Extended Manufacturer Warranty Insurance: Proposal & Policy Schedule

EXTENDED MANUFACTURER WARRANTY INSURANCE
Proposal & Policy Schedule

Please provide all Information requested and answer all questions fully to enable us to process your warranty. If there is insufficient space provided for any details please attach a separate sheet of paper. Agent Details Dealer Name Westcorp Capital Dealer No. AM00001 Insured Details
First Insured Title First Name Last Name Address Postcode Home Phone Business Phone Mobile Phone Email Address Date of Birth ABN Registered for GST MR. JAMES DAMITA 25 MAIN ST ZARA NEW SOUTH WALES 2484 4104564564 Second Insured Title First Name Last Name Address Postcode Home Phone Business Phone Mobile Phone Email Address Date of Birth ABN Registered for GST
Policy Number: 0003001662
ISN
A01982
01/01/1980 No
Corporate Details
Company Name Address Suburb State, Postcode Business Phone ABN Number Registered for GST
Vehicle Details
Make Model Compliance Year Reg No. HONDA CR-Z COUPE 2013 AS12 VIN Number Drive Type Odometer at purchase Vehicle Use 2A1S12S1251 1200 PRIVATE Body Type Cylinders Transmission Fuel Type 24 0 28/02/2014 COUPE 4 CONTINUOUS VARIABLE
Factory Warranty Start date Vehicle Purchase Date Financier (if financed) Vehicle Modifications
28/02/2014 28/02/2014 TOYOTA FINANCIAL SERVICES
Factory Warranty Length (mths) Statutory Warranty Length (days) Date First Registered
Cover Term
Type of Cover Vehicle Use Dealer Service Waiver 36 Months EXTENDED MANUFACTURER WARRANTY Period Of Insurance The vehicle must be less than 5 years old and travelled no more than 125000 kms. PRIVATE Vehicle Class B NO From: 28/02/2016 To: 28/02/2019
Premium Details
Premium Details Net Premium GST on Premium Stamp Duty Total Premium . Declaration by Insured Person(s) I/We declare that; I/We have answered all questions truthfully and have not withheld any relevant information. I/We certify that any answers not in our own handwriting have been checked by me/us and are correct. I/We have read and understand the PDS and Policy Document and agree to be bound by all terms and conditions. I/We agree that the Proposal and Policy Schedule is the basis of the insurance contract. I/We agree to allow the administrator to obtain any relevant information from the financier or interested parties. Agent Name: Westcorp Capital Agent No: AM00001 ISN: A01982 $ 2140.22 $ 214.05 $ 117.73 $ 2472.00 Payment Details Finance Credit Card Cash Other
When the premium has been paid the Proposal & Policy Schedule may be used as a Tax Invoice. This Cover is underwritten by VIRGINIA SURETY COMPANY, INC
Generated: 28/02/2014 at 09:54 PM
Document ID: TWG AMIA EMW 0513/001
EXTENDED MANUFACTURER WARRANTY INSURANCE

Proposal & Policy Schedule
Please provide all Information requested and answer all questions fully to enable us to process your warranty. If there is insufficient space provided for any details please attach a separate sheet of paper. Agent Details Dealer Name Westcorp Capital Dealer No. AM00001 Insured Details
First Insured Title First Name Last Name Address Postcode Home Phone Business Phone Mobile Phone Email Address Date of Birth ABN Registered for GST MR. JAMES DAMITA 25 MAIN ST ZARA NEW SOUTH WALES 2484 4104564564 Second Insured Title First Name Last Name Address Postcode Home Phone Business Phone Mobile Phone Email Address Date of Birth ABN Registered for GST
Policy Number: 0003001662
ISN
A01982
01/01/1980 No
Corporate Details
Company Name Address Suburb State, Postcode Business Phone ABN Number Registered for GST
Vehicle Details
Make Model Compliance Year Reg No. HONDA CR-Z COUPE 2013 AS12 VIN Number Drive Type Odometer at purchase Vehicle Use 2A1S12S1251 1200 PRIVATE Body Type Cylinders Transmission Fuel Type 24 0 28/02/2014 COUPE 4 CONTINUOUS VARIABLE
Factory Warranty Start date Vehicle Purchase Date Financier (if financed) Vehicle Modifications
28/02/2014 28/02/2014 TOYOTA FINANCIAL SERVICES
Factory Warranty Length (mths) Statutory Warranty Length (days) Date First Registered
Cover Term
Type of Cover Vehicle Use Dealer Service Waiver 36 Months EXTENDED MANUFACTURER WARRANTY Period Of Insurance The vehicle must be less than 5 years old and travelled no more than 125000 kms. PRIVATE Vehicle Class B NO From: 28/02/2016 To: 28/02/2019
Premium Details
Premium Details Net Premium GST on Premium Stamp Duty Total Premium $ 2140.22 $ 214.05 $ 117.73 $ 2472.00 Declaration by Insured Person(s) I/We declare that; I/We have answered all questions truthfully and have not withheld any relevant information. I/We certify that any answers not in our own handwriting have been checked by me/us and are correct. I/We have read and understand the PDS and Policy Document and agree to be bound by all terms and conditions. I/We agree that the Proposal and Policy Schedule is the basis of the insurance contract. I/We agree to allow the administrator to obtain any relevant information from the financier or interested parties. Agent Name: Westcorp Capital Agent No: AM00001 ISN: A01982 Payment Details Finance Credit Card Cash Other
When the premium has been paid the Proposal & Policy Schedule may be used as a Tax Invoice. This Cover is underwritten by VIRGINIA SURETY COMPANY, INC
Generated: 28/02/2014 at 09:54 PM
Document ID: TWG AMIA EMW 0513/001
Extended Manufacturer Warranty

Product Disclosure Statement and Policy Wording
Product Disclosure Statement Prepared on Tuesday, 7 May 2013 Insurer: Virginia Surety Company, Inc (ABN 63 080 339 957) Australian Financial Services Licence number 245579
Promoter: Australian Motor Insurance Agency Pty Ltd (ABN 68 162 886 286)
SECTION 1 Product Disclosure Statement

Important Information About This Policy
The Purpose Of This Product Disclosure Statement
The purpose of this Product Disclosure Statement (PDS) is to give You the information You require to make an informed decision about whether or not to apply for the Cover provided by the Extended Manufacturer Warranty. Before deciding to purchase this Policy, You should read this PDS and Policy carefully to understand the Cover provided by the Policy and its exclusions. This PDS details the significant features of the Policy, including the Policys benefits, risks and information about how the insurance premium is calculated. The information is general and does not take account of Your individual needs.
This PDS, including the Proposal & Policy Schedule, forms Your contract of insurance with Us. Provided You have paid the premium, We will insure You during the Period of Cover subject to the terms and conditions set out in this PDS. Capitalised terms and expressions used in this PDS have the meanings given to them at the beginning of the Policy Wording in Section 2. We suggest You store these documents in a safe place.
Who Is The Insurer?

This insurance policy is underwritten by Virginia Surety Company, Inc (VSC) (ABN 63 080 339 957) of Level 2, 74 Doncaster Rd, Balwyn North, VIC 3104. In this PDS, the insurer is called We, Us or Our. We hold an Australian Financial Services Licence, number 245579. You can contact Us: by phone on 1300 131 306 by faxing Us on 03 9862 3299 by writing to Us at PO Box 246 Balwyn VIC 3103 by emailing Us at [email protected] .
The Warranty Group Australasia Pty Limited (The Warranty Group) (ABN 37 005 004 446) administers the Policy on Our behalf. The insurance Policy is promoted by Australian Motor Insurance Agency Pty Ltd (AMIA) of Unit 17, first floor 885 Albany Hwy, East Victoria Park WA 6101. In effecting this insurance policy, the dealer is acting as an agent of VSC, and not as Your agent. Some of Your insurance premium is paid to the agent as commission. Details of the commission received by the agent are set out in the Financial Services Guide that the agent will provide to You.
Eligibility
To Be Eligible For This Policy The Vehicle Must Meet The Following Requirements: The Vehicle must be under Manufacturer Warranty when policy is not being purchased with the Vehicle; The Vehicle has complied with all of the Manufacturer Service Requirements; The Vehicle must be less than 5 years old; and The Vehicle must have travelled less than 125,000 kms.
Australian Consumer Law

Your rights under Australian Consumer Law commence from the date of purchase and may run for the life of the product that You have purchased.
Page 2 of 19 Document ID: TWG AMIA EMW 0513/001
The benefits of the Extended Manufacturer Warranty as set out in this PDS and Policy Wording, work alongside and in addition to the rights and remedies to which You may be entitled under Australian Consumer Law. In no way does the Extended Manufacturer Warranty limit Your rights under the Australian Consumer Law.
Features And Benefits Of The Policy

The Policy is an insurance policy with the following significant features and benefits: Extends the Manufacturers Warranty (subject to the terms and conditions of this policy); Provides protection after the Manufacturer Warranty has expired; Offers You a choice of three Cover Terms - 12, 24 or 36 months all with unlimited kilometres; The Period of Cover ceases on the first to occur of the following: o Upon expiry of the selected Cover Term; and o The Vehicle is sold and no valid Transfer of Ownership Form is accepted by Us; and Subject to Our approval, the Policy can be transferred to the Vehicles new owner when a private sale takes place.
Policy Exclusions
The insurance policy is not a repair and maintenance plan, but intended to cover unforseen Defect/s, Failure/s or Fault/s of Your Vehicle. There are a number of policy exclusions, including: Normal Wear & Tear or deterioration of parts; Parts other than those covered by the Manufacturer Warranty; Circumstances where the Vehicle has been subjected to misuse, abuse, or negligence; Fluids and parts which have not failed and which are replaced during servicing; Any claims where We are not contacted for authorisation prior to the commencement of repairs; or Losses resulting from accidental damage.
This list does not include all policy exclusions. Please refer to the Policy Exclusions section of the Policy Wording to ensure that You are aware of all exclusions which apply to the Cover provided.
Significant Risks
You should be aware of the following risks associated with the Policy: Disclosure Obligations: Failure to comply with disclosure obligations may have consequences in relation to the Cover being provided or may affect a claim being paid. These consequences are outlined under Your Duty of Disclosure in the Policy Wording. Policy Coverage: Our liability under this Policy is excluded in certain circumstances and We will not be liable for any claim if the following occurs: Fraud; Non Disclosure; Non payment of premium; or Breach of Service Requirements
Please Note: The above list is not intended to be all inclusive, rather an indication. Variation to Your Cover: It is important that You notify Us of any change to Your circumstances, including if You change Your address. We reserve the right to obtain an independent assessment and valuation report in the event of any claim. The maximum We will pay for any one claim is the market value of Your Vehicle as defined in the Glasss Dealer Guide.
How To Apply
To apply for Cover, the Proposal & Policy Schedule will need to be completed via our electronic system by the dealer. Upon completion You will be given a copy of the Proposal & Policy Schedule for You to sign confirming its accuracy.
What Is The Cost?

The premium payable for Your insurance Policy will be shown on Your Proposal & Policy Schedule. In setting premiums, a number of factors are taken into consideration. These factors may include: term chosen; the purchase price of the insured Product; and the type and specifications of the insured Product.
In the event that the premium is not received in full, within 30 days from the date of purchase, all cover will cease. For further details please refer to the Cancellation section of the Product Disclosure Statement. The amount of the premium will be calculated and provided to You in the Proposal & Policy Schedule before You acquire the Cover. You may also be required to pay one-off fees in the following circumstances: upon the transfer of Your Cover to a new owner of the Vehicle, a $88 (Inc GST) transfer fee applies (see page 10 of the Policy Wording for details); upon the cancellation of Your Cover (other than during the cooling-off period), a $110 (Inc GST) cancellation fee applies (see page 9 of the Policy Wording for details).
Taxation Information
Premiums are subject to Goods and Services Tax (GST) and stamp duty incurred by Commonwealth and State Governments. These amounts will be shown separately on Your Proposal & Policy Schedule. GST will also affect any claim You make under the Policy. Please refer to the claims section on page 10 for full details. Generally, Your premiums are not tax deductible and claims payments are not assessable income for tax purposes unless You purchase Your Policy for business purposes. This taxation information is a general statement only. You should seek professional taxation advice for information about Your personal circumstances.
Cooling Off Period

We understand that all customers needs are different. Accordingly as part of this Policy We offer a 14 day Cooling Off Period. If You should decide for any reason whatsoever that this Policy does not suit Your individual needs, You may cancel this Policy and receive a full refund as long as no claims have been lodged. To cancel the Policy within the Cooling Off Period and receive a full refund, please advise Us of Your request in writing: by mail: PO Box 246, Balwyn VIC 3103 by email: [email protected]
To cancel Your Policy at other times, please refer to the How Can Your Policy be Cancelled section in the Policy Wording on page 9.
How To Make A Claim

You should refer to page 10 of the Policy Wording for the information regarding making a claim under the Policy.
Dispute Resolution
Should You have a concern relating to any area of Our business or Your Policy You may request that it be dealt with by the supervisor or manager directly responsible for that area. If Your complaint is not resolved by the Supervisor or Manager, Your complaint may then be referred to Our Internal Disputes Panel. You can contact Our Internal Disputes Panel: by phone on 1300 654 611 by writing to Us at PO Box 246, Balwyn VIC 3103; or by emailing Us at [email protected]
We will respond to Your complaint in writing within 15 working days provided they have all the necessary information. Our dispute resolution process is provided to You free of charge. If You are not satisfied with the outcome of Our process You may refer the matter to the Financial Ombudsman Service (FOS). The FOS may be contacted: by phone on 1300 780 808 (local call fee applies); by fax on (03) 9613 6399; by writing to GPO Box 3, Melbourne VIC 3001; by emailing them at [email protected] on the web http://www.fos.org.au
The FOS provides an independent service which will investigate Your complaint and provide a ruling at no cost to You.
The General Insurance Code Of Practice

Virginia Surety Company, Inc participates fully in the General Insurance Code of Practice. The Code was developed with the objective of raising the standards of service and practices in the insurance industry to a level that seeks to achieve total customer satisfaction. The Code aims to improve the quality of policy documentation and information provided to consumers; employee and agent training; claims handling and dispute resolution. Please contact Us if You would like to obtain Our brochure on the Code.
Your Privacy
Virginia Surety Company, Inc is bound by the National Privacy Principles contained in the Privacy Act 1988. By submitting a Proposal & Policy Schedule, You will be supplying Us with personal information. We collect this information so that We can assess the risk and determine the appropriate terms and conditions that will apply. If We accept Your Proposal, We will use the information so that We can administer Your Policy, including processing claims and responding to Your queries. The information collected is held by Us and will be disclosed to Financiers and/or service providers such as assessors or loss adjusters, as well as companies in The Warranty Group. With some exceptions You have rights of access to, and correction of, Your personal information upon request. We value the privacy of personal information and We ensure that information about You is handled as permitted and required by law. Please contact Our Privacy Officer on 1300 131 306 if You have any queries or would like a copy of Our privacy brochure.
Financial Claims Scheme

If We become insolvent, this policy may be protected under the Federal Governments Financial Claims Scheme administered by APRA. This means that if You meet certain eligibility criteria You may receive payment under the scheme. For more information please see www.apra.gov.au or contact the APRA hotline on 1300 131 060.
Subrogation
When We pay a claim under the Policy, We have the right to take over and enforce any right You may have to recover the loss from another party. We may do this in Your name and You have an obligation to assist Us as required.
Jurisdiction
This Policy shall, at all times and in all respects, be governed by and subject to the laws of the State or Territory in Australia where this Policy was issued and whose courts shall have jurisdiction in any dispute arising under or in connection with this Policy. This condition shall not preclude the parties from agreeing to submit any dispute to Arbitration, or to any other form of Alternative Dispute Resolution, after it has arisen.
SECTION 2- Policy Wording

Definitions
Some words have a special meaning in this Policy. These words are listed below. Cover: means the protection provided by this Policy. Cover Term: means the number of months specified in the Proposal & Policy Schedule as the term of the Cover. Covered Component: means a part of the Vehicle that was originally covered by the Manufacturer Warranty. Dealer Warranty: means the minimum statutory warranty obligations of motor vehicle dealers as dictated by legislation in each state and any warranty coverage provided by the dealer. Defect/s, Failure/s or Fault/s: means Defect, Failure or Fault in factory material or workmanship of a Covered Component but does not include Normal Wear & Tear. Duly Authorised Dealer: means the selling dealer listed in the Proposal & Policy Schedule, an authorised servicing dealer for vehicles of the same make as the insured Vehicle or a dealer appointed by Us. Manufacturer Warranty: means the original equipment warranty coverage provided by the Manufacturer from the date of registration of the vehicle. Normal Wear & Tear: means the gradual reduction in operating performance of a Covered Component of the Vehicle, having regard to the age of the Vehicle and the distance it has travelled. Period of Cover: means the period beginning on the date the Cover commences and ending on the date the Cover ceases, as defined under the heading When am I covered? in the Policy Wording. Policy: means the Extended Manufacturer Warranty. Policy Exclusions: means the circumstances which the Policy does not cover, as set out under the heading Policy Exclusions in the Policy Wording. Policy Wording: means the policy wording set out in Section 2 of this PDS. Proposal & Policy Schedule: refers to the form on which You provide information about Yourself and the Cover that You have chosen and includes any written amendments We send You. Rule of 78: means the method of earning the premium over the term of the policy. The earnings are higher in the earlier months and gradually reduce over time. Transfer of Ownership Form: means the form of that name included in this PDS. Vehicle: means the vehicle described in the Proposal & Policy Schedule as the insured vehicle. You, Your: means the insured person(s) named in the Proposal & Policy Schedule. We, Us, Our: means the insurer, Virginia Surety Company, Inc (ABN 63 080 339 957).
Your Duty Of Disclosure

What You Must Tell Us and Why: When entering into a policy of insurance with Us You must answer Our questions honestly and You have a duty under law to tell Us anything known to You and which a reasonable person in the circumstances would include in answer to Our questions. We will use Your answers to decide whether or not to insure You and anyone else named on the Policy, and on what terms We will provide Cover. Who Needs to Tell Us: It is important that You understand You are answering questions for Yourself and those answers will affect anyone else You want to be covered under the Policy. You have the same duty to disclose this information to Us before You renew, extend, vary or reinstate a policy of insurance.
If You Do Not Tell Us: If You do not answer Our questions in this way We may reduce or refuse to pay a claim, or cancel the Policy. If You answer Our questions fraudulently, We may refuse to pay a claim.
Type of Cover
The Extended Manufacturer Warranty is not a repair and maintenance plan, but an insurance cover against sudden and unforseen Defect, Failure or Fault of Covered Components of the Vehicle during the Period of Cover. We agree to pay for the reasonable cost to repair or replace Covered Components of the Vehicle, or reimburse You, at Our option, due to Defect, Failure or Fault (subject to the limit of liability for the Cover as shown below and on the Proposal & Policy Schedule). If Covered Components require replacement the repairer may replace with a similar or reconditioned part. You can also choose a Cover Term of 12, 24 or 36 months for Your nominated Period of Cover. Your Proposal and Policy Schedule will show the Cover Term You have selected. The Cover Term is not necessarily the Period of Cover. You should refer to page 9 of the Policy Wording for details of the Period of Cover.
Limit of Liability
Each individual claim is limited to the market value of the Vehicle as defined by the Glasss Dealer Guide. The overall Policy benefit is the market value of the vehicle.
Policy Coverage
The Extended Manufacturer Warranty extends the Manufacturers Warranty subject to the terms and conditions of this Policy. Hence if Your Vehicle suffers a Defect, Failure or Fault, We will repair, refund or replace any Covered Component of the Vehicle that sufferers a Defect, Failure or Fault.
Policy Exclusions
Our liability to pay a claim under the Policy is excluded in the following circumstances: failure arising from Normal Wear & Tear and the gradual reduction in operating performance of the Vehicle or part; any item that requires periodic replacement as part of normal Vehicle maintenance including but not limited to: batteries, tyres, filters, hoses, brake pads and linings, spark plugs, belts, worm clutch, wiper blades, lubricants, coolants; parts other than those covered by Manufacturer Warranty; parts subject to recall by the Vehicle Manufacturer; parts and repairs subject to Manufacturer technical bulletins; parts which have not failed and which are replaced during routine servicing or maintenance; any loss caused through modification of covered parts or to any non-Manufacturer fitted part or directly related to or caused by the fitting of any non-Manufacturer fitted part; any part which is covered but not available (liability will be restricted to the required part only and not to any replacement or repair of an entire component); consequential loss or damage of any kind; Vehicles that have not been maintained in accordance with the service requirements of this Cover (see section below, titled Service Requirements); failure caused by misuse, neglect, abuse or improper servicing or any repairs required as a result of continued operation of the Vehicle once a Defect, Failure or Fault has occurred; any problem caused by the failure to maintain proper levels of fluids, fuels, lubricants or coolants or contamination of fluids; any problem caused by the use of contaminated or incorrect types and grades of fuel, oil or lubricants; any claims where We have not been contacted prior to the commencement of repair or repairs and where We have not issued an authorisation number; the costs incurred in improving or reconditioning the Vehicle or parts to a condition superior to that at the time of purchase; component parts or design elements which are found to have been defective at the commencement of Cover, or can be described as having an inherent design fault;
repairs to the Vehicle caused by corrosion, electrolysis, rust, fire, illegal use, malicious damage, impact, accident, earthquake, flood or other occurrence of nature, riot or civil commotion, war, invasion, strikes or resulting from nuclear fission, fusion or radioactivity; any freight costs for shipping pars; any workshop consumables and environmental disposal levy; diagnostic or dismantling costs unless accepted as part of an authorised claim; software upgrades, reprogramming or technical channel/upgrade; Any loss caused through having Your Vehicle modified from factory specifications (for example, addition of turbocharger, or instillation of oversize piston valves), unless the modifications are Manufacturer approved or installed; any loss attributed to the Vehicle being fitted with an LPG unit parts expressly excluded for engines running on LPG includes (but not limited to): air flow motors, fuel, pumps, injections, inlet and exhaust valves and/or seals, exhaust systems and all inlet tract components; any loss caused by not accepting service recommendations for additional repairs or adjustments; any loss caused by not following the Vehicle Manufacturers operating guidelines or exceeding the Manufacturers operating limits; repairs on superficial damage such as cosmetic or surface corrosion from stone chips or scratched in the paint; any loss covered by any other warranty or guarantee including dealer statutory warranty, Manufacturers Warranty and/or repairers guarantee; any repairs performed by a non authorised repairer; any loss arising from the mechanical failure of a Covered Component which has prior to the mechanical failure, been repaired by someone other than an authorised repairer; the cleaning of any component including the removal of any carbon or sludge; any loss outside of the Period of Cover; or any fraudulent loss.
The Policy will cease and no claims will be accepted for any Vehicle which: is being or has been used in competitions, rallies, racing, pacemaking, reliability trials, speed or hill climbing or by overloading of the Vehicle; is being used for or has previously been used for the conveyance of passengers for hire or reward, rental, delivery or courier use, Police or emergency vehicle, drivers instruction or tuition for reward; has been used for towing without suitable equipment as recommended by the Vehicle Manufacturer; or has an odometer reading that cannot be accurately determined.
In relation to the Policy Exclusions, You should also read the next section, titled Service Requirements carefully.
Service Requirements
It is a condition of Cover that Your Vehicle is maintained in accordance with the Manufacturers service recommendations as detailed in the Vehicle Owner s Manual. A Duly Authorised Dealer must carry out any service or repairs. Any Defect, Failure or Fault or any parts identified as needing repair or replacement or which are identified as a potential problem, including those identified while the Vehicle is still covered by Dealer Warranty or Manufacturer warranty, must be immediately rectified. Upon becoming aware of the development of any mechanical problem, You or any other person driving the Vehicle must take all necessary steps to minimise any damage that might arise. Failure to comply with servicing and repairs of the Vehicle in accordance with these requirements will end Your insurance Cover.
When Am I Covered?
The Period of Cover is the period beginning on the date Cover commences and ending on the date Cover ceases. Provided You have paid the premium, We will insure You during the Period of Cover subject to the terms, conditions and exclusions set out in this PDS. The start of Your Cover
Cover will commence on: the date that You purchase the Extended Manufacturer Warranty; or the date that the Manufacturer Warranty or Dealer Warranty expires.
The end of Your Cover Your Cover will cease on the first to occur of: at 4 pm on the date that the Cover Term has elapsed from the date the Cover commences; if the Vehicle is sold and no valid Transfer of Ownership Form is accepted by Us, within the specified timeframe. We receive and accept a request in writing from You to cancel Your Policy.
How Can Your Policy Be Cancelled?

Cooling-Off Period: You may cancel Your Policy during the cooling-off period. See page 4 for details. Other Cancellations: Cancellation by You You may cancel this Policy at any time: By writing to Us at PO Box 246 Balwyn VIC 3103; or By emailing Us at [email protected] .
Upon cancellation, no premium is refunded if a claim has been made. If the Policy is cancelled We will retain the requisite amount of the premium for the time that Cover has been provided together with Our cancellation fee of $110. Cancellation by Us We may cancel this Policy by giving You notice in writing in accordance with the Insurance Contracts Act 1984 for reasons including: non-disclosure misrepresentation non-payment of premium failure to comply with the conditions of this Policy
If We cancel Your Policy, no premium is refunded if You have already made a claim on the Policy. If You have financed the premium for this Cover, We will require the approval of the finance company before cancelling the Policy. Any refund will be made to the financier. If You or We cancel Your Policy We will refund Your premium (less any cancellation fee), but We may deduct a reasonable amount of the premium for the time on risk, reasonable administrative costs related to the acquisition and termination of Your Policy and any government taxes or duties that We cannot recover. Whilst the level of Cover We provide is maintained for the duration of the Policy, the level of risk changes over time. Generally the level of risk (or the Gap) is significantly higher in the early years and lower during the final years. Any refund provided will reflect these changing circumstances. We use the Rule of 78 to determine what refund is due.
Transfer
A valid Policy can be transferred to a new owner at Our discretion. Transfer can only occur if the Manufacturers recommended service schedule has been complied with and can be verified and evidenced by supplying copies of tax invoices or service history. If ownership of the Vehicle is transferred, Cover ends immediately, unless the Transfer of Ownership Form in this PDS is completed and submitted to Us, together with the transfer fee of $88 within 14 days after the transfer. Transfer is not available if the Vehicle is sold to or through a motor dealer, trader or auction house.
How To Make A Claim

Important conditions relating to claims Repairs must not commence unless authorised by Us. You may be asked to contribute toward the repair costs if the repairs being performed will restore the Vehicle to a better condition than that immediately prior to the Defect, Failure or Fault occurring. When settling a claim We have the right to take Normal Wear & Tear into consideration. You must ensure You take all reasonable steps to protect the Vehicle from further damage.
What do I do in relation to a claim? If an event occurs that gives You a claim, then You must: 1. 2. 3. Take Your Vehicle and Your Proposal & Policy Schedule to the dealer from whom it was purchased or, if this is not possible, any Duly Authorised Dealer or repairer authorised by Us. Provide proof of Your Vehicles service history. The dealer will contact Us on 1300 131 306 and provide their diagnosis of the problem, its cause and the estimated cost of parts and labour. If appropriate, We will authorise the claim, supply them with an authorisation number and approval to commence repairs. When work is completed You will need to sign the invoice and the dealer will forward it to Extended Manufacturer Warranty, PO Box 246 Balwyn VIC 3103. The invoice must show the number of hours, hourly rate, cost of individual parts, copies of sublet invoices and the authorisation number.
4.
If You experience any problems please contact Us on 1300 131 306 and We will contact the dealer on Your behalf. GST on claim payments When We make a payment under this Policy for the acquisition of goods, services or other supply, We will reduce the amount of any payment by the amount of input tax credit (ITC) that You are entitled to, whether or not that acquisition is actually made. In the case that a compensation payment is made under this Policy in lieu of payment for the acquisition of goods, services or other supply, We will reduce the amount of that payment by the amount of ITC You would have been entitled to had the payment been used to acquire goods, services or other supply. Claim recovery We reserve the right to take action to recover costs incurred by Us where We believe the incident is the responsibility of another party. When We do this, We may take action in Your name and You will be required to cooperate with Us and provide any information We may require.
Additional Benefits
In the event of an authorised claim, the following additional benefits are provided for under the Extended Manufacturer Warranty and will be reimbursed upon receiving receipts: Accommodation We will pay up to $100 per day, subject to an overall limit of $300 for all claims during the Period of Cover, if Your Vehicle is immobilised beyond 100km from Your usual home address and the repair is not completed on the day of Our authorisation of repairs. Car Rental We will pay up to $50 per day for car rental, subject to an overall limit of $300 for all claims during the Period of Cover if Your Vehicle is immobilised for more than two consecutive days after Our authorisation of repairs. Locksmith Service We will pay up to $100 for the services of a professional locksmith, subject to an overall limit of $300 for all claims during the Period of Cover, if Your Vehicles ignition or door key is lost, broken or accidentally locked in Your Vehicle. Towing We will pay up to $100 for any one claim, subject to an overall limit of $300, for all claims during the Period of Cover. Cover is only provided for costs incurred in excess of that provided by Your motoring organisation.
SERVICE RECORDS
These records will be required in the event of a claim. Please ensure that Your Duly Authorised Dealer completes and stamps to verify each service.
Service No: __________________

Date of Service ________________________ Kms at service _________________________
Subaru Assured Service Records Dealer Name _________________________
Invoice No ____________________________
These records will be required in the event of a claim. Dealer Stamp Name _______________________________ Please ensure that Your Duly Authorised Dealer completes and stamps to verify each service.
Service Adviser
Service Adviser Signature ____________________________
Service No: __________________

Dealer Name _________________________ SERVICE RECORDS Service Adviser Name _______________________________ These records will be required in the event of a claim.
Invoice No ____________________________
Dealer Stamp
Please ensure that Your Duly Authorised Dealer completes and stamps to verify each service.
SERVICE RECORDS
Service No: __________________

Dealer Name _________________________
Invoice No ____________________________
Service Adviser Name _______________________________
Dealer Stamp
Service No: __________________

Subaru Assured Service Records
Date of Service ________________________
Kms at service _________________________
These records will be required in the event of a claim. Please ensure that Your Duly Authorised Dealer completes Invoice and stamps to verify each service. Dealer Name _________________________ No ____________________________
Dealer Stamp
SERVICE RECORDS
Service No: __________________

Dealer Name _________________________
Invoice No ____________________________
Dealer Stamp
Service No: __________________

Date of Service ________________________
Kms at service _________________________
Dealer Stamp
SERVICE RECORDS
Service No: __________________

Dealer Name _________________________
Invoice No ____________________________
Dealer Stamp
Service No: __________________

Date of Service ________________________
Kms at service _________________________
Dealer Stamp
SERVICE RECORDS
Service No: __________________

Dealer Name _________________________
Invoice No ____________________________
Dealer Stamp
Service No: __________________

Date of Service ________________________
Kms at service _________________________
Dealer Stamp
SERVICE RECORDS
Service No: __________________

Dealer Name _________________________
Invoice No ____________________________
Dealer Stamp
Service No: __________________

Date of Service ________________________
Kms at service _________________________
Dealer Stamp
SERVICE RECORDS
Service No: __________________

Dealer Name _________________________
Invoice No ____________________________
Dealer Stamp
Service No: __________________

Date of Service ________________________
Kms at service _________________________
Dealer Stamp
SERVICE RECORDS
Service No: __________________

Dealer Name _________________________
Invoice No ____________________________
Dealer Stamp
Service No: __________________

Date of Service ________________________
Kms at service _________________________
Dealer Stamp
EXTENDED MANUFACTURER WARRANTY

TRANSFER OF OWNERSHIP FORM
Should You sell Your Vehicle privately within the Period of Cover this Cover is transferable, subject to the approval of the Administrator. Service and maintenance must have been carried out in accordance with the Manufacturers requirements. Transfer is not available if the Vehicle is sold to or through a motor dealer, trader or auction house. Please complete this Transfer of Ownership Form and return it within 14 days of sale with copies of service history invoices, copy of stamped service booklet and payment of the $88 (Incl GST) transfer fee to: The Warranty Group P.O. Box 246, Balwyn VIC 3103 I certify that I have sold my Vehicle and request that this Cover is transferred and confirm that the service book has been passed to the new owner. Warranty Number:___________________________________ Current Owner Details First Name___________________________ Last Name________________________________________ Address_ _______________________________________________________________________________ City_________________________________________________ State__________ Postcode __________ Phone_ _________________________________________________________________________________ Vin No______________________________________________ Reg No_____________________________ Model______________________________________________ Kms at sale date____________________ Signature___________________________________________ Date_______________________________
New Owner Details First Name___________________________ Last Name________________________________________ Address________________________________________________________________________________ City_________________________________________________ State__________ Postcode __________ Phone__________________________________________________________________________________ Date of Transfer______________________ Use: Private Business/Private Commercial I have been provided with the PDS and the Validation Certificate and accept the terms and conditions of Extended Manufacturers Warranty New Owners Signature___________________________________________Date____________________

Extended Manufacturer Warranty Insurance: Proposal & Policy Schedule

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Extended Manufacturer Warranty Insurance: Proposal & Policy Schedule

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EXTENDED MANUFACTURER WARRANTY INSURANCE

Proposal & Policy Schedule

Policy Number: 0003001662

28/02/2014 28/02/2014 TOYOTA FINANCIAL SERVICES

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Document ID: TWG AMIA EMW 0513/001