PF3204 Risk Management
PF3204 Risk Management
PF3204 Risk Management
ii.
Form a Team
a. Form a team to organize, coordinate and oversee the
Delphi. (This involves selecting the participants, and
overseeing the data collection and analysis process).
The coordinator should be independent to reduce
biasness. The team for instance can be a outsourced
party
Identify the Experts
a. Decide who should be in the panel of experts. The experts
should have ample knowledge and experience in the
required field. In this case, the panel can be the project
team, relevant stakeholders and other experts from the
industry. They could be the tunneling engineer, client,
project manager, professors from civil and engineering
department, geotechnical experts, LTA, quantity surveyor
b.
vi.
vii.
Advantages
1. More participants can be involved than a face to face
method allows. This will allow a variety of views and
information.
2. The time and cost of participants travelling to meetings is
saved, while still enabling their participants.
3. The anonymity of the participants is preserved, this can
avoid self-censorship and give participants the flexibility
to modify their views as they learn from others, without
the social pressure that exists in face to face meetings. The
remote process also avoids negative group influences
such as dominating members and political lobbying.
4. Provides a structured way for a group of people to make
decisions in a political or emotional environment about
complex problems
Disadvantages
5. The process is time consuming to coordinate and manage.
Delphi technique using email with 20 participants and the
processing of three questionnaires could utilize 30 40
hours of the coordinators time.
6. It can be difficult to maintain active participation by the
participants the whole way through, and so drops outs are
more likely than at one off meetings.
7. The decision making process is less transparent than face
to face meetings, and can be more easily influenced by the
coordinator. This can lead to less trust in the process and
outcome by participants.
While decision analysis should be as objective as possible, decisionmakers SUBJECTIVITY still needs to be considered in the analysis.
Explain, using an appropriate example, the IMPORTANCE OF
SUBJECTIVITY in the decision analysis process.
Introduction & explanation
Personal judgments about uncertainty and values are important
inputs for decision analysis. Discovering and developing these
judgments involves thinking hard and systematically about
important aspects of a decision.
Managers and policy makers frequently complain that analytical
procedures from management science and operations research
ignore subjective judgments. Such procedures often purport to
generate optimal actions on the basis of purely objective inputs.
But the decision-analysis approach allows the inclusion of
subjective judgments. In fact, decision analysis requires personal
judgments, they are important ingredients for making good
decisions. Furthermore, the process undertaken by the decision
maker, including generating and identifying of alternatives and
selecting and constructing of attributes is usually subjective.
Most importantly and practically, objective description requires
instrumentation and skill, and the use of the necessary resources
to achieve this may not always be justified. Ultimately, scientists
may be able to provide knowledge as accurate as required, but
such accuracy may simply be too expensive. In the case when there
is limited budget for risk analysis, performance of risk analysis can
be adversely affected and in this case, judgment takes the place of,
or perhaps more correctly, complements, objective description.
Subjectivity also plays an important role in terms of risk tolerance.
When the risk tolerance is high, even if the risk has a strong impact,
it may not be viewed seriously. Hence, the decision to mitigate
which risks and to what extent will depends on the decision
makers perception on the identified risks.
Judgment expresses professional opinion and expertise in a
particular area which itself reflects knowledge acquired by
extensive training, by experience, and by the application of
scientific methods. The reliance on judgment, notwithstanding its
subjectivity, is founded on the capability of a human being to use
his reasoning and experience to complement more scientific or
technical means of acquiring knowledge
Example: Decision on buying a passenger car
Many attributes of a car, such as horsepower, speed (km/hr) and
other capabilities are available and can be objectively described.
They are considered natural attributes as the measurements are
accepted according to some agreed and recognized scientific
methods. Attributes reflecting comfort or travel noise are much
more difficult to establish objectively, because it is our mind via the
senses that dictates how comfortable we are. Even when the
impact of noise on the individual is completely captured by decibel
units, it is the subjective (possibly nonlinear) mapping from
decibels to noise which affects preference. If this transformation is
not monotone, then it is possible that there are other attributes
which affect what we perceive as noise. Without endeavoring to
develop additional attributes, we will never fully understand the
Conclusion
In conclusion, the decision maker value system influences each of
the risk management processes in many ways. The decision maker
must have logical reasoning and apply their knowledge and
experience practically to make informed decision for the project.
Both risk management and decision analysis are two interrelated
concepts whereby risk management affects how decisions are
made (mainly through the risk identification process) and how
decision analysis affects risk management (mainly through
subjectivity of the decision makers). Therefore, whenever decision
analysis is performed, risk management process should be
considered and whenever risks are to be identified, decision
analysis should be taken into account especially the subjectivity of
the decision makers.
As the saying goes Garbage in, garbage out, a poor risk
management will result in an inaccurate decision analysis, and
hence resulting in a higher chance of making bad decisions.
Similarly, a poor decision analysis such as modelling the decision
environment based on irrational and biased perceptions will
result in a wrong set of risks being identified and hence a wrong
type of risks to be mitigated.
How risk management affects decision analysis?
Decision analysis is mainly affected by risk management through
the risk identification process.
When several risks are identified based on enterprise
environmental factors and organisational process assets through
methods such as Delphi technique and brain storming with key
members, it involves certain level of qualitative and quantitative
analysis whereby both historical data and personal assessment
are involved in identifying the relevant risks. This will hence
affects how we analyse the risks identified and subsequently
affects the decision analysis as illustrated in the example as
follows.
Taking for example the decision to choose which MRT route to
construct. Several risks would need to be identified such as site
conditions, risk of tunnelling, ROI etc. These risks are identified
based on historical data such as the previously identified set of
risks based on past MRT projects risk registers etc. Various tools
and techniques such as Delphi technique and brainstorming with
the key members are then used to establish the risk register for
the current MRT project. Subsequently, decisions will be made
based on this set of identified risks. In the case if the risk
identification is not done properly whereby certain potential risks
are not being identified, this will result in an inaccurate decision
analysis.
How decision analysis affects risk management?
To mitigate the risks, a good decision analysis is needed to make a
good choice in mitigating the correct risk. Given a set of identified
risks, the decision maker needs to decide on which risks to
mitigate and this process often involves their personal
assessment, certain assumptions as well as subjective perceptions
on certain risks.
Decision Analysis
Decision analysis is a formal method for understanding and
modeling a decision environment containing various uncertain risk.
It is a method for making more aware decisions and approach for
minimizing expected losses and maximizing expected gains.
Decisions based on the decision analysis are usually affected by the
decision maker value system. This is elaborated below.
How Risk management affects Decision Analysis
Both risk management and decision analysis are highly related to
one another. Risk management identifies the key determinants and
factors which will affect the performance of the project. For
instance, in the construction of the CRL across Singapore, key
determinants such as time, cost and connectivity are identified.
Furthermore, sub factors such as material cost are further
developed from the key determinants for higher accuracy.
Based on these key determinants and factors, an influence diagram
is developed to help the decision maker understand how each
factor will affect one another. This is important as the factors are
interlinked, impact of one factor will affect other. For example, the
time taken to construction the CRL will affect the cost of
construction.
After which, analytical Hierarchy Process is done to weigh the key
determinants according to their importance on the overall
performance of the project. This will allow the decision maker to
know which factors affects the project significantly and to place
more attention on these factors.
Following which, risk analysis which consists of qualitative and
quantitative analysis is executed to evaluate the impact and extend
of each variable on the overall performance of the project. This is
done through sensitivity analysis and will give us the spider diagram
and tornado diagram. For example, in the construction of CRL,
sensitivity analysis may tell us that factors such as accessibility and
population using the stations are deemed to be the two most
important variables with the largest range of effect on the total
Risk Register
A risk register acts as a central repository for all risks identified by
the risk management team. It includes
Description of the risk : A brief Description of the potential
risk
Risk Category: For example, type and scope of risk. Using
these categories enable grouping for future references.
Probability of its occurrence: Estimated likelihood or
probability that the risk will occur and become an issue.
Impact of the Risk: Description of potential impact
Root causes: What causes the risk, useful for mitigation plans
A summary of planned response should the event occur
(Mitigation and Contingency): Action plan to address the risk
Risk Code: Unique identification number used to identify and
track the risk.
Risk identified in risk identification process and updated during the
risk analysis process.
Disadvantages
Risk registers often lead to ritualistic decision making and illusion
of control. For example, Toyotas risk register listed reputation risks
caused by Prius malfunctions but the company failed to take
action. It is important to note that while identification of risk is
crucial, it is the action taken to mitigate the risk that is important.
Advantages
The risk register allows for easy review and updates on the
potential risk so as to manage risks down to acceptable levels. The
register provides a framework in which problems that threaten the
delivery of the anticipated benefits are captured.
Risk Code
01
02
Type
Internal
External
Scope
Local
External
Probability
2
3
Impact
2
2
Risk Center
Labor
Economic
Risk
Productivity
Material cost increase
Risk Factor
Fatigue
Inflation
Mitigation
Break
Order Earlier
Contingency
Take day off
Change material
Cost
Footing performance
Load Bearing
Load Bearing
1
Durability
0.57
Sum
1.57
Weightage
0.64
Time
1.75
1.25
1
4.00
0.25
Durability
1.75
1
2.75
0.36
Time
Redesigning
Construction
Sum
Weightage
Redesigning
1
0.8
1.8
0.55
Professional fees
1.5
1
2.5
0.40
Cost
1.5
1
0.8
3.30
0.30
Material Cost
1
0.67
1.67
0.60
Material Cost
Professional Fees
Sum
Weightage
Duration of Construction
1.25
1
2.25
0.45
Output formula
Converted Information
For sensitivity % change table, just insert change (%) for
both input and output variable.
Note: when calculating output change (%), use the
correct weightage!
Tornado Diagram (dont need to draw accurately)
Note: Calculate the range of % change & rank them
before drawing!
Spider Diagram (dont need to draw accurately)
Output Formula
Objective Function: Value to COTOCO WHOLESALE
= 0.45 x ((0.64 x (Loadbearing capacity 100%)) + (0.36 x
(Durability 100%)))
+ 0.30 x ((0.60 x (100% - Material Cost)) + (0.40 x (100% Professional Fees)))
+ 0.25 x ((0.55 x (100% - Duration of Redesigning)) + (0.45 x (100%
- Duration of Construction)))
Converted Info
Summary for Output value to COTOCO WHOLESALE
Base
Key Determinant
Factors
Value
Loading Bearing
100
Footing
Capability
Performance
Durability
100
Material Cost
100
Cost
Professional Fee
100
Duration of
100
Redesigning
Time
Duration of
100
Construction
Min
Max
65
130
88
75
83
145
130
115
89
110
91
115
Sensitivity Analysis
Key
Deter
minant
Footin
g
Perfor
mance
Input
Name
Load
beari
ng
capab
ility
Output Variation
65
100
-35
0
-35%
0%
70
100
-30
0
-30%
0%
130
30
30%
120
20
20%
88
-12 -12% 90 -10 -10%
100
0
0%
100
0
0%
145 45
45% 130 30
30%
-25 -25% 80 -20 -20%
Mater 75
Cost
ial
100
0
0%
100
0
0%
Cost
130 30
30% 110 10
10%
* Explain Briefly. Sate, do the same for the rest of the factors*
Tornado Diagram
Draw all six with top 2 having obvious difference
(In this case, it will be load bearing capability and durability)
Y axis: Factors
X axis: Percentage Change in Total Project Cost/Base Value
From the tornado graph, those variables with a longer bar has a
largest range of impact on the outcome and hence has the most
impact to the output. The results show that the top 2 or 3 factors
with the most impact on the project objective are
Spider Diagram
Draw all six
%.
Durab
ility
followed by
and
.
Explain how you get the utilities value
Weightage will be based on previous values
Main Weightage Footing Performance: 0.45
Factor Load Bearing Capacity: 0.64
Factor: Durability: 0.36
Decision Tree
The option ___ should be taken as it has the highest EMV of ____
as compared to the EMV of the other options.
However subjectivity should be considered in the analysis of
choosing the appropriate options as it depends on many factors
such as the firms risk tolerance, market outlook, perceived
capability to handle risk, etc. It is also important to note that any
option with a negative EMV should not be considered since it brings
about losses, unless the decision maker has a very valid reason.
Preliminary Influence Diagram
The influence diagram shows the interdependency and relationship
between the drivers and sub drivers. The sheer connectivity
underscores the need of an influence diagram to ensure that the
decision maker goes through a thorough thought process before
arriving at an informed decision.
Sensitivity Analysis
One way sensitivity analysis enabled us to determine how a unit
change in an independent variable will affect the output dependent
variable under a prescribed set of assumptions and values. It
identifies sensitive variables and eliminates insensitive variables
with regards to the output.
Tornado Graph
Modified the bar chart that reveal the range of impact an input has
on an outcome, presenting both ranking and the size of magnitude
of the impact. Variables with largest impact is placed at the top
followed by others in descending impact order.
Spider Diagram
Illustrates the complication of all the sensitivity graphs. The slope
tell us the relative change in the outcome per unit change in each
sub variable. We can get information on which variable that has the
largest total variation and which has the largest total effect based
on the length and gradient of the slope.
Decision Tree
Decision trees allows project managers to distinguish between
decisions where we have control and change events that may or
may not happen. It takes into account the costs and rewards of
decision options as well as the probabilities and impacts of
associated risks.
EMV
Expected Monetary Value is a ballpark figure that shows how much
money a plaintiff can reasonably expect in mediation. It accounts
not only for dollar figure assigned to each outcome buy also for the
likelihood of that outcome occurring.