Service Manual: Epson Stylus PHOTO RX 560/580/590

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SERVICE MANUAL

Scanner•Printer•Copier

EPSON
Stylus PHOTO RX 560/580/590

SEMF06003
Notice
† All rights reserved. No part of this manual may be reproduced, stored in a retrieval system, or transmitted in any form or by any means electronic, mechanical,
photocopying, or otherwise, without the prior written permission of SEIKO EPSON CORPORATION.

† All efforts have been made to ensure the accuracy of the contents of this manual. However, should any errors be detected, SEIKO EPSON would greatly
appreciate being informed of them.

† The contents of this manual are subject to change without notice.


† The above not withstanding SEIKO EPSON CORPORATION can assume no responsibility for any errors in this manual or the consequences thereof.
EPSON is a registered trademark of SEIKO EPSON CORPORATION.

General Notice: Other product names used herein are for identification purpose only and may be trademarks or registered trademarks of their
respective owners. EPSON disclaims any and all rights in those marks.

Copyright © 2006 SEIKO EPSON CORPORATION.


I&I CS Quality Promotion Dept.
(Printer Technical Support Grp.)
Imaging & Information Products Div.
PRECAUTIONS
Precautionary notations throughout the text are categorized relative to 1)Personal injury and 2) damage to equipment.

DANGER Signals a precaution which, if ignored, could result in serious or fatal personal injury. Great caution should be exercised in performing procedures preceded by
DANGER Headings.

WARNING Signals a precaution which, if ignored, could result in damage to equipment.

The precautionary measures itemized below should always be observed when performing repair/maintenance procedures.

DANGER
1. ALWAYS DISCONNECT THE PRODUCT FROM THE POWER SOURCE AND PERIPHERAL DEVICES PERFORMING ANY MAINTENANCE OR REPAIR PROCEDURES.

2. NO WORK SHOULD BE PERFORMED ON THE UNIT BY PERSONS UNFAMILIAR WITH BASIC SAFETY MEASURES AS DICTATED FOR ALL ELECTRONICS
TECHNICIANS IN THEIR LINE OF WORK.

3. WHEN PERFORMING TESTING AS DICTATED WITHIN THIS MANUAL, DO NOT CONNECT THE UNIT TO A POWER SOURCE UNTIL INSTRUCTED TO DO SO. WHEN
THE POWER SUPPLY CABLE MUST BE CONNECTED, USE EXTREME CAUTION IN WORKING ON POWER SUPPLY AND OTHER ELECTRONIC COMPONENTS.

4. WHEN DISASSEMBLING OR ASSEMBLING A PRODUCT, MAKE SURE TO WEAR GLOVES TO AVOID INJURIES FROM METAL PARTS WITH SHARP EDGES.

5. WHEN USING COMPRESSED AIR PRODUCTS; SUCH AS AIR DUSTER, FOR CLEANING DURING REPAIR AND MAINTENANCE, THE USE OF SUCH PRODUCTS
CONTAINING FLAMMABLE GAS IS PROHIBITED.

WARNING
1. REPAIRS ON EPSON PRODUCT SHOULD BE PERFORMED ONLY BY AN EPSON CERTIFIED REPAIR TECHNICIAN.

2. MAKE CERTAIN THAT THE SOURCE VOLTAGES IS THE SAME AS THE RATED VOLTAGE, LISTED ON THE SERIAL NUMBER/RATING PLATE. IF THE EPSON
PRODUCT HAS A PRIMARY AC RATING DIFFERENT FROM AVAILABLE POWER SOURCE, DO NOT CONNECT IT TO THE POWER SOURCE.

3. ALWAYS VERIFY THAT THE EPSON PRODUCT HAS BEEN DISCONNECTED FROM THE POWER SOURCE BEFORE REMOVING OR REPLACING PRINTED CIRCUIT
BOARDS AND/OR INDIVIDUAL CHIPS.

4. IN ORDER TO PROTECT SENSITIVE MICROPROCESSORS AND CIRCUITRY, USE STATIC DISCHARGE EQUIPMENT, SUCH AS ANTI-STATIC WRIST STRAPS, WHEN
ACCESSING INTERNAL COMPONENTS.

5. DO NOT REPLACE IMPERFECTLY FUNCTIONING COMPONENTS WITH COMPONENTS WHICH ARE NOT MANUFACTURED BY EPSON. IF SECOND SOURCE IC OR
OTHER COMPONENTS WHICH HAVE NOT BEEN APPROVED ARE USED, THEY COULD CAUSE DAMAGE TO THE EPSON PRODUCT, OR COULD VOID THE
WARRANTY OFFERED BY EPSON.
About This Manual
This manual describes basic functions, theory of electrical and mechanical operations, maintenance and repair procedures of the printer. The instructions and procedures included
herein are intended for the experienced repair technicians, and attention should be given to the precautions on the preceding page.

Manual Configuration Symbols Used in this Manual


This manual consists of six chapters and Appendix. Various symbols are used throughout this manual either to provide additional
CHAPTER 1. PRODUCT DESCRIPTIONS information on a specific topic or to warn of possible danger present during a
Provides a general overview and specifications of the product. procedure or an action. Be aware of all symbols when they are used, and
CHAPTER 2. OPERATING PRINCIPLES always read NOTE, CAUTION, or WARNING messages.
Describes the theory of electrical and mechanical operations of
the product.
CHAPTER 3. TROUBLESHOOTING A D J U S T M E N T Indicates an operating or maintenance procedure, practice or
R E Q U IR E D
Describes the step-by-step procedures for the troubleshooting. condition that is necessary to keep the product’s quality.
CHAPTER 4. DISASSEMBLY / ASSEMBLY
Describes the step-by-step procedures for disassembling and
assembling the product. C A U T IO N Indicates an operating or maintenance procedure, practice, or
CHAPTER 5. ADJUSTMENT condition that, if not strictly observed, could result in damage to, or
Provides Epson-approved methods for adjustment. destruction of, equipment.
CHAPTER 6. MAINTENANCE
Provides preventive maintenance procedures and the lists of C H E C K May indicate an operating or maintenance procedure, practice or
P O IN T
Epson-approved lubricants and adhesives required for servicing condition that is necessary to accomplish a task efficiently. It may
the product. also provide additional information that is related to a specific
APPENDIX Provides the following additional information for reference: subject, or comment on the results achieved through a previous
• Connection with Connectors action.
• Circuit Boards Component Layout
• Exploded diagram & Parts List W A R N IN G Indicates an operating or maintenance procedure, practice or
condition that, if not strictly observed, could result in injury or loss
of life.
Revision Status

Revision Date of Issue Description


A September 1, 2006 First Release
EPSON Stylus PHOTO RX560/580/590 Revision A

CONTENTS
Chapter 1 Product Description 2.3 Banding Reduction System (BRS)/ Paper Feed Profile Correction (PFP) .. 19

1.1 Overview .............................................................................................................. 9


Chapter 3 Troubleshooting
1.2 Basic Specifications .......................................................................................... 10
1.2.1 Printer and PC Printing ............................................................................. 10 3.1 Overview ............................................................................................................ 21
1.2.2 Scanner ..................................................................................................... 10 3.1.1 Specified Tools ......................................................................................... 21
1.2.3 Interfaces ................................................................................................... 11 3.1.2 Preliminary Checks ................................................................................... 21
1.2.3.1 USB Interface .................................................................................... 11 3.1.3 Procedure for Troubleshooting ................................................................. 21
1.2.3.2 Infrared Communication Printing Function ...................................... 11 3.2 Troubleshooting When There is Error Display ............................................. 22
1.2.3.3 Memory Card Slots ........................................................................... 12 3.2.1 Error List ................................................................................................... 22
1.3 Consumables and Options ............................................................................... 13 3.2.2 Warning List ............................................................................................. 23
1.3.1 Ink Cartridges ........................................................................................... 13 3.2.3 FATAL Error ........................................................................................ 27
1.4 Common Specifications .................................................................................... 13 3.3 Troubleshooting When There is No Error Display ....................................... 30
1.4.1 Electrical Specifications ........................................................................... 13 3.3.1 Troubleshooting for Printer ...................................................................... 30
1.4.2 Safety Standards/EMC .............................................................................. 14 3.3.2 Power Supply Related Troubleshooting ................................................... 34
1.4.3 Environment Resistance ........................................................................... 14 3.3.3 Ink Supply Related Troubleshooting ........................................................ 34
1.4.4 Lifetime ..................................................................................................... 14 3.3.4 I/F Related Troubleshooting ..................................................................... 36
1.4.5 Noise ......................................................................................................... 14 3.3.5 Troubleshooting for Scanner .................................................................... 37
1.4.6 Weight / Physical Specifications .............................................................. 14 3.3.6 Troubleshooting for Motors and Sensors ....................................... 38
1.4.7 Special Operations .................................................................................... 14
Chapter 4 Disassembly and Assembly
Chapter 2 Operating Principles
4.1 Overview ............................................................................................................ 40
2.1 Overview ............................................................................................................ 16 4.1.1 Precautions ................................................................................................ 40
2.1.1 Mechanical Components .......................................................................... 16 4.1.2 Tools ......................................................................................................... 40
2.1.2 Motors and Sensors ................................................................................... 17 4.1.3 Preparation before Disassembly ............................................................... 40
2.2 Operating Principles of Electric Circuitry ..................................................... 18 4.1.4 Disassembly and Reassembly Procedure ................................................. 41
2.2.1 Overview ................................................................................................... 18 4.2 Removal of Exterior Parts ............................................................................... 42
2.2.2 Features ..................................................................................................... 18 4.2.1 Panel Assy ................................................................................................ 42
2.2.3 Circuit Board Constitution ........................................................................ 18 4.2.2 Disassembly of Panel Assy ....................................................................... 43
4.2.3 Scanner Unit ............................................................................................. 44
4.2.4 Main Board ............................................................................................... 45

6
EPSON Stylus PHOTO RX560/580/590 Revision A

4.2.5 Middle Housing ........................................................................................ 48 Chapter 6 Maintenance


4.2.6 Waste Ink Tray Assy ................................................................................ 51
4.2.7 Printhead ................................................................................................... 52 6.1 Overview ............................................................................................................ 88
4.2.8 Linear Scale .............................................................................................. 54 6.1.1 Maintenance Error .................................................................................... 88
4.2.9 Printer Mechanism .................................................................................... 55 6.1.2 Cleaning .................................................................................................... 88
6.1.3 Lubrication ................................................................................................ 89
4.3 Disassembly of Housing Lower Assy .............................................................. 56
4.3.1 Waste Ink Pads ......................................................................................... 56
4.3.2 Power Supply Board ................................................................................. 56 Chapter 7 Appendix
4.3.3 Stacker Assy ............................................................................................. 57
7.1 Connectors ........................................................................................................ 95
4.4 Disassembly of Scanner Unit ........................................................................... 59
7.2 Component Layout ........................................................................................... 98
4.4.1 Scanner Housing ....................................................................................... 59
4.4.2 CIS Unit .................................................................................................... 60 7.3 Electric Circuit Diagrams ................................................................................ 99
4.4.3 CR Motor Unit .......................................................................................... 61 7.4 Exploded Diagrams & ASP Reference List ................................................. 107
4.5 Disassembly and Assembly of Major Parts of Printer .................................. 62
4.5.1 PF Motor, PF Encoder and PF Scale ........................................................ 62
4.5.2 I/S Assy ..................................................................................................... 63
4.5.3 ASF Assy .................................................................................................. 64
4.5.4 APG Assy ................................................................................................. 65
4.5.5 CR Motor .................................................................................................. 66
4.5.6 Carriage Assy ............................................................................................ 67
4.5.7 Eject Frame Assy ...................................................................................... 69
4.5.8 Upper Paper Guides .................................................................................. 70
4.5.9 Paper Guide Front Assy ............................................................................ 71

Chapter 5 Adjustment
5.1 Overview ............................................................................................................ 73
5.1.1 Adjustment by Use of Adjustment Program ............................................. 74
5.2 PG Adjustment ................................................................................................. 75
5.3 Banding Reduction System (BRS) Adjustment / Paper Feed Profile Correction
(PFP) ........................................................................................................................ 77
5.3.1 Overview ................................................................................................... 77
5.3.2 Adjustment Procedure .............................................................................. 79
5.3.2.1 BRS adjustment ................................................................................. 79
5.3.2.2 PFP adjustment .................................................................................. 81
5.4 Scanner Home Position Adjustment ............................................................... 84
5.4.1 Preparations for Use of the Adjustment Program ..................................... 84
5.4.2 Home Position Adjustment Procedure ...................................................... 85
5.4.3 Home Position Confirmation Procedure ................................................... 86

7
CHAPTER

1
PRODUCT DESCRIPTION
EPSON Stylus PHOTO RX560/580/590 Revision A

1.1 Overview † Memory card print functions


„ The printer is equipped with a memory card reader function and has a stand-
Realizing 4-in-1 functionality (computer-connected printer or scanner, stand-alone alone memory card printing function.
copy machine, and stand-alone memory card printing), this unit is targeted for both
„ Index Sheet printing supported (Images can be selected simply by marking the
home/personal use and small office and home office (SOHO) use. Its main functions
desired images on the Index Sheet and scanning the sheet.)
are described below.
„ In addition to photo selection methods, such as “View and Print”, “Print All
† Printer Functions
Photos” and “Print by Date”, which permit setting the number of copies of the
As a printer, this unit realizes high-quality printing at a high speed on plain paper, selected photos, photo editing functions, such as “Cropping and enlarging a
excellent light-, water-, and gas-resistance and rub fastness using new dye-based inks, photo” is also available.
and features the following:
„ The P.I.F. print mode provided (Print Image Framer Ver.2 or 3 supported)
„ Maximum print resolution: 5760 (H) x 1440 (V) dpi
† Scan functions
„ Six colors available with separate respective ink cartridges
The “Scan to Memory Card” function facilitates the conversion of a reflective
„ Borderless printing available using EPSON special media paper. document to digital form.
„ Reduced noise level † Specialty print functions
„ CD-R Printing „ “Photo Greeting Card” (Only EAI) provided, which is helpful in printing
greeting cards or 4 x 6-inch photos with handwritten text superimposed.
„ ESC/P-R Level-1 commands supported, and printing of RGB data transmitted
Expanded from the functions existing in Stylus Photo RX700 are “Watermark
from the host computer available
printing” - a function to facilitate alignment by printing a faint photo image on
† Scanner Functions the handwritten area - and character decoration.
High-quality scanning available with the newly employed 1200-dpi CIS sensor. In „ “Reprint/Restore Photos” provided, which helps to reprint three 4 x 6-inch
addition, the scanner features the following: photos or one 5 x 7-inch photo.
„ Maximum optical resolution 1200 x 2400 dpi „ “CD/DVD Print (EAI/Euro/Asia)” provided, by which the image of the
„ Scan pixel depth (for each color of RGB): Input 16 bits / Output 1 bit or 8 bits favorite is printed on CD/DVD.

„ Scanning to Memory Card function available (in stand-alone mode) † Simultaneous use of functions
Printer functions and scanner functions, which are independent of each other, can be
† Stand-alone copy functions
operated simultaneously from a computer. However, note that printing by ESC/P-R
„ “3 mm bottom margin” printing function commands cannot be operated simultaneously with scanner functions.
„ “Borderless copying” † 2.5-inch TFT LCD (240 x 480 dots)
„ Printing on CD/DVD labels and jackets
„ Repeated copying to provide various types of copying
„ “2-up copying” helpful in minimizing paper waste
„ “Wallet Photo Copy” to enable printing on Wallet Photo size (Only EAI)

Product Description Overview 9


EPSON Stylus PHOTO RX560/580/590 Revision A

1.2 Basic Specifications 1.2.2 Scanner


† Basic Specifications
1.2.1 Printer and PC Printing Table 1-3. Basic Specifications
† Basic Specifications Items Specifications
Product type Flatbed color image scanner
Table 1-1. Printer Basic Specifications
Scanning method Fixed document and carriage movement
Items Specifications
Sensor CIS
Print method On-demand ink jet Document sizes A4, US Letter
Black ink: 90 nozzles Max. effective pixels 10,200 x 14,040 pixels (1200 dpi)
Print heads Color ink: 90 nozzles x 5 colors Main scan: 1200 dpi
(cyan, magenta, yellow, light cyan, and light magenta) Resolution
Sub scan: 2400 dpi
Print direction Bi-directional minimum distance printing (with logic seeking) Scanning resolution 50 to 4800 dpi (selectable in 1-dpi steps), 7200 dpi, 9600 dpi
Print resolution 5760 x 1140 dpi (max) Pixel depth 16-bit input and 1.8-bit output for each element of each color
Input buffer size 256K Bytes Light source LED

† Scanning Area
† Paper Feed Specifications
RW OLM RL OTM
Table 1-2. Paper Feed Specifications (readable width) (out-of-range left margin) (readable length) (out-of-range top margin)
Items Specifications 216 mm (8.5”) 1.5 mm ± 1 mm 297 mm (11.7”) 1.5 mm ± 1 mm

Paper feed method Friction feed using an ASF (Auto Sheet Feeder) Original’s top left alignment
1st Pixel Scan direction
Paper path Top feed, front out
584.2 mm/sec (23 inches/sec) (when 25.4-mm paper feeds)
Paper feed rates 296.64 mm/sec (11.6 inches/sec) (when paper feeds in high-speed Original
(Face down)
continuous mode)
CR interval Programmable in 0.0176 mm (1/1440 inch) steps
Scan bed
† Printing using a borderless layout:
Top detection and PW detection implemented for platen print Scan area
prevention.
Platen print prevention † Printing using a layout with borders:
platen print prevention with the paper width of 1st page or 1st job
† Economy printing mode:
no platen print prevention.
Control panel side
Figure 1-1. Image Scanning Area

Product Description Basic Specifications 10


EPSON Stylus PHOTO RX560/580/590 Revision A

1.2.3 Interfaces Wireless printing is available by installing the optional Bluetooth adapter in the
External Storage Device Connection Port.
The interfaces this unit is equipped with are as follows:
Table 1-5. Bluetooth Communication Basic Specifications
† USB I/F
Items Specifications
„ Mounted on the printer (for connection to a PC) Communication method Bluetooth standard specification Ver. 2.0 + EDR

„ For printing of data from a USB storage (printing of data from an external Output Bluetooth standard specification Power Class 2
storage device, such as a DSC or CD-R disk or wireless printing by use of the Communication distance Approx. 10 m (line-of-sight)
optional Bluetooth adapter) Frequency band used 2.4 GHz band (2.4 GHz to 2.4835 GHz)

† Memory card slot (multi-slot) Basic Printing Profile (BPP)


Basic Imaging Profile (BIP)
Supported profiles
† IrDA (infrared communication with a mobile phone or the like) Object Push Profile (OPP)
Hardcopy Cable Replacement Profile (HCRP)
Note : Subject to conditions such as obstructions between communication devices, radio wave condition,
C H E C K Detailed information on above-mentioned external storage
magnetic field, static electricity, locations where interferences occur, software or OS used, receiver
P O IN T devices, Bluetooth adapter and devices compatible with IrDA sensitivity of communication devices, and antenna performance.
(infrared data association) is available on EPSON web site.
1.2.3.2 Infrared Communication Printing Function
Stylus PHOTO RX560/580/590 incorporates an infrared communication port on the
1.2.3.1 USB Interface Main Board.
† Main specifications Items Specifications
Table 1-4. Main Specifications Compliant with the infrared data communication standards (IrDA Ver.1.3
Standards
[Low Power option], etc.)
Items Specifications
Communication speed 9.6 kbits/s-115.2 kbits/s, 0.576 Mbits/s, 1.152 Mbits/s, 4.0 Mbits/s
“Universal Serial Bus Specifications Revision 2.0”
Communication distance 0-20 cm (without obstruction), Infrared range is as shown below.
Printer: “Universal Serial Bus Device Class Definition for Printing
• JPEG file
Standards Devices Version 1.1”
• vNote file (including support for NTT Docomo image transfer format)
Storage:“Universal Serial Bus Mass Storage Class Bulk-Only Object data • vCard file
Transport Revision 1.0” • vCalendar file
Transfer rate 480Mbps (High Speed Device) • vMessage file

Data format NRZI


Infrared receiver SD/MMC/MS/xD Slot
Compatible connector USB Series B
Maximum cable length Less than 2 m

† External Storage Device Connection Ports


CF Slot
„ Recommended cable length: 2 m

Product Description Basic Specifications 11


EPSON Stylus PHOTO RX560/580/590 Revision A

1.2.3.3 Memory Card Slots


Priority Slots Support Memory Card Standards Remarks
xD-Picture card xD-Picture card (Type-M/H) xD-Picture Card Specification Version 1.20 compliant Type M/H supported
Memory Stick MemoryStick Standard Version 1.42-00 compliant Max: 128 MB, including versions with memory select function
MagicGate Memory Stick Max: 128 MB, copy protection function is not supported
Memory Stick Memory Stick PRO MemoryStick Standard Memory Stick PRO Format Specifications Version 1.02-00 compliant Copy protection function is not supported
Memory Stick Duo Requires Memory Stick Duo adapter
Memory Stick Pro Duo Requires Memory Stick Duo adapter
1 SD SD Memory Card Specifications / PART1. Physical Layer Specification Version 2.0 compliant
miniSD Requires SD adapter
microSD Requires SD adapter
SD/MMC SDHC Speed class is not supported
miniSDHC Requires SD adapter. Speed class is not supported
microSDHC Requires SD adapter. Speed class is not supported
MMC MultiMediaCard System Specifications Version 4.1 compliant
Compact Flash CF+ and CompactFlash Specification ReVision 3.0 compliant Only Memory card that supports True-IDE Mode
2 CF Type II
Microdrive

Note 1: For both PC connection and Directing printing, only one type of media is accessible at the same time.
Priority is assigned to each slot, so that if multiple media are inserted into multiple slots at the same time, an accessible slot is determined in the order of priority.
2: In order to select the medium inserted into an invalid slot, the medium in the valid slot needs to be removed.
• For direct printing: Only the image files in a valid slot are determined to be valid and assigned photo numbers. The number of images does not change even if media are inserted into unselected slots.
• For PC connection (Windows): Only one “removable disk” drive is displayed; and only the medium in a valid slot can be accessed from the “removable disk.” Media inserted in unselected slots are not accessible.
• For PC connection (Macintosh): Only the medium in a valid slot is mounted onto the desktop. Media inserted in unselected slots can not be mounted onto the desktop.
3: Selecting a slot when power is turned on: If media are inserted into multiple slots when power is turned on, an accessible slot is determined in accordance with the above order of priority.
4: Selecting a slot after power is turned on: When the medium is removed from the valid slot, the slot of the second highest priority becomes valid (if a medium is inserted there). It is not necessary to reinsert the
medium before it is accessed.
Table 1-6. Maximum Capacity of the Media
C H E C K Stylus PHOTO RX560/580/590 does not support SmartMedia. Maximum Capacity Operation-confirmed
P O IN T (No slot for SmartMedia) Media
Specified in the Standard Maximum Capacity
CompactFlash Unknown 4GB
Memory Stick 128MB 128MB
Memory Stick PRO 32GB 4GB
SD Memory Card 2GB 2GB
SDHC Memory Card 32GB 4GB
MultiMediaCard 4GB (Presumed) 64MB
xD-Picture Card 2GB 1GB

Product Description Basic Specifications 12


EPSON Stylus PHOTO RX560/580/590 Revision A

1.3 Consumables and Options 1.4 Common Specifications

1.3.1 Ink Cartridges 1.4.1 Electrical Specifications


Table 1-7. Ink Cartridges † Primary power input
Items Specifications Table 1-8. Primary Power Input
Type Each-color separate ink cartridge 100-120 V model 220-240 V model
Colors Black, Cyan, Magenta, Yellow, Light Cyan, Light Magenta Rated power supply voltage AC100 - 120 V AC220 - 240 V
The term of 2 years (Total period of packed state and unpacked state) Input voltage range AC90 - 132 V AC198 - 264 V
validity 6 months after unpacking
Rated current 0.6 A 0.3 A
Storage Installed : -20°C ~ 40°C (Within 1 month at 40°C)
Maximum rated current 1.2 A 0.6 A
temperature Packing storage : -30°C ~ 40°C (Within 1 month at 40°C)
Rated frequency 50 - 60 Hz
Dimensions 12.7 mm (W) x 68.0 mm (D) x 47.0 mm (H)
Input frequency range 49.5 - 60.5 Hz
Note : Ink cartridges cannot be refilled. They are provided as consumable items. Approx. 16 W (Standalone copying,
ISO10561 Letter Patter, Plain Paper - A4 Text)
Power consumption Approx. 5.5 W (Low-power Mode)
C H E C K „ Ink cartridges whose validity has expired should not be used. Approx. 2.5 W (Sleep Mode)
P O IN T „ The ink in cartridges freezes if left at a temperature of -16°C or Approx. 0.2 W (Power Off Mode)
below. To restore frozen ink to a usable condition, it takes
approximately 3 hours, for example, if it is moved from an Note 1: This product conforms to “Energy Star”.
environment at -20°C to an environment at 25°C. 2: If inactive condition of the printer continues for more than 3 minutes, the status shifts to
„ The ink cartridges for Stylus PHOTO RX560/580/590, which the standby status to reduce holding current to motor.
are of a newly developed type, are not interchangeable with 3: If inactive condition of the scanner continues for more than 3 minutes, power supply to
those for Stylus PHOTO RX640/650. the scan lamp is stopped.
† Dielectric strength
AC 1000 Vrms, 1 minute or AC 1200 Vrms, 1 second

Product Description Consumables and Options 13


EPSON Stylus PHOTO RX560/580/590 Revision A

1.4.2 Safety Standards/EMC 1.4.4 Lifetime


100-120 V version 220-240 V version Total print volume 16,000 pages (A4/Letter) or 5 years, whichever comes first
Safety standards UL60950 Safety standards EN 60950 Print head lifetime 6 billion shots (per nozzle) or 5 years, whichever comes first
CSA C22.2 No.60950 EMC EN 55022 (CISPR Pub.22)
EMI FCC part15 subpart B class B class B
CAN/CSA-CEI/IEC CISPR EN61000-3-2
22 Class B EN61000-3-3 1.4.5 Noise
EN55024
† Noise level : Max T.B.D. dB (During copy, ISO7779)
AS/NZS CISPR22 class B

1.4.3 Environment Resistance 1.4.6 Weight / Physical Specifications


Table 1-9. Environment Resistance Weight 8.3 kg (Excluding the ink cartridges and power cable)
Operating Not operating External Dimensions when closed 450 mm x 414 mm x 210 mm
Temperature 10~35 °C *2 -20~40 °C (1 month when at 40 °C) (Width x Depth x Height) in operation 450 mm x 534 mm x 281 mm

Humidity 20~80% *1,*2 5~85% *1


Impact 1 G, 1x10-3 seconds 2 G, 2x10-3 seconds*1
1.4.7 Special Operations
Vibration 0.15G 10~55Hz 0.50G 10~55Hz *1
With Stylus PHOTO RX560/580/590, the special operation modes described below are
Note*1: No condensation available by pressing the specified buttons.
*2: Under the following conditions
C A U T IO N The functions described below, intended for use by service
personnel, must not be opened to users.

Table 1-10. Special Operations


Switches Function
[Power] + [Stop] Turning the power off forcibly
Operation for Forced
(Press Power SW first, and press both (processing equivalent to
Power Off
switches for more than seven seconds) power down)
Displaying error type on the
Displaying the fatal LCD by pressing the buttons
[Stop] + [Print Setting] + [Display]
error code specified at left together when
a printer error has occurred
Figure 1-2. Environmental Conditions

Product Description Common Specifications 14


CHAPTER

2
OPERATING PRINCIPLES
EPSON Stylus PHOTO RX560/580/590 Revision A

2.1 Overview
PF Motor

This Chapter describes the operating principles of the mechanism and electric circuits
of Stylus PHOTO RX560/580/590.
PF Encoder
2.1.1 Mechanical Components
CD-R Guide
The printer of Stylus PHOTO RX560/580/590 consists of the following major Sensor APG Sensor
mechanisms:
CD-R Tray
Table 2-1. Mechanical Components 1 Sensor
PF Roller Shaft
PW Sensor
Mechanism Function/Description
Moves on the CR Guide Shaft right and left and performs printing on paper.
CR Assy The Carriage Assy incorporates the Printhead, PW Sensor, and CR Encoder.
The drive source is the CR Motor.
Controls the platen gap in four stages. CR Encoder
APG Assy Detects the current height of the carriage with the APG Sensor, and moves
the carriage up and down, driven by the PF Motor.
PF Assy Driven by the PF Motor to turn the PF Roller Shaft for feeding paper. Printhead
LD Roller
ASF Assy Driven by the PF Motor to load paper into the Printer Mechanism.
Driven by the PF Motor to eject the paper (CD-R Tray).
Eject Assy PE Sensor
As the Stacker is moved up and down (by manual operation), the paper eject
frame moves up and down so that its height can be adjusted to the media. Eject Frame CR Assy
Located in the right end of the mechanism, performs capping the Printhead,
I/S Assy while it is not used, and sucking waste ink. The waste ink is sent to the Waste
Ink Tray via the Waste Ink Tube.
CR Guide
Shaft
The units and circuit boards constituting Stylus PHOTO RX560/580/590 are as
follows: Eject Roller Shaft
Table 2-2. Mechanical Components 2 CR Lock Lever
Unit /Circuit Board Function/Description ASF Assy
Cap Assy
Located on the Middle Housing, incorporating the USB I/F (x2), card
Main Board
reader, and infrared communication function.
I/S Assy
Located on the Lower Housing. The power cable can be plugged in and CR Motor
Power Supply Board
unplugged.
Panel Board Consists of two pieces located on the Middle Housing. APG Assy
Scanner Unit CIS consisting of 1200 dpi CCD for reflection (light source: LED)
Figure 2-1. Schematic Printer Mechanism

Operating Principles Overview 16


EPSON Stylus PHOTO RX560/580/590 Revision A

2.1.2 Motors and Sensors APG Sensor


Table 2-3. Motors and Sensors (Printer Mechanism)
PF Encoder PF Motor
No. Name Function
1 Printhead F3-MACH head (6 colors x 90 nozzles) CR Encoder
Type: DC motor
Voltage: 42V DC ± 5% (voltage applied to the driver) PW Sensor
2 CR Motor Characteristics: Armature resistance : 22.7 Ω ± 10% CSIC board
Inductance : 17.5 mH ± 25%
Drive system: PWM system, constant-current chopping system
Type: DC motor CR Motor
Voltage: 42V DC ± 5% (voltage applied to the driver) PE Sensor
3 PF Motor Characteristics: Armature resistance : 21.2 Ω ± 10%
Inductance : 17.2 mH (1kHz)
Drive system: PWM system
Function: Detection of the paper tail end, Paper leading edge CD-R Tray Sensor
4 PE detector positioning control CD-R Guide Sensor
Detection method:Transmissive-type photo-interrupter
5 Ink Cartridge detector CSIC board
Type: Linear encoder
6 PTS detector (CR)
Resolution: 180 pulse/inch
Type: Linear encoder
7 PTS detector (PF)
Resolution: 180 pulse/inch
Function • Paper left and right edge Figure 2-2. Motors and Sensors (Front Side of Mechanism)
(before and during printing)
• Paper top edge (before printing)
8 PW detector • Paper bottom edge (during printing) CIS Unit
• CD-R top, bottom, right and left edges
CR Motor
(before printing)
Detection method:Reflective photosensor
Function: APG position detection
9 APG detector
Detection method:Transmissive-type photo-interrupter
Function: CD-R Guide up/down detection
10 CD-R Guide detector
Detection method:Mechanical contact detector
Function: CD-R Tray presence detection
11 CD-R Tray detector
Detection method:Mechanical contact detector

Table 2-4. Motors and Sensors (Scanner Unit) CR Encoder

No. Name Function


Type: DC motor
1 CR Motor Voltage: 42V DC ± 5% (voltage applied to the driver)
Drive system: VrefPWM input constant-current chopping system
Type: Linear encoder
2 Encoder sensor Figure 2-3. Motors and Sensors (Scanner Unit)
Resolution 180 pulse/inch

Operating Principles Overview 17


EPSON Stylus PHOTO RX560/580/590 Revision A

2.2 Operating Principles of Electric Circuitry 2.2.3 Circuit Board Constitution


Table 2-5. Circuit Board Constitution
2.2.1 Overview Circuit Board Description
† Oscillation circuit (48MHz ± 100 ppm)
The major circuit boards of Stylus PHOTO RX560/580/590 are as follows: † SSCG setting circuit
† ASIC incorporating CPU core (E01A73B*)
„ Main Board: C663MAIN • Package: 352-pin PBGA
• Power voltage: Internal 1.0 V ± 0.1V External 3.3V ± 0.3V
„ Power Supply Board: C653PSB
• CPU core: V850E2
„ Panel Board: C663PNL + C663PNL-B • Operation frequency: Inside of CPU core: F288MHz (SSCG)
SD-RAM controller: F96MHz (SSCG)
PT/ scanner section: F48MHz (SSCG)
2.2.2 Features Hardware JPEG decompression, AFP: F96MHz (SSCG)
System Printer section: F48MHz (No SSCG)
† Control by one V850E2 core CPU. section Printer drive timer base clock: F48MHz (No SSCG)
• Built-in command RAM: 40 kByte (iLB-RAM)
† Throughput improved by newly employed SOC, E01A73B*
• Built-in data RAM: 16 kByte (dLB-RAM)
† Reduced cost of power supply for the core of SOC and of motor drive by a newly † Memory (FLASH ROM (64 Mbits), local SDRAM (256 Mbits), CPU
employed motor driver with a built-in power supply SDRAM (128 Mbits)
† RTC (RTC/ power supply monitoring / FLASH ROM) circuit
† Realized circuit compatible with multi-common system † USB interface (HOST = High-Speed, DEVICE = High-Speed)
Main † Panel interface
† Reduced cost by employment of newly developed E09A7218A as the HEAD Board † Color LCD interface
DAC IC † SERIAL FLASH ROM for banding reduction system
† IrDA circuit
† Improved processing speed of memory card interface by newly developed † Power supply control circuit (PSC/ESAVE)
memory card control ASIC (USX2007-NW-**) Power Supply † DC-DC converter circuit
section † Overvoltage protection circuit
† Equipped with a color LCD (2.5-inch alpha TFT LCD) as a standard feature † Power-saving controller
† Power consumption reduced by executing the following actions at transition to the † Head drive circuit
power save mode † CSIC interface
Printer
† CR Motor control/driving circuit
section
System control: Stopping part of clock inside the ASIC † PF Motor control/driving circuit
Motor drivers entering sleep mode † Sensor circuit
Head DAC IC entering standby mode † Memory card control ASIC (USX2007-NW-**)
Card I/F
Turning off power to the LCD † Memory card connector (CF connector, 4 in 1 connector)
section
† Power supply control circuit for CF
Printer control: Releasing the printer motor short brake † Scanner motor control/driving circuit
Scanner
Cutting off the photo-electric current of the photo sensor section
† Scanner interface circuit
† Sensor circuits
Scanner control: Stopping scanner motor chopping
† LED lighting circuit
Cutting off CIS & CIS LED current Panel Board
† Switch reading circuit
Others: SDRAM entering self-refresh mode (automatic entering by ASIC Power Supply section † 42 V generation circuit (flyback converter)
setting) LCD Board † Module made by SEID (2.5-inch alpha TFT)

Operating Principles Operating Principles of Electric Circuitry 18


EPSON Stylus PHOTO RX560/580/590 Revision A

2.3 Banding Reduction System (BRS)/ Paper Feed Profile Correction (PFP)
† Overview
To ensure high-speed printing and high print quality, this printer is provided with the Banding Reduction System (BRS) and Paper Feed Profile Correction (PFP) function, which are
outlined below:

Table 2-6. Outline of Banding Reduction System and Paper Feed Profile Correction Function
Supported Printing Mode

Outline Paper Type Printing Remarks


Paper
Resolution
EAI Other than EAI Size
(dpi)
Conventional models perform overlapping printing (two-pass or four-
pass printing) to reduce banding for ensuring high print quality. Ultra Premium Photo Paper Glossy Ultra Glossy Photo Paper
However, the printer provided with the Banding Reduction System Premium Photo Paper Glossy Premium Glossy Photo Paper
BRS 4x6 720x720 –
corrects the dot generation rate (amount of settled ink) for each raster, Photo Paper Glossy Glossy Photo Paper
and performs one-pass printing. This function ensures both high print Premium Photo Paper Semi-Gloss Premium Semigloss Photo Paper
quality (reduction of banding) and high-speed printing.
The conventional paper feed adjustment method is such that the Borderless printing
720x720
correction value calculated from the data based on a specific part of the with BRS
sheet is reflected to almost all over the sheet. Therefore, the
conventional method cannot cope with the fluctuating error in the paper Ultra Premium Photo Paper Glossy Ultra Glossy Photo Paper
feed rate during paper feeding. However, the Paper Feed Profile Premium Photo Paper Glossy Premium Glossy Photo Paper
PFP 4x6
Correction function measures the error in the paper feed rate at each of Photo Paper Glossy Glossy Photo Paper Borderless printing
minutely distributed measuring points on the sheet and provides a Premium Photo Paper Semi-Gloss 720x360
Premium Semigloss Photo Paper without BRS
correction value for each point. Thus with this function, the printer
realizes high print quality and high-speed printing on a supported paper
type and in a supported printing resolution.

† How to prepare correction data


For each of BRS and PFP, print the relevant pattern for correction data preparation and read the printed pattern through the scanner. Then calculate the correction data and store the data
in the serial flash ROM on the Main Board. The correction data are applied to printing in the supported printing mode.

C H E C K Refer to Chapter 5 “ADJUSTMENT” for details of correction


P O IN T data preparation for BRS and PFP.

Operating Principles Banding Reduction System (BRS)/ Paper Feed Profile Correction (PFP) 19
CHAPTER

3
TROUBLESHOOTING
EPSON Stylus PHOTO RX560/580/590 Revision A

3.1 Overview „ The Unit must be placed on a strong and steady level table (without an
inclination larger than 5 degrees).
With Stylus PHOTO RX560/580/590, almost all troubles can be coped with by „ There must be no vibration generating source placed in contact with this Unit.
following the instructions given on “EPSON Status Monitor 3” (when connected to the „ The paper used must conform to the specification.
PC) or on the LCD. „ There must be no error in handling of the Unit.
Once an error occurs, the “EPSON Status Monitor 3” will appear as a pop-up window „ Check the inside of the Unit, and remove foreign matters, if any, such as paper
on the screen of the host PC. It will show details of how to cope with the trouble. In clips, staples, bits of paper, paper dust or toner.
almost all cases, the user can recover the unit from the error, provided that the user „ Clean the inside of the Unit and the rubber rolls.
follows the instructions indicated on the pop-up window.

In addition, the User’s Manual for EPSON Stylus PHOTO RX560/580/590 describes 3.1.3 Procedure for Troubleshooting
detailed steps to be taken for recovery from typical errors. Perform troubleshooting according to the flowchart shown below.

3.1.1 Specified Tools


START
Stylus PHOTO RX560/580/590 does not require any specified tools for
troubleshooting.
Perform“ 3.1.2 Preliminary
Checks (p.21) ”.
3.1.2 Preliminary Checks
Before starting troubleshooting, be sure to verify that the following conditions are all No
Does the error recur? Problem solved
met:
„ The power supply voltage must be within the specification limits. (Measure Yes
By referring to “3.2
the voltage at the wall outlet.) Troubleshooting When There is
Error Display (p.22)”, identify
„ The POWER CORD must be free from damage, short circuit or breakage, or Is there any error Yes
the error and repair it.
miswiring in the POWER CORD. display? (Also refer to “Solving Problems”
in User's Guide)
„ The Unit must be grounded properly. No

„ The Unit should not be located in a place where it can be exposed to too high
To Troubleshooting for Troubleshooting for Printer (p.30)
or low temperature, too high or low humidity, or abrupt temperature change. Individual Units
„ The Unit should not be located near waterworks, near humidifiers, near
Power Supply Related Troubleshooting (p.34)
heaters or near flames, in a dusty atmosphere or in a place where the Unit can
be exposed to blast from an air conditioner. Ink Supply Related Troubleshooting (p.34)
„ The Unit should not be located in a place where volatile or inflammable gases
are produced. I/F Related Troubleshooting (p.36)
„ The Unit should not be located in a place where it can be exposed to direct
Troubleshooting for Scanner (p.37)
rays of the sun.
Flowchart 3-1. Procedure for Troubleshooting

Troubleshooting Overview 21
EPSON Stylus PHOTO RX560/580/590 Revision A

3.2 Troubleshooting When There is Error Display

3.2.1 Error List


Table 3-1. Error List
Error Name Displayed Message Occurrence Condition Recovery Procedure
Waste ink pad in the printer is saturated. Contact your dealer The printer requires maintenance due to waste liquid Replace the waste ink pads.
Maintenance Error
to replace it. overflow or elastomer tube replacement time, etc. See “6.1.1 Maintenance Error” (p.88)
Turn off the power
Printer FATAL Error A printer error has occurred. Please see your manual. An irrecoverable error has occurred.
See “3.2.3 FATAL Error” (p.27)
The error that was not able to be recovered with the Turn off the power
Scanner Error A scanner error has occurred. Please see your manual.
scanner occurred. See “6.1.1 Maintenance Error” (p.88)
Cannot recognize ink cartridges. Make sure the ink cartridges The ink cartridges have not been inserted or defective ink Install the normal ink cartridges correctly
Message related to Ink (1)
are installed correctly. cartridges have been inserted. and press the OK button.
Ink cartridge cover is open. Open the scanner unit and close Ink cartridges were replaced with new ones with the ink Close the ink cartridge fixation cover and
Message related to Ink (2)
the ink cartridge cover. cartridge fixation cover open. press the OK button
Follow the displayed message until the
Paper jam. Load paper and press Start. If the error does not A sheet was loaded in a wrong orientation and caused a
Paper Detect Error sheet loaded in a wrong orientation is
clear, repeat the procedure. jam.
ejected.
Paper or CD/DVD jam or feed error. Press Start. If the error
Paper Jam Error The paper jam has occurred. Turn power off, and remove the paper.
does not clear, remove the media by hand.
The ink cartridge had not been inserted at an initial filling Install the normal ink cartridges filled with
Message related to Ink (3) Cannot recognize ink cartridges.
or the ink cartridge error occurred ink correctly and press the OK button.
Install the normal ink cartridges filled with
Message related to Ink (4) Press the OK button to replace ink cartridges. Ink end
ink correctly and press the OK button.
Press the start button to feed paper
Paper Empty Error Paper out. Load paper and press the Start button. There is no paper in the sheet feeder.
correctly.
Multi-page feed error. Remove and reload the paper, then Re-set paper and press the start button to
Multi-page Feed Error Multi-page feed error has occurred.
press the Start button. feed paper correctly.

C H E C K The messages displayed on the LCD that are listed in the “Error
P O IN T List” above and “Warning List (p.23)“ on the next page and
subsequent pages are given only for information. In other words,
they are not exactly the same as the messages actually displayed.

Troubleshooting Troubleshooting When There is Error Display 22


EPSON Stylus PHOTO RX560/580/590 Revision A

3.2.2 Warning List


Table 3-2. Warning List
Warning Name Displayed Message Occurrence Condition Recovery Procedure
Waste ink pad in the printer is saturated. Contact your dealer to The waste ink pads have already absorbed waste ink nearly Replace the waste ink pads.
Waste fluid is near end
replace it. to its full capacity. See “6.1.1 Maintenance Error” (p.88)
Set the CD-R/DVD tray The CD/DVD tray is set incorrectly. Set the CD/DVD tray At start of printing, the printer has not recognized the CD-R/ Set the CD-R/DVD tray correctly, and
(Set correctly) correctly, then press the Start button. DVD tray correctly. press the Start button.
When printing data is not for printing on CD/DVD, the tray
CD/DVD guide warning The front tray is in the CD/DVD position. Raise the tray lever to Raise the lever to change the printing
is in the CD/DVD printing position. Or the tray is in the CD/
(Open error) set the front tray to the paper position. position to the lower position.
DVD printing position when the printer is started.
CD/DVD guide warning The front tray is in the wrong position. Push down the tray lever When printing data is for printing on a CD/DVD, the CD-R/ Lower the lever to change the print
(Close error) to set the front tray to the CD/DVD position. DVD tray is not recognized correctly. . position to the upper position.
BT File size error The document is too large to print with Bluetooth. Data size is too big. Change or check the transmitted data.
BT Designation error The document is too complex to print with Bluetooth. Data quantity exceeded the range where it can be processed. Change or check the transmitted data.
BT structure error Data error. The document cannot be printed. There is an error in the contents of data. Change or check the transmitted data.
While XHTML-Print data could be decoded, a part or all of
the reference object had a MIME encode error and could not
be obtained. The following two problems are considered
depending on the type of the un-obtained reference object.
A part of the reference object
Data error. The document may not be printed correctly. • For an image, an area where that image is to be printed Change or check the transmitted data.
is broken (BT-MIME)
becomes blank.
• For a CSS (style sheet) file, the background color, basic
character size or the like cannot be the same as specified
by the send side.
Bluetooth print adapter not recognized. Please remove and An error has occurred in communication with the BT Remove the BT adapter. Press the OK
BT communications error
reinstall the adapter. adapter. button to clear the message.
External device installment Cannot recognize the device. An unsupported device has been installed. Remove the device.
Card insertion Cannot recognize the memory card or disk. Memory card recognition failed. Remove the memory card
Remove the memory card, and check
Memory card print A memory card was inserted. No photos found. No image is contained in the memory card.
the image file.
Memory card Mode has been selected with no memory card
Memory card is not inserted No memory card or disk inserted. Insert the memory card.
inserted.
Screen translation and print Entering a menu screen for use of memory cards or starting
A camera is connected. Disconnect the camera and try again. Disconnect the camera
executions connecting DSC to print was attempted with a DSC connected.
Index sheet scan error There is no index sheet or it is not positioned correctly. Check it Set the index sheet and press the OK
An index sheet was not set.
(no index sheet) and try again. button.

Troubleshooting Troubleshooting When There is Error Display 23


EPSON Stylus PHOTO RX560/580/590 Revision A

Table 3-2. Warning List (continued)


Warning Name Displayed Message Occurrence Condition Recovery Procedure
Index sheet scan error
Photos are not selected or the ovals are marked incorrectly. The image selection marking on the index sheet is not Correct image selection. And press
(incorrect image selection
Please correct and try again. correct. the OK button.
marking)
Index sheet scan error
The paper type is not selected or ovals are marked incorrectly. The paper selection marking on the index sheet is not Correct paper selection. And press the
(incorrect paper selection
Please correct and try again. correct. OK button.
marking)
Index sheet scan error Restore the same memory card
The contents of the memory card have changed. Print a new After index sheet printing, a different memory card was
(Discrepancy between index condition as was when the index sheet
index sheet and try again. inserted or images were added or deleted.
sheet and card) was printed or print a new index sheet.
Combo print error 1 (Euro)
Error reading the template. Make sure the template is placed
Photo Greeting card error 1 No recognition mark could be found on the template sheet. Set sheet and press the OK button
correctly on the glass and try again.
(EAI)
Selection of the text style is not correct. Select only one text No mark is given for Paper Type or Text Style selection Select a text style on the template and
Combo print error 2 (Euro)
style and try again. area, or more than one mark is given. press the OK button.
Combo print error 3 (Euro)
Error reading the template. Make sure the glass is clean and no Print the sheet again and make entry
Photo Greeting card error 3 Combo Area cannot be recognized.
pen marks are outside the writing area. again.
(EAI)
Put a mark for compose layout or in
Combo print error 4 (Euro)
The layout is not selected or ovals are not marked correctly. No mark is given for compose layout, or more than one the case where there are two or more
Photo Greeting card error 4
Only one layout may be selected. mark is given. marks, print the sheet again and put a
(EAI)
mark only for one layout.
Combo print error 5 (Euro) Restore the same memory card
The contents of the memory card have changed. Print a new After template printing, a different memory card was
Photo Greeting card error 5 condition as was when the template
template and try again. inserted or images were added or deleted.
(EAI) was printed or print a new template.
Combo print error 6 (Euro)
The paper type is not selected or ovals are marked incorrectly. Select a paper on the template and
Photo Greeting card error 6 The paper selection marking on the template is not correct.
Please correct and try again. press the OK button.
(EAI)
Select photos in CD label More than the specified number of photos have been Select not more than the specified
The selectable number of photos was exceeded.
print. selected. number of photos.
Select the number of copy. Only 1 copy can be selected. More than one copy has been selected. Select only one copy.
No photos could be recognized. Make sure the photos are
Photo recognize Error The photo could not be recognized. Set the photo and try again
positioned correctly. For details, see your manual.
Scan to memory error Execution of scanning to a memory card function was
No memory card or disk inserted. Save canceled. Insert a memory card.
(no card) attempted with no memory card inserted.

Troubleshooting Troubleshooting When There is Error Display 24


EPSON Stylus PHOTO RX560/580/590 Revision A

Table 3-2. Warning List (continued)


Warning Name Displayed Message Occurrence Condition Recovery Procedure
Scan to memory error The capacity of the memory card or disk is insufficient. Insert a memory card that has a
The memory card capacity is insufficient.
(insufficient card capacity) Operation canceled. sufficient capacity.
Scan to memory error As the memory card is write-protected, it is not possible to Insert a memory card with Write-
The memory card or disk is write-protected. Operation canceled.
(card write-protect) save data. Protect canceled.
Scan to memory error Cannot create a folder on the memory card or disk. Operation
A folder could not be created on the memory card. Check the data on the memory card.
(folder not created) canceled.
Scan to memory error Data saving was not executed, since the memory card had
The memory card or disk was removed. Operation canceled. Insert a memory card.
(card removed) been removed.
Scan to memory error
An error occurred while saving. Save canceled. Data saving was not achieved for some reason. Check the source data or media.
(save error)
Cannot recognize the memory card or disk. Do you want to
Format check (scan) The memory card cannot be recognized. Execute or cancel formatting.
format it?
Format Warning An error occurred during formatting. Formatting will be An error has occurred in formatting the card. Or you pulled Press the OK button and check the
(Format error) (scan) discontinued. out the media while formatting it. media.
Format Warning Insert a memory card with Write-
The memory card or disk is write-protected. Operation canceled. As the memory card was write-protected, formatting failed.
(card write-protect) (scan) Protect canceled and try again.
Format Warning
The memory card or disk was removed. Format canceled. The media is removed when formatting is to be started. Insert media and try again
(card removed) (scan)
No image is contained in the memory card or no memory Insert a memory card containing
No Image File Insert a memory card that contains photos.
card has been inserted. image files.
Cancel the head cleaning, or replace
Head Cleaning Replace ink cartridge before cleaning print head. Head cleaning was attempted in the Ink Low state.
the ink cartridges.
Backup error External device is not connected or media is not inserted. The external device was not connected when backup was
Connect the external device.
(no external connection) Backup canceled. started.
Backup error
The capacity of the media on which the backup data is to be Insert media that has sufficient free
(insufficient external media Insufficient space on the backup device. Cannot back up files.
saved is insufficient. space.
capacity)
Backup error (no card) No memory card in slot. Backup canceled. No backup source exists. Insert the memory card
Backup error
Disconnect from PC before backing up files. Backup was attempted with the PC left connected. Disconnect the PC
(connecting to PC)
Backup error
Backup canceled. File name is too long or there are too many The file name is too long, or the file is positioned in too deep
(File name and Folder levels Check the file name and folder level.
folder levels a level in the holder hierarchy.
Error)

Troubleshooting Troubleshooting When There is Error Display 25


EPSON Stylus PHOTO RX560/580/590 Revision A

Table 3-2. Warning List (continued)


Warning Name Displayed Message Occurrence Condition Recovery Procedure
File clearness
An error occurred while deleting files. Operation canceled. An error occurred during file deletion. –
(error has occurred)
File clearness
The memory card or disk was removed. Operation canceled. The memory card was removed during file deletion. –
(memory card has removed)
File clearness Because the memory card is write-protected, it is not
The memory card or disk is write-protected. Operation canceled. Cancel Write-Protect.
(write-protected) possible to delete the file.
File clearness Because the memory card was not inserted, it was not
No memory card in slot. Operation canceled. Insert the memory card.
(no memory card) possible to delete the file.
In adjustment of borderless You can change the amount of image expansion, but a white This message is always displayed during adjustment of the
Accept it.
expansion value border may appear around your photo. Borderless Expansion Value.
If you change the paper size, the crop area may change. Do you
Zoom Warning for changing the paper size. Continue or cancel
want to continue?
Position of CD/DVD guide The CD/DVD guide is in the CD/DVD position. Close the CD/ Return the CD-R Guide into the
The CD-R Guide is in the extended position.
(Re-set) DVD guide. withdrawn position.
The CD/DVD guide is closed. Open the CD/DVD guide, then
CD/DVD guide close error CD/DVD tray is not set correctly. Set CD/DVD tray correctly.
press the Start button.

Troubleshooting Troubleshooting When There is Error Display 26


EPSON Stylus PHOTO RX560/580/590 Revision A

3.2.3 FATAL Error

C A U T IO N „ As the printer motor drivers and the scanner motor driver are
C H E C K The EEPROM stores the error code of the latest fatal error. built in one drive IC, the fatal error cord is stored as PF motor
P O IN T The latest fatal error can be identified using the adjustment error even if the scanner motor or scanner home sensor has
program. defective but the PF motor does not have any defective.

Table 3-3. Fatal Errors


Category Error Code Error Cause Remedy
01H CR PID speed over error † Checking the operation of the Carriage Assy;
02H CR load positioning lock error Move the Carriage Assy by hand, and check to see if it moves smoothly.
† Making the following adjustments
08H CR PID reverse rotation detection error
♦Bi-D
CR load positioning accumulation moving ♦Paper feed length with PF Assy
0AH
distance error ♦Paper feed length with Eject Assy
♦PW adjustment
0BH CR load positioning speed over error
† Checking the following parts and replacing the defective one
0CH CR PID lock error ♦Checking the head FFC (CN10/11/12) for disconnection or breakage
DC error An error occurred in the CR ♦Checking the lead wires of the CR Motor (CN14) for disconnection or breakage
(CR motor) motor operating sequence ♦Checking the CR Encoder FFC (CN1) for disconnection or breakage
♦Checking the printer frame for adhesion of dirt or insufficient lubrication (p.90)
♦Checking the CR Guide Shaft for adhesion of dirt or insufficient lubrication (p.59)
♦Checking the Linear Scale for adhesion of dirt or damage (p.54)
0DH CR PID aveTi max error ♦Checking the CR Encoder for adhesion of dirt or damage (p.68)
♦Checking the PW Sensor for adhesion of dirt or damage (p.68)
♦Checking the CR Belt for damage or improper tension (p.66)
♦Checking the CR Motor and replacing it if necessary (p.66)
♦Main Board (p.45)
♦Power Supply Board (p.56)

Troubleshooting Troubleshooting When There is Error Display 27


EPSON Stylus PHOTO RX560/580/590 Revision A

Table 3-3. Fatal Errors (continued)


Category Error Code Error Cause Remedy
FBH PF acceleration lock error † Checking the PF mechanism by visual inspection:
FEH PF speed over error Check the PF mechanism for paper jam or adhesion of foreign matters by visual
inspection.
Measurement value error in PF Duty † Checking the operation of the PF mechanism:
FAH
limiting control Operate the PF mechanism by hand, and check to see if it operates smoothly.
EFH Position error in PF BS control † Making the following adjustments:
F0H DTY_max error in PF BS control ♦Bi-D
♦Paper feed length with PF Assy
DC error An error occurred in the PF ♦Paper feed length with Eject Assy
(PF motor) motor operating sequence ♦PW adjustment
† Checking the following parts and replace the defective one:
♦Checking the PF Encoder FFC (CN8) for disconnection or breakage
♦Checking the lead wires of the PF Motor (CN13) for disconnection or breakage
F3H PF BS drive time-out judgment error ♦Checking the PF scale for adhesion of dirt or damage (p.62)
♦Checking the PF encoder for adhesion of dirt or damage (p.62)
♦Checking the Upper Paper Guides for improper installation (p.70)
♦Checking the PF Motor and replacing it if necessary (p.62)
♦Main Board (p.45)
♦Power Supply Board (p.56)
70H APG error (normal drive error) † Checking the installation of the APG Sensor:
71H APG home seek error position of the sensor and connection of the connector (CN7)
† Checking the drive of the APG Assy
♦Installation of the composite gear of the ASF Assy ~APG Assy
♦Standalone operation of the APG Assy
An error occurred in the APG ♦Reinstallation of the APG Assy (phase)
APG motor † Checking the following parts and replace the defective one:
operating sequence
72H Error in APG drive by factory command ♦APG Assy (p.65)
♦ASF Assy (p.64)
♦APG Sensor
♦PG Left Cam (p.68)
♦Main Board (p.45)
♦Power Supply Board (p.56)
D1H CR (PID) drive time-out † Checking the mechanism and operation:
D2H CR (load positioning) drive time-out Check the mechanism and operation of the motor in question.
Motor drive The motor kept operating for † Checking the connection of the connectors and routing of the lead wires
time error D3H PF (PID) drive time-out more than the specified time. † Checking the motor in question and the following parts and replacing the defective part:

D4H PF (BS) drive time-out ♦Main Board (p.45)


♦Power Supply Board (p.56)

Troubleshooting Troubleshooting When There is Error Display 28


EPSON Stylus PHOTO RX560/580/590 Revision A

Table 3-3. Fatal Errors (continued)


Category Error Code Error Cause Remedy
Factory † Checking the following parts and replace the defective one:
command 30H Error by EEPROM verify command ♦Main Board (p.45)
error ♦Power Supply Board (p.56)
40H Transistor ambient temperature abnormal † Checking the following parts and replace the defective one:
Head system 41H Error in X-Hot detection before printing The thermistor on the ♦Printhead (p.52)
error
printhead detected abnormal ♦Main Board (p.45)
42H Error in X-Hot detection after flushing temperature. ♦Power Supply Board (p.56)
43H Head ambient temperature abnormal ♦Replace the Head FFC
50H Home seek error
51H CR unlocking error
Sequence An error occurred in the
52H CR locking error See Remedy for DC error (CR motor)
error carriage operating sequence.
Paper detect error before initial charge
53H
completion
60H PW detection error (Hi check error) † Checking the PW Sensor (p.68)
♦Checking the PW Sensor for adhesion of dirt and dust
♦Checking the connection of the FFC
† Making the following adjustments:
PW detector trouble ♦PW adjustment
61H PW detection error (Low check error) † Checking the following parts and replace the defective one:
♦Head FFC
Sensor error ♦Carriage Assy (p.67)
♦Main Board (p.45)
♦Power Supply Board (p.56)
62H Tray detection (CDR detector 2) error † Checking the operation of the actuator and the connection of the connector.
† Checking the following parts and replace the defective one:
Sensor trouble ♦Sensor
63H Paper detection error
♦Main Board (p.45)
♦Power Supply Board (p.56)
Maintenance Life expiration of maintenance † Replace all the maintenance parts, and clear the maintenance counter.
A0H Waste ink overflow
error parts ♦ Refer to “6.1.1 Maintenance Error” (p.88)

Troubleshooting Troubleshooting When There is Error Display 29


EPSON Stylus PHOTO RX560/580/590 Revision A

3.3 Troubleshooting When There is No Error Display

3.3.1 Troubleshooting for Printer


This section describes repair/service of the Printer Mechanism. Listed below are various problems which may occur, observations of such problems, check point and remedies.
† Faulty paper loading
Table 3-4. Diagnostics when feeder is abnormal
Condition Cause Check Point Remedy
Clean the rollers using a cleaning sheet.
1. Set a cleaning sheet upside down in the ASF Assy.
2. Start paper feed with the panel button.
3. Repeat steps above several times.
To remove oils from rollers, staple a cloth dampened with alcohol
LD Roller and Retard Roller dirty or Check to see if no Micro Pearl or oily substance is adhering to to a postcard and follow the steps below.
worn the paper loading roller. 1. Set the postcard in the tray with the alcohol dampened cloth side
facing the LD Roller (or Retard Roller).
2. Start paper feed while firmly holding the upper edge of the card.
3. Repeat the paper feed operation several times to clean the surface of
Paper is not the LD Roller (or Retard Roller).
loaded. If these steps do not correct the problem, replace both the LD Roller
and Retard Roller.
Pick Up Roller and Idle Roller dirty or Check to see if no Micro Pearl or oily substance is adhering to
Wipe the rollers with a cloth dampened with alcohol.
worn the rollers.
Operation of paper loading mechanism Check to see if there is no abnormality in the paper loading † Adjust the phase of the paper loading mechanism.
is abnormal mechanism. † Remove the dust and dirt, if any.
Check to see if the PE Sensor connector has not been Connect the PE Sensor connectors to the sensor and Main Board CN6
disconnected from the sensor or Main Board. properly.
PE Sensor/PE Lever not operating
Check to see if the Torsion Spring has been set on the PE Lever
properly Install the Torsion Spring on the PE Lever properly.
properly.
Check for damaged PE Sensor. Replace the PE Sensor.
Several sheets of Check to see if the tension spring on the Retard Roller is
Install the tension spring properly.
paper are fed at Retard Roller operation is abnormal disengaged.
the same time Check to see if the Retard Roller is out of position. Install the Retard Roller properly.

Troubleshooting Troubleshooting When There is No Error Display 30


EPSON Stylus PHOTO RX560/580/590 Revision A

† Faulty paper ejection


Table 3-5. Diagnostics when paper ejection is abnormal
Condition Cause Check Point Remedy
Turn the PF Roller, and check to see if the paper is transferred
Faulty PF-related operation Engage the PF-related gears properly.
Paper is jammed to the Paper Eject Rollers properly.
on the way of Check the PF degradation compensation counter and the Initialize the PF degradation compensation counter and write the
PF degradation compensation counter
paper ejection. number of printed sheets using the adjustment program. maximum value.
Faulty operation of Paper Eject Roller Check to see if Paper Eject Roller rotates correctly. Properly engage the gears driving the Paper Eject Roller.

† Faulty carriage operation


Table 3-6. Diagnostics when carriage action is abnormal
Condition Cause Check Point Remedy
Check to see if there is an obstacle in carriage route. Remove the obstacle.
Operate the carriage by hand and check to see if carriage moves
Clean the CR guide shaft and lubricate.
Abnormal smoothly.
carriage operation Carriage does not move smoothly. Check tension of timing belt. Replace the Compression Spring of the Driven Pulley Holder.
during printing
Move the carriage to the right end and left end fully and check
to see if the length of the Head FFC is proper and the carriage Remove the Head FFC once and reinstall it properly.
moves smoothly.

Troubleshooting Troubleshooting When There is No Error Display 31


EPSON Stylus PHOTO RX560/580/590 Revision A

† Printer stops during initialization


Table 3-7. Diagnostics when printer stops during format
Condition Cause Check Point Remedy
Check to see if the hook securing the Paper Eject Frame has
Paper Eject Frame not installed properly Install the Paper Eject Frame properly.
been engaged.
Check for disconnected CR Motor connector. Check the connector (CN14) of the CR Motor.
CR Motor not operating properly
Check to see if CR Motor coil resistance is as specified. Replace the CR Motor.
Check for disconnected PF Motor connector. Check the connector (CN13) of the PF Motor.
PF Motor not operating properly
Check to see if PF Motor coil resistance is as specified. Replace the PF Motor.
Check to see if the Linear Scale is traveling through the CR
Enable the Linear Scale to pass through the CR Encoder.
Encoder.
Linear Scale not operating properly
Check for dirt on Linear Scale. Completely clean the Linear Scale.
Check for damaged Linear Scale. Replace the Linear Scale.
Check to see if Encoder FFC is connected to CR Encoder
Connect the Encoder FFC to the CR Encoder Board.
Board.
CR Encoder not operating properly Check for paper bits and dust adhering to CR Encoder. Remove paper bits and dust adhering to the CR Encoder.
Printer error is Check for damaged Encoder FFC. Replace the Encoder FFC (Carriage Assy).
indicated.
Check for damaged CR Encoder. Replace the Carriage Assy.
Check to see if the Rotary Scale is not traveling through the PF
Enable the Rotary Scale to pass through the PF Encoder.
Encoder.
Rotary Scale not operating properly
Check for dirt on Rotary Scale. Completely clean the Rotary Scale.
Check for damaged Rotary Scale. Replace the Rotary Scale.
Check to see if Encoder FFC is connected to PF Encoder Board. Connect the Encoder FFC to the PF Encoder Board.
Check for paper bits and dust adhering to PF Encoder. Remove paper bits and dust adhering to the PF Encoder.
PF Encoder not operating properly
Check for damaged Encoder FFC. Replace the Encoder FFC.
Check for damaged PF Encoder. Replace the PF Encoder.
Firmly connect the Head FFC to the Main Board CN10 ~12 and to the
Check for disconnected Head FFC.
Head FFC not operating properly Printhead.
Check for damaged Head FFC. Replace the Head FFC.
Head Hot Error generated Check to see if ink is emitted from all nozzles. If condition does not improve after cleaning, replace the Printhead.

Troubleshooting Troubleshooting When There is No Error Display 32


EPSON Stylus PHOTO RX560/580/590 Revision A

† Faulty print
Table 3-8. Diagnostics when printing is abnormal
Condition Cause Check Point Remedy
Printhead surface is dirty (Dot missing) Alternate cleaning and test printing several times. Clean the Printhead surface with a cotton swab.
Improper printing Capping absorbent material is in contact Check for deformed or damaged capping absorbent material. Replace the Ink System Assy.
occurs only with with Printhead surface
specific dots Head FFC not operating properly Check for damaged Head FFC. Replace the Head FFC.
Printhead not operating properly Alternate cleaning and nozzle check several times. If condition does not improve after cleaning, replace the Printhead.
Printhead surface is dirty (Dot missing) Alternate cleaning and nozzle check several times. Clean the Printhead surface with a cotton swab.
Dot missing Ink Cartridge not operating properly Install a new ink cartridge and perform nozzle check. Replace the ink cartridge.
sometimes occurs Faulty connection inside the Head FFC Use a circuit tester to check the FFC. Replace the Head FFC.
Printhead not operating properly Repeat cleaning several times, and then perform nozzle check. If condition does not improve after cleaning, replace the Printhead.
Check to see if FFC is firmly connected to each board and
Head FFC is not connected Connect the FFC firmly.
Print is not as Carriage Assy.
intended If there is no problem with the Head FFC to Printhead connection,
Printhead not operating properly Check connection of Head FFC to Printhead.
replace the Printhead.
Vertical lines are
Bi-D adjustment is not made Check to see if Bi-D adjustment has been done properly. Perform Bi-D adjustment.
not in alignment
Dirt is adhering to CR Guide Shaft Check for dirt adhering to surface of CR Guide Shaft. Clean the surface of the CR Guide Shaft with a soft dry cloth.
Check for dirt on PF Roller. Carefully clean the surface of the PF Roller with a soft brush.
PF Roller not operating properly
Check for damaged PF Roller. Replace the PF Roller.
Ink Cartridge not operating properly Install a new ink cartridge and test printing. Replace the ink cartridge.
Check to see if sufficient grease is remaining on carriage slide Clean the main frame carriage slide parts and lubricate with a specified
Carriage Slide not moving properly
parts at back of main frame. quantify of G-71.(p.90)
White lines Platen Gap not set properly Check to see if platen gap adjustment has been done properly. Adjust platen gap. (p.75)
appear in output Check for abnormality in gears between PF mechanism and
data Gear is damaged Replace the damaged parts.
ASF mechanism.
Dot jet direction is angled due to dirt on Alternate cleaning and test printing several times. Clean with a cotton swab.
Printhead surface Check for dust and dirt on Cleaner Blade. Clean or replace the Cleaner Blade.
Printhead not operating properly Repeat cleaning several times, and then perform test print. Replace the Printhead.
Check to see if CR Guide Shaft is firmly installed in specified
Reassemble the CR Guide Shaft.
CR Guide Shaft not operating properly position.
Check for damage to surface of CR Guide Shaft. Replace the CR Guide Shaft.

Troubleshooting Troubleshooting When There is No Error Display 33


EPSON Stylus PHOTO RX560/580/590 Revision A

3.3.2 Power Supply Related Troubleshooting


If the printer does not operate at all (LED does not light up) even with the power turned ON, refer to the following table and perform troubleshooting.

Table 3-9. Power Supply Related Troubleshooting


Cause Check Point Remedy
Defective power cord Connect the normal power cord. Replace the power cord.
Abnormal AC power
Check the AC power voltage. Supply the normal power.
voltage
Faulty connection of the Check the connection between the Power Supply Board
Correct the connection.
connector ~ Main Board (CN3).
Fuse blown Check the fuse (F1) on the Power Supply Board. Replace the Power Supply Board with a new one.
Abnormal output voltage of When the output voltage is normal: Replace the Main Board with a new one.
Check the output voltage of the Power Supply Board.
Power Supply Board When the output voltage is abnormal: Replace the Power Supply Board with a new one.

3.3.3 Ink Supply Related Troubleshooting


† Printer stops during initialization or printing.

Table 3-10. Troubleshooting for Printer Stop During Initialization or Printing


Condition Cause Check Point Remedy
Ink End error is
Ink is out. Check to see if ink is remaining in all the ink cartridges. Replace the ink cartridge.
displayed.
Check to see if all the ink cartridges have been installed
Install all the ink cartridges.
in the I/C holders.
No Ink Cartridge error Not all the ink cartridges
is displayed. have been installed. Check to see if no ink cartridge is in a raised position. Install the ink cartridge properly.
The front or back hook of an ink cartridge is broken. Replace the ink cartridge.
Ink Cartridge Trouble Check to see if the CSIC Board is not dislocated. Replace the ink cartridge.
Ink cartridge is damaged.
error is displayed. Check to see if no chip on the CSIC Board is chipping. Replace the ink cartridge.

Troubleshooting Troubleshooting When There is No Error Display 34


EPSON Stylus PHOTO RX560/580/590 Revision A

† Printing is not carried out correctly


Table 3-11. Diagnostics when printing is erratic
Condition Cause Check Point Remedy
Ink Cartridge not operating
Install a new ink cartridge and test printing. Replace the ink cartridge.
properly
FFC not connected Check the FFC connection between each CSIC Board ~
Connect the FFC firmly.
properly Main Board.
Carriage moves Cleaner Blade not
Check for debris adhering to Cleaner Blade. Clean or replace the Cleaner Blade.
correctly but printing is operating properly
not normal. FFC internal disconnection Check each FFC with a circuit tester. Replace the FFC.
When the condition is not improved even after cleaning, replace the Printhead with a
Faulty Printhead Alternate cleaning and test printing several times.
new one.
Ink leakage or clogging Install the ink cartridges properly.
Check to see if there is ink leakage from the Printhead.
with ink If this does not improve the condition, replace ink cartridges and the Printhead.

† Waste ink is not discharged properly

Table 3-12. Troubleshooting for Faulty Ink Supply or Faulty Waste Ink Discharge
Condition Cause Check Point Remedy
Pump tube collapsed Visually check tube. Replace the Ink System Assy
Check for foreign object adhering to Cap or damaged Remove foreign object from the Cap with cotton swab. If Cap is damaged, replace the
Cap is dirty or damaged.
Cap. Ink System Assy.
Tube is disconnected from Visually check for disconnection of tube from Cap
Ink is not flowing from Connect the tube properly.
Cap bottom bottom.
Printhead to Cap or
from Cap to Ink Tube Cap does not slide up Check for installation of compression spring on tube
Replace the Ink System Assy with a new one.
properly assembly.
Tube between the Waste
Check the tube connection on the bottom of the Waste
Ink Tray Assy ~I/S Assy Connect the tube of the Waste Ink Tray Assy properly, and route the tube properly.
Ink Tray Assy and the tube route under the tray.
collapsed

Troubleshooting Troubleshooting When There is No Error Display 35


EPSON Stylus PHOTO RX560/580/590 Revision A

3.3.4 I/F Related Troubleshooting


This section describes the troubleshooting for the USB I/F and Memory Card Slot.
† USB I/F error † Troubleshooting for Memory Card Slot

Table 3-13. USB I/F Error Table 3-14. Troubleshooting for Memory Card
Cause Check Point Remedy Cause Check Point Remedy
On Windows, open “My computer” Driver has not Check to see if a memory card
Temporarily remove the driver, and then
Host PC does not →“Property” been installed is recognized in the single Assy
install it again.
Remove the USB driver, and
support Windows →“Device manager”. correctly. mode.
install it again.
98 essentially. “Universal serial bus controller” is Data has been Data on card may be destroyed Check to see if card data is read by a
effective? destroyed. owing to static electricity. PC. If not, format the card.
On Windows, open “My computer” A memory card
Printer driver is →“Property” Delete the driver and install it Check the card to see if it is one
other than those Use a memory card specified.
not installed →“Device manager”. again according to operation of the specified cards.
specified is used.
correctly. Printer driver is installed in “Other manual.
devices” by mistake? Memory Card is Check to see if another Memory
Use a new Memory Card.
faulty. Card can be recognized.
Defective USB Operation is normal if USB cable is
Replace the USB cable. Check to see if foreign matters
cable replaced? Remove the foreign matters, and clean
Poor contact. are not adhering to Memory
Check to see if there is no adhesion of the contact.
Remove the foreign matters, Card or slot.
Poor contact foreign matters in the USB interface
and clean the contact. Firmware has
connector. – Upload firmware.
abnormality.
Defective main Check to see if main board is not
Replace the main board. Check to see if FFC is
board damaged. Electric noise, etc.
connected correctly and Ferrite After the confirmation, if they have no
has been
Core is positioned in place abnormality, replace the main board.
generated.
inside the printer.
Defective main Check to see if main board is
Replace the main board.
board not damaged.

Troubleshooting Troubleshooting When There is No Error Display 36


EPSON Stylus PHOTO RX560/580/590 Revision A

3.3.5 Troubleshooting for Scanner † Scanner does not operate for initialization

This section describes repair/service for the Scanner mechanism. In troubleshooting, Table 3-17. Scanner does not operate for initialization
first identify the trouble at the Assy level based on the observation. Cause Check Point Yes/No Remedy
According to the observation as described in Table 3-16, perform the necessary Connect the disconnected
Check each connector for Yes
checking by referring to the appropriate table. Connector is connector.
disconnection. Is there any
disconnected.
† Scanner Errors at User Level connector disconnected? No Replace the main board.

Table 3-15. Scanner Errors at User Level


Error Cause Remedy † Carriage unit does not operate
• Defective CIS unit • Replace the scanner carriage Assy. Table 3-18. Carriage unit does not operate
• Defective scanner motor • Remove the obstacle.
Cause Check Point Yes/No Remedy
Scanner error • The scanner carriage is
interfering with any other † Is any of the connectors
Connector on the Main
part. (CN17, 19 and 20) on the Yes Connect the connector.
Board is disconnected
Main Board disconnected?
When correct command is received, error
status is cancelled. † Grease is applied Apply grease at designated
Command error Undefined command is detected. No
Turn the power off once and then turn it properly? point
on again. 1. Does CR motor operate
Faulty carriage moving when power is turned ON Check the carriage moving
Scanner open Scanner cover is open. Close the cover. mechanism with upper case of Scanner mechanism, replace the
No
removed? relevant parts or remove
† Observation of Trouble and Reference for Remedy 2. Does CR unit move with and reinstall them.
CR motor removed?
Table 3-16. Observation of Trouble and Reference for Remedy Defective CR HP sensor † Replace the CR HP sensor Replace the CR HP sensor
No
Reference for board. board. board.
Observation Description of Trouble
Remedy † Disconnect the connector
Even with power turned on, the The machine does not operate for (CN17) of the CR Motor
Table 3-17
machine does not operate. initialization. from the Main Board, and
Faulty CR motor check continuity between No Replace the CR motor.
“Fatal error” occurred. CR unit does not operate. Table 3-18
pin 1 and pin 2 on the
Indication error occurs and it is not CR unit operates but error is motor side, using a circuit
Table 3-19
cleared even after power is turned off indicated. tester.
once and then turned on again. The LED does not light up. Table 3-20 Defective main board --- --- Replace the main board.
Picture is not read clearly. Picture is not read clearly. Table 3-21
“Communication error”.
Indication error occurs and when USB interface error Table 3-13
communication with the host is tried
again, “Communication error” recurs.

Troubleshooting Troubleshooting When There is No Error Display 37


EPSON Stylus PHOTO RX560/580/590 Revision A

† Carriage operates but error indicated 3.3.6 Troubleshooting for Motors and Sensors
Table 3-19. Carriage operates but error indicated
† Motor
Cause Check Point Yes/No Remedy
Table 3-22. Motor Resistance and Check Points
Upper case of scanner is Upper case of scanner is
Yes Install the upper case. Motor Name Location Check Point Resistance
removed. removed.?
Defective main board --- --- Replace the main board CR motor CN14 (White) Pin 1 & 2 22.7 Ω ± 10%
PF motor CN13 (Black) Pin 1 & 2 21.2 Ω ± 10%
Defective CR HP sensor Replace the CR HP sensor
--- ---
board board. CR motor (Scanner Unit) CN17 (White) Pin 1 & 2

† LED does not light up † Sensor


Table 3-20. LED does not light up Table 3-23. Sensor Check
Cause Check Point Yes/No Remedy Sensor Name Location Signal Level Sensor Status
Connector on the Main Connector CN19 on main Connect the connector PE sensor 2.4V or over Paper absent
Yes CN6 Pin 1&3
Board is disconnected board is disconnected? CN19 on the main board. (3.3V DC ±5% ) Less than 0.4V Paper present
Does the lamp light up when 2.4V or over PG position
Defective CIS Unit Yes Replace the CIS Unit. APG sensor
the CIS Unit is replaced? CN7 Pin 1&3
(3.3V DC ±5% ) Less than 0.4V Out of PG position
Defective main board --- --- Replace the main board
CD-R Guide sensor Open: 2.4V or over CD-R Tray present
(3.3V DC ±5% ) Close: Less than 0.4V CD-R Tray absent
CN11 Pin 1&2
† Picture cannot be read clearly
CD-R Tray sensor Pin 3&4 Open: 2.4V or over CD-R Guide down
Table 3-21. Picture cannot be read clearly (3.3V DC ±5% ) Close: Less than 0.4V CD-R Guide up
Cause Check Point Yes/No Remedy
Is the document table (glass) Note : Refer to “2.1.2 Motors and Sensors” (p.17) for the locations of the motors and sensors.
Soiled document table free from dirt and wiping No Clean the document table.
mark?
Defective CIS Unit --- --- Replace the CIS Unit.
Defective main board --- --- Replace the main board

Troubleshooting Troubleshooting When There is No Error Display 38


CHAPTER

4
DISASSEMBLY AND ASSEMBLY
EPSON Stylus PHOTO RX560/580/590 Revision A

4.1 Overview C A U T IO N „ When using compressed air products; such as air duster, for
cleaning during repair and maintenance, the use of such
This section describes procedures for disassembling the main components of the products containing flammable gas is prohibited.
product. „ Use only recommended tools for disassembling, assembling or
Unless otherwise specified, disassembled units or components can be reassembled by adjusting the Stylus PHOTO RX560/580/590.
reversing the disassembly procedure. „ Observe the specified torque when tightening screws.
„ Make the specified adjustments when you disassemble the
4.1.1 Precautions Stylus PHOTO RX560/580/590.
„ Use the special package for transportation.
See the precautions given under the heading “WARNING” and “CAUTION” in the
following column when disassembling or assembling the product. „ Prior to disassembly and reassembly, remove the accessories,
such as memory cards.
Things, if not strictly observed, that could result in injury or loss of life are described „ When removing or installing exterior parts, take great care
under the heading “Warning”. that no coated surface is scratched and no coating is peeled off.

Precautions for any disassembly or assembly procedures are described under the
heading “CAUTION”.
4.1.2 Tools
Use only specified tools to avoid damaging the Stylus PHOTO RX560/580/590.
Chips for disassembling procedures are described under the heading “CHECK Table 4-1. Tools
POINT”. Name Availability Tool Code
If the assembling procedure is different from the reversed procedure of the Phillips precision screwdriver { 1080530
disassembling, the procedure is described under the heading “REASSEMBLY”. Phillips precision screwdriver { 1080532
Tweezers { 1080561
Any adjustments required after disassembling the units are described under the heading
Upper case removing tool EPSON 1108202
“ADJUSTMENT REQUIRED”.
Note : “{” : available on the market “EPSON” : available from EPSON
When you have to remove any units or parts that are not described in this chapter, refer
to the exploded diagrams in the appendix. 4.1.3 Preparation before Disassembly
Make the following preparations before disassembling the Stylus PHOTO RX560/580/
Read precautions described in the next section before starting. 590:
† When the Main Board is to be replaced, make a copy of the EEPROM data.
W A R N IN G „ Remove the batteries and unplug the AC adapter before
disassembling the Stylus PHOTO RX560/580/590. † When the Carriage Assy is to be moved out of its home position, locate it at a
„ Always wear gloves for disassembly and reassembly to avoid position other than the home position before starting disassembly by turning the
injury from sharp metal edges. power ON and turning it OFF timely.
„ To protect sensitive microprocessors and circuitry, use static † As soon as the repaired product has been returned to the user, there may be a case
discharge equipment, such as anti-static wrist straps, when a maintenance call occurs because of the expiration of the life of a service part.
accessing internal components. Avoid such a case, if possible, as follows: Check the maintenance counter for
regularly replaced parts before disassembly. If the life of any part is found almost
expired, communicate with the user to that effect. If the user's consent is obtained,
replace also the relevant service parts with new ones.

Disassembly and Assembly Overview 40


EPSON Stylus PHOTO RX560/580/590 Revision A

4.1.4 Disassembly and Reassembly Procedure


The flowchart below shows step-by-step disassembly procedure for Stylus PHOTO RX560/580/590. When disassembling each component, refer to the page indicated for the
relevant component.

START *For replacement of the Printer Mechanism Assy, install not only the housings but also
the following parts when installing the new Printer Mechanism Assy.
• Intermediate Gear (26.5) (p.62)
Panel Assy • PF Encoder Scale (p.62)
(p.42)
• PF Motor (p.62)
• ASF Assy (p.64)
Disassembly of Panel Scanner Unit
Assy (p.44) • Printhead (p.52)
• Head Harness Assy (p.69)
Disassembly of Scanner Main Board Printhead *
Unit (p.45) (p.52)

Middle Housing
(p.48)

Printhead Printer Mechanism * Linear Scale Waste Ink Tray Assy


(p.52) (p.55) (p.54) (p.51)
*Using the dedicated tool (upper case
removing tool), the Printhead can be removed
even without removing the Middle Housing. Power Supply Board Stacker Assy Waste Ink Pads
(See p.52) (p.56) (p.57) (p.56)

PF Scale and PF Encoder I/S Assy APG Assy Eject Frame Assy
(p.62) (p.63) (p.65) (p.69)

PF Motor ASF Assy


(p.62) (p.64)

Upper Paper Guides CR Motor


(p.70) (p.66)

Carriage Assy
(p.67)

Paper Guide Front Assy


(p.71)
Flowchart 4-1. Disassembly Procedure

Disassembly and Assembly Overview 41


EPSON Stylus PHOTO RX560/580/590 Revision A

4.2 Removal of Exterior Parts


Hook (x4)

4.2.1 Panel Assy


C A U T IO N After removing the decorative panel, take care that the LCD Middle Cover Assy
surface is kept free from scratches or dust and dirt.

C.B.P-TITE 3x10 (x3)


Torque : 0.6±0.1N·m

1. Open the Scanner Unit, and remove the screws (x3) securing the Middle Cover
Assy. (Fig. 4-1)
2. Release the hooks (marked with ∆ : x4) on the side of the Printer Mechanism to let
Hook (x3)
the Middle Cover rise, insert a bamboo spatulas whose tip is soft into the cut
portion at the front center to release the hook, and remove the Middle Cover Assy.
3. Release the hooks at the right and left ends from the direction of the back of the Figure 4-1. Removing the Middle Cover Assy
panel to let the decorative panel rise, release all the hooks carefully and remove the
Unhook Unhook
decorative panel.
Decorative panel
4. Remove the screws (x2) securing the Panel Assy. (Fig. 4-2)
5. Lift the Panel Assy, and disconnect the FFCs x2 (CN23 and CN22) from the Main
Board. (Fig. 4-3)

When installing the decorative panel, observe the following


instructions:
„ Make certain that the back of the panel window and the LCD C.B.P-TITE 3x10 (x2)
face are free from dust and dirt. Torque : 0.6±0.1N·m
„ Stick a new strip of double-stick tape in the position shown Figure 4-2. Removing the Decorative Panel and Panel Assy
below and after installing the decorative panel, make sure that
it is stuck securely and free from floating.
Before sticking the
4 ± 1 mm

double-stick tape, clean


Double-stick tape, 20 x 5 with alcohol the surfaces
of the printer body and
the panel where the tape
is to be stuck.
After installing the panel,
Double-stick tape
press on it so that the tape CN22
is stuck securely and the CN23
15 ± 1 mm
panel does not float. Figure 4-3. Removing the Panel Assy 2

Disassembly and Assembly Removal of Exterior Parts 42


EPSON Stylus PHOTO RX560/580/590 Revision A

4.2.2 Disassembly of Panel Assy C.B.P-TITE 3x10 C.B.P-TITE 3x8 (x5)


Torque : 0.6±0.01N·m Torque : 0.6±0.1N·m

2 6 5 1
C A U T IO N Take great care that the LCD surface is kept free from scratches
or dust and dirt. Ground Plate
In installation, make sure that the inside of the LCD Cover is free
from dust and dirt.
4 3

Shield Plate
1. Remove the Panel Assy (p.42)
Figure 4-4. Removing the Screws (Shield Plate)
2. Remove the screws (x6) securing the Shield Plate, Panel Board and Ground Plate,
and remove the Shield Plate upward. (Fig. 4-4)
3. Release the hooks, and remove the Panel Board. (Fig. 4-5)
4. Remove the screws (x2), and remove the LCD Module. (Fig. 4-6)

Hook (x2)
„ Tighten the screws for the LCD Module in the order specified.
(Fig. 4-6)
„ Install the Shield Plate under the board-to-board cable.
„ When installing the Shield Plate, tighten the screws in the order
specified. (Fig. 4-4)
„ After installing the Shield Plate, press each of the buttons and
check that a click is felt.
Figure 4-5. Removing the Panel Board

LCD Module

2
1

Ground Plate
C.B.P-TITE 2x8 (x2)
Torque : 0.4±0.1N·m

Figure 4-6. Removing the LCD Module

Disassembly and Assembly Removal of Exterior Parts 43


EPSON Stylus PHOTO RX560/580/590 Revision A

4.2.3 Scanner Unit Ferrite Core x2


Position the soldered joint up
1. Remove the Panel Assy (p.42) and after tightening the screw,
bend the joint downward.
2. Remove the Paper Support.
3. Open the Scanner Unit, slide the Scanner Cable Cover toward the front and
remove it from the Middle Housing. (Fig. 4-7) C.B.P-TITE 3x10
Torque : 0.6±0.1N·m
4. Release the following FFCs and cables from the Middle Board, and disconnect CN20 CN17 CN19
them from the Main Board. (Fig. 4-8) (White) (White)

CN No. Color Connected to Remarks


Figure 4-8. Disconnecting the cables (Scanner Unit)
CN17 White CR Motor 2-pin
CN19 (FFC) CIS Unit 14-pin (With 2 ferrite cores)
CN20 White CR Encoder 4-pin (With ferrite core)

5. Remove the screw securing the grand wire of the scanner.


6. Close the Scanner Unit, and remove the screws (x2) in the rear. (Fig. 4-9)
C.B.P-TITE 3x10 (x2)
7. Remove the Scanner Unit, kept in the open position, from the printer body. Torque : 0.6±0.1N·m

„ The harness for the Scanner CR Motor (CN17) and that for the Figure 4-9. Removing the Scanner Unit
PF Motor (CN13) are provided with the same 2-pin white
connector. Take care not to confuse them when connecting the
connectors to the Main Board.
Route the cables on the front side as viewed
„ Route the FFCs and cables of the scanner as shown in the from here, ensure the adequacy of the cable Double-stick
figure. (Fig. 4-10) length by pushing the cables into the space at tape x3
„ When installing the scanner cable, take care that no part of the the bottom corner, and route them through
the grooves in the Middle Housing. CN17
cable is positioned outside the cover. (Fig. 4-7) (Left end, 2-pin)
Scanner Unit Grounding wire
under CN19

No part of cable outside Push them in


Scanner Cable Cover

Place the
ferrite cores
here

CN19
Slide it toward the front for removal
Middle Housing

Figure 4-7. Removing the Scanner Cable Cover Figure 4-10. Installing the Scanner Unit

Disassembly and Assembly Removal of Exterior Parts 44


EPSON Stylus PHOTO RX560/580/590 Revision A

4.2.4 Main Board Shield Plate M/B

A D J U S T M E N T When the Main Board is to be replaced, back up the data in C.B.S-TITE 3x8 (x3)
R E Q U IR E D Torque : 0.6±0.1N·m
EEPROM before starting disassembly, if possible. After assembly,
make the following adjustment. 3
„ 5.1.1 Adjustment by Use of Adjustment Program (p.74) Shield Plate M/B
Support
C A U T IO N The Shield Plate may be burred. Be sure to wear gloves to avoid 1
injury from burrs. 2

1. Remove the Panel Assy (p.42) C.B. 3x8


Torque : 0.6±0.1N·m
2. Peel off the acetate tape (x4).
Figure 4-12. Removing the Shield Plate
3. Disconnect all the FFCs and connectors from the Main Board.
4. Remove the screws (x5), and remove the Main Board Assy by lifting its rear side.
(Fig. 4-11)
5. Remove the screw, and remove the Shield Plate M/B Support. (Fig. 4-12)
6. Remove the screws (x2), and remove the Shield Plate. (Fig. 4-12) C.B 3x12
Torque : 0.8±0.1N·m
7. Remove the screws (x5), and remove the Main Board. (Fig. 4-13)
(Continued to next page) C.B.S-TITE 3x8 (x2)
Torque : 0.8±0.1N·m
4 3
5 2
3
1
C.B.S-TITE 2.5x 6 1
C.B.S 3x6
Torque : 0.4±0.1N·m
C.B.P-TITE 3x10 (x4) Torque : 0.8±0.1N·m
Torque : 0.6±0.1N·m Figure 4-13. Removing the Main Board

2
4

Figure 4-11. Removing the Main Board Assy

Disassembly and Assembly Removal of Exterior Parts 45


EPSON Stylus PHOTO RX560/580/590 Revision A

INSTALLATION PROCEDURE FOR THE MAIN BOARD ASSY


Torsion spring
Card Slot Cover
„ Tighten the screws in the order specified to secure the Main
IRDA sheet
Board and Main Board Assy. (Fig. 4-13, Fig. 4-11)
„ The harness for the Scanner CR Motor (CN17) and that for the
PF Motor (CN13) are provided with the same 2-pin white
connector. Take care not to confuse them when connecting the
connectors to the Main Board.
CLOSED OPEN
1. Check the Middle Housing for the following conditions. (Fig. 4-14) Figure 4-14. Checking the Middle Housing
„ The Card Slot Cover can be opened and closed properly.
„ The IRDA sheet has been installed properly.
Group C
2. Install the Main Board Assy on the Middle Housing. (Seep.45) Group A
(FFCs)
(With ferrite core)
3. Separate the cables and FFCs into three groups, A, B and C. (Fig. 4-15)

Group CN No. Color Connected to Remarks


CN14 White CR Motor 2-pin (With ferrite core)
CN13 Black PF Motor 2-pin (With ferrite core)
A Group B
CN6 White PE Sensor 3-pin (With ferrite core)
CN7 Black APG Sensor 3-pin (With ferrite core) Figure 4-15. Separating the cables and FFCs
CN8 (FFC) PF Encoder 5-pin
B CN4 White CD-R Sensor (Guide & Tray) 4-pin
CN3 White Power Supply Board 3-pin
CN10 13-pin CN20 CN17 CN19
CN11 (FFC) Printhead 13-pin
C CN12 9-pin
CN15 CSIC Board 13-pin
(FFC)
CN16 PW Sensor 6-pin
CN17 White CR Motor (Scanner Unit) 2-pin (With ferrite core) CN4 CN3
S CN19 (FFC) CIS Unit 14-pin (With 2 ferrite cores)
CN8 CN12
CN20 White Scanner Encoder 4-pin
– CN22 (FFC) Panel Board 8-pin CN14 CN13 CN11
– CN23 (FFC) LCD Module 11-pin CN6 CN22 CN10

C H E C K See the figure at right (Fig. 4-16) for the connector layout of the CN7 CN15
P O IN T Main Board. For the connector assignment of the Scanner Unit, CN23 CN16
see “4.2.3 Scanner Unit” (p.44).

(Continued to next page) Figure 4-16. Connectors on the Main Board

Disassembly and Assembly Removal of Exterior Parts 46


EPSON Stylus PHOTO RX560/580/590 Revision A

4. Place the ferrite cores of group A as shown, and connect the connectors to the Routing the harness of group B
Main Board. (Fig. 4-17)
5. Fasten the ferrite cores with tape. (Fig. 4-18)
6. Route the harnesses of group B in the order of the power supply harness (CN3) → Route the harness of CN4 CN3 route
as shown so that it holds
PF Encoder (CN8) → CD-R Sensor (CN4), and connect them to the circuit board. down the harness of CN3.
(Fig. 4-18)
Harness treatment of CN8 (FFC) CN8
7. Connect the FFCs of group C to the connectors. (Fig. 4-19)
Double-stick tape x2
8. Stick acetate tape on the USB terminal (in the front). (Fig. 4-19)

CN4 CN3
„ The harness for the Scanner CR Motor (CN17) and that for the
PF Motor (CN13) are provided with the same 2-pin white
connector. Take care not to confuse them when connecting the
connectors to the Main Board.
„ Stick the acetate tape on the USB terminal (in the front) to
cover both the USB connector and Middle Housing.

Routing the harness of group A Acetate Tape (18x60mm) x2

Route here
Figure 4-18. Routing the Harness of Group B

Routing the harness of group C


CN14 CN13 Connect with
Route here attention paid to the
terminal surface. FFC x5

CN6

CN7

Ferrite Core x4
Acetate Tape (18x20mm)
Figure 4-17. Routing the Harness and Setting the Ferrite Cores
Figure 4-19. Connection of Group C (FFCs)

Disassembly and Assembly Removal of Exterior Parts 47


EPSON Stylus PHOTO RX560/580/590 Revision A

4.2.5 Middle Housing Hinge Assy B (Longer): Left side Move the
carriage
C A U T IO N After removing the Waste Ink Assy, take due care not to stain any
surrounding objects with waste ink.

C.B.P-TITE 3x6
1. Remove the Panel Assy (p.42) Torque : 0.8±0.1N·m
Hinge Assy (Shorter) :Right side
2. Remove the Scanner Unit (p.44) C.B.P-TITE 3x10 (x2)
Torque : 0.6±0.1N·m
3. Remove the Main Board (p.45) Waste Ink Assy EMI frame
4. Release the Lock Lever of the Carriage Assy, and move it. (Figure below)
C.B.P-TITE 3x8 (x2)
5. Remove the screw, and remove the EMI Frame. (Fig. 4-20) Torque : 0.6±0.1N·m

6. Remove the screws (x2) securing the Waste Ink Assy. (Do not remove the tube)
7. Remove the screw and remove the Hinge Assy (left and right). Figure 4-20. Removing the Waste Ink Assy and the Hinge Assy
8. Remove the screws (3 in the front and 2 in the rear) securing the Middle Housing
Assy. 4 5
9. Remove the Middle Housing Assy with care not to get any cables caught and with
attention paid to the Waste Ink Assy.
C.B.P-TITE 3x10 (x5)
C H E C K The methods for unlocking the carriage (moving the carriage from Torque : 0.6±0.1N·m
P O IN T its home position) are as follows:
„ While the printer is operating, turn power OFF by unplugging
the AC cable so that the carriage is shifted from its home
position.
„ Turn by hand the EJ roller gear at the left side of the printer. 2
(Take care not to get injured with any nearby sheet metal 3
part.) 1

Carriage Lock Lever

(Continued to next page) Figure 4-21. Removing the Middle Housing Assy

Disassembly and Assembly Removal of Exterior Parts 48


EPSON Stylus PHOTO RX560/580/590 Revision A

INSTALLATION PROCEDURE FOR THE MIDDLE HOUSING ASSY

1. Check the following before installing the Middle Housing Assy: Acetate Tape 18x20 (x4)
„ Stacker operates properly. (Seep.57)
„ The harness is routed properly. (Fig. 4-22), (Fig. 4-23)
2. Slide the Front Frame Ground Plate rearward and remove it from the Middle
Housing Assy.
3. Lead out all the connectors and FFCs through the space shown in the figure and
install the Middle Housing on the printer. (Fig. 4-24) Hooks

PF Encoder FFC
~Rear right~ ~Rear left~

Figure 4-23. Routing the Harness 2


Hooks ~Front left~

Lead out all the connectors and FFCs

After setting the


ferrite cores in place, Lead out the Head FFC
stick the acetate tape.

~Left side~

Figure 4-24. Leading out Connectors and FFCs

Figure 4-22. Routing the Harness 1

(Continued to next page)

Disassembly and Assembly Removal of Exterior Parts 49


EPSON Stylus PHOTO RX560/580/590 Revision A

4. After checking the following conditions, tighten the screws in the order specified.
(See Figure 4-21)
„ The right and left openings at the front bottom of the Middle Housing are properly
Front Frame Ground Plate
engaged with the projections of the Bottom Housing. (Fig. 4-25)
„ The power supply harnesses (black and yellow) are fastened properly. (Fig.
4-25)
(Held down with the Middle Housing and free from floating or dislocation)
Slide toward the
5. Install the Front Frame Ground Plate on the Middle Housing. (Fig. 4-26) In contact with the front to fix it
Front Frame
6. (See p.48 for the subsequent steps.)
Figure 4-26. Installing the Front Frame Ground Plate
„ Route the Waste Ink Tube with the red line always facing up so
that the tube is free from distortion. And with the tube passed
through the hook as shown in the figure, install the Waste Ink
Tray Assy. (Fig. 4-27)
„ In Stylus PHOTO RX560/580/590, there is a difference between
the Hinge Assy to be installed on the right side and that to be
installed on the left side. Be sure to install the Hinge ASSY B Always with red line facing up NG
(longer) on the left side. (Fig. 4-20)

Route here
~Front left~ ~Front right~

Do not pass the tube


Power supply harness through this hook
Projection

Pass the tube


Projection Hook through this hook

Figure 4-27. Notes on Installation of the Waste Ink Tray Assy

Figure 4-25. Checking the installation of the Middle Housing

Disassembly and Assembly Removal of Exterior Parts 50


EPSON Stylus PHOTO RX560/580/590 Revision A

4.2.6 Waste Ink Tray Assy Waste Ink Tray Assy

C A U T IO N When removing the Waste Ink Tray Assy, take due care not to
stain any surrounding objects with waste ink.

1. Remove the Panel Assy (p.42)


2. Remove the Scanner Unit (p.44)
3. Remove the Middle Housing (p.48)
4. Remove the Waste Ink Tube from the Waste Ink Tray Assy. (Fig. 4-28)

„ When connecting the Waste Ink Tube, wipe the ink, if any, off
Waste Ink Tube (to the I/S Assy)
the joint area of the tube. With ink left adhering to the joint
area, the tube cannot be connected firmly and thus may easily
come off. Figure 4-28. Removing the Waste Ink Tray Assy
In addition, the tube, which is to be routed with the red line
always facing up, must be connected with care that the tube is
free from distortion.
„ Route the Waste Ink Tube with the red line always facing up so
that the tube is free from distortion. And with the tube passed Always with red line facing up NG
through the hook as shown in the figure, install the Waste Ink
Tray Assy. (Fig. 4-29)

A D J U S T M E N T On the occasion of replacing a part with a new one, replace all the Route here
R E Q U IR E D
specified parts with new ones and clear the counter value after
assembly.
„ 5.1.1 Adjustment by Use of Adjustment Program (p.74) Do not pass the tube
through this hook

Pass the tube


through this hook

Figure 4-29. Notes on Installation of the Waste Ink Tray Assy

Disassembly and Assembly Removal of Exterior Parts 51


EPSON Stylus PHOTO RX560/580/590 Revision A

4.2.7 Printhead
C A U T IO N „ Take due care not to stain any surrounding objects with ink. In Head FFC Cover
addition, be careful not to clog the nozzles by, say, touching the
Head Cable
nozzle side with your bare hand. Cover Hook
„ When removing the Head FFC Cover, do not use any pointed
tool; otherwise, the FFC may be damaged.
„ Handle the CSIC board carefully; especially take care not to
Pay attention
touch it with your bare hand or not to bend it. to the FFC
„ When releasing the hook of the CSIC Connector Holder Assy,
take care not to damage the FFC or cables.
Hook

C H E C K Using the upper case removing tool (1108202), the Printhead can
P O IN T be replaced even without removing the Middle Housing. (The
description in this section is given on the assumption that the Figure 4-30. Removing the FFC Cover
upper case removing tool is not available.)

CSIC Connector Holder Assy


1. Open the cartridge cover, and remove all the ink cartridges.
2. Release the carriage lock. (p.48)
3. Remove the Panel Assy (p.42)
4. Remove the Scanner Unit (p.44)
5. Remove the Middle Housing (p.48) Pay attention
to the contacts
6. At the right side of the Carriage Assy, release the hook of the Head Cable Cover, Release the FFC
and remove the Head Cable Cover by sliding it downward.
(Fig. 4-30)
Rear HP side Rear PF side
7. Insert a slotted screwdriver under the hook of the Head FFC Cover, and move it Hooks
upward and remove the Head FFC Cover. (Fig. 4-30)
8. Disconnect the FFC from the CSIC Connector Holder Assy. (Fig. 4-31)
Unhook Unhook
9. At the rear of the printer, release the hooks (x2) of the CSIC Connector Holder
Assy while moving the carriage to the right or left end, and remove the CSIC
Connector Holder Assy. (Fig. 4-31)
Pay attention
Pay attention
(Continued to next page) to the cable
to the FFC

Figure 4-31. Removing the CSIC Connector Holder Assy

Disassembly and Assembly Removal of Exterior Parts 52


EPSON Stylus PHOTO RX560/580/590 Revision A

10. Remove the screws (x3) securing the Printhead. (Fig. 4-32)
11. Lift the Printhead, and disconnect the FFCs (x2). (Fig. 4-33)

C.B.P-TITE 2.6x8
„ See Page 68 for how to remove the cartridge cover. Torque : 0.4±0.1N·m
Printhead
„ Connect the FFC with attention paid to the terminal surface.
„ When installing the Printhead, tighten the screws in the specified
2 1
order. (Fig. 4-32)
„ Install the Head FFC Cover and Head Cable Cover as shown
below.
3
Head ID

Figure 4-32. Removing the Printhead

Do not touch nozzle surface

Head FFC Cover Head Cable Cover


The bottom projections (x2) and the Engage the projection in the rear with
top sliding parts (x2) must be in the carriage first and then fit the cover
alignment. onto the top projections (x2).
Head FFC

A D J U S T M E N T For replacing the Printhead, note down the head ID before


R E Q U IR E D
installing the Printhead. After reassembly, refer to the following
Figure 4-33. Releasing the Head FFCs
section and perform the necessary adjustments:
„ 5.1.1 Adjustment by Use of Adjustment Program (p.74)

Disassembly and Assembly Removal of Exterior Parts 53


EPSON Stylus PHOTO RX560/580/590 Revision A

4.2.8 Linear Scale


C A U T IO N „ When you hold the Linear Scale, hold its ends or two points of
the top and bottom surfaces with your hands; do not touch the
reading surface.
„ Take care that the reading surface is not soiled or scratched.
Especially when passing the Linear Scale through the CR
Encoder during reassembly work, take great care that grease of
the CR Guide Shafts does not adhere to the reading surface.
About 25mm About 45mm

Hold here Hold here 3. Release it from the hook

2. Remove the spring

Hold here HoldCR_Scale02.eps


here

C H E C K Stylus PHOTO RX560/580/590 does not have any mechanism that


P O IN T permits the operator to unlock the carriage. Therefore, turn the
power ON and turn it OFF timely after seeing the movement of
the carriage to locate it at a position other than the home position.

1. Remove the Scanner Unit (p.44)


Carriage Assy
2. Remove the spring from the left frame of the printer. (Fig. 4-34)
3. Release the Linear Scale from the hook at the right frame of the printer. 5. Turn it by 90 degrees and release it

4. Pull out the Linear Scale from the CR Encoder of the Carriage Assy.
5. Turn the Linear Scale upward by 90 degrees and release it from the left hook.

Install the Linear Scale with the cut portion toward upper left.
Cut portion 4. Pull it out from the CR Encoder

Figure 4-34. Removing the Linear Scale

Disassembly and Assembly Removal of Exterior Parts 54


EPSON Stylus PHOTO RX560/580/590 Revision A

4.2.9 Printer Mechanism „ Lubrication is necessary. Refer to the following section and
lubricate the specified points:
C A U T IO N „ Do not remove or install the Printer Mechanism Assy with the CD- LUBRICATION OF PRINTER MECHANISM ASSY (p.91)
R Guide in the lower position; otherwise, CD-R Guide Sensor may „ Tighten the screws in the specified order. (Fig. 4-35)
be damaged. (Fig. 4-36)
Before starting work, be sure to raise the CD-R Guide. A D J U S T M E N T Once the Printer Mechanism Assy has been replaced with a new
„ The PF Scale comes in contact with the floor if the Printer R E Q U IR E D
one, refer to the following section and perform the necessary
Mechanism Assy is turned counterclockwise by about 15
adjustments.
degrees. In such a case, the PF Scale may be damaged. Take
„ 5.1.1 Adjustment by Use of Adjustment Program (p.74)
great care not to damage the PF Scale when handling the
removed Printer Mechanism Assy. (Alternatively, remove the
PF Scale and PF Encoder. (p.62) ) 6

er
Print ism 5 3
ech an
M About
15°

Do not incline it by 15
degrees or more and do not
drag it in an inclined
position.
4 C.B.P-TITE(P2) 3x8 (x6)
Torque : 0.6±0.1N·m
2
„ Since the back of the CR Frame is lubricated, take care not to
stain your hand with grease when holding the Printer 1
Mechanism Assy.
(Do not touch any parts with a greasy hand.)
Figure 4-35. Removing the screws (Printer Mechanism Assy)
1. Remove the Panel Assy (p.42)
2. Remove the Scanner Unit (p.44)
OK (Guide lever in up position) NG (Guide lever in down position)
CD-R Guide Lever
3. Remove the Middle Housing (p.48)
4. At the rear of the printer, peel off the tape, and remove the ferrite core for the CR
Motor from the Housing Lower Assy.
5. Remove the screws (x6) securing the Printer Mechanism Assy. (Fig. 4-35)
6. Push the CD-R Guide Lever to raise the CD-R Guide.
7. Remove the Printer Mechanism Assy from the Housing Lower Assy carefully. CD-R Guide Sensor The sensor may be damaged if Printer
Mechanism is lifted under these conditions
Figure 4-36. CD-R Guide Lever and CD-R Guide Sensor

Disassembly and Assembly Removal of Exterior Parts 55


EPSON Stylus PHOTO RX560/580/590 Revision A

4.3 Disassembly of Housing Lower Assy Waste Ink Pad

Waste Ink Pad Tray


4.3.1 Waste Ink Pads (Housing Lower)

C A U T IO N „ When removing the Waste Ink Pads, take due care not to stain
No need to
any surrounding objects with waste ink. replace
„ Place the Waste Ink Pads (x2) by pushing them along the cut
portions until they are all the way seated and make sure that
they are free from floating.

1. Remove the Printer Mechanism (p.55) Figure 4-37. Removing the Waste Ink Pads
2. Remove Waste Ink Pads (x2) from the Housing Lower. (Fig. 4-37)
P/S Assy

A D J U S T M E N T On the occasion of replacing a part with a new one, replace all the
R E Q U IR E D
specified parts with new ones and clear the counter value after C.B.P-TITE 3x10
assembly. Torque : 0.6±0.1N·m
„ 5.1.1 Adjustment by Use of Adjustment Program (p.74)

4.3.2 Power Supply Board


Lead out the connector here
1. Remove the Printer Mechanism (p.55)
After installing the ferrite core, stick the acetate tape (50 mm long).
1. Remove the screw securing the P/S Assy, and remove it from the Housing Lower.
(Fig. 4-38) Figure 4-38. Removing the P/S Assy

2. Remove the screw, and remove the P/S Cover. (Fig. 4-39)
P/S Cover
3. Disconnect the connector, and remove the Power Supply Board.
Power Supply Board

„ Before installing the P/S Cover, route the connector harness so


that it is lead out through the position shown in the figure.
„ Install the P/S Assy in the Housing Lower by installing the AC
connector side first and set the ferrite core.

A D J U S T M E N T When the Power Supply Board has been replaced with a new one,
R E Q U IR E D Disconnect the connector
refer to the following section and perform the necessary C.B.P-TITE 3x10
adjustments. Torque : 0.6±0.1N·m
„ 5.1.1 Adjustment by Use of Adjustment Program (p.74) Figure 4-39. Removing the Power Supply Board

Disassembly and Assembly Disassembly of Housing Lower Assy 56


EPSON Stylus PHOTO RX560/580/590 Revision A

4.3.3 Stacker Assy


1. Remove the Printer Mechanism (p.55) Stacker

2. Push the CD-R Guide Lever to raise the CD-R Guide. 3 4


3. Release the hook, and remove the CD-R Guide Lever. (Fig. 4-40)
4. Lower the CD-R Guide, slide the shaft side of the CD-R Guide Lever Spring, 1 2
release its hook side end, and remove the spring. (Fig. 4-41)
5. Remove the screws (x4) securing the Stacker Assy. (Fig. 4-42) C.B.P-TITE 3x8 (x4)
Torque : 0.6±0.1N·m
6. Holding the right and left Stacker Guide areas, remove the Stacker Assy from the
Housing Lower. Left Stacker
Guide
Right Stacker
7. Release the hook, and remove the gear from the CD-R Shaft. (Both right and left) Guide
8. Remove the CD-R Shaft from the Stacker.

(Continued to next page) Figure 4-42. Removing the Stacker Assy

Lower the lever Gear

Hook

CD-R Shaft
CD-R Guide Lever
Hook

Figure 4-40. Removing the CD-R Guide Lever

CD-R Guide Lever Spring

Figure 4-43. Removing the Gear and the CD-R Shaft

Figure 4-41. Removing the CD-R Guide Lever Spring

Disassembly and Assembly Disassembly of Housing Lower Assy 57


EPSON Stylus PHOTO RX560/580/590 Revision A

„ When installing the CD-R Shaft, orient it so that the side where the
distance from the shaft end to the hole for the hook of the gear is
larger is positioned left (on the spring side), and pass it through the Insert the projection under the guide
Stacker. (Fig. 4-44)
„ Before tightening the screws, confirm the following conditions:
♦Right and Left Stacker Guides have been installed properly.
(Check the 2 locating holes and 1 projection) Insert the protrusion
♦Stacker has been installed properly. (Check the following into the guide groove
Stacker is in the down position
positions with the Stacker in the down position.) (Fig. 4-45)
• Projections (x2) in the rear (under the Stacker Guides) Figure 4-45. Installing the Stacker
• Protrusions at right and left sides (inserted in guide groove)
„ Tighten the screws in the specified order. (Fig. 4-42) 2.Insert the hook end into the guide
„ See Fig.4-46 for installation of the CD-R Guide Lever Spring.

C H E C K If the Stacker is not horizontal in the right and left direction,


P O IN T remove the right gear, and install the gear again with the Stacker
in the highest position. 3.Push the ring onto the gear

1.Put the ring on the shaft

After installing the spring, move Stacker up and down and check the installation of the spring.

~Down~ ~Up~
Install the gear with the shaft
in the highest position

Longer side positioned left CD-R Shaft

Hook hole Hook hole

Figure 4-44. Installing the CD-R Shaft

Figure 4-46. Installing the CD-R Guide Lever Spring

Disassembly and Assembly Disassembly of Housing Lower Assy 58


EPSON Stylus PHOTO RX560/580/590 Revision A

4.4 Disassembly of Scanner Unit


Remove the hinge side first

4.4.1 Scanner Housing


C A U T IO N „ Once the Scanner Housing is removed, there is a possibility that
dust and dirt may enter the inside of the scanner body. Perform
disassembly and assembly of the Scanner Unit in an
environment that minimizes intrusion of dust and dirt.
Disassembly and assembly on a clean bench is ideal.
„ Perform disassembly and assembly with care not to damage the
document table (glass). In addition, never forget that a very C.B.P-TITE 2.5x10 (x6)
troublesome cleaning is required if dirt sticks to the inside of Torque : 0.5±0.1N·m
the document table.
„ Take care in handling the Housing Lower, remembering that
grease is applied to the CR guide area of the Housing Lower.
Do not touch any parts with a greasy hand or part.
(Fig. 4-48)
„ Take care not to soil or scratch the Encoder Scale or the lens of
the ICS Unit. Hook (x3)
Figure 4-47. Removing the Scanner Housing
1. Remove the Scanner Unit (p.44)
2. Remove the screws (x6) on the bottom of the Scanner Unit. (Fig. 4-47)
3. Remove the Scanner Housing, the hinge area in the rear of the Scanner Unit first.

Lubrication Point
„ When installing the Scanner Housing, engage the hooks (x3) in
the front properly first and then engage the hinge area in the
rear.
„ Tighten the screws in the specified order. (Fig. 4-47)

A D J U S T M E N T When, in subsequent work, the Carriage Assy is removed, or for


R E Q U IR E D
some other reason, the scanner origin can be shifted from the
correct position. After reinstallation, therefore, adjust the origin Do not soil or
location. scratch the lens
Do not soil or
Refer to “5.4 Scanner Home Position Adjustment” (p.84) scratch the scale

Figure 4-48. Lubrication Point on CR Guide

Disassembly and Assembly Disassembly of Scanner Unit 59


EPSON Stylus PHOTO RX560/580/590 Revision A

4.4.2 CIS Unit


C A U T IO N Take care in handling the Housing Lower, remembering that FFC
grease is applied to the CR guide area of the Housing Lower.
Do not touch any parts with a greasy hand or part.
CIS Unit

1. Remove the Scanner Housing (p.59)


Remove by turning it by 90 degrees.
2. Pull out the FFC from the connector of the CIS unit. (Fig. 4-49)
3. Turn the CIS Unit by 90 degrees upward, and remove the CIS Unit from the right
and left shaft holes of the carriage.
CIS Carriage

„ Lubrication is necessary. Refer to the following section and Figure 4-49. Removing the CIS Unit
lubricate the specified points:
LUBRICATION OF SCANNER UNIT (p.93) Bottom of CIS Sticker (x2)
„ When replacing the CIS Unit, check the sticker on the Bottom
Board, and use the Spacers (x2) of the same specification (A ~ Install the Spacers (x2) of the same
C) as the marking on the sticker, placing them at the right and specification (A ~ C) as the marking
on the sticker, placing them at the
left positions. (Fig. 4-50) right and left positions.
„ Install the Timing Belt on the carriage with care not to confuse A: Spacer, CIS, A17 (black)
B: Spacer, CIS, B19 (white)
the toothed areas of the inside and outside of the belt. C: Spacer, CIS, C21 (gray)
Spacer, CIS, B

C H E C K Install the CIS Spring as follows: Engage the end of the spring Figure 4-50. Installing Spacers CIS
P O IN T with the cut portion in the spring catch area of the CIS Carriage
first. Then turn the spring to install it. Bottom of CIS

Timing Belt
No tooth
(outside)

Toothed
(inside)
CIS Spring Both inside and
outside toothed
Figure 4-51.

Disassembly and Assembly Disassembly of Scanner Unit 60


EPSON Stylus PHOTO RX560/580/590 Revision A

4.4.3 CR Motor Unit


C A U T IO N „ Take care in handling the Housing Lower, remembering that
grease is applied to the CR guide area of the Housing Lower.
Do not touch any parts with a greasy hand or part.
(Especially take great care in handling the Encoder Scale.)
„ Do not remove or loosen the screw marked with X for the CR
Motor Unit shown at right. Remember that the CR Motor Unit
must be replaced with a new one if the encoder is shifted from
the correct position. (Fig. 4-53) Grounding wire
C.B.(P2) 3x6 F/Zn-3C
Torque : 0.5±0.1N·m

1. Remove the Scanner Housing (p.59)


2. Remove the screw fastening the grounding wire. (Fig. 4-52)
3. Disconnect the harnesses of the CR Encoder, CR Motor and grounding wire from
the Housing Lower.
4. Remove the screw and washers (x4) securing the CR Motor Unit. Figure 4-52. CR Motor Unit 1

„ When installing the CR Motor Unit on the Housing Lower,


push it adequately so that the insulators are compressed to such Do not remove or loosen
thickness as shown below.
CR Motor Unit
Push the unit until the Here is grease
thickness of the insulator A<B
A becomes smaller than
that of the insulator B, C.B.P-TITE 3x8 (x4)
and tighten the screw. A Torque : 0.5±0.1N·m

„ Route the harnesses as shown.


( Fig.4-52 , Fig.4-53 )
Figure 4-53. CR Motor Unit 2

Disassembly and Assembly Disassembly of Scanner Unit 61


EPSON Stylus PHOTO RX560/580/590 Revision A

4.5 Disassembly and Assembly of Major Parts of FFC


Printer
4.5.1 PF Motor, PF Encoder and PF Scale PF Scale

C A U T IO N Handle the PF Scale with care not to scratch or stain it. Do not
touch it with your bare hand. PF Encoder

C.B.P-TITE 2.6x8
Torque : 0.4±0.1N·m

1. Remove the Printer Mechanism (p.55) Intermediate gear (26.5)


Peel off the tape
PF Scale and PF Encoder

2. Disconnect the FFC of the PF Encoder, remove the screw, and remove the PF
Encoder. (Fig. 4-54) Figure 4-54. Removing the PF Encoder / PF Scale

3. Remove the PF Scale. (Tape is stuck in the center circle area)


4. Release the lead wires of the PF Motor. (Fig. 4-60) Hooks

5. Remove the Harness Holder. (Fig. 4-55)


6. Remove the screws (x2) securing the PF Motor, and remove the PF Motor in the
lateral direction. (Fig. 4-56)

„ Install the PF Motor with its labeled area facing outward.


(Fig. 4-56) Harness Holder
„ When installing the PF Encoder, confirm that the reading area
does not come in contact with the PF Scale. Figure 4-55. Removing the Harness Holder

C.P.S-TITE 3x6 (x2)


Torque : 0.4±0.1N·m

A D J U S T M E N T Once the PF Motor has been reinstalled, refer to the following


R E Q U IR E D PF Motor
section and perform the necessary adjustments.
„ 5.1.1 Adjustment by Use of Adjustment Program (p.74)

With the labeled area outward

Figure 4-56. Removing the PF Motor

Disassembly and Assembly Disassembly and Assembly of Major Parts of Printer 62


EPSON Stylus PHOTO RX560/580/590 Revision A

4.5.2 I/S Assy I/S Assy

C A U T IO N „ Take due care not to stain any surrounding objects with ink. In
addition, when removing the Waste Ink Tube, take care not to
splash ink.
Do not remove
„ Do not touch the head cleaner (wiper) with your bare hand, and
make sure that it is free from grease. Touching with your bare 1
hand or adhering grease can cause nozzle clogging.

2
C.B.S-TITE 3x6 (x2) Remove the
1. Remove the Printer Mechanism (p.55) lower one
Torque : 0.8±0.1N·m
2. Remove the tube from the Waste Ink Assy (as required). Figure 4-57. Removing the I/S Assy
3. Remove the screws (x2), and remove the I/S Assy. (Fig. 4-57)

„ Lubrication is necessary. Refer to the following section and


lubricate the specified points:
LUBRICATION AT INSTALLATION OF I/S ASSY (p.91)
„ After installing the I/S Assy to the printer frame, make sure that
its position is adjusted as shown in Fig.4-58 .
„ Tighten the screws in the specified order. (Fig. 4-57)
„ Catch the Waste Ink Tube in the groove shown in the figure on the
bottom of the I/S Assy. (Fig. 4-59)
„ When connecting the Waste Ink Tube, wipe the ink, if any, off
the joint area of the tube. With ink left adhering to the joint
area, the tube cannot be connected firmly and thus may easily
come off.
Figure 4-58. Installing the I/S Assy

~Bottom~
Catch it in here

Waste Ink Tube

Figure 4-59. Installing the Waste Ink Tube (I/S Assy)

Disassembly and Assembly Disassembly and Assembly of Major Parts of Printer 63


EPSON Stylus PHOTO RX560/580/590 Revision A

4.5.3 ASF Assy C.B.S-TITE(P4) 3x6


LD Roller Guide
Torque : 0.8±0.1N·m
1. Remove the Printer Mechanism (p.55)
Linear Scale
2. Remove the I/S Assy (p.63)
3. At the left side of the ASF Assy, peel off tape, and disconnect the lead wires of the
PF Motor from the ASF Assy. (Fig. 4-60) Hook (x5)

4. Remove the screw securing the LD Roller Guide. (Fig. 4-61) Push the protrusions
5. With care not to damage the Linear Scale, push the right and left protrusions, lift
the LD Roller Guide and release the hooks (x5), and remove the LD Roller.
6. Remove the right and left screws (x2) securing the ASF Assy. (Fig. 4-62)
Figure 4-61. LD Roller Guide
7. On the front side, release the right and left hooks (x2) fastening the ASF Assy and
the tip of the Change Lever from the printer frame. C.B.S-TITE(P4) 3x6 (x2)
Torque : 0.8±0.1N·m
8. Remove the composite gear (10, 15.2), and remove the ASF Assy.

1
„ Lubrication is necessary. Refer to the following section and
lubricate the specified points: 2
LUBRICATION OF ASF ASSY (p.92)
LUBRICATION AT INSTALLATION OF ASF ASSY (p.91)
„ When installing the ASF Assy, make sure that the composite
gear, the chip of Change Lever and the hooks (x2) are engaged
properly.
„ Tighten the screws in the specified order. (Fig. 4-62)
Figure 4-62. Removing the screw (ASF Assy)

~Front left~ ~Front right~ ~Right side~

Ferrite Core Tip of Change Lever

Acetate Tape Composite Gear


(10, 15.2)

Hook Gear engagement


Hook

Figure 4-60. Lead Wires on the ASF Assy


Figure 4-63. Removing the ASF Assy

Disassembly and Assembly Disassembly and Assembly of Major Parts of Printer 64


EPSON Stylus PHOTO RX560/580/590 Revision A

4.5.4 APG Assy C.B.S-TITE 3x6 (x2) Hook


Torque : 0.8±0.1N·m
1. Remove the Printer Mechanism (p.55)
2. At the right side of the printer, remove the screws (x2) securing the APG Assy. 1
(Fig. 4-64)
3. Release the hook at the top, and remove the APG Assy while taking care not to
lose gears or springs.
Composite gear (10, 15.2)
APG Assy
4. Remove the composite gear (10, 15.2).
2 ASF Gear Train
C H E C K The gears of the APG Assy are arranged as shown below:
P O IN T

Figure 4-64. Removing the APG Assy


Locating hole

1. Install the composite gear


3. Pass a pin or the like

With the pin left


Spur gear 28.8 in the hole
Right PG Cam

2. Pass a pin or the like

Install the APG Assy by the following procedure: (Fig. 4-65) 4. Check engagement
1. Install the composite gear (10, 15.5). of the hooks
2. Pass a pin (o2mm) or the like through the locating hole in the
Right PG Cam on the CR Guide Shaft and that in the printer
frame.
Pin
3. Pass a pin or the like through the locating hole in the spur gear
28.8 and that in the APG Assy. With the pins left inserted in
the holes, install the APG Assy on the printer frame.
4. Make sure that all the hooks are engaged properly and the
protrusions fit in the printer frame, and tighten the screws in the 4. Install the
order shown in Fig.4-63 . composite gear
Pin
Figure 4-65. Installing the APG Assy

Disassembly and Assembly Disassembly and Assembly of Major Parts of Printer 65


EPSON Stylus PHOTO RX560/580/590 Revision A

4.5.5 CR Motor
1. Remove the Printer Mechanism (p.55) Acetate Tape (18x30mm)

2. Remove the I/S Assy (p.63) Acetate Tape (18x20mm) x4

3. Remove the ASF Assy (p.64)


4. At the rear of the printer, disconnect the harness of the CR Motor from the frame.
10 mm
5. At the rear of the printer, remove the tension spring of the Driven Pulley Assy. Hook (x3)
(Fig. 4-67) 1 cm away from the end of the tape wound around the harness

6. Remove the screws (x2), and remove the CR Motor. (Fig. 4-68) Figure 4-66. Removing the CR Motor Harness

„ Lubrication is necessary. Refer to the following section and Driven Pulley Assy
lubricate the specified points:
LUBRICATION OF DRIVEN PULLEY (p.91)
„ Install the CR Motor with its printed area facing upward.

Tension Spring

Figure 4-67. Removing the Tension Spring

C.P 3x4 (x2)


„ Install the Timing Belt with the tooth side facing inside and Torque : 0.4±0.1N·m
without torsion.
„ When the CR Motor has been replaced with a new one, wind
acetate tape (18x20 mm) x4 around the harness as shown. (Fig.
4-66)

A D J U S T M E N T Once the CR Motor has been reinstalled, refer to the following


R E Q U IR E D
section and perform the necessary adjustments.
„ 5.1.1 Adjustment by Use of Adjustment Program (p.74)
Figure 4-68. Removing the CR Motor

Disassembly and Assembly Disassembly and Assembly of Major Parts of Printer 66


EPSON Stylus PHOTO RX560/580/590 Revision A

4.5.6 Carriage Assy Mark


1. Remove the Printer Mechanism (p.55) Left Parallelism Bush

2. Remove the Linear Scale (p.54) Spring


3. Remove the PF Scale and PF Encoder (p.62)
C.B.S TITE(P4)3x6
4. Remove the APG Assy (p.65) Torque : 0.8±0.1N·m
5. Remove the I/S Assy (p.63)
6. Remove the ASF Assy (p.64)
7. Remove the Driven Pulley Assy (p.66) Loosen the screw and turn
8. Release the Head FFC from the front frame. (Fig. 4-74)
Figure 4-70. Removing the Carriage Assy (at left side)
9. Remove the screw, and remove the Cable Holder Frame. (Fig. 4-69)
10. At the left side of the printer, remove the spring, and mark the indicated graduation
position of the Parallelism Bush. Then loosen the screw, and turn the Parallelism Washer
Bush toward the front. (Fig. 4-70)
11. At the right side of the printer, remove the spring, remove the washer, and the Right PG Spring
Right PG Cam. (Fig. 4-71) Cam

12. Remove the Carriage Assy together with the CR Guide Shaft from the left side of CR Guide Shaft
the printer frame.

(Continued to next page)

Figure 4-71. Removing the Carriage Assy (at right side)


Cable Holder Frame
Lift the left shaft slightly and shift it to the right
to release it from the frame, and remove the
Carriage Assy together with the shaft.
Hook
Projection

C.B.S-TITE 3x6
Torque : 0.8±0.1N·m

Figure 4-69. Removing the Cable Holder Frame


Figure 4-72. Removing the Carriage Assy

Disassembly and Assembly Disassembly and Assembly of Major Parts of Printer 67


EPSON Stylus PHOTO RX560/580/590 Revision A

A D J U S T M E N T When installing the Carriage Assy, refer to the following sections


„ Lubrication is necessary. Refer to the following section and R E Q U IR E D
and perform the necessary adjustments:
lubricate the specified points:
LUBRICATION OF CARRIAGE ASSY AND CR GUIDE „ 5.2 PG Adjustment (p.75)
SHAFT (p.90) „ 5.1.1 Adjustment by Use of Adjustment Program (p.74)
LUBRICATION AT INSTALLATION OF CARRIAGE
ASSY (p.90)
PW Sensor
„ Install the Timing Belt on the carriage with care not to confuse
the toothed areas of the inside and outside of the belt.

Up
Toothed
(inside)
No tooth
(outside) Timing Belt

Both inside and


outside toothed

„ Install the PG Left Cam by mating the D cut surfaces and with
the cam positioned outside so that it does not come in contact
with sensing area of the APG Sensor.
Must not touch CR Encoder
the sensing area Figure 4-73. Carriage Assy (rear)

C H E C K To remove the Cartridge Cover, it is necessary to remove the


P O IN T Cartridge Cover Hinge. However, there is no special means of
APG Sensor releasing the hook. Therefore, insert a slotted screwdriver as
With the cam PG Left Cam shown below and break the hook. (In installation, replace it with a
positioned outside
new one)
„ Install the Carriage Assy so that the guide is engaged with the
frame. Cartridge Cover
~Rear~ Hook
Insert here

Carriage guide

„ When installing the Cable Holder Frame, ensure that it is Cartridge Cover Hinge
positioned correctly in the front and back direction. (Fig. 4-69)

Disassembly and Assembly Disassembly and Assembly of Major Parts of Printer 68


EPSON Stylus PHOTO RX560/580/590 Revision A

4.5.7 Eject Frame Assy Head FFC


1. Remove the Printer Mechanism (p.55)
Acetate Tape (18x50mm)
2. Remove the Head FFC from the Front Frame. (Fig. 4-74) Front Frame
Acetate Tape (30x40mm)
1±1 mm
3. Release the harness of the CD-R sensor from the hook of the Eject Frame.
(Fig. 4-75)
4. Remove the screw securing the Cable Holder Frame.
5. Remove the right and left screws (x2) securing the Front Frame, and remove the
Front Frame from the printer body. Locate it on the folded part
6. Remove the Eject Frame Assy from the printer body. (Fig. 4-76) Figure 4-74. Removing the Head FFC

„ Before installing the Eject Frame, install the Left EJ Frame Cable Holder Frame
Spring (longer), and the Right EJ Frame Spring (shorter)
temporarily, in the respective positions shown below on the C.B.S-TITE 3x6
Eject Frame. After installing the Front Frame, move the Right Torque : 0.8±0.1N·m
EJ Frame Spring to the spring support. Projection

~Left side~ ~Right side~ C.B.S-TITE 3x6 (x2)


Torque : 0.8±0.1N·m
Right EJ Frame Spring
Projection

2 1
Projection
Front Frame
Release the harness
Left EJ Frame Spring ~Temporarily~ Figure 4-75. Removing the Front Frame
„ Fit the shaft holders (left and right) on the underside of the Eject
Frame onto the Paper Eject Roller Shaft. (Fig. 4-76)
„ After installing the Front Frame, confirm the engagement of the
projections (x2), and then tighten the screws in the specified order.
(Fig. 4-75)
„ Lubrication is necessary. Refer to the following section and Shaft holder
lubricate the specified points:
Lubrication of Front Frame (p.90)
„ After installing the Cable Holder Frame, confirm the engagement
of the projection, and then tighten the screw. (Fig. 4-75) Eject Frame Assy
„ After installing the Head FFC as shown, move the carriage several
times and confirm that the FFC is free from undue tension or Shaft holder
excessive allowance. (Fig. 4-74) Figure 4-76. Removing the Eject Frame Assy

Disassembly and Assembly Disassembly and Assembly of Major Parts of Printer 69


EPSON Stylus PHOTO RX560/580/590 Revision A

4.5.8 Upper Paper Guides ~Rear~


Hooks
C A U T IO N „ When removing the Upper Paper Guides, bring down the
actuator of the PE Sensor toward the front to avoid damaging Spring (x3)
it.
„ Do not touch any of the rollers; otherwise, the print quality
may drop.
Upper Paper Guides
1. Remove the Printer Mechanism (p.55)
2. Remove the I/S Assy (p.63) PE Sensor
3. Remove the ASF Assy (p.64)
Figure 4-77. Upper Paper Guides Layout (rear of the printer)
4. Remove torsion springs (x3) at the rear of the printer. (Fig. 4-78)
~Rear~ ~Front~
5. Release the hooks (x3), release the Upper Paper Guides from the shaft holders of
the printer frame, lower the actuator of the PE Sensor, and remove the Upper
Paper Guides. (Fig. 4-79)
Spring (x3)
C H E C K The Upper Paper Guides are connected as a single unit with thin
P O IN T fragile bridges as shown with arrows below. However, these parts
Tip of spring
are not to be placed on the shaft holders of the printer frame.
Therefore, it is not necessary to replace the Upper Paper Guides
even if the bridges are broken.

Thin Thin Figure 4-78. Removing the Springs

Bring down the actuator

Do not touch

Install the springs properly, while paying attention to the tip


position of each spring. (Fig. 4-78) Release the hooks and lift
the Upper Paper Guides

Figure 4-79. Removing the Upper Paper Guides

Disassembly and Assembly Disassembly and Assembly of Major Parts of Printer 70


EPSON Stylus PHOTO RX560/580/590 Revision A

4.5.9 Paper Guide Front Assy Right Parallelism Bush ~Printer rear~
PF EJ Ground Spring
C A U T IO N Do not touch any of the rubber rollers of the Paper Eject Roller
Assy or coated surface of the PF Roller Assy; otherwise, the print
quality may drop.

1. Remove the Printer Mechanism (p.55)


Remove through
2. Remove the PF Scale and PF Encoder (p.62) the shaft hole
3. Remove the Linear Scale (p.54)
4. Remove the APG Assy (p.65) PE Sensor
C.B.S-TITE 3x6 Torque : 0.8±0.1N·m
5. Remove the I/S Assy (p.63)
6. Remove the ASF Assy (p.64) Figure 4-80. Removing the Paper Guide Front Assy 1
7. Remove the Driven Pulley Assy (p.66) Hold the PF Roller
8. Remove the Eject Frame Assy (p.69)
9. Remove the Carriage Assy (p.67) Lift and pull out Pass it through the
hole (Above picture)
10. Remove the Upper Paper Guides (p.70)
11. Remove the Right Parallelism Bush from the Left Frame.
12. In the left area of the printer, remove the screw securing the Paper Guide Front
Assy.
Pass it under the frame
13. Disconnect the connector of the PE Sensor at the rear of the printer.
Figure 4-81. Removing the PF EJ Ground Spring
14. Pull out the PF EJ Ground Spring frontward.
15. Lift the left side of the Paper Guide Front Assy slightly, undo the engagement with
the printer frame, pull the Paper Guide Front Assy frontward, and then undo the Release it from the frame
engagement at the right side and remove it.
Lift and pull Release it from the frame
„ Lubrication is necessary. Refer to the following section and
lubricate the specified points:
LUBRICATION OF PAPER GUIDE FRONT ASSY (p.89)
„ Lead out the harness of the CD-R Sensor as shown below.
~Printer front bottom left~ Pull
obliquely

Lead out from here Release it from the frame


Release it from the frame
„ See Fig.4-81 and install the Ground Spring. Figure 4-82. Removing the Paper Guide Front Assy 2

Disassembly and Assembly Disassembly and Assembly of Major Parts of Printer 71


CHAPTER

5
ADJUSTMENT
EPSON Stylus PHOTO RX560/580/590 Revision A

5.1 Overview
The adjustments of Stylus PHOTO RX560/580/590 are roughly classified to the following types.
Table 5-1. Adjustment Items
Priority order 1 2 3 4 5 6 7 8 9 10 11 12 13 14
Parts TOP Head CR heat Scanner
EEPROM Market USB ID Waste ink pad Head ID Bi-D PW sensor PF EJ BRS/PFP
\ data copy setting input counter
Ink charge
input
margin Angular
adjustment adjustment
protection
adjustment adjustment
origin
Unit adjustment adjustment control adjustment
Removal – – – – – – O – – – – O O –
ASF
Replacement – – – – – – O – – – – O O –
Removal – – – – – – – – O – – – – –
CR motor
Replacement – – – – – – – – O O O – – –
Paper guide Removal – – – – – – O – O O – O O –
upper Replacement – – – – – – O – O O – O O –
Removal – – – – – – – – O – – O O –
Front frame
Replacement – – – – – – – – O – – O O –
Removal – – – – – – O O O O – O O –
Printhead
Replacement – – – – O O O O O O – O O –
Removal – – – – – – – – – – – – – –
Replacement O – – – – – – – – – – – – –
Main board
Replacement O
– O O – O O O O O O O O O
(EEPROM Copy NG) (Replace pads)
Holder shaft Removal – – – – – – O – – – – – – –
unit Replacement – – – – – – O – – – – – – –
Removal – – – – – – – – – – – O O –
EJ roller ASSY
Replacement – – – – – – – – – – – O O –
Removal – – – – – – O O O O O O O –
PS board
Replacement – – – – – – O O O O O O O –
Paper guide Removal – – – – – – O O O O – O O –
ASSY Replacement – – – – – – O O O O – O O –
Removal – – – – – – O – O O – O O –
PF motor
Replacement – – – – – – O – O O – O O –
Removal – – – – – – – – – – – – – –
Waste ink pad
Replacement – – – O – – – – – – – – – –
Removal – – – – – – O O O O O O O –
CR unit
Replacement – – – – – – O O O O O O O –
Removal – – – – – – O O O O O O O –
CR guide shaft
Replacement – – – – – – O O O O O O O –
Star wheel Removal – – – – – – – – O – – O O –
ASSY Replacement – – – – – – – – O – – O O –
Removal – – – – – – O – – – – O O –
PF roller ASSY
Replacement – – – – – – O – – – – O O –
Printer Removal – – – – – – O O O O O O O –
Mechanism Replacement – – – – – – O O O O O O O –
Removal – – – – – – – – – – – – – –
Scanner
Replacement – – – – – – – – – – – – – O

Adjustment Overview 73
EPSON Stylus PHOTO RX560/580/590 Revision A

C H E C K „ If the disassembly process includes the removal of any 5.1.1 Adjustment by Use of Adjustment Program
P O IN T components/parts specified, make the adjustments specified. † Description:
„ If it is impossible to back up the EEPROM data when replacing
the Main Board, replace all the maintenance parts with new For the adjustment by use of the adjustment program, the details are described in the
ones and clear the counter. In addition, make 5.4 Scanner Home window and help of the program. Therefore, this manual does not describe the details
Position Adjustment (p.84). of the adjustment by use of the adjustment program.
„ Make the mechanical adjustments before making adjustments † OS: Windows 98/Me/2000/XP
that use the adjustment program.
† Preparations for use of the program:
Copy the supplied folder containing the adjustment program onto the HDD of a
PC.

C H E C K Connect the printer to the PC with the USB cable before running
P O IN T the adjustment program.

Adjustment Overview 74
EPSON Stylus PHOTO RX560/580/590 Revision A

5.2 PG Adjustment C H E C K „ Make this adjustment after installing the mechanism unit in the
P O IN T Housing Lower. (Install the Linear Scale after adjustment.)
Described below is the platen gap (PG) adjustment. Refer to “4.2.9 Printer Mechanism (p.55)”
† Purpose: „ With Stylus PHOTO RX560/580/590, four stages of PG setting
Adjust the distance between the head surface and the Paper Guide Front Assy are available by means of the APG Mechanism. However, make
(platen) properly and adjust the parallelism on the 0th column side and on the 80th this adjustment with the mechanism in the minimum PG
columns side to ensure reliable print quality. position (PG-: 1.2 mm).
Once the Carriage Assy and/or Adjustment Bushes have been removed or (Refer to “4.5.4 APG Assy (p.65)” and below.)
whenever necessary for any other reason, make this adjustment to correct the
deviation of the platen gap. Locating hole

Table 5-2. PG Positions


Application for Printing
PG Size
Position (selected from PG flag list for Sequence Application
(mm)
normal/head rubbing) Locating hole
Cleaning
PG- EPSON special thick paper
1.2 CR measurement, VH detection
<APGHome> PGPP, Postcards, Matte, etc.
CR home position seek

Plain paper
PGtype
1.7 EPSON special thin paper, SF, etc.
<Mechanical default>
Rubbing with PG1.2 is avoided

Envelopes
PG+ 2.35 Rubbing with PG1.2 and 1.7 is
avoided

PG++ 4.2 CD-R printing At ink replacement

† Things to be used Figure 5-1. PG Position at PG Adjustment

„ Thickness gauge: 1.1 mm (x2)


1.3 mm (x2)
CR passes Gauge is
„ Phillips screwdriver dropped
„ Dummy ink cartridge

C A U T IO N „ The thickness gauge to be used must be free from dust and dirt Gauge is CR passes
and from deformation. Be sure to clean it before use. dropped
„ Take care that the Print Head is not soiled or scratched.
„ To ensure high accuracy of adjustment, install dummy ink
cartridges in the carriage, and move the carriage right and left Figure 5-2. PG Criteria
by pulling the belt without holding the carriage.

Adjustment PG Adjustment 75
EPSON Stylus PHOTO RX560/580/590 Revision A

† Adjustment procedure
Align with the 7th rib from the left Align with the sixth rib from the right
„ Specified PG value: 1.2 ± 0.1 mm

1. Install the ink cartridges in the carriage.


2. Remove the Cable Holder Frame. (Fig. 4-69)
3. Check that the APG Assy and the carriage are in the PG-position. (Fig. 5-1)
Gauge (1.1 or 1.3mm) Gauge (1.1 or 1.3mm)
4. Move the carriage to the middle area of the platen, and place 1.1 mm thickness
gauges at positions shown in the figure. (Fig. 5-3)
5. Pull the Timing Belt to move the carriage to the left end.
6. If the carriage comes in contact with the gauge, adjust the Left Parallelism Bush to
raise the carriage to a position where the Printhead does not come in contact with
gauge. Pull the belt to move
the carriage
7. Pull the Timing Belt to move the carriage to the right end.
8. If the carriage comes in contact with the gauge, adjust the Right Parallelism Bush
to raise the carriage to a position where the Printhead does not come in contact
with gauge.
9. Move the carriage to the middle area of the platen, and place 1.3 mm thickness
gauges at positions shown in the figure. (Fig. 5-3) Figure 5-3. PG Adjustment 1

10. Pull the Timing Belt to move the carriage to the left end.
~Left side~ ~Right side~
11. If the carriage does not come in contact with the gauge, make the adjustment
again. CR
Guide
12. Pull the Timing Belt to move the carriage to the right end. Shaft
UP
13. If the carriage does not come in contact with the gauge, make the adjustment
again.
CR Guide Shaft
CR
14. Mark the indicated graduation position of the right and left Parallelism Bush, and Guide
tighten the screws. (Screw tightening torque: 0.8 ± 0.1 N•m) Shaft
DOWN

C A U T IO N The Printhead must come in contact with the 1.3 mm thickness


gauges but must not come in contact with the 1.1 mm thickness
gauges.
CR Guide Shaft UP
CR Guide
Shaft DOWN
Figure 5-4. PG Adjustment 2

Adjustment PG Adjustment 76
EPSON Stylus PHOTO RX560/580/590 Revision A

5.3 Banding Reduction System (BRS) Adjustment / Paper Feed Profile Correction (PFP)

5.3.1 Overview For the BRS/PFP adjustment, any of the scanners listed in Table 5-4 can be used to
read the pattern.
This section describes the BRS/PFP adjustment. At the start of the adjustment program, select the scanner to be used.

C H E C K „ For outline of BRS/PFP, refer to 2.3 Banding Reduction System Table 5-4. Specified Scanner for BRS/PFP Adjustment
P O IN T (BRS)/ Paper Feed Profile Correction (PFP) (p.19) in Chapter 2 Model Sensor System Remarks
“Operating Principles”. Perfection 4990Photo CCD
„ Be sure to make 5.4 Scanner Home Position Adjustment (p.84)
Perfection V700 Photo CCD
before performing the BRS/PFP adjustment.
„ In each adjustment described here, a printed adjustment Stylus Photo RX520/RX530/
CIS Use the built-in scanner
pattern is to be read with a scanner, and a correction value is to Stylus CX7700/CX7800
be calculated from the scanned data. Therefore, a specified Stylus PHOTO RX560/580/590 CIS Use the built-in scanner
scanner must be prepared. For scanning, make sure that the
document table of the scanner is free from dust and dirt. Note : When the BRS/PFP adjustment for Stylus PHOTO RX560/580/590 is to be performed,
use its built-in scanner.

† Tools and papers for the adjustment C H E C K The drying time necessary after the printing of the BRS
P O IN T adjustment pattern varies with the sensor system of the scanner
Table 5-3. Tools and Papers for BRS/PFP Adjustment used for the adjustment. No drying is required for the PFP
Tool / Paper Tool Code Remarks adjustment pattern or PFP confirmation pattern.
Common PFP Base Scale 1453980 „ When scanner with CCD is used
Scanning just after printing is possible. (Drying for two
BRS Matte Paper-Heavyweight (A4) –
minutes or so is recommended if it can be afforded.)
Premium Photo Paper Glossy (EAI) / „ When scanner with CIS is used
PFP Premium Glossy Photo Paper (Other) –
Drying for five minutes or more is needed after the printing of
(Size: 4x6)
the BRS adjustment pattern.

Calculate
† Specified scanner for the adjustment correction
value

C A U T IO N „ Before starting adjustment, install onto the personal computer


the driver for the scanner to be used for the adjustment.
„ No scanner other than those specified below can be used for the
adjustments described here, since the profiles necessary for the Test pattern Scanner PC Printer
adjustments are not available with any scanner other than
Figure 5-5. System Configuration
those specified.

Adjustment Banding Reduction System (BRS) Adjustment / Paper Feed Profile Correction (PFP) 77
EPSON Stylus PHOTO RX560/580/590 Revision A

† Adjustment flow
C H E C K If an error has been displayed on the adjustment program,
Make the adjustment according to the following adjustment flow: P O IN T confirm the following points and perform the adjustment again.
If an error occurs even after confirmation of the following points,
START the error is attributable to any problem with the scanner.
Therefore, perform the adjustment again using another scanner.
1. Make sure that the printer for which the correction value is
Printing the BRS
adjustment pattern (p.79) registered is the same one that was used to print the
adjustment pattern.
2. Make sure that the printed pattern is located on the document
Reading the BRS
adjustment pattern (p.80) table properly along the scale.
3. Make sure that there is no clearance between the reference
scale and the printed pattern.
Yes
Has error occurred? 4. Make sure that the scanner glass surface and the reference
No
scale are free from dust and dirt.

Printing the PFP


adjustment pattern (p.81) d

Reading the PFP


adjustment pattern (p.82)

Yes
Has error occurred?

No

Printing the PFP


confirmation patterns (p.83) c

NG
Confirmation pattern
judgment cde
OK

END

Figure 5-6. BRS/PFP Adjustment Flow

Adjustment Banding Reduction System (BRS) Adjustment / Paper Feed Profile Correction (PFP) 78
EPSON Stylus PHOTO RX560/580/590 Revision A

5.3.2 Adjustment Procedure


5.3.2.1 BRS adjustment

† Printing the BRS adjustment pattern


1. Set an A4 sheet of Matte Paper-Heavyweight on the paper support.
2. Select “BRS adjustment” on the adjustment program.
Unit identification code
3. Print the adjustment pattern by clicking the [Print] button of “1. Print the
adjustment pattern”.
4. Wait for more than five minutes to dry the printed pattern.

C H E C K „ The adjustment program, using the unit identification code,


P O IN T judges whether the printer for which the correction value is
registered is the same one that was used to print the adjustment
pattern.
„ When a scanner with a CIS system is to be used to read the
adjustment pattern, wait for more than five minutes to dry the
printed pattern and then start scanning.
When a scanner with a CCD system is to be used, the printed
pattern can be read without waiting for drying after printing.
(See Table 5-4. Specified Scanner for BRS/PFP Adjustment (p.
77))

Figure 5-7. BRS Adjustment Pattern

Adjustment Banding Reduction System (BRS) Adjustment / Paper Feed Profile Correction (PFP) 79
EPSON Stylus PHOTO RX560/580/590 Revision A

† Reading the BRS adjustment pattern


5. Set the reference scale and the printed BRS adjustment pattern on the scanner, Scanner origin
and press the [Read] button of “3. Read the adjustment pattern”.
6. The BRS correction value will be automatically calculated based on the read
adjustment pattern and be written on the serial flash ROM.
In case an error has occurred, check and make sure that the document table
glass and the reference scale are free from dust and dirt and the reference scale
and adjustment pattern are not on a slant. Then repeat the procedure from step
5 above.

C A U T IO N When setting the reference scale and adjustment pattern on the


scanner, observe the following instructions:
„ Position the top right corner of the reference scale at the
scanner origin and set the reference scale in such a position
that its right side is in close contact with the document table
glass end.
„ Place the adjustment pattern along the reference scale as
shown at right. In doing so, position the adjustment pattern so
that it is in parallel with the reference scale and there is no
clearance between them.

PFP reference scale BRS adjustment pattern (A4)


Scanner document table

Figure 5-8. Positioning the Reference Scale and BRS Adjustment Pattern
(View from Back of Document Table Glass)

Adjustment Banding Reduction System (BRS) Adjustment / Paper Feed Profile Correction (PFP) 80
EPSON Stylus PHOTO RX560/580/590 Revision A

5.3.2.2 PFP adjustment


† Printing the PFP adjustment pattern
1. Set Premium Photo Paper Glossy (EAI) or Premium Glossy Photo Paper
(Other) of 4x6 in size on the paper support.
2. Select “PFP adjustment” on the adjustment program.
3. Print the adjustment pattern by clicking the [Print] button of “1. Print the
adjustment pattern”.

C H E C K The adjustment program, using the unit identification code,


P O IN T judges whether the printer for which the correction value is
registered is the same one that was used to print the adjustment
pattern.

Unit identification code


Unit identification code

Figure 5-9. PFP Adjustment Pattern

Adjustment Banding Reduction System (BRS) Adjustment / Paper Feed Profile Correction (PFP) 81
EPSON Stylus PHOTO RX560/580/590 Revision A

† Reading the PFP adjustment pattern


Scanner origin
4. Set the reference scale and the printed BRS adjustment pattern, which must be
dried for more than five minutes beforehand, on the scanner and press the
[Read] button of “3. Read the adjustment pattern”.
5. The PFP correction value will be automatically calculated based on the read
adjustment pattern and be written on the serial flash ROM.
In case an error has occurred, check and make sure that the document table
glass and the reference scale are free from dust and dirt and the reference scale
and adjustment pattern are not on a slant. Then repeat the procedure from step
4 above.

C A U T IO N When setting the reference scale and adjustment pattern on the


scanner, observe the following instructions:
„ Position the top right corner of the reference scale at the
scanner origin and set the reference scale in such a position
that its right side is in close contact with the document table
glass end.
PFP adjustment pattern (Size 4x6)
„ Place the adjustment pattern along the reference scale as
shown at right. In doing so, position the adjustment pattern so
that it is in parallel with the reference scale and there is no
clearance between them.

PFP reference scale


Scanner document table

Figure 5-10. Positioning the Reference Scale and PFP Adjustment Pattern
(View from Back of Document Table Glass)

Adjustment Banding Reduction System (BRS) Adjustment / Paper Feed Profile Correction (PFP) 82
EPSON Stylus PHOTO RX560/580/590 Revision A

† Printing the PFP confirmation patterns † Judging the confirmation patterns


6. Set Premium Photo Paper Glossy (EAI) or Premium Glossy Photo Paper 7. By consulting Fig. 5-12, check that all the printed confirmation patterns are
(Other) of 4x6 in size on the paper support, and click the [Print] button of “4. free from banding.
Print the confirmation patterns”.
If there is banding, follow the procedure below:
c Print the confirmation patterns again and check if there is banding.
d If there is banding recognized by cheking at c, repeat the above procedure
from printing the PFP adjustment patterns.
e If there is still banding recognized by cheking at d, the banding is
attributable to a defective mechanism.In such a case, remove the defective
mechanism, check and install the new mechanism.

Normal area Bottom end area


confirmation pattern confirmation pattern

OK
No banding

NG
With white banding

Normal area confirmation pattern

Bottom end area confirmation pattern


NG
With black banding

Figure 5-12. Judging the PFP Confirmation Patterns

Figure 5-11. PFP Confirmation Patterns

Adjustment Banding Reduction System (BRS) Adjustment / Paper Feed Profile Correction (PFP) 83
EPSON Stylus PHOTO RX560/580/590 Revision A

5.4 Scanner Home Position Adjustment 5.4.1 Preparations for Use of the Adjustment Program
1. Execute the supplied file and install (overwrite) the adjustment program onto the
The home position of the Scanner Unit deviates when the CCD Unit, Scanner CR PC.
Motor Assy or any other scanner carriage-related component has been replaced or
reassembled. Make this adjustment to enhance scanning accuracy. 2. Start the adjustment program by one of the following methods:
„ Execute “FT.exe” in the folder that has been installed as described above.
C H E C K The EEPROM stores the data on scanner home position
P O IN T adjustment. If you can not download all the EEPROM data, you C H E C K The scanner driver must have been installed on the PC (scanner
should also perform this adjustment. P O IN T must be recognized). If the PC does not recognize the scanner, the
following error window will appear at the start of adjustment.
Table 5-5. Tools
Tool Name Availability Tool Code

PC (OS: Windows 98/XP) { –

Scanner origin adjustment program


EPSON
• EPSON Scanner Function Test-Guinness

USB cable (Printer ~ PC) { –

Origin Adjustment tool EPSON 1401646

Note : “{”: available on the market, “EPSON”: available from EPSON

C H E C K This adjustment program has not only the home position


P O IN T adjustment function but also other various functions. However,
this manual describes only the functions and procedure necessary
for home position adjustment.

Figure 5-13. Installing the Adjustment Program (Scanner Home Position)

Adjustment Scanner Home Position Adjustment 84


EPSON Stylus PHOTO RX560/580/590 Revision A

5.4.2 Home Position Adjustment Procedure


1. Connect the Stylus PHOTO RX560/580/590 to the PC with the USB cable, turn
the power on, and set the home position adjustment tool. Select the model name
(Guinness) and click
the [OK] button
C H E C K Place the home position adjustment tool in close contact with the
P O IN T upper left corner of the document table. Leave the top cover of the
scanner open.

Figure 5-14. Parameter Setting

In close contact
(Selection from here is also possible)
with the upper “SGL” icon
left corner
Figure 5-15. Single Test Dialog Display

Home position Select “Guinness” and click


adjustment tool [Execute]

2. Run the adjustment program. Upon start, the “Select Parameter Set” window will
open. (See Figure 5-14)
Select “Guinness” and click [OK].
3. When the window shown in the figure is displayed, click the “SGL” icon on the
toolbar. (See Figure 5-15)
Figure 5-16. Execution of Home Position Adjustment
4. When the window shown in the figure is displayed, click the [Execute] button to
run the program. (See Figure 5-16)
5. On completion of writing, the check screen appears. Confirm that “TEST OK” is
displayed on the top line. If “TEST OK” is not displayed, make the adjustment
again. (See Figure 5-17)
TEST OK
C H E C K After adjustment, perform “Home Position Confirmation” and
P O IN T make certain that the adjusted values have been written in
EEPROM.
Figure 5-17. OK Screen

Adjustment Scanner Home Position Adjustment 85


EPSON Stylus PHOTO RX560/580/590 Revision A

5.4.3 Home Position Confirmation Procedure Select “Guinness”


By the following procedure, confirm that the adjusted values have been written in
EEPROM:
“SGL” icon

Figure 5-18. Writing Result Confirmation 1


1. Select the following item in the combobox at the upper left of the program
window.
“Guinness” (See Figure 5-18)
2. Click the “SGL” icon on the tool bar of the adjustment program to display the
Single Test dialog.
3. On the Single Test dialog screen, select “Origin Detection Test” and click the
[Execute] button. (See Figure 5-19)
4. The window will shows the results. Then check that the following results are OK.
(See Figure 5-20)
„ Origin Detection Test [FT587]
„ Origin Correction Flag Figure 5-19. Writing Result Confirmation 2
„ Main Scan Correction Value
„ Sub Scan Correction Value

Figure 5-20. Writing Check Results

Adjustment Scanner Home Position Adjustment 86


CHAPTER

6
MAINTENANCE
EPSON Stylus PHOTO RX560/580/590 Revision A

6.1 Overview 6.1.2 Cleaning


This section describes maintenance work to maintain the functions and performance of C A U T IO N For cleaning, do not use such a solvent as thinner.
Stylus PHOTO RX560/580/590.

C A U T IO N When using compressed air products; such as air duster, for


cleaning during repair and maintenance, the use of such products
containing flammable gas is prohibited. Table 6-2. Cleaning
Part to be Cleaned Cleaning Method
Wipe with a cloth soaked into water once and squeezed
Exterior parts
strongly.

6.1.1 Maintenance Error Rubber rollers


Wipe the rollers with a cloth that is soaked with alcohol
diluted with pure water.
Once a maintenance error has occurred, replace all the maintenance parts listed below, LCD surface Blow off the dust with a blower.
and clear the counter.
Scanner document table (Glass side)
Table 6-1. Parts to be Replaced at Maintenance Error
Refer to for
Part Name Location Disassembly/
Assembly
Waste Ink Tray Assy In front of carriage home position p.51
Waste Ink Pads (x2) Under the platen (on the Lower Case Assy) p.56

C H E C K „ In maintenance work, check the value of the overflow counter.


P O IN T If the value of the counter is close to its upper limit, notify the
user and recommend that the waste ink pads are to be replaced.
(If the waste ink pads are not replaced at that time, there is a
possibility that “Maintenance Error” can occur just after the
printer is returned to the customer.)
„ After replacement, reset the overflow counter (protection
counter) by the adjustment program.

Maintenance Overview 88
EPSON Stylus PHOTO RX560/580/590 Revision A

6.1.3 Lubrication LUBRICATION OF PAPER GUIDE FRONT ASSY


The types and amount of grease to be applied have been determined based on the
Lubrication PF
evaluation at factory. Accordingly, definitely use a suitable volume of designated Roller Shaft and the
shaft holders (2 Left side of PF Right side of PF
grease to the designated points for repair and maintenance of the product. Designated Points positions: right and left) Roller Shaft Roller Shaft
types of grease and application points are as shown below.
Type G-71

C A U T IO N „ Never use any grease other than those specified, since such Amount of ø 1x3 mm
Application
grease can affect adversely the mechanical life and functions of
this product or result in damage to this equipment. Applying Injector
Tool
„ As the suitable volume is also designated based on evaluation Coated surface must
result, avoid applying any undesignated volume. Make sure that the be free from grease
G-71
Precautions coated surface of the PF
„ Do not lubricate any part other than those specified. Take care Roller Shaft is free G-71
that no grease adheres to any paper transport parts, such as from grease.
rollers, or the Printhead; otherwise, the print quality may drop.
Paper Eject Roller
† Specified lubricant, etc. Lubrication Shaft and shaft holders
Points (2 positions: right and Left side of Paper Right side of Paper
Table 6-3. Specified Lubricant, etc. left) Eject Roller Shaft Eject Roller Shaft
Type Name Parts Code Available Type G-71

G-71 1304682 Amount of ø 1x3 mm


Application
Grease G-74 1409257
EPSON Applying Injector
G-45 1033657 Tool
Rubber rollers
Insulating Tape Acetate Tape 1003963 Make sure that the must be free
rubber rollers on the from grease
Precautions Paper Eject Roller G-71
G-71
Shaft are free from
grease.

Maintenance Overview 89
EPSON Stylus PHOTO RX560/580/590 Revision A

LUBRICATION AT INSTALLATION OF CARRIAGE ASSY LUBRICATION OF CARRIAGE ASSY AND CR GUIDE SHAFT

Shaft holder hole in the Lubrication CR Guide Shaft and


Left side of Right side of Area B: Apply 210 ± 20 mg of G-21
Lubrication printer frame (for CR Points Carriage Assy
printer frame printer frame to the CR Guide Shaft in its
Points Guide Shaft) (2 Type G-71 middle area.
positions: right and left)
Area A:
Type G-71 Amount of 210±20 mg (x2)
Amount of Application Area B:
ø 1x Half periphery 210±20 mg (x2)
Application
Applying Applying
Injector Injector
Tool Tool
G-71 Make sure that the belt Area A Area A
Precautions G-71
and any parts other than
Precautions Area A: Inject 210 ± 20 mg of G-71
those specified are free into the hole
Lubrication Right and Left PG Left side of Right side of from grease.
Points Cams (Cam Contour) printer frame printer frame
Type G-71
G-71
Amount of G-71
ø 1x One round
Application LUBRICATION OF FRONT FRAME
Applying
Injector
Tool Sliding surface and
Lubrication spring catch area on the Left side of Right side of
Points front frame (2 positions
each: right and left) front frame front frame
Precautions
ø1x3 ø1x7 ø1x7
Type G-71
Amount of ø 1x3 mm x2
Application ø 1x7 mm x2
CR Guide Shaft Left side of Right side of
Lubrication ø1x3
(Grooves for pressure printer frame printer frame Applying
Points Injector
springs) Tool
Type G-71 Make sure that the
Precautions Eject
G-71 Frame Assy
Amount of moves up and down
ø 1x 5 mm (x2) G-71 smoothly.
Application
Applying
Injector
Tool

Precautions

Maintenance Overview 90
EPSON Stylus PHOTO RX560/580/590 Revision A

LUBRICATION OF DRIVEN PULLEY LUBRICATION AT INSTALLATION OF I/S ASSY

Surfaces which come in G-71 (x4) Printer frame: Surface


Lubrication Lubrication
contact with the printer which comes in contact
Points Points
frame (4 points) with the Clutch Gear
Type G-71 Type G-71
Amount of Amount of
ø 1x 2 mm One round
Application Application
Applying Applying
Injector Injector G-71
Tool Tool

Precautions
Precautions
LUBRICATION OF PRINTER MECHANISM ASSY

Surfaces which come in


LUBRICATION AT INSTALLATION OF ASF ASSY Lubrication contact with the
Points carriage (rear of printer
LD Roller Guide frame)
Lubrication (Surfaces which come Top ø5mm G-71
Type G-71
Points in contact with the LD
Roller) (6 points) Amount of ø 5 mm : Top
Application ø 10 mm : Bottom 40 mm 40 mm
Type G-71
Applying Bottom ø10mm
Amount of Injector
ø 1x 2 mm Tool
Application
Move the Carriage
Applying
Injector G-71 (x6) Assy to the center and
Tool
Precautions apply grease to the top
Precautions and bottom surfaces of
the right and left areas.

Maintenance Overview 91
EPSON Stylus PHOTO RX560/580/590 Revision A

LUBRICATION OF ASF ASSY

Described below are the lubrication points of the ASF Assy for the case where the LD Roller Shaft is locked and those for the case where the Hopper has been released.
† When LD Roller Shaft is locked † When Hopper has been released

Lubrication Points LD Roller Assy Lubrication Points LD Roller Assy


Type G-71 Type G-71
Left side of the LD Roller Shaft: ø1x5 mm Left side of the LD Roller Shaft : ø1x20 mm
Amount of
Amount of Vicinity of the LD Roller: On the rib (x4) Vicinity of the LD Roller: On the rib (x4)
Application
Application Right side of the LD Roller Shaft: ø1x5 (x2) Right side of the LD Roller Shaft: ø1x10 (x2)
ø1x10
Applying Tool Injector
Applying Tool Injector
Precautions When Hopper has been released
Precautions When LD Roller Shaft is locked

1x5 mm 1x10 mm 1x20 mm


1x10 mm (x2)

x4
x4
Left side of LD Roller Vicinity of LD Roller 1x5 mm (x2) Left side of LD Vicinity of LD Right side of LD
Shaft
Roller Shaft Roller Roller Shaft
Right side of LD Roller Shaft

Maintenance Overview 92
EPSON Stylus PHOTO RX560/580/590 Revision A

LUBRICATION OF SCANNER UNIT

Lubrication
CR CIS
Points
G-74
Type G-74
Amount of
Application
G-74
Applying
Tool

G-74

Apply grease at three


Precautions
points shown.

Lubrication CR shaft of Housing


Points Lower
Type G-45 G-45 (x2)
Amount of
Application
Applying
Injector and brush
Tool
After applying grease, spread
After applying grease at
it evenly with a brush
a point shown, spread it
Precautions
with a brush evenly
over the whole shaft.

Maintenance Overview 93
CHAPTER

7
APPENDIX
EPSON Stylus PHOTO RX560/580/590 Revision A

7.1 Connectors

Table 7-1. Connectors on the Main Board


CN No. Color Connected to Remarks
CN1 – (USB2.0 interface connector) For connection to PC
For connection in the
CN2 – (USB interface connector)
front
CN3 White Power Supply Board 3-pin
CN4 White CD-R Sensor (Guide & Tray) 4-pin
CN6 White PE Sensor 3-pin
CN7 Black APG Sensor 3-pin
CN8 (FFC) PF Encoder 5-pin
CN10 13-pin
CN11 (FFC) 13-pin
CN12 9-pin
CN13 Black PF Motor 2-pin
CN14 White CR Motor 2-pin
CN15 CSIC Board 13-pin
(FFC)
CN16 PW Sensor 6-pin
CN17 White CR Motor (Scanner Unit) 2-pin
CN19 (FFC) CIS Unit 14-pin
CN20 White Scanner Encoder 4-pin
CN22 (FFC) Panel Board 8-pin
CN23 (FFC) LCD Module 11-pin
CN101 – (CF Slot) Figure 7-1. Connector Assignments
CN102 – (MS/SD/xD/MMC Slot)

Appendix Connectors 95
EPSON Stylus PHOTO RX560/580/590 Revision A

† Printhead FFC † Mechanism FFC


Main Board Side Head PCB Side Main Board Side CSIC Board side Main Board Side Encoder Board side
CN10 CN11 CN12 CN2 CN1 CN15 CN- CN16 CN-
Pin No. Signal Pin No. Signal Pin No. Signal Pin No. Signal Pin No. Signal Pin No. Signal Pin No. Signal Pin No. Signal Pin No. Signal
13 COMA_1 13 XHOT 9 VHV 1 XHOT 1 VHV 13 VHV 1 VHV 6 ENA 1 ENA
12 GND2_2 12 GND 8 GND 2 GND 2 GND 12 GND 2 GND 5 VDD 2 VDD
11 COMA_3 11 SCK 7 VDD 3 SCK 3 VDD 11 COM 3 COM 4 ENB 3 ENB
10 GND2_1 10 GND 6 CH_A 4 GND 4 CH_A 10 GND 4 GND 3 GND 4 GND
9 COMB_2 9 CH_B 5 GND 5 CH_B 5 GND 9 VDD 5 VDD 2 PW 5 PW
8 GND2_3 8 VDD2 4 NCHG 6 VDD2 6 NCHG 8 ENABLE 6 ENABLE 1 LEDON 6 LEDON
7 GND 7 GND 3 GND 7 GND 7 GND 7 CH_A 7 CH_A
6 S11 6 COMB_3 2 LAT 8 COMB_3 8 LAT 6 CVDD 8 CVDD
5 GND 5 GND2_2 1 GND 9 GND2_2 9 GND 5 CRST 9 CRST
4 S12 4 COMB_1 10 COMB_1 4 GND 10 GND
3 GND 3 GND2_3 11 GND2_3 3 CSCK 11 CSCK
2 S13 2 COMA_2 12 COMA_2 2 COO 12 COO
1 TH 1 GND2_1 13 GND2_1 1 SDA1 13 SDA1
14 ANODE
15 COMA_1
16 GND2_2
17 COMA_3 † CR Motor
18 GND2_1 Pin No. Signal on Main Board Signal on Motor Side Remarks
19 COMB_2
1 PRN-CR A A (+) CR Motor wire A
20 GND2_3
2 PRN-CR B B (-) CR Motor wire B
21 GND
22 S11
23 GND † PF Motor
24 S12 Pin No. Signal on Main Board Signal on Motor Side Remarks
25 GND 1 PRN-PF B B PF Motor wire B
26 S13 2 PRN-PF A A PF Motor wire A
27 TH

† PE Sensor
Pin No. Signal on Main Board Signal on Mechanism Side Remarks
1 PRN-PE SIG PE Sensor signal
2 PRN-PE GND Grounding
3 PRN-PE VCC Power to PE Sensor (+3.3V_SN)

† APG HP Sensor
Pin No. Signal on Main Board Signal on Mechanism Side Remarks
1 APG-HP SIG APG Sensor signal
2 APG-HP GND Grounding
3 APG-HP VCC Power to APG Sensor (+3.3V_SN)

Appendix Connectors 96
EPSON Stylus PHOTO RX560/580/590 Revision A

† CD-R Tray / Mode Sensor


SCANNER UNIT
Pin No. Signal on Main Board Signal on Mechanism Side Remarks
1 CDR-MD SIG CD-R Guide Sensor signal † CIS Unit
2 CDR-MD GND Grounding
Pin No. SYMBOL I/O DESCRIPRION
3 CDR-TRY SIG CD-R Tray Sensor signal
1 LEDCA --- LED COMMON (Anode)
4 CDR-TRY GND Grounding
2 øLEDB I LED PULSE BLUE
† PF Encoder 3 øLEDG I LED PULSE GREEN
4 øLEDR I LED PULSE REG
Pin No. Signal on Main Board Signal on Mechanism Side Remarks 5 VDD --- DIGITAL POWER SUPPLY
1 PF-ENC GND Grounding 6 GND --- GROUND
2 PF-ENC ENCB PF Encoder B signal 7 TR I START PULSE
3 PF-ENC EVDD Power to PF Encoder (+3.3V_SN) 8 RES1 I RESOLUTION SELECT 1
4 PF-ENC ENCA PF Encoder A signal 9 RES2 I RESOLUTION SELECT 2
5 PF-ENC GND Grounding 10 XRST I RESET PULSE
11 MCK I MASTER CLOCK
† Power cable connector 12 GND --- GROUND
Pin No. Signal Connected to Function 13 VAD --- ANALOG POWER SUPPLY
1 +42V - +42V 14 VOS O ANALOG OUTPUT SIGNAL
2 GND - Grounding
3 PSC - Power supply control † Scanner Encoder Board
† Switch panel connector Pin No. Signal Connected to Function
1 GND GND Grounding
Pin No. Signal DESCRIPRION
2 ChA ENC_A Scanner encoder A signal
1 PSW PSW of E01A73B*
3 Vcc Vcc Power to scanner encoder
2 GND Grounding
(+3.3V_SN)
3 +3.3V +3.3V
4 ChB ENC_B Scanner encoder B signal
4 SDI PNLSDI of E01A73B*
5 SCLK PNLCLK of E01A73B*
6 SLAT PNLLAT of E01A73B* † Scanner motor connector
7 SENB PNLLEDEN of E01A73B* Pin No. Signal on Main Board Signal on Motor Side Remarks
8 SDO PNLSDO of E01A73B* 1 SCN_B B Scanner motor wire B
2 SCN_A A Scanner motor wire A

Appendix Connectors 97
EPSON Stylus PHOTO RX560/580/590 Revision A

7.2 Component Layout

Figure 7-2. C663MAIN Component Layout (Back) Figure 7-3. C663MAIN Component Layout (Front)

Appendix Component Layout 98


EPSON Stylus PHOTO RX560/580/590 Revision A

7.3 Electric Circuit Diagrams


This section shows electric circuit diagrams of Stylus PHOTO RX560/580/590.

Table 7-2. Circuit Diagrams List


Number of
Circuit Board Circuit Board Name
Pages
Main Board C663Main 3
C663PNL 1
Panel Board
C663PNL-B 1
C653PSB 1
Power Supply Board
C653PSE 1

Appendix Electric Circuit Diagrams 99


Model : PM-A820
Stylus PHOTO RX560/580/590
Board : C663Main
Sheet : 1/3
Rev. : E
Model : PM-A820
Stylus PHOTO RX560/580/590
Board : C663Main
Sheet : 2/3
Rev. : F
Model : PM-A820
Stylus PHOTO RX560/580/590
Board : C663Main
Sheet : 3/3
Rev. : D
Model : PM-A820
Stylus PHOTO RX560/580/590
Board : C663PNL
Sheet : 1/1
Rev. : B
Model : PM-A820
Stylus PHOTO RX560/580/590
Board : C663PNL-B
Sheet : 1/1
Rev. : A
Model : PM-A820
Stylus PHOTO RX560/580/590
Board : C653PSB
Sheet : 1/1
Rev. : B
Model : Stylus PHOTO RX560/580/590
Board : C653PSE
Sheet : 1/1
Rev. : C
EPSON Stylus PHOTO RX560/580/590 Revision A

7.4 Exploded Diagrams & ASP Reference List


Refer to SPI (Service Parts information) for exploded diagrams and ASP reference list.

Appendix Exploded Diagrams & ASP Reference List 107

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