Lenovo c460 Maintenance Manual

Lenovo C460 All-In-One ComputerHardware
Maintenance Manual
ideaideaideaCentreidea
Machine Types: 10149/F0AD [C460]
Lenovo C460 All-In-One Computer

Hardware Maintenance Manual
Machine Types: 10149/F0AD [C460]
First Edition (October 2013)21st

Copyright Lenovo 2013.
LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software are delivered pursuant a General Services
Administration GSA contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No.
GS-35F-05925
Contents
Chapter 1. About this manual . . . . . . 1
Chapter 7. Replacing hardware . . . .
Important Safety Information . . . . . . . . . .
General information . . . . . . .
Replacing the keyboard and mouse
Replacing the adapter . . . . . .
Removing the stand base . . . .
Removing the foot cover . . . . .
Replacing a memory module . . .
Replacing the hard disk drive . . .
Replacing the optical drive . . . .
Removing the stand holder . . . .
Removing the middle cover . . .
Replacing the converter board . .
Replacing the touch control board .
Removing the EMI cover . . . . .
Replacing the TV tuner card . . .
Replacing the WLAN card . . . .
Replacing the heat-sink . . . . .
Replacing the system fan . . . .
Replacing the speaker system . .
Replacing the front control board .
Replacing the front indicator board.
Replacing the motherboard. . . .
Removing the middle case . . . .
Replacing the camera . . . . . .
Replacing the LED panel. . . . .
Chapter 2. Safety information . . . . . . 3

General safety . . . . . . . . . . . .
Electrical safety . . . . . . . . . . .
Safety inspection guide . . . . . . . .
Handling electrostatic discharge-sensitive
devices . . . . . . . . . . . . . .
Grounding requirements . . . . . . . .
Safety notices . . . . . . . . . . . .
. . . .
. . . .
. . . .
3
3
5
. . . .
. . . .
. . . .
5
6
6
Chapter 3. General information . . . . . 9

Specifications . . . . . . . . . . . . . . . .
Chapter 4. General Checkout . . . . .
11
Chapter 5. Using the Setup Utility. . .
13
Starting the Lenovo BIOS Setup Utility program

Viewing and changing settings . . . . . . .
Using passwords. . . . . . . . . . . . .
Enabling or disabling a device . . . . . . .
Selecting a startup device . . . . . . . . .
Exiting the Lenovo BIOS Setup Utility program .
.
.
.
.
.
.
13
13
13
15
16
17
Chapter 6. Symptom-to-FRU Index . .
19
Hard disk drive boot error

Power Supply Problems .
POST error codes . . .
Undetermined problems .
Copyright Lenovo 2013
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
19
19
20
20
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
21
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
21
22
22
24
24
25
27
28
30
31
32
33
34
35
36
37
38
39
40
41
42
44
47
48
Chapter 8. General information . . . .
55
Additional Service Information
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
. . . . . . . .
55
iii
iv
Lenovo C460 All-In-One ComputerHardware Maintenance Manual
Chapter 1. About this manual

This manual contains service and reference information for Lenovo C460 All-In-One computers listed on the
cover. It is intended only for trained servicers who are familiar with Lenovo computer products.
Before servicing a Lenovo product, be sure to read the Safety Information.
The description of the TV-tuner card in this manual applies only to computers with a TV-tuner card installed.
It does not apply to computers without a TV-tuner card.
Important Safety Information

Be sure to read all CAUTION and DANGER sections in this manual before following any of the instructions.
Veuillez lire toutes les consignes de type DANGER et ATTENTION du prsent document avant dexcuter
les instructions.
Lesen Sie unbedingt alle Hinweise vom Typ ACHTUNG oder VORSICHT in dieser Dokumentation, bevor
Sie irgendwelche Vorgnge durchfhren
Leggere le istruzioni introdotte da ATTENZIONE e PERICOLO presenti nel manuale prima di eseguire una
qualsiasi delle istruzioni
Certifique-se de ler todas as instrues de cuidado e perigo neste manual antes de executar qualquer
uma das instrues
Es importante que lea todas las declaraciones de precaucin y de peligro de este manual antes de seguir
las instrucciones.
Chapter 2. Safety information

This chapter contains the safety information that you need to be familiar with before servicing a computer.
General safety
Follow these rules to ensure general safety:
Keep the areas around the computer clear and clean during and after maintenance.
When lifting any heavy object:
1. Ensure you can stand safely without slipping.
2. Distribute the weight of the object equally across both feet.
3. Lift slowly. Never move suddenly or twist when you attempt to lift.
4. Lift by standing or by pushing up with your leg muscles; this action removes the strain from the
muscles in your back.
Do not attempt to lift any objects that weigh more than 16 kg (35 lb) or objects that you think are
too heavy for you.
Do not perform any action that would create a hazard for the customer, or would make the computer
unsafe.
Before you start the computer, ensure that other service representatives and customer personnel are not
in a position that would create a hazard for them.
Place removed covers and other parts in a safe place, away from all personnel, while you are servicing the
computer.
Keep your tool case away from areas that people may walk through to ensure no-one trips over it.
Do not wear loose clothing that can be trapped in the moving parts of a machine. Ensure that your sleeves
are fastened or rolled up above your elbows. If your hair is long, tie or fasten it back.
Insert the ends of your necktie or scarf inside clothing or fasten it with a non-conductive clip,
approximately 8 centimeters (3 inches) from the end.
Do not wear jewelry, chains, metal-frame eyeglasses, or metal fasteners for your clothing.
Remember: Metal objects are good electrical conductors.
Wear safety glasses when you are: hammering, drilling soldering, cutting wire, attaching springs, using
solvents, or working in any other conditions that might be hazardous to your eyes.
After service, reinstall all safety shields, guards, labels, and ground wires. Replace any safety device
that is worn or defective.
Reattach all covers correctly before returning the computer to the customer.
Electrical safety
CAUTION:
Electrical current from power, telephone, and communication cables can be hazardous. To avoid
personal injury or equipment damage, disconnect any attached power cords, telecommunication
cables, network cables, and modem cables before you open the computer covers, unless instructed
otherwise in the installation and configuration procedures.
Observe the following rules when working on electrical equipment.

Important: Use only approved tools and test equipment. Some hand tools have handles covered with a soft
material that does not insulate you when working with live electrical currents. Many customers have rubber
floor mats near their equipment that contain small conductive fibers to decrease electrostatic discharge.
Find the room emergency power-off (EPO) switch, disconnecting switch, or electrical outlet. If an electrical
accident occurs, you can then operate the switch or unplug the power cord quickly.
Do not work alone under hazardous conditions or near equipment that has hazardous voltages.
Disconnect all power before:
Performing a mechanical inspection
Working near power supplies
Removing or installing Field Replaceable Units (FRUs)
Before you start to work on the computer, unplug the power cord. If you cannot unplug it, ask the
customer to power-off the electrical outlet that supplies power to the machine and to lock the electrical
outlet in the off position.
If you need to work on a computer that has exposed electrical circuits, observe the following precautions:
Ensure that another person, familiar with the power-off controls, is near you.
Remember: Another person must be there to switch off the power, if necessary.
Use only one hand when working with powered-on electrical equipment; keep the other hand in your
pocket or behind your back.
Remember: There must be a complete circuit to cause electrical shock. By observing the above rule,
you may prevent a current from passing through your body.
When using a tester, set the controls correctly and use the approved probe leads and accessories for
that tester.
Stand on suitable rubber mats (obtained locally, if necessary) to insulate you from grounds such as
metal floor strips and machine frames.
Observe the special safety precautions when you work with very high voltages; these instructions are in
the safety sections of the maintenance information. Use extreme care when measuring high voltages.
Regularly inspect and maintain your electrical hand tools to ensure they are safe to use.
Do not use worn or broken tools and testers.
Never assume that power has been disconnected from a circuit. First, check that it has been powered off.
Always look carefully for possible hazards in your work area. Examples of these hazards are wet floors,
non-grounded power extension cables, conditions that may cause or allow power surges, and missing
safety grounds.
Do not touch live electrical circuits with the reflective surface of a plastic dental mirror. This surface is
conductive, and touching a live circuit can cause personal injury and damage to the computer.
Do not service the following parts with the power on when they are removed from their normal operating
positions in a computer:
Power supply units
Pumps
Blowers and fans
Motor generators
and similar units. (This practice ensures correct grounding of the units.)
If an electrical accident occurs:
Use caution; do not become a victim yourself.
Switch off power.

Send another person to get medical aid.
Safety inspection guide

The intent of this inspection guide is to assist you in identifying potential hazards posed by these products.
Each computer, as it was designed and built, had required safety items installed to protect users and
service personnel from injury. This guide addresses only those items. However, good judgment should be
used to identify potential safety hazards due to attachment of features or options not covered by this
inspection guide.
If any hazards are present, you must determine how serious the apparent hazard could be and whether you
can continue without first resolving the problem.
Consider the following items and the safety hazards they present:
Electrical hazards, especially primary power (primary voltage on the frame can cause serious or fatal
electrical shock).
Explosive hazards, such as a damaged CRT face or bulging capacitor
Mechanical hazards, such as loose or missing hardware
The guide consists of a series of steps presented as a checklist. Begin the checks with the power off, and
the power cord disconnected.
Checklist:
1. Check exterior covers for damage (loose, broken, or sharp edges).
2. Power-off the computer. Disconnect the power cord.
3. Check the power cord for:
a. A third-wire ground connector in good condition. Use a meter to measure third-wire ground
continuity for 0.1 ohm or less between the external ground pin and frame ground.
b. The power cord should be the appropriate type as specified in the parts listings.
c. Insulation must not be frayed or worn.
4. Remove the cover.
5. Check for any obvious alterations. Use good judgment as to the safety of any alterations.
6. Check inside the unit for any obvious hazards, such as metal filings, contamination, water or other
liquids, or signs of fire or smoke damage.
7. Check for worn, frayed, or pinched cables.
8. Check that the power-supply cover fasteners (screws or rivets) have not been removed or tampered with.
Handling electrostatic discharge-sensitive devices

Any computer part containing transistors or integrated circuits (ICs) should be considered sensitive to
electrostatic discharge (ESD). ESD damage can occur when there is a difference in charge between objects.
Protect against ESD damage by equalizing the charge so that the computer, the part, the work mat, and the
person handling the part are all at the same charge.
Notes:
1. Use product-specific ESD procedures when they exceed the requirements noted here.
2. Make sure that the ESD protective devices you use have been certified (ISO 9000) as fully effective.
When handling ESD-sensitive parts:
Keep the parts in protective packages until they are inserted into the product.
Avoid contact with other people while handling the part.
Wear a grounded wrist strap against your skin to eliminate static on your body.
Prevent the part from touching your clothing. Most clothing is insulative and retains a charge even
when you are wearing a wrist strap.
Use the black side of a grounded work mat to provide a static-free work surface. The mat is especially
useful when handling ESD-sensitive devices.
Select a grounding system, such as those listed below, to provide protection that meets the specific
service requirement.
Note: The use of a grounding system is desirable but not required to protect against ESD damage.
Attach the ESD ground clip to any frame ground, ground braid, or green-wire ground.
Use an ESD common ground or reference point when working on a double-insulated or
battery-operated system. You can use coax or connector-outside shells on these systems.
Use the round ground-prong of the AC plug on AC-operated computers.
Grounding requirements
Electrical grounding of the computer is required for operator safety and correct system function. Proper
grounding of the electrical outlet can be verified by a certified electrician.
Safety notices
The CAUTION and DANGER safety notices in this section are provided in the language of English.
DANGER
Electrical current from power, telephone and communication cables is hazardous.
To avoid a shock hazard:
Do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration
of this product during an electrical storm.
Connect all power cords to a properly wired and grounded electrical outlet.
Connect any equipment that will be attached to this product to a properly wired outlet.
When possible, use one hand only to connect or disconnect signal cables.
Never turn on any equipment when there is evidence of fire, water, or structural damage.
Disconnect the attached power cords, telecommunications cables, network cables, and modem
cables before you open the device covers, unless instructed otherwise in the installation and
configuration procedures.
Connect and disconnect cables as described in the following table when installing, moving, or
opening covers on this product or attached devices.
To Connect
To Disconnect
1. Turn everything OFF.
1. Turn everything OFF.
2. First, attach all cables to devices.
2. First, remove power cords from outlets.
3. Attach signal cables to connectors.
3. Remove signal cables from connectors.
4. Attach power cords to outlet.
4. Remove all cables from devices.
5. Turn device ON.
CAUTION:
When replacing the lithium battery, use only Part Number 45C1566 or an equivalent type battery
recommended by the manufacturer. If your system has a module containing a lithium battery, replace
it only with the same module type made by the same manufacturer. The battery contains lithium and
can explode if not properly used, handled, or disposed of.
Do not:
Throw into or immerse in water
Heat to more than 100C (212F)
Repair or disassemble
Dispose of the battery as required by local ordinances or regulations.
CAUTION:
When laser products (such as CD-ROMs, DVD-ROM drives, fiber optic devices, or transmitters) are
installed, note the following:
Do not remove the covers. Removing the covers of the laser product could result in exposure to
hazardous laser radiation. There are no serviceable parts inside the device.
Use of controls or adjustments or performance of procedures other than those specified herein
might result in hazardous radiation exposure.
DANGER
Some laser products contain an embedded Class 3A or Class 3B laser diode. Note the following:
These diodes emit radiation when open. Do not stare into the beam, do not view directly with
optical instruments, and avoid direct exposure to the beam.
18 kg (37 lbs)
32 kg (70.5 lbs)
55 kg (121.2 lbs)
CAUTION:
Use safe practices when lifting.
CAUTION:
The power control button on the device and the power switch on the power supply do not turn off
the electrical current supplied to the device. The device also might have more than one power
cord. To remove all electrical current from the device, ensure that all power cords are disconnected
from the power source.
2
1
CAUTION:
Do not place any object weighing more than 82 kg (180 lbs.) on top of rack-mounted devices.
Chapter 3. General information

This chapter provides general information that applies to all computer models covered by this manual.
Specifications
This section lists the physical specifications for your computer.
This section lists the physical specifications for your computer.
Type Lenovo C460
This section lists the physical specifications.
Environment
Air temperature:
Operating: 10 to 35C
Transit: -20 to 55C
Humidity:
Operating: 35% to 80%
Transit: 20% to 90% (40C)
Altitude: 86KPa to 106KPa
Electrical input:
Input voltage: 90V-264V(AC)
Input frequency: 47Hz-63Hz
10
Chapter 4. General Checkout

Attention: The drives in the computer you are servicing might have been rearranged or the drive startup
sequence may have been changed. Be extremely careful during write operations such as copying, saving, or
formatting. Data or programs can be overwritten if you select an incorrect drive.
General error messages appear if a problem or conflict is found by an application, the operating system, or
both. For an explanation of these messages, refer to the information supplied with that software package.
Use the following procedure to help determine the cause of the problem:
1. Power-off the computer and all external devices.
2. Check all cables and power cords.
3. Set all display controls to the middle position.
4. Power-on all external devices.
5. Power-on the computer.
Look for displayed error codes.
Look for readable instructions or a main menu on the display.
If you did not receive the correct response, proceed to step 6.
If you did receive the correct response, proceed to step 7.
6. If one of the following happens, follow the instruction given:
If the computer displays a POST error, go to POST error codes.
If the computer hangs and no error is displayed, continue at step 7.
7. If the test stops and you cannot continue, replace the last device tested.
11
12
Chapter 5. Using the Setup Utility

The Setup Utility program is used to view and change the configuration settings of your computer, regardless
of which operating system you are using. However, the operating system settings might override any similar
settings in the Setup Utility program.
Starting the Lenovo BIOS Setup Utility program

To start the Lenovo BIOS Setup Utility program, do the following:
1. If your computer is already on when you start this procedure, shut down the operating system and
turn off the computer.
2. Press and hold the F1 key then turn on the computer. When the Lenovo BIOS Setup Utility program is
displayed, release the F1 key.
Note: If a Power-On Password or an Administrator Password has been set, the Setup Utility program menu
will not be displayed until you type your password. For more information, see Using passwords.
Viewing and changing settings

System configuration options are listed in the Lenovo BIOS Setup Utility program menu. To view or change
settings, see Starting the Setup Utility program.
You must use the keyboard when using the Lenovo BIOS Setup Utility menu. The keys used to perform
various tasks are displayed on the bottom of each screen.
Using passwords
You can use the Lenovo BIOS Setup Utility program to set passwords to prevent unauthorized persons
from gaining access to your computer and data. See Starting the Setup Utility program. The following
types of passwords are available:
Administrator Password
Power-On Password
You do not have to set any passwords to use your computer. However, if you decide to set passwords, read
the following sections.
Password considerations
A password can be any combination of letters and numbers up to 16 characters (a-z and 0-9). For security
reasons, it is a good idea to use a strong password that cannot be easily compromised. We suggest that
passwords should follow these rules:
For a strong password, use 7-16 characters and a mix of letters and numbers.
Do not use your name or your user name.
Do not use a common word or a common name.
Use something significantly different from your previous password.
Attention: Administrator and Power-On passwords are not case sensitive.
13
Administrator Password
Setting an Administrator Password deters unauthorized persons from changing configuration settings. You
might want to set an Administrator Password if you are responsible for maintaining the settings of several
computers.
After you set an Administrator Password, a password prompt is displayed every time you access the Lenovo
BIOS Setup Utility program.
If both the Administrator and Power-On Password are set, you can type either password. However, you must
use your Administrator Password to change any configuration settings.
Setting, changing, or deleting an Administrator password
To set an Administrator Password, do the following:
Note: A password can be any combination of letters and numbers up to 16 characters (a-z and 0-9). For
more information, see Password considerations on page 13.
1. Start the Lenovo BIOS Setup Utility program (see Starting the Lenovo BIOS Setup Utility program on
page 13).
2. From the Security menu, select Set Administrator Password and press the Enter key.
3. The password dialog box will be displayed. Type the password then press the Enter key.
4. Re-type the password to confirm, then press the Enter key. If you typed the password correctly,
the password will be installed.
To change an Administrator Password, do the following:
page 13).
3. The password dialog box will be displayed. Type the current password then press the Enter key.
4. Type the new password, then press the Enter key. Re-type the password to confirm the new password.
If you typed the new password correctly, the new password will be installed. A Setup Noticed confirming
that changes have been saved will be displayed.
To delete a previously set Administrator Password, do the following :
2. The password dialog box will be displayed. Type the current password and press the Enter key.
3. To delete an Administrator Password, leave each new password line item blank, then press the Enter
key. A Setup Notice confirming that changes have been saved will be displayed.
4. Return to the Lenovo BIOS Setup Utility program menu and select the Exit option.
5. Select Save changes and Exit from the menu.
Power-On Password
When a Power-On Password is set, you cannot start the Lenovo BIOS Setup Utility program until a valid
password is typed from the keyboard.
Setting, changing, or deleting a Power-On Password
Note: A password can be any combination of letters and numbers up to 16 characters (a-z and 0-9).
14
To set a Power-On Password, do the following:

1. Start the Lenovo BIOS Setup Utility program (See Starting the Lenovo BIOS Setup Utility program on
page 13.)
2. From the Security menu, select Set Power-On Password and press the Enter key.
3. The password dialog box will be displayed. Type the password, then press the Enter key.
4. Re-type the password to confirm. If you typed the password correctly, the password will be installed.
To change a Power-On Password, do the following:
1. Start the Lenovo BIOS Setup Utility program (See Starting the Lenovo BIOS Setup Utility program on
page 13.)
3. The password dialog box will be displayed. Type the current password then press the Enter key.
4. Type the new password, then press the Enter key. Re-type the password to confirm the new password.
If you typed the new password correctly, the new password will be installed. A Setup Noticed confirming
that changes have been saved will be displayed.
To delete a previously set Power-On Password, do the following :
2. The password dialog box will be displayed. Type the current password and press the Enter key.
3. To delete the Power-On Password, leave each new password line item blank, then press Enter. A Setup
Notice confirming that changes have been saved will be displayed.
Enabling or disabling a device

The Devices options is used to enable or disable user access to the following devices:
USB Functions
Select whether to enable or disable USB (Universal Serial

Bus) functions. If the functions are disabled, no USB
devices can be used.
SATA Mode
When this feature is set to Disabled, all devices

connected to the SATA connectors (e.g. hard disk drives
or the optical disk drive) are disabled and cannot be
accessed.
Onboard Audio Controller
Select whether to enable or disable the Onboard

Audio Controller. When this feature is set to Disabled
all devices connected to the audio connectors (e.g.
headphones or a microphone) are disabled and cannot
be used.
Onboard Ethernet Controller or LAN Boot Agent
Select whether to enable or disable the Onboard Ethernet

Controller, or select whether to enable or disable load
onboard PXE (Preboot Execution Environment).
To enable or disable a device, do the following:

1. Start the Setup Utility program (see Starting the Setup Utility program on page 13).
2. From the Setup Utility program menu, select Devices.
3. Select an option as follows:
Select USB Setup, press the Enter key, then select USB Functions.
15
Select ATA Device Setup, press the Enter key, then select SATA Mode.
Select Audio Setup, press the Enter key, then select Onboard Audio Controller.
Select Network Setup, press the Enter key, then select Onboard Ethernet Support or LAN Boot
Agent.
4. Select Disabled or Enabled and press the Enter key.
Notes:
a. If you do not want to save the settings, select Discard changes and Exit from the menu.
b. Select IDE/AHCI Mode: Device driver support is required for ACHI. Depending on how the hard disk
image was installed, changing this setting may prevent the system from booting.
Selecting a startup device

If your computer does not boot from a device such as the CD/DVD-ROM drive disk or hard disk as expected,
follow one of the procedures below.
Selecting a temporary startup device
Use this procedure to start up from any boot device.
Note: Not all CDs, DVDs or hard disk drives are bootable.
1. Turn off your computer.
2. Press and hold the F12 key then turn on the computer. When the Startup Device Menu appears,
release the F12 key.
Note: If the Startup Device Menu does not display using these steps, repeatedly press and release the
F12 key rather than keeping it pressed when turning on the computer.
3. Use and arrows to select the desired startup device from the Startup Device Menu and press
the Enter key to begin.
Note: Selecting a startup device from the Startup Device Menu does not permanently change the
startup sequence.
Selecting or changing the startup device sequence
To view or permanently change the configured startup device sequence, do the following:
page 13).
2. From the Lenovo BIOS Setup Utility program main menu, select the Startup option.
3. Press the Enter key, and select the devices for the Primary Boot Sequence. Read the information
displayed on the right side of the screen.
4. Use - and arrows to select a device. Use the <+> or <-> keys to move a device up or down. Use the
<> key to exclude the device from or include the device in the boot sequence.
Notes:
16
a. If you do not want to save the settings, select Discard changes and Exit from the menu.
b. If you have changed these settings and want to return to the default settings, select Load Optimal
Defaults from the menu.
Exiting the Lenovo BIOS Setup Utility program

After you finish viewing or changing settings, press the Esc key to return to the Lenovo BIOS Setup Utility
program main menu. You might have to press the Esc key several times. Do one of the following:
If you want to save the new settings, select Save changes and Exit from the menu. When the Save &
reset window shows, select the Yes button, and then press the Enter key to exit the Lenovo BIOS
Setup Utility program.
If you do not want to save the settings, select Discard changes and Exit from the menu. When the
Reset Without Saving window shows, select the Yes button, and then press the Enter key to exit the
Lenovo BIOS Setup Utility program.
17
18
Chapter 6. Symptom-to-FRU Index

The Symptom-to-FRU index lists error symptoms and possible causes. The most likely cause is listed first.
Always begin with Chapter 4, General Checkout, on page 11. This index can also be used to help you
decide which FRUs to have available when servicing a computer. If you are unable to correct the problem
using this index, go to Undetermined problems on page 20.
Notes:
If you have both an error message and an incorrect audio response, diagnose the error message first.
If you cannot run the diagnostic tests or you get a diagnostic error code when running a test but did
receive a POST error message, diagnose the POST error message first.
If you did not receive any error message look for a description of your error symptoms in the first part of
this index.
Hard disk drive boot error

A hard disk drive boot error can be caused by the following.
Error
FRU/Action
The startup drive is not included in the boot sequence

configuration.
Check the configuration and ensure the startup drive is

in the boot sequence.
No operating system is installed on the boot drive.
Install an operating system on the boot drive.
The boot sector on the startup drive is corrupted.
The drive must be formatted. Do the following:

1. Attempt to back up the data on the failing hard disk
drive.
2. Use the operating system to format the hard disk
drive.
The drive is defective.
Replace the hard disk drive.
Power Supply Problems

Follow these procedures if you suspect there is a power supply problem.
Check/Verify
FRU/Action
Check that the following are properly installed:
Reseat connectors
Power Cord
On/Off Switch connector
System Board Power Supply connectors
Microprocessor connections
Check the power cord.
Power Cord
Check the power-on switch.
Power-on Switch
19
POST error codes

Each time you turn the computer on, it performs a series of tests to check that the system is operating
correctly and that certain options are set. This series of tests is called the Power-On Self-Test, or POST.
POST does the following:
Checks some basic motherboard operations
Checks that the memory is working correctly
Starts video operations
Verifies that the boot drive is working
POST Error Message
Description/Action
Keyboard error
Cannot initialize the keyboard. Make sure the keyboard

is properly connected to the computer and that no keys
are held pressed during POST. To purposely configure
the computer without a keyboard, select Keyboardless
operation in Startup and set the option to Enabled. The
BIOS then ignores the missing keyboard during POST.
Reboot and Select proper Boot device or Insert Boot

Media in selected Boot device
The BIOS was unable to find a suitable boot device. Make

sure the boot drive is properly connected to the computer.
Make sure you have bootable media in the boot device.
Undetermined problems
1. Power-off the computer.
2. Remove or disconnect the following components (if connected or installed) one at a time.
a. External devices (modem, printer, or mouse)
b. Extended video memory
c. External Cache
d. External Cache RAM
e. Hard disk drive
f. Disk drive
3. Power-on the computer to re-test the system.
4. Repeat steps 1 through 3 until you find the failing device or component.
If all devices and components have been removed and the problem continues, replace the system board.
20
Chapter 7. Replacing hardware

Attention: Do not remove the computer cover or attempt any repair before reading the Important safety information
in the Safety and Warranty Guide that was included with your computer. To obtain copies of the Safety and Warranty
Guide, go to the Support Web site at: http://consumersupport.lenovo.com.
Note: Use only parts provided by Lenovo.
General information
Pre-disassembly instructions
Before starting the disassembly procedure, make sure that you do the following:
1. Turn off the power to the system and all peripherals.
2. Unplug all power and signal cables from the computer.
3. Place the system on a flat, stable surface.
21
Replacing the keyboard and mouse

Note: Your keyboard will be connected to a USB connector at either side or at the rear of the computer.
To replace the keyboard:
Step 1.
Remove any media (disks, CDs, or memory cards) from the drives, shut down the computer, and
turn off all attached devices.
Step 2.
Unplug all power cords from electrical outlets.
Step 3.
Locate the connector for the keyboard. Refer to Side view of the computer and Rear view of
the computer.
Step 4.
Disconnect the defective keyboard cable from the computer and connect the new keyboard cable
to the same connector.
Step 5.
The mouse can be replaced using the same method.
Replacing the adapter

Attention: Turn off the computer and wait 3 to 5 minutes to let it cool down before removing the cover.
Step 1.
22
Remove any media (disks, CDs, or memory cards) from the drives, shut down the operating
system, and turn off the computer and all attached devices.
Step 2.
Disconnect the adapter cable from the computer 1 , then unplug the power cord from electrical
outlet. 2
Step 3.
Connect the new adapter as shown. 1 2
23
Removing the stand base

Note: It may be helpful to place the computer face-down on a soft flat surface for this procedure. Lenovo
recommends that you use a blanket, towel, or other soft cloth to protect the touch screen from scratches
or other damage.
Step 1.
Step 2.
Step 3.
Disconnect all cables attached to the computer. This includes power cords, input/output (I/O)
cables, and any other cables that are connected to the computer. Refer to Left and right views
and Rear view for help with locating the various connectors.
Step 4.
Twist the hand screw ring counter-clockwise until the base comes loose to release the stand base
from the stand holder. 1
Step 5.
Slide the stand base out from the holder then put it aside. 2
Step 6.
Refer to Installing the computer stand to reinstall the stand base.
Removing the foot cover

24
or other damage.
Step 1.
Step 2.
Step 3.
Step 4.
Remove the foot base. Refer to Removing the foot base.
Step 5.
Lift up the stand holder then slide out the foot cover as shown.
Step 6.
To reattach the foot cover:

a.
Lift up the stand holder.
b.
Line up the foot cover with mounting holes on the back of the computer, then slide it back into
position.
Replacing a memory module

25
or other damage.
Step 1.
Step 2.
Step 3.
Step 4.
Remove the stand base. Refer to Removing the stand base.
Step 5.
Remove the foot cover. Refer to Removing the foot cover.
Step 6.
Push out the latches on both sides of the memory socket to release the memory module 1 and
gently pull the memory module upward to remove it from its socket. 2 All of the memory modules
can be removed using the same procedure.
Step 7.
To install a memory module:

a.
Step 8.
26
Align the new memory module with the memory socket, then insert it and push down on the
top edge. Make sure the latches lock the memory module in place.
Reattach the foot cover and stand base.
Replacing the hard disk drive

or other damage.
Step 1.
Step 2.
Step 3.
Step 4.
Step 5.
Step 6.
Lift out the hard disk drive and bracket as shown.
27
Step 7.
Push the lock pins outward to release the hard disk drive from the bracket.
Step 8.
To install the new hard disk drive:
Step 9.
a.
Line up the new hard disk drive with the bracket and secure it with the pins.
b.
Connect the data and power cables to the new hard disk drive.
c.
Slide the hard disk drive and bracket back into position.
Reattach the foot cover and stand base.
Replacing the optical drive

or other damage.
Step 1.
Step 2.
Step 3.
Step 4.
Step 5.
28
Step 6.
Push the optical drive pin downward to push out the optical drive as shown. 1 2
Step 7.
Remove the optical disk drive bracket as shown:
Step 8.
Push a small iron stick (paper clip) into the small hole on the optical drive cover so that the disk
springs out as shown.
Step 9.
Remove the 2 screws that secure the optical drive to the metal bracket. 1
Step 10. Use a small flat head screwdriver to press and push out the pins that secure the cover to the
disk. 2 3
29
Step 11. Separate the cover from the defective optical drive.
Step 12. To install the new optical drive:

a.
Align the new optical drive with the cover, and then push the cover back into position.
b.
Attach the bracket to the optical disk drive.
c.
Slide the new optical drive into the drive bay.
Step 13. Reattach the foot cover and stand base.
Removing the stand holder

Note: Turn off the computer and wait 3 to 5 minutes to let it cool down before removing the cover.
recommends that you use a blanket, towel, or other soft cloth to protect the computer screen from scratches
or other damage.
To remove the stand holder:
Step 1.
Remove any media (disks, CDs, DVDs, or memory cards) from the drives, shut down the operating
Step 2.
Step 3.
cables, and any other cables that are connected to the computer. Refer to Left and right view
Step 4.
Step 5.
Step 6.
Remove the four screws that secure the stand holder to the chassis, then lift up the stand holder to
remove it.
30
Step 7.
To reattach the stand holder:

a.
Align the holes on the stand holder with mounting holes on the chassis, place the stand
holder back into position.
b.
Secure the stand holder to the chassis with the four screws.
Step 8.
Line up the foot cover with mounting holes on the back of the computer, then slide it back into
position.
Step 9.
Reattach the stand base.
Removing the middle cover

or other damage.
To remove the middle cover:
Step 1.
Step 2.
Step 3.
Step 4.
Step 5.
Step 6.
Remove the optical drive. Refer to Replacing the optical drive.
Step 7.
Remove the stand holder. Refer to Removing the stand holder.
Step 8.
Remove the seven screws that secure the middle cover to the chassis, then lift up the middle cover
from the left side (optical drive side) to remove the middle cover.
31
Step 9.
To reattach the middle cover:

a.
Line up the middle cover with chassis, then place the middle cover back.
b.
Secure the middle cover to the chassis with the seven screws.
Step 10. Reattach the stand holder, optical drive, foot cover and stand base.
Replacing the converter board

or other damage.
To replace the converter board:
Step 1.
Step 2.
Step 3.
Step 4.
Step 5.
Step 6.
Step 7.
Step 8.
Remove the middle cover. Refer to Removing the middle cover.
32
Step 9.
Disconnect the two cables from the converter, and then remove the two screws that secure the
converter board to the chassis.
Step 10. Lift up the converter board to remove it.
Step 11. To install the new converter board:

a.
Line up the holes on the new converter board with the mounting holes on the chassis and
secure it with the two screws.
b.
Connect the two cables to the new converter board.
Step 12. Reattach the middle cover, optical drive, stand holder, foot cover and stand base.
Replacing the touch control board

or other damage.
To replace the touch control board:
Step 1.
Step 2.
Step 3.
Step 4.
Step 5.
Step 6.
Step 7.
Step 8.
33
Step 9.
Disconnect the two cables from the touch control board, and then remove the screw that secures
the touch control board to the optical disk drive bracket.
Step 10. Lift up the touch control board to remove it.
Step 11. To install the new touch control board:

a.
Line up the holes on the new touch control board with the mounting holes and secure it
with the screw.
b.
Connect the two cables to the new touch control board.
Removing the EMI cover

or other damage.
To replace the EMI cover
Step 1.
Step 2.
Step 3.
Step 4.
Step 5.
Step 6.
Step 7.
Step 8.
34
Step 9.
Remove the three screws that secure the EMI cover to the chassis, and then lift it up.
Step 10. To reattach the EMI cover:

a.
Line up the holes on the EMI cover with mounting holes on the chassis, then place EMI cover
back into position.
b.
Secure the EMI cover to the chassis with three screws.
Replacing the TV tuner card

or other damage.
To replace the TV tuner card
Step 1.
Step 2.
Step 3.
Step 4.
Step 5.
Step 6.
Step 7.
Step 8.
Step 9.
Remove the EMI cover. Refer to Removing the EMI cover.
35
Step 10. Disconnect the antenna cable from the TV-Tuner card.
Step 11. Remove the screw that secures the TV-Tuner card to the motherboard.
Step 12. Pull the TV-Tuner card upward to remove it from the card port on the motherboard.
Step 13. To install the new TV-Tuner card:

a.
Insert the notched end of the TV-Tuner card into the card port on the motherboard.
b.
Secure new the TV-Tuner card to the motherboard with the screw.
c.
Connect the antenna cable to the new TV-Tuner card.
Step 14. Reattach the EMI cover, middle cover, optical drive, stand holder, foot cover and stand base.
Replacing the WLAN card

or other damage.
To replace the WLAN card:
Step 1.
Step 2.
Step 3.
Step 4.
Step 5.
Step 6.
Step 7.
Step 8.
Step 9.
36
Step 10. Disconnect the antenna cables from the WLAN card.
Step 11. Remove the screw that secures the WLAN card to the motherboard.
Step 12. Lift up the WLAN card to remove it from the socket.
Step 13. To install the new WLAN card:

a.
Insert the notched end of the WLAN card into the card port on the motherboard.
b.
Secure new the WLAN card to the motherboard with the screw.
c.
Connect the antenna cables to the new WLAN card.
Replacing the heat-sink

or other damage.
To replace the heat-sink:
Step 1.
Step 2.
Step 3.
Step 4.
Step 5.
Step 6.
Step 7.
Step 8.
Step 9.
Step 10. Remove the sealing tape between the system fan and heat-sink.
37
Step 11. Remove the six screws that secure the heat-sink to the motherboard and chassis.
Step 12. Remove the heat-sink by lifting it up.
Attention: Place the heat-sink upside down on a flat surface to prevent thermal grease from contaminating
other components.
Attention: Use an alcohol pad to wipe the thermal grease off the CPU.
Step 13. To install the new heat-sink:

a.
Line up the new heat-sink with mounting holes on the motherboard, then place it into position.
b.
Follow the numbers printed on the new heat-sink to secure it in order using the screws.
c.
Use the sealing tape to seal the gap in-between the system fan and heat-sink.
Replacing the system fan

or other damage.
To replace the system fan
Step 1.
Step 2.
Step 3.
Step 4.
Step 5.
Step 6.
Step 7.
Step 8.
38
Step 9.
Step 10. Remove the sealing tape between the system fan and heat-sink.
Step 11. Remove the three screws that secure the system fan to the chassis.
Step 12. Disconnect the power cable from the motherboard.
Step 13. Lift up the system fan to remove it.
Step 14. To install the new system fan:

a.
Place the new system fan into position, and then secure it to the chassis with three screws.
b.
Connect the system fan power cable to the connector on the motherboard.
c.
Use the sealing tape to seal the gap in-between the system fan and heat-sink.
Replacing the speaker system

or other damage.
To replace the speaker system:
Step 1.
Step 2.
Step 3.
Step 4.
Step 5.
Step 6.
Step 7.
Step 8.
39
Step 9.
Step 10. Disconnect the speaker cables from the connector on the motherboard.
Step 11. Remove the four screws that secure the speaker system to the chassis, then lift up the speaker
system to remove it.
Step 12. To install the new speaker system:

a.
Place the new speaker system into position, then secure it with four screws.
b.
Connect the new speaker cables to the connector on the motherboard.
Replacing the front control board

or other damage.
To replace the front control board:
Step 1.
Step 2.
Step 3.
Step 4.
Step 5.
Step 6.
Step 7.
Step 8.
Step 9.
Step 10. Remove the speaker system. Refer to Replacing the speaker system.
40
Step 11. Remove the two screws that secure the front control board to the front bezel.
Step 12. Disconnect the data cables from the front control board, then lift up the front control board.
Step 13. To install the new front control board:

a.
Connect the data cables to the new front control board.
b.
Line up the new front control board with the front bezel, then place it into position.
c.
Secure the front control board to the front bezel with the two screws.
Step 14. Reattach the speaker system, EMI cover, middle cover, optical drive, stand holder, foot cover
and stand base.
Replacing the front indicator board

or other damage.
To replace the front indicator board
Step 1.
Step 2.
Step 3.
Step 4.
Step 5.
Step 6.
Step 7.
Step 8.

41
Step 9.
Step 11. Remove the screw that secures front indicator board to the front bezel.
Step 12. Disconnect the data cable from the front indicator board.
Step 13. Lift up the front indicator board to remove it.
Step 14. To install the front indicator board:

a.
Line up the hole on the new front indicator board with the mounting hole on the chassis,
then place it into position.
b.
Secure the front indicator board with the screw.
c.
Connect the power cable to the new front indicator board.
Step 15. Reattach the speaker system, EMI cover, middle cover, optical drive, stand holder, foot cover
and stand base.
Replacing the motherboard

or other damage.
To replace the motherboard:
Step 1.
Step 2.
Step 3.
Step 4.
42
Step 5.
Step 6.
Remove the memory modules. Refer to Replacing a memory module.
Step 7.
Step 8.
Step 9.
Step 10. Remove the EMI cover. Refer to Removing the EMI cover.
Step 11. Remove the heat-sink. Refer to Replacing the heat-sink.
Step 12. Remove the TV-Tuner card. Refer to Replacing the TV tuner card.
Step 13. Remove the WLAN card. Refer to Replacing the WLAN card.
Step 14. Unplug the following cables from connectors on the motherboard:
Power switch board cable
Speaker system cable
Front control board cable
Converter cable
Camera cable
System fan power cable
Hard disk drive power cable
Hard disk drive SATA cable (Black)
Optical drive SATA cable (Red)
LED panel data cable
Step 15. Remove the six screws that secure the motherboard to the chassis and lift the motherboard up to
remove it.
Step 16. To install the new motherboard:

43
a.
Line up the holes on the new motherboard with the mounting holes chassis and place the new
motherboard into position.
b.
Use the screws to secure the new motherboard to the chassis.
c.
Connect all the cables to the new motherboard.
Step 17. Install the following parts to the new motherboard:

WLAN card
TV-Tuner card
Heat-sink
Memory module
Removing the middle case

or other damage.
To remove the middle case:
Step 1.
Step 2.
Step 3.
Step 4.
Step 5.
Step 6.
Step 7.
Step 8.
Step 9.
Disconnect the power switch board cable from the connector.
44
Step 10. Remove the seven screws that secure the middle case to the chassis, then lift up the middle case
from the left side (optical drive side) to remove the middle case.
45
Step 11. Push the middle case feet outward as shown:
46
Step 12. Lift up the middle case to remove it:
Step 13. To reattach the middle case:

a.
Line up the middle case with chassis, then place the middle case back.
b.
Secure the middle case to the chassis with the seven screws.
c.
Reconnect the power switch cable to the connector.
Step 14. Reattach the middle cover, stand holder, optical drive, foot cover and stand base.
Replacing the camera

or other damage.
To replace the camera:
Step 1.
Step 2.
Step 3.
Step 4.
Step 5.
Step 6.
Step 7.
Step 8.
Step 9.
Remove the heat-sink. Refer to Replacing the heat sink.
47
Step 10. Remove the two screws that secure camera to the front bezel. 1
Step 11. Lift up the camera 2 and disconnect the data cable from the camera. 3
Step 12. To install the new camera:

a.
Connect the data cable to the new camera.
b.
Line up the holes in the new camera with the mounting holes on the front bezel and secure it
with the two screws.
Replacing the LED panel

or other damage.
To replace the LED panel:
Step 1.
Step 2.
48
Step 3.
Step 4.
Step 5.
Step 6.
Remove the memory modules. Refer to Replacing a memory module.
Step 7.
Step 8.
Step 9.
Step 10. Remove the EMI cover. Refer to Removing the EMI cover.
Step 12. Remove the heat-sink. Refer to Replacing the heat-sink.
Step 13. Remove the camera. Refer to Replacing the camera.
Step 14. Disconnect the front function cables from connectors as shown:
Step 15. Disconnect the front indicator board cable from connector as shown:
49
Step 16. Disconnect the LVDS cable from connector as shown:
Step 17. Disconnect the touch control cable from connector as shown:
50
Step 18. Disconnect the converter cable from connector as shown:
Step 19. Remove the 4 screws that secure the chassis to the front bezel.
51
Step 20. Push the pins to release the chassis from the front bezel, then lift up the chassis to separate it
from the front bezel.
52
Step 21. Remove the four screws that secure LED panel to the chassis.
53
Step 22. Lift up the chassis to separate the chassis from the panel.
Step 23. To install the new the LED panel:

For two point touch model, the new LED panel
module including:
LED panel, touch cable, converter board cable,

LVDS cable
For five point touch model, the new LED panel

module including:
LED panel, touch control board, touch cable,

converter board cable, LVDS cable
a.
Line up the chassis with new LED panel, and then place it into position.
b.
Secure the LED panel to the chassis with the four screws.
c.
Line up the chassis and new LED panel with the front bezel, and then place it into position.
d.
Secure the chassis to the front bezel with the four screws.
e.
Reattach all the cables.
Step 24. Reattach the camera, heat-sink, speaker system, EMI cover, middle cover, optical drive, stand
holder, foot cover and stand base.
54
Chapter 8. General information

This chapter provides general information that applies to all computer models covered by this manual.
Additional Service Information

This chapter provides additional information that the service representative might find helpful.
Power management
Power management reduces the power consumption of certain components of the computer such as the
system power supply, processor, hard disk drives, and some monitors.
Advanced configuration and power interface (ACPI) BIOS
As this computer has an ACPI BIOS system, the operating system is allowed to control the power
management features of the computer and the settings for Advanced Power Management (APM) BIOS mode
is ignored. Not all operating systems support ACPI BIOS mode.
Automatic Power-On features
The Automatic Power-On features within the Power Management menu allow you to enable and disable
features that turn on the computer automatically.
Wake Up on Alarm: You can specify a date and time at which the computer will be turned on automatically.
This can be either a single event , a daily event or a weekly event.
Wake Up on LAN: This feature allows LAN adapter card to wake the System.
55

Lenovo c460 Maintenance Manual

Uploaded by

Copyright:

Available Formats

Lenovo c460 Maintenance Manual

Uploaded by

Document Information

Copyright

Available Formats

Share this document

Share or Embed Document

Sharing Options

Did you find this document useful?

Is this content inappropriate?

Copyright:

Available Formats

Lenovo c460 Maintenance Manual

Uploaded by

Copyright:

Available Formats

Lenovo C460 All-In-One ComputerHardware

Lenovo C460 All-In-One Computer

Machine Types: 10149/F0AD [C460]

First Edition (October 2013)21st

Chapter 7. Replacing hardware . . . .

Important Safety Information . . . . . . . . . .

Chapter 2. Safety information . . . . . . 3

Chapter 3. General information . . . . . 9

Chapter 4. General Checkout . . . . .

Chapter 5. Using the Setup Utility. . .

Starting the Lenovo BIOS Setup Utility program

Chapter 6. Symptom-to-FRU Index . .

Hard disk drive boot error

Copyright Lenovo 2013

Chapter 8. General information . . . .

Additional Service Information

Lenovo C460 All-In-One ComputerHardware Maintenance Manual

Chapter 1. About this manual

Important Safety Information

Copyright Lenovo 2013

Lenovo C460 All-In-One ComputerHardware Maintenance Manual

Chapter 2. Safety information

Copyright Lenovo 2013

Observe the following rules when working on electrical equipment.

Lenovo C460 All-In-One ComputerHardware Maintenance Manual

Switch off power.

Safety inspection guide

Handling electrostatic discharge-sensitive devices

Lenovo C460 All-In-One ComputerHardware Maintenance Manual

1. Turn everything OFF.

1. Turn everything OFF.

2. First, attach all cables to devices.

2. First, remove power cords from outlets.

3. Attach signal cables to connectors.

3. Remove signal cables from connectors.

4. Attach power cords to outlet.

4. Remove all cables from devices.

5. Turn device ON.

Chapter 2. Safety information

Lenovo C460 All-In-One ComputerHardware Maintenance Manual

Chapter 3. General information

Copyright Lenovo 2013

Lenovo C460 All-In-One ComputerHardware Maintenance Manual

Chapter 4. General Checkout

Copyright Lenovo 2013

Lenovo C460 All-In-One ComputerHardware Maintenance Manual

Chapter 5. Using the Setup Utility

Starting the Lenovo BIOS Setup Utility program

Viewing and changing settings

Copyright Lenovo 2013

Lenovo C460 All-In-One ComputerHardware Maintenance Manual

To set a Power-On Password, do the following:

Enabling or disabling a device

Select whether to enable or disable USB (Universal Serial

When this feature is set to Disabled, all devices

Onboard Audio Controller

Select whether to enable or disable the Onboard

Onboard Ethernet Controller or LAN Boot Agent

Select whether to enable or disable the Onboard Ethernet

To enable or disable a device, do the following: