Evaluation of The Start Fund Design & Build Phase
Evaluation of The Start Fund Design & Build Phase
Evaluation of The Start Fund Design & Build Phase
dESign&buildphaSE
A U T H O R : a N d y f e a T h e r S T o N e | F U N D A N A Ly S I S : T a S N e e m m o w j e e | j a N u a r y 2 0 1 5
d o N o r S | pa r T N e r S
June 2014
03 | Evaluation of thE Start fund dESign & build phaSE | January 2015
execuTive Summary
1 | iNTroducTioN
The Start Fund is a multi-donor pooled funding mechanism
that consists of a network of international non-governmental
organisations (NGOs) and provides small-scale funding (up to
300k per organisation over a 45 day window) to frontline NGOs. It
seeks to complement the existing humanitarian financing system
by focusing on initial rapid response to low-profile, underfunded
emergencies. The first phase of the Start Fund, April to December
2014, represents a design and build period where the Fund is
open for allocations to crisis alerts, whilst simultaneously the
infrastructure and Fund management processes are being tested
and refined.
PurPose of the evaluation and methodology
The main objective of the evaluation is to assess the performance
of the Start Fund during the 9-month design period to draw
lessons on areas for improvement in order to inform the ongoing development of the Start Fund. The overall purpose of the
evaluation is for learning, especially to support the scale-up of
the Fund. The evaluation used a mix of methods, both qualitative
and quantitative, to answer the evaluation questions which
included interviews with the Start Team, Start Network members
and external informants, a document review and analysis of Start
Fund data and key performance indicators, two country case
study visits (to Nairobi to discuss the two Somalia activations and
to Bangladesh to discuss the floods activation). The evaluator
also participated in the Start Network Assembly, Donor Forum
and Allocation Committee strategy meeting.
2 | evaluaTioN fiNdiNgS
relevance
In the first nine months a Start Fund Alert was raised 19 times,
and the Fund has been activated on 12 occasions. While a review
of the activations shows that the Fund had broad relevance across
different types of emergencies in a range of countries, it found
that there was greatest consensus on responses to mediumsized emergencies (natural and man-made) and least consensus
on responses to slow onset crises. The Fund failed to identify or
respond to a localised or small-scale crisis (such as mud-slides,
fires or building collapse). The Fund demonstrated its ability to
activate in an anticipatory capacity which has the potential to
further increase its speed of response.
Given the swift activation of the fund, it offers a good fit with some
of the UN pooled funds (ERF, CHF and CERF), which take longer to
activate but often disburse larger funding envelopes to a broader
range of organisations for longer project timeframes. The focus
of the Start Fund on medium-sized humanitarian emergencies is
also a good fit with both the CERF (which tends to focus on larger
crises although is also activated for spikes in chronic crises)
and with bilateral funding instruments such as DFIDs RRF, which
disburses larger grants to international NGO partners responding
to large crises.
effectiveness
With only a small number of minor exceptions, the Start Fund
has consistently met or exceeded its KPIs. For a fund that has
only been established for nine months and which has set itself
an ambitious target for its activation that exceeds the aspirations
of other pooled funds, the Start Team and members have
performed well in consistently meeting their performance targets.
The agility of the Start Fund in responding to crises has filled a
gap that many would have considered beyond the reaches of a
membership-based, peer-led, global, pooled fund. Knowing that
timely response to humanitarian needs can play a significant role
in saving lives and supporting livelihoods, the evidence suggests
that the Start Fund is positioned to have impact at acute stages
of a crisis.
The process of alert, activation, allocation and project selection
are peer-managed and have largely proved themselves to be
fit for purpose and rigorously implemented. There is scope to
better prepare country-level staff for the decentralised project
selection process, a need to simplify and strengthen the project
assessment criteria and to improve quality assurance. However,
the 12 activations have been successful in meeting timeliness
standards across a range of interventions. The fact that a learning
component is hard-wired into the Start Fund offers an opportunity
for members to participate in an exciting learning agenda.
For such a young entity, the governance functions are welldeveloped and appear to work effectively, albeit with some space
for improvements on closing the feedback loop between the
different Fund management, selection and learning committees
and with a need for greater clarity about how the Donor Forum
can be best used to support the strategic direction of the Start
Fund. One area where progress is required is in articulating a risk
management and control framework, which will be necessary to
achieve the Funds ambitions of growth and independence.
collaboration, decentralisation and diversity
The Start Network has an ambitious vision which emphasizes
the importance of embracing diversity in humanitarian response,
decentralising power from the global to the local and leveraging the
potential of working collaboratively. In mobilising the 19 members
and their network of 6,700 partners to respond in a timely way, the
Start Fund has shown some measure of success in role-modelling
the changes it is seeking in the wider humanitarian community.
Priority recommendations
04 | Evaluation of thE Start fund dESign & build phaSE | January 2015
1 | STreNgTheNiNg aNTicipaTioN
[ref: p11] Anticipation is an area that
the Start Fund has the potential to
strengthen given the operational reach of
its 19-members and the resources that
already exist in the Fund. By participating
in the Early Warning Early Action Group
and by integrating its analysis into its
decision-making processes, the Fund could
improve the potential for early action as
well as strengthening its complementarity
with the Central Emergency Response Fund.
2 | coordiNaTiNg wiTh oTher
Ngo-led pooled fuNdS [ref. p13]
The similarities between the Canadian
Humanitarian Assistance Fund and the
Start fund suggests that there would be
added value in establishing more formal
coordination mechanisms between the two
funds which should include at a minimum,
notification of alerts and activations.
With the possibility of similar funds being
established in the future, and given the
emphasis placed by the Start Fund on
collaboration, there is scope for the Start
Team to role-model this.
3 | evaluaTiNg projecT ouTpuTS
aNd ouTcomeS [ref. p16] Given the
focus of this evaluation on process and
governance issues, there is a keen interest
from the members to look in more detail
at project outputs and outcomes. Despite
the methodological complexities, by
commissioning a field-focused evaluation
which prioritises project review and which
focuses on interviews with field staff,
partners and crisis-affected communities,
it should be possible to build up a more
detailed picture of changes that can be
attributed to the disbursement of timely
Start Funding. Furthermore, if a range of
different activations were selected (e.g.
rapid/slow onset/spikes etc.), then it may
be possible to strengthen the evidence
base for the types of activation where the
Fund can have greatest effect.
4 | meaSuremeNT of fuNd
leveragiNg [ref. p17] The key
Performance indicator on fund leveraging
is poorly articulated and exaggerates the
05 | Evaluation of thE Start fund dESign & build phaSE | January 2015
06 | Evaluation of thE Start fund dESign & build phaSE | January 2015
coNTeNTS
execuTive Summary
Table of coNTeNTS
liST of abbreviaTioNS
ackNowledgemeNTS
03
06
07
07
08
08
08
08
09
09
10
10
10
13
3 | relevaNce
3.1 classifying crises understanding the role of the start fund in responding to crises
3.2 an analysis of the complementarity of the start fund with other humanitarian funds
15
15
17
4 | effecTiveNeSS
4.1 analysis performance metrics and project results
4.2 analysis of process effectiveness
4.3 the potential for learning
4.4 start team and network member resourcing
4.5 donor engagement and participation in the strategic direction of the fund
4.6 risk management and control framework
19
19
22
27
29
30
31
32
32
33
35
36
36
36
7 | coNcluSioN
7.1 Priority recommendations
38
38
aNNexeS
annex 1: Summary terms of reference for the evaluation
annex 2: evaluation participants
annex 3: re-organised evaluation framework
annex 4: start fund timeframe diagram and process
annex 5: Proposed modifications to the project selection criteria
annex 6: comparison of pooled fund risk management, quality assurance and control
40
45
46
47
48
50
07 | Evaluation of thE Start fund dESign & build phaSE | January 2015
abbreviaTioNS
ac
acapS
acf
cbha
cerf
chaf
chf
dac
dec
decaf
dfid
di
drc
echo
erf
fSl
fTS
hc
hcT
iaSc
idp
imc
irc
jNa
kpi
l&ec
Ngo
ocha
oecd
pSc
rapid
rr
rrf
rTe
ufe
uN
uSaid
waSh
allocation committee
assessment capacities Project
action against hunger
consortium of british humanitarian agencies
central emergency response fund
canadian humanitarian assistance fund
common humanitarian fund
development assistance committee
disasters emergency committee
disasters emergencies committees accountability framework
department for international development
development initiatives
democratic republic of congo
european commission humanitarian aid and civil Protection department
emergency response fund
food security & livelihoods
financial tracking system
humanitarian coordinator
humanitarian country team
inter-agency standing committee
internally displaced Person
international medical corps
international rescue committee
Joint needs assessment
Key Performance indicator
learning and evaluation committee
non-governmental organisation
office for the coordination of humanitarian affairs
organisation for economic cooperation and development
Project selection committee
responding to Pakistans internally displaced (fund)
rapid response (cerf funding Window)
rapid response facility
real time evaluation
under-funded emergencies (cerf funding Window)
united nations
united states agency for international development
Water, sanitation and hygiene
ackNowledgemeNTS
The Start Team have been exceptionally helpful in supporting requests for documentation and
information and have also been extremely candid in their participation in the evaluation. My special
thanks are due to Matt Kletzing, who has been extremely diligent in supporting the evaluation
process. I would also like to thank Tasneem Mowjee who undertook the analysis of humanitarian
funding instruments. Muslim Aid was particularly helpful in providing logistics and administrative
support for the case study trip to Bangladesh.
08 | Evaluation of thE Start fund dESign & build phaSE | January 2015
1.1 | introduction
1.3 | methodology
The evaluation used a mix of methods, both qualitative and
quantitative, to answer the evaluation questions. These included
the following approaches.
ACTIvITy
DETAILS
incePtion rePort
An inception report was prepared which outlined in detail the approach to be used and specific
methodologies for the evaluation. It identified key informants and the support required by the evaluator
throughout the process. It served as an evaluation guide and accountability tool between the evaluation
team and the evaluation manager.
intervieWs
With the start
team, netWorK
members
and external
informants
A set of guided conversations were conducted to feed back on the performance of the Fund, to identify
and analyse specific issues and to provide a briefing for the field work. External stakeholders were
identified and interviews were conducted both prior to and after the field work. Interviews were also
conducted with Start Network members in selected countries that have received Start Fund allocations
in a range of contexts. A set of questions was developed to guide the interviews which were modified to
meet the needs of different stakeholder groups (evaluation participants are listed in annex 2).
Performance
and oPerational
document revieW
and data analysis
A document review and analysis was undertaken which included literature on Start Network, Start Fund
policy and guidance documents, humanitarian financing evaluations and policy documents and external
reports on humanitarian anticipation and response. Key performance indicators (KPIs) for the Start Fund
were analysed against performance targets. A comparative analysis was also conducted of measures of
pooled fund effectiveness from a range of global and country-based humanitarian pooled funds.
fieldWorK
ParticiPation
in start fund
meetings
Two case study countries (Kenya for the two Somalia activations and Bangladesh) were visited as part
of the review to offer an opportunity to gather field experience of the Start Fund from its members and
external informants to strengthen the evidence base of the evaluation. The field work did not seek to
assess the outputs or outcomes of Start Funded projects, which would have gone beyond the ToR of the
evaluation. Rather they sought to assess the relevance of the Fund, analyse its effectiveness, assess
collaboration and partnership and elicit opinions on the future of the Start Fund.
The evaluator participated in the Start Network Assembly, Donor Forum and Allocation Committee
strategy meeting. The purpose of this was twofold: to strengthen the evaluation findings and to provide
real-time feedback on some of the early analysis.
09 | Evaluation of thE Start fund dESign & build phaSE | January 2015
1.4 | limitations
10 | Evaluation of thE Start fund dESign & build phaSE | January 2015
1
2
3
For an independent evaluation of the CBHAs Emergency Response Fund, see http://www.startnetwork.org/wp-content/uploads/2014/01/October_27_Desk_Review_of_CBHA_ERF_final.pdf
11 | Evaluation of thE Start fund dESign & build phaSE | January 2015
figure 2
5
6
7
Ibid.
This section is adapted from the Start Fund Handbook, 25th March, 2014.
In 1991 the Organisation of Economic Cooperation and Development/Development Assistance
Committee established several principles of evaluation to guide member states. These principles
have subsequently been developed into five specific criteria which are widely used in evaluation.
12 | Evaluation of thE Start fund dESign & build phaSE | January 2015
figure 3
alerTS, acTivaTioNS aNd implemeNTiNg ageNcieS for The STarT fuNd iN iTS firST NiNe moNThS8
turKEY
Cafod l
Concern Worldwide l
afghaniStan
nigEria
Save the Children l
China
india
paKiStan
nEpal
l handicap
international
l plan
YEmEn
l international medical Corps
l Save the Children
KEnYa
mYanmar
l Christian aid
Somalia 1
l international rescue Committee
l muslim aid
CamEroon
international medical Corps l
plan l
Fund activation
alert not activated
Somalia 2
l relief international
l Christian aid
drC
Cafod l
Christian aid l
tearfund l
Implementing agencies
As a guide, not more than 50% of the available funds can be used in
any one emergency. The maximum amount that can be requested
by any member for a given emergency is 300,000. Start Fund
grants are available in 72 hours, and the work must start in seven
days and be completed in 45 days. Reports are due within 60 days
of the start of the response. The Start Fund is accompanied by
a Learning Framework that incentivises improved performance by
offering a grant of 1% of the funded amount for learning activities.
This aspect of the Start Funds work and monitoring and evaluation
of the Funds Key Performance Indicators (KPIs) is overseen by the
Learning and Evaluation Committee (L&EC), which meets to peer
review the results of every activation by assessing performance at
the project, crisis response and process or system levels.
bangladESh
l Care
l Christian aid
l islamic relief
l oxfam
South Sudan
l action against hunger
l Christian aid
l plan
l tearfund
The 20th alert came on December 17, after writing this report, and has not been included in the
calculations. For this alert, the Fund was activated in less than 48 hours for crisis response to isolated
communities in Columbia and awarded 27,469 GBP to one project that is expected to reach 3,600
people.
13 | Evaluation of thE Start fund dESign & build phaSE | January 2015
Global Humanitarian Assistance (2014) Global Humanitarian Assistance Report, 2014, Development
Initiatives, p.60.
For more information about the RAPID fund, see https:
10
11
//www.concern.net/where-we-work/asia/pakistan/rapid-fund
http://www.dec.org.uk/about-dec
http://humanitariancoalition.ca/about-us
12
13
14 | Evaluation of thE Start fund dESign & build phaSE | January 2015
figure 4
START
ERF
CHF
CERF
RAPID
DEC
DFID RRF
small/ medium
crises, early
response
and spikes in
chronic crises
unforeseen
needs and
gaps in
humanitarian
response
urgent relief
small & underand early
funded rapid
recovery needs onset, spikes
in chronic
crises, gaps in
response
large-scale
disasters with
media visibility
large-scale
rapid onset
crises or
spikes in
chronic crises
global
country-based
(13 countries)
country-based
(6 countries)
global (45
countries in
2013)
Pakistan
global
global (2
appeals in
2013)
global
13 activations
in 12 countries
myanmar,
yemen
somalia,
south sudan
ncameroon,
myanmar,
nepal, nigeria,
s. leone,
s. sudan,
somalia,
yemen
no
bdesh,
cameroon,
nepal, turkey
sierra leone
sierra leone,
ebola response south sudan
funding
awarded in
72 hours and
project start
in 7-days
4 - 8 weeks
from
identification
of problem
to project
approval14
tbc (global
evaluation
currently in
process)
3.5 - 7 weeks
for first
submission to
disbursement
(ufe & rr
window)15
10 - 30 days
for approval of
proposals16
activation
phase should
not exceed
13 days
dec Phase 1
plans have to
be submitted
a month from
the date of
the appeal
size of fund
2.25m for
9 month
pilot phase
usually less
than $4m p.a.
although may
exceed this
during a crisis
$421m in
2014 and
$478m in
2013
2009 - 2013
$29m
can$2m from
dfat-d for 18
month pilot
depends on
not specified
public response
to appeal. 27m
for sierra leone
ebola (as of
27/11/2014)
response
decision
- maKing
Processes
membershipbased peer
review for
allocations
and project
selection
hct with
support from
clusters
hct with
support from
clusters
united nations
country team
or hct with
support from
clusters
country-based
by concern
Worldwide on
behalf of ofda
dfatd in
coordination
with the
humanitarian
coalition
dec trustees
supported
by the
secretariat.
dfid
eligible
reciPients
ingos
mainly ingo
and nngo
although un
is eligible for
some erfs
un, ingo
and nngo
un agencies
and iom
ingo
and nngo
humanitarian
coalition
members
(ingos)
13 ingo
members
implementing
partners
(ingos)
fund
management
ngo member
ocha on
behalf
of the hc
ocha on
behalf of the
hc (undP
finance mgt)
ocha- cerf
secretariat on
behalf of erc
concern
Worldwide on
behalf of ofda
humanitarian
coalition
secretariat in
coordination
with dfat-d
dec
secretariat on
behalf of dec
board
dfid
tyPes of
emergencies
countries
of oPeration
mobilised for
emergencies
Which received
start funding
timelines
fund
mobilisation
funds leverage
an explicit KPi
Thompson, E., Horekens, J., Mander, N., Conoir, Y., Arsenault, M., Wallis, T. and Cherkaoui, N.
(2013) The Global Evaluation of Emergency Response Funds (ERFs), March 2013, UN OCHA, New
York, p17.
14
CHAF
funding
should be
awarded
within
72 hours
annual
reporting
includes funds
leveraged
Channel Research (2011) 5-Year Evaluation of the Central Emergency Response Fund, Final Synthesis Report, 11 August 2011, p66.
Miller, P. & Ullah Khan, N. (2014), Report of Evaluation of RAPID Fund I, p20.
15
16
15 | Evaluation of thE Start fund dESign & build phaSE | January 2015
3 | relevaNce
Drawing on an analysis of the Start Funds activations in the first nine months, this section seeks to determine its relevance to supporting
the humanitarian response of its members and assesses its added value and complementarity with other funds that are part of the
broader humanitarian financing landscape.
It is also important to note the type of crisis for which the Start
Fund has not been activated which includes large scale natural
and man-made disasters for which other funding mechanisms,
including DFIDs Rapid Response Facility (RRF) or the UN CERF,
are considered to be more appropriate.
While the design and build phase has begun to provide an
evidence base for the types of responses that are considered the
best fit for the Start Fund, because trialling diverse responses
was an anticipated outcome of the pilot process, it meant that
the AC proactively sought diverse contexts (see figure 5 below).
figure 5
# ALERT # FUNDED
NOTES
raPid onset
disasters
(natural & man-made)
sloW onset/food
insecurity crises
alerT: All for food insecurity in South Sudan, Somalia and Kenya
fuNded: Kenya not funded because the Start Fund would have a limited impact &
crisis already receiving donor attention
anticiPatory
resPonses
to natural
and man-made
disasters
alerT: South Sudan (in advance of rains and funding), Somalia (in advance
of peak hunger and funding), Kenya (in advance of peak hunger), Sierra Leone (in
advance of the spread of Ebola and significant funding), India (in advance
of cyclone Hudhud making landfall)
fuNded: Kenya not funded (see above) and India not funded due to an uncertainty
about the potential needs
sPiKes in
chronic crises*
sPiKes in
ongoing crises*
natural disasters
6
man-made
disasters
(conflict, disease)
10
alerT: IDPs in Myanmar, Pakistan (Alert.PAK1 & Alert.PAK2), Yemen, DRC (Alert.
DRC1 & Alert.DRC2), Syria refugees in Turkey, Ebola in Sierra Leone & cholera in
Cameroon & Nigeria
fuNded: Myanmar, Ebola in Sierra Leone, Yemen, cholera in Cameroon & Nigeria,
Syria IDPs in Turkey, DRC (Alert.DRC2)
16 | Evaluation of thE Start fund dESign & build phaSE | January 2015
figure 6
ExPECTED IMPACT
(0 LOW, 4 HIGH)
south sudan
myanmar
afghanistan
PaKistan
somalia
sierra leone
PaKistan
yemen
cameroon
bangladesh
drc
china
nePal
turKey
india
Kenya
drc
nigeria
somalia
TOTAL
(0 LOW, 4 HIGH)
The Colombia activation which occurred shortly after the evaluation took place was in response
to a small-scale emergency and will start to fill the gap in evidence.
17
DECISION TAKEN
By THE AC
AC DECISION
ON FUND ACTIvATION
activated
activated
not activated
not activated
activated
activated
not activated
activated
activated
activated
not activated
not activated
activated
activated
not activated
not activated
activated
activated
activated
17 | Evaluation of thE Start fund dESign & build phaSE | January 2015
swift activation of the fund, it offers a good fit with some of the UN
pooled funds (ERF, CHF and CERF), which take longer to activate
but which often disburse larger funding envelopes to a broader
range of organisations over longer periods of time. The focus of
the Start Fund on small-to-medium humanitarian emergencies
also potentially positions it as a good fit with funds which focus
on larger emergencies such as the CERF and DFIDs RRF. In
order to assess the extent to which the Start Fund complements
other funds, an analysis was undertaken of four emergencies,
Cameroon, Nepal, South Sudan and yemen, that are broadly
representative of the geographic and humanitarian profile of the
Start Fund activations (figure 7).
18 | Evaluation of thE Start fund dESign & build phaSE | January 2015
figure 7
aNalySiS of humaNiTariaN fuNdiNg To four criSeS which received STarT fuNdiNg iN 2014
FUND/COUNTRy
CAMEROON
NEPAL
SOUTH SUDAN
yEMEN
requested: $126m
received: $55m
% funded: 43
No response plan
requested: $658
received: $322
% funded: 49
requested: $596
received: $323
% funded: 54
Spike in fighting in
Amran, North Yemen,
creating a need for
affected communities
since 4th July.
allocation decision:
15 July (156k)
erf
No ERF
No ERF
No ERF
chf
No CHF
No CHF
No CHF
RR window allocation
in response to the
floods. Approval dates
in October ($1.8m)
RR window allocation
which focused on
funding for nutrition
and health interventions.
Project approvals
in April ($14.9m)
chaf
No CHAF funding
No CHAF funding
additional
ProJect funding
recorded on fts20
Gates Foundation,
August ($900k)
2014 resPonse
Plan funding18,19
start fund
(Eligibility: 19 INGOs)
(Eligibility: INGO,
NNGO, sometimes UN)
(Eligibility: INGO,
NNGO and UN)
cerf
(Eligibility: UN)
in total has been activated in six of the Start fund activations and
also in one crisis where the fund was alerted but not activated).
While the focus of the CHAF on funding a single NGO member
for each of its activations means that the likelihood of overlap
with the Start Fund is slim21 the similarities between the chaf
and the start fund suggests that there would be added value
The Response Plan for each crisis articulates humanitarian needs that are far broader than the
specific subset that the Start Fund was targeting, but the figures do provide an overall view of the
proportion of humanitarian needs that received funding.
19
OCHA FTS, 11/12/2014.
20
OCHAs Financial Tracking Service (FTS) records all reported humanitarian aid contributions
21
18
with a special focus on strategic response plans and appeals. See http://fts.unocha.org/pageloader.
aspx?page=home
Despite the limited likelihood of double funding, it is noteworthy that Plan International received
funding from both the Start Fund and the CHAF in Cameroon, however, they were earmarked for
different crises.
19 | Evaluation of thE Start fund dESign & build phaSE | January 2015
4 | effecTiveNeSS
This section seeks to assess the effectiveness and performance of the Start Fund in its first nine months and focuses on process
management, information, coordination, quality assurance, fund leveraging and learning.
figure 8
efficiency measures how economically inputs (usually financial, human, technical and
material resources) were converted to outputs. assessment of efficiency tends to
start with financial data and usually involves comparisons with alternatives.22
In seeking to determine the efficiency of the Start Fund in converting inputs (funding) to outputs
(attainment of KPIs and project results but also less tangible outcomes including progress made
towards the vision), the evaluation has failed to find comparable data sets. While the financial data
to support comparisons is available by the Start Fund, the same data is not available has not been
made available in other pooled fund evaluations (RAPID, ERF) which precludes comparisons. A
second more complex challenge is in finding a suitable comparator for the Start Fund as there is
no single fund that is a good fit. Of the potential comparators, some have far larger budgets (CERF
or CHFs), are country-based rather than global (RAPID, ERF, CHF), or target a more diverse group of
members including perceived higher risk organisations (RAPID, CHF and ERF).
While paucity of financial data for pooled funds means that quantitative comparisons are not
possible, there are a number of other metrics and qualitative data that can be compared. In
order to provide some analysis of how the Start Fund compares with other pooled funds, the
evaluation will analyse a range of humanitarian funds against a set of performance criteria. It
will also highlight efforts that have been taken by the Start Fund and its members to use the
resources it has in the most efficient way (functioning in the best possible manner with the
least waste of time and effort) and make recommendations about how these efforts can be
strengthened in the future.
Beck T (2006) Evaluating humanitarian action using the OECD-DAC criteria: An ALNAP guide for
humanitarian agencies, ALNAP, p44.
22
20 | Evaluation of thE Start fund dESign & build phaSE | January 2015
figure 9
TyPE OF
ALERT
TyPE OF
CRISIS
TARGET
ALERT TO AWARD TO
AWARD
START-UP
(hrs.)
(days)
PROjECT
COMPLETED
(days)
24
24
24
72
45
south
sudan
Slow
onset
Early
22.83
response
to slow
onset crisis
425k
24
21
74.5
ACF: 0
Christian Aid: 7
Tearfund: 3
45
myanmar
Slow
onset
Spike in
chronic
crisis
22.66
200k
24
4.25
54.5
Christian Aid: 5
45
somalia
Slow
onset
Early
24.25
response
to slow
onset crisis
500k
24
20
71.5
IRC: 5
Muslim Aid: 1
45
sierra
leone
Rapid
onset
Rapid
25.75
onset crisis
350k
24
18
69
ActionAid: 2
Christian Aid: 6
Concern: 1
Save: 0
45
yemen
Slow
onset
Spike in
chronic
crisis
24.83
200k
24
16.5
67
IMC: 3
Save: 7
45
cameroon
Slow
onset
Spike in
chronic
crisis
24.33
140k
24
19
70.5
IMC: 1,
Plan: 1
45
bangladesh
Rapid
onset
Rapid
22.3323
onset crisis
200k
24
26.66
65.5
CARE: 3
Christian Aid: 3,
Islamic Relief: 5
45
nePal
Rapid
onset
Rapid
23.75
onset crisis
100k
24
20.25
71
Handicap: 3
Plan: 4
45
turKey
Rapid
onset
Rapid
24.66
onset crisis
200k
24
22
70
CAFOD: 5,
Concern: 4
45
dem. reP.
congo
Slow
onset
Spike in
chronic
crisis
24
200k
24
21
70
TBC
45
somalia
Rapid
onset
Rapid
24
onset crisis
200k
24
21
70
TBC
TBC
nigeria
Rapid
onset
Spike in
chronic
crisiss
125k
24
24
72
TBC
TBC
24
19.47
68.79
AvERAGE
23
ALERT TO TOTAL
ACTIvATION TO APPLICATION
AC MTG FUNDS
APPLICATION
TO PCS
(hrs.)
ALLOCATED DEADLINE
(hrs.)
24
24.09
236K
45
21 | Evaluation of thE Start fund dESign & build phaSE | January 2015
figure 10
South Sudan
Myanmar
Somalia
Sierra Leone
Adapted from Start Fund (2014) The Start Fund story after 9 months, the Start Network p3.
(adjusted total)
ExpECtEd
DrC
nigeria
Somalia
4
2
4
2
2
yemen
Cameroon
Bangladesh
nepal
Turkey
2
2
3
1
2
activities
(cumulative total)
1,320,017
1,648,781
34,377
2,176
27,829
596,405
37,482
456,297
70,792
5,794
13,152
59,252
15,203
36,354
602,847
63,992
513,947
172,244
7,967
13,152
10,655
35,098
29,950
27,255
61,768
74,800
SECtorS of intErvEntion
WaSh
Shelter
nutrition
health
16
11
Education
protection
fSl
11
24
Individuals
to datE
pEoplE rEaChEd
29 projECtS
been leveraged which is defined as funding that the member receiving during or just after the 45
day project. Feedback collected during the evaluation suggests that donor funding is disbursed for
numerous reasons which includes
historical organisational performance, participation in preferred
22 | Evaluation of thE Start fund dESign & build phaSE | January 2015
humanitarian consortia and the quality of donor proposals in addition to the prior presence of an
organisation in the affected area which may be attributed to the Start Fund. As a result of this
there is a likelihood of considerable over-reporting against this KPI. With a view to strengthening
the evidence base for the 45 day intervention period and given the problems associated with the
existing approach to gathering data on fund leveraging, there would be value in routinely asking
members whether there was follow-on funding for the specific Start-funded intervention (rather
than a more general question about fund leveraging).
figure 11
humaNiTariaN Need
fuNd
leveragiNg
STarT-fuNded
iN The
baNgladeSh acTivaTioN
Figure
12: Fund
leveraging byby
Start-funded
membersmemberS
in the Bangladesh
activation
4.2 Analysis
of collected
process effectiveness
one of the metrics
routinely
in the project report form funding for the specific start-funded intervention (rather than a
The
process
of
raising
thewhich
fund,isallocating
funding,question
selectingabout
projects
reporting
more general
fundand
leveraging).
is the quantity of funding that
hasalerts,
been activating
leveraged
on
results
has
benefitted
considerably
from
the
lessons
learned
during
the
management
of the
defined as funding that the member receiving during or just after
Emergency
Response
Fund by
the Consortium
of British
(CBHA),effectiveness
which was
the 45 day project.
feedback
collected
during
the evaluation
4.2 Humanitarian
| analysis Agencies
of Process
suggests that donor funding is disbursed for numerous
reasons which includes historical organisational performance, The process of raising alerts, activating the fund, allocating
participation in preferred humanitarian consortia and the funding, selecting projects and reporting on results has benefitted
quality of donor proposals in addition to the prior presence of considerably from the lessons learned during the management
an organisation in the affected area which may be attributed of the Emergency Response Fund by the Consortium of British
to the start fund. as a result of this there is a likelihood of Humanitarian Agencies (CBHA), which was the precursor to
considerable over-reporting against this KPi. With a view to the Start Fund. While the systems have since evolved, the
strengthening the evidence base for the 45 day intervention evaluation received considerable feedback about issues related
period and given the problems associated with the existing to effectiveness. Each of the steps outlined in figure 12 will be
approach to gathering
dataofon
would
there is
Evaluation
thefund
Startleveraging,
Fund designthere
& build
phasebe reviewed, and recommendations will be made where
18
value in routinely asking members whether there was follow-on scope to strengthen them.
the precursor to the Start Fund. While the systems have since evolved, the evaluation received
considerable feedback about issues relatedf to
Each of the steps outlined in figure 13
i geffectiveness.
ure 12
will be reviewed, and recommendations will be made where there is scope to strengthen them.
STarT fuNd Timeframe diagram aNd proceSS25
Figure 13: Start Fund timeframe diagram and process
25
25
In the event of a crisis, the Start Network member agencies report a crisis to the Start Team.
This is done by sending an alert note. The Start Team requests an assessment of the crisis from
Adapted from Start Network (2014)
Start Fund
p9. Theanalysis
diagram is from
replicated
in full in annex 4. Initiatives. The members inform the Start
ACAPs
andHandbook,
a funding
Development
Team within 24 hours of the alert whether they would apply for funding should the Start Fund
be activated. If at least 1 agency is potentially able to carry out a response and fewer than half
23 | Evaluation of thE Start fund dESign & build phaSE | January 2015
STep 2: allocaTioN
The AC decides whether the Start Fund will be activated for
the crisis. This committee consists of a representative group of
12 Start Network members. When the committee decides to
activate the fund it will also allocate a maximum disbursement
amount to the response which currently has a ceiling of 1
million (although this was not applied during the pilot phase,
towards the end of which the ceiling was reduced to 200k
because of the small size of the Fund.) In April 2014 the AC was
also given the additional task of fund management until such
time as the Start Network governance is reformed.
The AC has proven to be a good steward of the Start Fund and
has proactively sought to manage the longevity of the Fund during
the pilot phase which this has at times required restricting the
allocation ceiling. It has also successfully tested a range of
different activations with a view to promoting learning and to
building the evidence base about where the Fund can add value.
During the pilot phase, a number of issues have arisen that have
challenged the decision-making processes of the AC or of the
Start Fund more generally and are worthy of discussion:
maintaining the indePendence of the start fund:
Following the floods in Bangladesh there was a request by
DFID for the activation of the fund to be postponed pending the
completion of a joint Needs Assessment (jNA). After deliberation
within the AC this request was accepted, and the Fund was
activated several days later after the jNA had been completed.
While the progress that has been made in Bangladesh to
elaborate a jNA methodology that is both agile and inclusive
is impressive, the humanitarian imperative would favour rapid
response in coordination with a jNA rather than considering
the two activities as being mutually exclusive. Given that at the
time of the request to postpone activation, a large number of
Start Network members had already initiated modest floods
responses using their own funding at the same time as they were
either leading or participating in the jNA, there is little basis for
agreeing to similar delays in the future. With this in mind, it will
be important for the start fund to communicate and defend
its independence, ensuring that activations are consistent with
24 | Evaluation of thE Start fund dESign & build phaSE | January 2015
25 | Evaluation of thE Start fund dESign & build phaSE | January 2015
26
BANGLADESH SOMALIA
46.5%
50%
15%
0%
38.5%
50%
yes
yes
undertaken given the information provided in the application form or the time the PSC has to make
its decision.
26 | Evaluation of thE Start fund dESign & build phaSE | January 2015
The process of independent project review could potentially contribute to meeting the need expressed by some members for an evaluation of project outcomes and impact (see section 4.1 analysis
of project results).
28
The Core Humanitarian Standard replaces the 2010 HAP Standard and provides a new and
27
consolidated tool for measuring and holding humanitarian agencies to account for their delivery of
principled, accountable and high quality action. See http://www.corehumanitarianstandard.org/
the-standard.
27 | Evaluation of thE Start fund dESign & build phaSE | January 2015
29
see http://www.start-network.org/resources/#fund
28 | Evaluation of thE Start fund dESign & build phaSE | January 2015
figure 14
[ ]
SpotLIGHt oN:
CHrIStIAN AIdS
StArt FuNd
projeCt
SoutH SudAN
The challenges
of working in
fragile states
[ ]
SpoTLIGHT oN:
STArT FuND
EboLA
rESpoNSE
SIErrA LEoNE
Community sensitisation about Ebola control & prevention (Save the Children).
Challenges of implementing
in contested areas
Christian Aid worked through its local partner,
the Universal Network for Knowledge and Empowerment
Agency (UNKEA), to distribute hygiene kits, water purification
tabs, mosquito nets, drug kits (to health facilities) and
nutrition supplements in Nasir and Maiwut Counties. Even
without the coming rains, it became increasingly hard to reach
targeted communities in these areas of the Upper Nile State.
Fighting between opposition and government forced, including
1
30
Start Fund Spotlight on cover pages for South Sudan and Sierra Leone, courtesy of the Start Network
29 | Evaluation of thE Start fund dESign & build phaSE | January 2015
The specific deliverables followed the secondee role title and are
listed below.
l
l
For example, only in the last month has an officer been recruited to support the Start Fund Manager in overseeing the Fund.
27
30 | Evaluation of thE Start fund dESign & build phaSE | January 2015
31 | Evaluation of thE Start fund dESign & build phaSE | January 2015
iT iS iN balaNciNg The
challeNgeS of workiNg
iN complex coNTexTS wiTh
The Need To eNSure The
effecTiveNeSS of
humaNiTariaN aSSiSTaNce
ThaT aN ageNda iS eSTabliShed
for The STarT fuNd To
demoNSTraTe ThaT iT haS
adeQuaTe riSk maNagemeNT
aNd coNTrolS iN place
Risk management and control are being placed under evergreater scrutiny as donors seek to justify aid budgets to their
constituents, and as a consequence humanitarian organisations
have come under ever-greater pressure to prove and improve
their effectiveness. The World Bank estimates that over 50%
of emergency response funds operate in the 20 most corrupt
environments.32 It is in balancing the challenges of working in
complex contexts with the need to ensure the effectiveness of
humanitarian assistance that an agenda is established for the
Start Fund to demonstrate that it has adequate risk management
and controls in place.
During the design and build phase of the Start Fund, during
which the Start Fund has been hosted by Save the Children UK,
overall fiduciary risk has rested with the hosting agency. The
implicit understanding is that donors will be willing to rely on the
governance and control systems of the 19 member agencies that
make up the consortium, all but one of whom are pre-qualified RRF
agencies and all of whom have DFID-approved risk management
processes. They are all governed by trustee boards.
While this may have been satisfactory for the pilot, given ambitions
for the Start Network to spin-off as an independent legal entity
and with a proposed increase in the number of members, there
is now a need to reconsider this position and to put in place a
more robust risk management and control framework which will
be able to provide reassurance to the Board and donors that risk
is being managed and that any irregularities will be identified,
reported on and managed. To this end, a risk management and
risk mitigation strategy was outlined in the Donor Forum meeting
in early December, and a schedule has been agreed to finalise
and implement the strategy in advance of significant changes
being made to the Fund.
In seeking to formulate such a framework, there is considerable
guidance that already exists from other humanitarian pooled funds
(e.g. ERF, CHF and RAPID) and a summary of the approaches they
have adopted is provided in annex 6. In addition to learning from
the experience of other pooled funds, the DECs Accountability
Framework provides a good practice template which offers the
advantage of being known within DFID and by many of the Start
Fund members and which could potentially be adopted by the
Start Fund or used as a template.33
in outlining key risks and articulating a summary risk mitigation
plan, the start fund has begun to identify some of the risk
management infrastructure that will need to be put in place
as the fund prepares to expand. in making progress in this, it
will be important to negotiate a framework that will meet donor
needs for risk management but that is also consistent with the
start networks vision of having a diverse membership which
includes international and national ngos.
The World Bank governance index reflects perceptions of the extent to which public power is
exercised for private gain, including both petty and grand forms of corruption, as well as capture
of the State by elites and private interests.
32
See Disasters Emergencies Committee (2011) DEC Accountability Framework, May 2011 (internet).
Available from http://www.dec.org.uk/sites/default/files/files/DEC%20Accountability%20Framework%20-%20Explained.pdf
33
32 | Evaluation of thE Start fund dESign & build phaSE | January 2015
5.1 | collaboration
Crises in the future will demand humanitarian response that involves
many more people and organisations than today. We will need to do
different things, and work together in new ways. Relationships across
boundaries national, cultural, organisational will be key in rising
to this challenge. We will make collaboration central to our action
and not allow competition between our agencies to interfere with our
common objectives34
While collaboration is a fundamental aspect of the Start Networks
vision, it has proved challenging to measure and despite the
drafting of a theory of collaborative advantage which outlines
a methodology to address the gap in evidence which is based
on a database of anecdotes which will be sorted by category
and type as proxy indicators, little progress has been made in
implementing it. Despite the methodological challenges, some
broad observations can be made about collaboration between
members at the system and project level.
collaboration at the system level
With many humanitarian organisations experiencing a dip in
unrestricted income and with donors under pressure to cut aid
budgets, there is a perception that competition for funding is
increasing which makes the Start Fund a collaborative venture
between 19 NGOs - all the more important. By working together,
members are seeking to demonstrate the value of collaboration
in a sector that is often better known for its competition. Where
the challenge lies for the Start Network is in moving from a group
of organisations all of which are either headquartered or who
have back offices in the UK to becoming a truly global entity and
being perceived as such by others.
Despite encouraging progress, it has proved challenging for
members that are formed of international confederations to broker
interest and engagement in the Fund with their sister members.
Almost all of the Start Network members have complex governance
structures that have placed limits on what can be achieved by their
UK or headquarter-based staff. While the potential for funding via
the Network provides an incentive for collaboration, as does the
potential that Start Build and Start Beta offer, one of the more
difficult lessons from the pilot has been that outside of the
members, many NGOs view the Start Network with suspicion
including those that are confederated to Start Fund members.
In recognition of these limits, a change in the emphasis of
34
33 | Evaluation of thE Start fund dESign & build phaSE | January 2015
figure 16
l
l
early in the project timelines, imc and Plan organized a workshop with local officials from the ministry of health and Water
authorities to share the objectives and intended results, jointly resolving issues of beneficiary selection criteria and accessing
remote villages.
imc and Plan coordinated procurement of aquatabs to receive a reduced rate on the supply.
the areas of operation were divided amongst the two agencies to avoid duplication and increase their coverage. certain activities
such as the disinfection campaign were administered across both of the agencies target communities to expand the reach.
coordination was so successful between start network projects that the agencies involved have started coordinating in other
contexts on non-start fund grants, including on projects in gaza.
5.2 | decentralisation
We aim to shift the centre of humanitarian gravity, so that decision
making and leadership take place at the front line and affected
people are empowered to improve their lives. Everyone has a
contribution to make to reduce the risk of crises, whether it is at a
global or local level, but we need to ensure that local ownership and
capacity drive humanitarian response.35
decentralising start fund decision-maKing
There was consensus from all the participants of the review that
the decision to decentralise the PSC has achieved the dual goal
of increasing the relevance of project selection and implementing
a key tenet of the Start Network, that of decentralising decisionmaking. Reflections from the pilot in yemen which partnered a
decentralised committee with a ghost committee in London
highlighted the belief that local knowledge changed the outcomes
of project selection. The PSC in London trusted the fairness
35
36
Myanmar Alert Project Selection Committee Meeting Minutes, July 3rd, 2014
34 | Evaluation of thE Start fund dESign & build phaSE | January 2015
37
Start Network Governance Reform Final Proposal, 21st May 2014, p.5.
35 | Evaluation of thE Start fund dESign & build phaSE | January 2015
5.3 | diversity
The humanitarian system must increase its diversity and tolerance
of alternative approaches. We aim for a humanitarian ecosystem
that contains organisations of different sizes, types, cultures and
modes of response, in a state of continual experimentation and
growth.38
diversity and humanitarian action
The lack of a field focus to the evaluation makes it difficult to
comment on the diversity of its humanitarian action beyond what
the Fund reports. The Start Fund estimates that between its
19-members, it has access to over 6,700 partner organisations39
(local, national and international) that can respond to
humanitarian need in over 200 countries, including in some of
the most remote and difficult contexts. Moreover, in its first nine
months, 45% of the 2.1m that has been disbursed has been
passed through to local and national organisations. A review of
the project documents reveals a diverse mosaic of secular, faithbased, community-based and national organisations offering a
range of competencies across different sectors of humanitarian
response.
diversity and membershiP
While Start Fund projects often benefit from diverse partnerships,
the membership of the Network is composed solely of international
NGOs. Of these, the majority are headquartered in the UK with
others headquartered in Europe and the United States. At such
an early stage, it is unsurprising that there has been a predilection
for targeting higher capacity INGOs for membership. While this
has offered reach into members existing networks of local and
national NGOs, it offers only modest progress towards modelling
the vision of diversity. It has also led to perceptions of being a
club of UK-based organisations.
Given the plans to expand the membership, there is a possibility
for the Start Fund to begin to address this imbalance. However, a
38
40
dilemma is anticipated. On the one hand, the need for the Fund to
better role-model its diversity in order to counter misperceptions
and to make progress against its Declaration of Intent provides
a compelling argument to seek membership from the developing
world. On the other hand, there is a growing urgency to expand the
donor base with a view to becoming truly multi-donor, which will
bring significant benefits in terms of the reach and potential impact
of the Fund. The challenge lies in resolving the tension between
diversifying membership and meeting donor requirements for risk
management. In a paper prepared by the Start Network on behalf
of its members for the DFID-NGO forum, the dilemma that arises
from this is articulated well.
It is widely agreed within the international humanitarian NGO
community that more response capacity should be built at the local
level. This is supported by a growing body of evidence arguing for a
more decentralised humanitarian system. But at the same time it is
recognised that progress cannot be made in this area unless donor
control and risk management systems are transformed.
The aspiration that the Start Network has to increase its diversity
has the potential to be a disincentive for donors seeking to invest
in the Fund. Phrased differently, the risk appetite of the Start
Funds donors may stifle the ability of the Start Fund to diversify
in the directions that best meets the aspirations articulated in its
vision. This is perhaps the most significant existential threat to
the Start Funds future as it has the potential to be divisive both
within the membership and between members and donors.
the start fund should do more to clarify how it plans to deliver
key aspects of the vision and in particular how it will diversify
its membership (a detailed recommendation on this issue is
made in section 6.1). There are a number of established pooled
funds (ERF, CHF, RAPID) that have successfully accommodated
a diverse membership and the lack of access that national and
local NGOs have to humanitarian financing is a key lobbying issue
for a number of the Start Funds members.40
sites/reliefweb.int/files/resources/CAFOD%20national%20ngo%20financing%20study%20July%20
2013%20%283%29.pdf
36 | Evaluation of thE Start fund dESign & build phaSE | January 2015
41
Office for Coordination of Humanitarian Affairs (2014) What OCHA could do to increase field effectiveness through enhanced NGO partnership. Discussion Paper, December 2014.
37 | Evaluation of thE Start fund dESign & build phaSE | January 2015
figure 18
figure 19
42
43
PERIOD
BUDGET
DONORS
OPERATING
COST42
fy 2014
2.515,392
DFID &
Irish Aid
22%
fy 2015
(01/2015 - 03/2016)
11m
DFID
19.3%
fy 2016
(04/2016 - 03/2017)
8.5m
DFID
16.2%
fy 2017
(04/2017 - 03/2018)
7.8m
DFID
8.6%
The operating costs are estimations provided by the Start Fund based on DFID funding projections.
The projections do not take into account any additional costs associated with establishing the Start
38 | Evaluation of thE Start fund dESign & build phaSE | January 2015
The members of the Start Network and Team have proved worthy
custodians of the funding entrusted to them by Irish Aid and DFID.
While the fund size has been modest in comparison with other
pooled funds, there is ample evidence of diligent fund oversight
and management that demonstrate some encouraging results
both in terms of what can be achieved through collaborative action
and the potential that the fund has for improving humanitarian
outcomes.
That is not to say that proof of concept will guarantee the future
success of the Fund. The evaluation has highlighted a number of
issues both strategic and operational that will be important to
address to strengthen the Fund in the future. Looking forwards,
a number of challenges lie ahead, and while the evaluation can
offer recommendations for how the Fund can position itself to
navigate these, it will only be through galvanising collective action
and breathing life into its vision that it will stand the greatest
likelihood of long-term success.
Priority recommendations
7 | coNcluSioN
1 | STreNgTheNiNg aNTicipaTioN
[ref: p11] Anticipation is an area that
the Start Fund has the potential to
strengthen given the operational reach of
its 19-members and the resources that
already exist in the Fund. By participating
in the Early Warning Early Action Group
and by integrating its analysis into its
decision-making processes, the Fund could
improve the potential for early action as
well as strengthening its complementarity
with the Central Emergency Response Fund.
2 | coordiNaTiNg wiTh oTher
Ngo-led pooled fuNdS [ref. p13]
The similarities between the Canadian
Humanitarian Assistance Fund and the
Start fund suggests that there would be
added value in establishing more formal
coordination mechanisms between the two
funds which should include at a minimum,
notification of alerts and activations.
With the possibility of similar funds being
established in the future, and given the
emphasis placed by the Start Fund on
collaboration, there is scope for the Start
Team to role-model this.
3 | evaluaTiNg projecT ouTpuTS
aNd ouTcomeS [ref. p16] Given the
focus of this evaluation on process and
governance issues, there is a keen interest
from the members to look in more detail
at project outputs and outcomes. Despite
the methodological complexities, by
commissioning a field-focused evaluation
which prioritises project review and which
focuses on interviews with field staff,
partners and crisis-affected communities,
it should be possible to build up a more
detailed picture of changes that can be
attributed to the disbursement of timely
Start Funding. Furthermore, if a range of
different activations were selected (e.g.
rapid/slow onset/spikes etc.), then it may
be possible to strengthen the evidence
base for the types of activation where the
Fund can have greatest effect.
4 | meaSuremeNT of fuNd
leveragiNg [ref. p17] The key
Performance indicator on fund leveraging
is poorly articulated and exaggerates the
39 | Evaluation of thE Start fund dESign & build phaSE | January 2015
40 | Evaluation of thE Start fund dESign & build phaSE | January 2015
aNNex 1
Summary TermS of refereNce
terms of reference for the external evaluation of
the start netWorKs start fund 6 month design and build Phase
1 | summary
The Start Fund will conduct its first external evaluation in October/November/December to evaluate the
six month design and launch phase (April-September).
The Start fund is an innovative multi-donor pooled funding mechanism that both draws on traditional
humanitarian bilateral donors and contributions by Start Network members as well as looking ahead to
newly emerging humanitarian donors and major private philanthropy. It consists of a network of UK-based
INGOs (hosted by Save the Children) and gives small scale funding (up to 300k per organisation over a
45 day window) to members and their frontline CSOs, complementing the existing humanitarian financing
system by focusing on initial rapid response to low-profile, underfunded, emergencies. It ensures funds
are released to responders within 72 hours and work starts within 7 days. The Fund will enable more lives
to be saved, suffering alleviated and resilience protected of crisis-affected communities worldwide.
To date the Start Fund has secured funding of up to 30,511,177 GBP over three years, with contributions
from two national government donors; Ireland (Irish Aid[1]) and the United Kingdom (DFID[2]). Both donors
allied with the 19 Start Network agencies in recognising that there is a gap within the humanitarian funding
architecture for rapid funding for small-medium scale emergencies.
The first phase of the Start Fund, April to September 2014, represents a design and build period where the
Fund Is open for allocations to crisis alerts, whilst simultaneously the infrastructure and fund management
processes are being tested and refined. Efforts to establish robust mechanisms for running the fund when
it is taken to scale and with an evidence base behind them include: Building engagement in member
agencies for utilising the Start Fund, producing and considering emergency alerts, and establishing peerto-peer fund allocation and project selection mechanisms. Learning and operational capacity development
to date has enabled production of a Start Fund Business Plan and contributed to efforts to leverage funds
from other donors for the Start Fund.
The evaluation is a key step in the design and build phase, as it is an opportunity for an independent
analysis of activities and progress so far. The evaluation will ask questions about the Funds performance
and will cover operational (e.g. processes) and some programmatic (e.g. activities) information. The
evidence generated will be used by the Start Team, the Start Fund committees and the Start Network
board to operationalise lessons learned and improve the Start Fund. The evaluation will be freely shared
with members inside the network, donors and any other external partners.
The Start Network is committed to full transparency, authentic reflection about successes and failures and
including as many voices as possible involved in or affected by the Start Fund, including local partners and
affected communities. The evaluation will be a significant step in fulfilling this commitment.
The evaluation will be completed by a team of two consultants, a primary consultant as lead and a secondary
consultant. The consultancy team will be responsible for their own collaboration in completing the activities
effectively and on-time, as outlined in the work plan below (2.3) according to the timeframes (2.1).
Irish Aid is the Irish Governments programme for overseas development and is a division of the
Department of Foreign Affairs and Trade https://www.irishaid.ie/
[1]
The Department for International Development (DFID) is a United Kingdom ministerial department
https://www.gov.uk/government/organisations/department-for-international-development
[2]
41 | Evaluation of thE Start fund dESign & build phaSE | January 2015
2 | the Programme
name of the Programme:
location:
starting date:
aPril 2014
end date:
sePtember 2014
start fund promotes early action and reduces suffering, mortality and morbidity in
around 40 crises per year.
outcome: start fund design completed, and has built capacity to function at scale and start
disbursements to crises.
42 | Evaluation of thE Start fund dESign & build phaSE | January 2015
l
l
l
l
the start team has grown to a team of 8 people hosted by save the children, 6 people embedded in
member agencies (5 temporarily plus the m&e team) and multiple consultants working on discrete
pieces of work. the m&e team is hosted by action against hunger. see organigram for further details.
3 | the evaluation
3.1 | target user(s) of the evaluation
Primary users:
secondary users:
1. start team
43 | Evaluation of thE Start fund dESign & build phaSE | January 2015
the questions below will serve to focus the evaluative work. the evaluation team will be required to produce an inception report during the
preparation stage in which they will detail what questions they will pursue in order to comprehensively cover the questions and additional
points below. the evaluation team will be expected to critically assess the questions below, and will have some space to suggest alternative
wording and alternative questions. this will be shared with the m&e team, who will provide feedback to ensure all necessary areas are
covered. there is expected to be a degree of flexibility with the evaluation questions, to ensure interrogation of the questions does not become
unnecessarily blinded or pre-fabricated.
the questions have been divided into three tyPes:
headliNe QueSTioNS are the most important questions for the
evaluation and interrogate the main objectives of the Start Fund. The
evaluation will be expected to provide comprehensive and robust analysis for
them. They represent the main learning points expected from the evaluation
and should guide prioritization of supporting questions.
headliNe QueSTioNS
1 Is the Start Fund being activated for the most appropriate responses
for a 45 day funding mechanism (small to medium scale,
under-the-radar emergencies)? (Appropriateness)
2 Is the Start Fund effective in promoting early action in responding
to humanitarian crises in line with delivering its Declaration of Intent?
(Effectiveness/Efficiency)
3 Is the Start Fund supporting local and decentralised capacities of
partner organisations for crisis response? (Relevance / Sustainability)
4 To what extent has the design and build phase (April September)
tested the Networks appetite and capacity for the Start Funds type
of 45 day funding mechanism, and would scale-up of the Fund meet
this? (Sustainability)
SupporTiNg QueSTioNS
Theme 1 - Start fund processes
5 How efficient are we? Are we meeting our speed KPIs (72 hours, 7 days,
45 days)? Which is the most applicable KPI, and against which context
is it most appropriate (eg type of emergency, rapid vs. spike in slow
onset crisis, etc)?
6 To what extent is the Start Fund transparent to all stakeholders?
7 How rigorous is the decision-making of the subcommittees (allocation,
project selection and learning & evaluation)?
8 Are the Funds feedback loops effective for internally evaluating every
crisis response? How can actionable recommendations from the L&E
Committee improve decision-making?
9 Are the forms (online surveys, applications, reporting forms, etc.)
collecting the information needed at a high enough quality with minimal
burden, as indicated by field teams and HQ humanitarian programme
staff involved in implementing projects?
10 Are the information products provided by the Start Funds service providers
(ACAPS and Development Initiatives) effective in their express purposes?
44 | Evaluation of thE Start fund dESign & build phaSE | January 2015
| incePtion rePort
The topline questions in the Scope (Section 4.3) will serve to focus the evaluative work on those areas.
The evaluator will be required to produce an inception report during the preparation stage in which they
will detail what questions they will pursue in order to comprehensively cover the questions and additional
points below. This will be shared with the evaluation managers (Start Fund M&E Team) who will provide
feedback to ensure all necessary areas are covered. The Inception report will include (but not be limited
to) an evaluation matrix, a report outline, draft questionnaires and detailed methodology.
3.5.2
| evaluation rePort
The report should be submitted in English. The report should not be longer than 30 pages including
annexes. Annexes to the report will be accepted in the working language of the country and programme
subject to the evaluation.
3.5.3
| learning WorKshoP
The evaluator should facilitate a learning workshop in collaboration with the Start Fund M&E Team.
to present the draft report and the findings of the evaluation.
to gather feedback on the findings and build consensus on recommendations.
l to develop action-oriented workshop statements on lessons learned and proposed
improvements for the future.
l to support finalisation of the final report.
l
l
45 | Evaluation of thE Start fund dESign & build phaSE | January 2015
aNNex 2
STudy parTicipaNTS
STarT Team
sean lowrie | Start Network Director
tanuja Pandit | Start Network Operations Director
caroline hotham | Start Fund Manager
tegan rogers | Communication and
Administrative Officer
emily montier | Crisis Anticipation Advisor
James eyre | Finance Business Partner
amanda Weisbaum | Start Fund secondee,
War Child
audrey lafitte | Start Fund secondee,
Christian Aid
amy guyen, | support to Laura Evans,
Start Fund secondee, Relief International
margeaux fisher | Start Fund secondee, ACF
matt Kletzing | Start Fund M&E Manager, ACF
STarT fuNd
allocaTioN commiTTee
tess Williams | Care International
oenone chadburn | Tearfund
mike noyes | ActionAid
neil casey | CAFOD
sanj srikanthan | IRC
shelley collins | IRC
ben garbutt | Oxfam
dan collison | War Child
STarT fuNd
projecT SelecTioN commiTTee
hitendra solanki | ACF
sonya ruparel | ActionAid
michael mosselmans | Christian Aid
imran madden | Islamic Relief
mark bulpitt | World vision
doNor forum
lisa doherty | Deputy Director, Humanitarian
Unit, Irish Aid
exTerNal iNformaNTS
Kate hart | Humanitarian Advisor,
Department for International Development
sebastien fouquet | Humanitarian Advisor,
Department for International Development,
Somalia
dan ayliffe | Humanitarian Advisor, Department
for International Development, Bangladesh
alison girdwood | Senior Humanitarian
Evaluation Advisor
melissa Pitotti | Senior Policy Officer,
International Council of voluntary Agencies
46 | Evaluation of thE Start fund dESign & build phaSE | January 2015
aNNex 3
re-orgaNiSed evaluaTioN framework
relevaNce
leveragiNg fuNdS:
How effective have the Network members
been at using the Start fund to leverage
funding from elsewhere? How is leveraging
measured and how can this be improved?
learNiNg:
Are the Funds feedback loops effective
for internally evaluating every crisis
response? Have members used their 1%
of the allocation available for this? What
is the added value of the L&E component
(what has been learned)? Is the Learning
Framework an effective process for ensuring
on-going learning? Have internal learning
mechanisms contributed to the evidence
base and have improved decision-making?
Has it been implemented in a robust manner
by the M&E Team?
effecTiveNeSS
how effective have the management
and operations of the start fund been in
promoting early action in responding to
humanitarian crises in line with delivering
its declaration of intent?
l
TimeliNeSS:
How timely are key fund processes? Is it
meeting its speed KPIs (72 hours, 7 days,
45 days)? Which is the most applicable
KPI and against which context is it most
appropriate (e.g. type of emergency, rapid vs.
spike in slow onset crisis, etc.)? How fast is
the Start Fund compared to other donors and
how does measure up in the humanitarian
financing architecture?
SuSTaiNabiliTy - growTh:
Does the experience of the design and
build phase justify continued growth? Does
the Network have the capacity to support
40+ crisis responses a year? If not, what is
required for it to achieve this, and at what
point will it require additional capacity?
What is the capacity (budget and human
resources) needed in the Start Team and in
member agencies to operate at scale?
Shared viSioN:
How do members interpret the Declaration
of intent esp. concerning issues of diversity,
decentralisation and collaboration? To what
extent has the Start Fund been successful in
modelling these? To what extent is the Fund
contributing to systemic transformation?
What needs to be done to strengthen this?
l
l
SuSTaiNabiliTy
collaboraTioN, deceNTraliSaTioN
aNd diverSiTy
NeedS-baSed deciSioN-makiNg:
Are the information products provided by the
Start Funds service providers (ACAPS and
Development Initiatives) effective in their
express purposes (i.e. clarifying the context
of the emergency in order to permit Start
Fund activation and allocation decisions to
be made)? Does the information available to
the Start Fund enable needs-based decisionmaking and implementation of activities?
How rigorous is the decision-making of
the subcommittees (allocation, project
selection and learning & evaluation)? To what
extent are the Start Fund decision-making
processes transparent to all stakeholders?
collaboraTioN:
What can improve coordination in the
implementation of the Start Fund and
maximise collaborative advantage within and
outside of the network? Do Start Funded
project coordinate in-country? With whom
and how well?
47 | Evaluation of thE Start fund dESign & build phaSE | January 2015
aNNex 4
Annex 4: Start Fund timeframe diagram and process
48
48 | Evaluation of thE Start fund dESign & build phaSE | January 2015
aNNex 5
propoSed modificaTioNS To The projecT SelecTioN criTeria
1 | existing ProJect evaluation criteria44
CRITERIA
ExPLANATION
KEy QUESTIONS
relevance/
aPProPriateness
efficiency
effectiveness
2 | Problem statement
Before decentralisation, the UK-based PSC met on several occasions and in so doing built up trust
between the members and also became familiar with the criteria that are used to score projects which is
an important part of the selection process.
A review of the evaluation criteria show that while they are appropriate to humanitarian evaluation, they
do not lend themselves to the process of scoring project proposals and in both of the case study visits,
members staff raised concern about the challenge of scoring (e.g. not all staff were familiar with evaluative
terms and some of the questions require analyses that cannot be undertaken given the information
contained in the application form or the time the PSC have to make their decision). Given the importance of
different PSC members scoring projects in a consistent way, and bearing in mind that decentralised PSCs
bring together a range of humanitarian practitioners who have very different skillsets and experiences,
there is scope for rephrasing the questions under each of the criteria so they are less open-ended and
lend themselves more easily to applying a score. While it is accepted that project selection cannot and
should not be a science, given that scoring is an important part of the project selection process, then
it is in the interests of transparency and equality that the system provides the greatest assurance of
consistent usage across all of the members
44
The criteria and accompanying guidance is taken from ALNAP (2006) Evaluation humanitarian action using the OECD-DAC criteria: An ALNAP guide for humanitarian agencies, ODI, March 2006.
49 | Evaluation of thE Start fund dESign & build phaSE | January 2015
CRITERIA
ExPLANATION
SCORE 1 - 5
1
relevance
relevance questions
hoW much the ProJect
is in-line With local
needs and Priorities,
including Policy.
efficiency
a measure of the
outPuts (qualitative
and quantitative)
achieved as a result
of inPuts.
effectiveness
a measure of the
extent to Which an
aid activity can be
exPected to attain its
PurPose
additional
criteria
The modified criteria for project selection seeks to build on the current Start Fund format with a view to
simplifying the questions and offering a format which is simple to understand and which can be filled in
in situ to avoid any potential problems related to incorrect scoring (which has occurred in several of the
decentralised PSCs). It includes greater interrogation of technical quality adherence to SPHERE standards
or locally agreed cluster guidelines.
50 | Evaluation of thE Start fund dESign & build phaSE | January 2015
aNNex 6
compariSoN of pooled fuNd riSk maNagemeNT,
QualiTy aSSuraNce aNd coNTrol
CRITERIA
FUND DESCRIPTION
needs
assessment
erf
assessment of needs undertaken by agencies and scrutinised by the respective cluster &
review board
raPid
decision to respond based on information from agencies and secondary data. is checked
with clusters & government bodies. if insufficient info, raPid team may conduct needs
assessment
chaf
erf
the global guidelines state that the erf manager shall develop a risk analysis,
management and mitigating system & that this will be based on a risk management tool
developed & supported by ocha
raPid
once funding is approved, raPid follows up on potential areas of risk, inc. recruitment of
staff & procurement of relief items (raPid evaluation, p. 21). raPid has a number of risk
mitigation measures in place, inc. oversight of partners opening procurement tenders &
raPid staff independently monitor progress
chaf
Potential risks listed in proposal, the likelihood of the risks occurring, their effect on
achievement of expected results & risk management strategy. also a process of risk
analysis & reporting by member agencies the secretariat feeds issues from risk registers
in the proposal into the strategic risk register, if relevant (chaf guidelines, p. 5)
risK
management
technical
revieW
rePort
erf
the review of an erf application starts with the clusters examining a proposed project
to ensure congruity with cluster strategies and to determine whether the project in
fact is filling a gap. next, the erf mechanism requires that the review board, which
is composed of participants chosen by ocha (select un partners and ngos), further
examine the project, possibly in a more technical fashion
raPid
concerns raPid team reviews proposals. only 9.1% of applications accepted - most
rejected because needs assessment is not strong enough (particularly by local orgs)
& justification of intervention as appropriate is not sufficiently strong (raPid
evaluation, p. 17)
chaf
draft project summary, which is a very brief initial document, is reviewed by chaf
secretariat & dfat-d iha. only the secretariat reviews the draft project proposal
which is not an onerous task since chaf generally funds one member per crisis
(chaf guidelines, p. 6).
erf
recipient organisations are required to submit a narrative & financial report within
3 months of the end of a project. if project implementation exceeds 6 months, they must
submit a brief progress report on project activities and financial implementation midway
through (global guidelines, p. 23).
raPid
Partners are required to provide several reports in english - a baseline report, weekly
progress reports, a mid-term report & a final report (raPid evaluation, p. 24). evaluation
argues that raPid has opted for intensive reporting as well as intensive monitoring.
chaf
agencies receiving chaf funding are required to provide a report (according to the
format provided) to the secretariat within 2 months of the completion of project activities
(chaf guidelines, p. 13).
51 | Evaluation of thE Start fund dESign & build phaSE | January 2015
CRITERIA
FUND DESCRIPTION
monitor
erf
erf managers are responsible for monitoring projects through reports from recipients &
monitoring missions. they are expected to develop and formulate a detailed monitoring and
reporting (m&r) plan for the erf that outlines the strategy for monitoring performance and
results, based on a standard m&r framework (erf global guidelines, p. 8, 22).
raPid
level of monitoring depends on access to project sites & assessed programme risk as
reflected in capacity assessment. ofda also monitors projects, often in tandem with
concern staff. high level of monitoring with several projects visited three times but intensity
reduces for subsequent grants to same partner. monitoring data not aggregated to inform
high-level strategies or wider learning in sector (raPid evaluation, p. 23).
chaf
members are expected to apply their regular internal due diligence and monitoring practices
to chaf-funded projects. since chaf projects are small & geographically dispersed, they
are not expected to be evaluated by the secretariat. however, on a case-by-case basis,
the secretariat may engage with members and dfatd-iha to conduct focused monitoring,
evaluation and learning activities related to chaf-funded projects (chaf guidelines, pg. 17).
erf
ngo partners are required to have the financial report for each erf project audited & submit
this with narrative report in order to be paid the final 20% of funds. ocha hires external
auditors & oversees audit process (erf global guidelines, ps. 15, 16, 19). however, these
can cause long delays (erf global evaluation, volume 2). to be eligible for funding, ngos
must have their accounts audited at least once a year & published in an annual report (erf
global guidelines, p. 6)
raPid
chaf
the activities of the chaf are audited as part of the annual humanitarian coalition financial
audit process (guidelines, p. 17)
erf
the current level of staffing in all erfs visited (5) - with the exception of ethiopia - is
inadequate to respond to even a limited flow of projects. levels of monitoring are insufficient
to ensure either quality control or learning. resources to better engage review boards
and advisory boards are lacking (global evaluation, pg. 11). most erfs have less than two
people managing them. usually, there is only 1 person to process applications & undertake
monitoring (global evaluation, pg. 21). Pakistan erf has 4 staff (raPid evaluation, pg. 25)
raPid
20 staff members (according to evaluation), partly because raPid has its own finance,
monitoring & technical staff, rather than drawing on concern staff (evaluation, pg. 13, 25)
chaf
audit
fund
management
caPacity