent


received a shuttle delay notification?
Pure Luxury Dispatch: 1-800-626-5466

Parking at Departure Points


A variety of parking options are available, although not at all
shuttle stop locations. Be sure to plan ahead and research
the options relevant for your particular pick-up location prior
to using the service for the first time.

PURE LUXURY TRANSPORTATION

Exclusive service provider for the Visa Shuttle


Account

Pure Luxury buses currently in service:

Pure Luxury - 56 Passenger Bus

Pure Luxury - 31 Passenger Shuttle

Page 5 of 7 03/22/2017
Pure Luxury - 47 Passenger Shuttle

VISA BUS SIGNAGE

Bus signage is displayed on all of the Visa buses.


Please refer to Exhibit A.

Exhibit A

Signage is on the side door of the bus and in the front window, as
shown below. The bus sign will read Metro and will include the
route name. For example, the Hayward route will read: Metro /
Hayward; the San Ramon/Dublin route will read: Metro / San
Ramon-Dublin; and so on.

BADGE READERS
(Visa photo badge required)

Visa badge readers have been installed in all the Visa buses. All
employees are required to scan / show their badge to the driver
when boarding the bus. Drivers have the right to refuse access if
you do not have your badge Visa Security

Photo A

Photo A - Visa badge reader is mounted near the driver

Forgot your Visa badge?


Give your name and employee number to the driver and show a
photo ID. This information will be recorded and verified by Visa at
the end of the drivers shift.

Emergency Ride Home


San Mateo County Program provides Bay Area
employees who experience an unforeseen
situation/emergency and who commuted to work by
shuttle, biking, walking, carpooling, vanpooling, or riding
transit with a means of getting home (taxi) on the day
the situation/emergency occurred. The Program is for
employees only and is offered during the office hours
8:00 AM 5:00 PM only.

Foster City Employees:


How to Obtain a Voucher * - (during office hours:
8:00 AM - 5:00 PM only)

Security 650-432-4429 or 6(720)4429


If eligible, you will be contacted and provided
with a voucher to be used for your emergency
ride home.

Before 8:00 AM or After 5:00 PM - Please work with your


manager to see if you qualify to expense your emergency
ride home. If approved, the cost will come out of your
department cost center.

* The County Program will NOT reimburse after-the-fact


for an emergency ride home. Only vouchers pre-
approved and distributed by Security will qualify for
reimbursement.

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Palo Alto / San Francisco Employees:
How to Obtain a Taxi Voucher * - (during office hours:
7:00 AM - 4:00 PM only)

Security 650-432-4429 or 6(720)4429


If eligible, you will be contacted and provided
with a voucher to be used for your emergency
ride home.

Before 7:00 AM or After 4:00 PM - Please work with your


manager to see if you qualify to expense your emergency
ride home. If approved, the cost will come out of your
department cost center.

Page 7 of 7 03/22/2017

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