Polystar GRQ

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Polystar Global Roaming Quality Solution

The Global Roaming Quality (GRQ) project (within the GSMA) has defined a standard framework for monitoring
end-to-end roaming quality of service. The framework consists of a set of KPIs for three different services (voice,
SMS and data). The framework is created in order to make it possible for operators to sign Roaming SLAs
between each other.
The Polystar OSIX GRQ solution provides reports and alarms based on quality degradation and volume deviations, in addition to many
end-to-end monitoring capabilities between operators and their roaming partners.
The solution is an integrated system (probes & software applications) enabling easy roaming quality management. Our solution will help
operators to increase efficiency and improve roaming profit margin at the same time.

The solution
OSIX

Covers the interconnect links/


traffic

Fast and accurate error detection

Real-time alarms

Historical storage of signalling

End-to-end call correlation

All Traffic Visibility


qGate - GRQ solution
Passive probes installed on your own GRX and interconnect signalling links.

Probes are placed on all the interconnect links, both traditional E1s and GRX (TCP/IP
interconnect for Gn traffic). qGate will capture ISUP, MAP, and Gn traffic on those links
and aggregate the data based on reference data (roaming parameters for the different
roaming partners) and in accordance with the GRQ framework. The results are presented
in a number of reports, all based on the specification from the GRQ framework.

Provides roaming (KPIs) according to


GSMA in 5 stages Voice, Data, and
SMS:

Network access

Service accessibility

Connection establishment

Connection sustainability

Connection quality

The information presented is based upon live traffic and the operator is presented with
a greater and more in-depth view of customer experience and service quality. This is a
cost-effective solution that can also be expanded to national traffic. Due to the wealth
of features and capabilities of our solution, it is possible to share the capital expenditure
with other departments within the business who will also see benefit from the system.
Managers from CEO level to interconnect planning will gain access to various scheduled
reports about roaming volumes and KPIs and profitability.
Engineering, Network Management Centres and Roaming Engineers will see increased
visibility of service performance through the user-friendly interfaces for setting alarms and
performing root-cause analysis. Furthermore, they can test new interconnect partners
performance to ensure end-to-end service is kept to the highest possible standard.

Roaming represents 3% of voice traffic, 13% of revenue, and a


full 35% of profit of GSM operators. CSBF, Charles River Associates

Polystar OSIX is an active member


of GRQ, the Global Roaming Quality
Group within GSMA.
For any questions regarding Polystars
GRQ solution, please contact:
Fredrik Edwall
Regional Sales Director
Polystar OSIX AB
Phone: +46 8 50 600 600
E-mail: fredrik.edwall@polystar.com

This report shows the roaming quality for the inbound roamers
visiting the selected roaming partner.

--Data
--Voice
--SMS
Compare your roaming partners quality in one single report
Both in- and outbound roaming quality
On top of the GRQ framework the Polystar OSIX solution
supports KPI trending over time
Every call, SMS, and data session will be measured

Inbound, Roaming Quality by selected Roaming Partner

Reports

To generate the report the users select aggregation level, time


interval, and roaming partner.

One report showing all services

+46 8 50 600 600

info@polystar.com

www.polystar.com/OSIX

Polystar Global Roaming Quality Solution ver. 1.2

Success ratios and timers are red-marked when they exceed the
thresholds defined within the GRQ framework.

Key benefits

Polystar OSIX AB 2010

The qGate Report

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