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    Troubleshooting: 4-1 Checking Before Repairing

    Uploaded by

    Lenin Babu
    1. The document provides troubleshooting steps for common monitor issues such as no power, blank screen, and error patterns. 2. It includes circuit diagrams and waveforms to aid in diagnosing issues related to power, video signals, and other components. 3. Service adjustment procedures are outlined for checking code versions, replacing panels, inputting DDC and MCU data using specialized tools and connections.

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    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd

    Troubleshooting: 4-1 Checking Before Repairing

    Uploaded by

    Lenin Babu
    44 views19 pages
    1. The document provides troubleshooting steps for common monitor issues such as no power, blank screen, and error patterns. 2. It includes circuit diagrams and waveforms to aid in diagnosing issues related to power, video signals, and other components. 3. Service adjustment procedures are outlined for checking code versions, replacing panels, inputting DDC and MCU data using specialized tools and connections.

    Original Description:

    samsung

    Original Title

    Troubleshooting

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    © © All Rights Reserved

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    1. The document provides troubleshooting steps for common monitor issues such as no power, blank screen, and error patterns. 2. It includes circuit diagrams and waveforms to aid in diagnosing issues related to power, video signals, and other components. 3. Service adjustment procedures are outlined for checking code versions, replacing panels, inputting DDC and MCU data using specialized tools and connections.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    44 views19 pages

    Troubleshooting: 4-1 Checking Before Repairing

    Uploaded by

    Lenin Babu
    1. The document provides troubleshooting steps for common monitor issues such as no power, blank screen, and error patterns. 2. It includes circuit diagrams and waveforms to aid in diagnosing issues related to power, video signals, and other components. 3. Service adjustment procedures are outlined for checking code versions, replacing panels, inputting DDC and MCU data using specialized tools and connections.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    of 19

    4 Troubleshooting

    4. Troubleshooting
    4-1 Checking Before Repairing
    1. Check the power state and the cable connections.
    Check the connections of the power and signal cables.
    Check whether the function button operates normally.
    2. Check TEST GOOD OSD
    The Purpose and Function of the Self-Test
    => A Self-Test has been added to easily recognize whether the monitor has a fault or not and
    consequently to minimize customer claims for non-malfunctions of the product.

    How to Perform a Self-Test


    => Press the Menu button in the DPMS state, and determine whether the monitor is normal or not.
    No screen

    Determine according to the output message.


    -. Check Panel 5V of main board and IP

    Focus fault

    Determine according to dimming level of the TEXT


    GOOD message.
    -. Check Panel and LVDS output

    Screen
    trembling

    Determine according to trembling level of the


    message window.
    -. Check Panel and LVDS output

    3. Other simple diagnostics


    No power (No video and Function LED does nor work)
    1) Check connection Lamp wire, LVDS cable, function cable.
    2) Disconnect Inverter connector and check 5V and 14V of IP board connector.
    => If it does not operate, IP board is inferior goods. Or BL_EN pin connect to 5V. If panel is not on,
    IP board inferior goods. IP board operates normally: Check +5V_Panel signal.
    => If it operates normally, Panel is inferior goods.
    Panel & IP board operates normally: Check Main board and Function board.
    Notes: 1) Before troubleshooting, setup the PCs display as below.
    - Resolution: 1440*900
    - H-frequency: 56 kHz
    - V-frequency: 60 Hz
    2) If no picture appears, make sure the power cord is correctly connected.
    3) Check the following circuits.
    - No raster appears: Function PBA, Main PBA, I/P PBA
    - 5V develop but no screen: Main PBA
    - 5V does not develop: I/P PBA
    4. If you push and hold the "Enter" button for more than 5 seconds, the monitor
    automatically returns to the factory preset

    15

    4 Troubleshooting

    4-2 When the Power Does Not Turn On


    Symptom

    - When turning on the Power button after connecting the power, the LED at the
    front of the monitor does not operate
    Check the IP board power fuse and IP board output power and voltage.

    - Check the connections for the IP board and the Main board.
    Major checkpoints - Check the main board power part and check also whether there is any
    abnormal output
    at other output terminals

    Diagnostics

    Caution

    Make sure to disconnect the power before working on the IP board.

    16

    4 Troubleshooting

    4-2-1 The Circuit diagram when the power not turn on

    Circuit diagram when


    the power not turn on.

    17

    4 Troubleshooting

    4-3 When the Screen is Blank-No video (Analog)


    - T hough the LE D power turns on, the screen is blank when connecting the
    V G A cable
    - C heck the D -sub connection.
    M ajor checkpoints - C heck whether the LV D S cable is connected correctly to the P anel.
    - C heck whether the LV D S cable is connected correctly to the panel.
    S ym ptom

    D iagnostics

    C aution

    M ake sure to disconnect the power before working on the IP board

    18

    4 Troubleshooting

    TP25
    TP26

    39
    40
    42
    43
    45
    46
    48
    49
    36
    37

    RX2P
    RX2M
    RX1P
    RX1M
    Rx0P
    RX0M
    RXCP
    RXCM
    DVI_SDA
    DVI_SCL

    R55

    AVDD_33

    390 J

    51
    62

    C52
    0.1U
    61

    12
    97
    117
    68

    60

    14
    67
    95
    103
    115
    VDDP
    VDDP
    VDDP
    VDDP
    VDDP

    VDDC
    VDDC
    VDDC
    VDD_OTP

    RIN0P
    RIN0M
    GIN0P
    GIN0M
    SOGIN0
    BIN0P
    BIN0M
    HSYNC0
    VSYNC0
    DDCA_SDA/RS232_TX
    DDCA_SCL/RS232_RX

    AVDD_33

    4
    34

    52
    AVDD_33

    59
    58
    56
    55
    57
    54
    53
    63
    64
    65
    66

    BYPASS
    AVDD_33

    RED+
    REDGREEN+
    GREENSOG
    BLUE+
    BLUEHSYNC
    VSYNC
    DSUB_SDA
    DSUB_SCL

    AVDD_33
    AVDD_33

    44
    50

    4-3-1 The Circuit diagram when no video (Analog)

    VCTRL

    LVA3P
    LVA3M
    LVACKP
    LVACKM
    LVA2P
    LVA2M
    LVA1P
    LVA1M
    LVA0P
    LVA0M

    R+
    RG+
    GB+
    BCK+
    CKDDCD_SDA
    DDCD_SCL

    11

    105
    106
    107
    108
    109
    110
    111
    112
    113
    114

    RXE3+
    RXE3RXEC+
    RXECRXE2+
    RXE2RXE1+
    RXE1RXE0+
    RXE0-

    RXE3+
    RXE3RXEC+
    RXECRXE2+
    RXE2RXE1+
    RXE1RXE0+
    RXE0-

    To LVDS

    LVB3P
    LVB3M
    LVBCKP
    LVBCKM
    LVB2P
    LVB2M
    LVP1P
    LVB1M
    LVB0P
    LVB0M

    REXT
    REFP
    REFM

    118
    119
    120
    121
    122
    123
    124
    125
    126
    127

    RXO3+
    RXO3RXOC+
    RXOCRXO2+
    RXO2RXO1+
    RXO1RXO0+
    RXO0-

    RXO3+
    RXO3RXOC+
    RXOCRXO2+
    RXO2RXO1+
    RXO1RXO0+
    RXO0-

    TSUM1PFK-LF
    70
    71
    72
    73

    19

    33P J

    R60
    Y1
    14.318MHZ

    0J

    32

    33

    XIN

    XOUT

    GPIO_P46
    GPIO_P47
    GPIO_P17
    102
    104

    GPIO_P14/PWM0
    GPIO_P22/PWM0
    GPIO_P24/PWM2
    GPIO_P45/PWM1

    MODE[0]
    MODE[1]

    GPIO_P25
    GPIO_P27/PWM3
    GPIO_P00/SAR0
    GPIO_P01/SAR1
    GPIO_P02/SAR2
    GPIO_P03/SAR3
    GPIO_P07
    GPIO_P15
    GPIO_P16/PWM1
    GPIO_P12
    GPIO_P13

    GND
    GND
    GND
    GND
    GND
    GND

    C56

    33P J

    RST

    GPIO_P10/I2C_MCL
    GPIO_P11/I2C_MDA

    75
    74
    26
    35
    69
    78
    79
    20
    21
    22
    23
    24
    25
    27
    28
    29
    30
    31
    77
    76

    13
    38
    41
    47
    96
    116

    C55

    SDO
    CSZ
    SCK
    SDI

    Circuit diagram when


    no video
    19

    4 Troubleshooting

    C2

    BAV99
    DN3
    J

    0.1U
    A

    0.1U

    BAV99
    DN2

    C1

    C3
    0.1U

    BAV99
    DN1

    +3.3V

    DSUB_PC5V
    TP1
    R3
    75 J
    6
    1
    7
    2
    8
    3
    9
    4
    10
    5

    11

    100 J

    TP3

    12

    TP5

    13

    TP8

    14

    TP9

    15

    R5
    75 J

    R7 R10 R13
    L1

    Z60

    TP2

    L2

    Z60

    TP4

    L3

    Z60

    L4

    Z60

    L5

    Z60

    L6

    Z60

    GND
    R+

    TP6

    G+

    TP7
    R122 0 J

    B+

    R123 NC
    TP10

    C14

    K
    D4
    PZU6.2B2

    R14

    100 J

    Cable-detect_D-Sub
    C15

    D2
    PZU6.2B2

    0.1U

    C16

    R6

    100 F

    C5

    0.01U K

    R7

    56 F

    C6

    0.01U K

    R9

    100 F

    C7

    0.01U K

    R10

    56 F

    C10

    0.01U K

    R11

    100 F

    C11

    0.01U K

    R13

    56 F

    C12

    0.01U K

    R15

    470

    C13

    1000P K

    REDRED+
    GREENGREEN+
    BLUEBLUE+
    SOG

    C17

    NC 4.7P C NC 4.7P C NC 4.7P C

    G2

    D3
    PZU6.2B2

    WE_A
    K

    2024012A15
    K

    R19 20
    R18

    0J

    HSYNC
    R23 20

    VSYNC
    D6
    PZU6.2B2

    R25
    10K J

    R26
    10K J

    C19
    47P J

    C20
    47P J

    D5
    PZU6.2B2
    A

    DSUB_SCL

    R12

    100 J

    DSUB_SDA

    R8

    R4
    75 J

    J1

    G1

    D1
    PZU6.2B2

    Circuit diagram when


    no video

    20

    4 Troubleshooting

    4-3-2

    Waveforms When No Screen is Displaying

    Crystal Oscillation Waveform

    923NW Hsync Frequency

    923NW Vsync Frequency

    Waveforms When
    NO Screen is Displayin

    21

    4 Troubleshooting

    4-4 Error Examples and Actions


    Error Appearance

    Symptoms and Actions

    Remarks

    Symptom: When the monitor is turned on, only a full white


    pattern is displayed continually regardless of
    the signals.
    Cause: This fault occurs when only the lamp power is
    * A full white pattern is a
    supplied and no video signals are input to the
    feature of a TN panel when no
    panel due to a fault or incorrect connections of
    video signals are supplied.
    the LVDS cable.
    Action:
    Replace or reconnect the LVDS cable correctly
    so that video signals can be supplied to the
    panel.

    22

    4 Troubleshooting

    4-5 Adjustment
    4-5-1 Service Adjustment Conditions
    1. Precautions before a Service Adjustment
    1) Check whether the devices for the service adjustment are operating normally.
    2) Secure a space that is sufficiently wide for disassembling the monitor.
    3) Prepare a soft mat on which the monitor will be disassembled.
    2. Entering Service Mode
    Entering:

    Menu

    Exiting:

    Power OFF

    Brightness 0

    Contrast 0

    Hold down the Enter button for five (5) seconds

    Power ON

    3. Basic Service items to Perform after replacing a board


    1) Check the PC color adjustment status.
    2) Input DDC (input both of Analog and Digital).
    3) Check whether the appropriate MCU code for the model is input.
    4) Hard power the monitor off after entering service mode and performing a reset.
    4. How to execute code
    1) Enter the DDC EDID data when the AD board is replaced.
    2) Download the Qisda DDC tool program, DDC input program, Bin and the DDC file that corresponds to the
    model from the Quality Department of Samsung and install it using a jig as shown in the figure below, and then
    enter the data.

    23

    4 Troubleshooting

    4-5-2 Service Function Specifications

    Checking the Code Version


    Enter the service mode, and check MCU code version and checksum.
    How to enter service mode
    1) Set both the brightness and the contrast to 0.
    2) Hold down the Enter button for five (5) seconds.
    3) The SVC Function OSD will appear.
    4) To exit the SVC Function OSD, you have to turn off the power.
    Safe Mode
    If the frequency of the input signals is higher than the supported frequency, Safe mode gives a user a
    period of time (one (1) minute) to change the video card settings to a recommended mode.

    Panel Information

    Select Auto
    Select Pixel Shift
    Country
    Scalar Vender

    Micom version
    Micom checksum

    To move next step. Press (+) key.

    24

    4 Troubleshooting

    To select off/on. Press (-) key

    Replace Panel
    After replacing the panel, select the Panel item and then hold down the Menu button for five (5) seconds.
    The Ch. No. of the panel will increase. Then, on time and cycle number will be set to 0.

    This number will be changed.

    25

    4 Troubleshooting

    Inputting the DDC Data

    1. Equipment set-up: Equipment (VGA Cable, Parallel Cable, Samsungs EDID Card)
    Hardware setup: Connect LCD to PC Print Port as below:

    Parallel Cable
    VGA Cable

    Print Port
    VGA
    (D-Sub)

    26

    4 Troubleshooting
    2. Load EDID File:

    1) Click Open file item to show the model window.


    2) Choose a model to load EDID.

    1. Push the bottom to open


    2. Choose a model

    27

    4 Troubleshooting
    3. Write the EDID file:

    1) If file is loaded successfully, the screen will show Open EDID Table OK.
    2) Click Write EDID button to update EDID.
    3) If EDID is written successfully, the screen will show Write EDID OK.

    1. The screen will show Open EDID Table OK after loading


    2. Click Write EDID button to update EDID
    3. The screen will show Write EDID OK after writing

    28

    4 Troubleshooting
    4. Finished:

    1) And then, click Read EDID button to check if successful or not.


    2) If read EDID is successful, it shows Read EDID Ok

    1. Click Read EDID button to check

    2. The screen will show Read EDID OK


    after checking successfully

    29

    4 Troubleshooting

    Inputting the MCU Data

    1. Equipment set-up: Equipment (VGA Cable, Samsungs ISP Card, Parallel Cable)
    Hardware setup: Connect monitor to PC Print Port by ISP Card. Setup As below

    Parallel Cable
    VGA Cable

    Print Port
    VGA
    (D-Sub)

    30

    4 Troubleshooting
    2. Program process:

    Open the Attached Mstar ISP Tool for Samsungs ISP Card (Version 4.3.9.5 E).
    Run it. Click Connect button, and then it will select flash memory type
    automatically.

    1. Click Connect ' button. Flash memory type


    will be selected automatically

    2. It will show the IC type as Window

    2. Program process:

    Click Device button, then enable WP#

    Click Device button, then enable WP#

    31

    4 Troubleshooting

    2. Program process:

    Click Read button, then select the MCU Code

    1. Click Read ' button


    2. Click this Read ' button to select
    the path of the MCU code .bin
    which you want to write

    2. Program process:

    ClickAutobutton, then pressRunto program

    1. Click Auto ' button

    2. Click Run to write the MCU code

    32

    4 Troubleshooting

    2. Program process:

    Sometimes, if you program error, please try again with no worry.

    Sometimes it will program error


    Please try again

    3. Finished:

    Finished when it shows thePasslogo.

    Finished when it shows the Pass logo

    33

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