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    QOPM

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    Jaidee Sanchez
    This document summarizes the legal section's performance in the third quarter of 2014 for the Department of Health Davao Region office. It shows that the legal section fully achieved 2 of its 4 process objectives, partially achieved 1 objective, and did not achieve 1 objective. The document also provides details on the strategies and activities conducted by the legal section, associated performance indicators, results, budgets, and personnel responsible.

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    QOPM

    Uploaded by

    Jaidee Sanchez
    279 views2 pages
    This document summarizes the legal section's performance in the third quarter of 2014 for the Department of Health Davao Region office. It shows that the legal section fully achieved 2 of its 4 process objectives, partially achieved 1 objective, and did not achieve 1 objective. The document also provides details on the strategies and activities conducted by the legal section, associated performance indicators, results, budgets, and personnel responsible.

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    monitoring

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    This document summarizes the legal section's performance in the third quarter of 2014 for the Department of Health Davao Region office. It shows that the legal section fully achieved 2 of its 4 process objectives, partially achieved 1 objective, and did not achieve 1 objective. The document also provides details on the strategies and activities conducted by the legal section, associated performance indicators, results, budgets, and personnel responsible.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    279 views2 pages

    QOPM

    Uploaded by

    Jaidee Sanchez
    This document summarizes the legal section's performance in the third quarter of 2014 for the Department of Health Davao Region office. It shows that the legal section fully achieved 2 of its 4 process objectives, partially achieved 1 objective, and did not achieve 1 objective. The document also provides details on the strategies and activities conducted by the legal section, associated performance indicators, results, budgets, and personnel responsible.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    of 2

    1 of 2

    DOH-QM-01-Form2 Rev.1
    DEPARTMENT OF HEALTH
    QOP Monitoring Tool
    CY 2014
    Period of Monitoring 3rd Quarter






    A. General Information
    A.1 Office: CHD DAVAO REGION
    A.2 Division/Section/Unit: MSD- Legal
    A.3 Program/Project: Legal Section
    B. Accomplishment
    B.1 Quality Objectives
    Quality Objective Statements
    (Column A)
    Measurable
    Target
    (Column B)
    Actual
    Accomplishment
    (Column C)
    Measurement of
    Target
    (How to measure)
    (Column D)
    Achieved?
    Yes/No
    (Column E)

    Office Objective/s
    1. To provide legal
    assistance to office and
    other stakeholders
    100% of assistance
    and consultation
    request received and
    acted upon
    100% 45 complaints acted
    vs. 45 complaints
    received
    Yes
    Process Objective/s
    1. To prepare and/or review
    and cause the notarization
    of contracts and pleadings
    in accordance with
    prescribed form and the
    law.

    2. To ensure compliance to
    statutory and regulatory
    requirements among DOH
    regulated establishments
    specifically under RA
    7394.

    3. To render opinion or
    request for assistance


    4. To conduct investigation
    involving on complaints
    against this office,
    employees and health
    facilities regulated by DOH
    along with Patients
    Grievance Committee
    (PGC)



    100% of contracts
    acted upon and
    notarized in
    accordance with law.


    100% of complaints
    received and decision
    rendered.




    100% queries or
    requests acted upon


    100% of complaints
    investigated with
    appropriate resolution

    100%






    16.67%





    100%



    50%

    24 contracts
    prepared, reviewed
    or notarized vs. 24
    contracts referred



    24 consumer
    complaint resolved
    vs. 6 consumer
    complaints received


    13 queries assisted
    and acted upon vs.
    13 queries received


    1 complaint
    investigated with
    appropriate
    recommendation vs.
    2 complaints
    received

    Yes






    No






    Yes



    No

    B.2 Quality Plan
    Strategies and Activities
    (Column F)
    Performance
    Indicator
    (Column G)
    Actual
    Results
    (Column H)
    Date
    Accomplished
    (Column I)
    Actual Budget
    (Column J)
    Persons
    Responsible
    (Column K)
    B.2.1 Strengthen monitoring system
    B.2.1.1 To prepare and/or review and
    cause the notarization of contracts and
    pleadings in accordance with prescribed
    form and the law.
    % of contracts
    acted upon and
    notarized in
    accordance with
    law
    100% July-October P39,000.00
    Atty.
    Sanchez/
    NG Risonar/
    CL
    Alimpolos
    2 of 2

    DOH-QM-01-Form2 Rev.1
    B.2.1.2 To ensure compliance to
    statutory and regulatory
    requirements among DOH
    regulated establishments
    specifically under RA 7394.
    % of complaints
    received and/or
    resolved
    100%(received)
    16.67%
    (resolved)
    July-October P8,550.00
    Atty.
    Sanchez/
    NG Risonar/
    CL
    Alimpolos
    B.2.1.3 To render legal opinion and
    assistance upon request.
    % of queries or
    requests acted
    upon
    100% July-October
    Atty.
    Sanchez/
    NG Risonar/
    CL
    Alimpolos
    B.2.1.4 To conduct investigation
    involving on complaints against this
    office, employees and health
    facilities regulated by DOH along
    with Patients Grievance Committee
    (PGC)

    % complaints
    received and
    acted upon with
    appropriate
    recommendation
    50% July-October P8,550.00
    Atty.
    Sanchez/
    NG Risonar/
    CL
    Alimpolos
    B.2.2 Technical Assistance
    B.2.2.1 Attendance to trainings,
    seminar and meetings as resource
    speaker
    No. of lectures
    given in trainings,
    seminar, and
    meetings
    0
    B.2.3 Capacity Building
    B.2.3.1 Attendance to trainings,
    seminars and meetings as resource
    speaker
    No. of trainings,
    workshops and
    seminars
    attended
    July-October
    Atty.
    Sanchez/
    NG Risonar/
    CL
    Alimpolos
    Prepared by:


    ATTY. MALENE JADE SANCHEZ
    Process Owner
    Date: ____________________
    Reviewed by:


    ANNA AURORA GRACITA B. REMOLAR, MPA
    Division Chief/Section Head
    Date: ___________________
    Noted by:


    ABDULLAH B. DUMAMA, JR. MD, MPA
    Head of Office
    Date: ___________________

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