Summary Plan Description: NYC District Council of Carpenters Welfare Fund
Summary Plan Description: NYC District Council of Carpenters Welfare Fund
Summary Plan Description: NYC District Council of Carpenters Welfare Fund
DENTAL COVERAGE 62
How the Plan Works 62
Network of Par ticipating Dentists 63
If You Go to a Non-Par ticipating Dentist 63
Pre-Treatment Estimate 63
Or thodontic Services 64
Extension of Dental Benefits 64
Schedule of Covered Dental Allowances 65
How to File a Claim 69
Exclusions and Limitations 70
Impor tant Definitions 71
VISION BENEFITS 72
Benefits 72
Covered Services 72
Costs 72
How to File a Claim 73
LIFE INSURANCE 74
How the Plan Works 74
Naming a Beneficiary 74
Accelerated Death Benefit 75
If You Become Disabled 75
Conver ting to an Individual Policy 76
How to File a Claim 76
SCHOLARSHIP PROGRAM 84
Eligibility 84
How the Plan Works 85
The Benefit 85
How to Apply 86
Appealing a Denied Application 86
Selection Process 86
For Fur ther Information 86
COORDINATION OF BENEFITS
(MEDICAL AND DENTAL BENEFITS) 87
Which Plan Pays Benefits First? 87
If Our Plan Is the Secondary Plan 88
Tips for Coordinating Benefits 88
CONFIDENTIALITY 89
Permitted Uses and Disclosures of PHI by the Fund and the
Board of Trustees 89
GLOSSARY 106
From time to time there may be changes in the benefits and/or procedures under
one or more of the plans that make up the Fund. In such a case, either the
administrator of the affected plan or the Fund Office will notify you in writing
of any change. Announcements will be sent directly to you at the address that
appears in Fund Office records. For this reason, it is impor tant to remember to
notify the Fund Office if your address changes.You should also keep announcements
of changes with this booklet.
Ayuda en Español
Este folleto contiene un resumen en inglés de sus derechos y beneficios
bajo el New York City District Council of Carpenters Welfare Fund.
Si usted tiene dificultad en entender cualquier parte de este folleto,
puede comunicarse con la oficina del plan en 395 Hudson Street, New
York, NY 10014. Las horas de oficina son de 8:30 a.m. a 5:00 p.m., lunes
a viernes.También puede llamar a la oficina del plan al 800-529-3863
para ayuda.
A N OVERVIEW OF YOUR WELFARE
BENEFITS
The New York City District Council of Carpenters Welfare Fund (the
“Fund”) provides a comprehensive package of benefits that includes:
health care coverage with medical (hospitals, doctors and other necessary
medical services), prescription drug, dental, vision and hearing benefits;
disability benefits that help protect you in the event that illness or Injury
prevents you from working;
life insurance benefits that help protect your family in the event you die; and
This handbook offers a comprehensive resource you can use when you
or your family members need information about any of your benefits.
It’s been organized in a way that we hope will give you quick access to
easy-to-understand explanations of your benefits.
1
To make the best use of your benefits, you are urged to review these
materials carefully and share them with your family. We hope this
information will answer all of your questions. However, if you need more
information, please contact:
Par ticipants may also seek assistance or information from the U.S.
Depar tment of Labor regarding their rights under the federal laws
known as “ERISA” and “HIPAA.”
2
ABOUT YOUR PARTICIPATION
This section describes the eligibility rules for medical, prescription drug,
dental, life insurance, vision care and hearing aid coverage that apply to
eligible Active Employees, Retirees and covered dependents. The different
rules that apply for disability and scholarship benefits are explained in the
sections on those benefits.
Any hours in excess of 250 may be added to your “bank” for use in a later
Words that are capitalized
quar ter. Likewise, if you work less than 250 hours, those hours may be in this summary— such as
saved in the bank for future use. You may not accumulate more than 750 “Active Employee,” “Retiree,”
hours in the bank at any time. and “Injury”— are generally
defined in the section called
Example: Assume you have no hours in your bank but work “Glossary” at the end of the
350 hours in April, May and June. 250 of those hours will be used SPD. In some cases, they are
also defined in the text.
to “buy” coverage for the calendar quar ter beginning July 1.
The additional 100 hours will remain in your bank and may be used
towards coverage for a later calendar quar ter. If you work at least
150 additional hours between July and September, you will have
enough hours in your bank to qualify for coverage in the quar ter
beginning October 1.
3
Forfeiture of Hours in the Bank
Your bank hours will be forfeited if:
Hours in the bank have not been used for a consecutive nine-month
period. (However, the Fund will maintain separate “buckets” for hours to
ensure that they are forfeited on a rolling basis.)
You have knowledge and do not notify the Fund Office that hours you
have worked have not been repor ted or have been only par tially
repor ted.
You fail to notify the Fund of any additional group health coverage for
your dependents.
Note: It’s a good idea to keep your pay stubs and compare them to the
statements you receive confirming the number of hours your employer
has reported to the Benefit Funds on your behalf. You are required to
submit a Benefit Hours Shortage report as soon as you become aware
that your employer is not reporting your hours or is reporting your
hours incorrectly.
4
To apply for a disability waiver, you may call the Fund Office to obtain an
application. In connection with your application, the Fund reserves the right
to require that you undergo (at the Fund’s expense) an independent
medical examination to help determine the extent of your disability. The
Fund Office and, on appeal, the Trustees determine the extent of your
disability based on the documentation submitted. This decision is final and
binding on all concerned. If you are determined to be Totally Disabled, the
Fund Office may request proof of continued disability from time to time.
If you receive a Social Security disability award, and you were an eligible
Active Employee on the date of disability established by the Social Security
Administration, you automatically qualify for continued coverage under the
Fund as long as you remain Totally Disabled for Social Security purposes.
You will be required to submit proof of Social Security eligibility from time
to time.
When total disability ends. In the event your disability waiver ends
because you are no longer Totally Disabled under the Fund definition, your
Fund coverage will remain in force for three months from the last day of
the month in which your disability waiver ends. If you return to Covered
Employment during this period, you will continue to be covered for up to
six consecutive months from the last day of the three-month extension
period provided that you work at least 40 hours in Covered Employment
during each preceding month.
You do not “bank” hours if you work in Covered Employment while you
are retired. Therefore, you will not re-qualify for coverage as an Active
Employee once you are eligible as a Retiree, even if you work 250 hours in
Covered Employment.
5
In order to be eligible for Health and Welfare coverage as a Retiree,
your employer or employers must have contributed to the Fund for you as
an Active Employee, and you must satisfy one of the three requirements
below:
You have earned at least 30 Vesting Credits with the New York City
District Council of Carpenters Pension Fund (the “Pension Fund”). In
general, you earn one Vesting Credit for each calendar year in which
you work 870 hours or more in Covered Employment;
You have earned at least 15 Vesting Credits under the Pension Fund and,
during the 60-month period immediately preceding the effective date
of your pension, you are eligible as an Active Employee for at least 24
months; or
You have no break in service between the year in which you reach age
55 and the year in which you earn your 15th Vesting Credit. For
purposes of Retiree health coverage only, a break-in-service is defined
as any calendar year in which you do not work at least 300 hours in
Covered Employment.
Disability Pensioners
A Disability Pensioner who is an eligible Active Employee when disability
commences will continue to be covered as described in the preceding
section, “Continued Eligibility During Periods of Disability.” (Please refer to
the subsection called “Continuation of Coverage during Total Disability.”)
6
If your disability pension is suspended because you recover or you no
longer qualify, your Retiree coverage will automatically continue for up to
three months. It will continue for up to six consecutive months after the
first three months if you work at least 40 hours in Covered Employment in
each of those six months. During such six-month period, you will begin
accumulating hours in your bank towards future eligibility.
Dependent Coverage
If you are covered, your eligible dependents may be covered for medical,
dental, prescription drug, vision care, hearing aid and dependent life
insurance benefits. Eligible dependents include your :
lawful spouse;
dependent parents (if you are not married and have no eligible
dependent Children, you may cover a parent(s) who lives in the United
States and is claimed as a dependent on your federal income tax return
for the preceding year).
Coverage for your eligible dependents star ts at the same time as your
coverage, provided you complete the required enrollment materials
(described below), and they will receive the same medical, dental,
prescription drug, vision care and hearing aid coverage that you do.
Each eligible dependent also receives $1,000 of life insurance (but not
AD&D insurance), which is payable to you if the dependent dies.
7
To make sure coverage for your dependents star ts at the same time as
your coverage, you need to provide enrollment documents to the Fund
Office. You must provide, as applicable:
a copy of your tax return from the previous year if you are enrolling a
dependent parent; or
any other materials that the Fund Office may require to verify a
dependent’s eligibility.
If you acquire dependents after your coverage begins, they would become
covered on the date they become eligible dependents.
Changes in Status
After your coverage under the Fund begins, it is impor tant that you notify
the Fund Office immediately by calling toll-free 800-529-3863 if you have
either a change of address or one of the changes in status described below,
including:
bir th, adoption of a child or placement of a child with you for adoption;
you are not working and you are receiving Workers’ Compensation
benefits or disability benefits;
8
you take a leave of absence, including military leave and leave for family
or medical purposes;
If you have coverage when a child is born, your newborn will automatically
be covered under your medical coverage for illness or Injury for 30 days
from the date of bir th. To continue coverage for your child beyond that
time, you need to enroll the child, so be sure to call the Fund Office at
800-529-3863.
The Fund complies with the special enrollment rights under the Health
Insurance Por tability and Accountability Act of 1996 (HIPAA).
The coverage for your dependents when you die runs concurrently with
their eligibility to continue coverage under the federal law known as
“COBRA” (see the subsection called “COBRA” later in this section) and
satisfies the Fund’s obligation under federal COBRA law. Although COBRA
coverage is not available after the period of extended coverage expires,
dependents may be able to conver t their group coverage to an individual
health care policy. Your dependents would have to pay the full cost of the
conversion plan, and the benefits might not be the same as those offered
by the Fund.
9
Continued Coverage During Certain Leaves
of Absence
Family and Medical Leave. Under the Family and Medical Leave Act
(FMLA), you may continue to be covered by the Fund while on a leave of
absence for specified family or medical purposes, such as the bir th or
adoption of a child; to provide care for a spouse, child or parent who is ill;
or for your own serious illness. If you are eligible for FMLA leave for one
of the above qualifying family and medical reasons, you may receive up to
12 weeks of unpaid leave during a 12-month period. During this leave, you
may be entitled to receive continued Health coverage under the Fund
under the same terms and conditions as if you had continued to work.
Your employer is required to continue to pay your contributions for that
coverage during the period of leave. To be eligible for continued benefit
coverage during your FMLA leave, your employer must notify the Fund that
you have been approved for FMLA leave. Your employer, not the Fund, has
the sole responsibility for determining whether you are granted leave under
FMLA. If you do not return to Covered Employment after your coverage
ends, you are entitled to COBRA continuation of coverage, as described
later in this section. (When you do not return to covered employment at
the end of your leave, you may also be required to provide reimbursement
for the cost of coverage during your absence.)
14 days from the date of discharge if the period of military service was
31 days or more but less than 180 days; or
10
If you are hospitalized or convalescing from an Injury resulting from active
duty, these time limits may be extended for up to two years. Contact the
Fund Office for more details.
Your dependents’ coverage will end on the date your coverage ends
or on the date they no longer qualify as eligible dependents under the
plan, whichever occurs first.
when your coverage terminates, even if you are not entitled to COBRA; or
11
You should retain these Cer tificates of Creditable Coverage as proof of
prior coverage for your new health plan. For fur ther information, call the
Fund Office.
Qualifying COBRA Events. The char t below shows when you and your
eligible dependents may qualify for continued coverage under COBRA,
and how long your coverage may continue.
12
Newborn Children. If you have a newborn child adopt a child or have a
child placed with you for adoption while your continued coverage under
COBRA is in effect, you may add the child to your coverage. To add
coverage for the child, notify the Fund Office within 30 days of the child’s
bir th, adoption or placement for adoption.
FMLA Leave. If you are on an FMLA leave of absence, you will not experience
a qualifying event. However, if you do not return to active employment after
your FMLA leave of absence, you will experience a qualifying event of termination
of employment. The qualifying event of termination of employment will occur
at the earlier of the end of the FMLA leave or the date that you give notice to
your employer that you will not be returning to active employment.
Notice of COBRA eligibility. Both you and the Fund Office have
responsibilities when qualifying events occur that make you or your covered
dependents eligible for continued coverage. The Fund Office will notify you
when you have insufficient hours in the bank for coverage.
Your family should notify the Fund Office in the event you die. You or your
eligible dependents are responsible for informing the Fund Office of a
divorce, a child losing dependent status or a determination of Social Security
disability within 60 days of the date of the event. If you do not notify the
Fund by the end of that period, your dependents will not be entitled to
continued coverage. After the Fund has been notified of a qualifying event,
it will send you information about your COBRA rights. You will have 60 days
to respond if you want to continue coverage. If you do not elect COBRA
coverage, your coverage will end.
13
Paying for COBRA coverage. If you or a covered dependent chooses to
continue coverage under COBRA, you or your covered dependent has
to pay the full cost of continued coverage under COBRA plus a 2%
administrative fee. If you are eligible for 29 months of continued coverage
due to disability, your premium may increase to 150% of the full cost of
continued coverage during the 19th to 29th months of coverage. Your first
payment must be made within 45 days after you elect to continue coverage.
All subsequent payments will be due on the first day of each month for
that month’s coverage. You will be notified in advance by the Fund Office if
the amount of your monthly payment changes.
The Fund has a special policy concerning your dependents’ coverage after
you die. Under this policy, your dependents do not have to pay for COBRA
coverage. The Fund will pay the full amount.
When COBRA coverage ends. COBRA coverage for you and/or your
covered dependents may end for any of the following reasons:
Coverage has continued for the maximum 18-, 29- or 36-month period.
You or a dependent does not pay the cost of your COBRA coverage
when it is due or within any grace period.
14
Once your COBRA coverage ends for any reason, it cannot be reinstated.
COBRA claims. Claims incurred by you will not be paid unless you have
elected COBRA coverage and pay the premiums, as required by law.
15
HOSPITAL A N D MEDICAL BENEFITS
16
hospital services;
the services you receive from doctors and other health care providers,
both in and out of the hospital;
This section summarizes these benefits and Empire’s procedures.You can reach
Empire by phone at 800-553-9603 or on the Web at www.empireblue.com.
On the website, which is accessible 24 hours a day, seven days a week, once
you’re registered, you can:
Precertification
Keep in mind that precertification by Empire is required for a variety of plan
benefits,* including admission to a hospital and other facilities, such as skilled
nursing facilities and hospices, surgery, maternity care, home health care, certain
diagnostic tests and procedures, and certain types of equipment and supplies.
* Please refer to the “Your PPO Benefits at a Glance” section for more details on which services need to
be precertified.
17
In-Network and Out-of-Network Services
Under Empire BlueCross BlueShield
In-Network services are health care services provided by a doctor,
hospital or other health care facility that has been selected by Empire or
another Blue Cross or Blue Shield plan to provide care for PPO members.
Some of the key features of in-network services include:
Benefits for office visits and many other services that are paid in full
after a small copayment; and
You will usually have to pay the provider when you receive care;
The deductible applies separately to each family member until the family
deductible is met. However, there is an exception to this policy called a
“common accident benefit.” If two or more family members are injured in
the same accident and require medical care, only one individual deductible
must be met for all care related to the accident.
The following two examples show how the plan’s benefit for out-of-network
expenses is calculated.
18
Suppose you instead sought out-of-network care for the same
problem, and the out-of-network doctor charged you $100. Empire
initially determines that the “Allowed Amount” for the service is
$80. Then, assuming you have already met the yearly deductible,
the plan will pay 80% of $80, or $64, and you will pay $16 as
coinsurance. You will also be responsible for the $20 charged that
exceeds the Allowed Amount, so the total amount you will be
required to pay out of pocket for this service is $36.
✆ When you see this sign on the char t, you’ll know that you or your doctor
will need to precer tify these services with Empire’s Medical Management
Program. In most cases, it is your responsibility to call. In some cases,
the provider or supplier of services needs to call.
19
HOSPITAL AND MEDICAL BENEFITS FOR ACTIVE EMPLOYEES
AND THEIR DEPENDENTS
NOTE: All footnotes are explained at the end of this chart.
YO U PAY
IN-NETWORK OUT-OF-NETWORK 1
OFFICE VISITS $10 copay per visit Deductible and 20% coinsurance
SPECIALIST VISITS $10 copay per visit
CHIROPRACTIC VISITS $10 copay per visit
✆ SECOND OR THIRD SURGICAL OPINION $10 copay per visit2
DIABETES EDUCATION AND $10 copay per visit
MANAGEMENT
ALLERGY TESTING $10 copay per visit
ALLERGY TREATMENT $0
DIAGNOSTIC PROCEDURES
• X-ray and other imaging $0
• All lab tests $0
✆ • MRIs/MRAs $0
SURGERY $0
CHEMOTHERAPY $0
X-RAY, RADIUM AND $0
RADIONUCLIDE THERAPY
✆ SECOND OR THIRD OPINION FOR $10 copay per visit $10 copay per visit when referred
CANCER DIAGNOSIS by a network physician; otherwise,
deductible and 20% coinsurance
20
HOSPITAL AND MEDICAL BENEFITS FOR ACTIVE EMPLOYEES
AND THEIR DEPENDENTS
NOTE: All footnotes are explained at the end of this chart.
YO U PAY
PREVENTIVE CARE IN-NETWORK OUT-OF-NETWORK 1
21
HOSPITAL AND MEDICAL BENEFITS FOR ACTIVE EMPLOYEES
AND THEIR DEPENDENTS
NOTE: All footnotes are explained at the end of this chart.
YO U PAY
EMERGENCY CARE IN-NETWORK OUT-OF-NETWORK 1
EMERGENCY ROOM 3 $0 $0
PHYSICIAN’S OFFICE $10 copay per visit Deductible and 20% coinsurance
AMBULANCE (local professional ground $0 up to the Allowed Amount; you pay the difference
ambulance to nearest hospital) between the Allowed Amount and the total charge
22
HOSPITAL AND MEDICAL BENEFITS FOR ACTIVE EMPLOYEES
AND THEIR DEPENDENTS
NOTE: All footnotes are explained at the end of this chart.
YO U PAY
DURABLE MEDICAL EQUIPMENT IN-NETWORK OUT-OF-NETWORK 1
AND SUPPLIES
23
HOSPITAL AND MEDICAL BENEFITS FOR ACTIVE EMPLOYEES
AND THEIR DEPENDENTS
YO U PAY
MENTAL HEALTH CARE IN-NETWORK OUT-OF-NETWORK 1
✆ OUTPATIENT 8
• Up to 60 visits per calendar year 7 $25 copay per visit Deductible and 50% coinsurance
✆ OUTPATIENT
• Up to 60 visits per calendar year, $0 Deductible and 20% coinsurance
including up to 20 visits for family
counseling7
✆ INPATIENT (must be rendered in a
acute-care general hospital)
• Up to 7 days detoxification per $0 Deductible and 50% coinsurance
calendar year7
• Up to 30 days rehabilitation per $0 Deductible and 50% coinsurance
calendar year7
1
Keep in mind that the out-of-network deductible, coinsurance and coinsurance maximum are subject to Empire’s “Allowed
Amount,” which is the maximum Empire pays for any service. Any portion of a charge that exceeds the Allowed Amount is
your responsibility.
2
The copayment is waived if the surgical opinion is arranged through Empire’s Medical Management Program.
3
If admitted, you or your representative must call Empire’s Medical Management Program within 24 hours, or as soon as
reasonably possible.
4
Does not include inpatient or outpatient behavioral health care or physical therapy/rehabilitation. Outpatient hospital
surgery and inpatient admissions need to be precertified.
5
When two (2) or more authorized surgical procedures are performed through the same incision, Empire pays for the
procedure with the highest Allowed Amount. When surgical procedures are performed through different incisions, Empire
will use the Allowed Amount for the procedure with the highest allowance and up to 50% of the procedure with the
lower Allowed Amount.
6
$2,500 combined in- and out-of-network limit for modified solid food products in any continuous 12-month period.
7
Treatment maximums are combined for in-network and out-of-network care.
8
Out-of-network mental health outpatient visits do not require precertification.
24
HOSPITAL AND MEDICAL BENEFITS FOR RETIREES WHO ARE NOT
MEDICARE-ELIGIBLE AND NON–MEDICARE-ELIGIBLE DEPENDENTS OF RETIREES
NOTE: All footnotes are explained at the end of this chart.
YO U PAY
IN-NETWORK OUT-OF-NETWORK 1
OFFICE VISITS $12 copay per visit Deductible and 30% coinsurance
SPECIALIST VISITS $12 copay per visit
CHIROPRACTIC VISITS $12 copay per visit
✆ SECOND OR THIRD SURGICAL OPINION $12 copay per visit2
DIABETES EDUCATION AND MANAGEMENT $12 copay per visit
ALLERGY TESTING $12 copay per visit
ALLERGY TREATMENT $0
DIAGNOSTIC PROCEDURES
• X-ray and other imaging $0
• All lab tests $0
✆ • MRIs/MRAs $0
SURGERY $0
CHEMOTHERAPY $0
X-RAY, RADIUM AND RADIONUCLIDE $0
THERAPY
✆ SECOND OR THIRD OPINION FOR $12 copay per visit $12 copay per visit when referred
CANCER DIAGNOSIS by a network physician; deductible
and 30% coinsurance otherwise
25
HOSPITAL AND MEDICAL BENEFITS FOR RETIREES WHO ARE NOT
MEDICARE-ELIGIBLE AND NON–MEDICARE-ELIGIBLE DEPENDENTS OF RETIREES
NOTE: All footnotes are explained at the end of this chart.
YO U PAY
PREVENTIVE CARE IN-NETWORK OUT-OF-NETWORK 1
26
HOSPITAL AND MEDICAL BENEFITS FOR RETIREES WHO ARE NOT
MEDICARE-ELIGIBLE AND NON–MEDICARE-ELIGIBLE DEPENDENTS OF RETIREES
NOTE: All footnotes are explained at the end of this chart.
YO U PAY
PHYSICIAN’S OFFICE $12 copay per visit Deductible and 30% coinsurance
AMBULANCE (local professional ground $0 up to the Allowed Amount; you pay the difference
ambulance to nearest hospital) between the Allowed Amount and the total charge
YO U PAY
DURABLE MEDICAL EQUIPMENT IN-NETWORK OUT-OF-NETWORK 1
AND SUPPLIES
28
HOSPITAL AND MEDICAL BENEFITS FOR RETIREES WHO ARE NOT
MEDICARE-ELIGIBLE AND NON–MEDICARE-ELIGIBLE DEPENDENTS OF RETIREES
YO U PAY
MENTAL HEALTH CARE IN-NETWORK OUT-OF-NETWORK 1
✆ OUTPATIENT
• Up to 20 visits per calendar year $25 copay per visit Not covered
✆ INPATIENT
• Up to 30 days per calendar year $0 Not covered
• Up to 30 visits from mental health $0 Not covered
care professionals per calendar year
✆ OUTPATIENT
• Up to 60 visits per calendar year, $0 Deductible and 30% coinsurance
including up to 20 visits for family
counseling 7
✆ INPATIENT
• Up to 7 days detoxification per $0 Not covered
calendar year
1
Don’t forget that the out-of-network deductible, coinsurance and coinsurance maximum are subject to Empire’s “Allowed
Amount,” which is the maximum Empire pays for any service. Any portion of a charge that exceeds the Allowed Amount is
your responsibility.
2
The copayment is waived if the surgical opinion is arranged through Empire’s Medical Management Program.
3
Waived if admitted to the hospital. If admitted you or your representative must call Empire’s Medical Management
Program within 24 hours, or as soon as reasonably possible.
4
Does not include inpatient or outpatient behavioral health care or physical therapy/rehabilitation. Outpatient hospital
surgery and inpatient admissions need to be precertified.
5
When two (2) or more authorized surgical procedures are performed through the same incision, Empire pays for the
procedure with the highest Allowed Amount. When surgical procedures are performed through different incisions, Empire
will use the Allowed Amount for the procedure with the highest allowance and up to 50% of the procedure with the
lower Allowed Amount.
6
$2,500 combined in- and out-of-network limit for modified solid food products in any continuous 12-month period.
7
Treatment maximums are combined for in-network and out-of-network care.
29
OTHER MEDICAL SERVICES UN DER
EMPIRE BLUECROSS BLUESHIELD
What’s Covered
Covered services are listed in the char ts on the preceding pages. Following
are additional covered services and limitations under Empire BlueCross
BlueShield:
Foot care associated with disease affecting the lower limbs, such as
severe diabetes, which requires care from a podiatrist or physician.
30
What’s Not Covered
The following medical services are not covered:
Routine foot care, including care of corns, bunions, calluses, toenails, flat
feet, fallen arches, weak feet and chronic foot strain;
Hearing aids and the examination for their fitting (however, these may be
provided under the Fund’s “Hearing Aid Benefit”);
Extra Benefits
Your Empire coverage entitles you to special benefits at fitness facilities
and Weight Watchers. Check Empire’s website at www.empireblue.com for
more information.
Emergency Care
Emergency care is covered in the hospital emergency room. To be covered
as emergency care, the condition must be one in which a prudent layperson,
who has an average knowledge of medicine and health, could reasonably
expect that without emergency care the condition would:
cause serious problems with your bodily functions, organs or par ts;
31
Sometimes you need medical care for a condition that is not an emergency
(i.e., bronchitis, high fever, sprained ankle), but that is urgent and you can not
wait for a regular appointment. If you need urgent care, call your physician
or his or her backup. You can also call the Empire HealthLine toll-free at
877-TALK-2RN (825-5276) for advice, 24 hours a day, seven days a week.
If you make an emergency visit to your doctor’s office, you pay the same
copayment as for an office visit.
Please note that there may be circumstances where you will receive care in
an emergency room from a non-participating provider who bills you separately
from the hospital. In these instances, you may incur out-of-pocket expenses.
It’s important to remember If you have an emergency outside Empire’s Operating Area, and you go
that if you are admitted to to a BlueCross par ticipating hospital, your claim will be treated the same
the hospital in an emergency as it would in Empire’s network. If the hospital is not a par ticipating
situation, you or your
hospital, then you will need to file a claim.
representative must call
Empire’s Medical Management The following services are not covered:
Program within 24 hours,
or as soon as is reasonably use of the emergency room to treat routine ailments, because you
practical.
have no regular physician or because it is late at night (and the need
for treatment is not sudden and serious); or
ambulette.
32
Whether you receive in-network or out-of-network services, you need to
remember to call Empire’s Medical Management Program at 800-841-2530
within the first three months of a pregnancy and again within 24 hours
after delivery of the baby.
Covered maternity services are listed in the char t in the section called
“Your PPO Benefits at a Glance.” Following are additional covered services
and limitations:
One home care visit fully covered by Empire if the mother decides to
leave the hospital or in-network bir thing center earlier than the 48-hour
(or 96-hour) limit. The mother must request the visit from the hospital
or a home health care agency within this time frame (precer tification is
not required). The visit will take place within 24 hours after either the
discharge or the time of the request, whichever is later.
Services of a cer tified nurse-midwife affiliated with a licensed facility. Don’t forget to notify Empire
The nurse-midwife’s services must be provided under the direction of within three months after the
a physician. pregnancy begins and again
within 24 hours after delivery
Parent education, and assistance and training in breast or bottle feeding, of the baby.
if available.
Special care for the baby if the baby stays in the hospital longer than the
mother. Call Empire’s Medical Management Program to precer tify the
hospital stay.
A semi-private room.
Days in a hospital that are not Medically Necessary (beyond the 48-hour/
96-hour limits).
A private room.
33
Newborns’ and Mothers’ Health Protection Act
of 1996
The plan may not, under federal law, restrict benefits for any hospital length
of stay in connection with childbir th for the mother or the newborn child
to less than 48 hours following a vaginal deliver y, or less than 96 hours
following a Cesarean section. However, federal law generally does not
prohibit the mother’s or newborn’s attending provider, after consulting with
the mother, from discharging the mother or her newborn child earlier than
48 hours (or 96 hours, as applicable). In any case, the plan may not, under
federal law, require that a provider obtain authorization from Empire’s
Medical Management Program for prescribing a length of stay not in excess
of 48 hours (or 96 hours).
34
Behavioral Health Care
Outpatient treatment by a licensed psychiatrist, psychologist or cer tified
social worker with six or more years of post-degree experience will be
covered by Empire for up to 60 visits per calendar year under the Active
Plan and 20 visits per calendar year under the Retiree Plan. Facility charges
of a hospital are covered for up to 30 inpatient days per calendar year,
and the plan also covers up to 30 inpatient visits per calendar year from
mental health care professionals. The plan also covers electro-convulsive
therapy for treatment of mental or behavioral disorders.
The Fund complies with the Mental Health Parity Act of 1996, which
prohibits annual or lifetime dollar limits on mental health benefits that are
not imposed on substantially all medical and surgical benefits, effective for
the first Plan year beginning on or after January 1, 1998.
35
Alcohol and Substance Abuse Treatment
Empire covers outpatient services for the treatment of alcoholism and
drug abuse for up to 60 visits per calendar year, including up to 20 visits
for family counseling.
Inpatient treatment for alcoholism and drug abuse will be covered for up
to 30 days per calendar year for rehabilitation and up to 7 days per
calendar year for detoxification.
To receive Durable Medical The network supplier must precer tify the rental or purchase by calling
Equipment and Supplies, you Empire’s Medical Management Program at 800-553-9603. When using a
must go to an in-network
supplier outside Empire’s Operating Area through the BlueCard PPO
provider.
Program, you are responsible for precer tifying services. If you receive a bill
from one of these providers, contact Member Services at 800-553-9603.
Coverage for enteral formulas or other dietar y supplements for cer tain
severe conditions is available both in- and out-of network. Benefits and plan
maximums are shown in “Your PPO Benefits at a Glance” section.
36
Covered services are listed in “Your Benefits At a Glance” section. Following
are additional covered services and limitations:
humidifiers or de-humidifiers;
exercise equipment;
swimming pools;
Remember to call Empire’s are performed in a same-day or hospital outpatient surgical facility;
Medical Management Program
at 800-553-9603 at least two require the use of both surgical operating and postoperative recovery
weeks prior to any planned rooms;
surgery or hospital admission.
For an emergency admission may require either local or general anesthesia;
or surgical procedure, call
Medical Management within do not require inpatient hospital admission because it is not appropriate
24 hours, or as soon as or Medically Necessary; and
reasonably possible. Other-
wise, your benefits may be would justify an inpatient hospital admission in the absence of a same-day
reduced by 50%. surgery program.
The medical necessity and
length of any hospital stay Note: If you or a covered dependent is covered under the Medicare
are subject to Empire’s Medical Supplemental Plan, see the next section for information on hospitalization
Management Program guide- benefits.You can also get more information on Medicare benefits by
lines. If Medical Management contacting Medicare at 800-MEDICARE (633-4227) or visiting its website
determines that the admission
or surgery is not Medically at www.medicare.gov.You can get more information on your Medicare
Necessary, no benefits will be supplemental benefits by contacting C&R Consulting at 866-320-3807.
paid. See the “Special Programs”
section for more information. If surgery is performed in a network hospital, you will receive in-network
benefits for the anesthesiologist, whether or not the anesthesiologist is in
the network.
When you use a network hospital, you will not need to file a claim in
most cases. When you use an out-of-network hospital, you may need to file
a claim. See the “How to File a Claim” section for more information.
38
Tips for Getting Hospital Care
If your doctor prescribes pre-surgical testing, have your tests done
within seven days prior to surgery at the hospital where surgery will be
performed. For pre-surgical testing to be covered, you need to have a
reservation for both a hospital bed and an operating room.
Diagnostic X-rays and lab tests, and other diagnostic tests such as EKG’s,
EEG’s or endoscopies;
39
Inpatient Hospital Care
Following are additional covered services for inpatient care (coverage is for
unlimited days, subject to Empire’s Medical Management Program review,
unless otherwise specified):
Reconstructive surgery for a functional defect that is present from bir th;
40
Outpatient Hospital Care
Following are additional covered services for same-day care under Empire
BlueCross BlueShield:
Surgeon;
41
Hospice Care
Empire provides in-network coverage only for up to 210 lifetime days
of hospice care to the terminally ill. Care can be provided in a hospice,
the hospice area of a network hospital or at home. In order to receive
maximum benefits, please call 800-553-9603 to precer tify hospice care
with Empire’s Medical Management Program. Coverage is included for :
drugs and medications prescribed by the doctor (as long as they are
not experimental and are approved for use by the most recent
“Physician’s Desk Reference”);
transpor tation between the patient’s home and the hospital or hospice,
when Medically Necessary;
42
Care is under the direct supervision of a physician, registered nurse (RN),
physical therapist or other health care professional.
The plan does not cover custodial services such as bathing, feeding, or other
services that do not require skilled care, nor does it cover out-of-network
home infusion therapy.
Medical Necessity
Your benefits cover claims for Medically Necessary care. Services, supplies
Only services that are
or equipment provided by a hospital or health care provider are Medically “Medically Necessary” are
Necessary if Empire determines that they are: covered by the Fund.
43
SPECIAL PROGRA MS PROVIDED
THROUGH EMPIRE BLUECROSS
BLUESHIELD
Empire’s staff will evaluate the proposal in light of your contract and Empire’s
current medical policy. Empire will then review the proposal, taking into
account relevant medical literature, including current peer-reviewed articles
and reviews. Empire may use outside consultants, if necessary. If the request is
complicated, Empire may refer your proposal to a multi-specialty team of
physicians or to a national ombudsman program designed to review such
proposals. Empire will send all decisions to the member and/or provider.
When you call Empire’s Medical Management Program, you reach a team
of professionals who know how to help you manage your benefits to your
best advantage. They can help you to:
44
avoid unnecessary hospitalization and the associated risks, whenever
possible; and
To help ensure that you receive quality care, Empire’s Medical Management
Program works with you and your provider to:
In most cases, you or someone acting on your behalf needs to call the
Medical Management Program to precer tify hospital admissions and cer tain
services. In other cases, the vendor or provider of services needs to call.
This will ensure you receive maximum benefits.
If you call to precer tify ser vices as needed, you will receive maximum
benefits. Otherwise, benefits may be reduced by 50%, up to $2,500 for
each admission, treatment or procedure. This benefit reduction also applies
to same-day surgery and professional services rendered during an inpatient
admission. If the admission or procedure is not Medically Necessary, no
benefits will be paid.
45
Case Management
Case Management is a voluntary program that helps members with a serious
chronic or catastrophic condition find quality care that is appropriate, necessary
and cost efficient. A case manager works with you and your doctor to provide
assistance and support, and to help arrange the treatment you need.
cancer ;
stroke;
AIDS;
hemophilia; and
Empire HealthLine
Empire offers you access to a 24-hour telephone information service called
Empire HealthLine. You can call Empire HealthLine anytime, 24 hours a day,
You can reach a registered to speak to a registered nurse or listen to any of over 1,100 audiotape
nurse 24 hours a day by messages on a wide variety of medical subjects. The telephone number is
calling Empire’s “HealthLine” 877-TALK-2RN (825-5276). If you do not speak English, interpreters are
at 877-825-5276.
also available through the AT&T language line.
46
BlueCard Program/BlueCard Worldwide Program
Through the BlueCard Program, you can get access to Blue Cross networks
throughout the United States. To receive in-network benefits, you must
use a provider in the BlueCard PPO Program.
47
HOW TO FILE A N EMPIRE BLUECROSS
BLUESHIELD CLAIM
In the section called “Claims and Appeals Procedures” you’ll find additional
impor tant information on filing claims, and procedures to follow if your
claim is denied in whole or in par t and you wish to appeal the decision.
48
Exclusions and Limitations
The following ser vices are not covered and are not eligible for
reimbursement under your Empire BlueCross and BlueShield Plan:
Dental ser vices, including but not limited to filling cavities, tooth
extractions, periodontal treatment, or thodontia, dentures, treatment
of temporomandibular joint syndrome that is dental in nature and
or thognathic surger y. (Some ser vices may be covered by the dental
plan. See the section on dental benefits or contact the Fund Office
for more information.)
There is final market approval by the U.S. Food and Drug Administration
(the “FDA”) for the patient’s particular diagnosis or condition, except
for certain drugs prescribed for the treatment of cancer. Once the FDA
approves use of a medical device, drug or biological product for a
particular diagnosis or condition, use for another diagnosis or condition
may require that additional criteria be met.
Published evidence must show that over time the treatment improves
health outcomes (i.e., the beneficial effects outweigh any harmful
effects) or that it can be used in appropriate medical situations
where the established treatment cannot be used. Published evidence
must show that the treatment improves health outcomes in standard
medical practice, not just in an experimental laboratory setting.
Services for which there would be no charge in the absence of this coverage. 49
Ser vices performed by hospital or institutional staff that are billed
separately from other hospital or institutional services, except as specified.
Any charges for travel, even if associated with treatment and recommended
by a doctor, except for ambulance transpor tation to the nearest hospital
in an emergency.
A private room. If you use a private room, you must pay the difference
between the cost of the private room and the hospital’s average charge
for a semi-private room. The additional cost cannot be applied to your
deductible or coinsurance;
50
Any par t of a hospital stay that is primarily custodial;
Routine medical care including, but not limited to, inoculations or vaccinations,
and drug administration or injection, excluding chemotherapy; and
To conver t your coverage, you must be a New York State resident within
Empire’s Operating Area, apply for the conversion plan within 90 days of
the date your Fund coverage ends and pay the premium for the conversion
plan when due.
The Medicare Program provides health insurance coverage under three distinct
arrangements:
Part A – provides inpatient hospital services, post-hospital extended care
services, home health services and hospice care.
Key Things to Remember Part B – provides doctors’ services, outpatient hospital and a number of other
about Medicare
health care services.
You must enroll in Medicare,
both Part A and Part B. Part C – provides an alternative arrangement (Medicare+Choice).
Coverage isn’t automatic.
Generally, Medicare Part A benefits require no premium payment from you.
Certain services aren’t Medicare Part B, known as Supplemental Medical Insurance, is a voluntary
covered by Medicare. Some
program for eligible individuals who elect and enroll in the program and pay
of these services include
ambulette service, custodial monthly premiums (the Part B premium may be deducted from your Social
care, private-duty nursing, Security check). However, the Fund requires that if you’re eligible for
acupuncture, and health care Medicare, you must enroll in both Part A and Part B. The Welfare Fund
you receive outside the U.S. reimburses the Part B premium to disabled individuals under age 65 (and will
(even when you’re traveling).
If Medicare doesn’t cover a reimburse the same amount if coverage is instead provided under Medicare’s
particular service, then the Plan C). If you are enrolled in Medicare Part B and eligible for Part A, you may
Medicare Supplemental Plan elect Part C (Medicare+Choice), which provides an alternative to the original
doesn’t cover it either. fee for service Medicare coverage provided by Parts A and B.
Whether you enroll or
not, once you’re eligible for If you elect Part C coverage, you automatically waive your coverage under the
Medicare, this plan will treat Welfare Fund. If you have end-stage renal disease, you may be eligible for Medicare
you as if you had enrolled. benefits if you require dialysis or a transplant. Call the Social Security Administration
This means that if you haven’t toll-free at 800-772-1213 if you have questions about your eligibility.
enrolled for Medicare when
eligible, your plan benefit may The Medicare benefits described in this section are subject to any limitations
be less than you expected.
established by the federal government; the benefits themselves can be changed by an
act of Congress. C&R Consulting, which administers the supplemental benefits, will
not cover benefits for services denied by Medicare. For example, if Medicare rejects a
claim as unnecessary hospitalization, C&R will not cover the claim. C&R will also reject
services that Medicare never covers, such as health care received outside the U.S.
(including while you’re traveling), ambulette services, custodial or long-term care, and
private-duty nursing. If a claim is rejected, you may appeal to the Fund Trustees. In
52 addition, C&R will not cover charges in excess of the Medicare Allowed Amount.
HOSPITAL AND MEDICAL BENEFITS FOR PARTICIPANTS IN THE MEDICARE SUPPLEMENTAL PLAN
FOR MEDICARE-ELIGIBLE RETIREES AND MEDICARE-ELIGIBLE DEPENDENTS OF RETIREES
BENEFIT H OW I T WO R K S I N G E N E R A L
Hospital and Medical For inpatient hospitalization (Medicare Part A), the plan covers the Par t
Benefits through A inpatient deductible and the daily coinsurance you are required to pay
C&R Consulting under Medicare.
For care in a Skilled Nursing Facility, as long as you meet Medicare’s
requirements, the plan will cover the daily coinsurance charge for the 21st
through the 100th day of care in the Skilled Nursing Facility.
For other medical expenses (doctor visits, etc.) covered under Medicare
Part B, the plan pays the Par t B deductible (currently the first $100 in
Medicare-approved amounts) and then 20% of all other Medicare-approved
amounts.
Keep in Mind that no benefits are paid for charges that exceed Medicare’s
“approved amount” (the maximum Medicare will pay for any ser vice).
In general, whenever Medicare covers a particular service, C&R will pay
any deductible and coinsurance required by Medicare. However, when
Medicare doesn’t cover a particular service, no benefits are provided
through C&R. Examples of some of the services Medicare never covers
include: private-duty nursing, ambulette, acupuncture, custodial care and
health care received outside the U.S. (even when you’re traveling).
53
Details About Your Medicare Benefits and Your
Supplemental Benefits
Your hospital benefits under Medicare Par t A pay for customary care
and services provided by licensed hospitals when your physician orders
hospitalization to treat an illness or Injury.
Inpatient Hospitalization
In most cases, such as most semiprivate hospital care, the combination of
Medicare and Medicare supplemental hospital benefits will cover the full
hospital bill. In other cases, you may be eligible to receive benefits for only
a por tion of your expenses. There may also be some expenses that do not
qualify for any benefits.
Medicare Par t A provides benefits, after an inpatient deductible, for the first
60 days in the hospital. Your Medicare supplemental hospital benefit covers
the Medicare inpatient deductible for the first 60 days in the hospital. From
the 61st to the 90th day, Medicare Par t A covers most hospital charges
except for a coinsurance amount per day. Your Medicare supplemental
coverage pays the daily coinsurance.
If you remain hospitalized for more than 90 days, you have the option of
using up to 60 lifetime reserve days under the Medicare Par t A program.
There is a coinsurance charge for each lifetime reserve day used, which
will be paid by C&R as par t of your supplemental benefits. In order for you
to receive benefits, you must stay in a hospital in the U.S. or its territories,
which includes all the states plus the District of Columbia, the Commonwealth
of Puer to Rico, the American Virgin Islands, Guam, American Samoa and
the Nor thern Mariana Islands.
Cost of Blood
Medicare Part A covers the cost of blood after the first three pints. Your You can get more information
Medicare supplemental hospital benefits cover the reasonable cost of the first on Medicare benefits by calling
800-MEDICARE (800-633-4227).
thee pints of blood when administered in the hospital unless the blood is There is also a wide range
replaced or reduced by any blood deductible satisfied under Medicare Part B. of information on Medicare
benefits on the Medicare
website: www.medicare.gov.
Hospital Outpatient Charges For more information on the
Fund’s Medicare Supplemental
In general, Medicare covers 80% of hospital costs for emergency room Plan, you should call C&R
treatment, ambulatory surgery, chemotherapy, hemodialysis, diagnostic testing Consulting at 866-320-3807.
and other services performed in the outpatient depar tment of a hospital.
Your Medicare supplemental coverage with C&R pays the 20% coinsurance.
The Medicare Par t B program applies the first $100 of approved charges
toward a calendar year deductible. After the deductible is satisfied, the Par t
B program pays 80% of approved charges. Your Medicare supplemental
coverage pays the $100 deductible and 20% of Medicare’s approved charge.
In other words, the combination of Medicare Par t B and your supplemental
coverage will pay Medicare’s approved charge in full. You are responsible
for any charges that exceed Medicare’s approved charge.
55
Medical Care Outside the United States
Medicare does not cover expenses incurred outside the U.S. Since your
supplemental coverage does not provide coverage for services denied by
Medicare, there are no benefits for medical care provided outside of the
United States.
Medical Necessity
Medicare provides benefits only for covered services that are “medically
necessary.” Under the Medicare law, “medically necessary” means services
or supplies that:
are provided for the diagnosis, direct care and treatment of your
medical condition;
meet the standards of good medical practice in the local area; and
C&R Consulting
1501 Broadway – Suite 1724
New York, NY 10036
In the section called “Claims and Appeals Procedures” you’ll find additional
impor tant information on filing claims and procedures to follow if your
claim is denied in whole or in par t and you wish to appeal the decision.
Benefits otherwise available to you under Medicare, but which you did
not receive because you failed to enroll or file for those benefits;
Services that are not needed for your proper medical care or treatment
of an illness or Injury;
Services usually provided without charge or for which a claim is not filed;
57
PRESCRIPTION DRUG PROGRA M
If you have any questions about the Caremark network or your prescriptions,
or if you need an identification card, you may call Caremark directly at
800-378-0972. Customer Ser vice Representatives are available to help you
Monday through Friday from 8:30am to 10:00pm eastern time, and on
Saturday from 9:00am to 1:00pm eastern time. Claim forms are available
from Caremark and the Fund Office.
58
Out-of-Network Pharmacies
If you go to an out-of-network pharmacy, you must pay the full cost when
you pick up the prescription and then file a claim for reimbursement with
Caremark. The plan will pay you the discounted amount that would have
been paid to a network pharmacy. You are responsible for any difference
between the Caremark network discount price and what your pharmacy
charged, plus the applicable copay.
When you submit your claim, attach your original receipts and mail your
claim to the address shown on the form. An original receipt should show
the date, the amount, the name, the strength and the quantity of the
medication. Keep a copy of your completed claim form and the receipt
for your records.
See the section called “Claims and Appeals Procedures” for additional
information on filing claims, and procedures to follow if your claim is denied
in whole or in par t and you wish to appeal the decision.
Since only one copay is required for a 90-day prescription obtained through
the mail-order program (as opposed to one copay for a 34-day supply from
a pharmacy), you save when you use the mail-order program.
To use the mail-order program, simply mail your original prescription, your
copayment (check or money order), if applicable, and a completed order
form to Caremark. Your prescription will be delivered to your home via UPS
or first class mail within 10–14 days after Caremark receives the order form.
You will also receive a new mail-order form to be used for your next
mail-order prescription or refill. Please allow sufficient time for receipt of
your medication.
Forms for the mail-order program are available from both Caremark and
the Fund Office.
59
Expenses Not Covered
Prescription drug benefits are not paid for :
Refills more than one year after the date of the original prescription;
Alcohol wipes;
Renova;
60
Clinical Intervention
Caremark provides a clinical intervention process to help guard against drug
interaction problems that can occur, for example, when different medications
are prescribed by more than one physician or specialist. A registered
pharmacist will discuss alternative medications with your doctor and notify
you of any change in your prescribed medication. However, your doctor
makes the final decision on all of your prescribed medications.
61
DENTAL COVERAGE
Basic and major dental services are subject to a $100 annual deductible,
and all dental services are subject to a maximum Fund payment of $2,500
per person per calendar year for those par ticipants covered by the Active
Employee plan, or $1,500 per person per calendar year for those covered
by the Retiree and Medicare Supplemental plans. You and your dependent
Children are covered for or thodontic treatment up to a maximum Fund
payment of $1,950 per lifetime.
OV E RV I E W O F D E N TA L C OV E R A G E
Procedures Covered
62
Network of Participating Dentists
You save money when you use dentists who are par t of the S.I.D.S. network.
These dentists have agreed to accept the payment provided under the Fund’s
schedule of allowances as payment in full (although you still have to meet
any applicable deductible). For information about providers in your area, call
S.I.D.S. at 516-396-5500, 718-204-7172 or toll-free at 877-592-1683, or visit
their website at www.asonet.com.
When you use a par ticipating dentist, subject to plan maximums and
frequency limitations:
diagnostic and preventive dental services are covered in full by the Fund
in accordance with the plan’s schedule of maximum allowances; and
once you meet the deductible, basic and major restorative services are
covered in full by the Fund up to the plan’s maximum allowance.
Pre-Treatment Estimate
This process is intended to inform you and your dentist, in advance of
treatment and before any expenses are incurred, what benefits are
provided by the plan.
S.I.D.S. will review the proposed treatment and will send you and your
dentist an explanation of benefits form that indicates the amount the plan
will pay for each procedure and identifies services that are not covered
or not payable by the program.
63
The pre-treatment estimate will remain valid for one year, even if some
or all of the work is done by another dentist. However, you must still be
eligible for Fund benefits when the service is rendered, and there must
have been no significant change in your dental condition since the estimate
was issued. Payment will be made in accordance with plan allowances and
limitations in effect at the time services are completed.
Orthodontic Services
A dentist must diagnose the need for orthodontic services and must indicate
that the orthodontic condition consists of a handicapping, abnormal, correctable
malocclusion. Before treatment begins, S.I.D.S. should estimate
what the plan allowance for orthodontic services will be under the
pre-treatment estimate program.
Root canal therapy — extension applies if the pulp chamber was opened
while the patient was eligible.
64
Schedule of Covered Dental Allowances
The char t below lists all dental ser vices covered by the plan and the
maximum amount the plan will pay for each ser vice. Remember :
par ticipating providers have agreed to accept the plan payment as
payment in full, except for the $100 annual deductible.
P L A N PAYS
65
B A S I C R E S TO R AT I V E
P L A N PAYS
SILVER AMALGAM FILLINGS
one surface – primar y $25.00
two surfaces – primar y 35.00
three or more surfaces – primary 48.00
one surface – permanent 35.00
two surfaces – permanent 45.00
three surfaces – permanent 55.00
four or more surfaces – permanent 65.00
COMPOSITE RESIN—ANTERIOR
one surface 35.00
two surfaces 45.00
three surfaces 60.00
four or more and incisal angle 60.00
COMPOSITE RESIN—POSTERIOR
one surface 40.00
two surfaces 50.00
three surfaces 60.00
MAJOR RESTORATIVE
Preoperative periapical X-ray required. There is a five-year frequency
limitation on replacements.
CROWNS
plastic $ 120.00
porcelain jacket 325.00
plastic with metal 325.00
porcelain with metal 375.00
full cast 350.00
METALLIC INLAY
one surface 200.00
two surfaces 250.00
three surfaces 300.00
PORCELAIN INLAY
one surface 200.00
two surfaces 250.00
three surfaces 300.00
STAINLESS STEEL CROWN, primar y tooth 100.00
CAST POST & CORE 100.00
PREFAB POST & CORE 86.00
ENDODONTICS
X-ray evidence of satisfactory completion required.
PULPOTOMY $75.00
ROOT THERAPY
one canal 200.00
two canals 250.00
three canals 325.00
four or more canals 375.00
APICOECTOMY 130.00
APICOECTOMY – max per tooth 260.00
COMPLETE DENTURE
immediate or permanent $400.00
PARTIAL DENTURE—UNILATERAL 240.00
PARTIAL DENTURE—BILATERAL
acr ylic base with clasps and rests 325.00
cast metal base 400.00
PRECISION ATTACHMENT 100.00
BRIDGE PONTIC
full cast 300.00
plastic with metal 300.00
porcelain with metal 375.00
ABUTMENT—INLAY 2 SURFACES 250.00
ABUTMENT—INLAY 3 SURFACES 300.00
CAST METAL RETNR-ACID ETCH BRIDGE 200.00
BRIDGE ABUTMENT
crown – plastic with metal 325.00
crown – porcelain fused to metal 375.00
crown – full cast 300.00
DENTURE RELINE—CHAIR 80.00
DENTURE RELINE—LABORATORY 125.00
DENTURE REPAIRS
denture adjustment 25.00
repair cast framework 95.00
repair complete denture base 70.00
replace tooth in denture 65.00
replace broken facing 100.00
add tooth to existing par tial denture 65.00
RECEMENT CROWN OR INLAY 25.00
RECEMENT BRIDGE 30.00
SURGICAL PLACEMENT OF IMPLANT 1,200.00
CUSTOM IMPLANT ABUTMENT
Only payable if fabricated and placed by dentist 200.00
other than provider placing the implant
67
PERIODONTIC SERVICES
Although eight teeth constitute the anatomic complement of a quadrant, for purposes
of settling claims for periodontal treatment, payment will be based on five teeth per
quadrant.Accordingly, if at least five teeth are treated in a quadrant, payment will be
based on the allowance for a full quadrant. If fewer than five teeth are treated,
payment will be pro-rated on the basis of five teeth per quadrant. When more than
one periodontal procedure is performed on the same day, claims for services will
be combined and payment will be based on the most costly procedure.
P L A N PAYS
ROOT SCALING, GINGIVAL CURETTAGE
& BITE CORRECTION, INCLUDING PROPHYLAXIS,
per quadrant $50.00
two or more quadrants per visit 75.00
periodontal maintenance 60.00
maximum allowance on any combination of the
above services is $200 in a calendar year
PERIODONTAL SURGERY
confirmation by charting and/or X-rays required per
quadrant of at least five teeth
localized deliver y of chemotherapeutic agent 50.00
maximum allowance $150 per quadrant
gingivectomy, gingivoplasty and mucogingival
surger y per quadrant 150.00
osseous surger y, including gingivectomy-per quadrant 375.00
osseous graft, per quadrant 300.00
ORAL SURGERY
ROUTINE EXTRACTION $40.00
SURGICAL EXTRACTION
must be demonstrated by X-ray
erupted tooth 65.00
impaction – soft tissue 100.00
impaction – par tial bony 175.00
impaction – complete bony 200.00
ALVEOLOPLASTY—PER JAW 125.00
BIOPSY OF ORAL TISSUE—HARD TISSUE 100.00
REMOVAL OF CYST OR TUMOR <1.25 75.00
REMOVAL OF CYST OR TUMOR >1.25 100.00
FRENULECTOMY 95.00
ORTHODONTICS
INITIAL FIXED APPLIANCE $450.00
ACTIVE TREATMENT—PER MONTH 50.00
maximum of 24 months
POST-TREATMENT STABILIZATION DEVICE 110.00
PASSIVE TREATMENT—PER SIX MONTHS 100.00
maximum of 18 months
MINOR TOOTH MOVEMENT
removable acrylic appliance 80.00
removable metal appliance 225.00
fixed acrylic appliance 75.00
68 fixed metal appliance 80.00
ADJUNCTIVE SERVICES
P L A N PAYS
PALLIATIVE TREATMENT – no other treatment that visit $30.00
GENERAL ANESTHESIA – plan pays first 30 minutes only 110.00
BRUXISM APPLIANCE 225.00
SPECIALIST CONSULTATION – includes examination 50.00
BEHAVIOR MANAGEMENT – only when rendered by a 50.00
participating pedodontist in conjunction with other
treatment only
TOOTH WHITENING – per arch 150.00
must be provided by a licensed dentist using materials
and equipment specifically designed to accomplish tooth
whitening in a one-visit chairside setting on natural,
unrestored teeth. All other tooth-whitening products or
take-home methods, including those provided by a dentist,
are not covered.
Lifetime Maximum – one treatment per arch
See the section called “Claims and Appeals Procedures” for additional
information on filing claims and procedures to follow if your claim is denied
in whole or in par t and you wish to appeal the decision.
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Exclusions and Limitations
There is no coverage for :
any charges that exceed the amounts shown in the Schedule of Covered
Dental Allowances;
periodontal splinting;
over-the-counter analgesia;
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services for which payment is unlawful where the person resides when
the expenses are incurred;
ser vices for which there would be no charge in the absence of this
coverage, including ser vices provided by a member of the patient’s
immediate family;
Important Definitions
Dentist – A person who is licensed to practice dentistry in the state where
the service is provided.
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VISION BENEFITS
Benefits
If you are eligible for vision benefits, you and your covered dependents
are entitled to an eye examination and new glasses or contact lenses once
every 12 months. If you use a par ticipating provider, there are no out-of-
pocket costs if the frames and lenses you select are par t of the program.
If the frames and lenses you select are outside the program, you receive
a credit towards your purchase.
Covered Services
The Fund pays a par ticipating provider $125 for an exam and a pair of
frames and lenses. If you use a non-par ticipating provider, the Fund will
reimburse you up to $125 for the same package of services.
You can obtain a list of par ticipating providers from the Fund office at
800-529-3863.
Costs
Some services that you receive from par ticipating providers require that
you pay a por tion of the cost. These services and their costs are listed
below. If you receive any of these ser vices on an out-of-network basis,
you will be responsible for any cost above your $125 allowance.
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Your Cost Your Cost Your Cost at
at GVS at CPS Vision Screening
Non-network provider. When you use a provider who is not in the CPS,
GVS or Vision Screening network, you must pay the full fee and submit a
claim to the Fund Office for reimbursement. The Fund will pay only the
amount it would have paid had you gone to a par ticipating provider (up to
$125 for an exam and a pair of frames and lenses).
See the section called “Claims and Appeals Procedures” for additional
information on filing claims and for procedures for you to follow if your
claim is denied in whole or in par t and you wish to appeal the decision.
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LIFE INSURA NCE
The Fund provides basic and dependent life insurance benefits at no cost
to you. This coverage is provided and insured through the Union Labor Life
Insurance Company (“ULLICO”).
If you are an eligible Retiree, your coverage will continue in the amount
of $8,000. There is no cost to continue life insurance coverage as a Retiree.
If you are an eligible Active Employee or Retiree, the plan also provides
life insurance coverage for your dependents. If your spouse or child dies
while insured under this plan, a death benefit of $1,000 will be paid to
you. In order for benefits to be paid, your dependents must be eligible as
defined in the plan at the time of death. When you die, coverage for your
dependents ends as of that date.
Naming a Beneficiary
You must name a Beneficiary for your life insurance. Your Beneficiary may be
one or more person(s), a trust, an estate, a charity, etc. In addition to naming
a Beneficiary, you can also designate a contingent Beneficiary. A contingent
Beneficiary receives benefits in the event the primary Beneficiary dies before
you. You are automatically the Beneficiary for any life insurance coverage on
your dependents.
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If you do not name a Beneficiary, or if your Beneficiary dies before you,
your life insurance benefit would be paid to:
your estate.
The accelerated death benefit is payable to you in a single lump sum, once
in your lifetime. Upon your death, the life insurance benefit paid to your
Beneficiary will be reduced by the benefits you received under the accelerated
death benefit.
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Converting to an Individual Policy
If your life insurance with the Fund ends, you may conver t all or a por tion
of your coverage to an individual plan. You must apply for an individual
policy and pay the first month’s premium within 31 days after your Fund
insurance ends. If you have dependent life insurance, you may also conver t
the insurance on your spouse or Children to an individual policy. To apply
for conversion coverage, contact ULLICO directly.
You and your dependents may not be turned down for an individual
policy when you conver t your life insurance within 31 days, even if you
are in poor health. In addition, you will not be required to have a medical
examination if you apply to conver t your coverage within 31 days.
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ACCIDENTAL DEATH A N D
DISMEMBERMENT ( A D&D ) BENEFIT
(FOR ACTIVE EMPLOYEES ONLY)
In the event of your death due to a covered accident, AD&D benefits are
payable in addition to those available under your life insurance coverage.
The maximum amount that can be paid under the AD&D plan for all losses
is $6,000. This amount is also known as the “principal sum.”
Schedule of Benefits
Your Beneficiary
Generally, the Beneficiar y you name for your life insurance also is your
Beneficiar y for AD&D benefits. For more information, see “Naming a
Beneficiar y” in the life insurance section.
Exclusions
AD&D benefits cannot be paid if your loss is caused directly or indirectly,
in whole or in par t, by any of the following:
With regard to dismemberment claims, ULLICO may require that you have
a medical examination that is paid for by ULLICO and conducted by a
doctor chosen by ULLICO.
See the section called “Claims and Appeals Procedures” for additional
information on filing claims, and procedures to be followed to appeal a
claim that is wholly or par tially denied.
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SHORT-TERM DISABILITY BENEFITS
(FOR ACTIVE EMPLOYEES ONLY)
To receive disability benefits, you must be under the care of a physician and
he or she must cer tify to the Fund that you are disabled. Weekly benefits for
pregnancy will be provided in the same manner as benefits for an “illness.”
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Your Benefits
NewYork. Your weekly benefit is 50% of your average weekly earnings (as
defined by state law) at the time you became disabled, up to a maximum
benefit of $400 per week. If your disability occurs while you are actively
employed or within 28 days of your last day worked, the Fund will pay you
shor t-term disability benefits. If your disability occurs after you have been
unemployed for 28 days, and you are receiving (or have filed a claim for)
unemployment insurance benefits, the New York State Special Fund for
Disability Benefits will pay you the shor t-term disability benefit.
See the section called “Claims and Appeals Procedures” for additional
information on filing claims, and procedures to follow if your claim is wholly
or par tially denied and you wish to appeal the decision.
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If You Are Disabled More Than Six Months
If it appears that you will be disabled for more than six months, you should
contact the Fund Office. If you are disabled more than six months, you may
be eligible to continue your medical and other Fund coverage under the
“Disability Waiver” provision described in the section on eligibility and
par ticipation. In addition, you should contact the Fund Office to find out
if you are eligible for a disability pension and, if so, how to file for it.
Remember, your shor t-term disability benefits will end after six months.
Work-Related Disabilities
The Fund does not pay shor t-term disability benefits for injuries or
illnesses arising out of or in the course of your employment. Your employer
carries Workers’ Compensation insurance for these disabilities. However,
if the Workers’ Compensation carrier controver ts your case and issues the
appropriate form (Form C-7, Notice that Right to Compensation is
Controver ted), the Fund can pay shor t-term disability benefits while your
case is decided, subject to the limitations described in this section.
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HEARING AID BENEFIT
You and your covered dependents are eligible for a hearing aid benefit
once ever y four years. You may receive benefits from any hearing aid
provider. However, you will receive the highest level of coverage when you
use the network of par ticipating providers affiliated with Comprehensive
Professional Systems (CPS) or General Vision Services (GVS).
Covered Services
At a network location. Although you may obtain benefits at any provider,
GVS and CPS have negotiated special discounts on your behalf. For a listing
of providers that par ticipate in the CPS or GVS networks, call GVS toll-free
at 800-847-4661 or CPS at 212-675-5745. Coverage is provided at no cost
to you at a CPS provider and for a $150 copayment at a GVS provider for
the following:
a hearing evaluation;
If you select a hearing aid that is not par t of the Fund package, you may
have to make additional payments.
When you go to a non-participating provider, you will have to pay for the
services you receive and submit a claim to the Fund Office. The Fund will
reimburse you the same amount it would have paid if you had gone to a
network provider, up to a maximum benefit of $350.
Maximum Benefit
The maximum benefit is $350 per family member for each ear, once every
four years.
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How to File a Claim
Network provider. All you have to do is provide your name and Social
Security number to the network provider. The provider will submit the claim
form to the Fund Office for payment.
Non-network provider. When you use a provider that is not in the CPS or
GVS network, you must pay the full fee and submit an Itemized Bill to the
Fund Office for reimbursement. Be sure to keep a copy of the bill for your
own records.
See the section called “Claims and Appeals Procedures” for additional
information on filing claims and procedures to follow if your claim is denied
in whole or in par t and you, wish to appeal the decision.
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SCHOLARSHIP PROGRA M
Eligibility
Your Child’s eligibility for this benefit depends, first, on your eligibility. You are
eligible if you are working or have worked for an employer who is obligated
to make contributions to the Welfare Fund for the Scholarship Program
on your behalf and you meet the eligibility requirements listed below:
you are working for or have worked for an employer who is obligated to
make contributions to the Welfare Fund for the Scholarship Program on
your behalf, which is referred to as “covered scholarship employment”;
and
If you are receiving shor t-term disability benefits from the New York City
District Council of Carpenters Welfare Fund, Workers’ Compensation or
state unemployment benefits, you will receive credit for seven hours worked
for each day that you receive these benefits. (Proof must be submitted.)
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How the Plan Works
This benefit is a scholarship program for unmarried, dependent, natural or
legally adopted Children, regardless of age, who:
are entering college with prior college credit earned while completing the
senior year of high school (in an early admissions placement program or
advanced placement program); or
are mid-year graduates who entered college prior to the academic year
beginning in September, when a scholarship would first be payable, and
who earned one-half year of college credit.
If you are a Retiree, your Qualifying Children are eligible for this program if
you met the Active Employee requirements at the time of your retirement.
Qualifying Children of deceased par ticipants are eligible if the member had
met the Active Employee requirements at the time of his death.
The Benefit
The Scholarship Program pays up to $3,500 for each year of a four-year
academic program at an accredited college or university, or until the child
receives a bachelor’s degree, whichever occurs first.
Any other financial assistance (e.g., awards, aid, loans) received by your child
must be repor ted to the Fund Office. The Scholarship Program adjusts the
scholarship so that the combination of awards does not exceed total tuition,
room and board expenses and usual fees. New York State Regents awards,
however, are not considered.
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How to Apply
September. Call the Fund Office at 212-366-7300 in the beginning of the
September of your child’s senior year in high school to request an application.
Selection Process
An independent and professional education organization of the Educational
Testing Service of Princeton, New Jersey, the Scholarship and Recognition
Programs considers a number of factors in awarding scholarships: the student’s
high school academic record, SAT scores, moral character, leadership qualities
and seriousness of purpose. The number of scholarships awarded is at the
Trustees’ sole discretion.
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COORDIN ATION OF BENEFITS (MEDICAL
A N D DENTAL BENEFITS)
You or members of your family may have other health care coverage.
If this happens, the two health coverage programs will coordinate their
benefit payments so that payments from the two plans combined will pay
up to the amount of covered expenses, but not more than the amount
of actual expenses.
When you are covered under two plans, one plan has primary responsibility
to pay benefits and the other has secondary responsibility. The plan with
primary responsibility pays benefits first.
For a dependent child covered under both parents’ plans, the primary plan is:
the plan of the parent whose bir thday comes earlier in the calendar year
(month and day);
the plan that has covered the parent for a longer period of time, if the
parents have the same bir thday; or
the father’s plan, if the other plan does not follow the “bir thday rule”
and uses gender to determine primary responsibility.
If the parent with custody is remarried, his or her plan pays first, the
stepparent’s plan pays second and the non-custodial parent’s plan pays third.
87
If there is a cour t decree specifying which parent has financial
responsibility for the child’s health care expenses, that parent’s plan
is primary once the Fund Office knows about the decree.
If none of the previous rules apply, the plan that has covered the patient
longest is primary.
File claims first with the primary plan, then with the secondary plan.
88
CONFIDENTIALITY
The Fund and the Board of Trustees are permitted to use and disclose
PHI for the following purposes, to the extent they are not inconsistent
with HIPAA:
The Board of Trustees will not disclose your protected health information
to any of its Providers, agents or subcontractors unless the Providers,
agents and subcontractors agree to keep your protected health information
confidential to the same extent as is required of the Board of Trustees.
89
The Board of Trustees will not use or disclose your protected health
information for any employment-related actions or decisions, or with
respect to any other benefit or other employee benefit plan sponsored
by the Board of Trustees without your specific written permission.
The Board of Trustees will repor t to the Fund’s Privacy Officer any use
or disclosure of protected health information that is inconsistent with
the Fund’s Privacy Policy.
The Board of Trustees will allow you, through the Fund, to inspect and
photocopy your protected health information, to the extent, and in the
manner, required by HIPAA.
The Board of Trustees will make available to the Fund your protected
health information for amendment and incorporation of any such
amendments to the extent, and in the manner, required by HIPAA.
The Board of Trustees will keep a written record of cer tain types of
disclosures it may make of protected health information, so that the Fund
can maintain an accounting of disclosures of protected health information.
The Board of Trustees will return to the Fund or destroy all protected
health information received from the Fund when there is no longer a
need for the information. If it is not feasible for the Board of Trustees to
return or destroy the protected health information, then the Trustees
shall limit their fur ther use or disclosures of any of your protected health
information that it cannot feasibly return or destroy to those purposes
that make the return or destruction of the information infeasible.
90
The Board of Trustees shall ensure that adequate separation will be
maintained between the Fund. Only the categories of employees
enumerated hereafter and individual Trustees will be permitted to have
access to and use the protected health information to perform plan
administration functions. The following categories of employees under the
control of the Board of Trustees are the only employees who may obtain
protected health information in the course of performing the duties of
their job with or on behalf of the Board of Trustees: the Fund Director,
the Assistant Fund Manager and all other Welfare Fund claims staff routinely
responsible for administration of claims for the Fund. Additionally, individual
Trustees may receive health information from the Fund in the course of
hearing appeals or handling other plan administration functions.
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CLAIMS A N D APPEALS PROCEDURES
This section describes the procedures for filing claims for benefits from
the New York City District Council of Carpenters Welfare Fund. It also
describes the procedures for you to follow if your claim is denied in whole
or in par t and you wish to appeal the decision. The claims procedures will
vary depending on the type of your claim. The Welfare Fund has contracted
with a number of health organizations (“Health Organization”) to administer
the different benefits components. Read each of the following sections
carefully to determine which procedure is applicable to your par ticular
request for benefits. The effective date of these procedures is July 1, 2002.
These procedures supersede any prior version.
What Is a Claim
A claim is a request for benefits made in accordance with the Fund’s
claims procedures.
A request for prior approval of a benefit that does not require prior
approval by the plan is not a claim for benefits.
An inquiry about plan eligibility that does not request benefits is not a
claim for benefits.
Types of Claims
Precertification. Prior approval of services is required for cer tain medical
ser vices under the plan, including: third surgical opinions, MRIs, MRAs,
cardiac rehabilitation, durable medical equipment, or thotics, prosthetics,
hospice care, home health care, speech, inpatient mental health care and
outpatient and inpatient alcohol or substance abuse treatment. Please refer
to each specific section of this Plan for more information on precer tification.
If you fail to precer tify these services, no Plan benefits will be payable for
the services.
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Urgent. An Urgent Care Claim is when the plan requires precer tification
of a benefit with respect to medical care or treatment where applying
non-urgent time frames:
could seriously jeopardize the life or health of the claimant or the ability
of the claimant to regain maximum function, or
Life insurance. A life insurance claim is any claim for payment made by
your beneficiar y on the occasion of your death.
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How to File a Claim
A claim form may be obtained from the Fund Office by calling 800-529-3863
or from the specific Health Organization listed below. The claim form
should be completed in its entirety and submitted to the appropriate Health
Organization. If a request is filed improperly or the form is incomplete, the
request will not constitute claim under these procedures.
You will only receive notice of an improperly filed claim if the claim
includes (i) your name, (ii) your specific medical condition or symptom
and (iii) a specific treatment, ser vice or product for which approval is
requested. Check the claim form to be cer tain that all applicable por tions
of the form are completed. Include with the claim form any itemized bills
if ser vices have already been provided to you or any documentation
requested to verify your claim. If the claim forms have to be returned to
you for information, delays in processing the claim will result.
A claim form that is incorrectly sent to the Fund Office will be redirected
to the appropriate Health Organization. The applicable time frame for
processing the claim will begin to run from the date the claim is received
at the appropriate Health Organization (discussed fur ther below in “When
Claims Must Be Filed”).
Authorized Representatives
An authorized representative, such as your spouse, may complete the claim
form for you if you are unable to complete the form yourself and have
previously designated the individual to act on your behalf. A form can be
obtained from the Fund Office to designate an authorized representative.
The plan may request additional information to verify that this person is
authorized to act on your behalf. A health care professional with knowledge
of your medical condition may act as an authorized representative in connection
with an Urgent Care Claim without you having to complete the special
authorization form. If an authorized representative is designated, all notices
will be provided to you through your authorized representative.
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Failure to file claims within the time required shall not invalidate or reduce
any claim, if it was not reasonably possible to file the claim within such time.
However, in that case, the claim must be submitted as soon as reasonably
possible and in no event later than one year from the date the charges
were incurred. Claims for life insurance benefits must be filed within two
years of the loss.
Caremark
P.O. Box 686005
San Antonio, TX 78268-6005
Telephone: 800-378-0972
Dental Claims:
In-NetworkVision Claims:
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In-Network Hearing Claims:
If you go to a network provider, submit your name and Social Security
number to the provider. The provider will submit the claim form to the
Fund Office for payment.
The Fund will review the claim for eligibility and completeness and then
forward the claim to ULLICO at:
96
Time Frames for Decisionmaking
The applicable Health Organization will comply with the following time
frames in processing your claim, which vary depending on the type of claim
submitted:
97
Disability – The Fund will complete its review of a disability claim
within 45 days of receipt of the claim. If an extension is necessary due to
matters beyond the Fund’s control, it will notify you in writing before the
end of the initial 45-day period of the date by which it expects to render
a decision. The Fund will make a decision within 30 days of the time it
notifies you of the delay, or an additional 30 days if it notifies you, prior
to the expiration of the first 30-day extension period, of the circumstances
requiring the extension and the date as of which the plan expects to
render a decision. If an extension is needed because the Fund needs
additional information from you, the extension notice will specify the
information needed. In that case you will have 45 days to respond.
During the period in which you are allowed to supply additional
information, the Fund’s 45-day period for making a decision will be
suspended until either 45 days or the date you respond to the request
(whichever is earlier). The Fund will make a decision within 30 days
of receipt of the requested information, or if no response is received,
your claim will be denied.
Notice of Decision
You will be provided with written notice of a denial of a claim (whether
denied in whole or in par t). A denial of a claim may also include any claim
where the plan pays less than the total amount of expenses submitted
regarding a claim. This notice will state:
98
If the determination was based on the absence of medical necessity,
or because the treatment was experimental or investigational or other
similar exclusion, you will receive an explanation of the scientific or
clinical judgment for the determination applying the terms of the plan to
your claim or a statement that it is available upon request at no charge.
For Urgent Care Claims, the notice will describe the expedited review
process applicable to Urgent Care Claims. For Urgent Care Claims,
the required determination may be provided orally and followed with
written notification.
Appeals:
Empire BlueCross BlueShield
P.O. Box 1407
Church Street Station
New York, NY 10008-1407
Attn: Institutional Claims Depar tment
Telephone: 800-553-9603
Grievances:
Empire BlueCross BlueShield
Medical Management Appeals Depar tment
Mail Drop 60
P.O. Box 11825
Albany, NY 12211
Telephone: 800-553-9603
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Dental Appeals:
Self-Insured Dental Service (S.I.D.S.)
P.O. Box 9007, Dept. 95
Lynbrook, NY 11563-9007
Telephone: 516-396-5500, 718-204-7172
or 877-592-1683
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Your Rights in the Review Process
You have the right to review, free of charge, documents, records or
other information relevant to your claim. A document, record or other
information is relevant if it was relied upon by the plan in making the
decision; it was submitted, considered or generated (regardless of
whether it was relied upon); it demonstrates compliance with the plan’s
administrative processes for ensuring consistent decisionmaking; or
it constitutes a statement of plan policy regarding the denied treatment
or service.
The reviewer will not give deference to the initial adverse benefit
determination. The decision will be made on the basis of the record,
including such additional written documents, records and comments
that may be submitted by you.
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Empire BlueCross BlueShield or S.I.D.S.
First Level. The Health Organization will comply with the following time
frames in reviewing First Level appeals and grievances:
Urgent — If the need for the service is urgent, the Health Organization
will complete the review as soon as possible, taking into account the
medical circumstances, but in any event within 72 hours of our receipt
of the appeal. The determination will also be confirmed in writing no
later than three days after the oral notification.
Second Level. Your request must be received within 60 days of the date
of the decision on your First Level appeal or grievance. If the appeal or
grievance is not submitted within that time frame, the Health Organization
will not review it and the decision on the First Level appeal or grievance
will stand. The Health Organization will comply with the following time
frames in reviewing Second Level appeals and grievances:
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Third Level. The third level of appeal is a voluntary procedure.
The voluntary level of appeal is available only after you have pursued the
appropriate mandatory appeals process required by the Plan, as indicated
previously in this section;
Upon your request, the plan will provide you with sufficient information
to make an informed judgment about whether to submit a claim through
the voluntary appeal process, including specific information regarding the
process for selecting a decisionmaker and any circumstances that may
affect the impar tiality of the decisionmaker.
The plan will not impose fees or costs on you should you choose to
invoke the voluntary appeals process.
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Disability claims: Decisions on appeals involving disability claims will be
reached within 45 days of your request for a review. However, in special
circumstances, up to an additional 45 days may be necessary to reach a
final decision on a disability claim. You will be advised in writing within the
45 days after receipt of your request for review if an additional period of
time will be necessary to reach a final decision on your disability claim.
The following statement: “You and your plan may have other voluntary
alternative dispute resolution options, such as mediation. One way to
find out what may be available is to contact your local U.S. Depar tment
of Labor office and your state insurance regulatory agency.”
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Limitation on When a Lawsuit May Be Started
You may not start a lawsuit to obtain benefits until you have requested a review
and a final decision has been reached on review, or until the appropriate time
frame described above has elapsed since you filed a request for review and you
have not received a final decision or notice that an extension will be necessary
to reach a final decision. However, a lawsuit may be started prior to you
requesting or submitting a benefit dispute to any voluntary third level of appeal.
The law also permits you to pursue your remedies under section 502(a) of
ERISA without exhausting these appeal procedures if the Plan has failed to
follow them.
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GLOSSARY
106
For pregnancy and childbirth services, the definition of a
“hospital” includes any birthing center that has a participation
agreement with either Empire or another Blue Cross and/or
Blue Shield plan.
For physical therapy purposes, the definition of a “hospital”
may include a rehabilitation facility either approved by
Empire or par ticipating with Empire or another Blue Cross
and/or Blue Shield plan.
For kidney dialysis treatment, a facility in New York
State qualifies for in-network benefits if the facility has
an operating cer tificate issued by the New York State
Depar tment of Health, and par ticipates with Empire or
another Blue Cross and/or Blue Shield plan. In other
states, the facility must par ticipate with another Blue Cross
and/or Blue Shield plan and be cer tified by the state using
criteria similar to New York’s. Out-of-network benefits
will be paid only for non-par ticipating facilities that have
an appropriate operating cer tificate.
For behavioral health care purposes, the definition of
“hospital” may include a facility that has an operating
cer tificate issued by the Commissioner of Mental Health
under Ar ticle 31 of the New York Mental Hygiene Law;
a facility operated by the Office of Mental Health; or a
facility that has a par ticipation agreement with Empire
to provide mental and behavioral health care ser vices.
For alcohol and/or substance abuse treatment received
out-of-network, a facility in New York State must be
cer tified by the Office of Alcoholism and Substance Abuse
Services. A facility outside of New York State must be
approved by the Joint Commission on the Accreditation
of Healthcare Organizations (JCAHO).
For cer tain specified benefits, the definition of a “hospital”
or “facility” may include a hospital, hospital depar tment
or facility that has a special agreement with Empire.
Empire’s PPO does not recognize the following facilities as
hospitals: nursing or convalescent homes and institutions;
rehabilitation facilities; institutions primarily for rest or for
the aged; spas; sanitariums; infirmaries at schools, colleges
or camps; and any institution primarily for the treatment
of drug addiction, alcoholism or mental health care.
Injury A bodily Injur y resulting directly from an accident and
independently of other causes, which occurs while you
are covered under this plan.
Itemized Bill An Itemized Bill is a bill from a provider, hospital or
ambulance service that gives information that the health
care organization needs to consider your claim. Provider
and hospital bills will contain the patient’s name, diagnosis
and date and charge for each service performed. A provider
bill will also have the provider’s name and address and
description of each service, while a hospital bill will have
the employee’s name and address, identification number
and the patient’s date of bir th. Ambulance bills will include
the patient’s full name and address, date and reason for
service, total mileage traveled and charges.
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Medically Ser vices, supplies or equipment provided by a hospital or
Necessary other provider of health ser vices are Medically Necessar y
if they meet the definitions of medical necessity in the
sections on Empire and Medicare benefits.
Operating Area The Empire Operating Area includes the following 28
counties in eastern New York State: Albany, Bronx, Clinton,
Columbia, Delaware, Dutchess, Essex, Fulton, Greene,
Kings, Montgomer y, Nassau, New York, Orange, Putnam,
Queens, Rensselaer, Richmond, Rockland, Saratoga,
Schenectady, Schoharie, Suffolk, Sullivan, Ulster, Warren,
Washington and Westchester. The counties include the
five boroughs of New York City, Long Island and cer tain
areas in upstate New York.
Retiree An individual who is “Totally Disabled” or who is receiving
retirement benefits under the New York City District
Council Carpenters Pension Fund and meets the plan’s
eligibility requirements for retiree coverage.
Totally Disabled During the first 24 months after you stop working due
to a disability, you will be considered Totally Disabled if
you are unable to perform work in Covered Employment.
After 24 months, you will be Totally Disabled if your disability
prevents you from performing work in any occupation.
If you are eligible for Social Security disability benefits, you
will automatically be considered Totally Disabled.
In all cases, you must be an eligible Active Employee when you
become disabled.
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OTHER THINGS YOU SHOULD KNOW
Representations
No local union officer, business agent, local union employee, employer or
employer representative, Fund Office personnel, consultant or individual
trustee or attorney is authorized to speak for the Trustees or commit the
Trustees on any matter relating to the Plan, without the express written
authority of the Trustees.
The Board of Trustees is the named fiduciary that has the discretionary
authority to control and manage the administration and operation of the
plan and Trust. The Board shall have the full, exclusive and discretionary
authority to make rules, regulations, interpretations and computations,
construe the terms of the plan, and determine all issues relating to coverage
and eligibility for benefits. The Board may also take other actions to
administer the plan as it may deem appropriate. The Board’s decisions,
interpretations and computations and other actions shall be final and
binding on all persons.
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Plan Interpretation
In carrying out their respective responsibilities under the plan, the Board of
Trustees and other plan fiduciaries and individuals to whom responsibility
for the administration of the plan has been delegated have discretionary
authority to interpret the terms of the plan and to determine eligibility and
entitlement to plan benefits in accordance with the terms of the plan, and
to decide any fact related to eligibility for and entitlement to plan benefits.
Any interpretation or determination under such discretionary authority will
be given full force and effect, unless it can be shown that the interpretation
or determination was arbitrary or capricious.
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In the event the plan should request information from the claimant regarding
material necessary for the implementation of this subrogation provision
with respect to a claim, the plan reserves the right to withhold payment of
such claim pending the submission of the requested information.
If the covered person does not reimburse the plan as required by this
provision, the plan may, in its sole discretion, apply any future benefits that
may become payable on behalf of the covered person to the amount
not reimbursed, or obtain a judgment against the covered person from a
court for the amount not reimbursed and garnish or attach the wages or
earnings of the covered person.
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PLA N FACTS
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Trustees Board of Trustees
New York City District Council of Carpenters
Welfare Fund
395 Hudson Street
New York, NY 10014
212-366-7300
Participating Employers The Fund will provide you, upon written
request, with information as to whether a
par ticular employer is contributing to the
Welfare Fund on behalf of employees, as well
as the address of such employer. Additionally,
a complete list of employers and unions
par ticipating in the Welfare Fund may be
obtained upon written request to the Fund
Office and is available for examination at
the Fund Office.
Agent for Service of Legal Executive Director, New York City District
Process Council of Carpenters Welfare Fund
395 Hudson Street
New York, NY 10014
Legal process may also be ser ved on the Plan
Administrator, the individual Trustees, any
insurer of benefits, or, with regard to any such
insurer, the super visor y official of the local
state insurance depar tment.
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Other Administrative and Funding Information
This section provides impor tant information about third par ties involved
in providing and administering Plan benefits. You may want to refer to this
section for information if a question arises concerning a par ticular benefit.
Medical benefits. Benefits for active par ticipants and retirees who are
not Medicare-eligible are self-funded; that is, they are paid out of Fund
assets. The Fund has contracted with Empire BlueCross and BlueShield to
administer the program on its behalf. In addition to forwarding to Empire
amounts required to pay Plan benefits, the Fund also pays Empire an
administrative fee. Empire then assumes the responsibility for providing the
benefits called for under its contract. Empire may be contacted at:
Benefits for individuals in the Medicare Supplemental Plan are also self-
funded and are administered by C&R Consulting. C&R can be reached at:
C&R Consulting
1501 Broadway – Suite 1724
New York, NY 10036
Telephone: 866-320-3807
Prescription drug benefits. Benefits under this program are paid out of
Fund assets.The Fund has contracted with Caremark to administer the
program on its behalf. In addition to forwarding to Caremark amounts
required to pay plan benefits, the Fund also pays Caremark an
administrative fee. Caremark can be reached at:
Caremark
2211 Sander Road
Nor thbrook, IL 60062
Telephone: 800-378-0972
www.caremark.com
Dental benefits. Benefits under this plan are paid out of Fund assets. The
Fund has contracted with S.I.D.S. to provide claims and other administrative
services. The Fund pays S.I.D.S. a fee for these administrative services, in
addition to forwarding to it the amounts required to pay plan benefits.
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S.I.D.S. can be contacted at the following address:
Vision benefits and hearing aid benefit. Benefits under this plan are paid out
of Fund assets.The Fund has contracted with General Vision Services (“GVS”),
Comprehensive Professional Systems (“CPS”) and Vision Screening to provide
access to par ticipating providers, process claims and other administrative
services. (Vision Screening provides only vision services.) The Fund pays GVS,
CPS and Vision Screening a negotiated fee. GVS can be reached at the
following address:
Vision Screening
1919 Middle Country Road
Centereach, NY 11720
Telephone: 631-467-4515
ULLICO
111 Massachusetts Ave., N.W.
Mail Stop 709
Washington, DC 20001
Telephone: 866-795-0680
Short-term disability benefits. Benefits under this plan are paid out of Fund
assets and administered through the Fund Office.
Under ERISA, there are steps you can take to enforce the above rights.
For instance, if you request a copy of plan documents or the latest annual
repor t from the plan and do not receive them within 30 days, you may
file suit in a federal cour t. In such a case, the cour t may require the Plan
Administrator to provide the materials and pay you up to $110 a day until
you receive the materials, unless the materials were not sent because of
reasons beyond the control of the Administrator.
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Assistance With Your Questions
If you have any questions about your plan, you should contact the Fund
Office. If you have any questions about this statement or about your
rights under ERISA, or if you need assistance in obtaining documents from
the Fund Office, you should contact the nearest Office of the Employee
Benefits Security Administration (formerly the Pension and Welfare Benefits
Administration), U.S. Depar tment of Labor, listed in your telephone
directory, or :
You may also obtain cer tain publications about your rights and
responsibilities under ERISA by calling the publications hotline of the
Employee Benefits Security Administration.
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MEMBERS OF THE JOINT BOARD OF TRUSTEES
Trustees Designated
by District Council Title Address
Michael J. Forde Chairman of the Board 395 Hudson St.
212-366-7500 of Trustees New York, NY 10014
New York City District
Council of Carpenters
Peter Thomassen Trustee 395 Hudson St.
212-366-7500 New York City District New York, NY 10014
Council of Carpenters
Denis Sheil Trustee 395 Hudson St.
212-366-7500 New York City District New York, NY 10014
Council of Carpenters
Vincent Alongi Trustee 89-07 Atlantic Ave.
718-850-7972 New York City District Woodhaven, NY 11421
Council of Carpenters
Lawrence D’Errico Trustee 157 E. 25th St.
212-685-9567 New York City District New York, NY 10010
Council of Carpenters
John Greaney Trustee 505 8th Ave., 4th fl.
212-643-1070 New York City District New York, NY 10018
Council of Carpenters
Trustees Designated
by Employers and
Employer Organizations Employer Associations Address
Joseph Olivieri Co-Chairman of the 125 Jericho Turnpike
516-478-5600 Board of Trustees Suite 301
Association of Wall-Ceiling Jericho, NY 11753
and Carpentr y Industries
George Greco Manufacturing Woodworkers Midhattan Woodworking
732-727-3020 Association of Greater Corp.
New York, Inc. Bordentown Avenue
& Cheesequake Road
Old Bridge, NJ 08857
Richard B. Harding, Jr. The Cement League Humphreys & Harding, Inc.
212-697-0390 755 2nd Avenue
New York, NY 10170
Michael Mazzucca The Hoist Trade Association Regional Scaffolding
718-881-6200 of New York, Inc. Company
3900 Webster Avenue
Bronx, NY 10470
David Meberg Greater New York Floor Consolidated Carpet
212-226-4600 Coverers Association Trade Workroom
568 Broadway
Suite 105
New York, NY 10012
Paul J. O’Brien Building Contractors 451 Park Avenue South
212-683-8080 Association 4th Floor
New York, NY 10016
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FPO 1-Main 8/03