Scribd Logo
Upload

Welcome to Scribd!

  • 568 views

    Starbucks Apprenticeships Guide v8

    Uploaded by

    daniela240991
    The document summarizes Starbucks' 12-month barista apprenticeship program. Apprentices will be trained and gain qualifications in barista skills, customer service, and retail management while getting paid the same as regular baristas. Successful graduates are guaranteed a job at Starbucks and have opportunities for career progression, including higher level apprenticeships. The program offers perks like paid holidays, discounted products, and potential shares in Starbucks. Apprentices will be supported by a team including a store manager, trainer, and personal coach.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd

    Starbucks Apprenticeships Guide v8

    Uploaded by

    daniela240991
    568 views8 pages
    The document summarizes Starbucks' 12-month barista apprenticeship program. Apprentices will be trained and gain qualifications in barista skills, customer service, and retail management while getting paid the same as regular baristas. Successful graduates are guaranteed a job at Starbucks and have opportunities for career progression, including higher level apprenticeships. The program offers perks like paid holidays, discounted products, and potential shares in Starbucks. Apprentices will be supported by a team including a store manager, trainer, and personal coach.

    Original Description:

    manual

    Copyright

    © © All Rights Reserved

    Available Formats

    PDF, TXT or read online from Scribd

    Did you find this document useful?

    Is this content inappropriate?

    The document summarizes Starbucks' 12-month barista apprenticeship program. Apprentices will be trained and gain qualifications in barista skills, customer service, and retail management while getting paid the same as regular baristas. Successful graduates are guaranteed a job at Starbucks and have opportunities for career progression, including higher level apprenticeships. The program offers perks like paid holidays, discounted products, and potential shares in Starbucks. Apprentices will be supported by a team including a store manager, trainer, and personal coach.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    568 views8 pages

    Starbucks Apprenticeships Guide v8

    Uploaded by

    daniela240991
    The document summarizes Starbucks' 12-month barista apprenticeship program. Apprentices will be trained and gain qualifications in barista skills, customer service, and retail management while getting paid the same as regular baristas. Successful graduates are guaranteed a job at Starbucks and have opportunities for career progression, including higher level apprenticeships. The program offers perks like paid holidays, discounted products, and potential shares in Starbucks. Apprentices will be supported by a team including a store manager, trainer, and personal coach.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    of 8

    To inspire and nurture the human

    spirit one person, one cup, and one


    neighbourhood at a time.
    GET PAID the same
    as our baristas
    MONEY OFF
    leisure and retail
    GUARANTEED JOB
    at the end
    FREE and discounted
    products
    PAID holiday
    GET Starbucks
    shares
    Starbucks Apprenticeship
    Barista Mastery and
    Customer Service

    I have learnt so much and I already feel like a member of the family here.
    Apprentice, Canary Wharf, London
    What will
    I learn?
    The apprenticeship takes 12 months with a guaranteed
    job at the end. Learning will mainly be in store, with some
    webinar sessions.
    Well ensure your apprenticeship ts your personal
    needs and provides you with skills for the job which will
    help you in the real world. We include:
    Whats it
    all about?

    Do you want to
    learn new skills?
    Earn while you build
    a retail career?
    Be part of an amazing
    team and have fun?
    We are seeking optimistic candidates with lots of
    initiative and a passion for customer service, who are
    looking to gain a variety of transferable skills while
    building a retail management career.
    Being an apprentice means doing a real job, getting
    paid while learning new skills and gaining qualications
    in barista mastery and customer service.
    Espresso excellence
    Effective communication
    Problem-solving
    Conflict/complaint handling
    Effective team working
    Delivering World Class Customer Service
    Personal development
    Skills in literacy & numeracy
    Work etiquette
    I would recommend the programme to anyone who wants to progress
    and learn whilst working. Apprentice, Victoria, London
    Barista apprentice
    journey
    Starbucks induction
    & barista training
    Workplace projects
    Apprenticeship induction Group online forums
    Assessor
    coach reviews
    every 6 8 weeks
    Webinar learning
    Interview & selection
    Qualication achievement
    & graduation
    personal
    assessor
    coach
    Perks along
    the way
    Along with earning an accredited qualication, and a chance
    to progress your career with us and learn loads of transferable
    skills, you can pick up some great perks along the way.
    These include
    Being paid the SAME RATE as our regular baristas
    GUARANTEED job at the end for successful
    apprentice graduates
    Top up your pay with a BONUS for great performance
    FREE and discounted Starbucks products
    25 days PAID HOLIDAY
    Access to LIFE COACHING, 24 hours a day,
    365 days a year
    MONEY OFF leisure and retail experiences
    Refer a friend for an extra CASH REWARD
    Be a shareholder and get STARBUCKS SHARES
    The programme is very good and is something different to all other
    programmes. Apprentice, Wardour Street, London
    You will be supported by your
    store manager, a shift buddy,
    a barista trainer and your
    personal assessor coach.
    store
    manager
    shift
    buddy
    barista
    trainer
    Being a great
    barista apprentice
    Youll get as much out of working with us as you put in.
    It is about making real connections with your customers
    and work mates. You take time to be their friend which
    makes every day different for you.
    Strong caring nature, I need to know
    I am making a difference to others
    Desire to be part of and contribute to
    a supportive team (I am not happy
    if others arent happy)
    Happy when I am praised for good work
    Love spending time with others, I am not
    happy if I am not with other people
    CARING
    Starbucks is a really good company to work for because you can interact
    with people and also learn about customer service thats important for any
    job. Apprentice, Berkeley Street, London
    Urge to learn and
    to help others learn
    Good memory
    LEARNING

    Strong sense of pride
    Sense of responsibility and initiative
    Spot what needs to be done and
    focus on doing it
    An optimistic and positive attitude
    Able to work exibly (our stores offer
    a range of shift patterns)
    Punctual with good timekeeping
    DELIVERING
    World Class
    Apprentice
    D
    oes this
    soun
    d
    lik
    e
    you?
    What does a
    barista look like?
    Be a smart apprentice



    Thinking about travel time and costs, which Starbucks
    stores or locations would you like to work in?
    1
    2
    3
    Alex
    Lisa
    Beards &
    moustaches:
    neat and
    trimmed
    Hair:
    clean, tidy,
    natural colour,
    long hair tied
    back
    Shirts &
    blouses:
    black or white
    with collars
    Nails:
    clean and
    short
    Trousers
    skirts/shorts:
    black or
    beige
    Personal
    hygiene:
    clean and
    fresh
    Shoes:
    plain black/
    dark brown,
    closed toe
    Jewellery/
    body piercing:
    no jewellery
    (except wedding
    ring)
    Tattoos:
    not visible
    Starbucks
    apron: clean,
    ironed
    Hand-
    written
    name
    badge
    COMING SOON
    Business and
    enterprise higher
    level apprenticeship
    Supervisor/
    assistant
    store manager
    developing
    retail leadership
    Area manager
    Construction
    & design
    Accounting
    Marketing
    Human resources
    Start
    Your future
    Apprenticeship career path
    Your career doesnt have to stop with the Barista
    Apprenticeship, theres opportunity to progress to
    the supervisor role and higher level apprenticeships.
    Show willing, show leadership, show passion, show
    business expertise and the skys the limit.
    Retail management
    training
    Barista training Shift supervisor
    training
    Apprenticeship
    in customer service
    & barista mastery
    LEVEL 2
    Apprenticeship
    in management
    & leadership
    LEVEL 3
    Personal development plans
    Barista
    delivering the
    perfect product
    and World Class
    Customer Service
    Store
    Manager
    becoming a
    business leader
    12
    month
    programme
    12
    month
    programme
    How do I
    get started?
    To nd out more about Starbucks
    and to apply to be an apprentice:
    Contact Jonathan Price on 01623 410032
    or email [email protected]
    logon to notgoingtouni.com
    Visit our website starbucks.co.uk
    Selection criteria apply. Apprenticeship positions are available
    at selected stores only.

    You might also like