ISO 17021 Manual Documentation

D121: DEMO OF ISO/IEC 17021:2011 DOCUMENT KIT
Price 720 USD

Complete editable document tool kit (Policy, manual, procedures, forms,
audit checklist, Exhibits etc.)
Buy: http://www.globalmanagergroup.com/iso-17021-documents-
manual-procedures-checklist.htm
www.globalmanagergroup.com E mail [email protected] Tele: +91-79-2656 5405 Page 1 of 9

A. The entire Editable Document kit has 6 main directories as below.

Sr.
No.
List of Directory Document of Details
1.
Manual 16 files in Ms. word
2.
Procedures 10 procedures in Ms. word
3.
Work Instructions 04 work instruction in word
4.
Formats / Templates 37 formats in Ms. word
5.
Policies 04 policies in Ms. word
6.
Audit Checklist more than 350 questions
Total 76 files quick download in editable form by e delivery

To get more information about ISO 17021:2011 documentation kit Click Here

Chapter-1.0 CONTENTS OF ISO/IEC 17021:2011 DOCUMENT KIT
(More than 75 document files)

Price 720 USD

B. Documentation: -
Our document kit is having sample documents required for ISO/IEC 17021:2011
accreditation for Certifying Bodies as listed below. All documents are in word and you can
edit it. You can do changes as per your company need and within 5 days your entire
documents with all necessary controls are ready and our many organization are certified
globally in 1
st
trial with the help of our documents from any stringent accreditation audit.

Under this directory further files are made in word Document as per the details listed below.
All the documents are related to calibration laboratory.
1. Quality Manual (10 Chapters and 6 Annexure):
It covers sample copy of Quality manual and clause wise details for how ISO/IEC 17021:2011
systems are implemented. It covers list of procedures as well as overview of organization and
covers tier1 of ISO/IEC 17021:2011 documents. It is having total 10 chapters covering company
profile, amendment sheet, index, clause wise details as per ISO/IEC 17021:2011 for
implementation, sample Quality policy and organization chart. It covers sample copy of Quality
manual and clause wise details for how ISO/IEC 17021:2011 systems are implemented. It covers
list of procedures as well as overview of organization and covers tier1 of ISO/IEC 17021:2011
documents.
1.1 Table Of Contents
Chapt
er No.
Subject
Revision
No.
Page
No.
ISO/IEC
17021:2011
Clause Ref.
Section 1
1 Table of contents and amendment record Sheet 0 1 5 -------------
2 Authorization statement and Company profile 0 1 5 -------------
3 Control and distribution 0 1 2 -------------
Section 2
4
Principles
0 1 3 4.0
4.1 General
4.2 Impartiality
4.3 Competence
4.4 Responsibility
4.5 Openness
4.6 Confidentiality
4.7 Responsiveness to complaints
5
General requirements
0 1 6 5.0 5.1 Legal and contractual matters
5.2 Management of impartiality
Price 720 USD

5.3 Liability and financing
6
Structural requirements
0 1 3 6.0 6.1
Organizational structure and top
management
6.2 Committee for safeguarding impartiality
7
Resource requirements
0 1 7 7.0
7.1 Competence of management and personnel
7.2
Personnel involved in the certification
activities
7.3
Use of individual external auditors and
external technical experts
7.4 Personnel records
7.5 Outsourcing
8
Information requirements
0 1 6 8.0
8.1 Publicly accessible information
8.2 Certification documents
8.3 Managing Directory of certified clients
8.4 Reference to certification and use of marks
8.5 Confidentiality
8.6
Information exchange between a
certification body and its clients
9
Process requirements
0 1 23 9.0
9.1 General requirements
9.2 Initial audit and certification
9.3 Surveillance activities
9.4 Recertification
9.5 Special audits
9.6
Suspending, withdrawing or reducing the
scope of certification
0 1 23 9.0
9.7 Appeals
9.8 Complaints
9.9 Records of applicants and clients
10
Management system requirements for
certification bodies
0 1 5 10.0
10.1 Options
Price 720 USD

10.2
Option 1: Management system requirements
in accordance with ISO 9001
10.3
Option 2: General management system
requirements
Annexure
Annexure1 Organization chart 0 1 3 ========
Annexure2
Impartiality committee Constitution, Roles and
responsibilities
0 1 4 ========
Annexure3
Certification committee Constitution, Roles
and responsibilities
0 1 3 ========
Annexure4 Document map 0 1 2 ========
Annexure5 List of procedures 0 1 ========
Annexure6 Glossary of terms 0 1 ========
Note: The Revision No. and Issue No. given above are at the time of issue of this manual. If
any page is amended then latest Issue No. of such pages is recorded in amendment
record sheet.

2. Procedures (10 procedures):
It covers sample copy of mandatory procedures covering all the details like purpose, scope,
responsibility, how procedure is followed as well as list of exhibits, reference documents and
formats. The list of sample procedures provided is as below.
List of Procedures
1. Procedure for document and data control
2. Procedure for record management
3. Procedure for Internal audit
4. Procedure for Corrective and Preventive actions
5. Procedure for management review
6. Procedure for Human resources
7. Procedure for complaints and appeals
8. Procedure for Marketing, contract and contract review
9. Procedure for audit planning, conducting and reporting
10. Procedure for Certificate issue, suspension and withdrawal
3. Work Instruction (04 Work Instructions):

It covers work instruction tables for guideline to staff for working. It covers work instruction and
activities for good work practices. It covers guideline for establishing controls on significant
aspects, work instructions for operators as well as standard operating procedures. It is useful for
testing process control and establishes effective laboratory management system with good
laboratory practices culture. It covers sample dos and donts and guideline tables in the form of
Price 720 USD

exhibits as per details given below. The process model is also given to give overall interlink ages of
all the documents.
List of Exhibits
1. WI_01 Work Instruction for auditor qualification
2. WI_02 Work Instruction for Sub contractor job responsibility
3. WI_03 Work Instruction for Man day estimation
4. WI_04 Work Instruction for Guidelines for ISO 9001 audit
4. Blank sample formats (37 sample formats)
It covers sample copy of blank forms required to maintain records as well as establish control and
make system in the organization. The samples given are as a guide and not compulsory to follow
and organization is free to change the same to suit own requirements. It can be used as templates
and more than 40 formats are prepared as per list given below.
List of Formats
Sr.
No.
Name of Forms
1. Internal Audit Schedule
2.
Evaluation of threats to impartiality of certification process for all standards risk
treatment plan
3. Training calendar
4. Identification of training needs
5. Competency Measurement - Operations Director
6. Competency Measurement - MD & ED
7. Competency Measurement - Marketing
8. Competency Measurement - Impartiality Committee
9. Competency Measurement - Certification Committee
10. Competency Measurement - Auditor/Subcontractor /Expert (ASE)
11. Competency Measurement - Appeals Committee
12. Competency Measurement - Admin Resource
13. Customer Satisfaction Survey Form
14. Deviation Note
15. Audit Report Review Checklist
16. Audit Notification
17. Change to Contract
18. Client contract review report
19. Questionnaire
Price 720 USD

20. Incident Report
21. Competence Authorization records & evidence Summary
22. Witnessed Audit Report
23. Auditor Training Plan
24. CPD Form
25. Corrective / Preventive Action Request
26. Internal Audit Report
27. New Standard / EAC Code Application Form
28. Contract of Employment
29. Sub-contractor Agreement
30. Annual Confidentiality, Impartiality and Competency Declaration
31. QMS Auditor Qualification Summary
32. EMS Auditor Qualification Summary
33. Performance Appraisal Form
34. Quotation Format
35. Stage 1 Audit Report
36. Stage 2 & Surveillance Audit Report
37. Register of Approved Firms / withdrawn firms / Suspended firms

5. ISO/IEC 17021:2011 Policies (04 Policies)

It covers sample copy of mandatory policies covering all the details as per ISO/IEC
17021:2011 requirements for Inspection Agency (Issue the lists of operating procedures
are listed below.)
List of Policies
1. Quality Policy
2. Confidentiality Policy
3. Impartiality Policy
4. Impartiality Committee Members

6. ISO/IEC 17021:2011 Audit Questionnaire (more than 350 question)

There covers audit questions based on ISO 17021:2011 requirements. It will be very good
tool for the internal to make audit questionnaire while auditing and make effectiveness in
auditing. Total more than 350 questions of ISO 17021:2011. It can be used as a very good
tool for logically auditing during internal audit for ISO 17021:2011.

Price 720 USD

Global manager group is a progressive company and promoted by a group of qualified
engineers and management graduates having rich experience of 20 years in ISO
consultancy and management areas. The company serves the global customers through
on-site and off-site modes of service delivery systems. We offer a full range of consulting
services geared towards helping all types of organizations to achieve competitiveness,
accreditations and compliance to international standards and regulations. So far we had
more than 1200 clients in more than 45 countries. Our ready made training and
editable document kit helps the client in making their documents easy and make
them complying to related ISO standard faster.
1. Our promoters and engineers have experience of more than 1200 companies globally
for management training, ISO series consultancy. We had clients in more than 45
countries.
2. Highly qualified 40 team members (M.B.A., Degree engineers) and owner is having rich
professional experience (since 1991).
3. We have 100% success rate for ISO series certification of our clients from reputed
certifying body and branded image and leading name in the market.
4. Suggest continual improvement and cost reduction measures as well as highly
informative training presentations and other products gives payback within 2 months
against our cost.
5. So far more than 50000 employees are trained by us in ISO series certification.
6. We had spent more than 60000 man-days (170 man years) in preparing ISO
documents and training slides.
Global Manager Group is committed for:

1. Personal involvement & commitment from first day
2. Optimum charges
3. Professional approach
4. Hard work and update the knowledge of team members
5. Strengthening clients by system establishment and providing best training materials in
any areas of management to make their house in proper manner
6. To establish strong internal control with the help of system and use of the latest
management techniques

Chapter-2.0 ABOUT COMPANY
Price 720 USD

3.1 Hardware and Software Requirements
A. Hardware: -
Our document kit can be better performed with the help of P3 and above computers
with a minimum 10 GB hard disk space.
For better visual impact of the power point documentation you may keep the setting of
colour image at high colour.
B. Software used in Documentation kit
Documents written in word 98 and window 2000 programs. You are therefore required
to have office 2000 or above with word 98 or above and power point
3.2 Features of Documentation kit: -
Contains all necessary documents as listed above and comply with the requirements of
ISO Standards and more than 1000 man days (9000 hours) are spent in preparation of
document kit
Written in Plain English
It will save much time in typing and preparation of documents alone.
User-friendly and easy to learn.
Developed under the guidance of experienced experts having experience of more than
200 companies ISO implementation globally.
Provides model of a Management system that is simple and free from excessive
paperwork
Chapter-3.0 USER FUNCTION
Price 720 USD

1. By using these documents, you can save a lot of your precious time while preparing the
ISO documents.
2. Take care for all the section and sub sections of ISO/IEC 17021:2011 standard and
helps you in establishing better system.
3. Document kit enables you to change the contents and print as many copies as you
need. The user can modify the documents as per their industry and create own ISO
documents for their organization
4. Ready made templates and sample documents are available which can reduce your
time in document preparation
5. Save much time and cost in document preparation
6. The audit questions helps in making perfect audit checklist You will get better control in
your system due to our proven formats

For purchase Click Here BUY
Visit our web site for more documentation kit:
http://www.globalmanagergroup.com/E-Shop.aspx

Chapter-4.0 BENEFITS OF USING OUR DOCUMENT KIT

ISO 17021 Manual Documentation

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D121: DEMO OF ISO/IEC 17021:2011 DOCUMENT KIT

Price 720 USD

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