1 8 6 / 1 0 0 / 3 4 E Digitalkeytelephone System User Guide

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aria 186/ 100/ 34E - DIGITAL KEY TELEPHONE SYSTEM

USER GUIDE

186/ 100/ 34E


Dig ita l Key Telephone
Sys tem
USER GUIDE

0 users of Aria 186, 100, 34E, Office software


For: 30 Button (shown), 8 Btn, 2 Btn & SLT
.
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aria 186/ 100/ 34E - DIGITAL KEY TELEPHONE SYSTEM

USER GUIDE

aria KSUs

aria 34E
aria 100

aria 186

NB: Although every effort is made to keep this Guide up to date, Features and Functions are subject to change without notice. An inclu
sion of a feature or function in this guide does not imply it is operational on your system. Some features require specific hardware or so
ftware installation. Please check with your aria dealer for further details.

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aria 186/ 100/ 34E - DIGITAL KEY TELEPHONE SYSTEM

USER GUIDE

Quick Reference Guide for aria Digital Key Telephone


Fixed Feature Buttons

To terminate a conference,
The conference initiator should be actively in the
conference.
Hang up, or press CONF button to finish the
conference (only for conference initiator).

Call Forward
Press MON button.
Press DND/FWD button (or dial 4 9) and dial the
desired Call
Forward type.
- 0 : Follow me
- 1 : Unconditional
- 2 : Busy calls
- 3 : No answer calls
- 4 : Busy/no answer calls
- 5 : Station off-net
- 6 : Incoming outside line to off-net (ATD only)
- 7 : DVU forward for no answer-1(after 4sec)
- 8 : DVU forward for no answer-2
(after predefined time)
- 9 : DVU forward for busy
- # : Cancel previous call forward
Dial the station number or press DSS button or
intercom group where calls are forwarded.
(Confirmation tone is heard.)

Leaving a Message Waiting Indication


If you dial a station that is unattended or in Do
Not Disturb, you can leave a message waiting
indication.
Dial the desired intercom station. Busy tone or
DND tone is heard.
Press CALLBK button (or dial * 6 6). The called
partys CALLBK
button LED will flash.
To answer a Message Waiting Indication,
Press flashing CALLBK button (or dial * 6 7) and
the station that
left message will be signaled with tone ringing.
If called station does not answer, press the
CALLBK button once to leave a message.

Call Wait (Camp-on)


If you dial a busy station, you may alert it to your call.
After receiving intercom busy tone, dial * or the last
digit of called station number or press DSS button.
When the called party answers, consult with them
or hang up to transfer the call, if any.

Placing an Outside Call on Hold


While connected to an outside line,
Press HOLD/SAVE button.
- Once for system hold
- Twice for exclusive hold
Reverse if hold preference is programmed to
system hold.
Press HOLD/SAVE button.

Conference
Call the desired party (internal or outside). When
called party answers, press CONF button.
Add next conference party by selecting another
outside line or intercom station.
When the party answers, press CONF button twice.
All parties are connected.

Last Number Redial


The last dialed number on an outside line is saved.
Press REDIAL button. Or,
Press SPEED button and dial *
HOLD/SAVE.

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MUTE button allows you to switch the built in microphone


on or off when using the speakerphone or the handset
microphone when using the handset.
MON button enables you to make a phone call with-out
lifting handset. It turns the telephone on and off when using
the speakerphone.
HOLD button enables you to place an outside caller on hold.
REDIAL allows you to make last number redial and auto
call number redial.
VOLUME bar allows you to adjust speakerphone and
handset volume.

Quick Ref. Guide

FLASH button may be used to terminate an outside call and


re-seize dial tone without having to hang up the handset.
SPEED button provides you with access to speed dialing, save
number redial and last number redial.
TRANS (TRANSFER) button is used to transfer an outside call
from a station to another.
CALLBK (CALLBACK) button allows you to leave a callback
indication at a station that is busy, unattended, or in Do Not
Disturb.
CONF button is used to establish conference calls.
DND/FWD (Do Not Disturb/Forward) button allows you to
forward your calls to another destination, or make DND mode.

aria 186/ 100/ 34E - DIGITAL KEY TELEPHONE SYSTEM

USER GUIDE

Quick Reference Guide for aria Digital Key Telephone


To answer a queue request,
When the busy outside line button, specific line
group button or DSS button returns to idle, you
hear ringing and the queued line button flashes.
Lift handset and dial outside line.

Save Number Redial

Attendant Clock Set

To dial a saved number,


Press SPEED button and dial #.

The attendant can set the Time/Date without entering


Admin. Programming.
Press TRANS/PGM button.
Dial # 1.
Enter Date/Time. (YYMMDDHHmm)
If there is no need to change date or time, press 4 key.
Press HOLD/SAVE button.

Call Transfer
While connected to an outside call,
Press TRANS/PGM button.
Dial station number or DSS button.
(You can select a screened or unscreened transfer.)
Screened Transfer
When that extension answers, announce the transfer and
hang up to complete call transfer.
Unscreened Transfer
When the called extension begins to signal, hang up to
complete call transfer.

Flexible Buttons Programming

Storing Speed Dial Numbers

Direct Station Select

Press TRANS/PGM button and then SPEED button.


Dial the speed number bin.

Call Park

- Station Speed Number bins:


aria 34E/100/186: 00~19
- System Speed Number bin :
aria 186: 200~999
aria 34E /100: 200~399
Dial the phone numbers to be stored.
Press HOLD/SAVE button to save the number.

Call Wait (Camp-on)


Station Speed Dial
System Speed Dial

All Call Page


Universal Night Answer
Last Number Redial
Save Number Redial

To erase an exiting speed bin,


Press TRANS/PGM button and then SPEED button.
Dial speed number bin to be erased.
Press HOLD/SAVE button.

Press SPEED button and dial the speed number bin.


When the called party answers, pick up the handset or
use speakerphone.

Voice Over
It is available when the station has been programmed with
voice over.
When a busy keyset engaged in an internal or external
call is called through camp-on by a caller, HOLD/SAVE
button of busy keyset is flashing.
After tone, the busy keyset will be connected to both
parties.

Queuing
You see that a particular line is busy and want to be
placed on a list waiting for the first line in the group or
station to become available.
Lift handset or press MON button.
Press the busy outside line button, specific line group
button or DSS button.
Pressing CALLBK button, your CALLBK button is
illuminated and confirmation tone is heard.
Hang up or press MON button.

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700~891 (aria 186)


700~835 (aria 100)
700~777 (aria34E )
601~619 (aria 186)
601~610 (aria 100)
TRANS/PGM + 8 5
SPEED + bin no. (00~19)
SPEED + bin no.
200~999 (aria 186)
200~399 (aria 100/34E )
#6
2
SPEED + *
SPEED + #

To erase a flexible button,


Press TRANS/PGM button.
Press the flexible button to be erased.
Press HOLD/SAVE button.

Dialing a Speed Number

Press TRANS/PGM button.


Press a flexible button to be programmed.
See the below chart and dial the desired code.
Press HOLD/SAVE button.

Quick Ref. Guide

If you wish to save a number you dialed,


After dialing the number of an outside party, keep the
handset off-hook.
Press SPEED button twice.

aria 186/ 100/ 34E - DIGITAL KEY TELEPHONE SYSTEM

USER GUIDE

CONTENTS
2,3
Quick Reference Guide ................................................................................................................
7,8
Digital Key Telephone Family.............................................................................................................

Intercom Features
Changing Intercom Answer Mode ...........................................................................................................13
Placing an Intercom Call ..........................................................................................................................
13
Answering an Intercom Call ...................................................................................................................13
Placing an Intercom on Hold......................................................................................................14
Changing Differential Ring .....................................................................................................................14
Voice Over................................................................................................................
14
Answering a Call Wait with Voice Over ....................................................................................................
14
Directed Call Pick-up.................................................................................................................................
14
Call Wait (Camp-on) ................................................................................................................................15
Mute ....................................................................................................................................................15
Call Back..................................................................................................................................................15
Message Waiting.....................................................................................................................
15
Do Not Disturb (DND)........................................................................................................
16
Call Forward ......................................................................................................................
16
Paging ...........................................................................................................
17
Flash ........................................................................................................................
17
Speakerphone ..........................................................................................................................17
Speaker Volume Control..................................................................................................
17
Ring Volume Control ...............................................................................................................................18

Intercom Features

System Features
Placing an Intercom Group Call.............................................................................................................
18
Placing a CO Call on Hold ....................................................................................................................
18
Group Call Pick-up...................................................................................................................................18
Conference .......................................................................................................................18
Access Authorization Code...................................................................................................................... ...19
Blocking Outside Calls .........................................................................................................................19
Restoring Outside Calls ..........................................................................................................................19
Using Dial By Name .............................................................................................................................
19
Wake-up Call .............................................................................................................................
20
Programming Your Name into Display ....................................................................................................20
Pre-selected Message ...........................................................................................................................
20
User Custom Message Programming ......................................................................................................
21
Background Music....................................................................................................
21
Voice Announcement ...................................................................................................
21
CO Message Wait ...
24
DISA (Direct Inward System Access) ...................................................................................................
24
LCD Language Change .....................................................................................................24
Alarm Reset ...................................................................................................
24

System Features

CO Line Features

CO Line Features
Placing an Outside Call ..................................................................................................................
9
Answering an Outside Call...................................................................................................
9
Call Transfer .................................................................................................................
9
Last Number Redial....................................................................................................................
9
Save Number Redial..................................................................................................................10
Dial Memo.......................................................................................................................10
Auto Call Number Redial.......................................................................................................................
10
Queuing........................................................................................................................
11
Executive/Secretary Transfer ..................................................................................................................11
Step Call .......................................................................................................................................11
Speed Dial Numbers ...............................................................................................................................
12
Storing Dial By Name ..............................................................................................................................12
Call Park .................................................................................................................................................13
Universal Night Answer..........................................................................................................13

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aria 186/ 100/ 34E - DIGITAL KEY TELEPHONE SYSTEM

USER GUIDE

CONTENTS
Flexible Button Programming ..............................................................................................................
25

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Single Line Telephone (Analogue) Operation

Analogue Single Line Telephone Operation


Placing a Call (Outside call & internal) ............................................................33
Placing a call on Hold .........................................................................................33
Call Pick Up .....................................................................................33
Call Wait (Camp On) ........................................................................................ 33
Call transfer (Screened and Unscreened) .....
33
Last Number Redial .............................................................................................. 33
Station Speed Dialing ................................................................................ 33
Conference Calling .............................................................33
Message Waiting ....
34
Call Forwarding your Station ...................................................................34
D N D (Do Not Disturb) ................................................................................................ 34
Shuttle Call ......
34
Universal Night Answer ............................................................................................... 34
Paging ......................................................................... . 34
Meet Me Paging ........................................................................................... 35
Flash To Line ....................................................................... 35
Queuing ......................................................................................... 35
Call Park ................................................................................................... 35
Pre-selected Messages ...................................................................35
Voice Announcements (Requires an Aria Voice Card)..
35
Authorisation Code Programming.............................................................36
Station Name Programming.........................................................................36
Account Code Call ..........................................................36
Off Hook Alarm .............................................................................36

Attendant Operation

Attendant Operation
Wake-up Call......................................................................................................................26
System Greetings.................................................................................................................................26
Attendant Clock Set .............................................................................................
26
Changing Time/Date Format ................................................................................................................
27
System Speed Dial..................................................................................................................................27
Attendant Intrusion ...................................................................................................................
27
Day/On-demand/Night Mode Service (Manual/Automatic) .......................................................................
28
To Print out Accumulated SMDR Records...........................................................................
28
To Erase SMDR Record.......................................................................................................................
28
Dial By Name (for ICM)..
28
Customized Message...........................................................................................................................29
CO Outgoing Disable................................................................................................................... .
29
Temporary COS Change...................................................................................................................
29
Erasing Station Message .........................................................................................................................
29
Traffic Analysis........................................................................................ 30
Attendant LCD Language .....................................................................................................................
30
Intercom Box BGM Selection by Attendant ..........................................................................................
31
Attendant DSS Operation ......................................................................................
31
Make a Page .......................................................................................
31
Transferring an Outside Line to Another Station........................................................
31
Intercom Group Call ..........................................................................................
31
Overriding a Key Telephone in Do Not Disturb ......................................................................................
31
Attendant Programming Menu Table (LDK-300/130)..
32

aria 186/ 100/ 34E - DIGITAL KEY TELEPHONE SYSTEM


NOTES

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USER GUIDE

aria 186/ 100/ 34E - DIGITAL KEY TELEPHONE SYSTEM

USER GUIDE

Digital Key Telephone Family


Large Digital Key Telephone

KD-33LD

KD/E-36LD

LDK-306LD

KD Series

KD-36EXE

KD-36D : LCD Display, 24 Flexible Buttons


KD-36N : No LCD Display, 24 Flexible Buttons
KD-24D : LCD Display, 12 Flexible Buttons
KD-24N : No LCD Display, 24 Flexible Buttons

KD/E Series

KD/E-36EXE

KD/E-36EXE : LCD Display, 24 Flexible Buttons


KD/E-36ENH : No LCD Display, 24 Flexible Buttons
KD/E-24EXE : LCD Display, 12 Flexible Buttons
KD/E-24ENH : No LCD Display, 24 Flexible Buttons
KD/E-8 BTN : No LCD Display, 8 Flexible Buttons

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KD/E-8BTN

aria 186/ 100/ 34E - DIGITAL KEY TELEPHONE SYSTEM

USER GUIDE

Digital Key Telephone Family


Large Digital Key Telephone
LKD-2N/S

LKD-8D/S

LKD-30DS

LKD-2N/S: No LCD Display, 2 Flexible Buttons


LKD-8D/S: LCD Display, 8 Flexible Buttons
LKD-30D: LCD Display, 30 Flexible Buttons (Dual LED with Flex. BTN 01~24 & Single LED with 25~30)
LKD-30LD: Large LCD Display, 30 Flexible Buttons (Dual LED with Flex. BTN 01~24 & Single LED with 25~30)
LKD-DSS: 48 Flexible Buttons
The LKD series keysets can be normally operated in the following S/W version or later.
aria 34E: GS40P-1.2A // aria 100: GS00P-3.2A // aria 186: GS86P-5.1A
aria 34E: GS40P-1.1Cd // aria 100: GS00P-3.1Df // aria 186: GS86P-4.0Ee

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aria 186/ 100/ 34E - DIGITAL KEY TELEPHONE SYSTEM

USER GUIDE

Placing an Outside Call


Button

Procedures

1
OR: 4 + (Line number)
186 : 01 ~ 48
100 : 01 ~ 24
34e : 01 ~ 09
Or, 48 + (Line
Group number)
186 : 01 ~ 96
100 : 01 ~ 48
34e : 01 ~ 34

Answering an Outside Call


Button

Procedures

Range

Lift handset or press MON button to use speakerphone.


Press flashing CO line button or loop key.
(NB: If the Preferred Line Answer feature is ON for your station,
you may answer just by lifting handset, or press MON.)

Call Transfer
Button

Procedures

To transfer an outside call to the other extension,


Press TRANS/PGM button. (The outside call is put on hold.)
Dial station number or appropriate DSS button.
You can make a screened or unscreened transfer.
Screened
Transfer

When the called extension answers, notice the call transfer and
hang up to complete call transfer.

Unscreened
Transfer

While the station you called rings, hang up to complete call


transfer.

Range
Station Ranges:
186 : 700 ~ 891
100 : 700 ~ 835
34e : 700 ~ 777

To answer screened transfer,


When a station rings according to Intercom Answer Mode
selection, answer the intercom call.
The transferring party hangs up, the call will be connected.

Last Number Redial


Button

Procedures

The last dialed number on an outside line is saved.


To redial the last dialed number,
Press REDIAL button. Or,
Press SPEED *.
Press HOLD/SAVE
9

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Range

CO Line Features

Lift handset or press MON button.


Press outside line button, pool button or dial CO line access
code.
Dial desired party.
When called party answers, lift handset or use speakerphone.

Range

aria 186/ 100/ 34E - DIGITAL KEY TELEPHONE SYSTEM

USER GUIDE

Save Number Redial


Button

Procedures

Range

To dial a saved number,


Press SPEED + #.

Dial Memo
While on an outside line or intercom call, you may enter and save a number in the save number
redial bin for future use.
Button

Procedures

Press the programmed DIAL MEMO button.


To program [DIAL MEMO] button,
[TRANS/PGM] + flexible button + [TRANS/PGM] + 8 0 +
[HOLD/SAVE]
Dial the desired number.
Press DIAL MEMO button again to save.

To dial the dial memo number,

Press SPEED + #.

To check the dial memo number,

In idle state, press DIAL MEMO button.


The saved number is displayed on the LCD.

Auto Call Number Redial


When the called party is busy or does not answer the call, the system can automatically redial
the number by pre-programmed time interval.
Button

Procedures

Press REDIAL button.


Hang up.
A busy or no answer number will be redialed automatically after
pre-programmed time interval while MUTE button is lighting.
When called party answers, lift handset to talk.

10

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Range

CO Line Features

If you want to save a number you dialed,


After dialing the number of an outside party, keep handset
off-hook state.
Press SPEED button twice.
Hang up.

aria 186/ 100/ 34E - DIGITAL KEY TELEPHONE SYSTEM

USER GUIDE

Queuing
When a CO line is busy, you can request a call back when the CO line is available. As soon as it
becomes idle, you can be the first extension to get the CO line.
Button

Procedures

Lift handset or press MON button.


Press busy outside line button or specific line group button.
Pressing CALLBK button (or dial * 6 7), your CALLBK button is
illuminated and confirmation tone is heard.
Hang up or press MON button.

CO Line Features

Range

To answer a queue request,


When the busy CO line or specific line group returns to idle,
you hear ring and the queued line button is flashing.
Lift handset and dial a desired phone number.

Executive/Secretary Transfer
Button

Procedures

Range

When the Executive Station is busy or DND (Do Not Disturb),


all calls will go to the Secretary Station.
The Secretary Station may signal the Executive Station that is
in DND by using Call Wait feature. (Press * key or dial the last
digit of the number of Executive station or press the DSS
button to operate Call Wait feature.)

Step Call
When an extension is busy, you can make a call to a different station by dialing only the last digit
of new station number.
Button

Procedures

Dialing an extension number, and the station is busy.


After hearing ICM busy tone, dial the last digit of the next
extension number in the same 10s group.
(ex. If station 712 is busy, dial digit 4 to call station 714.)
It can be used for CO line call by pressing SPEED button +
last digit.

11

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Range

aria 186/ 100/ 34E - DIGITAL KEY TELEPHONE SYSTEM

USER GUIDE

Speed Dial Numbers (Station Basis)


Each extension can program up to 20 individual speed dial numbers in the station. The numbers
are entered and stored by the user and it can be recalled at any time.
Button

Procedures

Range

To store station speed numbers,

Press TRANS/PGM button.


Press SPEED button.
Dial speed number bin.
Dial the phone numbers to be stored.
Press HOLD/SAVE button.
Enter name for Dial by Name. (optional)
Or,
Press TRANS/PGM button.
Press SPEED button.
Dial speed number bin.
Press desired outside line or specific line group button.
Dial the phone number to be stored.
Press HOLD/SAVE button.
Enter name for Dial by Name. (optional)
Press HOLD/SAVE button.

Station Speed bin


00~19

To use station speed numbers,

Lift handset or press MON button.


Press SPEED button.
Dial speed number bin.

To use system speed numbers,

Lift handset or press MON button.


Press SPEED button.
Dial speed number bin.

To erase station speed numbers,

System Speed bins


186 : 200~999
100 : 200~399
34e : 200~399

Press TRANS/PGM button.


Press SPEED button.
Dial speed number bin to be erased.
Press HOLD/SAVE button.

Storing Dial by Name


Users for digital display phone can enter the called partys name so they can dial by name instead
of dialing the phone number.
Button

Procedures

Press TRANS/PGM button.


Press SPEED button and speed number bin.
Dial the desired phone number.
Press HOLD/SAVE button.
Enter the name up to 16 letters using the code adjacent:

Press HOLD/SAVE button.

12

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CO Line Features

aria 186/ 100/ 34E - DIGITAL KEY TELEPHONE SYSTEM

USER GUIDE

Call Park
A call can be parked in a parking location and the call will be retrieved by dialing the location
number. (The call can be picked up by other extension with making a page announcement to
inform the parking location.)
Button

Procedures

Park Locations:
186 : 601~619
100 : 601~610
34e : 601~605

Universal Night Answer


When CO lines are programmed for UNA and the system is placed into night mode, users can
answer incoming CO line calls employing dial code regardless of pick-up group.
Button

Procedures

Range

Lift handset or press MON button.


Press flashing CO line button. If a CO line button is not
assigned, dial 2.
You will be connected to ringing outside line.

Button

Procedures

Range

Press TRANS/PGM button.


Dial 4 9
Dial 1 for Hands-free, 2 for Tone ring, or 3 for Privacy announce.
Press HOLD/SAVE button.

Placing an Intercom Call


Button

Procedures

Range

Dial intercom number or press programmed DSS button.


You will hear,
- Ring back tone in TN (Tone) mode. Wait for called station
to answer the ringing.
- 3 bursts of tone in HF(Hands-free) or PV(Privacy) mode.
Begin your announcement after the tone.

Answering an Intercom Call


Button

Procedures

With your intercom answer mode setting,


- in TN mode, intercom ring is heard. Lift handset to talk.
- in PV mode, 3 bursts of tone and one-way announcement is
heard. Lift handset to talk.
- in HF mode, 3 bursts of tone and announcement is heard.
Reply with Hands-free mode or lift handset for privacy.
13

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Range

Intercom Features

Changing Intercom Answer Mode

CO Line Features

While connected to an outside call,


Press TRANS/PGM button.
Dial parking location.

Range

aria 186/ 100/ 34E - DIGITAL KEY TELEPHONE SYSTEM

USER GUIDE

Placing an Intercom on Hold


Button

Procedures

Range

If your phone has ICM button, you may put an intercom call on
hold by pressing HOLD/SAVE button.
Or, while on an intercom call, press ICM button.
The ICM button flashes and intercom dial tone will be heard.

To retrieve intercom call on hold,

Press the flashing ICM button and lift handset.

Changing Differential Ring


Button

Procedures

Range

Press TRANS/PGM button.


Dial 5 0
Select the ring type by dialing 1~4.
Press HOLD/SAVE button.

Voice Over

Button

Procedures

Range

When a busy keyset engaged in an internal or external call is


called through camp-on by a caller, HOLD/SAVE button of
busy keyset is flashing.
After tone, the busy keyset can be connected to both parties.
Press HOLD/SAVE button in the busy keyset to converse with
new call.
Press HOLD/SAVE button again to alternate the call.

Answering a Call Wait with Voice Over


Button

Procedures

Range

You hear camp-on tone and HOLD/SAVE button is flashing.


Press HOLD/SAVE button to talk with the second caller.
The first caller is placed on hold. (MOH may be provided)
You will be connected to the first caller when the second caller
hangs up.

Directed Call Pick-up


Button

Procedures

You hear intercom or transferred outside line ring at a station.


Lift handset or press MON button.
Dial *42 and the ringing station number.
You will be connected to the calling party.
14

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Range
Station Numbers:
186 : 700~891
100 : 700~835
34e : 700~777

Intercom Features

This feature provides voice announcement to a busy station without interrupting the existing
conversation. The announcement is received over the existing conversation so that only the
busy station hears both incoming parties.

aria 186/ 100/ 34E - DIGITAL KEY TELEPHONE SYSTEM

USER GUIDE

Call Wait (Camp-on)


If you dial a busy station, you may alert it of your call.
Button

Range

Procedures

After receiving intercom busy tone, dial * or last digit of called


station number, or press DSS button.
Camp-on tone is heard in called station.
When called party answers, talk or hang up to transfer the call.

Mute
It provides privacy during speakerphone or handset operation by disabling the microphone.
Button

Procedures

Range

Press MUTE button to activate.


Press MUTE button again to deactivate.

Call Back
Button

Procedures

Range

After receiving intercom busy tone, press CALLBK button.


Hang up.
When the busy station hangs up, you will be signaled.
Answer the signal by lifting handset or by pressing MON
button, the station you called will be signaled.

Message Waiting
When the called extension does not answer the call, you can leave a message wait to the station.
Button

Procedures

If a called party does not answer, press CALLBK button.


Hang up.
At that time, the LED of CALLBK button in the called station is
flashing.

On LKD-2N/S, 8D/S,

If a called party does not answer, press TRANS/PGM button


and dial * 6 6

To answer a message waiting,

Press flashing CALLBK button.


Station that left message will be signaled with tone ring.

On LKD-2N/S, 8D/S,

Dial * 6 7 to answer a message waiting.

15

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Range

Intercom Features

If you dial a station that is busy, you can leave a callback indication.

aria 186/ 100/ 34E - DIGITAL KEY TELEPHONE SYSTEM

USER GUIDE

Do Not Disturb
Button

Procedures

Range

If your phone has been programmed to have Do Not Disturb,


Press DND/FWD button while on-hook or your phone is ringing.
The LED is lighting and your phone is in DND.

To remove Do Not Disturb,

Press DND/FWD button while on-hook.


The LED is extinguished and DND at your phone is removed.

On LKD-2N/S, 8D/S,

Dial 5 3 instead of pressing DND/FWD button (Toggle setting).

Call Forward
A call can be forwarded to the other station or group depending on the call forward type. It should be
programmed in Admin. Programming to use some of the Call Forward types.
Button

Procedures

Lift handset or press MON button. (The MON button is lighting.)


Press DND/FWD button.
Press the call forward type;

Dial station number or press DSS button or intercom group.


Confirmation tone is heard and DND/FWD button is flashing
on forwarded station.
Hang up.

Station. No.
186 : 700~891
100 : 700~835
34e : 700~777

ICM. Group
186 : 9700~9729

100 : 9700~9714
- Follow-me should be programmed from the station that you will be 34e : 9700~9707

forwarded to i.e. if your extension is 702 and you are forwarding to


704, then you will need to go to 704 to program the feature. Also,
this feature requires authorization code and system programming.
- For Station Off-net, the number you are forwarding to should be
saved as a speed dial number first. (Please see the Page 12 to save
a Speed Dial Number.)
- System programming required for: Incoming outside line to Off-net

To cancel call forward,

Lift handset or press MON button.


Press DND/FWD button and dial #, Hang up.

To cancel Incoming Outside line to Off-net (at system attendant),


Press MON + DND/FWD + CO line code (CO group/CO line no.
/CO BTN) + #
On LKD-2N/S, 8D/S,

Dial 5 4 instead of pressing DND/FWD button.


16

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Intercom Features

0 - Follow me (not available in aria 16/20W)


1 - Unconditional
2 - Busy calls
3 - No answer calls
4 - Busy / no answer calls
5 - Station off-net
6 - Incoming outside line to off-net (system attendant only)
7 - DVU forward - 1 (forwarded after 4sec)
8 - DVU forward - 2 (forwarded after predefined time)
9 - DVU forward for busy

Range

aria 186/ 100/ 34E - DIGITAL KEY TELEPHONE SYSTEM

USER GUIDE

Paging
A station, which is allowed to access page facilities, can connect and transmit voice announcement
to any or all of the system external/internal page zones.
Button

Range

Procedures

To make a page,
Lift handset.
Dial page zone. (See below chart.) And you will hear warning
tone.
After the tone, speak your message.
Hang up.
100

34E

All Call
Internal Zone 1
Internal Zone 2
:
Internal Zone 5
:
Internal Zone 15
:
Internal Zone 20

# 6
#01
#02
:
#05

# 6
#01
#02
:
#05
:
#15

# 6
#01
#02
:
#05

Internal All Call


External Zone 1
External Zone 2
External All Call

# 3
#41
#42
# 5

# 3
#41
#42
# 5

# 3
#41

#15
:
#20

Flash
May disconnect outside line and re-seize dial tone if programmed . It can be used to send a
recall to line, when the system is connected with a PBX or Enhanced Feature Analogue Line.
Button

Procedures

While connected to an outside line, press FLASH button.

Range

Speakerphone
Pressing an outside line button, a speed button, a station button or dialing a station number will
automatically activate the speakerphone. (LKD-2N/S has no microphone and doesnt function
as Hands-free unit.)
Button

Procedures

Range

To activate speakerphone,
Press MON button.
Dial outside line number or intercom number to talk.

Speaker Volume Control


Button

Procedures

In speakerphone mode, press VOLUME (/) button to


control the speakerphone volume.
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Range

Intercom Features

186

Internal Zones:
186 : 01~20
100 : 01~15
34E : 01~05

aria 186/ 100/ 34E - DIGITAL KEY TELEPHONE SYSTEM

USER GUIDE

Ring Volume Control


Button

Range

Procedures

When bell rings, press VOLUME (/) button to control


ring volume.

Placing an Intercom Group Call


Procedures

Button

To make an intercom group call,

Lift handset or press MON button.


Dial the intercom group number.

ICM. Group No.


186 : 9700 ~ 9729
100 : 9700 ~ 9714
34E : 9700 ~ 9707

Placing a CO Call on Hold


Button

Procedures

Press HOLD/SAVE button.


- Once for system hold
- Twice for exclusive hold
Reverse if hold preference is programmed to system hold.
Press HOLD/SAVE button

Range

Lift handset and press flashing outside line button.

Group Call Pick-up


Button

Procedures

Range

You should be in the same pick-up group as ringing phone.


You hear an unattended phone ringing.
Lift handset or press MON button.
Dial *1

Intercom Features

To retrieve the call,

Conference
Button

Procedures

Range

To establish a conference,

To add another party in the conference,

Press CONF button.


Call the next party.
Press CONF button twice.

To exit a conference (unsupervised),

Press CONF button in the supervisor station and hang up. Other parties are still connected.

Re-entering a conference,

Lift handset or press MON button, Press CONF button.

To drop an outside party, (You should be active in the conference.)

Press outside line of party you wish to drop, Hang up or press MON button.

To terminate the conference,

18

Hang up or, press CONF button if unsupervised.

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System Features

Call desired party. (internal or outside)


Press CONF button. (CONF button is lighting and the called party is put on hold.)
Call the next party.
Press CONF button twice. (once if adding additional parties), Conference is established.

aria 186/ 100/ 34E - DIGITAL KEY TELEPHONE SYSTEM

USER GUIDE

Access Authorization Code


To prevent unauthorized outside calling, DISA access or Trunk access on your station by others,
the system provides a means to lock/unlock a station by access authorization code.
On LKD-2N/S, 8D/S,
Button

Procedures

Conference feature can be accomplished by programming


a flexible key as CONF button (TRANS + 91).

To register access authorization code,

Press TRANS/PGM button and dial 4 4


Dial your own 5 digits access authorization code.
Press HOLD/SAVE button.
Confirmation tone is heard.

Blocking Outside Calls


Note : An access authorization code should be registered.
Button

Procedures

Range

Press TRANS/PGM button and dial 4 6


Press HOLD/SAVE button. (Confirmation tone is heard.)
MUTE button will flash until restored to normal.

Restoring Outside Calls


Button

Procedures

Range

Press TRANS/PGM button and dial 4 7


Dial your current access authorization code.
(Confirmation tone is heard.)
MUTE button will be extinguished.

Using Dial By Name


Each station and speed dial number can be assigned to a name. When names are programmed,
you may select a speed dial number by the stored name.
Button

Procedures

DIAL BY NAME
ICM : 1 U_SPD : 2 S_SPD : 3

Select desired type.


1 : Intercom
1 : XXXX XXXX XXXXXX
2 : User (Station Speed Dial)
2 : YYYY YYYY YYYYYY
3 : System (System Speed Dial)
Confirmation tone is heard and you will see (above):
Press the VOLUME button to see the next two names.
You may enter characters using the code in Storing Dial by
Name. The LCD will display the first two names which match
your input.
To select the name in line 1, press HOLD/SAVE button.
To select the name in line 2, dial 2 and press HOLD/SAVE
button.
The call is placed automatically.
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System Features

Press SPEED button twice.


On the display, you will see:

Range

aria 186/ 100/ 34E - DIGITAL KEY TELEPHONE SYSTEM

USER GUIDE

Wake-up Call
The system automatically sends ring signal to a station which registers a wake-up time. There are
two kinds of wake-up call, one is effective for one-day, the other is effective until canceled.
Button

Range

Procedures

To register wake-up time,


Press TRANS/PGM button.
Dial 4 1 and 4-digit wake-up time (HHMM) in 24-hour mode. (HH = 00~23, MM = 00~59)
Press HOLD/SAVE button for one-day or dial # and
HOLD/SAVE button for until
canceled. (Confirmation tone is heard.)

To cancel wake-up call,

Press TRANS/PGM button and dial 4 2.


Press HOLD/SAVE button. (Confirmation tone is heard.)

Programming Your Name into Display


You can program your name and people using display phones will see your name instead of your
station number.
Button

Procedures

Range

Press TRANS/PGM button.


Press SPEED button and dial 0 0.
Press SPEED button.
Enter your name. (up to 7 letters using the code in Storing Dial by name.)
Press HOLD/SAVE button.

Pre-selected Message
You can select a pre-assigned message to be displayed on the LCD of the phone calling the station.
Button

Procedures

Range

Press TRANS/PGM button and dial 7 7


Dial the number of desired message. Date, Time or Station Number if required.
Press HOLD/SAVE button. (DND/FWD button is flashing.)

To turn off message display,

Press flashing DND/FWD button.

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System Features

0 1 LUNCH, RETURN HH:MM


0 2 ON VACATION / RETURN AT MM:DD
0 3 OUT OF OFFICE/ RERURN TIME HH:MM
0 4 OUT OF OFFICE/ RETURN AT MM:DD
0 5 OUT OF OFFICE/ RETURN UNKNOWN
0 6 CALL : XX.... (Telephone number: Max. 17 digits)
0 7 IN OFFICE/STA XXXX
0 8 IN A MEETING / RETURN TIME (HH:MM)
0 9 AT HOME
1 0 AT BRANCH OFFICE
# to cancel
1 1 ~ 2 0 are used for customized messages which are
programmed by attendant. (See Creating Customized Message)

aria 186/ 100/ 34E - DIGITAL KEY TELEPHONE SYSTEM

USER GUIDE

User Custom Message Programming


To program a custom message 00 to be displayed on the LCD of the phone calling your station.
Button

Range

Procedures

Press TRANS/PGM button and dial 4 8 at the station.


(Confirmation tone is heard.)
Enter the message. (up to 24 letters using the code in Storing
Dial by Name)
Press HOLD/SAVE button.

Background Music
A station can receive audio, generally music from an internal or external source while idle.
Button

Procedures

Press TRANS/PGM button.


Dial 7 3 .
Internal BGM is heard.
Pressing TRANS/PGM + 7 3, the selected music is changed by
turns. (Channel 0 (00): BGM is not heard.)

Range
0~9

Voice Announcement
This feature provides the station an audible system prompt and you can record your greeting to
provide the caller when the call is not answered within the predefined time.
Button

Procedures

a) Station number XXXX


c) Listed message X
e) Do not disturb
g) Forwarded to speed bin XXX
i) COS X

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b) Intercom Answer mode


d) Wake-up time XXXX AM or PM
f) Forwarded to station XXXX
h) Locked (temporary COS change)

21

Range

System Features

Time Prompt :
Dial * 2 2 1.
You will hear the time prompt, Time is XX : XX PM.
Date Prompt :
Dial * 2 2 2.
You will hear the date prompt, Date is December, 20th.
Station Number Prompt :
Dial * 2 2 3.
You will hear the station number prompt, This is station XXXX.
Record your `No Answer` greeting,
Dial * 2 2 4 (The message is heard after 4sec) or 6 7 0 (The
message is heard after predefined time) .
To stop recording, press MON button or HOLD/SAVE button.
( MON button: erased automatically after 48 hours,
HOLD/SAVE button: remained until canceled)
After recording your greeting message, a caller will hear your
greeting message when you do not answer the call within a
predefined time.
Delete your `No Answer` greeting,
Dial * 2 2 5.
Playback your greeting,
Dial * 2 2 6. (You will hear the recorded greeting message.)
Station status prompt ;
Dial * 2 2 7. (You will hear active elements of the below list (a-h).

aria 186/ 100/ 34E - DIGITAL KEY TELEPHONE SYSTEM


Voice Announcement
Button

USER GUIDE

(Cont'd)
Procedures

Range

Record paging message;


Dial * 2 2 8.
Lift handset to record your paging message.
Press HOLD/SAVE button after recording.
Confirm paging message;
Dial * 2 2 9.
The paging message is heard.
Record Busy Greeting;
Dial * 2 2 #.
Lift handset to record your paging message.
Press HOLD/SAVE button after recording.
Delete `Busy Greeting;
Dial * 2 2 *.
Confirmation tone is Herd.
Activate Call Forward to DVU,
Lift handset or press MON button.
Press DND/FWD button. (or dial 4 9 )
Dial 7 or 8 (Select DVU forward type 1 or 2).
Go on-hook.
Deactivate Call Forward to DVU,
Lift handset or press MON button.
Press DND/FWD button.
Dial #.
Go on-hook.
Listen to the recorded message,
Press the flashing CALLBK button.
The recorded message is heard with the time and date.
Pressing HOLD/SAVE button, the current message is saved
and the next message is heard.
Pressing CALLBK button, the recorded message is heard from
the first.
Pressing CONF button, the current message is deleted.
The recorded callers message will not be erased without pressing CONF
button. But, the system power is off or system is reset, it will be erased.
The max. user recording time is about 250sec. (Default: 20sec: it can be
programmable with admin programming - PGM 44-BTN 16.)

On LKD-2N/S, 8D/S,

If a DVU message is left, the MSG lamp is flashing.


Dial * 6 7 or programmed CALLBK button to listen to the
recorded message.
The recorded message is heard and then the message is
automatically deleted.
Pressing HOLD/SAVE button while a message is played, the
next message is heard. (The current message is placed to
the last. If on the last message, message will replay)
Pressing programmed CALLBK button, the recorded message
is heard from the first.
If you dont press HOLD/SAVE button any more, the current
message is deleted and other messages are remained.
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System Features

aria 186/ 100/ 34E - DIGITAL KEY TELEPHONE SYSTEM

USER GUIDE

Voice Announcement (Contd)


Button

Procedures

Range

Or using display, (Only in KD-33LD, KD/E-36LD, LKD-30LD)


Time Prompt;
Dial * 2 2 1.
You will hear the time prompt, Time is XX : XX PM.
Date Prompt :
Dial * 2 2 2.
You will hear the date prompt, Date is December, 20th.
Station Number Prompt :
Dial * 2 2 3.
You will hear the station number prompt, This is station XXXX.
Record paging message;
Dial * 2 2 8.
Lift handset to record your paging message.
Press HOLD/SAVE button after recording.
DVU station status;
Press the 4th key from the main menu.
Press PAGE down() key 4 times.
Select DVU STA STATUS.
You will hear below lists (a - I).
a) Station number XXXX
b) Ring assignment
c) Listed message X
d) Wake-up time XXXX AM or PM
e) Do Not disturb
f) Forwarded to station XXXX
g) Forwarded to speed bin XXX
h) Locked (temporary COS change)

i) COS X
Record your greeting;
Press the 4th key from the main menu.
Press PAGE down() key 3 times.
Select DVU RECORD key.
Lift handset to record your greeting message.
Press HOLD/SAVE button.
Delete your recording;
Press the 4th key from the main menu.
Press PAGE down() key 3 times.
Select DVU DELETE key.

Paging your greeting ;


Lift handset and dial the desired page zone.
After hearing confirmation tone, your recorded paging message
is sent to the page zone automatically.

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System Features

Playback your greeting ;


Press the 4th key from the main menu.
Press PAGE down() key 3 times.
Select DVU PLAY key.

aria 186/ 100/ 34E - DIGITAL KEY TELEPHONE SYSTEM

USER GUIDE

CO Message Wait (CLI Message Wait)


When a call is received with DISA/DID, the Calling Line Identification (CLI) of the incoming call is
displayed on the LCD of the station. If the DISA/DID external party hangs up the call before
answered, the CLI will be stored in the CO message wait queue in the called party.
Button

Procedures

Range

To retrieve CLI Message,


Press CALLBK button.
The stored message will be shown on the LCD.

To delete the current CLI message and see the next one,
Press CONF button.

To make a callback,
Press HOLD/SAVE button.
The stored number is dialed as speed dialing.

To see the next/previous CLI message,


Press VOLUME button.

To delete all CLI messages,


Press SPEED button twice.
If DVU message is stored with CLI message, the CLI message
will not be deleted by pressing SPEED button.

DISA (Direct Inward System Access)


Outside caller can access a CO line which is programmed as DISA line.
Button

Procedures

Range

Dial the CO access code after hearing dial tone or voice guide
from DVU.
Or, dial the CO access code after dialing the programmed
authorization code (when needed) for outgoing call.

LCD Language Change


Procedures

Button

Press TRANS/PGM button and dial 5 1


The language in LCD is changed into default value.
If pressing TRANS/PGM + 5 1, the language
in the LCD is changed to the nations language.

Alarm Reset
Button

Procedures

To terminate alarm signal while idle state,


Dial * 5 6 5.
Confirmation tone is heard and the alarm signal is terminated
at all assigned stations.
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Range

System Features

Range

aria 186/ 100/ 34E - DIGITAL KEY TELEPHONE SYSTEM

USER GUIDE

Flexible Button Programming


Button

Range

Procedures

To program flexible buttons,

Press TRANS/PGM button.


Press a flexible button to program.
See the below table and enter the desired code.
Press HOLD/SAVE button.

To erase a flexible button,

Press TRANS/PGM button.


Press the flexible button to be erased.
Press HOLD/SAVE button.

Code for Flexible Button Programming

Direct Station Select

station number
186 : 700~891
100 : 700~835
34E :700~777

Call Park

parking location
186 : 601~619
100 : 601~610
34E : 601~605

Hunt Group

internal hunt group


186: 9700~9729
100: 9700~9714
34E: 9700~9707

Group Call Pick-up


*1
Directed Call Pick-up * *42
Dial Memo
TRANS/PGM + 8 0
Call Wait (Camp-on)
TRANS/PGM + 8 5
Wake-up
To register (continued) TRANS/PGM + 4 1
To cancel
TRANS/PGM + 4 2
Paging
Refer to p. 25
Access Authorization code
Blocking outside call
TRANS/PGM + 4 6
Restoring outside call TRANS/PGM + 4 7
Pre-selected Message TRANS/PGM + 7 7
Background Music
TRANS/PGM + 7 3
LCD Display Change
TRANS/PGM + 5 1
Intercom Hold
TRANS/PGM + 8 3
Universal Night Answer 2
Loop button
TRANS/PGM + 8 4
Speed Dial
*9
Station speed dial
SPEED + bin no
00~19

System speed dial

186 : 200~999
100 : 200~399
34E :200~399

Intercom Answer Mode


Stop Watch Event Timer
Alarm Reset
Account Code
Camp-on
Outside Line Access
Group access
Group #1
Group #2
:
Individual Line Access

TRANS/PGM + 4 9
TRANS/PGM + 8 9
*565
TRANS/PGM + 8 1
TRANS/PGM + 8 5
1
4
4 0 1 186: Grp#01~48
4 0 2 100: Grp#01~24
: 34E : Grp#01~09
4 8 + line no.
186 : 01~96
100 : 01~48
34E :01~34

Button Assignment for LKD-2/8 button


REDIAL button
SPEED button
CONF button
CALLBK button
DND button
FLASH button
MUTE button
MON button

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SPEED + bin no.

TRANS + 8 8
TRANS + 9 0
TRANS + 9 1
TRANS + 9 2
TRANS + 9 3
TRANS + 9 4
TRANS + 9 5
TRANS + 9 6

aria 186/ 100/ 34E - DIGITAL KEY TELEPHONE SYSTEM

USER GUIDE

Wake-up Call
Button

Procedures

To register wake-up call,

Press TRANS/PGM button.


Dial 4 1
Dial the station range. In case of one station, dial the station number twice.
After hearing confirmation tone, enter 4-digit wake-up time (HHmm) in 24-hour mode.
(HH= 00~23, mm= 00~59)
Press HOLD/SAVE button for one-day, # and HOLD/SAVE button for `until canceled`.

To cancel wake-up call,

Press TRANS/PGM button.


Dial 4 2 (Confirmation tone is heard and MON button is lighting.)
Dial the station range to be canceled.
Press HOLD/SAVE button. (MON button will be extinguished.)

System Greetings
It provides announcements for Hunt service (UCD/Circular/Terminal) or DISA and only the
system attendant can record this message.
Button

Procedures

Press TRANS/PGM button.


Dial # 4.
For DVU, dial 0 1 for announce1, dial 0 2 for announce 2, or 0 3 for announce 3.
(Announcement 3 is played back when the called party is busy.)
For EDVU, you have 31 (01~31) system greetings;

Attendant Operation

1~9 : for Hunt or company information with DISA


10 : for Invalid message
11 : for Time-out message
12 : for Try again message
13 : for Transfer to attendant message
14 : for Leave message
15 : for Record message
16 : for Enter authorization message
17 : for MOH message
18 : for Busy message
20 : for STA off-net announcement message

Press # button or * (to record with external MOH) button after hearing the message.
Record your greeting and hang up to finish the recording.
To delete, press DND/FWD button while the message is played.

Attendant Clock Set


This feature allows the attendant to set the Time/Date without entering Admin Programming.
Button

Procedure

Press TRANS/PGM button.


Dial # 1.
Enter Date + Time. Enter as YYMMDDHHmm.
(YY= Year 00~99, MM= Month 01~12, DD= Date 01~31, HH= Hour 00~23, mm= minute 00~59)
If there is no need to change date or time, press * key. (YYMMDD + * or * + HHmm)
Press HOLD/SAVE button.
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aria 186/ 100/ 34E - DIGITAL KEY TELEPHONE SYSTEM

USER GUIDE

Changing Time/Date Format


Button

Procedure

To change the date format on the LCD,

Press TRANS/PGM button.


Dial * 5
The format toggles between DDMMYY and MMDDYY.

To change the time format on the LCD,

Press TRANS/PGM button.


Dial * 6
The format toggles between 12-hour mode and 24-hour mode.
(YY : year, MM : month, DD : date)

A group of speed dial numbers can be stored within the system for access by allowed stations.
These numbers provide speedy access to often used outgoing CO dialing numbers.
Button

Procedure

To store system speed numbers,

Press TRANS/PGM button.


Dial SPEED button.
Dial speed number bin.
Dial the phone numbers to be stored.
Dial HOLD/SAVE button.
Or,
Press TRANS/PGM button.
Dial SPEED button.
Dial speed number bin.
Press desired outside line button.
Dial the phone numbers to be stored.
Dial HOLD/SAVE button.

186 : 200~999
100 : 200~399
34E : 200~399

To use system speed numbers,

Press SPEED button.


Dial speed number bin.

Attendant Intrusion
Attendant may intrude into any station which is in conversation with a CO line.
Button

Procedure

To assign a flexible key as the Intrusion button

Press TRANS/PGM button.


Press the desired flexible key to be registered.
Press TRANS/PGM button.
Dial 8 6.
Press HOLD/SAVE button.

To activate attendant intrusion

Press DSS button corresponding to the busy station you wish to call. (Busy tone is heard.)
Press ATD INTRUSION button.
(Intrusion warning tone is heard in the busy station, then a 3-way conference is set up.)

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Attendant Operation

System Speed Dial

aria 186/ 100/ 34E - DIGITAL KEY TELEPHONE SYSTEM

USER GUIDE

Day/On-demand/Night Mode Service (Manual/Automatic)


The attendant station can be placed into night service mode allowing ring assignments and answering
privileges to station not having the privileges in the day mode. Or, can be placed into on-demand service mode
allowing ring assignments and answering privileges to station not having the privileges in the night mode.
Button

Procedures

To activate/deactivate Day/Night/On-demand mode manually,

Press DND/FWD button at attendant station.


Then, DND/FWD button is flashing. (The system is placed into On-demand mode.)
If pressing the DND button one more, then the system is placed into Night service mode.
On-demand mode is not activated automatically.

Press TRANS/PGM button.


Dial # 9.
Enter DAY TIME + NIGHT TIME, or DAY TIME + * or * + NIGHT TIME .
(Enter as HHmm (HH= hour 00~23, mm= minute 00~59)
Press HOLD/SAVE button.

To Print out Accumulated SMDR Records


Button

Procedures

For station basis,


Dial 6 7 1
Enter the desired station range.
Press HOLD/SAVE button.
Accumulated SMDR records will be printed out through the printer connected to KSU.

For account group basis,

186 : 01~99
Dial 6 7 2
100 : 01~24
Enter the desired account group to be printed.
34E : 01~24
Press HOLD/SAVE button.
(Accumulated SMDR records will be printed out through the printer connected to KSU.)

To Erase SMDR Records


For station basis, (SMDR records will be erased for all stations in the range.)

Dial 6 7 3
Enter the desired station range, Press HOLD/SAVE button.

For call account group basis, (SMDR records will be erased for all stations in the range.)

Dial 6 7 4
Enter the desired account group, Press HOLD/SAVE button.

Dial by Name (for ICM)


Button

Procedure

Press TRANS/PGM button.


Dial # 8
Dial the station number and enter the name using the code shown below.

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Attendant Operation

To change Day/Night mode automatically,

aria 186/ 100/ 34E - DIGITAL KEY TELEPHONE SYSTEM

USER GUIDE

Customized Message
Button

Procedure

Press TRANS/PGM button.


Dial * 7
Dial the number of the desired message (11~20).
Enter the desired message using the code in Dial by Name.
Press HOLD/SAVE button.

Button

Procedure

To disable outgoing calls a CO line,

Press TRANS/PGM button.


Dial * 8
Press the desired outside line button. (Confirmation tone is heard.)
After hearing confirmation tone, selected outside line button is disabled.
Repeat the process to enable the CO line.

Temporary COS Change


A station user can change the class of service to lower class temporarily to prevent unauthorized
use of the station by others.
Button

Procedures

To activate temporary COS change,

Press TRANS/PGM button.


Dial # 2, Enter the station range.
Press HOLD/SAVE button.

To remove temporary COS change,

Press TRANS/PGM button.


Dial # 3, Enter the station range.
Press HOLD/SAVE button.

Erasing Station Message


The attendant can cancel the features, DND CALL FORWARD and pre-selected message
activating at other station.
Button

Procedure

Press TRANS/PGM button.


Dial * 9
Dial the desired station range to be canceled.
Press HOLD/SAVE button.

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Attendant Operation

CO Outgoing Disable

aria 186/ 100/ 34E - DIGITAL KEY TELEPHONE SYSTEM

USER GUIDE

Traffic Analysis
The system will monitor the system and record various traffic data which can be printed upon request. The
information can be used to determine whether the circuits installed in the systemare adequate.
When enabled, it will continue to monitor the traffic until disabled. The traffic data is
collected and sent to the RS232C port upon request. The collected traffic data contains two types of traffic
data. The first type is peg counts which give an actual count of the number of times a particular
operation has occurred. Peg counts are given in absolute values from 00000 to 99999. The second type of
data is usage times which give the average percent occupancy of a device, i.e., stations, CO lines, DTMF
receivers, etc. Usage times are given in seconds from 00000 to 99999. Counts and times are cumulative
from the time the monitoring is activated, and are reset by initiating the start up procedure again.
Button

Procedure

Attendant Operation

To start the traffic analysis at system attendant,


Press TRANS/PGM button.
Dial # 7 1.
Press HOLD/SAVE button.

To stop the traffic analysis at system attendant,

Press TRANS/PGM button.


Dial # 7 2.
Press HOLD/SAVE button.

To print the result of traffic analysis at system attendant,

Press TRANS/PGM button.


Dial # 7 3.
Press HOLD/SAVE button.

To abort printing at system attendant,

Press TRANS/PGM button.


Dial # 7 4.
Press HOLD/SAVE button.

Attendant LCD Language


Button

Procedure

To change the LCD language at attendant,

aria 186
00
01
02
03
04
05
06
07
08
09
10
..
..

Press TRANS/PGM button.


Dial 5 1
Dial the station range to be changed.
Select the language type with the following codes.
Press HOLD/SAVE button.

aria 34E/100
00
01
02
03
04
05
06
07
08
09
10
11
12

Language
English
Korean
Italian
English for Large LCD
Swedish
Norwegian
Finnish
Dutch
Spanish
Korean for Large LCD
Danish
German
German for Large LCD

aria 186
13
12
14
15
16
17
18
20
9
21
11
22
..

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aria 34E/100
13
14
15
16
17
18
19
20
21
22
23
24
25

Language
Estonia
Estonia for Large LCD
Swedish for Large LCD
Italy for Large LCD
Norway for Large LCD
Finnish for Large LCD
Dutch for Large LCD
Russian
Spanish for Large LCD
Russian for Large LCD
Danish for Large LCD
Portuguese
Portuguese for Large LCD

aria 186/ 100/ 34E - DIGITAL KEY TELEPHONE SYSTEM

USER GUIDE

Intercom Box BGM Selection by Attendant


The attendant can select the music channel source to an ICM box.
Button

Procedure

To set ICM box music,

Press TRANS/PGM button.


Dial * 0
Dial the music channel 0~9,
Press HOLD/SAVE button.

Button

Procedures

Lift handset or press MON button.


Press the desired DSS station button.
Hang up or press RELEASE button to terminate the call.

Making a Page
Button

Procedure

Lift handset or press MON button.


Press PAGE button.
Speak in normal voice tone to announce message.
Hang up or press RELEASE button.

Transferring an Outside Line to Another Station


Button

Procedure

While connecting an outside line, press the desired DSS station button.
You can wait to announce the transfer or,
Hang up or press RELEASE button.

Intercom Group Call


Button

Procedure

Lift handset or press MON button.


Press the programmed INTERCOM GROUP CALL button.
The call is connected to an idle station in the group.

Overriding a Key Telephone in Do Not Disturb


Button

Procedure

Press DSS button of the station to be overridden. (DND tone or busy tone is
heard.)
Press programmed OVERRIDE button.

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Attendant Operation

Attendant DSS Operation /Placing an Intercom Call from the DSS

aria 186/ 100/ 34E - DIGITAL KEY TELEPHONE SYSTEM

USER GUIDE

Attendant Programming Menu Table


The attendant can program some features with this table by pressing TRANS/PGM button,
then the appropriate codes.
Attendant Main
Menu

Attendant
Sub Menu - II
[0] ATD SET ICMBOX
MUSIC
[1] REG PREPAID

STN# (+ END STN#)

MAIN ATD

STN# (+ END STN#)

MAIN ATD

STN# (+ END STN#)

MAIN ATD

[4] ERASE PASSWORD STN# (+ END STN#)

MAIN ATD

[5] DATE MODE


[6] TIME MODE

MAIN ATD

MMDDYY / DDMMYY MAIN ATD

12HR or 24HR
[7] CUSTOMISED MSG MSG (11-20)
[8] CO OUT DISABLE
PRESS CO BTN
/ENABLE
[9] DELETE STATION
STN# (+ END STN#)
MESSAGE

MAIN ATD

[1] ATD CLOCK SET

YYMMDD + HHMM

MAIN ATD

[2] TEMP COS (ICM


ONLY) ACTIVATE

STN# (+ END STN#)

MAIN ATD

[3] TEMP COS


RESTORE

STN# (+ END STN#)

MAIN ATD

01-09 ANNOUNCE

MAIN ATD

[4] DVU MESSAGES

MAIN ATD
MAIN ATD

10-20 SYS MESSAGE MAIN ATD


[1] START

MAIN ATD

[2] STOP

MAIN ATD

[3] PRINT

MAIN ATD

[4] ABORT PRINT

MAIN ATD

[8] DIAL BY NAME

STATION #

MAIN ATD

[9] AUTO DAY NIGHT

DAY + NIGHT: hhmm MAIN ATD

[1] WAKE-UP CALL

STN# (+ END STN#)

MAIN ATD

[2] CANCEL WAKE-UP STN# (+ END STN#)

MAIN ATD

[1] LCD LANGUAGE

MAIN ATD

[7] TRAFFIC ANALYSIS

[4]TIME
[5] LCD
NB DIAL THESE
CODES DIRECT
(NO TRANS)
[6] PRINT

[71] PRINT STA SMDR STN# (+ END STN#)


[72] PRINT GROUP
SMDR

GROUP #

MAIN ATD
MAIN ATD

[73] ERASE STA SMDR STN# (+ END STN#)

MAIN ATD

[74] ERASE GROUP


SMDR

MAIN ATD

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TYPE 00-25

GROUP #

Attendant Operation

MAIN ATD

[3] ERASE STA MSG

[#]

Remark

CHANNEL 0-9

[2] STATION MSG SET

[4]

Selection

aria 186/ 100/ 34E - DIGITAL KEY TELEPHONE SYSTEM

USER GUIDE

Analogue Single Line Telephone User Guide for aria Telephone Systems

Placing an Outside Call

Call Wait (Camp-on)

Lift handset.
Dial 1.
Dial the desired number.

Placing an Intercom Call

Answering a Waiting Call

Lift handset.
Dial intercom number.

Placing an Outside Call on Hold

Making a Screened Transfer

While connected to an extension call, briefly depress


and release the hook switch (flash the hook switch).

Retrieving a Held Outside (CO) Call

Lift handset.
Dial 4 # and CO line number.
aria 186: 01~96, aria 100: 01~48, aria 34E: 01~34,
On SLT, you can dial 4 * in case you
don't remember the held CO number.

Lift handset.
Dial 4 and CO group number.
aria 186: 01~48, aria 100: 01~24, aria 34E: 01~09,
Dial the desired number.

Lift handset.
Dial 5 2

Storing Station Speed Dial Numbers

Lift handset.
Dial 4 8 and CO line number.
aria 186: 01~96, aria 100: 01~48, aria 34E: 01~34,
Dial the desired number.

Re-directing an Incoming Call


(Call Pick-up)

When you hear a phone ringing in your area,


Lift handset.
Dial * 4 2
Dial the extension number of the ringing phone.

Lift handset.
Dial 5 5
Dial speed dial number. : 00~19,
Dial speed dial number you wish to store.
Flash the hook switch.
You will hear confirmation tone and hang up.

Using Station Speed Dial Numbers

Group Call Pick-up


When hearing an unattended phone ringing in your area,
Lift handset.
Dial * 1
You will be connected to an incoming extension or
outside line call. (NB: You must be in the same pickup group.)

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While connected to an outside line, flash the


hook switch.
Dial the desired extension number
Hang up to complete call transfer.

Last Number Redial

Placing an Outside Call via CO Individual


Access

While connected to an outside line, flash the


hook switch.
Dial the desired extension number and wait to be
answered.
Announce the call.
Hang up to complete call transfer.

Making an Unscreened Transfer

Placing an Outside Call via CO Group Access

You will receive warning tone in handset.


Hang up the present call to take a new one.

Single Line (Analogue)


Telephone

After receiving intercom busy tone, dial 4.


Camp-on tone is heard in the called station.
The called station receives the ringing from camped
on call when hanging up from original call.

Lift handset.
Dial * 9
Dial the desired speed dial number. 00~19,

Establishing a Conference Call


The system allows you to set up a 3-way conference call.
Lift handset.
Call the desired party. (outside or internal)
Flash the hook switch.
Dial the internal extension number.
When the other party answers, flash hook switch
twice in 2 seconds. (All three parties are now connected.)

aria 186/ 100/ 34E - DIGITAL KEY TELEPHONE SYSTEM

USER GUIDE

Analogue Single Line Telephone User Guide for aria Telephone Systems
Do Not Disturb (DND)

Message Waiting

To cancel Do Not Disturb,

Lift handset.
Dial 5 3 or 5 9.
Hang up.

Shuttle Call

Call Forward

Lift handset.
Dial 5
Place the handset.

Lift handset.
Dial 5 4
Dial the desired call forward number.
1 - Unconditional,
2 - Busy calls
3 - No answer calls,
4 - Busy/no answer calls
5 - Station off-net
# - Cancel previous forward
6 - Incoming outside line to off-net
7 - DVU forward for no answer-1 (forward after 4sec)
8 - DVU forward for no answer-2 (forward after
predefined time)
9 - DVU forward for busy

An extension user engaged in an internal or


external call, should briefly press hook switch to
hold a call (flash the hook switch).
The holding party hears music on hold. (If equipped)
Dial the second number of another internal or
external call.
When the second call is connected, the extension
user may alternate the call between holding
parties by flashing the hook switch.
Then, you may make a conference by flashing
the hook switch.

Dial the station / group number to forward calls to.


aria 186: 700~891 /9700~9729
aria 100: 700~835 / 9700~9714
aria 34E : 700~777 / 9700~9707
Hang up.
To cancel Call Forward, lift handset and dial 5 4 and #.
or dial 5 9.

Universal Night Answer

For Follow Me Call Forward

Paging

Go to the forwarding station and lift handset.


Dial 5 4
Dial 0.
Dial the station number that calls are to be
forwarded.
Dial the authorization code of forwarded extension.
(The authorization code should be registered
before "Follow Me" Call Forward can be set.)
Dial the extension number that will receive the call.
Hang up.

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When hearing an incoming signal on other phone or


night bell, when system is in night ringing mode
Lift handset.
Dial Universal Night Answer Access Code 2 .
You will be connected to an incoming call if it was
programmed as an Universal Night Answer line.

34

Single Line (Analogue)


Telephone

Lift handset.
Dial the desired extension number.
No reply from a key station or extension busy tone
from a SLT key station.
Flash the hook switch.
Dial * 6 6 .
Hang up.

Lift handset.
Dial the desired page zone number.
Give your message.
Hang up to complete paging.
Page Zones
Call All zones: # 6
Call All Internal zones: # 3
Internal zone 1 : # 0 1
Internal zone 2 : # 0 2
:
:
Internal zone xx : # x x (to maximum zones below)
aria 186: 20
aria 100: 15
aria 34E: 05
External zone 1 : # 4 1 (aria 34E & below only)
External zone 2 : # 4 2 (aria 186 & aria 100 & below only)
Call all external zones : # 5

aria 186/ 100/ 34E - DIGITAL KEY TELEPHONE SYSTEM

USER GUIDE

Analogue Single Line Telephone User Guide for aria Telephone Systems
Meet Me Paging

When hearing a paging announcement,


Dial # #.

Returning Call to Host System


(FLASH to Line Feature)

To erase a pre-selected message, lift handset and


dial * 3 + 7 7 + #.
Flash the hook switch.
Hang up.

Voice Announcement

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Single Line (Analogue)


Telephone

Time Prompt;
Lift handset.
Dial * 2 2 1 .
You'll hear time prompt, "Time is 00:00."
Date Prompt;
Lift handset.
Dial * 2 2 2 .
You will hear date prompt, "Date is July, 20th."
Extension Number Prompt;
Lift handset.
Dial * 2 2 3 .
You'll hear extension number prompt,
"This extension is XXXX.
Recording Your Message;
Queuing
Lift handset.
If you access a busy line, you may request the system
Dial * 2 2 4 (for No Answer Forward) or * 2 2 # (for
to place you on hold, until the next line becomes idle.
Busy Forward).
Lift handset.
Record your message.
Flash the hook switch.
Place the handset.
Dial * 6 6 .
Playing Back Your Message;
You will hear confirmation tone when the call is
Lift handset.
accepted.
Dial * 2 2 6 (for No Answer Forward) or * 2 2 0 (for
Hang up.
Busy Forward). (Your recorded message is heard.)
Deleting Your Message;
Call Park
Lift handset.
While connected to an outside call,
Dial * 2 2 5 (for No Answer Forward) or * 2 2 *
Lift handset.
(for Busy Forward).
Flash the hook switch.
Hang up. (Your message has now been deleted.)
Dial parking location.
Extension Status Prompt;
aria 186: 601~619
aria 100: 601~610
Lift handset.
aria 34E: 601~605
Dial * 2 2 7.
Hang up.
You'll hear items listed below. (a~h)
To retrieve a parked call, dial parking location.
a) Extension number
b) Handsfree/Tone/Privacy
Preselected Messages
c) Listed message
You can choose a preselected message to be displayed
d) Wake-up time AM or PM
on the LCD of the phone calling your station.
e) Do Not Disturb
Lift handset.
f) Forwarded to extension XXXX
Dial * 3 (Program Code)
g) Forwarded to speed bin XXX
Dial 7 7
h) Locked (Temporary Class of Service Charge)
Dial the following number to leave your message.
i) Class of Service X
(01~10)
Recording
Paging Message;
Dial 01 + (Time) LUNCH, RETURN HH:MM
Lift handset.
Dial 02 + (Date) ON VACATION, RETURN AT MM:DD
Dial * 2 2 8.
Dial 03 + (Time) OUT OF OFFICE RETURN TIME HH:MM
Record your paging message.
Dial 04 + (Date) OUT OF OFFICE RETURN MM:DD
Dial 05
OUT OF OFFICE RETURN UNKNOWN
Replace the handset.
Dial 06 + (External no.) CALL XX.... (17 digits)
Playing Back Paging Message;
Dial 07 + (Extension you can be called) IN OFFICE, STA XXXX Lift handset.
Dial 08 + (Time) IN A MEETING, RETURN TIME HH:MM
Dial * 2 2 9.
Dial 09
AT HOME
To hear the recorded Message,
Dial 10
AT BRANCH OFFICE
Dial * 6 7.
Flash the hook switch.
The recorded message is played.
Hang up.
Hang up. (The message is deleted automatically.)

If your aria system is connected to another system,


you can use this feature to transfer a call back to an
extension on the other system.
(Your installer will tell you if you need this feature.)
While connected to an extension call, flash
the hook switch.
Dial 5 1
Hearing new dial tone from the other system, dial
the extension number on the required system.
When the station answers, (See Screened Transfer)
speak or hang up (See Unscreened Transfer) to
transfer the call.

aria 186/ 100/ 34E - DIGITAL KEY TELEPHONE SYSTEM

USER GUIDE

Analogue Single Line Telephone User Guide for aria Telephone Systems

Single Line (Analogue)


Telephone

To activate Call Forward to DVU,


Lift handset.
Dial 5 4.
Dial 7, 8 or 9. (Select DVU forward type for No Answer
or Busy.)
Hang up.
To deactivate Call Forward to DVU,
Lift handset.
Dial 5 4.
Dial # .
Hang up.
Listening to your Message(s)
Lift handset.
Dial the callback code * 6 7
The DVU replies with time and date of the
1st message
Listen to the message
The next message plays automatically until all
messages are played. (or you Hang up)
DVU Hangs up after the last message plays
Messages are cleared.

Programming Authorization Code

Lift handset.
Dial * 3
Dial 4 4
Dial 5 digits as authorization code.
Flash the hook switch.

Programming Your Name

Lift handset.
Dial * 3
Dial 3 0
Enter your name using the same codes as those
of keysets.
Flash hook switch. (Confirmation tone is heard.)
Hang up.

Entering an Account Code


To identify a call, system provides the user with an
account code field in the Call Logging printout by
entering an account code while on an outside call.
After dialing or during a conversation with an
external party,
Press hook switch.
Dial 5 0 and account code.
(An account code can be up to 12 digits.)
Flash the hook switch.
Continue conversation and hang up to finish the
call.

Handset Off-hook Alarm


Should the handset be left off the cradle unattended,
for any length of time, the user will receive a high
pitched signal.
To cancel the signal, hang up.

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