Wireless AP Ruckus

Ruckus Wireless
ZoneFlex
Access Point
Release 9.0 User Guide
For the following ZoneFlex AP models:
ZoneFlex 2942 802.11g Access Point
ZoneFlex 2741 802.11g Outdoor Access Point
ZoneFlex 7942 802.11n Access Point
ZoneFlex 7962 Dual Band 802.11n Access Point
ZoneFlex 7762 Dual Band 802.11n Smart Wi-Fi Access Point
ZoneFlex 7343 2.4GHz 802.11n Smart Wi-Fi Access Point
ZoneFlex 7363 Dual Band 802.11n Smart Wi-Fi Access Point
Part Number 800-70276-001
Published July 2010
www.ruckuswireless.com
i
About This Guide
Document Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . i
Related Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .ii
Documentation Feedback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .ii
1 Introducing the ZoneFlex Access Point
Overview of the ZoneFlex Access Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
Unpacking the ZoneFlex Access Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Getting to Know the Access Point Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
ZoneFlex 2942/7942 Access Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
ZoneFlex 7962 Access Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
ZoneFlex 7343 Access Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
ZoneFlex 7363 Access Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
ZoneFlex 2741 Outdoor Access Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
ZoneFlex 7762 Outdoor Access Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
2 Installing the Access Point
Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
Prepare the Required Hardware and Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Perform a Site Survey . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Determine the Optimal Mounting Location and Orientation . . . . . . . . . . . . . . . 27
Step 1: Preconfigure the Access Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
Configuring for Management by ZoneDirector . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Configuring for Standalone Operation or for Management by FlexMaster . . . . 33
Step 2: Verify Access Point Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41
Connect the Access Point to the Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Check the LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Associate a Wireless Client with the Access Point . . . . . . . . . . . . . . . . . . . . . . . . 43
Check the TR069 Status (FlexMaster Management Only) . . . . . . . . . . . . . . . . . . 43
Disconnect the Access Point from the Network . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Contents
ii
Step 3: Deploy the Access Point. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44
1. Choose a Location for the Access Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
2. Connect the Access Point to a Power Source and the Network . . . . . . . . . . . 44
Troubleshooting Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45
3 Navigating the Web Interface
Logging Into the ZoneFlex Web Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47
Navigating the Web Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48
If You Are Using a Dual Band ZoneFlex Access Point. . . . . . . . . . . . . . . . . . . . . . . . .49
4 Configuring the Access Point
Configuring the Device Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51
Enabling the PoE OUT Port for ZoneFlex 7762 Outdoor AP . . . . . . . . . . . . . . . . 52
Configuring the Network Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54
Default IP Addressing Behavior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Obtaining and Assigning an IP Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Configuring the L2TP Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Configuring Common Wireless Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57
Reviewing the Advanced > Common Options . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Setting Threshold Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Configuring WLAN Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63
Using WEP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Using WPA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Customizing 802.1X Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Rate Limiting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71
Controlling Access to the Wireless Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72
Changing the Access Controls for a WLAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Removing MAC Addresses from the List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Access Control Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Configuring VLAN Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75
Navigating the VLAN Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
5 Managing the Access Point
Viewing Current Device Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79
Viewing Current Internet Connection Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79
iii
Renewing or Releasing DHCP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Viewing Current Wireless Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81
Viewing Associated Wireless Clients . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82
Changing the Administrative Login Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83
Enabling Other Management Access Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84
Viewing FlexMaster Management Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Working with Event Logs and Syslog Servers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .89
Enabling Logging and Sending Event Logs to a Syslog Server . . . . . . . . . . . . . . 89
Sending a Copy of the Log File to Ruckus Wireless Support . . . . . . . . . . . . . . . . 90
Saving a Copy of the Current Log to Your Computer . . . . . . . . . . . . . . . . . . . . . 91
Upgrading the Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .91
Upgrading Manually via the Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Upgrading Manually via FTP or TFTP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Scheduling an Automatic Upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Rebooting the Access Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .93
Resetting the Access Point to Factory Defaults. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .94
Running Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .95
Where to Find More Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .96
Index
iv
i
About This Guide
About This Guide
This guide describes how to install, configure, and manage the Ruckus Wireless

ZoneFlex
Access Point. This guide is written for those responsible for installing and
managing network equipment. Consequently, it assumes that the reader has basic
working knowledge of local area networking, wireless networking, and wireless
devices.
NOTE: If release notes are shipped with your product and the information there
differs from the information in this guide, follow the instructions in the release notes.
Most user guides and release notes are available in Adobe Acrobat Reader Portable
Document Format (PDF) or HTML on the Ruckus Wireless Support Web site at:
http://support.ruckuswireless.com/
Document Conventions
Table 1 and Table 2 list the text and notice conventions that are used throughout this
guide.
Table 1. Text Conventions
Convention Description Example
monospace
Represents information as it
appears on screen
[Device name]>
monospace bold
Represents information that
you enter
[Device name]> set
ipaddr 10.0.0.12
default font bold
Keyboard keys, software
buttons, and field names
On the Start menu, click All
Programs.
italics
Screen or page names Click Advanced Settings.
The Advanced Settings page
appears.
ii
About This Guide
Related Documentation
In addition to this User Guide, each ZoneFlex Access Point documentation set
includes the following:
Quick Setup Guide/Getting Started Guide: Provides essential installation and
configuration information to help you get the AP up and running within minutes.
Online Help: Provides instructions for performing tasks using the Access Points
Web interface. The online help is accessible from the Web interface.
Release Notes: Provide information about the current software release, including
new features, enhancements, and known issues.
Additionally, the ZoneDirector User Guide provides information on managing a
ZoneFlex wireless network using a centralized Ruckus Wireless ZoneDirector WLAN
controller. If you will be managing your ZoneFlex access points using ZoneDirector,
refer to the ZoneDirector User Guide, available on the Ruckus Wireless website at
http://support.ruckuswireless.com/downloads
Documentation Feedback
Ruckus Wireless is interested in improving its documentation and welcomes your
comments and suggestions. You can email your comments to Ruckus Wireless at:
[email protected]
When contacting us, please include the following information:
Document title
Document part number (on the cover page)
Page number (if appropriate)
For example:
Ruckus Wireless ZoneFlex Access Point Release 8.2 User Guide
Table 2. Notice Conventions
Icon Notice Type Description
Information Information that describes
important features or
instructions
Caution Information that alerts you to
potential loss of data or
potential damage to an
application, system, or device
Warning Information that alerts you to
potential personal injury
iii
About This Guide
Part number: 800-70276-001 (Rev. B)
Page 88
iv
About This Guide
1
1
Introducing the ZoneFlex Access
Point
Overview of the ZoneFlex Access Point
Congratulations on your purchase of the Ruckus Wireless ZoneFlex Access Point!
ZoneFlex Access Points are the industrys first centrally-managed Wi-Fi access points
that are capable of extending wireless signals two to four times farther than a
conventional access point.
Your ZoneFlex Access Point uses BeamFlex, a patent-pending antenna technology
from Ruckus Wireless that allows wireless signals to navigate around interference,
extend wireless signal range, and increase speeds and capacity for wireless networks.
The BeamFlex antenna system consists of an array of up to fourteen high-gain
directional antenna elements that allow ZoneFlex Access Points to find quality signal
paths in a changing environment, and sustain the baseline performance required for
supporting data, audio and video applications.
Your ZoneFlex Access Point can be deployed in standalone mode or as part of the
ZoneFlex Smart WLAN system, in which it can be managed by either FlexMaster or
ZoneDirector WLAN controller.
NOTE: For more information on the ZoneFlex system (including FlexMaster and
ZoneDirector), BeamFlex, and other Ruckus Wireless technologies,
visit www.ruckuswireless.com.
In This Chapter
Overview of the ZoneFlex Access Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Unpacking the ZoneFlex Access Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Getting to Know the Access Point Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
2
Introducing the ZoneFlex Access Point
Unpacking the ZoneFlex Access Point
Unpacking the ZoneFlex Access Point
1. Open the Access Point package, and then carefully remove the contents.
2. Return all packing materials to the shipping box, and put the box away in a dry
location.
3. Verify that all items listed in Package Contents below are included in the package.
Check each item for damage. If any item is damaged or missing, notify your
authorized Ruckus Wireless sales representative.
Package Contents
A complete Access Point package contains all of the items listed below:
ZoneFlex Access Point
A 3-foot (0.9 meter) Category 5 Ethernet cable
A power supply adapter
Software License Agreement/Product Warranty Statement
A Quick Setup Guide for ZoneFlex indoor APs or a Getting Started Guide for
ZoneFlex outdoor APs
A mounting kit with printed instructions (includes the following):
Indoor APs: Wall mounting screws, anchors, printed instructions
Outdoor APs: Wall/ceiling/pole mounting brackets, printed instructions
Getting to Know the Access Point Features
This section identifies the physical features of each ZoneFlex Access Point model that
is discussed in this guide. Before you begin the installation process, Ruckus Wireless
recommends that you become familiar with these features.
ZoneFlex 2942/7942 Access Point
ZoneFlex 7962 Access Point
ZoneFlex 2741 Outdoor Access Point
NOTE: For more information on the physical features of ZoneFlex 2741 and ZoneFlex
7762 outdoor APs, refer to their respective Getting Started Guides.
3
ZoneFlex 2942/7942 Access Point
The side panel of ZoneFlex 2942/7942 features four LED indicators that can be used
to assess both device and network status. The rear view displays the connector panel,
which includes the LAN ports and the optional external antenna connection. Refer to
the following illustrations and tables to learn more.
Side Panel Features
The ZoneFlex 2942/7942 chassis includes a Kensington lock (on the side of the unit
opposite the OPT and DIR LEDs) and a lockable sliding door (shown in Figure 1)
that hides and protects the rear connector I/O panel and status LEDs. As your AP may
be placed in a public location, the lock and door mechanisms can help prevent
tampering or theft.
Figure 1. ZoneFlex 2942/7942 side panel features
Table 3 lists the various LED states on ZoneFlex 2942/7942 and describes what each
LED state means. It also describes how to use the HARD RESET button and other
elements on the side panel.
Table 3. ZoneFlex 2942/7942 side panel elements
Number LED/Button Name Description
1 OPT LED Not used in this model
6
5
1
2 3
4
7
8
4
2 DIR LED Off: The Access Point is not being managed by
ZoneDirector (standalone mode).
Green: The Access Point is being managed by
ZoneDirector.
Slow flashing green (one flash every two seconds):
The Access Point is being managed by
ZoneDirector, but is currently unable to
communicate with ZoneDirector.
Fast flashing green (two flashes every second):
ZoneDirector and is currently receiving
configuration settings (provisioning) or a firmware
update.
3 AIR LED Off: The WLAN service is down.
Green: The AP is functioning as a Root AP (RAP)
or Mesh AP (MAP), and the uplink signal is good.
Mesh networking is enabled, but the AP is still
searching for a mesh uplink.
The Access Point is functioning as a Mesh AP and
the wireless signal to its uplink AP is fair.
4 WLAN LED Off: The WLAN service is down.
Amber: The WLAN is up, but no clients are
associated and no downlink MAPs are connected.
Green: The WLAN is up and at least one client is
associated. No downlink MAPs are connected.
The WLAN is up and at least one downlink MAP
is connected. No clients are associated.
The WLAN is up, at least one downlink MAP is
connected, and at least one client is associated.
5 HARD RESET
Button
Pushing and quickly releasing this button reboots
the AP. Pushing and holding it for six seconds resets
the AP to factory defaults.
6 Sliding Door Protects the ports, buttons, and connector on rear
panel
5
Rear Panel Features
Figure 2 shows the rear panel of ZoneFlex 2942/7942. For a description of each rear
panel part, refer to Table 4.
Figure 2. ZoneFlex 2942/7942 rear panel features
WARNING: For units with Power over Ethernet (PoE). These products and all inter-
connected equipment must be installed indoors within the same building, including
the associated LAN connections, as defined by Environment A of the IEEE 802.3af
Standard.
7 Kensington Lock The Kensington lock feature, located on the
opposite side of the unit from the pictured LEDs, is
designed to prevent the sliding door from opening,
thus locking the unit. The Kensington lock works with
a Kensington MicroSaver lock.
8 Power LED (front) Off: Off
Red: Boot up in process
Green: On
1 2 3
4 5
6
6
CAUTION: The external antenna connectors are for indoor use only. Do not connect
them to outdoor antennas.
Table 4. ZoneFlex 2942/7942 rear panel elements
Number Item Name Description
1 Power Connect the power adapter to this socket. (Input
110-240V AC, Output 12V 1.0A DC). Power can also
be supplied via 10/100 PoE port.
2 Lock Hasp The lock hasp works with a cable or Ruckus mounts.
The recommended lock type is Masterlock 120 series
(D, T, Q, KAD types).
3 External RP-SMA
Connector
ZoneFlex 2942: One external antenna connector
ZoneFlex 7942: None
4 LAN Ports ZoneFlex 2942: Two RJ-45 ports, supporting 10/
100 PoE (Power over Ethernet) and 10/100Mbps
connections.
ZoneFlex 7942: Two RJ-45 ports, supporting 10/
100/1000 PoE (Power over Ethernet) and 10/100/
1000Mbps connections.
Each Ethernet port has two LEDs, which indicate the
type of device that is connected to the port.
5 OPTIONAL Button Not active in this model at this time.
6 SOFT RESET
Button
Used to reset the AP. This is a normal reset and does
not reset the AP back to factory defaults.
Table 5. Behavior of Ethernet port LEDs on ZoneFlex 2942/7942
LEDs Description
Off Not connected
Steady flashing Amber + Green Connected to 10Mbps device
Steady flashing Amber Connected to 100Mbps device
Steady flashing Green Connected to 1000Mbps device
Intermittent flashing Amber +
Green
Connected to 10Mbps device, and passing traffic
Intermittent flashing Amber Connected to 100Mbps device, passing traffic
Intermittent flashing Green Connected to 1000Mbps device, passing traffic
7
The physical features of ZoneFlex 7962 are very similar to ZoneFlex 2942/7942. It uses
the same dome-type chassis with the sliding door and Kensington lock on the side
panel. There are slight differences, however, in the side panel and rear panel elements.
Refer to the illustrations below for more information.
Side Panel Features
Figure 3 illustrates the side panel features of ZoneFlex 7962. For a description of each
rear panel part, refer to Table 6.
Figure 3. ZoneFlex 7962 side panel
Table 6. ZoneFlex 7962 side panel elements
1 OPT LED Not used in this model
1
2 3
4
5
6
7
8
8
2 DIR LED Off: The Access Point is not being managed by
ZoneDirector.
configuration settings (provisioning) or a firmware
update.
3 2.4G LED (WLAN) Off: The WLAN service is down.
Amber: The WLAN service is up, at least one
wireless client is associated (standalone), or at
least one downlink MAP is connected (RAP), or
uplink RAP is connected (MAP), but signal quality
is poor (RSSI < 15).
Green: The WLAN service is up, at least one client
is associated (standalone), or at least one
downlink MAP is connected (RAP), or uplink RAP
is connected (MAP), and signal quality is good
(RSSI >= 15).
Flashing green: The WLAN service is up, no clients
are associated (standalone), no downlink MAPs
are connected (RAP), or no uplink RAP is
connected (MAP).
4 5G LED (WLAN) Off: The WLAN service is down.
Green: The WLAN service is up and at least one
wireless client is associated.
The WLAN service is up and no wireless clients are
associated.
Slow flashing green: zMesh AP searching for an
uplink, or searching for ZoneDirector.
9
5 HARD RESET
Button
Pushing and quickly releasing this internal button
reboots the AP. Pushing and holding it for six
seconds resets the AP to factory default settings.
CAUTION! Resetting the AP to factory default
settings will erase all settings that you configured
previously.
6 Sliding Door Protects the ports, buttons, and connector on the
rear panel
7 Kensington Lock The Kensington lock feature, located on the
opposite side of the unit from the pictured LEDs, is
designed to prevent the sliding door from opening,
thus locking the unit. The Kensington lock works with
a Kensington MicroSaver lock.
8 Power LED (front) Off: Off.
Amber: Boot up in process.
Green: On.
10
Rear Panel Features
Figure 4 shows the rear panel of ZoneFlex 7962. For a description of each rear panel
part, refer to Table 6.
Figure 4. ZoneFlex 7962 rear panel features
Table 7. ZoneFlex 7962 rear panel elements
1 Power Connect the power adapter to this socket. (Input
110-240V AC, Output 12V 1.0A DC). Power can also
be supplied via the 10/100/1000 PoE port.
2 Lock Hasp The lock hasp works with a cable or Ruckus Wireless
mounts. The recommended lock type is Masterlock
120 series (D, T, Q, KAD types).
3 LAN Ports Two RJ-45 ports, one for a 10/100/1000 PoE (Power
over Ethernet) connection and another for a 10/100/
1000Mbps connection.
Each Ethernet port has two LEDs, which indicate the
type of device that is connected to the port.
Flashing green + amber: 10Mbps Layer 2 device
Flashing amber: 100Mbps Layer 2 device
Flashing green: 1000Mbps Layer 2 device
1 2 3
4
5
11
ZoneFlex 7343 features five LEDs on its front panel, and buttons and connectors on
its rear panel.
Front Panel
Figure 5 shows the front panel of ZoneFlex 7343. For a description of each front panel
Figure 5. ZoneFlex 7343 front panel
4 OPTIONAL Button Not active in this model at this time.
5 SOFT RESET
Button
Use to reset AP. This is a normal reset and does not
set AP back to factory defaults.
Table 8. ZoneFlex 7343 front panel elements
LED Description
PWR LED Off: Off.
Red: Boot up in process.
Green: On.
OPT LED Not used in this model
P
12
DIR LED Off: The Access Point is not being managed by
ZoneDirector.
Slow flashing green (one flash every two
seconds): The Access Point is being managed
by ZoneDirector, but is currently unable to
configuration settings (provisioning) or a
firmware update.
WLAN LED Off: The WLAN service is down.
Amber: The WLAN service is up and no clients
are associated (standalone), or no wireless
clients and no downlink MAPs are connected
(RAP).
wireless client is associated. If Mesh is enabled,
no downlink MAPs are connected.
Fast flashing green: The WLAN service is up, at
least one client is associated, and at least one
Mesh downlink is connected.
Slow flashing green: At least one Mesh
downlink is connected, and no clients are
associated.
AIR LED Off: The WLAN service is down.
Green: The AP is functioning as a RAP or MAP
and the uplink signal is good.
seconds): Mesh networking is enabled, but the
AP is still searching for a mesh uplink.
The AP is functioning as a MAP and the wireless
signal to its uplink AP is fair.
LED Description
13
Rear Panel
Figure 6. ZoneFlex 7343 rear panel
1 OPT Button Not active in this model at this time.
2 HARD RESET Button Pressing, and then quickly releasing this internal
button reboots the AP. Pressing and holding it for
six seconds resets the AP to factory default settings.
previously.
3 10/100 Ports (2) Two RJ-45 ports for 10/100Mbps connections.
4 10/100/1000 Port One RJ-45 port for a 10/100/1000 PoE (Power over
Ethernet, 802.3af) connection.
5 Power Connect the power adapter (12 VDC/1.25A) to this
socket. Power can also be supplied via the 10/100/
1000 PoE (802.3af) port.
1
2
3 4
5
14
ZoneFlex 7363 features five LEDs on its front panel, and buttons and connectors on
its rear panel.
Front Panel
Figure 7 shows the front panel of ZoneFlex 7363. For a description of each front panel
Figure 7. ZoneFlex 7363 front panel
LED Description
PWR LED Off: Off.
Amber: Boot up in process.
Green: On.
OPT LED Not used in this model
DIR LED Off: The AP is not being managed by
Green: The AP is being managed by
ZoneDirector.
seconds): The AP is being managed by
The AP is being managed by ZoneDirector and
is currently receiving configuration settings
(provisioning) or a firmware update.
15
2.4G LED (WLAN) Off: The WLAN service is down.
Amber: The WLAN service is up and no wireless
clients are associated.
wireless client is associated.
Flashing green (two flashes every second): The
WLAN service is up and no wireless clients are
associated.
5G LED (WLAN) Off: The WLAN service is down.
Amber: The WLAN service (or mesh network) is
up and at least one wireless client is associated,
but RSSI is low. If mesh networking is enabled,
at least one downlink MAP is connected.
Green: The wireless WLAN service (or mesh
network) is up and at least one wireless client is
associated. If mesh networking is enabled, at
least one downlink MAP is connected.
The WLAN service (or mesh network) is up, but
no wireless clients or downlink MAPs are
currently associated.
seconds): The WLAN service is up, no wireless
clients are currently associated, mesh
networking is enabled and at least one
downlink MAP is connected.
LED Description
16
Rear Panel
Figure 8. ZoneFlex 7363 rear panel
1 OPT Button Not active in this model at this time.
2 HARD RESET Button Pressing, and then quickly releasing this internal
button reboots the AP. Pressing and holding it for
six seconds resets the AP to factory default settings.
previously.
3 10/100 Ports (2) Two RJ-45 ports for 10/100Mbps connections
4 10/100/1000 Port One RJ-45 port for a 10/100/1000 PoE (Power over
Ethernet, 802.3af) connection
5 Power Connect the power adapter (12 VDC/1.25A) to this
socket. Power can also be supplied via the 10/100/
1000 PoE (802.3af) port.
1
2
3 4
5
17
Figure 9 and Figure 10 identify the physical features of the ZoneFlex 2741 Outdoor
Access Point. Ruckus Wireless recommends that you become familiar with these
features.
Figure 9. ZoneFlex 2741 Outdoor Access Point LEDs and bottom connectors
Table 12. ZoneFlex 2741 LEDs and bottom panel connectors
No Label Description
1 LEDs See LED Colors and What They Mean below for more
information.
2 RJ45 LAN port that supports Power over Ethernet (PoE) and
10/100Mbps network connections
1
2
3
4
18
LED Colors and What They Mean
Refer to Table 13 below for a list of LED states and what they indicate.
3 Reset Using a pointed object (for example, a pen), press this
button to restart the Access Point or to restore it to
factory default settings:
To restart the Access Point, press the Reset button
once.
To restore the Access Point to factory defaults, press
and hold the Reset button for six (6) seconds.
WARNING: Restoring the Access Point to factory default
settings removes all configuration changes that you have
made. These include the IP address, password, access
control list, and wireless settings. Returning the
configuration of these features to their factory default
settings may result in network connectivity issues.
4 12V DC In addition to PoE, you can also use direct current or DC
(from a battery, for example) to supply power to the
Access Point.
Table 13. ZoneFlex 2741 LED states and behaviors
LED Meaning
OPT Not used in this model
DIR
Off: The AP is not being managed by ZoneDirector
(standalone mode).
Green: The AP is being managed by ZoneDirector.
The AP is being managed by ZoneDirector, but is
currently unable to communicate with
ZoneDirector.
Fast flashing green (two flashes every second): The
AP is being managed by ZoneDirector and is
currently receiving configuration settings
(provisioning) or a firmware update.
Table 12. ZoneFlex 2741 LEDs and bottom panel connectors
No Label Description
19
If you want to extend the range of your wireless network, you can connect an external
high gain antenna to the standard N-type radio frequency (RF) antenna connector on
the top panel of the Access Point. The antenna must have a gain of less than 9dBi to
comply with FCC and CE regulations.
AIR
Off: The WLAN service is down.
Green: The AP is functioning as a Root AP (RAP) or
Mesh AP (MAP), and the uplink signal is good.
Mesh networking is enabled, but the AP is still
searching for a mesh uplink.
AP is functioning as a Mesh AP and the wireless
signal to its uplink AP is fair.
WLAN
wireless client is associated. If mesh networking is
enabled, there are no downlink MAPs connected.
WLAN service is up and at least one wireless client
is associated. Mesh networking is enabled and at
least one downlink MAP is connected.
The WLAN service is up, but no wireless clients are
currently associated with it. Mesh networking is
enabled and at least one downlink MAP is
connected to this Access Point.
Off: Either the WLAN is down, or it is up but no
wireless clients are currently associated with it. If
mesh networking is enabled, there are no downlink
MAPs connected to this Access Point.
LAN
Green: The LAN port is connected to a 10/100Mbps
device.
Flashing green: Traffic is passing through the LAN
port.
Off: The LAN port is not connected to any network
device.
PWR
Green: On.
Off: Off.
Table 13. ZoneFlex 2741 LED states and behaviors
LED Meaning
20
Figure 10. The antenna connector is protected by a metal cap
Metal Cap
21
Figure 11 and Figure 12 identify the physical features of the ZoneFlex 7762 Outdoor
Access Point. Ruckus Wireless recommends that you become familiar with these
features.
Figure 11. ZoneFlex 7762 Outdoor Access Point parts

Power LED Status LED
RJ-45/PoE
Connectors
DC Connector
Ground
5GHz External
Antenna
Connectors
Table 14. ZoneFlex 7762 LEDs and connectors
Label Description
Power LED
Off: Off.
Red: Boot up in process.
Green: On.
22
If you want to extend the range of your wireless network, you can connect external
high gain antennas (5GHz only) to the standard N-type radio frequency (RF) antenna
connectors on the top panel of the Access Point. The 5GHz antennas must have a
gain of less than 14dBi to comply with FCC and CE regulations.
Status LED If the AP is operating in standalone mode:
Amber: The WLAN service is up and at least one wireless
client is associated.
Flashing amber: The WLAN service is up and no wireless
clients are currently associated.
If the AP is being managed by Ruckus Wireless ZoneDirector:
Green: The AP is part of a mesh network (either as Root AP
or Mesh AP) and is connected to an uplink with good signal.
If mesh networking is disabled but the WLAN service is
available, the Status LED is also green.
Fast flashing green: The AP is part of a mesh network (as
Mesh AP) and is connected to an uplink with fair signal.
Slow flashing green: This Mesh AP is searching for an uplink
or is attempting to establish communication with
ZoneDirector.
Off: Mesh networking is disabled and the WLAN service is
unavailable.
RJ45 Connectors Two LAN ports that support Power over Ethernet (PoE):
PoE IN port: Supports 10/100/1000Mbps connections,
connects to the network and receives 802.at PoE from the
supplied PoE injector (if connected).
PoE OUT port: Supports 10/100/1000Mbps connections. If
the supplied PoE injector is used, this port can supply 802.af
PoE to the connected PoE-capable device (for example,
another ZoneFlex 7762 AP or an IP-based surveillance
camera). To use this port to supply PoE, you first need to
enable the PoE feature on the Web interface.
For more information, refer to page 52.
DC Connector In addition to PoE, you can also use direct current or DC (from
a battery, for example) to supply power to the Access Point.
Table 14. ZoneFlex 7762 LEDs and connectors
Label Description
23
Figure 12. The 5GHz antenna connectors are protected by metal caps
Metal Caps
24
25
2
Installing the Access Point
Before You Begin
Before starting with the installation, make sure that you have the required items for
the installation ready. In addition, verify that the wireless stations on the network have
the required components for wireless communication with the Access Point.
This section describes the pre-installation tasks that you need to perform.
Prepare the Required Hardware and Tools
You must supply the following tools and equipment:
A notebook computer running Windows (2000/XP/Vista/7) with one wireless
802.11a/b/g/n network card and one Ethernet card installed
A modem (DSL or cable), E1/T1 router, or other device provided by your Internet
Service Provider, that brings Internet access to your site
(Optional) A network switch or a DSL/Internet gateway device.
NOTE: If the AP is deployed with ZoneDirector, follow the instructions in the Zone-
Director Quick Setup Guide, and connect the AP to your Ethernet network.
In This Chapter
Before You Begin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Step 1: Preconfigure the Access Point. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Step 2: Verify Access Point Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Step 3: Deploy the Access Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Troubleshooting Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
26
Before You Begin
Perform a Site Survey
Before installing the Access Point, perform a site survey to determine the optimal
Access Point placement for maximum range, coverage, and network performance.
When performing a site survey, consider the following factors:
Data rates: Range is generally inversely proportional to data rates. The maximum
radio range is achieved at the lowest workable data rate. Higher data rates will
generally be achieved at closer distances.
Antenna type and placement: Proper antenna configuration is a critical factor in
maximizing radio range. As a general rule, radio range is increased by mounting
the antennas higher off of the ground.
Physical environment: Clear or open areas provide better radio range than closed
or filled areas. The less cluttered the operating environment, the greater the
wireless range.
Obstructions, building materials, and sources of interference: Physical obstruc-
tions, such as concrete pillars, steel beams, and filing cabinets, can block or hinder
wireless communication. Avoid installing the Access Point in a location where
there is an obstruction between sending and receiving devices. A number of
machines and electronic devices that emit radio waves cranes, wireless phones,
microwave ovens, satellite dishes interfere with and block wireless signals.
Building materials used in construction also influence radio signal penetration.
For example, drywall construction permits greater range than concrete blocks.
For more Access Point placement guidelines, refer to Determine the Optimal
Mounting Location and Orientation.
27
Before You Begin
Determine the Optimal Mounting Location and
Orientation
The location and orientation that you choose for the Access Point play a critical role
in the performance of your wireless network. In general, Ruckus Wireless recommends
installing the Access Point away from obstructions and sources of interference and
ensuring that the top of the Access Point is pointing in the general direction of its
wireless clients.
The recommended orientation differs slightly depending on the Access Point model.
See the following sections according to your particular model:
ZoneFlex 2942, 7942, 7962 Orientation
ZoneFlex 7343 and 7363 Orientation
ZoneFlex 2942, 7942, 7962 Orientation
Figure 13. Recommended orientation for maximum horizontal plane coverage
Limited
Reach
Excellent
Reach
Excellent
Reach
Good
Reach
28
Before You Begin
Figure 14. Recommended orientation for maximum vertical plane coverage
Good
Reach
Excellent
Reach
Excellent
Reach
Limited
Reach
29
Before You Begin
Figure 15. Recommended orientation for maximum mesh coverage
ZoneFlex 7343 and 7363 Orientation
ZoneFlex 7343 and 7363 have a more rounded coverage area and less horizontal range
(when mounted horizontally) compared to the ZoneFlex 2942, 7942 and 7962 APs.
Figure 16. ZoneFlex 7343/7363 recommended ceiling mounting orientation
When wall mounted, ZoneFlex 7343 and 7363 should be staggered to maximize
coverage.
Excellent
Reach
Excellent
Reach
Excellent
Reach
Good
Reach
Good
Reach
Limited
Reach
Limited
Reach
Limited
Reach
Limited
Reach
Excellent
Reach
Excellent
Reach
Excellent
Reach
30
Before You Begin
Figure 17. ZoneFlex 7343/7363 recommended wall mounting orientation
Excellent
Reach
Excellent
Reach
Excellent
Reach
Limited
Reach
31
Step 1: Preconfigure the Access Point
Figure 18. ZoneFlex 7343/7363 wall mounting in a corridor (top view)
The procedure for completing the Access Points essential configuration depends on
whether you want it to be managed by either ZoneDirector or FlexMaster or to operate
as a standalone access point. Refer to the section that is relevant to your deployment:
Configuring for Management by ZoneDirector
Configuring for Standalone Operation or for Management by FlexMaster
Excellent
Reach
Excellent
Reach
Limited
Reach
Limited
Reach
Limited
Reach
Excellent
Reach
Excellent
Reach
32
Configuring for Management by ZoneDirector
If ZoneDirector is installed on the network, you can configure the Access Point for
management by ZoneDirector. Simply connect the Access Point to same Layer 2
subnet as ZoneDirector. When the Access Point starts up, it will discover and register
with ZoneDirector automatically.
NOTE: In addition to using Layer 2 auto discovery to enable the Access Point to
register with ZoneDirector, you can also use DHCP Option 43 or DNS. For more
information, refer to the ZoneDirector User Guide.
CAUTION: If you use this method, make sure that you do not change the IP address
of ZoneDirector after the AP discovers and registers with it. If you change the
ZoneDirector IP address, the AP will no longer be able to communicate with it and
will be unable to rediscover it.
CAUTION: If you configure an AP for management by ZoneDirector and later decide
that you want it to be a standalone AP, you will need to factory reset the AP.
Before starting this procedure, check the label on the back panel of the Access Point,
and write down the MAC address of the Access Point. You will need the MAC address
to identify the Access Point on the ZoneDirector Web interface.
What You Will Need
Before starting with the configuration task, make sure that you have the following
requirements ready:
A computer from which you can access the ZoneDirector Web interface
Mozilla Firefox 2.0 (or later) or Microsoft Internet Explorer 6.0 (or later) installed on
the administrative computer
One Ethernet cable
Your ZoneFlex Access Point and the supplied power adapter
1. Connect the Access Point to a Power Source
1. Connect the power jack to the power connector on the rear panel of your ZoneFlex
Access Point.
2. Connect the power adapter to a power source.
3. Verify that the power LED on the Access Point is green.
You have completed connecting the Access Point to a power source.
33
2. Connect the Access Point to the Same Subnet as
ZoneDirector
1. Connect one end of an Ethernet cable to a LAN (RJ-45) port on the rear panel of
the Access Point.
2. Connect the other end of the Ethernet cable to the same Layer 2 subnet as
ZoneDirector. The same Layer 2 subnet means that there should not be any router
between the Access Point and ZoneDirector.
3. Log into the ZoneDirector Web interface, and then go to the Monitor > Access
Points page.
4. Look for the MAC address of the Access Point, and then check its Status column.
If automatic approval is enabled, the Status column should show Connected.
If automatic approval is disabled, click the Allow link that is on the same
row as the Access Points MAC address. This allows the Access Point to register
with ZoneDirector.
When the Status column shows Connected, this indicates that the Access Point has
successfully registered with ZoneDirector and that it can now be moved to its
destination Layer 2 or Layer 3 network.
3. Disconnect the Access Point from the Power Source
1. Disconnect the Access Point from the power source.
2. Verify that the power LED on the rear panel of the Access Point is off.
3. Continue to Step 2: Verify Access Point Operation on page 41.
Configuring for Standalone Operation or for
Management by FlexMaster
This section describes the steps you need to complete to set up the AP in standalone
mode or to be managed by Ruckus Wireless FlexMaster, if you have one installed on
the network.
What You Will Need
Before starting with the configuration task, make sure that you have the following
requirements ready:
An administrative computer (notebook computer) running Microsoft Windows
(2000/XP/Vista/7)
Mozilla Firefox 2.0 (or later) or Microsoft Internet Explorer 6.0 (or later) installed on
the administrative computer
One Cat5e foil screened twisted pair (FTP) solid Ethernet cable
34
1. Prepare the Administrative Computer
NOTE: The following procedure is applicable if the administrative computer is
running Windows XP or Windows 2000. If you are using a different operating system,
refer to the documentation that was shipped with your operating system for informa-
tion on how to modify the computers IP address settings.
1. On your Windows XP or Windows 2000 computer, open the Network Connec-
tions (or Network and Dial-up Connections) control panel according to how the
Start menu is set up:
On Windows XP, click Start > Control Panel > Network Connections.
On Windows 2000, click Start > Settings > Network Connections.
2. When the Network Connections window appears, right-click the icon for Local
Area Connection, and then click Properties.
NOTE: Make sure that you configure the Local Area Connection properties, not the
Wireless Network Connection properties.
3. When the Local Area Connection Properties dialog box appears, select Internet
Protocol (TCP/IP) from the scrolling list, and then click Properties. The Internet
Protocol (TCP/IP) Properties dialog box appears.
4. Write down all of the currently active network settings. You will need this informa-
tion later when you restore your computer to its current network configuration.
5. Click Use the following IP address, and then configure the IP address settings
with the values listed in Table 15. For a sample configuration, refer to Figure 19.
You can leave the Alternate DNS server box blank.
6. Click OK to save your changes and close the TCP/IP Properties dialog box.
7. Click OK again to close the Local Area Connection Properties dialog box.
Windows saves the IP address settings that you have configured.
Table 15. Configure your computers IP address settings
IP address 192.168.0.22 (or any address in the 192.168.0.x
networkwith the exception of 192.168.0.1, which
is the default IP address assigned to the Access Point)
Subnet mask 255.255.255.0
Default gateway 192.168.0.1
Preferred DNS server 192.168.0.1
35
Figure 19. Sample configuration in the Internet Protocol (TCP/IP) Properties
dialog box
2. Connect the Access Point to the Administrative
Computer
1. Connect one end of an Ethernet cable to an Ethernet port on the Access Point,
and then connect the other end to the administrative computers Ethernet port.
2. Take out the supplied power adapter from the AP package, connect the power
jack to the AC connector on the rear panel of the AP, and then plug in the adapter
to a power source. After a minute, the power LED on the AP turns solid green.
You have completed connecting the AP to the administrative computer.
3. Log Into the Access Points Web Interface
1. On the administrative computer, open a Web browser window.
2. In the address or location bar, type the following address:
https://192.168.0.1
3. Press <Enter> on the keyboard to connect to the Access Points Web interface.
A security alert message appears.
4. Click Yes or OK (depending on the browser) to continue. The Access Points login
page appears.
36
Figure 20. The ZoneFlex Access Point login page
5. In User name, type super.
6. In Password, type sp-admin.
7. Click Log In. The Web interface appears, displaying the Device page.
8. Continue to 4. Configure the Wireless Settings below.
4. Configure the Wireless Settings
To complete this step, you will need to configure the settings on the Common tab
and at least one Wireless # tab. These are the essential wireless settings that will
enable wireless devices on the network to associate with the Access Point.
For your reference, the default wireless settings on the Access Point are listed in Table
16.
Table 16. Default wireless settings
Setting Default Value
SSID (network name) Wireless 1 to Wireless 8 (8 WLANs)
Encryption (security) Disabled on all WLANs
Default management IP address 192.168.0.1
37
Configure Common Wireless Settings
1. On the left menu of the Web interface, click Configuration > Wireless. The
Common page appears.
NOTE: For dual band APs (ZoneFlex 7962/7762/7363), the two radios (2.4GHz and
5GHz) need to be configured separately on the Web interface. To configure the
common wireless settings, click Configuration > Radio 2.4G or Radio 5G. The rest
of the configuration procedures are the same as the other models.
2. Verify that the common wireless settings are configured as listed in Table 17.
3. If you made any changes to the Common tab, click Update Settings.
4. Continue to Configure Wireless # Settings below.
Table 17. Common wireless configuration
Setting Recommended Value
Wireless Mode Auto-select
Channel SmartSelect
Country Code If you purchased the Access Point in the United
States, this value is fixed to United States at the
factory and is not user configurable.
If you purchased the Access Point outside the
United States, verify that the value is set to your
country or region. Selecting the correct country
code ensures that the Access Point uses only the
radio channels allowed in your country or region.
Note for dual band AP users: The two radios on dual
band APs are always configured with the same country
code setting. If you change the country code for Radio
1, for example, the same change will be applied
automatically to Radio 2.
38
Figure 21. The Configuration > Wireless > Common tab
Configure Wireless # Settings
1. Click one of the Wireless # tabs.
2. In Wireless Availability, click Enabled.
3. In Broadcast SSID, click Enabled.
4. Clear the SSID box, and then type a unique and descriptive name that you want
to call this wireless network.
For example, you can type Ruckus Wireless AP. This SSID is the name that
will help users identify this wireless network in their wireless network connection
application.
NOTE: You may also configure other wireless settings on this and other Wireless #
tabs (in addition to the settings described above), although it is not necessary for
completing the Access Point installation.
5. Click Update Settings.
You have completed configuring the basic wireless settings of the Access Point.
39
Figure 22. The Configuration > Wireless > Wireless 1 tab
(Optional) Set the FlexMaster Server Address
If you have a FlexMaster server installed on the network and you intend to use
FlexMaster to manage the Access Point, you can set the FlexMaster server address
at this point. Before starting this procedure, make sure you obtain the correct
FlexMaster server URL.
NOTE: In addition to setting the FlexMaster server URL manually on the Access Point,
you can also use DHCP Option 43 or DNS to point the Access Point to the FlexMaster
server. For more information, refer to the FlexMaster User Guide.
1. On the menu, click Administration > Management.
2. Scroll down the page to the TR069 / SNMP Management Choice section.
3. Verify that the Auto option is selected.
4. In FlexMaster Server URL, type the URL of the FlexMaster server on the network.
You can use either http or https to connect to the URL and include either the
host name or IP address of the FlexMaster server in the URL. The following are
examples of valid FlexMaster server URLs:
http://flexmaster/intune/server
https://flexmaster/intune/server
40
http://192.168.20.1/intune/server
https://192.168.20.1/intune/server
5. Click Update Settings to save your changes.
You have completed setting the FlexMaster server address on the Access Point.
Figure 23. Type the FlexMaster server URL
NOTE: Instructions on how to verify that the Access Point and FlexMaster can
communicate with each other are provided in Check the TR069 Status (FlexMaster
Management Only) on page 43.
5. Disconnect the Access Point from the Administrative
Computer
2. Verify that the power LED on the Access Point is off.
3. Disconnect the Ethernet cable from the administrative computers Ethernet port.
41
Step 2: Verify Access Point Operation
6. Restore the Administrative Computers Network
Settings
1. On your Windows XP or Windows 2000 computer, open the Network Connec-
tions (or Network and Dial-up Connections) control panel according to how the
Start menu is set up:
On Windows XP, click Start > Control Panel > Network Connections.
On Windows 2000, click Start > Settings > Network Connections.
2. When the Network Connections window appears, right-click the icon for Local
Area Connection, and then click Properties.
3. When the Local Area Connection Properties dialog box appears, select Internet
Protocol (TCP/IP) from the scrolling list, and then click Properties. The TCP/IP
Properties dialog box appears.
4. Restore the computers network settings by typing the original IP address settings
in the TCP/IP Properties dialog box.
5. On the TCP/IP Properties dialog box, click OK to close it.
6. Click OK again to close the Local Area Connection Properties dialog box.
You are now ready to connect the Access Point to your network.
Before deploying the Access Point to your environment, Ruckus Wireless strongly
recommends that you verify that the Access Point is operating correctly. To do this,
you will need to connect the Access Point to your live network temporarily and make
sure that the network connection works and that wireless clients are able to associate
with the Access Point and connect to your network and the Internet.
NOTE: The network and power connections that you will be making in this step are
temporary. For outdoor access points, you can perform these verification tasks
indoors.
Connect the Access Point to the Network
1. Connect the Ethernet cable from a LAN (RJ-45) port on the Access Point to your
networks router or switch.
2. Reconnect the Access Point to a power source.
You have completed connecting the Access Point to your live network. Perform the
tasks described in the following sections to verify that the Access Point is operating
normally.
42
Check the LEDs
Perform a spot-check using the LEDs to verify that the Access Point is operating
normally. Refer to the following sections for information on how to check the LEDs on
each ZoneFlex AP model.
ZoneFlex 2741/2942/7343/7942
If the Access Point is operating normally and your wireless client was able to associate
with it:
The WLAN LED is green.
If you do not have Ruckus Wireless ZoneDirector on the network, the DIR LED is
off. This indicates that the Access Point is operating in standalone mode. If there
is a ZoneDirector device on the network, the DIR LED is green.
ZoneFlex 7363 and 7962
If the Access Point is operating normally and your wireless client was able to associate
with it:
The 2.4G or 5G LED is green.
If you do not have Ruckus Wireless ZoneDirector on the network, the DIR LED is
off. This indicates that the Access Point is operating in standalone mode. If there
is a ZoneDirector device on the network, the DIR LED is green.
ZoneFlex 7762
If the Access Point is operating normally and no wireless clients are associated with it:
The Power LED is green.
The Status LED shows slow blinking amber. This indicates that there are no
wireless clients connected to the Access Points WLAN service.
43
Associate a Wireless Client with the Access Point
1. On the administrative computer, verify that the wireless interface is enabled. On
Windows XP, click All Programs > Connect To > Wireless Network Connection
to enable the wireless interface.
2. In the system tray, right-click the (Wireless Network Connection) icon, and then
click View Available Wireless Networks.
3. In the list of available wireless networks, click the network with the same SSID as
you configured in Configure Wireless # Settings on page 38. For example, if you
set the SSID to Ruckus Wireless AP, click the wireless network named Ruckus
Wireless AP.
4. Click Connect.
Your wireless client connects to the wireless network. After the wireless client connects
to the wireless network successfully, the wireless client icon in the system tray changes
to .
Check the TR069 Status (FlexMaster Management
Only)
If you configured the Access Point to report to a FlexMaster server on the network,
make sure you verify that it can successfully communicate with the FlexMaster server.
You can do this by checking the TR069 status on the Access Points Web interface.
1. Log in to the Access Points Web interface.
2. Go to the Administration > Management page.
3. Scroll down to the TR069 Status section.
4. Check the value for Last successful contact. If it shows a date in green, this
indicates that the Access Point was able to successfully communicate with Flex-
Master.
Disconnect the Access Point from the Network
2. Disconnect the Ethernet cable that runs to the Access Points RJ45 port from your
networks router or switch.
You are now ready to deploy the Access Point to its permanent mounting location.
44
Step 3: Deploy the Access Point
Step 3: Deploy the Access Point
In this step, you will place the Access Point in a suitable location on the network and
connect it to a power source and to your network environment.
1. Choose a Location for the Access Point
You can install the Access Point on a flat surface (for example, on a desktop or tabletop)
or mount it on a wall or ceiling. When choosing a location for the Access Point, ensure
that the location:
Allows easy viewing of the LEDs and access to the connectors, if necessary.
Is centrally located to the wireless clients that will be connecting to the Access
Point. A suitable location might be on top of a cabinet or similar furniture to
optimize wireless connections to clients in both horizontal and vertical directions,
allowing wider coverage.
When positioning your Access Point, ensure that:
It is out of direct sunlight and away from sources of heat.
Cabling is away from power lines, fluorescent lighting fixtures, and sources of
electrical noise such as radios, transmitters and broadband amplifiers.
There are no thick walls or metal shielding between the Access Point and the
wireless stations.
Water or moisture cannot enter the case of the unit.
Air flow around the unit and through the vents in the side of the case is not
restricted.
Review the recommendations in Determine the Optimal Mounting Location and
Orientation on page 27 for help in choosing a suitable location for the Access Point.
2. Connect the Access Point to a Power Source and
the Network
Once you have placed the Access Point at its installation location, you are ready to
connect it to a power source and the network.
NOTE: If your ZoneFlex model supports PoE, you can also supply power to the AP
from a PoE switch or injector. For information on how to make the PoE connections,
refer to the documentation that was shipped with the PoE switch or injector.
CAUTION: If you will be using PoE, you must use a Cat-5e or better Ethernet cable
for the PoE connection.
1. Connect the power jack to the power connector on the rear panel of your ZoneFlex
Access Point.
45
Troubleshooting Installation
2. Connect the power adapter to a power source.
3. Obtain an Ethernet cable that is long enough to connect the Access Point to your
networks router, switch, or hub.
4. Connect one end to a LAN port on the AP, and then connect the other end to your
networks router, switch, or hub.
5. Verify that the power LED on the Access Point is green.
Congratulations! You have completed setting up the Access Point on your network.
To learn how to configure and manage the Access Point, continue reading the next
chapters.
If the startup sequence does not work, verify that the network name (SSID) and security
settings (if you enabled them) on the AP match the settings on your wireless device.
Disconnect the AP from the power source, wait 5 seconds, reconnect it, and then
wait 60 seconds before attempting a reconnection.
Disconnect and reconnect the AP and the PC.
Replace the Ethernet cable with a new one if the relevant LAN port LED is not
illuminated. (LEDs in each port light up during a successful connection.)
If all else fails, you can reset the AP to the factory defaults (and start over).
1. Insert a straightened-out paper clip into the reset button hole.
2. Press and hold the Reset button for at least eight (8) seconds.
You can now reconnect your computer directly to the AP (as described in 2. Connect
the Access Point to the Administrative Computer on page 35), and then start over
with installation, using the default network settings.
46
47
3
Navigating the Web Interface
Logging Into the ZoneFlex Web Interface
If you need to manage your AP, you do it with the features of the ZoneFlex Web
interface (which you already used to set up the AP for use).
If your ZoneFlex network will be managed by a Ruckus Wireless ZoneDirector, you can
manage APs through ZoneDirector rather than logging into each APs Web interface
individually.
NOTE: The following procedure assumes that you know the static IP address of the
AP (now in use), or you have some means of determining the dynamic IP address in
use by the AP. The PC you use for AP administration should be on the management
VLAN.
To log into the Web interface
1. On the PC, open a Web browser window.
2. In the address or location bar, type the IP address of the AP. Be sure to enter it in
the format:
https://<ip_address>
3. Press <Enter> to connect to the Web interface.
4. If a Windows security alert dialog box appears, click OK/Yes to proceed. The
Ruckus Wireless Admin login page appears.
5. In Username, type super.
6. In Password, type sp-admin.
7. Click Login.
The ZoneFlex Access Point Web interface appears.
In This Chapter
Logging Into the ZoneFlex Web Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Navigating the Web Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
48
You manage the Access Point through a Web browser-based interface that you can
access from any networked computer. Table 18 lists the Web interface features that
are identified in Figure 24.
Figure 24. Elements of the ZoneFlex AP Web Interface
Menu
Workspace
Help Button
Tabs
Log Out Button
Table 18. ZoneFlex AP Web interface elements
Element Description
Menu Under each category (Status, Configuration, etc.)
are options that, when clicked, open the related
workspace in the area to the right.
Tabs Contains additional options for the configuration
page. For example, the Configuration > Wireless
page includes one tab for common wireless
configuration and eight tabs for each of the
available WLANs.
Workspace This large area displays features, options and
indicators relevant to your menu bar choices.
Logout Button Click this button to log out of the AP.
49
If You Are Using a Dual Band ZoneFlex Access Point
If You Are Using a Dual Band ZoneFlex Access
Point
If your ZoneFlex AP model is 7363/7762/7962, note that elements on the Web interface
menu are slightly different from the other ZoneFlex AP models.
Dual band ZoneFlex APs have one 2.4GHz radio (for 802.11b/g/n clients) and one
5GHz radio (for 802.11a/n clients). The wireless settings for these two radios need to
be configured separately, which is why the dual band AP Web interface has the Radio
2.4G and Radio 5G menu items, instead of a single Wireless menu item in other
models.
Figure 25 highlights the differences between the ZoneFlex 7962 and ZoneFlex 2942
menus.
Help Button Click this button to open a help window with
information related specifically to the options
currently displayed in the workspace.
Table 18. ZoneFlex AP Web interface elements
Element Description
50
If You Are Using a Dual Band ZoneFlex Access Point
Figure 25. Menu items are slightly different in dual band APs (left) and other
ZoneFlex AP models (right)
51
4
Configuring the Access Point
This chapter provides instructions for configuring ZoneFlex access points in a stand-
alone environment. If you will be managing your ZoneFlex network using ZoneDi-
rector, refer to the ZoneDirector User Manual, available in PDF format from the Ruckus
website, at http://support.ruckuswireless.com/documents.
Configuring the Device Settings
Device settings refer to the device name, temperature update, and service provider
login settings. (Temperature update is only available on certain ZoneFlex models.)
To configure the system settings
1. Go to Configuration > Device. The Configuration :: Device page appears.
2. In Device Name, type a new name for the device or leave as is to accept the default
device name (RuckusAP). The device name identifies the AP among other devices
on the network.
3. In Device Location, type the address or location where the device is deployed.
4. In GPS Coordinates, type the latitudinal and longitudinal coordinates of the
device location.
5. In Temperature Update, specify how often you want the AP to update its
temperature information on the Status > Device page. The default update interval
is 30 seconds.
In This Chapter
Configuring the Device Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Configuring the Network Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Configuring Common Wireless Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Configuring WLAN Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Rate Limiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Controlling Access to the Wireless Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Configuring VLAN Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
52
6. Under Service Provider Login, change the login information as required:
Username: Type the name that you want to use for logging into the Web
interface. The default user name is super.
Current Password: Type the current administrative password. The default
administrative password is sp-admin.
New Password: Type the new password that you want to use. The password
must consist of six to 32 alphanumeric characters only.
Confirm Password: Retype the new password to confirm.
7. Click Update Settings to save and apply your changes.
Figure 26. The Configuration > Device page
Enabling the PoE OUT Port for ZoneFlex 7762
Outdoor AP
If you are using the supplied Ruckus Wireless PoE injector for 7762 AP (and power
adapter) to supply power to the AP, you can use the PoE OUT port to supply PoE to
any 802.3af PoE-capable device (for example, another ZoneFlex 7762 AP or an IP-
based surveillance camera). The PoE feature for the PoE OUT port needs to be
enabled from the Web interface.
NOTE: If you use DC power or a PoE injector other than the one supplied with the AP,
the AP will be operational but some features (such as the built-in heater and PoE for
the PoE OUT port) will be unavailable. See Table 19 below for more information.
53
To enable PoE for the PoE OUT port
1. On the menu, click Configuration > Device.
2. In Power Source, select the Use custom PoE injector check box.
You have completed enabling PoE for the PoE OUT port.
Figure 27. Select the Use custom PoE injector check box
In addition to the supplied Ruckus Wireless PoE injector for the ZoneFlex 7762 AP,
you can also use DC power or a standard 802.3af/802.3at PoE injector to supply power
to the AP. Note, however, that some features (specifically, the built-in heater and PoE
for the PoE OUT port) will be unavailable if the supplied PoE injector is not used. Refer
to Table 19 for the available power options and the limitations associated with each
option.
Table 19. Power configuration options
Power Input Operational AP Heater PoE for PoE OUT
12V DC Yes No No
802.3af input Yes No No
802.3at input Yes Yes No
Ruckus Wireless PoE
injector for ZoneFlex 7762
AP (with supplied power
adapter)
Yes Yes Yes
54
Configuring the Network Settings
NOTE: If the built-in heater is disabled, the lowest operating temperature that the
Access Point can support is -20 C.
This section describes how to view and configure the APs network settings. Topics
discussed include:
Default IP Addressing Behavior
Obtaining and Assigning an IP Address
Configuring the L2TP Settings
Default IP Addressing Behavior
By default, the AP is configured to automatically obtain an IP address from a DHCP
server on the network. If the AP does not detect a DHCP server, it automatically assigns
itself the static IP address 192.168.0.1 to make it easier for you to preconfigure
and deploy it on your network.
Obtaining and Assigning an IP Address
There are at least two instances when you would change the IP address of the AP:
If the current AP IP address consistently conflicts with that of any other device in
your network
If you want to switch to a static IP address from DHCP, for use in managing or
maintaining the AP
Unless you are able to determine the IP address assigned by the DHCP server to the
AP, it may prove helpful for anyone needing administrative access to assign a static
IP address to the AP.
55
Figure 28. The Configuration > Internet page
To review and modify the network configuration
1. Go to Configuration > Internet. The Internet page appears.
2. For Connection Type, select Static IP.
3. When the Static IP options appear, you can make changes to the following
settings:
Gateway: This is the gateway IP address of the Internet interface.
Primary DNS Server: The IP address of the primary Domain Name System
(DNS) server.
Secondary DNS Server: The IP address of the secondary Domain Name
System (DNS) server.
NTP Server: Hostname of the Network Time Protocol (NTP) server.
NOTE: For information on L2TP settings, refer to Configuring the L2TP Settings
on page 55.
Configuring the L2TP Settings
This feature is available on 802.11g models only.
56
You can implement transparent bridging with ZoneFlex through the use of L2TP (Layer
2 Tunnelling Protocol) tunnelling. By tunnelling traffic from a ZoneFlex AP to a
centralized data center, access controllers with policy enforcement software can apply
rules and services. In a typical WLAN implementation, these rules include a captive
portal to authenticate users credentials.
In the case of L2TP, the ZoneFlex AP functions as a remote bridge. As such, it forwards
traffic into PPP sessions over the L2TP tunnel. This implementation ensures that you
have complete visibility into MAC addresses of users, as individual Wi-Fi clients are
essentially placed (bridged) onto the ISPs core network.
To configure L2TP tunnelling
1. Go to Configuration > Internet.
2. Under L2TP Connection, click Enable.
3. In L2TP Network Server IP Address, type the IP address of the L2TP network
server (LNS) to which the device will connect.
4. In Server Secret, type the L2TP tunnel password.
5. If your network requires PPP authentication, configure the following fields under
L2TP/PPP Authentication:
Username: Type your appropriate PPP user name.
Password: Type the password appropriate to the account.
Password Confirmation: Re-enter the password.
6. Click Update Settings to save your settings.
As ZoneFlex devices support multiple wireless networks (SSIDs), you should define
which SSID should be tunneled and which should be locally bridged. You can
configure this on the VLAN page. For more information, refer to Configuring VLAN
Settings on page 75.
57
Configuring Common Wireless Settings
Common wireless settings are settings that are applied to all WLANs. The settings
include the wireless mode, wireless channel, and country code.
To configure the wireless settings common to all WLANs
1. Go to Configuration > Wireless. The Configuration :: Wireless :: Common page
appears.
NOTE: If you are using a ZoneFlex 7363/7762/7962, go to Configuration > Radio
2.4G or Configuration > Radio 5G.
2. Make changes to the common wireless settings listed in the table below.
Table 20. Common Wireless settings
Setting Description
Radio Network (Dual radio APs only) Allows you to change the
name of the 2.4GHz and 5GHz radios (default:
Radio 2.4G and Radio 5G).
Wireless Mode On 802.11b/g APs:
The wireless mode options include the following:
Auto-Select: Allows both 802.11g- and
802.11b-compliant devices to connect to the
network. This is the default setting.
2.4GHz 54 Mbps (For faster 802.11g devices
only): Allows only 802.11g-compliant devices to
join the network.
2.4GHz 11Mbps (For slower 802.11b devices
only): Allows only 802.11b-compliant devices to
join the network.
On dual radio 802.11n APs:
On dual radio 802.11n APs, the wireless mode is
determined by radio; i.e., for the 2.4GHz radio, the
mode is set to 2.4GHz (802.11b/g/n), while for the
5GHz radio, the mode is set to 5GHz (802.11a/n).
Channel This option lets you select the channel used by the
network. You can choose SmartSelect, or choose
one of a specific number of channels. If you
choose SmartSelect, the AP automatically selects
the best channel (encountering the least
interference) to transmit the signal.
58
CAUTION: Selecting the incorrect country or region may result in violation of appli-
cable laws. If you purchased the AP in the United States, you do not need to manually
set the country code. Ruckus Wireless APs that are sold in the US are preconfigured
with the correct country code and this setting cannot be changed.
3. If you are using AeroScout Tags in your organization to locate assets or personnel,
you can use your ZoneFlex AP to relay location or presence data from the
AeroScout Tags to the AeroScout Engine via Wi-Fi.
To enable the AP to relay AeroScout data, click the Enable option in AeroScout
RFID tag detection.
To check the status of the AeroScout communication agent (which relays location
data from AeroScout Tags to the AeroScout Engine), go to the Status > Wireless
page. Refer to Viewing Current Device Settings on page 79 for more informa-
tion.
NOTE: For other AeroScout-related configuration, refer to the AeroScout documen-
tation that was shipped with your AeroScout Tag and AeroScout Engine.
Channel Width (11n APs only) On 802.11n Access Points, the option to choose
40MHz channel width provides (theoretically)
double the data capacity of the channel. However,
wider channel width means fewer channels
available, and more interference with other
wireless signals.
Country Code This option (if enabled) lets you select your
country or region code.
Advanced Settings Refer to Reviewing the Advanced > Common
Options on page 59.
External Antenna NOTE: This option only appears if you are using
the ZoneFlex 2942 AP.
The ZoneFlex 2942 AP provides an external
antenna port, in case you want to attach an
external antenna to extend the range of your
wireless network. To enable the AP to use the
external antenna, select the Enabled option in
this section. This option is disabled by default.
59
NOTE: If ZoneDirector exists on the network, you can enable AeroScout RFID tag
detection on all its managed APs at once. Refer to the ZoneDirector online help for
more information.
4. Click Update Settings to save your settings.
Figure 29. The Configuration > Wireless page
Reviewing the Advanced > Common Options
This page permits access to advanced wireless functions. These settings should only
be changed by an experienced administrator. Incorrect settings can severely impact
wireless performance. It is recommended that the default settings be retained for best
performance.
CAUTION: To fully benefit from the APs capabilities, it is advisable not to change
these settings unless absolutely necessary.
To configure the advanced common options
1. On the Configuration > Wireless page, click Edit Common Settings. The
Configuration :: Wireless :: Advanced :: Common page appears.
60
NOTE: If you are using a ZoneFlex 7363/7762/7962 AP, go to Configuration > Radio
2. Configure the advanced settings listed in Table 21 as required.
3. Click Update Settings to save and apply the changes.
Table 21. Advanced > Common options
Option Description
Transmit Power The default setting is Full. Select the level of
transmit power from the drop-down menu.
This option sets the maximum transmit power
level relative to the predefined power (this
value differs according to the current country
code).
Protection Mode (Inactive by default.) If you activate
protection, you control how 802.11 devices
know when they should communicate with
another device. This is important in a mixed
environment of both 802.11b and 802.11g
clients.
WARNING: Activating this option (and
configuring the settings) boosts the
interoperability of 802.11b and 802.11g
devices but will severely decrease
performance.
CTS-only: Choose this option to force all
destination devices to acknowledge their
ability to receive data when a transmission
is initiated. Use this option for compliance
with the Wi-Fi Alliance certification.
RTS/CTS: Choose this option to force both
sending and receiving devices to confirm
a data exchange on both ends before
proceeding.
For information on Protection Mode,
including specific threshold options and how
they can be customized on an individual
WLAN basis, see Setting Threshold
Options on page 61.
61
Figure 30. The Configuration :: Wireless :: Advanced :: Common page
Setting Threshold Options
The following options allow you to fine-tune the Protection Mode behavior, set
previously on the Configuration > Wireless > Advanced > Common page. After
activating a Protection Mode, you can open each Wireless tab and customize the
threshold settings, which determine what is put in effect and when.
CAUTION: Do not customize these options unless you are an experienced network
administrator or are under the guidance of an IT/support professional.
To customize Protection Mode (Threshold) settings
appears.
2. Click the tab for the Wireless # (WLAN) that you want to configure. The Configu-
ration :: Wireless :: Wireless [#] page appears.
3. Look for Threshold Settings, and then click Edit Settings. The Configuration ::
Wireless :: Advanced :: Wireless [#] page appears.
62
4. Review the options listed in Table 22, and then make any needed changes.
5. Click Update Settings to save and apply the changes. A confirmation message
appears at the top of the page.
You have completed configuring the threshold options. To reopen the previous page,
click the Go back to Wireless Configuration link.
Table 22. Threshold options
Option Description
Beacon Interval (The default value is 100.) This value indicates
the frequency interval of the beacon in
milliseconds. A beacon is a broadcast packet
sent by the AP to synchronize the wireless
network.
Data Beacon Rate (The default value is 10.) This value indicates
the interval of the Delivery Traffic Indication
Message (DTIM). This is a countdown field
that the device uses to inform its clients of the
next window for listening to broadcast or
multicast messages.
RTS/CTS Threshold (The default value is 2346.) This option
determines at what packet length the RTS/
CTS function is triggered. A lower threshold
may be necessary in an environment with
excessive signal noise or hidden nodes, but
may result in some performance
degradation.
63
Configuring WLAN Settings
Figure 31. Threshold settings
This section describes how to configure WLAN-specific settings, such as wireless
availability, SSID, encryption, and authentication.
To configure WLAN settings
appears.
2. Click one of the eight Wireless (#) tabs. The Configuration :: Wireless :: Wireless
(#) page appears. You can configure up to 8 SSIDs per radio (16 on dual radio APs).
64
3. Review the WLAN options listed in Table 23, and then make changes as required.
Table 23. Wireless # options
Option Description
Wireless Network Enter a name for the WLAN. This name is only
displayed in the Web interface. You can use
the same name as the SSID or a different
name.
Wireless Availability This option controls whether or not the
wireless network is available to users (Off or
On).
Broadcast SSID This option controls whether or not the
WLAN SSID is visible to anyone looking for
wireless networks. Disabling (hiding) the SSID
requires that the user be told the correct SSID
before they can connect to your network.
SSID This is the publicly-broadcast name of your
wireless network.
A default SSID is present (which you ideally
replaced in the installation process). If the
default SSID is still active, it is strongly
recommended that you change it. The SSID
identifies the WLAN in the users wireless
connection software. The SSID can be up to
32 characters in length, contain letters and
numbers, and is case-sensitive.
Dynamic VLAN Dynamic VLAN can be used to assign VLAN
IDs to wireless clients based on RADIUS
attributes, when a RADIUS authentication
server is used. Enable this feature to allow
RADIUS to designate VLAN IDs for each
wireless client. For information on
configuring the AP for RADIUS
authentication, see Customizing 802.1X
Settings on page 70.
Threshold Settings This button opens a page where you can
configure the Protection Mode you activated
on the Configuration :: Wireless :: Advanced
:: Common page. If Protection Mode is not
active, ignore this option.
For more information, see Setting
Threshold Options on page 61.
65
4. When you are finished, click Update Settings to save and apply the changes. A
confirmation message appears at the top of this page.
5. Click Go back to Wireless Configuration to reopen the previous page.
Rate Limiting This button opens a page where you can
configure upload and download limits per
station. For more information, see Rate
Limiting on page 71.
Access Control This button opens a page where you can
configure access controls for the WLAN. For
more information, see Controlling Access to
the Wireless Network on page 72.
Encryption Method By default, all data exchanges on your
wireless network are not encrypted, but you
can pick an encryption method in this option,
and use the extra workspace features that
appear to fine-tune the encryption settings.
Ruckus Wireless strongly recommends using
WPA encryption, as WEP has been proven to
be easily circumvented.
For more information, see either Using
WEP on page 66 or Using WPA on
page 68.
Table 23. Wireless # options
66
Figure 32. WLAN settings
Using WEP
CAUTION: WEP encryption has been proven to be easily circumvented. Therefore,
Ruckus Wireless recommends using WPA whenever possible, and only use WEP if your
client devices do not support WPA.
To configure WLAN-specific WEP encryption settings
appears.
2. Click the Wireless # tab that you want to configure. The Configuration :: Wireless
:: Wireless[#] page appears.
3. Click the Encryption Method menu, and then click WEP. An additional set of WEP-
specific encryption options appear on this page.
67
4. Review the encryption settings listed in Table 24, and then make changes as
required.
Table 24. WEP settings
Encryption Setting Description
Authentication Mode Your options include:
Open: No security measure is enforced.
Shared Key: The selected Default Shared
Key is used.
Auto: Automatically-selected
authentication mode.
Encryption Strength 64 bit: Specify the key with 10 hexadecimal
digits or 5 ASCII characters.
128 bit: Specify the key with 26
hexadecimal digits or 13 ASCII characters.
The 128-bit cryptography is stronger
privacy protection for your network and is
recommended if you use WEP.
Key Entry Method Hexadecimal: The encryption key only
accepts hexadecimal characters (0-9, A-F).
ASCII Text: The encryption key accepts
ASCII characters.
Passphrase When using WEP, this passphrase can be
used as a seed for automatic random key
generation. Enter some text and click the
Generate button. The system will generate
the WEP key automatically. You may specify a
passphrase up to 32 characters.
Please note that the algorithm used for key
generation may vary from system to system.
Checking the WEP keys used between
wireless stations and the AP is
recommended.
WEP Key Enter the key manually according to the Key
Entry Method and Encryption Strength
settings.
Key Index Choose the index, from 1 to 4, that the
WEP key is to be stored in.
68
Figure 33. WEP settings
Using WPA
Use of WPA (Wi-Fi Protected Access) or WPA2 provides enhanced security over WEP,
and allows client authentication based on either a pre-shared key (PSK), for home or
small office networks, or an external authentication server such as a RADIUS server,
for corporate networks.
To configure WPA security settings
appears.
2. Click the Wireless # tab that you want to configure. The Configuration :: Wireless
:: Wireless[#] page appears.
3. Select WPA from the Encryption Method drop-down menu. An additional set of
WPA-specific encryption options appears on the page.
69
4. Review the encryption settings listed in Table 25, and then make changes as
preferred.
Table 25. WPA settings
Encryption Setting Description
WPA Version Your options are WPA, WPA2 or WPA Auto.
WPA is the recommended default for best
compatibility. WPA-capable PDAs and
other devices are usually limited to WPA +
TKIP.
WPA2 is an advanced option that provides
enhanced security, but may not be
compatible with older wireless devices.
WPA2 support on Windows XP requires a
Microsoft patch and is only available on
recent operating systems, including
Windows XP Service Pack 2 and later.
WPA-Auto allows the client to decide
whether to use WPA or WPA2 based on the
clients capabilities.
WPA Authentication PSK mode is suitable for home or small
office networks.
802.1X mode uses a RADIUS server to
verify user identity.
Auto mode allows the client to
authenticate based on either a passphrase
or its RADIUS credentials.
WPA Algorithm TKIP: This algorithm provides greater
compatibility with older client devices, but
is not supported by the 802.11n standard.
Therefore, if you select TKIP encryption,
11n devices will be limited to 11g transfer
rates.
AES: This algorithm provides enhanced
security over TKIP, and is the only
encryption algorithm supported by the
802.11i standard.
Auto: Automatically selects TKIP or AES
based on the clients capabilities.
Passphrase
Enter a new passphrase between 8 and 32
characters long, using any combination of
printable characters (letters, numbers,
hyphens and underscores).
70
Figure 34. WPA settings
Customizing 802.1X Settings
If you choose WPA as the encryption method, you have the option to set up the AP
to act as an 802.1X proxy, utilizing external authentication sources such as a RADIUS
server. This provides a higher level of security, when compared to the static security
process in a WEP configuration.
To configure WLAN-specific 802.1X authentication settings
appears.
2. Click a Wireless # tab to configure. The Configuration :: Wireless :: Wireless[#]
page appears.
3. Select WPA from the Encryption Method drop-down menu. The basic set of WPA-
specific encryption options appear on the page.
71
Rate Limiting
4. Select 802.1X as the WPA Authentication mode. Additional options appear.
5. Configure the following settings to customize your 802.1X authentication.
RADIUS NAS-ID: Enter the network ID assigned to your RADIUS server.
Authentication Server [-Required-]: Enter the information needed to estab-
lish a connection between the AP and the RADIUS server. The default port for
RADIUS authentication is 1812.
Accounting Server [-Optional-]: Enter the information needed to establish
this connection. The default port for RADIUS accounting is 1813.
appears at the top of this page.
Figure 35. 802.1X settings
Rate Limiting
Rate Limiting allows you to cap the data transfer rates per client for a specific WLAN.
To enable per station rate limits
1. Go to Configuration > Wireless (Configuration > 2.4G or Configuration 5G on
dual band APs).
2. Select the WLAN that you want to configure from the tabs at the top of the page.
3. Click the Edit Settings button next to Rate Limiting.
72
Controlling Access to the Wireless Network
4. The Rate Limiting page appears.
5. Set the maximum Downlink and Uplink rate per station, or leave disabled if you
do not want to limit traffic rate per station in that direction.
6. The table below updates to show the maximum transfer rates for each traffic type.
Figure 36. Limit traffic rate per station on a particular WLAN
Access Controls give you control over which stations are allowed to join (associate
with) your WLAN networks. There are tab entries for each available WLAN.
Changing the Access Controls for a WLAN
1. Go to Configuration > Wireless.
2. Click the Wireless # tab for which you want to configure the access control
settings.
3. Click the Edit Settings button after Access Control. The Configuration :: Wireless
:: Access Control :: Wireless # page appears.
73
4. Select the radio button for the desired access control. (For a description of the
options, seeAccess Control Options on page 73.) The Access Controls Table
appears.
5. Click Add new entry to add a MAC address to the table.
6. Type the MAC address in the spaces provided.
7. Click Update to save your changes. Assuming all parameters you entered are
acceptable, that row will be added to the table.
You have completed adding an entry to the MAC address table. If you have additional
MAC addresses you want included, click Add new entry, and then repeat these steps
until you have entered all the stations you want. There is a limit of 128 rows.
Figure 37. Access control settings
Removing MAC Addresses from the List
Simply check the box under the Remove column for the MAC address entry you want
to remove from the table, and then click Update. The page refreshes and the MAC
address that you removed disappears from the list.
Access Control Options
This section describes the options that you can use to control access to the wireless
network.
74
Disabling WLAN Access Restrictions
If you select Disable WLAN access restrictions, then MAC-address-based restrictions
on which stations can join the WLAN are disabled; thus, any station can join. If the
WLAN uses encryption, then the station must still supply the correct encryption pass-
phrase. The Access Controls table is hidden if the current mode is Disable WLAN
access restrictions.
Allowing Only Stations Explicitly Listed in the Access
Controls Table
If you select Allow only stations listed in the Access Controls Table, then stations
entered into the access-controls table are allowed but all others are disallowed. To
add MAC addresses, see Changing the Access Controls for a WLAN on page 72.
Denying Only Stations Explicitly Listed in the Access
Controls Table
If you select Deny only stations listed in the Access Controls Table, then stations
entered into the access-controls table are disallowed but all others are allowed. To
add MAC addresses, see Changing the Access Controls for a WLAN on page 72.
Access Control Table Columns
The Access Control table contains the following columns:
Address
Six text boxes appear in which you enter the desired MAC address, in hexadecimal
digit form, two characters in each box. You can specify a full 12-hex-digit MAC address
or enter wildcard characters for don't care digits. Allowable hex-digit characters
are 0-9, a-f, and A-F. Most address-tags and software where you find MAC addresses
listed include colons or dashes to separate the address-pairs; that is provided for you
on the web page, so do not enter the colons or dashes.
Supported wildcard characters include x, X and blank (space character). Wild-
cards are useful when you want to specify all MAC addresses from a given manufac-
turer. For example, by specifying only the Organizationally Unique Identifier (the first
six hexadecimal digits of any MAC address from that manufacturer is its OUI) saves
you having to enter all 24 million of them (the table size is limited in the AP/Router to
128 entries). Some manufacturers produce devices using more than one OUI, in which
case you may need to enter each applicable one.
Remove
Check the Remove box for any rows that you no longer want used.
75
Configuring VLAN Settings
The VLAN page is used to configure the virtual LAN (VLAN) parameters of the AP.
Traffic never uses VLAN tags over wireless links, but traffic originating on or destined
for WLAN stations can be differentiated by a VLAN identifier as it travels over other
links, such as Ethernet, DSL or Cable Internet, etc., thus given the appropriate
segmentation as it traverses the LAN or the Internet.
Figure 38. The Admin > VLAN page
Navigating the VLAN Page
Name: The name appearing in the first cell of each column identifies each
network. Here the term refers to a single broadcast domain. There is also a
Management network, referring to communications directly to the AP/Router.
VLAN ID: If the VLAN ID field is blank or empty, no VLAN tagging will occur for
that network. The state is shown by one of three images, explained below in
VLAN port state icons.
NOTE: If two rows (two networks) are assigned the same VLAN ID, then they are
considered to be the same network.
76
VLAN tagging: Each RJ45 port can be configured to use VLAN tagging. By
default, no RJ45 port is tagged. When the icon contains a white tag, that port
is tagged; otherwise it is un-tagged. Clicking on the icon switches between tagged
and un-tagged modes.
RJ45 port state images: The AP may be connected to the same or different
Ethernet uplinks using the RJ45-type connectors on the back of the AP. The
images of RJ45 connectors represent those RJ45 connectors on the AP. Each
image includes the label of the RJ45 port which it represents. Clicking an icon
switches between tagged and un-tagged modes. When the icon contains a
white tag, that port is tagged; otherwise it is un-tagged. If desired, wireless
traffic can be segmented into different VLAN IDs, which you configure using this
page.
Figure 39. VLAN tagging
VLAN port state icons: A Member VLAN port allows the networks traffic to
flow through its associated RJ45 connector. If that port is configured for VLAN-
tagging, then the tagged member VLAN port icon will be displayed. A non-
member VLAN port does not allow network traffic to flow through the RJ45
connector.
Clicking an icon toggles that VLAN port between member and non-member
status. The port may automatically be marked as tagged where appropriate.
Figure 40. Port state icons
Show me an example: Clicking the button labeled Show me an example opens
a few sample configurations, with an explanation of what each shows.
Update Settings: When you click Update Settings, if any configuration settings
have changed, a connectivity test will be run. If the browser and the AP/Router
can communicate using the new VLAN settings, then they will remain set. If
Tagged
port
Untagged
port
Tagged
member LAN
port
Member LAN
port
Non-member
LAN port
77
connectivity fails, the device will revert to the previous VLAN settings and a
warning message will appear to tell you the test failed and the settings were
reverted to their original values.
CAUTION: When changing VLAN settings, you must ensure that your management
device (admin computer) is a member of the same VLAN that you configure.
78
79
5
Managing the Access Point
This chapter provides instructions for managing standalone ZoneFlex access points
using the Web interface. For information on managing your ZoneFlex network using
ZoneDirector, refer to the ZoneDirector User Guide, available from the Ruckus Wire-
less website.
Viewing Current Device Settings
The Status > Device page displays a general overview of the APs current status,
including device name, serial number, MAC address, current software version, etc.
Viewing Current Internet Connection
Settings
The Status > Internet page displays information on the APs network settings; i.e., the
settings that allow the AP to communicate with your local network and the Internet.
Information includes IP address, gateway, DNS server, NTP server and connection type
(method of obtaining an IP address -- DHCP or static IP).
In This Chapter
Viewing Current Device Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Viewing Current Internet Connection Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Viewing Current Wireless Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Viewing Associated Wireless Clients . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Changing the Administrative Login Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Enabling Other Management Access Options . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Working with Event Logs and Syslog Servers . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Upgrading the Firmware. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Rebooting the Access Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Resetting the Access Point to Factory Defaults . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Running Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
80
Viewing Current Internet Connection Settings
Renewing or Releasing DHCP
This task should be performed only if you have access to the DHCP server or have
some way to determine what IP address has been assigned to the AP. It serves as a
troubleshooting technique when IP addresses to one or more networked devices
prove to be unusable or in conflict with others, or when the AP loses its DHCP-
assigned IP address for some reason.
1. Go to Status > Internet.
2. Review the current settings.
3. If the current Connection Type is DHCP, you will be able to see the currently-
assigned IP address and subnet mask listed below.
4. If the IP address is 192.168.0.1, the AP is not receiving an IP address from the DHCP
server.
To force the DHCP server to renew the IP address assigned to this AP, click
Renew DHCP. If the AP is listed in the DHCP servers address table, it will
attempt to reassign the previous address to the AP (unless the address is
already in use).
To force the DHCP server to assign a new IP address, click Release DHCP, then
Renew DHCP. Your changes take place immediately.
Figure 41. Renew or release DHCP
81
Viewing Current Wireless Settings
Viewing Current Wireless Settings
If you want to view the current common wireless settings that the AP is using, go to
the Status > Wireless page (on dual band APs, go to Status > 2.4G or Status > 5G).
Table 26 lists the descriptions of each common wireless setting.
If you want to make changes to any of these settings, go to the Configuration >
Wireless page. Refer to Configuring Common Wireless Settings on page 57 for
more information.
Setting Description
Wireless Mode Shows the wireless mode that the AP is currently
using. Possible values include:
Auto-Select
2.4GHz 54 Mbps
2.4GHz 11 Mbps
11ng (Operates with 802.11n, 802.11g and
802.11b devices in 2.4 Ghz spectrum only)
Channel Shows the wireless channel that the AP is currently
using. If you set the wireless channel to
SmartSelect, this field will show the value Channel
# [SmartSelect].
Channel Width 11n devices only. Displays whether the channel
width is set to 20MHz or 40MHz.
Country Code Shows the country code that the AP has been set
to use.
CAUTION: Verify that the AP is using the correct
country code to make sure it uses only the allowed
radio channels in your region. Selecting the
incorrect country code may result in violation of
application laws.
AeroScout RFID tag detection Shows Enabled if you enabled AeroScout RFID
tag detection. The default setting is Disabled.
AeroScout Engine
communication daemon
Shows Up if the communication agent on the AP
is able to relay location data from AeroScout Tags
to the AeroScout Engine.
If the communication agent is unable to relay data
or AeroScout tag detection is disabled, this field
will show Down.
82
Viewing Associated Wireless Clients
Figure 42. The Status > Wireless page
Viewing Associated Wireless Clients
A usage-monitoring capability has been built into the Access Point to help you
monitor wireless clients that are associated with your wireless network.
To view associated wireless clients
1. Go to Status > Wireless. The Status :: Wireless page appears.
NOTE: If you are using a ZoneFlex 7363/7762/7962 AP, go to Status > Radio 2.4G
or Status > Radio 5G.
2. Click any of the Wireless tabs. Wireless clients that are associated with this
particular wireless network appear under Connected Devices.
83
Changing the Administrative Login Settings
Figure 43. The Status > Wireless page
Changing the Administrative Login Settings
The default user name is super and the default password is sp-admin. To prevent
unauthorized users from logging in to the Web interface using these default admin-
istrator login settings, Ruckus Wireless recommends that you change the default Web
interface password immediately after your first login.
To change the default administrator login settings
1. Log into the Web interface.
2. Go to Configuration > Device. The Device page appears.
3. Under Service Provider Login, change the default administrator login settings.
In Username, type a new user name that you will use to log in to the Web
interface. The default user name is super.
In Password, type a new password to replace the default password sp-admin.
The password must consist of six to 32 alphanumeric characters only.
In Password Confirmation, retype the new password.
4. Click Update Settings. The message Your parameters were saved appears.
You have completed changing the default login settings. The next time you log in to
the Web interface, make sure you use these updated login settings.
84
Enabling Other Management Access Options
Figure 44. The Configuration > Device page
In addition to managing the AP via a Web browser through HTTPS, several other
management access options are available on the AP. These options include manage-
ment access via HTTP, Telnet, and SSH.
In addition to these management access options, you can also view and set up the
connection to the Ruckus Wireless FlexMaster under the TR-069/SNMP Manage-
ment Choice options. If your ZoneFlex device is to be managed by FlexMaster, then
the FlexMaster information (server URL and contact interval) is preconfigured before
you receive your ZoneFlex device.
NOTE: If you are configuring the AP to be managed by FlexMaster, remember to
point it to the FlexMaster server after you configure the management access options.
For more information, refer to Viewing FlexMaster Management Status on page 88.
85
Figure 45. The Administration > Management page
To enable other management access options
1. Go to Administration > Management. The Management page appears.
86
2. Review the access options listed in Table 27, and then make changes as needed.
3. If you want to use TR-069 or SNMP to manage the AP, configure the settings listed
in Table 28.
Table 27. Management Access Options
Option Description
Telnet access By default, this option is disabled (inactive).
Telnet port This field lists the default Telnet port of 23 only if Telnet
is active. You can manually change this port number, if
required.
SSH access By default, this option is enabled (active).
SSH port This field lists the default SSH port of 22only if SSH is
active. You can manually change this port number if
required.
HTTP access This option is disabled by default.
HTTP port This field lists the default HTTP port of 80, if HTTP has been
activated. You can manually change this port number if
required.
HTTPS access By default this option is enabled. This connection mode
requires a security certificate, a copy of which has been pre-
installed in the device.
HTTPS port This field lists the default HTTPS port of 443only if HTTPS
has been activated. You can manually change this port
number if required.
Certification
Verification
This notes whether the security certificate linked to the
HTTPS settings has been passed or not.
Table 28. TR-069 and SNMP Management Options
Option Description
Auto Enables the ZoneFlex device to connect to either
SNMP server, Ruckus Wireless ZoneDirector, or
Ruckus Wireless FlexMaster.
SNMP only Only allow SNMP management
FlexMaster only Only allow FlexMaster management
DHCP Discovery URL of server providing DHCP
FlexMaster Server URL URL of the FlexMaster server
87
4. Click Update Settings to save your changes. A confirmation message appears at
the top of the page.
You have completed configuring the management access options.
Digest-authentication
Username/Digest-
authentication password
This information is automatically generated by the
AP and used for authentication with FlexMaster.
Change this value only if you want the AP to
connect to another access control server (ACS).
Contact FlexMaster every Interval at which the device should attempt to
contact FlexMaster
Associated-Clients
Monitoring Mode
When enabled, the AP monitors the association
and disassociation activities of wireless clients and
sends this information to FlexMaster. Available
options include:
Disable (default): Select to turn off client
association monitoring. When this option is
selected, the AP will not send client association
information to FlexMaster; Flexmaster will
need to retrieve this information from the AP.
Passive: Select to enable client association
monitoring and send related information to
FlexMaster at the next inform interval.
Active: Select to enable client association
monitoring and define the monitor interval
(Interval). The AP will check for client
association based on the defined Interval (in
seconds), and then send related information to
FlexMaster as soon as an association event is
detected.
Table 28. TR-069 and SNMP Management Options
Option Description
88
Viewing FlexMaster Management Status
If you configure the AP to be managed by FlexMaster, you can check the TR-069 Status
section on the Administration > Management page.
Figure 46. TR-069 status information
89
Working with Event Logs and Syslog Servers
Table 29 lists the TR-069 status information that the AP provides.
Enabling Logging and Sending Event Logs to a
Syslog Server
If you have a syslog server on the network, you can configure the Access Point to send
the device logs to the server. You will need to enable logging (logging is disabled by
default), and then configure the Access Point to send logs to the syslog server.
1. Go to Administration > Log. The Administration :: Log page appears.
2. Look for Log Status, and then click Enabled.
3. After enabling logging, configure the following options:
Syslog Server Address [Optional]: To enable the AP to send messages to a
syslog server as they appear, enter the IP address of the syslog server.
Syslog Server Port: By default, the syslog port number is 514. If the syslog
server is using a different port, enter that port number in this field.
4. Click Update Settings to save and apply your changes.
Table 29. TR-069 status information
Status Information Description
Currently using Shows the FlexMaster server IP address or URL
with which the AP is currently registered
Last attempted contact Shows the date and time of the APs last attempt
to contact FlexMaster. Date and time are
specified in GMT (or UTC), which are accurate if a
Network Time Protocol (NTP) server is configured.
Last successful contact Shows the date and time of the APs last successful
contact with FlexMaster.
Current time Shows the current date and time as known to the
AP. This timestamp is accurate if an NTP server is
configured on the AP. If there is no NTP server
configured, this timestamp is useful as a reference
for comparison of the timestamps for Last
attempted contact and Last successful contact.
90
Figure 47. The Administration :: Log page
Sending a Copy of the Log File to Ruckus Wireless
Support
The Support Info log consists of the configuration and run-time status of the AP and
can be useful for troubleshooting. You have three options for sending a copy of the
current log file to Ruckus Wireless Support:
Save a copy to your local PC, then attach it to an e-mail message and send it to
support
Set up a connection to an FTP site
Set up a connection to a TFTP site
To take advantage of these options
1. Go to Maintenance > Support Info. The Maintenance :: Support Info page
appears.
2. Review the Upload Method options.
3. To upload a copy of the support info file to an FTP or TFTP server, click the TFTP
or FTP option. Clicking the FTP option prompts you to enter a User ID and
Password.
4. In Server Address, enter the FTP or TFTP server IP address.
5. In Filename, enter a name for this file that you are saving.
91
Upgrading the Firmware
NOTE: Remember to add a .TXT file extension to the file name, especially if you are
using Internet Explorer as your Web Admin host.
6. Click Upload Now.
Saving a Copy of the Current Log to Your Computer
You can also save a copy of the current log to your own computer, if needed.
1. Go to Maintenance > Support Info. The Maintenance :: Support Info workspace
appears.
2. Review the Upload Method options
3. Click the Save to local computer option. Two links appear next to Download
(supportinfo.txt and tr069info.txt).
4. Click the supportinfo.txt link. A new window (or tab) opens with the content of
the log file displayed.
5. Choose Save As or Save Page As from your browsers File menu.
6. When the Save as... dialog box appears, find a convenient location on your local
computer to save the file, and change the file extension from html to txt.
7. Click Save to save the file to your computer.
You can use the Web interface to check for software updates/upgrades for the
firmware built into the AP. You can then apply these updates to the device in one of
two ways: (1) manual updating on an as-needed basis or (2) automating a regularly
scheduled update.
Before starting, decide which option you want to take:
Automate a regularly scheduled update
Run a one-time manual update right now
By default, the automatic upgrade option is active, and will check the Ruckus Wireless
update server every 12 hours.
To get started with upgrading the firmware, go to Maintenance > Upgrade. When
the Maintenance > Upgrade options appear, decide which upgrade method to use.
Each of the three upgrade options listed on the Upgrade page are discussed in the
succeeding sections.
92
Figure 48. The Maintenance > Upgrade page
Upgrading Manually via the Web
1. In the Upgrade Method options, click Web.
2. Click the Web Options URL field, and then type the URL of the download Web
site. Remember to start the URL with http://.
3. You can change the Image Control File filename extension as noted here:
Replace any file names ending in .rcks with the .html extension
Replace any file names ending in .fI7 with the .html extension
CAUTION: Do not change the Username or Password entries.
4. Click Perform Upgrade. A status bar appears during the upgrade process.
5. After the upgrade is completed, you must manually reboot the AP.
Upgrading Manually via FTP or TFTP
1. In the Upgrade Method options, click FTP or TFTP.
2. Click the host name field, and then type the URL of the server. Or click the IP
address field, and then type the IP address of the server. Remember to start the
URL with ftp://.
93
Rebooting the Access Point
CAUTION: Do not change any of the Image Control File, Username, or Password
entries.
3. Click Perform Upgrade. A status bar appears during the upgrade process.
4. After the upgrade is completed, you must manually reboot the AP.
Scheduling an Automatic Upgrade
1. In the Upgrade Method options, click the button for your preferred choice.
2. Enter the appropriate information in the Host name field or IP address field.
CAUTION: Do not change any of the Image Control File, Username, or Password
entries.
3. Verify that the Auto Upgrade: Enabled option is checked (active).
4. Toggle the Interval to Check for Software Upgrade drop-down list to select your
preferred interval.
5. You have two options at this point:
Click Perform Upgrade, which will start the process and the clock. The next
upgrade will occur at the selected interval.
Click Save parameters only. The clock starts right away, and the actual
upgrade will occur at the first effective interval.
After you click one of these two options, a status bar appears during the upgrade
process.
When the upgrade is complete, the AP will reboot automatically.
Rebooting the Access Point
You can use the Web interface to prompt the AP to reboot, which simply restarts the
AP without changing any of the current settings. Please note that rebooting the AP
will disrupt network communications in any currently active WLANs.
To reboot the Access Point
1. Go to Maintenance > Reboot/Reset. The Maintenance :: Reboot/Reset page
appears.
2. Click Reboot Now. After a brief pause, you will be automatically logged out of
the AP.
94
Resetting the Access Point to Factory Defaults
Figure 49. The Maintenance :: Reboot/Reset page
After approximately one minute, you should be able to log back into the AP, which
verifies that the reboot was successful. You can also check the LEDs on the AP to verify
the status of the device.
Resetting the Access Point to Factory
Defaults
WARNING: DO NOT reset the Access Point to factory defaults unless you are
directed to do so by Ruckus Wireless support staff or by a network administrator. Do
this only if you are able to immediately reconnect the restored AP to your computer,
to reconfigure it for Wi-Fi network use as detailed in Installing the Access Point
on page 25.
You can use the Web User interface to restore an inoperative AP to its factory default
settings, which will completely erase the configuration currently active in the device.
Note, too, that this will disrupt all wireless network communications through this
device.
To reset the Access Point to factory defaults
1. Go to Maintenance > Reboot/Reset. The Maintenance :: Reboot/Reset page
appears.
95
Running Diagnostics
2. Click Reset Now (next to Restore to factory settings?).
After a brief pause, you will be automatically logged out of the AP. You must now
disconnect the AP from the switch (and the network) and reconnect it to your
computer, as described in Step 1: Preconfigure the Access Point on page 31. At this
time, you can restore the network settings, then replace it in your site for full network
use.
Running Diagnostics
Two network connection diagnostic tools PING and traceroute have been built
into the AP to help you check network connections from the Web interface.
To run diagnostics for network troubleshooting
1. Go to Administrator > Diagnostics. The Administrator :: Diagnostics page
appears. Two options are available:
Ping
Traceroute
2. Click the text field by the option you want to activate, and type the network
address of a site you wish to connect to.
3. Click Run Test.
The results appear in the text field below each option.
Figure 50. Pinging ruckuswireless.com
96
Where to Find More Information
Figure 51. Running traceroute on ruckuswireless.com
Where to Find More Information
If you have questions that this User Guide does not address, visit the Ruckus Wireless
Support Portal at http://support.ruckuswireless.com/. The Support Portal hosts the
latest versions of user documentation. You can also find answers to frequently asked
questions (FAQs) for each Ruckus Wireless product type.
97
Numerics
802.1x, 70
A
access control, 72
administrative login, 83
AeroScout Tags, 58
associated clients, 82
auto discovery, 32
B
BeamFlex, 1
broadcast SSID, 64
C
changing the login settings, 51
country code, 58, 81
D
default user name and password, 47
device location, 51
device name, 51
device settings, 51
DHCP
release, 80
renew, 80
diagnostics, 95
dynamic VLAN, 64
E
encryption, 65
F
firmware upgrade, 91
FlexMaster, 1, 33
FlexMaster management status, 88
FlexMaster server address, 39
G
GPS coordinates, 51
H
Help, 49
I
installation, 25
required tools, 25
IP address, 54
K
Kensington lock, 9
L
L2TP, 55
location, 27
lock hasp, 10
logging in, 47
logout, 48
M
MAC address, 73
management access options, 84
menu, 48
mounting recommendations, 27
N
NTP server, 55
O
optimal mounting, 27
Index
98
orientation, 27
P
package contents, 2
passphrase, 67
password, 52
PING, 95
protection mode, 60
R
rate limiting, 71
rebooting, 93
Release DHCP, 80
Renew DHCP, 80
resetting to factory default, 94
S
site survey, 26
SSID, 64
standalone operation, 33
syslog, 89
T
tabs, 48
tag detection, 58
temperature update, 51
threshold options, 61
traceroute, 95
transmit power, 60
U
user name, 52
V
verifying operation, 41
viewing associated clients, 82
VLAN, 75
tag, 76
tagging, 76
W
Web interface, 47
WEP, 66
wireless availability, 64
wireless channel, 57, 81
wireless mode, 57, 81
wireless security
802.11x, 70
WEP, 66
WPA, 68
WLAN settings, 63
workspace, 48
WPA, 68
WPA-Auto, 69
Z
ZoneDirector, 1, 32
ZoneFlex 2942/7942, 3
LEDs, 3
rear panel, 5
side panel, 3
ZoneFlex 7343/7363, 11, 14
Front Panel, 11, 14
Rear Panel, 13, 16
ZoneFlex 7762
PoE OUT port, 52
power configuration options, 53
ZoneFlex 7962, 7
LEDs, 7
rear panel, 10
side panel, 7
ZoneFlex smart WLAN system, 1

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