July 2014

FOR DRAIN AND PIPE CLEANING, INSPECTION AND REHABILITATION PROFESSIONALS
www.cleaner.com
| JULY 2014
Hunting for
SOLUTIONS
KENTUCKY CONTRACTOR DIVES INTO THE DRAIN CLEANING
INDUSTRY AND DISCOVERS A PASSION FOR SOLVING PROBLEMS
PAGE 26
BUYERS GUIDE
MONEY MACHINES
Hot-water jetter gives contractor an edge
TECH PERSPECTIVE
Dogs sniff out wastewater problems
MONEY MANAGER
Reinvesting in your business
JULY 2014
CONTENTS
38
58
26
departments
12
14
58
38
50
68
Profile: Hunting for Solutions
Kentucky contractor dives into the drain cleaning industry and discovers
a passion for solving problems.
By Marian Bond
Profile: High Standards
C-More Pipe Services builds a reputation for excellence among municipal

clients and continues to grow through referrals.
By Marian Bond
Tech Perspective: Four-Legged Leak Detection
Canine crews scent human waste to help trace failing wastewater

systems quickly and inexpensively.
By David Steinkraus
Expo Spotlight: Improved Access
The Amthor Claw makes opening and closing rear vacuum tank doors
safer and easier.
By Craig Mandli
www.cleaner.com
| JULY 2014
Hunting for
SOLUTIONS
PAGE 26
BUYERS GUIDE
MONEY MACHINES
Hot-water jetter gives contractor an edge
TECH PERSPECTIVE
Dogs sniff out wastewater problems
MONEY MANAGER
Reinvesting in your business
Cleaner July 2014
ON THE COVER:
Drain Line Services Owner Steve Dabney jumped
into the drain cleaning industry in 2006 with no field
experience, but dedicated himself to learning everything
he could. He bought his company two years later and has
found a valuable niche serving large commercial facilities
in his service area around Louisville, Ky. (Photography
by Shaun Ring)
@cleaner.com
Money Machines: Bringing the Heat
64
Money Manager: Time to Reinvest?
74
Better Business: Can You Bear the Market?
80
Safety First: Underground Protection
86
Product News
92
26
Guest Editorial: Pay Now or Pay Later
20
features
From the Editor: Targeting Success
Industry News
Be ready when the next great opportunity to breathe new life into your business
comes knocking.
By Luke Laggis
Proposed fuel efficiency standards will likely raise sticker prices, but truck
buyers could still come out ahead.
By Briana Jones
Be sure to check out our exclusive online content
Hot-water jetter gives Colorado contractor an edge when it comes to clearing

tough grease clogs.
By Ken Wysocky
Choosing how much to put back into your business isnt a one-size-fits-all
decision.
By Erik Gunn
Adopt a marketers approach and set your prices based on value, not what
your competitors are charging.
By Ellen Rohr
Website provides database of utility damage prevention technologies

and practices.
By Doug Day
Spotlight: Hydro-demolition unit safely removes, resurfaces concrete

By Ed Wodalski
COMING IN AUGUST
ISSUE FOCUS:
Waterblasting and Waterjet Cleaning and Accessories

- TOUGH JOB: Cleaner tackles Poe Lock in Sault St. Marie
- TECH PERSPECTIVE: Find the right pressure washer
- PROFILE: Jim Dandy Sewer & Plumbing, Seattle, Wash.
2014, RIDGID, Inc. The Emerson logo and RIDGID logo are registered trademarks of Emerson Electric Co. or RIDGID, Inc. in the U.S. and other countries. All other trademarks belong to their respective holders.
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Kayla Bisnette
Jim Koshuta
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Water & Wastewater Equipment,

Treatment & Transport Show
EDUCATION DAY: Feb. 23, 2015
EXHIBITS OPEN: Feb. 24 - 26, 2015
Indiana Convention Center
www.pumpershow.com
Cleaner July 2014
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worry about breaking the camera wire while rotating the cutter
or while moving through the pipe, and a major improvement is
being able to clean the camera lens while cutting.
Chris Rilling
Precision Lining & Sewer
Certified Perma-Liner installer
Perma-Liner is the exclusive distributor for North America.
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July 2014
Advertiser Index
A
A.R. North America, Inc. ...............................8
Advanced Infrastructure Technologies .......93
Allan J. Coleman Co. ............................ 31, 53
F. S. Solutions ....................................... 24, 67

Forbest Products Co.....................................46
G
GapVax, Inc............................................... 103
Your Equipment SUPERSTORE Since 1995
Amazing Machinery, Inc. ............................77

Aqua Mole Technologies, Inc. .....................89
Aries Industries, Inc.....................................61
Arthur Products Co. .....................................82
B
BlueFrog Plumbing + Drain. ......................11
C
Cable Center, The .................................. 71, 78
Cam Spray ...................................................84

Central Oklahoma Winnelson .....................90
Chemac, Inc. (URACA) ................................93
Chempure Products Corp. ...........................94
Cherne Industries, Inc. ................................15
CIPP Services, LLC .......................................89
CIPP Technology and Equipment................78
Cloverleaf Tool Co. ......................................66
Gardner Denver Waterjetting Systems .......35

GORLITZ
SEWER
& DRAIN
INC.
General Pipe Cleaners ....................................2

Giant Industries, Inc. ...................................43
GORLITZ
SEWER
& DRAIN
INC.
Gorlitz Sewer & Drain, Inc...........................81

Guzzler Manufacturing ...............................13
H
HammerHead Trenchless Equipment .........69
Hannay Reels ..............................................65
Harben, Inc. .................................................83
Hathorn Corporation ...................................94
Hi-Vac Corporation......................................63
Hurco Technologies, Inc. .............................22
I
InfoSense, Inc. .............................................89
J
N
NLB Corp............................................... 47, 62
NozzTeq, Inc. ...............................................54
O
Scooter Video ..............................................45

Shamrock Pipe Tools, Inc...............................8
Southland Tool Mfg., Inc. ............................57
Oceanquip, LLC............................................33
P
Spartan Tool, LLC ...................................... 104

SPIR STAR ....................................................82
Perma-Liner Industries, LLC..........................9

Petersen Products Co...................................70
Standard Equipment Company ..................99
Picote Solutions. .........................................72

Pipe Lining Supply, Inc. ..............................18
Pipeline Analytics........................................46
Pipeline Renewal Technologies ..................59
PipeLogix, Inc. .............................................18

Plug Technologies, Inc.................................34
Pow-r Mole Sales, LLC ................................78
PrimeLine Products, Inc. .............................91
StoneAge, Inc. ...............................................4

SubSurface Locators, Inc. ............................76
Super Products, LLC ....................................73
T
T&T Tools, Inc. .............................................54
Terry Byrne, Inc. ..........................................12
TRY TEK Machine Works, Inc. ......................74
TST Sweden AB ...........................................75
TvbTech Co., Ltd. ..........................................60
U
USB - Sewer Equipment Corporation .........91
V
Coast Manufacturing ..................................91

Coxreels .......................................................84
Jetstream of Houston..................................55
JETTERS NORTHWEST .................................72
K
CUES. ...........................................................25
Cyclops Electronics, Inc. ..............................92
D
Ken-Way Corporation .................................93

L
LADTECH, Inc...............................................82
Draincables Direct .......................................60
Lansas Products ....................................28-29

LaPlace Equipment Co. ...............................90
Duracable Manufacturing Co. ...............16-17

E
Easy Kleen Pressure Systems ......................56
EasyCAM .....................................................14
Electric Eel Mfg............................................62
Engines, Inc. ................................................44
Liberty Financial Group, Inc. .......................90

LMK Technologies .......................................23
Logiball, Inc. ................................................84
M
MaxLiner USA .............................................41
Envirosight, LLC .............................................5
Milwaukee Rubber Products ......................18

Mongoose Jetters .......................................21
Enz USA, Inc. ...............................................36

Epoxytec, Inc. ..............................................56
MyTana Mfg. Company, Inc.........................49
10
Cleaner July 2014
Vac-Con, Inc. .................................................3
RapidView IBAK North America .......... 19, 80
Jameson, LLC ..............................................94
Pulsar 2000, Inc. .........................................48

Q
Quik Lining Systems, Inc. ............................76
R
Radiodetection Corporation........................56
VARCo ..........................................................24
Ratech Electronics, Ltd. ...............................66
Vivax-Metrotech Corp. ................................36

VSI Rentals. .................................................70
W
Reelcraft Industries, Inc...............................22

RIDGID ...........................................................7
Ring Power/Cat Rental Store ......................75
Ritec GmbH .................................................72
RootX...........................................................79
RS Technical Services, Inc. ...........................34
RYCOM Instruments, Inc. ............................70
S
Safety Corporation of America ...................76
Safety Sewer Drain .....................................89
Vacall-Gradall Industries ............................37

Vactor Manufactring ...................................87
Vacuum Truck Rentals .................................34
Water Cannon, Inc.................................... 102

Westmoor Ltd. ............................................48
WJTA-IMCA.................................................85
Woma Corportion .......................................94
X
Xcam ...........................................................82
Marketplace.................................. 96
Classifieds ..................................... 98
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FROM THE EDITOR
Targeting Success
Luke Laggis
[email protected]
Be ready when the next great opportunity to breathe new life into your business comes knocking
By Luke Laggis
pportunity is everywhere for people in the cleaning industry.

The two contractors featured in this months issue of Cleaner are
great examples.
Vi McCoy was no stranger to the industry when she and
her business partner formed C-More Pipe Services in 1998. Her pipeline
sales and management background meshed well with his experience in the
Opportunities to build, expand and improve your

business are out there; you just have
to be open to them.
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PO Box 444
Mansfield, OH 44901
www.theplughug.com
419.564.9809
Patent Pending U.S. Patent and Trademark Office Serial No. 61/648,300
12
Cleaner July 2014
field, so together they set out to provide inspection services. They targeted
the municipal market, where demand for these services was growing as older
infrastructure deteriorated.
It wasnt long before they started expanding, adding personnel and new
services to better serve their growing customer base. A solid reputation and
plenty of referrals brought in more business, so there was no need to put any
focus on marketing activities. Their work spoke for itself.
In 2013, a new opportunity arose, and the company added a new division
dedicated to repair and rehabilitation of manholes. They had always done
inspections, but they didnt handle any of the repair and rehab work until that
point. After just a year, the manhole division already accounts for 30 percent of
the companys overall business, and it continues to grow.
Steve Dabney, owner of Drain Line Services, wasnt even working in the
industry when he found his opportunity in the classified section of his local
newspaper. He had a wealth of business experience but he wasnt happy with
his career track, so the opportunity to take over an established drain cleaning
business was appealing.
Dabney went to work for the small operation it was just him and the
owner working in the field learning all he could while deciding if this was
the direction he wanted to take his career. It didnt take long to realize it was
a good fit, and he reached a deal with the owner to take over the business in
2008. In the six years since, hes added three staff members and new services,
including CCTV inspection, expanded jetting capabilities and bioremediation for
customers with large kitchen facilities.
The latter is of special importance, because it was another opportunity that
played a big role in his business strategy. Hed been serving smaller commercial
accounts, but bioremediation, along with the expanded jetting services, helped
him go after larger accounts like hospitals and retail and industrial facilities
with big kitchens. These types of accounts are now a significant part of
Dabneys business.
Opportunities to build, expand and improve your business are out there;
you just have to be open to them. In this months Money Manager column, Erik
Gunn discusses how and when to reinvest in your business. He provides some
good tips for getting the most from your money.
Sometimes a new piece of equipment that allows you to take on different
jobs presents the biggest opportunity. This months Money Machines feature
describes how a trailer-mounted hot-water jetter has played a huge role in a
Colorado contractors success.
So keep your eyes open for the next great opportunity. It might be a jetter
that expands your service capabilities, or an industrial cleaning job that positions
you to serve a whole new clientele, but youll never know if you dont keep your
eyes open.
Enjoy this months issue. C
Who knew your best

business partner would be
a truck?
It takes more than just steel

to create the toughest industrial vacuum truck in the business, it takes the same grit youre made of to
give it all, day after decade. So every Guzzler is built with the reliability you need in a business partner.
Not the kind that wears a suit, but the kind that thrives on getting dirty and getting things done. This
machine is built for the long haul, easy to operate and even easier to clean and maintain. So youll never
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Because around here, we dont just build trucks. We build tough.
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2013 Guzzler Manufacturing
GUEST EDITORIAL
Pay Now or Pay Later

Proposed fuel efficiency standards will likely raise sticker prices, but truck buyers could still come out ahead
By Briana Jones
arlier this year at a grocery distribution warehouse in Maryland,

President Obama announced that his administration seeks to extend
fuel efficiency regulations for medium- and heavy-duty trucks for
models beyond 2018. The second phase of the fuel efficiency
standards will again target trucks to reduce air pollution.
The 2011 fuel standards applied only to truck models for the years
2014 through 2018, calling for a 20 percent reduction in heavy-vehicle
emissions by 2018. According to an article on LATimes.com, experts estimated
manufacturers would need to boost fuel efficiency for trucks to an average of 8
mpg to meet the new standards.
While developing and implementing this new technology will undoubtedly
add to the sticker prices on new trucks, increased fuel efficiency may end up
saving you money in the long run.
Take a look at this example to put it into dollars and cents. Your current
truck, well call this truck A, gets 8 mpg and costs $100,000. If you drive
100,000 miles, you use 12,500 gallons of fuel. Lets say diesel fuel costs $4
per gallon, which means you pay $50,000 in fuel costs per year. If you run the
truck for 10 years, the total cost for fuel is $500,000.
A new truck, truck B, gets 16 mpg under the fuel efficiency standards, and
costs $125,000, assuming a 25 percent price increase. If you drive 100,000
miles, you use 6,250 gallons of fuel. At $4 per gallon for diesel fuel, you pay
$25,000 in fuel costs per year. If you run the truck for 10 years, the total fuel
cost is $250,000.
The total cost to run truck A for 10 years is $600,000, and the total cost to
run truck B for the same time is $375,000. So, paying $25,000 more up front
for a new truck saves $225,000 over a 10-year life of the truck.
The administrations belief is that tightening restrictions on carbon
emissions from trucks will cut back on overall pollution, reduce the nations
dependence on foreign oil and save consumers money.
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14
Cleaner July 2014
Heavy-duty trucks are the second-largest source of transportation

greenhouse gas emissions, according to the U.S. Environmental Protection
Agency. Extending the program beyond model year 2018 will essentially
further reduce fuel consumption with more advanced technologies.
The president requested that a first draft of the regulations for mediumand heavy-duty trucks be completed by March 2015, and ordered the EPA and
U.S. Department of Transportation to finalize the rules a year later.
While developing and implementing this new

technology will undoubtedly add to the sticker
prices on new trucks, increased fuel efficiency
may end up saving you money in the long run.
In a White House press release, President Obama said new tax credits
would be offered both for companies that manufacture heavy-duty alternativefuel vehicles and those that build fuel infrastructure so that trucks running on
biodiesel or natural gas or hybrid electric technology, will have more places to
fill up.
Updated medium- and heavy-duty trucks with advanced greener
technology could translate to higher sticker prices for consumers, but price
has, and always will, factor into your truck-buying decisions. Or when you
buy anything for that matter. Now you might just have to consider the costs
of upgrading to cleaner vehicles, but remember, you will also be helping to
decrease greenhouse gas emissions.
Required increases in fuel efficiencies benefit everyone, especially those
business owners who want to increase profitability. And who doesnt want
to make more money? Based on the above example, your fuel-efficient fleet
will make you more profitable, and at the same time perhaps attract potential
customers looking for an environmentally friendly contractor. C
Its your magazine.
Tell your story.
Cleaner welcomes news about your drain and pipe

cleaning/rehabilitation operation. Send your ideas to
[email protected] or call 800-257-7222.
Your Source for Sewer Plugs

and Testing Equipment
Cherne has all the plumbing and underground sewer plugs and testing equipment you need:
> Inflatable Plugs
> Sewer Air Test Equipment
> Mechanical Plugs
> Smoke Testing Equipment
> Testing Accessories
> Manhole Testers
> Deflection Gauges
> Manhole Accessories
> Joint Testers
> Hydrostatic Test Pumps
www.cherneind.com
1.800.THE.PLUG
You Cant Beat D

You can count on Duracable Manufacturing to provide you with all the tools you need for plumbing and drain
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Cables
Cable: Available in wide
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Cleaner July 2014
(See Answer On Page 80)
@Cleaner.com
Visit the site daily for new, exclusive content. Read our blogs, find resources and get the most out of Cleaner magazine.
POSITIVE FINDINGS
Jobs on the Rise
Good news. Demand for drain cleaning work

is on the rise. A new online report estimates
that septic service and drain cleaning jobs will
increase 26 percent in the next decade. Find out
what these findings mean for your drain cleaning
business, and learn how you can take advantage
of this new information to grow your business.
>> www.cleaner.com/featured
OVERHEARD ONLINE
We werent just
our business, we had
sell the industry. selling100,000 miles on my
to
I put
pickup in a year, and it was boots on the ground.
- Tips for Selling a New Service

BEHIND THE SCENES
Snapshot Slideshow
Have you ever wondered what goes on behind the

scenes at the Pumper & Cleaner Expo before you
arrive? Well heres your inside look. From the outdoor
truck wash to equipment move-in and giving those
rigs a nice spit-shine, this photo slideshow gives you
a glimpse of what goes down before the Expo (now
called the Water & Wastewater Equipment Treatment
& Transport Show) exhibit hall opens to attendees.
FUEL EMISSIONS
Shifting Truck Standards
Required increases in fuel efficiencies do have benefits a fuel-efficient fleet will make you more profitable.
But at what cost? Find out how the latest fuel emissions standards for medium- and heavy-duty trucks are
designed to reduce fuel consumption with advanced technologies, such as more fuel-efficient diesel engines.
20
Cleaner July 2014
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Designed by Built for

you.
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Superior Wireless Remote
True one man operation
Duraprolene Water Tank

One of a kind repairability and fully baffled
State of the Art Controls

Weatherproof Nema 4 Control Box
Cat Diesel Engine
Increases serviceability options
Run Dry Pump
Rotational Hose Reel

Mounted on 5000# sealed bearing
Hose Size: 1/2
Hose Length: 600ft capacity
GPM: 18
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Made from tubular steel for superior durability
above unit
MONGOOSE MODEL184
Other units and configurations can be found on mongoosejetters.com
Everyone has a story to tell. At Mongoose, our story is quite simple. Our products are born out of the necessity to
deliver a premium quality, long lasting product which in return will prove to be extremely cost effective and
profitable for your business.
Is a manufacturer selling you an idea or image rather than a piece of machinery that's built to last? At Mongoose,
we insist customers review our equipment in detail to see the quality of construction in every unit. There should
be no doubt that a you are making the right decision when purchasing a Mongoose unit.
Mongoose Jetters is a registered trademark of Sewer Equipment Co. of America
Sewer Equipment Co. of America
1590 Dutch Road, Dixon, IL 61021
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Cleaner July 2014
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25
COVER STORY
Ronnie Cox (left) and Jim Bindyke use an auxiliary hose reel
connected to a JETTERS NORTHWEST Bruiser Plus cart
jetter to clean a hospital kitchen drain in Louisville, Ky.
26
Cleaner July 2014
BY MAR IAN B O N D
Hunting for
SOLUTIONS
P H OTO G R AP HY BY S HAU N R I N G
teve Dabney was searching for a better way to use his

experiences in marketing, food service equipment and
insurance, none of which he particularly enjoyed, when his
mother noticed an ad in the local newspaper.
She has been a very successful businesswoman and
an important influence in my life, so I paid attention,
Dabney says. The ad was about a drain cleaning company. The owner was
interested in retiring and looking for someone to take over the company.
Drain Line Services Inc.
was initially formed in 1998
I was hungry for
in Louisville, Ky. Dabney
joined the small company
education. The more
as a technician in 2006. He
I knew the better
was the lone technician in
the field, learning on the fly
I understood the
while the owner handled
opportunity I had, and I
management duties. Dabney
formed a business model. had no experience in the
drain cleaning industry,
Steve Dabney
but he was intrigued by the
prospects. He was given the
opportunity to work for the company and take his time before eventually
making a final deal to buy it. He did that in 2008 after an intensive handson, in-the-field education.
I saw this as a chance for me to get out there and see how things
worked, to learn if this was something I would want to get into, he says.
Dabneys brother-in-law, Jim Bindyke, laughed at the prospect of
owning and operating a drain cleaning business. You will never make it.
You will have to get your hands dirty. You wont be wearing a shirt and tie,
he warned.
Steve Dabney, owner of Drain Line Services, programs a BioOne autodispensing system at a commercial kitchen in Louisville, Ky. Bioremediation
plays a key role in the companys preventive service programs.
27
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opportunity I had, and I formed a business model.
profile
<< Jim Bindyke, Steve Dabney and Ronnie Cox (from left) use a Cam Spray trailer
jetter to clean a sewer line at a hospital in Louisville, Ky.
ON THE HUNT
Dabney now has three technicians in the field and has expanded services
to include CCTV and greater jetting capability. He introduced bioremediation
to customers with large kitchen facilities and broadened the customer base
beyond smaller commercial clients such as restaurants to include hospitals
and big box stores, particularly those offering food service.
In my business model, which included the restaurant accounts, I felt
there were other markets I wanted to get into, and hospitals, although they
have maintenance staff and can handle smaller things, they have a lot of need
DRAIN LINE SERVICES INC.,

SERVING LOUISVILLE, KENTUCKY
AND A RADIUS OF 50 MILES
OWNER:
SERVICES:
CUSTOMERS:
STAFF:
Steve Dabney
CCTV and drain cleaning, bioremediation, grease control
Commercial, industrial
3, plus part-time help
In an interesting turnaround, Dabney ended up hiring Bindyke as service

manager in 2009 due to his exceptional mechanical skills and a background
in industrial fluids and tooling with an understanding of tensile strength of
different pipe materials. The latter is a particular advantage regarding the
amount of pressure that can be used in a particular pipeline without risking
a break.
When you are jetting a pipeline you have to be careful, especially with
the old cast-iron pipes, Dabney says. Having Jim as my second man on the
team has been extremely beneficial.
The time Dabney spent in the field prior to purchasing the company was
also a big help.
I was doing everything, he says. I ran the drain machine, learned
how to jet, went to the Pumper & Cleaner Expo and talked to anybody who
would take time to discuss things. I was a sponge. There are so many great
resources out there. And I did research on my own. I learned the hard way,
but I learned. I also worked with other plumbers when they needed extra
You have to be prepared.

When you go in the first time, if you cant
handle a problem, that is a problem.
Steve Dabney
for drain cleaning and jetting, he says. There is a lot of stuff going down those
drains with large kitchens fixing three meals a day. And then opportunity
with the big box stores that have included fast food restaurants. We also
looked at industrial plants that offer food service, and food production plants.
As we went from one market to another, we would learn something new
that we could apply to the business.
The Drain Line team is still small, but effective coordination with clients
has helped the company develop a reputation for understanding individual
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DESTINY ON
THE LINE
ABOVE: Steve Dabney (left) and

Ronnie Cox clean the influent
(inlet) line on a hospital grease trap
with a JETTERS NORTHWEST
Bruiser Plus cart jetter.
RIGHT: Cox feeds the jetter hose
into the grease traps influent line.
systems and specific issues

that need to be addressed on
a regular basis. Customers
appreciate that Dabney does
not ask them to sign preventive
maintenance agreements, but
will still set up a program for
regular attention without a
signed contract.
One thing I have learned is that not every
restaurant, hospital or other client is the same in each
category, Dabney says. I learned a valuable lesson, and
that is to treat each customer on an individual basis.
That is particularly important with bioremediation.
For their regular customers who choose to be on
a program, they advise on best management practices
and provide a manual and binder where the staff can
make notes on any problems that might need to be
addressed at the next service call. Every service call
and activity is also noted in this logbook. Dabney says
its beneficial for both parties.
I believe in being proactive with what we are
offering our customers, he says.
SOLVING THE MYSTERIES

Very often the hospitals tend to be older with
plumbing that is susceptible to the buildup of fats, oils
and grease.
The goal is to maintain those lines for as long as
possible without having to replace them, Dabney says.
Hospitals and some other clients tend to change their
kitchens around and reroute lines when remodeling
occurs, and there can be a lot of zigging and zagging.
Our goals are to keep lines clean and free flowing. We
see a lot of different sizes requiring a lot of different
jetters and types of nozzles. We also use our cart and
electric jetters for smaller lines.
When we go in and jet the hospital lines, or other
large facilities, its a big job because of all the drains,
CONTINUED >>
30
Cleaner July 2014
During the economic woes

of 2008, right when he bought
Drain Line Services, Steve
Dabney says he held on by the
skin of his teeth.
I was in something fairly
new to me as the economy
was crashing, he says. I
was looking at potential
markets and how they would
be affected. With health care
I knew that people would be
going to the hospital, and
nursing homes would have
residents who would need to
be cared for. This became an
essential component of my
business plan.
Dabneys experiences over
the past several years have
taught him to be somewhat
cautious when it comes to
jumping into new services or
expanding the customer base.
He is always willing to help out
plumbing contractors when
they request his services for
residential work, but he isnt
eager to pursue that market on
his own at this time. He also
isnt eager to jump into new
technologies like lining or pipe
bursting because he believes it
might be more of a diversion,
taking away from their current
customer base.
I have grown slowly, and
done so by design, he says.
It is kind of a clich, I know,
but we really want quality over
quantity quality of service
over quantity of services we
offer. We have found a place we
find very comfortable. We are
well-known. What we do we do
very well and well not venture
out too far at this time.
I never saw myself doing
this. If someone had said I
would be doing this I would
have laughed. It can be a very
dirty and trying business no
question but it is also very
satisfying. I love being able to
help solve a problem.
I dont go on all service
calls, but whoever goes, when
we walk in we are greeted with
Here are the drain guys. We
become a part of the team.
Allan J. Coleman Since 1905

Call us today! 773-728-2400
5725 North Ravenswood Avenue Chicago, IL 60660 [email protected] www.allanjcoleman.com
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The Drain Line Services team includes (from left) Jim Bindyke, Owner Steve Dabney and Ronnie Cox.
he says. But two of us along with a part-time helper can get it done quickly.
Dabney says that in many hospitals it is amazing how often kitchens are
built over important departments such as radiology or surgery, so there are
food service lines running above these facilities with lines that have to be
serviced properly and carefully.
Any job in facilities this large can be complex, especially when plumbing
plans have been lost. Often they have to map out the drain system before they
attack the problem.
In the larger box stores there are long runs of lines, sometimes up to
500 feet of 8-inch pipeline, Dabney says. This is why we needed the trailer
jetter, which gives us that capability. We can clean it, televise it and get it done
needed to properly do these things in the most effective and efficient way. I
learned this way, and I still learn and continue to change. I dont want to be
set in my ways. I think that when you feel comfortable in where you are, you
will be behind the curve. I want to stay ahead of the curve.
GUMSHOE DISCOVERIES
Dabneys efforts to solve certain issues, especially in restaurant lines,
brought him to bioremediation, which has grown to a substantial part of
their maintenance service program. Simply stated, bioremediation is a waste
management technique that involves the use of organisms to remove or
neutralize pollutants from a contaminated site.
I cant tell you how much I learned about nozzles in the seminars at the Pumper & Cleaner Expo
years ago, and then going into the field and working by trial and error. Its much more than just
put the jetter hose in and then pull it out safely. You need different nozzles for different jobs.
Steve Dabney
quickly. You have to be prepared. When you go in the first time, if you cant
handle a problem, that is a problem.
In highlighting the important role of the trailer jetter, Dabney stresses
the lessons he learned in the field regarding different nozzles and their
specific duties.
When I first got into this I learned about the Tier 1, Tier 2 and Tier 3
nozzles and their cleaning capabilities, he says. With the jetter you want
the proper nozzle. I cant tell you how much I learned about nozzles in the
seminars at the Pumper & Cleaner Expo years ago, and then going into the
field and working by trial and error. Its much more than just put the jetter
hose in and then pull it out safely. You need different nozzles for different
jobs. You dont want to polish with the same nozzle you use to open a clog.
I had no idea when I got into this that there was such scientific knowledge
32
Cleaner July 2014
Initially I was skeptical, but once we started using products from One
Biotechnology I became a believer, he says.
One job in Louisville involved a fast food restaurant that was located
directly over a hospital X-ray department, and when their lines got full of
grease and backed up, they would have material dripping down the walls of
the X-ray department below. Drain Line Services went in and got the lines
opened, and started a bioremediation program, which has been successful.
As much as 45 percent of their income comes from the bioremediation
program, particularly in these large kitchen facilities.
Dabney likes to say he has billions of little employees who get paid
with grease.
I like that we are able to take care of these problems using noncaustic
substances, he says.
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Jim Bindyke shines a light

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cleaning with a Cam Spray
electric jetter.
more info
Cam Spray
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(See ad page 84)
THE CULPRIT REVEALED

The extensive equipment list includes 2005 and 2008 Ford E-250 cargo
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from JETTERS NORTHWEST (Bruiser Plus) and OBrien (411JE). They have
a Spartan Mini-Cam pipe inspection system.
Dabney
describes
Hi-Vac Corporation/
the area he serves as
OBrien Mfg.
Kentuckyana, right on
800/638-1901
the border of Kentucky and
www.hi-vac.com
Indiana. He operates out of
(See ad page 63)
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JETTERS NORTHWEST
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He says that his brother(See ad page 104)
in-law was absolutely right
when he initially told him to
expect to get his hands dirty.
I have been up to my knees in grease, and worked in the nastiest
kinds of jobs, he says. We go into a situation after the facility or kitchen is
closed down. We will have our plan, and I often end up with sludge and slime
on my face, but as long as I win in the end and find a solution, and take care
of some grease, I love it most of the time. But Im gratified as well to solve a
mystery. We use our investigative skills. I really like the hunt. C
33
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Cleaner July 2014
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Cleaner July 2014
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PROFILE
High
STANDARDS
C-MORE PIPE SERVICES BUILDS A REPUTATION FOR
EXCELLENCE AMONG MUNICIPAL CLIENTS AND
CONTINUES TO GROW THROUGH REFERRALS
BY MAR IAN B O N D
P H OTO S S U B M IT TE D BY C -M O R E P I P E S E R VI C E S
hen municipalities began to more seriously address the condition of their

pipeline systems in the 1990s, opportunities grew for companies like
C-More Pipe Services to provide inspection and a variety of other services.
In 1998, Vi McCoy and her partner formed C-More in Rickreall,
Oregon. Both had industry experience. She was versed in pipeline sales
and management, as well as accounting, and he in field services including chemical grouting.
McCoy says they had a built-in customer base because of their many contacts in Oregon and
Washington, and they found the telephone ringing regularly from the start. She takes particular
pride in the fact that C-More has never had to spend much money on advertising, yet they have
continued to grow through their 16 years in business.
Two years into the operation, McCoy realized they were spending a lot of money on
subcontractors to assist with jobs that went beyond the scope of their own services.
Im an accountant, and it dawned on me as we considered expanding that we needed
to be doing our own cleaning, she says. I said, This is kind of crazy, so we bought our first
Aquatech combination truck and began using part-time help and calling on family and friends
to assist us with the business. Eventually we went on to hire permanent employees.
Today the company runs a fleet of three combination jet/vac trucks, three CCTV
inspection vans, including two that are equipped to provide chemical grouting, and a manhole
38
Cleaner July 2014
profile
C-MORE PIPE SERVICES CO.,

RICKREALL, OREGON
SERVING OREGON AND WASHINGTON
OWNER: Vi McCoy
ESTABLISHED: 1998
SERVICES: CCTV, chemical grouting, mainline pressure testing,
manhole vacuum testing, hydro jet/vac cleaning,
hydroexcavation, manhole rehabilitation
CUSTOMER BASE: Municipalities, industrial, sewer and water districts
EMPLOYEES: 6
CERTIFIED: NASSCO, PACP MACP, LACP
Scott Fast (left) and Juan Lorenzano

of C-More Pipe Services use an
Aquatech jet/vac combo unit to clean
a pipeline outside an old paper mill in
Independence, Ore.
39
Juan Lorenzano, left, prepares a CIPP point repair blanket

for installation for the City of Gladstone, Ore.
Pipe Services team. Her daughter, Brenda McCoyManfredo, came on board in 2012 and oversees the
Manhole Rehabilitation crew. Michaels son, Daniel,
has made the company a three-generation enterprise.
FOCUS SHARPENS
Michael McCoy is a veteran, having served in
the United States Army as a 2nd Lieutenant. His
degree is in business, but he has extensive experience
in the high technology arena, including software
development. He is also skilled in troubleshooting
mechanical problems and developing systems to
benefit the company. He serves as technical mechanic
for both divisions, repairing cameras, trucks and
small equipment.
Processing all this water is very

expensive. We are offering our
clients another set of eyes on
the problem by looking into
the lateral lines.
Vi McCoy
rehabilitation truck. They have a selection of cameras and other equipment,

and are always searching for other tools and technologies that would benefit
the operation. McCoy says watching the bottom line is critical when making
those decisions.
The company focuses primarily on mainline work, but will occasionally
inspect laterals with a push camera.
Clients are finding measureable amounts of water going into the
treatment plants, and are convinced this comes from service laterals to homes
and businesses, McCoy says. We are adding a lateral launch camera to our
equipment so we can differentiate if water is coming from a washing machine,
or if groundwater is coming into the line. If we find a certain percentage of
laterals defective, this would require the homeowner or business owner to
repair in order to reduce the I&I going into the treatment plant. Processing
all this water is very expensive. We are offering our clients another set of eyes
on the problem by looking into the lateral lines.
The companys six field technicians work in two divisions. McCoys
son, Michael McCoy, joined the firm in 2007 and oversees the four-person
40
Cleaner July 2014
The company began offering CIPP services in

2008. This was important for us to include so we
could properly serve our clients needs and avoid
having to subcontract this work out, says Michael
McCoy. Initially we offered QuickLock [Rausch
Electronics USA], a stainless steel sleeve that will
protect about a 20-inch section of pipe. We still use
this product, but we also developed our own CIPP
point repair system.
McCoys background also includes experience
in engineering and chemistry, and he researched
and found sources for silicate-based resin with an ambient cure, along with a
fiberglass supplier.
With our CIPP system we can do repairs from 2 to 5 feet in length,
he says. But we can do longer distances with individual repairs that overlap
each other. We had one situation where we had two different pipe sizes. This
went from a 12-inch pipe to a 15-inch pipe in a 4-foot repair. Using our CIPP
process we created a smooth transition, sealing the leak and reinforcing the
pipe so it would not leak in the future.
Michael McCoy praises their dedicated and qualified technicians, who
are all cross-trained, and points out that they are a particular source of pride
for the company.
FUTURE VISAGE
When her partner left the company in 2010, McCoy began to think about
semi-retirement. Michael, with his extensive background in the high tech
industry, had settled into the operational side of the business and contributed
significantly to their continued growth. He was ready to step into management.
McCoy also looked to her daughter, Brenda. As the wife of a tenured

professor at Colorado State University in Fort Collins, she didnt appear to be a
candidate to step in, but Vi asked her all the same. She was already commuting
three hours per day for her job in Denver, so the idea of commuting each week
to Oregon seemed a fair trade-off. Instead of driving 15 hours each week, she
now flies about that same amount of time, but on the airplane she can do
paperwork and work on her laptop. This is her third year with the company.
In addition to the Manhole Division, McCoy-Manfredo, who is vice
president, has duties that include traffic control, permitting on all jobs, safety
oversight and daily operational duties for the entire company. She has an
extensive business background that includes construction, management and
finance, but Vi McCoy continues to handle some of the finance work.
The Manhole Division was brought online in 2013, and our primary
function is to repair and rehabilitate the manholes
using spray-on cementitious grout/mortar to create a
new interior wall line, McCoy-Manfredo says. This
basically improves the structural integrity of the
manhole and extends the life up to 25-plus years.
We are expanding to include epoxy coatings as well.
Other related services of the Manhole Division
include removal and replacement of manhole steps,
and controlling I&I in underground concrete
structures such as vaults, reservoirs, storage tanks, water treatment plants,

cisterns and basins, as well as grease interceptors.
Our business with this division is roughly 30 percent, and growing,
McCoy-Manfredo says. We are pre-booked up to three months ahead.
In the past, the company inspected manholes to identify I&I issues but
they didnt handle any of the repair and rehab work.
If our client needed or wanted manhole repair, we referred them to a
local company, she says. These were friends and we did not want to take
their business. When the owner passed away, the company was available for
purchase. We bought their equipment, which we upgraded, and we hired
their employee, who had 15 years experience in confined-space entry, and
then hired another tech. That is how the division came about. We also turned
to AV-100 [Avanti International] to help control I&I issues.
CONTINUED >>
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Custom solutions with 4-6 transitions for any liner length or complexity
High performance resins that are economical and ecologically-friendly
Daniel McCoy, CCTV technician, lifts the Aries camera

system, outfitted with big wheels for inspecting large
diameter pipe, out of the manhole following an inspection.
276.656.1225
maxlinerusa.com
41
Offering manhole rehabilitation is important for our clients because 40

to 60 percent of I&I can occur through manholes. For our regular clients, we
can help them substantially reduce the cost of treatment if we rehabilitate
and repair the leaks in the manholes. They also will have a newer and
stronger structure.
All employees are certified for confined-space entry. McCoy-Manfredo
has developed a safety program based on OSHA guidelines, and they have
regular training sessions on these procedures.
Offering manhole rehabilitation is important for

our clients because 40 to 60 percent of I&I can
occur through manholes. For our regular clients,
we can help them substantially reduce the cost
of treatment if we rehabilitate and repair
the leaks in the manholes.
Brenda McCoy-Manfredo
EYE SPY ON THE MAINLINE

Vi McCoy describes their business plan from the beginning.
Over the years, we have developed a reputation with our customers,
primarily municipalities and sewer and water districts, that maintenance
programs and inspections will over time find problems and solutions and let
them stay within their budgets and have funds to spend on aging systems.
It can sometimes take up to five years to get through an entire system and
make repairs. Big cities like Portland and Salem will have their own people
and equipment. Smaller jurisdictions turn to contractors like us who offer
these services.
Spills in the waterways were raising the consciousness level. They
needed to do something about this. They needed to look and see what was
going on. In our area, we have 40, 50, 60 inches of rain a year, so it is a high
water table.
Local systems typically are comprised of clay tile and concrete pipe as
well as PVC, ABS and iron. Pipes are most often in the 8- to 15-inch-diameter
range, but they are occasionally larger. Some of this goes back to the 1930s
and 40s.
They find pipe that is crushed or cracked, pipe that has not healed
properly, and of course, roots. Concrete pipe often has holes in it or joints
that are offset.
In the beginning, we had the advantage by offering grouting, and all in
the one truck, Vi McCoy says. We would go into the city or sewer or water
district and find out what was wrong with the pipe. If it was roots, we would
remove them. If it was leaks, we would profile what was going on for our client
and offer solutions.
While the company utilizes their own system for patching short lengths
of pipe, even up to 16 feet, for longer lines they will hire or recommend
contractors who specialize in these procedures.
This has not been our focus, and that is my choice, Vi McCoy says.
There are plenty of people out there doing this work, and we dont believe
this is where we will make the most money for the investment. When we see
the long lines that need to be replaced, those 500- to 1,000-foot lines, we
recommend relining to our customers.
TOOLBOX TALLY
Rolling stock includes a 2013 Dodge 5500 diesel with Aries inspection
equipment, including a new Aries LETS system, as well as grouting equipment.
CONTINUED >>
42
Cleaner July 2014
Jet/vac operator Scott Fast tests

the operation hose on a mainline
packer prior to grouting.
EARNING CLIENTS APPROVAL

For Vi McCoy, the ultimate reward is the recognition from peers
and clients for the quality of C-More Pipe Services work. With only
one ad in the Yellow Pages, and no other direct advertising, the
telephone continues to ring and the business keeps expanding.
Over the years, McCoy has seen the importance of certifications
within the industry as a further assurance and indication of their
standing.
We work for some clients who do not ask for these certifications,
but as time goes on these requirements are more frequently being
written into bidding specs, she says. I think more and more of these
organizations are lobbying for their specs to be included. We want to
be included in that process and we find it an advantage to have the
proper certifications.
We stay busy every day and have work on the books. Brenda
and Michael, both graduates of Oregon State University in Corvallis,
appreciate the importance of our reputation in the industry.
Whenever we have a new client call, we will ask how they heard
about C-More, and the answer it seems is that someone made a
recommendation. That is my ultimate reward.
SEWER CLEANING
INDUSTRIAL PROCESSES
WATER JETTING
www.giantpumps.com
900 N. WESTWOOD AVE. TOLEDO OH 43607 PH 419.531.4600 FAX 419.531.6836
Copyright 2010 Giant Industries Inc.
43
Manhole rehab technician Michael Champagne (left) and crew lead Terry Burrows chip
away old joint sealing material before chemically sealing the manhole for the City of
Halsey, Ore.
Cleaning is handled with two Aquatech (Hi-Vac Corp.) combination jet/vac

trucks. There is a 2007 Ford E-450-SD diesel with an Aries Industries TV
Inspection system, and a 2000 Isuzu manhole rehabilitation truck and Strong
Seal trailer (The Strong Company).
The company just added the new Aries LETS system for lateral
inspections, a benefit to their customers during mainline inspections. They
also use Aries pan-and-tilt cameras as well as Logiball mainline and lateral
grouting packers.
Over the years, we have developed a

reputation with our customers, primarily
municipalities and sewer and water districts,
that maintenance programs and inspections
will over time find problems and solutions and
let them stay within their budgets and have
funds to spend on aging systems.
Vi McCoy
With new equipment, they put a high value on strong, reliable support
from the manufacturer, particularly when it comes to solving grouting
problems such as set times, calculating the required quantity of product, or
suggestions on what products would be useful for a particular issue.
With equipment we look for functionality, ease of use, efficiency and
simplicity for our field crews, McCoy-Manfredo says. We want equipment
that will hold up, because we work
our equipment hard, and we want
compatibility with our existing
equipment.
Aries Industries, Inc.
C-More Pipe Services oper800/234-7205
ates out of a 17-acre site with a
www.ariesindustries.com
(See ad page 61)
1,900-square-foot office in the basement of Vi McCoys home. There are
Avanti International
three large shops with a total of 14
800/877-2570
www.avantigrout.com
bays and 8,480 square feet of space.
Vi McCoy recalls the first job
Hi-Vac Corporation
800/752-2400
the company completed, a $200,000
www.aquatechinc.com
inspection job in Battle Ground,
(See ad page 63)
Wash., where they televised sections
Isuzu Commercial
of pipe and grouted joints. It was
Truck of America
a big job for a startup operation,
866/441-9638
but one that set a high standard
www.isuzucv.com
in the neighborhood and provided
Logiball, Inc.
some important credentials for the
800/246-5988
www.logiball.com
young company.
(See ad page 84)
The old theory that if you
dont see it, it does not exist just
Rausch Electronics USA, LLC
877/728-7241
doesnt hold water anymore, notes
www.rauschtv-usa.com
Vi McCoy. We will be using all
our tools to investigate, report, and
The Strong Company, Inc.
800/982-8009
take care of these issues for our
www.strongseal.com
clients. C
more info
44
Cleaner July 2014
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Cleaner July 2014
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48
Cleaner July 2014
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TECH PERSPECTIVE
Tech Perspective looks at technology-related issues and provides information and advice that cleaning
professionals can apply to equipment selection and to their daily work in the field. Industry members are
welcome to offer ideas for this column. Please direct them to editor Luke Laggis, [email protected].
LEFT: Scott Reynolds and Sable of Environmental Canine Services

check stormwater outfalls along North Mill Pond in Portsmouth, N.H.
BELOW: Karen Reynolds of Environmental Canine Services stands
with Logan beside an outflow at White Sands Beach on the shore of the
Atlantic in York, Maine. Notice the interest of passersby. Curiosity about
the dogs and their work provides a great opportunity for public education.
Four-Legged Leak Detection

Canine crews scent human waste to help trace failing wastewater systems quickly and inexpensively
By David Steinkraus
or thousands of years they have tracked game for humans. Now the
humans have something new. Dogs still track with those incredible
noses, but theyre tracking threats to human health.
Several years ago Scott Reynolds realized he could use dogs to
detect wastewater, and his thought has blossomed into a tool for the quick
detection of wastewater system problems. Now, after a few years of training and
field experience, his Environmental Canine Services of Vermontville, Mich., is
forming a partnership with FB Environmental Associates of Portland, Maine,
and Portsmouth, N.H. The companies will benefit, but so will anyone who
needs a simple, effective tool to track the source of water contamination.
SAME NOSE, DIFFERENT SCENT
The idea came to Reynolds from his experience as a law enforcement
officer where he trained with dogs used to find narcotics and search buildings.
He left that career, earned a degree in environmental science, and was hired by
a large engineering firm to look for illicit discharges. On one job we realized
that we were spending an enormous amount of time taking samples that were
ultimately coming back clean, he says.
He began thinking about employing dogs, and in early 2007 he and
his wife Karen adopted their first dog, Sable, a male German shepherd mix,
50
Cleaner July 2014
from an animal shelter. They began offering their service in 2009, and when it
became clear the idea would work, they added a second dog.
In the case of beaches or tributary streams, we

can say with confidence whether there is human
input. Clients can focus on the animal problem
or the human waste problem. In other words,
using the dogs allows our clients to target
their resources efficiently.
Scott Reynolds
Forrest Bell, principal scientist at FB Environmental Associates, learned
about Reynolds from a client. At the time his company was working on
impairment of surface waters by bacteria. He saw potential, talked it over with
his staff, and then arranged to have Reynolds and a couple dogs come to New
England. I wanted to learn whether this was a viable tracking tool, and the
more I learned the more I thought it was.

We have a lot of issues in New England,
and we really wanted to see these dogs in
action, Bell says.
Many of Bells clients are
municipalities trying to discover what
is contaminating beaches and where
sewage overflows originate. One of the
companys projects was to test beaches
in Kennebunkport, the small Maine town
that for generations has been a retreat of
the wealthy, such as the presidential Bush
family. Its a beautiful coast where a rental
house is $4,000 or $5,000 a week, Bell
says, but there were regular warnings or
complete closures of the beach because
of bacterial contamination. Suspected
sources included septic systems, a sheep
farm and wild geese.
We set up a project and did a lot
of testing, but at the end of the work
we couldnt say what percentage of the
problem came from human waste and
what percentage came from the geese
Scott Reynolds of Environmental Canine Services and his dog, Sable, investigate outfalls in Beckey, W.V.
living in a nearby marsh, he says. At
$350 or more per sample, testing DNA
to distinguish goose waste from human
human waste problem. In other words, using the dogs allows our clients to
waste was prohibitively expensive. Had he known about Reynolds service at
target their resources efficiently, Reynolds says.
the time, it would have made the Kennebunkport project much easier because
And the dogs are fast. In just a few seconds they decide whether a sample
dogs can test a sample in seconds, Bell says.
or a location is or is not contaminated with human waste, Reynolds says. That
ability makes them very cost-effective. This does not mean field technicians
BRING IN THE DOGS
dont take samples, Bell says. They do because the samples can provide other
Training a dog to recognize waste requires eight months to a year, a bit less
information such as how much bacterial contamination there is or what sort
for animals that have had scent training, such as for competitions. Reynolds
of animal it came from. By distinguishing types of waste and the location of
and his staff look for sporting or working breeds, the types of animals that have
contamination, the use of dogs can cut the cost of testing from thousands of
drive and will work for a reward. Dogs that hunt by sight, such as greyhounds,
dollars to hundreds.
are out, as are dogs with flat faces such as bulldogs. They tend to have poorer
The slowest part of the process is the humans. It takes us longer to write
scenting ability and have difficulty breathing in hot weather. Age isnt a great
down data and talk than it does for them to take a scent, Reynolds says. And
factor, Reynolds says. A dogs body, sight and hearing deteriorate before the
this is hard work, he adds. One summer in Maine the temperature was in the
sense of smell. Sable is 8 and still doing well.
90s. Dogs and handlers work in mud, in the rain, on hot pavement. They tramp
Handlers are trained as well, although it is not as rigorous a course as police
across fields, through streams and brush. In one case, a dog testing a beach
officers go through simply because police face so many intense situations,
in Kittery, Maine, was signaling the presence of human sewage everywhere. It
Reynolds says. The process teaches dogs not just to recognize waste, but to
was groundwater seepage, and the dog and his handler tracked that seepage
distinguish human waste from other types. We collect all sorts of scat to use in
through a wetland and to a grassy area where there was an outhouse used for
our training process, and not only pet waste. For example, we also use raccoon
outdoor weddings.
scat because raccoons are infamous for living in storm drains, he says.
You come back bloody and bruised, Reynolds says.
Thats an important point, that the dogs scent only human waste, Bell
I second that, adds Bell.
says. It relates to that beach in Kennebunkport where it was very difficult for
An extra benefit of bringing in dogs has been the opportunity for public
the usual tests to determine what type of waste was causing contamination.
education. Despite being around for several years, this service remains a
Dogs can immediately recognize traces of human waste and wont be distracted
novelty. People are curious about the dogs, what they do and how they do it,
by goose waste.
and this provides openings for conversations about wastewater. In Maine they
did many public events using an alternate method of testing: People collected
FAST WORK BUT HARD WORK
water samples and brought them to one place for the dog to examine. If news
In the case of beaches or tributary streams, we can say with confidence
reporters show up, the message is spread widely.
whether there is human input. Clients can focus on the animal problem or the
51
Logan, one of the dogs from Environmental

Canine Services, checks the Little River outlet
where it flows into the Atlantic Ocean at North
Hampton State Beach in New Hampshire.
MEDICAL NOSES
There are more threats to human health than untreated or partially
treated sewage. If youve been watching the news in the last few years, you
have probably seen stories about dogs being used to detect the early stages of
cancer in people. A few experiments have found dogs can sense the presence of
various kinds of cancer, but no one is using dogs systematically for this.
We collect all sorts of scat to use in our training

process, and not only pet waste. For example,
we also use raccoon scat because raccoons
are infamous for living in storm drains.
Scott Reynolds
One group of researchers in England found dogs can sense the presence
of Clostridium difficile, a particularly nasty bacteria that causes some hospital
infections. Dogs are best at this in a patients room, where the scientists think
they can smell the odor soaked into bed sheets. There is a risk from bringing
an animal into a hospital, but the use of dogs suggests an entire ward could be
screened for disease in a matter of minutes.
Yet dogs remain a mystery. Many scientists are trying to develop electronic
noses, sensors that can smell what dogs smell with perhaps more sensitivity,
but the work isnt progressing quickly because although expensive equipment
can find out what is in the air, no one knows exactly what the dogs are smelling.
The company has two dogs field certified for the Northeast and two
more in training. Two dogs are in training for the Midwest, and in California
the company has employees who own four dogs. The partnership with Bell
52
Cleaner July 2014
and his staff allows the two companies to provide a wide range of services to
customers, Reynolds says.
Although the company began in the Great Lakes region serving the needs
of communities worried about beach contamination, it is being called in to
other jobs where leaking sewers or any sort of contamination needs to be
traced, Reynolds says. There are now three regional teams limited only by car
travel. (The dogs face too much risk in the cargo bays of commercial aircraft.)
Regions such as Chesapeake Bay, the Great Lakes, or Floridas Indian River
Lagoon could easily support the constant use of dogs.
HITTING THE BEACH
Beaches form a common thread in his work, Reynolds says. When he
started offering canine services in Michigan, municipalities were interested
in finding sewer line breaks or overflows from combined sewers. For those
municipalities, the issue was pure economics, as it is for other communities.
When prosperity depends on tourism, the last thing a community needs is a
wonderful beach that no one can use.
Its easy to see a business opportunity in this. If dogs cannot be replaced
in the near future, it is possible for people to offer this service as either a
primary or ancillary business. With the U.S. Environmental Protection Agency
and state environmental agencies paying more attention to water quality along
beaches, and with constraints on government funding, the market for using
cost-effective dogs looks good.
But this is not an easy business to enter. Many times people call his
company and ask how they can train dogs to track waste. While Reynolds is
always open to conversations, its not a simple process, he says.
They dont consider the depth of training. The difficult part is taking the
dog from a controlled environment in your garage, or wherever, and moving out
into the real world. Also, you need to have a dog with the right temperament,
and you need the right sort of person to handle the dog. C
Allan J. Coleman Since 1905

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A proud member of the Federal Signal Family.
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2014 Federal Signal Corporation
55
56
Cleaner July 2014
MFG. INC.
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MONEY MACHINES
Bringing the Heat

Hot-water jetter gives Colorado contractor an edge when it comes to clearing tough grease clogs
By Ken Wysocky
From left Umbrella Plumbing & Drain Cleaning technician Phillip Smith, Owner Marcus
Rodriguez and technician Albert Gutierrez in front of the trailer-mounted Hot Jet USA
water jetter.
58
Cleaner July 2014
Umbrella Plumbing & Drain Cleaning Owner Marcus Rodriguez sets up to jet out a
utility sink drainline.
money
machines
arcus Rodriguez often finds himself in hot water with customers

and he wouldnt have it any other way. Thats because his
trailer-mounted Hot Jet USA water jetter, made by Power Line
Industries and outfitted with optional hot-water capability, makes
short work of tough drain cleaning problems.
Most times, it does a job about twice as fast as using cold water, says
Rodriguez, the owner of Umbrella Plumbing & Drain Cleaning LLC in
Aurora, Colo. Its especially good for cleaning out grease-trap lines.
The hot water, which gets heated to a temperature of 180 degrees,
liquefies the grease, he explains. Ive used both cold and hot water and
theres a big-time difference. With cold water you can spend a lot of time
working in one small area and it can create clogs in the rest of line chunks
of grease hook up together farther down the line and form another clog.
But by using hot water, that doesnt happen because its liquefied, he
says. So by doing jobs twice as fast, we gain time, and time is more valuable
than money. Even if we get in just one more job a week because of that, were
making $1,400 to $1,600 more revenue per week.
Rodriguez bought the Hot Jet unit in 2009. The unit features 300 feet
of 3/8-inch diameter hose, a 350-gallon water tank, a pump that generates
3,500 psi at 12 gpm, and a tandem-axle trailer, which enables him to tow the
jetter with a full water tank.
That saves me about an hour a day because I dont have to fill the tank
at a job site, says Rodriguez.
Umbrella crews use the hot-water feature to clean residential lateral lines,
too, when needed. Sometimes cable drain cleaners arent powerful enough to
OWNER: Umbrella Plumbing & Drain Cleaning LLC, Aurora, Colo.

EQUIPMENT: Trailer-mounted Hot Jet USA water jetter,
made by Power Line Industries
FUNCTION: Drainline cleaning
FEATURES: 3,500 psi at 12 gpm, 350-gallon water tank,
tandem-axle trailer, hot-water capability
COST: About $25,000
do the job, especially if its a sludge buildup. But the hot water usually does
the trick.
Rodriguez makes the Hot Jet unit more versatile by using a third-party
detachable reel that carries 100 feet of 1/4-inch-diameter hose. A quickconnect adapter connects the 1/4-inch hose to the units 3/8-inch hose,
and Rodriguez or another technician can then carry the reel into, say, the
basement of a home. The reel combines the brute power of the Hot Jet jetter
with the portability and maneuverability of a cable drain cleaning machine.
It saves us a lot of setup and breakdown time, too, Rodriguez notes.
If we need to bring a couple hundred feet of hose from the trailer jetter into a
house, we need to take time to coil it up nicely so it doesnt get tangled as we
feed it into a clean-out. Then when were finished, that hose is covered with
whatever you were just in.
With the detachable reel, we just wind up the hose and put the reel in a
garbage bag and clean the hose later, which saves us about an hour of cleanup
time. Its almost a must-have piece of equipment.
Marcus Rodriguez
Its a pretty obvious choice when they see
the difference, he says. And I dont charge any
more for hot-water jetting just one flat rate no
matter if its hot or cold water.
Rodriguez is so confident in the Hot Jet
units ability to clean thoroughly that he provides
customers with a six-month guarantee against
another clog. Well do it for free as long as
theres no evidence of abuse, he says. The Hot
Jet jetter gives us a great degree of confidence.
Another benefit: Rodriguez is expanding
into excavating and sewer-lateral repairs, and the
Hot Jet unit provides customers with a feeling
that Rodriguez has done everything possible to
clean a line before he suggests digging up a yard
and replacing a lateral.
They see that if a big trailer jetter and
3,500 pounds of pressure cant open up a line,
then nothing will, he says. Its just like with
car repairs you dont want a mechanic to look
at your car for five minutes and then tell you
it needs a new engine. He may be right, but
as a customer, you want to see that hes done
everything he can before resorting to putting in
a new engine. C
Money Machines, a feature in Cleaner, reports on innovative work vehicles

that help contractors operate more efficiently, satisfy customers and earn more
profit. Wed like to know about your Money Machine be it a service van,
camera truck, jetting rig, vacuum unit or any vehicle that really helps drive your
business. To nominate your vehicle for a feature in this column, send an email
to [email protected]. Tell us briefly but specifically what features make it
a great producer. And send a picture because appearance counts. We look
forward to seeing your Money Machine.
rent one! great rates, exible terms
Most times, it does a job

about twice as fast as using
cold water. Its especially
good for cleaning out
grease-trap lines.
SHOW US THE MONEY (MACHINE)
cut ahead
Umbrella also owns three Spartan 2001 heavy-duty cable drain cleaning
machines, made by Spartan Tool LLC; three Spartan 100 cable drain cleaners
for smaller lines; three Spartan 81 drain machines for bathtubs, toilets
and sinks; RIDGID SeeSnake and RIDGID SeeSnake microDrain pipeline
inspection cameras; and three custom-built mini-jetters (2,000 psi at three
gpm). The company also owns three GMC 2500 trucks outfitted with 14-foot
Morgan box bodies, and a Ford 550 cab-over service truck.
The hot-water jetting capability is a
big selling point with restaurants because
minimizing downtime at such establishments
is critical. As Rodriguez notes, the last thing
a restaurant owner wants is several hours of
downtime at a peak business time. If business
owners are ambivalent about using hot or
cold water, Rodriguez shows them a brochure
he developed that shows lines cleaned with
a cable machine, a cold-water jetter and a
hot-water jetter.
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59
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Cleaner July 2014
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MONEY MANAGER
Time to Reinvest?
Choosing how much to put back into your business isnt a one-size-fits-all decision
Erik Gunn is a magazine writer and

editor in Racine, Wis. Readers may
direct inquiries to him by contacting
this publication at 800/257-7222 or
emailing [email protected].
By Erik Gunn
f youve been in business a while and are beginning to see a steady profit,
it may be tempting to think you can sit back and coast for a while. Dont
fall for that.
Your real work has just begun. In a world where markets and business
conditions are constantly changing, you always have to be prepared for the
unexpected. And one important way to do so is to reinvest in your business
dont just pull all the profit out.
But how much should you be putting back in?
Some people think its as simple as picking a flat number 6 percent, 10
percent, maybe even 20 percent of your business income and rolling it back
into the company. But to small-business consultant Richard Weinberger,
thats kind of shooting from the hip.
Then theres the size of your business. A larger, more profitable company
can afford to invest more dollars which equates to a lower percentage,
Weinberger points out. Think about it. If youve decided you need to plow
$500 a week back into the business and youre making $1,000 a week in
profits, thats 50 percent; if youre making $10,000 a week, its only 5 percent.
Even the first question what stage your business is in has more layers
to it. Youre growing, but what does that mean in detail? Are you planning to
add new products or services? Have you decided you need a capital expansion
more equipment, a bigger shop, or both?
THE FIRST STEPS

Weinberger says deciding how much to reinvest doesnt come until after
some serious analysis.
A small business must develop a strategic plan for
growth with realistic, achievable goals, he says. Strategic
A small business must develop a strategic plan for growth
planning isnt just for big business although it might
with realistic, achievable goals. Many small businesses
sound that way. Many small businesses fail, or dont
fail, or dont prosper, because they really dont have
prosper, because they really dont have a plan as to where
theyre going.
a plan as to where theyre going.
Consider what niche you think you can best fill in
Richard Weinberger
the marketplace. Is it your intention to be the low-cost
provider? Or perhaps a premium-price provider with a
sterling reputation for the highest quality services and products available? Is
Weinberger, based in Austin, Texas, is chief executive officer for the
there a narrow market niche you want to focus on?
Association of Accredited Small Business Consultants. His consulting work
grew out of nearly two decades of practice as a certified public accountant as
SWOT AND CASH FLOW
well as years of teaching at the college level. Hes also the author of AAMP
Two important tools as you formulate your plan are a SWOT analysis and
Approach: Accelerated Action to Maximize Profit, a book published last year
a cash-flow forecast.
by the association. Weinberger describes the book as a roadmap to smallSWOT is an acronym for Strengths, Weaknesses, Opportunities and
business success.
Threats. What is your operation good at? What must you do better or get
On the subject of reinvesting, theres no one-size-fits-all answer.
out of entirely? What is coming up that represents a new source of business?
Without a certain amount of analysis that is really important, it is
Whats lurking that could throw you off your particular trajectory?
not possible to say how much money or what percent of profits one should
Suppose you own a cleaning business and the local wastewater utility is
reinvest in ones business, he says. There are too many variables that affect
considering selling off its jet/vac trucks and contracting out all its cleaning
that decision.
work. That offers a potential new market opportunity. Or suppose the
opposite is true your largest municipal customer is embarking on a major
FACTORS TO CONSIDER
initiative to replace its old lines with new pipe. Might that be a threat to your
The No. 1 variable is where your business stands in its life cycle: Is it a
customer base?
startup? On a growth streak? Maturing and stable? Or perhaps in decline and
The cash flow budget, meanwhile, looks not just at how much money
in need of a turnaround? Each stage requires its own careful consideration
youre taking in, but how much is going out and how fast.
when it comes to reinvestment.
A profitable company can have serious cash-flow problems, Weinberger
Another variable is your competition. Are you really the only game in
points out making money on paper, but falling deeper into debt because
town for the services you deliver? Or do you have to scrap for every account
receipts arent coming in on a timely basis.
you land and sale you make?
64
Cleaner July 2014
Comparing patterns of income and expenses over the previous few

years, the cash-flow budget projects month-to-month ups and downs in your
income in the year or even years to come, showing how much cash you
have when the bills come in.
DRAWING THE PICTURE
Those tools can help you discover trends that
help you improve the business. What service or
product has the highest profit margins? How much
of your time and income actually comes from that
segment? Perhaps you could expand in that particular
service or product and boost your profits.
By identifying strengths and opportunities to
build on as well as weaknesses and threats you need
to counter, goals and objectives begin to take shape.
Once you have a clearly defined target to aim for,
then the business has to say, OK, what is necessary
to achieve those goals and objectives? Weinberger
says. What is it going to take them to get from Point
A to Point B?
What sort of marketing campaign do they
point to? What sort of skilled labor is needed? Will
you need to expand the physical plant? Will your
employees need special training to enter a particular
new market segment?
Only then, says Weinberger, can you come back
to the question of how much to reinvest.
For two different businesses, he explains, If
their goals or plans for the future are different, then
the amount they reinvest is going to be different,
also. The profit to be reinvested is really all based on
what is needed to achieve the strategic plan.
THREE MORE THINGS
If your profits are large enough to make that
monthly reinvestment amount affordable, great.
But if they arent, youll need to do at least one, and
probably all, of the following: rethink your strategy,
look for ways to boost profits and cut costs.
Weinberger says his book focuses on how to
expand by generating internal business growth so
that you dont have to reinvest profits. But whether
you are able to simply generate internal growth
immediately, or you must continue to reinvest for the
time being, a sound analysis beats simply picking a
flat percentage of your profits, he believes.
That may be a lot more complicated and take a
bit more time. But when the future of your business
is at stake, it will be time well spent.
You could even consider it an investment. C
Municipal Sewer & Water Magazine

www.mswmag.com
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RAT 051 Cleaner Mag Ad_April2014_FNL_Layout 1 4/3/14 3:39 PM Page 1
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JETTERS & JET VACS
Sewer Hose Guides
Swivel
Joints
Penetrators
1/4"-15..........$24.00
3/8"-15..........$33.00
1/2"-25..........$46.00
1/2"-25LT ......$49.00
3/4"-12..........$59.00
3/4"-12LT ......$69.00
1"-12.............$72.00
1"-12LT .........$84.00
3/4" or 1"-17 .......$125.00
Truder
3/4" or 1"-17 .......$350.00
Shark
Aluminum Sand 1/8" ......................$37.00

3/4"-24................$141.00
1"-17/24 ............$156.00
1"-24...................$141.00
1/4" ......................$41.00
3/8" ......................$45.00
1/2" ......................$57.00
3/4" ......................$91.00
1"....................... $116.00
Swivel
Joints Ball
Valves
T-M Style
90 or Straight, 6000 psi
3/4" & 1" ...............$198.00
1-1/4" ...................$210.00
1-1/2" ...................$560.00
2"..........................$807.00
Dyna Quip
Style
3000 psi
1"..........................$227.00
Cleaner July 2014
Root Cutter
Assemblies
3/4"-18 or 35.....$50.00
3/4"-18/24 .........$53.00
1"-18 or 30........$69.00
1"-15 or 30........$69.00
1-1/4"-18 or 35 ...$85.00
1"-12...................$73.00
NEW Storm/Culvert
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Swivel
Joints
4" - 18"
NEW Chain
Root Cutters
4"-48", All Stainless

Steel, No Lubrication
with 24 rope
Skid Mounted
w/flat blades................$1175.00
w/concave blades........$1198.00
w/spiral blades .............. $118.00
Donut Mounted
w/flat blades................$1125.00
w/spiral blades ............$1160.00
Lateral Mounted
w/flat blades................$1020.00
Steel
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MANY OTHER STYLES, SHAPES & SIZES AVAILABLE

66
TigerTail Style
3" x 36" .................$40.00
2" x 36" .................$34.00
Radial Bullet
1"..........................$495.00
1" Big Shark .........$610.00
Stainless Steel
Nozzles
for
Assemblies come with one

ea. of 6, 8, 10 and 12" blades,
saw blades, hub, skids, etc.
Clamps
Power Clamps
8"..........................$13.00
3"-6" available
King Clamps
8"..........................$29.75
4"-6" available
Bandlock Clamps
8"..........................$24.00
3"-6" available
Quick Clamps
8"..........................$26.50
3"-6" available
Cloverleaf
TOOL CO.
2 & 3-way
Ball Valves
5000 psi
1/2" 2-way ............$65.00
3/4" 2-way ............$89.00
1" 2-way ...............$119.00
1-1/4" 2-way.........$226.00
4500 psi
3/8" 3-way ............$115.00
1/2" 3-way ............$160.00
3/4" 3-way ............$180.00
1" 3-way ...............$190.00
1-1/4" 3-way.........$440.00
2" 3-way ...............$690.00
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EXPO SPOTLIGHT
Improved Access
The Amthor Claw makes opening and closing rear vacuum tank doors safer and easier
By Craig Mandli
pening the rear door on vacuum trucks often puts

operators in a precarious position, balancing on a small
and often slippery pedestal to unlock several clasps
around the diameter of the tank. Not with the Claw.
The Claw, unveiled by Amthor International at the 2014
Pumper and Cleaner Environmental Expo International, is a patentpending series of hydraulic arms to open and close the rear door on
vacuum trucks, eliminating the use of wing nuts along the top and
The Expo is the perfect place to roll out

a product like this. Where else are you
going to be able to get it in front
of thousands of customers?
Butch Amthor
sides. Designed for safety and efficiency, the mechanism is Amthors
response to customers asking, simply, is there a better way?
No longer does the driver have to climb 13 feet on top of
Butch Amthor, executive vice president of Amthor International, presented the companys newest
the tank to tighten down the rear door, says Butch Amthor, the
innovation, the Claw, at the 2014 Pumper and Cleaner Environmental Expo International. (Photo by
Cory Dellenbach)
companys executive vice president. All he has to do is pull a
lever and the arms extend and reach out to release or pull the
door tight.
stand on the ground and operate the system with one lever. He doesnt have
Amthors Claw design can be used on any code or non-code vacuum
to climb anywhere.
tank. It increases driver safety and saves money on unnecessary tank repairs
The company decided to unveil the new product at the 2014 Expo in large
due to incorrect operation. It can be retrofitted on all our tanks already out on
part because of the huge target demographic walking the show floor. Amthor says
the market, says Amthor. We designed it to be installed on any rear-opening
he was able to talk to hundreds of potential customers that were impressed with
vacuum tank.
the companys products and focus on worker safety.
The hydraulic lever on the back of the vacuum truck is easy to latch and
The Expo is the perfect place to roll out a product like this, he says.
unlatch, and achieves a strong, tight seal on the tank. Its a much tighter seal
Where else are you going to be able to get it in front of thousands of customers?
than any human can provide manually, says Amthor. The Claw locks past
We have marketing ready to send out to our existing customer base saying that
center and even if pressure is lost or the cylinder fails to operate, the latch will
the Claw is available on all new vacuum tanks and can be retrofitted to the tanks
not be loosened.
they already have. Im very optimistic that this will be accepted by the industry.
The idea was launched about six months before the Expo, in response
As for future shows, Amthor says hes already working on some new
to customer recommendations. Amthor heard so many stories of operators
products and innovations to bring back to Indy in 2015, when the Pumper and
losing their balance and falling off trucks while unlocking or locking their
Cleaner Environmental Expo International becomes the Water & Wastewater
vacuum tanks. He decided it was time to come up with a solution to combat
Equipment, Treatment & Transport (WWETT) show.
the problem. In addition to the safety and efficiency benefits, the Claw is
This year the Claw was something we came up with that was completely
constructed in accordance with ASME DOT 407/412 code for highway travel.
different for the industry, Amthor says. My mind is thinking about this
These workers operate in some very slick conditions when theyre on
24/7. There are already some ideas kicking around. 800/328-6633; www.
the job site, and they take a risk every time they climb up and down the rig,
amthorinternational.com. C
says Amthor. The Claw eliminates a lot of that risk, because the operator can
68
Cleaner July 2014
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Cleaner July 2014
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BETTER BUSINESS
Can You Bear the Market?

Adopt a marketers approach and set your prices based on value, not what your competitors are charging
By Ellen Rohr
ave you ever called up one of your competitors, assumed a fake voice
and asked, How much do you charge? Go ahead. Admit it. We all
do that kind of nonsense.
But heres the really silly part. Have you ever adjusted your
selling price to match or beat his price?
If you took Economics 101 in high school or college, you learned that
selling prices for goods and services are determined by what the market will
bear. That means that consumers the market decide what a product is
worth, and will give so much money, but no more, for that product.
After doing a fake-voice phone survey of a few companies, and setting
your prices somewhere in their range, you might say you are charging what
the market will bear. This beats going through the trouble of figuring out what
Economics 101 works well when you are talking

commodities. But it doesnt count for much as far
as your products and services go.
Ellen Rohr
your companys break-even point is. We cant charge more than what the
market will bear! is delivered as a logical reason for maintaining below-cost
selling prices.
But heres the rub. The what the market will bear rule applies to
commodities. Commodities are products that dont differ much from vendor
to vendor. Gold, for instance, is a commodity. Gold is gold is gold. Gold will
6" to 15" Tap Cutter

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Co
Contact us for more information:
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Fa
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Email: [email protected]
Em
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Jacobus, PA 17407 USA
Ja
www.trytek.com
Serving the
industry for over
25 years
follow the economic rule of what the market will bear pretty nicely. It will be
directly affected by the law of supply and demand.
Economics 101 works well when you are talking about commodities. But
it doesnt count for much as far as your products and services go.
Heres the real rule, the street rule, the rule they dont teach you in
Economics 101: The market doesnt set the selling price. The marketers do.
Why does Coca Cola sell for three times the price of Best Choice cola?
How come Rolex sells watches for $50,000 when you can get a very
nice watch for $100?
Why would anyone pay $1,500 to fly first class across the country
when an economy seat on the same plane arriving at the same time is
only $600?
The marketers in this world differentiate their products, and
make them something more than a commodity. Marketers create
about and communicate features that benefit consumers. Benefits
add value to the product. Coke is the real thing. A Rolex is
a symbol of wealth and power. And flying first class is much
more comfortable.
Higher value commands a higher price. If value equals price,
then there is no sale.
Cash will only be exchanged for something that has a higher
perceived value. So if a product is worth exactly what you are charging for it,
no one will buy it. What usually happens is that you will drop your price until
the value of your product becomes bigger than the price.
However, the marketer increases the value until the price looks insignificant.
You see, there is a huge problem with basing your prices on what your
competition is charging, on what the market will bear. Your competition may
not even know their break-even point, and may have set their prices by calling
other companies, companies that are now out of business. Dont assume your
competition has discovered the perfect price point.
Lots of folks get confused when they set their selling prices. They look at
what everyone else is charging, then they hope and pray that they can make
money at those prices. So dont beat yourself up.
Just do it the right way. Decide how much money you want to make. Offer
a terrific product. Figure out all your costs of doing business. Come up with a
selling price that makes your dreams come true. Adopt a marketers mindset.
Create so much value for your product that your customers beg to buy it.
And forget what the market will bear. C
ABOUT THE AUTHOR
Ellen Rohr is president of Zoom Drain and Sewer LLC, and is a columnist for Huffington Post,
PHC News and a contributor to many business journals and trade magazines.
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THE RIGHT SOLUTION. RIGHT NOW.

Chad Hunter and his crews in the City of Bullhead City Arizonas Sewer Utility had
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taking their vacuum trucks weeks to get the job done.
Then they started using Grease-X, the proven, easy-to-use way to get rid of fat,
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Ready to find out more?

Email us at [email protected], or give us a call at 1-800-844-4974.
www.rootx.com
SAFETY FIRST
Underground Protection
Website provides database of utility damage prevention technologies and practices
By Doug Day
ith a couple clicks, excavation companies can access information

about the latest technologies available to help them prevent
damaging underground utilities. The online database, called
VAULT, was developed by the Common Ground Alliance and
is available at www.cga-vault.com.
Users can search the database to find what types of technologies are
available along with product specifications, capabilities and contact information.
Product search categories include such things as barriers, encroachment
We are continually working to connect damage

prevention stakeholders with all available
resources for reducing the number of damages to
underground facilities. The VAULT database puts
valuable information right at the fingertips of
anyone hoping to better protect buried utility lines.
Bob Kipp
monitoring, locating and marking, mapping, etc. You can also search by best
practices (i.e. compliance, excavation), root causes, and by various stakeholder
groups such as gas distribution, public works and road builders.
We are continually working to connect damage prevention stakeholders
with all available resources for reducing the number of damages to underground
facilities, says CGA President Bob Kipp. The VAULT database puts valuable
information right at the fingertips of anyone hoping to better protect buried
utility lines.
SOLUTION
TO MAZE
on page
19
CGAs annual DIRT (Damage Information Reporting Tool) report for 2012
shows that using a call before you dig locating service is the best strategy,
avoiding damage 99 percent of the time. There were 232,717 events submitted
to DIRT in 2012, up nearly 25,000 from 2011. Insufficient excavation practices
were listed as the root cause for 45 percent of the incidents. Failure to make a
notification accounted for 25 percent, the lowest in six years, with two-thirds
of those involving residents and farmers rather than professional excavators.
Insufficient locating practices were the root cause in 17 percent of the incidents
with other making up the remaining 13 percent.
The Common Ground Alliance was formed in 2000 in response to a
Department of Transportation study to identify best practices that prevent
damage to underground facilities. Since then, it has published a Best Practices
Field Manual that contains best practices in nine categories:
Planning & Design
One Call Center
Location & Marking
Excavation
Mapping
Compliance
Public Education
Reporting & Evaluation
Miscellaneous
There are also 4 appendices:
Glossary of Terms and Definitions
Uniform Color Code and Marking Guide
Sample Forms, Reports, Releases
Additional References
Version 11 of the Best Practices Field Manual was released in March
2013 and is available for viewing and download from CGAs website at www.
commongroundalliance.com. The online version also has a search function to
help you find specific topics. The manual can be ordered in hardcopy at a cost
of $1 for CGA members and $3 for nonmembers. C
www.cleaner.com
| JUNE 2014
THE SIZE OF
SUCCESS
WATER WORKS PLUMBING FOCUSES ON THE
QUALITY OF ITS WORK, NOT PUTTING MORE
TRUCKS ON THE ROAD PAGE 20
MONEY MACHINES
Easement unit shoulders the load
TOUGH JOB
Relining contractor conquers

cold weather and deep water
EXPO SPOTLIGHT
Camera system is iPad-ready
80
Cleaner July 2014
Have you seen

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E-Zine?
Go to cleaner.com
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81
EFFICIENT - One man can easily install the
LADTECH SYSTEM in minutes. The rings nest together

including a finish spacer ring and a 2% slope adjustment ring for a precision fit.
SAFE - It usually takes four men to lift and place a
concrete grade ring, which break and can cause back
and bodily injury, the LADTECH SYSTEM eliminates
that hazard, helping reduce comp claims. A 4" HDPE
Ladtech Ring only weigh 9 pounds.
COST EFFECTIVE - LADTECH products speed
manhole installation and repair efficiently, allowing the
site to be closed in one day and reducing overall cost
from 20% - 30% or more, based on conditions. No water,
mortar or bricks are needed, just a few simple tools.
The LADTECH System is the only

manhole grade adjustment system
made in the USA from 100% Recycled
Plastic Polyethylene also acquired in
the USA. Ladtechs HDPE manhole
adjustment rings provide a proven
alternative to concrete grade or adjustment rings and is the most advanced
alternative manhole grade adjustment
system available anywhere. The material
is renowned for its ability to stand up
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damage or deformity for generations.
Follow LADTECH, INC.
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Proven Products
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Specialists in High Pressure

Hose | Fittings | Adapters
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www.spirstar.com
Toll Free: 800.890.7827 | Fax: 888.893.1255

SPIR STAR 2014
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Cleaner July 2014
Why Buy Harben?

Advanced Radial Piston Design
Exclusive Five Year Warranty
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Quality equipment for the maintenance & trenchless
rehabilitation of collection systems since 1983.

Logiball Test & Seal Packers
Multisize Pipe Plugs
Stopinfiltration through pipe joints &

lateral connections in collection systems
&preventerosionoffinesintothesewer.
Pressure Testing Blocking

Bypass Pumping
Lateral Cleaning Launchers
Clean laterals from the

mainline sewer asfar as

40 feet.
Ellipticalpipe
LateralPackers
Mainline Packers
108
Factory replaceable sleeves available
Carriers for Sectional CIPP

Lateral Liners
Available for 2, 3, 4 5& 6

pipes. Models available for
bends & push rod option.
Factory replaceable sleeves available
Multisize Flow Through Carriers
For mainline cipp sectional liners 6
through 36 pipes
Factoryreplaceablesleevesavailable
TEL:18002465988TEL:4186569767FAX:4186535746
84
Cleaner July 2014
Flow Diversion Plugs
Model D plugs are ideal for

manhole rehab
WWW.LOGIBALL.COM
PRODUCT NEWS
PRODUCT SPOTLIGHT
Hydro-demolition unit safely
removes, resurfaces concrete
By Ed Wodalski
The BlackHawk BHK-100 hydro-demolition and scarification system
from StoneAge can be universally mounted to a skid-steer, telehandler
or other hydraulic equipment for horizontal or vertical work. Unlike
mechanical methods for removing concrete, such as jackhammers, the
BHK-100 cleans and decontaminates embedded metal elements and
rebar in concrete without damaging adjoining infrastructure, leaving
adjacent concrete sections intact and providing greater adhesion for
bonding new concrete.
Weighing 1,200 pounds, the unit has a removal rate of 8.4 cubic
feet per hour at 100 hp and can cut a path up to 48 inches wide. It has
a flow rate up to 50 gpm and delivers up to 22,000 psi.
Designed for updating infrastructure, such as roads, bridges,
spillways and parking garages, the unit also can be used for surface
preparation and coating removal.
The nice thing about the BlackHawk is by using high-pressure
water you can perform concrete demolition in a precise and controlled
manner, says Randy Parker, marketing manager for StoneAge.
Unlike jackhammers, the attachment does not produce fracturing
vibration or negatively affect the surrounding concrete. It also contains
dust and debris associated with jackhammers and is simpler to use than
more expensive hydro-demolition robotic machinery, he says.
Not only is it useful for the hydro-demolition of concrete but you
also can use it for the scarification of concrete and removal of coatings,
Parker says. Its not unlike doing surface prep with a shotgunning tool.
You can adjust the pressure, flow and rate the unit travels across the
concrete to best suit a

range of applications.
Operated through
the use of an implements
auxiliary
hydraulic
system, nozzle rotation
and traverse speeds can
be monitored via wireless
display viewable from the
drivers seat. Operating
height can be adjusted,
along
with
rotation
and traverse, to vary
the amount of material
removed.
The operator can sit safely in the cab of the skid-steer and operate
the unit using the auxiliary hydraulic controls, rather than out in the
blast area, Parker says.
Once you have a setup, its easy for a second shift operator to
continue the demolition process. He can dial in the same exact readings
[rotation, traverse, height] and get the same constant result.
The unit is equipped with a single-port nozzle for demolition;
an optional scarification head is available. 866/795-1586; www.
stoneagetools.com.
MCELROY SHELTER AND PIPE-HANDLING SYSTEM
The QuickCamp shelter and pipe-handling system from McElroy

Manufacturing enables a single operator to butt fuse polyethylene pipe from
8-inch IPS to 36-inch O.D. by remote control with the MegaMc PolyHorse
inside a lighted, insulated and climate-controlled enclosure. The 21-foot-8-inch
by 24-foot-7-inch shelter houses a hydraulically powered 1236/900 or 824/630
fusion carriage with room for an office, breakroom or storage for extra gear. It
also includes electrical outlets and can be set up by two people. 918/8368611; www.mcelroy.com/fusion.
86
Cleaner July 2014
GUARDAIR PNEUMATIC GUN VAC
The pneumatic Flexible Gun Vac from Guardair Corp. has an 18inch by 1 5/16-inch O.D. tapered flexible metal extension. The tapered
vacuum inlet accepts standard 1 1/4-inch vacuum accessories. Designed
for industrial cleaning, features include comfort grip, filtration collection
bag and dual 1/4-inch FNPT air inlets (bottom and rear). 800/482-7324;
www.guardaircorp.com.
CONTINUED >>
OPTRONICS COMBO LAMP
ISUZU 2014, 2015 N-SERIES DIESEL MODELS
Isuzu Commercial Truck of America introduced its lineup of 2014 and

2015 model year N-Series diesel trucks. The 2014 NPR ECO-Max features
increased frontal area, enabling non-air-deflector models to handle bodies
with inside heights up to 85 inches. The 2015 NPR-HD, NQR and NRR
models feature the 4J 3.0 liter, four-cylinder turbo-diesel engine with Denso air
conditioning compressor, along with 19.5-inch Bridgestone M895 low rolling
resistant tire for improved fuel efficiency. 866/441-9638; www.isuzucv.com.
PLASTIC ODDITIES CLEAN-OUT PLUG PULLER
KNIPEX TOOLS ALLIGATOR PLIERS
CONDUX UNDERGROUND HYDRAULIC PULLER
EXAKTIME MOBILE 2.0 FOR APPLE DEVICES
The 9-inch, half-inch thick STL68 Combo Lamp from Optronics

International is a combination LED stop, tail, turn and backup light that
mounts to the vehicle surface. 800/364-5483; www.optronics.com.
Alligator XL water pump pliers from Knipex Tools have a forged box-joint
design that locks on pipes and nuts. The 16-inch pliers have a thin head and
joint to fit into tight locations. Weighing less than 3 pounds, the pliers have
11 notch adjustments for up to 3 1/2-inch gripping capacity. 847/398-8520;
www.knipex-tools.com.
The Mobile 2.0 time tracking app from ExakTime for all IOS devices,
including Apple iPhone and iPad products, features Team View, a GPS-enabled
oversight option that enables a supervisor to view a map showing the clock-in
coordinates of all company employees. 877/435-6411; www.exaktime.com.
HAMMERHEAD LATERAL PIPE LINING TRAILER
The HydraLiner lateral pipe lining and bursting trailer from HammerHead
Trenchless Equipment features resin racks, swing-out halogen work light,
7,500-watt generator, Line-X lined floors, insulated walls and ceilings, 30-gallon
7 cfm air compressor, toolbox, air conditioning units with heat strips, LED
lighting, first-aid kit, fire extinguisher, work tables and storage. The 18-foot
88
Cleaner July 2014
Gold package includes steel frame with Armaguard Frame protection and
Z-tech undercoating. The 26-foot Platinum aluminum trailer includes a climatecontrolled epoxy resin closet and 3/4-inch white interior walls protected by a
24-inch kick plate. Customization options are available. 800/331-6653; www.
hammerheadtrenchless.com.
The clean-out plug puller tool from Plastic Oddities opens lines under
pressure while containing and directing waste into a disposable container.
Available in kits, tools are designed for 1 1/2- to 2-inch and 3- to 4-inch cleanouts. Each kit contains sockets for most clean-out plugs. Housings are made
of impact- and corrosion-resistant PVC, while the flexible boots are made of
chemically resistant flex PVC. 800/438-5327; www.plasticoddities.com.
The ARS709 hydraulic puller from Condux Tesmec is designed for a

range of underground pulling applications, including power transmission
and distribution cable installation. Features include 20 tons of pulling force,
negative self-acting hydraulic brake, integrated hydraulic dynamometer,
hydraulic cooling system and advanced user controls. The pull, speed monitor
and recorder provide real-time data on pulling operations. 800/533-2077;
www.condux.com. C
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91
INDUSTRY NEWS
Hino Trucks names vice president
HammerHead names pipe

ramming, product specialist
Hino Trucks named George Daniels senior vice president

of sales and customer service. He had served as Hino Trucks
vice president of service operations.
Optronics releases vehicle lighting catalog
George Daniels
Optronics International released its 2014 lighting product catalog. Available

for download from the companys website, www.optronicsinc.com, the catalog
includes 523 new products.
United Rentals completes National Pump acquisition

United Rentals completed the acquisition of National Pump, including 37
branch facilities in the United States and Canada. The $780 million purchase
price included $765 million in cash and approximately $15 million in stock.
AEM, Ditch Witch produce vacuum excavator safety video

Ditch Witch, a member of the Association of Equipment Manufacturers
Underground Equipment Manufacturers Council, collaborated on the production
of a vacuum excavator safety video. Available through the AEM Store, the video
promotes best practices in the operation of vacuum excavation equipment, as
well as how to protect underground utilities from damage.
The COMPLETE CCTV Sewer Inspection System

from CYCLOPS ELECTRONICS
NOW NG
TI
CELEBRA ST
OUR 31
YEAR!
P O R TA B L E O R M O U N T E D O N Y O U R C H O I C E O F V E H I C L E
Known
for Prompt
Service!
Manufacturer of Quality Sewer TV Systems Since 1978
123 Commerce Ave. | Boerne, TX 78006 | Phone: 830-249-9756

Fax: 830-249-8535 | E-mail: [email protected] | www.cyclopstv.com
DEALERSHIPS AVAILABLE IN SOME AREAS

92
Cleaner July 2014
NexTraq named TAG Top 40 Innovative Technology Company

NexTraq, a GPS fleet and asset tracking company, was named by the
Technology Association of Georgia (TAG) as one of its Top 40 Innovative
Technology Companies. The award recognizes Georgia-based technology
companies for their innovation, financial impact and efforts at spreading
awareness of the states technology initiatives.
Chevin Fleet Solutions

names account manager
Chevin Fleet Solutions named Bradley Furie national
account manager for sales development across the Western
United States.
SubSurface joins Sprayroq network
Bradley Furie
HOBAS recertified to ISO 9001, 14001

HOBAS Pipe USA was recertified in accordance with ISO 9001 and 14001.
The certificates verify the establishment and application of quality (9001) and
environmental (14001) management systems for development, production, sales
and customer service of centrifugally cast fiberglass-reinforced polymer mortar
(CCFRPM) pipes.
Honda Engine names sales manager

American Honda Power Equipment, a division of American Honda Motor
Company, named Dan Wahn national sales manager for Honda Engines in the
United States, including distributors and original equipment manufacturers. C
The Economical Valu-Pac

Color System is easily
rolled on its own wheels
and transported by pickup
or van.
CYCLOPS ELECTRONICS, INC.
Bob Harr
SubSurface of Moorhead, Minn., joined the Sprayroq Certified Partner

Network and will provide spray-applied polyurethane for infrastructure
rehabilitation in Minnesota and the Dakotas.
The CYCLOPS Vehicle

Mounted Color TV System
comes with choice of color
camera and transporter.
HammerHead Trenchless Equipment named Bob Harr

pipe ramming and product specialist. The founder of Harr
Technologies and Silver Fox Construction, Harr will assist
project engineers with trenchless pipe installation techniques
and the drafting of pipe ramming specifications.
Whats
Your
MONEY
Machine?
Do you have a go-to service vehicle

or high-tech workhorse tool that
conquers many jobsite challenges?
Let us know about it at
[email protected] and well
consider highlighting your
most valuable performer in
our Money Machines feature.
FEATURING OUR
PHANTOM
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This is the most efficient static cleaning nozzle

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Get A FREE Nozzle Extension*

with your nozzle purchase for answering the
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for the name of the nearest dealer to you
(Hint: FA)
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Conical ceramic inserts hold their dimensions longer, and significantly reduce turbulence, delivering
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Interested Dealers please contact [email protected]
Nozzles
Advanced Infrastructure Technologies, LLC
www.advancedworld.com
93
Locate
Live Water Lines

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Since 1956
800.346.1956
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This Is The Nozzle Youve Been Waiting For

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CORPORATION
The Root Rat is the easiest and most versatile root

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Tim Jones, owner
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3/4" - 1" root rat combo kit.

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Hot or cold water jetters from 4 gpm at

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94
Cleaner July 2014
1-800-288-7873 330.874.4300
www.chempure.com
HIGH PRESSURE PUMPS TO 40,000 PSI

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BUYING OR SELLING A BUSINESS
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THE ORIGINAL LIQUID SMOKE

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Add a Blower with 15 of duct for only $350!

Add a 5 Minute Escape Respirator for only $500!
SM
800.362.0240
www.mtechcompany.com
96
Cleaner July 2014
> Your equipment is very expensive and we

would be happy to supply references on our
quality work. Just call Terry or Stan!
ERICKSON
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A Draineld
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OBLITIROOT
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septicdrainer.com
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CALL FOR UPDATED LIST OF
EQUIPMENT
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fax: 509.785.3770
e-mail: [email protected]
TANKS FOR YOUR BUSINESS!
1.5% Dichlobenil
$238 for 12 4 line

applications - shipping
included
509.785.2955
PUMPS & QUALITY COMPONENTS
Sewer Line Foaming Root

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Formulated for improved
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.com
35 HP Vanguard
On Sale For Only
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> We understand when your equipment is

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NEW OWNERS
CHECK OUR NEW RATES
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> We service push rod reels, cameras and

> We are an authorized service center for
command modules. We repair most brands.
General Wire, Ratech, Vision and Ridgid.
www.turbo-fog.com 1-800-394-0678
Superior Smoke Testing
The Most Cost Effective Method to

Find Sources of Surface Inflow
Since 1977
Protect Your Camera Head

Negotiates 6"-12" pipelines
Stays centered at all times
Make a 90 bend in 8" pipe & up
Toll Free:
(888) 745-7775
MARKETPLACE ADVERTISING
Waterblaster
Rentals & Sales
Houston, Texas
Boatman Industries
1K to 50K psi
60 hp to 1000 hp
Waterblasters & Accessories
Used Equipment Sales
713-641-6006
www.boatmanind.com
GREASE
PROBLEMS?
PREMIUM Grease
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with
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OR CALL 800-223-3083
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Electric Eel, GatorCams, Vision Intruders
and Vivax Inspection Cameras,
Locators, Command Modules and Cables
New & Refurbished Inspection

Equipment For Sale
by:
Rental Equipment Available

Ask
About
Our
48-Hr.
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Around
Time
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Operator Protection Against

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UHP Protective Fabric
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Fits All Manufacturers
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jetlances.
772.286.1218 www.alljetting.com
Made
in the
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ARE OUR
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DYNAMIC REPAIRS
40 Arnot St., Unit 20
Lodi, NJ 07644
[email protected]
www.dynamicrepairs.net
DYE TRACERS
Solutions
for:
Certified to
ANSI/NSF 60
Infiltration
Septic Systems
Cross Connection
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Striving to build a product

that will make your job more
productive, safer & profitable
All Jetting Technologies, Inc.
INSPECTION CAMERAS
973-478-0893
[email protected]
1-800-394-4987
Affordable UHP Waterjetting

is Here... Quality UHP waterjetting
parts, nozzle tips,
Daily & Weekly Rates
Division of Kingscote Chemicals
www.brightdyes.com 1-800-394-0678
Trailer Jetters
Gas or Diesel
More
Power
per
GPM!
A Simple Solution for

Slippery PVC Pipe -
The Right Wheels
AmericanJetter.com
866-9HI-FLOW
We now resurface all makes

of steel transport wheels
CALL JERRY AT 714-697-8697
www.cuaclaws.com
Cementitious
Manhole
Rehab
Products
706.654.3677
www.awcookcement.com
www.awcookcement.com
k
t
97
classif ieds
see photos in color at www.cleaner.com
BLOWERS
Two (2) used Roots blowers - both run
great and are ready for your truck. One
Myers jetter pump, 65 gallons at 2,000psi.
Call 270-256-2817
(C07)
HaZaRDOuS WaStE unitS

New 3,200 U.S. gallon, carbon steel, DOT
certified 407/412 vacuum tank; dump
type with full open rear door and a Presvac
PVB-750 vacuum-pressure pump installed
on a 2014 Peterbilt 348 cab and chassis.
(Stock #13577A-D) www.VacuumSalesinc.
com, (888) Vac-unit (822-8648). (CBM)
BuSinESSES
2000 Harben jetter 4016: 4,000psi @

12.9gpm, 300-gallon water tank, Hatz
diesel engine, 1,300 hours. .....$18,000
C08
920-585-9924, Wi
WWW.ROOtERMan.cOM. Franchises
available with low flat fee. New concept. Visit
website or call 1-800-700-8062 x26. (CBM)
jEttERS-tRuck
Routes now available for the first time. We

are looking for motivated owners who are
looking to build a business. Includes company leads and complete office support as
well as training. An owner operator can earn
$2,000+ per week. Plumbing or mechanical
background is helpful. 30K for new territories
or 129K for established territory. Contact Bill
at 516-785-6600.
(C12)
jEttERS-tRaiLER
Xtreme flow Hot/cold jetter! Model

#HJ2TA8536, tandem axle trailer, 35 hp
Vanguard 8.5 gpm @ 3,600 psi, 325gallon water tank, 300' hose, General
Pump. List $34,995. On sale for $29,995.
Fully loaded!
800-213-3272
www.hotjetusa.com
CBM
1995 Vactor Model 2103 on Ford F800 diesel. Excellent condition. Garage kept. 44,604
miles. Automatic transmission. $14,900.
Call 908-203-0999.
(C07)
Jack Doheny Supplies Inc. offers a full range
of late model combo units and DOT industrial
vacuum loaders. Call us @1-800-3DOHENY.
(CBM)
jEt VacS
cOMputER SOftWaRE
FreeServiceReminderSoftware.com,
FreeServiceDispatchSoftware.com,
FreeRouteManagementSoftware.com.
(C07)
2005 freightliner condor: Vactor 2110

w/Roots PD blower, ISM 350hp Cummins,
46 rears, 20 front. Ex-utility co. truck.
56,147 miles, 5611 hours. ....... $69,900
814-696-4343, pa
C07
DRain/SEWER
cLEaning EquipMEnt
Used and rebuilt cable machines in stock:
RIDGID K-7500, K-40, K-60, K-1500, Spartan #1064, #300, #100, Electric Eel model
#C machines. The Cable Center: 800-2577209.
(CBM)
fMc jetter: 65gpm @ 1,500psi, 300gallon tank. 65hp 4-cyl. gas motor. New
tires, brakes system, bearings, seals,
hubs, muffler. Rebuilt carb. 500 foot
new hose plus 175 foot used hose in
great shape. Unit is ready to go, needs
nothing. Runs and tows like a dream.
........................................ $11,500 OBO
call 804-334-9210
CBM
1997 Vac-con truck: 92k miles, 10yard, 3-stage fan, tandem axle. Ex-municipal unit, new tires, fresh paint. 636
hours, super clean! .................$47,990
call 757-592-4186
C07
2005 Sterling Vac-con: Rebuilt CAT
engine, auto. Rebuilt FMC 65gpm @
3,000psi pump. Hydroexcavation,
3-stage fan. .................... $88,000 OBO
call 317-773-7996, in
C08
Cleaner
AverAge
Monthly
CirCulAtion
reAChes
27,756
reAders!
2110 Vactor fan unit: Doheny remanufactured unit - gently used. 80gpm @
2,500psi. 210hp diesel w/Allison auto.
transmission. 1,000-gallon fresh water,
10-yard body. Everything works. Located in Nashville, TN. Great deal! Will go
quick! ..................................... $75,000
call Brien for info:
615-843-6828, tn
C07
H2008 Sewer Equipment co. 747

Series: 2008 sewer jet, hydro-flushing/
video taping underground piping trailer.
Caterpillar diesel (86hp) with less than
100 hours! 600 feet of 3/4 jet hose, root
cutter. More upgrade options, call for details. .......................................$69,995
C07
509-539-4649
2002 freightliner fL-70, Ram Jet

V-8015-TRS, 80gpm 2,500psi pump,
1,500-gallon stainless tank, 3126 CAT,
Allison auto., air conditioning. Southern
municipal truck, 95,456 miles. $36,900
814-696-4343, pa
C07
2008 Camel combo sewer cleaner, 10-yard
debris tank, 80gpm, 2,000psi. PD blower,
water recycling system. Low miles, low
hours. $165,000. Call 813-489-3108 (C07)
1998 Vac-Con 3-Stage: Municipality-owned

tandem truck. Ready to work with 82k miles.
12 yd., 1,300 gallons of water. Hydraulic
pump on rear door. $40,000. 813-267-2968
(C07)
2005 10 yd. PD Vactor mounted on 2004
IH 7500 chassis. DT466 engine and Allison
transmission. 1,500-gallon water capacity.
18 blower rated at 4,500cfm. 800 capacity hose reel with new hose and 80gpm @
2,500psi water pump rating. Approximately
112,000 miles and 10,500 hours. Southern
municipal truck. Ready to work. $125,000.
Call Todd @ 800-321-6929.
(C07)
P L A C E Y O U R A D O N L I N E AT w w w. c l e a n e r. c o m I T S A LW AY S T H E R E T O M E E T Y O U R B U S Y S C H E D U L E
98
Cleaner July 2014
2004 Sterling Safe Jet Vac by Clean Earth.

Roots blower, Myers 80gpm water pump.
Dump body. $89,000. 559-276-0186 (C07)
1985 Ford Camel: 34k original miles. 714
hours on meter. Works and runs well, used
regularly. Call 616-638-6204
(C07)
1991 Volvo Camel 200: Tandem axle. Great
condition. Ready for work. $35,000. Green
Bay, WI. 920-655-7302 or 920-866-9109.
(CBM)
Pre-owned 2002 Sterling LT 9500 cab

and chassis with a Clean Earth Safe Jet
Vac 1015 Combo Unit. (Stock #3876C)
www.VacuumSalesinc.com, (888) Vacunit (822-8648).
(CBM)
pipELinE
REHaBiLitatiOn
One trade-in model of Pipe Genie heavy-duty,
pipe bursting equipment. Excellent condition,
looks new, 30-ton, 100 feet cable, full 2-year
warranty. 877-411-7473.
(CBM)
Vac-Con V390LHA combination unit with

Roots 827 blower, 1999 International Model
2554 cab and chassis. (Stock #3918C)
www.VacuumSalesinc.com, (888) Vacunit (822-8648).
(CBM)
pOSitiOnS
aVaiLaBLE
LEaSE/financing
Looking for experienced Vactor, Guzzler,

CCTV, grout and manhole rehab operators.
Southern New England-based company.
Some overnight travel required. Pay based
on experience. Please send resume or contact info to [email protected] (C08)
north Star commercial credit: Commercial loans for trucks or equipment. Flexible
purchase programs to fit your budget. 21
years in the industry. Contact tom Myers
- 877-804-2274.
(CBM)
LOcatORS
Used RIDGID NaviTrack, Gen-Eye Model 100
and Goldak Model 4400. The Cable Center
800-257-7209.
(CBM)
MiScELLanEOuS
Titan 8000 series, high performance, RIDGID
8000 Zero-Gravity. The Cable Center: 800257-7209.
(CBM)
nOZZLES
SappHiRE nOZZLES for UHP, laser-etched,
heat treated, excellent quality, fantastic
savings! 772-286-1218. info@alljetting.
com; www.alljetting.com.
(CBM)
paRtS & cOMpOnEntS

Fan for Vactor 800, 810, or 1200. New in
Box. Cost $2,300. Make offer. Can e-mail
pictures if desired. 520-240-5015. AZ (C07)
LOOKING FOR CHANGE? 35-year Montana

business has immediate openings for experienced drain technicians. Cleaning, jetting,
video, pumping, lining, plumbing. Wages
DOE. Relocation benefit negotiable. Call 406788-3204 for information.
(C08)
Master distributor of sewer rehabilitation
equipment is looking for an EXPERIENCED
National Sales Representative. This position
requires the individual to have an understanding of sewer rehabilitation and lining
processes from the field. He/she must be
able to work independently and with OEM
sales partners to achieve sales goals. The
specialist must enjoy working in a fastpaced small company environment where
teamwork and initiative are paramount for
overall company success. The candidate
must also have the ability and willingness to
demonstrate the equipment in the field. This
is a national sales position and does not require relocation. This position requires 65%
(out of town) travel. College or equivalent
technical training required. Basic knowledge of sanitary sewer systems. Experience in capital equipment sales. Ability
to execute a clearly defined sales process.
Effective at prospecting. Ability to work
within company CRM. Please send resume to
[email protected]
(C07)
P L A C E Y O U R A D O N L I N E AT w w w. c l e a n e r. c o m
Call Us First For Your Equipment Needs

Hablamos Espaol
See our full inventory at www.StandardEquipment.com
1983-2010 Vactor jet-vacs available. Check

out our inventory at www.ahequipment.com,
email: [email protected] or call 800753-7566 for more.
(C11)
Units, nozzles, hoses, accessories and

safety gear. From High Flow 65 GPM
Units to High Pressure 6,000 PSI Units
and everything in between. The best
products and the best advice in the
business.
800-538-8464 | 770-740-9917
CBM
www.usjetting.com
2004 Vactor 2100, PD Blower, 80 GPM water system, less than 40,000 miles,
loaded with options and previously owned by a municipality, unit to be
reconditioned by a factory authorized service technician.
2011, 2008 and 2007 Vactor HXX, PD blower, 12 cubic yard body, 1,300
gallon water capacity, 10 GPM water system, water heater, remote pendent,
loaded. Fully inspected and rebuilt by authorized dealer.
2002 Freightliner FL80, Vactor

V6015 Ramjet, shrouded
enclosure, 3" Y-strainer
at pump, rodder
pump ball
valve drains,
telescoping/
rotating reel
600' rear
mounted, low water alarm light, 60 GPM @ 2000 PSI system, accumulator water
system, stainless steel water tank, water relief valve, Caterpillar 6 cylinder/7.2L
diesel engine, Allison MD automatic transmission.
2006 US Jetting model 4018300TRL, Hatz diesel engine, US Jetting

rodder pump, 300 gallon water capacity, telescopic hose reel, 300' of
new sewer hose, 18 GPM @ 4000 PSI, (2) tool boxes
Join Standard Equipment Company on Facebook

and StandardEquipMe on Twitter, for
special offers & industry events!
312-391-3089
99
pOSitiOnS aVaiLaBLE
Ottawa, IL based company seeking CUES
Inspection Operator Wanted with minimum
two years experience. Must have knowledge
of sewer systems, ability to read project
prints as well as a strong understanding of
computers. Class A CDL, PACP credentials
a plus, Granite Software a plus, Traveling
a must. Please forward resume to: nodig@
ppi-liner.com. Only qualified candidates will
be contacted. No phone calls please. Great
earning potential with benefits.
(C07)
Hydro Excavator Rental Sales Representative: Hydro Excavation Truck Sales
& Rental company is seeking experienced,
motivated sales representatives to expand
existing client base. Sales experience in
rental to hydroexcavation contractors, oil &
gas industry, heavy commercial trucks and/
or equipment required. Excellent commission program. Send resume or contact info to
[email protected]
(C07)
East Coast Sales and Product Consultant:
CCTV pipe inspection equipment manufacturer accepting applications for experienced
underground infrastructure rehabilitation
sales and product consultant. The position
entails direct technical selling of sewer,
water and well rehabilitation products to
municipal water and waste water utilities,
industrial clients, consulting engineers and
contractors. Maximum 30% out of office
travel is required. Skills/Experience required
is 5 years technical sales experience in related field or 2 years experience and college
degree. Public speaking in the form of product presentations and field demonstrations.
Candidate will represent product at trade
shows and conferences. Must be able to lift
70 lbs. Valid, insurable drivers license and
passport required for occasional international
travel. Base salary plus commission. Criminal
background check required. Drug free, equal
opportunity employer. Submit resume and
references to [email protected] (C07)
GapVax, Inc., a nationally recognized manufacturing business, is seeking a talented,
highly motivated individual to fill a full-time
Sales Position in the Midwest (Iowa based
preferred) region. GapVax is the leading
manufacturer of industrial and municipal
vacuum units and hydroexcavation units in
the United States. We provide the most reliable, comprehensive, and efficient mobile
vacuum units in the industrial and municipal markets. Specifications of the position
are listed on our website, www.gapvax.
com, click on the Now Hiring link in the left
hand column. Send resumes to Lthomas@
gapvax.com or 575 Central Avenue, Johnstown, PA 15902.
(CPMGBM)
Wanted! Global pump manufacturing company seeking a District Sales Manager for
central United States. Based in Houston, TX.
Send resume to [email protected]. (C08)
puMpS
Buy & Sell all makes and models, new &
used vacuum pumps & high pressure water
pumps, and good used replacement parts.
Call for an inventory sheet and save. www.
VacuumSalesinc.com, (888) Vac-unit
(822-8648).
(CBM)
Ritchie Yellow Jacket Recovery System &

BULLET 7 cfm pump. The Cable Center: 800257-7209.
(CBM)
Bosch Brute hammer drill with cart irons.
The Cable Center: 800-257-7209. (CBM)
RIDGID model #300 with stand, RIDGID tristand vises, RP 330 ProPress kit. The Cable
Center: 800-257-7209.
(CBM)
tV inSpEctiOn
Honda model WP40X, 8 hp, 4 with hoses.

Honda 4 hp, 2 pump with hoses. The Cable
Center: 800-257-7209.
(CBM)
New, never used Myers D65-20 water
pump. List price: $17,992. Sell for $9,750.
New Rockford power take-off part number
4-11182 - $700. 714-381-4141.
(CBM)
REntaL EquipMEnt
LATERAL REINSTATEMENT CUTTER RENTAL, 2 to 18 diameter. Reasonable
rates, weekly/monthly. Training available.
Contact: Sean Lipscomb, 443-866-8612,
[email protected]
(C09)
2005 cuES ford E450 Main Line CCTV

Truck: Low hours! Only 27k miles. Lateral launcher systems, 2 cameras. Unit
super clean! Ex-municipal truck, work
ready! ..................................... $37,900
call 800-627-0778
C07
Liquid vacs, wet/dry industrial vacs, combination jetter/vacs, vacuum street sweeper & catch
basin cleaner, truck & trailer mounted jetters. All
available for daily, weekly, monthly, and yearly
rentals. VSi Rentals, LLc, (888)Vac-unit
(822-8648) www.vsirentalsllc.com. (CBM)
SERVicE/REpaiR
Dynamic Repairs - inspection camera
Repairs: 48 hour turn-around time. General
Wire, Ratech, RIDGID, Electric Eel Mfg, Gator
Cams, Insight Vision, Vision Intruders. Quality
service on all brands. Rental equipment
available. For more info call Jack at 973478-0893. Lodi, New Jersey.
(CBM)
***www.servicewithasmile.com*** Sewer cam Reel and camera Repair: authorized for general Wire, Ratech, Vision &
Ridgid. quality service on all brands.
need more info? just call terry or Stan.
Electronic Repair co., Birmingham, aL
35206. 205-836-0454; email: repair@
servicewithasmile.com.
(CBM)
complete, turnkey televising system

includes Aries Taurus TR1000 track tractor, pan & tilt camera, 800+ of Mean
Green video cable, PC, double monitors,
printer, DVD burner, and all controls necessary for CCTV inspection. Great as a
complete, ready-to-go system for televising. 1993 Series 30 Chevy cargo van.
.................................$38,499 complete
call 906-786-0460, Mi
[email protected] C07
2006 cuES pipe Ranger complete

inspection system. Includes crawler, 2
camera heads, cable reel, riser, Granite XP software, PRODATA 2000 control
unit, rack-mounted computer, 4 sets
extra wheels. Good condition with 1,121
hours. Call for pricing and availability.
651-645-5726, Mn
C07
New, never-been-used Aries TR3300
Pathfinder pan & tilt camera system. 6
steerable self-propelled tractor, 20 downrigger assembly, Saturn III HV color case
unit video/keyboard/control module/DVD/
VCR. Matches pipe contour, power forward/
reverse, steer-left/right, superior maneuverability.Continuous-duty drive motors, 6 relined to 24 sewer lines. 512Hz detachable
locating beacon. Rear-viewing camera quick
retrieval - up to 200/min. $35,000 OBO.
925-784-0330
(CBM)
if you are using an
tOOLS
t&t tools: Probes, hooks. Probes feature
steel shafts with threaded and hardened
tips. The insulated Mighty probe tested
to 50,000 volts. top poppers open manhole covers easily. Free catalog. www.tandt
tools.com. Phone 800-521-6893. (CBM)
used RSt & cuES Sewer cameras:

RST OE3 camera model 10-1650 with
8 crawler/transporter. Model 32-5021
CUES 0Z2 camera with ultra shorty
transporter. Also: Brand new ultra shorty
transporter not pictured. CUES camera
reel. All together for ................$25,000
For individual items please contact
Stuart: [email protected]
or call 510-692-2242, ca C07
2003 ford E-450, RST equipment,

Omni 3 System. Fully functional, Ready
for work. Stock# 03-21. ......... $40,000
www.letsrollautoandequipment.net
719-494-4927, cO
C07
800 nuMBER
in your ad, be sure it can be used

in all areas nationwide.
100
Cleaner July 2014
2011 IBAK Panoramo System including Panoramo 150 digital inspection camera for 6 to
12 pipelines, 1,640 feet of F/O cable, cable
reel, BS7 control unit, and Panoramo PC
mounted in a 14 box Chevy gas truck. Used
system, former demo with minimal miles and
hours. Box includes a/c, heat, operators station, like-new cabinetry, sink, etc. $199,000.
Call Todd @ 800-231-6929.
(C08)
1998 Envirosight Rovver 125 inspection
crawler, extra wheels, aux. lights, riser.
Build out in 1990 Chevrolet van includes
office and rear work areas. Air conditioning, tool boxes. V8 engine, 22,000 miles.
St. Paul, MN. 651-645-5726.
(C07)
AVALON SERVICES - We buy, sell & service
most brands of pipe inspection equipment.
Used Pearpoint EXPLOSION PROOF - tractor
& pushrod systems in stock. We are certified
for EX repair. Contact [email protected] or
call Lou Brents at 713-849-3900
(C09)
Used and rebuilt camera kits in stock: RIDGID
Mini Compact, Mini Color, Standard SelfLeveling, General Gen-Eye I, II and III, Aries
Seeker, and SRECO kits. The Cable Center:
800-257-7209.
(CBM)
NEED TRACTION? We make aftermarket

more aggressive pads and chain assemblies
for all chain-driven camera tractors. Custom,
dependable, double-hole fabrication secured
to high quality carbon steel chain, or just
pads and rivets. Samples upon request. Pipe
Tool Specialties LLC: 888-390-6794; Fax
888-390-6670; www.yourtractionpads.com
or email [email protected]
(CBM)
CUES inspection truck. 1997 Chevy 3500,
CUES Pro-Data DVD software, OZII camera pan and tilt, optical zoom. Ultra shorty transporter. $29,000. 319-759-7774
(C07)
MAINLINER Buying & Selling Used Equipment. CANADA & USA PEARPOINT MAINLINE EQUIPMENT ONLY. Will buy complete
Pearpoint trucks. Will buy your old system.
Do you need used parts? 399, 599 Reels;
420, 448 Tractors; 494 Digital and Zoom
420 light heads. Call: 1-800-265-4298 or
[email protected]
(C08)
CUES K2 SYSTEM: Steerable Compact Pipe
Ranger (CPR), OZ3 camera, 1000 gold cable,
auto cable reel, CPU, CCU, wireless controllers, six different wheel sets, two different
wheel spacer sets, tool and manual. Like new
(app. 40 hours) at 20% off list. Call 866-9368476 or [email protected].(CBM)
VacuuM LOaDERS
WatERBLaSting
2010 Vacall ATR1213, 12-yard debris body,

1,300 U.S. gallon water, Hydroexcavation machine mounted on a 2009 Sterling LT-9513 with a Hibon SIAV 8702 trilobe blower - 5,300 cfm. (Stock #2151V)
www.Vacuum Salesinc.com, (888) Vacunit (822-8648).
(CBM)
1998 Volvo Guzzler: Wet/dry industrial air
mover, 27 Roots blower, 18-yard debris
body. Refurbished by FS Solutions in 2011.
khtrucks.com 972-938-1905
(C07)
Gardner Denver T-375M: Bare Shaft

pump. Gardner Denver T450M Bare Shaft
pump. Gardner Denver TF-375M 21 gpm
@ 10,000 psi. Gardner Denver TX-450HB
21gpm @ 20,000 PSI. Gardner Denver TF450MB 52gpm @ 10,000 psi. NLB 10-200.
34 gpm @ 10,000 psi. HT-150S 25 gpm
max 10,000 psi max, Shell Side Machine,
Wheatley 165: 30 gpm @ 10,000 psi.
Wheatley 125 with aluminum bronze fluid
end. Boatman Ind. 713-641-6006. View @
www.boatmanind.com.
(CBM)
1998 Mack Keith Huber King Vac Liquid Ring

wet/dry vacuum truck, 2,800-gallon tank,
full-open rear door/dumping tank, 92,000
miles. khtrucks.com 972-938-1905 (C07)
WATER JETTING EQUIPMENT: We sell, repair

and retrofit water blasters. Visit us at: www.
waterjettingequipment.com or phone 714259-7700.
(CBM)
1999 Freightliner Clean Earth Safe Vac: 27

Roots blower, stainless steel tank, 18-yard
debris body. khtrucks.com 972-938-1905
(C07)
40,000 psi Sapphire Nozzles, UHP hoses &

replacement parts. Excellent quality & prices.
772-286-1218, [email protected], www.
alljetting.com.
(CBM)
WantED
Wanted to Buy: Vactor 2100s and late model
Guzzlers. Cash. 800-336-4369.
(CBM)
SOLD
Reach over 26,000 potential buyers each month when you list your
equipment in the classified section. Plus, your listing is placed automatically online at the Cleaner website. In addition, your ad will be
placed in the Pumper e-Trader, an electronic magazine that is e-mailed
to readers. Thats three ways to move your equipment out of the yard!
Sell your
equipment in
Cleaner
classifieds
Why wait?
Go to
Cleaner.com/classifieds/place_ad
Scan the
code
with your
smartphone.
101
Pressure Washers, Replacement Engines,

Pumps, Parts & Accessories
THREADED
2 .99
JETTER KIT
49 .99
24" CLEANER
50' 4K HOSE
REPLACEMENTS
54.99
9 .99
ACCESSORIES
QC 4 PACK
ROTATING 4K
39 .99
GX390QA
599
PORTABLE REEL
739
375
WaterCannon.com
399
3,899
YEARS OF
SERVICE
15 .99
DRAIN CLEANER
1,299
HOT WATER
24.99
RECOIL
3300 PSI
399
44.99
DUCT CLEANER
TRIGGER 5K
WASHERS
NOZZLES
SEWER 4 PACK
DIESEL POWER
VACUUM SYSTEM
1.800.333.WASH
(9274)
Industry Trained Staff available from 8:30 a.m. to 9:00 p.m.

weekdays E.S.T.
Orlando | Phoenix | Minneapolis | Hattiesburg | Melbourne | Toronto | Bogota
International: 1-321-800-5763 ext.115
Water Cannon
is proud to be a
MWBE
SPARTAN TALKS TOUGH.

Roger Short, California
S PA R TA N R E P S I N C E 1 9 7 4
JIM HAD HIS 81 CABLE MACHINE AND A

CLASSIC BACK-TO-BACK TOILET SITUATION.
Well, I got a call from a job site the other day. Jim had his 81 cable machine and was facing a classic
back-to-back toilet situation, where a neighboring apartment had a bathroom up against the one he was
working on. He wanted to make sure that he didnt run his cable too far into the line
and end up causing a whole other mess. I told him we make a drop head for
that sorta thing, which I knew he had. So he was able to make money on the
job, instead of flushing it down the tube.
Tough Customer Preferred Product: Model 81 Cable Machine
FOR T OUG H CU S TO M E R S .
SINCE 1943
This compact, lightweight machine operates vertically or

horizontally to clear bathtubs, showers, toilets and sinks.
Pipe sizes: 11/4" 3" diameter

Weight: 35 lbs.
Cable lengths: up to 50'
8 0 0 . 4 3 5 . 3 8 6 6 | SPARTANTOOL.COM

July 2014

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FOR DRAIN AND PIPE CLEANING, INSPECTION AND REHABILITATION PROFESSIONALS

Hot-water jetter gives contractor an edge

Dogs sniff out wastewater problems

Reinvesting in your business

Profile: Hunting for Solutions

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C-More Pipe Services builds a reputation for excellence among municipal

Tech Perspective: Four-Legged Leak Detection

Canine crews scent human waste to help trace failing wastewater

Expo Spotlight: Improved Access

FOR DRAIN AND PIPE CLEANING, INSPECTION AND REHABILITATION PROFESSIONALS

Hot-water jetter gives contractor an edge

Dogs sniff out wastewater problems

Reinvesting in your business

Cleaner July 2014

Money Machines: Bringing the Heat

Money Manager: Time to Reinvest?

Better Business: Can You Bear the Market?

Safety First: Underground Protection

Guest Editorial: Pay Now or Pay Later

From the Editor: Targeting Success

Be sure to check out our exclusive online content

Hot-water jetter gives Colorado contractor an edge when it comes to clearing

Website provides database of utility damage prevention technologies

Spotlight: Hydro-demolition unit safely removes, resurfaces concrete

Waterblasting and Waterjet Cleaning and Accessories

Introducing our CS6Pak digital recording

REQUEST A FREE ONSITE DEMO AT 800.769.7743 | RIDGID.COM/COMPACT2

FOR DRAIN AND PIPE CLEANING, INSPECTION AND REHABILITATION PROFESSIONALS

Published monthly by COLE Publishing, Inc.

CIRCULATION: Circulation averages 27,756 copies per month.

2014 COLE Publishing Inc.

Water & Wastewater Equipment,

Indiana Convention Center

Cleaner July 2014

DOES YOUR LINING COMPANY SUPPLY

This cutter can go

Perma-Liner is the exclusive distributor for North America.

PERMA-LATERAL SCRIM LINER

SCRIM-ENFORCED PIPE LINER

Stretch-resistant lining material for use with the

3mm, PVC coating with Patented Polyester Scrim Reinforcement.

1-866-336-2568 Toll Free

Covered by US Patent Nos. 7,343,937; 7,448,413; 7,588,055; and 7,753,081

F. S. Solutions ....................................... 24, 67

Your Equipment SUPERSTORE Since 1995

Amazing Machinery, Inc. ............................77

Cam Spray ...................................................84

Gardner Denver Waterjetting Systems .......35

General Pipe Cleaners ....................................2

Gorlitz Sewer & Drain, Inc...........................81

Scooter Video ..............................................45

Spartan Tool, LLC ...................................... 104

Perma-Liner Industries, LLC..........................9

Standard Equipment Company ..................99

Picote Solutions. .........................................72

PipeLogix, Inc. .............................................18

PrimeLine Products, Inc. .............................91

StoneAge, Inc. ...............................................4

Coast Manufacturing ..................................91