Car Questionnaire
Car Questionnaire
Car Questionnaire
I am the student from the business school of Glyndwr University, North Wales. Currently, I am conducting a
research about young people first time purchasing car for my Master thesis. It will take you less than 10 minutes
to complete the questionnaire. I appreciate your great support! Thank you very much!
1.Gender?*
What is your Gender?
Male
Female
2.Age*
How old are you?
20-22
23-25
26-27
28-30
3.marital_status?*
What is your marital status?
Single
Married
Engaged
Divorced
Others
1000-1499
1500-1999
Above 2000
8.Q8. Do you own a car? (If there are more than two cars, please record the
first one)*
Yes, registered under my name/my family name
Yes, registered under my companys name
No, I dont have a car currently Skip to Q15
9.Q9. which of the following procedures did you participate in the process of
purchase and brand choice? (More than one answer )*
Purchase decision of a new car
Decision of the budget
Initial choices of brands and models
Shopping
Pick up family members
Social activities
Travelling
works
15.Q15.Suppose you are going to buy a car for your private use. Among the
following factors, which one matches you most.
Very
Not
unimportant important
Brand
Price
Safety
Speed
Performance
Technology
Color
Size
Equipment and Interior
Exterior Design
Interior Design
Resale value
Neutral
Important
Very
Important
16.Q16. Choose follow purchasing sources which you will use for purchasing
the car. (More than one choice)*
Brochure
Dealer sales staff
Car magazines
Friends and family members
Newspaper advertising
TV advertising or Internet
Car shows
17.Q17. Who will influence you when you buy or want to buy a car? *
O Friends/family
O Brand representative (celebrity)
O Make my own choice
O Seller
O Advertisement
18.Q18. To what extent do you discuss with your family and friends about
purchasing a car ?*
Never
Sometimes
Regularly
Often
20.Q20. To what extent do you see the car only as transport tool*
O Strongly disagree
O Disagree
O Neutral
O Agree
O Strongly agree
22.Q22. How much you want to spend for purchasing your car? (excluding any
other fees, such as tax, insurance, plate fee, etc. GBP*
Below 1999
2,000-4,999
5,000-9,999
10,000-14,999
15,000-19,999
20,000-29,999
Over 30,000
23.Q24. According to the following choice, which kind of car do you prefer?*
Micro car
Super mini/ Subcompact car
Small family car/ Compact car
Large family car/mid-size car
Full-size car/ Large car
Sport cars and grand car
Convertible
Off-roaders
Others
25.Q25. To what extent, do you think purchasing a car can raise your social
status?*
Strongly disagree
Disagree
Neutral
Agree
Strongly agree
26.Q26. To what extent, do you care other people see what car you are using
when you go out?*
Strongly do not care
Care
Neutral
do not care
strongly care
More than 4
If the answer for the above question is none then skip Question 2 else continue
2. Which of the following automobile brands do you currently own? (Check all
that apply)
Chevrolet
Fiat
Ford
Honda
Hyundai
Maruti Suzuki
Renault
Nissan
Mahindra
Mitsubishi
Skoda
Tata
Toyota
Volkswagen
*3. Rate the following factors that plays an important role in making the decision
while purchasing a car?
Most Important
Somewhat Important
Somewhat not Importa
Brand Most
Brand Somewhat
Brand
Important
Price Most
Important
Price Somewhat
Important
Price Somewhat not
Price
Important
Advertising Most
Important
Advertising Somewhat
Important
Advertising Somewha
Advertising
Important
Product
Product Quality
Quality Most Important
Functional
Functional
Specifications
Specifications Most
Important
Exterior
Important
Product
Quality Somewhat
Important
Functional
Specifications Somewhat
Important
Exterior
Exterior Design
Design Most Important
Interior Design Most
Interior Design
Important
Family needs Most
not Important
Product
Quality Somewhat not
Important
Functional
Specifications Somewhat
Important
Exterior
Design Somewhat not
Important
Interior
Design Somewhat not
Important
Family needs
Important
Features Most
Important
Features Somewhat
not Important
Features Somewhat n
Features
Important
Comfort
Comfort Most
Important
Comfort Somewhat
Important
Comfort Somewhat n
Most Important
Important
Safety Most
Somewhat Important
Important
Safety Somewhat
Safety Somewhat no
Safety
Important
After Sale
After Sale Service
Service Most Important
Maintenance
Important
After Sale
Service Somewhat
Important
Maintenance
Maintenance Cost
Cost Most Important
Availability of
Spare Parts
Availability of Spare
Parts Most Important
Fuel Efficiency Most
Fuel Efficiency
Important
Resale Value Most
Important
After Sale
Service Somewhat not
Important
Maintenance
Cost Somewhat not
Important
Availability of Spare
Parts Somewhat not
Important
Fuel
Resale Value
Important
Important
not Important
Discounts/Exchange
Discounts/Exchange
Discounts/Exchange
Discounts/Exchan
ge
Offers/Promotions Offers/Promotions Most Offers/Promotions Somewha Offers/Promotions Somew
Important
t Important
not Important
Interest Rate Offer
Interest Rate Offer
on Car Loans
on Car Loans Most
Important
*4. Which of the following automobile brands are you aware of?
Chevrolet
Fiat
Ford
Honda
Hyundai
Maruti Suzuki
Renault
Nissan
Mahindra
Mitsubishi
Skoda
Tata
Toyota
Volkswagen
*5. Rate the following features that are important to be present in your car?
Most Important
Somewhat Important
Somewhat Not Importan
Chrome
Garnish
Chrome
Garnish Most Important
Wrap around
Wrap around
headlamps
headlamps Most
Important
Alloy wheels Most
Chrome
Garnish Somewhat
Important
Wrap around
headlamps Somewhat
Important
Alloy wheels Somewhat
Chrome
Garnish Somewhat Not
Important
Wrap around
Alloy wheels
Important
Fog lamps Most
Important
Fog lamps Somewhat
Not Important
Fog lamps
Important
Steering mounted
Steering
mounted audio
audio controls Most
controls
Important
Chrome inside
door handles
Electrically
adjustable
mirrors
Rear power
windows
Remote
Locking
Important
Steering mounted audio
controls Somewhat
Important
Chrome inside door
handles Somewhat
Important
Electrically adjustable
mirrors Somewhat Important
Rear power
windows Somewhat
Important
Remote
Locking Somewhat
Important
Important
Most Important
Rear Wipers Most
Somewhat Important
Rear Wipers Somewhat
Rear Wipers
Important
CD player Most
Important
CD player Somewhat
Not Important
CD player Somewhat N
CD player
Important
MP3 Player Most
Important
MP3 Player Somewhat
Important
MP3 Player Somewhat
MP3 Player
Important
Bluetooth Most
Important
Bluetooth Somewhat
Important
Bluetooth Somewhat N
Bluetooth
Important
Engine
Engine
Immobilizer
Adjustable
Steering
Height
Adjustable Seat
ABS(Anti-Lock
Braking
System)
Immobilizer Most
Important
Adjustable
Steering Most Important
Height Adjustable
Seat Most Important
ABS(Anti-Lock
Braking System) Most
Important
Airbags Most
Important
Engine
Immobilizer Somewhat
Important
Adjustable
Steering Somewhat
Important
Height Adjustable
Seat Somewhat Important
ABS(Anti-Lock Braking
System) Somewhat
Important
Airbags Somewhat
Important
Engine
Airbags
Important
Important
Important
*6. Would you change your brand preference if a new brand offers you the
option of a one-time subsidized payment of Rs.20,000 to avail free maintenance
& service of their car for the next 3 years?
Yes, Ofcourse
May be Yes
May be No
Not at all
*7. Do you prefer your car purchase to be financed by the manufacturer instead
of a finance firm?
I would like it a lot
*8. Please associate the automobile brand with the matching taglines.
(You can choose more than one automobile brand for each tagline.)
Maruti
Chevrolet
Hyundai
Ford
Toyota
Wide
Wide
Wide
Wide
Wide
Nissan
Hon
Wide
Wi
Wide
Service Service
Service
Service
Service
Service
Service
Service
Network Network Ma Network Chevr Network Hyu Network F Network Toy Network Nis Netwo
ruti
olet
ndai
ord
ota
san
nda
Availabil
Availability
Availabilit
Availa
Availabil
Availabil
Av
Availabili
ty of
of
ity of
y of
bility of
ity of
ity of
ity of
Parts
Parts Chevrole
Parts Maruti
Parts Hyundai Parts Ford Parts Toyota Parts Nissan Parts H
t
Value
Value for
Value for
Value
Value
Value
Value for
for
for
for
for
Money
Money Chevrol Money Hyund
Money Maru
Money For Money Toyot Money Niss
et
ai
ti
d
a
an
Va
for
Money
da
*9. For each of the following brands, please indicate how likely you are to
consider buying it whenever you intend to go in for your car purchase.
Most Likely
Somewhat Likely
Somewhat Not Likely
Chevrolet Most
Chevrolet Somewhat
Chevrolet Somewhat N
Chevrolet
Likely
Fiat
Ford
Likely
Likely
Honda
Honda Somewhat
Likely
Hyundai Most
Hyundai Somewhat
Hyundai Somewhat No
Hyundai
Likely
Maruti Suzuki Most
Likely
Maruti
Likely
Maruti Suzuki
Likely
Renault Most
Not Likely
Renault Somewhat No
Renault
Likely
Nissan
Likely
Nissan Somewhat
Likely
Mahindra Most
Mahindra Somewhat
Likely
Mahindra Somewhat N
Mahindra
Likely
Mitsubishi Most
Likely
Mitsubishi Somewhat
Likely
Mitsubishi Somewhat
Mitsubishi
Likely
Skoda
Likely
Skoda Somewhat
Likely
Skoda Somewhat Not
Most Likely
Somewhat Likely
Likely
Tata
Toyota
Likely
Toyota Somewhat
Likely
Volkswagen Most
Volkswagen Somewhat
Likely
Volkswagen Somewha
Volkswagen
Likely
Likely
Not Likely
10. Which of the advertisements for a car can you recall watching on TV? Please
mention the complete brand name. (If you are unable to recall any then skip the
Question.)
1
None
If answer is none for the above question then skip to question 20, else continue
12. Which statement best describes your familiarity with the advertisements that
you have seen before?
AD3(Girls Admiring
AD1(Multiple Occasions) AD2(Fun in Red Car)
Car)
I have seen this
I have seen this
advertisement advertisement many
many times
times
before
before AD1(Multiple
Occasions)
AD4(Coup
advertisement once
or twice AD2(Fun in
Red Car)
advertisement once
or twice AD3(Girls
Admiring Car)
I have s
advertiseme
times
before AD4(
Driving)
I have s
advertiseme
twice AD4(C
Driving)
13. Corresponding to each TV Commercial that you have seen before, please
select the automobile brand it represents.
AD1(Multiple Occasions)
AD2(Fun in Red Car)
AD3(Girls Admiring Car)
Chevrolet AD1(Multiple
Chevrolet AD2(Fun in
Chevrolet AD3(Girls
Chevrolet
Occasions)
Fiat AD1(Multiple
Red Car)
Fiat AD2(Fun in Red
Admiring Car)
Fiat
Occasions)
Ford AD1(Multiple
Car)
Ford AD2(Fun in Red
Car)
Ford AD3(Girls
Ford
Occasions)
Honda
Honda AD1(Multiple
Car)
Honda AD2(Fun in
Admiring Car)
Honda AD3(Girls
AD1(Multiple Occasions)
Occasions)
Hyundai AD1(Multiple
Hyundai
Occasions)
Maruti
Maruti Suzuki
Suzuki AD1(Multiple
Occasions)
Renault AD1(Multiple
Red Car)
Maruti
Suzuki AD2(Fun in Red
Car)
Renault AD2(Fun in
Admiring Car)
Maruti
Renault
Occasions)
Nissan AD1(Multiple
Red Car)
Nissan AD2(Fun in
Admiring Car)
Nissan AD3(Girls
Nissan
Occasions)
Mahindra AD1(Multiple
Red Car)
Mahindra AD2(Fun in
Admiring Car)
Mahindra AD3(Girls
Mahindra
Occasions)
Mitsubishi AD1(Multiple
Red Car)
Mitsubishi AD2(Fun
Admiring Car)
Mitsubishi AD3(Girls
Mitsubishi
Occasions)
Skoda AD1(Multiple
in Red Car)
Skoda AD2(Fun in
Admiring Car)
Skoda AD3(Girls
Skoda
Occasions)
Tata AD1(Multiple
Red Car)
Tata AD2(Fun in Red
Admiring Car)
Tata AD3(Girls
Tata
Occasions)
Toyota AD1(Multiple
Car)
Toyota AD2(Fun in
Admiring Car)
Toyota AD3(Girls
Toyota
Occasions)
Volkswagen AD1(Multipl
Red Car)
Volkswagen AD2(Fun
Admiring Car)
Volkswagen AD3(Girls
Volkswagen
e Occasions)
in Red Car)
Admiring Car)
14. Corresponding to each TV Commercial that you have seen before, please
name the car it represents.
AD1(Multiple Occasions)
AD4(Couple Driving)
15. What are the main idea/important message of ads that you have seen
before?
AD1(Multiple Occasions)
AD2(Fun in Red Car)
AD3(Girls Admiring Car
Only motive is of
targeting people
to buy the car.
Only motive is of
Only motive is of
Motive is to spread
Only motive is of
targeting people to buy
the car. AD3(Girls
Admiring Car)
Motive is to spread
Motive is to
spread awareness
awareness of the
awareness of the
awareness of the
of the car.
car. AD3(Girls Admiring
car. AD1(Multiple Occasions) car. AD2(Fun in Red Car)
Car)
Motive is of
showcasing the
functional
Specifications of
the car.
Motive is of showcasing
Motive is of
showcasing the
the functional Specifications
functional Specifications
of the car. AD1(Multiple
of the car. AD2(Fun in
Occasions)
Red Car)
To show that car is of
Motive is of
AD1(Multiple Occasions)
Occasions)
To show that this car is
To show that this
car is for people
like you.
AD2(Fun in Red
Car)
AD3(Girls
Admiring Car)
AD4(Couple
Driving)
AD1(Multiple
Occasions) I dislike it
somewhat
AD2(Fun in Red Car) I
dislike it somewhat
AD3(Girls Admiring
Car) I dislike it somewhat
AD4(Couple Driving) I
dislike it somewhat
I like it somewhat
AD1(Multiple
Occasions) I like it
somewhat
AD4(Couple Driving
like it somewhat
17. Which of the above TV Commercial has a potential to influence you to buy a
car?
I will definitely consider
I might consider
I may not consider
purchasing
purchasing
purchasing
AD1(Multiple
AD1(Multiple
Occasions)
AD2(Fun in Red
Car)
will definitely consider
purchasing
AD3(Girls
Admiring Car)
AD3(Girls Admiring
Car) I will definitely
AD1(Multiple
AD1(Multiple
Occasions) I might
consider purchasing
I might consider
purchasing
purchasing
AD4(Couple
AD4(Couple Driving) I
If you have seen AD1(Multiple Occasions) then please answer questions 18-19, else
skip to question 20.
18. What did you first notice about this advertisement? What caught your
attention?
Somewhat Agree
This ad made me fe
I learned something
I learned something
I learned
something new
and helpful about new and helpful about
new and helpful about the
the car showcased the car showcased in the car showcased in the
in the ad.
ad. Strongly Disagree
ad. Somewhat Disagree
I learned something
This ad made me
feel that the car
showcased in the
ad is right for me.
This ad made me
want to find out
more information
about the car
showcased in the
ad.
This ad made me
I am more likely to
I am more likely to
visit a dealership
after watching this visit a dealership after
watching this
ad.
ad. Strongly Disagree
This ad has
changed my
impression of the
brand of car
This ad made me wa
Strongly Disagree
showcased in the
ad in a positive
manner.
Press AD1
Somewhat Disagree
brand of car showcased in
the ad in a positive
manner. Somewhat
Disagree
This ad shows that the
car showcased is for
people with a premium
lifestyle. Somewhat
Disagree
This ad shows that the
car showcased is a
spacious car. Somewhat
Disagree
Somewhat Agree
car showcased is a
spacious car. Somewhat
Agree
Press AD2
*20. Which of the above Press Advertisements have you seen in a newspaper or
magazine before?
Press AD1
Press AD2
Both
None
21. If you are intended to buy a hatchback car then which Press Advertisement
has a potential to influence your future car purchase decision?
Press AD1
Press AD2
Both
None
*22. Which of the following hatchback cars are you familiar with?
Chevrolet Sail U-VA
Fiat Punto
Ford Figo
Honda Brio
Hyundai i10
Hyundai i20
Volkswagen Polo
Nissan Micra
Renault Pulse
If answer includes Chevrolet Sail U-VA then answer question 23-25, else skip to
question 26
Family Member
TV Commercials
Advertisement holdings
Newspaper Advertisements
Magazines
24. Would you consider a Chevrolet Sail U-VA for your future car purchase?
Yes, I will surely consider
I may consider
25. Have you visited the dealership to see the Chevrolet Sail U-VA or take a test
drive?
Yes
No
*26. Name
*27. Gender
Male
Female
18-24
25-34
35-44
45-54
55-64
65 or older
Unmarried
Divorced
*30. Occupation
Student
Government Employee
Business
Housewife
5 -10 lacs
10 -15 lacs
15 - 20 lacs
above 20 lacs
more than 5