Artisan 810 - 835 - 837 - 710 - 725 - 730 - Rev.E

SERVICE MANUAL
Color Inkjet Printer

Epson Artisan 810/
Epson Stylus Photo PX810FW/TX810FW/
Epson Artisan 835/
Epson Stylus Photo PX820FWD/TX820FWD/
Epson Artisan 837/
Epson Stylus Photo PX830FWD
Epson Artisan 710/
Epson Stylus Photo PX710W/TX710W/
Epson Artisan 725/
Epson Stylus Photo PX720WD/TX720WD
Epson Artisan 730/
Epson Stylus Photo PX730WD/TX730WD
Confidential
SEMF09-006
Notice:
All rights reserved. No part of this manual may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical,
photocopying, recording, or otherwise, without the prior written permission of SEIKO EPSON CORPORATION.
The contents of this manual are subject to change without notice.
All effort have been made to ensure the accuracy of the contents of this manual. However, should any errors be detected, SEIKO EPSON would greatly appreciate being
informed of them.
The above not withstanding SEIKO EPSON CORPORATION can assume no responsibility for any errors in this manual or the consequences thereof.
EPSON is a registered trademark of SEIKO EPSON CORPORATION.
General Notice: Other product names used herein are for identification purpose only and may be trademarks or registered trademarks of their
respective owners. EPSON disclaims any and all rights in those marks.
Copyright 2011 SEIKO EPSON CORPORATION.

I&I CS Quality Assurance Department
Confidential
PRECAUTIONS
Precautionary notations throughout the text are categorized relative to 1) Personal injury and 2) damage to equipment.
DANGER Signals a precaution which, if ignored, could result in serious or fatal personal injury. Great caution should be exercised in performing procedures preceded by
DANGER Headings.
WARNING Signals a precaution which, if ignored, could result in damage to equipment.
The precautionary measures itemized below should always be observed when performing repair/maintenance procedures.
DANGER
1. ALWAYS DISCONNECT THE PRODUCT FROM THE POWER SOURCE AND PERIPHERAL DEVICES PERFORMING ANY MAINTENANCE OR REPAIR
PROCEDURES.
2. NO WORK SHOULD BE PERFORMED ON THE UNIT BY PERSONS UNFAMILIAR WITH BASIC SAFETY MEASURES AS DICTATED FOR ALL ELECTRONICS
TECHNICIANS IN THEIR LINE OF WORK.
3. WHEN PERFORMING TESTING AS DICTATED WITHIN THIS MANUAL, DO NOT CONNECT THE UNIT TO A POWER SOURCE UNTIL INSTRUCTED TO DO
SO. WHEN THE POWER SUPPLY CABLE MUST BE CONNECTED, USE EXTREME CAUTION IN WORKING ON POWER SUPPLY AND OTHER ELECTRONIC
COMPONENTS.
4. WHEN DISASSEMBLING OR ASSEMBLING A PRODUCT, MAKE SURE TO WEAR GLOVES TO AVOID INJURIER FROM METAL PARTS WITH SHARP EDGES.
WARNING
1. REPAIRS ON EPSON PRODUCT SHOULD BE PERFORMED ONLY BY AN EPSON CERTIFIED REPAIR TECHNICIAN.
2. MAKE CERTAIN THAT THE SOURCE VOLTAGES IS THE SAME AS THE RATED VOLTAGE, LISTED ON THE SERIAL NUMBER/RATING PLATE. IF THE
EPSON PRODUCT HAS A PRIMARY AC RATING DIFFERENT FROM AVAILABLE POWER SOURCE, DO NOT CONNECT IT TO THE POWER SOURCE.
3. ALWAYS VERIFY THAT THE EPSON PRODUCT HAS BEEN DISCONNECTED FROM THE POWER SOURCE BEFORE REMOVING OR REPLACING PRINTED
CIRCUIT BOARDS AND/OR INDIVIDUAL CHIPS.
4. IN ORDER TO PROTECT SENSITIVE MICROPROCESSORS AND CIRCUITRY, USE STATIC DISCHARGE EQUIPMENT, SUCH AS ANTI-STATIC WRIST
STRAPS, WHEN ACCESSING INTERNAL COMPONENTS.
5. REPLACE MALFUNCTIONING COMPONENTS ONLY WITH THOSE COMPONENTS BY THE MANUFACTURE; INTRODUCTION OF SECOND-SOURCE ICs OR
OTHER NON-APPROVED COMPONENTS MAY DAMAGE THE PRODUCT AND VOID ANY APPLICABLE EPSON WARRANTY.
6. WHEN USING COMPRESSED AIR PRODUCTS; SUCH AS AIR DUSTER, FOR CLEANING DURING REPAIR AND MAINTENANCE, THE USE OF SUCH
PRODUCTS CONTAINING FLAMMABLE GAS IS PROHIBITED.
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About This Manual
This manual describes basic functions, theory of electrical and mechanical operations, maintenance and repair procedures of the printer. The instructions and procedures included
herein are intended for the experienced repair technicians, and attention should be given to the precautions on the preceding page.
Manual Configuration Symbols Used in this Manual

This manual consists of six chapters and Appendix. Various symbols are used throughout this manual either to provide additional
CHAPTER 1.PRODUCT DESCRIPTIONS information on a specific topic or to warn of possible danger present during a
Provides a general overview and specifications of the product. procedure or an action. Be aware of all symbols when they are used, and always read
CHAPTER 2.OPERATING PRINCIPLES NOTE, CAUTION, or WARNING messages.
Describes the theory of electrical and mechanical operations of the
product. A D J U S T M E N T
Indicates an operating or maintenance procedure, practice or condition
CHAPTER 3.TROUBLESHOOTING R E Q U IR E D that is necessary to keep the products quality.
Describes the step-by-step procedures for the troubleshooting.
CHAPTER 4.DISASSEMBLY / ASSEMBLY
Describes the step-by-step procedures for disassembling and assembling
Indicates an operating or maintenance procedure, practice, or condition
the product. C A U T IO N
that, if not strictly observed, could result in damage to, or destruction of,
CHAPTER 5.ADJUSTMENT
equipment.
Provides Epson-approved methods for adjustment.
CHAPTER 6.MAINTENANCE
Provides preventive maintenance procedures and the lists of Epson- May indicate an operating or maintenance procedure, practice or
C H E C K
approved lubricants and adhesives required for servicing the product. condition that is necessary to accomplish a task efficiently. It may also
P O IN T
CHAPTER 7.Provides the following additional information for reference: provide additional information that is related to a specific subject, or
Exploded Diagram comment on the results achieved through a previous action.
Parts List
CHAPTER 8.Artisan 835/725/PX820FWD/TX820FWD/PX720WD/TX720WD Indicates an operating or maintenance procedure, practice or condition
W A R N IN G
Provides particular information on the following models: that, if not strictly observed, could result in injury or loss of life.
Epson Artisan 835/Epson Stylus Photo PX820FWD/TX820FWD
Epson Artisan 725/Epson Stylus Photo PX720WD/TX720WD
CHAPTER 9.Artisan 837/730/PX830FWD/PX730WD/TX730WD
Indicates that a particular task must be carried out according to a certain
Provides particular information on the following models:
standard after disassembly and before re-assembly, otherwise the
Epson Artisan 837/Epson Stylus Photo PX830FWD
quality of the components in question may be adversely affected.
Epson Artisan 730/Epson Stylus Photo PX730WD/TX730WD
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Revision Status
Revision Date of Issue Description
A July 29, 2009 First Release
B August 7, 2009 Revised Contents
Chapter 4
Caution of Assembling the Printhead (p.134) has been added.
Chapter 5
Made change in 5.1.1 Servicing Adjustment Item List (p.202) .
Made change in 5.3.1 PG Adjustment/PG Inspection (p.226) .
C January 7,2010 Revised Contents
Chapter 4
Made change in Assembling the Printhead (p.134) .
D June 18, 2010 Revised Contents
All chapters
Description about Epson Artisan 835/725/Epson Stylus Photo PX820FWD/TX820FWD/PX720WD/TX720WD has
been added.
Chapter 1
Checkpoint has been added in 1.1 Features (p.15) .
Chapter 2
Checkpoint has been added in 2.1 Overview (p.49) .
Made correction in 2.2 Power-On Sequence (p.53) .
Chapter 3
Checkpoint has been added in 3.1 Overview (p.61)
Note has been added in 3-5 Check point for Fatal error according to each phenomenon (Printer Mechanism)
(p.65) .
Chapter 4
Checkpoint has been added in 4.1 Overview (p.101)
Tool information for Epson Artisan 835/Epson Stylus Photo PX820FWD/TX820FWD has been added in 4.1.2
Tools (p.102) .
Checkpoint has been added in 4.1.4 Additional Procedure/Procedural Differences (p.104) .
Made change for checkpoint in 4.2 Disassembly Procedures (p.106) .
Checkpoint has been added in 4.2.3.1 ADF Unit (p.110) .
Checkpoint has been added in 4.2.3.5 Upper Housing (p.115) .
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D June 18, 2010 Chapter 4
Checkpoint has been added in 4.2.4.1 Panel Unit (p.124) .
Made change for adjustment required and made correction in 4.2.4.2 Main Board / Grounding Plate M/B (p.126) .
Checkpoint has been added in 4.2.5.2 CR Scale (p.139) .
Checkpoint has been added in 4.2.5.7 Ink System (p.146) .
Made change for reassembly in 4.2.5.11 Waste Ink Tray Assy (p.153) .
Made correction for reassembly in 4.2.7.2 ADF Cover Assy/ADF Cover L (p.165) .
Reassembly has been added in 4.2.7.7 ADF Document Support Assy (p.170) .
Made change for checkpoint in 4.3.1.3 Upper Housing (p.179) .
Made change for checkpoint in 4.3.2.1 Panel Unit (p.185) .
Made change for adjustment required in 4.3.2.2 Main Board/Grounding Plate M/B (p.187) .
Chapter 5
Made change in 5.1 Adjustment Items and Overview (p.202) .
Made change for caution in 5.2.6 MAC Address Setting (p.214) .
Made change for caution and checkpoint, and made correction in 5.2.8 Case Open Sensor Check (p.217) .
Made change for checkpoint in 5.2.9 AID inspection (p.220) .
Made change for Specified Scanner for BRS/PFP Adjustment in 5.2.10 Banding Reduction System (BRS)
Adjustment / Paper Feed Amount Profile (PFP) Correction (p.221) .
Made correction for checkpoint in 5.3.1.1 PG Adjustment (p.226) .
Made correction for checkpoint in 5.3.1.2 PG Inspection (p.230) .
Made change for checkpoint in 5.4.2 AID SHK Error Reset (p.236) .
Chapter 6
Checkpoint has been added in 6.1 Overview (p.239) .
Chapter 7
Checkpoint has been added in 7.1 Connector Summary (p.247) .
Chapter 8
Information for Epson Artisan 835/725/Epson Stylus Photo PX820FWD/TX820FWD/PX720WD/TX720WD has
been added.
E June 13, 2011 Revised Contents
All chapters
Description about Epson Artisan 837/730/Epson Stylus Photo PX830FWD/PX730WD/TX730WD has been added.
Chapter 1
Made change for checkpoint in 1.1 Features (p.15) .
Chapter 2
Made change for checkpoint in 2.1 Overview (p.49) .
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E June 13, 2011 Chapter 3
Made change for checkpoint in 3.1 Overview (p.61)
Made change for and note has been changed in 3-4 Error Indications and Fault Occurrence Causes (p.63) .
Note has been changed in Table 3-5 Check point for Fatal error according to each phenomenon (Printer
Mechanism) (p.65).
Made change for checkpoint in 3.7 FAX Troubleshooting (p.88)
Description about Epson Artisan 837/730/Epson Stylus Photo PX830FWD/PX730WD/TX730WD has been added
in 3.8 Fax Function/External Connection Function Check (p.94) .
Chapter 4
Made change for checkpoint in 4.1 Overview (p.101)
Note has been changed in Table 4-1 Tools (p.102).
Note has been changed in Table 4-2 Work Completion Check (p.102).
Made change for checkpoint in 4.1.4 Additional Procedure/Procedural Differences (p.104)
Made change for checkpoint in 4.2 Disassembly Procedures (p.106)
Made change for checkpoint in 4.2.3.1 ADF Unit (p.110) .
Made change for checkpoint and description in 4.2.3.2 Scanner Unit (p.111) .
Made change in 4.2.3.3 Hinge (p.113) .
Made change for checkpoint in 4.2.3.4 Upper Left Housing / Panel Lock Button (p.114) .
Made change for checkpoint and description in 4.2.3.5 Upper Housing (p.115) .
Made change for checkpoint and description in 4.2.3.6 Rear Left Housing (p.117) .
Made change for checkpoint and description in 4.2.3.7 Left Housing / Decoration Belt L (p.117) .
Made change in 4.2.3.8 Stacker Assy (p.118) .
Made change for checkpoint and description in 4.2.3.10 Rear Right FAX Housing (p.120) .
Made change for checkpoint and description in 4.2.3.11 Right Housing / Card Cover (p.121) .
Checkpoint has been added in 4.2.3.12 Cassette Unit/EJ Cover Assy (p.122) .
Made change for checkpoint and description in 4.2.4.2 Main Board / Grounding Plate M/B (p.126) .
Made change in 4.2.4.3 Power Supply Unit (p.129) .
Made change in 4.2.4.4 Wireless LAN Board (p.130) .
Made change for checkpoint and description in 4.2.4.5 Card Slot Assy (p.131) .
Made change in 4.2.5.1 Printhead (p.132) .
Made change for checkpoint and description in 4.2.5.2 CR Scale (p.139) .
Made change in 4.2.5.3 PF Encoder (p.140) .
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E June 13, 2011 Made change in 4.2.5.4 Decompression Pump Unit (p.141) .
Made change for checkpoint and description in 4.2.5.5 CSIC Assy (p.142) .
Made change in 4.2.5.6 Ink Supply IC Holder Assy (p.143) .
Made change for checkpoint and description in 4.2.5.7 Ink System (p.146) .
Made change in 4.2.5.8 Lower ASF Paper Guide Assy (p.148) .
Made change in 4.2.5.9 CDR Tray Assy (p.151) .
Made correction for reassembly in 4.2.5.11 Waste Ink Tray Assy (p.153) .
Made change for checkpoint in 4.2.6 Disassembling Scanner Unit (p.157) .
Made change for checkpoint in 4.2.6.1 Scanner Upper Housing (p.157) .
Made change in 4.2.6.2 Scanner Motor Unit (p.158) .
Made change in 4.2.6.3 Scanner Carriage Unit (p.160) .
Made change for description and reassembly in 4.2.6.4 Scanner CR Encoder Board (p.162) .
Checkpoint has been added in 4.2.6.5 Cover Open Sensor (p.163) .
Made change for checkpoint in 4.3.1.1 Scanner Unit (p.176) .
Made change for checkpoint in 4.3.1.2 Upper Left Housing (p.178) .
Made change for checkpoint in 4.3.1.3 Upper Housing (p.179) .
Made change for checkpoint in 4.3.1.4 Rear Left Housing (p.181) .
Made change for checkpoint in 4.3.1.5 Left Housing/Decoration Belt L (p.182) .
Made change for checkpoint in 4.3.1.6 Rear Right Housing (p.183) .
Made change for checkpoint in 4.3.1.7 Right Housing/Card Cover (p.184) .
Made change for checkpoint and description in 4.3.2.2 Main Board/Grounding Plate M/B (p.187) .
Made change for checkpoint in 4.3.2.3 Card Slot Assy (p.190) .
Made change for checkpoint in 4.3.3 Disassembling the Scanner Unit (p.191) .
Made change for checkpoint in 4.3.3.2 Scanner Upper Housing (p.191) .
Checkpoint has been added and made change in 4.4 Routing FFC/cables (p.193) .
Chapter 5
Made change for checkpoint and description in 5.1.1 Servicing Adjustment Item List (p.202)
Checkpoint has been added and made change for caution in 5.2.8 Case Open Sensor Check (p.217) .
Made change for checkpoint in 5.2.9 AID inspection (p.220)
Made change in 5.2.10 Banding Reduction System (BRS) Adjustment / Paper Feed Amount Profile (PFP)
Correction (p.221) .
Made change for checkpoint in 5.3 Adjustment without Using Adjustment Program (p.226)
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E June 13, 2011 Made change in 5.3.4 Touch Panel Adjustment (Artisan 810/835/837/PX810FW/TX810FW/PX820FWD/
TX820FWD/PX830FWD only) (p.233) .
Chapter 6
Made change for checkpoint in 6.1 Overview (p.239) .
Made change in 6.1.3 Lubrication (p.240) .
Chapter 7
Made change for checkpoint in 7.1 Connector Summary (p.247) .
Chapter 8
Made change for checkpoint and description in 8.1 Overview (p.251) .
Made change in 8.2 Operation principles (p.252) .
Made change for checkpoint in 8.3.2.1 ADF Unit (p.261) .
Made change for checkpoint and description in 8.3.2.4 CR Scale (p.267) .
Made change for checkpoint and description in 8.3.2.5 Ink System (p.269) .
Made change for checkpoint in 8.5.2 Service Maintenance (p.278) .
Chapter 9
Information for Epson Artisan 837/730/Epson Stylus Photo PX830FWD/PX730WD/TX730WD has been added.
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Epson Artisan 810/835/837/710/725/730/Epson Stylus Photo PX810FW/TX810FW/PX820FWD/TX820FWD/PX830FWD/PX710W/TX710W/PX720WD/TX720WD/PX730WD/TX730WD Revision E
Contents
Chapter 1 PRODUCT DESCRIPTION 1.7.2 Memory Card Direct Print Function (Photos Mode).................................. 33
1.7.2.1 Supported Paper and Print Mode ........................................................ 33
1.1 Features................................................................................................................ 15 1.7.2.2 Supported File Type and Media Type................................................. 34
1.2 Printing Specifications......................................................................................... 16 1.7.2.3 Automatic Detection of Images in Memory Card ............................... 34
1.2.1 Basic Specifications.................................................................................... 16 1.7.2.4 Specifications for Handling Image Data ............................................. 34
1.2.2 Ink Cartridge............................................................................................... 16 1.7.2.5 Memory Card Direct Print Menu ........................................................ 35
1.2.3 Print Mode .................................................................................................. 17 1.7.2.6 Makes Prints from Index Sheet Function ............................................ 36
1.2.4 Supported Paper.......................................................................................... 19 1.7.2.7 Print Layout......................................................................................... 37
1.2.5 Printing Area............................................................................................... 22 1.7.3 Camera Direct Print Function (PictBridge) ................................................ 40
1.3 Scanner Specifications......................................................................................... 22 1.7.3.1 Available DSC..................................................................................... 40
1.3.1 Scanning Range .......................................................................................... 23 1.7.3.2 Print Settings Available from DSC ..................................................... 40
1.4 General Specifications......................................................................................... 23 1.7.3.3 General Operation Procedure .............................................................. 41
1.4.1 Electrical Specifications ............................................................................. 23 1.7.3.4 Operations when a DSC is connected ................................................. 41
1.4.2 Safety Approvals (Safety standards/EMI) .................................................. 24 1.7.4 Various Settings (Setup Mode)................................................................... 42
1.4.3 Acoustic Noise............................................................................................ 24 1.7.5 FAX Function (FAX Mode)
1.4.4 Durability (TBD) ........................................................................................ 24 (Epson Artisan 810/Epson Stylus Photo PX810FW/TX810FW only) ....... 44
1.4.5 Environmental Conditions .......................................................................... 24 1.7.5.1 Basic Specifications ............................................................................ 44
1.5 Interface............................................................................................................... 25 1.7.5.2 Supported Functions............................................................................ 44
1.5.1 USB Interface ............................................................................................. 25 1.7.6 Other Functions .......................................................................................... 47
1.5.2 FAX Interface (Epson Artisan 810/Epson Stylus Photo PX810FW/TX810FW only) ... 25 1.7.6.1 Scan Mode........................................................................................... 47
1.5.3 Network Interface ....................................................................................... 25 1.7.6.2 Backup Data ........................................................................................ 47
1.5.4 Memory Card Slots..................................................................................... 27 1.7.6.3 Print Ruled Papers ............................................................................... 47
1.7.6.4 Coloring Book ..................................................................................... 47
1.6 Control Panel ....................................................................................................... 28
1.6.1 Operation Buttons & LEDs ........................................................................ 28
1.6.2 Control Panel Functions in Each Mode ...................................................... 29 Chapter 2 OPERATING PRINCIPLES
1.6.2.1 Control Panel Functions ...................................................................... 29 2.1 Overview ............................................................................................................. 49
1.7 Specification for Each Function .......................................................................... 31 2.1.1 Printer Mechanism...................................................................................... 49
1.7.1 Stand-alone Copy Function (Copy Mode).................................................. 31 2.1.2 Printhead..................................................................................................... 49
1.7.1.1 Supported Paper and Copy Mode........................................................ 31 2.1.3 Motors & Sensors ....................................................................................... 50
1.7.1.2 Stand-alone Copy Menu ...................................................................... 32 2.1.4 PG setting ................................................................................................... 52
1.7.1.3 Copy Speed (TBD) .............................................................................. 32 2.2 Power-On Sequence ............................................................................................ 53
1.7.1.4 Relation Between Original and Copy.................................................. 33 2.2.1 Simple Reset Sequence............................................................................... 54
2.2.2 All Reset Sequence..................................................................................... 56
2.3 Printer Initialization............................................................................................. 59
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Chapter 3 TROUBLESHOOTING 4.2.3 Removing the Housing ............................................................................. 110

4.2.3.1 ADF Unit........................................................................................... 110
3.1 Overview ............................................................................................................. 61 4.2.3.2 Scanner Unit ...................................................................................... 111
3.1.1 Specified Tools ........................................................................................... 61 4.2.3.3 Hinge ................................................................................................. 113
3.1.2 Preliminary Checks..................................................................................... 61 4.2.3.4 Upper Left Housing / Panel Lock Button.......................................... 114
3.2 Troubleshooting................................................................................................... 62 4.2.3.5 Upper Housing .................................................................................. 115
3.2.1 Motor and Sensor Troubleshooting ............................................................ 62 4.2.3.6 Rear Left Housing ............................................................................. 117
3.3 Troubleshooting by Error Message ..................................................................... 63 4.2.3.7 Left Housing / Decoration Belt L...................................................... 117
3.3.1 Error Message List...................................................................................... 63 4.2.3.8 Stacker Assy ...................................................................................... 118
3.3.2 Troubleshooting by Error Message ............................................................ 65 4.2.3.9 Rear ASF Paper Guide Cover ........................................................... 119
3.4 Troubleshooting without Error Message ............................................................. 77 4.2.3.10 Rear Right FAX Housing................................................................ 120
3.4.1 Troubleshooting Printer Mechanism Problems .......................................... 77 4.2.3.11 Right Housing / Card Cover............................................................ 121
3.4.2 Troubleshooting Electrical Problems ......................................................... 83 4.2.3.12 Cassette Unit/EJ Cover Assy........................................................... 122
3.4.3 Troubleshooting I/F-related Problems........................................................ 83 4.2.3.13 Paper Guide Top Assy..................................................................... 123
3.5 Troubleshooting Duplex Unit Problems.............................................................. 85 4.2.4 Removing the Circuit Board..................................................................... 124
4.2.4.1 Panel Unit .......................................................................................... 124
3.6 Network Troubleshooting.................................................................................... 86
4.2.4.2 Main Board / Grounding Plate M/B .................................................. 126
3.7 FAX Troubleshooting.......................................................................................... 88 4.2.4.3 Power Supply Unit ............................................................................ 129
3.7.1 FAX Log ..................................................................................................... 88 4.2.4.4 Wireless LAN Board ......................................................................... 130
3.7.2 Error Code/Superficial Phenomenon-Based Troubleshooting ................... 92 4.2.4.5 Card Slot Assy................................................................................... 131
3.8 Fax Function/External Connection Function Check ........................................... 94 4.2.5 Disassembling the Printer Mechanism ..................................................... 132
3.8.1 Outline ........................................................................................................ 94 4.2.5.1 Printhead............................................................................................ 132
3.8.2 Fax Function and External Connection Function Check ............................ 94 4.2.5.2 CR Scale............................................................................................ 139
3.8.2.1 Fax Function Check by [Method A] and External Connection Function Check ... 94 4.2.5.3 PF Encoder ........................................................................................ 140
3.8.2.2 Fax Function Check by [Method B] and External Connection Function Check ... 98 4.2.5.4 Decompression Pump Unit................................................................ 141
3.8.2.3 Fax Function Check by [Method C] and External Connection Function Check ... 99 4.2.5.5 CSIC Assy ......................................................................................... 142
4.2.5.6 Ink Supply IC Holder Assy ............................................................... 143
Chapter 4 DISASSEMBLY/ASSEMBLY 4.2.5.7 Ink System......................................................................................... 146
4.2.5.8 Lower ASF Paper Guide Assy .......................................................... 148
4.1 Overview ........................................................................................................... 101 4.2.5.9 CDR Tray Assy ................................................................................. 151
4.1.1 Precautions................................................................................................ 101 4.2.5.10 Pick-up Roller ................................................................................. 152
4.1.2 Tools ......................................................................................................... 102 4.2.5.11 Waste Ink Tray Assy ....................................................................... 153
4.1.3 Work Completion Check .......................................................................... 102 4.2.5.12 Lower Paper Guide Waste Ink Pad Assy ........................................ 156
4.1.4 Additional Procedure/Procedural Differences .......................................... 104 4.2.6 Disassembling Scanner Unit..................................................................... 157
4.2 Disassembly Procedures.................................................................................... 106 4.2.6.1 Scanner Upper Housing .................................................................... 157
4.2.1 Parts transferred from the old printer when replacing the Printer Mechanism 108 4.2.6.2 Scanner Motor Unit ........................................................................... 158
4.2.2 Replacing the Head Supply Assy ............................................................. 109 4.2.6.3 Scanner Carriage Unit ....................................................................... 160
4.2.6.4 Scanner CR Encoder Board............................................................... 162
4.2.6.5 Cover Open Sensor............................................................................ 163
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4.2.7 Disassembly of the ADF Unit................................................................... 165 5.2.8 Case Open Sensor Check.......................................................................... 217
4.2.7.1 ADF Hinge ........................................................................................ 165 5.2.9 AID inspection.......................................................................................... 220
4.2.7.2 ADF Cover Assy/ADF Cover L ........................................................ 165 5.2.10 Banding Reduction System (BRS) Adjustment /
4.2.7.3 ADF LD Frame Assy ........................................................................ 167 Paper Feed Amount Profile (PFP) Correction........................................... 221
4.2.7.4 ADF Right Cover/ADF Rear Cover .................................................. 167 5.2.10.1 BRS (Banding Reduction System) Adjustment .............................. 223
4.2.7.5 ADF Cover Stacker/ADF Document Support Cover ........................ 169 5.2.10.2 PFP Adjustment............................................................................... 224
4.2.7.6 ADF Front Cover............................................................................... 170 5.3 Adjustment without Using Adjustment Program .............................................. 226
4.2.7.7 ADF Document Support Assy........................................................... 170 5.3.1 PG Adjustment/PG Inspection.................................................................. 226
4.2.7.8 ADF Frame Unit................................................................................ 171 5.3.1.1 PG Adjustment .................................................................................. 226
4.2.7.9 ADF Motor Unit ................................................................................ 172 5.3.1.2 PG Inspection .................................................................................... 230
4.2.7.10 ADF PF Roller................................................................................. 175 5.3.2 CR Timing Belt Tension Inspection ......................................................... 231
4.3 Disassembly/reassembly procedures specific to Artisan 710/PX710W/TX710W.. 176 5.3.3 PF Timing Belt Tension Inspection.......................................................... 232
4.3.1 Removing the Housing ............................................................................. 176 5.3.4 Touch Panel Adjustment (Artisan 810/835/837/PX810FW/TX810FW/
4.3.1.1 Scanner Unit ...................................................................................... 176 PX820FWD/TX820FWD/PX830FWD only) ........................................... 233
4.3.1.2 Upper Left Housing........................................................................... 178 5.4 Other functions .................................................................................................. 235
4.3.1.3 Upper Housing .................................................................................. 179 5.4.1 I/S Decompress......................................................................................... 235
4.3.1.4 Rear Left Housing ............................................................................. 181 5.4.2 AID SHK Error Reset............................................................................... 236
4.3.1.5 Left Housing/Decoration Belt L........................................................ 182
4.3.1.6 Rear Right Housing ........................................................................... 183
Chapter 6 MAINTENANCE
4.3.1.7 Right Housing/Card Cover ................................................................ 184
4.3.2 Removing the Circuit Board ..................................................................... 185 6.1 Overview ........................................................................................................... 239
4.3.2.1 Panel Unit .......................................................................................... 185 6.1.1 Cleaning.................................................................................................... 239
4.3.2.2 Main Board/Grounding Plate M/B .................................................... 187 6.1.2 Service Maintenance................................................................................. 239
4.3.2.3 Card Slot Assy................................................................................... 190 6.1.2.1 Printhead cleaning ............................................................................. 239
4.3.3 Disassembling the Scanner Unit ............................................................... 191 6.1.2.2 Service Call ....................................................................................... 240
4.3.3.1 Document Cover................................................................................ 191 6.1.3 Lubrication................................................................................................ 240
4.3.3.2 Scanner Upper Housing..................................................................... 191
4.4 Routing FFC/cables ........................................................................................... 193 Chapter 7 APPENDIX
7.1 Connector Summary.......................................................................................... 247
Chapter 5 ADJUSTMENT
7.2 Exploded Diagram / Parts List .......................................................................... 249
5.1 Adjustment Items and Overview ....................................................................... 202
5.1.1 Servicing Adjustment Item List................................................................ 202 Chapter 8 Artisan 835/725/PX820FWD/TX820FWD/PX720WD/TX720WD
5.1.2 Required Adjustments .............................................................................. 208
5.2 Adjustment Using Adjustment Program ........................................................... 210 8.1 Overview ........................................................................................................... 251
5.2.1 Top Margin Adjustment ........................................................................... 210 8.2 Operation principles .......................................................................................... 252
5.2.2 Bi-D Adjustment....................................................................................... 210 8.2.1 Power-On Sequence ................................................................................. 252
5.2.3 PW Adjustment/First Dot Position Adjustment ....................................... 211 8.2.1.1 Simple Reset Sequence ..................................................................... 252
5.2.4 Head Angular Adjustment ........................................................................ 212 8.2.1.2 All Reset Sequence............................................................................ 254
5.2.5 PF Adjustment .......................................................................................... 213
5.2.6 MAC Address Setting............................................................................... 214
5.2.7 PG Offset Value Adjustment .................................................................... 216
12
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8.3 Disassembly/assembly....................................................................................... 257 9.4 Disassembly/assembly....................................................................................... 285

8.3.1 Procedural Differences between the Models ............................................ 257 9.4.1 Procedural Differences between the Models ............................................ 285
8.3.2 Disassembly Procedures ........................................................................... 259 9.4.2 Disassembly Procedures ........................................................................... 287
8.3.2.1 ADF Unit ........................................................................................... 261 9.4.2.1 Decoration Plate Left Upper Sub ...................................................... 290
8.3.2.2 Upper Housing .................................................................................. 263 9.4.2.2 Upper Housing .................................................................................. 291
8.3.2.3 Panel Unit .......................................................................................... 265 9.4.2.3 Decoration Plate Left Upper ............................................................. 293
8.3.2.4 CR Scale ............................................................................................ 267 9.4.2.4 Rear Left Housing ............................................................................. 294
8.3.2.5 Ink System ......................................................................................... 269 9.4.2.5 Left Housing...................................................................................... 295
8.4 Adjustment ........................................................................................................ 271 9.4.2.6 Rear Right FAX Housing .................................................................. 296
8.4.1 Overview................................................................................................... 271 9.4.2.7 Right Housing/Housing Front Right ................................................. 297
8.4.2 Required Adjustments (Artisan 835/725/PX820FWD/TX820FWD/ 9.4.2.8 Front Cover ....................................................................................... 298
PX720WD/TX720WD)............................................................................. 272 9.4.2.9 Housing Front Left ............................................................................ 298
8.4.3 Special Inspection Mode........................................................................... 275 9.4.2.10 Panel Unit........................................................................................ 299
8.4.4 Touch Panel Calibration ........................................................................... 276 9.4.2.11 Relay Board..................................................................................... 301
8.4.5 Touch Panel Operation Check .................................................................. 276 9.4.2.12 Document Cover Open Sensor........................................................ 301
8.5 Maintenance ...................................................................................................... 278 9.4.2.13 Scanner Open Sensor ...................................................................... 303
8.5.1 Cleaning .................................................................................................... 278 9.4.2.14 Scanner Upper Housing .................................................................. 304
8.5.2 Service Maintenance................................................................................. 278 9.4.2.15 Scanner Decoration Plate Front....................................................... 304
8.5.2.1 Printhead cleaning ............................................................................. 278 9.4.2.16 Decoration Plate Left Upper/Decoration Plate Left Upper Sub...... 305
9.4.2.17 Upper Housing ................................................................................ 306
9.4.2.18 Panel Unit........................................................................................ 308
9.4.2.19 Rear Left Housing ........................................................................... 310
Chapter 9 Artisan 837/730/PX830FWD/PX730WD/TX730WD 9.4.2.20 Rear Right Housing......................................................................... 311
9.1 Overview ........................................................................................................... 281 9.4.2.21 Right Housing / Housing Front Right ............................................. 312
9.4.2.22 Scanner Open Sensor ...................................................................... 313
9.2 Operation principles .......................................................................................... 282
9.4.2.23 Scanner Upper Housing .................................................................. 314
9.2.1 Motors & Sensors ..................................................................................... 282
9.4.2.24 Scanner Decoration Plate Front....................................................... 315
9.3 Troubleshooting................................................................................................. 284 9.4.3 Routing FFC/cables .................................................................................. 316
9.5 Adjustment ........................................................................................................ 318
9.5.1 Overview .................................................................................................. 318
9.5.2 Required Adjustments (Artisan 837/730/PX830FWD/PX730WD/TX730WD) 318
9.5.3 Special Inspection Mode .......................................................................... 321
9.5.4 Tools Used for the Case Open Sensor Check........................................... 322
9.5.5 Scanners for Banding Reduction System (BRS) Adjustment /
Paper Feed Amount Profile (PFP) Correction........................................... 323
13
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CHAPTER
1
PRODUCT DESCRIPTION
Confidential
1.1 Features Bluetooth

Mounting the optional Bluetooth unit offers wireless communication with
Description in this chapter is applied to Epson Artisan 810/710/ an external device
C H E C K
P O IN T Epson Stylus Photo PX810FW/TX810FW/PX710W/TX710W. Features unique to Epson Artisan 810/Epson Stylus Photo PX810FW/
For information on Epson Artisan 835/837/725/730/Epson Stylus TX810FW
Photo PX820FWD/TX820FWD/PX830FWD/PX720WD/TX720WD/
FAX
PX730WD/TX730WD, see below.
Epson Artisan 835/725/Epson Stylus Photo PX820FWD/ Sending/receiving fax
TX820FWD/PX720WD/TX720WD: Chapter 8 (p.250)
ADF
Epson Artisan 837/730/Epson Stylus Photo PX830FWD/
PX730WD/TX730WD: Chapter 9 (p.280) Continuous scanning using an ADF
Epson Artisan 810/Epson Stylus Photo PX810FW/TX810FW/Epson Artisan 710/ Differences between the models
Epson Stylus Photo PX710W/TX710W are color inkjet printers that have 4 in 1
Epson Artisan 810/Epson Stylus Photo PX810FW/TX810FW/Epson Artisan 710/
functions (Printer for PC, Scanner for PC, Standalone copy, Memory card printing).
Epson Stylus Photo PX710W/TX710W are different on ADF, FAX and the Panel
Common features specifications as shown below.
Printer
Printing from a computer or directly printing from a memory card Epson Artisan 810/Epson Epson Artisan 710/Epson
Auto duplex printing using Duplex Printing Unit (option for some destinations) Item Stylus Photo PX810FW/ Stylus Photo PX710W/
TX810FW TX710W
Built-in CD/DVD tray
Front double paper feeding function using a double-deck cassette LCD display size 3.5 inch 2.5 inch
Auto nozzle check (printhead cleaning) using AID Panel operation Touch panel Button
Maximum print resolution: 5760 (H) x 1440 (V) dpi Scanner resolution 4,800 dpi x 4,800 dpi
F6 Turbo II print head achieves higher print speed than ever 2,400 dpi x 4,800 dpi
(Main scan x Sub scan) (1,200 dpi x 600 dpi)*
(Black: 180 nozzles x 1, Color: 180 nozzles x 5 per color) ADF Equipped ---
Six independent ink cartridges is installed (Dye inks)
FAX function Supported ---
Borderless printing on specified EPSON brand paper is available
Scanner Note* : When scanning using ADF
Scanning from a computer Dimensions
Offers a function that directly stores a scan data to a memory card
Epson Artisan 810/Epson Stylus Photo PX810FW/TX810FW
Copy
High quality copy using the printing and scanning functions. Offers seven Dimensions*1: 466 mm (W) x 385 mm (D) x 198 mm (H)
preset copy layouts Weight*2: 10.5 kg
USB interfaces Epson Artisan 710/Epson Stylus Photo PX710W/TX710W
Enables to print images in an external storage device
Dimensions*1: 466 mm (W) x 385 mm (D) x 150 mm (H)
Backup copy of a memory card can be made on an external media
Weight*2: 9.0 kg
Offers camera direct print (PictBridge)
Note *1: Paper support and stacker are closed. Rubber feet are included.
Network
*2 : Except ink cartridges and cables such as the AC cable, etc.
Available for printing, scanning, and memory card access via wired/wireless network
PRODUCT DESCRIPTION Features 15

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1.2 Printing Specifications 1.2.2 Ink Cartridge

The product numbers of the EPSON ink cartridges for this printer are shown below.
1.2.1 Basic Specifications Table 1-2. Product No. of Ink Cartridges
Table 1-1. Printer Specifications Color EAI CISMEA/Asia Euro
Item Specification T0811N (S) T0791 (S)
Black T0981 (S)
T0821N (2S) T0801 (2S)
Print method On-demand ink jet
T0982 (S) T0812N (S) T0792 (S)
Black: 180 nozzles x 1 Cyan
T0992 (2S) T0822N (2S) T0802 (2S)
Nozzle configuration Color: 180 nozzles x 5
(Light Cyan, Magenta, Yellow, Cyan, Light Magenta) T0983 (S) T0813N (S) T0793 (S)
Magenta
T0993 (2S) T0823N (2S) T0803 (2S)
Print direction Bi-directional minimum distance printing, Unidirectional printing
T0984 (S) T0814N (S) T0794 (S)
Horizontal x Vertical (dpi) Yellow
T0994 (2S) T0824N (2S) T0804 (2S)
360 x 180 720 x 720
Print resolution T0985 (S) T0815N (S) T0795 (S)
360 x 360 5760 x 1440 Light Cyan
T0995 (2S) T0825N (2S) T0805 (2S)
720 x 360
T0986 (S) T0816N (S) T0796 (S)
ESC/P Raster command Light Magenta
T0996 (2S) T0826N (2S) T0806 (2S)
Control code ESC/P-R (RGB) command
EPSON Remote command Shelf life
Input buffer size 64 Kbytes Two years from production date (if unopened), six months after opening package.
Paper feed method Friction feed, using the ASF (Auto Sheet Feeder) Storage Temperature
Paper path Front feed, front out
Table 1-3. Storage Temperature
Paper feed rates 86 msec. (at 25.4 mm feed)
Situation Storage Temperature Limit
PF interval Programmable in 0.01764 mm (1/1440 inch) steps oC oC
-20 to 40
When stored in individual boxes
(-4oF to 104oF)
1 month max. at 40 oC (104oF)
-20 oC to 40 oC
When installed in main unit
(-4oF to 104oF)
Dimension
12.7 mm (W) x 68 mm (D) x 47 mm (H)
C A U T IO N
Do not use expired ink cartridges.
The ink in the ink cartridge freezes at -16 C (3.2 oF). It takes
about three hours under 25 C (77oF) until the ink thaws and
becomes usable.
PRODUCT DESCRIPTION Printing Specifications 16

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1.2.3 Print Mode

Table 1-4. Print Mode (Color) Table 1-4. Print Mode (Color)
Resolution Dot Size Micro Border- Resolution Dot Size Micro Border-
Media Print Mode Bi-d Media Print Mode Bi-d
(H x V) dpi (cps*1) Weave less (H x V) dpi (cps*1) Weave less
Plain paper Eco MC2-1
Draft 360x180 ON OFF N/A Normal 360x360 OFF OFF N/A
Premium Bright (450cps) (360cps)
Envelope
White Paper (EAI) MC2-1 MC1-1
Normal 360x360 ON OFF N/A Photo Fine 720x720 OFF ON N/A
White Inkjet Paper MC1-1 Premium Presentation
(others) Photo Fine 720x720 ON ON N/A Paper Matte Double-
(240cps)
720x720 MC2-2
sided (EAI) Photo*2 ON ON N/A
Ultra Premium Photo 720x720 MC1-2 (2.0 pass) (280cps)
Photo*2 ON ON OK Double-sided Matte
Paper Glossy (EAI) (1.0 pass) (240cps)
Paper (Euro, Asia)
Ultra Glossy Photo 720x720 MC2-2
Paper (others) Photo*2 ON ON OK 720x720 MC2-2
(2.0 pass) (280cps) Photo stickers Photo*2 ON ON N/A
(2.0 pass) (280cps)
MC1-5
Super Photo 5760x1440 ON ON OK Iron-On Transfer
(200cps)
Paper (EAI)
Photo Paper Glossy MC1-1
Iron-On Cool Peal Photo Fine 720x720 OFF ON N/A
(EAI) MC1-2 (240cps)
Fine 720x360 ON ON OK Transfer Paper
Glossy Photo Paper (240cps)
(others)
(others)
MC1-5
Premium Photo Paper CD/DVD Label*3 Super Photo 5760x1440 ON ON N/A
720x720 MC1-2 (200cps)
Glossy (EAI) Photo*2 ON ON OK
(1.0 pass) (240cps) High-quality CD/DVD MC1-5
Premium Glossy Super Photo 5760x1440 ON ON N/A
Photo Paper (others) Label*3 (200cps)
Premium Photo Paper Note *1: cps = character per second
720x720 MC2-2
Semi-Gloss (EAI) Photo*2 ON ON OK *2 : Photo mode uses 1.0 pass or 2.0 pass depending on the paper size.
(2.0 pass) (280cps)
Premium Semigloss 1.0 pass supported size: 4 x 6
Photo Paper (other) 2.0 pass supported size: 5 x 7, 8 x 10, Letter, A4, 16:9 wide
Ultra Premium Photo MC1-5 *3 : Print quality is not guaranteed in the settings other than [type: CDR Tray & media:
Paper Luster (EAI) Super Photo 5760x1440 ON ON OK
(200cps) CD/DVD] when carrying out CD/DVD printing from the PC.
Photo Paper
Premium Presentation 720x720 MC2-2
Photo*2 ON ON OK
Paper Matte (EAI) (2.0 pass) (280cps)
Matte Paper - MC1-5
Heavyweight (others) Super Photo 5760x1440 ON ON OK
(200cps)
Presentation Paper
Matte (EAI) 720x720 MC2-2
Photo*2 ON ON N/A
Photo Quality Inkjet (2.0 pass) (280cps)
Paper*2 (others)

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Table 1-5. Print Mode (Monochrome) Table 1-5. Print Mode (Monochrome)
Resolution Dot Size Micro Border- Resolution Dot Size Micro Border-
Media Print Mode Bi-d Media Print Mode Bi-d
(H x V) dpi (cps*1) Weave less (H x V) dpi (cps*1) Weave less
Plain paper Eco MC2-1
Draft 360x180 ON OFF N/A Normal 360x360 OFF OFF N/A
Envelope
White Paper (EAI) MC2-1 MC1-1
Normal 360x360 ON OFF N/A Photo Fine 720x720 OFF ON N/A
White Inkjet Paper MC1-1 Premium Presentation
(others) Photo Fine 720x720 ON ON N/A Paper Matte Double-
(240cps)
720x720 MC2-2
sided (EAI) Photo*2 ON ON N/A
Ultra Premium Photo 720x720 MC1-2 (2.0 pass) (280cps)
Photo*2 ON ON OK Double-sided Matte
Paper Glossy (EAI) (1.0 pass) (240cps)
Paper (Euro, Asia)
Ultra Glossy Photo 720x720 MC2-2
Paper (others) Photo*2 ON ON OK 720x720 MC2-2
(2.0 pass) (280cps) Photo stickers Photo*2 ON ON N/A
(2.0 pass) (280cps)
MC1-5
Super Photo 5760x1440 ON ON OK Iron-On Transfer
(200cps)
Paper (EAI)
Photo Paper Glossy MC1-1
Iron-On Cool Peal Photo Fine 720x720 OFF ON N/A
(EAI) MC1-2 (240cps)
Fine 720x360 ON ON OK Transfer Paper
Glossy Photo Paper (240cps)
(others)
(others)
MC1-5
Premium Photo Paper CD/DVD Label*3 Super Photo 5760x1440 ON ON N/A
720x720 MC1-2 (200cps)
Glossy (EAI) Photo*2 ON ON OK
(1.0 pass) (240cps) High-quality CD/DVD MC1-5
Premium Glossy Super Photo 5760x1440 ON ON N/A
Photo Paper (others) Label*3 (200cps)
Premium Photo Paper Note *1: cps = character per second
720x720 MC2-2
Semi-Gloss (EAI) Photo*2 ON ON OK *2 : Photo mode uses 1.0 pass or 2.0 pass depending on the paper size.
(2.0 pass) (280cps)
Premium Semigloss 1.0 pass supported size: 4 x 6
Photo Paper (other) 2.0 pass supported size: 5 x 7, 8 x 10, Letter, A4, 16:9 wide
Ultra Premium Photo MC1-5 *3 : Print quality is not guaranteed in the settings other than [type: CDR Tray & media:
Paper Luster (EAI) Super Photo 5760x1440 ON ON OK
(200cps) CD/DVD] when carrying out CD/DVD printing from the PC.
Photo Paper
Premium Presentation 720x720 MC2-2
Photo*2 ON ON OK
Paper Matte (EAI) (2.0 pass) (280cps)
Matte Paper - MC1-5
Heavyweight (others) Super Photo 5760x1440 ON ON OK
(200cps)
Presentation Paper
Matte (EAI) 720x720 MC2-2
Photo*2 ON ON N/A
Photo Quality Inkjet (2.0 pass) (280cps)
Paper*2 (others)

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1.2.4 Supported Paper

The table below lists the paper type and sizes supported by the printer. The supported paper type and sizes vary depending on destinations (between EAI, EUR, and Asia).
Table 1-6. Supported Paper

Paper feed tray
Thickness EAI EUR Asia
Paper Name Paper Size Weight position*4
(mm)
P*1 B*2 D*3 P*1 B*2 D*3 P*1 B*2 D*3 Tray 1 Tray 2
Legal 215.9 x 355.6 mm (8.5x14) Y - - Y - - Y - - Y -
Letter 215.9 x 279.4 mm (8.5x11) Y - Y Y - Y Y - Y Y -
A4 210 x 297 mm (8.3x11.7) Y - Y Y - Y Y - Y Y -
B5 182 x 257 mm (7.2x10.1) - - - Y - Y Y - Y Y -
64-90 g/m2
Plain paper A5 148 x 210 mm (5.8x8.3) 0.08-0.11 - - - Y - - Y - - Y -
(17-24 lb.)
Half Letter 139.7 x 215.9 mm (5.5x8.5) Y - - - - - - - - Y -
A6 105 x 148 mm (4.2x5.8) Y - - Y - - Y - - - Y
89 x 127- 215.9 x 1117.6 mm
User Defined Y - - Y - - Y - - Y*5 -
(3.5x5 - 8.5x44)
80 g/m2
Premium Inkjet Plain Paper A4 210 x 297 mm (8.3x11.7) 0.11 - - - Y - Y - - - Y -
(21 lb.)
90 g/m2
Premium Bright White Paper (EAI) Letter 215.9 x 279.4 mm (8.5x11) 0.11 Y - Y - - - - - - Y -
(24 lb.)
92.5 g/m2
Bright White Inkjet Paper (Euro, Asia) A4 210 x 297 mm (8.3x11.7) 0.13 - - - Y - Y Y - Y Y -
(25 lb.)
Letter 215.9 x 279.4 mm (8.5x11) Y Y - - - - - - - Y -
A4 210 x 297 mm (8.3x11.7) - - - Y Y - Y Y - Y -
Ultra Premium Photo Paper Glossy
290 g/m2
(EAI) 8 x 10 203.2 x 254 mm 0.30 Y Y - - - - - - - Y -
(77 lb.)
Ultra Glossy Photo Paper (Euro, Asia)
5 x 7 127 x 178 mm Y Y - Y Y - - - - - Y
4 x 6 101.6 x 152.4 mm Y Y - Y Y - Y Y - - Y
Letter 215.9 x 279.4 mm (8.5x11) Y Y - - - - - - - Y -
A4 210 x 297 mm (8.3x11.7) Y Y - Y Y - Y Y - Y -
Premium Photo Paper Glossy (EAI) 8 x 10 203.2 x 254 mm Y Y - - - - - - - Y -
255 g/m2
Premium Glossy Photo Paper (Euro, 0.27
5 x 7 127 x 178 mm (68 lb.) Y Y - Y Y - Y Y - - Y
Asia)
4 x 6 101.6 x 152.4 mm Y Y - Y Y - Y Y - - Y
16:9 wide 101.6 x 180.6 mm Y Y - Y Y - - - - - Y

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Paper feed tray
(mm)
Letter 215.9 x 279.4 mm (8.5x11) Y Y - - - - - - - Y -
Photo Paper Glossy (EAI) A4 210 x 297 mm (8.3x11.7) 258 g/m2 Y Y - Y Y - Y Y - Y -

0.25
Glossy Photo Paper (Euro, Asia) 5 x 7 127 x 178 mm (68 lb.) - - - Y Y - - - - - Y
4 x 6 101.6 x 152.4 mm Y Y - Y Y - Y Y - - Y
Premium Photo Paper Semi-Gloss Letter 215.9 x 279.4 mm (8.5x11) Y Y - - - - - - - Y -
(EAI) 250 g/m2
A4 210 x 297 mm (8.3x11.7) 0.27 - - - Y Y - Y Y - Y -
Premium Semigloss Photo Paper (66 lb.)
(Euro, Asia) 4 x 6 101.6 x 152.4 mm Y Y - Y Y - Y Y - - Y
A4 210 x 297 mm (8.3x11.7) - - - Y Y - Y Y - Y -
190 g/m2
Photo Paper 5 x 7 127 x 178 mm 0.24 - - - Y Y - - - - - Y
(51 lb.)
4" x 6" 101.6 x 152.4 mm - - - Y Y - Y Y - - Y
Premium Presentation Paper Matte Letter 215.9 x 279.4 mm (8.5x11) Y Y - - - - - - - Y -
(EAI) 167 g/m2
A4 210 x 297 mm (8.3x11.7) 0.23 - - - Y Y - Y Y - Y -
Matte Paper Heavy-weight (Euro, (44 lb.)
Asia) 8 x 10 203.2 x 254 mm Y Y - - - - - - - Y -
Premium Presentation Paper Matte Letter 215.9 x 279.4 mm (8.5x11) Y - - - - - - - - - -
185 g/m2
Double-sided (EAI) 0.22
(49 lb.)
Double-sided Matte Paper (Euro, Asia) A4 210 x 297 mm (8.3x11.7) - - - Y - - Y - - - -
250 g/m2
Ultra Premium Photo Paper Luster Letter 215.9 x 279.4 mm (8.5x11) 0.27 Y Y - - - - - - - Y -
(66 lb.)
Presentation Paper Matte (EAI) Letter 215.9 x 279.4 mm (8.5x11) Y - - - - - - - - Y -
102 g/m2
Photo Quality Inkjet Paper (Euro, 0.13
A4 210 x 297 mm (8.3x11.7) (27 lb.) Y - - Y - - Y - - Y -
Asia)
104.8 x 241.3 mm
#10 Y - - Y - - Y - - Y -
(4.125x9.5)
75-100 g/m2
Envelopes -
#DL 110 x 220 mm (20-27 lb.) - - - Y - - Y - - Y -
#C6 114 x 162 mm - - - Y - - Y - - Y -
Iron-On Cool Peal Transfer (EAI) Letter 215.9 x 279.4 mm (8.5x11) Y - - - - - - - - Y -
130 g/m2
Iron-On Cool Peal Transfer Paper 0.14
A4 210 x 297 mm (8.3x11.7) (35 lb.) - - - Y - - Y - - Y -
(others)
Photo Stickers 16 A6 105 x 148 mm (4.1x5.8) 0.19 --- - - - - - - Y - - - Y

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Paper feed tray
(mm)
12cm 12cm --- --- Y - - Y - - Y - - *6 -
CD/DVD
8cm 8cm --- --- Y - - Y - - Y - - *6 -
12cm 12cm --- --- Y - - Y - - Y - - *6 -
CD/DVD Premium Surface
8cm 8cm --- --- Y - - Y - - Y - - *6 -
Note *1 : Y in the P column stands for the paper type/size is Supported.

*2 : Y in the B column stands for Borderless printing is available.
*3 : Y in the D column stands for Duplex printing is available.
*4 : See below for the Paper feed tray position.
Paper feed tray position
Tray 1 Tray 2 CDR Tray
*5 : The paper other than the user definition range is not supported.
*6 : Front manual paper feeding with the built-in CDR Tray
C A U T IO N
Make sure the paper is not wrinkled, fluffed, torn, or folded.
The curve of paper must be 5 mm or below.
When printing on an envelope, be sure the flap is folded neatly.
Do not use the adhesive envelopes.
Do not use double envelopes and cellophane window envelopes.

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1.2.5 Printing Area 1.3 Scanner Specifications

The printing area for this printer is shown below.
Table 1-8. Basic Specifications
Table 1-7. Printing Area (Margins) Specification
Margin*
Print Mode Paper Size Item Epson Artisan 810/Epson Epson Artisan 710/Epson
Left Right Top Bottom Stylus Photo PX810FW/ Stylus Photo PX710W/
TX810FW TX710W
Any size 3 mm 3 mm 3 mm 3 mm
Standard print Scanner type Flatbed, color
Envelope 5 mm 5 mm 3 mm 20 mm
Scanning method Moving carriage, stationary document
Borderless 4 x 6 1.34 mm 2.54 mm
print 2.54 mm 2.54 mm Home position The rear left corner
Others 2.96 mm 4.02 mm
Photoelectric device CIS
Note * : The margins for Borderless print are margins that bleed off the edges of paper.
Light source LED
Cut Sheet (Standard) Cut Sheet (Borderless) Envelope Maximum document sizes A4 or US letter
LM RM LM RM LM RM Scanning range 8.5 x 11.7 (216 mm x 297 mm)
TM TM Main scan : 4,800 dpi

TM
Print Area (1,200 dpi*) Main scan : 2,400 dpi
Maximum resolution
Sub scan : 4,800 dpi Sub scan : 4,800 dpi
(600 dpi*)
Print Area Print Area
20,400 x 28,080 pixels
Maximum effective pixels 40,800 x 56,160 pixels
(with 2,400 dpi scanning)
Pixel depth 16 bit per pixel (input) and 1 bit or 8 bit per pixel (output).
BM
BM
Note * : When scanning using ADF
Paper Size Paper SIze
BM Table 1-9. ADF Specifications
Paper Feed Direction (Epson Artisan 810/Epson Stylus Photo PX810FW/TX810FW only)
Item Specification
Figure 1-1. Printing Area
Document loading Face-up
Maximum document sizes A4 or US letter or Legal
Supported paper type Plain paper only
Paper thickness 64 to 95 g/m2
Maximum number of 30 sheets (Xerox-P 64 g/m2) or 3 mm (A4, US Letter) /
documents which can be set 10 sheet (Legal)
Document path Feeds from upper tray and ejects to lower tray
Document set position Left back
PRODUCT DESCRIPTION Scanner Specifications 22

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1.3.1 Scanning Range 1.4 General Specifications

Table 1-10. Scanning Range
RL (read length) RW (read width) OLM (left margin) OTM (top margin) 1.4.1 Electrical Specifications
297 mm 216 mm 1.5 mm 1.5 mm
Table 1-11. Primary Power Specifications
Epson Artisan 810/Epson Stylus Epson Artisan 710/Epson Stylus
Photo PX810FW/TX810FW Photo PX710W/TX710W
Scanning start position Item
Scanning direction 100-120 V 220-240 V 100-120 V 220-240 V
model model model model
OLM
Rated power 100 to 120 220 to 240 100 to 120 220 to 240
Original supply voltage VAC VAC VAC VAC
(face down)
RW
a Scan bed
Scanning range
Input voltage range
Rated current
(Max. rated current)
Rated frequency
Input frequency range
90 to 132
VAC
0.8 A
(1.6 A)
50 to 60 Hz
198 to 264
49.5 to 60.5 Hz
VAC
0.4 A
(0.8 A)
90 to 132
VAC
0.8 A
(1.6 A)
198 to 264
50 to 60 Hz
VAC
49.5 to 60.5 Hz
0.4 A
(0.8 A)
RL Energy conservation International Energy Star Program compliant

OTM
Copy
Figure 1-2. Scanning Range (ISO/
Approx. 26 W Approx. 25 W
IEC24712
Power Pattern)
consumption Ready Approx. 12 W Approx. 9.5 W
Sleep Approx. 5.5 W Approx. 5.0 W
Off Approx. 0.3 W Approx. 0.3 W Approx. 0.5 W
Note : If the product has been idle status over 13 minutes, it goes into sleep mode within 2
minutes.
PRODUCT DESCRIPTION General Specifications 23

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1.4.2 Safety Approvals (Safety standards/EMI) 1.4.5 Environmental Conditions

USA UL60950-1 Table 1-12. Environmental Conditions
FCC Part15 Subpart B Class B
Condition Temperature*1 Humidity*1,2 Shock Vibration
Canada CAN/CSA-C22.2 No.60950-1
CAN/CSA-CEI/IEC CISPR 22 Class B 10 to 35C 1G 0.15 G,
Operating 20 to 80%
EU EN60950-1 (50 to 95F) (1 msec. or less) 10 to 55 Hz
EN55022 Class B Storage -20 to 40C*3 2G 0.50 G,
5 to 85%
EN61000-3-2, EN61000-3-3 (unpacked) (-4F to 104F) (2 msec. or less) 10 to 55 Hz
EN55024
Germany EN60950-1 Note *1 : The combined Temperature and Humidity conditions must be within the blue-shaded
range in Fig.1-3.
Russia GOST-R (IEC60950, CISPR 22)*
*2 : No condensation
Australia AS/NZS CISPR22 Class B
*3 : Must be less than 1 month at 40C.
Note* : Epson Artisan 710/Epson Stylus Photo PX710W/TX710W only.
90
1.4.3 Acoustic Noise
80
Epson Artisan 810/Epson Stylus Photo PX810FW/TX810FW
70
PC Printing*1: TBD dB 60
Scanning*2: TBD dB 50
Humidity (%)
Epson Artisan 710/Epson Stylus Photo PX710W/TX710W 40
PC Printing*1: TBD dB 30
Scanning*2: TBD dB 20
Note *1: Premium Glossy Photo Paper/Highest quality 27/80

*2 : default setting 10/50 20/68 30/86 35/95 40/104
Temperature (C/F)
1.4.4 Durability (TBD)
Figure 1-3. Temperature/Humidity Range
Item Durability Remark
16,000 pages, or five years When printing A4 size sheet
Black C A U T IO N
When returning the repaired printer to the customer, make sure
whichever comes first Black: 3.5% duty, Color: 5%
Total print life the Printhead is covered with the cap and the ink cartridge is
duty
Color
10,000 pages, or five years installed.
whichever comes first If the Printhead is not covered with the cap when the printer is
Six billions shots (per nozzle) or off, turn on the printer with the ink cartridge installed, make
Printhead sure the Printhead is covered with the cap, and then turn the
five years whichever comes first
printer off.
Scanner carriage 30,000 cycles of carriage movement
Total ADF feeding* 10,000 pages
Note * : Epson Artisan 810/Epson Stylus Photo PX810FW/TX810FW only.
PRODUCT DESCRIPTION General Specifications 24

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1.5 Interface Note : The Model Name is replaced as shown in the following table.
Table 1-15. Model Names Indicated in the Device ID
The following is the specifications of the USB Interface, Network Interface, FAX Model Name
Interface (Epson Artisan 810/Epson Stylus Photo PX810FW/TX810FW only), and
Memory Card Slot mounted on this printer. Destination Epson Artisan 810/Epson Epson Artisan 710/Epson
Stylus Photo PX810FW/ Stylus Photo PX710W/
1.5.1 USB Interface TX810FW TX710W
The table below describes the specifications of the two USB ports; USB device port for North America Artisan 810 Artisan 710
connecting with a host such as a computer, and the USB host port for connecting with
an external devices such as a DSC (digital still camera). Euro Epson Stylus Photo PX810FW Epson Stylus Photo PX710W
Asia/Pacific Epson Stylus Photo TX810FW Epson Stylus Photo TX710W
Table 1-13. USB Interface Specifications
Item USB Device port USB Host port*
1.5.2 FAX Interface (Epson Artisan 810/Epson Stylus
Universal Serial Bus
Specifications Revision 2.0
Universal Serial Bus
Specifications Revision 2.0
Photo PX810FW/TX810FW only)
Universal Serial Bus Device Port Name Connector Description
Compatible standards Class Definition for Printing
Devices Version 1.1 Line port RJ11 Connects to phone cable from modular wall jack.
Universal Serial Bus Mass EXT port RJ11 Connects to TAM or Telephone.
Storage Class Bulk-Only
Transport Revision 1.0
Transfer rate 480 Mbps (High Speed) 480 Mbps (Max.)
1.5.3 Network Interface
Data format NRZI Epson Artisan 810/Epson Stylus Photo PX810FW/TX810FW/Epson Artisan 710/
Epson Stylus Photo PX710W/TX710W can be connected to the network via Wired
Compatible connector USB Series B USB Series A
or Wireless LAN connection, however, they can not be used simultaneously.
Max. cable length 2 [m] or less The following describes each Interface.
Note* : The following devices can be connected to the USB Host port. Wired LAN
Devices compliant with DPS Version 1.0/1.1 (PictBridge) The following interface is equipped for the Wired LAN connection. The communication
Devices compliant with Universal Serial Bus Mass Storage Class Bulk-Only Transport
mode can be selected from auto setting or fixed setting.
Revision 1.0, and the Subclass code is one of the followings.
0x06 (SCSI transparent command set) Table 1-16. Wired LAN
0x05 (SFF-8070i command set) Item Content
0x02 (SFF-8020i command set)
Connector RJ-45 receptacle*: 1 port
Table 1-14. Device ID Communication Speed For either 10Base-T or 100Base-TX, the Full Duplex or Half
When IEEE 1284.4 is Enabled When IEEE 1284.4 is Disabled Duplex can be selected.
@EJL<SP>ID<CR><LF> @EJL<SP>ID<CR><LF> Note* : 10Base-T/100Base-TX Ethernet is supported. MDI/MDI-X is selected automatically.
MFG:EPSON; MFG:EPSON;
CMD:ESCPL2,BDC,D4,D4PX, ESCPR2; CMD:ESCPL2,BDC, ESCPR2;
MDL:Model Name; MDL:Model Name;
CLS:PRINTER; CLS:PRINTER;
DES:EPSON<SP>Model Name; DES:EPSON<SP>Model Name;
CID:EpsonRGB; CID:EpsonRGB;
PRODUCT DESCRIPTION Interface 25

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Table 1-17. Combination of the Wired LAN communication mode settings Table 1-19. Available Channels and Standard
Setting of this printer Setting of the connected device Frequency Band Communication Speed
Channel IEEE Standard
Auto Setting (AUTO) (GHz) (bps)*
Auto Setting 100BASE-TX Half Duplex 2.400 - 2.4835 1 - 13 802.11b 11/5.5/2/1 M
10BASE-T Half Duplex 2.400 - 2.4835 1 - 13 802.11g 54/48/36/24/18/12/9/6 M
100BASE-TX Full Duplex 100BASE-TX Full Duplex 2.471 - 2.497 14 802.11/11b 11/5.5/2/1 M
Auto Setting (AUTO) Note " * " : The communication speed will be changed automatically, depending on radio wave
100BASE-TX Half Duplex strength. bps = bit per second.
100BASE-TX Half Duplex
10BASE-T Full Duplex 10BASE-T Full Duplex Switching Wired/Wireless LAN
Auto Setting (AUTO) This printer can be connect to the network via either Wired LAN or Wireless LAN
10BASE-T Half Duplex connection only.
10BASE-T Half Duplex
Enabling/disabling the Wireless LAN can be made from the Control Panel. When the
Wireless LAN Wireless LAN is enabled, it gets priority over the Wired LAN regardless of whether
the LAN Cable is connected. The default Wireless LAN setting is Disabled.
The following interface is equipped for the Wireless LAN connection.
Table 1-18. Wireless LAN Table 1-20. Wireless LAN Setting from the Control Panel
Item Content LAN Cable Connection State
Setting from Control Panel
Applied Standard Conforms to IEEE802.11b, IEEE802.11g Connected Disconnected
(2.4GHz spectrum band Wireless LAN Disabled Wired LAN ---*
wireless network (Default)
standards)
Enabled Wireless LAN Wireless LAN
Wireless Operation Mode IEEE802.11b DS-SS (Half Duplex)
Note* : No service via network is available without connecting the LAN Cable (because
IEEE802.11g OFDM (Half Duplex)
network communication is not established) except printing a status sheet or the like.
Communication Range IEEE802.11b (11 Mbps) 60 m (indoor)
(line-of-sight distance)* 220 m (outdoor) C H E C K When changing the networks while the power is on, wait at least for
P O IN T 10 seconds between disconnecting and reconnecting.
IEEE802.11g (54 Mbps) 20 m (indoor)
100 m (outdoor)
Communication Mode Ad-hoc (IBSS) or Infrastructure (ESS)
Roaming Function Not supported
Output Signal Intensity 10 mW
Antenna Built-in antenna (Diversity function is supported)
Note * : Referential value. It depends on surrounding conditions.

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1.5.4 Memory Card Slots

C A U T IO N If you insert a Memory Stick DUO to the Memory Card Slot
without using the adapter, make sure to turn off the printer first,
then remove the card using tweezers.
Table 1-21. List of Supported Memory Card

Max.
Priority Slot Compatible memory card Standard Remarks
capacity
1 Memory Stick/ Memory Stick MemoryStick Standard Format Specification Ver.1.43-00 compatible 128MB Includes versions with memory select function
Memory Stick MagicGate Memory Stick --- --- Copy protection function is not supported
PRO
MagicGate Memory Stick Duo --- --- The Memory Stick Duo adapter should be used.
Memory Stick PRO Memory Stick Pro Format Specifications Ver.1.02-00 compatible 32GB Copy protection function is not supported
Memory Stick Duo MemoryStick Duo Format Specification Ver.1.10-00 compatible --- The Memory Stick Duo adapter should be used
Memory Stick Pro Duo --- --- The Memory Stick Duo adapter should be used.
Memory Stick micro --- --- The Memory Stick adapter for standard size should be used.
Memory Stick Pro-HG Duo --- --- The Memory Stick Duo adapter should be used.
SD/MMC SD (Security Digital) SD Memory Card Specifications / PART1. Physical Layer Specification Ver. 2GB ---
miniSD/microSD 2.0 compatible The SD adapter should be used
SDHC 32GB Speed Class is not supported
miniSDHC/microSDHC The SD adapter should be used
Speed Class is not supported
MultiMediaCard MultiMediaCard Standard Ver. 4.2 compatible 4GB/32MB Only MultiMediaCard Plus supports up to 32GB.
MultiMediaCard Plus
MultiMediaCard mobile The Multi Media Card adapter for standard size should be
MultiMediaCard micro used.
xD-Picture card* xD-Picture card xD-Picture Card Specification Ver.1.2 compatible 2GB Type M/H supported
2 CF Type II Compact Flash CompactFlash Specification Revision 2.1 compatible 32GB True-IDE compatible memory card only
Microdrive --- --- ---
Note* : FAT32 is not specified in the xD-Picture card standards. This printer supports only reading of xD-Picture card formatted in FAT32.
Note: Memory Stick/PRO, SD/MMC and xD-Picture Card shares the same slot.
When cards are inserted in the two slots at once, the slot which will be accessed first is determined according to the priority shown in the table.
To select a card that has been inserted in a non-active slot, first remove the card in the active slot.
In memory card direct printing mode, the image files in the active slot are valid and have assigned frame numbers. The number of images will not change if a card is inserted in another nonselected slot.
When the card inserted in the slot is accessed from the PC, only one drive is displayed at a time as a removable disk* and only the card that is in the active slot can be accessed via the
removable disk. A card that has been inserted into a non-selected slot cannot be accessed. (This is for Windows. For Macintosh, the card in the active slot will be mounted on the desktop.)
Does not support 5V type of memory cards.
When a memory card is being accessed, do not touch the memory card.
For detailed information on the supported file system and formatting the memory card, refer to 1.7.2 Memory Card Direct Print Function (Photos Mode) ( p. 33 ) .

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1.6 Control Panel

1.6.1 Operation Buttons & LEDs
Power Button LCD
Unlock button
Power LED
CD Tray button
Blue status light Touch Panel
Figure 1-4. Control Panel for Epson Artisan 810/Epson Stylus Photo PX810FW/TX810FW (EAI version as a sample)
Display/Crop button LCD Menu button -, + button Cross Key and OK button
Power button Unlock button
Power LED
Home button Start button
CD Tray button Stop/Clear Settings button
Blue status light Back button

View Auto Correct button
Figure 1-5. Control Panel for Epson Artisan 710/Epson Stylus Photo PX710W/TX710W (EAI version as a sample)
PRODUCT DESCRIPTION Control Panel 28

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Table 1-22. Button Functions Table 1-24. LED

(Epson Artisan 810/Epson Stylus Photo PX810FW/TX810FW) LED Function
Button Function Flashes while powering ON/OFF.
Power Turns the power ON/OFF. Flashes during some sequence is in progress.
Touch Panel Displays available buttons in each mode. Power (Green) Flashes when a fatal/maintenance error occurs.
Release the lock of tilt adjustment of the Control Panel while Lights when the status is other than above.
Unlock button (Stand by mode/during setting on the Panel, etc.)
pressing.
CD Tray Ejects/retracts the CDR Tray. Blue status light Flashes or lights according to the printer status.
Table 1-23. Button Functions

(Epson Artisan 710/Epson Stylus Photo PX710W/TX710W)
1.6.2 Control Panel Functions in Each Mode
Button Function
1.6.2.1 Control Panel Functions
Power Turns the power ON/OFF. The table below shows the print setting menu items for each mode and their defaults,
Goes to the zoom setting screen for the selected image. and when the settings are saved or returned to their defaults. Explanations on detailed
Display/Crop
Changes the image preview layout on the LCD. control panel functions of the Epson Artisan 810/Epson Stylus Photo PX810FW/
-, + Sets pages to print TX810FW/Epson Artisan 710/Epson Stylus Photo PX710W/TX710W are omitted
here, because the LCD displays the detailed instruction.
Unlock Release the lock of the Control Panel.
Start Starts printing. Table 1-25. Timing of Saving or Initializing Control Panel Settings
Stops operation and displays the menu screen. Mode Print Setting Default Value
Stops printing and ejects paper. Copy Normal Copy Copy Type Color
Stop/Clear Settings Returns the print settings in the current mode to their defaults Density 0
and displays the Top screen. (Returns to the previous screen Layout With Border
during printing maintaining the current settings) 2-Sided Printing Off
Back Cancels the previous operation. Reduce/Enlarge Actual
Selects a menu item or a setting value. Paper Size EAI: Letter
Cross Key/OK Euro/Asia: A4
Accepts the changed settings
Paper Type Plain Paper
Menu Goes to the menu screen for each mode.
Document Type Text & Image
Auto Correct Changes the Auto Correct ON/OFF. Quality Standard Quality
CD Tray Ejects/retracts the CDR Tray. Expansion Standard
Changes modes in the following order. Dry Time Standard
Home
Copy/Print Photos/Scan/Setup Binding Direction Vertical-Long

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Table 1-25. Timing of Saving or Initializing Control Panel Settings Table 1-25. Timing of Saving or Initializing Control Panel Settings
Mode Print Setting Default Value Mode Print Setting Default Value
Copy Photo Copy Color Restoration Off Print Photo Print Photo Greeting Card Layout EAI: 3-up
Paper Size 4 x 6 (10 x 15 cm) Euro/Asia: Borderless
Frame Off
Paper Type Prem. Glossy
Fix Photo*1 Fix Photo On
Boderless On
Enhance*2 PhotoEnhance
Expansion Standard
Scene Detection Automatic
Fix Photo*1 Fix Photo Off
Fix Red-Eye Off
Enhance*2 Enhance Off
Filter Off
Filter Off
Brightness Standard
CD/DVD Print CD Inner/Outer Standard
Contrast Standard
Print Type Print on a CD/DVD
Sharpness Standard
Document Type Text & Image
Saturation Standard
Quality Best
Photo Layout Sheet Layout 2-up
Print Photo View and Print Photos Paper Size 4 x 6 (10 x 15 cm)
Print All Photos Paper Size 4 x 6 (10 x 15 cm)
Borderless On
Layout Method Automatic layout
Layout Boderless
Photo Layout Place this photo
Quality Standard Quality
Quality Standard Quality
Expansion Standard
Expansion Standard
Date Off
Date Off
Print Info. On Photos Off
Print Info. On Photos Off
Fit Frame On
Fit Frame On
Bidirectional On
Bidirectional On
Print on CD/DVD Layout CD/DVD 1-up
Layout Method Automatic layout
Scene Detection Automatic
Photo Layout Place this photo
Fix Red-Eye Off *3
CD Inner/Outer Standard
Filter Off
Print Type Print on a CD/DVD
Brightness Standard
CD Density Standard Density
Contrast Standard
Sharpness Standard
Saturation Standard
EAI: Letter Scene Detection Automatic
Print Photo Print Photo Greeting Card Paper Size
Euro/Asia: 4 x 6 (10 x 15 cm) Fix Red-Eye Off - This photo
Paper Type Prem. Glossy Filter Off
Brightness Standard
Sharpness Standard
Saturation Standard

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Table 1-25. Timing of Saving or Initializing Control Panel Settings 1.7 Specification for Each Function
Mode Print Setting Default Value
Print Photo Print Index Sheet Expansion Standard 1.7.1 Stand-alone Copy Function (Copy Mode)
Print Proof Sheet Paper Size 4 x 6 (10 x 15 cm)
Paper Type Prem. Glossy 1.7.1.1 Supported Paper and Copy Mode
Infomation*1 File name
Table 1-26. Supported Paper and Copy Mode
Play Movie and Print Photos Paper Size 4 x 6 (10 x 15 cm)
(Epson Artisan 810/Epson Paper Type Print Resolution Dot Micro
Paper Type Prem. Glossy Size Bi-d
Stylus Photo PX810FW/ (UI notation) Quality (H x V) dpi Size Weave
Layout Borderless
TX810FW only)
(Print 1 Frame) Draft 360x180 Eco ON OFF
12-up
(Print N Frame) Plain A4, A5*4 Letter*1 Standard 360x360 MC2-1 ON OFF
Quality Standard Quality Best 720x720 MC1-1 ON ON
Expansion Standard Standard 720x720 MC2-2 ON ON
Fit Frame On Matte A4, Letter*1
Best 5760x1440 MC1-5 ON ON
Bidirectional On
Movie Enhance On Standard*5 720x720 MC1-2 ON ON
A4, 5 x 7
Fix Photo*1 Fix Photo On Photo Paper*4 (13 x 18 cm)*2, Standard 720x720 MC2-2 ON ON
Enhance*2 PhotoEnhance 4 x 6 (10 x 15 cm)
Filter Off
Brightness Standard Standard*5 720x720 MC1-2 ON ON
Letter*1, A4, 5 x 7
Contrast Standard Glossy/
(13 x 18 cm)*2, Standard 720x720 MC2-2 ON ON
Sharpness Standard
Glossy Paper
4 x 6 (10 x 15 cm)
Saturation Standard
Standard*5 720x720 MC1-2 ON ON
Letter*1, A4, 5 x 7
Note : For the default value in FAX mode, refer to 1.7.5 FAX Function (FAX Mode)
Prem. Glossy (13 x 18 cm), 8x 10*1, Standard 720x720 MC2-2 ON ON
(Epson Artisan 810/Epson Stylus Photo PX810FW/TX810FW only) ( p. 44 ) .
4 x 6 (10 x 15 cm)
Note *1 : Supported only for EAI.
*2 : Supported only for Euro/Asia. Letter*1, A4, Standard*5 720x720 MC1-2 ON ON
*3 : In View and Print Photos mode: Off-This photo 5 x 7(13 x 18 cm)*3,
Ultra Glossy Standard 720x720 MC2-2 ON ON
In Print All Photos mode: Off-All photos 8x 10*1,
4 x 6 (10 x 15 cm) Best 5760x1440 MC1-5 ON ON
CD/DVD CD/DVD Best 5760x1440 MC1-5 ON ON
*2 : Supported only for Euro.
*3 : Supported only for EAI/Euro.
*4 : Supported only for Euro/Asia.
*5 : In the case of 4 x 6.
Note : In the case of copy using ADF, only the plain paper is available (Epson Artisan 810/
Epson Stylus Photo PX810FW/TX810FW only).
PRODUCT DESCRIPTION Specification for Each Function 31
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1.7.1.2 Stand-alone Copy Menu *2 : Percentages in parentheses indicate the proportion of the margin level to the
The stand-alone copy mode menu for the Epson Artisan 810/Epson Stylus Photo maximum which bleeds off the edges of paper.
PX810FW/TX810FW/Epson Artisan 710/Epson Stylus Photo PX710W/TX710W Note : When selecting the photo copy, color restoration/filter settings become available in
addition to the above print settings.
(settable items) are shown in the following tables.
Table 1-27. Copy Menus Table 1-28. Copy Layout
Menu Function Layout Description
Number of copies Sets the number of copies within the range of 1 to 99. With Border Makes a copy with 3mm of left/right/top/bottom white margins.
Copy type Selects either color or monochrome.
Borderless Makes a copy with no white margins.
Layout Selects from layouts shown in Table 1-28.
2-Sided 1-up* Makes a double-sided copy of two sheets.
Double-sided printing*1 Selects either On or Off.
Book/2-Sided* Makes a double-sided copy of two pages of a book.
Paper type Selects paper type from the options shown in Table 1-26.
Paper size Selects paper size from the options shown in Table 1-26. 2-up Copy Make a scaling down copy of two sheets of A4 or B5 on one sheet.
Quality Selects print quality from the options shown in Table 1-26. 2-Sided 2-up* Make a scaling down double-sided copy of four sheets of A4 or B5.
Selects zoom type from the following. The preset combination Make a scaling down copy of two pages of an A4 or B5 book on
Book/2-up
differs depending on destinations. one sheet.
Actual (Sets any zoom with +/- key (25% to 400%) after selecting Actual) Note * : The layouts are available only when the duplex unit is installed.
Auto Fit Page
Note : In the case of copy using ADF, only the plain paper is available.
Legal > Letter
(Epson Artisan 810/Epson Stylus Photo PX810FW/TX810FW only)
Letter > 4x6in
Print 4x6in > Letter 1.7.1.3 Copy Speed (TBD)
Letter > 5x7in
setting Not using ADF
5x7in > Letter
Zoom 4x6in (10x15cm) > A4 Table 1-29. Copy Speed (Plain Paper)
A4 > 4x6in (10x15cm) Copy Speed
5x7in > A4 Copy Conditions
(eMemo3, A4/Letter size)
A4 > 5x7in
4x6in > 8x10in Draft Monochrome copy TBD cpm
8x10in > 5x7in 360x180 Color copy TBD cpm
13x18 cm > 10x15 cm
Default Monochrome copy TBD cpm
10x15 cm > 13x18 cm
A5 > A4 360x360 Color copy TBD cpm
A4 > A5
Document Type Selects from Text, Text & Image, Photo Using ADF
(Epson Artisan 810/Epson Stylus Photo PX810FW/TX810FW only)
Density Selects from the nine density levels of -4 to +/-0 to +4.
Table 1-30. Copy Speed
Expansion Selects the margins level (margins bleed off the edges of paper)
(for borderless print) from the Standard (100%), Mid. (50%) or Min. (25%).*2 Copy Speed
Copy Conditions
Selects from Vertical-Long, Vertical-Short, Horizontal-Long, per copy per five copies
Binding Direction
Horizontal-Short. Monochrome copy TBD cpm TBD cpm
Default
Dry Time Selects from Standard, Long, Longer. Color copy TBD cpm TBD cpm
Note *1 : Available when the Double-sided Printing Unit is installed. Monochrome copy TBD cpm TBD cpm
Best
Color copy TBD cpm TBD cpm

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1.7.1.4 Relation Between Original and Copy 1.7.2 Memory Card Direct Print Function (Photos Mode)
The scanning start position is located on the front right of the scan bed. The relations
between the original placed face down and its copy are as follows. 1.7.2.1 Supported Paper and Print Mode
Standard copy Borderless copy Table 1-31. Supported Paper Type & Print Mode
Home position
Paper Type Print Resolution Dot Micro
Home position OLM Size Bi-d
(UI notation) Quality (H x V) dpi Size Weave
OLM A
Plain/Plain Standard 360x360 MC2-1 ON OFF
B Letter*1, A4,
a
A Paper
Readable
B
a Width
C
Matte Letter*1, A4
Standard 720x720 MC2-2 ON ON
C Best 5760x1440 MC1-5 ON ON
Draft 720x360 MC1-2 ON ON
OTM Readable Length A4, 5 x 7 Standard*5 720x720 MC1-2 ON ON
OTM Readable Length RM Photo Paper*4 (13 x 18 cm)*2,
RM
4 x 6 (10 x 15 cm) Standard 720x720 MC2-2 ON ON
E Best 5760x1440 MC1-5 ON ON
D
a
Draft
a
E Paper D 720x360 MC1-2 ON ON
Width Letter*1, A4, 5 x 7 Standard*5 720x720 MC1-2 ON ON
Glossy/
F F (13 x 18 cm)*2, 4 x 6
LM LM
Glossy Paper Standard 720x720 MC2-2 ON ON
(10 x 15 cm)
TM BM
TM BM Draft 720x360 MC1-2 ON ON
Paper Length Letter*1, A4, 5 x 7
*5
Paper Length (13 x 18 cm), 8 x 10*1, Standard 720x720 MC1-2 ON ON
Scan / Print direction Prem. Glossy
4 x 6 (10 x 15 cm), Standard 720x720 MC2-2 ON ON
Figure 1-6. Relation Between Original and Copy (Borderless/With Borders) 16:9wide
Original Document Letter*1,A4, 5 x 7 Standard*5 720x720 MC1-2 ON ON
(13 x 18 cm)*3,
A Scan bed --- Ultra Glossy Standard 720x720 MC2-2 ON ON
8 x 10*1, 4 x 6
B Scan area 1-10 Scanning Range (p.23) (10 x 15 cm) Best 5760x1440 MC1-5 ON ON
C Original (face down) --- Photo
A6 Standard 720x720 MC2-2 ON ON
OTM Top margin (out of scan range) 1-10 Scanning Range (p.23) Sticker1*4
OLM Left margin (out of scan range) 1-10 Scanning Range (p.23) Photo 100 x 148 mm
Standard 720x720 MC2-2 ON ON
Copied Document Stickers*4 (3.9 x 5.8)
D Copied paper --- CD/DVD CD/DVD Best 5760x1440 MC1-5 ON ON
E Print area 1-7 Printing Area (Margins) (p.22) Note *1 : Supported only for EAI.
F Copy --- *2 : Supported only for Euro.
LM, RM Left margin, Right margin* 1-7 Printing Area (Margins) (p.22)
*3 : Supported only for EAI/Euro.
TM, BM Top margin, Bottom margin*
*5 : In the case of 4 x 6.
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1.7.2.2 Supported File Type and Media Type C H E C K The printer does not detect any files stored under the following
The followings describe the file system, media format, and file type supported by the P O IN T directories or their sub-directories.
memory card direct function. Directories containing system properties or hidden properties.
RECYCLED (Windows directory for deleted files)
Table 1-32. Supported File System, Types and Media Format
PREVIEW (directories of CASIO DSC for thumbnail images)
Item Specification SCENE (directories of CASIO DSC for its Best Shot function)
DCF Version 1.0 or 2.0 *1 compliant. MSSONY (directories of SONY DSC for e-mail images, voice memos,
movies, or non-compressed images)
Backup or Scan in Memory form created by this printer
File system DCIM\ALBUM\IMAGE (directories of CASIO DSC for its album
Other than those does not ensure proper operation. File
function)
systems available with the card reader function are restricted
by the hosts specification.
1.7.2.3 Automatic Detection of Images in Memory Card
DCF Version 1.0 or 2.0 compliant When a memory card is inserted in the card slot on the printer, or when a memory card
Memory card DOS FAT format (FAT12/FAT16/FAT32*2) with single is detected at power-on, the printer automatically searches for all images stored in the
partition (basic partitioned) card. When the card is removed, the printer erases the information on the all detected
Media format
CD-R ISO9660 Level1 (Joliet) format files.
ISO9660 Level1 (Joliet) format
DVD-R
ISO9660 Level1 (Joliet) and UDF Bridge format*3 1.7.2.4 Specifications for Handling Image Data
Image files conform to Exif Version 2.21. (Exif version 1.0/ Table 1-33. Specifications for Handling Image Data
JPEG (*.JPG)
2.0/2.1/2.2/2.21 are supported) Item Specification Remarks
Camera Camera definition files used for DPOF mode. Horizontal: 80 X 9200
definition file Valid if the full pass of the AUTPRINT.MRK is within 32 Image size (pixel) ---
Vertical: 80 Y 9200
(*.MRK) letters.
File type Up to 9,990 images When a memory card stores 9,990
P.I.F Print layout definition files compliant with PRINT Image
or more images, the first 9,990
definition file Framer Rev.2.1 specifications. Files in /EPUDL/ directory
images are detected and become
(*.USD) are valid.
valid in the printer. The detecting
P.I.F Print layout definition files compliant with PRINT Image order varies depending on the
definition file Framer Rev.3.1 specifications. Files in a memory card are folder configuration in the card, so
(*.FD2) valid. which images are included in the
Maximum number
first 9,991 cannot be defined.
Note *1: Refer to the Camera File System Standard; DCF Version 2.0, JEIDA-CP-3461 for of images
However, images specified by
more details. camera definition files can be
*2 : FAT32 is not specified in the xD-Picture card standards. This printer supports only selected to be printed even when
reading of xD-Picture card formatted in FAT32. the total number of images has
exceeded 9,990. Up to 999 camera
*3 : DVD that is formatted with only UDF is not supported.
defined image files can be
specified.
Maximum number 99 copies for each image.
---
of copies Up to 999 sheets in total.

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Table 1-33. Specifications for Handling Image Data 1.7.2.5 Memory Card Direct Print Menu
Item Specification Remarks The following describes the menu (settable items) in Photos Mode of Epson Artisan
810/Epson Stylus Photo PX810FW/TX810FW/Epson Artisan 710/Epson Stylus Photo
01/01/1980 00:00:00 to
Valid date and time --- PX710W/TX710W.
12/31/2099 23:59:59
Table 1-34. Memory Card Mode Menu
Supports DCF Ver.1.0 or 2.0- Thumbnail images are used for the
Thumbnail image Menu Item Function
compatible data (Exif format, Print Index Sheet function.
data
160x120 pixels) View and Print
Prints the selected images.
The printer sorts image files in The image number assigned by Photos*1,2
ascending ASCII order based on the printer may be different from Prints all images in a memory card. Specified number of copies is applied
Print All
their full-pathnames such as that assigned by the camera. to the all images (the default is 1 copy). Specifying it for each of the images
Photos*1,2
\DCIM\100EPSON\EPSN0000. If two or more files have the independently also can be made in the preview screen.
JPG, and assigns a number to same full pathname, the sorting Prints an index sheet of the images in a memory card. Refer to Figure 1-9
each of them. function may not operate Print Proof Sheet
File sorting for layout of the index sheet.
If over 1,000 files exist in the properly. (existence of the same
memory card, up to 999 files can Print on CD/ Prints the specified image as a CD/DVD label. Test printing on an A4
full-pathname is not allowed
be numbered and displayed on DVD paper is also available.
under DOS)
LCD. You can select which 999 Prints a template with specified images, and combines the images with
files should be displayed from the Print Photo handwritten messages and drawings on it by scanning them. The text styles
menu on LCD. Greeting Card and text effects of the messages can be specified by marking on the printed
template.
The printer acquires date and time Date and time information included
information included in image in an image file is not always the Photo Layout Prints the images in a memory card with various layout. Refer to Figure 1-9
files in the order of precedence shooting date and time. It changes Sheet for layout.
shown below. each time the image is edited and Print Index Sheet*3
1. Date and time information in restored. The printer acquires the Prints an index sheet that prints images in a memory card in thumbnailed
Acquisition of date latest date and time information.
digital camera standard format form. The number of images to be included in the sheet can be selected
and time
(Exif) Print Index from the following four options.
information for
2. Date and time information Sheet All photos, Latest 30, Latest 60, Latest 90*4
printing
applied on DOS-compliant file Scan Completed Index Sheet to Print Photos
system. Scans the Index Sheet, and prints images according to markings written on
3. Fixed date and time the sheet.
information (01/01/1980, Displays and prints a movies file (MotionJPEG/MPEG1) taken by the
00:00:00) Play Movie and
DSC, and stored in a memory card. Two types of printing, Print 1 Frame
Print Photos*5
and Print N Frames are available.
Starts a slide show on the LCD. Images in a memory card is displayed one
Slide Show by one in the order sorted by the printer. Printing one of the images can be
made from the paused screen.
Note *1: 0 to 99 copies can be specified for each of the images. Up to 999 copies in total.
*2 : The images are listed in ASCII descending order.
*3 : Date and time information applied on DOS-compliant file system is used.
*4 : Latest 60 and Latest 90 are displayed on the LCD depending on the number of
images in the memory card.
*5 : Epson Artisan 810/Epson Stylus Photo PX810FW/TX810FW only.
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1.7.2.6 Makes Prints from Index Sheet Function Rules on reading Index Sheet markings
Print settings The user can specify images to be printed and their print settings shown in Table
Table 1-35. Print Settings 1-35 by putting marking on the Index Sheet. The printer reads the markings
according to the following rules.
Item Print Index Sheet Makes Prints from Index Sheet
Table 1-36. Rules on Reading Markings
According to the marking on the
Layout --- Item Mark Description Remarks
index sheet.
Left edge Reference position for An error occurs if these markings cannot be
Paper Type Plain paper Premium Glossy Photo Paper (one each) reading markings. read due to ink stain or any other cause.
Paper Size Letter*1/A4 According to the marking on the Right edge Reference position for
index sheet. (one each) reading markings.
Date ---
Block code Sheet information
EAI: File name or (36 pcs.) (memory card, page)
MMM./DD./YYYY*2
Image selection Selects the image to be An error occurs if no image selection
Information (Sep./21./2007) --- marking is read.
(30 pcs. x 3) printed.
Euro/Asia: YYYY.MM.DD
Paper type/size Selects the paper type/size. An error occurs if two or more markings are
(2007.09.21) (4 pcs.) read for one image.
Quality Standard (fixed) Standard (fixed) Layout (2 pcs.) Selects the layout. An error occurs if two or more markings are
read for one image. If no marking is read,
Fix Red-Eye Off (fixed)
borderless layout is applied.
Filter Off (fixed) Print all images Prints one copy of each
---
image.
Fix Photo Off (fixed)
Date Prints the date information. When this marking is read, the date is
Scene Detection --- According to the setting made by printed on the image.
Brightness Standard (fixed) the control panel.
Note: About 50% or more range of the mark area must be marked out to be read by the printer.
Contrast Standard (fixed) The figure below shows the judgement example according to the rules described above.
Sharpness Standard (fixed) <OK example> <NG example>
Saturation Standard (fixed)

Print Info. On Photos Off (fixed) Off (fixed)
(not enough) (too much)
Fit Frame Off (fixed) On (fixed)
Bidirectional On (fixed) On (fixed) Index Sheet errors
According to the setting made by Table 1-37. Index Sheet Error List
Expansion ---
the control panel. Error Type Description
Note *1 : Supported only for EAI. The Index Sheet is not properly placed on the document
Incorrect sheet setting
*2 : Printing the file name or the date can be selected from the menu on the LCD. glass.
Incorrect image selection marking Image selection markings are not correct.
Incorrect paper selection marking Paper selection markings are not correct.
The memory card may have been changed or some
Unmatch between memory card
images may have been added or deleted after the Index
and sheet
Sheet is printed.

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1.7.2.7 Print Layout

The following table describes supported layout for each paper type when printing the images. For printing area/margins in border-less printing or in bordered printing, refer to 1.2.5
Printing Area (p.22). Other print layout are described in Figure 1-9.
Table 1-38. Supported Paper Type and Layout (1)

Corresponding Layout
CD (With Boarder)
Picture Package*1
With Border
Index-20 up
Index-30 up
Index-80 up
Jewel Case-
Jewel Case-
Paper Type
CD-variety
Borderless
Lower 1/2
Upper 1/2
Upper 1/2
CD-4 up
Index
20 up
16 up
(UI notation)
2 up
4 up
8 up
Plain/Plain Paper --- O --- --- O O O O --- --- --- O O O O O O O
Matte O O O O O O O O --- --- --- O --- --- --- O O O
Photo Paper*2 O O O O O O O O --- O O O --- --- --- O O ---
Glossy/Glossy Paper O O O O O O O O --- O O*2 O --- --- --- O O O
Prem. Glossy O O O O O O O O --- O O O --- --- --- O O O
Ultra Glossy O O O O O O O O --- O O O --- --- --- O O O
PhotoSticker1*2 --- --- --- --- --- --- --- --- O --- --- --- --- --- --- --- --- ---
PhotoStickers*2 --- O --- --- O O O --- O --- --- --- --- --- --- --- --- ---
CD/DVD --- --- --- --- --- --- --- --- --- --- --- --- O O O --- --- ---
Note *1: Supported only for EAI.

*2: Supported only for Euro/Asia.
Note : Supported paper sizes differ depending on the types of paper.

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Table 1-39. Supported Paper Type and Layout (2)

Corresponding Layout
Play movie and Print Photos-

Photo Greeting Card Sheet
(Borderless/With Border)
Photo Greeting Card 1up
(Borderless/with Border)
Reprint/Restore Photos
Photo Greeting Card-

3up-Greeting Card*1
(With Border)*3
Print N frame
(Borderless)*3
Print 1 frame
Print 1 frame
Print 1 frame
Print 1 frame
Print 1 frame
Camera Text
Index Sheet/
Paper Type
Lower 1/2*3
Upper 1/2*3
PIF-n up*2
PIF-1 up*2
Note Print
Lower 1/2
Upper 1/2
Photo ID
P.I.F*2*3
12-up*3
(UI notation)
Plain/Plain Paper --- O O --- O --- --- --- --- --- O --- O --- --- --- O
Matte --- O O --- --- --- --- --- --- O --- O O O O O O
Photo Paper O O O O --- O O O O O --- O O O O O O
Glossy/Glossy Paper O O O O --- O O O O O --- O O O O O O
Prem. Glossy O O O O --- O O O O O --- O O O O O O
Ultra Glossy O O O O --- O O O O O --- O O O O O O
PhotoSticker1*2 --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- ---
PhotoStickers*2 --- O O --- --- --- --- --- --- --- --- --- O --- --- --- ---
CD/DVD --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- ---
Note *1: Supported only for EAI.

*2: Supported only for Euro/Asia.
*3: Epson Artisan 810/Epson Stylus Photo PX810FW/TX810FW only.
Note : Supported paper sizes differ depending on the types of paper.

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Trimming Function
Trimming Off
A trimming function is provided as a means of coordinating an image with the
types of photo frames handled by the printer. This function can be switched On/ When an image is aligned vertically with the photo frame.
Off. This function is described briefly below.
The printed photo frame and an image to be printed are matched in length along
one side and the image is resized along the perpendicular side to fit the frame on
that side. Any part of the image that does not fit within the photo frame is trimmed Photo frame
away (not printed). However, if the number of pixels of the longer side of the (print area)
image are more than twice as long as the shortest side, the trimming function is not
effective when printing even the trimming is set. The trimming function is always
set On if borderless or upper half layout is selected.
Trimming On
Blank area
When an image is aligned vertically with the photo frame.
When an image is aligned horizontally with the photo frame.
Trimmed Photo frame

areas (print area) Blank Photo frame
area (print area)
When an image is aligned horizontally with the photo frame.

Figure 1-8. Trimming Function (when trimming is not operated)
Photo frame Rules on Numbering and Rotating Images

(print area)
The numbers shown in Figure 1-9 indicate the photo frame numbers used for the
print layout. Horizontally oriented images are printed as shown by the numbers.
Vertically oriented images, which has more pixels vertically than horizontally, the
Trimmed areas vertical photo data is allocated instead, and the number shown in the figure below
is then rotated 90 degrees before being printed. In Index printing mode, the
Figure 1-7. Trimming Function (when trimming is being operated) numbers are printed as they are shown below, regardless of the shape of the photo
data.
However, when the photo data has an equal number of pixels vertically and
horizontally the photos are printed without rotation, regardless of the layout.
NOTE: The vertical photo data refers to when the photo data file itself is set for a
vertical (portrait) orientation. Photo data is defined as the vertical photo
data if it is taken by a digital camera with a portrait position detecting
function.)
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Paper top edge 1.7.3 Camera Direct Print Function (PictBridge)

Printing operations (selecting images to be printed, making print settings, starting/
canceling printing, and monitoring print process) can be carried out from a directly
connected DSC (Digital Still Camera) that conforms to the standard described below.
1.7.3.1 Available DSC

Those DSCs which are compliant with one of the following standards.
CIPA DC-001-2003 Digital Photo Solutions for Imaging Devices
<Border-free> <1 sheet With Border> <Upper 1/2> <Lower 1/2> <2 up>
(DPS Version 1.0)
1 2 1 2 3 4 CIPA DC-001-2003 Rev.2.0, Digital Photo Solutions for Imaging Devices
22
19
16
13
5 6 7 8 (DPS Version 1.1).
23
20
17
14
3 4
9 10 11 12
24
21
18
15
5 6 13 14 15 16 1.7.3.2 Print Settings Available from DSC
10
1
7 8 17 18 19 20
The following print settings can be made from the DSC. However, depending on the
11
2
<4 up> <8 up> <20 up> DSC, some of the settings may not be available.
12
3
<Jewel Case Index> <Jewel Case Upper 1/2>
1 Table 1-40. Print Settings Available from DSC

2 3 Item PictBridge
5
4 5 1 2 3 4 5 6 7 8
How to specify images Single Sheet / Multiple Sheet / DPOF specified / XHTML-Print
6 7 8 9 9 10 11 12 13 14 15 16
6
17 18 19 20 21 22 23 24
Paper type Plain Paper / Prem. Glossy
<Photo ID> <Photo Package> <Greeting Card>
25 26 27 28 29 30 31 32 Paper size 4x6in (10x15cm), 5x7in (13x18cm), 8x10in*1, Letter*1, A4, 16:9 wide, CD/
33 34 35 36 37 38 39 40 DVD
1 2 3 4 5
6 7 8 9 10
41 42 43 44 45 46 47 48 Layout Borderless / With Border / 2-up / 4-up / 8-up / 20-up / CD/DVD-1 up*2 /
1 2 3 4
CD/DVD-4up*2 / CD/DVD Variety*2
13
9
5
1
49 50 51 52 53 54 55 56
5 6 7 8 11 12 13 14 15
14
10
57 58 59 60 61 62 63 64 Date On / Off
6
2
9 10 11 12 16 17 18 19 20
65 66 67 68 69 70 71 72
15
11
Quality Draft / Standard Quality / Best

7
3
13 14 15 16 21 22 23 24 25
73 74 75 76 77 78 79 80
16
12
8
4
17 18 19 20 26 27 28 29 30 Auto Correct On / Off

<PhotoSticker 16up> <Index-20 up> <Index-30 up> <Index-80 up> Trimming Any specified area
Control of printer The following operations are available; Getting the printer status, starting a
print job or canceling it immediately or after printing the current page is
Figure 1-9. Rules on Numbering and Rotating Images
finished.

*2 : When Print on CD/DVD is selected on the print setting menu.

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1.7.3.3 General Operation Procedure 1.7.3.4 Operations when a DSC is connected

Table 1-41. Operations during Connecting DSC
C H E C K Before connecting the DSC, check that the printer is in the
P O IN T following status. Operation Specifications
No print job from a computer is processed or performed. Connecting When a DSC is connected as described in 1.7.3.3 General Operation
Direct print from a memory card is not processed or performed. DSC Procedure ( p. 41 ) Step 3-1, Epson Artisan 810/Epson Stylus Photo
Stand alone copy using the scanner function is not operating. (print start) PX810FW/TX810FW/Epson Artisan 710/Epson Stylus Photo PX710W/
Backup of a memory card is not proceeded. TX710W displays PictBridge logo on the LCD.
No error is occurring such as paper out error or ink out error. Canceling A print job can be canceled from the DSC.
printing The [Stop/Clear setting] button also cancels the print job.
The DSC direct print procedure differs depending on the DSC specifications. The
following explains common procedure. After printing When performing memory card direct print after printing from a DSC, the
1. Setting on the printer is completed USB cable connecting the DSC must be disconnected from the printer in
advance.
Before connecting a DSC with a USB cable, make the print settings such as paper
type/size, layout setting on the printer. This may not be required for some DSCs. Exclusion Print settings made on both the DSC and the printer can become impossible
control settings for the printer due to unsupported combination of paper type, paper
2. Setting on the DSC size and layout. In such case, the print settings are automatically changed as
Make the following settings on the DSC before connecting it to the printer. Some follows.
DSCs may require to first connect to the printer for making the settings. The settings made on the DSC are maintained. Any print setting items that are
not specified by the DSC are changed in accordance with the DSC settings.
When printing multiple images, specify images and number of copies using
When the paper type is changed, changed to Prem. Glossy, when the paper
the DPOF and Multiple Sheet menus. The menus may not be available on
size is changed, changed to 4 x 6 size. And when the layout is changed,
some DSCs. changed to Borderless layout.
When printing a single image, specify an image and the number of copies.
Specifying the number of copies may not be available on some DSCs.
Select the paper type/size, layout, and make the Fit to Frame setting if
necessary. These settings may not be available on some DSCs.
3. Starting to print
When the print settings on both the printer and the DSC is completed, follow the
procedure below to start printing.
1. Connect the printer and the DSC with a USB cable. Using a USB cable
included in the DSC package is recommended.
2. Operate the DSC to start printing.
3. Printing is carried out according to the settings made on the DSC. When some
print settings have not been made on the DSC, the corresponding settings
made on the printer are applied.

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1.7.4 Various Settings (Setup Mode) Table 1-42. Menu List for Setup Mode
Item Function
Epson Artisan 810/Epson Stylus Photo PX810FW/TX810FW/Epson Artisan 710/
Changes settings for the printer. The menu is described
Epson Stylus Photo PX710W/TX710W provides various configuration and
below.
maintenance. They can be done by selecting Setup from the menu on LCD. The
CD/DVD Alignment
following explains the outline of these menu functions.
Makes the printing position adjustment for CD/DVD
Table 1-42. Menu List for Setup Mode label.
Item Function Stickers*2
The current ink levels of each of the cartridges are Makes the printing position adjustment for Stickers.
displayed in bar chart by the rules described below. Thick Paper
The bar chart is displayed in the order of cyan, yellow, Selects On/Off of friction reduction between paper and
light cyan, black, magenta, and light magenta from the printhead.
Ink Levels
left. Sound*1
When initial filling is completed, or after replacing the Selects On/Off of the settings of beep sound, audio
cartridge, the ink level becomes 100% (full). output, and also selects the volume.
The ink level is indicated in increments of 1%. Printer Setup Screen Saver Settings*2
Runs various maintenance for the printer. The following If the panel is not used in stand-by mode, plays a slide
shows each menu. show using the images in a memory card as the screen-
saver.
Nozzle Check
A nozzle check pattern to check the Printhead nozzles Display Format
status is printed. A head cleaning can be run if necessary. The screen when displaying a photo can be selected from
(Refer to Figure 1-10 for nozzle check pattern.) the following three types.
Head Cleaning 1-up with Info
Runs a printhead cleaning. The cleaning cannot be made 1-up without Info
Maintenance
when low ink level is detected. In such case, an ink low View Thumbnail Images
error is displayed instead of running the cleaning. Date/Time*1
Head Alignment Daylight Saving Time*1
Adjustment to improve the bi-directional print quality. Country/Region*1
Head alignment icon and the instructions for the
Language
adjustment are displayed on the LCD.
Automatic Head Maintenance Changes settings for Network.
Selects On/Off of the auto head cleaning. Confirm Network Settings
Displays the current settings. Status Sheet can be printed.
(Refer to Figure 1-11.)
General Network Setup
Changes settings for printer name and TCP/IP (auto/
Network Settings
manual).
Wireless LAN Setup
Enabling/disabling Wireless LAN.
File Sharing Setup
Changes settings of the files in a memory card for file
sharing via network.

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Table 1-42. Menu List for Setup Mode

1 1 1 1 1 1
10 10 10 10 10 10
Item Function 11
21
20
11
21
20
11
21
20
11
21
20
11
21
20
11
21
20
30 30 30 30 30 30
31
Makes the print settings via home networking using such as 31
40
31
40 40
31
40
31
40
31
40
Home Network Print Settings*1 41
50
41
50
41
50
41
50
41
50
41
50
a digital TV or PC. 51
61
60
51
61
60
51
61
60
51
61
60
51
61
60
51
61
60
70 70 70 70 70 70
Changes settings for FAX. Refer to 1.7.5 FAX Function 71
81
80
71
81
80
71
81
80
71
81
80
71
81
80
71
81
80
90 90 90 90 90 90
Fax Setting*1 (FAX Mode) (Epson Artisan 810/Epson Stylus Photo 91
101
100
91
101
100
91
101
100
91
101
100
91
101
100
91
101
100
110 110 110 110 110 110
PX810FW/TX810FW only) ( p. 44 ) . 111
120
111
120
111
120
111
120
111
120
111
120
121 121 121 121 121 121
130 130 131 130 130 130 130
Bluetooth Settings Changes settings for Bluetooth. 131
141
140
131
141
140
141
140
131
141
140
131
141
140
131
141
140
150 150 150 150 150 150
The print settings and color correction to be used for the 151
161
160
151
161
160
151
161
160
151
161
160
151
161
160
151
161
160
170 170 170 170 170 170
camera direct print (PictBridge) can be selected and set. 171
180
171
180
171
180
171
180
171
180
171
180
When print conditions (paper type, paper size, layout, Cyan Yellow Light Black Magenta Light
PictBridge Setup quality, and auto correct) are specified from the DSC, the Cyan Magenta
DSC settings take priority over the settings made here. For
details, refer to 1.7.3 Camera Direct Print Function
360dpi WF1 (MC2-1) LN2 dot
(PictBridge) ( p. 40 ) .
0.141mm (1/180inch)
Selects a folder when printing from an external device other
Select Location 32 dots
than DSC.
Restores the default settings for FAX and Network.
Individual initialization of FAX or network settings is
available for Epson Artisan 810/Epson Stylus Photo Note : The numbers shown in the figure are nozzle numbers. The numbers and the color names
Restore Default Settings PX810FW/TX810FW. are not printed on an actual nozzle check pattern.
Individual initialization of network or other settings is
Figure 1-10. Nozzle Check Pattern
available for Epson Artisan 710/Epson Stylus Photo
PX710W/TX710W.
Note *1 : Epson Artisan 810/Epson Stylus Photo PX810FW/TX810FW only.

Note : When the settings for the network are changed, network connection may be
interrupted temporarily.

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1.7.5 FAX Function (FAX Mode) (Epson Artisan 810/

HHHH EPSON Status Sheet HHHH Epson Stylus Photo PX810FW/TX810FW only)
<General Information>
MAC Address
Software
XX:XX:XX:XX:XX:XX
(NONE).$$$$$$ (NONE)($$$$$$$$$1$$$$$/$$$$$$$$)
The following shows the fax functions and specifications of this printer.
Printer Model $$$$$$$$$1$$$$$$$$$2$$$$$$$$$3$$
Printer Name $$$$$$$$$1$$$$$ Note : The default settings are underlined in the following tables.
<Ethernet>
Network Status Auto(100BASE-TX)
Port Type (NONE) 1.7.5.1 Basic Specifications
<Wireless>
Wireless Mode
Communication Mode
OFF
Infrastructure
Table 1-43. Basic Specifications
Operation Mode IEEE802.11b/g
Communication Speed Auto(5.5Mbps) Function Specification
SSID $$$$$$$$$1$$$$$$$$$2$$$$$$$$$3$$
Channel (NONE)
Desktop facsimile with sending/receiving
Security Level WEP-128bit(104bit)
FAX type
AP Authentication Method
Link Status
Auto(Open System)
Disconnected capabilities (Super G3, B&W and color scan)
Access Point(MAC Address) XX:XX:XX:XX:XX:XX
Signal Strength No Good Supported line Telephone subscriber line
SSID List E:$$$$$$$$$1$$$$$$$$$2$$$$$$$$$3$$/ 1/Security(OFF)
I:$$$$$$$$$1$$$$$$$$$2$$$$$$$$$3$$/ 2/Security(OFF)
E:$$$$$$$$$1$$$$$$$$$2$$$$$$$$$3$$/10/Security(OFF) Modem speed Up to 33.6kbps
I:$$$$$$$$$1$$$$$$$$$2$$$$$$$$$3$$/11/Security(OFF)
E:$$$$$$$$$1$$$$$$$$$2$$$$$$$$$3$$/XX/Security(OFF)
CCITU/ITU Group 3 fax with Error
Configuration Method WPS-PIN Error Correction Mode
<TCP/IP>
Correction Mode
Obtain IP Address Manual
IP Address XXX.XXX.XXX.XXX Speed dials (Max.) 60 names & numbers
Subnet Mask XXX.XXX.XXX.XXX
Default Gateway
APIPA
XXX.XXX.XXX.XXX
Disable Document memory (Max.) 180 pages (ITU-T Chart No.1)
Acquisition way of DNS ADDR Disable
Primary DNS Address XXX.XXX.XXX.XXX PC Fax Supported
Secondary DNS Address XXX.XXX.XXX.XXX
Proxy Use Disable
Proxy Address $$$$$$$$$1$$$$$$$$$2$$$$$$$$$3$$$$$$$$$4$$$$$$$$$5$$$$$$$$$6$$$ Transmit speed Approx. 3 seconds per page
$$$$$$7$$$$$$$$$8$$$$$$$$$9$$$$$$$$$0$$$$$$$$$1$$$$$$$$$2$$$$$$
$$$3$$$$$$$$$4$$$$$$$$$5$$$$$$$$$6$$$$$$$$$7$$$$$$$$$8$$$$$$$$$
9$$$$$$$$$0$$$$$$$$$1$$$$$$$$$2$$$$$$$$$3$$$$$$$$$4$$$$$$$$$5$$
1.7.5.2 Supported Functions
Proxy Port (NONE)
Universal Plug and Play Disable
Device Name $$$$$$$$$1$$$$$ Scan
Internet Connect State Enable, disconnected
Bonjour Disable
Bonjour Name $$$$$$$$$1$$$$$.local. Function Specification
Bonjour Printer Name $$$$$$$$$1$$$$$
<Vista>
Standard: 8 pixel/mm x 3.85 lines/mm
WSD Disable
Fine: 8 pixel/mm x 7.7 lines/mm
<MS Network(R)> Disable Monochrome
Host Name $$$$$$$$$1$$$$$
Photo: 8 pixel/mm x 7.7 lines/mm
Workgroup Name $$$$$$$$$1$$$$$
Resolution
File Share Name
File Sharing Mode
$$$$$$$$$1$$
Full Access (with error diffusion)
<Idle Timeout> Fine: 200 x 200 dpi
LPR
Port9100
XXXX[sec]
XXXX[sec]
Color*
WSD Print XXXX[sec] Photo: 200 x 200 dpi
WSD Scan XXXX[sec]
HHHHHHHHHHHHHHHHHHHHHHHHHHHH
Contrast 9 levels
Flatbed: Fixed to 216 mm x 297 mm
Scan size
ADF: 210 to 216 mm x 279 to 335.6 mm
Figure 1-11. Sample of Network Status Sheet Note* : When color fax fine or photo can be selected.

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Print User Setting
Function Specification Function Specification

EAI/Latin: Letter/A4/legal Volume Buzzer: On/Off
Paper size
Others: A4
Display*: dd.mm.yyyy/mm.dd.yyyy/yyyy.mm.dd
Paper type Fixed to plain paper hh:mm (12h/24h)
Date and time
Resolution Standard: 360 x 360 dpi Backup: N/A
Dot size MC2-1 Daylight time:Available
Bi-directional Available Pending job viewer N/A (cannot reserve)
Microweave N/A Elapsed time Available (displays time to redial)
Borderless printing N/A External memory N/A
Automatic reduction On/Off Language Depends on destination
Backup fax reception and Audio monitor Available (buzzer)
Available*1
reprint
Note* : The display format can be changed from the Printer Setup menu.
Type: Last transaction (off/send error/every send)
Fax log (last 30 transactions)*2
Speed dial list
Group Dial List
List Power-fail report
Protocol trace
Font size: 12pt
Language:Depends on destination
Size mismatch Print*3
Footer N/A
Note *1 : Volatile memory (approx. 2MB) to save FAX data is installed in this printer. When
received FAX data is reprinted from menu, it will print from latest data in the
memory. If the amount of memory is insufficient when receiving FAX, the oldest data
will be deleted in order to save the memory for receiving FAX.
*2 : Displaying on LCD is also available in addition to printing log.
*3 : The printer stops printing after printing the first page on the current paper. The
received fax images (data) can be reprinted.

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Dialing Answering
Function Specification Function Specification

Total registration 60 (Max.) On/Off (with answer mode button)
Auto answer
Characters available for 1-9, 0, space, *, #, - (pause), space Ring to answer: 1-9 times*
registering number DRD all/single/double/triple/double&triple*
Total digits for TAM/IF Available
64 (Max.)
registering number
Easy receive N/A
Characters available for
Speed/Group a-z, A-Z, 1-9, 0, @._-&/:;,?*()=+#!%~, space Answer prefix N/A
registering name
dial
Total characters for Caller ID N/A
40 (Max.)
registering name FAX/TEL mode N/A
Options N/A Remote receive/remote telephone N/A
Press the Speed Dial/Group Dial button to Note* : The default depends on destination.
Selection method
display the menu
Transmission
Function Recalls fax numbers*1
One-touch dial N/A Function Specification
Group dial Total registration 30 (Max.) Sequential broadcast Available
Direct dial Total digits 64 (Max.) Direct transmission Color only
Busy Memory transmission Monochrome only
Fixed to two times
Redial No answer Delayed memory transmission Available
Buffer Last one number Total pages 100 (Max.)
Redial interval Fixed to one minute Multi-page transmission Monochrome: MH/MR/MMR*
Data compression
Redial attempts Fixed to two times Color: JPEG
EMO Tone/Pulse 10pps Transmission reservation N/A

Dial mode
Others Tone*2 a-z, A-Z, 1-9, 0, @._-&/
Fax header Characters available
:;,?*()=+#!%~, space
PBX N/A (Owner information)
Total characters 40 (Max.)
Dial prefix N/A
Fax header Characters available 1-9, 0, +, space
On-hook dialing N/A
(Own number) Total characters 40 (Max.)
Note *1: The fax numbers can be edited from the Fax settings menu.
Overseas mode N/A
*2 : Basically, only tone is available, but pulse can be selected with PC support tool for
some destinations. (TBD) Poll to send N/A
Note* : The compression method is automatically selected depending on the receiver.

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Reception 1.7.6 Other Functions

Function Specification Epson Artisan 810/Epson Stylus Photo PX810FW/TX810FW/Epson Artisan 710/
Epson Stylus Photo PX710W/TX710W allows you to use various functions by
FAX forwarding N/A
selecting one of the following modes from the menu on LCD.
Block junk faxes N/A
Block no-ID calls N/A 1.7.6.1 Scan Mode
Poll to receive Available Scan to Email
Scan to Memory Card
Communication
Scan to PC
Function Specification
Scan to PDF
ECM On/Off
When Scan to Memory Card is selected, you can change settings for saving format,
V.34 On/Off
scanning range, document type, and saving quality according to the instructions
Region Depends on destination displayed on the LCD. After scanning, the scanned data is saved in the memory card.
JBIG N/A As for other menus, the Epson Scan installed in PC is activated and runs each function.
After selecting one of those above, the selection menu of the connected PC appears.
Telephone When connected via USB, USB Connection is displayed. When connected via a
wired network, the PC name connected via the network is displayed (selecting Last
Function Specification Used can choose the PC connected last). Then the function is run on the selected PC.
Jack: Available
1.7.6.2 Backup Data
Handset: N/A
You can save data as a back up from the file in the memory card to the file in the
External telephone Hook detect: Available externally-connected CDR drive, etc. or delete all the files in the memory card.
Manual send: Available
Manual receive: Available 1.7.6.3 Print Ruled Papers
You can print ruled lines on A4 plain paper for use of a sheet of notebook or a letter by
Others operating according to the instructions displayed on the LCD. Ten types of ruled lines
are available.
Function Specification
Power save mode Available 1.7.6.4 Coloring Book
Receive and print during power off N/A Scans the document on the document table or obtains the image data from the memory
card and traces the outline automatically, and then prints the outline as a coloring sheet.
Copy during faxing N/A
You can select from Photo or Drawing on the Scanner or Photo on Memory Card
Scan during faxing N/A for making the coloring sheet.
Save received data during power off N/A
Note : By selecting the menu in FAX mode or by running the function of the FAX utility
installed on your PC, you can self-diagnose the sending/receiving FAX functions. The
result will be printed as a report.

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CHAPTER
2
OPERATING PRINCIPLES
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2.1 Overview 2.1.2 Printhead

Description in this chapter is applied to Epson Artisan 810/710/Epson Printing method : On demand inkjet (F6-Shrink head)
C H E C K
P O IN T Stylus Photo PX810FW/TX810FW/PX710W/TX710W but some of it can Nozzle
also be applied to Epson Artisan 835/837/725/730/Epson Stylus Photo
PX820FWD/TX820FWD/PX830FWD/PX720WD/TX720WD/PX730WD/ Color Bk, C, M, Y, Lc, Lm (6 colors)
TX730WD. Refer to the following for the difference from Epson Artisan
810/710/Epson Stylus Photo PX810FW/TX810FW/PX710W/TX710W. Nozzle 1,080 nozzle (Each color 180 nozzle x 6 lines)
Power-on sequence for Epson Artisan 835/837/725/730/Epson Stylus Nozzle pitch 0.141 mm for each line (1/180 inch)
Photo PX820FWD/TX820FWD/PX830FWD/PX720WD/TX720WD/
PX730WD/TX730WD: 8.2.1 Power-On Sequence (p.252)
Motors & sensors configuration for Epson Artisan 837/730/ The nozzle layout as seen from behind the printhead is shown below.
Epson Stylus Photo PX830FWD/PX730WD/TX730WD:
9.2.1 Motors & Sensors (p.282)
This section describes the operating principles of the Printer Mechanism of this printer.
B#180 D#180 F#180
2.1.1 Printer Mechanism A#180
B#179
C#180
D#179
E#180
F#179
A#179 C#179 E#179
The following describes the mechanism, motors and sensors that construct the printer. B#178 D#178 F#178
A#178 C#178 E#178
PF Motor PF Encoder
Paper feed direction

Intermediate
EJ Roller Roller
CDR Tray
PF Roller
B#3 D#3 F#3
A#3 B#2 C#3 D#2 E#3 F#2

A#2 B#1 C#2 D#1 E#2 F#1
PW Sensor
Carriage Assy A#1 C#1 E#1
CR Encoder Pick-up
Roller
Printhead
EJ Frame Assy
LD Roller
Carriage movement direction
Carriage Shaft
Figure 2-2. Nozzle Layout
(1)
PE Sensor
(2)
Cover Open
Sensor (1) Photo Tray
Sensor
Cartridge (2) Duplex Unit

Box Unit Ink System CR Motor Decompression Sensor
Motor
Figure 2-1. Printer Mechanism Block Diagram
OPERATING PRINCIPLES Overview 49
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2.1.3 Motors & Sensors

The following describes the motors and sensors.
Table 2-1. Motors & Sensors (Printer)

Name Motors & Sensors name # C
6 A
Printhead ---
1
CR Motor A
5 Printhead
Carriage mechanism CR Encoder 1
PW Sensor 2
PF Motor B
PF Encoder 3
Paper feeding mechanism
PE Sensor 4
Photo Tray Sensor 5
Ink Supply mechanism Decompression Motor C
3
Duplex Printing mechanism Duplex Unit Sensor 6
2
C H E C K See 3.2.1 Motor and Sensor Troubleshooting (p.62) for the each B 4
P O IN T motor and sensor specification.
Figure 2-3. Motors & Sensors (Printer)

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Table 2-2. Motors & Sensors (Scanner)

8
Name Motors & Sensors name #
Scanner Carriage Unit --- D
Open/close detection
Cover Open Sensor 7
mechanism
Drive section of Scanner Scanner Motor D

Carriage mechanism Scanner CR Encoder 8
Table 2-3. Motors & Sensors (ADF) 7

ADF Motor E
Scanner Carriage Unit
Paper feeding mechanism ADF DOC Sensor 9
ADF PE Sensor 10
Figure 2-4. Motors & Sensors (Scanner)
C H E C K See 3.2.1 Motor and Sensor Troubleshooting (p.62) for the each
10
Figure 2-5. Motors & Sensors (ADF)

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2.1.4 PG setting
Following is the PG setting for this printer.
Table 2-4. PG positions/Cam

PG (++)
PG PG (+)
PG (Typ.)
PG (-)
Pos.1 Pos.2 Pos.3 Pos.4

Type
PG (-) PG (Typ.) PG (+) PG (++)

PG measurement (mm) 1.2 1.7 2.35 5.8
Position name Home position Normal position PG large position PG max position
Plain paper printing Envelope printing
Printing EPSON brand paper CD/DVD
Avoiding friction of PG (-) Avoiding friction of PG (Typ)
Capping
Description Wiping
Capping
Not printing Ready position after Capping Capping
EJ release
initialization
AID
Rotating direction for PF Motor Clockwise

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2.2 Power-On Sequence C H E C K PF Drive Shift Status

P O IN T In this printer, the PF Motor drives five different mechanisms. The
Initializing operations of this printer at power-on differ between when powered off mechanism driven by the PF motor is switched by changing the position
normally (Simple Reset Sequence (p54)) and when powered off abnormally (All Reset of the Transmission Arm (See Figure 2-6.) using the PF Motor's drive
force while the carriage presses the Switch Lever to the 0-digit side
Sequence (p56)). This section describes how this printer operates in the Simple Reset (Switching Position). The following shows how to use the simplified
Sequence and in the All Reset Sequence under certain conditions. diagram which indicates the relationship between the position of the
Transmission Arm and the mechanism driven by the PF motor.
C H E C K From the next page on, simplified diagrams of the printer describe
1
P O IN T operations in each sequence. The following shows how to use the Shows the PF Motor's drive force is
CDR Tray Drive Position
diagrams. transmitted to the CDR Tray movement
(1)
Printer Operation Status mechanism.
Rotation Direction of PF Motor PG position change by APG Mechanism

Clockwise: forward feeding This shows the change from "PG++" to Shows the PF Motor's drive force is
2
Counterclockwise: backward feeding "PG-". ASF Drive Position (2) transmitted to the paper loading
This shows clockwise rotation. mechanism.
Shows carriage movement. Digit number of CR
PG Position
This shows "PG-".
Shows the PF Motor's drive force is
80 HP 0 APG Drive Position (4)
transmitted to the APG mechanism.
4
Carriage
EJ Frame Assy Shows the PF Motor's drive force is

Photo Tray Drive Position
transmitted to the cassette's photo tray
PG++ (5)
PG- movement mechanism.
5
PF Roller Ink System Drive Position Shows the PF Motor's drive force is
CR Lock
Red: Set (6) transmitted to the Ink System.
White: Released 6
The Switch Lever is in the Intermediate
EJ Release Trigger Position change of Switch Lever Position, where the transmitted PF
EJ Frame Assy Intermediate Position Motor's drive force is cut off from each
This shows EJ Frame Assy mechanism except for the paper feeding
is rising. mechanism.
Shows the Switch Lever is in the
PF Drive transmission Switching Position and the
path is changing. Transmission Arm is shifting; in this
Transmission (Switching Position) case, from position (6) to (1) by the PF
Arm Motor's drive force.
Figure 2-6. Printer Operation Status Figure 2-7. PF Drive Shift Status
Note : In power-on sequences, there is no operation using positions (2) and (5).
This printer does not use position (3).
OPERATING PRINCIPLES Power-On Sequence 53

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2.2.1 Simple Reset Sequence Table 2-5. Detailed Operations in Simple Reset Sequence
PF Drive Decom-
This sequence is executed at power-on under the following conditions: Operation Printer Operation Status Shift pression
After powered off normally without any paper jam or fatal error. Status Pump
At power-on, the CDR Tray is retracted, and the carriage is in the home 2-2. The carriage moves to the 0-digit side
slowly and checks it touches the Right
position. Frame. If the amount of carriage
80 HP 0 1
movement falls within the specified
This section describes the printer operations in the Simple Reset Sequence under the steps when the carriage touches the ---
following preconditions in Table 2-5 "Detailed Operations in Simple Reset Sequence". Right Frame, the home position is fixed. PG++
PG-
Afterward, the carriage position is

Preconditions monitored according to the signals from
Set to PG- and the EJ Frame is down. the CR Encoder.
2-3. To detect the origin position of the
No paper is on the paper path. Transmission Arm, the PF Motor rotates
80 HP 0
Scanner Open Error is not occurring. clockwise to confirm the Transmission ---
PG++
Arm touches the frame. PG-
Duplex Unit is not installed.
2-4. The PF Motor rotates counterclockwise
CR Stopper is removed. 80 HP 0 1
by the specified steps to shift the
Initial ink charge is completed. Transmission Arm to the CDR Tray ---
PG++
Auto head cleaning: ON Drive Position. PG-
No ink cartridge is in either ink low or ink end status. 2-5. The carriage returns to the home 80 HP 0 1
position.
---
Table 2-5. Detailed Operations in Simple Reset Sequence PG++
PG-
PF Drive Decom-
2-6. To confirm the CDR Tray is retracted 80 HP 0
Operation Printer Operation Status Shift pression fully, the PF Motor rotates
1
Status Pump counterclockwise to detect the tray is ---

PG++
1. Check the Case Open Sensor/waste 80 HP 0
retracted to the full. PG-
ink over flow 2-7. To shift the Transmission Arm to the Ink
--- 80 HP 0 1
1-1. Check the Case Open Sensor and PG++ System Drive Position, the carriage
confirm the scanner is not open.
PG-
6
moves to the Right Frame. ---
PG++
PG-
1-2. Readout the value of waste ink counter 80 HP 0
to check if waste ink overflow is 2-8. To detect the origin position of the
occurring. --- 80 HP 0
PG++ Transmission Arm, the PF Motor rotates
PG-
6
clockwise to confirm the Transmission ---
PG++
2. Seeking the home position 80 HP 0
2-1. PF Motor rotates counterclockwise to 2-9. The PF Motor rotates counterclockwise

--- 80 HP 0
release the CR lock. PG++ by the specified steps to shift the
PG-
6
Transmission Arm to the Ink System ---
PG++
Drive Position. PG-
(Continued to the next page.)

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Table 2-5. Detailed Operations in Simple Reset Sequence Table 2-5. Detailed Operations in Simple Reset Sequence
PF Drive Decom- PF Drive Decom-
Operation Printer Operation Status Shift pression Operation Printer Operation Status Shift pression
Status Pump Status Pump
2-10.The carriage returns to the home 80 HP 0 7-4. After checking the temperature of the 80 HP 0
position. head thermistor, the carriage moves to
--- the position for empty suctions, then it ---
PG++ PG++
PG-
6 turns back to the home position. PG-
6
3. Low temperature operation sequence *1 80 HP 0 7-5. After checking the Printhead for clogged 80 HP 0
3-1. The carriage moves back and forth nozzles using the AID function*3,
--- detects the ink remaining. ---
between the 0-digit side and the 80-digit PG++ PG++
PG- PG-
side for two times. 6 6
4. Set to the Intermediate Position 8. CR lock setting 80 HP 0

80 HP 0
4-1. To avoid applying excess load at the PF 8-1. The PF Motor rotates clockwise to set ---
Measurement next, the carriage moves --- the CR lock. PG++
PG++ PG-
to the 0-digit side and sets the Switch PG-
6
6
Lever to the Intermediate Position. oC oF)

Note *1 : Executed when the detected temperature is under 5 (41 by the thermistor on
4-2. The carriage returns to the home 80 HP 0
the Printhead.
position.
--- *2 : A periodic empty suction may be performed depending on the status.
PG++
PG-
6
*3 : When the auto head cleaning setting is On
5. PF Motor Measurement 80 HP 0 If clogged nozzles are detected, the clogged nozzle check using the AID function is
5-1. The PF Motor rotates clockwise until the --- performed before starting printing once again. If clogged nozzles are detected again
PF Roller turns three times to perform a PG++ after this check, the auto head cleaning is executed.
PG-
load measurement. 6
6. Detecting ink cartridges and 80 HP 0 When the auto head cleaning setting is Off
initializing the ink system The auto head cleaning is not carried out whether or not clogged nozzles are
---
6-1. After checking the ink end sensor, PG++
PG-
detected.
detects the ink remaining.*2 6
7. Printhead's clogged nozzle check by

AID
80 HP 0 1
7-1. To release the Intermediate Position of
the Switch Lever and shift the ---
PG++
Transmission Arm to the Ink System PG-
Drive Position, the carriage moves to the

Right Frame.
position.
---
PG++
PG-
6
7-3. After the necessary flushing is 80 HP 0

completed, the Decompression Pump is Decom-
driven for about one second to suck ink PG++ pressing
from the ink cartridges. PG-
6

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2.2.2 All Reset Sequence Table 2-6. Detailed Operations in All Reset Sequence
PF Drive Decom-
This sequence is executed at power-on under either of the following conditions:
Operation Printer Operation Status Shift pression
After a power failure or a fatal error Status Pump
Paper jam is occurring. 1. Check the Case Open Sensor/waste 80 HP 0
CDR Tray is not retracted. ink over flow

---
1-1. Check the Case Open Sensor and PG++
The carriage is out of the home position. confirm the scanner is not open.
PG-
6
1-2. Readout the value of waste ink counter

This section describes the printer operations in the All Reset Sequence under the to check if waste ink overflow is
80 HP 0
following preconditions in Table 2-6 "Detailed Operations in All Reset Sequence". occurring. ---
PG++
PG-
6
Preconditions
Primary power is abnormally turned off under the following conditions: 2. Seeking the home position 80 HP 0
2-1. PF Motor rotates counterclockwise to ---

The carriage is in the home position. release the CR lock. PG++
PG-
6
CDR Tray is retracted.
2-2. The carriage moves to the 0-digit side
Set to PG- and the EJ Frame is down.
No paper is on the paper path. Frame. If the amount of carriage
80 HP 0 1
Scanner Open Error is not occurring. movement falls within the specified
steps when the carriage touches the ---
Duplex Unit is not installed. Right Frame, the home position is fixed. PG++
PG-
CR Stopper is removed. Afterward, the carriage position is

monitored according to the signals from
Initial ink charge is completed.
the CR Encoder.
Auto head cleaning: ON 2-3. To detect the origin position of the 80 HP 0
No ink cartridge is in either ink low or ink end status. Transmission Arm, the PF Motor rotates
PG++
2-4. The PF Motor rotates counterclockwise 80 HP 0 1

Transmission Arm to the CDR Tray ---
PG++
Drive Position. PG-
2-5. The carriage returns to the home 80 HP 0 1

position.
---
PG++
PG-
2-6. To confirm the CDR Tray is retracted 80 HP 0 1

fully, the PF Motor rotates
counterclockwise to detect the tray is ---
PG++

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Table 2-6. Detailed Operations in All Reset Sequence Table 2-6. Detailed Operations in All Reset Sequence
2-7. To shift the Transmission Arm to the Ink 80 HP 0 1
4-3. The PF Motor rotates counterclockwise 80 HP 0
System Drive Position, the carriage by the specified steps to shift the
moves to the Right Frame. --- Transmission Arm to the APG Drive ---
PG++ PG++
PG-
Position. PG-
2-8. To detect the origin position of the 80 HP 0

Transmission Arm, the PF Motor rotates position.
clockwise to confirm the Transmission --- ---
PG++ PG++ 4
Arm touches the frame. PG- PG-

4-5. The PF Motor rotates clockwise until 80 HP 0
by the specified steps to shift the reaching the limit to set the PG position
Transmission Arm to the Ink System --- to PG++. ---
PG++ PG++ 4
Drive Position. PG- PG-
2-10.The carriage returns to the home 80 HP 0 5. EJ Frame Reset

80 HP 0
position. 5-1. To set the EJ Frame Assy to the default
---
PG++ position, the carriage moves to the 0-digit ---
PG- PG++
6
side and set the Switch Lever to the PG-
3. PF Initialization Intermediate Position.

3-1. To initialize the Paper feed mechanism 80 HP 0 5-2. The carriage returns to the home 80 HP 0
while no drive force transmitted to any position.
--- ---
mechanisms, the carriage moves to the PG++ PG++ 4
PG- PG-
0-digit side to set the Switch Lever to 6
the Intermediate Position. 5-3. The PF Motor rotates counterclockwise

80 HP 0
3-2. The carriage returns to the home 80 HP 0 by the specified steps to move the EJ
position. Release Trigger to the position where ---
--- the carriage can press it to the 80-digit PG++ 4
PG++ PG-
PG-
6 side.
3-3. The PF Motor rotates clockwise for 5-4. To transmit the PF Motor's drive force to
80 HP 0
about two seconds. the EJ Frame mechanism, the carriage 80 HP 0
--- moves quickly to the 80-digit side, and
PG++ ---
PG-
6
presses the EJ Release Trigger to the PG++ 4
PG-
Left Frame with its left side to engage
4. Setting the APG to PG ++ 80 HP 0 1 the related gears.
4-1. To shift the Transmission Arm to the --- 5-5. The PF Motor rotates clockwise until 80 HP 0
APG Drive Position, the carriage moves PG++
PG-
reaching the limit to move the EJ Frame
to the Right Frame. Assy up to the highest position. ---
PG++ 4
PG-
Transmission Arm, the PF Motor rotates

clockwise to confirm the Transmission --- (Continued to the next page.)
PG++

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Table 2-6. Detailed Operations in All Reset Sequence Table 2-6. Detailed Operations in All Reset Sequence
until reaching the limit to move the EJ position.
Frame Assy up to the lowest position --- ---
PG++ PG++
4
(default). PG- PG-
6
6. APG Initialization 9. PF Motor Measurement 80 HP 0
6-1. The carriage moves to the 0-digit side to 80 HP 0 1 9-1. The PF Motor rotates clockwise until the ---
release the Switch Lever from the --- PF Roller turns three times to perform a PG++
PG-
6
Intermediate Position and shift the PG++ load measurement.
PG-
Transmission Arm to the APG Drive 10.Detecting ink cartridges and 80 HP 0
Position. initializing the ink system
6-2. The carriage returns to the home ---
80 HP 0 1 10-1. After checking the ink end sensor, PG++
position. detects the ink remaining.*2
PG-
6
---
PG++
PG-
4 11.Printhead's clogged nozzle check by
80 HP 0
AID 1
6-3. The PF Motor rotates counterclockwise 80 HP 0 ---

1 11-1. To shift the Transmission Arm to the
until reaching the limit to set the PG PG++
--- Ink System Drive Position, the carriage PG-
position to PG-. PG++
PG-
4 moves to the Right Frame.
11-2.To detect the origin position of the 80 HP 0
6-4. The PF Motor rotates clockwise until 80 HP 0 Transmission Arm, the PF Motor rotates
reaching the limit to set the PG position clockwise to confirm the Transmission ---
to PG++. --- PG++
PG++ 4 Arm touches the frame. PG-
PG-
11-3.The PF Motor rotates counterclockwise 80 HP 0

6-5. The PF Motor rotates counterclockwise 80 HP 0 by the specified steps to shift the
1
until reaching the limit to set the PG Transmission Arm to the Ink System ---
position to PG-; which is its default --- PG++
PG++ 4
Drive Position. PG-
position. PG-
11-4.The carriage returns to the home 80 HP 0
7. Low temperature operation sequence *1 80 HP 0 position.
7-1. The carriage moves back and forth ---
--- PG++
PG-
between the 0-digit side and the 80-digit PG++
PG-
4 6
side for two times. 11-5.After the necessary flushing is 80 HP 0

8. Set to the Intermediate Position completed, the Decompression Pump is Decom-
80 HP 0
8-1. To avoid applying excess load at the PF driven for about one second to suck ink PG++ pressing
Measurement next, the carriage moves --- from the ink cartridges. PG-
6
PG++
to the 0-digit side and sets the Switch PG-
6 11-6.After checking the temperature of the 80 HP 0
Lever to the Intermediate Position. head thermistor, the carriage moves to
the position for empty suctions, then it ---
PG++
turns back to the home position. PG-
6

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Table 2-6. Detailed Operations in All Reset Sequence 2.3 Printer Initialization
PF Drive Decom-
Operation Printer Operation Status Shift pression There are four kinds of initialization method, and the following explains each
Status Pump initialization
11-7. After checking the Printhead for 80 HP 0
clogged nozzles using the AID 1. Hardware initialization
function*3, detects the ink remaining. --- This printer is initialized when turning the printer power on, or printer recognized
PG++
PG-
6 the cold-reset command (remote RS command).
12.CR lock setting 80 HP 0
When printer is initialized, the following actions are performed.
12-1. The PF Motor rotates clockwise to set (a) Initializes printer mechanism
---
the CR lock. PG++ (b) Clears input data buffer
PG-
6
(c) Clears print buffer
Note *1 : Executed when the detected temperature is under 5 oC (41 oF) by the thermistor on (d) Sets default values
the Printhead. 2. Operator initialization
*2 : A periodic empty suction may be performed depending on the status. Initialization when resetting the USB software, and the following are performed
*3 : When the auto head cleaning setting is On (a) Clears input data buffer
If clogged nozzles are detected, the clogged nozzle check using the AID function is (b) Clears print buffer
performed before starting printing once again. If clogged nozzles are detected again (c) Sets default values
after this check, the auto head cleaning is executed.
3. Software initialization
When the auto head cleaning setting is Off The ESC@ command also initialize the printer.
The auto head cleaning is not carried out whether or not clogged nozzles are When printer is initialized, the following actions are performed.
detected. (a) Clears print buffer
(b) Sets default values
4. IEEE 1284.4 rs command initialization
The printer recognized the IEEE 1284.4 rs command.
When printer is initialized, the following action is performed.
Initialization when an error occurs.
(a) Initializes printer mechanism
(b) Clears input data buffer
(c) Clears print buffer
(d) Sets default values
Initialization in normal operation
(a) Clears input data buffer
(b) Clears print buffer
(c) Sets default values
OPERATING PRINCIPLES Printer Initialization 59

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CHAPTER
3
TROUBLESHOOTING
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3.1 Overview 3.1.1 Specified Tools

This printer does not require any specified tools for troubleshooting.
C H E C K Description in this chapter is applied to Epson Artisan 810/835/
837/710/725/730/Epson Stylus Photo PX810FW/TX810FW/
P O IN T
PX820FWD/TX820FWD/PX830FWD/PX710W/TX710W/
3.1.2 Preliminary Checks
PX720WD/TX720WD/PX730WD/TX730WD. However, for Before starting troubleshooting, be sure to verify that the following conditions
Epson Artisan 835/837/725/730/Epson Stylus Photo are all met:
PX820FWD/TX820FWD/PX830FWD/PX720WD/TX720WD/
The power supply voltage must be within the specification limits. (Measure the
PX730WD/TX730WD; because it is not equipped with the AID
voltage at the wall socket.)
function, skip the description related to the AID function (refer
to the note in this chapter). The power code must be free from damage, short circuit or breakage, or miswiring
See 9.3 Troubleshooting (p.284) for the troubleshooting in the power code.
specific to Epson Artisan 837/730/Epson Stylus Photo The printer must be grounded properly.
PX830FWD/PX730WD/TX730WD.
The printer should not be located in a place where it can be exposed to too high or
This chapter describes how to solve problems. low temperature, too high or low humidity, or abrupt temperature change.
Be careful to avoid electric shocks when checking the electrical The printer should not be located near waterworks, near humidifiers, near heaters
W A R N IN G
circuit boards while the power is turned on. or near flames, in a dusty atmosphere or in a place where the printer can be
Touching an FET, transistor or heat sink with one hand while exposed to blast from an air conditioner.
touching a metal part of the mechanism with the other hand
The printer should not be located in a place where volatile or inflammable gases
could result in an electric shock, so carefully avoid this.
are produced.
After initial filling of ink has been repeated several times,
immediate moving or tilting of the printer could result in The printer should not be located in a place where it can be exposed to direct rays
leaking of ink that has not been completely absorbed by the of the sun.
Waste Ink Pad. When initial filling of ink has been repeated
The printer must be placed on a strong and steady level table (without an
several times, check the ink remaining in the tip of the Waste
inclination larger than five degrees).
Ink Tube and the waste ink not absorbed by the Waste Ink Pad
before moving the printer. Any vibrating equipment must not be placed on or under the printer.
The paper used must conform to the specification.
C H E C K Disassembly and reassembly of parts is often required when
P O IN T identifying the causes of problems. The parts should be There is no error in handling of the printer.
disassembled and re-assembled correctly while referring to
DISASSEMBLY/ASSEMBLY (p.100) so that the operation Check the inside of the printer, and remove foreign matters if any, such as paper
and status of each check item can be correctly verified. clips, staples, bits of paper, paper dust or toner.
Some individual part and units may require adjustment once Clean the inside of the printer and the rubber rolls.
they are removed or replaced. If removing or replacing parts
which have specific instructions for adjustment included in
DISASSEMBLY/ASSEMBLY (p.100), be sure to make these
adjustments after repairing the problem location.
TROUBLESHOOTING Overview 61
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3.2 Troubleshooting C H E C K For the position of each sensor/motor, see 2.1.3 Motors & Sensors
P O IN T (p.50).
3.2.1 Motor and Sensor Troubleshooting
Motors
The resistance values for the CR motor and the PF motor are given below, however, the values cannot be used to check the motors status since they are DC motor and the resistance
between the electric poles varies. Visually check the motors for abnormal operation and if it is hard to judge, replace the motor.
Table 3-1. Motor resistance and check point
Motor Motor Type Check point Resistance
CR motor Main Board: Pin1-Pin2 of CN21 19.7 10%
PF motor Main Board: Pin1-Pin2 of CN22 19.7 10%
DC motor with brush
Decompression motor Main Board: Pin1-Pin2 of CN24 88 15%
Scanner motor Main Board: Pin1-Pin2 of CN49 (TBD)
ADF motor 4-phase, 96-pole PM stepping motor Main Board: Pin1-Pin3, Pin2-Pin4 of CN25 28.0 7%/phase (25 oC)
Sensors
Table 3-2. Sensor check point
Sensor name Check point Signal level Switch mode
PE Sensor Less than 0.4 V No paper
Main Board: Pin1-Pin2 of CN9
(Transmissive photo interrupter) More than 2.4 V Detects the paper
Scanner Cover Open Sensor (1) Less than 0.4 V Scanner Closed
(GMR sensor) More than 2.4 V Scanner Open
Scanner Cover Open Sensor (2) Less than 0.4 V Carriage: at the origin position (where the carriage touches the right frame)
(GMR sensor) More than 2.4 V Carriage: at HP
PW Sensor 0 V (for reference only) Detects the paper
(Reflective photo interrupter) 3.3 V (for reference only) No paper
Duplex Unit Sensor Less than 0.4 V Duplex Unit attached
(Mechanical contact points) More than 2.4 V No Duplex Unit
Photo Tray Sensor Less than 0.4 V Photo Tray in use
(Mechanical contact points) More than 2.4 V Photo Tray retracted
Power Supply Voltage
Table 3-3. Power supply voltage and check point
Board Check point Output voltage
Pin1-Pin4 of CN2 42.0 V 5%
Power Supply Board
Pin2-Pin5 of CN2 42.0 V 5%
TROUBLESHOOTING Troubleshooting 62
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3.3 Troubleshooting by Error Message

This sections explains about errors during each sequence/operation (power-on, paper feeding, ink sucking or the like), error/warning messages displayed on the LCD and their error
causes.
3.3.1 Error Message List

The following table lists the error messages displayed on the LCD with their possible cause and reference page for troubleshooting. If the error or warning indication is not found in
the table below, refer to the Users Guide and the displayed instructions, and carry out appropriate troubleshooting.
Table 3-4. Error Indications and Fault Occurrence Causes

Error Name LCD Message* Error Cause Reference
Fatal error A printer error has occurred. Turn power off and then on again. For details, see
(printer mechanism) your documentation or Epson.com.
Table 3-5. (p65)
Fatal error Paper jam. Open the scanner unit, remove jammed paper in the product, then
Mechanical trouble occurred.
(paper jam) power off and on again. For details, see your documentation or Epson.com
Fatal error A scanner error has occurred. Turn power off and turn on again. If the error is
Table 3-6. (p71)
(Scanner) not fixed, visit Epson.com for technical support
Maintenance request The printer's ink pads are at the end of their service life. Please contact Epson
The waste ink counter exceeds to capacity. Table 3-7. (p71)
(waste ink over flow) support.
Paper jam. Open the scanner unit. Remove the jammed paper, close the scanner
Paper jam error Paper remained in the paper path after paper ejection.
unit, then press [Start button]. Table 3-8. (p72)
Double feed error Multi-page feed error. Remove and reload the paper, then press [Start button]. Double feeding occurred during double sided printing.
Paper out or paper jam in the main tray, or the paper size is incorrect. Check the
Paper out error Failure to load paper to print. Table 3-9. (p73)
paper size settings or clear the jam and press [Start button].
Ink end error You need to replace the following ink cartridge(s). Ink is out in some I/C.
No ink cartridge error Install the following ink cartridge(s). I/C was not set.
Incorrect ink cartridge Cannot recognize the following ink cartridge(s). Install them correctly. Incorrect I/C was set. Table 3-10. (p74)
Head cleaning
Replace the following ink cartridge(s) before cleaning the print head. Head cleaning was attempted in the Ink low status.
(Ink low error)
The scanner unit is open.

Scanner open error When replacing ink cartridge(s), close the scanner unit after replacing the Scanner Unit was opened during printing. Table 3-11. (p74)
cartridge(s).
TROUBLESHOOTING Troubleshooting by Error Message 63

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Table 3-4. Error Indications and Fault Occurrence Causes

Error Name LCD Message* Error Cause Reference
The paper cassette is not set correctly. Check for any objects in the cassette or Photo Tray cannot operate.
Photo tray error Table 3-12. (p75)
blocking the cassette path and insert it correctly. Then press [Start button]. Cassette was not set.
Incorrect CD size error Without a computer, you can only print on standard size (12cm) CD/DVDs. One of the CD/DVD media other than 12 cm was set. Table 3-13. (p75)
Remaining maintenance media Remove the CD/DVD from the tray. Automatic maintenance needs to be A media on the CD/DVD tray was detected during
Table 3-14. (p76)
error performed. Press [CD tray button]. cleaning or the like.
Paper jam in the automatic document feeder.

ADF paper jam error Paper jam occurred in the ADF Unit. Table 3-15. (p76)
Remove the jammed paper.
Duplex Unit open error The Auto Duplexer has been removed. Reattach it. Duplex Unit cannot be detected. " 3.5 Troubleshooting
Paper jam. Remove the Auto Duplexer. Remove the jammed paper, then Duplex Unit
Duplex Unit paper jam error Paper jam occurred in the Duplex Unit. Problems " (p.85)
reattach the unit
" 3.6 Network

Network related error --- A network related error occurred. Troubleshooting "
(p.86)
FAX error (Epson Artisan 810/835/

" 3.7 FAX
837/Epson Stylus Photo PX810FW/
A fax error occurred. A FAX error occurred. Troubleshooting "
TX810FW/PX820FWD/
(p.88)
TX820FWD/PX830FWD)
Note * : The messages are for Epson Artisan 810/Epson Stylus Photo PX810FW/TX810FW. As for Epson Artisan 835/837/710/725/730/Epson Stylus Photo PX820FWD/TX820FWD/PX830FWD/
PX710W/TX710W/PX720WD/TX720WD/PX730WD/TX730WD, some messages are different but have the same meaning.

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3.3.2 Troubleshooting by Error Message

The following tables provide troubleshooting procedures. Confirm the error message displayed on the LCD, and verify it in the following list for the corresponding troubleshooting
remedy. If some parts need to be replaced or repaired, make sure to follow the procedure given in Chapter 4 DISASSEMBLY/ASSEMBLY.
Table 3-5. Check point for Fatal error according to each phenomenon (Printer Mechanism)
Occurrence Failed Part /
Symptoms Check Point Remedy Reference
Timing Part Name
1. Is the CR Motor cable properly connected to CN21 1. Connect the CR Motor cable 4.2.4.2 Main Board /
connector on the Main Board? correctly to CN21 connector on Grounding Plate M/B
the Main Board. (p.126)
The CR Motor does not
CR Motor 2. Is the CR Motor cable damaged? 2. Replace the Printer Mechanism 4.2.1 Parts transferred
operate at all.
with a new one. from the old printer when
3. Does the CR Motor operate normally? 3. Replace the Printer Mechanism replacing the Printer
with a new one. Mechanism (p.108)
1. Is the CR Encoder damaged? 1. Replace the Printer Mechanism 4.2.1 Parts transferred
CR Encoder
2. Is the FFC correctly connected to the connector on the 2. Connect the Head FFC correctly. replacing the Printer
CR Encoder? Mechanism (p.108)
1. Is the CR Scale properly centered in the slit of the CR 1. Install the CR Scale correctly.
At power-on Encoder?
The Carriage Unit hits
against the right side of the 2. Is the CR Scale surface clean? 2. Wipe any dirt off the surface of
Main Frame. the CR Scale. When the
contamination is severe, replace
CR Scale the CR Scale with a new one. 4.2.5.2 CR Scale (p.139)
3. Is the CR Scale damaged? 3. Replace the CR Scale with a new

one.
4. Is the CR Scale correctly installed? 4. Install the CR Scale and the
torsion spring correctly.
1. Is the Upper Paper Guide correctly installed? 1. Replace the Printer Mechanism 4.2.1 Parts transferred
The Carriage Unit hits
against the Upper Paper Upper Paper Guide
replacing the Printer
Guide.
Mechanism (p.108)

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Timing Part Name
1. Is the Carriage Shaft free from dirt, and adequately 1. Clean the Carriage Shaft and
Carriage Shaft 6.1.3 Lubrication (p.240)
lubricated? lubricate it as specified.
1. Is the CR Guide Plate free from dirt, and adequately 1. Clean the CR Guide Plate and
CR Guide Plate 6.1.3 Lubrication (p.240)
lubricated? lubricate it as specified.
The Carriage Unit 1. Is the Ink Tube correctly routed? 1. Route the Ink Tube correctly. 4.2.5.6 Ink Supply IC
Ink Tube
movement is too slow. Holder Assy (p.143)
1. Is the Head FFC correctly routed? 1. Route the Head FFC correctly. 4.4 Routing FFC/cables
Head FFC
(p.193)
1. Is the Carriage path contaminated with foreign material 1. Remove any foreign material
--- ---
(slip of paper)? from Carriage path.
1. Is the CR Timing Belt correctly installed to Timing 1. Replace the Printer Mechanism 4.2.1 Parts transferred
CR Timing Belt, Driven Pulley Assy? with a new one. from the old printer when
Timing Driven
2. Is the CR Timing Belt correctly installed to the Pinion 2. Replace the Printer Mechanism replacing the Printer
Pulley Assy
Gear of the CR Motor? with a new one. Mechanism (p.108)
The Carriage Unit makes
abnormal noise during 1. Is tension of the CR Timing Belt appropriate? 1. If the tension of the CR Timing 4.2.1 Parts transferred
At power-on
operation (Slipping of CR Belt is still not appropriate, from the old printer when
Timing belt) replace the Printer Mechanism. replacing the Printer
CR Timing Belt, Mechanism (p.108)
Driven Pulley Assy
5.3.2 CR Timing Belt
Tension Inspection
(p.231)
1. Is the PF Motor cable properly connected to CN22 1. Connect the PF Motor cable 4.2.4.2 Main Board /
connector on the Main Board? correctly to CN22 connector on Grounding Plate M/B
the Main Board. (p.126)
PF Motor does not operate
PF Motor 2. Is the PF Motor cable damaged? 2. Replace the Printer Mechanism 4.2.1 Parts transferred
at all.
3. Does the PF Motor operate normally? 3. Replace the Printer Mechanism replacing the Printer
Main Board 1. Check if the firmware is the latest. 1. Update the firmware to the latest. ---
CR lock is not released and
a fatal error occurs 1. Check if the CR lock lever moves smoothly. 1. Replace the Ink System with a 4.2.5.7 Ink System
Ink System
new one. (p.146)

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Timing Part Name
Cap does not move up or 1. Check if the Ink System is installed evenly 1. Re-install the Ink System with
down and the Carriage Unit (horizontally). the cap section horizontally. 4.2.5.7 Ink System
Ink System
cannot move out of the 2. Check if the cap section of the Ink System works 2. Replace the Ink System with a (p.146)
home position. smoothly. new one.
1. Is the PF Encoder FFC correctly connected to CN8 1. Connect the PF Encoder FFC 4.2.4.2 Main Board /
connector on the Main Board and the connector on the correctly to CN8 connector on Grounding Plate M/B
PF Encoder? the Main Board. (p.126)
PF Encoder 2. Is the PF Encoder correctly installed? 2. Install the PF Encoder correctly. 4.2.5.3 PF Encoder
(p.140)
3. Is the PF Encoder damaged? 3. Replace the PF Encoder with a 4.2.5.3 PF Encoder
The PF Roller makes a
new one. (p.140)
quick turn and then the
error occurs. 1. Is the PF Scale surface clean? 1. Wipe any dirt off the surface of
the PF Scale. When the
contamination is severe, replace 4.2.1 Parts transferred
PF Scale the Printer Mechanism with a from the old printer when
At power-on new one. replacing the Printer
Mechanism (p.108)
2. Is the PF Scale damaged? 2. Replace the Printer Mechanism
with a new one.
1. Is the PF Timing Belt damaged? 1. Replace the Printer Mechanism
with a new one.
4.2.1 Parts transferred
2. Is the PF Timing Belt correctly installed to the PF 2. Install the PF Timing Belt to the from the old printer when
The PF Motor makes Tensioner? PF Tensioner correctly. replacing the Printer
abnormal noise during PF Timing Belt, PF Mechanism (p.108)
operation (Slipping of PF Tensioner 3. Is the PF Timing Belt correctly installed to the PF 3. Install the PF Timing Belt
Motor? correctly. 5.3.3 PF Timing Belt
Timing Belt)
Tension Inspection
4. Is tension of the PF Timing Belt appropriate? 4. If the tension of the PF Timing (p.232)
Belt is still not appropriate,
replace the Printer Mechanism.
1. Does the Switch Lever correctly move? 1. Replace the Printer Mechanism 4.2.1 Parts transferred
The Carriage Unit hits the
Paper Guide Front with a new one. from the old printer when
Switch Lever when it
Assy replacing the Printer
moves to the 0 digit side.
Mechanism (p.108)

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Timing Part Name
1. Is the CR Encoder FFC correctly connected to CN6 1. Connect the CR Encoder FFC 4.2.4.2 Main Board /
connector on the Main Board? correctly to CN6 on the Main Grounding Plate M/B
Board. (p.126)
The error occurs at power-
on before carrying out the PW Sensor 2. Is the CR Encoder damaged? 2. Replace the Printer Mechanism 4.2.1 Parts transferred
initial ink charge. with a new one. from the old printer when
3. Is the PW Sensor damaged? 3. Replace the Printer Mechanism replacing the Printer
1. Is the AID Cable correctly connected to the connector on 1. Connect the AID Cable correctly
the SUB Board? to connector on the SUB Board.
4.2.5.7 Ink System
At power-on Ink System 2. Is the AID Cable damaged? 2. Replace the Ink System with a
(p.146)
new one.
3. Is the AID Cable correctly routed? 3. Route the AID Cable correctly.
The error occurs after 1. Is the FFC connecting the SUB Board to CN7 on the 1. Connect the FFC correctly. 4.2.4.2 Main Board /
cleaning.* Main Board connected correctly? Grounding Plate M/B
(p.126)
SUB Board (AID) 2. Is the FFC connecting the SUB Board to CN7 on the 2. Replace the Printer Mechanism 4.2.4.5 Card Slot Assy
Main Board damaged? with a new one. (p.131)
3. Is the SUB Board damaged? 3. Replace the Card Slot Assy with 4.3.2.3 Card Slot Assy
a new one. (p.190)
1. Is the EJ Frame Assy correctly installed? 1. Replace the Printer Mechanism

4.2.1 Parts transferred
with a new one.
from the old printer when
2. Is the path of the EJ Frame Assy contaminated with 2. Remove any foreign material for replacing the Printer
EJ Frame Assy
foreign material (slip of paper)? EJ Frame path. Mechanism (p.108)
At power-on 6.1.3 Lubrication
3. Is the EJ Frame Assy adequately lubricated? 3. Lubricate the EJ Frame Assy as
EJ Frame Assy does not (p.240)
During CDR specified.
move.
printing
1. Check if the Fixing Plate R works correctly in 1. Properly lubricate the slider
Fixing Plate R 6.1.3 Lubrication (p.240)
conjunction with the PG cam. section to the frame.
1. Check the lubrication status of the EJ release trigger. 1. Wipe off the grease once, and
Front Paper Guide
lubricate the part with the 6.1.3 Lubrication (p.240)
Assy
specified amount of grease.

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Timing Part Name
1. Check if there is dirt or foreign material attached on the 1. Clean the PF Scale. If not 4.2.1 Parts transferred
EJ Frame Assy does not PF Scale. improved much, replace the from the old printer when
PF Scale
move. Printer Mechanism with a new replacing the Printer
one. Mechanism (p.108)
1. Are the dowels of the arms of the CDR Tray Assy 1. Install the CDR Tray Assy
correctly attached with the grooves of the CDR Guide/ correctly.
At power-on
CDR Tray Assy Lower Paper Guide Assy?
During CDR 4.2.5.9 CDR Tray Assy
printing 2. Check if the CDR Tray Assy or the arms of the CDR 2. Replace the CDR Tray Assy with (p.151)
CDR Tray is not retracted. Tray Assy warps. a new one.
Spur Gear 1. Is the Spur Gear correctly installed? 1. Install the Spur Gear correctly.
1. Check the lubrication status of the CDR Guide Base 1. Wipe off the grease once, and
CDR Guide Base
Assy. lubricate the part with the 6.1.3 Lubrication (p.240)
Assy
specified amount of grease.
1. Is the Print Head damaged? 1. Replace the Print Head with a
Print Head
new one.
Before
The error occurs before 1. Is the Head FFC correctly connected to CN1, CN2, CN3 1. Replace the Head FFC with a
printing 4.2.5.1 Printhead (p.132)
printing or cleaning. and CN4 on the Main Board? new one.
Cleaning Head FFC
2. Is the Head FC damaged? 2. Replace the Head FFC with a
new one.

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Timing Part Name
1. Is the Main Board damaged? 1. Replace the Main Board with a 4.2.4.2 Main Board /
Main Board new one. Grounding Plate M/B
(p.126)
1. Check if the CR Stopper is blocking the printer 1. Remove the CR Stopper.
operation because it has fallen into the mechanism.
CR Stopper
--- Others 4.1.3 Work Completion

Check (p.102)
---
4.2.3.5 Upper Housing
(p.115)
Note * : Epson Artisan 835/837/725/730/Epson Stylus Photo PX820FWD/TX820FWD/PX830FWD/PX720WD/TX720WD/PX730WD/TX730WD is not equipped with the AID function, therefore,
any fatal error related to the AID function does not occur.

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Table 3-6. Check point for Fatal error according to each phenomenon (Scanner)
Timing Part Name
1. Is the Scanner Motor cable properly connected to CN49 1. Connect the Scanner Motor cable
connector on the Main Board? correctly to CN49 connector on
the Main Board.
4.2.6.2 Scanner Motor
Scanner Motor 2. Is the coil resistance of the Scanner Motor TBD 2. Replace the Scanner Unit with a
Unit (p.158)
Check with the tester. (See Table 3-1) new one.
3. Is the Scanner Motor Cable damaged? 3. Replace the Scanner Unit with a
new one.
1. Is the Scanner CR Encoder FFC properly connected to 1. Connect the Scanner CR Encoder
CN49 connector on the Main Board? FFC correctly to CN49 connector
The Scanner Unit does not Scanner CR on the Main Board. 4.2.6.4 Scanner CR
At power-on
initialize at power-on. Encoder Encoder Board (p.162)
2. Is the Scanner CR Encoder FFC damaged? 2. Replace the Scanner CR Encoder
FFC with a new one.
1. Is the Scanner Carriage FFC properly connected to 1. Connect the Scanner Carriage
CN41 connector on the Main Board? FFC correctly to CN41 connector
Scanner Carriage on the Main Board.
FFC 4.2.6.3 Scanner Carriage
2. Is the Scanner Carriage FFC damaged? 2. Replace the Scanner Carriage
Unit (p.160)
FFC with a new one.
Scanner Carriage 1. Is the Scanner Carriage Unit damaged? 1. Replace the Scanner Carriage
Unit FFC with a new one.
Table 3-7. Check point for the Maintenance request according to each phenomenon
Timing Part Name
Waste Ink Tray 4.2.5.11 Waste Ink Tray

Replace the Waste Ink Tray Assy
Assy/ Assy (p.153)
The Maintenance error is or/and the Lower Paper Guide
Any time Lower Paper Guide --- 4.2.5.12 Lower Paper
displayed. Waste Ink Pad Assy and reset the
Waste Ink Pad Guide Waste Ink Pad
waste ink counter.
Assy Assy (p.156)

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Table 3-8. Check point for Paper jam error according to each phenomenon
Timing Part Name
1. Is the Rear Paper Guide Assy correctly installed? 1. Replace the Printer Mechanism 4.2.1 Parts transferred
Rear Paper Guide with a new one. from the old printer when
Assy replacing the Printer
Mechanism (p.108)
1. Is the Lower ASF Paper Guide Assy correctly Assy 1. Install the Lower ASF Paper
installed? Guide Assy correctly.
2. Is the intermediate roller shaft correctly installed? 2. Install the intermediate roller
Lower ASF Paper shaft correctly. 4.2.5.8 Lower ASF Paper
Guide Assy 3. Is the surface of the intermediate roller contaminated 3. Clean the intermediate roller. Guide Assy (p.148)
with micro pearl paper dust or greasy dirt?
Paper feeding operation is
performed normally, but the 4. Does the flap of the Lower ASF Paper Guide Assy come 4. Install the flap of the Lower ASF
paper is not fed inside the off? Paper Guide Assy correctly.
printer.
1. Is the LD Roller shaft correctly installed? 1. Replace the Printer Mechanism 4.2.1 Parts transferred
LD Roller
2. Is the surface of the LD Roller contaminated with micro 2. Clean the LD Roller. replacing the Printer
Any time
pearl paper dust or greasy dirt? Mechanism (p.108)
Paper Guide Top 1. Is the Paper Guide Top Assy correctly installed? 1. Install the Paper Guide Top Assy 4.2.3.13 Paper Guide Top
Assy correctly. Assy (p.123)
1. Is the Upper Paper Guide L/R Assy correctly installed? 1. Replace the Printer Mechanism 4.2.1 Parts transferred
Upper Paper Guide with a new one. from the old printer when
L/R Assy replacing the Printer
Mechanism (p.108)
1. Is the Cassette Cork damaged or worn? 1. Replace the Cassette Cork with a
new one. 4.2.3.12 Cassette Unit/EJ
Cassette Unit
2. Is the rear end of the Cassette Assy damaged? 2. Replace the Cassette Unit with a Cover Assy (p.122)
Multiple sheets of paper are new one.
always fed at one time.
1. Is the Sub Transmission Cam Holder correctly installed? 1. Replace the Printer Mechanism 4.2.1 Parts transferred
Sub Transmission with a new one. from the old printer when
Cam Holder replacing the Printer
Mechanism (p.108)

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Table 3-8. Check point for Paper jam error according to each phenomenon
Timing Part Name
1. Is the Star Wheel Roller Holder disengaged? 1. Replace the Printer Mechanism
with a new one.
Leading edge of paper does 2. Is the EJ Frame Assy correctly installed? 2. Replace the Printer Mechanism 4.2.1 Parts transferred
not go through between the with a new one.
EJ Frame Assy from the old printer when
EJ Roller and the Star 3. Is there any abnormality on the drive section of the EJ 3. Replace the Printer Mechanism replacing the Printer
Wheels. Frame Assy? with a new one. Mechanism (p.108)
Any time
4. Is the EJ Frame Assy deformed protruding downward? 4. Replace the Printer Mechanism
with a new one.
1. Check if the torsion springs; two kinds securing the 1. Replace the Printer Mechanism 4.2.1 Parts transferred
Feeding is unstable, and Upper Paper Guide Upper Paper Guide L/R Assy, are correctly installed. with a new one.
from the old printer when
paper jam error occurs. L/R Assy 2. Check if the attachment direction of the roller of the 2. Replace the Printer Mechanism replacing the Printer
Upper Paper Guide R Assy is correct. with a new one. Mechanism (p.108)
Table 3-9. Check point for the Paper Out Error according to each phenomenon
Timing Part Name
The LD Roller rotates 1. Is the surface of the LD Roller contaminated with micro 1. Clean the LD Roller.
normally, but paper is not LD Roller pearl paper dust or greasy dirt? 6.1.3 Lubrication (p.240)
fed.
The intermediate roller 1. Is the surface of the intermediate roller contaminated 1. Clean the intermediate roller. 4.2.5.8 Lower ASF Paper
rotates normally, but paper Intermediate roller with micro pearl paper dust or greasy dirt?
is not fed. Guide Assy (p.148)
The Pick-up Roller rotates 1. Is the surface of the Pick-up Rollers contaminated with 1. Clean the Pick-up Roller. 4.2.5.10 Pick-up Roller
Any time normally, but the paper is Pick-up Assy micro pearl paper dust or greasy dirt?
not fed into the printer. (p.152)
The PF Motor drive force is 1. Is the clutch of the Frame Assy L damaged? 1. Replace the Printer Mechanism
not transmitted to the LD Frame Assy L with a new one. 4.2.1 Parts transferred
Roller. from the old printer when
The PF Motor drive force is 1. Is the clutch of the Frame Assy R damaged? 1. Replace the Printer Mechanism replacing the Printer
not transmitted to the Pick- Frame Assy R with a new one. Mechanism (p.108)
up Roller.

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Table 3-9. Check point for the Paper Out Error according to each phenomenon
Timing Part Name
1. Is the connector cable of the PE Sensor properly 1. Connect the connector cable of
connected to CN9 connector on the Main Board? the PE Sensor correctly to CN9
PE Sensor connector on the Main Board. 4.2.1 Parts transferred
Paper is ejected just after from the old printer when
Any time 2. Is the PE Sensor damaged? 2. Replace the Printer Mechanism
paper is fed. replacing the Printer
with a new one.
Mechanism (p.108)
Upper Paper 1. Is the lumiler protecting the PE Sensor contaminated? 1. Replace the Printer Mechanism
Guide R with a new one.
Table 3-10. Check point for the Ink End Error / No Ink Cartridge Error / Incorrect Ink Cartridge Error according to each phenomenon
Timing Part Name
1. Is the Memory chip on the Ink Cartridge disconnected or 1. Replace the Ink Cartridge with a
Ink Cartridge ---
damaged? new one.
1. Is the CSIC FFC properly connected to CN5 connector 1. Connect the CSIC FFC correctly. 4.2.5.5 CSIC Assy
CSIC FFC
The error occurs after the on the Main Board and the connector on the CSIC Assy? (p.142)
At power-on carriage detected the home
position. 1. Is the CSIC terminal damaged? 1. Replace the CSIC Assy with a
new one. 4.2.5.5 CSIC Assy
CSIC Assy
2. Is the CR contact module damaged? 2. Replace the CSIC Assy with a (p.142)
new one.
Table 3-11. Check point for the Scanner Open Error according to each phenomenon
Timing Part Name
1. Is the Scanner Cover Open Sensor FFC properly 1. Replace the Scanner Unit with a
Scanner Cover connected to CN10 connector on the Main Board? new one.
4.2.6 Disassembling
Open Sensor FFC 2. Is the Scanner Cover Open Sensor FFC damaged? 2. Replace the Scanner Unit with a Scanner Unit (p.157)
new one. 4.3.3 Disassembling the
The Printer Cover is closed, Scanner Unit (p.191)
Scanner Cover 1. Is the Scanner Cover Open Sensor damaged? 1. Replace the Scanner Unit with a
Any time but the cover open error is
displayed. Open Sensor new one.
1. Is the Sensor magnet of the Carriage Unit damaged? 1. Replace the Carriage Unit with a 4.2.6.3 Scanner Carriage
Carriage Unit
new one. Unit (p.160)
1. Is the Sensor magnet of the Upper Housing damaged? 1. Replace the Upper Housing with 4.2.3.5 Upper Housing
Upper Housing
a new one. (p.115)

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Table 3-12. Check point for the Photo Tray Error according to each phenomenon
Timing Part Name
1. Is the Cassette Unit correctly installed? 1. Install the Cassette Unit
correctly. 4.2.3.12 Cassette Unit/EJ
Cassette
2. Is the Cassette Unit damaged? 2. Replace the Cassette Unit with a Cover Assy (p.122)
new one.
1. Is the Photo Tray Sensor cable properly connected to 1. Connect the Photo Tray Sensor 4.2.4.2 Main Board /
Photo Tray does not move
Any time CN12 connector on the Main Board? cable correctly to CN12 on the Grounding Plate M/B
at all.
Main Board. (p.126)
Photo Tray
2. Is the Photo Tray Sensor cable damaged? 2. Replace the Printer Mechanism 4.2.1 Parts transferred
Sensor
with a new one from the old printer when
3. Is the Photo Tray Sensor damaged? 3. Replace the Printer Mechanism replacing the Printer
with a new one Mechanism (p.108)
Table 3-13. Check point for the CD size Error according to each phenomenon
Timing Part Name
1. Is the PW Sensor free from ink stain or paper dust? 1. Clean the surface of the PW
Sensor.
2. Is the PW Sensor connector cable properly connected to 2. Connect the PW Sensor 4.2.1 Parts transferred
the connector of the PW Sensor and CR Encoder board? connector cable correctly. from the old printer when
PW Sensor
3. Is the PW Sensor connector cable damaged? 3. Replace the Printer Mechanism replacing the Printer
The error occurs even the Mechanism (p.108)
Any time 12cm CD/DVD is not on with a new one.
the CDR Tray.
4. Is the PW Sensor damaged? 4. Replace the Printer Mechanism
with a new one.
1. Is the white marking of the CDR Tray free from ink stain 1. Clean the marking of the CDR
or paper dust? Tray. 4.2.5.9 CDR Tray Assy
CDR Tray
(p.151)
2. Is the CDR Tray correctly installed? 2. Install the CDR Tray correctly.

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Table 3-14. Check point for the Maintenance Media Error according to each phenomenon
Timing Part Name
1. Is the PW Sensor free from ink stain or paper dust? 1. Clean the surface of the PW
Sensor.
2. Is the PW Sensor connector cable properly connected to 2. Connect the PW Sensor 4.2.1 Parts transferred
the connector of the PW Sensor and CR Encoder board? connector cable correctly. from the old printer when
PW Sensor
3. Is the PW Sensor connector Cable damaged? 3. Replace the Printer Mechanism replacing the Printer
The error occurs even the Mechanism (p.108)
Any time 12cm CD/DVD is on the with a new one.
CDR Tray.
4. Is the PW Sensor damaged? 4. Replace the Printer Mechanism
with a new one.
1. Is the white marking of the CDR Tray free from ink stain 1. Clean the marking of the CDR
or paper dust? Tray. 4.2.5.9 CDR Tray Assy
CDR Tray
(p.151)
2. Is the CDR Tray correctly installed? 2. Install the CDR Tray correctly.
Table 3-15. Check point for the ADF Paper Jam Error according to each phenomenon
Timing Part Name
The error displays on the 1. Is the ADF Cover Assy closed? 1. Close the ADF Cover Assy. 4.2.7.2 ADF Cover Assy/
At power-on LCD after initialization at ADF Cover Assy
power-on. ADF Cover L (p.165)
1. Is the ADF Sensor Cable properly connected to CN51 on 1. Connect the ADF sensor cable to 4.2.4.2 Main Board /
the Main Board? CN51 on the Main Board Grounding Plate M/B
ADF PE Sensor correctly. (p.126)
The sheet is fed in the ADF 2. Is the ADF Sensor Cable damaged? 2. Replace the ADF Frame Assy 4.2.7.8 ADF Frame Unit
Unit, but reading does not with a new one. (p.171)
Any time start, the error is displayed
instead. ADF PE Sensor 1. Is the ADF Sensor Lever deformed? 1. Replace the ADF Frame Assy 4.2.7.8 ADF Frame Unit
Lever with a new one. (p.171)
1. Is the Spur Gear 6.4 correctly installed to the ADF PF 1. Install the Spur Gear 6.4 4.2.7.10 ADF PF Roller
ADF PF Roller
Roller? correctly. (p.175)

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3.4 Troubleshooting without Error Message
3.4.1 Troubleshooting Printer Mechanism Problems

This section provides information for troubleshooting problems of printing mechanisms.
Abnormal Noises
Table 3-16. Troubleshooting Abnormal Noise Problems
Problem Possible Cause Check point Remedy
Check if the noise comes from the planet gear.
Planet gear
When feeding Matt paper Replace the Printer Mechanism with a new one
or the like, abnormal noise Engagement of the planet gear in the (See 4.2.1 Parts transferred from the old printer when replacing
is generated in the rear left rear left of the Base Frame is incorrect.
of the printer. the Printer Mechanism (p.108).)
Base Frame
Paper feed error

Table 3-17. Troubleshooting Paper Feed Problems
Install the Paper Guide Top Assy correctly.
Paper Guide Top Assy installation error Is the Paper Guide Top Assy correctly installed?
(See 4.2.3.13 Paper Guide Top Assy (p.123).)
Wipe and clean the rollers with a cleaning sheet.
1. Attach the cleaning sheet to the Cassette Unit with a face
Contamination or wear of the Pick-up Is the surface of each Rollers contaminated with micro down.
Roller, intermediate rollers, LD Roller pearl paper dust or greasy dirt?
Paper is not fed. 2. Operate a copy without a sheet on the Scanner.
3. Repeat it several times.
Damage or wear of the cork of the Replace the cork of the Cassette Unit with a new one.
Is the Cassette Cork damaged or worn?
Cassette Unit (See 4.2.3.12 Cassette Unit/EJ Cover Assy (p.122).)
Abnormal operation of the paper feed Is there any abnormality found in the paper feed Install them correctly if there is any abnormality found.
mechanism mechanism? Remove dust if any.
TROUBLESHOOTING Troubleshooting without Error Message 77

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Paper ejection error

Table 3-18. Troubleshooting Paper Ejecting Problems
Does the PF Roller rotate normally and is the rotational Install the PF Motor properly and apply proper tension to the PF
Paper feed operation failure
force transmitted to the EJ Roller correctly? Timing Belt.
Paper get jammed before EJ Roller operation failure Does the EJ Roller rotate normally? (See 5.3.3 PF Timing Belt Tension Inspection (p.232).)
being ejected
Replace the Printer Mechanism with a new one.
EJ Frame operation failure Does the EJ Frame move normally? (See 4.2.1 Parts transferred from the old printer when replacing
the Printer Mechanism (p.108).)
Are the dowels of the arms of the CDR Tray Assy correctly Install the CDR Tray Assy correctly.
The CDR Tray does not CDR Tray operation failure attached with the grooves of the CDR Guide Base Assy/
come out. (See 4.2.5.9 CDR Tray Assy (p.151).)
Lower Paper Guide Assy?
Carriage error
Table 3-19. Troubleshooting Carriage Movement Problems
Is there any obstructions on the Carriage path? Remove the obstructions.
Does the Carriage Unit move smoothly when it is manually Clean the Carriage Shaft/CR Guide Plate and lubricate it as
moved? specified. (See 6.1.3 Lubrication (p.240).)
Does the Head FFC have an adequate slack and not
Route the Head FFC correctly on the Main Frame.
interrupting the Carriage movement? Check the FFC status
(See 4.4 Routing FFC/cables (p.193).)
by manually moving the Carriage Unit from side to side.
Is the routing of the Ink Supply Tube Assy correct? Check
Route the Ink Supply Tube Assy.
it and smoothness by manually moving the Carriage Unit
(See 4.2.5.6 Ink Supply IC Holder Assy (p.143).)
The movements of Carriage from side to side to both ends.
Something is obstructing the Carriage
Unit during printing is movements. Replace the Printer Mechanism with a new one.
abnormal
Is the CR Guide Plate correctly installed? (See 4.2.1 Parts transferred from the old printer when replacing
Carry out the PG adjustment again.
Is the PG adjustment appropriate?
(See 5.3.1 PG Adjustment/PG Inspection (p.226).)
Carry out the CR belt tension inspection. If it is still not
appropriate, replace the Printer Mechanism with a new one. (See
Is the tension of the CR Timing Belt appropriate? 5.3.2 CR Timing Belt Tension Inspection (p.231), 4.2.1 Parts
transferred from the old printer when replacing the Printer
Mechanism (p.108).)

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Print quality problems

Table 3-20. Troubleshooting Print Quality Problems
Contamination of the Printhead surface Run a cleaning and make a test print. Repeat it several
(dots are missing) Clean the Printhead surface using a cotton-tipped swab.
times.
The capping absorber contacts with the Replace the Ink System with a new one.
Is the capping absorber deformed or damaged?
Printhead surface. (See 4.2.5.7 Ink System (p.146).)
Certain dots are always not
printed correctly Check if the Head FFC is damaged.
Head FFC failure Is the Head FFC damaged?
(See 4.2.5.1 Printhead (p.132).)
If the cleaning does not solve the problem, replace the Printhead
Printhead failure Run a cleaning and nozzle check. Repeat it several times.
with a new one. (See 4.2.5.1 Printhead (p.132).)
Contamination of the Printhead surface Run a cleaning and nozzle check. Repeat it several times. Clean the Printhead surface using a cotton-tipped swab.
(dots are missing)
Replace the ink cartridges with new ones, and run a nozzle
Ink cartridge failure Replace the Ink cartridges with new ones.
check.
Dots are sometimes missing
Check the FFC using a tester. Does the result show Replace the Head FFC with a new one.
Poor connection of the Head FFC
abnormality? (See 4.2.5.1 Printhead (p.132).)
If the cleaning does not solve the problem, replace the Printhead
Printhead failure Run a cleaning several times, and then run a nozzle check.
Is the FFC securely connected to the boards and the
Poor connection of the Head FFC Connect the Head FFC correctly.
Carriage Unit?
Printout is totally abnormal
If no problem is found in the connection, replace the Printhead
Printhead failure Is the Head FFC securely connected to the Printhead?
Vertical lines are not Carry out the Bi-D adjustment.

Improper Bi-D adjustment Has the Bi-D adjustment been carried out properly?
straight (See 5.2 Adjustment Using Adjustment Program (p.210).)
Attach the anti static cloth again so as to let it touch the paper. If
Ink mist is attached on the Anti static cloth on the rear frame is Check if the anti static cloth is correctly formed to touch the not improved much, replace the Printer Mechanism with a new
paper. deformed. paper. one. (See 4.2.1 Parts transferred from the old printer when
replacing the Printer Mechanism (p.108).)

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Table 3-20. Troubleshooting Print Quality Problems

Contamination of the Carriage Shaft Is the Carriage Shaft free from dirt? Clean the Carriage Shaft surface with a soft dry cloth.
Contamination of the CR Guide Plate Is the CR Guide Plate free from dirt? Clean the CR Guide Plate surface with a soft dry cloth.
Is the PF Roller free from dirt? Carefully clean the PF Roller surface with a soft brush.
PF Roller failure Replace the Printer Mechanism with a new one.

Is the PF Roller damaged? (See 4.2.1 Parts transferred from the old printer when replacing
Set new ink cartridges and make a test print. The problem
does not occur?
Sliding operation failure of the Is the backside of the Main Frame where the Carriage slides Clean the Main Frame and apply G-71 grease as specified.
Carriage against adequately lubricated? (See 6.1.3 Lubrication (p.240).)
Carry out the PG adjustment.
Improper platen gap Is the platen gap setting correct?
(See 5.3.1 PG Adjustment/PG Inspection (p.226).)
White bands appear on
printouts Are the gears of the PF and ASF mechanisms free from
Damage of gears Replace the Printer Mechanism with a new one.
damage or deformation?
Run a cleaning and make a test print. Repeat it several
Clean the Printhead surface using a cotton-tipped swab.
Due to contamination on the Printhead times.
surface, ink droplets are fired
diagonally. Clean the Head Cleaner or replace it with a new one.
Is the Head Cleaner free from dust or dirt?
(See 4.2.5.7 Ink System (p.146).)
Replace the Printhead with a new one.
Printhead failure Run a cleaning several times, and then make a test print.
Is the Carriage Shaft correctly installed? (See 4.2.1 Parts transferred from the old printer when replacing
Carriage Shaft failure
Is the Carriage Shaft surface damaged? (See 4.2.1 Parts transferred from the old printer when replacing

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Ink is not supplied properly

Table 3-21. Troubleshooting Ink Supply Problems
Set new ink cartridges and make a test print. The problem
does not occur?
Is the Head FFC properly connected to the Printhead and Connect the Head FFC correctly.
Incorrect connection of the Head FFC
CN1, CN2, CN3 and CN4 connectors on the Main Board? (See 4.2.5.1 Printhead (p.132).)
Clean the Head Cleaner or replace it with a new one.
Head Cleaner failure Is the Head Cleaner free from dust or dirt?
(See 4.2.5.7 Ink System (p.146).)
Check the FFC using a tester. Does the result show Replace the Head FFC with a new one.
Poor connection of the Head FFC
abnormality? (See 4.2.5.1 Printhead (p.132).)
Run a cleaning and make a test print. Repeat it several If the cleaning does not solve the problem, replace the Printhead
The carriage moves Printhead failure
times. with a new one. (See 4.2.5.1 Printhead (p.132).)
correctly, but the printout is
abnormal Is ink leakage observed on the Printhead/Cartridge Box Install the ink cartridges correctly. If this does not solve the
Unit? problem, replace the ink cartridges with new ones.
Connect Ink Supply Tube Assy to the Printhead and the
Cartridge Box Unit correctly. If the problem is not solved,
Is the Ink Supply Tube Assy properly connected to the replace the Printhead, or the Ink Supply Tube Assy/Cartridge
Ink leak or clogging Printhead and the Cartridge Box Unit? Box Unit with new ones. (See 4.2.5.1 Printhead (p.132),
4.2.5.6 Ink Supply IC Holder Assy (p.143), 4.2.2 Replacing
the Head Supply Assy (p.109).)
If no problem is found in the connection, replace the
Is the Decompression Tube properly connected to the
Decompression Tube with a new one.
Cartridge Box Unit?
(See 4.2.5.4 Decompression Pump Unit (p.141).)

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Waste ink error
Table 3-22. Troubleshooting Waste Ink Problems

Replace the Ink System with a new one.
The pump tube is partially compressed. Is there any flat portions in the tubes?
(See 4.2.5.7 Ink System (p.146).)
Remove any foreign material using a cotton bud, or replace the
Contamination or damage of the cap. Is the Cap damaged or contaminated with foreign material? Ink System with a new one if any damage is observed.
(See 4.2.5.7 Ink System (p.146).)
Disconnection of the Ink Tube from the Connect the tubes correctly.
Is the tube properly connected to the lower part of the Cap?
cap. (See 4.2.5.7 Ink System (p.146).)
Is the compression spring of the cap section properly Replace the Ink System with a new one.
Cap movement failure
engaged? (See 4.2.5.7 Ink System (p.146).)
The tube between the Waste Ink Tray Is the tube properly routed between the Waste Ink Tray Securely connect the tube of the Waste Ink Pads and route the
Assy and the Ink System is partially
flat. Assy and the Ink System? tube correctly. (See 4.2.5.7 Ink System (p.146).)
Ink is not properly
transported from the
Printhead to the cap, or Is the compression spring of the valve section properly
from the cap to the Ink engaged?
Tubes.
Compression spring
Attach the compression spring correctly. If it is not improved,

Valve failure replace the Ink System with a new one.
(See 4.2.5.7 Ink System (p.146).)

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3.4.2 Troubleshooting Electrical Problems

Check the points described in the table below when the printer does not operate at all (LED does not light) at power-on.
Table 3-23. Troubleshooting Power Supply Problems

Problem Check Point Remedy
Replace the power code with another one, and check
Power code failure Replace the power code with a new one.
whether the printer is normally powered or not.
Does the AC power source match with the requirement of
Incorrect AC power supply Use the correct power source.
the printer?
Is the Power Supply Unit Cable properly connected to
Poor connection of the connectors Connect the cable correctly.
CN501 connector on the Main Board?
The fuse is blown Is the fuse (F1) on the Power Supply Board blown? Replace the Power Supply Board.
Replace the Main Board when the output voltage is normal.
Is a normal voltage being output from the Power Supply
Abnormal output of the Power Supply Board Replace the Power Supply Unit when the output voltage is
Board? (See Table 3-3.)
abnormal.
3.4.3 Troubleshooting I/F-related Problems

This section provides information for troubleshooting problems related to the USB interfaces and the Memory Card Slot.
USB Interface Error
Table 3-24. USB I/F Error
Click My Computer - Property - Device Manager on
Uninstall the driver and reinstall it correctly referring to the
Incorrect printer driver installation Windows computer. Is the printer driver is included in the
Users Guide.
Other Devices by mistake?
Replace the cable with another one. Does the problem still
USB cable failure Replace the USB cable.
occur?
Poor connection Is the USB terminal free from foreign materials? Remove the foreign material, and clean the contact points.
Main board failure Check the Main Board for any damage. Replace the Main Board.
Card board failure Check the STG Board for any damage. Replace the STG Board.

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Troubleshooting Memory Card-related Problems

Table 3-25. Troubleshooting Memory Card-related problems
Is the data on the memory card damaged by static electricity Check if the card is readable with the computer. If not, format
Memory Card data damage
or the like? the card.
Use unsupported Memory Card Check if the card is supported. Use a supported memory card.
Memory card failure Check if another Memory Card is recognized. Replace the Memory Card with a new one.
Are the memory card or the slot free from foreign
Remove the foreign material, and clean the contact points.
Poor connection materials?
Is the slot pin cracked or deformed? Replace the Card Board.
Firmware error --- Update the firmware.
Is the memory card inserted without the memory card Turn the power off and remove the memory card with the
Memory card can not be ejected
adapter? tweezers.
Replace the Main Board with a new one if there is no problem
Electrical noise Are the positions of the FFC and ferrite core appropriate?
with the routing.
Main board failure Check the Main Board for any damage. Replace the Main Board with a new one.
Card board failure Check the STG Board for any damage. Replace the STG Board.

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3.5 Troubleshooting Duplex Unit Problems Duplex unit paper jam error
This section provides troubleshooting information on the duplex unit. Find the problem Table 3-28. Duplex unit paper jam error
you face in Table 3-26, and troubleshoot the problem referring to the descriptions Symptom Possible Cause Remedy
given in the Possible Cause and Remedy.
1. A paper jam occurred in the Remove the duplex unit (open
Problems and reference table duplex unit. the cover if necessary), and
2. A paper jam occurred in the remove the paper. Leave the
Table 3-26. Duplex Unit Problems & Reference Table duplex unit or the printer printer ON during the work.
failed to detect the duplex Then reinstall the unit. (The
Error Message Problem Reference
unit while reversing the duplex printing is resumed
The duplex unit cannot be detected Table 3-27 paper for printing on its from the next page)
Duplex unit open error backside.
when it is working. (p.85) Cancel the duplex print job, and
The duplex unit paper remove the duplex unit (open
A paper jam error occurred in the Table 3-28
Duplex unit paper jam error jam error occurs when the cover if necessary), and
duplex unit. (p.85)
duplex printing is remove the paper.
started.
Duplex unit open error 3. PE sensor failure/wrong Check if the PE sensor is
connection correctly connected. If not,
Table 3-27. Duplex unit open error connect it correctly.
Symptom Possible Cause Remedy (See Table 3-2.)
1. The duplex unit is not Install the duplex unit correctly. Check if the PE sensor is
installed correctly. damaged. If so, replace the
Printer Mechanism with a new
2. Duplex unit sensor failure/ Check if the duplex unit sensor one. (See Table 3-2.)
The duplex unit open wrong connection is correctly connected. If not,
error occurs when replace the Printer Mechanism Note : If any of the above remedies cannot solve the problem, replace the duplex unit with a
duplex printing is with a new one. new one.
started.
Check if the duplex unit sensor
is damaged. If so, replace the
Printer Mechanism with a new
one.
The duplex unit open 1. The duplex unit is not Install the duplex unit correctly.
error occurs when installed correctly. (The duplex printing is
duplex printing is resumed from the next page)
started after recovering
from a duplex unit paper Cancel the duplex print job.
jam error.
TROUBLESHOOTING Troubleshooting Duplex Unit Problems 85

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3.6 Network Troubleshooting Troubles in installing a software

Table 3-30. Troubles in Installing a Software
The following table describes the troubleshooting related to the network function of
Symptom Check Point Remedy
this printer.
Can not connect to 1. In Wireless LANs case, check Correctly connect the
Troubles in Network Settings internet thru LAN is if the network connection computer and the Access
Table 3-29. Troubles in Network Settings displayed. between the PC and Access Point.
Point is made.
2. In Wired LANs case, check if Correctly connect the
Connection with 1. Check if Access Point is ready Check if the connection can the computer and the printer are computer and the printer to a
Access Point/ for the connection. be made from the other properly connected to a LAN LAN port such as a hub or
Detection of Access devices. port such as a hub or a router. router using a LAN cable.
Point can not be
2. Check if Access Point is too far Move Access Point closer to 3. Check the status of network Correctly set the network
made (Wireless
from the printer or blocked by the printer or clear off the settings/connection by printing connection again if the
LAN)
obstruction. obstruction. the network status sheet. network connection is not
3. Check if Access Point has any Check Access Point and made.
limitation for the access. change the setting for the 4. Check if the link lamp on the Try using another port.
access by setting the MAC Access Point or hub connected Replace the LAN cable.
Address or IP Address, etc. to the printer is lighting or Configure Wireless LAN
of the printer. flashing. setting correctly.
4. Check if Access Point setting is Input the SSID from the
5. Check is IP address is correctly Correctly set IP address.
made for non-display of the Control Panel.
set.
SSID (Network).
6. For the setting of the Windows Set the Windows Firewall or
5. Check if WEP key or setting for Check the WEP key and the
the password is correct. password in a case-sensitive Firewall or commercially commercially available
manner. available security software, software as the exceptional
check if the installed network application.
Communication with 1. Check if the Wireless LAN Change the Wireless LAN access is set to Shut down or *If the problem is not solved
wired LAN can not Setting on the Control Panel is Setting into Disable, Block etc. when using the commercially
be made Disable. because Wireless LAN and available security software,
Wired LAN can not be used restart it once.
at the same time.
2. Check if the combination for Correct the Link Speed
the HUB and router etc. and setting properly.
Link Speed of the Printer is
proper.
3. Check if 10Base-T Repeater Try other HUBs (Switching
HUB is used. HUB etc.).
TROUBLESHOOTING Network Troubleshooting 86

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Troubles during printing and scanning from PC
Table 3-31. Troubles during printing and scanning from PC

Print cannot be made 1. In Wireless LANs case, check Correctly connect the
Scan cannot be made if the network connection computer and the Access
between the PC and Access Point.
Point is made.
2. In Wired LANs case, check if Correctly connect the
the computer and the printer are computer and the printer to a
properly connected to a LAN LAN port such as a hub or
port such as a hub or router. router using a LAN cable.
3. Check the status of network Correctly set the network
settings/connection by printing connection again if the
the network status sheet. network connection is not
made.
4. Check if the link lamp on the Try using another port.
Access Point or hub connected Replace the LAN cable.
to the printer is lighting or Configure Wireless LAN
flashing. setting correctly.
5. Check if the network settings Correctly configure the
are correctly configured? network settings.
6. Check if the network setting Close the screen.
screen is displayed on the
Control Panel.
EPSON Scan cannot 1. For EPSON Scan settings, If IP address is set using the
be started check if IP address is set DHCP function, specify IP
directly. address by searching address.
TROUBLESHOOTING Network Troubleshooting 87

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3.7 FAX Troubleshooting C H E C K The communication log is not stored under the following conditions:
P O IN T When the sending operation is canceled while storing B&W
C H E C K This section only applies to Epson Artisan 810/835/837/Epson Stylus image or waiting for redialing.
P O IN T Photo PX810FW/TX810FW/PX820FWD/TX820FWD/PX830FWD. In the case of a power failure during the operation of sending/
polling reception including waiting status for redial, or during
receive operation.
When the receiving operation is canceled before the fax signal is
3.7.1 FAX Log detected.
If the fax signal is not detected during receiving operation.
When an error related to fax occurs, it is not only indicated on the LCD but also saved
as a log file. The error code is recorded in it, and according to this log the contents of Table 3-33. FAX Log (2)
the error can be confirmed Save
Log Name Description
Table 3-32. FAX Log (1) Destination
Save The following information of the latest communication is stored.
Log Name Description
Destination
Latest log Nonvolatile Item Information
(Last Transaction) The latest communication log of sending / polling reception memory
Communication
The following information is stored. Year/month/day/hour/minute
start date / time
Item Information Communication type Sending/receiving/polling reception

Sending/polling reception:
Communication
Year/month/day/hour/minute Destination name of speed dial
start date / time
(first 20 characters)
Communication Communication ID Telephone number (last 20 characters)
Sending/receiving/polling reception
type Destination fax ID (20 characters)
Sending/polling reception: Receiving:
Destination name of speed dial Destination fax ID (20 characters)
(first 20 characters) Airtime Hour/minute/second
Communication ID Telephone number (last 20 characters)
Communication Volatile
Communication Destination fax ID (20 characters) Nonvolatile Protocol trace 0 to 100
pages memory
log (Fax Log) Receiving: memory
Common:
Destination fax ID (20 characters)
Normal/cancel/error code
Airtime Hour/minute/second Communication
Sending/polling reception:
result
Communication No dial tone detected/No fax signal
0 to 100
pages detected/Busy tone detected
Common: Diagnosing code 10 bytes
Normal/cancel/error code* The latest 43 commands/responses*
Communication
Sending/polling reception: Time stamp
result
No dial tone detected/No fax signal Sending / receiving
detected/Busy tone detected Protocol data Command /response code
(See Table 3-35. Command/Response
Note * : For error codes, see Table 3-34. Error Code List (p.89).
Code (p.90))
The information stored in this log is the same as the FCF/FIF (first 33 octets).
Power failure Nonvolatile
log (Fax Log) communication log. However, since the airtime is Unknown memory Note * : If a large amount of FIF is received, the recorded
in this case, the result of it is recorded as power failure. command/response may be less than 43.
TROUBLESHOOTING FAX Troubleshooting 88

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Error codes Table 3-34. Error Code List

Error Code
Table 3-34. Error Code List Phenomenon LCD Display Print Example
(HEX)
Error Code
Phenomenon LCD Display Print Example 505 Communication error Communication error Error code
(HEX)
540 Communication error Communication error Error code
Successful completion
000 Complete OK 541 Communication error Communication error Error code
(Monochrome)
C000 Successful completion (Color) Complete OK Color 542 Communication error Communication error Error code
400 Communication error Communication error Error code 543 Communication error Communication error Error code
409 Communication error Communication error Error code A busy tone was detected after Talking Talking
630
dialing (Line Busy) (Line Busy)
A fax signal was not detected for
634 a given length of time after No Answer No Answer
Fax signal was not detected dialing
420 during receive operation. (The Not displayed --- A dial tone was not detected
call was a telephone call) 637 No Dial Tone No Dial Tone
before dialing
A power failure occurred during
638 Not displayed Power Fail
422 Communication error Communication error Error code communication
427 Communication error Communication error Error code The communication was canceled
700 Canceled Canceled
433 Communication error Communication error Error code by an operation
434 Communication error Communication error Error code 706 System error System Error Error code
490 Communication error Communication error Error code 870 The image memory is full Memory Full Memory Full
494 Communication error Communication error Error code The maximum number of files
871 Error code Error code
was exceeded
880 System error System Error Error code
881 System error System Error Error code

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Table 3-34. Error Code List Command/response code

Error Code Table 3-35. Command/Response Code
Phenomenon LCD Display Print Example
(HEX) FCF value (HEX)
Command/ (LSB first: X=0)
882 System error System Error Error code Content
response code
883 System error System Error Error code First Second
884 System error System Error Error code DIS 80 - Digital Identification Signal
Collision (A call signal was CSI 40 - Called Subscriber Identification
928 detected when shifting to dial Not displayed ---
NSF 20 - Non-Standard Facilities
operation)
DTC 81 - Digital Transmit Command
F0B Communication error Communication error Error code
F1E Communication error Communication error Error code CIG 41 - CallInG subscriber identification
NSC 21 - Non-Standard facilities Command
F20 Communication error Communication error Error code
PWD C1 - PassWorD
F21 System error System Error Error code
SEP A1 - Selective Polling
F24 Communication error Communication error Error code Reserved (PSA) 61 - Polled SubAddress
Reserved (CIA) E1 - Calling subscriber Internet Address
Reserved (ISP) 11 - Internet Selective Polling address
F27 System error System Error Error code
F28 System error System Error Error code DCS 82 - Digital Command Signal
TSI 42 - Transmitting Subscriber Identification
NSS 22 - Non-Standard facilities Set-up
F2A Communication error Communication error Error code
F2B No image data for reprint exists No Image --- SUB C2 - SUBaddress
SID A2 - Sender IDentification
F2F System error System Error Error code
TRN E6 - Training
F3A Communication error Communication error Error code
F51 System error System Error Error code TCF F0 - Training Check
CTC 12 - Continue To Correct
Reserved (TSA) 62 - Transmitting Subscriber internet Address
F59 System error System Error Error code Reserved (IRA) E2 - Internet Routing Address
See Table 3-4. Error CFR 84 - ConFirmation to Receive
Indications and Fault FTT 44 - Failure To Train
F60 A scanner fatal error occurs Error code
Occurrence Causes CTR C4 - Response for Continue To correct
(p.63)
Reserved (CSA) 24 - Called Subscriber internet Address
See Table 3-4. Error
EOM 8E - End Of Message
Indications and Fault
F61 A printer fatal error occurs Occurrence Causes Error code MPS 4E - MultiPage Signal
(p.63) EOP 2E - End Of Procedure
F62 Reserved --- Error code PRI-EOM 9E - Procedure Interrupt-End Of Message
ADF misfeed or paper jam PRI-MPS 5E - Procedure Interrupt-MultiPage Signal
F63 --- Error code
occurred PRI-EOP 3E - Procedure Interrupt-End Of Procedure
The memory for printing received
F64 Error code Error code Reserved (EOS) 1E - End Of Selection
image is full
PPS-EOM BE 8E Partial Page Signal-End Of Message

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Table 3-35. Command/Response Code Table 3-35. Command/Response Code

FCF value (HEX) FCF value (HEX)
Command/ (LSB first: X=0) Command/ (LSB first: X=0)
Content Content
response code response code
First Second First Second
PPS-MPS BE 4E Partial Page Signal-MultiPage Signal PIX FF - PIXel image
PPS-EOP BE 2E Partial Page Signal-End Of Procedure Space Other combinations Unknown command/response
Partial Page Signal-Procedure Interrupt-
PPS-PRI-EOM BE 9E
End Of Message
PPS-PRI-MPS BE 5E
MultiPage Signal
PPS-PRI-EOP BE 3E
End Of Procedure
PPS-EOS BE 1E Partial Page Signal-End Of Selection
PPS-NULL BE 00 Partial Page Signal-partial page boundary
EOR-EOM CE 8E End Of Retransmission-End Of Message
EOR-MPS CE 4E End Of Retransmission-MultiPage Signal
EOR-EOP CE 2E End Of Retransmission-End Of Procedure
End Of Retransmission-Procedure
EOR-PRI-EOM CE 9E
Interrupt-End Of Message
EOR-PRI-MPS CE 5E
Interrupt-MultiPage Signal
EOR-PRI-EOP CE 3E
Interrupt-End Of Procedure
EOR-EOS CE 1E End Of Retransmission-End Of Selection
End Of Retransmission- partial page
EOR-NULL CE 00
boundary
RR 6E - Receive Ready
MCF 8C - Message ConFirmation
RTP CC - ReTrain Positive
RTN 4C - ReTrain Negative
PIP AC - Procedure Interrupt Positive
PIN 2C - Procedure Interrupt Negative
PPR BC - Partial Page Request
RNR EC - Receive Not Ready
ERR 1C - Response for End of Retransmission
Reserved (FDM) FC - File Diagnostic Message
DCN FA - DisCoNnect
CRP 1A - Command RePeat
Reserved (FNV) CA - Field Not Valid

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3.7.2 Error Code/Superficial Phenomenon-Based Troubleshooting

This section explains the troubleshooting procedures based on the error codes and
C H E C K When an error occurs, it may be displayed on the LCD
superficial phenomenon. P O IN T panel with a message instead of an error code. To check
the error code, print out a fax log.
If the problem is not solved even after carrying out the
remedy shown in the Table 3-36, print out a protocol trace
to analyze the cause of the error.
Table 3-36. Troubleshooting based on the error code/superficial phenomenon

Error code (LCD Message)/Phenomenon Description Remedy
Turn off v.34 and try again.
Communication Error Turn off ECM and try again.
(The error is indicated with error code on the Communication error When using xDSL, check the connection from Line jack to the fax via the xDSL splitter.
fax log.) When using TAM, check the connection from Line jack to the TAM via the fax.
Check if the telephone line makes any sounds.
Line Busy The line is busy. Try again later.
The other end of the line does not answer.
No answer The other end of the line answered but no answer tone is Check the number and dial again.
detected.
Power failure occurred during sending/receiving/
Power fail Confirm the PS Board Connector Cable/PS Board is not damaged, and retry.
printing/redialing.
706,880-884,F21,F27-F28,F2F,F51,F59 A system error (fax circuit failure) occurs Replace the Main board with a new one.
Memory full Out of Memory
Ask the sender to resend the fax in several batches.
871 Maximum number of files is exceeded
F60 A scanner fatal error occurred See Table 3-5 " Check point for Fatal error according to each phenomenon (Printer
Mechanism) " (p.65).
F61 A printer fatal error occurred See Table 3-6 " Check point for Fatal error according to each phenomenon (Scanner) "
(p.71).
F62-F63 Reserved ---
F64 The memory for printing received image is full Ask the sender to resend the fax in several batches.
The telephone cable is not connected properly. Connect the telephone cable properly.
The telephone line is not working. Verify if the phone line works by connecting to a phone to it.
Auto answer is set to N. Set to Y.
Cannot receive faxes
Set the setting to ALL and try again. Should other ring patterns be selected, contact the
DRD setting is incorrect.
telephone company.
Calling signal cannot be detected. Contact the telephone company or obtain the fax log for more analysis.

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Table 3-36. Troubleshooting based on the error code/superficial phenomenon

Error code (LCD Message)/Phenomenon Description Remedy
The telephone cable is not connected properly. Connect the telephone cable properly.
Cannot dial The telephone line is not working. Verify if the phone line works by connecting to a phone to it.
Pulse/Tone dial setting error Turn the setting to the other one and try again.
ECM is set to off. Set to on and try again.
Cannot receive/send faxes in color
Fax mode is set to B&W only. Set to B&W/Color.
The size of the memory is 2.0 Mbyte. If the data
Cannot print all the received data when printing Ask the sender to resend the data if necessary because the data deleted from the memory can
becomes over the set threshold, oldest data are deleted
data stored in memory not be restored.
to make room for new ones.
Auto reduction is set to off. Set auto reduction to on and reprint the data.
Paper size setting does not match the size of the
Choose the correct setting and reprint the data.
Images run off the paper received data.
Paper size setting does not match the size of papers in
Choose the correct setting or load correct sized papers in the tray and reprint the data.
the tray.

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3.8 Fax Function/External Connection Function 3.8.2 Fax Function and External Connection Function Check
Check The following shows the detailed check condition/procedure of each method.
C H E C K This section only applies to Epson Artisan 810/835/837/Epson Stylus 3.8.2.1 Fax Function Check by [Method A] and External
P O IN T Photo PX810FW/TX810FW/PX820FWD/TX820FWD/PX830FWD. Connection Function Check
SETTING METHOD
3.8.1 Outline
Fax function/External connection (EXT port) function must be checked in addition to Telephone
usual printing/scanning function after repairing/refurbishing the defective units. The Fax cable
following table describes each check method. Select an applicable Fax Function check Repaired/refurbished
EXT port
method in your repair center and implement this operation. Epson Artisan 810/835/837/
Epson Stylus Photo PX810FW/
Table 3-37. Fax Function/EXT port Function check Telephone line
PC Fax cable Fax cable TX810FW/PX820FWD/
simulator Line port TX820FWD/PX830FWD
Checked Check
Necessary Tools Check Point
Function Method *Repaired/refurbished Epson Artisan 810/835/
*Regarding FAX number, refer
PC (OS: Win XP) to the telephone line simulators 837/Epson Stylus Photo PX810FW/TX810FW/
Method A*1 manual. PX820FWD/TX820FWD/PX830FWD is
Repaired/Refurbished unit (1unit) represented by R unit from this.
(PC FAX)
Telephone line simulator*1 (1pcs.) *Select default setting to R unit before this
(p.94)
Fax cable (2pcs.) [Senders check point] check referring to the following table.
Guaranteed unit Make sure that printer Table 3-38. Default Settings of Repaired
Method B*1
(e.g. one of these models) send fax data correctly.
(Only Epson Artisan 810/835/837/Epson Stylus Photo PX810FW/TX810FW/
Fax Repaired/Refurbished unit (1unit)
simulator) PX820FWD/TX820FWD/PX830FWD (R)
Function Telephone line simulator*1 (1pcs.) [Receivers check point]
(p.98) No Function Default Setting
Fax cable (2pcs.) Make sure that printer
Guaranteed unit receive fax data 1 Resolution Standard
Method C (e.g. one of these models) correctly.
2 Contrast Normal
(PBX FAX) Repaired/Refurbished unit (1unit)
(p.99) PBX in your office (internal phone) For US, Canada:Letter
3 Paper size
Fax cable (2pcs.) For other destinations:A4
1. Check if you can hear ringing tone from 4 Automatic reduction On
External Telephone telephone before receiving fax. In this case, 5 Last transmission report Off
Connection *2 (1pcs.) the telephone sounds ringing.
--- 6 Dial mode Tone
(EXT port) Fax cable 2. Check if you cant hear dial tone from the
Function (1pcs.) telephone during receiving fax data. In this 7 DRD All
case, the telephone doesnt sound dial tone. 8 ECM On
Note *1 : In case of these methods, you have to use telephone line simulator for checking fax 9 V.34 On
function. For your reference, web site address of the simulator is outlined below.
(as of August 2007) 10 Rings to answer 5
http://www.telephonetribute.com/telco_line_simulators.html
http://www.skutchelectronics.com/sims.htm
*2 : You have to check this test whether you select any check method above.
TROUBLESHOOTING Fax Function/External Connection Function Check 94

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3. Select Print....
CHECK PROCEDURE
[Sender: PC =>Receiver: R unit]
1. Install test chart (test chart name: ITUT#1LTR.pdf) to PC.
2. Open test chart and select File menu.
4. Select Fax from Printer Name.

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5. Input Receiver Name and Fax Number, and click the Next button. 7. Check as below screen, and click the Next button.
8. Click the Finish button to send fax data from PC to R unit.
6. Click the Next button.
9. Confirm if telephone rings correctly during calling tone of R unit rings.

10. Confirm if dial tone of telephone is lost during R unit receives fax data
without calling tone.

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[Sender: R unit => Receiver: PC] 3. Select Receiver a fax now... from file menu.
1. Select Printer and Faxes from Windows start menu.
2. Select the Fax console window.

4. Set test chart on the document glass of R unit.

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5. Enter fax mode by pushing the fax button.

CHECK PROCEDURE
6. Input fax number of PC on R unit. (Regarding FAX number, refer to the
telephone line simulators manual.) [Sender: R unit => Receiver: G unit]
7. Push the Start button in B&W mode.
1. Set test chart on the document glass of R unit.
8. Push the Back button after being displayed as Send another page? on
LCD panel to send fax data from R unit to PC.
3. Input fax number of G unit on R unit. (Regarding FAX number, refer to
CHECK POINT OF R UNIT the telephone line simulators manual.)
Checked 5. Push the Back button after being displayed as Send another page? on
Check Timing Check Point LCD panel to send fax data from R unit to G unit.
Function
After sending of fax data

Make sure that R unit sends fax data [Sender: G unit => Receiver: R unit]
correctly.
Fax Function 1. Set test chart on the document glass of G unit.
After receiving of fax Make sure that R unit receives fax data
data correctly.
3. Input fax number of R unit on G unit. (Regarding FAX number, refer to
Check if you can hear ringing tone from
During calling of fax the telephone line simulators manual.)
telephone before receiving fax. In this
External (Step 9) 4. Push the Start button in B&W mode.
case, the telephone sounds ringing.
Connection (EXT 5. Push the Back button after being displayed as Send another page? on
port) Function Check if you cant hear dial tone from the
During receiving fax data LCD panel to send fax data from G unit to R unit.
telephone during receiving fax data. In this
(Step 10) 6. Confirm if telephone rings correctly during calling tone of R unit rings.
case, the telephone doesnt sound dial tone.
7. Confirm if dial tone of telephone is lost during R unit receives fax data
without calling tone.
3.8.2.2 Fax Function Check by [Method B] and External
Connection Function Check
CHECK POINT OF R UNIT
SETTING METHOD
Checked
Telephone Check Timing Check Point
Guaranteed Function
Unit Fax cable
Make sure that R unit sends fax data
EXT port Repaired/refurbished After sending of fax data
correctly.
Epson Artisan 810/835/ Fax Function
Telephone line 837/Epson Stylus Photo After receiving of fax Make sure that R unit receives fax data
Fax cable simulator Fax cable Line port PX810FW/TX810FW/ data correctly.
PX820FWD/
TX820FWD/PX830FWD
*Guaranteed unit means *Regarding FAX number, During calling of fax
FAX function and EXT refer to the telephone line telephone before receiving fax. In this
External (Step 6)
port perform correctly. simulators manual. *Repaired/refurbished Epson Artisan case, the telephone sounds ringing.
Guaranteed Epson Artisan 810/835/837/Epson Stylus Photo Connection (EXT
810/835/837/Epson Stylus PX810FW/TX810FW/PX820FWD/ port) Function Check if you can't hear dial tone from the
During receiving fax data
Photo PX810FW/ TX820FWD/PX830FWD is telephone during receiving fax data. In this
represented by R unit from this. (Step 7)
TX810FW/PX820FWD/ case, the telephone doesn't sound dial tone.
TX820FWD/PX830FWD *Refer to Table 3-38 on page 94 for
is represented by G unit default setting.
from this.

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3.8.2.3 Fax Function Check by [Method C] and External [Sender: G unit => Receiver: R unit]
Connection Function Check 1. Set test chart on the document glass of G unit.
SETTING METHOD 3. Input fax number of R unit on G unit. (Regarding FAX number, refer to
the telephone line simulators manual.)
PBX 4. Push the Start button in B&W mode.
Fax cable
Telephone LCD panel to send fax data from G unit to R unit.
6. Confirm if telephone rings correctly during calling tone of R unit rings.
Fax cable
EXT port Repaired/refurbished 7. Confirm if dial tone of telephone is lost during R unit receives fax data
Epson Artisan 810/835/837/ without calling tone.
Guaranteed unit Epson Stylus Photo
Fax cable PX810FW/TX810FW/
Line port PX820FWD/TX820FWD/
PX830FWD CHECK POINT OF R UNIT
*Guaranteed unit means FAX function and EXT *Repaired/refurbished Epson Artisan 810/
port perform correctly. 835/837/Epson Stylus Photo PX810FW/ Checked
Check Timing Check Point
Guaranteed Epson Artisan 810/835/837/Epson TX810FW/PX820FWD/TX820FWD/ Function
Stylus Photo PX810FW/TX810FW/ PX830FWD is represented by R unit
PX820FWD/TX820FWD/PX830FWD is from this. Make sure that R unit sends fax data
After sending of fax data
represented by G unit from this. *Refer to Table 3-38 on page 94 for default correctly.
setting. Fax Function
After receiving of fax Make sure that R unit receives fax data
data correctly.
CHECK PROCEDURE During calling of fax
telephone before receiving fax. In this
External (Step 6)
[Sender: R unit => Receiver: G unit] case, the telephone sounds ringing.
Connection (EXT
1. Set test chart on the document glass of R unit. port) Function Check if you can't hear dial tone from the
During receiving fax data
2. Enter fax mode by pushing the fax button. telephone during receiving fax data. In this
(Step 7)
case, the telephone doesn't sound dial tone.
3. Input fax number of G unit on R unit. (Regarding FAX number, refer to
the telephone line simulators manual.)
LCD panel to send fax data from R unit to G unit.

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CHAPTER
4
DISASSEMBLY/ASSEMBLY
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4.1 Overview W A R N IN G To protect sensitive microprocessors and circuitry, use static

discharge equipment, such as anti-static wrist straps, when
C H E C K Description in this chapter is applied to Epson Artisan 810/710/ accessing internal components.
P O IN T Epson Stylus Photo PX810FW/TX810FW/PX710W/TX710W but Never touch the ink or wasted ink with bare hands. If ink
some of it can also be applied to Epson Artisan 835/837/725/730/ comes into contact with your skin, wash it off with soap and
Epson Stylus Photo PX820FWD/TX820FWD/PX830FWD/ water immediately. If you have a skin irritation, consult a
PX720WD/TX720WD/PX730WD/TX730WD. doctor immediately.
See below and follow the instructions first for other than Epson Artisan When powering this product, high-voltage current may be
810/710/Epson Stylus Photo PX810FW/TX810FW/PX710W/TX710W. applied on some parts. To prevent ELECTRIC SHOCK, do
Epson Artisan 835/725/Epson Stylus Photo PX820FWD/TX820FWD/ not touch the following parts when the power is ON. If the
PX720WD/TX720WD: 8.3 Disassembly/assembly (p.257) shock should happen, the flowing current is very tiny, about a
Epson Artisan 837/730/Epson Stylus Photo PX830FWD/ few hundreds A, therefore it will not do any harm on the
PX730WD/TX730WD: 9.4 Disassembly/assembly (p.285) human body.
This section describes procedures for disassembling the main components of this SUB Board
printer. Unless otherwise specified, disassembled units or components can be Cap section of the Ink System
reassembled by reversing the disassembly procedure. Procedures which, if not strictly The cables and terminals that connect above mentioned parts
observed, could result in personal injury are described under the heading
WARNING. CAUTION signals a precaution which, if ignored, could result in C A U T IO N When transporting the printer after installing the ink cartridge,
damage to equipment. Important tips for procedures are described under the heading pack the printer for transportation without removing the ink
CHECK POINT. If the assembly procedure is different from the reversed cartridge.
disassembly procedure, the correct procedure is described under the heading Use only recommended tools for disassembling, assembling or
REASSEMBLY. Any adjustments required after reassembly of components or parts adjusting the printer.
are described under the heading ADJUSTMENT REQUIRED. When you have to Observe the specified torque when tightening screws.
remove any components or parts that are not described in this chapter, refer to the Apply lubricants as specified. (See Chapter 6
exploded diagrams in the appendix. MAINTENANCE (p238) for details.)
Read the following precautions before disassembling and assembling. Make the specified adjustments when you disassemble the
printer. (See Chapter 5 ADJUSTMENT (p201) for details.)
4.1.1 Precautions When reassembling the Waste Ink Tube, make sure that the
tip of waste ink tube is placed in the correct position, otherwise
See the precautions given under the heading WARNING and CAUTION in the
ink may leak.
following columns when disassembling or assembling this printer.
When using compressed air products; such as air duster, for
cleaning during repair and maintenance, the use of such
W A R N IN G Disconnect the power cable before disassembling or
products containing flammable gas is prohibited.
assembling the printer.
Improper usage of the tool may adversely affect the quality
If you need to work on the printer with power applied, strictly
seriously. Make sure to strictly observe the procedures in this
follow the instructions in this manual.
manual to disassemble and assemble this product using proper
Always wear gloves for disassembly and reassembly to protect tools.
your eyes from ink. If any ink gets in your eyes, wash your After disassembling/assembling, set the Transmission Arm to
eyes with clean water and consult a doctor immediately. the Ink System position to avoid a fatal error caused by the
Always wear gloves for disassembly and reassembly to avoid locked Carriage. (See 4.2.5.7 Ink System (p146) .)
injury from sharp metal edges.
DISASSEMBLY/ASSEMBLY Overview 101

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4.1.2 Tools 4.1.3 Work Completion Check

Use only specified tools to avoid damaging the printer. If any service is made to the printer, use the checklist shown below to confirm all
works are completed properly and the printer is ready to be returned to the user.
Table 4-1. Tools
Name Availability EPSON Tool Code* Table 4-2. Work Completion Check
(+) Phillips screwdriver #1 O 1080530 Classification Item Check Point Status
(+) Phillips screwdriver #2 O --- Self-test Is the operation normal? OK / NG

Flathead screwdriver O --- ON-line Test Is the printing successful? OK / NG
Flathead Precision screwdriver #1 O --- Printhead (Nozzle Is ink discharged normally from
OK / NG
check pattern print) all the nozzles?
Tweezers O ---
Does it move smoothly? OK / NG
Longnose pliers O ---
Is there any abnormal noise
Acetate tape --- 1003963 OK / NG
during its operation?
Carriage Mechanism
Nippers O ---
Is the CR Motor at the correct
Ink Supply Tube screwing tool --- 1508164 temperature? (Not too hot to OK / NG
touch?)
PG adjustment tool --- 1508165
Is paper advanced smoothly? OK / NG
Leak Check jig --- ---
Air Release jig --- --- No paper jamming? OK / NG
Printer Unit
Carriage Stopper jig --- --- No paper skew? OK / NG
Hook releaser --- --- No multiple feeding? OK / NG

Paper Feeding
Note *1 : Some of the tools listed above are commercially available. Mechanism No abnormal noise? OK / NG
*2 : EPSON provides the tools listed with EPSON tool code. Is the paper path free of any
OK / NG
*3 : Consult I&I CS Quality Assurance Department for how to get the Leak Check jig, obstructions?
the Air release jig and the Carriage stopper jig. Is the PF Motor at correct
OK / NG
*4 : Epson Artisan 835/837/Epson Stylus Photo PX820FWD/TX820FWD/PX830FWD temperature?
only. This tool can be made with a metal plate. For the details, see 8.3.2.1 ADF
Does case open sensor operate
Unit (p.261). Case open sensor
normally? (See Chapter 5 OK / NG
check
"ADJUSTMENT".)
Is the Transmission Arm set at
Transmission Arm
the Ink System position? (See OK / NG
position
4.2.5.7 Ink System (p.146).)

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Table 4-2. Work Completion Check Table 4-2. Work Completion Check
Classification Item Check Point Status Classification Item Check Point Status
Is glass surface dirty? OK / NG Are the ink cartridges installed
Ink Cartridge OK / NG
Mechanism correctly?
Is any foreign substance mixed
OK / NG
in the CR movement area? Are the waste ink pads adequate
Waste Ink pad OK / NG
to absorb?
Does CR operate smoothly? OK / NG Packing
Is the printer carriage placed at
Does CR operate together with Protective materials OK / NG
Scanner unit OK / NG the capping position?
CR mechanism scanner unit?
Securing Printers Is the CR stopper placed at the
Does CR make abnormal noise OK / NG
OK / NG Carriage carriage securing position?
during its operation?
Attachments, Have all the relevant items been
Does LED turn on normally? Others OK / NG
Accessories included in the package?
LED And is white reflection test done OK / NG
near home position?
Note * : Epson Artisan 810/835/837/Epson Stylus Photo PX810FW/TX810FW/PX820FWD/
Is paper advanced smoothly? OK / NG TX820FWD/PX830FWD only.
No paper jamming? OK / NG
No paper skew? OK / NG
Paper Feeding
ADF* No multiple feeding? OK / NG
Mechanism
No abnormal noise? OK / NG
Is the paper path free of any
OK / NG
obstructions?
ON-line Test ON-line Test Is the operation normal? OK / NG
Copy Copy Is the local copy action normal? OK / NG
Specified Are all the adjustment done
Adjustment OK / NG
Adjustment correctly
Are all the lubrication made at
OK / NG
Specified the specified points?
Lubrication
Lubrication Is the amount of lubrication
OK / NG
correct?
Function ROM Version Version: OK / NG

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4.1.4 Additional Procedure/Procedural Differences The product names hereafter called as follows:
C H E C K
The disassembly/reassembly procedures for Artisan 810/PX810FW/TX810FW and P O IN T
Artisan 710/PX710W/TX710W are different. Unless otherwise specified, this chapter Notation Product name
describes Artisan 810/PX810FW/TX810FW. Refer to the pages mentioned below for Artisan 810/PX810FW/ Epson Artisan 810/Epson Stylus Photo
the disassembly/reassembly procedures for Artisan 710/PX710W/TX710W. TX810FW PX810FW/Epson Stylus Photo TX810FW
Artisan 710/PX710W/ Epson Artisan 710/Epson Stylus Photo
TX710W PX710W/Epson Stylus Photo TX710W
Artisan 835/PX820FWD/ Epson Artisan 835/Epson Stylus Photo
TX820FWD PX820FWD/Epson Stylus Photo TX820FWD
Artisan 725/PX720WD/ Epson Artisan 725/Epson Stylus Photo
TX720WD PX720WD/Epson Stylus Photo TX720WD
Epson Artisan 837/Epson Stylus Photo
Artisan 837/PX830FWD
PX830FWD
Table 4-3. Procedure Differences

Differences
Parts name Reference page
Artisan 810/PX810FW/TX810FW Artisan 710/PX710W/TX710W
Artisan 810/PX810FW/TX810FW
ADF Unit ADF mechanism No ADF mechanism
4.2.3.1 ADF Unit (p.110)
The Document Cover and Housing are different depend on the ADF mechanism or not.
ADF Unit Document

Cover Artisan 810/PX810FW/TX810FW
4.2.7 Disassembly of the ADF Unit
(p.165)
4.2.6 Disassembling Scanner Unit
Scanner Unit
(p.157)
Artisan 710/PX710W/TX710W
4.3.3.1 Document Cover (p.191)
4.3.3.2 Scanner Upper Housing (p.191)

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Differences
Artisan 810/PX810FW/TX810FW Artisan 710/PX710W/TX710W
Artisan 810/PX810FW/TX810FW
7.8 inch touch panel 2.5 inch LCD 4.2.4.1 Panel Unit (p.124)
Panel Unit
3.5 inch LCD (no touch panel) Artisan 710/PX710W/TX710W
4.3.2.1 Panel Unit (p.185)
Housing is different.
The numbers of the screws and positions are partially different.
Upper Housing
Left Housing Artisan 810/PX810FW/TX810FW
Rear Left Housing 4.2.3 Removing the Housing (p.110)
Upper Left Housing Artisan 710/PX710W/TX710W
Right Housing 4.3.1 Removing the Housing (p.176)
Rear Right Housing
Main Board The specification of the Main Board is different as well as the positions of the connectors. Artisan 810/PX810FW/TX810FW
4.2.4 Removing the Circuit Board (p.124)
FAX FAX No FAX Artisan 710/PX710W/TX710W
4.3.2 Removing the Circuit Board (p.185)

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4.2 Disassembly Procedures

For disassembling each unit, refer to the pages in the following flowchart.
START
4.2.3.13 Paper Guide 4.2.3.9 Rear ASF Paper 4.2.5.11 Waste Ink Tray 4.2.3.4 Upper Left
4.2.3.1 ADF Unit (p110) 4.2.3.12 Cassette Unit/EJ
Top Assy (p123) Guide Cover (p119) Assy (p153) Housing / Panel Lock Cover Assy (p122)
Button (p114)
4.2.4.1 Panel Unit 4.2.5.10 Pick-up 4.2.5.12 Lower Paper

4.2.3.2 Scanner Unit (p124)(Artisan 810/ Roller (p152) Guide Waste Ink Pad
(p111) PX810FW/TX810FW) Assy (p156)
4.2.3.4 Upper Left

Housing / Panel Lock 4.2.3.3 Hinge (p113) See Flowchart 4-2 Disassembling Flowchart (2) (p107) for
Button (p114) disassembling procedures of the Scanner Unit and the ADF Unit.
4.2.3.13 Paper Guide

Top Assy (p123)
4.2.3.5 Upper Housing

(p115)
4.2.3.6 Rear Left 4.2.3.8 Stacker Assy 4.2.5.1 Printhead 4.2.5.5 CSIC Assy 4.2.5.7 Ink System 4.3.2.1 Panel Unit
4.2.3.3 Hinge (p113) (p132) 4.2.5.2 CR Scale (p139)
Housing (p117) (p118) (p142) (p146) (p185)
4.2.3.7 Left Housing /

Decoration Belt L 4.2.3.10 Rear Right
FAX Housing (p120) C H E C K Some pictures in this manual are for Artisan 800/Epson Stylus Photo
(p117)
P O IN T PX800FW/TX800FW and Artisan 700/Epson Stylus Photo PX700W/
TX700W; therefore, the shapes of the parts are different from those of
4.2.4.3 Power Supply 4.2.5.3 PF Encoder 4.2.3.11 Right Housing /
Unit (p129) (p140) Card Cover (p121) Artisan 810/PX810FW/TX810FW and Artisan 710/PX710W/TX710W,
but the differences does not affect the disassembly/reassembly procedures.
4.2.3.9 Rear ASF Paper 4.2.4.2 Main Board /
Grounding Plate M/B 4.2.4.4 Wireless LAN The colored blocks indicate the following.
Guide Cover (p119) Board (p130)
(p126) Red: Basically the disassembling procedures are in common with both
Artisan 810/PX810FW/TX810FW and Artisan 710/PX710W/
4.2.5.8 Lower ASF Paper
Guide Assy (p148)
4.2.5.4 Decompression
Pump Unit (p141)
4.2.4.4 Wireless LAN
Board (p130)
TX710W, but some parts differ in shape.
Blue: Artisan 810/PX810FW/TX810FW only.
Yellow: Artisan 710/PX710W/TX710W only.
4.2.5.9 CDR Tray Assy 4.2.5.5 CSIC Assy
(p151) (p142) The parts surrounded with dotted line are not the shortest ways of
removing them, but you need to remove the parts/units if they exist on the
4.2.5.1 Printhead
(p132)
way to the target part/unit.
When replacing the printer mechanism, see 4.2.1 Parts transferred from
4.2.5.6 Ink Supply IC the old printer when replacing the Printer Mechanism (p.108) to transfer
Holder Assy (p143)
the parts from the old printer to the new one.
See below for the flowchart other than Artisan 810/710/PX810FW/
4.2.4.5 Card Slot Assy
(p131) TX810FW/PX710W/TX710W.
Artisan 835/725/PX820FWD/TX820FWD/PX720WD/TX720WD:
8.3.2 Disassembly Procedures (p.259)
Artisan 837/730/PX830FWD/PX730WD/TX730WD:
9.4.2 Disassembly Procedures (p.287).
Flowchart 4-1. Disassembling Flowchart (1)
DISASSEMBLY/ASSEMBLY Disassembly Procedures 106
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Disassembling the ADF Unit (Artisan 810/PX810FW/TX810FW only) Disassembling the Scanner Unit
START START START

(Artisan 810/PX810FW/TX810FW) (Artisan 710/PX710W/TX710W)
4.2.7.2 ADF Cover Assy/ADF 4.2.7.1 ADF Hinge (p165) 4.2.6.1 Scanner Upper
Cover L (p165) 4.3.3.1 Document Cover (p191)
Housing (p157)
4.2.7.4 ADF Right Cover/ADF 4.2.7.3 ADF LD Frame Assy 4.3.3.2 Scanner Upper Housing
Rear Cover (p167) (p167) (p191)
4.2.7.5 ADF Cover Stacker/

ADF Document Support Cover
(p169) 4.2.6.2 Scanner Motor 4.2.6.4 Scanner CR Encoder 4.2.6.5 Cover Open Sensor
Unit (p158) Board (p162) (p163)
4.2.7.6 ADF Front Cover

(p170) 4.2.6.3 Scanner Carriage Unit
(p160)
4.2.7.7 ADF Document

Support Assy (p170)
4.2.7.8 ADF Frame Unit (p171)
4.2.7.10 ADF PF Roller

4.2.7.9 ADF Motor Unit (p172) (p175)
C H E C K The colored blocks indicate the following.

P O IN T Blue: Artisan 810/PX810FW/TX810FW only.
Yellow: Artisan 710/PX710W/TX710W only.
See below for the flowchart other than Artisan 810/710/PX810FW/
TX810FW/PX710W/TX710W.
Artisan 835/725/PX820FWD/TX820FWD/PX720WD/TX720WD:
8.3.2 Disassembly Procedures (p.259)
9.4.2 Disassembly Procedures (p.287).

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4.2.1 Parts transferred from the old printer when C H E C K The PG adjustment for the Printer Mechanism has been
replacing the Printer Mechanism P O IN T carried out, however, make sure to perform the PG inspection
(p230) at the point shown in the flowchart.
When replacing the Printer Mechanism, transfer the necessary parts from the old
You can work from any of the groups indicated in parallel (C, D,
printer to the new one in the order given in this flowchart.
E) in the flowchart. If there is no ordinal number in each group,
you can remove/install the parts in no particular order.
Flowchart Group B
1.ADF Unit (p110)
2.Scanner Unit (p111)
Remove
START 3.Upper Left Housing / Panel Lock Button (p114)
4.Upper Housing (p115) (with Panel Unit)
Install
Group A
Perform 5.4.1 I/S Decompress (p235) . Group D

CSIC Assy (p142)
Printhead (p132)
Group B
Group C Group D Group E

Group C
1.Rear Left Housing (p117)
2.Left Housing / Decoration Belt L (p117)
3.Power Supply Unit (p129)
IC Guide Group A (Rear side)
Rear ASF Paper Guide Cover (p119)
Paper Guide Top Assy (p123)
Group C Group D Group E
Install the IC Guide (Fig. 4-79), and then

carry out the Leak check (p205) and the PG
inspection (p230).
Group B
Group A
Printer Mechanism
Following the Required Adjustment List
(p208), perform printing adjustments. Group A (Front and bottom side) Group E
Cassette Unit/EJ Cover Assy (p122) 1.Hinge (p113)
Waste Ink Tray Assy (p153) 2.Rear Right FAX Housing (p120)
3.Right Housing / Card Cover (p121)
4.Wireless LAN Board (p130)
5.Main Board / Grounding Plate M/B (p126)

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4.2.2 Replacing the Head Supply Assy Parts/Components need to be removed in advance:
Head Supply Assy ADF Unit (p110)/Scanner Unit (p111)/Paper Guide Top Assy (p123)/Upper Left Housing /
Panel Lock Button (p114)/Hinge (p113)/Upper Housing (p115)/Rear Right FAX Housing
When replacing the Printhead and Ink Supply IC Holder Assy individually for (p120)/Right Housing / Card Cover (p121)/Wireless LAN Board (p130)/Main Board /
repairing of print defect, the Leak check using the specified tools is necessary in order Grounding Plate M/B (p126)CSIC Assy (p142)
to avoid ink leakage after reassembling.
Replacement procedure
The Leak check is not necessary for the Head Supply Assy because it is specified as
ASP parts including the Printhead and the Ink Supply IC Holder Assy, and the Leak 1. Carry out Step1 (p133) to Step5 (p133) in 4.2.5.1 Printhead (p132) .
check has already been carried out. 2. Carry out Step1 (p143) to Step5 (p144) in 4.2.5.6 Ink Supply IC Holder
The Head Supply Assy is supplied as ASP parts for the servicing site where the Assy (p143) .
specified tool cannot be prepared, or to shorten the repair time. 3. Remove the Printhead together with the Ink Supply IC Holder Assy. (See Fig.
4-2.)
This section describes the procedure of replacing the Head Supply Assy. 4. Install the Ink Supply IC Holder Assy (p143), and carry out Step1 (p135) to
Step3 (p135) and tighten the screws given in Step11 (p138) in Assembling the
Printhead (p134) to install the Head Supply Assy.
Printhead Ink Supply IC
Holder Assy
Head Supply Assy
Figure 4-1. Head Supply Assy

Figure 4-2. After Removing the Head Supply Assy
A D J U S T M E N T After removing/replacing the Head Supply Assy, make the specified

R E Q U IR E D adjustments. (See Chapter 5 "ADJUSTMENT".)

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4.2.3 Removing the Housing 3. Slide the Cable Cover to the rear of the printer by pushing the point A of the
Cable Cover to release the hooks (x4) and ribs (x2), and remove the Cable
4.2.3.1 ADF Unit Cover.
C H E C K This section applies to Artisan 810/PX810FW/TX810FW only. Right side

Harness cover clamp
P O IN T Because the hinges of the ADF unit for Artisan 835/837/ Harness cover clamp
PX820FWD/TX820FWD/PX830FWD differ, see 8.3.2.1 ADF Unit
(p.261). In addition, some printers among Artisan 810/PX810FW/
TX810FW use the same hinges of the ADF Unit and Scanner Upper Cable Cover
Cutting position
Housing as for Artisan 835/837/PX820FWD/TX820FWD/
PX830FWD, so see 8.3.2.1 ADF Unit (p.261) in such a case. Cross-
section
Parts/Components need to be removed in advance: Point A
None
Removal procedure
Hook
1. Open the Scanner Unit. Rib
C H E C K The harness cover clamp needs to be cut when removing, and Figure 4-4. Removing the Cable Cover
P O IN T cannot be reused. When installing the Cable Cover, replace it with a
new one. 4. Disconnect the ADF Motor Cable and ADF Sensor Cable from the connectors
on the Main Board. (See Fig. 4-5.)
Harness cover clamp before cut Harness cover clamp after cut 5. Pull out the terminal of the grounding wire from the fixing rib of the frame.
Grounding wire
ADF Motor Cable
Figure 4-3. Damaged stopper

2. Cut the harness cover clamp with a nipper as shown in Fig. 4-4 and remove Terminal of grounding
the harness cover clamp. wire and the fixing rib
Main Board
ADF Sensor Cable
Figure 4-5. Removing the ADF Unit (1)

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Take care not to let the cables get caught by the housing of the 4.2.3.2 Scanner Unit
C A U T IO N
Scanner Unit.
C H E C K The disassembly/reassembly procedures for Artisan 710/725/730/
P O IN T PX710W/TX710W/PX720WD/TX720WD/PX730WD/TX730WD
differ from those for Artisan 810/835/837/PX810FW/TX810FW/
PX820FWD/TX820FWD/PX830FWD.
6. Release the hooks (x2) of the Hinge and hook (x1) of the ADF Cable Cover See 4.3.1.1 Scanner Unit (p.176) for the procedures.
from the rear side while holding the center of the ADF Unit. (See Fig. 4-6.)
7. Remove the ADF Unit while pulling out the ADF Motor Cable, the ADF Parts/Components need to be removed in advance:
Sensor Cable and the grounding wire from the hole of the Scanner Unit.
ADF Unit
Removal procedure
1. Open the Scanner Unit.
ADF Unit 2. Disconnect the Scanner FFCs (x3) together with the ferrite cores (x2) from the
Main Board. (See Fig. 4-7.)
3. Pull out the terminal of the grounding wire from the fixing rib of the frame.
Hinge ADF Cable Cover
Grounding wire
Hole of the Scanner Unit Hook
Main Board
Figure 4-6. Removing the ADF Unit (2)
Insert the terminal of the grounding wire to the end of the rib of
the Frame. (See Fig. 4-5.)
For routing cables, see 4.4 Routing FFC/cables (p.193).
Terminal of the grounding
When installing the Cable Cover, secure it with a new Harness wire and the fixing rib
Cover Clamp. (See Fig. 4-4.)
Scanner FFCs
Ferrite cores
Double-
sided tape
Figure 4-7. Removing the Scanner Unit (1)

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Do not open/close the Scanner Unit without the screws that secure When installing the Scanner Unit, follow the procedure below.
C A U T IO N
the unit to avoid damage of the Scanner Unit Hinge. 1. Align and insert the dowel of the Scanner Unit to the hole of
the printer (left inside).
2. Align and insert the rib of the Scanner Unit to the groove of
the Hinge.
4. Remove the screw (x1) that secures the Scanner Unit.
Left Right
inside inside
Rear Dowel
Hole
Rib of the Scanner Unit
& groove of the Hinge
C.B.P. 3x10 (black) (61Kgfcm)

Figure 4-10. Installing the Scanner Unit (1)
3. While aligning the screw hole with the Scanner Unit open,
5. Lift the Hinge on the right side in the direction of the arrow (1) and slide the secure them temporarily with the screw (x1) shown in Fig.
Scanner Unit in the direction of the arrow (2), and remove it. 4-8. (It is recommended to prepare a pillow-shaped
supporter to keep this position.)
Scanner Unit
2 Secure it with the screw temporarily with the screw holes aligned.
Pillow-shaped supporter
1


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4. Close the Scanner Unit. 4.2.3.3 Hinge

5. Tighten the screw (x1) finally after making sure that there Parts/Components need to be removed in advance:
is no gap between the Scanner Unit and the printer.
ADF Unit (Artisan 810/835/837/PX810FW/TX810FW/PX820FWD/TX820FWD/
PX830FWD only)/Scanner Unit
Screw (Final tightening)
Removal procedure
1. Remove the screw (x1) that secures the Hinge and remove the Hinge.
Hinge
Check the gap
Make sure to insert the terminal of the grounding wire to the

fixing rib of the Frame. (See Fig. 4-7.) C.B.P. 3x10 (61Kgfcm) (Artisan 810/835/837/PX810FW/TX810FW/
PX820FWD/TX820FWD/PX830FWD)
For the routing of the FFCs, see 4.4 Routing FFC/cables C.B.P. 3x12 (black) (61Kgfcm) (Artisan 710/725/730/PX710W/TX710W/
(p.193). PX720WD/TX720WD/PX730WD/TX730WD)
When installing the Cable Cover, secure it with a new Harness Figure 4-13. Removing the Hinge
A D J U S T M E N T After removing/replacing the Scanner Unit, make the specified


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4.2.3.4 Upper Left Housing / Panel Lock Button 3. Remove the Panel Lock Button.
C H E C K Because the parts to remove differ between models, see below for
P O IN T other than Artisan 810/835/PX810FW/TX810FW/PX820FWD/
TX820FWD. Panel Lock Button
Artisan 710/725/PX710W/TX710W/PX720WD/TX720WD:
4.3.1.2 Upper Left Housing (p.178)
Artisan 837/PX830FWD:
9.4.2.1 Decoration Plate Left Upper Sub (p.290)
Artisan 730/PX730WD/TX730WD:
9.4.2.16 Decoration Plate Left Upper/Decoration Plate Left
Upper Sub (p.305)
Parts/Components need to be removed in advance:

None
Removal procedure
1. Remove the screw (x1) that secures the Upper Left Housing.
2. Release the hooks (x2) and ribs (x2) of the Upper Left Housing and remove
the Upper Left Housing. Figure 4-15. Removing the Panel Lock Button
Upper Left Housing
Hook
Rib
Figure 4-14. Removing the Upper Left Housing

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4.2.3.5 Upper Housing 2. Release the hooks (x2) and ribs (x3) of the Front Harness Cover with the
flathead screwdriver, and remove the Front Harness Cover from the Upper
C H E C K The disassembly/reassembly procedures for Artisan 837/710/725/ Housing.
P O IN T 730/PX830FWD/PX710W/TX710W/PX720WD/TX720WD/
PX730WD/TX730WD differ from those for Artisan 810/835/
Front Harness Cover Upper Housing
PX810FW/TX810FW/PX820FWD/TX820FWD. See below for the
procedures.
Artisan 710/PX710W/TX710W: 4.3.1.3 Upper Housing (p.179)
Artisan 725/PX720WD/TX720WD: 8.3.2.2 Upper Housing (p.263)
Artisan 837/PX830FWD: 9.4.2.2 Upper Housing (p.291)

ADF Unit/Scanner Unit/Upper Left Housing/Paper Guide Top Assy
Removal procedure
C A U T IO N The grounding wire is attached to the frame with a screw. Be

Hook
careful not to deform the Frame when removing the screw. Rib
Figure 4-17. Removing the Upper Housing (1)
1. Remove the screw (x1) and release the grounding wire.
Grounding
wire
C.B.S. 3x6 (81Kgfcm)
Figure 4-16. Releasing the Grounding Wire

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3. Remove the screws (x9) that secure the Upper Housing. (See Fig. 4-18.) 6. Remove the Panel Unit from the Upper Housing. (See 4.2.4.1 Panel Unit
4. Release the ribs (x4) and hooks (x2) of the Upper Housing. (p.124).)
3
Insert the ribs (x4) of the Upper Housing to the inside of the
5 Housing L/R when installing the Upper Housing. (See Fig.
1
6 4-18.)
Tighten the screws in the order shown in Fig. 4-18.
4
When installing the Front Harness Cover, insert the ribs (x3) of
Upper Housing the Front Harness Cover to the Upper Housing, and secure
2
them with the hooks (x2). (See Fig. 4-17.)
Right Housing
Left Housing
A D J U S T M E N T After removing/replacing the Upper Housing, make the specified
8
9
7
Rib
Hook
Panel Unit C.B.A. 3x8 (black) (61Kgfcm) C.B.P. 3x10 (61Kgfcm)
C.B.P. 3x10 (black) (61Kgfcm) C.B.S. 3x8 (black) (81Kgfcm)
5. Lift the Upper Housing slightly and disconnect the Panel FFC from the Main
Board, and remove the Upper Housing together with the Panel Unit.
Main Board
Upper Housing
Panel FFC

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4.2.3.6 Rear Left Housing 4.2.3.7 Left Housing / Decoration Belt L

C H E C K The disassembly/reassembly procedures for Artisan 837/710/725/ C H E C K Because the parts to remove differ between models, see below for
P O IN T 730/PX830FWD/PX710W/TX710W/PX720WD/TX720WD/ P O IN T other than Artisan 810/835/PX810FW/TX810FW/PX820FWD/
PX730WD/TX730WD differ from those for Artisan 810/835/ TX820FWD.
PX810FW/TX810FW/PX820FWD/TX820FWD. Artisan 710/725/PX710W/TX710W/PX720WD/TX720WD:
See for the procedures. 4.3.1.5 Left Housing/Decoration Belt L (p.182)
Artisan 710/725/PX710W/TX710W/PX720WD/TX720WD: Artisan 837/730/PX830FWD/PX730WD/TX730WD:
4.3.1.4 Rear Left Housing (p.181) 9.4.2.5 Left Housing (p.295)
9.4.2.4 Rear Left Housing (p.294) Parts/Components need to be removed in advance:
9.4.2.19 Rear Left Housing (p.310) ADF Unit/Scanner Unit/Upper Left Housing/Paper Guide Top Assy/Upper
Housing/Rear Left Housing
Removal procedure
ADF Unit/Scanner Unit/Upper Left Housing/Paper Guide Top Assy/Upper
Housing 1. Remove the screw (x1) that secures the Decoration Belt and remove the
Removal procedure Decoration Belt from the Left Housing. (See Fig. 4-21.)
2. Remove the screw (x1) that secures the Left Housing.
1. Remove the screws (x2) that secure the Rear Left Housing and remove the
Rear Left Housing.
Left Housing
Rib
Left Housing
Rear Left Housing C.B.A. 3x8 (black) (61Kgfcm)
Figure 4-20. Removing the Rear Left Housing Decoration Belt
When installing the Rear Left Housing, insert the ribs (x2) of the C.B.P. 3x10 (61Kgfcm)
Rear Left Housing to the inside of the Left Housing. (See Fig. 4-20.) C.B.A. 3x8 (black) (61Kgfcm)
Figure 4-21. Removing the Left Housing / Decoration Belt L (1)

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So as to make description easier, the printer in the photographs is 4.2.3.8 Stacker Assy
C A U T IO N
placed vertically in the following steps. Be careful about ink spilling Parts/Components need to be removed in advance:
if the printer is tilted in practical operation.
PX830FWD only)/Scanner Unit/Upper Left Housing/Paper Guide Top Assy/
Upper Housing
3. Release the hooks (x3) on the bottom and dowel (x1) on the front side of the Removal procedure
Left Housing, and remove the Left Housing in the direction of the arrow.
1. Pull the Stacker Assy.
2. Bend the center of the Stacker Assy and release the dowels (x4) from the
grooves of the Base Frame, and remove the Stacker Assy.
Left Housing
Positioning
hole & dowel
The ribs of the Left

Housing and the Base
Frame are inside.
Hook
Figure 4-22. Removing the Left Housing / Decoration Belt L (2)
Align and insert the rib in the front inside of the Left Housing to
the inside of the rib of the Base Frame.
Stacker Assy
Dowel
Rib of the Base Frame
Figure 4-24. Removing the Stacker Assy
Rib of the Left Housing
Figure 4-23. Installing the Left Housing

Align the positioning hole of the Left Housing with the dowel of
the Base Frame. (See Fig. 4-22.)

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Make sure that the antistatic seals (x2) on the bottom of the Stacker 4.2.3.9 Rear ASF Paper Guide Cover
Assy are correctly attached. Parts/Components need to be removed in advance:
None
Removal procedure
1. Release the hook (x1) and remove the Rear ASF Paper Guide Cover.
0-2 mm Rear
0-1 mm 0-1 mm
Antistatic seals
Rear ASF Paper Guide Cover
Figure 4-25. Attachment position of the antistatic seal

Hook
Rib
Figure 4-26. Removing the Rear ASF Paper Guide Cover
Insert the ribs (x2) of the Rear ASF Paper Guide Cover to the inside
of the Housing, and secure it with the hook (x1).

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4.2.3.10 Rear Right FAX Housing 2. Release the ribs (x2) and hook B on the right side, and also release the hook A
in Fig. 4-27, then remove the Rear Right FAX Housing by lifting it in the
C H E C K The disassembly/reassembly procedures for Artisan 837/710/725/ direction of the arrow in Fig. 4-28.
P O IN T 730/PX830FWD/PX710W/TX710W/PX720WD/TX720WD/
PX810FW/TX810FW/PX820FWD/TX820FWD.
Hook B
See below for the procedures.
Point A
4.3.1.6 Rear Right Housing (p.183)
9.4.2.6 Rear Right FAX Housing (p.296)
Housing/Hinge Right Housing
Removal procedure
1. Remove the screws (x3) that secure the Rear Right FAX Housing. Rear Right FAX Housing
Rib
Figure 4-28. Removing the Rear Right FAX Housing (2)
When installing the Rear Right FAX Housing, insert the ribs
(x2) of the Rear Right FAX Housing to the inside of the Right
Housing. (See Fig. 4-28.)
When installing the Rear Right FAX Housing, align the point A
Hook A
of the Rear Right FAX Housing with the inside of the Base
Frame. (See Fig. 4-28.)
Rear Right FAX Housing
C.B.P. 3x10 (61Kgfcm)

C.B.S. 3x6 (black) (81Kgfcm)
C.B.A. 3x8 (black) (61Kgfcm)

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4.2.3.11 Right Housing / Card Cover When removing the Right Housing, be careful not to let the Card
C A U T IO N
Cover interfere with the Card Slot Assy or the Card Cover may be
damaged.
P O IN T other than Artisan 810/835/PX810FW/TX810FW/PX820FWD/
TX820FWD.
4.3.1.7 Right Housing/Card Cover (p.184) 2. Release the dowel (x1) on the front side (see Fig. 4-29) and hooks (x3) on the
Artisan 837/PX830FWD: bottom of the Right Housing, and remove the Right Housing.
9.4.2.7 Right Housing/Housing Front Right (p.297)
Right Housing
9.4.2.21 Right Housing / Housing Front Right (p.312)

Housing/Hinge/Rear Right FAX Housing
Removal procedure
1. Remove the screws (x2) that secure the Right Housing.
Hook
Figure 4-30. Removing the Right Housing/Card Cover (2)
3. Release the hooks (x2) from the back of the Right Housing and remove the
Card Cover.
Right Housing
Card Cover
Positioning hole & dowel

C.B.S. 3x6 (81Kgfcm) Hook
Figure 4-29. Removing the Right Housing/Card Cover (1) Figure 4-31. Removing the Right Housing/Card Cover (3)

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Align and insert the dowel of the Base Frame to the positioning 4.2.3.12 Cassette Unit/EJ Cover Assy
hole of the Right Housing. (See Fig. 4-29.)
C H E C K The Cassette Unit for Artisan 837/730/PX830FWD/PX730WD/
Attach the Card Cover after installing the Right Housing to the
P O IN T TX730WD does not have the EJ Cover Assy. (See Fig. 4-34.)
Printer.
When attaching the Card Cover, insert the ribs (x2) of the Card
Cover to the inside of the Right Housing, and secure it with the
hooks (x2).
None
Right Housing Removal procedure
1. Hold and pull the grip under the Cassette Unit, and remove the Cassette Unit.
Hook Cassette Unit

Card Cover Rib
Gripe
Figure 4-32. Attaching the Card Cover
Figure 4-33. Removing the Cassette Unit
2. Release the dowels (x2) that secure the EJ Cover Assy, and remove the EJ
Cover Assy from the Cassette Unit.
EJ Cover Assy
Cassette Unit
Dowel
Figure 4-34. Removing the EJ Cover Assy

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When replacing the cork A/B, wipe the attaching position with 4.2.3.13 Paper Guide Top Assy
ethanol, and attach it without any gap at the point A. Parts/Components need to be removed in advance:
When attaching the cork B, align the cutout to the place shown
None
in Fig. 4-35.
Removal procedure
Cutout
2. Release the hooks (x2) and remove the Paper Guide Top Assy.
Cork B Cork A Paper Guide Top Assy
Point A
Figure 4-35. Attaching the cork

Hook
Groove & dowel of the Housing
Figure 4-36. Removing the Paper Guide Top Assy
Align and insert the dowels (x2) of the Paper Guide Top Assy to the
grooves of the Housing, and secure it with the hooks (x2). (See Fig.
4-36.)

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4.2.4 Removing the Circuit Board 4. Slide the Ratchet Holder Assy to the left, and release the rib A. (See Fig.
4-38.)
4.2.4.1 Panel Unit 5. Slide the Ratchet Holder Assy to the front to remove it from the Upper
Housing, and remove it from the Panel Unit.
P O IN T 730/PX830FWD/PX710W/TX710W/PX720WD/TX720WD/ Panel Unit
PX730WD/TX730WD differ from those for Artisan 810/835/ Ratchet Holder Assy
PX810FW/TX810FW/PX820FWD/TX820FWD. See below for the Step 4
procedures.
Artisan 710/PX710W/TX710W: 4.3.2.1 Panel Unit (p.185)
Artisan 725/PX720WD/TX720WD: 8.3.2.3 Panel Unit (p.265)
Artisan 837/PX830FWD: 9.4.2.10 Panel Unit (p.299)
Rib A
Upper Left Housing Step 5
Removal procedure
Figure 4-38. Removing the Ratchet Holder Assy (2)
1. Remove the grounding wire. (See 4.2.3.5 Upper Housing Step1 (p115).)
2. Remove the Panel Spring (x1). (See Fig. 4-37.) 6. Release the hooks (x3) of the Front Panel Unit Cover. (See Fig. 4-39.)
3. Remove the screws (x2) that secure the Ratchet Holder Assy. 7. Slide the Upper Panel Cover in the direction of the arrow to release the hooks
(x6), and remove the Upper Panel Cover.
Ratchet Holder Assy Upper Panel Cover
Front Panel Unit Cover
Panel Spring
Panel Unit
C.B.P. 3x10 (61Kgfcm) Hook of the Upper Panel Cover

Hook of the Front Panel Unit Cover
Figure 4-37. Removing the Ratchet Holder Assy (1)
Figure 4-39. Removing the Panel Unit (1)

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8. Disconnect the Panel FFC from the connector of the Panel Unit. (See Fig.
4-40.)
9. Remove the screw (x1) that secures the Panel Unit and remove the Panel Unit
from the Upper Housing.
Panel Unit
Upper Housing
Connector
Panel FFC
Align and insert the dowel of the Right Hinge to the positioning
hole of the Panel Unit. (See Fig. 4-40.)
Insert the rib A of the Ratchet Holder Assy to the position
shown in Fig. 4-38.
A D J U S T M E N T After removing/replacing the Panel Unit, make the specified


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4.2.4.2 Main Board / Grounding Plate M/B Table 4-4. Connectors on the Main Board
Number of pins
PX710W/TX710W/PX720WD/TX720WD/PX730WD/TX730WD Artisan 810/835/ Artisan 710/725/
P O IN T 730/PX710W/
CN Connector 837/PX810FW/
differ from those for Artisan 810/835/837/PX810FW/TX810FW/ Cable/FFC TX810FW/ TX710W/
No. Color PX720WD/
PX820FWD/TX820FWD/PX830FWD. See 4.3.2.2 Main Board/ PX820FWD/ TX720WD/
Grounding Plate M/B (p.187) for the procedures. TX820FWD/ PX730WD/
PX830FWD TX730WD
C A U T IO N When printing the CDR, the CDR Tray feed amount is adjusted CN12 Photo Tray Sensor Cable Yellow 2
with compensation considering the deterioration of the CDR Tray, CN13 Duplex Unit Sensor Cable White 2
and the correction level is determined by the number of printed
CN19 Plunger Cable* Black 2
CDRs. If the data on the EEPROM can not be copied when
replacing the Main Board, banding may occur while printing CDR CN21 CR Motor Cable Black 2
due to improper corrections caused because the data of the number CN22 PF Motor Cable White 2
of printed CDRs can not be transferred. Decompression Pump Motor
CN24 Red 2
When this happens, replace the CDR Tray Assy with a new one Cable
together with the Main Board. (See 4.2.5.9 CDR Tray Assy (p.151).) CN25 ADF Motor Cable Black 4 ---
Parts/Components need to be removed in advance: CN31 STG FFC -- 8
ADF Unit/Scanner Unit/Upper Left Housing/Paper Guide Top Assy/Upper CN33 Panel FFC -- 28 19
Housing/Hinge/Rear Right FAX Housing/Right Housing CN36 I/F B FFC (FAX) -- 18 ---
Removal procedure CN41 Scanner Carriage FFC -- 15
1. Disconnect all the cables and FFCs from the connectors on the Main Board. CN49 Scanner CR Encoder FFC -- 6
CN51 ADF Sensor Cable White 5 ---
Table 4-4. Connectors on the Main Board
CN501 Power Supply Unit Cable White 6
Number of pins
Artisan 710/725/ Note * : Artisan 837/730/PX830FWD/PX730WD/TX730WD only
Artisan 810/835/ 730/PX710W/
CN Connector 837/PX810FW/
Cable/FFC TX810FW/ TX710W/
No. Color PX720WD/ CN21 CN49 CN8 CN51
PX820FWD/ TX720WD/
TX820FWD/ PX730WD/ CN22 CN24 CN25 CN13 CN41 CN10 CN12 CN9 CN33
PX830FWD TX730WD
CN501 CN1
CN1 Head FFC -- 14
CN2 Head FFC -- 14 CN5
CN3 Head FFC -- 14
CN19
CN4 Head FFC -- 14
CN31
CN5 CSIC FFC -- 13
CN6 CR Encoder FFC -- 8 CN7
CN7 SUB FFC -- 9

CN8 PF Encoder FFC -- 4
CN36 CN6 CN4 CN3 CN2
CN9 PE Sensor Cable White 3
Figure 4-41. Connector position on the Main Board
CN10 Scanner Cover Open Sensor FFC -- 4

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2. Remove the screw (x1) that secures the Right Cable Frame and the Main Align the positioning holes (x1) of the Main Board Unit with the
Board. (See Fig. 4-42.) dowels (x1) of the Base Frame. (See Fig. 4-42.)
3. Remove the screw (x1) that secures the Grounding Plate M/B, and remove the Align the dowels (x2) of the Main Board Unit with the
Grounding Plate M/B. (See Fig. 4-42.) positioning holes (x2) of the Holder IC Shield Plate. (See Fig.
4. Remove the screws (x4) that secure the Main Board Unit and remove the 4-42.)
Main Board Unit. Align the dowel (x1) of the Main Board Unit with the
positioning hole (x1) of the Right Cable Frame. (See Fig. 4-42.)
Insert the rib (x1) of the Grounding Plate M/B to the hole of the
Right Cable Frame
Main Board Unit, and align the positioning hole (x1) of the
Grounding Plate M/B with the dowel (x1) of the Main Board
Unit, and then attach the Grounding Plate M/B. (See Fig. 4-42,
Fig. 4-43.)
Step 2
Grounding Plate M/B

Main Board Unit
Rib
Holder IC Shield Plate Hole
Figure 4-43. Attaching the Grounding Plate M/B
Step 3
Grounding Plate M/B
Positioning hole & dowel C.B.S. 3x4 (81Kgfcm) C.B.S. 3x6 (50.5Kgfcm)
C.B.S. 3x6 (81Kgfcm) C.B.P. 3x8 (61Kgfcm)
Figure 4-42. Removing the Main Board Unit

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When attaching the CR Encoder FFC, follow the procedure A D J U S T M E N T When replacing the Main Board, the MAC address need to be
below. R E Q U IR E D set if the EEPROM data could not be read from the old Main
1. Put the CR Encoder FFC through the ferrite core. Board. (See 5.2.6 MAC Address Setting (p.214).)
2. Connect the CR Encoder FFC to the connector (CN6) on
the Main Board.
3. Insert the rib of the Ferrite Core Holder B to the hole of the Label, MAC address
Main Board, and secure it with the screw (x1).
Ferrite Core Holder B
CN6
Figure 4-45. Position for the MAC Address Label
Align and insert the rib of After removing/replacing the Main Board, make the specified
the Ferrite Core Holder B adjustments. (See Chapter 5 "ADJUSTMENT".)
Ferrite core
CR Encoder FFC
C.B.S. 3x6 (50.5Kgfcm)
Figure 4-44. Attaching the CR Encoder FFC
For routing cables and FFCs, see 4.4 Routing FFC/cables

(p.193).

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4.2.4.3 Power Supply Unit Route the Power Supply Unit Cable through the groove of the
Parts/Components need to be removed in advance: Base Frame and secure it with acetate tape first, and then install
the Power Supply Unit to the Base Frame.
Upper Housing/Rear Left Housing/Left Housing
Removal procedure
1. Peel off the PF Encoder FFC from the Power Supply Unit. (See Fig. 4-46.)
2. Disconnect the Power Supply Unit cable from the connector of the Power
Supply Unit. (See Fig. 4-46.)
3. Remove the screws (x2) that secure the Power Supply Unit, and remove the
Acetate tape
Power Supply Unit from the Base Frame.
PF Encoder FFC
Groove of the Base Frame

Power Supply Unit
Power Supply Unit Cable
Figure 4-47. Installing the Power Supply Unit
Install the Power Supply Unit inside the ribs (x2) of the Base
Be careful not to damage the Power Supply Unit cable by
Connector catching it with the screw when screwing. (See Fig. 4-46.)
Secure the PF Encoder FFC to the Power Supply Unit with
Power Supply Unit cable double-sided tape. (See Fig. 4-46.)
A D J U S T M E N T After removing/replacing the Power Supply Unit, make the

Double-sided tape R E Q U IR E D
Rib specified adjustments. (See Chapter 5 "ADJUSTMENT".)
Figure 4-46. Removing the Power Supply Unit

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4.2.4.4 Wireless LAN Board 2. Disconnect the Wireless LAN cable from the connector and remove the
Wireless LAN Board.
Upper Housing/Hinge/Rear Right FAX Housing/Right Housing Connector
Removal procedure
1. Remove the screws (x2) that secure the Wireless LAN Board, and remove the Wireless LAN cable
Wireless LAN Board from the hooks (x2) of the Base Frame.
Wireless LAN Board
Wireless LAN Board
Figure 4-49. Removing the Wireless LAN Board (2)
When installing the Wireless LAN Board, align it with the hooks
(x2) of the Base Frame. (See Fig. 4-48.)
Hook
Figure 4-48. Removing the Wireless LAN Board (1)

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4.2.4.5 Card Slot Assy 2. Disconnect the AID cable from the connector on the SUB Board, and remove
the Card Slot Assy.
C H E C K The disassembly/reassembly procedures for Artisan 710/725/
P O IN T 730/PX710W/TX710W/PX720WD/TX720WD/PX730WD/
Connector on the SUB Board
TX730WD differ from those for Artisan 810/835/837/
Card Slot Assy
PX810FW/TX810FW/PX820FWD/TX820FWD/PX830FWD.
See 4.3.2.3 Card Slot Assy (p.190) for the procedures. AID cable
The Card Slot Assy includes the SUB Board and the STG Board.
W A R N IN G When powering this product, high-voltage current may be applied

on the SUB Board. To prevent ELECTRIC SHOCK, do not touch
the SUB Board section when the power is ON.
If the shock should happen, the flowing current is very tiny, about a few
hundreds A, therefore it will not do any harm on the human body.

Housing/Hinge/Rear Right FAX Housing/Right Housing/Main Board Unit/
Wireless LAN Board/CSIC Assy/Cartridge Box Unit/Ink Supply Tube Assy
Removal procedure Figure 4-51. Removing the Card Slot Assy (2)
1. Remove the screws (x2) that secure the Card Slot Assy, and remove the
grounding plate and the EJ Release Frame Support. Connect the AID cable properly to the connector on the SUB
Board. (See Fig. 4-51.)
Card Slot Assy
Protrusion and hole
Align the grooves (x2) of the Card Slot Assy with the dowels (x2)
of the Base Frame. (See Fig. 4-50.)
When attaching the grounding plate, install it over the Card
Slot Assy, and align the positioning hole of the grounding plate
Grounding plate with the dowel of the Base Frame, and tighten them together
with the screw. (See Fig. 4-50.)
When attaching the EJ Release Frame Support, insert the
EJ Release protrusion of the EJ Release Frame Support to the hole of the
Frame Support
Main Frame, and then tighten them with the screw. (See Fig.
4-50.)
For routing the FFCs, see 4.4 Routing FFC/cables (p.193).
C.B.P. 3x8 (61Kgfcm) Positioning hole & dowel A D J U S T M E N T After removing/replacing the Card Slot Assy, make the specified
C.F.B. 3x10 (61Kgfcm) Dowel & groove
Figure 4-50. Removing the Card Slot Assy (1)

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4.2.5 Disassembling the Printer Mechanism C A U T IO N The procedure (including checks/adjustments); required
before/after removing or replacing the Printhead, varies
4.2.5.1 Printhead according to the target part to replace. Make sure to follow the
figure below when operating.
C A U T IO N About I/C Decompress
This printer is equipped with the ink supply mechanism that
pressurizes ink constantly even though the printer is turned off. When replacing Printhead, When removing Printhead
Printer Mechanism, Ink for replacing other than
Therefore, if the joint of the ink supply tubes connected with Supply IC Holder Assy those listed on the left.
the printhead is removed without discharging the ink in the ink
tube, the ink leaked from the junction point of the Ink Supply Removing Waste Ink Tray Assy
Tube Assy and the Printhead might contaminate the (p153)
surroundings.
If the ink gets into the Decompression tube of the Ink Supply
"5.4.1 I/S Decompress (p235)"
Tube Assy, it may adversely affect the ink supply to the
Printhead. To prevent this from happening, make sure to
execute "5.4.1 I/S Decompress (p235)" and discharge ink in the Disassembling an exterior etc. (See Disassembling Flowchart (1) (p106).)
ink supply path before disassembling, then remove the
Removing Printhead up to Step4
Printhead. Removing Printhead (p133) (p133)
(Printhead and Ink Tube are not
removed)
Replacing Printhead, Printer
Mechanism (p108), Ink Supply
IC Holder Assy (p143). Replacing the target part.
Joint point to the Printhead

Installing Printhead (p134).
Decompression tube
Installing Printhead
Step1 (p135) - Step3 (p135),
Installing Waste Ink Tray Assy
(p153) and screwing in Step11 (p138)
Leak Check (p205)
PG Adjustment (p226)
When the positions of the Parallelism Adjustment Busings have not changed,
carry out PG Inspection (p230) only.
Perform reassembly/required mechanism adjustments (p208) except printing

adjustment
Ink charge (p205)
Figure 4-52. Ink Supply IC Holder Assy

Perform printing adjustment (p208)
Figure 4-53. Related work for removing/installing the Printhead

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C A U T IO N When handling the Printhead, make sure not to touch or
ADF Unit (Artisan 810/835/837/PX810FW/TX810FW/PX820FWD/TX820FWD/ damage the nozzle plate surface of the head. (See Fig. 4-56.)
PX830FWD only)/Scanner Unit/Upper Left Housing/Paper Guide Top Assy/ Do not damage or contaminate the CR Seal, or touch it with
Upper Housing bare hands either. (See Fig. 4-59.)
Removal procedure
1. Place the Carriage stopper jig on 80-digit side on the Paper Guide Front Assy. 4. Remove the screws (x4) that secure the Printhead and the Ink Supply Tube
2. Turn the Spur Gear in the direction of the arrow, and release the Carriage Assy, and detach the Printhead from the Carriage Unit.
Lock. (See Fig. 4-54.)
3. Move the Carriage Unit to the 80-digit side, and place it on the Carriage 2
3
stopper jig.
Carriage Unit
Carriage Lock is under
Spur Gear the Carriage Unit.
Printhead
1 Ink Supply Tube Assy
80-digit side 0-digit side
C.B.P. 2x10
C.B.P. 2x12 (Black)
80-digit side 0-digit side
Paper Guide Front Assy Figure 4-55. Removing the Printhead (1)
5. Disconnect the Head FFC (x2) from the Printhead.

Carriage stopper jig Carriage Lock
Nozzle Plate
Figure 4-54. Releasing the Carriage lock and placing the Carriage stopper jig
Head FFC
Printhead
Figure 4-56. Removing the Printhead (2)

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C A U T IO N In the next steps, make sure to take measures against ASSEMBLING THE PRINTHEAD
contamination of the surroundings from ink such as receiving it
with BEMCOT or the like. When assembling the Printhead, make sure to use the Ink Supply
C A U T IO N
Using a piece of clean BEMCOT or the like, wipe off the leaked Tube screwing tool following the procedure in this section in order
ink when removing the Printhead. to avoid spilling ink from the joint of the Ink Supply Tube Assy and
Make sure not to touch the joint point of the Printhead and the the Printhead.
Ink Supply Tube Assy. (See Fig. 4-57.)
Ink Supply Tube screwing tool
6. Remove the screws (x2) that secure the Ink Supply Tube Assy and remove the
Ink Supply Tube Assy from the Printhead, then remove the Printhead. Thickness gauge
Figure 4-58. Ink Supply Tube screwing tool

Printhead
C H E C K When installing the Printhead, confirm the CR Seal is not

P O IN T folded or out of position, then install it without any gap in
between.
When the CR Seal gets out of position, make sure to align the
positioning holes (x2) of it with the dowels (x2) on the Carriage
Unit, then install it without any gap.
C.B.P. 2x10
Figure 4-57. Removing the Printhead (3)
Carriage Unit
CR Seal

Figure 4-59. Installing the CR Seal
When installing the Printhead, make sure to move the Carriage
to the 80-digit side and place it on the Carriage stopper jig in
order to prevent the frame from deforming.

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1. Make sure of the installing condition and correct it if there is any gap. (See Fig. If the SEAL JOINT,H shown in Fig. 4-61 is once removed, be sure
C A U T IO N
4-59.) to replace it with a new one.
2. Install the Head FFC to the Printhead. (See 4.2.5.1 Printhead Step5 (p133).) Make sure to follow the steps below for connecting the Ink Supply
Tube Assy to the Printhead in order to prevent ink leakage.
3. Install the Printhead to the Carriage Unit, and secure it as follows:
The SEAL JOINT,Hs easily stick together. Therefore, it is
recommended to keep them in the Shipping Cleaning Liquid
C A U T IO N When tightening the screws that secure the Printhead; to avoid CR06A (Parts number: 6104713 or 6104714) when storing
burring the slot, first align the screw to the hole, and turn it to them in order to avoid them from getting stuck together.
the left slightly to engage the threaded parts of the screw and
When installing the SEAL JOINT,H, make sure to align its
the hole correctly, then tighten it.
holes with the ink supply holes on the Printhead. (See
Make sure to follow the specified tightening torque. Assembling the Printhead Step4 (p136).)
When securing the Printhead, make sure to observe strictly the
Do not attach the SEAL JOINT,H to the Ink Supply Tube Assy
following. Otherwise, the Printhead may be secured at an
before connecting the Ink Supply Tube Assy to the Printhead or
angle, which may adversely affect the print quality.
otherwise cause the SEAL JOINT,H to attach improperly. This
will reduces adhesion between the Printhead and the Ink Supply
3-1. Place the hand on the center of the Printhead, and align the screws (x3)
Tube Assy, and may result in ink leakage.
with the screw holes to temporary tighten the screws 1 and 2 alternately
by 90 degrees slowly while pressing the Printhead in the direction of the
arrow shown in Fig. 4-60. Do not attach the SEAL JOINT,H to
the Ink Supply Tube Assy before
3-2. Tighten the screw 3 to the same level as the screws 1 and 2 before connecting the tube to the Printhead.
completely tighten them. Doing so causes the SEAL
JOINT,H to attach improperly and
3-3. Tighten the screws slowly by 90 degrees in the order shown in Fig. 4-60 may result in ink leakage.
to secure the Printhead. Improperly attached SEAL JOINT,H
1) Place the hand lightly on

1 2 this point to press the
Printhead, and temporary
tighten the screws 1 and 2
alternately by 90 degrees.
2) Tighten the screw 3 to the Ink Supply Tube Assy

Printhead
same level as the screws 1 SEAL JOINT,H come unstuck
and 2. weakens the adhesion.
SEAL JOINT,H
3) Tighten the screws slowly
3 by 90 degrees in the order Figure 4-61. SEAL JOINT,H
to secure the Printhead.
C.B.P. 2x10 (3.00.5Kgfcm)
Figure 4-60. Assembling the Printhead (1)

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4. Attach the SEAL JOINT,H on the ink supply holes of the Printhead. 6. Into the screw holes of the Printhead, align and slowly insert the tip of the Ink
Supply Tube screwing tool inserted in the Ink Supply Tube Assy.
C H E C K If the joint of the Printhead and the Ink Supply Tube Assy is not
P O IN T disconnected, simply tighten the screw shown in Fig. 4-68 without
using the jig.
Ink supply holes SEAL JOINT,H
7. Insert the thickness gauge from the hole on the side of the Ink Supply Tube
screwing tool, and remove the tool gently while holding the Ink Supply Tube
Assy.

Insert from 0 digit side
5. Insert the tip of the Ink Supply Tube screwing tool to the screw holes (x2) of the
Ink Supply Tube Assy.
Ink Supply Tube Assy
Thickness gauge

Screw hole

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8. Tighten the screws (x2) in the order shown in Fig. 4-65 while holding the 9. To seal more reliably the joint between the Ink Supply Tube and the Printhead by
thickness gauge. making the SEAL JOINT,H adhere more tightly, follow the steps below.
9-1. Mark the 0 digit side of the tightened screws (x2) in Step 8 with a felt pen
Tighten the second screw while holding both or the like.
ends of the thickness gauge.
9-2. Loosen the marked screws by 180 degrees.
9-3. To make the gap even between the joint of the Printhead and the Ink
Supply Tube, move your finger to the right and then to the left while
pressing the side of the Ink Supply Tube shown in Fig. 4-66 gently toward
the rear of the printer.
1) Mark this part with a felt pen

or the like.
2) Loosen the marked
screws by 180 degrees.
3) Move your finger in the order shown below while pressing gently the part above
enclosed in the broken line to the rear. Make sure that the gap between the joint of
the Printhead and the Ink Supply Tube is even.
Make this gap even.

C.B.P. 2x10 (2.00.3Kgfcm)
1 2

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C A U T IO N Do not place the finger on the Printhead when tightening the screws C H E C K Confirm that there is no ink penetrating into the Decompression
in the next step, otherwise, the frames may be deformed. P O IN T Tube located inside the Ink Supply Tube Assy. If such ink
Tighten the screws while holding the marked sides of the Carriage penetration is observed, make sure to replace the Ink Supply IC
and the Ink Supply Tube Assy in the OK figure below. Holder Assy (p143) together with the Printhead.
OK NG
A D J U S T M E N T After removing/replacing the Printhead, make the specified
When disconnecting the joint of the Printhead and the Ink
Tube, in particular, the Leak Check is necessary.
If the position of the notch on the Parallelism Adjustment
Busings have not changed, only PG Inspection (p230) is
necessary.
Hold the marked sides of the Carriage Do not place the finger on the Printhead.
and the Ink Supply Tube Assy.
Figure 4-67. Holding the positions of the Carriage at Screwing

10. Tighten the loosened screws (x2) in Step 9 in the order shown in Fig. 4-68 by 180
degrees.
11. Secure the Ink Supply Tube Assy with the screw.
Printhead
2
Step 10 Ink Supply Tube Assy
Step 11
C.B.P. 2x10 (2.00.3Kgfcm)
C.B.P. 2x12 (Black; 3.00.5Kgfcm)

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4.2.5.2 CR Scale 4. Detach the Torsion Spring 16.43 from the hook of the Main Frame.
5. Rotate the CR Scale 90 degrees as shown below, and remove it from the Main
C H E C K The shape of the CR Scale has been changed for Artisan 835/837/725/
Frame.
P O IN T 730/PX820FWD/TX820FWD/PX830FWD/PX720WD/TX720WD/
PX730WD/TX730WD, therefore, see 8.3.2.4 CR Scale (p.267) for
disassembly/reassembly procedures. In addition, some printers Chipped part
among Artisan 810/710/PX810FW/TX810FW/PX710W/TX710W use
the same CR Scale as for Artisan 835/837/725/730/PX820FWD/
TX820FWD/PX830FWD/PX720WD/TX720WD/PX730WD/
TX730WD, so see 8.3.2.4 CR Scale (p.267) in such a case. 90 degrees

ADF Unit (Artisan 810/PX810FW/TX810FW only)/Scanner Unit/Upper Left
Housing/Paper Guide Top Assy/Upper Housing Torsion Spring 16.43
Removal procedure
C A U T IO N Do not touch the CR Scale with bare hands.

Do not damage or contaminate the CR Scale.
Take care not to damage (extend too much) the Torsion Spring Cutout
CR Scale
16.43.
Leg B Hook
1. Release the Carriage Lock and move the Carriage Unit to the center. Rib
Leg A
(See 4.2.5.1 Printhead Step2 (p133).)
2. Release the right side of the CR Scale from the hook.
3. Pull out the CR Scale from the slit of the CR Encoder Sensor. Torsion Spring 16.43
Hook Figure 4-70. Removing the CR Scale (2)

CR Scale
Attach the CR Scale to the hook on the left of the printer with
the chipped part upward. (See Fig. 4-70.)
Make sure to put the CR Scale through the slit of the CR
Encoder Sensor. (See Fig. 4-69.)
When installing the Torsion Spring 16.43, follow the procedure
below. (See Fig. 4-70.)
1. Attach the leg A to the hole of the CR Scale.
2. Attach the Torsion Spring 16.43 to the rib on the Main
Frame.
3. Attach the leg B to the cutout of the Main Frame.
Slit of CR Encoder Sensor
CR Scale
Figure 4-69. Removing the CR Scale (1)

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4.2.5.3 PF Encoder When installing the PF Encoder, attach the spacer to the PF
Parts/Components need to be removed in advance: Encoder before installing it.
After installing the PF Encoder, make sure that the PF Scale does
not touch the sensor of the PF Encoder.
Upper Housing/Rear Left Housing/Left Housing/Decoration Belt
PF Encoder PF Encoder
Removal procedure
C A U T IO N Do not touch the PF Scale with bare hands.

Do not damage or contaminate the PF Scale. Spacer
PF Scale
Spacer
1. Disconnect the FFC (x1) from the connector on the PF Encoder.
2. Remove the screw (x1) that secures the PF Encoder, and remove the PF
Encoder from the Main Frame.
FFC PF Encoder PF Encoder

OK NG NG
Spacer
PF Scale
Figure 4-71. Removing the PF Encoder Figure 4-72. Installing the PF Encoder

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4.2.5.4 Decompression Pump Unit 3. Remove the screws (x3) that secure the Decompression Pump Unit, and
remove the Decompression Pump Unit from the Base Frame.
Upper Housing/Hinge/Rear Right FAX Housing/Right Housing/Main Board Decompression Pump Motor cable
Removal procedure Decompression Pump Unit
1. Remove the decompression tube from the socket of the Cartridge Box Unit.
(See Fig. 4-73.)
2. Release the decompression tube from the groove on the Base Frame.
Right side
Decompression Pump Unit
Groove on the Base Frame Dowels (x6)
Base Frame
Section B C.B.P. 3x8 (61Kgfcm)

Hook C.B.P. 3x14 (61Kgfcm)
P.W. 3.3x0.5x10
Socket for the tube Section A
Figure 4-74. Removing the Decompression Pump Unit
Decompression tube
Decompression tube
Figure 4-73. Removing the Decompression Pump Unit

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When routing the Decompression Pump Motor cable, make 4.2.5.5 CSIC Assy
sure to secure it with the dowels (x6) and the hook on top of the Parts/Components need to be removed in advance:
Decompression Pump Unit as shown in Fig. 4-74.
When routing the decompression tube, confirm no clipped part
or fold on the tube. (See Fig. 4-73, Fig. 4-75.)
Upper Housing
Decompression Pump Unit C H E C K In the case of Artisan 710/725/730/PX710W/TX710W/PX720WD/

P O IN T TX720WD/PX730WD/TX730WD, removing the following parts
earlier will make the operation easier.
Rear Right Housing (p183), Right Housing (p184)
Decompression tube Rear Right Housing (p311), Right Housing (p312)
Removal procedure
1. Disconnect the CSIC FFC from the CSIC connector.
Figure 4-75. Installing the Decompression Pump Unit
Put the decompression tube through the groove on the Base

Frame (section A and B), and route it behind the FFC. (See Fig. CSIC connector
4-73.)
Make sure to insert the decompression tube into the socket on
the Cartridge Box Unit to the full to its base. (See Fig. 4-73.)
CSIC FFC
Figure 4-76. Removing the CSIC Assy (1)

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2. Release the hooks (x2) on the rear of the Cartridge Box, and remove the CSIC 4.2.5.6 Ink Supply IC Holder Assy
Assy upward.
FFC PX830FWD only)/Scanner Unit/Upper Left Housing/Paper Guide Top Assy/
Upper Housing/Printhead/Hinge/Rear Right FAX Housing /Right Housing/Main
Board/CSIC Assy/ Wireless LAN Board
Removal procedure
Hook
C H E C K The Ink Supply IC Holder Assy consists of the Ink Supply Tube
P O IN T Assy and the Cartridge Box Unit. (See Fig. 4-52.)
If the replacement of Ink Supply IC Holder Assy is not
required, so as to minimize the related work, operate without
disconnecting the joint of the Printhead. (See 4.2.5.1
Printhead (p.132).)
1. Release the Head FFCs (x4) and the CR Encoder FFC from the ribs (x4)
behind the Cartridge Box Unit.
CSIC Assy
Cartridge Box Unit

Figure 4-77. Removing the CSIC Assy (2)
Ferrite core
Head FFC (x4)

CR Encoder FFC Rib
Figure 4-78. Releasing the FFCs

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2. Release the hooks (x4) that secure the IC Guide, and remove the IC Guide
W A R N IN G To prevent ink leakage, make sure not to separate the Ink Supply
from the Cartridge Box Unit.
Tube Assy and the Cartridge Box Unit by removing the screws (x2)
on the section A shown in Fig. 4-81. Loosening the screws on the
Cartridge Box Unit
section A even just once will cause ink leakage, therefore, make sure
IC Guide to replace the Ink Supply IC Holder Assy with a new one.
5. Release the Clamp Tubes (x2). (See Fig. 4-81.)

6. Release the Ink Supply Tube Assy and FFC from the FFC Holder, and remove
the Ink Supply IC Holder Assy.
Ink Supply Tube Assy FFC Holder
FFC
Clamp
Hook Tube
Figure 4-79. Removing the IC Guide Section A Cartridge Box Unit
Figure 4-81. Removing the Ink Supply Tube Assy

3. Disconnect the decompression tube from the socket on the Cartridge Box
Unit. (See Fig. 4-73.)
4. Remove the screws (x7) that secure the Cartridge Box Unit.
Top Cartridge Box Unit Right Cartridge Box Unit
Grounding
Plate
C.B.P. 3x25 (61Kgfcm) C.B.S. 3x4 (40.5Kgfcm) C.B.S. 3x6 (81Kgfcm)

C.B.P. 3x8 (61Kgfcm) C.B.P. 3x10 (61Kgfcm)
Figure 4-80. Removing the Cartridge Box Unit

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Make sure to insert the decompression tube into the socket on Secure the convex sections (x2) of the Clamp Tube into the hole
the Cartridge Box Unit to the full to its base. (See Fig. 4-73.) of it from outside to inside as shown in Fig. 4-83.
Make sure to align the positioning hole (x1) on the Cartridge Fold the wings inward as shown in Fig. 4-83.
Box Unit with the dowel (x1) of the Base Frame when
reassembling them. (See Fig. 4-82.)
When installing the Cartridge Box Unit, make sure to secure
Clamp Tube
the hooks (x2) on the Main Frame to their positioning holes
(x2). (See Fig. 4-82.) Convex of Clamp Tube
Wings of Clamp Tube Hole on Clamp Tube
Figure 4-83. Installing the Clamp Tube

When installing the Ink Supply IC Holder Assy, make sure to
Positioning hole & dowel remove slack around the section B by moving the Carriage Unit
Positioning hole & hook between the 0-digit side and the 80-digit side a few times.
Figure 4-82. Installing the Cartridge Box Unit
Make sure to attach the grounding plate to the place shown in

Fig. 4-80, and secure it with the screw.
Section B
Figure 4-84. Installing the Ink Supply IC Holder Assy

A D J U S T M E N T After removing/replacing the Ink Supply IC Holder Assy, make the

R E Q U IR E D specified adjustments. (See Chapter 5 "ADJUSTMENT".)

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4.2.5.7 Ink System So as to make description easier, the printer in the photographs is
C A U T IO N
C H E C K The disassembly/reassembly procedures for Artisan 835/837/725/ placed vertically in the following steps. Be careful about ink spilling
P O IN T 730/PX820FWD/TX820FWD/PX830FWD/PX720WD/TX720WD/ if the printer is tilted in practical operation.
PX810FW/TX810FW/PX710W/TX710W. See 8.3.2.5 Ink System
(p.269) for the procedures.
4. Disconnect the AID cable from the connector on the SUB Board. (See Fig.
When powering this product, high-voltage current may be applied 4-86.)
W A R N IN G
the SUB Board section when the power is ON. C A U T IO N Be careful about ink spilling from the Waste Ink Tube.
If the shock should happen, the flowing current is very tiny, about a Do not damage the rubber seal or the head cleaner on the cap
few hundreds A, therefore it will not do any harm on the human with frames or other parts. (See Fig. 4-89.)
body.

5. Remove the Ink System from the bottom of the printer.
ADF Unit (Artisan 810/PX810FW/TX810FW only)/Scanner Unit/Upper Left
Housing/Paper Guide Top Assy/Upper Housing Bottom side
Ink System
Removal procedure
Groove on Base Frame
1. Release the Carriage Lock and move the Carriage Unit to the center. (See
4.2.5.1 Printhead Step2 (p133).)
2. Remove the Waste Ink Tray Assy. (See 4.2.5.11 Waste Ink Tray Assy (p153).)
3. Remove the screw (x1) that secures the CR Porous Pad Assy.
Connector on SUB Board
AID cable
CR Porous Pad Assy
Waste Ink Tube
Ink System
Figure 4-86. Removing the Ink System (2)

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Install the Ink System as follows: 3. Align the dowels (x2) and the positioning hole (x1) of the Ink
1. When the Carriage Lock sticks out, rotate the Combination System with the positioning holes (x2) on the Main Frame and the
Gear in the direction of the arrow to lower the Carriage Lock. dowel (x1) on the Transmission Holder Assy shown in Fig. 4-89.
Carriage Lock
Ink System Ink System
Porous Pad Combination Gear Rubber seal,

head cleaner
Figure 4-87. Installing the Ink System (1) Dowel

Positioning hole
2. Press the switch lever in the direction of the arrow and move the
Transmission Arm upward by rotating the Spur Gear to make a
room. Transmission Holder Assy
Switch lever
Spur Gear
Transmission Arm Dowel

Positioning hole
Position A
Figure 4-89. Installing the Ink System (3)

Transmission Arm
4. Align the dowel of the Ink System with the positioning hole on the
Main Frame. (See Fig. 4-85.)
Transmission Arm

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5. Insert the point A of the CR Porous Pad Assy to the point B of

4.2.5.8 Lower ASF Paper Guide Assy
the Ink System. After making sure that the porous pad of the Parts/Components need to be removed in advance:
CR Porous Pad Assy touches the porous pad of the Ink System ADF Unit (Artisan 810/835/837/PX810FW/TX810FW/PX820FWD/TX820FWD/
shown in Fig. 4-87, secure the CR Porous Pad Assy and the Ink PX830FWD only)/Scanner Unit/Upper Left Housing/Paper Guide Top Assy/
System together to the frame with the screw. Upper Housing/Rear Left Housing/Left Housing/Decoration Belt/Power Supply
Unit/Rear ASF Paper Guide Cover
Porous Pad CR Porous Pad Assy
Point B
Removal procedure
1. Release the hooks (x2) and remove the Spur Gear A.
Point A Left side
Spur Gear A
Ink System
6. Push the switch lever in the direction of the arrow and turn the
spur gear (see Fig. 4-88), then align the Transmission Arm to
the position A (Ink System operation point) shown in Fig. 4-89.
7. Connect the AID cable to the connector on the SUB Board, and Hook
route the cable through the groove on the Base Frame. (See Fig.
4-86.) Figure 4-91. Removing the Lower ASF Paper Guide Assy (1)
8. Visually check the cap section to make sure that the Ink System
is installed horizontally. If the cap surface is not horizontal, a
fatal error may occur due to interfering with the carriages or
print defect may occur because cleaning can not be performed
due to capping defect.
A D J U S T M E N T After removing/replacing the Ink System, make the specified


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2. Remove the screws (x3) that secure the Lower ASF Paper Guide Assy. (See 4. Remove the screw (x1) that secures the Intermediate Roller fixing plate, and
Fig. 4-92.) remove the Intermediate Roller fixing plate from the Lower ASF Paper Guide
3. Remove the Lower ASF Paper Guide Assy while avoiding hitting the shaft of Assy.
the Intermediate Roller A to the groove A on the Base Frame.
Rear side Intermediate Roller A
Spur Gear C Spur Gear B Groove A
Bearing
Intermediate Roller A
Intermediate Roller
fixing plate Lower ASF Paper Guide Assy C.B.P. 3x8 (61Kgfcm)
Figure 4-93. Removing the Lower ASF Paper Guide Assy (3)
Dowel of left arm
5. Remove the Intermediate Roller A from the Lower ASF Paper Guide Assy.
Rear side Intermediate Roller A

Groove B

Intermediate Roller B Lower ASF Paper Guide Assy
Lower ASF Paper Guide Assy

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Paper feed defect will occur if the flap of the Lower ASF Paper Make sure to install the Lower ASF Paper Guide Assy while
Guide Assy comes off; therefore, take care in the following pressing the Spur Gear B in the direction of the arrow so as to
points to make sure that the flap is surely attached when engage it with the Spur Gear C. (See Fig. 4-92.)
installing the Lower ASF Paper Guide Assy. When installing the Lower ASF Paper Guide Assy, the tip of
Make sure that the shaft of the flap is surely installed. the flap is inserted between the CDR Tray Assy and the Upper
Make sure that the ribs (x2) of the flap are positioned on the Paper Guide. Take care not to damage the flap by getting
rear of the Lower ASF Paper Guide Assy. contact with such parts then. (See Fig. 4-96.)
Make sure to attach the Intermediate Roller A into the bearing
Rear side on the Base Frame. (See Fig. 4-92.)
Attach the rear side of the Lower ASF Paper Guide Assy so as
to let its roller and the Intermediate Roller B touch. (See Fig.
4-92, Fig. 4-96.)
Lower ASF Paper Guide Assy Flap
Rib
Flap Flaps shaft
Figure 4-95. Installing the flap
Rear side
Figure 4-96. Installing the Lower ASF Paper Guide Assy
Insert the dowel of the left arm of the CDR Tray Assy into the
groove B on the Lower ASF Paper Guide Assy. (See Fig. 4-92.)
Make sure to align the dowels (x2) of the Base Frame with the
positioning holes (x2) of the Lower when reassembling them.
(See Fig. 4-92.)
A D J U S T M E N T When replacing the Lower ASF Paper Guide Assy, make sure to
R E Q U IR E D carry out the specified lubrication. (See Chapter 6
"MAINTENANCE".)

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4.2.5.9 CDR Tray Assy 3. Lift the CDR Tray Assy on the side with arms, remove the CDR Tray Assy to
the rear side of the printer.
PX830FWD only)/Scanner Unit/Upper Left Housing/Paper Guide Top Assy/ Rear side
Upper Housing/Rear Left Housing/Left Housing/Decoration Belt/Power Supply
Unit/Rear ASF Paper Guide Cover/Lower ASF Paper Guide Assy CDR Tray Assy
Removal procedure
1. Release the hook (x1) of the Spur Gear B on the Spur Gear A side, and
remove the Spur Gear A. (See Fig. 4-97.)
2. Align the grooves on the CDR Tray Assy with the teeth of the Spur Gear B,
and remove the Spur Gear B.
Left arm
Right arm
Groove on the CDR Guide Dowel on the right arm
Figure 4-98. Remove the CDR Tray Assy (2)
Spur Gear A Hook
Spur Gear B
Grooves
Figure 4-97. Removing the CDR Tray Assy (1)

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Make sure to insert the dowel of the right arm into the groove
4.2.5.10 Pick-up Roller
on the CDR Guide. (See Fig. 4-98.) Parts/Components need to be removed in advance:
Place the left arm over the right arm before installation. (See Cassette Unit
Fig. 4-98.)
Removal procedure
If an arm comes off, place it to the CDR Tray at an angle as
shown in Fig. 4-99, and insert the hook on the tray into the hole
of the arm, then rotate it in the direction of the arrow to engage C A U T IO N So as to make description easier, the printer in the photographs is
the arm to the tray. placed vertically in the following steps. Be careful about ink spilling
CDR Tray Assy
1. Release the hook (x1), and remove the Pick-up Roller Shaft Bush and Pick-up
Roller Transmission Shaft.
Hole & hook
Figure 4-99. Reassembling the CDR Tray Assy

Pick-up Roller Shaft Bush
Pick-up Roller
When installing the Spur Gear B, engage its teeth with the
grooves on the CDR Tray Assy. (See Fig. 4-97.) Pick-up Roller
Transmission Shaft
A D J U S T M E N T After replacing the CDR Tray Assy, make the specified
When replacing the CDR Tray Assy, make sure to carry out
the specified lubrication. (See Chapter 6 "MAINTENANCE".)
Hook
Figure 4-100. Removing the Pick-up Roller (1)

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Be careful not to touch or damage the Pick-up Roller so can 4.2.5.11 Waste Ink Tray Assy
C A U T IO N
adversely affect print quality. Parts/Components need to be removed in advance:
None
Removal procedure
2. Slide the Pick-up Roller in the direction of the arrow, and remove it. So as to make description easier, the printer in the photographs
C A U T IO N
is placed vertically in the following steps. Be careful about ink
spilling if the printer is tilted in practical operation.
Be careful not to get injured with the sharp edges of the
grounding plate of the Waste Ink Tray Assy.
1. Remove the screw (x1). (See Fig. 4-102.)

Pick-up Roller
2. Insert the flathead screwdriver to the hole of the Rear Right FAX Housing to
release the hook (x1), and remove the Waste Ink Tray Assy. (See Fig. 4-102,
Fig. 4-103.)
Hook in the hole
Figure 4-101. Removing the Pick-up Roller (2)
A D J U S T M E N T When replacing the Pick-up Roller, make sure to carry out the Sharp edge
R E Q U IR E D specified lubrication. (See Chapter 6 "MAINTENANCE".) Flathead screwdriver
Waste Ink Tray Assy

Figure 4-102. Removing the Waste Ink Tray Assy (1)

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C A U T IO N Be careful about ink spilling from the Waste Ink Tube. Follow the procedure below to install the Waste Ink Tray Assy.
1. Mark the whole circumference of the Waste Ink Tube 51
mm from the end of the tube.
2. Insert the Tube Stopper up to the marking taking care not
to cover the marking.
3. Remove the Waste Ink Tube from the Waste Ink Cover together with the Tube When inserting the Tube Stopper, take care not to rub the
Stopper, and remove the Waste Ink Tray Assy. marking with it inserted over and over so as to avoid
erasing it.
Waste Ink Tube
Mark it 51 mm
from the end 51 mm
(whole
circumference).
Waste Ink Tube

Tube Stopper
Tube Stopper
Figure 4-104. Waste Ink Tube and Tube Stopper

Waste Ink Tray Assy 3. Insert the Waste Ink Tube to the Waste Ink Cover, and
Waste Ink Cover Hook secure the Tube Stopper to the Waste Ink Cover.
4. Align and insert the ribs (x3) of the Waste Ink Tray Assy to
the holes (x3) of the Base Frame, and secure the assy with
Figure 4-103. Removing the Waste Ink Tray Assy (2) the hook (x1) and screw (x1). (See Fig. 4-102, Fig. 4-103,
Fig. 4-105.)
Waste Ink Tray Assy Rib & hole
Figure 4-105. Installing the Waste Ink Tray Assy

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5. Release the carriage lock, and move the Carriage Unit to The Waste Ink Tray Assy includes below waste ink pads.
the center. (See 4.2.5.1 Printhead Step2 (p133).)
6. While lighting inside from the hole of the Upper Housing Location ASP Name Qty.
with a penlight or the like, check the Waste Ink Tube for A POROUS PAD,INK EJ,FRONT,LOWER 1
the two points shown in Fig. 4-106. Install the Waste Ink B POROUS PAD,INK EJ,LOWER 1
Tray Assy again if it is not installed correctly.
C POROUS PAD,INK EJ,LEFT 2
D POROUS PAD,INK EJ,FRONT,2 2
OK NG
E POROUS PAD,INK EJ,BOTTOM 1
Waste Ink F POROUS PAD,INK EJ,BOTTOM,2 1
Cover
G POROUS PAD,INK EJ,FRONT,VERTICAL,1 2
4 mm H POROUS PAD,INK EJ,FRONT,VERTICAL,2 1
or more
4 mm I POROUS PAD,INK EJ,FRONT,VERTICAL,3 1
or less
1.The marking must be seen J POROUS PAD,INK EJ,VERTICAL 1
Tube with Tube Stopper installed, K POROUS PAD,INK EJ,VERTICAL,2 4
Stopper and the gap between
marking and Tube Stopper L POROUS PAD,INK EJ,VERTICAL,3 1
must be 4 mm or less.
M POROUS PAD,INK EJ,VERTICAL,4 1
Waste Ink 2.Waste Ink Tube must M J

Tube be set straight. L
C
Artisan 810/835/837/ Artisan 710/725/730/ I

PX810FW/TX810FW/ PX710W/TX710W/
PX820FWD/TX820FWD/ PX720WD/TX720WD/ B K
PX830FWD PX730WD/TX730WD
D
F
A
H
G
Light inside from these hole to
check Waste Ink Tube.
Figure 4-106. Checking the Waste Ink Tube

Figure 4-107. Installing the Waste Ink Tray Assy (1)

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A D J U S T M E N T After removing/replacing the Waste Ink Tray Assy, make the 4.2.5.12 Lower Paper Guide Waste Ink Pad Assy
R E Q U IR E D specified adjustments. (See Chapter 5 "ADJUSTMENT".) Parts/Components need to be removed in advance:
Cassette Unit
Removal procedure
C A U T IO N Be careful about ink spilling if the printer is tilted in practical

operation.
1. Release the hooks (x2) and remove the Lower Paper Guide Waste Ink Pad
Assy from the opening at the bottom of the Printer.
Bottom side
Lower Paper Guide

Waste Ink Pad Assy
Hook
Rib & hole
Figure 4-108. Removing the Lower Paper Guide Waste Ink Pad Assy
Align the ribs (x3) of the Lower Paper Guide Waste Ink Pad Assy
with the holes (x3) of the Main Frame, and secure the assy with the
hooks (x2). (See Fig. 4-108.)
A D J U S T M E N T After removing/replacing the Lower Paper Guide Waste Ink Pad

R E Q U IR E D Assy, make the specified adjustments. (See Chapter 5
"ADJUSTMENT".)

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4.2.6 Disassembling Scanner Unit Removal procedure
C A U T IO N It is recommended to remove the Scanner Upper Housing in a

C H E C K Unless otherwise specified, this chapter describes Artisan 810/835/
clean room or on a clean bench to keep away from dust and dirt.
P O IN T PX810FW/TX810FW/PX820FWD/TX820FWD. Refer to procedures
on the flowchart for Artisan 837/710/725/730/PX830FWD/PX710W/ Be careful not to damage the document glass on the Scanner
TX710W/PX720WD/TX720WD/PX730WD/TX730WD. Upper Housing.
Artisan 710/PX710W/TX710W:
1. Release the screws (x10) that secure the Scanner Upper Housing, and remove
Flowchart 4-2 Disassembling Flowchart (2) (p107)
the Scanner Upper Housing.
Flowchart 8-2 Disassembling Flowchart (2) (p260) Bottom side
Flowchart 9-2 Disassembling Flowchart (2) (p288)
4.2.6.1 Scanner Upper Housing
P O IN T PX830FWD/PX730WD/TX730WD differ from those for Artisan
810/835/710/725/PX810FW/TX810FW/PX820FWD/TX820FWD/
PX710W/TX710W/PX720WD/TX720WD. See below for the
procedures.
Parts/Components need to be removed in advance: Scanner Upper Housing C.B.P. 3x10 (51kgfcm)
ADF Unit (Artisan 810/835/PX810FW/TX810FW/PX820FWD/TX820FWD Figure 4-109. Removing the Scanner Upper Housing
only)/Scanner Unit

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When installing the Scanner Upper Housing, align the rib of the 4.2.6.2 Scanner Motor Unit
Scanner Upper Housing with the groove of the Scanner Parts/Components need to be removed in advance:
Decoration Belt L/R as shown in Fig. 4-110.
When installing the Scanner Decollation Belt L/R, align the PX830FWD only)/Scanner Unit/Scanner Upper Housing
Scanner Lower Housing with the positioning holes and dowels
(Left: x3, Right: x5) of the Scanner Decollation Belt as shown Removal procedure
below.
C H E C K Some of the parts of Artisan 810/835/837/PX810FW/TX810FW/
Right side P O IN T PX820FWD/TX820FWD/PX830FWD differ from those of Artisan
710/725/730/PX710W/TX710W/PX720WD/TX720WD/PX730WD/
TX730WD.
Unless otherwise specified, this section describes the procedures for
Artisan 810/835/837/PX810FW/TX810FW/PX820FWD/TX820FWD/
PX830FWD. The differences that may affect the disassembly/
reassembly procedures for Artisan 710/725/730/PX710W/TX710W/
PX720WD/TX720WD/PX730WD/TX730WD will be provided in
Scanner Upper Housing Reassembly, etc.
Scanner Decoration Belt R
C A U T IO N Be sure of the following.
Be careful not to touch the Scanner CR Scale with bare hands.
Left side Be careful not to damage the Scanner CR Scale.
1. Disconnect the Scanner Motor cable from the connector (CN2) on the Scanner
CR Encoder Board.
2. Remove the screws (x3) that secure the Scanner Motor Unit and remove the
Scanner Motor Unit from the Scanner Lower Housing.
Scanner Decoration Belt L
Rib Positioning hole and Scanner Motor Unit

Groove dowel Scanner Upper Housing Screw it with the
Scanner Motor cable grounding wire
Figure 4-110. Installing the Scanner Upper Housing Grounding wire
CN2
Scanner CR Encoder Board C.B.P.,3x8 (51kgfcm) Groove

Figure 4-111. Removing the Scanner Motor Unit

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When installing the Scanner Motor Unit, be sure of the following.

Artisan 710/725/730/PX710W/
Route the Scanner Motor cable through the grooves (x3) of the TX710W/PX720WD/TX720WD/ Grounding
Scanner Lower Housing. (See Fig. 4-111.) PX730WD/TX730WD Wire
Align the positioning holes (x3) of the Scanner Motor Unit with
the dowels (x3) of the Scanner Lower Housing. (See Fig. 4-111.)
Route the grounding wire as shown below and in Fig. 4-118.
(Artisan 810/835/837/PX810FW/TX810FW/PX820FWD/
TX820FWD/PX830FWD: Fig. 4-112, Artisan 710/725/730/ Route the grounding wire between
PX710W/TX710W/PX720WD/TX720WD/PX730WD/ the ribs (x5) and frame.
TX730WD: Fig. 4-113.)
Groove Rib
Figure 4-113. Routing the Grounding Wire

Grounding Artisan 810/835/837/PX810FW/
Wire TX810FW/PX820FWD/ (Artisan 710/725/730/PX710W/TX710W/PX720WD/TX720WD/
TX820FWD/PX830FWD PX730WD/TX730WD)
Route the Grounding wire

grounding wire
between the ribs
(x4) and
frame.
Groove
Rib
Route the grounding wire between

Grounding wire the ribs (x2) and frame.

(Artisan 810/835/837/PX810FW/TX810FW/PX820FWD/
TX820FWD/PX830FWD)

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4.2.6.3 Scanner Carriage Unit 1. Release the ribs (Artisan 810/835/837/PX810FW/TX810FW/PX820FWD/

TX820FWD/PX830FWD: x4, Artisan 710/725/730/PX710W/TX710W/
PX720WD/TX720WD/PX730WD/TX730WD: x3) that secure the Scanner
ADF Unit (Artisan 810/835/837/PX810FW/TX810FW/PX820FWD/TX820FWD/ Cable Cover to the Scanner Lower Housing, and remove the Scanner Cable
PX830FWD only)/Scanner Unit/Scanner Upper Housing/Scanner Motor Unit Cover from the Scanner Lower Housing in the direction of the arrow.
Removal procedure 2. Pull out the ferrite core from the Scanner Carriage FFC.
Some of the parts of Artisan 810/835/837/PX810FW/TX810FW/ Artisan 810/835/837/PX810FW/ Rear Artisan 710/725/730/PX710W/ Rear
C H E C K TX810FW/PX820FWD/ TX710W/PX720WD/TX720WD/
side side
P O IN T PX820FWD/TX820FWD/PX830FWD differ from those of Artisan TX820FWD/PX830FWD PX730WD/TX730WD
710/725/730/PX710W/TX710W/PX720WD/TX720WD/PX730WD/ Scanner Carriage
TX730WD. Ferrite core Ferrite core FFC
Unless otherwise specified, this section describes the procedures for Scanner Cable Cover
Artisan 810/835/837/PX810FW/TX810FW/PX820FWD/TX820FWD/
PX830FWD. The differences that may affect the disassembly/
reassembly procedures for Artisan 710/725/730/PX710W/TX710W/
PX720WD/TX720WD/PX730WD/TX730WD will be provided in
Reassembly, etc.
C A U T IO N Be careful no to damage the Rod Lens Array when removing Scanner Carriage FFC
Rib
Scanner Carriage Unit.
Figure 4-115. Removing the Scanner Carriage Unit (1)
Rod Lens Array
Figure 4-114. Handling the Scanner Carriage Unit

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3. Turn the Combination Gear 12.1, 11.3 in the direction of the arrow, and move Be careful not to damage the Scanner Carriage FFC since they are
C A U T IO N
the Scanner Carriage Unit to the center. secured with double-sided tape (x2).
C A U T IO N Take extra care not to contaminate the Scanner Timing Belt with
grease on the rail of the Lower Scanner Housing.
5. Peel off the Scanner Carriage FFC from the Scanner Lower Housing, and
remove the Scanner Carriage Unit.
4. Remove the Driven Pulley and Combination Gear12.1, 11.3 from the Scanner
Lower Housing, and remove the Scanner Timing Belt.
Scanner Carriage FFC
Driven Pulley Combination Gear12.1, 11.3

When attaching the Scanner Cable Cover, route the FFCs and
grounding wire as shown below.
Artisan 810/835/837/PX810FW/ Artisan 710/725/730/PX710W/

TX810FW/PX820FWD/ TX710W/PX720WD/TX720WD/
TX820FWD/PX830FWD Rear PX730WD/TX730WD Rear
side side
Scanner Timing Belt
A
A
C
C B B
A Scanner Carriage FFC C Grounding wire

B Scanner CR Encoder FFC, Rib
Cover Open Sensor FFC Groove
Figure 4-118. Attaching the Scanner Cable Cover

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A D J U S T M E N T After replacing or removing the Scanner Carriage, be sure to 4.2.6.4 Scanner CR Encoder Board
R E Q U IR E D perform the required lubrication. (See Chapter 6 Parts/Components need to be removed in advance:
"MAINTENANCE".) ADF Unit (Artisan 810/835/837/PX810FW/TX810FW/PX820FWD/TX820FWD/
PX830FWD only)/Scanner Unit/Scanner Upper Housing
Removal procedure
1. Disconnect the Scanner Motor cable from the connector on the Scanner CR
Encoder Board. (See 4.2.6.2 Scanner Motor Unit Step1 (p158).)
2. Disconnect the Scanner CR Encoder FFC from the connector (CN1) on the
Scanner CR Encoder Board.
3. Loosen the screw that secures the Scanner CR Encoder Board to the Scanner
Lower Housing, and remove Scanner CR Encoder Board from the Scanner
Lower Housing.
Scanner CR Encoder Board

CN1
Scanner CR Encoder FFC
C.B.S. 3x8 (51kgfcm) Rib
Figure 4-119. Removing the Scanner CR Encoder Board

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When routing the Scanner CR Encoder FFC of Artisan 810/835/ 4.2.6.5 Cover Open Sensor
837/PX810FW/TX810FW/PX820FWD/TX820FWD/PX830FWD,
C H E C K Because the parts to remove differ for Artisan 837/730/PX830FWD/
route it as shown in Fig. 4-115 and Fig. 4-119. See Fig. 4-118 and
P O IN T PX730WD/TX730WD, see below for the procedures.
below for Artisan 710/725/730/PX710W/TX710W/PX720WD/
TX720WD/PX730WD/TX730WD. Artisan 837/PX830FWD:
9.4.2.13 Scanner Open Sensor (p.303)
Artisan 710/725/730/PX710W/
TX710W/PX720WD/TX720WD/ Scanner CR Encoder FFC 9.4.2.22 Scanner Open Sensor (p.313)
PX730WD/TX730WD

ADF Unit (Artisan 810/835/PX810FW/TX810FW/PX820FWD/TX820FWD
only)/Scanner Unit/Scanner Upper Housing
Rib
Removal procedure
Figure 4-120. Routing the FFC
(Artisan 710/725/730/PX710W/TX710W/PX720WD/TX720WD/ C H E C K Some of the parts of Artisan 810/835/PX810FW/TX810FW/
PX730WD/TX730WD) P O IN T PX820FWD/TX820FWD differ from those of Artisan 710/725/
PX710W/TX710W/PX720WD/TX720WD.
Unless otherwise specified, this section describes the procedures for
Artisan 810/835/PX810FW/TX810FW/PX820FWD/TX820FWD.
The differences that may affect the disassembly/reassembly
procedures for Artisan 710/725/PX710W/TX710W/PX720WD/
TX720WD will be provided in Reassembly, etc.
1. Release the hooks (x2) of the Sensor Cover, and remove the Sensor Cover
from the Scanner Lower Housing.
Artisan 810/835/PX810FW/ Artisan 710/725/PX710W/

TX810FW/PX820FWD/TX820FWD TX710W/PX720WD/TX720WD
Sensor Cover Sensor Cover Hook
Figure 4-121. Removing the Cover Open Sensor (1)

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2. Disconnect the Cover Open Sensor FFC from the connector of the Cover When routing the Cover Open Sensor FFC, route it as shown
Open Sensor, and remove the Cover Open Sensor from the Scanner Lower below and in Fig. 4-118.
Housing.
Artisan 810/835/PX810FW/ Cover Open Sensor FFC
TX810FW/PX820FWD/TX820FWD
Cover Open Sensor FFC
Cover Open Sensor
Put FFC through ferrite core, and

secure it with double-sided tape (x7).
Artisan 710/725/PX710W/
TX710W/PX720WD/TX720WD
Cover Open Sensor FFC

Figure 4-122. Removing the Cover Open Sensor (2)
When attaching the Cover Open Sensor, insert it into the space
inside the ribs (x2) of the Scanner Lower Housing as shown
in Fig. 4-123.
Double-sided tape
Rib
Cover Open Sensor
Put FFC through ferrite core, and
secure it with double-sided tape (x4).
Figure 4-124. Routing the Cover Open Sensor FFC
Rib
Figure 4-123. Attaching the Cover Open Sensor

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4.2.7 Disassembly of the ADF Unit 4.2.7.2 ADF Cover Assy/ADF Cover L
4.2.7.1 ADF Hinge
ADF Unit/Scanner Unit
Removal procedure
1. Open the ADF Cover Assy.
Removal procedure 2. Release the guide pins (x2) that secure the ADF Cover Assy, and remove the
1. Release the guide pins (2 each) that secure the ADF Hinges, and remove the ADF Cover Assy.
ADF Hinges from the ADF Base Assy.
ADF Cover Assy
ADF Hinges
Guide Pin
Figure 4-125. Removing the ADF Hinge

Guide Pin
Figure 4-126. Removing the ADF Cover Assy

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3. Release the hooks (x2) and the dowel (x1) that secure the ADF Cover L, and
remove the ADF Cover L.
ADF Cover L
Hook Dowel
Figure 4-127. Removing the ADF Cover L
When installing the ADF Cover L, align the ribs (x5) of the ADF
Cover L with the grooves (x5) of the ADF Base Assy.
Rib Groove
Figure 4-128. Installing the ADF Cover L

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4.2.7.3 ADF LD Frame Assy 4.2.7.4 ADF Right Cover/ADF Rear Cover
Parts/Components need to be removed in advance: Parts/Components need to be removed in advance:
ADF Unit/Scanner Unit/ADF Cover Assy ADF Unit/Scanner Unit/ADF Cover Assy
Removal procedure Removal procedure
1. Remove the screws (x4) that secure the ADF LD Frame Assy, and remove the 1. Release the hooks (x3) that secure the ADF Right Cover, and remove the
ADF LD Frame Assy from the ADF Cover Assy. ADF Right Cover from the ADF Base Assy.
ADF LD Frame Assy

ADF Right Cover
Bottom side
C.B.P. 3x8 (61kgfcm)

Figure 4-129. Removing the ADF LD Frame Assy Hook Rib
Figure 4-130. Removing the ADF Right Cover

When installing the ADF LD Frame Assy, align the dowels (x4) of
the ADF Cover Assy with the positioning holes (x4) of the ADF LD
Frame Assy as shown in Fig. 4-129.

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2. Open the ADF Document Support Cover. When installing the ADF Right Cover, align the positioning
3. Remove the screws (x3) that secure the ADF Rear Cover. holes (x2) with the dowels (x2) of the ADF Right Cover and the
4. Release the hooks (x11) that secure the ADF Rear Cover, and remove the ADF Base Assy, and also align the ribs (x6) shown in Fig. 4-130.
ADF Rear Cover from the ADF Base Assy.
Positioning hole
ADF Right Cover & dowel
ADF Base Assy
Figure 4-132. Installing the ADF Right Cover
When installing the ADF Rear Cover, align the ribs with the
grooves (x3) as shown below.
C.B.P. 2.5x6 (61kgfcm)

ADF Rear Cover C.B.P. 2.5x6 (black) (61kgfcm)
Hook
ADF Rear Cover Rib & Groove
Figure 4-131. Removing the ADF Rear Cover
Figure 4-133. Installing the ADF Rear Cover

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4.2.7.5 ADF Cover Stacker/ADF Document Support Cover 2. Release the dowels (x2) that secure the ADF Document Support Cover, and
remove the ADF Document Support Cover from the ADF Base Assy.
ADF Unit/Scanner Unit/ADF Cover Assy/ADF Right Cover/ADF Rear Cover
Removal procedure
1. Release the dowels (x2) that secure the ADF Cover Stacker, and remove the
ADF Cover Stacker from the ADF Base Assy.
ADF Cover Stacker Protrusions of the ADF

Document Support Cover
ADF Base Assy
Dowel
Figure 4-135. Removing the ADF Document Support Cover

ADF Base Assy
When installing the ADF Cover Stacker, insert the protrusions (x2)
Dowel
of the ADF Document Support Cover under the ADF Cover Stacker
Figure 4-134. Removing the ADF Cover Stacker as shown in Fig. 4-134.

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4.2.7.6 ADF Front Cover 4.2.7.7 ADF Document Support Assy

ADF Unit/Scanner Unit/ADF Cover Assy/ADF Right Cover/ADF Rear Cover/
ADF Cover Stacker/ADF Document Support Cover
ADF Cover Stacker/ADF Document Support Cover/ADF Front Cover
Removal procedure
1. Remove the screws (x2) that secure the ADF Front Cover. Removal procedure
1. Release the hooks (x2) that secure the ADF Document Support Assy.
C A U T IO N When removing the ADF Front Cover, be careful not to damage the
2. Release the dowels (x2) that secure the ADF Document Support Assy, and
positioning holes (x4) of the ADF Front Cover shown in Fig. 4-136.
remove the ADF Document Support Assy from the ADF Base Assy.
ADF Document Support Assy
2. Release the ribs (x4) of the ADF Base Assy from the ADF Front Cover and
remove the ADF Front Cover from the ADF Base Assy.
ADF Front Cover
ADF Base Assy
ADF Base Assy
C.B.P. 2.5x6 (61kgfcm)

C.B.P. 2.5x6 (black) (61kgfcm) Dowel Hook
Rib Positioning hole
Figure 4-137. Removing the ADF Document Support Assy
ADF Front Cover
Figure 4-136. Removing the ADF Front Cover

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When installing the ADF Document Support Assy, be careful not to 4.2.7.8 ADF Frame Unit
let the ADF Document Support Assy get under the ADF Frame Parts/Components need to be removed in advance:
Unit.
When reassembled as NG shown below, the ADF Document
ADF Cover Stacker/ADF Document Support Cover/ADF Front Cover/ADF
Support Cover cannot be closed securely. In such a case, release the
Document Support Assy
hooks (x2, see Fig. 4-137) of the ADF Document Support Assy and
assemble them again correctly as OK shown below. Removal procedure
1. Peel off the acetate tape (x2), and release the cable of the ADF Unit from the
ADF Frame Unit ADF Base Assy.
Move this section back and forth in the direction
of the arrow to check if it can move slightly.
ADF Frame Unit
ADF Base Assy
Acetate tapes
ADF Cable Cover

ADF Document Support Assy
OK NG
Cable of the ADF Unit
Groove
Figure 4-139. Removing the ADF Frame Unit (1)

The ADF Document Support Assy The ADF Document Support Assy
can move slightly. cannot move because the ADF Frame
Unit blocks it.
The ADF Document Support Cover cannot be closed securely.
Figure 4-138. Installing the ADF Document Support Assy

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2. Remove the screws (x2) that secure the ADF Frame Unit. 4.2.7.9 ADF Motor Unit
3. Release the dowel (x1) of the ADF Base and the dowels (x2) of the Parts/Components need to be removed in advance:
ADF Frame Unit, then remove the ADF Frame Unit from the ADF Base Assy.
ADF Cover Stacker/ADF Document Support Cover/ADF Front Cover/ADF
Document Support Assy/ADF Frame Unit
Removal procedure
1. Peel off the acetate tape (x3), and separate the ADF Motor cable, the ADF
Sensor cable and the grounding wire.
2. Release the hooks (x4) of the ADF Cable Cover and open the ADF Cable
ADF Frame Unit Cover, then release the ADF Motor cable, the ADF Sensor cable and the
grounding wire.
ADF Cable Cover Acetate tape
ADF Sensor cable
ADF Base Assy
Acetate tapes (x2) ADF Motor cable

Grounding wire
Figure 4-140. Removing the ADF Frame Unit (2)
Hook
When installing the ADF Frame Unit, align the positioning
holes (x3) of the ADF Frame Unit and ADF Base Assy with the Figure 4-141. Releasing the cables
dowels (x3) as shown in Fig. 4-140.
Route the ADF Motor cable, ADF Sensor cable, and the
grounding wire as follows, referring to Fig. 4-139.
1. Route them through the grooves (x3) of the ADF Base Assy.
2. Attach the ADF Cable Cover to the ADF Base Assy.
3. Secure the cables to the ADF Base Assy with acetate tape
(x2).

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4. Remove the screw (x1), and remove the torsion spring and the grounding wire
C A U T IO N When removing the ADF Motor Unit, be careful not to drop the
from the ADF Motor Unit, then remove the ADF Motor Unit from the ADF
gears (x5) of the ADF Frame Unit and ADF Motor Unit shown
Frame Unit.
below.
ADF Frame Unit

ADF Frame Unit Do not drop these.
Shafts & holes

Torsion spring
Grounding wire
Do not drop these.
ADF Motor Unit
Figure 4-142. Handling the ADF Motor Unit
3. Remove the screws (x2) that secure the ADF Motor Unit. C.B.P. 3x8 (61kgfcm)
Figure 4-144. Removing the ADF Motor Unit (2)

ADF Motor Unit
Figure 4-143. Removing the ADF Motor Unit (1)

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Be careful of the following when installing the ADF Motor Unit. When placing the cables on the ADF Cable Cover, route them
Route the ADF Motor cable, the ADF Sensor cable and the as shown below.
grounding wire as shown below.
ADF Cable Cover
ADF Motor Unit ADF Motor cable
ADF Motor cable

ADF Sensor cable
ADF Sensor cable
Grounding wire
Align the edge of the

acetate tape to the edge
Acetate tape of the ADF Cable Cover.
Grounding wire
Figure 4-145. Routing the cables

Figure 4-147. Routing the cables in the ADF Cable Cover
Attach the torsion spring from under the ADF EJ Roller.
Torsion spring
ADF EJ Roller
Figure 4-146. Attaching the torsion spring
Insert the shaft of the ADF Motor Unit to the hole of the ADF
Frame Unit as shown in Fig. 4-144.

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4.2.7.10 ADF PF Roller 3. Remove the E-ring.

Parts/Components need to be removed in advance: 4. Remove the torsion spring from the ADF PF Roller, and remove the ADF PF
Roller from the ADF Frame Unit in the direction of the arrow.
ADF Cover Stacker/ADF Document Support Cover/ADF Front Cover/ADF ADF PF Roller
Document Support Assy/ADF Frame Unit
Removal procedure
1. Remove the Spur Gear 6.4, securing ring and the ADF EJ Rear Bush from the
ADF PF Roller.
E-ring
Torsion spring
ADF PF Roller
Figure 4-150. Removing the ADF PF Roller (3)
ADF EJ Rear Bush
Spur Gear 6.4 Securing ring

When installing the ADF PF Roller, attach the leg of the torsion
Figure 4-148. Removing the ADF PF Roller (1) spring on the ADF PF Roller as shown in Fig. 4-150.
2. Release the hooks (x2) and remove the ADF EJ Front Bush from the ADF
Frame Unit.
A D J U S T M E N T After replacing or removing the ADF PF Roller, be sure to perform

R E Q U IR E D the required lubrication. (See Chapter 6 "MAINTENANCE".)
ADF EJ Front Bush
Hook
Figure 4-149. Removing the ADF PF Roller (2)

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4.3 Disassembly/reassembly procedures specific 4. Peel off the Scanner FFC (x3) together with the Ferrite core (x1) from the
Main Board.
to Artisan 710/PX710W/TX710W 5. Pull out the terminal of the grounding wire from the frame.
4.3.1 Removing the Housing
Grounding wire
4.3.1.1 Scanner Unit
C H E C K The disassembly/reassembly procedures for Artisan 810/835/837/ Terminal of the
P O IN T PX810FW/TX810FW/PX820FWD/TX820FWD/PX830FWD differ grounding wire Main Board
from those for Artisan 710/725/730/PX710W/TX710W/PX720WD/
TX720WD/PX730WD/TX730WD, see 4.2.3.2 Scanner Unit
Parts/Components need to be removed in advance: Ferrite core Scanner FFC
None
Removal procedure
C H E C K Artisan 837/PX830FWD does not have the harness cover clamp,

P O IN T therefore, skip Step 2 in the following procedure.
The harness cover clamp needs to be cut when removing and
cannot be reused. When installing the Cable Cover, replace it
with a new one. (See Fig. 4-3) C A U T IO N Do not open/close the Scanner Unit without the screws that secure
the unit to avoid damage of the Scanner Unit Hinge.
2. Cut the harness cover clamp with a nipper as shown in Fig. 4-151, and remove
the Cable Cover.
3. Slide the Cable Cover to the rear of the printer by pushing the point A of the Cable
Cover to release the hooks (x4) and ribs (x2), and remove the Cable Cover.
6. Remove the screw (x1) that secures the Scanner Unit.
Right inside
Rear side
Harness cover clamp Harness cover clamp
Cable Cover
Cutting position
Point A
Cross-
section C.B.P. 3x10 (black) (61Kgfcm)
Hook Figure 4-153. Removing the Scanner Unit (2)
Figure 4-151. Removing the Cable Cover
DISASSEMBLY/ASSEMBLY Disassembly/reassembly procedures specific to Artisan 710/PX710W/TX710W 176
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7. Lift the Hinge on the right side in the direction of the arrow (1), and slide the When installing the Scanner Unit, follow the procedure below.
Scanner Unit in the direction of the arrow (2), and remove it.
1. Align and insert the dowel of the Scanner Unit to the hole of
the printer (Left inside).
2. Align and insert the rib of the Scanner Unit to the groove of
2 Scanner Unit
the Hinge.
1
Left Right Rib of the Scanner Unit
inside inside & groove of the Hinge
Dowel
Hole
3. While aligning and inserting the rib of the Scanner Unit to

the groove of the Hinge, secure them with the screw (x1)
temporarily with the screw holes aligned as shown in Fig.
Figure 4-154. Removing the Scanner Unit (3) 4-153. It is recommended to prepare a pillow-shaped
supporter to keep this position. (See Fig. 4-11.)

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4. Close the Scanner Unit. 4.3.1.2 Upper Left Housing

5. Tighten the screw (x1) after making sure that there is no
gap between the Scanner Unit and the printer.
P O IN T other than Artisan 710/725/PX710W/TX710W/PX720WD/
TX720WD.
Artisan 810/835/PX810FW/TX810FW/PX820FWD/TX820FWD:
4.2.3.4 Upper Left Housing / Panel Lock Button (p.114)
9.4.2.1 Decoration Plate Left Upper Sub (p.290)
9.4.2.16 Decoration Plate Left Upper/Decoration Plate Left
Upper Sub (p.305)

None
Removal procedure
1. Remove the screw (x1) that secures the Upper Left Housing.
2. Slide the Upper Left Housing to the rear side, release the hooks (x2) and
Check the gap.
remove the Upper Left Housing.
Make sure to insert the terminal of the grounding wire to the

fixing rib of the frame. (See Fig. 4-152.)
For the routing the FFCs, see 4.4 Routing FFC/cables
(p.193).
When installing the Cable Cover, secure it with a new Harness
Cover Clamp. (See Fig. 4-151.) Upper Left Housing
A D J U S T M E N T After removing/replacing the Scanner Unit, make the specified

Hook
Figure 4-157. Removing the Upper Left Housing

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4.3.1.3 Upper Housing 2. Release the hooks (x5) of the Panel Unit Front Cover. (See Fig. 4-159)
3. While pushing the Panel Lock Button, slide the Panel Upper Cover in the
C H E C K The disassembly/reassembly procedures for Artisan 810/835/837/ direction of the arrow to release the hook (x8) of the Panel Upper Cover, and
P O IN T 725/730/PX810FW/TX810FW/PX820FWD/TX820FWD/ remove the Panel Upper Cover.
PX830FWD/PX720WD/TX720WD/PX730WD/TX730WD differ
from those for Artisan 710/PX710W/TX710W. See below for the
procedures.
4.2.3.5 Upper Housing (p.115) Panel Upper Cover
Artisan 725/PX720WD/TX720WD:8.3.2.2 Upper Housing (p.263)
Artisan 837/PX830FWD: 9.4.2.2 Upper Housing (p.291)
Parts/Components need to be removed in advance: Panel Unit Front Cover
Scanner Unit/Upper Left Housing/Paper Guide Top Assy
Removal procedure Panel Unit

careful not to deform the frame when removing the screw. Panel Lock Button
Hook of the Panel Upper Cover

Hook of the Panel Unit Front Cover
1. Remove the screw (x1) and release the grounding wire. Figure 4-159. Removing the Upper Housing (1)
Grounding
wire

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4. Remove the screws (x10) that secure the Upper Housing. 6. Peel off the double-sided tape A that secures the Panel FFC to the Front
Frame, and lift the Upper Housing until the Panel FFC becomes detached
2 from the FFC Holder. (See Fig. 4-162.)
5
3 7. Peel off the double-sided tape B that secures the Panel FFC to the Panel Unit.
(See Fig. 4-162.)
4 8. Disconnect the Panel FFC from the connector on the Panel Unit, and remove
Upper Housing 6 the Upper Housing together with the Panel Unit.
Panel Unit Front Double

Double-sided tape B
Frame -sided
tape A
8 Double-sided tape A
7
1 Upper Housing Panel FFC
10
9
Panel FFC
C.B.A. 3x6 (black) (61Kgfcm) FFC Holder
Panel Unit C.B.S. 3x8 (black) (81Kgfcm)
9. Remove the Panel Unit from the Upper Housing. (See 4.3.2.1 Panel Unit
5. Open the Panel Unit, and lift the Panel Unit until the screw (x1) can be seen (p185).)
from under the Right Hinge, and then remove the screw (x1).
Tighten the screws in the order indicated in Fig. 4-160.
C.B.P. 3x12 (black) (6+1Kgfcm) Secure the Panel FFC with double-sided tape to the Front
Secure the Panel FFC to the Panel Unit with double-sided tape.
Right Hinge
Panel FFC Double-sided tape

Figure 4-163. Installing the Upper Housing

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A D J U S T M E N T After removing/replacing the Upper Housing, make the specified 4.3.1.4 Rear Left Housing
P O IN T 730/PX810FW/TX810FW/PX820FWD/TX820FWD/PX830FWD/
PX710W/TX710W/PX720WD/TX720WD. See below for the
procedures.
4.2.3.6 Rear Left Housing (p.117)
Scanner Unit/Upper Left Housing/Paper Guide Top Assy/Upper Housing
Removal procedure
1. Remove the screws (x2) that secure the Rear Left Housing, and remove the
Rear Left Housing.
Left Housing
Rear Left Housing Rib
Figure 4-164. Removing the Rear Left Housing
When installing the Rear Left Housing, insert the ribs (x2) of the
Rear Left Housing to the inside of the Left Housing. (See Fig.
4-164.)

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4.3.1.5 Left Housing/Decoration Belt L So as to make description easier, the printer in the photographs is
C A U T IO N
Because the parts to remove differ between models, see below for placed vertically in the following steps. Be careful about ink spilling
C H E C K
P O IN T other than Artisan 710/725/PX710W/TX710W/PX720WD/TX720WD. if the printer is tilted in practical operation.
4.2.3.7 Left Housing / Decoration Belt L (p.117)
Artisan 837/730/PX830FWD/PX730WD/TX730WD: 3. Release the hooks (x3) on the bottom and dowel (x1) on the front side of the
9.4.2.5 Left Housing (p.295) Left Housing, and remove the Left Housing in the direction of the arrow.
Parts/Components need to be removed in advance: Left Housing
Scanner Unit/Upper Left Housing/Paper Guide Top Assy/Upper Housing/Rear

Left Housing
Removal procedure Positioning hole
& dowel
1. Remove the Decoration Belt.
2. Remove the screws (x2) that secure the Left Housing.
The ribs of Left

Housing and the Base
Frame are inside.
Hook
Figure 4-166. Removing the Left Housing/Decoration Belt L (2)
Align and insert the rib in the front inside of the Left Housing to
the inside of the rib of the Base Frame.
Rib of the Base Frame

Left Housing
Decoration Belt
Rib of the Left Housing
C.B.A. 3x6 (black)(61Kgfcm)
Figure 4-165. Removing the Left Housing/Decoration Belt L (1)
Figure 4-167. Installing the Left Housing
Align the positioning hole of the Left Housing with the dowel of
the Base Frame. (See Fig. 4-166.)

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4.3.1.6 Rear Right Housing 2. Release the ribs (x2) on the right side, and also release the hook A in Fig.
4-168, then remove the Rear Right Housing by lifting it in the direction of the
C H E C K The disassembly/reassembly procedures for Artisan 810/835/837/ arrow in Fig. 4-169.
P O IN T 730/PX810FW/TX810FW/PX820FWD/TX820FWD/PX830FWD/
PX710W/TX710W/PX720WD/TX720WD.
See below for the procedures.
4.2.3.10 Rear Right FAX Housing (p.120) Point A
9.4.2.6 Rear Right FAX Housing (p.296)
Scanner Unit/Upper Left Housing/Paper Guide Top Assy/Upper Housing/Hinge
Removal procedure Right Housing
1. Remove the screw (x1) that secures the Rear Right Housing.
Rear Right Housing
Rib
Figure 4-169. Removing the Rear Right Housing (2)
When installing the Rear Right Housing, insert the ribs (x2) of
the Rear Right Housing to inside of the Right Housing. (See Fig.
4-169.)
Hook A When installing the Rear Right Housing, align the point A of
the Rear Right Housing with the inside of the Base Frame. (See
Fig. 4-169.)
Rear Right Housing C.B.P. 3x10 (61Kgfcm)


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4.3.1.7 Right Housing/Card Cover When removing the Right Housing, be careful not to let the Card
C A U T IO N
Because the parts to remove differ between models, see below for Cover interfere with the Card Slot Assy or the Card Cover may be
C H E C K
P O IN T other than Artisan 710/725/PX710W/TX710W/PX720WD/ damaged.
TX720WD.
4.2.3.11 Right Housing / Card Cover (p.121) 2. Release the dowel (x1) on the front side (see Fig. 4-170) and hooks (x3) on
Artisan 837/PX830FWD: the bottom of the Right Housing, and remove the Right Housing.
9.4.2.7 Right Housing/Housing Front Right (p.297)
Right Housing
9.4.2.21 Right Housing / Housing Front Right (p.312)

Scanner Unit/Upper Left Housing/Paper Guide Top Assy/Upper Housing/Hinge/
Rear Right Housing
Removal procedure
1. Remove the screw (x1) that secures the Right Housing.
Hook
3. Release the hooks (x2) on the back of the Right Housing and remove the Card
Cover.
Right Housing
Card Cover

Hook

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4.3.2 Removing the Circuit Board

184
Align and insert the dowel of the Base Frame to the positioning
hole of the Right Housing. (See Fig. 4-170.)
Attach the Card Cover after installing the Right Housing to the 4.3.2.1 Panel Unit
printer.
When attaching the Card Cover, insert the ribs (x2) of the Card P O IN T 725/730/PX810FW/TX810FW/PX820FWD/TX820FWD/
Cover to the inside of the Right Housing, and secure it with the PX830FWD/PX720WD/TX720WD/PX730WD/TX730WD differ
hooks (x2). from those for Artisan 710/PX710W/TX710W. See below for the
procedures.
Right Housing Artisan 710/PX710W/TX710W: 4.2.4.1 Panel Unit (p.124)
Artisan 837/PX830FWD: 9.4.2.10 Panel Unit (p.299)

Scanner Unit/Upper Left Housing/Paper Guide Top Assy/Upper Housing
Removal procedure
1. Open the Panel Unit. (See Fig. 4-174.)
2. Lift the Right Hinge and detach the Panel FFC Guide from the Upper
Hook
Card Cover Housing.
Rib
Figure 4-173. Attaching the Card Cover
Panel Unit
Right Hinge
Panel FFC Guide

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3. Tilt the Panel Unit by 45 degrees to align the rib of the shaft on the left side of A D J U S T M E N T After replacing the Panel Unit, be sure to perform the required
the Panel Unit with the groove of the Upper Housing. R E Q U IR E D lubrication. (See Chapter 6 "MAINTENANCE".)
Groove of the
Upper Housing
Rib of the shaft
4. Lift the Panel Unit so as not to let the Right Hinge interfere with the Upper
Housing, and remove the shaft from the bushing on the left side of the Panel
Unit, and then remove the Panel Unit.
Bushing
Right Hinge
Panel Unit

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DISASSEMBLING THE PANEL UNIT 4.3.2.2 Main Board/Grounding Plate M/B

Removal procedure C H E C K The disassembly/reassembly procedures for Artisan 810/835/837/
P O IN T PX810FW/TX810FW/PX820FWD/TX820FWD/PX830FWD differ
1. Release the hooks (x10) that secure the Panel Cover, and remove the Panel
from those for Artisan 710/725/730/PX710W/TX710W/PX720WD/
Cover from the Panel Unit.
TX720WD/PX730WD/TX730WD, see 4.2.4.2 Main Board /
Grounding Plate M/B (p.126) for the procedures.
Panel Cover
C A U T IO N When printing the CDR, the CDR Tray feed amount is adjusted
with compensation depending on the deterioration of the CDR
Tray, and the correction level is determined by the number of
printed CDRs. If the data on the EEPROM can not be copied when
replacing the Main Board, banding may occur while printing CDR
due to improper corrections caused because the data of the number
of printed CDRs can not be transferred.
When this happens, replace the CDR Tray Assy with a new one
together with the Main Board. (See 4.2.5.9 CDR Tray Assy
(p.151).)
Hook
Figure 4-177. Disassembling the Panel Unit (1)
Scanner Unit/Upper Left Housing/Paper Guide Top Assy/Upper Housing/Hinge/
2. Release the hooks (x2), and remove the Panel Lock Button and the Lock Rear Right Housing/Right Housing
Release Spring. Removal procedure
1. Disconnect all the cables and FFCs connected to the section A on the Main
Panel Lock Button Lock Release Spring Board. (See "Connectors on the Main Board" (p. 126).)
Panel Lock Button

CN21 CN49 CN8 CN10
CN24 CN13 CN41 CN12 CN9 CN33 CN1
CN501
CN5
Section A CN19*
CN22 CN31
CN7
Hook Section B CN6 CN4 CN3 CN2

Figure 4-178. Disassembling the Panel Unit (2) Note * : Artisan 730/PX730WD/TX730WD only
Figure 4-179. Connector positions on the Main Board

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2. Remove the screw (x1) that secures the Grounding Plate M/B, and remove the 3. Disconnect the cables and FFCs connected to the section B of the Main
Grounding Plate M/B. Board. (See Fig. 4-179.)
4. Remove the screw (x1) that secures the Right Cable Frame and the Main
5. Remove the screws (x4) that secure the Main Board Unit and remove the
Main Board Unit.
Right Cable Frame
Grounding Plate M/B
Step 4

Figure 4-180. Removing the Grounding Plate M/B
Main Board Unit
Holder IC Shield Plate

C.B.P. 3x10 (61Kgfcm) C.B.S. 3x4 (81Kgfcm)
Figure 4-181. Removing the Main Board

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Align the positioning holes (x2) of the Main Board Unit with the When attaching the CR Encoder FFC, follow the procedures
dowels (x2) of the Base Frame. (See Fig. 4-181.) below.
Align the dowels (x2) of the Main Board Unit with the 1. Put the CR Encoder FFC through the ferrite core.
positioning holes (x2) of the Holder IC Shield Plate. (See Fig. 2. Connect the CR Encoder FFC to the connector (CN6) on
4-181.) the Main Board.
Align the dowel (x1) of the Main Board Unit with the 3. Insert the rib of the Ferrite Core Holder B to the hole of the
positioning hole (x1) of the Right Cable Frame. (See Fig. 4-181.) Main Board, and secure it with the screw (x1).
Insert the rib (x1) of the Grounding Plate M/B to the hole of the
Main Board Unit, and align the positioning hole (x1) of the Ferrite Core Holder B
Grounding Plate M/B with the dowel (x1) of the Main Board
Unit, and attach the Grounding Plate M/B. (See Fig. 4-181, Fig. CN6
4-182.)
Align and insert the rib of

the Ferrite Core Holder B
Ferrite core
Hole CR Encoder FFC

C.B.S. 3x6 (50.5Kgfcm)
Rib Figure 4-183. Attaching the CR Encoder FFC
Figure 4-182. Attaching the Grounding Plate M/B For routing the FFCs, see 4.4 Routing FFC/cables (p.193).
A D J U S T M E N T When replacing the Main Board, the MAC address need to be

R E Q U IR E D set if the EEPROM data could not be read from the old Main
Board. (See 5.2.6 MAC Address Setting (p.214).)
Label, MAC address
Figure 4-184. Position for the MAC Address Label

After removing/replacing the Main Board, make the specified
adjustments. (See Chapter 5 "ADJUSTMENT".)

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4.3.2.3 Card Slot Assy 2. Disconnect the AID cable from the connector on the SUB Board, and remove
the Card Slot Assy.
P O IN T 837/PX810FW/TX810FW/PX820FWD/TX820FWD/
Connector on the SUB Board
PX830FWD differ from those for Artisan 710/725/730/PX710W/
TX710W/PX720WD/TX720WD/PX730WD/TX730WD, see
4.2.4.5 Card Slot Assy (p.131) for the procedures.
The Card Slot Assy includes the SUB Board and the STG Board. AID cable
W A R N IN G When powering this product, high-voltage current may be applied

the SUB Board section when the power is ON.
If the shock should happen, the flowing current is very tiny, about a
few hundreds A, therefore it will not do any harm on the human
body.
Scanner Unit/Upper Left Housing/Paper Guide Top Assy/
Upper Housing/Hinge/Rear Right Housing/Right Housing/Main Board Unit/ Card Slot Assy
CSIC Assy/Cartridge Box Unit/Ink Supply Tube Assy
Removal procedure Figure 4-186. Removing the Card Slot Assy (2)
1. Remove the screws (x2) that secure the Card Slot Assy, and remove the
grounding plate and the EJ Release Frame Support. Connect the AID cable properly to the connector on the SUB
Align the grooves (x2) of the Card Slot Assy with the dowels (x2)
Protrusion and hole Grounding of the Base Frame. (See Fig. 4-185.)
Card Slot Assy plate
When attaching the grounding plate, install it over the Card
Slot Assy, and tighten them together with the screw. (See Fig.
4-185.)
When attaching the EJ Release Frame Support, insert the
protrusion of the EJ Release Frame Support to the hole of the
Main Frame, and then secure them with the screw. (See Fig.
EJ Release 4-185.)
Frame Support
A D J U S T M E N T After removing/replacing the Card Slot Assy, make the specified


Dowel & Groove C.F.B. 3x10 (61Kgfcm)
Figure 4-185. Removing the Card Slot Assy (1)

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4.3.3 Disassembling the Scanner Unit 4.3.3.2 Scanner Upper Housing

The disassembly/reassembly procedures for Artisan 810/835/837/ C H E C K The disassembly/reassembly procedures for Artisan 837/730/
C H E C K
P O IN T PX810FW/TX810FW/PX820FWD/TX820FWD/PX830FWD differ P O IN T PX830FWD/PX730WD/TX730WD differ from those for Artisan 810/
from those for Artisan 710/725/730/PX710W/TX710W/PX720WD/ 835/710/725/PX810FW/TX810FW/PX820FWD/TX820FWD/PX710W/
TX720WD/PX730WD/TX730WD, see 4.2.6 Disassembling Scanner TX710W/PX720WD/TX720WD. See below for the procedures.
Unit (p.157) for the procedures. Artisan 837/PX830FWD:
4.3.3.1 Document Cover 9.4.2.23 Scanner Upper Housing (p.314)
Scanner Unit
Scanner Unit/Document Cover
Removal procedure
Removal procedure
1. Release the dowels (x2) and ribs (x2) of the Document Cover with the
Document Cover closed, and remove the Document Cover from the Scanner C A U T IO N It is recommended to remove the Scanner Upper Housing in a
Upper Housing in the direction of the arrow. clean room or on a clean bench to keep away from dust and dirt.
Be careful not to damage the document glass on the Scanner
Upper Housing.
Document Cover
1. Remove the screws (x7) that secure the Scanner Upper Housing.
2. Release the hooks (x3) that secure the Scanner Upper Housing.
Bottom side
Scanner Upper Housing

Dowel Rib
Figure 4-187. Removing the Document Cover

Hook C.B.P. 3x8 (51kgfcm)
Figure 4-188. Removing the Scanner Upper Housing (1)

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3. Release the ribs (x4) on the Scanner Upper Housing, and remove the Scanner
Upper Housing in the direction of the arrow.
Rib
When installing the Scanner Upper Housing, see 4.2.6.1 Scanner

Upper Housing (p.157).

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4.4 Routing FFC/cables SCANNER

(ARTISAN 710/725/PX710W/TX710W/PX720WD/TX720WD)
C H E C K For routing FFCs/cables for ADF/Scanner of Artisan 837/730/
P O IN T PX830FWD/PX730WD/TX730WD, see 9.4.3 Routing FFC/cables No. FFC/cable name CN No.* Remarks
(p.316).
1 Scanner Cover Open Sensor FFC CN10 Ferrite core x1
2 Scanner Carriage FFC CN41 Ferrite core x1
ADF/SCANNER 3 Scanner CR Encoder FFC CN49 ---
(ARTISAN 810/835/PX810FW/TX810FW/PX820FWD/TX820FWD)
4 Grounding wire (x1) --- ---
No. FFC/cable name CN No.* Remarks Note * : See Fig. 4-194 for the connector positions on the Main Board (Artisan 710/725/
Artisan 810/835/PX810FW/TX810FW/ PX710W/TX710W/PX720WD/TX720WD).
1 ADF Motor Cable CN25
PX820FWD/TX820FWD only
Artisan 810/835/PX810FW/TX810FW/
2 ADF Sensor Cable CN51
PX820FWD/TX820FWD only
3 Scanner Cover Open Sensor FFC CN10 Ferrite core x1
5 Scanner CR Encoder FFC CN49 --- Grounding wire
Note * : See Fig. 4-192 for the connector positions on the Main Board (Artisan 810/835/ Scanner CR Encoder FFC
PX810FW/TX810FW/PX820FWD/TX820FWD).
Grounding wire from Ferrite Core A:

the Scanner Unit Scanner CR Encoder FFC Put the Scanner Carriage FFC
through this and attach it to
the Upper Housing. Scanner Carriage FFC:
Secure this on Main Board
Unit with double-sided tape.
Grounding wire from
the ADF Unit ADF Motor Cable
Ferrite Core A: Scanner Carriage FFC:

Put the Scanner Carriage FFC Secure this on Main Board Ferrite Core B: Scanner Cover Open
through this and attach it to Unit with double-sided tape. Put the Scanner Cover Open Sensor Sensor FFC
the Upper Housing. FFC through this and secure it together
with the FFC on the Main Board Unit
with double-sided tape. Double-sided tape
ADF Sensor Cable
Ferrite Core B: Figure 4-191. Scanner
Put the Scanner Cover Open Sensor FFC Scanner Cover Open (Artisan 710/725/PX710W/TX710W/PX720WD/TX720WD)
through this and secure it together with Sensor FFC
the FFC on the Main Board Unit with
double-sided tape.
Double-sided tape
Figure 4-190. ADF/Scanner

(Artisan 810/835/PX810FW/TX810FW/PX820FWD/TX820FWD)
DISASSEMBLY/ASSEMBLY Routing FFC/cables 193
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MAIN BOARD (TOP SIDE)

(ARTISAN 810/835/837/PX810FW/TX810FW/PX820FWD/TX820FWD/ E
A
PX830FWD) F
H
1 6 Routing hole for the FFC/cable
B
The following describes the routing orders of the cables and FFCs that are connected to A L Hook
the Main Board. a c Ferrite core position
G
C Double-sided tape
Start Cable Route CN No. D
K Acetate tape
PE Sensor Cable
a L groove I J b CN9
(Ferrite core x2)
1
Double-sided tape (x1) and Power Supply Unit Cable
PF Encoder FFC CN8
Acetate tape (x2)
Standard line
2 PF Motor Cable HFEB CN22
c
CR Motor Cable
3 KcFEB CN21 PF Motor Cable
(Ferrite core x1) 6
4 Decompression Pump Motor Cable KFEB CN24 CR Motor Cable
Duplex Unit Sensor Cable GDC CN13 Decompression
5 2 Pump Motor Cable
Photo Tray Sensor Cable GDCIJ CN12 4
5
6 Power Supply Unit Cable Align it to standard line A CN501
3 Duplex Unit
Sensor Cable
CN21 CN49 CN13 CN51 1
CN22 CN24 CN25 CN8 CN41 CN10 CN9
PF Encoder FFC
CN501 CN12 CN32
CN1
L I
CN5
CN19*
CN31
a Groove J
CN7
Photo Tray
Sensor Cable
PE Sensor Cable
CN36 CN6 CN4 CN3 CN2
b
Note * : Artisan 837/PX830FWD only
Figure 4-192. Connector positions on the Main Board Figure 4-193. Main Board
(Artisan 810/835/837/PX810FW/TX810FW/PX820FWD/TX820FWD/ (Artisan 810/835/837/PX810FW/TX810FW/PX820FWD/TX820FWD/
PX830FWD) PX830FWD)
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MAIN BOARD (TOP SIDE) C

(ARTISAN 710/725/730/PX710W/TX710W/PX720WD/TX720WD/ E
B
PX730WD/TX730WD) 1 6 Routing hole for FFC/cable
A A I Hook
Following describes routing the cables and FFCs that connect to the Main Board. D a c Ferrite core position
Double-sided tape
Start Cable Route CN No. Acetate tape
H
PE Sensor Cable
a I groove A F G b CN9
(Ferrite core x2)
1 Power Supply Unit Cable
Double-sided tape (x1) and Groove B
PF Encoder FFC CN8
Acetate tape (x2)
2 PF Motor Cable ECB CN22 c
CR Motor Cable
3 HcCB CN21 PF Motor Cable
(Ferrite core x1)
4 Decompression Pump Motor Cable HCB CN24 6 CR Motor Cable
Duplex Unit Sensor Cable DA CN13
5 Decompression Pump
Photo Tray Sensor Cable DAFG CN12 2 Motor Cable
5 4
Groove B (Insert it between Base 3 Duplex Unit
6 Power Supply Unit Cable Frame and Decompression Pump CN501 Sensor Cable
Unit)
CN21 CN49 1 PF Encoder FFC

CN22 CN24 CN13 CN8 CN41 CN10 CN9 F
CN501 CN12 CN32
CN1
CN5 I
CN19* G
CN31
a Groove A
CN7 Photo Tray
Sensor Cable
b PE Sensor Cable
CN6 CN4 CN3 CN2
Note * : Artisan 730/PX730WD/TX730WD only
Figure 4-195. Main Board
Figure 4-194. Connector positions on the Main Board
(Artisan 710/725/730/PX710W/TX710W/PX720WD/TX720WD/PX730WD/
(Artisan 710/725/730/PX710W/TX710W/PX720WD/TX720WD/PX730WD/
TX730WD)
TX730WD)
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CARD SLOT ASSY
No. FFC/cable name CN No.* Remarks

Mounted only in Japanese SUB FFC:
1 I/F FFC (Infra-red) CN32 Route this between the ferrite core and Base Frame, and
models.
secure it to the Main Board Unit with double-sided tape
2 SUB FFC CN7 ---
3 STG FFC CN31 Ferrite core x1
Note * : See Fig. 4-192 for the connector positions on the Main Board.
Ferrite core
Bottom of the
Card Slot Assy
I/F FFC
(Mounted only in Japanese models.) SUB FFC
I/F FFC (Mounted only in
Japanese models.)
Front side of the
Card Slot Assy STG FFC:
Put STG FFC through the ferrite core Double-sided tape
and attach it to the Base Frame. Fold line
Figure 4-197. Card Slot Assy (2)

Fold
STG FFC: Double-sided tape

Fold this along the line mark on
the Card Slot Assy, and secure Fold line
it with double-sided tape. Line mark
Figure 4-196. Card Slot Assy (1)

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MAIN BOARD (REAR SIDE OF THE CARTRIDGE BOX) MAIN BOARD (BEHIND CARTRIDGE BOX)
(ARTISAN 810/835/837/PX810FW/TX810FW/PX820FWD/TX820FWD/ (ARTISAN 710/725/730/PX710W/TX710W/PX720WD/TX720WD/
PX830FWD) PX730WD/TX730WD)
No. FFC/cable name CN No.* Remarks No. FFC/cable name CN No.* Remarks
Ferrite core (x1) 1 Panel FFC CN33 Ferrite core (x1)
1 CR Encoder FFC CN6
(See Fig. 4-44)
2 CR Encoder FFC CN6 ---
2 Head FFC (x4) CN1,2,3,4 --- 3 Head FFC (x4) CN1,2,3,4 ---
3 CSIC FFC CN5 --- 4 CSIC FFC CN5 ---
Note * : See Fig. 4-192 for the connector positions on the Main Board. Note * : See Fig. 4-194 for the connector positions on the Main Board.
Put the Panel FFC only

through the ferrite core. CR Encoder FFC
Panel FFC
CSIC FFC CSIC FFC Head FFC (x4)
Spacer:
Attach it to the Panel FFC with double-sided
tape, and secure it with the hooks (x2).
Head FFC (x4):

Route them through the ribs (x4), CR Encoder FFC & Head FFC (x4):
and secure them on the rear side Route them through the ribs (x4),
of the Cartridge Box with double- and secure them with double-sided
sided tape (x2). tape (x2) behind the Cartridge Box.
Fold line Panel FFC:

CR Encoder FFC: Fold line
Rib Route it through the ribs
Route this through the ribs (x4). Rib
Double-sided tape (x4), and the ferrite core.
Double-sided tape
Figure 4-198. Rear side of the Cartridge Box Figure 4-199. Routing to the FFC Holder
(Artisan 810/835/837/PX810FW/TX810FW/PX820FWD/TX820FWD/ (Artisan 710/725/730/PX710W/TX710W/PX720WD/TX720WD/PX730WD/
PX830FWD) TX730WD)
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STACKING THE HEAD FFC STACKING THE HEAD FFC

(ARTISAN 810/835/837/PX810FW/TX810FW/PX820FWD/TX820FWD/ (ARTISAN 710/725/730/PX710W/TX710W/PX720WD/TX720WD/
PX830FWD) PX730WD/TX730WD)
Secure the Head FFCs (x4) and the CR Encoder FFC with double-sided tape, stack Secure the Panel FFC, the Head FFCs (x4) and the CR Encoder FFC with double-sided
them up in numeric order from inside shown in Figure 4-200, and route them. tape, stack them up in numeric order from inside shown in Figure 4-200 and Figure
4-201, and route them.
Ferrite core (x1) No. FFC/cable name CN No.* Remarks
1 CR Encoder FFC CN6
(See Fig. 4-44) Ferrite core (x1)
1 Panel FFC CN33
2 Head FFC (x4) CN1,2,3,4 --- (See Fig. 4-199)
Note * : See Fig. 4-192 for the connector positions on the Main Board. 2 CR Encoder FFC CN6 ---
3 Head FFC (x4) CN1,2,3,4 ---
Attach Clamp Tubes (x2) to the Tube Confirm that the CR Encoder is
Clamp Tube Guide Outer with double-sided tape. attached to the Carriage Unit with Note * : See Fig. 4-194 for the connector positions on the Main Board.
double-sided tape (x4).
Secure this section to the Panel Unit
110 mm and Front Frame. (See Fig. 4-162.)
90 mm
Panel FFC
6
Secure this section

CR Encoder FFC to the Head FFC.
Tube Guide Outer
5 2
Head FFC
Tube Guide Sub

Attach the Sheet Slider to the
4 1 Head FFC where the Ink Tube
touches the FFC.
Sheet Slider
Sheet Slider
See Fig. 4-200 for

stacking the Head
Tube Guide Inner Head FFC
FFCs (x4) and CR
Double-sided tape Encoder FFC. Double-sided tape
Figure 4-200. Stacking the Head FFC Figure 4-201. Stacking the Head FFC
(Artisan 810/835/837/PX810FW/TX810FW/PX820FWD/TX820FWD/ (Artisan 710/725/730/PX710W/TX710W/PX720WD/TX720WD/PX730WD/
PX830FWD) TX730WD)
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ROUTING THROUGH THE FFC HOLDER ROUTING AROUND THE PRINTER MECHANISM
No. FFC/cable name CN No.* Remarks No. FFC/cable name CN No.* Remarks
1 CR Encoder FFC CN6 --- 1 PF Motor Cable CN22 Ferrite core x1
2 Head FFC (x4) CN1,2,3,4 --- 2 Power Supply Unit cable CN501 ---
See Fig. 4-192 for the connector positions on the Main Board. Note * : See Fig. 4-192 for the connector positions on the Main Board.
Relay Connector
FFC Holder
Insert the CR Encoder FFC and

Head FFCs (x4) together to the rib Rib
on the FFC Holder and the hole. Hole Right
side PF Motor cable:
Fold line Place the relay connector to the hole on the
Base Frame, and route the cable through
the hooks (x3) and the groove (x1).
Relay Connector
Ink Supply Tube Assy
Do not let this get caught.

Power Supply Unit cable:
Route this through the groove of the Base Hook
Cover the Ink Supply Tube Assy with Frame, and secure it with acetate tape. Groove
the CR Encoder FFC and Head FFCs
(x4), and secure them to the FFC Holder.
Figure 4-203. PF Motor Cable, Power Supply Unit Cable
Figure 4-202. Routing to the FFC Holder (Continued to the next page.)

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1 PE Sensor Cable CN9 Ferrite core x1
Note " * " : See Fig. 4-192 for the connector positions on the Main Board.
PE Sensor cable:
Route this through the dowel and
hook of the Base Frame, and put
the ferrite core in the Base Frame.
Ferrite core
To Transmission Holder Assy
To Main Board
Dowel
Hook
Figure 4-204. PE Sensor Cable

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CHAPTER
5
ADJUSTMENT
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5.1 Adjustment Items and Overview

This chapter describes adjustments required after the disassembly/reassembly of the printer.
5.1.1 Servicing Adjustment Item List C H E C K For information on how to carry out the adjustments and
The adjustment items of this product are shown below. P O IN T media required for the adjustments, see the instructions
displayed by the adjustment program.
C H E C K The product names hereafter called as follows: To reduce servicing time, the auto head cleaning (ACL) by the
P O IN T AID function is disabled when running the adjustment
Notation Product name
program. This is temporary setting; therefore, the menu setting
Artisan 810/PX810FW/ Epson Artisan 810/Epson Stylus Photo for the ACL on the LCD Panel is maintained. This temporary
TX810FW PX810FW/Epson Stylus Photo TX810FW setting becomes invalid when powering OFF. (Artisan 810/710/
Artisan 710/PX710W/ Epson Artisan 710/Epson Stylus Photo PX810FW/TX810FW/TX710W only.)
TX710W PX710W/Epson Stylus Photo TX710W Description in this chapter is applied to Artisan 810/710/
Artisan 835/PX820FWD/ Epson Artisan 835/Epson Stylus Photo PX810FW/TX810FW/PX710W/TX710W but most of it can also
TX820FWD PX820FWD/Epson Stylus Photo TX820FWD be applied to Artisan 835/837/725/730/PX820FWD/TX820FWD/
PX830FWD/PX720WD/TX720WD/PX730WD/TX730WD. For
Artisan 835/837/725/730/PX820FWD/TX820FWD/PX830FWD/
PX720WD/TX720WD/PX730WD/TX730WD, see below first and
Epson Artisan 837/Epson Stylus Photo follow the instructions.
PX830FWD Artisan 835/725/PX820FWD/TX820FWD/PX720WD/TX720WD:
Artisan 730/PX730WD/ Epson Artisan 730/Epson Stylus Photo 8.4 Adjustment (p.271)
TX730WD PX730WD/Epson Stylus Photo TX730WD Artisan 837/730/PX830FWD/PX730WD/TX730WD:
9.5 Adjustment (p.318)
Table 5-1. Adjustment Items

Adjustment Item Purpose Method Outline Tool
Install the Head Nozzle surface parallel to the printing surface and For the adjustment method, see 5.3.1.1 PG Adjustment Parallelism
set the gap between the paper and the Head Nozzle surface to the (p.226). adjustment jigs
specified value. If the position of the notch on the Parallelism Adjustment (two types; the one
Busings have not changed, only 5.3.1.2 PG Inspection (p.230) for 0th column side
Adjustment Items
is necessary. and the one for 80th

column side)
PG adjustment/PG inspection Fixtures for
precision control
Thickness Gauge
1.1 mm, 1.3 mm
Phillips screwdriver
Hex wrench
ADJUSTMENT Adjustment Items and Overview 202

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This adjustment is made to avoid the idling of the CR motor (fatal For the inspection method, see 5.3.2 CR Timing Belt Tension Tension gauge
CR timing belt tension error) or breaking of the motor coil or the like due to an abnormal Inspection (p.231). Tweezers
inspection heat. (+) Phillips
screwdriver
This adjustment is made to avoid the idling of the PF motor (fatal For the inspection method, see 5.3.3 PF Timing Belt Tension Tension gauge
PF timing belt tension error), breaking of the motor coil due to an abnormal heat, or lost of Inspection (p.232). Tweezers
inspection paper feed accuracy that causes banding on the printout. (+) Phillips
screwdriver
Touch Panel adjustment This adjustment is made to adjust the relative positions between the For the adjustment method, see 5.3.4 Touch Panel Adjustment
(Artisan 810/835/837/ Touch Panel detection points and displaying positions on the (Artisan 810/835/837/PX810FW/TX810FW/PX820FWD/
PX810FW/TX810FW/ Control Panel. TX820FWD/PX830FWD only) (p.233). ---
PX820FWD/TX820FWD/
PX830FWD only)
When the main board needs to be replaced, use this to copy Readout the EEPROM data from the main board before Adjustment Program
adjustment values stored on the old main board to the new board. If removing it. Then replace the board with a new one, and load the
EEPROM Data copy
this copy is completed successfully, all the other adjustments EEPROM data to the new board.
required after replacing the main board are no longer be necessary.
Adjustment Items
This must be carried out after replacing the main board to apply Enter the product serial number of the printer using the Adjustment Program
settings for the target market, etc. Perform MAC address Setting if adjustment program, and write the initial setting information onto
Initial setting
necessary. the Main Board. For the procedure of MAC address setting, see
5.2.6 MAC Address Setting (p.214).
To compensate individual variability of the mechanism, write the For the adjustment method, see 5.2.7 PG Offset Value Adjustment Program
PG offset value adjustment PG offset values into EEPROM calculated from the result of PG Adjustment (p.216).
Adjustment.
To check if the access to memory cards is correctly performed. Save some images in a CF card, and insert it into the slot to see if CF card
Memory card check
it can be correctly read. Some image files
This must be carried out after replacing the Printhead in order to Enter the 33-digit head ID written on the QR code label on the Adjustment Program
enter the new Printhead ID (Head ID) that reduces variation Printhead. (Read the QR code label from the top left to the
Head ID input between Printheads. bottom right.)
The Characters that can be entered as head ID are as follows.
ABCDEFGHJKLMNPQRSTUVWXYZ0123456789%*+-$:
This corrects timing of printing in the paper feeding direction. A top margin adjustment pattern is printed. Examine the printout Adjustment Program
Top margin adjustment and carry out the adjustment so that the distance between the Ruler
paper edges and the printed line falls within 3 +/- 1mm.
This corrects left margin of printout. The print start position in the A first dot adjustment pattern is printed. Examine the lines Adjustment Program
First dot position adjustment carriage moving direction is corrected by software. printed near the left edge of the printout and enter the value for Ruler
the line that is exactly 5 mm away from the left edge.

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This adjustment is made to correct the mounting position of the PW A PW adjustment pattern is printed. Examine the printout and Adjustment Program
PW adjustment Sensor on a software basis to adjust the detection position and enter a value for a line exactly 5mm away from the paper edge Ruler
Nozzle position dispersion. for each on the four sides.
This must be carried out after replacing the Printhead in order to A head angular adjustment pattern is printed. Examine the Adjustment Program
Head angular adjustment
correct tilt of the Printhead. printed lines and enter the value for the most straight lines.
AID inspection (Artisan 810/ To check if the AID function operates normally. Adjustment Program
See 5.2.9 AID inspection (p.220) for information on how to
710/PX810FW/TX810FW/
check.
PX710W/TX710W only)
To correct print start timing in bi-directional printing to improve A bi-d adjustment pattern is printed. Examine the printout and Adjustment Program
Bi-D adjustment the print quality. enter a value for one of the patterns with the least black or white
line.
PF Initialize The PF deterioration offset counter is reset. Reset the PF deterioration offset counter. Adjustment Program
deterioration Max value The maximum PF deterioration offset counter is entered. Enter the maximum PF deterioration offset counter (10,000). Adjustment Program
offset writing
CR motor heat protection This is used to correct variations of motors characteristics. Select the part(s) you replaced on the Adjustment Program. The Adjustment Program
Adjustment Items
control program will automatically enter a proper correction value onto

the printer.
PF motor heat protection
control
This corrects errors in paper feed caused by variation of A PF adjustment pattern is printed. Examine the printout patterns Adjustment Program
PF adjustment mechanisms and media characteristics. and select the value for the best pattern. The correction value is
registered.
This adjustment is made to ensure both high print quality (less Print the adjustment pattern to be scanned by a specified scanner. Adjustment Program
banding) and high print speed in the target print mode by carrying According to the scanned result, a correction value is Specified Scanner
out 1-path printing correcting ink drop amount for each raster automatically calculated and stored into the serial flash ROM on PFP base scale
BRS adjustment mode. the main board. The correction value is applied when printing in
the corresponding mode. For more details, see 5.2.10 Banding
Reduction System (BRS) Adjustment / Paper Feed Amount
Profile (PFP) Correction (p.221).
This adjustment is made to ensure both high print quality and high Print the adjustment pattern to be scanned by a specified scanner. Adjustment Program
print speed in the target print mode by measuring the paper feed According to the scanned result, a correction value is Specified Scanner
errors at various points and calculating a correction value for each automatically calculated and stored into the serial flash ROM on PFP base scale
PFP adjustment of the points. the main board. The correction value is applied when printing in
the corresponding mode. For more details, see 5.2.10 Banding
Reduction System (BRS) Adjustment / Paper Feed Amount
Profile (PFP) Correction (p.221).

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To check if the Cover open sensor operates normally. See 5.2.8 Case Open Sensor Check (p.217) for information on Adjustment Program
Adjustment Items
Case open sensor check how to check. Thickness Gauge

0.9 mm, 3.0 mm
To check the joint section for leakage when disconnecting the joint See the video manual; separately distributed, for the details. Leak Check jig
Leak check between the printhead and the ink tube. Air release jig
Table 5-2. Maintenance Items

Run this cleaning when dots missing is observed on an adjustment Perform a head cleaning using the adjustment program, and print a Adjustment Program
Head cleaning
pattern printed by the adjustment program. nozzle check pattern to see if all the nozzles fire ink properly.
To minimize the amount of ink spilling when removing the After removing the Waste Ink Tray Assy, select I/S Decompress Adjustment Program
printhead, discharge ink in the ink tube via the Ink System (Cap) from the menu of the adjustment program, and operate following
I/S decompress
out of the printer. the instruction of the program. See 5.4.1 I/S Decompress
(p.235).
This must be carried out after replacing the Printhead in order to fill After installing the Waste Ink Tray Assy, perform an ink charge Adjustment Program
ink inside the all nozzles of the new ASP Printhead. using the adjustment program, and print a nozzle check pattern to
Ink charge
see if all the nozzles fire ink properly. The auto cleaning is also
Maintenance Items
settable.
The printer causes a maintenance error when the waste ink pad Replace the waste ink pads (Waste Ink Tray Assy/Lower Paper Adjustment Program
counter reaches its maximum. Use this to reset the counter after Guide Waste Ink Pad Assy), and reset the counter to the default.
Consumables maintenance replacing the Waste Ink Pad. If you find the counter is close to the
counter maximum during servicing, carry out the pad replacement and the
counter reset to avoid the printer returned from the user due to the
maintenance error.
Initializes the CD-R print counter when replacing the CDR tray to Initialize the CD-R print counter using the adjustment program. Adjustment Program
CD-R print counter clear reset the correction value for the CDR trays deterioration applied
according to the CD-R print counter.
AID SHK error reset Resets the AID SHK error counter to confirm the cause is on either Initialize the AID SHK error counter and troubleshoot the error Adjustment Program
(Artisan 810/710/PX810FW/ of AID board, the printhead or any other part when a fatal error part. See 5.4.2 AID SHK Error Reset (p.236).
TX810FW/PX710W/ related to AID (AID SHK error) occurs. This cancels the fatal error
TX710W only) to specify the error part.

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Table 5-3. Additional Functions

Final check pattern A4 size Select the target menu from the adjustment program Adjustment Program
To check if all the adjustments have been properly made.
print US Letter size and run it.
Use this to readout the EEPROM data for analysis. Read out all the data stored on the EEPROM and save Adjustment Program
EEPROM dump
it as a file.
Manual cleaning counter Use this to readout information on the printer operations. Select the desired menu in the adjustment program and Adjustment Program
run it.
Ink replacement counter
Printer information
Black S
check
Black SS
Ink replacement counter Use this to readout information on the printer operations. Select the desired menu in the adjustment program and Adjustment Program
Yellow S run it.
Yellow SS
Additional Functions

Magenta S
Magenta SS
Cyan S
Printer information Ink replacement counter

check Cyan SS
Light Magenta S
Light Magenta SS
Light Cyan S
Light Cyan SS
Total ACL counter*
AID detection counter*

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Table 5-3. Additional Functions

AID latest error code* Use this to readout information on the printer operations. Select the desired menu in the adjustment program and Adjustment Program
run it.
ACL failed counter*
I/C latest error code
(Black)
(Cyan)
(Magenta)
(Yellow)
Additional Functions
(Light Cyan)
Printer information (Light Magenta)
check
Total print pass counter
Total print page counter
Total print page counter
(Duplex)
Total CD-R print counter
Total CDR tray open/
close counter
1st TI received time
Latest fatal error code
Latest fatal error code 2
Scanner fatal error code
ROM Version
Note * : Artisan 810/710/PX810FW/TX810FW/PX710W/TX710W only.

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5.1.2 Required Adjustments When the EEPROM Data Copy cannot be made for the main
C A U T IO N
The table below lists the required adjustments depending upon the parts being repaired board that needs to be replaced, the Waste Ink Tray Assy, the
or replaced. Find the part(s) you removed or replaced, and check which adjustment(s) Lower Paper Guide Waste Ink Pad Assy and CDR Tray Assy
must be carried out. must be replaced after replacing the main board with a new
Note : <Meaning of the marks in the table> one.
O indicates that the adjustment must be carried out. O* indicates that the After all required adjustments are completed, use the Final
adjustment is recommended. --- indicates that the adjustment is not required. check pattern print function to print all adjustment patterns
If you have removed or replaced multiple parts, make sure to check the required for final check. If you find a problem with the printout patterns,
adjustments for the all parts. And when multiple adjustments must be carried out, be carry out the adjustment again.
sure to carry out them in the order given in the Priority row. When using a new main board for replacing the Printer
Note *1 : 5.4.1 I/S Decompress (p235) is carried out before disassembling. Those with priority 2 Mechanism, the Initial setting must have been made to the main
or lower are performed after appropriate removal/replacement. (See 4.2.5.1 Printhead board.
(p132) .)
*2 : Artisan 810/PX810FW/TX810FW only.
*3 : Carry out this operation after removing the Waste Ink Tray Assy.
*4 : Carry out PG Inspection (p.230) only, if the position of the notch on the
Parallelism Adjustment Busings have not changed.
Table 5-4. Required Adjustment List
Priority 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28
PF deterioration offset (max value writing)

Initial setting/MAC address setting*2
CR motor heat protection control

PF deterioration offset (initialize)
CR timing belt tension inspection
Consumables maintenance counter
PF motor heat protection control

PF timing belt tension inspection
PG adjustment/PG inspection
First dot position adjustment/

PG offset value adjustment
Touch Panel adjustment*2

CD-R print counter clear
Final check pattern print

Top margin adjustment
Case open sensor check

Adjustment Item EEPROM Data copy
Memory card check

I/S decompress*1*3
AID inspection
Bi-D adjustment
BRS adjustment
PFP adjustment
PW adjustment
PF adjustment
Head ID input
Leak check
Ink charge
Part Name
Remove --- --- --- --- --- --- --- --- --- --- O --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- O O
Replace
Main board --- --- --- --- --- --- O --- --- --- O --- --- --- --- --- --- --- --- O --- --- --- --- --- --- O O
(Read OK)
Replace
--- --- --- --- --- O --- O O --- O O O --- O O O O O O --- O O O O O O O
(Read NG)
Panel Unit Remove --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- O
(Artisan 810/PX810FW/TX810FW
Only) Replace --- --- --- --- --- O --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- O
Remove O --- O*4 --- --- --- --- --- --- --- --- --- --- O O O O O O O --- --- --- --- --- O O O
Printhead
Replace O O O*4 --- --- --- --- --- --- --- --- --- O O O O O O O O --- --- --- --- O O O O

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Table 5-4. Required Adjustment List

Priority 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28

Initial setting/MAC address setting*2





Case open sensor check

Adjustment Item
EEPROM Data copy
Memory card check

I/S decompress*1*3
AID inspection
Bi-D adjustment
BRS adjustment
PFP adjustment
PW adjustment
PF adjustment
Head ID input
Leak check
Ink charge
Part Name
Head Supply Assy --- --- O*4 --- --- --- --- --- --- --- --- --- O O O O O O O O --- --- --- --- O O O O
Ink Supply IC Holder Remove O O --- --- --- --- --- --- --- --- --- --- --- O --- --- --- --- --- --- --- --- --- --- --- --- O O
Assy Replace O O --- --- --- --- --- --- --- --- --- --- --- O --- --- --- --- --- --- --- --- --- --- --- --- O O
Remove --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- O --- --- --- --- --- --- O O
Card Slot Assy
Replace --- --- --- --- --- --- --- --- --- --- O --- --- --- --- --- --- --- --- O --- --- --- --- --- --- O O
Remove --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- O O
Power Supply Unit
Replace --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- O O --- --- O O
CDR Tray Assy Replace --- --- --- --- --- --- --- --- --- O --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- O O
Remove --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- O --- --- --- --- --- --- O O
Ink System
Replace --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- O --- --- --- --- --- --- O O
Remove --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- O O
Waste Ink Tray Assy
Replace --- --- --- --- --- --- --- --- --- --- --- O --- --- --- --- --- --- --- --- --- --- --- --- --- --- O O
Lower Paper Guide Remove --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- O O
Waste Ink Pad Assy Replace --- --- --- --- --- --- --- --- --- --- --- O --- --- --- --- --- --- --- --- --- --- --- --- --- --- O O
Printer Mechanism Replace O O O*4 O O --- --- --- O O O --- --- O O O O O O O O --- O O O O O O
Remove --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- O
Upper Housing
Replace --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- O
Remove --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- O
Scanner Unit
Replace --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- O

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5.2 Adjustment Using Adjustment Program 5.2.2 Bi-D Adjustment

The pattern shown below is printed for each of the PG settings and four print modes.
This section explains how to judge print samples using the adjustment program. Follow
the instructions of the adjustment program for details of the adjustment methods.
5.2.1 Top Margin Adjustment -2 -1 +0 +1 +2 +3 +4
Patterns are printed as shown below.
Top margin printout pattern

Figure 5-2. Bi-D Adjustment Pattern
5mm
How to Judge
-5 -3 -1 1 3 5
-6 -4 -2 0 2 4 6 Find the pattern with no gaps or overleaps of the left and right pattern, and enter the
value of that pattern.
Additional information
Bottom margin printout pattern If an appropriate pattern is not printed, enter the nearest value and then print the
patterns again.
-7 -5 -3 -1 1 3 5 7 Example for judgement

-6 -4 -2 0 2 4 6
Overlap Gap
5mm
Figure 5-1. Top Margin Adjustment Pattern
How to Judge NG OK NG
Measure the distance from the paper edge to the printed line. Enter the value for the
line that is exactly 5 mm away from the edge.
ADJUSTMENT Adjustment Using Adjustment Program 210

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5.2.3 PW Adjustment/First Dot Position Adjustment PW Adjustment
Patterns are printed as shown below. How to Judge
Enter the value of the line located 5mm away from each edge.
-5 -4 -3 -2 -1 0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 Example: In the left figure, enter 0 (top), 5 (bottom), -3 (left) and 0 (right).
-8 -8
-7 -7
-6 -6 First Dot Position Adjustment
-5 -5
-4 -4 How to Judge
5mm -3 -3
-2 -2 Enter the value of the point of intersection of the PW Adjustment pattern line and First
-1 -1
Dot Position Adjustment pattern line on the left.
0 0
1 1
2 Intersection point of A and B 2 Measure the distance from the left edge of the paper to the printed line. Enter the value
3 3 for the line that is exactly 5 mm away from the edge.
4 4
5 5 Example: In the left figure, enter 2 since the lines intersect at 2.
6 6
7 7
8 8
9 9
10 10
11 11
12 12
13 13
14 14
15 15
16 16
17 17
18 18
19 19
A: PW Adjustment pattern line
B: First Dot Position Adjustment pattern line
15 14 13 12 11 10 9 8 7 6 5 4 3 2 1 0 -1 -2 -3 -4 -5
Figure 5-3. PW Adjustment Pattern/First Dot Position Adjustment Pattern

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5.2.4 Head Angular Adjustment

C H E C K Example for judgement
Two patterns are printed as shown below. P O IN T
Band pattern
The following pattern is printed. The lines below 1 to 80 are printed while the
carriage moves from the home to the other side, and lines below 80 to 1 are printed
while the carriage returns to the home.
0-column => 80 column case 80-column => 0 column case

NG OK
Microweave Pattern
0 8 0 8
+3 +2 +1 0 -1 -2 -3
2 2
Figure 5-5. Head angular adjustment Pattern Printing (2)
4 4 How to Judge
Examine the printout patterns (+2 to -2) and select the value for the group of which the
gaps between the 2 color bars are the smallest.
6 6 Additional information
If the least gap pattern is found on either end, reassemble/replace the Printhead.
Figure 5-4. Head Angular Adjustment Printout Pattern (1)
How to Judge P O IN T
Examine the printout patterns for both 0>>80 and 0<<80", and enter the values of Gap
the most straight lines.
If the most straight lines are found on the pattern of either end, reassemble the OK NG
Printhead and carry out this adjustment again.

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5.2.5 PF Adjustment PF-Bottom Edge Area
PF-Standard Area Patterns are printed as shown below.
Patterns are printed as shown below.

Upper block
1 2 3 4 5 6 7 8
-2
-1 Lower block
0 Figure 5-7. PF Adjustment (Bottom Edge Area) Pattern
1
How to Judge
2
3 Input the value shown above the patterns which has no gap between the upper pattern
and the lower pattern, and also the both upper and lower patterns do not overlap each
4 other.
Figure 5-6. PF Adjustment (Standard Area) Pattern
Example: In the above figure, patterns below 4 has no gap and overlap, so input 4.
How to Judge
Enter the value for the group that has no gap or overlap between the upper and the
lower patterns. In case that all patterns have gap or overlap, select the value for the pattern which has
the least gap or overlap, and print the pattern again.
P O IN T C H E C K Example for judgement
P O IN T
Overlap Gap
NG OK NG
NG OK NG

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5.2.6 MAC Address Setting C H E C K You are required to enter the last six digits of the MAC address
P O IN T (xx:yy:zz) written on the MAC Address Label to the adjustment
Overview
program. First six digits are automatically selected from two kinds
This printer have a network function and stores there MAC address (Media Access by the adjustment program depending on the last six digits.
Control Address) in the EEPROM on the Network Board. The Network Board supplied MAC address example:
as an ASP does not come with the MAC address written on it, therefore, you are 00:00:48:xx:yy:zz or 00:26:AB:xx:yy:zz
required to set the MAC address to the new Network Board after replacement. The (xx, yy, zz represents a value unique to each printer)
following explains the procedure. Setting flowchart
C A U T IO N To avoid a conflict of MAC address on a network, make sure to

correctly follow the MAC address setting flowchart given on START
the right.
The MAC Address is written correctly, The IP Address will be
initialized also.
Replace the Network Board with a
The user should be notified of the change of MAC address Yes new one.
Is the MAC address on
because of the following reasons. the label readable?
If the user has set the printers MAC address on a router, the No
repaired printer with a new MAC address cannot be Enter the MAC address written on
No the label using the adjustment
connected to the network. program.
Replace the Network Board with a new one.
The default printer name on a network consists of EPSON
and the last six digits of the MAC address. Therefore, the
printer name becomes different from the previous one. Attach a new MAC address label on the Upper M/ END
For Artisan 835/725/PX820FWD/TX820FWD/PX720WD/ B Shield Plate.
TX720WD, the MAC address label is not supplied as an ASP
because the servicing which needs its replacement has almost
Enter the new MAC address using the adjustment
never occurred. program.
Preparation
END
When replacing the Network Board, make sure to note down the MAC address written
on a label on the Upper M/B Shield Plate. If the address is not readable due to
Figure 5-8. MAC Address Setting Flowchart
contamination or any other cause, attach a new MAC address label (part code:
1489231) and note down the new address. See 4.2.4.2 Main Board / Grounding Plate
M/B (p126) for description about the label position.

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Setting procedure
C A U T IO N The MAC address required on the adjustment program is

written on the MAC address label on the Upper M/B Shield
Plate.
Make sure that the address written on the MAC address label
matches the MAC address settings in the EEPROM.
Label, MAC address
the last six digits of MAC address
Figure 5-9. MAC Address Label Figure 5-10. MAC Address Setting Screen
Do not use the MAC address of the label attached to the
Wireless LAN Board since the address is not used for this
product.
1. Start the adjustment program.

2. Select Initial setting from the menu. The Initial setting screen appears.
3. Check the MAC Address checkbox and enter the last six digits of the MAC
address into the first entry field, and enter the address into the second entry field
for confirmation.
4. Click the Perform button to write the MAC address into the EEPROM.
5. Select the network status sheet print menu on the printers control panel, and print
the sheet. Check the MAC address printed on the sheet to see if it is correct. refer
to Figure 1-11 "Sample of Network Status Sheet".

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5.2.7 PG Offset Value Adjustment Setting procedure
Overview 1. Start the adjustment program, and select PG offset value Adjustment from the
menu.
To compensate the deviation of the PG position (see Table 5-7 (p226)) derived from
the difference of the result of PG Adjustment/PG Inspection (p.226) due to individual
variability of the mechanism, write the notch positions of the parallelism adjustment
bushings when PG Adjustment/PG Inspection (p.226) is performed into EEPROM to
correct the PG position during APG operation.
Preparation
After PG Adjustment/PG Inspection (p.226) is complete, check the notch position of
the parallelism adjustment bushing at the rear on the 0-column side and note down the
offset value according to the figure below.
Rear on 0-column side Conversion of notch position to offset value
+14
+12
+10
+8
Figure 5-12. PG offset value Adjustment Screen
+6
+4 2. Enter the PG offset value noted down in advance, and press the Input button.
Rib 0 +2
-14 -12 -10 -8 -6 -4 -2 The following is a sample of the PG offset value.
C H E C K
Bushing at the rear on 0-column side has scales in every 2 offsets (notches). As offset P O IN T
value 0 in center and 1 notch for 1 offset, note down the notch position of bushing
engaged on the rib on the frame.
Enter +3 into adjustment

program because the notch
position of bushing engaged on
the rib is +3 from the center.
Figure 5-13. Sample of the PG offset value
Figure 5-11. Checking the PG Offset

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5.2.8 Case Open Sensor Check CHECK 1

C H E C K See 9.5.4 Tools Used for the Case Open Sensor Check (p.322) 1. Start the printer in the special inspection mode.
P O IN T for Artisan 837/730/PX830FWD/PX730WD/TX730WD.
The start-up method in the special inspection mode for Artisan In the case of Artisan 810/835/PX810FW/TX810FW/PX820FWD/TX820FWD
837/725/730/PX830FWD/PX720WD/TX720WD/PX730WD/ Turn the power on while pressing the panel within the frame on the left side and
TX730WD differs from that for the others. See below. the CD/DVD Tray button at the same time for more than three seconds.
8.4.3 Special Inspection Mode (p.275) Power button Left side of the touch panel
9.5.3 Special Inspection Mode (p.321)
Overview
This printer is equipped with a cover open sensor, and a scanner open error occurs
when the printer detects the scanner is opened during operation such as printing. This
check is to inspect the cover open sensor; which detects open/closed status of the
scanner, operates normally.
Required tools CD/DVD tray button
Thickness gauge: 0.9 mm Figure 5-14. Starting the Special Inspection Mode
3.0 mm (Artisan 810/835/PX810FW/TX810FW/PX820FWD/TX820FWD)
Checking procedure
Make sure to perform the operation check of the cover open sensor as follows: In the case of Artisan 710/PX710W/TX710W
Turn the power on while pressing the Stop/Clear Settings button, Menu
Make sure to perform the Case open sensor check as described button, and Top Menu button at the same time for more than three seconds.
C A U T IO N
below. Otherwise, it cannot be judged correctly for the sensor to
operate normally. Power button Menu button
Do not perform any operation except those described below
when checking the cover open sensor.
Otherwise, return to Check 1 and perform this check all over
again from the start.
Make sure to perform Check 1 and Check 2 consecutively.
Never perform any other operation in between.
This check must be performed after the printer is completely
assembled.
Top Menu button Stop/Clear Settings button
Figure 5-15. Starting the Special Inspection Mode

(Artisan 710/PX710W/TX710W)

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In the case of Artisan 810/835/PX810FW/TX810FW/ 3. Select Sensor Check, and press LCD (Artisan 810/835/PX810FW/TX810FW/
C H E C K
P O IN T PX820FWD/TX820FWD, you can operate selection of each PX820FWD/TX820FWD) or the OK button (Artisan 710/PX710W/TX710W).
menu, etc. by pressing the following areas on the touch panel
while in the special inspection mode. Special Inspection Mode
Run:OK / Select:[LEFT][RIGHT]
Power Left side of the touch panel 1. Inspection ALL
Right side of the touch panel
button (Menu backward) (Menu forward) 2. CSIC & IES Check
3. Panel Key Test
4. LCD/RGB & LED Test
5. Rom Ver. Check
6. USB Host Test
7. Sensor Check
Figure 5-18. Case open sensor check (2)

CD/DVD tray button LCD (OK/Menu selection)
4. Open the scanner and confirm the Cover open sensor condition changes to
Figure 5-16. Panel Operation in Special Inspection Mode Open!.
The operation for the special inspection mode for Artisan 837/ Sensor Check
PX830FWD differs from that for the others. See 9.5.3 Special
Inspection Mode (p321) for the details. Cover open sensor condition
Open!
In the case of Artisan 710/PX710W/TX710W, use the Cross
Key and OK button for menu selection. Photo Tray sensor condition
Open!
2. Select Special Inspection, and press LCD (Artisan 810/835/PX810FW/ DUP unit sensor condition
TX810FW/PX820FWD/TX820FWD) or the OK button (Artisan 710/PX710W/ Open!
TX710W).
After Check
Push [CDR Guide] Button
Inspection Mode
Run:OK / Select:[LEFT][RIGHT] Figure 5-19. Case open sensor check (3)
1. Mechanism Inspection
2. Special Inspection
3. Fax Inspection
4. Touch Screen Inspection
5. Development Mode

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5. Place the thickness gauge 0.9mm on the location described in Figure 5-20. 7. Open the scanner and replace the gauge to the thickness gauge 3 mm, and confirm
the Cover open sensor condition changes to Open! even when the scanner is
Front left closed. (Refer to Figure 5-19.)
8. Press the CD/DVD tray button to return to the Special Inspection menu.
9. By pressing the Power button, turn off the printer to complete Check 1, and
Place the gauge (0.9mm) perform Check 2 (p.220) continuously.
aligning it with the edge
of Upper Housing. C H E C K If you confirm that the cover open sensor is not operating
P O IN T correctly in Step 4, Step 6, Step 7, check the connection of FFC
between the cover open sensor and the Main Board. If the
correct connection cannot improve the symptom, replace the
scanner unit with a new one.
Check 2 (p.220) is not necessary for Artisan 835/837/725/730/
PX730WD/TX730WD.
Figure 5-20. Placement of the Thickness Gauge
6. Close the scanner and confirm the Cover open sensor condition changes to
Closed!.
Sensor Check
Cover open sensor condition

Close!
Photo Tray sensor condition
Open!
DUP unit sensor condition
Open!
After Check
Push [CDR Guide] Button

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CHECK 2 5.2.9 AID inspection

Overview
C A U T IO N The following procedure is not necessary for Artisan 835/837/
725/730/PX820FWD/TX820FWD/PX830FWD/PX720WD/ The printer has an AID mechanism which automatically carries out nozzle check and
TX720WD/PX730WD/TX730WD. runs cleaning according to the number of detected clogged nozzles (AID detection
Perform Check 2 at power on immediately after Check 1 (p.217). cleaning). This AID inspection check is performed using the all nozzles and inspects
Even though the sensors operation is checked using the the AID function if it works properly or not.
adjustment program in Check 2, do not run any other function Preparation
except the following described in the next procedure until
Check 2 is complete. Before starting the AID inspection check, make sure to carry out the following
adjustments and check.
1. Connect the printer to the computer in which the adjustment program is installed
using a USB cable and turn the printer on, then start the adjustment program. PG adjustment
2. Select Case open sensor check from Adjustment of the adjustment program. Visual check of nozzle check pattern to see if dots are missing.
3. Press the Perform button on the displayed screen; then the adjustment program
Confirm the Waste Ink Tray Assy is installed.
automatically checks the cover open sensor.
C H E C K When you find dot missing on the nozzle check pattern by the
P O IN T visual check, run manual cleanings repeatedly until the check
pattern is printed without such symptom.
When performing the AID inspection, make sure to do it with
the Waste Ink Tray Assy installed so as to avoid influence on
the electromagnetic noises.
This inspection is not necessary for Artisan 835/837/725/730/
PX730WD/TX730WD because it does not have the AID
function.
Procedure
1. Start the adjustment program and select the AID inspection from the menu.
2. Click the Perform button to run the AID inspection.
3. Check the inspection result displayed on the adjustment program screen.
4. When the result shows NG, check the following cables to see if they are wrongly
Figure 5-22. Case open sensor check Screen connected or broken.
4. This check is complete if the result is OK. Cable connection between the Ink System and the AID Board
C H E C K If the result is NG in Step 4, check the connection of FFC between FFC connecting the Main Board and the AID Board
P O IN T the cover open sensor and the Main Board. If the correct connection
cannot improve the symptom, replace the scanner unit with a new 5. Run the AID inspection again. If the result still shows NG, replace the AID
one. Board.

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5.2.10 Banding Reduction System (BRS) Adjustment / Table 5-6. Specified Scanner for BRS/PFP Adjustment
Paper Feed Amount Profile (PFP) Correction Artisan 810/710/ Artisan 835/725/
Sensor PX810FW/ PX820FWD/
Overview Model Name TX810FW/ TX820FWD/
type PX720WD/
PX710W/TX710W TX720WD
This section explains how to carry out BRS/PFP adjustments.
Epson Perfection 4990 Photo CCD O O
C H E C K To calculate the correction value by scanning the printed pattern Epson Perfection V700/V750 Photo CCD O O
P O IN T for BRS/PFP adjustment, be sure to prepare a specified scanner Epson Stylus Photo RX560/RX580/RX590*1 CIS O O
beforehand. Before scanning, confirm that the document table is
Epson Stylus Photo RX585/RX595/RX610*1 CIS O O
free from any dirt or stain.
Epson Stylus Photo RX680/RX685/RX690*1 CIS O O
Epson Artisan 800/Epson Stylus Photo O
Tools and paper required to perform the adjustment CIS O
PX800FW/TX800FW*1
Table 5-5. Tools and Paper for BRS/PFP Adjustment Epson Artisan 700/Epson Stylus Photo O
CIS O
PX700W/TX700W*1
Tools/Paper Product Code Epson Stylus Photo PX650/TX650/TX659*1*2 CIS O O
Common PFP Base scale 1453980 Artisan 810/PX810FW/TX810FW*1*2 CIS O O
BRS Matte Paper-Heavyweight (A4) --- Artisan 710/PX710W/TX710W*1*2 CIS O O
Epson Stylus Photo PX660*1*2 CIS --- O
PFP Premium Glossy Photo Paper (4 x 6) ---
Artisan 835/PX820FWD/TX820FWD*1*2 CIS --- O
Artisan 725/PX720WD/TX720WD*1*2 CIS --- O
Specified Scanner to perform the adjustment
Note *1 : Use the internal scanner.
C A U T IO N Install the driver of the scanner to the PC in advance.
*2 : Two PFP Base scales are required for PFP adjustment. They should be set on the
As the profile required for the adjustment is not prepared for origin side and also on right side of the PFP Adjustment Pattern. (See Figure. 5-27.)
scanners other than the ones specified below, BRS/PFP
Adjustment can not be carried out by the other scanners. C H E C K Depending on the sensor type of the scanner to use for the
P O IN T adjustment, drying time required after the BRS adjustment pattern
The scanners that can be used for scanning the pattern in BRS/PFP adjustment is shown has been printed differs. For PFP adjustment pattern/PFP check
in Table 5-6. When starting up the adjustment program, select the scanner to use. pattern, drying time is not required.
For CCD sensor:
Calculate Printed pattern can be scanned straight away. (Drying time of
correction
value
about 2 minutes is recommended.)
For CIS sensor:
Printed pattern needs to be dried more than 5 minutes.
Test Pattern Scanner PC Printer
Figure 5-23. System Configuration

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Adjustment Flow
C H E C K When an error is displayed in the adjustment program, check the
When performing PFP adjustment only without BRS adjustment, P O IN T points below, then carry out the adjustment again. If an error
C H E C K
P O IN T start adjustment from step (2) in Figure 5-24. occurs even after checking the points below, change the scanner
with a different one and carry out the adjustment again.
1. Check that the printer that printed the pattern and the printer
to register the adjustment value is the same.
2. Check that the printed pattern is placed on the document table
Carry out the adjustment following the adjustment flow below. of the scanner correctly.
3. Check that there is no gap between the PFP Base Scale and the
pattern printed sheet.
START
4. Check that the scanner glass surface and the PFP Base Scale is
free from any dirt or dust.
Printing the BRS
Printing the PFP (1)
Adjustment Pattern
Check Pattern
Scanning the BRS NG

Adjustment Pattern Judging the Pattern (1)(2)(3)*
OK
NG
Error?
OK End
Printing the PFP

(1)
Adjustment Pattern
Scanning the BRS

Adjustment Pattern (3)
NG
Judged as mechanisms
Error? fault. Remove to check
OK the defective, replace
and reassemble it.
Figure 5-24. BRS/PFP Adjustment Flow

Note*: When a PFP pattern is judged as NG, repeat the steps as described below.
First NG: retry from step (1)
Second NG: retry from step (2)
Third NG: perform step (3)

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5.2.10.1 BRS (Banding Reduction System) Adjustment Scanning the BRS Adjustment Pattern
Printing the BRS Adjustment Pattern 5. Set the printed pattern and the PFP Base Scale on the document table and click the
[Scan] button on the 3. Scan Test Pattern column.
1. Load A4 size Matte Paper-Heavyweight on the paper support.
6. According to the scanned result, BRS calibration values are automatically
2. Select [BRS Adjustment] in the adjustment program.
calculated and are written to the serial flash ROM. If an error occurs, check that
3. Click the [Print] button on the 1. Print Test Pattern column to print the the document table glass and the scale is clean, and the scale/adjustment pattern is
adjustment pattern. not tilted, then repeat from step 5.
4. Let the printed pattern dry for more than 5 minutes if using CIS sensor type
scanner. C A U T IO N Be careful of the following when setting the PFP Base Scale, and the
adjustment pattern on the scanner.
Place the scale on the document glass aligning the scale corner
with the scanner origin position.
Printer Identification
Code Place the pattern-printed sheet along the scale as shown in the
figure below. Make sure to place it parallel to the scale, with no
gaps.
Scanner Origin
Position
PFP Base Scale BRS Adjustment

Pattern (A4)
Figure 5-25. BRS Test Pattern
C H E C K In the adjustment program, the identification code is used to

P O IN T distinguish whether the printer that printed the pattern and the
printer to register the adjustment value is the same.
Make sure to let the printed pattern dry for more than 5
minutes when using CIS sensor type scanner. When using a Scanner Document
CCD sensor type scanner, the printed pattern does not need to Table
be dried before scanning. Refer to Table 5-6. Specified Figure 5-26. PFP Base Scale and BRS Adjustment Pattern Position
Scanner for BRS/PFP Adjustment ( p. 221 ) (As seen from the document glass of the scanner)

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5.2.10.2 PFP Adjustment Scanning the PFP Adjustment Pattern

Printing the PFP Adjustment Pattern 4. Set the PFP Base Scale and the PFP test pattern on the document table and click
the [Scan] button on the 3. Scan Test Pattern column.
1. Load 4 x 6 Premium Glossy Photo Paper on the paper support.
5. According to the scanned result, PFP calibration values are automatically
2. Select [PFP Adjustment] in the adjustment program.
calculated and are written to the serial flash ROM. If an error occurs, check that
3. Click the [Print] button on the 1. Print Test Pattern column to print the the document table glass and the scale is clean, and the scale/adjustment pattern is
adjustment pattern. not tilted, then repeat from step 4.
C A U T IO N Be careful of the following when setting the PFP Base Scale and the
adjustment pattern on the scanner.
Place the scale on the document glass aligning the scale corner
with the scanner origin position.
Place the pattern-printed sheet along the scale as shown in the
figure below. Make sure to place it parallel to the scale, with no
gaps.
Position of the other

PFP Base Scale when
Scanner Origin using the scanner for
Position which two PFP Base
scales for the
adjustment are
Printer Identification required.
Code
PFP Base Scale
Figure 5-27. PFP Test Pattern
C H E C K In the adjustment program, the identification code is used to

P O IN T distinguish whether the printer that printed the pattern and the PFP Adjustment
printer to register the adjustment value is the same. Pattern (4 x 6 size)
Scanner Document
Table
Figure 5-28. PFP Base Scale and PFP Adjustment Pattern Position
(As seen from the document glass of the scanner)

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Printing the PFP Check Pattern Judging the Check Pattern

6. Set 4 x 6 Premium Glossy Photo Paper on the paper support and click the [Print] 7. Referring to Figure 5-30 check that there is no white or overlapped bands in all the
button on the 4. Print Check Pattern column. check patterns. If any bands are found, carry out the steps below.
1. Re-print the check pattern to see if the bands appear again.
2. When bands appear in Step 1, try the PFP adjustment again from the
beginning.
3. When bands appear even after the re- adjustment in step 2, determine that it is
the mechanism failure and carry out check/reassemble of the parts that was
Normal Area Check removed/replaced.
Pattern
Normal Area Check Bottom Edge Area
Pattern Check Pattern
OK
Bottom Edge Area
no bands
Check Pattern
Figure 5-29. PFP Check Pattern
NG
white band
NG
overlapped band
Figure 5-30. PFP Check Pattern Judging Standard

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5.3 Adjustment without Using Adjustment Program Parallelism adjustment jig (for 80th column side) Parallelism adjustment jig (for 0th column side)
This section explains the adjustment procedure without using the adjustment program.
5.3.1 PG Adjustment/PG Inspection

5.3.1.1 PG Adjustment
Described below is the platen gap (PG) adjustment.
Purpose:
Adjust the distance between the head surface and the Paper Guide Front Assy
(platen) properly and adjust the parallelism on the 0-digit side and on the 80-digit
side to ensure reliable print quality.
This adjustment is carried out when the position of the notch on the Parallelism
Adjustment Busings have changed, or when PG is not within the standard values
after PG checking. Bit on the shaft
Fixtures for precision control
Table 5-7. PG Positions
Application for Printing Figure 5-31. Parallelism adjustment jig/Fixtures for precision control
PG Size
Position (selected from PG flag list for Sequence Application
(mm)
normal/head rubbing))
C A U T IO N Handle the jigs with care because the bit on the shaft of dial
Applied while capping, wiping gauge of parallelism adjustment jigs is very fragile and gets
PG- operations, during standby after
1.2 EPSON special paper broken easily.
<APG Home> power-on, performing AID
adjustment. The thickness gauges to be used must be free from dust and dirt
PG typ. and from deformation. Be sure to clean it before use.
Plain paper Take care not to soil or scratch the Printhead.
<Mechanical 1.7 Applied while capping
Select when PG- is too narrow
default> Move the carriage right and left by pulling the belt, not by
Envelopes holding down (or pressing) the carriage.
PG+ 2.35 Select when PG typ. is too Applied while capping
C H E C K Carry out this adjustment with installing the Printhead, the Ink
narrow
P O IN T Supply Tube Assy and the Cartridge Box Unit. (Install the CR
Applied while capping
PG++ 2.95 CD/DVD
Applied while EJ release operation
Scale after this adjustment) See 4.2.5 Disassembling the
Printer Mechanism (p132) .
Tools
Artisan 810/835/837/710/725/730/PX810FW/TX810FW/
Parallelism adjustment jigs (two types; the one for 0th column side and the PX820FWD/TX820FWD/PX830FWD/PX710W/TX710W/
one for 80th column side) PX720WD/TX720WD/PX730WD/TX730WD have four PG pre-
Fixtures for precision control settings using the APG mechanism. Use the minimum PG
Thickness gauge: 1.1 mm (x2) setting (PG : 1.2 mm) to carry out this adjustment.
1.3 mm (x2) See Figure. 5-36.
Phillips screwdriver Carry out PG Inspection (p.230) only, if the position of the
Hex wrench notch on the Parallelism Adjustment Busings have not changed.
Standard value
Specified PG value: 1.2 0.1 mm
ADJUSTMENT Adjustment without Using Adjustment Program 226
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Preparation Checking the status of printer mechanism

Preparing the parallelism adjustment jigs Before starting the PG adjustment, confirm the printer mechanism is in the
following status.
After assembling the parallelism adjustment jigs, check the origin of each dial
gauge using the fixtures for precision control, and adjust them if necessary. The phases of the spur gear of APG Assy and the Carriage Shaft have been
aligned correctly when assembling the carriage.
1. Attach the bits to the shafts of the dial gauges of parallelism adjustment jig.
2. Place the jigs on the fixtures for precision control.
3. Keeping the jig on the fixture, loosen the screws of the jigs with hex wrench, Carriage Shaft
and adjust the jigs until the values on each dial gauge become those shown in
Figure. 5-32 by sliding the dial gauge up and down.
4. Turn the scale of the dial gauge A keeping it on the fixture until the value
becomes 30.
Assembled in this status

B D
C Figure 5-33. Phase of the spur gear of APG Assy
A
The centers of parallelism adjustment bushings on the sides of printer
mechanism are set on the ribs of the frame.
Rear of 80 column side Rear of 0 column side
Origins How to set origins

A B,C,D Rib Rib
Front of 80 column side Front of 0 column side

9010
8020
Rib
70
30
00
0.01mm Rib
40
60
10
90
3
4 2
5
50
2800
1
50
0
70
60
30
40
Loosen the screw for each dial gauge and

adjust it by sliding the gauges up and down.
Figure 5-32. Setting the origins of dial gauges

C.B.S (P4). 3x8(71Kgfcm)
Figure 5-34. Positions of parallelism adjustment bushings

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The EJ Frame Assy must be lowered most. Adjustment procedure
80 column side 0 column side 1. Move the carriage to the home position.
2. Loosen all the screws the secure each parallelism adjustment bushing. ( Fig. 5-34 )
3. Attach the parallelism adjustment jigs to the printer mechanism.
Location of the bits of dial gauge (C) (D)
D
C
Confirm they are set here.
Figure 5-35. Position of EJ Frame Assy
Check that the PG cams; located on both the left side and the right side of the Place the rear of Jig on Place Jig aligning the bits with the ribs shown above.
Carriage Shaft and the CR guide plate, are in the PG-position. ( Fig. 5-36 ) Carriage Shaft.
Left side D
B C
Right side
Location of the bits of dial gauge (A) (B)
Figure 5-36. PG position when adjusting Place the front of Jig on CR

Place Jig aligning the bits with the ribs shown above. Guide Plate.
Figure 5-37. Installing the parallelism adjustment jigs

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4. To reduce measurement errors, lift and lower each part 1 of the jigs lightly, then
press each part 2 easily.
5. Check all the dial gauges, and adjust the parallelism adjustment bushings within B
+
the standard values in the order of closest to the dial gauge indicating the biggest - A
value. + +
-
-
D - + Front
C
A 2
1
2
Figure 5-39. Operating the parallelism adjustment bushing (Left side)
1
C +
Standard Each dial gauge must be: Relation between dial gauge's value and PG +
- D
value within -0.05mm to +0.05mm PG: wider
Each gauge's value range (max. to min.) -
must be within 0.05mm.
9010
8020
+
70
30
00
0.01mm PG: Front

narrower - -
40
60
1090
3
4 2
5
+
50
2800
1
50
0
70
60
30
40
Figure 5-38. PG adjustment Figure 5-40. Operating the parallelism adjustment bushing (Right side)
6. Tighten the screw of each parallelism adjustment bushing to secure them.

( Fig. 5-34 )
7. Remove the parallelism adjustment jigs from the printer mechanism.
8. Carry out the PG Inspection (p.230).

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5.3.1.2 PG Inspection 2. Pull the Timing Belt to move the carriage to both ends and confirm the carriage
does not touch the gauges.
Inspection procedure
3. If the carriage comes in contact with a gauge, perform the adjustment again.
C H E C K Artisan 810/835/837/710/725/730/PX810FW/TX810FW/ 4. Move the carriage to the center of the platen, and place 1.3 mm thickness gauges
P O IN T PX820FWD/TX820FWD/PX830FWD/PX710W/TX710W/ on the same position in step1 (instead of 1.1 mm ones).
PX720WD/TX720WD/PX730WD/TX730WD has four PG pre-
settings using the APG mechanism. Use the minimum PG setting 5. Pull the Timing Belt to move the carriage to both ends and confirm the carriage
(PG : 1.2 mm) to carry out this checking. See Figure. 5-36. comes in contact with the gauges.
6. If the carriage does not touch the gauges, perform the adjustment again.
1. Move the carriage to the center of the platen, and place one of the 1.1 mm thickness
gauges aligning the left edge with the third rib from the left end of the Front Paper
Guide to the fifth rib. Then place the other 1.1 mm thickness gauge aligning the right
edge with the second rib from the right end of the Front Paper Guide to the fifth rib.
( Fig. 5-41 )
Left side Right side
Gauge (1.1 or 1.3mm) placement Gauge (1.1 or 1.3mm) placement
Figure 5-41. Setting the thickness gauge

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5.3.2 CR Timing Belt Tension Inspection 3. Press the MEASURE button on the Tension gauge and flip the Timing Belt with
plastic tweezers.
This section describes CR Timing Belt tension inspection.
4. Repeat the steps three times and confirm that the measured values are within the
Purpose standard. If not, replace the Mechanism Unit.
Confirm that the CR belt tension is proper.
Things to be used
Tension gauge
Plastic Tweezers
Standard value
12.71.84N
1. Set the following parameters to the tension gauge:

Weight: 1.0
Width: 4.0
Span: 310
2. Bring the microphone closer to the center of the Timing Belt.
C H E C K Bring the microphone within 5mm from the Timing Belt but do not
P O IN T let it touch the belt.
Figure 5-42. Preparation
C A U T IO N Flip the belt as weak as the tension gauge can measure it.
Be careful not to damage the Timing belt when flipping it with
the plastic tweezers.
Be careful not to let the microphone touch the Timing Belt when
flipping the belt.

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5.3.3 PF Timing Belt Tension Inspection

This section describes PF Timing Belt tension inspection.
Purpose
Confirm that the PF belt tension is proper.
Things to be used
Tension gauge
Plastic Tweezers
Standard value
71N
1. Move the carriage to the home position.
2. Set the following parameters to the tension gauge:
Weight: 0.9
Width: 3.0
Span: 73
3. Bring the microphone closer to the center of the Timing Belt.
(See Figure 5-43 (p.232))
C H E C K Bring the microphone within 5mm from the Timing Belt but do not
P O IN T let it touch the belt.
Figure 5-43. Preparation
5. Repeat the steps three times and make sure all the measured values are within the
standard. If not, turn the Spacer around or over so that another letter (2, 4, or 1) comes
to the upper left, and carry out the measurement again.
C A U T IO N Flip the belt as weak as the tension gauge can measure it.
Be careful not to damage the Timing belt when flipping it with
Front side Back side
the plastic tweezers.
Be careful not to let the microphone touch the Timing Belt when
flipping the belt.
4. Press the MEASURE button on the Tension gauge and flip the Timing Belt with
Normally, the Spacer should be
plastic tweezers. attached so that the letter 3 on
it comes to upper left. However,
if you see a gap between the
Spacer upper left end and the
Tensioner, turn the Spacer
Spacer around or over and install it.
Figure 5-44. Spacer

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5.3.4 Touch Panel Adjustment (Artisan 810/835/837/ 2. Select Touch Screen Inspection and press LCD.
PX810FW/TX810FW/PX820FWD/TX820FWD/ Inspection Mode
PX830FWD only) Run:OK / Select:[LEFT][RIGHT]
1. Mechanism Inspection
This section describes Touch Panel adjustment. 2. Special Inspection
Purpose 3. Fax Inspection
This adjustment is made to adjust the relative positions between the Touch Panel 4. Touch Screen Inspection
detection points and displaying positions on the Control Panel. 5. Development Mode
Things to be used
Touch pen (without a sharp end such as a plastic stick)
Adjustment procedure
C H E C K While in the special inspection mode, you can operate selection of Figure 5-46. Touch Panel Adjustment (1)
P O IN T each menu, etc. by pressing the following areas on the touch panel. 3. Select Touch Screen Calibration and press LCD.
Power Left side of the touch panel Right side of the touch panel
(Menu backward)
Inspection Mode
(Menu forward)
Run:OK / Select:[LEFT][RIGHT]
1. Touch Screen Calibration
2. Touch Screen Coordinates
CD/DVD tray button LCD (OK/Menu selection)

Figure 5-45. Panel Operation in Special Inspection Mode Figure 5-47. Touch Panel Adjustment (2)
The operation for the special inspection mode for Artisan 837/
4. Press LCD to display the adjustment screen. When aborting the adjustment, press
PX830FWD differs from that for the others. See 9.5.3 Special
the area other than LCD.
Inspection Mode (p321) for the details.
Touch panel to coordinate them
1. Turn on the printer in the special inspection mode. (See 5.2.8 Case Open Sensor
Check Step1 (p.217).)
Touch LCD area. [OK]
Touch area outside of LCD. [Cancel]
Figure 5-48. Touch Panel Adjustment (3)

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5. Press + displayed on the four corners in order using the touch pen. 7. When the confirmation pattern appears, press + displayed in the middle of the
panel.
+ << Please Touch
Figure 5-49. Touch Panel Adjustment (4) Press [CD/DVD] button to retry.
6. If you retry the adjustment, press the area other than LCD and start from Step 5
once again. When saving the result of adjustment, press LCD. 8. When Complete! appears on LCD, press the CD/DVD tray button to return to
the menu, and press the power button to complete the adjustment. If
Touch panel to coordinate them Complete! is not displayed, press CD/DVD tray button and perform Step 7
once again.
Complete!
Touch LCD area. [Save]
Push [CD/DVD] Button
Touch area outside of LCD. [Retry]

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5.4 Other functions Procedure
1. Start the adjustment program, and select I/S Decompress from the menu.
This section describes the additional functions; not adjustment items though, of the
adjustment program.
5.4.1 I/S Decompress

Overview
This printer is equipped with the ink supply mechanism that pressurizes ink constantly
even though the printer is turned off. Therefore, the following phenomena occur during
servicing.
If the joint of the ink supply tubes connected with the printhead is removed,
the ink in the ink tube flows out and contaminates the surroundings.
The ink flowed out from the joint of the ink supply tubes and the printhead
gets into the decompression tube of the ink tube.
At the leak check, the ink flows out from the joint of the ink tube and the
printhead or the nozzle of the printhead.
To prevent this from happening, execute this I/S Decompress, and discharge ink in Figure 5-53. I/S Decompress Screen
the ink supply path via the Ink System (Cap) out of the printer. This minimizes the risk
of affect on servicing and quality. 2. Press the Perform button, and perform the operation according to the instruction
Preparation displayed on the adjustment program.
Before executing the I/S Decompress, make the following preparations: C A U T IO N In the next step to turn the printer off, make sure to turn it off
forcibly by unplugging the AC cable, not using the Power button
Remove the Waste Ink Tray Assy to discharge the waste ink out of the on the control panel.
printer.(See "4.2.5.11 Waste Ink Tray Assy (p153)")
C H E C K Prepare a container to store the spilled ink from the waste ink
P O IN T tube to prevent contaminating the surroundings. 3. Unplug the AC cable to turn the printer off according to the instruction displayed
on the adjustment program.
Replace necessary parts after executing I/S Decompress. Make
sure to install the Waste Ink Tray Assy before start Leak 4. Make sure that the printer is turned off, perform the required disassembling/
Check. reassembling operations.
C H E C K For IS Decompress, ink will discharge for nine times by default

P O IN T considering the result of ink discharging test. The number of times
of discharging can be chosen from one to twenty though, the ink
may remain in the ink supply path if discharging is performed only
fewer times (if not sufficient).
ADJUSTMENT Other functions 235

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5.4.2 AID SHK Error Reset Procedure
Overview 1. Select AID SHK Error Reset from the menu of the adjustment program, and
press the Reset button.
When a fatal error related to AID (AID SHK error) occurs, it cannot be cancelled
unless resetting the specified error counter. To locate the error part in the above
situation, AID SHK Error Reset allows you to cancel the fatal error once by resetting
the related error counter.
Symptom in which the error part can be located using this function
This function allows you to cancel the fatal error only if the fatal error code matches
the following. Any other fatal error cannot be cancelled by this function.
Error Code Fatal Error Name

96H AID SHK error
C H E C K When checking the fatal error code, select Printer information

P O IN T check from the menu of the adjustment program.
An AID SHK error occurs when the number of times; judged in
the AID inspection as the whole one row of the nozzles of the
printhead has been clogged, exceeds the specified value. The
following causes of this symptom can be presumed; the case that
the nozzles are physically clogged, and the case that a false- Figure 5-54. AID SHK Error Reset Screen
positive detection occurs due to the broken AID board or the
wrong connection between the AID board and the ink system. 2. To save the data to the EEPROM, turn off the printer once, and restart it.
This function is only for Artisan 810/710/PX810FW/TX810FW/ 3. Select AID SHK Error Reset from the menu of the adjustment program again,
PX710W/TX710W. and press the Check button, and confirm that the counter is initialized.

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In the next step; when executing a manual cleaning, make sure to 5. After replacing appropriate parts in step 4, turn on the printer, select AID SHK
C A U T IO N
run it from the control panel on the printer, not by the cleaning of Error Reset from the menu of the adjustment program again, and press the
the adjustment program. Check button to confirm that the value of the counter is not increased.
If the value is increased or the same fatal error occurs repeatedly, return to step 1
and continue to locate the cause of trouble.
4. Follow the flowchart below to locate the cause of trouble.
START
If the same fatal error occurs when
operating according to the
flowchart, perform AID SHK
Print nozzle check pattern from Error Reset each time.
adjustment program to check if
nozzle clogging occurs.
Yes
Run a manual cleaning from
Nozzles clogged? control panel to see if nozzle
clogging is corrected.
No
Yes Wrong connection Yes Nozzle clogging

between AID board corrected?
and ink system?
No No
Replace AID board Replace the printhead.
(Card Slot Assy).
Correct the connection of AID

board and ink system. If the cable
is damaged, replace ink system.
To Step 5
Figure 5-55. Flowchart for locating the cause of trouble

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CHAPTER
6
MAINTENANCE
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6.1 Overview Touch Panel (Epson Artisan 810/Epson Stylus Photo PX810FW/TX810FW only)
Wipe it with a dry soft cloth without applying extra force. Even if soft cloth is
This section provides information to maintain the printer in its optimum condition. used, be careful not to damage the panel when using something pointing or hard
with the cloth.
C H E C K Description in this chapter is applied to Epson Artisan 810/710/
P O IN T Epson Stylus Photo PX810FW/TX810FW/PX710W/TX710W but 6.1.2 Service Maintenance
description of lubrication can also be applied to Epson Artisan 835/ If any abnormal print (dot missing, white line, etc.) has occurred or the printer indicates
837/725/730/Epson Stylus Photo PX820FWD/TX820FWD/
the Maintenance request error, take the following actions to clear the error. (This
PX830FWD/PX720WD/TX720WD/PX730WD/TX730WD. Other
error is displayed in EPSON Status Monitor 3 and on the LCD panel.)
maintenance information for Epson Artisan 835/837/725/730/Epson
Stylus Photo PX820FWD/TX820FWD/PX830FWD/PX720WD/ 6.1.2.1 Printhead cleaning
TX720WD/PX730WD/TX730WD, see 8.5 Maintenance (p.278). There are three cleaning modes for this printer.
6.1.1 Cleaning Normal cleaning (CL1)
Powerful cleaning (CL2)
This printer has no mechanical components which require regular cleaning except the Choke cleaning (CL3)
Printhead. Therefore, check the following parts and perform appropriate cleaning if
stain is noticeable. The amount of ink suction at cleaning is the lowest in CL1 and the highest in CL3.
When the cleaning (manual cleaning) is continuously carried out by operation from the
C A U T IO N
Never use chemical solvents, such as thinner, benzine, and control panel or printer driver, the cleaning is executed in the order of CL1, CL2 and
acetone to clean the exterior parts of the printer like the CL3, and then returns to CL1 to start from.
Housing. These chemicals may deform or deteriorate the
components of the printer. This printer mounts auto nozzle check function using AID and carries out nozzle check
Be careful not to damage any components when you clean automatically at the following timing according to the settings of Auto Cleaning (ON/
inside the printer. OFF).
Do not scratch the coated surface of the PF Roller. Use soft
Auto Cleaning: ON
brush to wipe off any dusts. Use a soft cloth moistened with
alcohol to remove the ink stain. At power-on
When receiving FAX
Use a soft cloth moistened with alcohol to remove the ink stain.
When the Scanner is closed
When using compressed air products; such as air duster, for
Before starting printing the first time after the accumulated printing time has
cleaning during repair and maintenance, the use of such
exceeded specified value
products containing flammable gas is prohibited.
After initial ink charge
After cleaning when the cleaning is suspended or printhead hot error occurs
Exterior parts
Use a clean soft cloth moistened with water, and wipe off any dirt. If the exterior Auto Cleaning: Off
parts have ink stain, use a cloth moistened with neutral detergent to wipe it off. When carrying out manual cleaning
Inside the printer When the nozzles of the printhead has been clogged with auto cleaning On, the
Use a vacuum cleaner to remove any paper dust. auto head cleaning is carried out (CL1) once before starting printing or opening
the CDR tray.
LD Roller/Pick Up Roller/Intermediate Roller
When paper loading function does not operate properly because of a drop in friction
force of each roller due to paper dust, use a soft cloth moistened with alcohol to
remove the paper dust.
MAINTENANCE Overview 239
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6.1.2.2 Service Call 6.1.3 Lubrication

Ink is consumed also for cleaning and flushing operations. When the ink is used for clean-
The type and amount of the grease used to lubricate the printer parts are determined
ing and flushing operations, the ink is drained to the Waste Ink Pads (Ink Waste Tray Assy) based on the results of the internal evaluations. Be sure to apply the specified type and
via the Pump. The ink flushed outside of the boundary of paper when carrying out the bor- amount of the grease to the specified parts during servicing mentioned below.
derless printing is conducted through the Front Paper Guide Waste Ink Pad, and drained to
the Lower Paper Guide Waste Ink Pad Assy. When a part that need lubrication is replaced
The amount of the waste ink is stored as the waste ink counter into the EEPROM. When the As the need arises during disassembly/reassembly of the printer
waste ink counter has reached the limit of the absorbing capability of the Waste Ink Pads,
the maintenance request error is displayed. This printer takes the ink evaporation amount C A U T IO N
Never use oil or grease other than those specified in this
into consideration, therefore the counter limit differs depending on how often printing is manual. Use of different types of oil or grease may damage the
made. component and adversely affect the printer operation.
Observe the specified amount. Never apply excess.
C H E C K For display of Maintenance request error, see the following.

P O IN T Chapter 3 TROUBLESHOOTING (p.60) Type Name EPSON CODE Supplier
Grease G-71 1480655 EPSON
Grease G-74 1409257 EPSON
When the maintenance request error appears, replace the Waste ink pads (Ink Waste Tray
Assy) with a new one and reset the waste ink counter using the Adjustment program. If the
waste ink counter is close to its limit, recommend that the Waste ink pads (Ink Waste Tray
Assy) will be replaced with new one. This is because the Maintenance request error will
may occur after returning the repaired product to the customer.

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Refer to the following figures for the lubrication points.

<Lubrication Points>
PG Cam L 1. Contact points between the PG
Cam L and Left Parallelism
1. Two contact points between Bushing
the Carriage Unit and the 2. Contact points between the PG
Carriage Shaft. Cam R and Right Parallelism
2. Two contact points between Bushing
the Carriage Unit and the CR
guide plate. <Type>
Apply the grease through the holes. (x2) G-71
3. Two lubrication holes on top of Left Parallelism Bushing
Carriage Shaft the Carriage Unit.
<Application Amount>
<Type> Right Parallelism Bushing 1. 1 x sliding surface
PG Cam R
G-71 2. 1 x sliding surface
<Application Amount> <Application Timing>
Carriage Unit 1. 100 20 mg After installing the PG Cam L and
2. 170 20 mg the PG Cam R
3. 190 20 mg <Remarks>
<Application Timing> Apply with injector
Application Point
After installing the Carriage Unit
and the Carriage Shaft Figure 6-2. Lubrication of the Left PG Cam and Right PG Cam
CR guide plate Application Point <Remarks>
Apply with injector <Lubrication Points>
1. After lubrication, move the Left Front PG Cam 1. Sliding surface of the Left
Carriage Unit from side to side Front PG Cam
while rotating the Carriage 2. Sliding surface of the Right
Shaft to spread the grease Front PG Cam
evenly.
<Type>
Figure 6-1. Lubrication of the Carriage Shaft and CR guide plate
G-71
Right Front PG Cam 1. 1 x sliding surface
2. 1 x sliding surface
<Application Timing>
Before installing the Left Front
PG Cam and Right Front PG Cam
<Remarks>
Application Point
Apply with injector
Figure 6-3. Lubrication of the Left Front PG Cam and Right Front PG Cam

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<Lubrication Points> Bottom of the EJ Frame Assy EJ Frame Assy
1. Two contact points between
Seven contact points between the
the EJ Frame Assy and the
bushings of the Paper Guide Front 1 1
Paper Guide Front Assy
Assy and EJ Roller Shaft/PF
Roller Shaft. 2. Contact point between the left
side of EJ Frame Assy L and
<Type> the EJ Release Frame Assy L
G-71 3. Spur Gear 8.8 (L/R) (x2)
4. Toothed areas of EJ Release
<Application Amount> Rack (L/R) (x2)
1 x sufficient quantity Left of the EJ Frame Assy
<Type>
<Application Timing> G-71
EJ Frame Assy
Before installing the Paper Guide
Front Assy <Application Amount>
1. 2 x sufficient quantity
<Remarks> 2
2. Sufficient quantity
Apply with brush
3. 1 x 1 circle
Application Point 4. 1 x toothed areas
Left side Spur Gear 8.8 <Application Timing>

Figure 6-4. Lubrication of the Paper Guide Front Assy 3 (1), (2) Before installing the EJ
Frame Assy
<Lubrication Points> 4 (3), (4) Before installing the EJ
1. Two points at the slits of the Release Frame Assy L/R
Sub Cassette Slider
<Remarks>
2. Two points at the bearings of EJ Release Rack Apply with injector
the Sub Cassette Slider
<Type>
Right side
G-74 Spur Gear 8.8
3
4
Sub Cassette Slider
Sufficient quantity
Before installing the Cassette
Application Point Assy
EJ Release Rack Application Point
<Remarks>
Apply with brush
Figure 6-6. Lubrication of the EJ Release Assy L/R and EJ Release Racks
Figure 6-5. Lubrication of the Sub Cassette Slider

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<Lubrication Points> <Lubrication Points>

Contact point between the EJ 1. Ten contact points between the
EJ Release Frame Assy L Release Frame Assy L and the EJ Intermediate Roller shaft Intermediate Roller shaft and the
Release Slider Frame Lower ASF Paper Guide Assy
2. On the shaft of Spur Gear 26
<Type>
G-71 <Type>
G-71
Sufficient quantity <Application Amount>
1. 1 x 1 circle
2. 1 x 1 circle
Before installing the EJ Release
Frame Assy L <Application Timing>
Lower ASF Paper Guide Assy
EJ Release Slider Frame Before installing the Lower ASF
<Remarks>
Application Point Application Point Paper Guide Assy
Apply with brush
<Remarks>
Figure 6-7. Lubrication of the EJ Release Frame Assy L Lower ASF Paper Guide Assy
Apply with injector
<Lubrication Points> Spur Gear 26

Spur Gear 15.2 1. On the shaft of Spur Gear 15.2
2. On the toothed area of Spur
Gear 26.4
<Type>
G-71
CDR Tray
Application Point 1. 1 x 1 circle
2. 1 x half circle
<Application Timing> Application Point

Spur Gear 26.4
Before installing the CDR Tray
Figure 6-9. Lubrication of the Lower ASF Paper Guide Assy
<Remarks>
Apply with injector
Application Point
Figure 6-8. Lubrication of the Spur Gear 15.2 and Spur Gear 26.4

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Spur Gear A On the toothed areas of the Spur 1. Two toothed areas of the Pick
Gear A, B, C and Combination Up Roller transmission shaft
Gear A, B 2. Two contact points between
Combination Gear A
the Pick Up Roller and Pick Up
<Type>
Frame
G-71
3. Three contact points between
Spur Gear B the Pick Up Roller
transmission shaft and Pick Up
1 x half circle
Spur Gear C Frame
Combination <Type>
Gear B Before installing each gear Pick Up Roller
transmission shaft G-74
Application Point <Remarks>
Apply with injector
Sufficient quantity
Figure 6-10. Lubrication of the APG related gears
Before installing the Pick Up
<Lubrication Points> Pick Up Roller Application Point Roller
Four contact points between the
EJ Release Trigger <Remarks>
Spur Gear 17.6 and the EJ Release
Trigger Apply with injector
Spur Gear 17.6
<Type> Figure 6-12. Lubrication of the Pick Up Roller transmission shaft
G-74
1. On half the toothed area of the
Ribs of the Spur Gear 17.6 x 4
Spur Gear 36
points
2. On the shaft of the Base Frame
Spur Gear 36 <Type>
Before installing the Transmission
Arm G-71
Application Point <Remarks> <Application Amount>

Apply with injector Sufficient quantity
Figure 6-11. Lubrication of the Spur Gear 17.6 <Application Timing>

Before installing the CDR Guide
<Remarks>
Application Point Base Frame
Apply with injector
Figure 6-13. Lubrication of the Spur Gear 36

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Two Contact points between the CDR Guide On the CDR Guide
LD Roller shaft and the Base
Frame <Type>
G-74
LD Roller shaft
<Type>
G-71 <Application Amount>
Sufficient quantity all along
1 x 1 circle <Application Timing>
Before installing the CDR Guide
Before installing the LD Roller <Remarks>
Application Point shaft Application Point Apply with injector
<Remarks> Figure 6-16. Lubrication of the CDR Guide

Apply with injector
Figure 6-14. Lubrication of the LD Roller shaft <Lubrication Points>

On the shaft of the Panel Unit
Panel Unit
(3mm away from the left end)
Two contact points between the <Type>
3mm
Intermediate Roller shaft and the G-71
Base Frame
Intermediate Roller shaft <Type> 1 x 10mm
G-71
<Application Amount> Before installing the Panel Unit
1 x 1 circle
<Remarks>
<Application Timing> Application Point
Apply with injector
Before installing the Intermediate
Application Point Roller shaft Figure 6-17. Lubrication of the Panel Unit (Artisan 710/PX710W/TX710W)
<Remarks>
Apply with injector
Figure 6-15. Lubrication of the Intermediate Roller Shaft

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CHAPTER
7
APPENDIX
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7.1 Connector Summary

This section shows the connections between the main components of Epson Artisan
810/Epson Stylus Photo PX810FW/TX810FW/Epson Artisan 710/Epson Stylus Photo
PX710W/TX710W.
C H E C K The connector summary in this chapter is applied to Epson Artisan

P O IN T 810/710/Epson Stylus Photo PX810FW/TX810FW/PX710W/
TX710W. For the summary for Epson Artisan 835/837/725/730/
Epson Stylus Photo PX820FWD/TX820FWD/PX830FWD/
PX720WD/TX720WD/PX730WD/TX730WD, see below.
Epson Artisan 835/837/725/730/Epson Stylus Photo
PX730WD/TX730WD: 8.6 Connector Summary (p.279)
Epson Artisan 837/730/Epson Stylus Photo PX830FWD/
PX730WD/TX730WD: 9.6 Connector Summary (p.324)
APPENDIX Connector Summary 247

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Note* : The model number of the main boards is as follows.

Only Epson Artisan 810/
CA29 MAIN: Epson Artisan 810/Epson Stylus Photo PX810FW/TX810FW
Epson Stylus Photo PX810FW/ CA30 MAIN: Epson Artisan 710/Epson Stylus Photo PX710W/TX710W
Epson Stylus Photo TX810FW CA29 PSB/PSE
CA29 IF-B CN2
CN1
LINE Port CN20 CN1 AC in ADF Unit
EXT Port CN21 Only Epson Artisan 810/
Scanner Unit Epson Stylus Photo PX810FW/
Epson Stylus Photo TX810FW
Carriage Assy
CN10 Scanner Open Sensor DOC Sensor
CN36 CN501
CN1
CN2 CN41 CIS Module PE Sensor
Printhead
CN3
CN49 Scanner Encoder
CN4 ADF Motor
Scanner Motor
CN6
CN51
PW Sensor CR Encoder
CN25
Operation Panel Unit
B Epson Artisan 810/
C *
Epson Stylus Photo PX810FW/
Main Board Epson Stylus Photo TX810FW
M CN1
CSIC CN5 CA29 PNL CN2 3.5 inch LCD Module
Y
CN1
LC CN33 CN3 Touch panel
LM CR Contact Module CN4 CN5 SUB-C Board
CN12 Photo Tray Sensor
PF Encoder CN13 Duplex Unit Sensor

CN8
CN4 CN5 SUB-B Board
PE Sensor CN9 CA29 PNL-B

Ink System CN2 CN1 CN7 CN21 CR Motor Epson Artisan 710/
Epson Stylus Photo PX710W/
CA29 SUB CN22 PF Motor Epson Stylus Photo TX710W
CN31 CA30 PNL CN2
CN35 CN30 2.5 inch LCD Module
CN24 Decompression Motor
CN1
CN3 CN4
Wired LAN USB 2.0
CN2 USB Host 2.0
CN1
J2 CA52 STG CN7 Compact Flash CN5 CN6
CN3 CN8 MS/SD/xD/MMC CA30 PNL-B
Wireless LAN Module
Figure 7-1. Block Diagram
APPENDIX Connector Summary 248

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7.2 Exploded Diagram / Parts List

This manual does not provide exploded diagrams or parts list.
For the information, see SPI (Service Parts Information).
APPENDIX Exploded Diagram / Parts List 249

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CHAPTER
8
Artisan 835/725/PX820FWD/TX820FWD/PX720WD/TX720WD
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8.1 Overview Touch panel

Artisan 725/PX720WD/TX720WD employs an capacitive touch panel.
See Chapter 9 (p280) for Artisan 837/730/PX830FWD/ For features and specifications other than those above, see Comparison Table
C H E C K
P O IN T PX730WD/TX730WD. (TBD).
In this chapter, the product names are called as follows: Operation principles for Artisan 835/725/PX820FWD/TX820FWD/PX720WD/
TX720WD
Notation Product name
The power-on sequence of Artisan 835/725/PX820FWD/TX820FWD/PX720WD/
Artisan 810/PX810FW/ Epson Artisan 810/Epson Stylus Photo TX720WD differ from the others. For the details, see 8.2 Operation principles
TX810FW PX810FW/Epson Stylus Photo TX810FW (p.252). For the information on other than the power-on sequence, see Chapter 2
Artisan 710/PX710W/ Epson Artisan 710/Epson Stylus Photo OPERATING PRINCIPLES(p48).
TX710W PX710W/Epson Stylus Photo TX710W Troubleshooting for Artisan 835/725/PX820FWD/TX820FWD/PX720WD/
Artisan 835/PX820FWD/ Epson Artisan 835/Epson Stylus Photo TX720WD
TX820FWD PX820FWD/Epson Stylus Photo TX820FWD See description in Chapter 3 TROUBLESHOOTING(p60). However, the
Artisan 725/PX720WD/ Epson Artisan 725/Epson Stylus Photo description related to the AID function is not necessary for Epson Artisan 835/
TX720WD PX720WD/Epson Stylus Photo TX720WD 725/Epson Stylus Photo PX820FWD/TX820FWD/PX720WD/TX720WD
Epson Artisan 837/Epson Stylus Photo because it is not equipped with the AID function.
PX830FWD Disassembly/reassembly procedures for Artisan 835/725/PX820FWD/
Artisan 730/PX730WD/ Epson Artisan 730/Epson Stylus Photo TX820FWD/PX720WD/TX720WD
TX730WD PX730WD/Epson Stylus Photo TX730WD See description in 8.3 Disassembly/assembly (p.257) for disassembling/
assembling because the procedures for some parts differ between models.
Artisan 835/725/PX820FWD/TX820FWD/PX720WD/TX720WD and Artisan 810/ Required adjustments for Artisan 835/725/PX820FWD/TX820FWD/PX720WD/
710/PX810FW/TX810FWPX710W/TX710W use similar mechanisms, and basically TX720WD
common to each other. Therefore, most of the information in prior chapters can apply See description in 8.4 Adjustment (p.271) and make the specified adjustments
to Artisan 835/725/PX820FWD/TX820FWD/PX720WD/TX720WD. because some adjustments/inspections for Artisan 835/725/PX820FWD/
This chapter describes information on Artisan 835/725/PX820FWD/TX820FWD/ TX820FWD/PX720WD/TX720WD differ from those for the others.
PX720WD/TX720WD.
Maintenance information for Artisan 835/725/PX820FWD/TX820FWD/
Follow the instructions below to get the information on Artisan 835/725/PX820FWD/
PX720WD/TX720WD
TX820FWD/PX720WD/TX720WD.
The lubrication points are the same as those of Artisan 810/710/PX810FW/
INSTRUCTIONS FOR ARTISAN 835/725/PX820FWD/TX820FWD/PX720WD/TX720WD TX810FWPX710W/TX710W, therefore, see 6.1.3 Lubrication (p.240). Other
Features and specifications for Artisan 835/725/PX820FWD/TX820FWD/ maintenance information specific to Artisan 835/725/PX820FWD/TX820FWD/
PX720WD/TX720WD PX720WD/TX720WD is provided in 8.5 Maintenance (p.278)
Common features Connector summary, exploded diagram and parts list for Artisan 835/725/
Unlike Artisan 810/710/PX810FW/TX810FWPX710W/TX710W, Artisan PX820FWD/TX820FWD/PX720WD/TX720WD
835/725/PX820FWD/TX820FWD/PX720WD/TX720WD does not have the See 8.6 Connector Summary (p.279) for the connector summary for Artisan
auto nozzle check (printhead cleaning) function using AID. 835/725/PX820FWD/TX820FWD/PX720WD/TX720WD.
Product color This manual does not provide the exploded diagrams or the parts list. For such
Artisan 835/PX820FWD/TX820FWD: black only information, see SPI (Service Parts Information).
Artisan 725/PX720WD/TX720WD: black, and white for some
destinations
Artisan 835/725/PX820FWD/TX820FWD/PX720WD/TX720WD Overview 251
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8.2 Operation principles 8.2.1.1 Simple Reset Sequence
This section describes information for Artisan 835/725/PX820FWD/TX820FWD/ This sequence is executed at power-on under the following conditions:
PX720WD/TX720WD. For the information other than mentioned in this section, see After powered off normally without any paper jam or fatal error.
Chapter 2 OPERATING PRINCIPLES(p48). At power-on, the CDR Tray is retracted, and the carriage is in the home
position.
C H E C K The power-on sequence for Artisan 835/725/PX820FWD/
P O IN T TX820FWD/PX720WD/TX720WD differs from that for the others This section describes the printer operations in the Simple Reset Sequence under the
because it does not have the AID function. following preconditions in Table 8-1 Detailed Operations in Simple Reset Sequence.
Preconditions
Set to PG- and the EJ Frame is down.
8.2.1 Power-On Sequence No paper is on the paper path.
Scanner Open Error is not occurring.
Initializing operations of this printer at power-on differ between when powered off
Duplex Unit is not installed.
normally (Simple Reset Sequence (p252)) and when powered off abnormally (All Reset
Sequence (p254)). This section describes how this printer operates in the Simple Reset CR Stopper is removed.
Sequence and in the All Reset Sequence under certain conditions. Initial ink charge is completed.
No ink cartridge is in either ink low or ink end status.
C H E C K In the following sections, simplified diagrams of the printer describe
P O IN T operations in each sequence. See 2.2 Power-On Sequence (p.53) Table 8-1. Detailed Operations in Simple Reset Sequence
for how to use the diagrams. PF Drive Decom-
Status Pump
ink over flow
---
PG-
6
confirm the scanner is not open.
1-2. Readout the value of waste ink counter 80 HP 0
to check if waste ink overflow is
occurring. ---
PG++
PG-
6
2. Seeking the home position 80 HP 0
2-1. PF Motor rotates counterclockwise to ---

release the CR lock. PG++
PG-
6
Artisan 835/725/PX820FWD/TX820FWD/PX720WD/TX720WD Operation principles 252

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Table 8-1. Detailed Operations in Simple Reset Sequence Table 8-1. Detailed Operations in Simple Reset Sequence
2-2. The carriage moves to the 0-digit side 3. Low temperature operation sequence *1 80 HP 0
slowly and checks it touches the Right 3-1. The carriage moves back and forth
Frame. If the amount of carriage ---
80 HP 0 1
movement falls within the specified side for two times.
PG-
6
steps when the carriage touches the --- 4. Set to the Intermediate Position
Right Frame, the home position is fixed. PG++
PG- 80 HP 0
Afterward, the carriage position is 4-1. To avoid applying excess load at the PF
monitored according to the signals from Measurement next, the carriage moves ---
PG++
the CR Encoder. to the 0-digit side and sets the Switch PG-
6
Lever to the Intermediate Position.
Transmission Arm, the PF Motor rotates 4-2. The carriage returns to the home 80 HP 0
clockwise to confirm the Transmission --- position.

PG++ ---
Arm touches the frame. PG- PG++
PG-
6
1 5. PF Motor Measurement 80 HP 0
Transmission Arm to the CDR Tray --- 5-1. The PF Motor rotates clockwise until the
PG++ ---
Drive Position. PG- PF Roller turns three times to perform a PG++
PG-
2-5. The carriage returns to the home load measurement. 6

80 HP 0
position.
1
6. Detecting ink cartridges and 80 HP 0
--- initializing the ink system
PG++
PG-
---
PG-
2-6. To confirm the CDR Tray is retracted detects the ink remaining.*2 6
80 HP 0 1
fully, the PF Motor rotates 7. CR lock setting 80 HP 0
counterclockwise to detect the tray is --- 7-1. The PF Motor rotates clockwise to set
PG++ ---
the CR lock. PG++
PG-
6
2-7. To shift the Transmission Arm to the Ink 80 HP 0 1
System Drive Position, the carriage Note *1 : Executed when the detected temperature is under 5 oC (41 oF) by the thermistor on
PG++
PG-
the Printhead.
*2 : A periodic empty suction may be performed depending on the status.
PG++

PG++
Drive Position. PG-
2-10.The carriage returns to the home 80 HP 0

position.
---
PG++
PG-
6

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8.2.1.2 All Reset Sequence Table 8-2. Detailed operations in All Reset Sequence
PF Drive Decom-
This sequence is executed at power-on under either of the following conditions:
After a power failure or a fatal error Status Pump
Paper jam is occurring. 2-2. The carriage moves to the 0-digit side
CDR Tray is not retracted. Frame. If the amount of carriage
The carriage is out of the home position. movement falls within the specified
80 HP 0 1
steps when the carriage touches the ---

This section describes the printer operations in the All Reset Sequence under the Right Frame, the home position is fixed. PG++
PG-
following preconditions in Table 8-2 Detailed operations in All Reset Sequence. Afterward, the carriage position is
monitored according to the signals from
Preconditions the CR Encoder.
Primary power is abnormally turned off under the following conditions: 2-3. To detect the origin position of the 80 HP 0
The carriage is in the home position. clockwise to confirm the Transmission ---
PG++
CDR Tray is retracted. Arm touches the frame. PG-
Set to PG- and the EJ Frame is down. 2-4. The PF Motor rotates counterclockwise 80 HP 0 1
No paper is on the paper path. Transmission Arm to the CDR Tray ---
PG++
Scanner Open Error is not occurring. Drive Position. PG-
Duplex Unit is not installed. 2-5. The carriage returns to the home 80 HP 0 1
position.
CR Stopper is removed. ---
PG++
Initial ink charge is completed. PG-
No ink cartridge is in either ink low or ink end status. 2-6. To confirm the CDR Tray is retracted 80 HP 0 1
fully, the PF Motor rotates
Table 8-2. Detailed operations in All Reset Sequence counterclockwise to detect the tray is ---
PG++
PF Drive Decom-
Operation Printer Operation Status Shift pression 2-7. To shift the Transmission Arm to the Ink 80 HP 0 1
Status Pump System Drive Position, the carriage

PG++
PG-
ink over flow

--- 2-8. To detect the origin position of the 80 HP 0
PG-
6
confirm the scanner is not open. clockwise to confirm the Transmission ---
1-2. Readout the value of waste ink counter 80 HP 0 Arm touches the frame.
PG++
PG-
to check if waste ink overflow is

occurring. --- 2-9. The PF Motor rotates counterclockwise 80 HP 0
PG++
PG- by the specified steps to shift the
6
2. Seeking the home position 80 HP 0 Drive Position.
PG++
PG-
2-1. PF Motor rotates counterclockwise to --- 2-10.The carriage returns to the home 80 HP 0
release the CR lock. PG++
position.
PG-
6
---
PG++
PG-
6

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Table 8-2. Detailed operations in All Reset Sequence Table 8-2. Detailed operations in All Reset Sequence
3. PF Initialization 5-2. The carriage returns to the home 80 HP 0
3-1. To initialize the Paper feed mechanism 80 HP 0 position.
---
while no drive force transmitted to any --- PG++ 4
PG-
mechanisms, the carriage moves to the PG++
PG-
0-digit side to set the Switch Lever to 6
5-3. The PF Motor rotates counterclockwise
80 HP 0
the Intermediate Position. by the specified steps to move the EJ
3-2. The carriage returns to the home 80 HP 0 Release Trigger to the position where ---
position. the carriage can press it to the 80-digit PG++
PG-
4
--- side.
PG++
PG-
6 5-4. To transmit the PF Motor's drive force to
3-3. The PF Motor rotates clockwise for the EJ Frame mechanism, the carriage 80 HP 0
80 HP 0
about two seconds. moves quickly to the 80-digit side, and
--- ---
presses the EJ Release Trigger to the PG++ 4
PG++ PG-
PG-
6
Left Frame with its left side to engage
the related gears.
4. Setting the APG to PG ++ 80 HP 0 1 5-5. The PF Motor rotates clockwise until 80 HP 0
4-1. To shift the Transmission Arm to the --- reaching the limit to move the EJ Frame
APG Drive Position, the carriage moves PG++ Assy up to the highest position. ---
PG- PG++ 4
to the Right Frame. PG-
4-2. To detect the origin position of the 80 HP 0 5-6. The PF Motor rotates counterclockwise 80 HP 0
--- until reaching the limit to move the EJ
clockwise to confirm the Transmission
PG++ Frame Assy up to the lowest position ---
(default).
PG++
PG-
4
4-3. The PF Motor rotates counterclockwise 80 HP 0 6. APG Initialization

Transmission Arm to the APG Drive --- 6-1. The carriage moves to the 0-digit side to 80 HP 0 1
Position.
PG++
PG- release the Switch Lever from the ---
Intermediate Position and shift the PG++
4-4. The carriage returns to the home 80 HP 0 Transmission Arm to the APG Drive
PG-
position. Position.
---
PG++
PG-
4 6-2. The carriage returns to the home 80 HP 0 1
position.
4-5. The PF Motor rotates clockwise until ---
80 HP 0 PG++ 4
reaching the limit to set the PG position PG-
to PG++. ---
PG++
PG-
4 6-3. The PF Motor rotates counterclockwise 80 HP 0 1
until reaching the limit to set the PG
5. EJ Frame Reset position to PG-. ---
PG++ 4
80 HP 0 PG-
5-1. To set the EJ Frame Assy to the default
position, the carriage moves to the 0-digit --- 6-4. The PF Motor rotates clockwise until 80 HP 0
PG++
side and set the Switch Lever to the PG- reaching the limit to set the PG position
Intermediate Position. to PG++. ---
PG++ 4
PG-

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Table 8-2. Detailed operations in All Reset Sequence Table 8-2. Detailed operations in All Reset Sequence
6-5. The PF Motor rotates counterclockwise 80 HP 0 11-4.The carriage returns to the home 80 HP 0
1
until reaching the limit to set the PG position.
position to PG-; which is its default --- ---
PG++ 4 PG++
position. PG- PG-
6
7. Low temperature operation sequence *1 80 HP 0 11-5. The PF Motor rotates clockwise to set 80 HP 0
7-1. The carriage moves back and forth the CR lock.
--- ---
PG-
4 PG++
PG-
side for two times. 6
8. Set to the Intermediate Position Note *1 : Executed when the detected temperature is under 5 oC (41 oF) by the thermistor on
80 HP 0
8-1. To avoid applying excess load at the PF the Printhead.
Measurement next, the carriage moves ---
to the 0-digit side and sets the Switch
PG++
PG-
6
*2 : A periodic empty suction may be performed depending on the status.
Lever to the Intermediate Position.
position.
---
PG++
PG-
6
9. PF Motor Measurement 80 HP 0
9-1. The PF Motor rotates clockwise until the ---

PF Roller turns three times to perform a PG++
PG-
6
load measurement.
10.Detecting ink cartridges and 80 HP 0
initializing the ink system
---
PG-
6
detects the ink remaining.*2
11.CR lock setting 80 HP 0 1
11-1. To shift the Transmission Arm to the ---
Ink System Drive Position, the carriage PG++
PG-
moves to the Right Frame.
11-2.To detect the origin position of the 80 HP 0
PG++
11-3.The PF Motor rotates counterclockwise 80 HP 0

PG++
Drive Position. PG-

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8.3 Disassembly/assembly
8.3.1 Procedural Differences between the Models
The disassembly/reassembly procedures for some parts of Artisan 810/710/PX810FW/TX810FWPX710W/TX710W and Artisan 835/725/PX820FWD/TX820FWD/PX720WD/
TX720WD are different. For the parts other than those mentioned in the following table, you can take the same procedures for disassembling/assembling as those for the following
models.
Artisan 835/PX820FWD/TX820FWD: same as those for Artisan 810/PX810FW/TX810FW
Artisan 725/PX720WD/TX720WD: same as those for Artisan 710/PX710W/TX710W
When disassembling or assembling, check the following table, 4.1.1 Precautions (p.101), 4.1.2 Tools (p.102), and 4.1.3 Work Completion Check (p.102), and confirm
8.3.2 Disassembly Procedures (p.259) to see the appropriate disassembling/assembling procedures.

Differences
Artisan 835/PX820FWD/TX820FWD Artisan 725/PX720WD/TX720WD
The procedure is different from that for Artisan 810/
No ADF mechanism Artisan 835/PX820FWD/TX820FWD
ADF Unit PX810FW/TX810FW because the shape of the hinge for the
(same as Artisan 710/PX710W/TX710W) 8.3.2.1 " ADF Unit " (p.261)
ADF Unit differs.
Artisan 835/PX820FWD/TX820FWD
Upper The procedure is different from that for Artisan 710/ 4.2.3.5 " Upper Housing " (p.115)
Same as Artisan 810/PX810FW/TX810FW
Housing PX710W/TX710W because the Panel Unit differs. Artisan 725/PX720WD/TX720WD
8.3.2.2 " Upper Housing " (p.263)
Artisan 835/PX820FWD/TX820FWD
The procedure is different from that for Artisan 710/
4.2.4.1 " Panel Unit " (p.124)
Panel Unit Same as Artisan 810/PX810FW/TX810FW PX710W/TX710W because the capacitive touch panel and
the 2.5 inch LCD are employed. Artisan 725/PX720WD/TX720WD
8.3.2.3 " Panel Unit " (p.265)
Artisan 835/725/PX820FWD/TX820FWD/PX720WD/TX720WD Disassembly/assembly 257

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Differences
Artisan 835/PX820FWD/TX820FWD Artisan 725/PX720WD/TX720WD
The procedure is different from that for Artisan 810/710/PX810FW/TX810FWPX710W/TX710W because the hooks (x2)
are added to prevent the CR Scale from disengaging from the slit of the CR Encoder Sensor.
Artisan 835/725/PX820FWD/TX820FWD/
CR Scale PX720WD/TX720WD
8.3.2.4 " CR Scale " (p.267)
Artisan 835/725/PX820FWD/TX820FWD/
Because the AID function is not equipped, the procedure is different from that for Artisan 810/710/PX810FW/
Ink System PX720WD/TX720WD
TX810FWPX710W/TX710W.
8.3.2.5 " Ink System " (p.269)

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8.3.2 Disassembly Procedures

START
8.3.2.1 ADF Unit (p261) 4.2.3.13 Paper Guide 4.2.3.9 Rear ASF Paper 4.2.5.11 Waste Ink Tray 4.2.3.4 Upper Left 4.2.3.12 Cassette Unit/EJ
(Artisan 835/PX820FWD/ Top Assy (p123) Guide Cover (p119) Assy (p153) Housing / Panel Lock Cover Assy (p122)
TX820FWD) Button (p114)
4.3.1.1 Scanner Unit 4.2.4.1 Panel Unit (p124) 4.2.5.10 Pick-up Roller 4.2.5.12 Lower Paper
(p176) (Artisan 835/PX820FWD/ (p152) Guide Waste Ink Pad
TX820FWD) Assy (p156)
4.2.3.4 Upper Left

Housing / Panel Lock 4.2.3.3 Hinge (p113) See Flowchart 8-2 Disassembling Flowchart (2) (p260) for
Button (p114) disassembling procedures of the Scanner Unit and the ADF Unit.
Top Assy (p123)
4.2.3.5 Upper Housing 8.3.2.2 Upper Housing 8.3.2.3 Panel Unit (p265)
(p115) (Artisan 835/ (p263) (Artisan 725/PX720WD/
PX820FWD/TX820FWD) (Artisan 725/PX720WD/
TX720WD) TX720WD)
4.2.3.6 Rear Left 4.2.3.8 Stacker Assy 4.2.3.3 Hinge (p113) 4.2.5.1 Printhead (p132) 4.2.5.5 CSIC Assy 8.3.2.5 Ink System
8.3.2.4 CR Scale (p267)
Housing (p117) (p118) (p142) (p269)
4.2.3.7 Left Housing /

Decoration Belt L 4.2.3.10 Rear Right
FAX Housing (p120) C H E C K Some pictures in this manual are for Artisan 800/Epson Stylus Photo
(p117)
P O IN T PX800FW/TX800FW and Artisan 700/Epson Stylus Photo PX700W/
4.2.4.3 Power Supply 4.2.5.3 PF Encoder 4.2.3.11 Right Housing /
TX700W; therefore, the shapes of the parts are different from those of
Unit (p129) (p140) Card Cover (p121) Artisan 835/725/PX820FWD/TX820FWD/PX720WD/TX720WD, but the
differences does not affect the disassembly/reassembly procedures.
4.2.3.9 Rear ASF Paper 4.2.4.2 Main Board /
4.2.4.4 Wireless LAN
Guide Cover (p119) Grounding Plate M/B
(p126) Board (p130) The colored blocks indicate the following.
Red: Basically the disassembling procedures are in common with
4.2.5.8 Lower ASF Paper 4.2.5.4 Decompression 4.2.4.4 Wireless LAN both Artisan 835/PX820FWD/TX820FWD and Artisan 725/
Guide Assy (p148) Pump Unit (p141) Board (p130)
PX720WD/TX720WD, but some parts differ in shape.
Blue: Artisan 835/PX820FWD/TX820FWD only.
4.2.5.9 CDR Tray Assy 4.2.5.5 CSIC Assy
(p151) (p142) Yellow: Artisan 725/PX720WD/TX720WD only.
The parts surrounded with dotted line are not the shortest ways of
4.2.5.1 Printhead
(p132) removing them, but you need to remove the parts/units if they exist on the
way to the target part/unit.
4.2.5.6 Ink Supply IC
Holder Assy (p143) When replacing the printer mechanism, see 4.2.1 "Parts transferred from
the old printer when replacing the Printer Mechanism" (p108) to transfer
4.2.4.5 Card Slot Assy the parts from the old printer to the new one.
(p131)
When replacing the Head Supply Assy, see 4.2.2 "Replacing the Head
Supply Assy" (p109).

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Disassembling the ADF Unit

(Artisan 835/PX820FWD/TX820FWD only) Disassembling the Scanner Unit
START START START

(Artisan 835/PX820FWD/ (Artisan 725/PX720WD/
TX820FWD) TX720WD)
4.2.7.2 ADF Cover Assy/ADF 4.2.7.1 ADF Hinge (p165) 4.2.6.1 Scanner Upper
Cover L (p165) 4.3.3.1 Document Cover (p191)
Housing (p157)
4.2.7.4 ADF Right Cover/ADF 4.2.7.3 ADF LD Frame Assy 4.3.3.2 Scanner Upper Housing
Rear Cover (p167) (p167) (p191)
4.2.7.5 ADF Cover Stacker/

(p169) 4.2.6.2 Scanner Motor 4.2.6.4 Scanner CR Encoder 4.2.6.5 Cover Open Sensor
Unit (p158) Board (p162) (p163)
4.2.7.6 ADF Front Cover

(p170) 4.2.6.3 Scanner Carriage Unit
(p160)
4.2.7.7 ADF Document

Support Assy (p170)
4.2.7.8 ADF Frame Unit (p171)
4.2.7.10 ADF PF Roller

4.2.7.9 ADF Motor Unit (p172) (p175)

P O IN T Blue: Artisan 835/PX820FWD/TX820FWD only.
Yellow: Artisan 725/PX720WD/TX720WD only.

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8.3.2.1 ADF Unit 1. Open the Scanner Unit.

2. Cut the harness cover clamp with a nipper as shown in Fig. 8-3 and remove
C H E C K This section describes the disassembly/reassembly procedures of the
the harness cover clamp.
P O IN T ADF Unit for Artisan 835/837/PX820FWD/TX820FWD/
3. Slide the Cable Cover to the rear of the printer by pushing the point A of the
PX830FWD.
Cable Cover to release the hooks (x4) and ribs (x2), and remove the Cable
Cover.
Harness cover clamp Right side
None Harness cover clamp
Removal procedure
C H E C K Artisan 837/PX830FWD does not have the harness cover clamp, Cable Cover
Cutting position
P O IN T therefore, skip Step 2 in the following procedure.
The harness cover clamp needs to be cut when removing, and Cross-
cannot be reused. When installing the Cable Cover, replace it section
Point A
with a new one.
Harness cover clamp before cut Harness cover clamp after cut
Hook
Rib
Figure 8-3. Removing the Cable Cover
4. Disconnect the ADF Motor Cable and ADF Sensor Cable from the connectors
on the Main Board. (See Fig. 8-4.)
Figure 8-1. Damaged stopper 5. Pull out the terminal of the grounding wire from the fixing rib of the frame.
A hook releaser is required to release the hook engaging with
the hinges of the ADF Unit. Prepare two pieces of metal plate in Grounding wire
the following size, and make the hook releasers (x2) before
ADF Motor Cable
taking the following procedure.
0.3 mm 20 mm
Sample
Terminal of grounding
25 mm wire and the fixing rib
Main Board
When attached
ADF Sensor Cable
25 mm
Fold it on dotted
line at right angle
Figure 8-2. Hook Releaser for the Hinge of the ADF Unit Figure 8-4. Removing the ADF Unit (1)

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6. Open the ADF Unit and insert the hook releasers (x2) fully as shown below 7. With the hook releasers (x2) inserted, hold the center of the ADF Unit and
into the holes (x2) of the Scanner Upper Housing; where the hinges of the ADF release the hooks (x2) of the hinges and hook (x1) of the ADF Cable Cover
Unit are attached, to release the hooks (x2) of the Scanner Upper Housing. from the rear side of the printer using a flathead screwdriver or the like. (See
Fig. 8-6.)
Cross-section view of the hinge OK
Insert the hook releaser fully C A U T IO N Take care not to let the cables get caught by the housing of the
to release the hook. Scanner Unit.
Hook releaser
Hinge
8. Remove the ADF Unit while pulling out the ADF Motor Cable, the ADF
Sensor Cable and the grounding wire from the hole of the Scanner Unit.
NG
If the hook releaser is not Cross-section view of the hinge
fully inserted, the hook
cannot be released.
Hook
Hinge
Hook releaser
Hook
ADF Unit
Hinges
ADF Unit
Hole of the Scanner Upper Housing
ADF Cable Cover
Figure 8-5. Removing the ADF Unit (2) Hole of the Scanner Unit Hook
C H E C K Make sure to insert the hook releaser into the hole of the Scanner
P O IN T Upper Housing fully to release the hook.
If the hook releaser is not fully inserted into the hole, the hook Figure 8-6. Removing the ADF Unit (3)
cannot be released because the releaser is blocked by the Hinge. (See
Fig. 8-5.)
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To confirm the ADF Unit is properly secured after installing the 8.3.2.2 Upper Housing
ADF Unit without the hook releasers attached, make sure the
hinges of the ADF Unit will not come off even if they are
P O IN T Upper Housing for Artisan 725/PX720WD/TX720WD.
unhooked from the rear of the printer. (See Fig. 8-6.)
The disassembly/reassembly procedures for Artisan 835/
Insert the terminal of the grounding wire to the end of the rib of
PX820FWD/TX820FWD are the same as those for Artisan 810/
the Frame. (See Fig. 8-4.)
PX810FW/TX810FW, therefore, see 4.2.3.5 "Upper Housing"
For routing cables, see 4.4 "Routing FFC/cables" (p193).
(p115) for the procedures.
When installing the Cable Cover, secure it with a new Harness
Removal procedure

careful not to deform the Frame when removing the screw.
1. Remove the screw (x1) and release the grounding wire.
Grounding
wire

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2. Open the Panel Unit. (See Fig. 8-8.) 6. Remove the screws (x10) that secure the Upper Housing.
3. Release the hook (x1) on the rear of the Panel Unit, and remove the Panel
Rear Cover.
2
5
Panel Unit 3
4
Upper Housing 6
Rear of Panel Unit

8
7
1
10
Hook Panel Rear Cover Panel Unit

C.B.P. 3x10 (61Kgfcm) C.B.S. 3x6 (81Kgfcm)
C.B.P. 3x10 (black) (61Kgfcm) C.B.S. 3x8 (black) (81Kgfcm)
C.B.A. 3x6 (black) (61Kgfcm) C.B.P. 3x10 (black) (61Kgfcm)
4. Peel off the Panel FFC and the ferrite core that are secured to the Panel Shield
Plate with the double-sided tape (x2), and disconnect the Panel FFC from the 7. Lift the Panel Unit until the screw (x1) under the Right Hinge can be seen, and
connector on the Panel Unit. remove the screw (x1).
5. Pull out the ferrite core from the Panel FFC.
C.B.P. 3x12 (black) (6+1Kgfcm)
Rear of Panel Unit Panel Unit Panel FFC Panel Shield Plate
Right Hinge
Connector Double-sided tape


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8. While lifting the Upper Housing, pull out the Panel FFC from the hole of the 8.3.2.3 Panel Unit
Upper Housing and remove the Upper Housing.
P O IN T Panel Unit for Artisan 725/PX720WD/TX720WD.
Panel Unit
Upper Housing The disassembly/reassembly procedures for Artisan 835/
PX820FWD/TX820FWD are the same as those for Artisan 810/
PX810FW/TX810FW, therefore, see 4.2.4.1 "Panel Unit" (p124) for
Hole of Upper Housing the procedures.

Panel FFC
Removal procedure
1. Remove the screw (x1) and release the grounding wire. (See 8.3.2.2 Upper
Housing Step1 (p263).)
Figure 8-12. Removing the Upper Housing (5) 2. Open the Panel Unit. (See Fig. 8-8 (p264).)
9. Remove the Panel Unit from the Upper Housing. (See 8.3.2.3 Panel Unit
Rear Cover. (See 8.3.2.2 Upper Housing Step3 (p264).)
Step8 (p266) and after.)
4. Peel off the Panel FFC and the ferrite core that are secured to the Panel Shield
Tighten the screws in the order shown in Fig. 8-10. Plate with the double-sided tape, and disconnect the Panel FFC from the
Secure the Panel FFC and ferrite core to the Panel Shield Plate connector on the Panel Unit. (See 8.3.2.2 Upper Housing Step4 (p264).)
with double-sided tape. (See Fig. 8-9 (p264).) 5. Pull out the ferrite core from the Panel FFC. (See 8.3.2.2 Upper Housing
Fold the Panel FFC at the fold line, and route it along the Step5 (p264).)
marking on the Panel Shield Plate. 6. Remove the screws (x2) that secure the Right Hinge.
Marking
Panel Unit
Figure 8-13. Routing the Panel FFC

R E Q U IR E D
adjustments. (See 8.4 "Adjustment" (p271).) Right Hinge

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7. Tilt the Panel Unit by 45 degrees to align the rib of the shaft on the left side of 9. Pull out the Panel FFC from the Panel Unit, and remove the Panel Unit.
the Panel Unit with the groove of the Upper Housing.
Panel Unit
Groove of the
Upper Housing
Rib of the shaft
Panel FFC
10. Insert the tweezers or the like into the slit of the unlock button and peel off the
Panel Sheet.
Panel Unit Unlock button

8. Lift the Panel Unit so as not to let the Right Hinge interfere with the Upper
Housing, and remove the shaft from the bushing on the left side of the Panel Reference point
for the panel
Unit. sheet attachment
Bushing
Right Hinge
Panel Unit
Panel Sheet


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Taking the top left corner of the Panel Sheet as the reference 8.3.2.4 CR Scale
point, align the top edge with the top rib of the Panel Unit and This section describes the disassembly/reassembly procedures of the
C H E C K
put the left edge against the rib, then attach the Panel Sheet. P O IN T CR Scale for Artisan 835/837/725/730/PX820FWD/TX820FWD/
(See Fig. 8-18 (p266).) PX830FWD/PX720WD/TX720WD/PX730WD/TX730WD.
Secure the Panel FFC and ferrite core to the Panel Shield Plate
with double-sided tape. (See Fig. 8-9 (p264).)
Fold the Panel FFC at the fold line, and route it through the Parts/Components need to be removed in advance:
marking on the Panel Shield Plate. (See Fig. 8-13 (p265).) ADF Unit (Artisan 835/837/PX820FWD/TX820FWD/PX830FWD only)/Scanner
Unit/Upper Left Housing/Paper Guide Top Assy/Upper Housing
R E Q U IR E D Removal procedure
adjustments. (See 8.4 "Adjustment" (p271).)
After replacing the Panel Unit, be sure to perform the required Do not touch the CR Scale with bare hands.
C A U T IO N
lubrication. (See Chapter 6 "MAINTENANCE".)
Do not damage or contaminate the CR Scale.
Take care not to damage (extend too much) the Torsion Spring
16.43.
1. Release the Carriage Lock and move the Carriage Unit to 80-digit side. (See
2. Release the right side of the CR Scale from the hook on 0-digit side of the frame.
3. Remove the CR Scale from the hooks (x2).
Step 2
Hook
CR Scale
Step 3 Hooks
Step 1
CR Scale
Carriage Unit

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4. Move the Carriage Unit to the center.

Attach the CR Scale to the hook on the left of the printer with
5. Pull out the CR Scale from the slit of the CR Encoder Sensor. the chipped part upward. (See Fig. 8-21.)
When installing the Torsion Spring 16.43, follow the procedure
below. (See Fig. 8-21.)
1. Attach the leg A to the hole of the CR Scale.
2. Attach the Torsion Spring 16.43 to the rib on the Main
Frame.
3. Attach the leg B to the cutout of the Main Frame.
Make sure to put the CR Scale through the slit of the CR
Encoder Sensor. (See Fig. 8-20.)
Slit of CR Encoder Sensor
CR Scale Be sure to install the CR Scale on to the hooks (x2). (See Fig.
8-19.)
6. Detach the Torsion Spring 16.43 from the hook of the Main Frame.
7. Rotate the CR Scale 90 degrees as shown below, and remove it from the Main
Frame.
Chipped part
90 degrees
Torsion Spring 16.43
Cutout
CR Scale
Leg B Hook
Rib
Leg A
Torsion Spring 16.43

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8.3.2.5 Ink System

C A U T IO N So as to make description easier, the printer in the photographs
C H E C K This section describes the disassembly/reassembly procedures of the is placed vertically in the following steps. Be careful about ink
P O IN T Ink System for Artisan 835/837/725/730/PX820FWD/TX820FWD/ spilling if the printer is tilted in practical operation.
PX830FWD/PX720WD/TX720WD/PX730WD/TX730WD.
Be careful about ink spilling from the Waste Ink Tube.
Do not damage the rubber seal or the head cleaner on the cap
Parts/Components need to be removed in advance: with frames or other parts. (See Fig. 8-26.)
ADF Unit (Artisan 835/837/PX820FWD/TX820FWD/PX830FWD only)/Scanner 4. Remove the Ink System from the bottom of the printer.
Unit/Upper Left Housing/Paper Guide Top Assy/Upper Housing
Bottom side
Removal procedure
1. Release the Carriage Lock and move the Carriage Unit to the center. (See
Ink System
2. Remove the Waste Ink Tray Assy. (See 4.2.5.11 Waste Ink Tray Assy
(p153).)
3. Remove the screw (x1) that secures the CR Porous Pad Assy.
CR Porous Pad Assy

Waste Ink Tube

Ink System

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Install the Ink System as follows: 3. Align the dowels (x2) and the positioning hole (x1) of the Ink
1. When the Carriage Lock sticks out, rotate the Combination System with the positioning holes (x2) on the Main Frame and the
Gear in the direction of the arrow to lower the Carriage Lock. dowel (x1) on the Transmission Holder Assy shown in Fig. 8-26.
Carriage Lock
Ink System Ink System
Porous Pad Combination Gear Rubber seal,

head cleaner
Figure 8-24. Installing the Ink System (1) Dowel

Positioning hole
2. Press the switch lever in the direction of the arrow and move the
Transmission Arm upward by rotating the Spur Gear to make a
room. Transmission Holder Assy
Switch lever
Spur Gear
Transmission Arm Dowel

Positioning hole
Position A

Transmission Arm
4. Align the dowel of the Ink System with the positioning hole on the
Main Frame. (See Fig. 8-22.)
Transmission Arm

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5. Insert the point A of the CR Porous Pad Assy to the point B of 8.4 Adjustment
the Ink System. After making sure that the porous pad of the
CR Porous Pad Assy touches the porous pad of the Ink System
shown in Fig. 8-24, secure the CR Porous Pad Assy and the Ink
8.4.1 Overview
System together to the frame with the screw. The required adjustments after disassembling and assembling Artisan 835/725/
PX820FWD/TX820FWD/PX720WD/TX720WD are basically the same as those for
Porous Pad CR Porous Pad Assy Artisan 810/710/PX810FW/TX810FWPX710W/TX710W, but some of them are
Point B different. Check the following and make the specified adjustments.
C H E C K The start-up method in the special inspection mode for Artisan

Point A P O IN T 725/PX720WD/TX720WD differs from that for the others. See
8.4.3 "Special Inspection Mode" (p275) for the procedures.
"Touch Panel Calibration" (p276) and "Touch Panel Operation
Check" (p276) are also necessary for Artisan 725/PX720WD/
TX720WD in addition to the adjustments for Artisan 710/
PX710W/TX710W.
Ink System
The AID inspection is not required for Artisan 835/725/
Figure 8-27. Installing the Ink System (4) PX820FWD/TX820FWD/PX720WD/TX720WD because the
AID function is not equipped.
6. Push the switch lever in the direction of the arrow and turn the
spur gear (see Fig. 8-25), then align the Transmission Arm to
the position A (Ink System operation point) shown in Fig. 8-26.
7. Visually check the cap section to make sure that the Ink System
is installed horizontally. If the cap surface is not horizontal, a
fatal error may occur due to interfering with the carriages or
print defect may occur because cleaning can not be performed
due to capping defect.
A D J U S T M E N T After removing/replacing the Ink System, make the specified

R E Q U IR E D
adjustments. (See 8.4 "Adjustment" (p271).)
Artisan 835/725/PX820FWD/TX820FWD/PX720WD/TX720WD Adjustment 271

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E p s o n A r tis a n 8 1 0 /8 3 5 /8 3 7 /7 1 0 /7 2 5 /7 3 0 /E p s o n S ty lu s P h o to P X 8 1 0 F W /T X 8 1 0 F W /P X 8 2 0 F W D /T X 8 2 0 F W D /P X 8 3 0 F W D /P X 7 1 0 W /T X 7 1 0 W /P X 7 2 0 W D /T X 7 2 0 W D /P X 7 3 0 W D /T X 7 3 0 W D Revision E
8.4.2 Required Adjustments (Artisan 835/725/ When the EEPROM Data Copy cannot be made for the main
C A U T IO N
PX820FWD/TX820FWD/PX720WD/TX720WD) board that needs to be replaced, the Waste Ink Tray Assy, the
Table 8-4 lists the required adjustments depending upon the parts being repaired or Lower Paper Guide Waste Ink Pad Assy and CDR Tray Assy
replaced. Find the part(s) you removed or replaced, and check which adjustment(s) must be replaced after replacing the main board with a new
must be carried out. one.
Note : <Meaning of the marks in the table> After all required adjustments are completed, use the Final
O indicates that the adjustment must be carried out. O* indicates that the check pattern print function to print all adjustment patterns
adjustment is recommended. --- indicates that the adjustment is not required. for final check. If you find a problem with the printout patterns,
If you have removed or replaced multiple parts, make sure to check the required carry out the adjustment again.
adjustments for the all parts. And when multiple adjustments must be carried out, be
When using a new main board for replacing the Printer
sure to carry out them in the order given in the Priority row.
Mechanism, the Initial setting must have been made to the main
Note *1 : 5.4.1 I/S Decompress (p235) is carried out before disassembling. Those with
board.
priority 2 or lower are performed after appropriate removal/replacement. (See
4.2.5.1 Printhead (p132) .) C H E C K See Chapter 5 "ADJUSTMENT" for the adjustments other than
*2 : Artisan 835/PX820FWD/TX820FWD only. P O IN T 8.4.4 Touch Panel Calibration (p276) and 8.4.5 Touch Panel
*3 : Artisan 725/PX720WD/TX720WD only. (See 8.4.4 Touch Panel Calibration Operation Check (p276) .
(p276) .)
*4 : Artisan 725/PX720WD/TX720WD only. (See 8.4.5 Touch Panel Operation Check
(p276) .)
*5 : Perform only Check 1 (p217).
*6 : Carry out this operation after removing the Waste Ink Tray Assy.
*7 : Carry out PG Inspection (p230) only, if the position of the notch on the Parallelism
Adjustment Busings have not changed.
Table 8-4. Required Adjustment List (Artisan 835/725/PX820FWD/TX820FWD/PX720WD/TX720WD)
Priority 1 2 3 4 5 6 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28

Initial setting/MAC address setting

Touch Panel operation check*4


Touch Panel calibration *3

Case open sensor check*5

Adjustment Item
EEPROM Data copy
Memory card check

I/S decompress*1*6
Bi-D adjustment
BRS adjustment
PFP adjustment
PW adjustment
PF adjustment
Head ID input
Leak check
Ink charge
Part Name
Remove --- --- --- --- --- --- --- --- --- --- --- --- O --- --- --- --- --- --- --- --- --- --- --- --- --- --- O O
Replace
Main board --- --- --- --- --- --- --- --- O --- --- --- O --- --- --- --- --- --- --- --- --- --- --- --- --- --- O O
(Read OK)
Replace
--- --- --- --- --- O O O --- O O --- O O O --- O O O O O --- O O O O O O O
(Read NG)

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Priority 1 2 3 4 5 6 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28






Adjustment Item
EEPROM Data copy
Memory card check

I/S decompress*1*6
Bi-D adjustment
BRS adjustment
PFP adjustment
PW adjustment
PF adjustment
Head ID input
Leak check
Ink charge
Part Name
Panel Unit Remove --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- O
(Artisan 835/PX820FWD/TX820FWD
Only) Replace --- --- --- --- --- O --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- O
(Artisan 725/PX720WD/TX720WD Only) Replace --- --- --- --- --- --- O O --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- O
Remove O --- O*7 --- --- --- --- --- --- --- --- --- --- --- --- O O O O O O --- --- --- --- --- O O O
Printhead
Replace O O O*7 --- --- --- --- --- --- --- --- --- --- --- O O O O O O O --- --- --- --- O O O O
Head Supply Assy Replace --- --- O*7 --- --- --- --- --- --- --- --- --- --- --- O O O O O O O --- --- --- --- O O O O
Remove O O --- --- --- --- --- --- --- --- --- --- --- --- --- O --- --- --- --- --- --- --- --- --- --- --- O O
Ink Supply IC Holder Assy
Replace O O --- --- --- --- --- --- --- --- --- --- --- --- --- O --- --- --- --- --- --- --- --- --- --- --- O O
Remove --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- O O
Card Slot Assy
Replace --- --- --- --- --- --- --- --- --- --- --- --- O --- --- --- --- --- --- --- --- --- --- --- --- --- --- O O
Remove --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- O O
Power Supply Unit
Replace --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- O O --- --- O O
CDR Tray Assy Replace --- --- --- --- --- --- --- --- --- --- --- O --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- O O
Remove --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- O O
Ink System
Replace --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- O O
Remove --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- O O
Waste Ink Tray Assy
Replace --- --- --- --- --- --- --- --- --- --- --- --- --- O --- --- --- --- --- --- --- --- --- --- --- --- --- O O
Lower Paper Guide Waste Remove --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- O O
Ink Pad Assy Replace --- --- --- --- --- --- --- --- --- --- --- --- --- O --- --- --- --- --- --- --- --- --- --- --- --- --- O O
Printer Mechanism Replace O O O*6 O O --- --- --- --- --- O O O --- --- O O O O O O O --- O O O O O O

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Priority 1 2 3 4 5 6 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28






Adjustment Item
EEPROM Data copy
Memory card check

I/S decompress*1*6
Bi-D adjustment
BRS adjustment
PFP adjustment
PW adjustment
PF adjustment
Head ID input
Leak check
Ink charge
Part Name
Remove --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- O
Upper Housing
Replace --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- O
Remove --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- O
Scanner Unit
Replace --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- O

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8.4.3 Special Inspection Mode The start-up method in the special inspection mode for Artisan 725/PX720WD/
TX720WD
The capacitive touch panel is employed for Artisan 725/PX720WD/TX720WD,
1. Press the Power button to turn on Artisan 725/PX720WD/TX720WD.
therefore, the start-up method in the special inspection mode differs from that for the
others. 2. After the printer turns on normally, turn the power off once.
If an inspection for Artisan 725/PX720WD/TX720WD in the special inspection mode 3. Within 30 seconds after turning the power off and the LCD screen goes off,
is necessary, start the printer following the procedure below and then carry out the press and keep pressing the sections shown below (1), then press the Power
inspection. button for more than one second (2) to start Artisan 725/PX720WD/
TX720WD in the special inspection mode.
C H E C K The start-up method in the special inspection mode for Artisan
P O IN T 835/PX820FWD/TX820FWD is the same as Artisan 810/ (1) Keep pressing these
PX810FW/TX810FW.
The inspections necessary to start the printer in the special
inspection mode are as follows.
Case open sensor check (p217)
Touch panel operation check (p276)
When starting Artisan 725/PX720WD/TX720WD in the special
inspection mode, take the necessary procedure within 30
seconds after turning the power off. If 30 seconds or more pass
after turning the power off, turn it on once again, then turn it (2) Press this for more than one sec.
back off and take the necessary procedure within 30 seconds to
start the printer in the special inspection mode. Figure 8-29. Starting the Special Inspection Mode
Press the Power button to exit from the special inspection mode. (Artisan 725/PX720WD/TX720WD)
The following screen appears when the Power button is pressed,
and the power turns off if the button is kept pressed again. 4. When turning the printer on in the special inspection mode, the following
screen appears on the LCD. Take the necessary inspection.
Initial Charge Flag check
Initial Charge Flag: OFF Inspection Mode
Run: OK / Select: [UP] [DOWN]
Inspection Mode Flag check 1. Mechanism Inspection
Inspection Mode Flag: OFF 2. Special Inspection
3. Development Mode
Push [Power] button 4. Normal Mode
Figure 8-28. Power Off Screen in the Special Inspection Mode
If one of the modes in the menu (Fig. 8-30) is selected and

entered by pressing the OK button, you cannot go back to the
screen (Fig. 8-30) again. To return to the screen (Fig. 8-30), turn
Figure 8-30. Start-up Screen in the Special Inspection Mode
the power off once, and start the printer in the special inspection
(Artisan 725/PX720WD/TX720WD)
mode once again.

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8.4.4 Touch Panel Calibration 8.4.5 Touch Panel Operation Check

C H E C K For Artisan 835/PX820FWD/TX820FWD, it is not necessary to C H E C K For Artisan 835/PX820FWD/TX820FWD, it is not necessary to
P O IN T perform the touch panel calibration. P O IN T perform the touch panel operation check.
Purpose Purpose
To calibrate the capacitive touch panel of Artisan 725/PX720WD/TX720WD to To confirm that the capacitive touch panel of Artisan 725/PX720WD/TX720WD
function correctly, and to write the calibrated value to the EEPROM on the Main functions correctly.
Board. Operation check procedure
Calibration procedure 1. Turn on the printer in the special inspection mode.
1. Connect the printer to the computer in which the adjustment program is installed (See 8.4.3 Special Inspection Mode (p275) .)
using a USB cable and turn the printer on, then start the adjustment program. 2. Select Special Inspection and press [OK].
2. Select Touch Panel Calibration from the menu of the adjustment program to
display the adjustment screen. Inspection Mode
Do not touch the Panel Unit when performing the Touch Panel 1. Mechanism Inspection
C A U T IO N
Calibration, or the Panel Unit will not be calibrated correctly. 2. Special Inspection
3. Development Mode
4. Normal Mode
3. Press the Perform button on the displayed screen. The calibration and writing
the calibrated value to the EEPROM on the Main Board will be executed
automatically.
4. After writing the calibrated value is complete, perform Touch Panel Operation Figure 8-31. Touch Panel Operation Check (1)
Check (p276) . If an error occurs, make sure nothing is touching the touch panel, (Artisan 725/PX720WD/TX720WD)
and then perform the calibration again. If the error recurs, replace the Panel Unit. 3. Select Panel Key Test and press [OK].
Special Inspection Mode
1. Inspection ALL
2. CSIC & IES Check
3. Panel Key Test
4. LCD/RGB & LED Test
5. Rom Ver. Check
6. USB Host Test
7. Sensor Check
Figure 8-32. Touch Panel Operation Check (2)


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Once the Touch Panel Operation Check starts, you cannot goes back 5. When the operation check by pressing all icons are complete, the following screen
C A U T IO N
to the menu screen of the special inspection mode (Fig. 8-32) until all appears.
the inspections are complete.
Panel Key Test
4. When the following screen appears, follow the instruction on the screen and press Finished !
the icons as instructed.
Panel Key Test Push [Back] Button.

Follow the instruction and
press the icons on the touch
panel as instructed.
Push [STOP] Button

6. Press [Back] to return to the menu screen (Fig. 8-32), and turn off the Artisan 725/
PX720WD/TX720WD.
Instruction on Instruction on Instruction on

Icon Icon Icon
Touch Panel Touch Panel Touch Panel
STOP Up Menu
Start OK Display
2.
+ Down AutoCorrect
Right - Home
Back Left CDR Guide


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8.5 Maintenance 8.5.2 Service Maintenance

If any abnormal print (dot missing, white line, etc.) has occurred, take the following
8.5.1 Cleaning actions to clear the error. (This error is displayed in EPSON Status Monitor 3 and on
the LCD panel.)
This printer has no mechanical components which require regular cleaning except the
Printhead. Therefore, check the following parts and perform appropriate cleaning if 8.5.2.1 Printhead cleaning
stain is noticeable.
There are three cleaning modes for this printer.
C A U T IO N
Never use chemical solvents, such as thinner, benzine, and
Normal cleaning (CL1)
acetone to clean the exterior parts of the printer like the
Powerful cleaning (CL2)
Housing. These chemicals may deform or deteriorate the
Choke cleaning (CL3)
components of the printer.
Be careful not to damage any components when you clean The amount of ink suction at cleaning is the lowest in CL1 and the highest in CL3.
inside the printer. When the cleaning (manual cleaning) is continuously carried out by operation from the
Do not scratch the coated surface of the PF Roller. Use soft control panel or printer driver, the cleaning is executed in the order of CL1, CL2 and
brush to wipe off any dusts. Use a soft cloth moistened with CL3, and then returns to CL1 to start from.
alcohol to remove the ink stain.
Use a soft cloth moistened with alcohol to remove the ink stain. C H E C K Unlike Artisan 810/710/PX810FW/TX810FWPX710W/
When using compressed air products; such as air duster, for P O IN T TX710W, the auto head cleaning function is not carried out
cleaning during repair and maintenance, the use of such because Artisan 835/837/725/730/PX820FWD/TX820FWD/
products containing flammable gas is prohibited. PX830FWD/PX720WD/TX720WD/PX730WD/TX730WD is not
equipped with the AID function.
Exterior parts The remedy for service call is the same as that for Artisan 810/
Use a clean soft cloth moistened with water, and wipe off any dirt. If the exterior 710/PX810FW/TX810FWPX710W/TX710W, therefore, see
parts have ink stain, use a cloth moistened with neutral detergent to wipe it off. 6.1.2.2 Service Call (p240) .
Inside the printer
Use a vacuum cleaner to remove any paper dust.
LD Roller/Pick Up Roller/Intermediate Roller
When paper loading function does not operate properly because of a drop in
friction force of each roller due to paper dust, use a soft cloth moistened with
alcohol to remove the paper dust.
Touch Panel
Wipe it with a dry soft cloth without applying extra force.
Artisan 835/725/PX820FWD/TX820FWD/PX720WD/TX720WD Maintenance 278

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This section shows the connections between the main components of Artisan 835/725/PX820FWD/TX820FWD/PX720WD/TX720WD.
Only Artisan 835/PX820FWD/TX820FWD

Note* : The model number of the main boards is as follows.
CA29 IF-B CA73 PSB CA73 MAIN: Artisan 835/PX820FWD/TX820FWD
LINE Port CN20 CN1 CN2
CN1
CA74 MAIN: Artisan 725/PX720WD/TX720WD
EXT Port CN21 AC in
Scanner Unit ADF Unit

Carriage Assy Only Artisan 835/PX820FWD/TX820FWD
CN3 CN10 Scanner Open Sensor DOC Sensor
CN501
CN1
CN2 CN41 CIS Module PE Sensor
Printhead
CN3
CN49 Scanner Encoder
CN4 ADF Motor
Scanner Motor
CN6
CN51
PW Sensor CR Encoder
CN25
B
* Artisan 835/PX820FWD/TX820FWD
C Main Board
M CN1 CA29 PNL CN2
CSIC CN5 3.5 inch LCD Module
Y
CN1
LC CN33 CN3 Touch panel
LM CR Contact Module CN4 CN5 SUB-C Board
PF Encoder CN8 CN13 Duplex Unit Sensor
PE Sensor CN9 CN4 CN5 SUB-B Board

CA29 PNL-B
CN1 CN7
CN21 CR Motor Operation Panel Unit
CA73 SUB-B
CN22 PF Motor
Artisan 725/PX720WD/TX720WD
CN31
CN35 CN30 CN24 Decompression Motor CA74 PNL
CN1 CN201 2.5 inch LCD Module
Wired LAN USB 2.0

CN2 USB Host 2.0
CN1
J2 CA52 STG CN7 Compact Flash
Wireless LAN Module CN3 CN8 MS/SD/xD/MMC
Figure 8-35. Block Diagram (Artisan 835/725/PX820FWD/TX820FWD/PX720WD/TX720WD)
Artisan 835/725/PX820FWD/TX820FWD/PX720WD/TX720WD Connector Summary 279

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CHAPTER
9
Artisan 837/730/PX830FWD/PX730WD/TX730WD
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9.1 Overview INSTRUCTIONS FOR ARTISAN 837/730/PX830FWD/PX730WD/TX730WD
C H E C K In this chapter, the product names are called as follows: Category Description
P O IN T
Notation Product name New exterior design with Front Cover
Automatic Front Cover Open function using a plunger which can
Artisan 810/PX810FW/ Epson Artisan 810/Epson Stylus Photo
prevent the situation the cover is closed when ejecting paper
TX810FW PX810FW/Epson Stylus Photo TX810FW
New specifications of Scanner Open Sensor
Artisan 710/PX710W/ Epson Artisan 710/Epson Stylus Photo Features and
specifications With newly mounted Document Cover Open Sensor, the panel menu
TX710W PX710W/Epson Stylus Photo TX710W automatically shifts to the scan mode if ADF or the document cover is
Artisan 835/PX820FWD/ Epson Artisan 835/Epson Stylus Photo opened.
TX820FWD PX820FWD/Epson Stylus Photo TX820FWD For features and specifications other than those above, see Comparison
Artisan 725/PX720WD/ Epson Artisan 725/Epson Stylus Photo Table (TBD).
TX720WD PX720WD/Epson Stylus Photo TX720WD See description in Chapter 2 OPERATING PRINCIPLES (p.48).
Epson Artisan 837/Epson Stylus Photo However, the configuration of the motors and sensors differs from that for
Artisan 837/PX830FWD Operation the others. For the details, see 9.2.1 Motors & Sensors (p.282). The
PX830FWD
principles power-on sequence is the same as that of Artisan 835/725/PX820FWD/
Artisan 730/PX730WD/ Epson Artisan 730/Epson Stylus Photo TX820FWD/PX720WD/TX720WD. (See 8.2.1 Power-On Sequence
TX730WD PX730WD/Epson Stylus Photo TX730WD (p.252).)
See description in Chapter 3 TROUBLESHOOTING (p.60). However,
Artisan 837/730/PX830FWD/PX730WD/TX730WD and Artisan 810/835/710/725/ the description related to the AID function is not necessary for Artisan 837/
PX810FW/TX810FW/PX820FWD/TX820FWD/PX710W/TX710W/PX720WD/ 730/PX830FWD/PX730WD/TX730WD because it is not equipped with
TX720WD use similar mechanisms, and basically common to each other. Therefore, Troubleshooting
the AID function.
most of the information in prior chapters can apply to Artisan 837/730/PX830FWD/ For the troubleshooting for Artisan 837/730/PX830FWD/PX730WD/
PX730WD/TX730WD. TX730WD other than provided above, see 9.3 Troubleshooting (p.284).
This chapter describes information on Artisan 837/730/PX830FWD/PX730WD/
TX730WD. Disassembly/
See description in 9.4 Disassembly/assembly (p.285) for disassembling/
reassembly
assembling because the procedures for some parts differ between models.
Follow the instructions below to get the information on Artisan 837/730/PX830FWD/ procedures
PX730WD/TX730WD. See description in 9.5 Adjustment (p.318) and make the specified
Required
adjustments because some adjustments/inspections for Artisan 837/730/
adjustments
PX830FWD/PX730WD/TX730WD differ from those for the others.
The maintenance information is the same as that of Artisan 835/725/
PX820FWD/TX820FWD/PX720WD/TX720WD, therefore, see 8.5
Maintenance Maintenance (p.278).
information
The lubrication points are the same as those of Artisan 810/710/PX810FW/
TX810FW/PX710W/TX710W. (See 6.1.3 Lubrication (p.240).)
Connector See 9.6 Connector Summary (p.324) for the connector summary for
summary/ Artisan 837/730/PX830FWD/PX730WD/TX730WD.
exploded
This manual does not provide the exploded diagrams or the parts list. For
diagram/parts
such information, see SPI (Service Parts Information).
list
Artisan 837/730/PX830FWD/PX730WD/TX730WD Overview 281

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9.2 Operation principles C

8
A
This section describes the motors and sensors for Artisan 837/730/PX830FWD/
PX730WD/TX730WD. 1
7 Printhead
The power-on sequence is the same as those of Artisan 835/725/PX820FWD/
TX820FWD/PX720WD/TX720WD. (See 8.2.1 Power-On Sequence (p.252).)
For the information on other than the power-on sequence and information provided in
this section, see Chapter 2 OPERATING PRINCIPLES (p.48).
9.2.1 Motors & Sensors

The following describes the motors and sensors. 3
Table 9-1. Motors & Sensors (Printer)
4
2
Printhead --- B 5
CR Motor A 6
Carriage mechanism CR Encoder 1

PW Sensor
Figure 9-1. Motors & Sensors (Printer)
2
Scanner Open Sensor 3 C H E C K The sensor positions for Artisan 837/730/PX830FWD/
mechanism
P O IN T PX730WD/TX730WD are different from those for the others
PF Motor B because the Front Cover Open (Electromagnetic Plunger) is
PF Encoder 4 mounted.
See below for the motors and sensors specifications.
Paper feeding mechanism PE Sensor 5 Specifications for Front Cover Open (Electromagnetic
Front Cover Open (Electromagnetic Plunger) 6 Plunger)
"Motor and sensor troubleshooting" (p284)
Photo Tray Sensor 7
Specifications for the motors and sensors other than those
Ink Supply mechanism Decompression Motor C above.
Duplex Printing mechanism Duplex Unit Sensor 8
3.2.1 Motor and Sensor Troubleshooting (p.62)
Artisan 837/730/PX830FWD/PX730WD/TX730WD Operation principles 282

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Table 9-2. Motors & Sensors (Scanner)

8
Scanner Carriage Unit --- D
Document Cover Open Sensor 7
mechanism
Drive section of Scanner Scanner Motor D

Carriage mechanism Scanner CR Encoder 8
Table 9-3. Motors & Sensors (ADF) 7

ADF Motor E
Paper feeding mechanism ADF DOC Sensor 9
ADF PE Sensor 10
Figure 9-2. Motors & Sensors (Scanner)
C H E C K See 3.2.1 Motor and Sensor Troubleshooting (p.62) for the each
10
Figure 9-3. Motors & Sensors (ADF)
Artisan 837/730/PX830FWD/PX730WD/TX730WD Operation principles 283

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9.3 Troubleshooting Motor and sensor troubleshooting
Table 9-4. Sensor Check Point

The troubleshooting provided in Chapter 3 TROUBLESHOOTING (p.60) can apply
Motor Check point Signal level Switch mode
to Artisan 837/730/PX830FWD/PX730WD/TX730WD. However, the information
related to the Front Cover Open (Electromagnetic Plunger) which is particular only to Not
Front Cover Open Sensor Main Board: Pin1-Pin2 of Hold
energized
Artisan 837/730/PX830FWD/PX730WD/TX730WD is provided in this section. (Electromagnetic Plunger) CN19
Energized Release
C H E C K The description related to the AID function in Chapter 3
P O IN T TROUBLESHOOTING (p.60) is not applied to Artisan 837/ Troubleshooting paper ejecting problems
730/PX830FWD/PX730WD/TX730WD because these models
are not equipped with the AID function. Table 9-5. Troubleshooting Paper Ejecting Problems
See 9.2.1 Motors & Sensors (p.282) for the position of the Problem Possible Cause Check point Remedy
Front Cover Open (Electromagnetic Plunger). If there is no problem found
Check the connection
between Electromagnetic
Paper is ejected between
Electromagnetic Plunger and Main Board, replace
with the cover Electromagnetic
Plunger failure the Printer Mechanism.
closed. Plunger and Main
(See Routing around the
Board.
printer mechanism (p.317).)
Artisan 837/730/PX830FWD/PX730WD/TX730WD Troubleshooting 284

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9.4 Disassembly/assembly
9.4.1 Procedural Differences between the Models
The disassembly/reassembly procedures for some parts of Artisan 810/710/PX810FW/TX810FW/PX710W/TX710W, Artisan 835/725/PX820FWD/TX820FWD/PX720WD/
TX720WD and Artisan 837/730/PX830FWD/PX730WD/TX730WD are different. For the parts other than those mentioned in the following table, you can take the same procedures
for disassembling/assembling as those for the following models.
Artisan 837/PX830FWD: same as those for Artisan 835/PX820FWD/TX820FWD
Artisan 730/PX730WD/TX730WD: same as those for Artisan 725/PX720WD/TX720WD
When disassembling or assembling, check the following table, 4.1.1 Precautions (p.101), 4.1.2 Tools (p.102), and 4.1.3 Work Completion Check (p.102), and confirm 9.4.2
Disassembly Procedures (p.287) to see the appropriate disassembling/assembling procedures.
Differences
Artisan 837/PX830FWD Artisan 730/PX730WD/TX730WD
Upper Housing The shape of the housing is different from that for Artisan 835/725/PX820FWD/TX820FWD/ Artisan 837/PX830FWD
Rear Left Housing PX720WD/TX720WD. 9.4.2.2 " Upper Housing " (p.291)
Left Housing The number of screws and positions differs from that for Artisan 835/725/PX820FWD/ 9.4.2.4 " Rear Left Housing " (p.294)
Rear Right FAX TX820FWD/PX720WD/TX720WD. 9.4.2.6 " Rear Right FAX Housing " (p.296)
Housing (Artisan 837/ 9.4.2.7 " Right Housing/Housing Front Right " (p.297)
PX830FWD)/Rear Right
9.4.2.14 " Scanner Upper Housing " (p.304)
Housing (Artisan 730/
PX730WD/TX730WD) Artisan 730/PX730WD/TX730WD
Right Housing 9.4.2.17 " Upper Housing " (p.306)
/Housing Front Right 9.4.2.19 " Rear Left Housing " (p.310)
Scanner Upper Housing 9.4.2.20 " Rear Right Housing " (p.311)
9.4.2.21 " Right Housing / Housing Front Right "
(p.312)
9.4.2.23 " Scanner Upper Housing " (p.314)
Decoration Plate Left Newly added for Artisan 837/730/PX830FWD/PX730WD/TX730WD. Artisan 837/730/PX830FWD/PX730WD/TX730WD
Upper Sub The number of screws and positions differs between Artisan 837/PX830FWD and Artisan 730/ 9.4.2.8 " Front Cover " (p.298)
Decoration Plate Left PX730WD/TX730WD because the shape of the parts is different. 9.4.2.9 " Housing Front Left " (p.298)
Upper 9.4.2.11 " Relay Board " (p.301)
Front Cover
9.4.2.12 " Document Cover Open Sensor " (p.301)
Housing Front Left
Relay Board
9.4.2.1 " Decoration Plate Left Upper Sub " (p.290)
Document Cover Open
9.4.2.3 " Decoration Plate Left Upper " (p.293)
Sensor
Artisan 730/PX730WD/TX730WD
9.4.2.16 " Decoration Plate Left Upper/Decoration
Plate Left Upper Sub " (p.305)
Artisan 837/730/PX830FWD/PX730WD/TX730WD Disassembly/assembly 285

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Differences
Panel Unit The procedure is different from that for Artisan The shape is different from that for Artisan Artisan 837/PX830FWD
810/835/PX810FW/TX810FW/PX820FWD/ 710/725/PX710W/TX710W/PX720WD/ 9.4.2.10 " Panel Unit " (p.299)
TX820FWD because the Ratchet Holder Assy TX720WD. Artisan 730/PX730WD/TX730WD
is not mounted. 9.4.2.18 " Panel Unit " (p.308)
Scanner Open Sensor Because Scanner Open Sensor has been Because Scanner Open Sensor has been Artisan 837/PX830FWD
changed to a mechanical contact type, the changed to a mechanical contact type, the 9.4.2.13 " Scanner Open Sensor " (p.303)
parts, positions, and disassembly/reassembly parts, positions, and disassembly/reassembly Artisan 730/PX730WD/TX730WD
procedures are different from Artisan 835/ procedures are different from Artisan 725/ 9.4.2.22 " Scanner Open Sensor " (p.313)
PX820FWD/TX820FWD. PX720WD/TX720WD.
The shape of the Upper Housing that has the The shape of the Upper Housing that has the
Scanner Open Sensor differs from that for Scanner Open Sensor differs from that for
Artisan 730/PX730WD/TX730WD. Artisan 837/PX830FWD.

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9.4.2 Disassembly Procedures

Start
8.3.2.1 ADF Unit (p.261) 4.2.3.13 Paper Guide 4.2.3.9 Rear ASF Paper 9.4.2.1 Decoration Plate 9.4.2.16 Decoration Plate 4.2.3.12 Cassette Unit/EJ
4.2.5.11 Waste Ink Tray 9.4.2.8 Front Cover
(Artisan 835/PX820FWD/ Top Assy (p.123) Guide Cover (p.119) Assy (p.153) Left Upper Sub (p.290) Left Upper/Decoration Plate Cover Assy (p.122)* (p.298)
TX820FWD) Left Upper Sub (p305)
4.3.1.1 Scanner Unit 4.2.5.12 Lower Paper

(p.176) 4.2.5.10 Pick-up Roller Guide Waste Ink Pad
(p.152) Assy (p.156)
9.4.2.1 Decoration Plate 9.4.2.16 Decoration Plate

Left Upper Sub (p.290) Left Upper/Decoration Plate 4.2.3.3 Hinge (p.113) See Flowchart 9-3 Disassembling Flowchart (3) (p289)
Left Upper Sub (p305) for disassembling procedures of the Scanner Unit and
the ADF Unit.
Top Assy (p.123)
9.4.2.2 Upper Housing 9.4.2.17 Upper Housing 9.4.2.18 Panel Unit

(p.291) (p.306) (Artisan 730/ (p.308) (Artisan 730/
(Artisan 835/PX820FWD/ PX730WD/TX730WD)
TX820FWD) PX730WD/TX730WD)
9.4.2.3 Decoration Plate 9.4.2.13 Scanner Open 9.4.2.22 Scanner Open

Left Upper (p.293) Sensor (p.303) 9.4.2.11 Relay Board 9.4.2.11 Relay Board
(Artisan 835/PX820FWD/ (Artisan 835/PX820FWD/ (p.301) Sensor (p.313) (Artisan
730/PX730WD/TX730WD) (p.301)
TX820FWD) TX820FWD)
9.4.2.10 Panel Unit
(p.299)
(Artisan 835/PX820FWD/
TX820FWD)
Note " * " : Artisan 837/730/PX830FWD/PX730WD/TX730WD do
not have the EJ Cover, therefore, the disassembly/
A (p288) reassembly related to the EJ Cover is not necessary.
C H E C K Some pictures in this manual are for Epson Artisan 800/Epson Stylus Photo PX800FW/TX800FW and Epson Artisan 700/Epson
P O IN T Stylus Photo PX700W/TX700W; therefore, the shapes of the parts are different from those of Artisan 837/730/PX830FWD/
PX730WD/TX730WD, but the differences do not affect the disassembly/reassembly procedures.
The colored blocks indicate the following.
Red: Basically the disassembling procedures are in common with both Artisan 837/PX830FWD and Artisan 730/PX730WD/
TX730WD, but some parts differ in shape.
Blue: Artisan 837/PX830FWD only.
The parts surrounded with dotted line are not the shortest ways of removing them, but you need to remove the parts/units if they
exist on the way to the target part/unit.
When replacing the printer mechanism, see 4.2.1 Parts transferred from the old printer when replacing the Printer Mechanism
(p.108) to transfer the parts from the old printer to the new one. Because some of the parts configuration of the exterior parts on
the right and the left (Group C, E) differ, make sure of the necessary parts to replace, and replace the Printer Mechanism.
When replacing the Head Supply Assy, see 4.2.2 Replacing the Head Supply Assy (p.109).

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A (p287)
9.4.2.4 Rear Left 9.4.2.19 Rear Left 4.2.3.8 Stacker Assy 4.2.3.3 Hinge (p.113) 8.3.2.4 CR Scale 4.2.5.5 CSIC Assy 8.3.2.5 Ink System
Housing (p.294) Housing (p.310) (Artisan 4.2.5.1 Printhead (p.132)
(p.118) (p.267) (p.142) (p.269)
(Artisan 837/PX830FWD) 730/PX730WD/TX730WD)
9.4.2.6 Rear Right FAX 9.4.2.20 Rear Right

9.4.2.5 Left Housing Housing (p.296) Housing (p.311) (Artisan
(p.295) (Artisan 837/PX830FWD) 730/PX730WD/TX730WD)
9.4.2.8 Front Cover 9.4.2.8 Front Cover

(p.298) (p.298)
9.4.2.7 Right Housing/ 9.4.2.21 Right Housing /

4.2.4.3 Power Supply 4.2.5.3 PF Encoder 9.4.2.9 Housing Front Housing Front Right (p297) Housing Front Right
Unit (p.129) (p.140) Left (p.298) (Artisan 837/PX830FWD) (p.312) (Artisan 730/
PX730WD/TX730WD)
4.2.3.9 Rear ASF Paper

Guide Cover (p.119) 4.2.4.2 Main Board / 4.2.4.4 Wireless
Grounding Plate M/B LAN Board (p.130)
(p.126)
4.2.5.8 Lower ASF Paper
Guide Assy (p.148)
4.2.5.4 Decompression 4.2.4.4 Wireless
Pump Unit (p.141) LAN Board (p.130)
4.2.5.9 CDR Tray
Assy (p.151)
4.2.5.5 CSIC Assy
(p.142)
4.2.5.1 Printhead (p.132)
4.2.5.6 Ink Supply IC

Holder Assy (p.143)
4.2.4.5 Card Slot Assy

(p.131)

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Disassembling the ADF Unit

(Artisan 837/PX830FWD only) Disassembling the Scanner Unit
Start Start Start

(Artisan 837/PX830FWD) (Artisan 730/PX730WD/
TX730WD)
4.2.7.2 ADF Cover Assy/ 4.2.7.1 ADF Hinge (p.165)
ADF Cover L (p.165) 9.4.2.14 Scanner Upper 4.3.3.1 Document
Housing (p.304) Cover (p.191)
4.2.7.4 ADF Right Cover/ 4.2.7.3 ADF LD Frame Assy 9.4.2.15 Scanner Decoration 9.4.2.23 Scanner Upper
ADF Rear Cover (p.167) (p.167) Plate Front (p.304) Housing (p.314)
4.2.7.5 ADF Cover Stacker/ 9.4.2.24 Scanner Decoration

ADF Document Support Cover Plate Front (p.315)
(p.169)
4.2.6.2 Scanner Motor 4.2.6.4 Scanner CR Encoder 4.2.6.5 Cover Open

4.2.7.6 ADF Front Cover Unit (p.158) Board (p.162) Sensor (p.163)
(p.170)
4.2.6.3 Scanner Carriage Unit

4.2.7.7 ADF Document (p.160)
Support Assy (p.170)
4.2.7.8 ADF Frame Unit

(p.171)
4.2.7.9 ADF Motor Unit 4.2.7.10 ADF PF Roller

(p.172) (p.175)

P O IN T Blue: Artisan 837/PX830FWD only.

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9.4.2.1 Decoration Plate Left Upper Sub 2. Open the Panel Unit.
3. Insert the flathead screwdriver into the gap between the Decoration Plate Left
C H E C K This section describes the disassembly/reassembly procedures of the Upper Sub and Upper Housing as shown in Fig. 9-5, and lift the Decoration
P O IN T Decoration Plate Left Upper Sub for Artisan 837/PX830FWD. Plate Left Upper Sub to release the ribs (x2) of the Upper Housing.
The disassembly/reassembly procedures for Artisan 730/PX730WD/ 4. Remove the Decoration Plate Left Upper Sub to the rear of the printer.
TX730WD differ from those for Artisan 837/PX830FWD, therefore,
see 9.4.2.16 Decoration Plate Left Upper/Decoration Plate Left
Panel Unit
Upper Sub (p.305) for the procedures.

Upper Housing
None
Removal procedure
1. Remove the screw (x1) that secures the Decoration Plate Left Upper Sub.
Decoration Plate Left Upper Sub

Rib
Figure 9-5. Removing the Decoration Plate Left Upper Sub (2)
Figure 9-4. Removing the Decoration Plate Left Upper Sub (1)

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9.4.2.2 Upper Housing 2. Release the hook (x1) and ribs (x3) of the Front Harness Cover with the
flathead screwdriver, and remove the Front Harness Cover from the Upper
C H E C K This section describes the disassembly/reassembly procedures of the Housing.
P O IN T Upper Housing for Artisan 837/PX830FWD.
The disassembly/reassembly procedures for Artisan 730/PX730WD/
see 9.4.2.17 Upper Housing (p.306) for the procedures. Harness Front Cover Upper Housing

ADF Unit/Scanner Unit/Decoration Plate Left Upper Sub/Paper Guide Top Assy
Removal procedure
C A U T IO N The grounding wire is attached to the frame with a screw. Be careful

not to deform the Frame when removing the screw.
1. Remove the screw (x1) and release the grounding wire. Hook
Rib
Grounding wire


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3. Remove the screws (x9) that secure the Upper Housing. 5. Lift the Panel Unit until the screw (x1) under the Right Hinge can be seen, and
remove the screw (x1).
Right Housing
5 C.B.P. 3x12 (81Kgfcm)
3 1
6
4
Upper Housing
2 Right Hinge
Left Housing
9
6. Release the ribs (x3) and hook (x1) of the Upper Housing. (See Fig. 9-8.)
7. Lift the Upper Housing slightly and disconnect the Panel FFC from the Main
7 Board, and remove the Upper Housing together with the Panel Unit.
Rib C.B.A. 3x8 (61Kgfcm) C.B.S. 3x8 (81Kgfcm)
Hook C.B.P. 3x10 (61Kgfcm) C.B.S. 3x6 (81Kgfcm)

Main Board
4. Remove the screws (x2) that secure the Panel Unit.
Panel FFC
Upper Housing
8. Remove the Decoration Plate Left Upper from the Upper Housing.
Panel Unit (See 9.4.2.3 Decoration Plate Left Upper (p.293).)
9. Remove the Panel Unit from the Upper Housing.
Figure 9-9. Removing the Upper Housing (3) (See 9.4.2.10 Panel Unit (p.299).)

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After installing the Decoration Plate Left Upper, make sure 9.4.2.3 Decoration Plate Left Upper
there is no gap between the Decoration Plate Left Upper and
Left Housing.
P O IN T Decoration Plate Left Upper for Artisan 837/PX830FWD.
Insert the ribs (x3) of the Upper Housing to the inside of the
Housing L/R when installing the Upper Housing. (See Fig. 9-8.)
Tighten the screws in the order shown in Fig. 9-8. see 9.4.2.16 Decoration Plate Left Upper/Decoration Plate Left
When installing the Front Harness Cover, insert the ribs (x2) of Upper Sub (p.305) for the procedures.
the Front Harness Cover to the Upper Housing, and secure
them with the hook (x1). (See Fig. 9-7.)
R E Q U IR E D ADF Unit/Scanner Unit/Decoration Plate Left Upper Sub/Paper Guide Top Assy/
adjustments. (See 9.5 Adjustment (p.318).)
Upper Housing
Removal procedure
1. Remove the screw (x1) that secures the Decoration Plate Left Upper.
2. Release the hook of the Upper Housing and remove the Decoration Plate Left
Upper from the Upper Housing.
Left Hook
Upper Housing
Decoration Plate Left Upper
Dowel & positioning hole

Figure 9-12. Removing the Decoration Plate Left Upper

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When installing the Decoration Plate Left Upper, align the 9.4.2.4 Rear Left Housing
dowels (x2) of the Upper Housing with the positioning holes (x2)
of the Decoration Plate Left Upper. (See Fig. 9-12.)
P O IN T Rear Left Housing for Artisan 837/PX830FWD.
When installing the Decoration Plate Left Upper, route the
grounding wire of the Panel Unit through the groove of the
Upper Housing. Be careful not to let it get caught by the Upper
see 9.4.2.19 Rear Left Housing (p.310) for the procedures.
Groove
Panel Unit ADF Unit/Scanner Unit/Decoration Plate Left Upper Sub/Paper Guide Top Assy/
Upper Housing
Removal procedure
Rear Left Housing.
Upper Housing Grounding wire
Left Housing
Rib
Rear Rear
Left Housing
Left C.B.A. 3x8 (61Kgfcm)
Rear Left Housing to the inside of the Left Housing. (See Fig. 9-14.)

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9.4.2.5 Left Housing C A U T IO N So as to make description easier, the printer in the photographs is
placed vertically in the following steps. Be careful about ink spilling
P O IN T Left Housing for Artisan 837/730/PX830FWD/PX730WD/
TX730WD.
The procedures are described using Artisan 837/PX830FWD in this
section. Artisan 730/PX730WD/TX730WD can be disassembled/ 2. Release the hook A (x3) on the bottom, dowel (x1) on the front side of the
reassembled in the same procedures, though the shape of some parts Left Housing and hook B (x1) on the front bottom of the Left Housing, and
are different. remove the Left Housing in the direction of the arrow.
Housing Front Left

ADF Unit (Artisan 837/PX830FWD only)/Scanner Unit/Decoration Plate Left
Upper Sub/Paper Guide Top Assy/Upper Housing/Rear Left Housing
Left Housing
Removal procedure
1. Remove the screws (x2) that secure the Left Housing.
Hook A
Hook B
Figure 9-16. Removing the Left Housing (2)
Left Housing
C.B.P. 3x10 (61Kgfcm) C.B.P. 3x10 (61Kgfcm)
C.B.A. 3x8 (61Kgfcm) C.B.A. 3x6 (61Kgfcm)
Figure 9-15. Removing the Left Housing (1)

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9.4.2.6 Rear Right FAX Housing 2. Release the hook A in Fig. 9-17, and also release the ribs (x2) on the right side
and hook B in Fig. 9-18, then remove the Rear Right FAX Housing by lifting
C H E C K This section describes the disassembly/reassembly procedures of the it in the direction of the arrow.
P O IN T Rear Right FAX Housing for Artisan 837/PX830FWD.
TX730WD differ from those for Artisan 837/PX830FWD, therefore, Power Supply Unit Cable
see 9.4.2.20 Rear Right Housing (p.311) for the procedures.
Point A
Point B
Hook B
ADF Unit/Scanner Unit/Decoration Plate Left Upper Sub/Paper Guide Top Assy/
Upper Housing/Hinge
Removal procedure
1. Remove the screws (x3) that secure the Rear Right FAX Housing.
Right Housing

Rib

Hook A
When installing the Rear Right FAX Housing, insert the ribs
(x2) of the Rear Right FAX Housing to the inside of the Right
When installing the Rear Right FAX Housing, align the point A
of the Rear Right FAX Housing with the inside of the Base
When installing the Rear Right FAX Housing, be careful not to
let the Power Supply Unit Cable get caught by the point B of the
Rear Right FAX Housing. (See Fig. 9-18.)

C.B.A. 3x8 (61Kgfcm)

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9.4.2.7 Right Housing/Housing Front Right 2. Release the dowel (x1) on the front side (see Fig. 9-19), hook A (x3) and hook
B (x1) on the bottom of the Right Housing, and remove the Right Housing in
C H E C K This section describes the disassembly/reassembly procedures of the the direction of the arrow.
P O IN T Right Housing/Housing Front Right for Artisan 837/PX830FWD.
TX730WD differ from those for Artisan 837/PX830FWD, therefore, Right Housing
see 9.4.2.21 Right Housing / Housing Front Right (p.312) for the
procedures.

Upper Housing/Hinge/Rear Right FAX Housing
Removal procedure
1. Remove the screws (x2) that secure the Right Housing.
Hook A
Rib
Hook B
Figure 9-20. Removing the Right Housing (2)
3. Release the hooks (x2) of the Housing Front Right on the bottom of the printer
and dowel (x1) of the Base Frame, and remove the Housing Front Right. (See
Fig. 9-20.)
Right Housing
Housing Front Right

Dowel
C.B.S. 3x6 (81Kgfcm) Figure 9-21. Removing the Housing Front Right

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9.4.2.8 Front Cover 9.4.2.9 Housing Front Left

C H E C K This section describes the disassembly/reassembly procedures of the C H E C K This section describes the disassembly/reassembly procedures of the
P O IN T Front Cover for Artisan 837/730/PX830FWD/PX730WD/ P O IN T Housing Front Left for Artisan 837/730/PX830FWD/PX730WD/
TX730WD. TX730WD.
The procedures are described using Artisan 837/PX830FWD in this The procedures are described using Artisan 837/PX830FWD in this
section. Artisan 730/PX730WD/TX730WD can be disassembled/ section. Artisan 730/PX730WD/TX730WD can be disassembled/
reassembled in the same procedures, though the shape of some parts reassembled in the same procedures, though the shape of some parts
are different. are different.

None ADF Unit (Artisan 837/PX830FWD only)/Scanner Unit/Decoration Plate Left
Upper Sub/Paper Guide Top Assy/Upper Housing/Rear Left Housing/Left
Removal procedure
Housing/Front Cover
1. Pull the Front Cover in the direction of the arrow, and remove the Front
Cover. Removal procedure
1. Remove the screw (x1) that secures the Housing Front Left. (See Fig. 9-24.)
C A U T IO N When removing the Housing Front Left, be careful not to

damage the lever of the Electromagnetic Plunger.
Make sure not to damage the section A of the Housing Front
Left with the Frame.
Section A
Front Cover Hook Lever of Electromagnetic Plunger
Figure 9-22. Removing the Front Cover Figure 9-23. Lever of the Electromagnetic Plunger
Attach the Front Cover by inserting the hooks (x3) into the holes for
them on the printer. After attaching it, confirm the cover is secured
with the hooks (x3) and smoothly moves open and closed by opening
and shutting it.

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2. Release the hooks (x2) on the bottom of the printer. (See Fig. 9-24.) 9.4.2.10 Panel Unit
3. Lift the Housing Front Left slightly and release the ribs (x2) and dowel (x1),
and remove the Housing Front Left while avoiding the lever of the C H E C K This section describes the disassembly/reassembly procedures of the
Electromagnetic Plunger from the hole of the Housing Front Left. P O IN T Panel Unit for Artisan 837/PX830FWD.
Frame
see 9.4.2.18 Panel Unit (p.308) for the procedures.
Bottom
Upper Housing/Decoration Plate Left Upper
Hole Removal procedure
1. Remove the screws (x2) that secure the Panel Unit.
Rib
Housing Front Left Dowel
Hook Upper Housing
Figure 9-24. Removing the Housing Front Left
Dowel & positioning hole

Panel Unit C.B.P. 3x10 (61Kgfcm)

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2. Lift the rib section of the Front Panel Unit Cover slightly and slide it in the When installing the Panel Unit, align the positioning hole on the
direction of the arrow to release the hooks (x8) of the Front Panel Unit Cover, left side of the Panel Unit with the dowel of the Upper Housing.
and then remove the Front Panel Unit Cover. (See Fig. 9-25.)
Before installing the Panel Unit, insert the Panel FFC Cover
into the hole of the Upper Housing.
Front Panel Unit Cover
Panel FFC Cover

Upper Housing
Panel Unit
Hole of Upper Housing
Rib section
Hook of Front Panel Unit Cover
Figure 9-28. Installing the Panel Unit
R E Q U IR E D
3. Disconnect the Panel FFC from the connector on the Panel Unit. adjustments. (See 9.5 Adjustment (p.318).)
(See Fig. 9-27.)
4. Remove the Panel Unit from the Upper Housing.
Panel Unit
Upper Housing
Connector
Panel FFC

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9.4.2.11 Relay Board 9.4.2.12 Document Cover Open Sensor

P O IN T Relay Board for Artisan 837/730/PX830FWD/PX730WD/ P O IN T Document Cover Open Sensor for Artisan 837/730/PX830FWD/
TX730WD. PX730WD/TX730WD.
The procedures are described using Artisan 837/PX830FWD in this The procedures are described using Artisan 837/PX830FWD in this
section. Artisan 730/PX730WD/TX730WD can be disassembled/ section. Artisan 730/PX730WD/TX730WD can be disassembled/
reassembled in the same procedures, though the shape of some parts reassembled in the same procedures, though the shape of some parts
are different. are different.

ADF Unit (Artisan 837/PX830FWD only)/Scanner Unit/Scanner Upper Housing
ADF Unit (Artisan 837/PX830FWD only)/Scanner Unit/Decoration Plate Left
Upper Sub/Paper Guide Top Assy/Upper Housing Removal procedure
1. Release the hook (x1) of the Document Cover Open Sensor from the bottom
Removal procedure
of the Scanner Unit, and remove the Document Cover Open Sensor from the
1. Disconnect the Scanner Open Sensor cable from the connector on the Relay Scanner Lower Housing. (See Fig. 9-30.)
Board. (See Fig. 9-29.) 2. Disconnect the Document Cover Open Sensor cable from the connector on the
2. Remove the screw (x1) that secures the Relay Board and remove the Relay Document Cover Open Sensor.
Board from the Upper Housing.
Bottom of Upper Housing Document Cover Open Sensor cable
Upper Housing
Bottom
Relay Board
Scanner Open
Sensor cable Document Cover Open Sensor
Figure 9-29. Removing the Relay Board
After installing the Relay Board, route the Scanner Open Sensor
cable through the Upper Housing. (See Fig. 9-35.) Hook
Figure 9-30. Removing the Document Cover Open Sensor

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After installing the Document Cover Open Sensor, make sure Artisan 730/PX730WD/TX730WD
the Document Cover Detector Plate shown in Fig. 9-31 is on the
Route the Document Cover Open Sensor cable through the
lever of the Document Cover Open Sensor. rib A (x1), inside the rib B (x10) and rib C (x2) of the
Scanner Lower Housing, and then route it through the hole
Document Cover Detector Plate Lever of the Document
Cover Open Sensor of the Scanner Lower Housing.
Scanner Lower Housing
Figure 9-31. Installing the Document Cover Open Sensor Document Cover
Hole of Scanner Lower Housing Open Sensor cable
Refer to the following when routing the Document Cover Open

Sensor cable and grounding wire.
Rib A
Artisan 837/PX830FWD Rib B
Route the Document Cover Open Sensor cable through the Rib C
rib A (x2), inside the rib B (x8) and rib C (x1) of the Scanner Figure 9-33. Routing the Document Cover Open Sensor Cable/
Lower Housing, and then route it through the hole of the Grounding Wire (2)
Scanner Lower Housing.
Make sure to route the grounding wire through the rib A
(x1).
Scanner Lower Housing
Document Cover
Hole of Scanner Lower Housing Open Sensor cable
Rib A
Rib B
Grounding wire Rib C
Figure 9-32. Routing the Document Cover Open Sensor Cable/

Grounding Wire (1)

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9.4.2.13 Scanner Open Sensor When installing the Scanner Open Sensor, route the Scanner Open
Sensor cable through the hook (x1) and dowels (x2) of the Upper
Housing as shown in Fig. 9-35.
P O IN T Scanner Open Sensor for Artisan 837/PX830FWD.
see 9.4.2.22 Scanner Open Sensor (p.313) for the procedures.
Scanner Open
Sensor cable
Upper Housing
Removal procedure
Hook
1. Disconnect the Scanner Open Sensor cable from the connector on the Relay Rib
Figure 9-35. Routing the Scanner Open Sensor Cable
2. Release the hook (x1), and remove the Scanner Open Sensor from the Upper
Housing.
Bottom Relay Board
Scanner Open Sensor
Scanner Open
Upper Housing Sensor cable Hook
Figure 9-34. Removing the Scanner Open Sensor

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9.4.2.14 Scanner Upper Housing 9.4.2.15 Scanner Decoration Plate Front

P O IN T Scanner Upper Housing for Artisan 837/PX830FWD. P O IN T Scanner Decoration Plate Front for Artisan 837/PX830FWD.
The disassembly/reassembly procedures for Artisan 730/PX730WD/ The disassembly/reassembly procedures for Artisan 730/PX730WD/
TX730WD differ from those for Artisan 837/PX830FWD, therefore, TX730WD differ from those for Artisan 837/PX830FWD, therefore,
see 9.4.2.23 Scanner Upper Housing (p.314) for the procedures. see 9.4.2.24 Scanner Decoration Plate Front (p.315) for the
procedures.
ADF Unit/Scanner Unit/Scanner Upper Housing
Removal procedure
Removal procedure
clean room or on a clean bench to keep away from dust and 1. Release the hook (x1) that secures the Scanner Decoration Plate Front from
dirt. the bottom of the Scanner Upper Housing.
Be careful not to damage the document glass on the Scanner 2. Slide the Scanner Decoration Plate Front in the direction of the arrow and
Upper Housing. remove the Scanner Decoration Plate Front.
1. Remove the screws (x11) that secure the Scanner Upper Housing, and remove Scanner Decoration Plate Left Upper
the Scanner Upper Housing.
7
Bottom
9 5
4 10 11
2 1 Bottom
6 3
Hook
Scanner Upper Housing C.B.P. 3x10 (51kgfcm)
Figure 9-37. Removing the Scanner Decoration Plate Front
Figure 9-36. Removing the Scanner Upper Housing

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When installing the Scanner Decoration Plate Front, align the ribs 9.4.2.16 Decoration Plate Left Upper/Decoration Plate Left Upper Sub
(x5) of the Scanner Decoration Plate Front shown in Fig. 9-38 with
the holes (x5) of the Scanner Upper Housing.
P O IN T Decoration Plate Left Upper/Decoration Plate Left Upper Sub for
Artisan 730/PX730WD/TX730WD.
PX830FWD differ from those for Artisan 837/PX830FWD,
therefore, see 9.4.2.1 Decoration Plate Left Upper Sub (p.290) and
9.4.2.3 Decoration Plate Left Upper (p.293) for the procedures.

Scanner Unit
Rib Removal procedure
Figure 9-38. Installing the Scanner Decoration Plate Front 1. Lift the front side of the Decoration Plate Left Upper slightly to release the
dowel (x1) and slide the Decoration Plate Left Upper in the direction of the
arrow to release the hooks (x2) of the Decoration Plate Left Upper, and then
remove the Decoration Plate Left Upper from the Decoration Plate Left Upper
Sub.
Decoration Plate Left Upper
Hook
Dowel
Figure 9-39. Removing the Decoration Plate Left Upper (1)

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2. Remove the screw (x1) that secures the Decoration Plate Left Upper Sub and 9.4.2.17 Upper Housing
release the hook (x1) of the Decoration Plate Left Upper Sub, and then
remove the Decoration Plate Left Upper Sub. C H E C K This section describes the disassembly/reassembly procedures of the
P O IN T Upper Housing for Artisan 730/PX730WD/TX730WD.
PX830FWD differ from those for Artisan 730/PX730WD/
TX730WD, therefore, see 9.4.2.2 Upper Housing (p.291) for the
Decoration Plate Left Upper Sub procedures.

Scanner Unit/Decoration Plate Left Upper/Decoration Plate Left Upper Sub/Paper
Guide Top Assy
Removal procedure
C A U T IO N The grounding wire is attached to the frame with a screw. Be careful

not to deform the Frame when removing the screw.
Hook
Figure 9-40. Removing the Decoration Plate Left Upper (2) 1. Remove the screw (x1) and release the grounding wire.
Grounding wire

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2. Open the Panel Unit. (See Fig. 9-42.) 6. Remove the screws (x10) that secure the Upper Housing.
Rear Cover. 2
3
5
4 6
Upper Housing
Panel Unit
Rear of Panel Unit

8
7
1
10
9
Hook Panel Rear Cover C.B.P. 3x10 (61Kgfcm) C.B.S. 3x8 (81Kgfcm)
Panel Unit C.B.A. 3x6 (61Kgfcm) C.B.P. 3x10 (black) (61Kgfcm)
Figure 9-42. Removing the Upper Housing (1) Figure 9-44. Removing the Upper Housing (3)
4. Peel off the Panel FFC and the ferrite core that are secured with the double 7. Lift the Panel Unit until the screw (x1) under the Right Hinge can be seen, and
sided tape, and disconnect the Panel FFC from the connector on the Panel remove the screw (x1).
Unit.
5. Pull out the ferrite core from the Panel FFC.
C.B.P. 3x12 (6+1Kgfcm)
Rear of Panel Unit Panel Unit Panel FFC Panel Shield Plate
Right Hinge
Connector Double-sided tape


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8. While lifting the Upper Housing, pull out the Panel FFC from the hole of the 9.4.2.18 Panel Unit
Upper Housing and remove the Upper Housing.
P O IN T Panel Unit for Artisan 730/PX730WD/TX730WD.
Panel Unit
TX730WD, therefore, see 9.4.2.10 Panel Unit (p.299) for the
Hole of Upper Housing procedures.

Scanner Unit/Left Housing/Paper Guide Top Assy
Panel FFC
Removal procedure
Figure 9-46. Removing the Upper Housing (5) 1. Remove the screw (x1) and release the grounding wire.
(See 9.4.2.17 Upper Housing Step1 (p.306).)
9. Remove the Panel Unit from the Upper Housing. (See 9.4.2.18 Panel Unit 2. Open the Panel Unit. (See Fig. 9-42 (p.307).)
(p.308).) 3. Release the hook (x1) on the rear of the Panel Unit, and remove the Panel
Rear Cover. (See 9.4.2.17 Upper Housing Step3 (p.307).)
Tighten the screws in the order shown in Fig. 9-44. 4. Peel off the Panel FFC and the ferrite core that are secured with the double-
Secure the Panel FFC and ferrite core to the Panel Shield Plate sided tape, and disconnect the Panel FFC from the connector on the Panel
with double-sided tape. (See Fig. 9-43 (p.307).) Unit. (See 9.4.2.17 Upper Housing Step4 (p.307).)
Fold the Panel FFC at the fold line, and route it along the 5. Pull out the ferrite core from the Panel FFC.
marking on the Panel Shield Plate. (See 9.4.2.17 Upper Housing Step5 (p.307).)
6. Remove the screws (x2) that secure the Right Hinge.
Marking
Panel Unit
Figure 9-47. Routing the Panel FFC
A D J U S T M E N T After removing/replacing the Upper Housing, make the specified Right Hinge
R E Q U IR E D

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7. Remove the screws (x2) that secure the Left Hinge. 9. Insert the tweezers or the like into section A and peel off the Panel Sheet.
Panel Unit
Upper Housing
Section A
Left Hinge
Reference point
for the panel
sheet attachment
Panel Unit Dowel

C.B.P.3x10
C.B.P. 3x10(61Kgfcm)
(61Kgfcm)
8. Lift the Panel Unit and pull out the Panel FFC from the Panel Unit, and then
remove the Panel Unit.
Panel Sheet

Panel Unit
When installing the Panel Unit, align the dowels (x2) of the
Upper Housing with the positioning holes (x2) of the Left Hinge.
(See Fig. 9-49 (p.309).)
Taking the bottom left corner of the Panel Sheet as the
reference point, align the bottom edge with the bottom rib of the
Panel Unit and put the left edge against the rib, then attach the
Panel FFC Panel Sheet. (See Fig. 9-51 (p.309).)
Secure the Panel FFC and ferrite core to the Panel Shield Plate
with double-sided tape. (See Fig. 9-43 (p.307).)
Fold the Panel FFC at the fold line, and route it through the
Figure 9-50. Removing the Panel Unit (3) marking on the Panel Shield Plate. (See Fig. 9-47 (p.308).)

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Before installing the Panel Unit, insert the Panel FFC Cover 9.4.2.19 Rear Left Housing
into the hole of the Upper Housing.
P O IN T Rear Left Housing for Artisan 730/PX730WD/TX730WD.
Panel FFC Cover PX830FWD differ from those for Artisan 730/PX730WD/
TX730WD, therefore, see 9.4.2.4 Rear Left Housing (p.294) for
the procedures.
Panel Unit Parts/Components need to be removed in advance:

Scanner Unit/Decoration Plate Left Upper/Decoration Plate Left Upper Sub/Paper
Guide Top Assy/Upper Housing
Hole of Upper Housing
Removal procedure
Figure 9-52. Installing the Panel Unit
Rear Left Housing.
R E Q U IR E D
After replacing the Panel Unit, be sure to perform the required
lubrication. (See Chapter 6 "MAINTENANCE".)
Left Housing
Rear Left Housing Rib

Rear Left Housing to the inside of the Left Housing. (See Fig. 9-53.)

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9.4.2.20 Rear Right Housing 2. Release the hook A in Fig. 9-54, and also release the ribs (x2) on the right side
in Fig. 9-55, then remove the Rear Right Housing by lifting it in the direction
C H E C K This section describes the disassembly/reassembly procedures of the of the arrow.
P O IN T Rear Right Housing for Artisan 730/PX730WD/TX730WD.
TX730WD, therefore, see 9.4.2.6 Rear Right FAX Housing (p.296)
for the procedures.
Point A

Scanner Unit/Decoration Plate Left Upper Sub/Decoration Plate Left Upper/Paper
Guide Top Assy/Upper Housing/Hinge
Removal procedure
1. Remove the screws (x3) that secure the Rear Right Housing.
Right Housing
Rear Right Housing Rib
When installing the Rear Right Housing, insert the ribs (x2) of
Hook A the Rear Right Housing to the inside of the Right Housing.
(See Fig. 9-55.)
When installing the Rear Right Housing, align the point A of
the Rear Right Housing with the inside of the Base Frame.
(See Fig. 9-55.)

Rear Right Housing

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9.4.2.21 Right Housing / Housing Front Right 2. Release the dowel (x1) on the front side (see Fig. 9-56), hook A (x3) and hook
B (x1) on the bottom of the Right Housing, and remove the Right Housing in
C H E C K This section describes the disassembly/reassembly procedures of the the direction of the arrow.
P O IN T Right Housing/Housing Front Right for Artisan 730/PX730WD/
TX730WD. Right Housing
TX730WD, therefore, see 9.4.2.7 Right Housing/Housing Front
Right (p.297) for the procedures.

Guide Top Assy/Upper Housing/Hinge/Rear Right Housing
Removal procedure Hook A
Rib
1. Remove the screws (x2) that secure the Right Housing. Hook B
3. Release the ribs (x2) of the Housing Front Right on the bottom of the printer
(see Fig. 9-57.) and dowel (x1) of the Base Frame, and remove the Housing
Front Right.
Housing Front Right
Right Housing
Base Frame Dowel

Dowel
Figure 9-58. Removing the Housing Front Right

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9.4.2.22 Scanner Open Sensor 2. Disconnect the Scanner Open Sensor cable from the connector on the Relay
Board.
C H E C K This section describes the disassembly/reassembly procedures of the 3. Release the hook (x1), and remove the Scanner Open Sensor from the Upper
P O IN T Scanner Open Sensor for Artisan 730/PX730WD/TX730WD. Housing.
Bottom Relay Board
TX730WD, therefore, see 9.4.2.13 Scanner Open Sensor (p.303)
for the procedures.
Scanner Open
Parts/Components need to be removed in advance: Scanner Open Sensor Sensor cable

Guide Top Assy/Upper Housing
Removal procedure
1. Release the hook (x1) and slide it in the direction of the arrow, and then
remove the Scanner Open Sensor Cover.
Hook
Upper Housing
Figure 9-60. Removing the Scanner Open Sensor

Scanner Open Sensor Cover
When installing the Scanner Open Sensor, route the Scanner Open
Sensor cable through the ribs (x3) of the Upper Housing as shown in
Fig. 9-61.
Upper Housing Scanner Open

Sensor cable
Hook
Figure 9-59. Removing the Scanner Open Sensor Cover
Rib
Figure 9-61. Routing the Scanner Open Sensor Cable

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9.4.2.23 Scanner Upper Housing 3. Lift the front side of the Scanner Upper Housing, and remove the Scanner
Upper Housing in the direction of the arrow.
P O IN T Scanner Upper Housing for Artisan 730/PX730WD/TX730WD.
The disassembly/reassembly procedures for Artisan 837/ Scanner Upper Housing
TX730WD, therefore, see 9.4.2.14 Scanner Upper Housing (p.304)
for the procedures.

Scanner Unit/Document Cover
Removal procedure

clean room or on a clean bench to keep away from dust and
dirt.
Be careful not to damage the document glass on the Scanner Scanner Lower Housing
Upper Housing. Rib
1. Remove the screws (x8) that secure the Scanner Upper Housing. Figure 9-63. Removing the Scanner Upper Housing (2)
2. Release the hooks (x3) that secure the Scanner Upper Housing.
Bottom
8
7
2 1
3
4
5
Hook

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9.4.2.24 Scanner Decoration Plate Front When installing the Scanner Decoration Plate Front, align the ribs
(x4) of the Scanner Decoration Plate Front shown in Fig. 9-65 with
the holes (x4) of the Scanner Upper Housing.
P O IN T Scanner Decoration Plate Front for Artisan 730/PX730WD/
TX730WD.
TX730WD, therefore, see 9.4.2.15 Scanner Decoration Plate Front

Scanner Unit/Document Cover/Scanner Upper Housing
Removal procedure Rib
1. Release the hook (x1) that secures the Scanner Decoration Plate Front from Figure 9-65. Installing the Scanner Decoration Plate Front
the bottom of the Scanner Upper Housing.
2. Slide the Scanner Decoration Plate Front in the direction of the arrow and
remove the Scanner Decoration Plate Front.
Scanner Decoration Plate Front
Bottom
Scanner Upper Housing Hook
Figure 9-64. Removing the Scanner Decoration Plate Front

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9.4.3 Routing FFC/cables SCANNER (ARTISAN 730/PX730WD/TX730WD)
ADF/SCANNER (ARTISAN 837/PX830FWD) No. FFC/cable name CN No.* Remarks

1 Scanner Cover Open Sensor FFC CN10 ---
1 ADF Motor Cable CN25 ---
3 Scanner CR Encoder FFC CN49 ---
2 ADF Sensor Cable CN51 ---
Connect to the Relay Board
3 Cover Open Sensor FFC CN10 --- 4 Document Cover Open Sensor Cable ---
(CN2)
4 Scanner Carriage FFC CN41 Ferrite core x1 5 Grounding wire (x1) --- ---
5 Scanner CR Encoder FFC CN49 --- Note * : See Fig. 4-194 for the connector positions on the Main Board (Artisan 730/
Connect to the Relay Board PX730WD/TX730WD).
6 Document Cover Open Sensor Cable ---
(CN2)
Note * : See Fig. 4-192 for the connector positions on the Main Board (Artisan 837/
PX830FWD).
Grounding wire
Grounding wire from Scanner CR Encoder FFC

the Scanner Unit
Scanner CR Encoder FFC

Grounding wire from Ferrite Core A:
the ADF Unit Put the Scanner Carriage FFC
through this and attach it to
the Upper Housing.
ADF Motor Cable
Ferrite Core A:
Put the Scanner Carriage FFC Scanner Carriage FFC:
through this and attach it to Secure this on Main Board
Scanner Carriage FFC: Unit with double-sided tape.
the Upper Housing. Secure this on Main Board
Unit with double-sided tape.
Document Cover
Document Cover Open Sensor Cable Cover Open Sensor FFC
Open Sensor Cable ADF Sensor Cable
Relay Board Cover Open Sensor FFC Relay Board
Double-sided tape
Double-sided tape
Figure 9-67. Scanner (Artisan 730/PX730WD/TX730WD)
Figure 9-66. ADF/Scanner (Artisan 837/PX830FWD)

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ROUTING AROUND THE PRINTER MECHANISM

1 Plunger Cable CN19 ---
Note * : See Fig. 4-192 for the connector positions on the Main Board.
Acetate tape
Do not let this get caught.
Do not let this get caught between

Card Slot Assy and Cartridge Box.
Plunger Cable:
Route this through hooks (x10)
and secure with acetate tape.
Hook
Figure 9-68. Plunger Cable

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9.5 Adjustment 9.5.2 Required Adjustments (Artisan 837/730/

PX830FWD/PX730WD/TX730WD)
Table 9-7 (p.319) lists the required adjustments depending upon the parts being
9.5.1 Overview repaired or replaced. Find the part(s) you removed or replaced, and check which
The required adjustments after disassembling and assembling Artisan 837/730/ adjustment(s) must be carried out.
PX830FWD/PX730WD/TX730WD are basically the same as those for Artisan 810/ Note : <Meaning of the marks in the table>
710/PX810FW/TX810FW/PX710W/TX710W, but some of them are different. O indicates that the adjustment must be carried out. O* indicates that the
Check the following and make the specified adjustments. adjustment is recommended. --- indicates that the adjustment is not required.
If you have removed or replaced multiple parts, make sure to check the required
C H E C K This section describes the following differences. adjustments for the all parts. And when multiple adjustments must be carried out, be
P O IN T The start-up method in the special inspection mode sure to carry out them in the order given in the Priority row.
(See 9.5.3 Special Inspection Mode (p.321).) Note *1 : 5.4.1 I/S Decompress (p.235) is carried out before disassembling. Those with
priority 2 or lower are performed after appropriate removal/replacement.
Tools used for the case open sensor check (See 9.5.4 Tools Used
for the Case Open Sensor Check (p.322))
*2 : Artisan 837/PX830FWD only.
Type of scanners used for banding reduction system (BRS)
*3 : Artisan 730/PX730WD/TX730WD only.
adjustment / paper feed amount profile (PFP) correction (See (See 8.4.4 Touch Panel Calibration (p.276).)
9.5.5 Scanners for Banding Reduction System (BRS)
*4 : Artisan 725/PX720WD/TX720WD only.
Adjustment / Paper Feed Amount Profile (PFP) Correction (See 8.4.5 Touch Panel Operation Check (p.276).)
(p.323).) *5 : Perform only Check 1 (p217).
For the details of adjustments and procedures other than those *6 : Carry out this operation after removing the Waste Ink Tray Assy.
described in this section, see Chapter 5 "ADJUSTMENT" *7 : Carry out PG Inspection (p.230) only, if the position of the notch on the Parallelism
(p.201). Adjustment Busings have not changed.
9.5.3 Special Inspection Mode (p.321)
8.4.4 Touch Panel Calibration (p.276) When the EEPROM Data Copy cannot be made for the main
C A U T IO N
The AID inspection is not required for Artisan 837/730/ board that needs to be replaced, the Waste Ink Tray Assy, the
PX830FWD/PX730WD/TX730WD because the AID function is Lower Paper Guide Waste Ink Pad Assy and CDR Tray Assy
not equipped. must be replaced after replacing the main board with a new
one.
After all required adjustments are completed, use the Final
check pattern print function to print all adjustment patterns
for final check. If you find a problem with the printout
patterns, carry out the adjustment again.
When using a new main board for replacing the Printer
Mechanism, the Initial setting must have been made to the
main board.
When an error message appears when resetting the
maintenance counter, update the firmware to the latest and
perform the initialization again.
Artisan 837/730/PX830FWD/PX730WD/TX730WD Adjustment 318

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Table 9-7. Required Adjustment List (Artisan 837/730/PX830FWD/PX730WD/TX730WD)

Priority 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29




Touch Panel calibration*3


EEPROM Data copy
Adjustment Item
Memory card check

I/S decompress*1*6
Bi-D adjustment
BRS adjustment
PFP adjustment
PW adjustment
PF adjustment
Head ID input
Leak check
Ink charge
Part Name
Remove --- --- --- --- --- --- --- --- --- --- --- --- O --- --- --- --- --- --- --- --- --- --- --- --- --- --- O O
Replace
Main board
--- --- --- --- --- --- --- --- O --- --- --- O --- --- --- --- --- --- --- --- --- --- --- --- --- --- O O
(Read OK)
Replace
--- --- --- --- --- O O O --- O O --- O O O --- O O O O O --- O O O O O O O
(Read NG)
(Artisan 837/PX830FWD
only) Replace --- --- --- --- --- O --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- O
Panel Unit Remove --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- ---
(Artisan 730/PX730WD/
TX730WD only) Replace --- --- --- --- --- --- O O --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- O
Remove O --- O*7 --- --- --- --- --- --- --- --- --- --- --- --- O O O O O O --- --- --- --- --- O O O
Printhead
Replace O O O*7 --- --- --- --- --- --- --- --- --- --- --- O O O O O O O --- --- --- --- O O O O
Head Supply Assy Remove --- --- O*7 --- --- --- --- --- --- --- --- --- --- --- O O O O O O O --- --- --- --- O O O O
Replace O O --- --- --- --- --- --- --- --- --- --- --- --- --- O --- --- --- --- --- --- --- --- --- --- --- O O
Ink Supply IC Holder Assy
Remove O O --- --- --- --- --- --- --- --- --- --- --- --- --- O --- --- --- --- --- --- --- --- --- --- --- O O
Replace --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- O O
Card Slot Assy
Remove --- --- --- --- --- --- --- --- --- --- --- --- O --- --- --- --- --- --- --- --- --- --- --- --- --- --- O O
Replace --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- O O
Power Supply Unit
Remove --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- O O --- --- O O
CDR Tray Assy Replace --- --- --- --- --- --- --- --- --- --- --- O --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- O O
Remove --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- O O
Ink System
Replace --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- O O
Remove --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- O O
Waste Ink Tray Assy
Replace --- --- --- --- --- --- --- --- --- --- --- --- --- O --- --- --- --- --- --- --- --- --- --- --- --- --- O O

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Table 9-7. Required Adjustment List (Artisan 837/730/PX830FWD/PX730WD/TX730WD)

Priority 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29




Touch Panel calibration*3


EEPROM Data copy
Adjustment Item
Memory card check

I/S decompress*1*6
Bi-D adjustment
BRS adjustment
PFP adjustment
PW adjustment
PF adjustment
Head ID input
Leak check
Ink charge
Part Name
Lower Paper Guide Waste Remove --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- O O
Ink Pad Assy Replace --- --- --- --- --- --- --- --- --- --- --- --- --- O --- --- --- --- --- --- --- --- --- --- --- --- --- O O
Printer Mechanism Replace O O O*6 O O --- --- --- --- --- O O O --- --- O O O O O O O --- O O O O O O
Remove --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- O
Upper Housing
Replace --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- O
Remove --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- O
Scanner Unit
Replace --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- O

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9.5.3 Special Inspection Mode The start-up method in the special inspection mode for Artisan 837/PX830FWD
1. While pressing the section B shown below, press the Power button for more
The start-up method in the special inspection mode for Artisan 837/730/PX830FWD/
than eight seconds.
PX730WD/TX730WD differs from that for the others.
Start the printer following the procedure below and then carry out the inspection in the
special inspection mode.
C H E C K The inspections necessary to start the printer in the special

P O IN T inspection mode are as follows. Section A Section B Section C
5.3.4 Touch Panel Adjustment (Artisan 810/835/837/
PX810FW/TX810FW/PX820FWD/TX820FWD/PX830FWD
only) (p.233)
5.2.8 Case Open Sensor Check (p.217)
See 9.5.4 Tools Used for the Case Open Sensor Check (2) Press this for more than eight sec. (1) Keep pressing section B
(p.322) for the required tools.
Figure 9-70. Starting the Special Inspection Mode (Artisan 837/PX830FWD)
8.4.5 Touch Panel Operation Check (p.276)
When starting Artisan 730/PX730WD/TX730WD in the special
2. When turning the printer on in the special inspection mode, the following
inspection mode, take the necessary procedure within 60
screen appears on the LCD. Take the necessary inspection.
seconds after turning the power off. If 60 seconds or more pass
after turning the power off, turn it on once again, then turn it Inspection Mode
back off and take the necessary procedure within 60 seconds to Run: OK / Select: [UP] [DOWN]
start the printer in the special inspection mode. 1. Mechanism Inspection
Press the Power button to exit from the special inspection mode. 2. Special Inspection
The following screen appears when the Power button is pressed, 3. Development Mode
and the power turns off if the button is kept pressed again. 4. Normal Mode
Initial Charge Flag check

Initial Charge Flag: OFF
Inspection Mode Flag check Figure 9-71. Start-up Screen in the Special Inspection Mode
Inspection Mode Flag: OFF
Auto Power Flag check C H E C K When starting Artisan 837/PX830FWD in the special inspection
Auto Power Flag: OFF
P O IN T mode, perform the panel operation as follows. (See Fig. 9-70.) The
Push [Power] button recommended pressing areas are also indicated.
Section A (Recommended area: Home button)
Figure 9-69. Power Off Screen in the Special Inspection Mode Goes up to the above menu item.
Section B (Recommended area: center of the Touch Panel)
If one of the modes in the menu (Fig. 9-71) is selected and
Runs the menu item.
entered by pressing the OK button, you cannot go back to the
Section C (Recommended area: Clear button)
screen (Fig. 9-71) again. To return to the screen (Fig. 9-71), turn
Goes down to the menu item below.
the power off once, and start the printer in the special inspection
mode once again.

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The start-up method in the special inspection mode for Artisan 730/PX730WD/ 9.5.4 Tools Used for the Case Open Sensor Check
TX730WD
Overview
1. Press the Power button to turn on Artisan 730/PX730WD/TX730WD.
2. After the printer turns on normally, turn the power off once. Scanner Open Sensor Check can be performed in the same procedure as for
Artisan 835/725/PX820FWD/TX820FWD/PX720WD/TX720WD; however, the
3. Within 60 seconds after turning the power off and the LCD screen goes off,
tools for the check only differ from those for Artisan 835/725/PX820FWD/
press and keep pressing the sections shown below (1), then press the Power
TX820FWD/PX720WD/TX720WD. Only the different tools are indicated below.
button (2) to start Artisan 730/PX730WD/TX730WD in the special inspection
mode. Required tools
Thickness gauge: 0.9 mm
(1) Keep pressing these
3.3 mm
Checking procedure
See 5.2.8 Case Open Sensor Check (p.217).
C H E C K Check 2 (p.220) in the case open sensor check is not necessary for
P O IN T Artisan 837/730/PX830FWD/PX730WD/TX730WD.
(2) Press this button.
Figure 9-72. Starting the Special Inspection Mode

4. When turning the printer on in the special inspection mode, the screen shown
in Fig. 9-71 (p.321) appears on the LCD. Take the necessary inspection.

Confidential
9.5.5 Scanners for Banding Reduction System (BRS) Table 9-8. Specified Scanner for BRS/PFP Adjustment
Adjustment / Paper Feed Amount Profile (PFP) Model Name Sensor type
Correction Epson Perfection 4990 Photo CCD
Overview Epson Perfection V700/V750 Photo CCD
The procedure for banding reduction system (BRS) adjustment / paper feed Epson Stylus Photo RX560/RX580/RX590*1 CIS
amount profile (PFP) correction is the same as that for Artisan 810/710/ Epson Stylus Photo RX585/RX595/RX610*1 CIS
PX810FW/TX810FW/PX710W/TX710W, but the scanner used for this
Epson Stylus Photo RX680/RX685/RX690*1 CIS
adjustment should be a specified one shown in Table 9-8.
Epson Artisan 800/Epson Stylus Photo PX800FW/TX800FW*1 CIS
Adjustment procedure
Epson Artisan 700/Epson Stylus Photo PX700W/TX700W*1 CIS
See 5.2.10 Banding Reduction System (BRS) Adjustment / Paper Feed Amount
Profile (PFP) Correction (p.221). Epson Stylus Photo PX650/TX650/TX659*1*2 CIS
Artisan 810/PX810FW/TX810FW*1*2 CIS
Artisan 710/PX710W/TX710W*1*2 CIS
Epson Stylus Photo PX660*1*2 CIS
Artisan 635*1*2 CIS
Artisan 835/PX820FWD/TX820FWD*1*2 CIS
Artisan 725/PX720WD/TX720WD*1*2 CIS
Work Force 635/Stylus Office TX620FWD/BX625FWD/ME
CIS
OFFICE 960FWD*1*2
Work Force 625/Stylus Office BX525WD/Stylus NX625/
CIS
TX560WD/SX525WD/ME OFFICE 900WD*1*2
Artisan 837/PX830FWD*1*2 CIS
Artisan 730/PX730WD/TX730WD*1*2 CIS
Note *1 : Use the internal scanner.
*2 : Two PFP Base scales are required for PFP adjustment. They should be set on the
origin side and also on right side of the PFP Adjustment Pattern. (See Fig. 5-27.)

Confidential

This section shows the connections between the main components of Artisan 837/730/PX830FWD/PX730WD/TX730WD.
Only Artisan 837/PX830FWD Note* : The model number of the main boards is as follows.
CA29 IF-B CA73 PSB
CB20 MAIN: Artisan 837/PX830FWD
LINE Port CN20 CN1 CN2 CB18 MAIN: Artisan 730/PX730WD/TX730WD
CN1
EXT Port CN21 AC in
ADF Unit
Only Artisan 837/PX830FWD
Carriage Assy
CN51 DOC Sensor
CN36 CN501
CN1 PE Sensor
CN2 CN25 ADF Motor
Printhead
CN3
CN4 CN41
Scanner Unit
CIS Module
CN6 CN49 Scanner Encoder

Relay Board Scanner Motor
PW Sensor CR Encoder CN1 CN2
CN10 Document Cover Open Sensor
CN3
B Artisan 837/PX830FWD
C
* Scanner Open Sensor CB20 PNL CN2
M CN1 3.5 inch LCD Module
CSIC CN5 Main Board CN1
Y
CN33 CN3 Touch panel
LC CN4 CN5 SUB-C Board
LM CR Contact Module
PF Encoder CN8 CN13 Duplex Unit Sensor

CN4 CN5 SUB-B Board
PE Sensor CN9
CB20 PNL-B
CN19 EJ Cover Open plunger
Ink System CN2 CN1 CN7 Operation Panel Unit
CN21 CR Motor
CB18 SUB Artisan 730/TX730WD/ PX730WD
CN22 PF Motor
CN31 CB18 PNL CN2 2.5 inch LCD Module
CN35 CN30 CN24 Decompression Motor CN1
Wired LAN USB 2.0

CN2 USB Host 2.0
CN1
J2 CA52 STG CN7 Compact Flash
Wireless LAN Module CN3 CN8 MS/SD/xD/MMC
Figure 9-73. Block Diagram (Artisan 837/730/PX830FWD/PX730WD/TX730WD)
Artisan 837/730/PX830FWD/PX730WD/TX730WD Connector Summary 324

Confidential

Artisan 810 - 835 - 837 - 710 - 725 - 730 - Rev.E

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SERVICE MANUAL

Color Inkjet Printer

Copyright 2011 SEIKO EPSON CORPORATION.

Manual Configuration Symbols Used in this Manual

Chapter 3 TROUBLESHOOTING 4.2.3 Removing the Housing ............................................................................. 110

8.3 Disassembly/assembly....................................................................................... 257 9.4 Disassembly/assembly....................................................................................... 285

1.1 Features Bluetooth

PRODUCT DESCRIPTION Features 15

1.2 Printing Specifications 1.2.2 Ink Cartridge

PRODUCT DESCRIPTION Printing Specifications 16

1.2.3 Print Mode

PRODUCT DESCRIPTION Printing Specifications 17

PRODUCT DESCRIPTION Printing Specifications 18

1.2.4 Supported Paper

Table 1-6. Supported Paper

PRODUCT DESCRIPTION Printing Specifications 19

Table 1-6. Supported Paper

Photo Paper Glossy (EAI) A4 210 x 297 mm (8.3x11.7) 258 g/m2 Y Y - Y Y - Y Y - Y -

PRODUCT DESCRIPTION Printing Specifications 20

Table 1-6. Supported Paper

Note *1 : Y in the P column stands for the paper type/size is Supported.

Paper feed tray position

Tray 1 Tray 2 CDR Tray

PRODUCT DESCRIPTION Printing Specifications 21

1.2.5 Printing Area 1.3 Scanner Specifications

TM TM Main scan : 4,800 dpi

PRODUCT DESCRIPTION Scanner Specifications 22

1.3.1 Scanning Range 1.4 General Specifications

RL Energy conservation International Energy Star Program compliant

PRODUCT DESCRIPTION General Specifications 23

1.4.2 Safety Approvals (Safety standards/EMI) 1.4.5 Environmental Conditions

Note *1: Premium Glossy Photo Paper/Highest quality 27/80

PRODUCT DESCRIPTION General Specifications 24

PRODUCT DESCRIPTION Interface 25

Auto Setting 100BASE-TX Half Duplex 2.400 - 2.4835 1 - 13 802.11b 11/5.5/2/1 M

10BASE-T Half Duplex 2.400 - 2.4835 1 - 13 802.11g 54/48/36/24/18/12/9/6 M

Note * : Referential value. It depends on surrounding conditions.

PRODUCT DESCRIPTION Interface 26

1.5.4 Memory Card Slots

Table 1-21. List of Supported Memory Card

PRODUCT DESCRIPTION Interface 27

1.6 Control Panel

Power Button LCD

Blue status light Touch Panel

Power button Unlock button

Home button Start button

CD Tray button Stop/Clear Settings button

Blue status light Back button

PRODUCT DESCRIPTION Control Panel 28

Table 1-22. Button Functions Table 1-24. LED

Table 1-23. Button Functions

PRODUCT DESCRIPTION Control Panel 29

PRODUCT DESCRIPTION Control Panel 30

PRODUCT DESCRIPTION Specification for Each Function 32

PRODUCT DESCRIPTION Specification for Each Function 34

Saturation Standard (fixed)

PRODUCT DESCRIPTION Specification for Each Function 36

1.7.2.7 Print Layout

Table 1-38. Supported Paper Type and Layout (1)