Qatar Steel Brochure

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IN ITS EFFORTS TO MEET THE


GROWING DEMAND FOR STEEL
IN QATAR AND IN THE REGION,
THE COMPANY IS
WELL POSITIONED TO MEET THE
REQUIREMENTS

COMPANY PROFILE
QATAR STEEL Company was established in 1974 as the first integrated steel plant in the Arabian Gulf. Commercial production
commenced in 1978 with the company becoming wholly owned by Industries Qatar (IQ) in 2003. Company celebrated its
30th anniversary on Oct 27, 2008 and was named among the Top Four Steel Producers in the Middle East by MEED, a Middle
East business intelligence company, in 2008.
Today, Qatar Steel is widely recognized as a foremost leader in the
steel industry, extending its pioneering commitment from an expansive
mill site located in the heart of the progressive Mesaieed Industrial City
- 45 kilometers south of the nations capital, Doha. The Company also
operates a UAE based subsidiary - Qatar Steel Company FZE.
Inspired to meet the growing demand for steel in Qatar as well as
in the region in general, Qatar Steel has embarked upon a series of
initiatives aimed at increasing its production capacity. State-of-the-art
technically advanced expansion projects are designed to produce world
class products. Over the years, Qatar Steel has successfully forged
a remarkable reputation by establishing unrivalled quality, flexibility
and reliability in all its products and service offerings. Central to this
achievement has been the drive to exceed customers expectations.
QATAR STEEL Facilities in State of Qatar
Plant facilities have come to include a MIDREX process based
DRI/HBI Combo Mega Module, Electric Arc Furnaces with a Ladle
Refining Furnaces, Continuous Casting Plants Rolling Mills, Lime
Calcination Plant, Rebar Fabrication Facility (RFF) and By-Products
Cold Briquetting Plant with the latest automated technology.
Other auxiliaries include well-equipped Jetty facilities, Main Power
Substation, Quality Control Center, Research and Development
Department, Maintenance Shops, Utility and Clinic.
The plant with its office occupies an area of 1,354,601 square meters,
adjacent to which is a further 375,000 square meters plot reserved
for future development and expansion. The total committed and
skilled workforce is of over 2000 individuals in both operational
and administrative roles of 12 different nationalities. Their tasks
range from production, engineering, research & development, sales
& marketing and distribution of companys products throughout the
GCC region and worldwide.

Facilities in FZE UAE


Qatar Steel Company FZE was established to meet the growing
demand for high-quality steel wire-rod products within the GCC as
well as in international markets.
The company operates two primary facilities at its 60,000 Sq. meter
Jebel Ali Free Zone site that includes:
State-of-the-art Wire Rod Mill with design capacity of 240,000
MT per annum.
Advanced Rebar Mill from VAIPOMINI with design capacity of
300,000 MT per annum.
Qatar Steel Products
Qatar Steels main business is the production and supply of
Reinforcement Bar (rebar) (8mm to 40mm), Wire Rods of different
grades, Hot Briquetted Iron (HBI)/ Direct Reduced Iron (DRI) and
billets, manufactured through modern and state of the art production
technology.
By products: Qatar Steels main by-products are Oxide fines, DR
Slurry, DR Dust generated from DRI plant, EAF dust generated from
Electric Arc Furnace, Slag generated from Electric Arc furnaces and
Ladle Furnaces, Mill scale generated from Caster & Rolling mills.
Qatar Metal Coating Company W.L.L. (Q-Coat),
Mesaieed, State of Qatar
Qatar Metals Coating Company W.L.L. (Q-Coat) was established in
1990 as a joint venture between Qatar Steel Company and Qatar
Industrial Manufacturing Company (QIMC) with a vision to provide a
solution to concrete reinforcement corrosion with the use of fusion
bonded Epoxy Coating on Qatar Steel Re-bars. The production
capacity of the Q-Coat facility is 105,000 MTPA

MANAGING DIRECTOR AND GENERAL MANAGERS MESSAGE


MD & GMs MESSAGE
Qatar Steel Company was formed in 1974 as the first integrated steel plant in the Arabian Gulf. Commercial
production commenced in 1978 with the company becoming wholly owned by Industries Qatar (IQ) in 2003.
Today, Qatar Steel is widely recognized as a foremost leader in the steel industry, extending its pioneering
commitment from an expansive mill site located in the heart of the progressive Mesaieed Industrial City, 45
kilometers south of the nations capital, Doha. Inspired to meet the growing demand for steel in Qatar as
well as in the region in general, Qatar Steel has embarked upon a series of initiatives aimed at increasing its
production capacity. State-of-the art technically advanced expansion projects are designed to produce world
class products. Over the years, Qatar Steel has successfully forged a remarkable reputation by establishing
unrivalled quality, flexibility and reliability in all the products and service offerings.
Sustainability is an integral part of our business strategy. Our sustainability framework addresses economic, social and environmental
performances for maximizing our stakeholders value. Through constant innovation, new technologies and processes, we achieved significant
improvements in productivity, product quality, HSE standards, reduction of carbon and GHG emissions and in recycling of production wastes
comparable to global standards. Through our promise of making steel matter, we are constantly striving for continuous improvements in all
areas of operations keeping customers as the core theme of our business. Our close collaboration with our valued customers has enabled us
to proactively respond to changing market needs and stay ahead of competition.
Inspired by our vision and strategic goals, we have grown through organic expansions within Qatar and through strategic investments in GCC
that include Qatar Steel Company FZE in Dubai, Qatar Metals Coating Company WLL [ Q-Coat] in Qatar and Al-SOLB Steel in Saudi Arabia.
We are committed to continue with our endeavors to consolidate our competitive position in the region and reinforce the vital role that we
are playing in supporting our national economy and Qatar National Vision 2030.

Ali Bin Hassan Al-Muraikhi

Managing Director and General Manager

VISION, MISSION AND VALUES

At Qatar Steel we are highly inspired by Vision, Mission, Values and Purpose which set the stage to show our committed efforts
towards corporate activities and achieve the unattainable.
Vision
We endeavor to be universally recognized as a leading and constantly growing force in the steel industry of the region, to be admired for
our business culture, for building value for our shareholders and customers, and for bringing inspiration to our people.
Mission
We will continue to be the first name in the regions steel industry by harnessing our assets and resources to achieve profitable growth,
operational and organizational excellence, and good corporate citizenship.
Values





The drivers of our ambition:


Trustworthy
Reliable
Creative
Dynamic
Perceptive

Purpose
To reach a league where we will matter beyond normal commercial objectives. To become the standard for quality enterprise and to
exude a winning attitude in order to make a difference in our environment.

QATAR STEEL HAS GAINED A REPUTATION AS A


MANUFACTURER OF SUPERIOR QUALITY PRODUCTS,
DESIGNED TO MEET INTERNATIONAL STANDARDS.
THE PRODUCTS ARE USED IN MAJOR PUBLIC AND
PRIVATE PROJECTS IN THE REGION, MAINTAINING ITS
ACTIVE PRESENCE IN THE GCC IN ADDITION TO BEING
THE MAJOR PLAYER IN THE DOMESTIC MARKET. OUR
PRODUCTS ARE DISTRIBUTED THROUGH A STRONG
NETWORK OF TRADERS IN THE REGION, WHO IN
TURN SUPPLY THEM TO PROJECT OWNERS/END USERS
IN THEIR RESPECTIVE MARKETS.

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SETTING STANDARDS FOR CUSTOMER SATISFACTION

Quality, Sustainability and Health-Safety-and-Environment (HSE) have been the essence of Qatar Steels efforts to stay ahead of
competition. Passion for brand and constant endeavor to differentiate it from competition has been our first priority at Qatar Steel.
Brand building, Customer centric and data driven method of
communicating with the customers to maximize the impact on
consumers and other end users have been our first priority in
our endeavor to differentiate it from competitors.
The company ensures high sales performance year after year,
drawing strength from the mutual relationship with its customers,
diligent market research and efficient marketing strategies. While
a robust technological network facilitates efficient handling of
order management, the sales and shipping operation complement
each other by meeting all customer expectations ensuring
efficient, reliable and prompt delivery of products to customers.
Market Research provides marketing intelligence that facilitates
decision making in determining market development and
penetration strategy to ensure the competitiveness of the
company at all times. Our constant endeavor to differentiate our
brand and inculcate core values has culminated in delivering a

unique customer portal an electronic gateway that facilitates


two way communications between the company and its
customers to conduct everyday business. It facilitates customer
to place request for desired products online and also track the
order status until it is shipped including any agreed changes in
the quantity and delivery schedules.
Customer Relationship Management (CRM) in Qatar Steel
works on a holistic approach. It delivers solutions and facilitates
in establishing an individualized relationships with customers
with an aim of improving customer satisfaction in the products
and value added services that we provide.
Established in 2006 as a part of Marketing Department, Marketing
Communications specializes in delivering cost-effective actionable
solutions for the business to facilitate improve on customers
competitiveness and visibility through various brand building
strategies. Managing the corporate brand is our top priority.

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WELL - EQUIPPED JETTY IN CLOSE


PROXIMITY TO PRODUCTION FACILITIES
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DIRECT REDUCTION PLANT

Direct Reduction is an iron making process for the new era. It utilizes natural gas to reduce iron ore to produce Direct
Reduced Iron (DRI). It is a process whereby iron ore pellets are converted at high temperature to a highly pure form of
iron. Qatar Steel has adopted the gas based Direct Reduction Process technology in its integrated complex for iron-making.
Its MIDREX process DR Module (DR-1) built and commissioned in August 1978 was the first of its kind in the region with
a capacity of 400,000 MTPA (now producing 800,000 MTPA).Qatar Steel has commissioned its 2nd module (DR-2) in April
2007 with a capacity of 1.5 MTPA (now producing 1.6 MTPA), thus making the total capacity of Direct Reduction plant to
2.4 MTPA.
In its over thirty five (35) years of operations, production from

control module, which i s now producing 1.6 MTPA.

DR-1 has shown continuous improvement and from 2004 onwards

Qatar Steels Direct Reduction Plants produce both Cold Direct

it exceeded 800,000 MTPA. This was accomplished by leveraging

Reduced Iron (CDRI) and Hot Briquetted Iron (HBI). The DR-1

the inherent capabilities of the equipment, marginal investments in

(produces CDRI alone) and DR-2 is a COMBO module that

balancing bottlenecks, upgrading the equipment to meet greater

produces CDRI and HBI.

efficiencies, along with various other procedural and operational


improvements.

Hot Briquetted Iron (HBI)

Hot briquetting has been practiced on an industrial scale for 3


Green field DRI/HBI Combo Module

decades and is a preferred method of preparing DRI for storage

A green field DRI/HBI combo dual discharge 1.5 MTPA module

and transportation internationally.To make HBI, hot DRI discharged

was built and went in to commercial production in April 2007.

from the MIDREX Shaft furnace at about 700C is compressed

This plant incorporates all the features of an up-to-date MIDREX

into pillow shaped briquettes with a typical size of 302x48x108mm.

Plant. In addition, it uses SIMPAX an automated level-2 quality

HBI is 50 per cent denser than DRI pellets and lump and reduces

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DIRECT REDUCTION PLANT


the tendency for re-oxidation. This enables HBI to be stored

DR-2 Module

and handled without special precautions as recognized by the

First of its kind COMBO Plant commissioned in the world.

International Maritime Organization (IMO).

Designed Capacity: 1.5 MTPA (Commissioned in year 2007)


Best Achieved Production: 1.71 MTPA in 2014. Designed for

DR-1 Module

COMBO Operation (Option: 1 = 100% CDRI, Option: 2 = 50:50%

Designed capacity: 0.4 MTPA (Commissioned in year 1978)

CDRI + HBI)

Best Achieved Production: 0.877 MTPA in 2006


From start-up of DR-1 Module, till the end of 2014, DR-1 Module

From start-up of DR-2 Module, till the end of 2014, DR-2 Module

produced 22.84 Million tons of DRI.

produced 10.6 Million tons of DRI. 30% of the production has been
exported to customers in Asia and GCC countries.

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ELECTRIC ARC FURNACE

Qatar Steel was the first integrated steel plant in the gulf region that utilized a high percentage Direct Reduced Iron (95%) as a
replacement of scrap for the production of steel from Electric Arc Furnaces. The original plant started in 1978 with an aim to utilize abundant natural gas resources available in Qatar for reduction of iron ore as the major feedstock for Electric Arc Furnaces.
Qatar Steel has five (5) Electric Arc furnaces. EF1 & EF2 are
conventional launder type tapping while EF3, EF4 & EF5 are
Eccentric Bottom Tapping (EBT) type.EF5 was commissioned in
2014 with 110T capacity.
EF 1 and EF 2, 80T EAFs are powered by 50 MVA transformers
comprising two 4-strandstraight mould continuous billet casting
machines with design capacity to produce 380,000t of steel billets
per annum. Production gradually increased to 664,000t over the
next 25 years.
EF 3, 80T EAF of EBT-type is powered by 70/84 MVA transformer
comprising four strands curved mould billet casting machine that
was commissioned in 1999 with an annual capacity of 550,000t
of billets increasing total production to 1.14 million tons in 2004.
A ladle furnace was commissioned in October 2006 to facilitate
increase in production whilst reducing the operating cost.
Embarking on another expansion program in 2005, Qatar Steel
incorporated EF4 with 80T EBT-type(78/90 MVA) along with a
Ladle Furnace and a modern 4-strand curved mould, high speed
billet casting machine equipped for special steel grades. This

production line was commissioned in 2007 with a design capacity


of 660,000 MTPA.
The new Greenfield SMS facilities (EF5) comprising of a high
powered 110T EAF / LF / 6-strand billet caster with a capacity of
1.1 MTPA was commissioned in Q1 -2014.
Few salient features are:

Introduction of Oxygen Injection Technology to make use of


chemical energy for speeding up of melting and reduction of
electric energy and at the same time increasing the production
rate

Making use of remotely controlled Gunning Robot for faster


and more efficient refractory repair

Using Ladle Furnace as a Secondary Metallurgy between the


EAF and Continuous Caster (CC) to achieve longer sequence
casting, improved steel quality, and higher casting yield

Improved automation systems including level 2 PLC controls


for better and more consistent process control

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CONTINUOUS CASTING PLANT

Continuous Casting is the process whereby molten steel is solidified into a semi-finished billet, boom, or slab for subsequent
rolling in the finishing mills. Since its inception, a high degree of automation has enhanced operational excellence, increase in
throughput by over 50% and reduction in cost.
The Continuous Casting Plant at Qatar Steel is equipped with four

CC3 commissioned in January 2000 is also of 4 strands but

Casting Machines of four strands each with a total capacity of 2.0

of curved mould type.

MTPA. An additional Continuous Casting plant CC5 contributes


an additional 1.1 MTPA increasing the total production to 3.1

The sizes of billets are:

MTPA. The Continuous Casting machines include the following

150 x 150 mm square at a speed of 2.0 to 2.4 meter/minute.

specifications:

130 x 130 mm square at a speed of 2.6 to 2.8 meter/minute.

CC1 and CC2 commissioned in 1978 are straight mould type.

CC4 commissioned in June 2007 is also of 4 strands with

The size of billet is:

curved mould.

The sizes of billets are:

150 x 150 mm square at a speed of 1.8 to 2.2 meters/minute.

Billets are cut to 3~4 meter length by hydraulic shear and transferred

150 x 150 mm square at a speed of 2.6 meter/minute (max)

130 x 130 mm square at a speed of 3.5 meter/minute (max)

to Rolling Mill to produce Rebars.

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CONTINUOUS CASTING PLANT

Billets from CC3 CC4 and CC5 are cut to 3.5m ~ 12m by gas

SALIENT FEATURES OF CCP:

cutting equipment. A charge number is punched on each billet by

On line Tundish Nozzle change system has been implemented

a marking machine and dispatched for further processing to rolling

in CC3 & CC4 in order to increase the sequence length of CC

mill for the production of rebar at Qatar Steel and QSC FZE, UAE.

Operation and yield.

Billets are also sold to local and international customers.

Ladle Slide gate system of Vesuvius LV11 was introduced to


ensure safety in operation and to reduce the running costs.

CC5 commissioned in 2014 is of 6 strand billet caster with

Ladle shroud Manipulator was introduced at CC4.

curved mould and continuous straightening of strand.


The sizes of billets are:

150 x 150 mm square at a speed of 3.3 meter/minute.

130 x 130 mm square at a speed of 4.2 meter/minute.

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THE ROLLING MILL EPITOMISES


QUALITY AND PRODUCTIVITY
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ROLLING MILLS

Advanced technology to meet the market requirements, faster processing speed and higher surface quality are some of the
prominent features of the rolling mill at Qatar Steel.
In line with its commitment to the policy of the company related to
quality, productivity and safe environment, rolling mill is designed to
ensure efficient and safety operation.
The total annual requirements of billets are received from the CC plants.
They are delivered in batches on daily basis and charged at reheating
furnace and rolled in different sizes according to the rolling plan made
based on order from Sales & Marketing Department.
Qatar Steel has two rolling mill plants namely Rolling Mill-1 & Rolling Mill2 and the combined design capacity is 1,500,000 MTPA.

Rolling Mill-1 (RM1)


RM-1 was successfully commissioned in 1978 to be the first modern mill
constructed in the gulf area with a design capacity of 330,000 MTPA,
with a size range from 10mm to 40mm, rebars. However after various
modifications the capacity has been doubled furthermore, a High
Speed Finishing Block mill with complete finishing plant facilities was
commissioned in 1996, to be a flexible mill enabling to increase the annual
capacity to 700,000 MTPA. Recently two quenching boxes added to the
mill for original and High Speed Finishing Block Mills to achieve different
steel standards (ASTM A615 GR60,GR 75,GR80, BS4449 Grade B500B,
ISO 6935 as per QCS 2014 and Saudi standard) to fulfill customers
requirements.

The Mill comprises of a pusher type reheating furnace consisting of two


production lines.The old mill and high speed finishing block mill (HSFBM).
The original Mill has twenty convention stands arranged in horizontal
sequence. In HSFBM, the line starts after stand#14 by Conversion Bridge
and split into twin high speed finishing blocks which consists of 6 stands
each twist free.

Rolling Mill-2 (RM2)


In 2006, Qatar Steel successfully commissioned its ultra-modern rolling
mill. The design capacity is 900,000 MTPA and its product ranges from
10mm to 40mm rebars in diameter.
The mill consists of 130 Tons/hour walking hearth Reheating Furnace,
18 conventional stands continuous rolling mill in horizontal vertical
configuration. The mill adopts latest technologies, like MTC (minimum
tension control), length optimization, slit rolling (Triple Bars & double
bars). The mill also employs quenching process by Thermex Facility to
achieve different steel standards (ASTM A615 GR60, BS4449 Grade
B500B, ISO 6935 as per QCS 2010 and Saudi standard ) to fulfill
customers requirements.

Rolling Mill at FZE (RM3)


At Qatar Steel FZE, a rolling mill with the latest automation features has
been installed with a capacity to produce 300,000MTPA rebars ranging
from 8mm - 40mm in diameter and 12 meter straight lengths.

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ROLLING MILLS

WIRE ROD MILL FZE (UAE) OPERATIONS:


The wire rod mill at Qatar Steel Company FZE (UAE) employs world class technology supported by renowned MORGAN,
DANIELI, SIEMENS & MESTA with outstanding technical features including 40 T/hr reheating furnace with automatic
temperature control.
Wire Rod Mill was established in August 2003 to meet the growing
demand for high-quality steel wire-rod products in the region.
Morgan Construction has installed new drives along with an
automation system for wire rod mill in FZE (UAE), which has helped
increase the production rates by 25 percent along with product
quality enhancement. The new system was installed to increase
production speed to 55 m/sec for the mills low carbon and low
alloy steel grade 5.5 mm wire rods has increased production from
180,000 MTPA to about 240,000 MTPA.

use DLC Conformity Mark on its product and is the first Company
in the region eligible to use the DCL quality marking. It has also been
accredited by UAE Federal Governments Standardization Authority
ESMA-Emirates Authority for Standardization & Metrology (UAE)
to use Emirates Mark of conformity (AL-ALAMA) for confirming BS
4449: 2005 for the reinforcement of concrete weldable reinforcing
steel.
Mill Layout
Roughing Mill :

9 Stands + Shear

Wire Rod Mill (WRM) with latest automation features, is capable of


rolling low carbon, low alloy steel, high carbon, and cold head quality
wire rods of sizes 5.5mm to 12 mm along with re-bars in coils of
sizes 8mm to 12 mm.

Intermediate Mill :

Repeater + 6 Stands + 3 Loopers

Pre-Finishing Mill :

2 Stands H-V( Morgan ) +


2 Loopers + Shear

Finish Mill :

10 Stand - No Twist Mill (NTM) Morgan - U.S.A

Qatar Steel Company FZE, has been successful in obtaining Certificate


of Approval from UK CARES (UK CERTIFICATION AUTHORITY
FOR REINFORCING STEELS) for complying with requirements of
BS EN ISO 9001 2008 and the relevant CARES quality requirements
for Rebars in coils in diameters 8mm/ 10mm/12mm in grade BS
4449 Grade B500B. Dubai Central Laboratory (DCL) of Dubai
Municipality has granted QATAR STEEL COMPANY FZE a license to

Water Boxes:

With Equalization Zones


Morgan Water quenching system
for rebar in coil

Special Feature:

Stelmor Conveyor - 6 Independent


Zones, Reform Tub with ring
distributor - Morgan U.S.A.

Coil Compactors :

Auto & Manual

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LIME CALCINATION PLANT

With the support of a diligent team, Lime Calcination Plant was commissioned in Qatar Steel on December 2011 for
producing calcined lime and dololime for captive consumption. Both high calcium and dolomitic lime enjoys its most extensive
use as a flux in refining of the steel in EAF. Lime is particularly effective in removing phosphorus, sulphur, and silica, and, to a
lesser extent, manganese.
It is also used to perform key functions, such as fine tuning of steel chemistry, lowering of the oxygen content, reduction in
the inclusions trapped by the slag, the adjustment of steel temperature, removal of additional impurities, and the prevention
of reabsorption of impurities from slags.
Lime Calcined Plant with total design capacity of 550 tons/day
was established on 26/12/2011. Overall set up comprises of 2 nos
M/s Cimprogetti Srl, Italy make state of art Vertical Twin D Shaft
Natural Gas fired Lime kilns and related material handling system
to fulfill requirement of Fluxes of Calcined Lime & dololime used in
existing Electrical Arc Furnaces & Ladle Furnaces. It is a process in
which Specially sourced Raw Limestone & Dolostone are calcined
at temperatures about 1050 Deg C to produce highly reactive and
quality products Calcined Lime & Dololime with optimum energy.
Material Handling System includes facility of crushing, screening &
bagging to prepare the final product sizes as per requirement.

Salient Features

Utilizes principle of Regenerative Heat Transfer for heat


recovery from the waste gas.
Consistent internal process improvements which helped
to produce Calcined Lime & Dololime in switchover mode
operation.
Introduced Pulverizing facility for recycling of waste undersize
limestone which enabled its utilization for oxide pallets coating
in existing Direct Reducing Plants.

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QUALITY ASSURANCE

Qatar Steels quality assurance system has been established to

17025 certified Quality Control Laboratories which are equipped

impact its operations across the board, from order placements to

with modern testing and analytical instruments, such as an Optical

shipment of products.

Emission Spectrometer, XRF, Oxygen and Nitrogen analyzers and


computerized testing machines.

All products including reinforcing bars and wire-rods are

We assure uniform quality which satisfies all local and international

manufactured from select raw materials with definite chemical

requirements. Qatar Steels Quality Management System meets ISO

compositions and ensured quality. Inspections are conducted

9001 standards.

throughout the manufacturing process to ensure compliance to


customers requirements. Qatar Steel has also established ISO
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SAMPLE TESTING TO ENSURE


PROCESS CONTROL

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QUALITY ASSURANCE

NEW TECHNOLOGY
Qatar Steel produces high strength reinforcing bars by Quench and
Self Tempered (QST) Method.
A ladle furnace ensures greater homogeneity of steel, resulting
in greater uniformity of the mechanical properties and chemical
compositions of our reinforcing bars.
THIRD PARTY CERTIFICATION
Consistent with Qatar Steels resolve of ensuring the quality of its
products, reinforcement bars manufactured at facilities in Mesaieed
and Dubai have received many prestigious accreditations, including
ISO 9001, Product and Sustainability certified by UKCARES, SASO
Certification and DCL Certification. The company satisfactorily
operates a Quality System which complies with the requirements
of BS EN ISO 9001 and relevant CARES Quality and Operations
Assessment Schedules. Qatar Steel is certified as a quality
manufacturer and supplier of products conforming to BS 4449:2005
Grade B500B and BS 4449:2005 Grade B500C.
DCL MARKING
Qatar Steels Deformed Steel Bars have been accredited by Dubai
Central Laboratory Department (DCLD) of Dubai Municipality for
conforming to standard specifications of BS 4449:2005 Grade B500B

& ISO 6935-2:2007 and are authorized to affix the DCL Conformity
Mark on the product.
Sustainable Reinforcing Steel Certification
Qatar Steel as an Organization takes responsibility for the impact
of its activities on environment and is pioneer in employee welfare
measures, social, community initiatives and Environment Sustainability.
Qatar Steel has successfully acquired Sustainability certificate in year
2011, certified by UKCARES.
Qatar Steel is committed to Sustainable development in its overall
business strategy.

HEALTH, ENVIRONMENT
AND SAFETY
QUALITY

EDUCATION

MAIN FOCUS
AREAS
SOCIAL & COMMUNITY
DEVELOPMENT

INFRA STRUCTURE
CODE OF ETHICS &
BUSINESS CONDUCT

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RESEARCH & DEVELOPMENT

Aligned with QNV 2030 and corporate strategic objectives, in March 2012, Qatar Steel established Research & Development
department to facilitate in new product development, process improvement, cost reduction and sustainability & recycling.
Production of sustainable steel is expected to reduce CO2 emissions and recycle wastes thereby protecting the environment
and enhancing the core brand value of the company.
Under the New Product Development campaign, R & D department
developed new wire rod and rebar grades such as Cable Armor
Quality, Electrode Quality and also high strength rebar to cater the
demand of GCC market.
R&D is on board with Qatar Foundation to work for the sustainable
development of the State of Qatar in line with Qatar National
Research Strategy.The department is working on research projects
with Qatar University to develop a relation between industry and
local institutions.

The department is also exploring to recycle slag generated from


EAF for construction of road in collaboration with Ministry of
Environment, Ashghal and TRL. Synergy with Q-Companies to
recycle their waste in Qatar Steel furnaces is another initiative of
the department after successful collaboration with neighboring
company named Qatalum.

Under Sustainability and Recycling, its focus on innovation extends


to recycling Qatar Steels by Products such as oxide fines, DR
Slurry / DR dust produced by the DRI plant, mill scale generated
from caster and rolling mill, oxide fine dust from EAF by cold
briquetting technology and recycling at DR plant/EAFs.

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UNLIKE SCRAP BASED STEEL PLANTS WHICH FACE


EMISSION-CONTROL

PROBLEMS

RESULTING

FROM

HEAVY METALS AND TOXIC CHEMICALS, QATAR STEEL


DILIGENTLY COMPLIES WITH REGULATIONS THAT
PROMOTE ENVIRONMENTAL CARE. OUR PRODUCTION
IS BASED ON DRI,WHICH EMPLOYS THE CLEANEST RAW
MATERIALS. AN EXTERNAL ACCREDITED
LABORATORY HAS CONFIRMED OUR
ABILITY TO MAINTAIN VERY LOW
LEVELS OF HEAVY METAL AND DIOXIN
EMISSIONS.

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THE ENVIRONMENT

Qatar Steel aspires to be the first name in the regions steel industry. Developments & initiatives undertaken by Qatar Steel
include to reach an accident free Plant, reduce toxic emissions illustrates companys proactive role towards safe guarding
their employees, protecting environment and making the steel making process more eco-friendly.
Unlike scrap based steel plants facing problem of emissions of heavy
metal & toxic chemical, Qatar Steel has an exclusive advantages
compared to other plants in the region environmentally. The most
significant advantage is that Qatar steels production is based on
DRI which uses the cleanest raw material.
Audits used to ensure the System:
External & internal Audits are conducted yearly to ensure that
our operations are in accordance with the standards regulated by
the Ministry of Environment (MOE) and to meet the internally set
targets.
ISO 14001:2004 & Sustainable Reinforcing Steel
Certification:
Qatar Steels reputation in the field of Health, Safety and Environment
is integral to its image and corporate culture. Qatar Steel has
adopted the new globally accepted environmental Standard ISO
14001:2004. The alignment of environmental objectives, targets
and programs with the corporate HSE objective were considered
significant achievements during this transition. We succeeded in
defining our communication with interested parties, establishing

an effective internal & external audit system and reviewing its


performance with the top management. Our success has inspired
us to proceed with the development of an integrated management
system in the near future. Qatar Steel has been also awarded with
Sustainable Reinforcing Steel certification by CARES UK during the
year 2011.
Qatar Steel had gone ahead to implement OHSAS 18001:2007 to
support and promote good health and safety practices in balance
with socio economic needs. A detailed gap analysis was conducted
to know the requirements of OHSAS 18001 followed by Audits
and closing of Non conformities Accordingly OHSAS 18001:2007
Certificate was awarded to Qatar Steel in 2014.
Environment Management Program:
In addition to spearheading our environment friendly expansion
plans, our Safety & Environment Section coordinates various
projects with internal departments under an Environment
Management Program.

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THE ENVIRONMENT

As a part of waste management, Qatar Steel continues to study


various options to re-using / re-cycling its production waste.
Pelletizing DR product dust and EF dust, recycling of Refractory
bricks and extracting iron from slag are some of the programs
under progress. The utilization of used tires as a carbon source in
the steel melting process is an achievement in the right direction.
This project may be able to contribute to solving or reducing a
major community waste problem.
The scope of waste management covers all departments, activities,
processes and types of waste. The plan applies to all hazardous
wastes, non-hazardous wastes, recyclable materials as well as water
& energy conservation.
HSE Training:
Safety education & training is a continuous process. Basic HSE
training is imparted to all the new employees who join Qatar Steel
as well as to all Subcontractor employees in various languages that
enable them to enter QS premises.
Heat Stress Management:
Campaigns on the hazards of heat stress, pamphlets on the dos and

donts to beat the heat, awareness training program on heat stress


by a Medical Officer and Safety Officer and the auditing of work
places for Heat Stress Management by HSE representatives are all
part of our Heat Stress Management Campaign.
Safety Performance:
The Safety Performance of Qatar Steel is known to be one of the
best in the Steel Industry having a very low Accident Frequency
& Severity rate in comparison with the like Industries. Being a
Sustainable Producer, Qatar Steel has a Strategic objective for the
near future with a focus on No lost time Accident to become a
leader in Safety. A number of Safety initiatives involving employees &
motivation awards are being planned & implemented to reach our
final aim Accident Free Qatar Steel
Emergency preparedness program
An emergency response contingency plan in Qatar Steel ensures
that the health and safety of the employees and environment are
safeguarded. Various emergency preparedness drills like, chemical
drills, oil spill, fire drill, gas leakage, molten steel leakage drill, building
evacuation drills etc. are undertaken from time to time.

37

QATAR

STEEL

MANUFACTURES

WORLD-CLASS

PRODUCTS IN ACCORDANCE WITH THE HIGHEST


INTERNATIONAL
PRODUCTS ARE

QUALITY

STANDARDS.

SUPPORTED BY

ALL

EFFECTIVE AND

RELIABLE DELIVERY AND AFTER SALES SERVICES. OUR


CLOSE PROXIMITY TO NEIGHBORING GCC COUNTRIES
ENABLES US TO CATER TO A SIZEABLE PROTION OF THE
REGIONS REQUIREMENTS, AS WELL AS QATARS OWN
DOMESTIC NEEDS.

38

PRODUCT SPECIFICATIONS

DRI SPECIFICATIONS:
CHEMICAL COMPOSITION:
Parameter

Guaranteed

Expected

Total Iron (T.Fe)

91.0% Min

91.1%

Metallic Iron (M.Fe)

85.0% Min

86.0%

Metallization
Carbon (C)

93.0% Min
2.5% Max

94.0%

Phosphorous (P)

0.06% Max

Sulphur (S)

0.01% Max

Total Gangue(CaO+Al2O3+MgO+SiO2)

4.8% Max

PHYSICAL ANALYSIS
Bulk Density (tons/m3)

1.6 ~ 1.9

Size Under 5 mm at Loading Port

5.0 % Max

39

40

PRODUCT SPECIFICATIONS
HBI SPECIFICATIONS
CHEMICAL COMPOSITION
Parameter

Guaranteed

Expected

Total Iron (T.Fe)

90.50% Min

91.0%

Metallic Iron (M.Fe)

84.50% Min

85.0%

Metallization
Carbon (C)

93.00% Min
1.40 % Max

93.50%

Phosphorous (P)

0.055% Max

Sulphur (S)

0.0055% Max

Total Gangue(CaO+Al2O3+MgO+SiO2)

4.80%

Max

PHYSICAL ANALYSIS
Bulk Density (tons/m3)

2.4 ~ 2.7

Apparent Density (tons/m3)

4.9 Min

Average Size (mm)

106 X 48 X 32

Size Under Inch at Loading Port (mm)

5.0 % Max

Note: The DRI/HBI is produced with respect to above specification for Qatar Steel Melt Shop, whereas for Export it is produced as per the
contractual specification i.e., as required by the customer.

41

CONTINOUS CASTING IS USED TO


MANUFACTURE UNIFORM AND CLEAN
BILLETS QUICKLY AND EFFICIENTLY
STEEL BILLETS
Although some of the billets produced at Qatar Steel are directly sold to customers, most are processed into bars at one of our rolling mills.
We supply high quality steel billets of various cross-sections and sizes, which enable us to meet the customer requirements and industry
specifications, including ASTM, JIS and CNS.

42

PRODUCT SPECIFICATIONS
BILLET SPECIFICATION:
Chemical Composition: (As below or as per customer requirement)
Chemistry
%C
%Si
%Mn
0.15~0.25
0.12~0.20
0.60~0.80
Note: Tramp Elements (Ni + Cr + Cu + Mo) = 0.30% max

Physical Parameters:
Sr. No.
Item
1.
LENGTH

%P
0.035 max

%S
0.035 max

N (ppm)
120 max

Acceptance Criteria
4 to 12 meter (+ 50mm)

2.

SECTION

150 X 150 mm2 or 130 X 130 mm2

3.

FACE LENGTH

3 mm

4.
5.

RHOMBODITY
DIAGONAL DIFFERENCE

5 % Max

6.

CORNER RADIUS

7.
8.

STRAIGHTNESS
BENDING

9.

ANGULAR TWIST

10.
11.
12.

CUTTING
IDENTIFICATION
SURFACE

13.

PIPE

10 mm
8 mm
Camber 5mm/meter
Not more than 5mm in 1 meter
Not more than 30mm in 6 meter
Not more than 60 mm in 12 meter
Not more than 1 degree per meter and not more than 6 degree over 12 meter
length.
Both ends will be Gas Cut
At the end of each billet cast number will be stamped.
The billets will be free from surface imperfection which impair the product
Quality such as longitudinal cracks, transverse cracks, Deep Ripple mark, Scab &
thick scale, slag Patches, surface blow holes etc.
No Existence

43

PRODUCT SPECIFICATIONS
REBAR SPECIFICATIONS
Characteristics BS
BS
4449:2005
4449:2005
Gr B500B
Gr B500C
Chemical Composition
Carbon (C) % 0.24 Max
0.24 Max
Phosphorous
0.05 Max
0.05 Max
(P) %
Sulphur (S) %
0.05 Max
0.05 Max
Nitrogen (N)
120 Max
120 Max
ppm
CE (%)
0.50 Max
0.50 Max
Mechanical & Physical Properties:
Yield Strength, 500 - 650
500-650
MPa (min)
--Tensile
Strength, MPa
(min)
TS/YS
1.08
>=1.15,
(min)
<1.35
Elongation,(%) , --(min)
Agt (%) (min)
5
7.5

44

ASTM A615 ASTM A615 ASTM A615 High Strength ISO 6935-2
Gr60
Gr 75
Gr 80
Rebar
:2007
(YS>600MPa) B500B-R

SSA 2/1992

-0.05 Max

-0.05 Max

-0.05 Max

0.32 Max
0.05 Max

0.032 Max
0.060

0.33 Max
0.050 Max

0.05 Max
120 Max

0.05 Max
120 Max

0.05 Max
120 Max

0.05 Max
120 Max

0.060
120 Max

0.050 Max
--

--

--

--

--

--

0.54 Max

420

520

550

600

500

460

620

690

725

740

--

506

--

--

--

--

1.08

--

14

12

--

--

--

--

--

PRODUCT SPECIFICATIONS
Bend Angle
Re-bend
Angle

90
From 90
Back by at

least 20
Weldability
Weldable
Weldable

90
From 90
Back by at

180
--

180
--

180
--

180
--

160 to 180
90

180
45to 23

Non-

Non-

Non-

Non-

Non

Non

Weldable

Weldable

Weldable

Weldable

Weldable

Weldable

least 20
Weldable

/ NonWeldable
Application
RCC

RCC

RCC
RCC
High Raise
Construction Construction Towers

High Raise
RCC
RCC
Towers/
Construction
Construction construction
Construction
Highly
in seismic
loaded RCC
zone
structure
Note: Bend and Rebend tests are performed as specified in respective standards using proper mandrel diameters
Technical Features

BS4449:2005 GrB500B rebars are produced with low carbon equivalent & Weldable, whereas ASTM A615 Gr60, ISO 6935-2:2007
B500B-R SSA2/1992 are Non-Weldable.

BS4449:2005 GrB500B rebars have High Strength Compared to ASTM A615 Gr60 which reduces steel consumption & congestion in
structure, in turn reduces overall cost of project

BS4449:2005 GrB500B rebars have High Yield Strength i.e. 500 MPa (Min) compared to ASTM A615 Gr60, without compromising on
ductility

BS4449:2005 GrB500B rebars have better bend performance, due to severe bend & re-bend angle. Rebars conforming to BS 4449:2005
Specification, are subjected to Fatigue testing and survive minimum 5 million stress cycles

High Strength Rebar with Yield Strength>600 MPa: Over the years rebar with yield strength 420MPa, 460MPa, 500MPa etc. conforming to
BS 4449/ASTM A 615 specifications were available in Qatar/GCC region. Rebar with higher strength i.e.YS>600MPa will reduce the steel
consumption by around 20 % in construction, which in turn lowers the overall cost of structure. Using high strength rebar can also lead
to reduction in column size of heavily loaded structure and there is relief from rebar congestion.

45

46

PRODUCT SPECIFICATIONS
Designation
No.

Nominal Dia.
(mm)

Nominal Mass
Per meter run (kg/m)

ASTM (%)

BS (%)

ISO (%)

SSA (%)

D8

0.395

-6

D10

10

0.617

-6

4.5

D12

12

0.888

-6

4.5

D14

14

1.210

-6

4.5

D16

16

1.580

-6

4.5

D18

18

2.000

-6

4.5

D20

20

2.470

-6

4.5

D22

22

2.980

-6

4.5

3.5

D25

25

3.850

-6

4.5

3.5

D28

28

4.830

-6

4.5

3.5

D30

30

5.550

-6

4.5

3.5

D32

32

6.310

-6

4.5

3.5

D36

36

7.990

-6

4.5

D40

40

9.864

-6

4.5

Tolerance (against nominal mass)

Rebar Marking:
QATAR STEEL is embossed on each rebar produced at facility.

ISO B500B-R
6935-2 B500B-R
/ ASTM
A615
GRADE60
60/ /SASO
SASO 2/1992
ISO 6935-2
/ASTM
A615
GRADE
2/1992

BS 4449:2005
GRADE
B500B
BS 4449:2005
GRADE
B500B

BS 4449:2005
GRADE
B500C
BS 4449:2005
GRADE
B500C

47

SPECIFICATION OF CALCINED LIME


Chemical Composition
Elements

Guaranteed

Calcium Oxide (CaO)

92.0% Min

Magnesium Oxide (MgO)

2.0% Max

Silica (SiO2)

1.0% Max

Alumina (Al2O3)

0.3% Max

Sulfur(S)

0.06% Max

Ferric Oxide (Fe2O3)

1.0% Max

Moisture

1.0% Max

LOI

4.5% Max

Physical Properties
Size Range

25 ~ 80 mm

Size above 80 mm at Loading Port

3.0% Max

Size below 25 mm at Loading Port

10.0% Max

Remarks: Qatar Steel ensures that product will be free from clay, dirt & other foreign materials.
Type of Packing:
The material will be packed in jumbo bags of 1.5 Ton capacity.

48

PRODUCT SPECIFICATIONS
SPECIFICATION OF CALCINED DOLOLIME:
Chemical Specification
Elements

Guaranteed

CaO

54.0% Min

MgO

32.0% Min

SiO2

2.0 Max

AI2O3

0.5% Max

Phosphorous (P)

0.025% Max

Sulphur (S)

0.025% Max

Fe2O3

0.5% Max

LOI (at Load Port)

5.0% Max

Physical Specification
Size Range

5 mm ~ 80mm

Size Under 5 mm at Loading Port

10.0 % Max

Size Above 80mm at Loading Port

3.0% Max

SPECIFICATION OF PULVERIZED LIMESTONE


Chemical Composition
Elements

Guaranteed

Calcium Oxide (CaO)

50.0% Min

Magnesium Oxide (MgO)

2.5% Max

Silica (SiO2)

1.0% Max

Alumina (Al2O3)

0.5% Max

Phosphorus (P)

0.025% Max

Sulfur(S)

0.05% Max

Ferric Oxide (Fe2O3)

2.0% Max

Moisture

0.5% Max

Physical Properties
Size above 200 m at Loading Port

4.0% Max

Remarks: Qatar Steel ensures that product will be free from clay, dirt & other foreign materials.
Type of Packing:
The material will be packed in jumbo bags of 1.5 Ton capacity.
49

SALE SPECIFICATION OF HYDRATED LIME


Elements (%)
CaO%

55% Min

SiO2%

1 % Max

Al2O3%

0.3% Max

MgO%

3 % Max

Fe2O3%

0.5% Max

Size Distribution (%)


+3.35 mm

5 % Max

-150 m

15% Min

Size Range

0 ~ 3.35 mm

Remarks: Qatar Steel ensures that product will be free from clay, dirt & other foreign materials.& other foreign materials.
Type of Packing:
The material will be packed in jumbo bags of 1.5 Ton capacity.
QATAR STEEL FZE (Dubai, UAE) - WIRE ROD AND REBAR IN COIL SPECIFICATIONS
Product Size:
Products

Size - MM

Wire Rod

5.5

6.0

6.5

7.0

8.0

9.0

10

11

12

14

16

--

Rebar In Coil
----8.0
-10
-12
14
16
-Wire Rod Grades: SAE1006/CAQ/EWNR/SAE1008/ SAE1012/ SAE1018/ SAE1042/ SAE 1045/ SAE1060/ SAE1065/ SAE1070/ SAE1080
Rebar in Coil: ASTM A615 GR60 / BS4449:2005 GRB500B / ISO 6935-2
Coil Weight & Dimension
Metallurgical Standard
Inner Diameter (MM)

: 850 950

Decarburization : 1% max of wire rod diameter

Outer Diameter (MM)

: 1100-1200

Surface Defect : 1% max of wire rod diameter

Coil Weight

: 1050 -1200

Cold Up-settability: 67% (Billet route )

50

(Kg)

PRODUCT SPECIFICATIONS

Grade

%C

%Mn

%Si

%P

%S

YS
[MPa]

TS
[MPa]

%El

%Agt
/ %Ra

End
Application

SAE 1006

0.08 Max.

0.25 0.40

0.15 Max

0.035 Max

0.025 Max

240 290

340 415

35 Min

--

Wires for
miscellaneous
application/
Galvanized Wire

CAQ
Cable Armor
Quality

0.04- 0.06

0.30 - 0.40

0.030 Max

0.035 Max

0.025 Max

240 - 300

340 - 380

30 Min

70 Min

Cable Armoring
Wires

EWNR/S1
/SWRY11

0.04- 0.06

0.40 - 0.60

0.050 Max

0.035 Max

0.025 Max

250-300

390 Max

30 Min

70 Min

Stick Welding
Electrodes

SAE 1008

0.06 0.10

0.30 0.50

0.15 Max

0.035 Max

0.025 Max

250 300

350 425

30 Min

--

Galvanized wire for


fencing/poultry farm/
barbed wire

SAE 1012

0.10 0.15

0.30 0.60

0.15 Max.

0.035 Max

0.025 Max

275 325

400 475

30 Min

--

Wire Mesh

SAE 1018

0.15 0.20

0.60 0.90

0.10-0.35

0.035 Max

0.025 Max

300 350

450 525

22 Min

--

Wires for
miscellaneous
application

ASTM A615
GR60

0.22 Max.

0.60 1.00

0.35 Max

0.035 Max

0.025 Max

420 Min

620 Min

9 Min

--

RCC Construction

ASTM A615
GR75

0.32 Max

0.60 - 1.00

0.35 Max

0.035 Max

0.025 Max

520 Min

690 Min

7 Min

--

RCC Construction

BS4449 :2005
GRB500B

0.24 Max.

0.60 1.00

0.35 Max

0.035 Max

0.025 Max

500-650

YS x 1.08
Min

--

BS4449 :2005
GR B500C

0.24 Max

0.60- 1.00

0.35 Max

0.035 Max

0.025 Max

500-650

> YS x 1.15
< YS x 1.35

--

7.5 Min

RCC Construction

SSA 2/1992
HY

0.33 Max

1.80 Max

0.35 Max

0.050 Max

0.050 Max

460

506

12

--

RCC Construction

5 Min

RCC Construction

Dimensional Tolerances of Wire Rods:


Standard

Wire Rod SizeMm

Tolerance-Mm +/-

Out Of Round- Mm

Remarks

QS FZE

5.5 - 16.0

0.20

0.30 MM

QS FZE Tolerance is Half of ASTM Tolerance

ASTM A510

5.5 - 16.0

0.40

0.60 MM

General requirements

Coil Identification
Each coil will have tag with unique coil number and Heat number

51

52

REBAR FABRICATION FACILITY

In line with enhancing value to the needs of other target markets with select value added products and exceptional customer
attention, Qatar Steel has set up a state-of-the-art fully integrated and fully automated Rebar Fabrication Facility at its
existing plant at Mesaieed Industrial City.
The development of Qatars Infrastructure is set to provide a
demand for processed steel which will see a continuous rise in the
foreseeable future.
Since 2007, Rebar Fabrication Facility has advanced significantly to
become the No. 1 Rebar Processing Facility in Qatar. It expanded
the operation in 2009 to meet the rising demands and continuously
improving its services to facilitate requirements of construction
Industry.
Additional machinery was installed and advanced Systems were
introduced as part of the progress of Rebar Fabrication Facility
in order to maintain a High Standard of Quality Sustainability and
Safety throughout the Process of Cutting and Bending.
Rebar Fabrication Facility Team of Engineers and Production Staff are
constantly exposed to new and innovative construction solutions
and ensure providing assistance in relation to resolving reinforcing
related construction issues and application issues such as accurate
specified bending and re-bending techniques and value engineering.
Rebar Fabrication Facility can produce 10,000-12,000 tons of

processed Rebar per month.


Carefully selected machinery is able to provide a comprehensive
service for any shape or size that maybe required by the
Construction Companies for all types of Projects.
Support from Qatar Steel Company Sales, Shipping and Technical
Departments provide a surety of continuity of Supply from Rebar
Fabrication Facility to the Customer.
Advantages of Rebar Fabrication Facility Services:
-- Assured supply of raw material direct from the Source
-- Complementing the demand in the local market
-- Increase service value of Qatar Steel
-- Focus on the needs of other target markets with selected
value added products
Our Commitment to Quality means:
-- Rebar Fabrication Facility will fully understand and conform to
the requirements of our clients, specification at all times.
-- Rebar Fabrication Facility will deliver defect free products and
services to all our customers on time.
53

54

REBAR FABRICATION FACILITY

Production Process:
In 2009 new Machinery was installed to increase capacity and satisfy
demand. Rebar Fabrication Facility continues to deliver accordingly
to this Capacity.

QA/QC Section:
Rebar Fabrication Facility QA/QC Section continues to grow
and has established a solid foundation for Quality Assurance by
monitoring production and maintaining a high Standard of Quality
Assurance within Rebar Fabrication Facility. Rebar Fabrication

Engineering Service:
Rebar Fabrication Facility Engineering Service continues to deliver
top Quality Drawing and Bar Bending Schedules to the highest
Standards possible utilizing the latest software updates and internet
based tracking systems. Rebar Fabrication Facility Engineers are
highly experienced in managing and solving Rebar Detailing issues
with Value Engineering Practices and Lean Construction Principles.

Facility Customers can be assured that a high standard of Quality


is provided.

Coupler Service:
Additional Threading Machinery was installed to increase the
productivity of Coupler Joint preparation. Rebar Fabrication
Facility can now deliver a wide range of Couplers to suit all types
of Joint applications. Couplers provide an efficient Cost Effective
Solution by reducing the amount of steel required and increasing
the installation process on site.

H.S.E. Section:
Rebar Fabrication Facility is proud of our commitment to H.S.E.
and believes that the success of a Production Unit is in direct
correlation with the commitment to H.S.E.
Rebar Fabrication Facility has achieved an L.T.A. award in 2010 and
a Beautification Award in 2011 and is proud of this achievement.
Qatar Steel believes in building and maintaining long-term
relationships with its customers by working closely with them and
catering to their requirements.

55

56

57

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