Icic Demat Project

5.
Content Features:
There are a host of features on ICICIdirect.com that shall help you make informed
investment decisions.
We provide you with the indices of major world markets, nifty futures and ADR prices of
Indian scrips. Get daily share prices of all scrips, monthly and yearly high/lows etc
through Market Watch.
Get breaking news from CNBC and Reuters. Catch a glimpse of News Headlines
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Get a snapshot of the latest developments in the markets through the day using Market
Commentary. You can get weekly snapshots also. Use Pick of the week which focuses
on fundamental stocks with sound prospects.
Catch interviews, reactions and comments from industry leaders with CEO Call. Track
the movement of leading scrips within a sector across 12 sectors using
Market@Desktop.
Equip yourself with our barometers. Market Barometer gives you in-depth information of
the weightages of shares on Nifty and Sensex. Get a glimpse of the performance of
various industry sectors through Industry Barometer.
Direct Technical Charts offer interactive charting with advanced indicators. Get a bird's
eye view of over 5000 companies at a single click using Company Snapshot. Glance
through analyst recommendations using Multex Global Estimates.
In case, you are not too comfortable with share trading, try our Learning Centre, which
is a tutorial on investments and My Research, that helps you to research a stock better.
6. Personal Finance:
Use our Personal Finance section and get hold of tools that can help you plan your
investments, retirement, tax etc. Analyse your risk profile through the Risk Analyzer and
get a suitable investment portfolio plan using Asset Allocator.
7. Customer Service Features:

With 'ICICIdirect Customer Tools & Updates' you can trouble shoot all your problems
online.
Address your trading queries on-line through "Easy Mail". You can view and change
your profile or password on-line through General Profile option.
Get details of ICICI Centers, our sales and service offices, across India through branch
locator.
View your Account Statement and Bill Summary of your transactions online using bills &
accounts.
View your Digital Contract Notes instantly. View various charges through the Fee
Schedule option
Give your feedback or viewpoint through the Viewpoint online.
Enroll yourself for various ICICIdirect Workshops through Register for Customer
Sessions.
8. Customer's Feedback:
There have also been many incidents where ICICI Bank has allegedly used
violence to extract its dues from its borrowers.
FEATURES OF ICICI DEMAT SERVICES:
ICICI Bank Demat Services boasts of an ever-growing customer base of over 11.5 lacs
account holders. In our continuous endeavor to offer best of the class services to our
customers we offer the following features:
e-Instructions: You can transfer securities 24 hours a day, 7 days a week through
Internet & Interactive Voice Response (IVR) at a lower cost. Now with "Speak to
transfer", you can also transfer or pledge instructions through our customer care officer.
Consolidation Demat Account: Dematerialise your physical shares in various holding

patterns and consolidate all such scattered holdings into your primary demat account at
reduced cost.
Digitally Signed Statement: Receive your account statement and bill by email.
Corporate Benefit Tracking: Track your dividend, interest, bonus through your account
statement.
Mobile Request: Access your demat account by sending SMS to enquire about
Holdings, Transactions, Bill & ISIN details.
Mobile Alerts: Receive SMS alerts for all debits/credits as well as for any request which
cannot be processed. Dedicated customer care executives specially trained at our call
centre, to handle all your queries. Countrywide network of over 235 branches, you are
never far from an ICICI Bank Demat Services outlet.
BASIC CONCEPTS
1. General
2. Dematerialisation of Securities (Demat)
3. Sale / Delivery of Securities
4. Purchase / Receipt of Securities
5. Rematerialisation
6. Pledge
7. Freezing / Defreezing
8. Corporate Benefit - Dividend, Bonus or Rights Issue
9. Public Issue
10. Nomination
11. Transmission
12. Demat Account Statement
13. Registration for Internet/Phone Access & e-instructions
14. Mobile Banking
15. Consolidation Demat Account
16. Billing & Payments
17. Change of Address & Bank Details
18. Change of Rate Card
19. Closure of Account
20. Account Security
1. General
A Depository is like a bank where securities are held in electronic (dematerialised) form.
In India, there are two Depositories -National Securities Depositories Limited (NSDL)
and Central Depository Services Limited (CDSL).
Under the Depositories Act, investors can avail of the services of the Depositories
through Depository Participants (DP) such as ICICI Bank. DP's are like bank branches
wherein shares in physical form need to be deposited for converting the same to
electronic (demat) form.
2.1 Availability of Forms

2.2 Filling up the form
2.3 Submitting the form
2.4 Credit in the Demat Account
2.5 Rejection of Demat Requests
2.6 Transmission-cum-Demat

Dematerialisation is the process of converting the securities held in physical form
(certificates) to an equivalent number of securities in electronic form and crediting the
same to the investor's demat account. Dematerialised securities do not have any
certificate numbers or distinctive numbers and are dealt only in quantity i.e. the
securities are fungible.
Dematerialisation of your holdings is not mandatory. You can hold your securities either
in demat form or in physical form. You can also keep part of your holdings (in the same
scrip) in demat form & part in physical form. However, a select list of securities
announced by SEBI can be delivered only in demat form in the stock exchanges
connected to NSDL .
2.1 Availability of Forms

Submit a completely filled up Demat Request Form (DRF) in triplicate for each ISIN
along with defaced physical securities. We have provided you with one blank
Dematerialisation Request Form (DRF). Additional forms are available at any of the
ICICI Bank branches offering Demat Services.
2.2 Filling up the form

Ensure that security mentioned on the certificates is eligible for Demat. For being
eligible for demat, the company has to sign up with NSDL. You can check eligibility on
www.icicibank.comor ask the nearest Branch.
Use a separate DRF for each security having a unique International Security
Identification Number (ISIN). Verify the certificates carefully and mention the correct
ISIN. In case two or more sets of certificates of the same security have different ISIN
(this is possible in case of partly paid up shares and non-pari passu shares), use
separate DRFs for each ISIN. However, you can dematerialise multiple folio nos. of the
same pattern of holders relating to the same ISIN under a single DRF.
Submit certificates under lock-in under separate DRF. Do not mix the same with free
securities. In case of locked-in securities, fill up the lock-in reason & lock-in release date
on the DRF. Amongst lock-in securities belonging to the same ISIN but having different
lock-in release dates or lock-in reason, make separate DRF requests.
Demat requests received from client(s) with name(s) not matching exactly with the
name(s) appearing on the certificates merely on account of initials not being spelt out
fully or put after or prior to the surname, can be processed. However, this is possible
only if the signature(s) of the client(s) on the DRF tallies with the specimen signature(s)
available with the Issuer or its Registrar. For example, the shareholder may have
opened the depository account in the name of Sushil Ramesh Shah but his name on the
share certificate may appear as S. R. Shah or Sushil R Shah etc.
The combination and the order of holders' names on DRF and as printed on the
Certificates should be identical with that in the DP account.
For example, if the shares are in the name of X, Y (X as first holder and Y and second
holder) it cannot be dematerialised in the account of either X or Y alone. Also if the
shares are in the name of X, they cannot be dematerialised in the account of X, Y (X as
first
holder
and
Y
as
second
holder).
However, where the combination of holders is the same in the certificates and in the
demat account, and the difference is only in the order in which the name of the holders
appear on the share certificates and in the demat account, dematerialisation is possible.
Here, you have to submit a Transposition Request Form along with the DRF. The form
is
also
available
at
the
nearest
Branch.
The DRF must be signed by all the account holder's and should be in the same order.
The signature on the DRF should match with the specimen signature with ICICI Bank. If
the signature differs, you should sign the DRF in the presence of the Branch Officer. If
you have a doubt that the signature on the DRF may not match with that registered with
the Registrar, you can get the signature on the DRF attested by your banker.
The details of certificates such as the folio no., certificate no., & distinctive no. must be
filled up correctly on the DRF.
2.3 Submitting the form

You must deface the certificates by putting a stamp or by writing ''Surrendered for
Dematerialisation". However defacing should be done only after checking the eligibility
of security, as defaced securities cannot be sold in physical form. If defacing has been
done by mistake then you should send the same to registrar for replacement.
The Participant shall ensure that the certificates submitted for dematerialisation are
marked by the Client (customer) with the words "Surrendered for Dematerialisation".
Certificates should not be mutilated or defaced in such a way that the material
information is not readable.
Ensure that the certificates are attached in the same order as mentioned in the DRF.
You should submit the DRF in triplicate. You can submit the DRF at any ICICI Bank
branch. The acknowledgement slip at the bottom of the form will be stamped and
handed over to you after verification by the ICICI Bank official

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5.

7. Customer Service Features:

FEATURES OF ICICI DEMAT SERVICES:

Consolidation Demat Account: Dematerialise your physical shares in various holding

2. Dematerialisation of Securities (Demat)

2.1 Availability of Forms

2. Dematerialisation of Securities (Demat)

2.1 Availability of Forms

2.2 Filling up the form

2.3 Submitting the form

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