Compute Blade 500 Log Collection
Compute Blade 500 Log Collection
Compute Blade 500 Log Collection
Model
Prepared by
Category
:
:
:
:
NOTE: You may need more than one log set type for a case. For example, if the customer had a spontaneous reboot of a Windows host, we would need a
getconfig and SVP logs. If the customer had an HVM Virtual Server crash, then we would need a getconfig of that host type when it comes back up, and the
HVM dump (which would come with an SVP dump). Please use your best judgment for which log gathering procedures apply for the case.
All procedures can be run with the customer's credentials.
Please disable any web browser popup blockers during the log collection procedure and file upload.
You can get logs from the following parts in the chassis:
The Blade OS
The FC Switches
These are standard Brocade switches. Refer Brocade FC data collection applies.
The SVP
1. Log into the SVP using the URL https://[Customer Configured Mgmt IP] from any web browser.
5. Select Download.