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Surfer ReadMe File

Version 11.1.719 - September 12, 2012


Copyright 1993-2012 Golden Software, Inc.
All rights reserved.
This document provides supplemental information to the Surfer Quick Start Guide and contains late-breaking information about
Surfer features, compatibility, and known problems. Please read this file before installing or launching the software.
Table of Contents
This document contains the following sections:
Registration
System Requirements
Installing Surfer
Updating Surfer
Uninstalling Surfer
Surfer Demo Functionality
Sample Files
Known Issues and Limitations
Contacting Golden Software
Registration
Please remember to register your software by returning the card from the inside cover of the Quick Start Guide or by filling out the
registration form on our web site (www.goldensoftware.com). Registration is required to receive technical support and to be eligible
for upgrade pricing for future releases of Surfer.
System Requirements
Windows XP SP2 or higher, Vista, 7 or higher
512MB RAM minimum for simple data sets, 1GB RAM recommended
At least 100MB free hard disk space
1024x768 or higher monitor resolution with a minimum 16-bit color depth
Installing Surfer
Installing Surfer 11 requires that you be logged into an account that has Administrator rights. Golden Software does not recommend
installing Surfer 11 over any previous version of Surfer. Please ensure that you install Surfer 11 into a new directory, which is what
will happen by default. Surfer 11 can co-exist with older versions as long as they are in different directories.
To begin the installation, either insert the CD into the CD-ROM drive, or double-click on the downloaded EXE file to run it. See
below for details of each method.
Installing Surfer on a Local Drive from CD:
1.
2.

Insert the CD-ROM in the CD-ROM drive. The Setup program automatically begins on most computers.
Choose the "Install Surfer" option from the screen and setup will begin.

If the Setup program does not automatically start, double-click on the My Computer icon on your desktop. Open the CD-ROM drive
which contains the Surfer disk by double-clicking on the CD-ROM icon. From the CD-ROM folder find and double-click on
Autorun.exe to launch Surfer's Setup program. Select the "Install Surfer" option and setup will begin.
Installing Surfer on a Local Drive Using a Downloaded EXE:
1.
2.

Double-click on the My Computer icon on your desktop and navigate to the folder containing the downloaded file.
Double-click the downloaded file to begin the installation process.

Installing Surfer via Microsofts Group Policy Manager:


To install Surfer using Microsoft's Active Directory and Group Policy Manager (GPM) corporate deployment system, use the
Surfer(11.1.719)_ Full_Group_Policy.msi file located on the CD or download this file from the Golden Software website.
Updating Surfer
To update your version of Surfer, open the Surfer program and choose the "Help | Check for Update" command. This will launch the
Internet Update program which will check Golden Software's servers for any updates. If there is an update for your version of Surfer,
the update will be downloaded and automatically started.

You can also email your registered Surfer 11 serial number to surfersupport@goldensoftware.com and request to download the full
product update.
You do not need to uninstall a previous version of Surfer 11 before installing an updated version of Surfer 11, as the installation
package will automatically do this for you.
Uninstalling Surfer
Windows XP
To uninstall Surfer, go to the Control Panel and double click on Add/Remove Programs. Select Surfer 11" (or Surfer 11 Demo for
the demo version) from the list of installed applications. Click the Remove button to uninstall Surfer.
Windows Vista
To uninstall Surfer when using the Regular Control Panel Home, click the Uninstall a program link. Select Surfer 11 (or Surfer 11
Demo for the demo version) from the list of installed applications. Click the Uninstall button to uninstall Surfer.
To uninstall Surfer when using the Classic View, go to the Control Panel and double click on Programs and Features. Select Surfer
11 (or Surfer 11 Demo for the demo version) from the list of installed applications. Click the Uninstall button to uninstall Surfer.
Windows 7
To uninstall Surfer, go to the Control Panel and click the Uninstall a program link. Select Surfer 11 (or Surfer 11 Demo for the
demo version) from the list of installed applications. Click the Uninstall button to uninstall Surfer.
Surfer Demo Functionality
The Surfer demo version is a fully functioning demo. This means that most commands work exactly as the command works in the
full program. Saving, exporting, printing, and copying are disabled in the demo version.
The demo has no further restrictions on use. Any data set or image can be used to create any project. All properties can be changed
in the demo version. The demo does not have a time-out period so will not expire after a certain number of hours or days of use.
The demo can be installed on any computer that meets the system requirements.
Contacting Golden Software
Please report Surfer problems to Golden Software at:
Golden Software, Inc.
809 14th Street
Golden, CO 80401-1866 USA
phone: 303-279-1021
fax: 303-279-0909
email: surfersupport@goldensoftware.com
web: www.goldensoftware.com
Golden Software business hours are 8:00AM to 5:00PM Mountain Time Monday through Friday (excluding U.S. holidays).

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