Sales Script

Alek Godlew Ticket Operation Tuesday class Sales Script Hi .
Alek here from the Los Angeles Angles Ticket Office. How are you today sir/mam? Did I catch you at an OK time? IF NO: Would there be a better time I can reach you at? Continue talking about tickets: , I'm sure you're busy and I want to respect your time, so I'll be brief. The reason for my call is that we are currently selling some ticket packages for Angles games and I would like to know if you are interested in hearing about some of our ticket plans. Better time: Listen for (Old, Military, Bundle Pack, and AAA Offer) Alright I will call you back at _________ Moving Past Introduction: Alright well with your permission; lets talk for a few minutes to determine if there is anything were offering that you might have interest in. Have you ever gone to an Angles game before? IF YES 1. How was that experience? 2. Did you go with family/friends? 3. What was your favorite moment at the game or last season? 1. What could we do to improve on that experience? 2. Did they enjoy the game? 3. That sounds was like a great time OR I remember that I was there as well Refer to chart: Benifits Alright so Im starting to get a better sense of what kind of plan would best fit your preferences I would strongly suggest you look at: 1. Our Full-Season package based on the amount of games you are attending and because of the amount of money you are saving. This plan requires ONLY a $500 deposit non-refundable and complete access to all games as well as postseason 2. Our Half-Season plan which covers half of all home games based on you availability
3. 4. 5. 6. 7. 8. Refer to chart: How was experience? Large Family? Group If plan is purchased go through process of ordering the ticket for them Close by saying: Thank you for doing business with us we hope you enjoy your purchase and look forward to doing business with you again and if at any time you have any questions feel free to contact customer support and ask for myself or any of our staff members. Have a nice day! IF NOT INTERESTED CLOSE BY SAYING: Thank you for your time I hope one day you reconsider our offer and come see an Angles game
Family Often Friends Both Gone to a game? Yes No Seldom Occasion Lack of interest? Lack of time? Money
Plans 1-4 Plans 1 2 3 Plans 1-4 Plans 6 7 8 Plan 1 2 3 Plan 5 7 8
Family
I/T/M
5/6/5
Friends
Occasion Both Self
I/T/M
I/T/M I/T/M
3/4/3
8/4/7 4/4/7
*IF THEY HAVE NEVER GONE TO A GAME BEFORE, SKIP THE PLANS AND COVER PACKAGES/PROMOTIONS
Plans (1) Full Season a. Requires a $500 deposit b. Non-refundable c. 81 games (2) Half Season a. Requires (2) 20 game plans b. $480-2080 c. d. e. f. $12-52 a game Full-Strip access to playoff games Cheaper games seating is closer to exits and facilities More expensive games closer to non-main exits and all but right field are close proximity to the foul lines and home plate g. 3 cheapest packages are for customers with disability
(3) 20 game flex-plan a. $240-$1040 b. Cheaper games seating is closer to exits and facilities c. More expensive games closer to non-main exits and all but right field are close proximity to the foul lines and home plate (4) 10 Game Premium Plan (Premium Seating Options are all offered in multiples of two (2) seats to 10 games) a. Eight (8) plans to choose from! b. High-demand games and promotional nights! c. The option to purchase Preferred Parking! d. Full Postseason Strip Option with relocated seats! e. Diamond Field Box allows access to Diamond Club! f. Terrace Club provides one of the best sightlines in baseball and includes food and non-alcoholic beverage package and other club amenities! (5) Online Value E-Voucher Plan a. $100 b. 10 Tickets redeemable online c. Choose from 40 games (18 weekend) d. All are promotion or fireworks games (6) Online Premium E-Voucher a. $200 b. 10 Ticket Credits c. Postseason option if (2) plans are purchased d. 60 Games to choose from e. 26 Weekend Games f. All games are on giveaway or fireworks games (7) Freedom Plan a. $50 b. 10 Tickets at $5 per game c. Redeemable for different games or all for (1) game d. 30 Featured Games (8 weekend games) e. Some promotional giveaways (8) Halo Plan a. $150 b. 10 Tickets at $15 each c. 40 games to choose from 19 weekend games d. 2 Plans purchased gives you Postseason options Packages Family & Fun packs
Bring your friends or family out for a day of baseball, food and fun! Angels Friends & Family Packs are only $59 in View All-Star, Lower View Box, Right Field Pavilion and Right Field Pavilion Wheelchair seating areas. The package is also available for $44 in Upper View. The package includes: 4 tickets, 4 hot dogs and 4 small soft drinks
BASES LOADED: STARTING as low as $22 per person This "all-inclusive" option comes with a ticket to the game and access to a food and beverage package! Plan available only in Lower View 401-407. Enjoy your favorite ballpark foods and soft drinks! RED GAMES - $22 per PERSON WHITE GAMES - $27 per PERSON BLUE GAMES - $35 per PERSON AAA OFFER Auto Club members get up to 50% discount on select seating categories on designated days.
GOVX MILITARY OFFER Members of the Military, Angels Baseball is happy to provide tickets up to 50% off
UNIFORMED PERSONELL/SEINOR DISCOUNT All uniformed personnel get a 50% discount All senior citizens ages 55 and up get a 50% discount

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Alek Godlew Ticket Operation Tuesday class Sales Script Hi .

Plans 1-4 Plans 1 2 3 Plans 1-4 Plans 6 7 8 Plan 1 2 3 Plan 5 7 8

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