Neoliberal Self
Neoliberal Self
Neoliberal Self
Jim McGuigan
Abstract
This article proposes an ideal type of the neoliberal self as the preferred form of
life in the economic, political and cultural circumstances of present-day developed
and developing capitalism. The neoliberal self combines the idealised subject(s)
of classical and neoclassical economics featuring entrepreneurship and consumer sovereignty with the contemporary discourse of the taxpayer, who is sceptical of redistributive justice, and a cool posture that derives symbolically and
ironically from cultures of disaffection and, indeed, opposition. In effect, the
transition from organised capitalism to neoliberal hegemony over the recent period has brought about a corresponding transformation in subjectivity. As an idea
type, the neoliberal self cannot be found concretely in a pure form, not even represented by leading celebrity figures. The emergent characteristics of the ideal
type, though not set out formally here, accentuate various aspects of personal conduct and mundane existence for illustrative and analytical purposes. Leading celebrities, most notably high-tech entrepreneurs, for instance, operate in the popular imagination as models of achievement for the aspiring young. They are seldom
emulated in real life, however, even unrealistically so. Still, their famed lifestyles
and heavily publicised opinions provide guidelines to appropriate conduct in a
ruthlessly competitive and unequal world.
Keywords: Cool culture, entrepreneurship, ideal (social) type, neoliberalism, organised capitalism, preferred self, sovereign consumption.
Introduction
This article explores the hypothesis that the leading cultural, political and economic features of a given civilisation tend to be implicated in the construction of a
preferred self, that is, a discernible social type. The hypothesis does not claim that
everyone or even a majority of people within such a civilisation will necessarily
display the typical characteristics of a preferred self, merely that there is a social
pressure to do so. Although the argument here has psychological implications, the
proposition concerning a preferred self is principally a sociological proposition.
The following observations are inspired by Margaret Thatchers notorious description of her own politics in 1981 when she remarked that the method is economic but the object is to change the soul.
Substantively, the article is concerned with the transition between two phases
of capitalist hegemony throughout the world during the late twentieth century, in
effect, from the mid-century phase of organised capitalism to the presently hegemonic phase of neoliberal capitalism. The key ideological sources, assumptions
and conjunctures of this transformative process are identified and related to their
implications for selfhood, drawing upon the insights and methodological precepts
of such theorists as Ulrich Beck, Michel Foucault, Georg Simmel and Max Weber
within a broadly cultural-materialist framework.
The article constructs an ideal typification of the neoliberal self, emphasising
how demotic neoliberalism, with the aid of celebrity role models, instructs the
conduct of the young in general today. It is probably most evident in financial
occupations, particularly so in what has come to be seen as an arcane and virtually
sacred or, at least, priestly practice of stock-broking but also in the profanely
popular work of the Devil, leisure-time gambling, which has become such a normalised feature of everyday life. Neoliberal selfhood is especially discernible as
well in the lifestyles, aspirations and frustrations of entrants to the creative industries, a phenomenon that is likely to be of special interest to those of us involved
in cultural analysis and media research.
Neoliberal Hegemony
Although neoliberalism is first and foremost a doctrine of political economy, it is
also, rather more diffusely, a principle of civilisation that shapes the socio-cultural
makeup of people through socialisation in the broadest sense.
Neoliberal political economy imagines that the free-play of market forces the
ineluctable laws of supply and demand that operate unencumbered according to
the never actually existing model of perfect competition is the magical elixir
for prosperity. Enlightened avarice is the motivating incentive for the self. In an
inversion of Marxs labour theory of value, the Schumpeterian entrepreneur is
said to be the wealth creator. Some of the wealth thus created by full-blooded
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long ago is not usually acknowledged when that assumption no longer holds apparently in practice. Neoliberalism is nothing if not contradictory.
Commenting on the failure of the British Conservative Coalition governments
austerity programme to actually reduce the budget deficit, including draconian
benefit cuts, Ha-Joon Chang (2013: 50) has said shrewdly, spending cuts are not
about deficits but about rolling back the welfare state, thereby identifying the
deep project of hegemonic transformation, which is about structural change. At
the same time, the European Unions Central Bank claims to be alleviating suffering in debt-ridden Greece whilst, in effect, worsening it. Yet, in spite of notable
instances of lavish state intervention as well as austerity measures, the authority of
free-market economics retains its credibility albeit perhaps somewhat less securely now in business schools, government finance departments and op-ed columns.
Capitalism had emerged historically in various financial and mercantile manifestations before the enclosures of common land during the eighteenth century. It
only became truly systemic on a societal basis, however, in the nineteenth century
when the principles of free trade and mass production were put into practice with
gusto in Britain by the industrial bourgeoisie. With the exception of a few protectionist measures like the Corn Laws, the state was not meant to interfere in the
natural workings of enterprise and trade. Government was not entirely minimalist,
however: the state established legal arrangements to facilitate business the jointstock company, contractual regulations, restrictions on trade unions, etc. It also
backed up capitalist exploitation and class domination by force when necessary by
sending in the troops. Gun-boat diplomacy was another specialism of the British
state and the militarily-policed empire was an immense source of raw materials
and markets. Admittedly, some progressive legislation was enacted too, for instance, on abolishing slavery and curtailing child labour in order to affect a semblance of civilisation and assuage humanitarian sentiment. It is convenient to label
this phase of capitalist development, liberal capitalism.
Liberal capitalism emerged in national pockets and, through international
trade, its tentacles spread across the world. It became vulnerable, however, due to
periodic downturns in the trade cycle and to the challenge of emerging labour
movements, exacerbated by the rise of socialism and, then in the early twentieth
century, confronted by the counter-system of communism, which for a while
looked as though it might bypass the crisis tendencies of capitalism. Communism
also claimed to serve its people with greater fairness and equality. In the Soviet
Union, the very notion of socialist man was promoted by the authorities to be a
better model of conduct than the greedy individualism of capitalisms economic
man during the 1920s and 30s. From the Thirties right up to the Sixties and, for
some post-colonial countries, a few years beyond, Soviet Communism offered a
credible alternative to capitalism. Furthermore, public ownership of the commanding heights, state planning and management of economic resources were
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also considered promising measures to combine with free enterprise in the mixed
economies of the West.
Already such developments were hinted at earlier within capitalism itself by
what Rudolf Hilferding (1919/1981) called organised capitalism, originally referring specifically to cooperation in German cartels of firms so as to control the
market instead of relying on bitter competition between rivals. Later, during the
Depression of the 1930s, unregulated markets and irresponsible speculation were
denounced universally. A period of state intervention in Western capitalism was
ushered in, including Roosevelts New Deal and the construction of socialdemocratic welfare states in Europe. At that time, belief in the efficacy of largescale state intervention was shared by Keynesian liberals, social democrats, socialists, communists and fascists alike. The remarkable consensus around this expanded form of organised capitalism contributed greatly to the post Second
World War golden age of rapidly advancing affluence and moves towards equalisation of opportunities and rewards on both sides of the Atlantic.
The crisis of the 1970s following the OPEC (Organisation of Petroleum Exporting Countries) hikes in the oil price, however, triggered the turn away from
organised capitalism. The USA led the way, accompanied by Britain, in dismantling the post-war settlement of egalitarian reform, including variously, institutionalised collective bargaining for higher wages and better working conditions,
and the social wage of relatively generous welfare entitlements and so on. Fordist vertical integration was broken down in industrial organisation, to be replaced
by complex networking and outsourcing. Thus the devastation of deindustrialisation was under way in the former Northern and Western heartlands of capitalism.
Manufacturing and heavy-industry were transferred increasingly to cheap labour
markets in the developing South and East. And, there was a switch back to the
pre-Keynesian and less adulterated capitalist nostrums of neo-classical economics.
This shift from organised capitalism to the currently hegemonic neoliberal
capitalism worldwide is a big story of the past thirty to forty years, possibly bigger even than the collapse of actually-existing socialism in former communist
states, albeit facilitated by it. Stuart Hall (1988) always insisted in the 1980s that a
local and pioneering instance of this transformation, the authoritarian populism
of successive Thatcher-led governments in Britain, represented a hegemonic project, not an achieved hegemony. His attitude now to the much broader and globalising category of neoliberalism which subsumes Thatcherism, Reagonomics and
much else besides is somewhat less provisional. However, he still insists quite
rightly, following his theoretical inspiration, Antonio Gramsci, that hegemony is
never a static condition: No project achieves hegemony as a completed project.
It is a process, not a state of being. No victories are permanent or final (Hall
2011: 26).
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tice; from, say, the anarcho-liberalism of the USA through the social-market of
the Federal Republic of Germany to the state-directed forms of East Asia. From a
Centrist position, Daniel Stedman Jones has surveyed this complexity in considerable historical detail in his Masters of the Universe Hayek, Friedman, and the
Birth of Neoliberal Politics. He concentrates most specifically, however, on transatlantic currents and cross-currents. In that regard, he provides a basic definition
of transatlantic neoliberalism: the free market ideology based on individual liberty and limited government that connected human freedom to the actions of the
rational, self-interested actor in the market place (Stedman Jones 2012: 2). This
definition has the virtue of including a conception of the individual subject within
the matrix of neoliberal ideas, the rational, self-interested actor in the market
place; or, to put it another way, Stedman Joness glimpse of the neoliberal self.
Stedman Jones disagrees, on the one hand, with the inevitabilist school of
apologists for neoliberalism, the argument that it was a doctrine whose time of
necessity had come, which has been expounded, for instance, by Daniel Yergen
and Joseph Stanislaw (1998/2002). On the other hand, he also disagrees with
Marxists like David Harvey (2005), the late Andrew Glyn (2006) and Naomi
Klein (2007), who see it as the latest phase of capitalist class struggle around the
globe, responding to a longish term decline in profitability and seizing upon disasters to exploit economically (see McGuigan 2009 for a fairer treatment than
Stedman Joness of these authors). Stedman Joness own account of the rise of
neoliberalism is meticulously detailed but hardly a convincing explanation: for
him, neoliberalism is merely a contingent and surprisingly effective reaction to the
failures of state control, full stop.
It is worth noting, incidentally, that the French historian of systems of thought,
Michel Foucault was on to the significance of the neoliberal episteme very early.
His lectures at the College de France in 1978 and 1979 were supposed to be about
what he called the birth of biopolitics. Yet, in practice, he devoted most of his
lecture time to the topic of neoliberalism as a doctrine of political economy and a
form of governmentality. Foucault did, however, eventually get around to remarking briefly yet very insightfully on its implications for the self. There are two
main reasons for being interested in these lectures now. First, Foucault spotted the
historical profundity of a revival of (neo)liberal thought in the 1970s and his observations concerning it were extremely prescient. Second, Foucault realised that
neoliberalism was not confined to economics and governmental politics in the
conventional sense but that it represented a scheme for reordering the social and a
design for refashioning the conduct of the self.
Foucault spoke about the Germanic school of thought that arose during the
1930s on the Right of politics but not in the Nazi camp, the Ordo liberals, named
after their journal, Ordo. They rejected National Socialism and were fundamentally opposed to welfarism. Contradictory perhaps as it may seem, Ordoliberalism
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was fated to frame the policies of the post-war economic miracle in the Federal
Republic.
In honour of Walter Lippman, Ludwig Von Mises, Von Hayek and others, including Raymond Aron, had held a colloquium in Paris towards the end of the
1930s, at which the term neoliberalism was used apparently for the first time
(Stedman Jones: 31). They set up the comite international detude pour le renouveau du liberalisme (CIERL) to promote it. Already faced with creeping socialism, in their opinion, there was a need to renew the liberal principles of nineteenth-century capitalism for changed times. This call for renewal was made before the Second World War and nearly ten years ahead of the 1947 setting up of
the Mont Pelerin Society in Switzerland by Von Hayek and Friedman, which
made the key transatlantic connection and is normally credited with launching
neoliberalism as a political movement, not just a crackpot doctrine of political
economy.
For Foucault (2004/2008: 226), the announcement of neoliberalism in the late1930s and elaborated upon since then was calling for a return to the pre-twentieth
centurys homo oeconomicus but with a freshly subjective inflection: Homo
oeconomicus is an entrepreneur, an entrepreneur of himself. For such a figure,
according to Foucault, education is not conceived of being so much about learning
as about investment (2004/2008: 229). Notions like human capital come into
play which, Foucault notes, require a mobile and flexible self (2004/2008: 230)
plus the constant orientation to innovation (2004/2008: 231) and growth. In
sum, neoliberalism is about [t]he application of the economic grid to social phenomena (2004/2008: 239). He goes on to say:
What is the function of this generalization of the enterprise form?... [I]t involves
extending the economic model of supply and demand and of investment-costs-profit
so as to make it a model of social relations and of existence itself, a form of relationship of the individual to himself, time, those around him, the group, and the family.
(Foucault 2004/2008: 242)
Harbouring no great fondness for the state himself, Foucault concludes that the
game of neoliberalism is to set the market against the state and, ultimately, to treat
the state and all its doings as a marketplace. How prescient indeed he was.
Wendy Brown (2005) has also noted the percipience of Foucault regarding the
emergence of neoliberalism, the application of economic reasoning to everything
and the construction of a distinctive subjectivity. Following Foucault to the letter,
Brown sees neoliberalism as a governmental regime that sets the rules of conduct
in all spheres of life and, moreover, she believes it needs little in the way of ideological support to sustain the operations of power. In this respect and on the question of ideological ballast, she understates the contemporary role of mass-popular
culture in securing consent to neoliberal hegemony. In my own work on the culture of cool capitalism (McGuigan 2009), the incorporation of disaffection is
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Social Typification
Louis Althussers (1970/1984: 44) gnomic statement, Ideology Interpellates Individuals as Subjects was always too generalised and undifferentiated a theoretical proposition. Yet, it does capture something of how we relate to the world. Althusser claimed that we imagine our relation to the world through ideology as a
universal feature of human existence. At the same time, however, he wished to
explain the ideological reproduction of the conditions and exploitative relations of
production specifically under capitalism. He wanted ideology to do too much, to
serve as a replacement term, in effect, for culture as well as a critical concept.
But, Althussers version of ideology deprived it of the inherently critical promise
of correcting distortion.
Alternatively, in order to question neoliberalism as ideology, then, critique is
obliged to point out the error of its ways. A preferable concept of ideology, then,
is as distorted communication motivated by unequal power relations, a conception
inspired by Jurgen Habermass (1970) optimistic yet quite possibly unrealisable
ideal of undistorted communication. This particular concept of ideology is not
strictly attributable to him. Habermas preferred to dispense with the very notion of
ideology in his theoretical scheme, opting instead for a consensus rather than correspondence theory of truth. Whether fully attainable or not, some idea of undistorted communication, similar to the concept of the public sphere, is an essential aid to and necessary feature of the critique of ideologically distorted communications in the present authors opinion. Still, there is an important feature of
Althussers (1970/1984: 36) Lacanian formulation that is worthy of retention, that
Ideology is a Representation of the Imaginary Relationship of Individuals to
their Real Conditions of Existence.
There seems to be little doubt that actual, everyday understanding of ourselves
in the world is, at the very least, partly a matter of imagination, ranging from mere
egotism to the extreme delusions of mental illness. A persons self-image is always unlikely to correspond exactly with how others see us. Some young women,
however, risk their lives trying to attain what they regard as a socially approved
ideal, as in anorexia. Conformism might normally be deemed sane whereas nonconformity is often considered insane. Yet, under certain conditions, madness
may lie with conformity.
In order to fit in socially some people are neurotically other-directed, as David Riesman (1950/2001) and his colleagues argued famously on the brink of the
1950s when discussing what they saw as the growing conformism of American
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life. Such work gave rise to a spate of characterological studies in US social science, which was to result in both wild speculation and earnest empirical research
on such notions as the culture of narcissism (Lasch 1979), the minimal self
(Lasch 1984) and, recently revived, discussion of the me generation or generation me (Twenge 2006) of American youth, this later notion approaching closest
to the idea of a neoliberal self. Much of the fascination with self-identity today,
however, is too psychologistic in that it fails to address the relation of microchanges in subjectivity to macro-change in culture and society, something which
did, of course, preoccupy Riesman and Lasch.
A recent Guardian/ICM poll came up with findings about what is now being
called Generation Self on young peoples social attitudes that are especially
alarming for Left-liberals in Britain. Guardian journalists, James Ball and Tom
Clark (2013: 6) posed the questions: Has Britain raised a new heartless generation of children of Thatcher and, arguably, of Tony Blair? Does this mark the
slow death of solidarity? It would be prejudging very complicated issues at stake
concerning how selfhood today relates to and possibly corresponds to prevailing
conditions that are established by polity and economy in the social world to simply adopt what can too easily become a merely moralising complaint about youthful selfishness. This is hardly a fresh complaint anyway and it lacks a sufficiently
historical explanation for patterns of behaviour in everyday life.
The construction of the self from early childhood is mediated by the acquisition and use of language. Our sense of self is developed and further sustained
through various media of communication, including modern electronic and digital
media. It is significant that Manuel Castells (1996), the guru of the sociology of
information and communication technologies (ICTs), should open his celebrated
information age trilogy by discussing the relation between the Net and the
Self. For him, this relation is not simply an enhancement of communicability
between people but also a contradictory and, in some respects, troubled relation.
The Net obviously refers to the Internet, the web of information flows facilitated by telematics. However, it is not just this technological capacity. It is also to
do with the various ways in which people relate to one another in their personal
and working lives, how businesses are structured, how everything is organised
through complex network structures, Castellss network paradigm of society.
The Self refers to subjectivity and identity, our individuality. Castellss network paradigm poses all sorts of questions concerning selfhood today. What
sense(s) do we make of ourselves in a social world of hyper communication? Are
we all in happy mutuality, forever exchanging emails and mobile phone calls,
incessantly chatting with one another? Why is it, then, that widespread experiences of alienation and anomie persist and, in some cases, may be chronic?
As Raymond Williams (for instance, 1974) argued long ago, the experience of
mobile privatisation, the simultaneity of much greater actual and virtual mobility, on the one hand, with an increasingly cocooned, individualised and perhaps
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ism is the Utopian ideal today, best exemplified by the fast lane mobilities of
the ultra-rich or global elite (2010: 22).
The ideal type of the neoliberal self presented here follows Webers methodological argument, with all its qualifications, concerning the ideal type as an artificial heuristic device. To quote Weber:
The concept of the ideal type can direct judgement in matters of imputation; it is not
a hypothesis, but seeks to guide the formation of hypotheses. It is not a representation of the real, but seeks to provide representation with unambiguous means of expression... It is formed by a one-sided accentuation of one or several perspectives,
and through the synthesis of a variety of diffuse, discrete, individual phenomena,
present sometimes more, sometimes less, sometimes not at all; subsumed by such
one-sided, emphatic viewpoints so that they form a uniform construction in thought.
In its conceptual purity this construction can never be found in reality, it is a utopia.
Historical research has the task of determining in each individual case how close to,
or far from, reality such an ideal type is... If employed with care, this concept has
specific uses in research and exposition. (Weber in Whimster, 2004: 387-388)
Sociologists from Simmel, through Riesman to Bauman who have deemed it necessary to engage in the depiction of social types usually in order to classify different kinds of situated response to various societal pressures currently experienced
have tended to observe Webers methodological strictures concerning the ideal
type. Take, for instance, Georg Simmels use of the ideal typification procedure to
characterise the lives of the stranger, the poor, the miser, the spendthrift, the adventurer and the nobility (in Levine 1971: 141-213). These are abstract formulations that do not exactly conform to any particular empirical instance. They are
defined, in the Weberian sense, by essential features that are accentuated in order
to bring out the most salient aspects of a given form of life. For example, the
stranger type is not the wanderer who comes today and is gone tomorrow but,
instead, is someone who comes today and stays tomorrow (1971: 143). Such a
typification has obvious relevance for thinking about outsiderness in the migrant
experience. There is a problem, however, with Simmels social types; they are
virtually ahistorical archetypes.
Historicisation is methodologically necessary in the construction of an ideal
typification of the neoliberal self. This is not just a timeless subject positioning
that is hailed by bourgeois ideology, in the Althusserian sense, an ideology which
has tended to be defined in the broadest terms by its origins in the philosophy of
possessive individualism (MacPherson 1964).
To be sure, individualism does still matter but today this is better understood
not so much as the bourgeois ideal of personal freedom but as compulsory individualisation instead. As Ulrich Beck and Elisabeth Beck-Gernsheim (2001/2002)
have argued, individuals are compelled now to make agonistic choices on which
way to go at nodal points along their life-course trajectory there may be no
guidance and also they are required to take sole responsibility for the consequences of choices made or, indeed, not made. Individualisation is a matter of
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The consumption aspect of the neoliberal self is the most obvious, involving
the subjectivity cultivated by the cool seduction of promotional culture and acutely brand-aware commodity fetishism. Naomi Klein (2000) said most of what
needs to be said about it at the turn of the Millennium. Other authors have added
to the critical picture since then, such as Alissa Quarts (2003) Branded The
Buying and Selling of Teenagers on viral marketing among young girls and Juliet
Schors (2004) Born to Buy The Commercialised Child and the New Consumer
Culture on the cool seduction of children. Anya Kamenetzs (2006) Generation
Debt Why Now is a Terrible Time to be Young is especially important for understanding the plight of young adults, including graduates with their high and very
often frustrated expectations, caught between an Olympic training in consumerism
and the bitter prospect of life-long debt dependency, poor job and retirement prospects, high rents and unaffordable house purchase.
These factors contribute massively to the circumstances and pressures under
which the neoliberal self is situated in relation to production; that is, in addition to
the inculcation of an intensely competitive ideology of working life these days.
The consumption aspect of the neoliberal self does not simply equate to the feminine in the terms of some older binary opposition and the production aspect is no
longer necessarily masculine due to a progressive loosening of gender constraints.
Masculine consumerism has been cultivated and there is a certain feminisation of
work. Women have also progressed upwards in labour hierarchies, though not
proportionately so at the very highest levels.
The twenty-first century world of neoliberal capitalism is not at all the same as
the nineteenthcentury world of liberal capitalism. There is much widespread affluence and, in many respects, capitalism really has delivered the goods to a great
many people. The complacency that is cultivated by affluence and which still persists quite strongly in richer countries has, of course, broken down for many
young people over the past few years, especially in the poorer countries of Southern and Eastern Europe. But, on a much grander scale, inequality across the Earth
has actually worsened over the past thirty to forty years, the rich have become
richer, most of the poor have remained poor and some of them have become much
poorer. The astounding rate of exploitation in the early twenty-first century at a
global level with sweated labour conditions, long hours of drudgery, fierce
workplace discipline in unhealthy environments and still comparatively meagre
rewards in so-called developing countries, including booming China and India
would have shocked Marx and Engels.
The massification of a reduced quality of higher education has placed a young
middle-class generation firmly into the neoliberal trap as well, significant numbers of whom work in the precarious occupations of the apparently burgeoning
creative industries in wealthier countries. The paradoxical life conditions of such
professional-managerial groups have been written about insightfully by Andrew
Ross (2009). Personal initiative and frantic networking in the precarious labour marCulture Unbound, Volume 6, 2014
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ket of short-term contracts, where enterprising creativity is at a premium, according to Ross, represent an ironic fruition of the counter-cultural campaigns for
job enrichment dating from the 1960s and 70s. This phenomenon is also commented upon by Boltanski and Chiapello in their discussion of the questionable
success of the artistic critique of capitalism. They go so far as to argue that the
politically liberationist themes of May 68 have been channelled into a business
theory that extols the idealised figure of the portfolio worker in the professionalmanagerial class who finds self-fulfilment by multitasking and forever switching
from one challenging project to yet another challenging project instead of sticking
within the dwindling securities of old routines. As Boltanski and Chiapello
(1999/2005: 199) put it, for cadres instilled with the new spirit of capitalism, in
effect, Autonomy was exchanged for security. Such figures are highly mobile in
their relentless pursuit of success: Great men [sic] do not stand still. Little men
remain rooted to the spot (1999/2005: 361). For Boltanski and Chiapello, inequality is not about inclusion and exclusion, in what is really a neoliberal affectation of social conscience. Inequality is relational: there are winners and losers. There are winners because there are losers. There are exploiters and exploited.
There are also many caught in the middle, occupying ambiguous and shifting
ground, on the edge of success and failure. Axel Haunschild and Doris Ruth
Eikhof (2009) have applied a concept from German industrial sociology to research on theatre work, Arbeitskraftunternehmer, self-employed employment. It is
not, however, the application of this concept to theatre work that is most revealing. After all, working in the theatre has always been precarious and discontinuous, with regular periods of resting for young actors until most give up the ghost
and go off to do something less stressful. It is the application to creative labour in
general that is really significant. Precarious forms of labour are increasingly the
norm across the professional-managerial occupations, rather like the casual work
experienced by many proletarians traditionally that was struggled against and reformed by labour movements in the past, such as on the docks where workers
were hired at the gate on a day-to-day basis.
People subjected to such uncertainty and unpredictability especially in socalled creative and allied careers, though not only there, must fashion the kind of
self that can cope where trade-union representation has been eliminated or severely restricted. This kind of self is a neoliberal self, figuring a competitive individual who is exceptionally self-reliant and rather indifferent to the fact that his or her
predicament is shared with others and, therefore, incapable of organising as a
group to do anything about it. Such a person must be cool in the circumstances,
selfishly resourceful and fit in order to survive under social-Darwinian conditions.
Many simply fall by the wayside, exterminated by the croak-voiced Daleks of
neoliberalism.
However, the mass-media of communication hardly ever report upon the
down-side of the neoliberal experience that is sketched in here, not even for the
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young adults in the eye of the storm. There is some concern about costs of study
and youth unemployment but much more commonly, thanks to advertising, music
media and Hollywood movies, young adults are seen to be cool, laid-back and
endlessly partying. We are also shown constantly how their lives are blessed by
the fun-filled and fabulous use of newer, continually up-dated and improved
communications technology, especially Apple products iPods, iPhones and
iPads with all their great and proliferating apps.
Mobile technology is not only for leisure; its for work too, at one time mainly
represented by the be-suited business commuter/traveller, normally a man and
only occasionally a woman as well, who, in the recent past, had a Blackberry and
insisted on speaking into it very loudly on trains. Nowadays, the typical figure is
just as likely to be casually dressed, typically on the younger side, quite probably
male but possibly female too in an airport lounge on wifi with earplugs and an
Apple gadget, well-connected and at the same time cocooned privately in alien
public space.
Today, it is impossible to talk of an ideal self without mentioning the role of
the celebrity, larger-than-life figures to be admired and maybe even emulated, in
an old-fashioned term functional as role models of aspiration. Boltanski and Chiapellos (1999/2005: 390) network-extender was illustrated helpfully in a review
on the original publication of Le nouvel esprit du capitalisme, dressed-down cool
capitalists like Bill Gates or Ben and Jerry (Budgen, 2000: 151). That was a
few years ago. Presently, we might wonder, how many would-be Mark Zuckerbergs are there wanting to bring us all together as in an old Coca Cola ad?
It should be remembered that Zuckerbergs invention of Facebook started out
as a sexist service for young guys at Harvard to assess and rank the attractiveness
of their female co-eds. He still affects the slacker demeanour of a teenaged student
with his perpetual hoody, T shirts, jeans and seeming lack of interest in material
consumption. Yet, Zuckerberg earned $21.6 billion from the ludicrously bloated
and legally dubious stock-market flotation of May 2012 on the assumption that
Facebook could be turned into the principal platform not for convivial public use
of the Internet in general, as some idealists imagined but, instead, as the best medium potentially for advertising in particular. Zuckerberg apparently remains,
however, a dedicated adherent to Boltanski and Chiapellos artistic critique of a
disenchanting capitalist civilisation. One of his favourite quotations is said to be
Picassos All children are artists. The problem is how to remain an artist once
you grow up (Haliday, 2012: 31).
Such youthful billionaires of digital commerce proclaim officially, in a neohippy manner, their wish to do good. After all, the Google motto is Dont be
evil, though critics find plenty of reason to dispute that shop-worn official claim.
The fact of the matter is that these services for keeping in touch with both significant and insignificant others, conducting research while staying at home or moving about, genuinely empowering the customer in many ways, no doubt, are
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also, and most importantly from a business point of view, advertising and market
research tools designed for subtle manipulation and surveillance of consumers
instead of sites for the secular communion that a great many uncritical users, ignoring the ads if they can, mistakenly assume these cool outfits to be. At the
same time, the open-source movement battles for an on-line public sphere in the
face of heavily funded and efficiently organised corporate and governmental closure of new and social medias potential.
And, finally we come to the most profitable corporation in the world today,
Apple, and its lost leader, the late Steve Jobs who died in October 2011 to spectacular expressions of grief amongst aficionados. Unlike the clever but too nerdy
Bill Gates, Steve Jobs was the epitome of the cool capitalist and became through
his staged launches of mobile gadgetry the folk hero for the neoliberal self.
Jobss entrepreneurial achievements add up to an extraordinarily profitable
journey through six industries: personal computers, animated movies, music,
phones, tablet computing, and digital publishing, in the words of his biographer,
Walter Isaacson (2011: xix). In terms of creative achievement, however, he was
at best a bricoleur bringing together and combining the talents of others, from
his original collaborator, Steve Wozniak to his later designer, Jonathan Ives rather than meriting the authorial status that is persistently attributed to him in routine panegyrics.
Steve Jobs maintained an apparently counter-cultural persona right up to the
bitter end. He was a college drop-out, Vegan, disciple of Zen and former lover of
Joan Baez who, like Zuckerberg, was apparently unconcerned about personal
wealth and ostentation, though he amassed billions for himself and his company,
Apple. He dressed down and his rhetoric transcended tedious management speak.
He and the products he promoted, the Apple Mac and exciting mobile gadgets
from light-white laptops through iPods and iPhones to iPads were represented in
advertising and commercialised sub-cult attitudes as cool, even rebellious compared to a tradition of business machines inscribed in the once powerful and static
IBM International Business Machines. Yet, Apple sequesters customers within
its own monopolistic range of services from music downloads to the array of later
applications. And, Jobs himself was a ruthlessly exploitative businessman. For
example, just before the launch of the iPhone, Jobs forced Chinese workers,
through the supplier Foxconn, to labour flat out at immediate notice to replace the
plastic screens that he had himself spotted scratched easily at the last possible
moment with scratch-proof glass screens. The grim conditions in which Apple
gadgets are produced in China especially instead of the still comparatively higherpay labour market and less docile labour force of the USA were becoming increasingly well documented in Jobss last few years (see McGuigan, 2012).
As Isaacson (2011: 451) remarks of Jobs, Jangling inside of him were the contradictions of a counterculture rebel turned business entrepreneur, someone who
wanted to believe he had turned on and tuned in without having sold out and
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cashed in. What Isaacson does not realise, however, is that there is no structural
contradiction at all today between the technology-mediated cool culture of communicative mobility that is promoted and to a large extent commanded by companies like Apple and the extreme logic of neoliberal capitalism.
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