Scribd Logo
Upload

Welcome to Scribd!

  • 3K views

    Maybank Services

    Uploaded by

    eggie dan
    Maybank was established in Malaysia in the 1960s and has grown to be one of the largest banks in the country. It offers a wide range of consumer, business, and investment banking services through over 374 branches and 2500 ATMs. Maybank introduced many innovative services for its customers like credit cards, share trading, and travel insurance. It also utilizes hardware like cash deposit machines and ATMs, as well as software for automated teller management, accounting, project management, and more to efficiently run its operations and serve customers.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as DOCX, PDF, TXT or read online from Scribd

    Maybank Services

    Uploaded by

    eggie dan
    3K views3 pages
    Maybank was established in Malaysia in the 1960s and has grown to be one of the largest banks in the country. It offers a wide range of consumer, business, and investment banking services through over 374 branches and 2500 ATMs. Maybank introduced many innovative services for its customers like credit cards, share trading, and travel insurance. It also utilizes hardware like cash deposit machines and ATMs, as well as software for automated teller management, accounting, project management, and more to efficiently run its operations and serve customers.

    Original Title

    maybank services

    Copyright

    © Attribution Non-Commercial (BY-NC)

    Available Formats

    DOCX, PDF, TXT or read online from Scribd

    Did you find this document useful?

    Is this content inappropriate?

    Maybank was established in Malaysia in the 1960s and has grown to be one of the largest banks in the country. It offers a wide range of consumer, business, and investment banking services through over 374 branches and 2500 ATMs. Maybank introduced many innovative services for its customers like credit cards, share trading, and travel insurance. It also utilizes hardware like cash deposit machines and ATMs, as well as software for automated teller management, accounting, project management, and more to efficiently run its operations and serve customers.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    3K views3 pages

    Maybank Services

    Uploaded by

    eggie dan
    Maybank was established in Malaysia in the 1960s and has grown to be one of the largest banks in the country. It offers a wide range of consumer, business, and investment banking services through over 374 branches and 2500 ATMs. Maybank introduced many innovative services for its customers like credit cards, share trading, and travel insurance. It also utilizes hardware like cash deposit machines and ATMs, as well as software for automated teller management, accounting, project management, and more to efficiently run its operations and serve customers.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    You are on page 1of 3
    At a glance
    Powered by AI
    Maybank was established in the 1960s and has since grown to become one of the largest banks in Malaysia. It offers various banking and financial services to consumers, businesses and corporations.

    Maybank offers credit card services, share trading services, and travel insurance services to its customers.

    Maybank uses hardware like CDMs and ATMs, as well as software like ATM management software and Microsoft Office/Visio.

    HISTORY

    Nowadays, Malayan Banking Berhad, Maybank become is one of


    the largest bank and financial group located in Malaysia.
    Maybank operates a full range of consumer banking,
    business and corporate banking and private banking
    services through a network of more than 374 branch offices
    and more than 2500 ATM machines in Malaysia.
    Malayan Banking Berhad, Maybank was established in 1960s
    by Khoo Teck Puat.
    Before Khoo Teck Puat set up Maybank, he was holding
    position of senior executive in Overseas Chinese Banking
    Corporation (OCBC).
    Maybank was recognized the potential of this new market
    and instituted a rapid growth phase through the 1960s and
    1970s.
    In 1964, Maybank established Mayban Trustees Bhd(MTB)
    in order to provide a range of trustee product and services.
    In 1973, Maybank was established its own investment banking
    subsidiary which called Aseambankers Malaysia Berhad.
    In 1975, Aseambankers Malaysia Berhad expanded the business
    range by establish a joint venture which called Kota Discount
    Berhad. Kota Discount Berhad was in partnership with a group
    of investors from Kuala Lumpur.
    Afterwards, Kota Discount Berhad was changed to Maybank
    Discount Berhad in 1989 due to Maybank acquired majority
    stake.

    Service
    Firstly, one of the services introduced by Maybank is included the
    credit cards service.
    Credit cards of Maybank in Malaysia can be divided into 18
    different versions like Maybank Classic, Maybank Gold,
    Maybank Platinum, Maybank Islamic Ikhwan, Visa
    Platinum, Pertronas Maybank Visa, PETRONAS
    Maybankard Platinum Visa, Maybankard Visa Wave,
    Maybankard Visa Flex and so on.
    Secondly, Maybank also introduced Maybank Share Trading
    service.
    This service allows customers to purchase shares quoted
    on Bursa Malaysia using their own funds or via a Share Margin
    Financing scheme.
    In Maybank Share Trading service, Maybank carry out
    Straight-through processing system.
    This system help customer’s save time and their privacy of
    customers can be ensured.
    Besides that, Maybank introduced Air TravelCare services.
    This service brings indemnify to customers while they
    travel by fligh
    Comprehensive coverage of Air TravelCare services are
    includes luggage delay or cancellation of trips, accidents,
    serious illnesses and serious injuries.
    Besides that customers also can activate the coverage as
    early as 6 hours before departure, this can help the
    customers no need to rush to activate before they travel.
    COMPUTING FACILITIES
    Maybank had use many different computing facilities in their
    organization in order to make their management more
    systematic or produce some convenient to their customers.
    The computing facilities used by Maybank are divided into 2
    categories which are hardware and software.

    Hardware

    There are several type of hardware were introduced or used by


    Maybank since it established.
    One of the hardware that we all know is the “Kawanku Cash
    Deposit Machine” (CDM).
    CDM is a self-service terminal that lets customers make
    deposits and payment transactions by cash.
    CDM also provide the cash payment to credit card and
    term loan accounts service, cash deposit to third party
    accounts service and customers are able to check their
    balance of their own account.
    For office workers, CDM was very useful for them because the
    service hours of CDM are from 6am until 12 midnight.
    Therefore, office workers no need to rush to bank after they
    finish work.
    Besides that, the hardware used by maybank also included the
    Kawanku ATM service that lets you perform self-serve
    banking transactions
    The ATM machines are provide many functions, such as
    chequebook and statement request, fast cash
    withdrawal/cash withdrawal, funds transfer between own
    accounts and funds transfer to third party accounts and
    so on.
    Software
    The software that the company used is automated teller machine
    management software
    The software helps Maybank manage and reduce cash levels
    throughout the cash replenishment process, reporting for
    individual ATMs within a network, automatically tracking
    transactions and also monitoring and forecasting cash
    demands while establishing and maintaining customer-
    specific historical data.
    Maybank also used Microsoft software in their company, for
    example Microsoft Office and Microsoft Visio Professional.
    Maybank used the Microsoft Office software package to
    prepare Gantt chart, estimation of cost, project
    monitoring and monitor project progress and used
    Microsoft Visio Professional software to software is used
    to create UML diagrams such as use case diagrams and
    sequence diagramsfor system representation.
    In 2007, Maybank and Microsoft Malaysia have signed an
    enterprise subscription agreement that will further
    enhance cost efficiency in the adoption of a common
    software toolset for Maybank's desktop applications as well as
    promote greater communication among employees and
    customers.

    You might also like