Technical Information

TELEVISION
Chassis ICC17

Chassis variant

Section :

Power supply

H_Deflection circuit

V_Deflection circuit

HF-IF circuit

Input / Output - Scart

Mechanical

Control panel

Data processing

Audio processing

Video processing

Picture Tube - Display

General
 Television

TECHNICAL INFORMATION
Chassis ICC17

Power supply

Symptom description

At switch "ON", the TV's standby power supply does not work.
At switch on, TV starts with difficulties and it is not possible to enter the service mode (defective
resistor RP63).
Failure of 2SK2605 transistor.
Failure of BUH516TH16 transistor.
Failure of BUH516TH16 transistor at TP50 position.
Failure of transistor in TP320 position.
Horizontal jitter effect.
From standby, TV doesn’t start (remains in standby).
Set switches to security mode depending of video content the picture changed from black to white.
Sound in picture.
The TV will not come out the Standby Mode.
To optimize the CRT heater supply voltage.
When changing channel, and both programs include white picture, power supply could switch in
safety mode.
 Technical Information

TELEVISION
Chassis ICC17

H_Deflection circuit

Symptom description

Depending of the orientation in terrestrial magnetic field, picture rotation is possible.

East/West correction circuit failure.
Evolution of Diode Split Transformer (DST).
Failure of transistor in position TL32.
Failure 1W in resistor RL44.
Ringing effect (visible at the left side of the screen).
Variation of the picture width depending on the video content (Picture from darke to light).
 Television

TECHNICAL INFORMATION
Chassis ICC17

V_Deflection circuit

Symptom description

Three vertical coloured lines down the left hand side of the screen (line striatations).
TV stuck in the Standby Mode with the safety mode active/Unstable OSD graphics.
Unstable vertical deflection (flickering).
 Technical Information

TELEVISION
Chassis ICC17

HF-IF circuit

Symptom description

Improvement of the reception with internal antenna.

Moire patterning visible on some channels.
 Television

TECHNICAL INFORMATION
Chassis ICC17

Data processing

Symptom description

Evolution software (IR02).

Improvement Auto-format.
Intermittent loose of both front panel and remote control TV functions.
When TV is operating the LED indicator is illuminated red instead of green (position GE01).
 Television

TECHNICAL INFORMATION
Chassis ICC17

Picture Tube - Display

Symptom description

Evolution of Cathode Ray Tube. (1)

Evolution of Cathode Ray Tube. (2)
Evolution of Cathode Ray Tube (28"-XF-16/9). (3)
Evolution of Cathode Ray Tube (28"-TFT-16/9). (4)
Evolution of Cathode Ray Tube (32"-TFT-16/9). (5)
Protection TB02 arcing.
Tube have been changed at the end of 1999 to use tubes with metal mask instead of invar.
Visible flash over after quickly switch Off and On again.
 Technical Information

TELEVISION
Chassis ICC17

General

Symptom description

Chassis ICC17 evolution.

Evolution of the cabinet front and back cover.
Introduction of the function PFC.
Module SUB AMVD 19100.
Modules CRT, KDB and FCB Identification.
ICC17 Chassis variant
SUBJECT : CHASSIS ICC17 EVOLUTION

If you cannot get the spare part list of a given model number you have first to identify the variant
of the chassis because some of the ICC17 chassis has been produced under several variants with
the same model number.

1) CHASSIS VARIANT IDENTIFICATION

a) TV serial number starting with "A" or "B" (Fig.1) :
Refer to the last digit of the chassis code printed on the bar code label at the back of the
chassis frame. (Fig.2)
THOMSON 32WS24E Commercial reference
GY20TH
& serial number sticker
AE0871692
Fig. 1

First digit of the serial number

Chassis type sticker

Fig. 2

Digit indicating chassis type

A or 0 : Variant 1
B or 2 : Variant 2
C or 3 : Variant 3

b) TV serial number starting with "Z" :

Check on the chassis whether the following schematic position, BX80 and BP02 or BP10 are
printed or not on the printed circuit board.

Printed
schematic position Variant 1 Variant 2 Variant 3
(component inserted or not)
None Yes No No
BX80 only No Yes No
BX80 and BP02/BP10 No No Yes

1/2
 BP02
or BP10

BX80

2) SPARE PART HOW TO GET THE LIST

To get the proper list, add 1, 2 or 3 to the model number.

Example : Reference commercial : 32WS24E

32WS24E1 corresponding to Variant 1
32WS24E2 corresponding to Variant 2
32WS24E3 corresponding to Variant 3

2/2
 TECHNICAL INFORMATION

Chassis concerned : ICC17

Problem observed :
At switch "ON", the TV's standby power supply does not work.

Cause :
The reverse voltage of the diodes used in positions DP16/17/18/19 (1N4001) is too low especially
when the mains voltage is at highest.

Solution implemented :
Change the diodes used in positions DP16/17/18/19 with higher reverse breakdown voltage (400V)
type number 1N4004, Part No. 44009009.

IRIS CODE: the code mentioned below must be used to report this failure on the warranty sheet. It will
make your report easier and more reliable

Condition/ Fault Repair

Symptom Part No Qty Position Section Code Code

1 1 1 9 4 4 0 0 9 0 0 9 0 1 D P 1 6 P S U Y A
4 4 0 0 9 0 0 9 0 1 D P 1 7 P S U Y A
4 4 0 0 9 0 0 9 0 1 D P 1 8 P S U Y A
4 4 0 0 9 0 0 9 0 1 D P 1 9 P S U Y A

You do not need to write anything in the white boxes.

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TECHNICAL INFORMATION

N°99- 16 issued 16/4/1999

The following information is relative to a modification implemented in the product to improve performances or
to eliminate specific problem met on the field.

Finished products / Chassis concerned :

ICC17

Symptom/ Problem observed :

- At switch on, TV starts with difficulties and it is not possible to enter the service mode.
- At the same time, horizontal picture size reduced and vertical picture size increased.

Cause :
Defective resistor in position RP63.

Solution implemented :
Exchange RP63 by a new model code 15017950.

Comment :
Source of RP63 changed on new products from january 1999.

Condition/ Part code number Qty Position Section F.code R. code

symptom
1 1 1 9 1 5 0 1 7 9 5 0 0 1 R P 6 3 P S U N A

You do not need to write anything in the white boxes

cov_inf5.doc
 Customer Service Europe

TECHNICAL INFORMATION

N°00 – 48 Issued 27/11/2000

The following information is relative to a modification implemented in the product to improve performances or
to eliminate specific problem met on the field.

Finished products / Chassis concerned : ICC17 with DVD

Subject : Evolution transistor in position TP320 (SMPS DVD)

Symptom/ Problem observed :

Failure of 2SK2605 transistor at TP320 position.

Cause :
Excessive working temperature in TP320.

Solution :
Change TP320 by the new model STP6NC80ZFP PART N°21123020 .

Condition/ Part code number Qty Position Section F.code R. code

symptom

2 1 1 2 3 0 2 0 0 1 T P 3 2 0 P S U Y A
You do not need to write anything in the white boxes

cov_inf5.doc
 Customer Service Europe

TECHNICAL INFORMATION
Cancel and supercede technical information N°00-25

N°00 – 51 issued 5/12/2000

The following information is relative to a modification implemented in the product to improve performances or
to eliminate specific problem met on the field.

Finished products / Chassis concerned : ICC17 With PFC function

Subject : Evolution transistor in position TP50

Symptom/ Problem observed :

Failure of BUH516TH16 transistor at TP50 position (IC Max 8.0A)

Cause :
Power consumption at the limit of the component.

Solution :
- Change TP50 by the new model BUH1215 transistor (IC Max 16A) Part N° 25495020.
- Change RP55 from 10KΩ into 8.2KΩ 2% 0.100W Part N° 20471890.

Condition/ Part code number Qty Position Section F.code R. code

symptom

1 3 1 5 2 5 4 9 5 0 2 0 0 1 T P 5 0 P S U Y A

2 0 4 7 1 8 9 0 0 1 R P 5 5 P S U Y A

cov_inf5.doc
 Customer Service Europe

TECHNICAL INFORMATION

N°00 – 25 Issued 12/9/2000

The following information is relative to a modification implemented in the product to improve performances or
to eliminate specific problem met on the field.

Finished products / Chassis concerned : ICC17 With DVD

Subject : Evolution transistor in position TP50

Symptom/ Problem observed :

Failure of BUH516TH16 transistor at TP50 position (IC Max 8.0A)

Cause :
Power consumption at the limit of the component.

Solution :
- Change TP50 by a select version of BUH516TH16 transistor Part N° 25487110.
(Sorted out on IC parameter)
- Change old heatsink by the new model Part N° 25461220 (See drawing below)

Condition/ Part code number Qty Position Section F.code R. code

symptom

1 3 1 5 2 5 4 8 7 1 1 0 0 1 T P 5 0 P S U Y A

cov_inf5.doc
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TECHNICAL INFORMATION

N°99- 17 issued 5/5/1999

The following information is relative to a modification implemented in the product to improve performances or
to eliminate specific problem met on the field.

Finished products / Chassis concerned :

ICC17 CHASSIS

Symptom/ Problem observed :

Horizontal jitter effect.

Cause :
Bad filtering of the power supply of the line driver.

Solution implemented
Change self in position LL31 by a new model 10µH code 13078280.

Condition/ Part code number Qty Position Section F.code R. code

symptom
1 3 5 3 1 3 0 7 8 2 8 0 0 1 L L 3 1 D F L Y A

You do not need to write anything in the white boxes

cov_inf5.doc
 MARKETING & SALES EUROPE
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TECHNICAL INFORMATION

N°99- 15 issued 25/5/1999

The following information is relative to a modification implemented in the product to improve performances or to
eliminate specific problem met on the field.

Subject : Protection of TP71 against Cathode Ray Tube arcing (ICC17 CHASSIS)

Symptom/ Problem observed :

From standby, TV doesn’t start (remains in standby)

Cause :
TP71 defective (destroyed by arcing)

Solution implemented
After changing TP71, we recommand to implement the following modifications to prevent
future failure.
- Change RP71 from 10Ω into 22Ω 5% 0.100W code 60079300.
- Change RP73 from 470KΩ by capacitor 10nF 16V code 30166500.
- Change JR53 strap resistor into 1KΩ 5% 0.100W code 10327800.
- Change CR21 from 10nF by resistor 47KΩ 5% 0.100W code 41246750.

Condition/ Part code number Qty Position Section F.code R. code

symptom
1 1 1 9 6 0 0 7 9 3 0 0 0 1 R P 7 1 P S U Y A

3 0 1 6 6 5 0 0 0 1 R P 7 3 P S U Y A

1 0 3 2 7 8 0 0 0 1 J R 5 3 P S U Y A

4 1 2 4 6 7 5 0 0 1 C R 2 1 P S U Y A

cov_inf5.doc
 Customer Service Europe

TECHNICAL INFORMATION

N°99- 32 issued 16/12/1999

The following information is relative to a modification implemented in the product to improve performances or
to eliminate specific problem met on the field.

Finished products / Chassis concerned :

CHASSIS ICC17 (With PCB index 2)

Symptom/ Problem observed :

Set switches to security mode depending of video content the picture changed from black to white
(The set can be unlocked pressing any programme key of the remote control).

Solution implemented :
Change RP53 from 5.1KΩ into 4.7KΩ 5% 0.100W, Part N° 60079900

IRIS CODE: the code mentioned below has to be used to report the failure in the warranty sheet. It is
proposed to make your report easier and more reliable.

Condition/ Part code number Qty Position Section F.code R. code

symptom
3 1 1 D 6 0 0 7 9 9 0 0 0 1 R P 5 3 P S U Y A

You do not need to write anything in the white boxes

cov_inf5.doc
 Customer Service Europe

TECHNICAL INFORMATION

N°00- 12 issued 18/4/2000

The following information is relative to a modification implemented in the product to improve performances or
to eliminate specific problem met on the field.

Finished products / Chassis concerned : ICC17 Chassis Step 3

Symptom/ Problem observed :

Sound in picture

Solution.
Change the value of resistor RP92 from 1Ω to 22Ω 5% 0.1W Part N°60079300

Condition/ Part code number Qty Position Section F.code R. code

symptom

1 3 4 5 6 0 0 7 9 3 0 0 0 1 R P 9 2 P S U Y A
You do not need to write anything in the white boxes

cov_inf5.doc
 TECHNICAL INFORMATION

Chassis concerned : ICC17 (with PCB index 02)

Problem observed :
The TV will not come out the Standby Mode.

Cause :
When starting, the base drive current to TP50 is too low.

Solution implemented :
Change the diode in position DP39 (LL4148) to a resistor strap Part No. 41047950.

IRIS CODE: the code mentioned below must be used to report this failure on the warranty sheet. It will
make your report easier and more reliable
Condition/ Fault Repair
Symptom Part No Qty Position Section Code Code

1 1 1 9 4 1 0 4 7 9 5 0 0 1 D P 3 9 P S U Y A

You do not need to write anything in the white boxes.

TECHNICAL INFORMATION

Chassis concerned : ICC17 (25"MP & 28"MP)

Symptom/ Problem observed :

Spare Parts List, component part number amendment.

Solution implemented :
To optimize the CRT heater supply voltage for the above mentioned tubes, both LL05(DST) and
LB02 (coil) have been changed.

LL05 : Old Part No. 10546610 ---> New Part No. 10600190
LB02 : Old Part No. 10477930 ---> New Part No. 25349470

Comment :
Both components must be replaced at the same time.
 MARKETING & SALES EUROPE
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TECHNICAL INFORMATION

N°99- 34 issued 17/12/1999

The following information is relative to a modification implemented in the product to improve performances or
to eliminate specific problem met on the field.

Finished products / Chassis concerned :

CHASSIS ICC17 (With PCB index 2)

Symptom/ Problem observed :

When changing channel, and both programs include white picture, power supply could switch in
safety mode.
(The set can be unlocked pressing any programme key of the remote control).

Solution implemented :
Replace the component protector MP125 in position ZL14 by a coil 10µH, Part N° 10260220.

IRIS CODE: the code mentioned below has to be used to report the failure in the warranty sheet. It is
proposed to make your report easier and more reliable.

Condition/ Part code number Qty Position Section F.code R. code

symptom
3 3 1 D 1 0 2 6 0 2 2 0 0 1 Z L 1 4 D F L Y A

You do not need to write anything in the white boxes

cov_inf5.doc
 TV

_______________________________________________________________________________________

TECHNICAL INFORMATION N° 2001-037

_______________________________________________________________________________________

Chassis : ICC17-ICC20 Chassis (DVD Section)

Symptom/ Problem observed :

Failure of transistor in TP320 position.

Cause :
The STP6NB90FP transistor (TP320) has self oscillation when it is in OFF condition (ie Standby).
This oscillation causes transistor heated up by leakage drain current and short circuit after a while
(about few minutes time).

Solution :
Add resistor 47KW 5% 0.125W (RP533), is parallel to CP533 (PART N° 41058850).

IRIS Code : The code mentioned below must be used to report the failure on the warrantee claims form;
we have included it to make fault report easier and the data more reliable.
Symptom Part code number Qty Position Section D.Code R.Code

4 1 0 5 8 8 5 0 0 1 R P 5 3 3 P S U Z K

You do not need to write anything in the white boxes.

THOMSON multimedia Sales UK Limited

30 Tower View, Kings Hill, West Malling, Kent. ME19 4NQ

44(01) 173 252 0920

 Customer Service Europe

TECHNICAL INFORMATION

N°00- 06 issued 9/3/2000

The following information is relative to a modification implemented in the product to improve performances or
to eliminate specific problem met on the field.

Chassis concerned : ICC17

Symptom / Problem observed:

Depending of the orientation in terrestrial magnetic field, picture rotation is possible,
Problem highlighted by teletext, subtitle at the bottom of the picture.

Solution implemented :
A kit EFC with manual adjustment is available for After Sales under reference :
- 35111960 (4/3 and 16/9 - no Dolby)
- 35111970 (4/3 and 16/9 - with Dolby)
It includes module, coil, all necessary cables and mounting instructions.

cov_inf5.doc
 TECHNICAL INFORMATION

Chassis concerned : ICC17 (with PCB index 02)

Problem observed : .
East/West correction circuit failure.

Cause :
The transistor used in position TL41 (BD241C) is damaged due to CRT flashover.

Solution implemented :
After replacement TL41, add a RGP10G protection diode in position DL41 in parallel with TL41
(cathode to the collector of TL41 and the anode to ground), Part No. 10459090.

IRIS CODE: the code mentioned below must be used to report this failure on the warranty sheet. It will
make your report easier and more reliable
Condition/ Fault Repair
Symptom Part No Qty Position Section Code Code

3 3 3 5 1 0 4 5 9 0 9 0 0 1 D L 4 1 D F L Z K

You do not need to write anything in the white boxes.

 Customer Service Europe

TECHNICAL INFORMATION

N°00- 14 issued 13/6/2000

The following information is relative to a modification implemented in the product to improve performances or
to eliminate specific problem met on the field.

Chassis concerned : ICC17-STEP3- 16/9 & 4/3

Subjet : Evolution of Diode Split Transformer (DST)

The following chassis have been equiped with 2 different versions of DST that are not interchangeable.
nd rd
Before ordering, identify the version needed, either by the production code (2 and 3 digit of the serial
number) and attached table or by reference printed on the DST.

Production code (2nd and 3rd digit of the serial numer)

Before Starting with

Chassis Type Production Code Code DST Production Code Code DST Tube

IC17 F5RQ04603C 16X9 M9 10608670 M9 10642070 24"-28"-32" SF Vector Gun

IC17 F5RQ05608C 16X9 M9 10608670 M9 10642070 24"-28"-32" SF Vector Gun
IC17 F5RQ02608C 16X9 M9 10608670 M9 10642070 24"-28"-32" SF Vector Gun
IC17 F5RQ05603C 16X9 M9 10608670 M9 10642070 24"-28"-32" SF Vector Gun
IC17 F5RQ026033 16X9 M9 10608670 M9 10642070 24"-28"-32" SF Vector Gun
IC17 F5RQ02603C 16X9 M9 10608670 M9 10642070 24"-28"-32" SF Vector Gun
IC17 F5RQ05607C 16X9 M9 10608670 M9 10642070 24"-28"-32" SF Vector Gun
IC17 F5RQ02607C 16X9 M9 10608670 M9 10642070 24"-28"-32" SF Vector Gun
IC17 F5RQ026073 16X9 M9 10608670 M9 10642070 24"-28"-32" SF Vector Gun
IC17 F5RQ05633C 16X9 M9 10608670 M9 10642070 24"-28"-32" SF Vector Gun
IC17 F5RQ056D8C 16X9 M3 10608670 M3 10642070 24"-28"-32" SF Vector Gun
IC17 F5RQ05623C 16X9 M3 10608670 M3 10642070 24"-28"-32" SF Vector Gun
IC17 F5H3026033 4x3 M9 10608640 M9 10642060 33" MP & 29" VHP
IC17 F5H302603C 4x3 M9 10608640 M9 10642060 33" MP & 29" VHP
IC17 F5H305608C 4x3 M9 10608640 M9 10642060 33" MP & 29" VHP
IC17 F6H3015033 4x3 M9 10608640 M9 10642060 33" MP & 29" VHP
IC17 F6H301503C 4x3 M9 10608640 M9 10642060 33" MP & 29" VHP
IC17 FCH302M081 4x3 M9 10608640 M9 10642060 33" MP & 29" VHP
IC17 F5FQ05603C 4x3 M9 10608650 M9 10640760 25/29" SF
IC17 F5FQ02603C 4x3 M9 10608650 M9 10640760 25/29" SF
IC17 F5FQ05607C 4x3 M9 10608650 M9 10640760 25/29" SF
IC17 F6FQ01503C 4x3 M9 10608650 M9 10640760 25/29" SF
IC17 F5FQ05623C 4x3 M3 10608650 M3 10640760 25/29" SF
IC17 FCFQ02M031 4x3 M9 10608650 M9 10640760 25/29" SF

Nota : After use of the old DST, you will be proposed in after sale, a kit includind the
new DST, all necessary components and mounting instruction.

cov_inf5.doc
 Customer Service Europe

cov_inf5.doc
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TECHNICAL INFORMATION

N°99 – 23 issued 12/10/99

The following information is relative to a modification implemented in the product to improve performances or
to eliminate specific problem met on the field.

Finished products / Chassis concerned : ICC17 (21 Inches MP & OT)

Symptom/ Problem observed :

Failure of transistor in position TL32.

Cause :
Excessive heat in TL32.

Solution implemented :
After changing TL32 (code 45001466), we recommand to implement the following
modification to prevent future failure.
- Change RL35 from 4.7Ω into 33Ω 5% 0.700W code 15007870.

Condition/ Part code number Qty Position Section F.code R. code

symptom
1 3 1 5 1 5 0 0 7 8 7 0 0 1 R L 3 5 D F L Y A

4 5 0 0 1 4 6 6 0 1 T L 3 2 D F L Y A
You do not need to write anything in the white boxes

cov_inf5.doc
 MARKETING & SALES EUROPE
CUSTOMER SERVICES

TECHNICAL INFORMATION

N°99- 18 issued 26/5/1999

The following information is relative to a modification implemented in the product to improve performances or
to eliminate specific problem met on the field.

Finished products / Chassis concerned : ICC17 (21 Inches MP)

Symptom/ Problem observed :

Failure of 1Ω resistore in position RL44.

Cause :
BY228 diode in position DL21, defective (DL21 open)

Solution implemented :
After changing DL21, we recommand to implement the following modifications to prevent
future failure.
- Change LL22 from 650µH by the new model 800µH code 10230670.
- Change CL22 from 30 nF into 27nF 400V code 10263540.
- Change RL44 1Ω by protection circuit type MP32 (0.315W - 65V) code 25405650.

Condition/ Part code number Qty Position Section F.code R. code

symptom
1 0 2 3 0 6 7 0 0 1 L L 2 2 D F L Y A

1 0 2 6 3 5 4 0 0 1 C L 2 2 D F L Y A

2 5 4 0 5 6 5 0 0 1 R L 4 4 D F L Y A

You do not need to write anything in the white boxes

cov_inf5.doc
 Customer Service Europe

TECHNICAL INFORMATION

N°00 – 31 issued 20/9/2000

The following information is relative to a modification implemented in the product to improve performances or
to eliminate specific problem met on the field.

Finished products / Chassis concerned : ICC17 XF Chassis (16/9 - TFT tube)

Symptom/ Problem observed :

Ringing effect (visible at the left side of the screen)

Solution :
- Change RL26 from 1.5KΩ into 330Ω 10% 0.500W. (PART N°14050190)
- Change CL 26 from 330nf into 22nf 20% 250V (PART N°10259550)

Condition/ Part code number Qty Position Section F.code R. code

symptom

1 3 3 X 1 4 0 5 0 1 9 0 0 1 R L 2 6 D F L Y A

1 0 2 5 9 5 5 0 0 1 C L 2 6 D F L Y A

You do not need to write anything in the white boxes

cov_inf5.doc
 Customer Service Europe

TECHNICAL INFORMATION

N°00 – 27 issued 14/9/2000

The following information is relative to a modification implemented in the product to improve performances or
to eliminate specific problem met on the field.

Finished products / Chassis concerned : ICC17 XF Chassis (4/3&16/9 - TFT tube)

Symptom/ Problem observed :

Variation of the picture width depending on the video content
(Picture from darke to light)

Cause
E.H.T variation depends on the video.

Solution.
1- 4/3 Chassis :
Change RL19 from 22KΩ into 10KΩ 5% 0.100W PART N°20110300.
Change RL48 from 130KΩ into 220KΩ 5% 0.100W PART N°10328700.
Change RL49 from 470KΩ into 220KΩ 5% 0.100W PART N°10328700.

2- 16/9 Chassis :
Change RL19 from 22KΩ into 15KΩ 5% 0.100W PART N°20150500.
Change RL48 from 100KΩ into 180KΩ 5% 0.100W PART N°10434300.
Change RL48 from 300KΩ into 180KΩ 5% 0.100W PART N°10434300.

Symptom Part code number Qty Position Section F.code R.code

1 3 3 X 2 0 1 1 0 3 0 0 0 1 R L 1 9 D F L Y A

1 0 3 2 8 7 0 0 0 1 R L 4 8 D F L Y A Chassis 4/3

1 0 3 2 8 7 0 0 0 1 R L 4 9 D F L Y A

1 3 3 X 2 0 1 5 0 5 0 0 0 1 R L 1 9 D F L Y A

1 0 4 3 4 3 0 0 0 1 R L 4 8 D F L Y A Chassis 16/9

1 0 4 3 4 3 0 0 0 1 R L 4 8 D F L Y A

You do not need to write anything in the white boxe

cov_inf5.doc
 TV

_______________________________________________________________________________________

TECHNICAL INFORMATION N° 2001-019

_______________________________________________________________________________________

Chassis : ICC17 TV/DVD (Equipped with either A68EJZ011X001 or

W66EJY011X001 – TTD tubes)

Symptom/Problem Observed :
Three vertical coloured lines down the left hand side of the screen (line striatations)

Solution :
Add 2 resistors 820Ω 5% 1W available under Part Number 10133610 on the PCB located underneath the
deflection yoke assembly as shown in the photographs below.

IRIS Code : The code mentioned below must be used to report the failure on the warrantee claims form;
we have included it to make fault report easier and the data more reliable.
.
Symptom Part code number Qty Position Section D.Code R.Code

3 3 3 1 0 1 3 3 6 1 0 0 2 C R Z K

You do not need to write anything in the white boxes.

THOMSON multimedia Sales UK Limited

30 Tower View, Kings Hill, West Malling, Kent. ME19 4NQ

44(01) 173 252 0920

 TECHNICAL INFORMATION

Chassis concerned : ICC17

Problem observed :
Different symptoms can be observed
- TV stuck in the Standby Mode with the safety mode active (code 27).
- Unstable OSD graphics.
- Sporadic or intermittent vertical scan.

Cause :
Parasitic oscillation at pin 7 of IF01 (see attached)

Solution implemented :
The problem is still under investigation to identify the basic cause of the problem, but to initially over
come the problem we recommend changing the following components:
- Change RF08 from 4.7Ω or 27Ω to 68Ω5% 0.700w Part No. 15009050.
- Change CF08 from 100nF to 220nF 20% 63V Part No. 43302770.
If problem is still not resolved after changing the above mentioned resistors the replace IF01.

correct Signal

Wrong Signal
Oscillation

300µs to 400µs instable

IRIS CODE: the code mentioned below must be used to report this failure on the warranty sheet. It will
make your report easier and more reliable
Condition/ Fault Repair
Symptom Part No Qty Position Section Code Code

1 1 1 9 1 5 0 0 9 0 5 0 0 1 R F 0 8 D F L Y A

4 3 3 0 2 7 7 0 0 1 C F 0 8 D F L Y A

You do not need to write anything in the white boxes.

 TV

_______________________________________________________________________________________

TECHNICAL INFORMATION N°2002 - 45

_______________________________________________________________________________________

Chassis : ICC17 - ICC20 - ICC21 equipped with Extra Flat CRT :

- 32" XF 16/9 TTD
- 28" XF 16/9 TTD
- 29" XF 4/3 TTD

Symptom / Problem Observed :

Unstable picture whatever the norm or standard being displayed (vertical flickering).

Solution :
Replace R1 and R2 with 47W 5% 0.500W resistors PART No 30943720.

IRIS Code: The code mentioned below must be used to report the failure on the warrantee claims
form; we have included it to make fault report easier and the data more reliable.

Symptom Part code number Qty Position Section D.Code R.Code

1 3 3 3 3 0 9 4 3 7 2 0 0 1 R 1 C R T N A
3 0 9 4 3 7 2 0 0 1 R 2 C R T N A

You do not need to write anything in the white boxes.

THOMSON multimedia Sales UK Limited

30 Tower View, Kings Hill, West Malling, Kent. ME19 4NQ

44(0) 1732 520 920 - http://www.thomson-network.com 2002/09

 TECHNICAL INFORMATION

Chassis concerned : ICC17

Subject : Improvement of the reception with internal antenna

Problem observed :
Moiré patterning, mainly visible on VHF channels.

Cause:
Inference being caused by the switch mode power supplies when using a set top aerial.

Solution implemented :
Change the value of capacitor CP49 from 1.5nF into 3.3nF 20% 1.6KV code 10607950.

Please change the following components in order to change the frequency of

operation of the power as follows :
- Capacitor CP16/CP17 from 220nF to a 470nF 20% 275V Part No. 10596570.
- Capacitor CP41 from 10nF 63V to a 10nF 10% 100V Part No. 70427750.
- Resistor RP53 from 5.6kΩ to a 5.1kΩ 5% 0.100W Part No. 30611700.
- Resistor RP56 from 10kΩ to a 2.2kΩ 5% 0.100W Part No. 40077900.

IRIS CODE: the code mentioned below must be used to report this failure on the warranty sheet. It will
make your report easier and more reliable

Condition/ Fault Repair

Symptom Part No Qty Position Section Code Code

1 2 2 4 1 0 6 0 7 9 5 0 0 1 C P 4 9 P S U Y A
1 0 5 9 6 5 7 0 0 1 C P 1 6 P S U Y A
1 0 5 9 6 5 7 0 0 1 C P 1 7 P S U Y A
7 0 4 2 7 7 5 0 0 1 C P 4 1 P S U Y A
3 0 6 1 1 7 0 0 0 1 R P 5 3 P S U Y A
4 0 0 7 7 9 0 0 0 1 R P 5 6 P S U Y A

You do not need to write anything in the white boxes.

TECHNICAL INFORMATION

Chassis concerned : ICC17

Symptom/ Problem observed :

Moiré patterning visible on some channels.

Cause :
High frequency cross modulation.

Solution implemented
- Remove the jumper link at location JR06.
- Remove the inductor at location LR20.
- Replace LR10 10µH inductor with a jumper link.

J K L M
RP76
CP72

DR20
JR02
JR01

DR10
CP73

BR01

QR01
JR10

RR04
CR99

BR06
JR03

RR45
CR10
BR07

RR57
JR06

JR04
JR05 10516550/A BS02
RR70
RR78

RR76
LR20

RR74
RR72

1 BS91

DR23
RR82

RR58

1
LR10
RR71
RR73
RR75

RR50
RR51

JS15 BS90
JR07

BS80

RV30
JV04

RR77

CS90

BV01 RV31 1
JR13
JR11 JX94
RV01 RS88
JR12 CV08
S91

LV07 1
0

0
 Customer Service Europe

TECHNICAL INFORMATION

N°00 – 23 issued 12/9/2000

The following information is relative to a modification implemented in the product to improve performances or
to eliminate specific problem met on the field.

Finished products / Chassis concerned : ICC17

Symptom/ Problem observed :

After the TV was used in auto-format and has been switched to standby for more than 30mn,
it can be impossible to switch it ON again .

Solution :
- Change the software to version V3.30 or higher Part N° 1059455G.
- Change CR04 from 82pF into 47pF 50V Part N° 40435180.
- Add capacitor in position CR03 47pF 50V Part N° 40435180.

Condition/ Part code number Qty Position Section F.code R. code

symptom

C 1 1 9 1 0 5 9 4 5 5 G 0 1 I R 0 2 1 3 0 2

4 0 4 3 5 1 8 0 0 1 C R 0 4 Y A

4 0 4 3 5 1 8 0 0 1 C R 0 3 Z K

You do not need to write anything in the white boxes

cov_inf5.doc
 TV

_______________________________________________________________________________________

TECHNICAL INFORMATION N° 2001-018

_______________________________________________________________________________________

Chassis : ICC17 TV/DVD

Symptom/Problem Observed :
Intermittent loose of both front panel and remote control TV functions, switching “OFF” the mains supply to the
television cures the problem.

Solution :
Update the televisions microprocessors software version to the latest release V1.30-2 implemented in production
since January 2001, the replacement microprocessor is available under Part No. 25512120

IRIS Code : The code mentioned below must be used to report the failure on the warrantee claims form;
we have included it to make fault report easier and the data more reliable.
.
Symptom Part code number Qty Position Section D.Code R.Code

1 1 5 1 2 5 5 1 2 1 2 0 0 1 I R 0 2 1 2

You do not need to write anything in the white boxes.

THOMSON multimedia Sales UK Limited

30 Tower View, Kings Hill, West Malling, Kent. ME19 4NQ

44(01) 173 252 0920

 MARKETING & SALES EUROPE
CUSTOMER SERVICES

Technical information

N°99 – 19 issued 1/6/1999

The following information is relative to a production change which has been implemented in production to
improve performance or to eliminate specific problem which could be met in the field.

Finished products / Chassis concerned :

ICC17 CHASSIS

Symptom/ Problem observed :

When TV is operating the LED indicator is illuminated red instead of green (position GE01).

Cause :
Reverse bias current of the red LED diode is too low.

Solution implemented :
- Change resistor RR16 from 100Ω into 68Ω 5% 0.100W Code No. 50186200

Condition/ Part code number Qty Position Section F.code R. code

symptom
1 1 3 2 5 0 1 8 6 2 0 0 0 1 R R 1 6 P S U Y A

You do not need to write anything in the white boxes

cov_inf5.doc
 TV

_______________________________________________________________________________________

TECHNICAL INFORMATION N°2003 - 31

_______________________________________________________________________________________

Chassis : ICC17 (All models)

Subject : Evolution software (IR02)

The ICC17 chassis used several software versions in position IR02 depends of step chassis and
the features of set.

Before placing your order of the last software version, please refer to this table :

EVOLUTION SOFTWARE IN POSITION IR02 Software

(Last Version)

Starting Version Model Step chassis PART No

V1.00-0 Standard Set Step 1 1059455A (V2.00-0)

V1.50-0 Standard Set Step 1 1059455A (V2.00-0)
V1.60-0 Standard Set Step 1 1059455A (V2.00-0)
V1.70-0 Standard Set Step 1 1059455A (V2.00-0)
V1.80-0 Dolby Prologic Step 1 1059455A (V2.00-0)
V2.00-0 Standard Set Step 1 1059455A (V2.00-0)

V3.00-0 Standard Set Step 2 1059455C (V3.10-0)

V3.10-0 Standard Set Step 2 1059455C (V3.10-0)

D8.15-0 DVD Step 3 25550700 (V1.50-2)

V1.00-2 DVD Step 3 25550700 (V1.50-2)
V1.20-2 DVD Step 3 25550700 (V1.50-2)
V1.30-2 DVD Step 3 25550700 (V1.50-2)
V1.40-2 DVD Step 3 25550700 (V1.50-2)
V1.50-2 DVD Step 3 25550700 (V1.50-2)

V3.20-0 Standard Set Step 3 1059455I (V3.50-0)

V3.31-0 Standard Set Step 3 1059455I (V3.50-0)
V3.40-0 Standard Set Step 3 1059455I (V3.50-0)
V3.50-0 Standard Set Step 3 1059455I (V3.50-0)

V1.00-1 TAK Step 3 1059455J (V6.00-1)

V6.00-1 TAK Step 3 1059455J (V6.00-1)

V1.07-2 UK DIGITAL Step 3 25517910 (V5.00-2)

V5.00-2 UK DIGITAL Step 3 25517910 (V5.00-2)

THOMSON multimedia Sales UK Limited

30 Tower View, Kings Hill, West Malling, Kent. ME19 4NQ

44(0) 1732 520 920 - http://www.thomson-network.com 2003/09

 TECHNICAL INFORMATION

Finished products / Chassis concerned :

All TV sets equiped with ICC17 chassis (CRT Board)

Subject : Protection of transistor TB02 against arcing

Symptom/ Problem observed :

Transistor type number BF422 used in position TB02 found defective.

Cause :
Arcing.

Solution implemented :
- Remove the resistor at location RB13.
- On the copper side of the CRT PCB, add an insulated wire link between pin 1 of inductor LB02 and
pin 4 of the CRT socket (ground).

10533820
N 00
CRT 17000 P Q BB02 R
CB06

1
RB12
RB13

LB06 TB02
LB02 0
E

1
C

RB03
DB04 BB06
B
LB51 LB71 LB31
IB01

BB
RB07

05
CB03 1
RB08

RB05
RB02

BB04
RB04

TB01
E C B
DB71
CB04
DB70 RB71
DB31
2
RB01

DB30
DB50 RB31
1 DB51 RB51 LB01
BB03
BB01

CB01

RB11

IRIS CODE: the code mentioned below must be used to report this failure on the warranty sheet. It will
make your report easier and more reliable
Condition/ Fault Repair
Symptom Part No Qty Position Section Code Code
1 3 1 5 R B 1 3 V P A Y T

You do not need to write anything in the white boxes.

 Customer Service Europe

TECHNICAL INFORMATION

N°00 – 46 issued 14/11/2000

Finished products / Chassis concerned : ICC17 28 Inches 16/9 with metal mask
(With tube W66EJU023X15)

28VK24U (Step 3)
28VK25E
28VK25ES
28VK25US
28VK26UW (Step 3)
28VK27WS
28WN22C
28WN22E
28WP24EA
28WP24EB
28WP24EC
28WP24ED
28WS22E (Step 3)
28WS22U
28WS24E (Step 3)
70W212S2
W7022U (Step 3)
W7023U

Symptom/ Problem observed :

In the am.models, tube have been changed at the end of 1999 to use tubes with metal mask
instead of invar.
As consequence, the products is more sensitive to doming effect, especially with high drive,
as met in case of digital transmission.

Cause :
Too high peak white with digital transmission in case of metal mask.

Solution :
The peak white has be be reduced from 390 to 300 nits what was done on concerned models
since February 2000.
For products having the problem in the field and produced before February 2000, reduce by 12
steps the peak white in field service mode.

cov_inf5.doc
 TECHNICAL INFORMATION

Chassis concerned : ICC17

Problem observed :
Visible flash over after quickly switch Off and On again.

Solution implemented :
Change the value of capacitor CI57 from 2.2µF to a 1µF 20% 100V, Part No. 256728.

IRIS CODE: the code mentioned below must be used to report this failure on the warranty sheet. It will
make your report easier and more reliable
Condition/ Fault Repair
Symptom Part No Qty Position Section Code Code

1 3 2 1 2 5 6 7 2 8 0 1 C I 5 7 A P R Y A

You do not need to write anything in the white boxes.

 TV

_______________________________________________________________________________________

TECHNICAL INFORMATION N° 2001 - 044

_______________________________________________________________________________________

Chassis : 21DX25E (ICC17 Chassis)

Subject : Evolution of Cathode Ray Tube.

The set have been equiped with two versions of cathode ray tube :
st
- 1 version : A51LTH196X06 (PART N°10680040)
associated with the cathode ray tube socket (PART N°10626780).
nd
- 2 version : A51LVG196X06 (PART N°10734150)
associated with the cathode ray tube socket (PART N°80298800).

NOTA : Before ordering, check the version used in your set.

THOMSON multimedia Sales UK Limited

30 Tower View, Kings Hill, West Malling, Kent. ME19 4NQ

44(01) 173 252 0920

 TV

_______________________________________________________________________________________

TECHNICAL INFORMATION N° 2001 - 051

_______________________________________________________________________________________

Chassis : 25DX25ES - 25CT25ES (ICC17)

Subject : Evolution of Cathode Ray Tube

The set have been equiped with two versions of cathode ray tube :
st
- 1 version : A60LST196X12 (PART N° 10722170)
associated with the cathode ray tube socket (PART N°10626780).
nd
- 2 version : A60LVY196X12 (PART N° 10745740)
associated with the cathode ray tube socket (PART N°80298800).

NOTA : Before ordering, check the version used in your set.

THOMSON multimedia Sales UK Limited

30 Tower View, Kings Hill, West Malling, Kent. ME19 4NQ

44(01) 173 252 0920

 TV

_______________________________________________________________________________________

TECHNICAL INFORMATION N°2003 - 30

_______________________________________________________________________________________

Chassis : ICC17
28WZ210S - 28WZ211S

Subject : Evolution of Cathode Ray Tube (28” - TFT tube - 16/9)

The set have been equipped with two versions of cathode ray tube not interchangeable :

- 1st version : W66EJY011X001 (PART No 10670290) associated with,

- Chassis IC17 F5DW05603C (PART No 25495550)

- 2nd version : W66ELC011X001 (PART No 10808050) associated with,

- Chassis IC17 F5DZ05603G (PART No 10842510)

NOTA : Before ordering, check the version used in your set.

THOMSON multimedia Sales UK Limited

30 Tower View, Kings Hill, West Malling, Kent. ME19 4NQ

44(0) 1732 520 920 - http://www.thomson-network.com 2003/06

 TV

_______________________________________________________________________________________

TECHNICAL INFORMATION N°2002 - 53

_______________________________________________________________________________________

Chassis : ICC17
28WF25EG - 28WF25UG - 28WX210S - 28WX211S

Subject : Evolution of Cathodique Ray Tube

The set have been equipped with two versions of cathode ray tube not interchangeable.
st
- 1 version : W66EJY011X001 (PART No 10670290) associated with,
- Chassis IC17 F5DW05603C (PART No 25495550)
- Holder coil degaussing (PART No 10530750)
nd
- 2 version : W66QDE993X008 (PART No 10794820) associated with,
- Chassis IC17 F5DR05603C (PART No 10794750)
- Holder coil degaussing (PART No 10524360)

NOTA : Before ordering, check the version used in your set.

THOMSON multimedia Sales UK Limited

30 Tower View, Kings Hill, West Malling, Kent. ME19 4NQ

44(0) 1732 520 920 - http://www.thomson-network.com 2002/10

 TV

_______________________________________________________________________________________

TECHNICAL INFORMATION N°2003 - 50

_______________________________________________________________________________________

Chassis : ICC17 (32WH210S - 32WH211S)

Subject : Evolution of Cathode Ray Tube

The set have been equipped with two versions of Cathode Ray Tube :
- 1st version : W76EJY011X001 (PART No 10670300)
- 2nd version : W76ELC011X001 (PART No 10845880)

Before ordering, check the version used in your set.

For maintenance, the codes of the specific parts, associated each version of cathode ray tube, are indicated
in the table below.

st nd
1 version 2 version
Part W76EJY011X001 W76ELC011X001

Chassis 10833990 25717680

IPC 17301 Board 10685620 -
Holder IPC 17301 Board 25469600 -
SUB 2H 17309 Board - 10839510
Holder SUB 2H 17309 Board - 10259990
Degaussing Coil 10669680 10845680

THOMSON multimedia Sales UK Limited

30 Tower View, Kings Hill, West Malling, Kent. ME19 4NQ

44(0) 1732 520 920 - http://www.thomson-network.com 2003/10

 Customer Service Europe

TECHNICAL INFORMATION

N°00- 07 issued 10/3/2000

The following information is relative to a modification implemented in the product to improve performances or
to eliminate specific problem met on the field.

Finished products / Chassis concerned :

ICC17 CHASSIS (28WS22E – 28WS24E – 28WS21E – 28WS23E – 28WS23U)

SUBJECT : EVOLUTION OF THE CABINET FRONT AND BACK COVER

These TV sets have been equiped with 2 different versions of the cabinet front and back cover not
interchangeable.
nd rd
The production code (2 and 3 digit of the serial number) can be used to identify the version :
- Before production code L3 : version 1
- Starting with production code L3 : version 2

New references of cabinet front and back cover are given by the attach table :

Version 1 (Before production code L3) Version 2 (Starting with production code L3)
Set

Cabinet Front Back Cover Cabinet Front Back Cover

28WS22E 25391410 25350060 25403120 25405830

28WS24E 25391410 25350060 25403120 25405830
28WS21E 25290990 25350060 25405890 25405830
28WS23E 25290990 25350060 25405890 25405830
28WS23U 25290990 25350060 25405890 25405830

cov_inf5.doc
 Customer Service Europe

TECHNICAL INFORMATION

N°16- 00 issued 19/6/2000

The following information is relative to a modification implemented in the product to improve performances or
to eliminate specific problem met on the field.

Finished products / Chassis concerned : ICC17 Chassis Step 3

Subject : Introduction of the function PFC (Power Factor Control)

European manufacturers will be obliged to add in their equipments a specific adaptation to

protect supply mains from disturbances.
It will concern all Tv sets whose power is superior or equal to 75 Watt.

These TV will be equiped with the module SUB PFC 17300 connected to position BP02 or
BP10 on chassis ICC17step 3.

Specific components for TV set equiped with function PFC

Position Description Code Comment

BP02/BP10 Module SUB PFC 17300 10651680

CP08/CP09 470pF 2KV 14036590
DP08/DP09 FUF5405 20150190
DP10/DP11 RGP15G 10272800
CP10 (*) 150µF 450V 10539140 On ICC17 Chassis Step 3

(*) Warning : It is compulsary to use 150µf 450V at CP10 position for ICC17
chassis step 3 with PFC function.
For chassis ICC17 without PFC function the capacitor in position CP10 mentioned
in the spare parts list can be used.

cov_inf5.doc
 MARKETING & SALES EUROPE
CUSTOMER SERVICES

TECHNICAL INFORMATION

N°99- 24 issued 25/10/1999

The following information is relative to a modification implemented in the product to improve performances or
to eliminate specific problem met on the field.

Finished products / Chassis concerned : ICC17 (Virtual Dolby only)

Subject : MODULE SUB AMVD 19100 (Position IS40)

The AMVD 19100 module using COB Technology (Chip On Board) has been replaced during
the manufacturing by an integrated circuit MSP3451G MSP+VIRTUAL DOLBY.

Interchangebility

1-TV sets using module AMVD169100

Until the stock runs out, you can use the original Part N°10546720.
Afterward, it will be necessary to use the new version MSP3451G MSP+VIRTUAL DOLBY
Part N°10655230.
In this case we will be obliged to also change the µP (IR02) to the V3.10 version
Part N°1059455C.

2- TV sets using the integrated circuit MSP3451G MSP+VIRTUAL DOLBY

The integrated circuit MSP3451G MSP+VIRTUAL DOLBY is available : Part N°10655230.

cov_inf5.doc
 MARKETING & SALES EUROPE
CUSTOMER SERVICES

TECHNICAL INFORMATION

N°99 – 20 issued 8/6/1999

The following information is relative to a modification implemented in the product to improve performances or
to eliminate specific problem met on the field.

Finished products / Chassis concerned : ICC17

Subject : Modules CRT, KDB and FCB Identification

To order dedicated modules for the ICC17 chassis, please refer to the table below :

PCB inscription Spécification Description ASS code No

ICC17000 HYB 01 CRT 17000 10651930

ICC17000 HYB 02 CRT 17700 10651940
KDB17000 KDB 1706 25388640
FCB17000 Stéréo (Not Nicam) FCB 1701 25313060
FCB17000 01 Mono FCB 1711 25414730
FCB17000 02 Mono FCB 1712 25414740
FCB17000 Dolby FCB 1710 25409220
FCB17000 21 Inches (CRT MP) FCB 1713 25414880

cov_inf5.doc