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    In-Restaurant Training Begins in September 2016.: Introducing The SUBWAY NOW! Initiative

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    tonykk
    The document introduces the SUBWAY NOW! initiative to help franchisees and restaurant teams improve operations in four key areas: guest service, sandwich making, shop appearance, and teamwork. Field consultants will conduct evaluations and training sessions from September to December 2016 to assist with these focus areas as part of SUBWAY's efforts to meet customers' evolving expectations.

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    In-Restaurant Training Begins in September 2016.: Introducing The SUBWAY NOW! Initiative

    Uploaded by

    tonykk
    31 views2 pages
    The document introduces the SUBWAY NOW! initiative to help franchisees and restaurant teams improve operations in four key areas: guest service, sandwich making, shop appearance, and teamwork. Field consultants will conduct evaluations and training sessions from September to December 2016 to assist with these focus areas as part of SUBWAY's efforts to meet customers' evolving expectations.

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    Subway

    Original Title

    2016 Dec Newsletter

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    The document introduces the SUBWAY NOW! initiative to help franchisees and restaurant teams improve operations in four key areas: guest service, sandwich making, shop appearance, and teamwork. Field consultants will conduct evaluations and training sessions from September to December 2016 to assist with these focus areas as part of SUBWAY's efforts to meet customers' evolving expectations.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    31 views2 pages

    In-Restaurant Training Begins in September 2016.: Introducing The SUBWAY NOW! Initiative

    Uploaded by

    tonykk
    The document introduces the SUBWAY NOW! initiative to help franchisees and restaurant teams improve operations in four key areas: guest service, sandwich making, shop appearance, and teamwork. Field consultants will conduct evaluations and training sessions from September to December 2016 to assist with these focus areas as part of SUBWAY's efforts to meet customers' evolving expectations.

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    of 2

    SUBWAY Johor

    Newsletter for Applicants

    Dec 2016

    44,874 Restaurants in 112 Countries

    Introducing the SUBWAY NOW!


    Initiative
    The SUBWAY Restaurant of the Future is coming in 2017 and we
    think youll be excited to see some of the early work were doing for
    it. Before the future arrives, we have to take action now to get
    restaurants performing the basics at a high level. Thats Where
    SUBWAY NOW! Comes In. Weve developed SUBWAY NOW! so that
    every franchisee and their restaurant teams understand the many
    benefits to performing the operational basics perfectly. The program
    provides action steps to help restaurants raise the bar in each of the
    following focus areas, which are represented (top-bottom) by the
    icons at right:
    Guest First: Recognizing the value and importance of excellent
    guest service.
    Perfect Sandwiches: Understanding how to improve upon the
    little things that have a big impact when creating sandwiches.
    Beautiful Shops: Seeing the restaurant from the guests
    perspective and understanding how much first impressions matter.
    Team Building: Learning the importance of teamwork and
    Sandwich Artist pride.

    In-Restaurant Training Begins in


    September 2016.
    When Field Consultants visit restaurants in August, theyll help you
    prioritize your restaurants training needs for the focus areas. Together,
    youll schedule which session will take place each month from
    September through December.

    During each of these four months, Field Consultants will conduct a


    standard restaurant evaluation, then share the appropriate materials
    during the scheduled SUBWAY NOW! session.
    Furthermore, new courses, created to enhance the curriculum delivered
    by Field Consultants in your restaurant, will be available on the University
    of Subway. SUBWAY NEXT While SUBWAY NOW! is designed to build a
    solid foundation for operational success in every sandwich shop,
    SUBWAY NEXT is a refresh strategy that includes our Restaurant of the
    Future work you will learn more about it in upcoming STS articles.
    The elements of SUBWAY NEXT will not only help improve the guest
    experience, they will also signify change at SUBWAY restaurants to all
    guests. Each element of SUBWAY NEXT aims to meet our guests
    evolving expectations and engage them in a positive way. Improving
    Sandwich Artist performance will allow restaurant teams to focus even
    more on fully satisfying every guest.
    Enquire: [email protected]

    - Southeast Asia STS Weekly 19 July 2016

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    Johor Participating Stores: Sutera Mall Aeon Bukit Indah KSL City Mall Mount Austin JB City Square
    Larkin Bus Terminal Angsana Johor Bahru Mall Galleria Kotaraya
    Bukit Dahlia Giant Plentong Seri Alam Aeon Kulaijaya
    Johor Premium Outlets Tesco Desa Tebrau Anjung Neighbourhood Centre
    Kluang Mall Aeon Taman Universiti Old Street Commercial Centre-Batu Pahat
    Mall of Medini (Opening Soon) Shell Muar (Opening Soon) Plaza Pelangi (Opening Soon)
    All materials contained in these articles are owned by SUBWAY Development Johore Sdn Bhd and may not be copied, distributed, reproduced, republished, uploaded, transmitted, or otherwise used without the
    prior written consent. All proprietary information is the sole property of SUBWAY Development Johore Sdn Bhd. Proprietary information is considered CONFIDENTIAL in accordance with the terms of any
    agreement between the reader, or the company by which they are employed, with DAI or any of its affiliates. The following trademarks are registered to Doctor's Associates Inc. in the U.S.A. and other countries:
    SUBWAY and the SUBWAY logo. 2015 Doctors Associates Inc. All Rights Reserved.
    **DISCLAIMER** If you are not the intended recipient, you must not use, copy, distribute or disclose this e-mail and its attachment, or any part of its content or take any action in reliance of it. We cannot accept
    responsibility for loss or damage arising from the use of this e-mail or attachments, and recommend that you subject these to your virus checking procedures prior to use. Thank you.

    To unsubscribe to this newsletter, reply with UNSUB to the sender.

    Enquire: [email protected]

    2/2

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