Shd. Nature of HRM PDF

4/3/2016
Issues discussed in this session are following:

Managerial skills
11. Nature of
Human Resource Management
& managing orgs.
Nature of HRM & Authority of HR deptt.
Orgl. functioning & Place of HR deptt.
Professor Debi S. Saini

([email protected])
Management Development Institute, Gurgaon
People mgt.: Roles of HR & Line mgrs
Stages in development of HRM

1
Three sets of Skills in Orgs. for Managers
1. Technical Skills
The ability to apply specialized expertise
Managerial skills
&
Managing organizations
2. Conceptual Skills
The ability to analyze complex situations
3. Human Skills
This Course
The ability to understand, work with, & motivate

people, both as individuals & in groups
focuses on
the 3rd
HBS & Stanford Studies on saliency of people skills: 89:11 & 88:12
Importance of Corporate/other Orgs.
What is meant by an Organization?

Economic & Social arrangements
century greatest accomplishment
Org. is 20th
Orgs
Orgs. epitomize social
where people with individualized background

make available their competencies
to pursue institutionalized
& interests
goals
central role in peoples lives

values: need to change & sustain
6
4/3/2016
Personnel/HR and HRM
Personnel/HR means: People in orgs.

Nature of HRM
&
Authority of HR department
Personnel Mgt.: Mgt. of personnel function

--Individuals/groups/collectives
7
Managers Exercise 3 Types of Authority
Managers Exercise 3 Types of Authority contd
What is meant by line authority?
What is meant by functional authority?
Authority of those mgrs. directly responsible
The authority
in the organizations chain
of command
for achieving organizational goals
What is meant by staff authority/function?
to control
The authority of those groups of individuals

who provide line managers
with advice and services
Using minimum resources

And, producing more
Or,
the activities of other deptts.
related to their specific
functional responsibilities
10
A More Comprehensive View of Personnel Management (PM)
A field of
Efficient use means:
of staff deptt. members
Mgrs. to ensure Efficient & Effective People Utilization
management that relates to:
planning, organizing, directing, controlling
output
the procurement, development, reward, appraisal,
economy in operations
Effective use means:
integration, maintenance, & utilization (e.g IR issues)
Producing right goods/services
of a workforce
that customers want (e.g. economic/reliable car)
for attaining organizational
Meeting the goals
11
goals.
Larger Connotation of HR has 2 focus areas: PM & 12IR
4/3/2016
Human Resource System: As Traditionally Seen

HR Planning
Recruitment &
Selection
Managing
Employee
relations
Human Resource
Management
Learning &
Development
Organizational Functioning
&
Place of HR department
Managing
Performance
Compensation
Mgt.
13
14
Strategic Apex
Support staff
Technostructure
But, mostly HR people dont

command respect:
Middle Line
Why is it so?
Operating
Core
Mintzberg: Five Basic Parts of Structure

15
16
Functions of the HR Manager
Line function
Directing people in own & related deptts.
People Management:
Roles of
HR & Line managers
Coordinative function
Coordinating HR activities
(Involves functional control)
Staff (assist & advise) functions

Assisting/advising line mgrs.
17
This is the Heart of HR
18
4/3/2016
Some of the Main Duties of HR contd
Some of the Main Duties of HR.

1. Devising & organizing main HR Systems
3. Helping employee
Motivation
SelectionTraining/DevelopmentPAReward
4. Communication: NewslettersCircularsMeetings
2. Managing IR
Functions
DisciplineGrievance mgt.
Industrial Disputes Resolution
Collective Bargaining
Managing separation: Dismissal/discharge/retrenchment/VRS
Labour law enforcement
Organizing well-being: HealthSafetyWelfareQWL
5. Facilitation of orgl.
Change (HR is an imp. change agent)
6. Facilitating an engaging
culture
19
20
A Cacophony (Discordant Mixture) HR roles (Ulrich & Brockbank, 2005)

Business
Coach
Partner
HR Leader
Enabler
Advocate
Employee
Change agent
Initiative leader
champion
Operational
specialist
Strategist
Supporter
Human capital
Steward
Rapid
deployment
Internal
consultant
Mgr. of firm
infrastructure
Competency
practitioner
Knowledge
facilitator
Strategic
partner
Maintainer and
Program
Service provider
Monitor
coordinator
Reactive
problem solver
Conscience
Facilitator
Relationship
Architect
Mgr. of employee
Contribution
keeper
Policy
administrator
builder
Administrative
Client
expert
relationship mgr.
21
Key HR challenges and Roles (Ulrich, 1997)

22
HR Functions Performed by Line People

1. Placing the right person on the right job
2. Orienting new employees in the org. (also by HR)

3. Trng. & developing peoples ability (can be by line & or HR or both)
4. Building cooperation; developing smooth relationships
5. Motivating each employee for job performance
Stages in
Development of
HRM
6. Controlling labour costs

7. Creating/maintaining department morale
23
24
4/3/2016
Evolution of HR Roles Over the Years
Evolution of HR Roles Over the Years contd..
1. Social reformer:
4. Consensus Negotiator
Indl. Revolution/exploitation; PM enforced law
After world war II: full employment in Western world:

Led to rise of trade unions, pluralism, CB, WPM
2. Follower of Benevolence
5.
Welfare officers appointed by some employers:

Sick payHousingunemployment benefit
Organization Man
In 1960s: integration of mgrl. activity
OD & mgt. development
3. Human Bureaucrat
Taylors machine man (Sc. method, selection, trng., reward)

Human Relations School ( Mayo, 1933) lead to human bureaucracy
Challenged sc. mgt.: PM developed to humanize work
25
Evolution of HR Roles Over the Years contd
6. Manpower Analysts
In 1970s: attempt to quantify people-related decisions
HRIS, HR Audit, HR A/cingHR PlanningComputers
26
HRM Discipline: Use of Different Terminologies over the years
7. HR management in 1980s (two approaches):

Human Capital Mgt.
I. Resource centredness: people are like other resources (hard HRM)

Focus: planning, control
Contribution to strategic objectives
Strategic HRM & Talent Mgt.
Human Resources Mgt.
Personnel Mgt. & Indl. relations
II. People concern (soft HRM):

People are resourceful humans
TrustDiversityEICulture
Employee Welfare
Time Keeping
27
28
What can One Learn in this Session?

Orgs. need to carefully manage people function
3 types of Authority: HR exercises staff/functional
HR aims for efficient & effective people mgt.
4 transactional functions of HR: But more if IR seen separate from HR
CEO is chief HR strategist: Values, leadership: HR helps realize these
Traditionally, HR has been seen as power monger
SHRM concept has emerged through stages of evolution
29

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4/3/2016

Issues discussed in this session are following:

& managing orgs.

Nature of HRM & Authority of HR deptt.

Orgl. functioning & Place of HR deptt.

Professor Debi S. Saini

People mgt.: Roles of HR & Line mgrs

Stages in development of HRM

Three sets of Skills in Orgs. for Managers

The ability to understand, work with, & motivate

Importance of Corporate/other Orgs.

What is meant by an Organization?

century greatest accomplishment

Orgs. epitomize social

where people with individualized background

central role in peoples lives

Personnel/HR and HRM

Personnel/HR means: People in orgs.

Personnel Mgt.: Mgt. of personnel function

Managers Exercise 3 Types of Authority

Managers Exercise 3 Types of Authority contd

What is meant by line authority?

What is meant by functional authority?

Authority of those mgrs. directly responsible

in the organizations chain

The authority of those groups of individuals

Using minimum resources

the activities of other deptts.

related to their specific

A More Comprehensive View of Personnel Management (PM)

Efficient use means:

of staff deptt. members

Mgrs. to ensure Efficient & Effective People Utilization

management that relates to:

planning, organizing, directing, controlling

Effective use means:

integration, maintenance, & utilization (e.g IR issues)

Producing right goods/services

that customers want (e.g. economic/reliable car)

for attaining organizational

Meeting the goals

Larger Connotation of HR has 2 focus areas: PM & 12IR

Human Resource System: As Traditionally Seen

But, mostly HR people dont

Mintzberg: Five Basic Parts of Structure

Functions of the HR Manager

Staff (assist & advise) functions

This is the Heart of HR

Some of the Main Duties of HR contd

Some of the Main Duties of HR.

Change (HR is an imp. change agent)

A Cacophony (Discordant Mixture) HR roles (Ulrich & Brockbank, 2005)

Key HR challenges and Roles (Ulrich, 1997)

HR Functions Performed by Line People

2. Orienting new employees in the org. (also by HR)

5. Motivating each employee for job performance

6. Controlling labour costs

Evolution of HR Roles Over the Years