SMD9200 Satellite Modulator User Guide

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DVB-S2 Satellite Modulator

User Guide

Form 8067

September 2012 Revision 2.3

User Guide

Disclaimer Harmonic reserves the right to alter the equipment specifications and descriptions in this publication without prior notice. No part ofthis publication shall be deemed to be part of any contract or warranty unless specifically incorporated by reference into suchcontract or warranty. The information contained herein is merely descriptive in nature, and does not constitute a binding offer forsale of the product described herein. Harmonic assumes no responsibility or liability arising from the use of the products describedherein, except as expressly agreed to in writing by Harmonic. The use and purchase of this product do not convey a license underany patent rights, copyrights, trademark rights, or any intellectual property rights of Harmonic. Nothing hereunder constitutes arepresentation or warranty that using any products in the manner described herein will not infringe any patents of third parties. Trademark Acknowledgments Harmonic and all Harmonic product names are trademarks of Harmonic Inc. All other trademarks are the property of their respectiveowners. 2012 Harmonic Inc. All rights reserved.

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User Guide

Revision History
Date 08/01/2012 Version 0.1 Description Initial Draft GJL Author

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User Guide

Safety Instructions
Read these instructions Keep these instructions Heed all warnings Follow all instructions Do not use this apparatus near water Clean only with dry cloth Do not block any ventilation openings. Install in accordance with the manufacturers instructions Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plughas two blades with one wider than the other. A grounding type plug has two blades and athird grounding prong. The wide blade or the third prong is provided for your safety. If theprovided plug does not fit into your outlet, consult an electrician for replacement of theobsolete outlet. Protect the power cord from being walked on or pinched particularly at plugs, conveniencereceptacles, and the point where they exit from the apparatus. Only use attachments/accessories specified by the manufacturer. Unplug this apparatus during lightning storms or when unused for long periods of time. Refer all servicing to qualified service personnel. Servicing is required when the apparatushas been damaged in any way, such as power-supply cord or plug is damaged, liquid hasbeen spilled or objects have fallen into the apparatus, the apparatus has been exposed to rainor moisture, does not operate normally, or has been dropped. Do not expose this apparatus to dripping or splashing and ensure that no objectsfilled with liquids, such as vases, are placed on the apparatus. To completely disconnect this apparatus from the AC Mains, disconnect the powersupply cord plug from the AC receptacle. The mains plug of the power supply cord shall remain readily operable. Damage Requiring Service: Unplug this product from the wall outlet and referservicing to qualified service personnel under the following conditions: When the power-supply cord or plug is damaged. If liquid has been spilled, or objects have fallen into the product. If the product has been exposed to rain or water. If the product does not operate normally by following the operating instructions. Adjust only those controls that are covered by the operating instructions as an improper adjustment of the controls may result in damage and will often require extensive work by a qualified technician to restore the product to its normal operation. If the product has been dropped or damaged in any way. The product exhibits a distinct change in performance.

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User Guide

SAFETY PRECAUTIONS
There is always a danger present when using electronic equipment.

Unexpected high voltages can be present at unusual locations in defective equipment and signal distribution systems. Become familiar with the equipment that you are working with and observe the following safety precautions.
Every precaution has been taken in the design of your Satellite Modulator to insure that it is as safe as possible. However, safe operation depends on you the operator.

Always be sure your equipment is in good working order. Ensure that all points of connection are secure to the chassis, and that protective covers are in place and secured with fasteners. Never work alone when working in hazardous conditions. Always have another person close by in case of an accident. Always refer to the manual for safe operation. If you have a question about the application or operation call Sencore for assistance. WARNING To reduce the risk of fire or electrical shock never allow your equipment to be exposed to water, rain or high moisture environments. If exposed to a liquid, remove power safely (at the breaker) and send your equipment to be serviced by a qualified technician. To reduce the risk of shock the SMD 9200 must be connected to a mains socket outlet with a protective earthing connection. For the SMD 9200 the mains plug is the main disconnect and should remain readily accessible and operable at all times. The SMD 9200 is equipped with an internal system battery. The SMD must be sent if to Sencore service for replacement CAUTION Danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent type.

FCC Class A Information


The SMD 9200 has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his or her own expense. Shielded cables must be used with this unit to ensure compliance with the Class A FCC limits. Warning: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the users authority to operate the equipment.

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User Guide

Table of Contents
Introduction .................................................................................................................................... 9 Abbreviations............................................................................................................................. 10 Hardware Overview ..................................................................................................................... 11 SMD 9200 Chassis and Controller ............................................................................................ 11 SMD 910H Option (Single Stream/IF Output) ........................................................................... 13 SMD 920H Option (L-Band Output) .......................................................................................... 13 SMD 940H Option (10MHz Reference on L-Band) ................................................................... 14 SMD 942HOption (24VDC BUC Power &10MHz on L-Band) .................................................. 14 SMD 944HOption (48VDC BUC Power & 10MHz on L-Band) ................................................. 14 SMD 952H Option (Dual Redundant AC Power Supply) .......................................................... 15 SMD 954H Option (Dual Redundant DC Power Supply) .......................................................... 15 SMD 961HDVB-S Modulation ................................................................................................... 15 SMD 962H Option (DVB-S2 with QPSK & 8PSK Modulation) .................................................. 15 SMD 963H Option (Multistream) ............................................................................................... 16 SMD 964H Option (DVB-S2 with 16 & 32 APSK Modulations) ................................................ 16 SMD 965H Option (30 Msps) .................................................................................................... 16 SMD 966HOption (45 Msps) ..................................................................................................... 16 Installation .................................................................................................................................... 17 General Considerations ............................................................................................................ 17 Rack Installation ........................................................................................................................ 18 Controlling the SMD 9200 Using the Web GUI ......................................................................... 19 ASI Inputs .................................................................................................................................. 20 IP Inputs .................................................................................................................................... 21 Modulator Settings .................................................................................................................... 23 IF Output ................................................................................................................................... 28 RF Ouput ................................................................................................................................... 28 Admin Tab ................................................................................................................................. 30 Reporting Tab............................................................................................................................ 38 About Tab .................................................................................................................................. 45 Controlling the SMD 9200 Using the Front Panel ..................................................................... 46 FP Modulator Settings ............................................................................................................... 46 FP Admin Settings .................................................................................................................... 52 FP Reporting ............................................................................................................................. 54 FP About ................................................................................................................................... 59 Appendix ...................................................................................................................................... 60 Open Source Software .............................................................................................................. 65 Contacting Technical Assistance .............................................................................................. 67

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Table of Figures
Figure 1: Basic SMD 9200 platform ........................................................................................................ 11 Figure 2: Contact closure alarm output connector ............................................................................... 11 Figure 3: Contact closure pin connection ............................................................................................. 12 Figure 4: SMD 910H single TS input with IF output .............................................................................. 13 Figure 5: SMD 920H L-Band output ........................................................................................................ 13 Figure 6: SMD 940H .................................................................................................................................. 14 Figure 7: SMD 942H and SMD 944H ........................................................................................................ 14 Figure 8: SMD 952H Dual Redundant AC Power Supply ...................................................................... 15 Figure 9: SMD 954H Dual Redundant DC Power Supply ...................................................................... 15 Figure 10: SMD 963H option multistream TS input with IF output ...................................................... 16 Figure 11: Rack mounting ....................................................................................................................... 18 Figure 12: Logon screen .......................................................................................................................... 19 Figure 13: Bay 1 home screen ................................................................................................................. 19 Figure 14: Single ASI input ...................................................................................................................... 20 Figure 15: Multistream ASI input ............................................................................................................ 20 Figure 16: ASI configuration ................................................................................................................... 20 Figure 17: Expanded IP status ................................................................................................................ 21 Figure 18: IP configuration ...................................................................................................................... 22 Figure 19: Single stream status .............................................................................................................. 23 Figure 20: Multistream status.................................................................................................................. 23 Figure 21: Single stream configuration .................................................................................................. 24 Figure 22: Supported modulations &code rates ................................................................................... 25 Figure 23: SMD 963H multistream configuration .................................................................................. 26 Figure 24: Outputs section ...................................................................................................................... 27 Figure 25: IF settings ............................................................................................................................... 28 Figure 26: RF settings .............................................................................................................................. 28 Figure 27: RF settings with 10MHz option ............................................................................................. 29 Figure 28: Admin tab ................................................................................................................................ 30 Figure 29: Password/Unit update location ............................................................................................. 30 Figure 30: Profile Manager ...................................................................................................................... 31 Figure 31: Setting password ................................................................................................................... 31 Figure 32: MIBs ......................................................................................................................................... 32 Figure 33: Updating software .................................................................................................................. 32 Figure 34: Uploading file .......................................................................................................................... 32 Figure 35: Upload successful.................................................................................................................. 33 Figure 36: Update confirmation .............................................................................................................. 33 Figure 37: Updating unit .......................................................................................................................... 33 Figure 38: Unit restarting ......................................................................................................................... 33 Figure 40: Update License ....................................................................................................................... 34 Figure 39: Software rollback ................................................................................................................... 34 Figure 41: Reference clock ...................................................................................................................... 34 Figure 42: Network configuration ........................................................................................................... 35 Figure 43: IP settings ............................................................................................................................... 35 Figure 44: Bay License Configuration .................................................................................................... 36 Figure 45: Configure Bay Assignment ................................................................................................... 36 Figure 46: Date/Time configuration ........................................................................................................ 36 Figure 48: SNMP Managers ..................................................................................................................... 37 Figure 47: SNMP communities ................................................................................................................ 37 Figure 49: Alarms reporting view............................................................................................................ 38 Figure 50: Logs reporting view ............................................................................................................... 38 Figure 51: Relay reporting view .............................................................................................................. 39 Figure 52: Alarms View - Configure ........................................................................................................ 39 Figure 53: Alarm Configuration............................................................................................................... 39 Figure 54: Alarm Error Configuration ..................................................................................................... 40

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Figure 55: Alarm descriptions ................................................................................................................. 41 Figure 57: Event descriptions ................................................................................................................. 42 Figure 56: Event Configuration ............................................................................................................... 42 Figure 58: SNMP trap view ...................................................................................................................... 43 Figure 59: SNMP manager configuration ............................................................................................... 43 Figure 60: SNMP trap descriptions ......................................................................................................... 44 Figure 61: About page .............................................................................................................................. 45 Figure 62: Supported modulations &code rates ................................................................................... 49 Figure 63: Alarm descriptions ................................................................................................................. 54 Figure 64: Relay event descriptions ....................................................................................................... 56 Figure 65: Event descriptions ................................................................................................................. 57 Figure 66: SNMP trap descriptions ......................................................................................................... 58

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Introduction
The SMD 9200 is a versatile DVB-S/S2 modulator platform capable of one or two channels of modulation per rack unit. The SMD 9200 comes standard with IP and ASI inputs to offer flexibility for future changes in network architecture or sourcing content from two different interfaces. The SMD also supports advanced DVB-S2 features such as 16APSK and 32APSK modulation as well as the carriage of multiple streams on a single RF carrier. This manual describes how to install, configure, and operate the SMD 9200 DVB-S/S2 Modulator. It is written for professional operators of video distribution systems and assumes a prerequisite level of technical knowledge. The SMD 9200is controllable through the front panel interface, a supported web browser and/or via SNMP which also provide alarms and traps that may be configured to alert users when errors occur through automation systems. Through the SMD 9200 web interface, front panel, or SNMP the user can perform tasks such as configuration, monitoring, and troubleshooting. Supported WEB interface browsers include: -Internet Explorer 7 & above - Mozilla Firefox 3.5& above

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Abbreviations
16 APSK 32 APSK ASI BISS BNC BPS CAM CAT CI DHCP DVB FCC HD IF I/O IP ISI LED MAC Mbps MER MPEG WG11 MPEG-2 (Video), MPTS NTP PAT PCR PID PMT QAM QPSK RF RU RW SD SI SNMP SPTS TS 16 Amplitude and Phase Shift Keying 32 Amplitude and Phase Shift Keying Asynchronous Serial Interface Basic Interoperable Scrambling System Bayonet Neill Concelman, Coax quick connect/disconnect Bits per second Conditional Access Module Conditional Access Table Common Interface Dynamic Host Configuration Protocol Digital Video Broadcasting Federal Communications Commission High Definition Intermediate Frequency Input/Output Internet Protocol Intersymbol Interference Light Emitting Diode Media Access Control 1,000,000 bits per second Modulation Error Ratio Refers to standards developed by the ISO/IEC JTC1/SC29 Refers to ISO/IEC standards 13818-1 (Systems), 13818-2 13818-3 (Audio), 13818-4 (Conformance) Multiple Program Transport Stream Network Time Protocol Program Association Table Program Clock Reference Packet Identifier Program Map Table Quadrature Amplitude Modulation Quadrature Phase Shift Keying Radio Frequency Rack Unit Read/Write Standard Definition Service Information Simple Network Management Protocol Single Program Transport Stream Transport Stream

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Hardware Overview
The SMD 9200 consists of a chassis with two bays which can house individually configured modulators.Each modulator can be configured to support either IF or L-band outputs. The modulators support all DVB-S/S2 modulation types from QPSK to 32 APSK. Each modulator can also be upgraded to support multistream outputs with streams source from one of the four ASI ports or IP interface.

SMD 9200 Chassis and Controller


The Harmonic SMD 9200 platform can be configured in multiple hardware configurations. The two bays with the controller located in the middle of the chassis as shown in Figure 1.
100-240VAC, 47-63Hz, 200W BAY 2
CONTROL ALARM REF IN

Figure 1: Basic SMD 9200 platform The controller module hosts the graphical user interface along with the relays and 10 MHz input reference. Looking at the rear of the chassis, the left slot is bay 1 and the right slot is bay 2. Each bay is independently controlled and operated. Therefore each bay needs to be configured separately in order to ensure the expected operation. The SMD 9200 platform offers eight modulation options. The modulation module is the SMD 910H which includes an MPEG oIP input via RJ45, four ASI inputs via BNC connectors, and an IF output via a BNC connector.The SMD 910H option can be configured with an optional L-band output module, the SMD 920H which includes and L-band output via an SMA connector.The other licenses available are software licenses enabling features for bitrates, DVB-S2, and multistream.

BAY 1

Alarm Contact Closure


The Alarm contact closure output connector allows a user to configure twoseparate contacts that can be used to drive external alarm indicators (sirens, flashlight etc.) or can be used to connect to a redundancy switching system.

ALARM

Figure 2: Contact closure alarm output connector


Pin 1: Relay 1 Normal Closed Pin 3: Relay 1 Normal Open Pin 6: Relay 2 Normal Closed Pin 5: Relay 2 Normal Open

Pin 2: Relay 1 Common

Pin 4: Relay 2 Common

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User Guide

Figure 3: Contact closure pin connection

10 MHz Reference Input


This input is used when a reference with enhanced stability is needed or when several modulators need to be synchronized to the same clock source. The level should be 0 dBm nominally. The unit automatically senses and switches between the internal or external reference based on presence detection. By default, the internal clock reference is used.

Control Ethernet Connection


A standard RJ-45 connector provides connection to the SNMP and Web Interface of the SMD 9200 platform.The connection is a 10/100 BaseT connection. A user can view the IP address of the unit from the front panel or once known can access the web interface through any supported web browser by typing the IP address of the unit.The control port is capable of both DHCP and static IP addressing. By default the IP address of the SMD9200 is statically set to 10.0.0.60.

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User Guide

SMD 910H Option (Single Stream/IF Output)


The SMD 910H Module option offers a single ASI and IP input. Both inputs are available by default and come standard on all option modules. The user is allowed to select the desired input in the front panel, web interface, and/or SNMP.The output is user selectable between 70 & 140 MHz.

Figure 4: SMD 910H single TS input with IF output The SMD 910H option has three different types of I/O as shown in Figure 4. Data input (RJ45 10/100/1000 auto detect speed &status) ASI input (75 ohm BNC connector) IF output (75 ohm BNC connector)

SMD 920H Option (L-Band Output)


The SMD 920H module in combination with the SMD 910H offers a single or multiple ASI and IP input(s).Both ASI and IP inputs are available by default and come standard on all option modules. The user is allowed to select the desired input in the front panel, web interface, and/or SNMP. The output is looped out from the IF output into the L-Band upconverter.The L-band frequency is user settable for 950 to 2150 MHz.

L-BAND OUT
MON PRI

ASI IN

IF IN

DATA IN

IF OUT

Figure 5: SMD 920H L-Band output The SMD 920H option has six different types of I/O as shown in Figure 5. Data input (RJ45 10/100/1000 auto detect speed & status) ASI input (75 ohm BNC connector) IF output (75 ohm BNC connector) Upconverter IF input (75 ohm BNC Connector) L-band primary output (50 ohm SMA connector) L-band monitor output (50 ohm SMA connector -20 dBc from primary)

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User Guide

SMD 940H Option (10MHz Reference on L-Band)


The SMD 940 Option,when used with options SMD 920H, adds the capability to combine the LBand output with an internal 10MHz oven-controlled crystal oscillator or with an external 10MHz reference. SMD 940 eliminates the need for an external diplexer. Option 940 is also adds the capability to combine an external DC to the L-Band output when not used with options SMD 942H and SMD 944H described below. The L-BAND Pri output is connected to the LOOP IN. The LBand RF, 10MHz and DC are combined at the PRI OUT w/ 10MHz + DC connector.

Figure 6: SMD 940H

SMD 942HOption (24VDC BUC Power &10MHz on L-Band)


The SMD 942H Option includes option SMD 940 with the additional capability to provide 24VDC power along with 10MHz and L-Band modulated signal on the same connector. SMD 942H eliminates the need for an external DC supply and external diplexer. The L-BAND Pri output is connected to the LOOP IN.The L-Band RF, 10MHz and DC are combined at the PRI OUT w/ 10MHz + DC connector.

Figure 7: SMD 942H and SMD 944H

SMD 944HOption (48VDC BUC Power & 10MHz on L-Band)


The SMD 944H Option includes option SMD 940 with the additional capability to provide 48VDC power along with 10MHz and L-Band modulated signal on the same connector. SMD 944H eliminates the need for an external DC supply and external diplexer. The L-BAND Pri output is connected to the LOOP IN. The L-Band RF, 10MHz and DC are combined at the PRI OUT w/ 10MHz + DC connector.

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SMD 952H Option (Dual Redundant AC Power Supply)


The SMD 952H Option Dual Redundant AC Power Supply provides a redundant hot swappable power supply for the unit. If either power supply fails the backup supply will be automatically activated. A power supply failure event will result in an audible alarm notification along with Front Panel and GUI Error notification. The audible alarm can be reset on by pressing the red button on power supply module. The faulty supply can then be removed and replaced without the need to power down the unit or remove the unit from the rack.

Figure 8: SMD 952H Dual Redundant AC Power Supply

SMD 954H Option (Dual Redundant DC Power Supply)


The SMD 952H Option Dual Redundant DC Power Supply provides a redundant hot swappable power supply for the unit. If either power supply fails the backup supply will be automatically activated. A power supply failure event will result in an audible alarm notification along with Front Panel and GUI Error notification. The audible alarm can be reset on by pressing the red button on power supply module. The faulty supply can then be removed and replaced without the need to power down the unit or remove the unit from the rack.

Figure 9: SMD 954H Dual Redundant DC Power Supply

SMD 961HDVB-S Modulation


The SMD 961H option is a software license allowing the modulator board to modulate DVBS/DSNG using QPSK, 8PSK, or 16QAM. This option is enabled on all SMD 910H modules by default.

SMD 962H Option (DVB-S2 with QPSK & 8PSK Modulation)


The SMD 962H option is a software license allowing the modulator SMD 910H board to modulate DVB-S and DVB-S2.This option includes the SMD 961H license which allows for DVB-S. The SMD 962H option includes QPSK and 8PSK for DVB-S2. This option can be licensed on the unit at any time without sending it back to the factory.

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SMD 963H Option (Multistream)


The SMD 963H option is a software license which enables multistream for CCM and VCM support for the SMD 910H when used with DVB-S2.The 963H option supports up to a total of 6 TS streams sourced from any of the ASI or IP inputs. The user is allowed to select the desired amount of inputs and type from the front panel, web interface, and/or SNMP.

ASI IN

IF IN

DATA IN

IF OUT

Figure 10: SMD 963H option multistream TS input with IF output The SMD 963H option has three different types of I/O as shown in Figure 10. Data input (RJ45 10/100/1000 auto detect speed &status) ASI inputs (75 ohm BNC connector) IF output (75 ohm BNC connector)

SMD 964H Option (DVB-S2 with 16 & 32 APSK Modulations)


The SMD 964H option is a software license allowing the modulator SMD 910H board to modulate DVB-S and DVB-S2. This option includes the SMD 961H and SMD 962H licenses which allows for DVB-S and DVB-S2 at QPSK and 8PSK. The SMD 964H option includes 16 APSK and 32 APSK for DVB-S2. This option can be licensed on the unit at any time without sending it back to the factory.

SMD 965H Option (30 Msps)


The SMD 965H option is a software license allowing the modulator SMD 910H board to modulate at a symbol rate up to 30 Msps. The default symbol rate is 0.5 to 15 Msps and the SMD 965H option allows the modulator to extend the rate up to 30 Msps.This option can be licensed on the unit at anytime without sending it back to the factory.

SMD 966HOption (45 Msps)


The SMD 966H option is a software license allowing the modulator SMD 910H board to modulate at a symbol rate up to 45 Msps.The default symbol rate is 0.5 to 15 Msps and the SMD 966H option allows the modulator to extend the rate up to 45 Msps. Since the SMD 966H allows up to 45 Msps it includes the SMD 965H license. This option can be licensed on the unit at anytime without sending it back to the factory.

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User Guide

Installation
General Considerations
This section describes the installation procedure for the SMD 9200.

Rack size
The chassis is designed to be installed in a standard 19-inch rack. The SMD 9200 occupies 1RU of rack space. All of the cable connections are located on the rear of the unit.

Ventilation
The SMD 9200 is cooled via forced induction through the front of the unit and exhausted through the vents in the rear.The SMD 9200 is equipped with a temperature monitors to ensure operating temperature is maintained.

Power Connection
Using the proper power connections is vital to the safe operation of the SMD9200.Only use the supplied 3-prong power connector or one with equal specifications.

AC Power Connection
The SMD 9200 is capable of either operating on 120V or 240V systems.The power supply will automatically detect the system it is connected to. To hook up the power use the following steps: 1. Locate the AC power cord included with the SMD 9200. 2. Plug the female end of the power cord (end with no prongs) into the back of the unit. 3. Locate a protected outlet (usually inside of the rack) to plug the male end of the power cable into.

AC Dual Redundant Power Connection(optional)


The Dual Redundant option allows theSMD9200to be powered by two separate AC supplies either operating on 120V or 240V systems. The power supply will automatically detect the system it is connected to. To hook up the power use the following steps: 1. Locate the AC power cords included with the SMD 9200. 2. Plug the female end of the power cords (end with no prongs) into the back of the unit. 3. Locate a protected outlet (usually inside of the rack) to plug the male end of the power cord into.

DC Dual Redundant Power Connection (optional)


The Dual Redundant option allows the SMD 9200 to be powered by two separate DC supplies operating on a -48VDC system. To hook up the power use the following steps: 1. Connect the negative 48VDC to the terminal labeled -48V. 2. Connect ground to the terminal labeled 0V

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Rack Installation
To install the SMD 9200 into a rack use the following steps: 1. Determine the desired position in the rack for the SMD making sure that the air intake on the front of the unit and the exhausts on the rear of the unit will not be obstructed. 2. Insert the rack mount clips into place over the mounting holes in the rack. 3. Slide the SMD into position in the rack. 4. Secure the SMD to the rack by installing the four screws through the front mounting holes and tightening. WARNING To prevent injury, the apparatus must be securely attached to the floor/wall in accordance with the installation instructions.

Figure 11: Rack mounting

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Controlling the SMD 9200 Using the Web GUI


From any web browser that is connected to the same network as the SMD 9200, type the IP address of the unit to access the web interface. By default the IP address of the unit is set to static at 10.0.0.60. The SMD 9200 is also capable of DHCP addressing and accessing via host name. Refer to Controlling the SMD 9200 Using the Front Panel for initial IP settings.

Figure 12: Logon screen Upon correctly connecting to the unit, a dialog box similar to Figure 12 should appear asking the user to login. By default the password is left blank. Once logged on, the password can be set in the Admin tab.

Figure 13: Bay 1 home screen A page will load similar to Figure 13 once a user is successfully logged on. Depending on the options of modules/features installed, small variations might be seen. The main screen for each bay is displayed in a left-to-right fashion. Inputs are shown on the left, processing in the middle section and outputs are shown on the right. The user is capable of configuring all parameters of the modulator from this page by clicking on the (cog) icon which represents a settings configuration.

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ASI Inputs
All the inputs are shown on the left column of the home screen for each bay. If the unit is only configured for single stream, only one ASI will be shown under inputs along with a single IP input. If multistream Option is licensed, (4) ASI inputs and (6) IP inputs will be shown in the inputs section. Clicking on the sign by each ASI port allows the advanced details to be shown for the port. ASI only has a few advanced details so little will be shown. The calculated input bitrate is shown in Mbps. If the port is enabled and no sync is detected, an error will be indicated by a red light. Errors can be user enabled/disabled if desired. Please see Reporting Section for details.

Figure 14: Single ASI input

Figure 15: Multistream ASI input Figure 16 presents the ASI settings, by default all input ports are enabled, but by clicking on the settings tab for each ASI input and disabling the port, moves the port into the Disabled list allowing for customizing the view for quick reference. The input can be returned to the enabled section by enabling the port in the settings tab. Each input port allows the user to set a local Alias for each port. This is a friendly name that can be used to name the input for easy reference in the future.

Figure 16: ASI configuration

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User Guide

IP Inputs
All the inputs are shown on the left column of the home screen for each bay. If the unit is only configured for single stream, only one IP will be shown under inputs along with a single ASI Input. If multistream is enabled, (6) IP inputs and (4) ASI inputs will be shown in the inputs section. Clicking on the triangle by each IP port allows the advanced details to be shown for the port as shown in Figure 17. IP advanced details such as IGMP data and input buffers will be shown. The calculated input bitrate is shown in Mbps. If the port is enabled and no sync is detected, an error will be indicated by a red light. Errors can be user enabled/disabled if desired. Please see Reporting Section for details. Figure 18 represents the IP settings for an individual IP source, by default all input ports are enabled, but by clicking on the settings tab for each IP input and disabling the port, moves the port into the Disabled list, allowing for customizing the view for quick reference. The input can be returned to the enabled section by enabling the port in the settings tab.

Figure 17: Expanded IP status

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Each input port allows the user to set a local alias for each port. This is a friendly name that can be used to name the input for easy reference in the future. The general IP settings section allows a user to enter the unicast/multicast address along with destination port. The input buffer size is settable at a range from 100 to 4,000 KB. The larger the buffer size, the more latency will be created in the system. The tradeoff is a potential forIP jitter and dropped packets. The advanced settings allow source specific multicasting using IGMP v3 joins. The filter can be set to exclude or include. IGMP addresses can be added and removed by clicking the appropriate heading in the table. There can be up to 64 addresses entered with the highest address taking priority over the addresses below it.

Figure 18: IP configuration

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Modulator Settings
The section focuses around the processing or modulator as shown in the middle of the individual bay home screen. Depending on the enabled licenses, the status might look slightly different as shown in Figure 19 & Figure 20.

Figure 19: Single stream status

Figure 20: Multistream status

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To configure the modulator click on the Configure Modulator Options button located at the top of the middle section. Figure 21 is a representation of the settings for single stream (single DVB-S2 CCM mode) modulation. The Source allows selection of the Primary Input and the option to enable a Backup Input. Failover to Backup can be set to On Primary TS Sync Loss or Manual Only. Restore to Primary can be set to Manual Only, On Primary TS Sync Restored or On Backup TS Sync Loss. The switchover Interval(s) can be set from 1 to 20 seconds. The Settings allows setup of modulation parameters. Symbol rate is settable with a recommended minimum symbol rate based on the modulation, FEC, and incoming bitrate. By clicking the vertical green arrow, the recommended symbol rate will be inserted into the symbol rate.

Figure 21: Single stream configuration The modulations and supported code rates are shown in Figure 22. The supported modes are selectable in the drop down list.

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DVB-S/DSNG
Code Rate 1/4 1/3 2/5 1/2 3/5 2/3 3/4 4/5 5/6 7/8 8/9 9/10 QPSK 8PSK 16QAM QPSK 8PSK

DVB-S2
16APSK 32APSK

Figure 22: Supported modulations &code rates The remaining settings include (Bold indicates default): Pilot Insertion (Only available in DVB-S2 Modes) Enable Disable

Description: When enabled, every 16 slots of 90 symbols the modulator will insert 36 non-modulated symbols to aid in receiver synchronization. The use of pilots will allow the receiver to maintain carrier recovery, even when the user data payload cannot be decoded. Frame Size (Only available in DVB-S2 Modes) Normal (64,800 bits) Short (16,200 bits)

Description: Short frames introduce more overhead but give a shorter encapsulation delay. Short frames are 4 time shorter than normal frames. Spectral Inversion Normal (When SMD 920H is not present) Inverted

Description: Determines whether the spectrum is inverted or normal. Note: When the SMD 920H L-Band option is installed, the default spectral inversion is inverted as the upconverter is set to invert. Setting the output to Inverted will give a normal output from the upconverter.

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Alpha Filter Rolloff 0.35 0.25 0.20

Description: The filter rolloff is known as the Alpha coefficient (). The smaller the , the less bandwidth will be required on the satellite.

Carrier Wave
Disabled Enabled

Description:This is used for calibration and verification of spectrum polarity. The DVB-S2 multistream configuration is similar to single stream settings but the ability to add 6 streams to the modulation become available as shown in Figure 23.

Figure 23: SMD 963H multistream configuration Multistream is supported in DVB-S2 CCM and VCM modes. Multistream DVB-S2 CCM limits the modulation type and FEC to the same for all the streams. Multistream DVB-S2 VCM as shown in Figure 19 allows a modulation type and FEC to be set for each stream in the modulation. Each input can be set to the desired incoming stream. If the input set to OFF the stream is not configured to be used in the modulation. If the Input is set to something other than OFF and no stream is present, an error will be given indicating that input is missing For each stream an Input Stream Identifier (ISI) is needed. This value is used by receivers to select the appropriate stream out of the multistream modulation.

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Output Settings
This section focuses around the IF and optional RF (SMD 920H option) settings found on the right column of the individual bay home screen. All SMD 9200 modulations will have an IF output area indicating an active or muted output, frequency range from 57 up to 140 MHz, output level and tilt level. If the SMD 920H L-Band option is available it will indicate the RF settings for the module as shown in Figure 24.

Figure 24: Outputs section

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IF Output
Clicking on Configure IF Options will produce a dialog box as shown in Figure 25. The output can be set as active or mute The IF output frequency is selectable between 57& 140 MHz in 1 Hz increments The level for the IF output is adjustable between -30 to -5 dBm The tilt adjustment allows a user to adjust the overall slope of the output spectrum. The range is selectable from -3 to +3 dB.

Figure 25: IF settings

RF Ouput
If the RF L-Band SMD 920H option is installed in the SMD 9200 bay, the ability to configure the RF output is also shown. By clicking on the Configure RF Options, a dialog box will appear as shown in Figure 26. The output can be set as active or mute The output frequency is settable at a range of 950 to 2150 MHz, When LO Offset is 0MHz. The LO Offset (MHz) can be entered to allow the desired Satellite Frequency (MHz) to be entered. The SMD9200 will output the proper frequency to achieve the correct satellite frequency when combined with the external UpconverterLO (Local Oscillator). This eliminates the need to determine what the output frequency of the SMD9200 should be to achieve the desired satellite frequency. In the example settings below the output of the SMD9200 will be the same. The output level is settable at a range of -30 to 5 dBm.

Figure 26: RF settings

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If the RF L-Band SMD 920H option is installed along with 10 MHz BUC Power SMD 94X option the ability to configure the RF output as well as the ability to enable or disable the 10MHz Ref. Clock and the BUC Power is also shown. By clicking on the Configure RF Options, a dialog box will appear as shown in Figure 27. Enabling the 10 MHz Ref. Clock or BUC Power will diplex them with the L-Band PRI RF output looped to the optional SMD 94X LOOP IN.

Figure 27: RF settings with 10MHz option

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User Guide

Admin Tab
The Admin tab located after the two bays in the web interface allow system specific settings to be set or modified.

Figure 28: Admin tab Located directly under the admin control panel are the options for saving/loading profiles, changing the password, downloading the SNMP MIBs, downloading the diagnostic file, unit software updating, and license changes.

Figure 29: Password/Unit update location

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User Profiles
The Profiles button opens a dialog box as shown in Figure 30. The user can create a new profile based on the configuration of the complete system. The profile can be saved locally and downloaded to a remote location for backup. The profile can also be uploaded and restored for systems that have the same configuration.

Figure 30: Profile Manager Note: The configuration of the unit must be the same from system to system to allow the profile to load. If a profile is loaded onto a different channel platform, the profile will not load.

Setting Login Password


Once a user has clicked on the Change Password button located at the top of the admin tab a dialog box will appear as shown in Figure 31.

The user will need to type the new password and confirm the password to change it from the previous password.

Figure 31: Setting password

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Downloading SNMP MIBs


Clicking on the Download SNMP MIBs button located at the top of the Admin Tab will open a dialog box as shown in Figure 32. A new window will appear with the ability to download each MIB.

Figure 32: MIBs

Diagnostics
The Diagnostics button will generate a text file for troubleshooting by Harmonic support. This file included the configuration of the system, a log history, and current licensing of the SMD 9200 to provide a complete understanding of the system. The file will be saved to the computer browsing to the SMD 9200.

Unit SoftwareUpdating
To update the units softwareclick on the Update Unit button located at the top of the admin tab. This will open a dialog box as shown in Figure 33.

Figure 33: Updating software The first step is to select the update file to update by clicking on the Upload button and browsing to the location of the file. Locate the file and click open, the file will automatically upload. Once upload is complete a dialog box will confirm successful upload or indicate an error while verifying the files contents.

Figure 34: Uploading file Page 32 (69)

User Guide

Once uploaded successfully, the uploaded version will appear on the Update Unit dialog screen.

Figure 35: Upload successful To complete update click on the update button and the unit will commence with the update process indicating when update is complete.

Figure 36: Update confirmation

Figure 37: Updating unit Once update is complete the system will be restarted. The user will be prompted to log back into the web interface once the unit is updated and operational.

Figure 38: Unit restarting

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Unit Software Rollback


The SMD 9200 offers the ability to roll back to the previous version of software that was installed on the unit. The roll back feature will restore the unit back to the previous state before the latest update was performed. The rollback option is located in the Update Unit dialog box under the rollback tab as shown in Figure 39.

Figure 39: Software rollback

Unit License Update


The SMD 9200 offers the ability to license certain features for the individual options installed into the chassis. The Update License button allows these licenses to be installed. Upon receiving the new license code from Harmonic, copy and paste the new license code into the box that appears when clicking on the Update License button.

Figure 40: Update License

10 MHz Reference Clock


In the admin tab under system information, the 10 MHz reference is shown. This can either be internal or external. The reference location is autosensing meaning if an external reference is detected it will automatically switch. If no external clock is sensed, the controller will use the internal 10 MHz clock for the modulation reference. An error can be enabled to alert the user if the external reference is lost. To enable this error monitoring please refer to the Reporting tab section, the error is disabled/turned-off by default.

Figure 41: Reference clock

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Network Configuration
In the middle of the admin tab is the IP address configuration for the physical ports. The Unit Network Configuration shows the management ports settings. The current status is shown, but can be modified by clicking on the cog located on the left of the status.

Figure 42: Network configuration Clicking on the configure cog a dialog box will appear similar to Figure 43. For the modulator configuration, only IP, subnet, and gateway are allowed to be set. The management port supports DHCP and static IP addressing. If set to DHCP the user can enter a hostname to easily access the box by the name rather than the IP address given by DHCP. When the mode is set to static, the user has to set the IP, subnet, and gateway addresses.

Figure 43: IP settings

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License Configuration
The user has the ability to view and change licensing to any of the options available within the SMD 989 platform. A list of possible and enabled licenses are shown.

Figure 44: Bay License Configuration If one license is enabled and both SMD 9200 bays have hardware present, the license can be transferred between the bays by clicking on the Configure Bay Assignment button. A dialog box will appear allowing the license to be enabled on a certain bay. If both bays are license the dialog box will simply display both bays.

Figure 45: Configure Bay Assignment

Date/Time
The user has the ability to set the local time for the SMD 9200 platform. The time can be configured using an NTP server by entering the address to synchronize the time and date or it can be entered manually as shown in Figure 46.

Figure 46: Date/Time configuration

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SNMP Communities
The communities for the SNMP management can be changed from the default of public for read-only communities and private for read-write communities.

Figure 47: SNMP communities

SNMP Trap Managers


The managers for the SNMP management can be entered or removed by clicking on Configure SNMP Managers

Figure 48: SNMP Managers

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Reporting Tab
The Reporting tab holds all of the status and alarm indications for the SMD 9200 platform. The Reporting Tab has three views Alarms, Logs and Relays. The Alarms View shows the current active alarms.

Figure 49: Alarms reporting view The Logs View shows a history of Alarms and Events. Clicking Clear in the top menu bar will remove all logged alarms and events. To download and save a history of the Logs click Download a TSV file will be downloaded from the SMD9200. The TSV file can be imported to a spreadsheet or text document. The bottom menu bar allows navigation through the Logs and the ability to Refresh the Logs view to update any recent Logs.

Figure 50: Logs reporting view

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The Relay View will indicate the current state of the Contact Closure Relays Figure 51 below shows Relay 1 in the active state and Relay 2 as inactive.

Figure 51: Relay reporting view

Reporting Configure
The Configure button opens a configuration screen as shown in Figure 53.

Figure 52: Alarms View - Configure The Configure Report Information window will open. In the Conditions tab, click the + icon to expand the alarm configuration options in the Conditions tab. The Selection Options popup menu allows easier configuration of the selected alarm error condition.

Figure 53: Alarm Configuration

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The Error drop down menu is shown in Figure 54. Each condition can be configured as an error or information situation under log severity. The Alarm Relay can also be assigned and set for Relay 1 or Relay 2. When the Relay is enabled the error will trip the respective Relay at the Alarm Contact Closure connector.

Figure 54: Alarm Error Configuration

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Name 10MHz Ext. Ref Clock Error 12V Supply Error 3V Supply Error 5V Supply Error Power Supply Error ASI TS Sync Error Fan Error IF Output Mute Error Input Bit Rate Exceeded Input Failover Error MPEG/IP NIC Link Error MPEG/IP TS Sync Error RF Output Error Temperature Error Upconverter IF Input Error Upconverter Mute Error Upconverter Oscillator Error

Description of Error Disabled by default, indicates if the external reference clock is not present Unable to detect 12V from Power Supply Unable to detect 3V from Power Supply Unable to detect 5V from Power Supply One of the redundant power supplies has failed No ASI Sync with TS Input A fan failure has been detected Indicates the IF output is muted The incoming bitrate exceeds the symbol rate and modulation configuration. The SMD 9200 has switched to Backup Input Indicates the MPEG/IP Data Link is broken Indicates MPEG/IP Data interface cannot sync with the TS Indicates the RF is transmitting but no power is detected at the RF output. Internal temperature is outside of the range of 0 to 45 Celsius Indicates IF input is not present or outside the acceptable range on the upconverter Indicates the RF upconverter is muted Loss of oscillator communication Figure 55: Alarm descriptions

Error handling voltage and temp limits that will trigger an alarm if exceeded: 3 Volt Controller Supply sensor3VMinLimit.0 - 3.10 VDC sensor3VMaxLimit.0 - 3.50 VDC 5 Volt Controller Supply sensor5VMinLimit.0 - 4.70 VDC sensor5VMaxLimit.0 - 5.30 VDC 12 Volt Controller Supply sensor12VMinLimit.0 - 11.28 VDC sensor12VMaxLimit.0 - 12.72 VDC Unit Temperature sensorTempMinLimit.0 - 0 C sensorTempMaxLimit.0 - 45.00 C

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The Events tab allows the setup of Events reporting and actions. Events are notable status changes in the SMD 9200. Click the + icon to expand the event configuration options. The Selection Options popup menu allows easier configuration of the selected event. Refer to Figure 57 Event Descriptions.

Figure 56: Event Configuration

Name 10MHz Ext. Ref Clock Change Date/Time Change NTP Update Unit Bootup Unit Shutdown

Description of Event Indicates the external reference clock was not present The units date/time has been changed The units date/time was updated by the NTP server The unit has been loaded The unit was shutdown Figure 57: Event descriptions

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SNMP Trap Configurations


The SNMP trap configurations can be viewed under the reporting tab by clicking the Configurations at the top-left of the report control panel. All conditions can be enabled/disabled from sending SNMP Traps. The current status is shown under configuration. To enable/disable the SNMP events click on the Configure button located on the right side of the screen. The SNMP trap manager IP addresses can be added under the admin tab and the events that trigger traps to be sent are enabled/disabled under configure settings.

Figure 58: SNMP trap view

Figure 59: SNMP manager configuration

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Name 10MHz Ext. Ref Clock Error 12V Supply Error 3V Supply Error 5V Supply Error ASI TS Sync Error Fan Error IF Output Mute Error Input Bit Rate Exceeded Input Failover Error MPEG/IP NIC Link Error MPEG/IP TS Sync Error RF Output Error Temperature Error Upconverter IF Input Error Upconverter Mute Error Upconverter Oscillator Error

Description of Trap Indicates the units external reference source has changed between either internal or external. Unable to detect 12V from Power Supply Unable to detect 3V from Power Supply Unable to detect 5V from Power Supply No ASI Sync with TS Input A fan failure has been detected Indicates the IF output is muted The incoming bitrate exceeds the symbol rate and modulation configuration. The Primary input has failed and has switched to backup. Indicates the MPEG/IP Data Link is broken Indicates MPEG/IP Data interface cannot sync with the TS Indicates the RF is transmitting but no power is detected at the RF output. Internal temperature is outside of the range of 0 to 45 Celsius Indicates IF input is not present or outside the acceptable range on the upconverter Indicates the RF upconverter is muted Loss of oscillator communication

Figure 60: SNMP trap descriptions

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About Tab
The about tab provides the software and hardware details and versions for the equipment found within the SMD 9200 platform. This information will be asked when talking to technical support. The contact information is also provided for reaching technical support.

Figure 61: About page

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Controlling the SMD 9200 Using the Front Panel


This section of the user manual covers the menus and operation of the SMD9200 platform using the front panel for control. All functionality of the front panel is also capable through the Web User Interface.

Once the SMD 9200 is finished loading, depending on the number of bays populated, a screen similar to the ones on the right will appear.

BAY 1 40.000 MSPS 2 STREAMS S2 CCM RF: 1450.000 MHZ 2 ERRORS

Bay2:Modulat 40.000 MSps 20.000 MSps 4Streams S2CCM4Streams S2VCM RF:1450.00 MHz RF:2150.00 MHz 4 Errors Bay1:Modulator

Press any arrow key or enter, the main menu will be displayed as shown to the right. The user can select from the following: Modulator settings for the particular bay Administrator settings for network, time, and lockout settings Reporting for alarms, logs, and SNMP trap information About for system software/firmware versions
MAIN MENU >BAY 1: MODULATOR SETTINGS ADMIN REPORTING ABOUT

FP Modulator Settings
Select the modulator settings from the main menu, the user will be able to set input, modulation, and output parameters for the given bay the modulator is installed.
BAY 1: MODULATOR SETTINGS >INPUT CONFIGURATION MODULATION CONFIGURATION OUTPUT CONFIGURATION

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Modulator Input Configuration


BAY 1: INPUT CONFIGURATION >ASI 1: ALIAS NAME ASI 2: TEST ASI 3: NOT USED IP 1: LIVE INPUT IP 2:BACKUP INPUT

Once input configuration is selected, all available inputs ASI and IP will be shown.

Selecting any of the specific ASI or IP ports, the individual settings can be modified. ASI Settings and status include: Enabling/Disabling the port Entering an alias that can be used to name the input for easy reference in the future Synchronization status Packet size Bitrate (Mbps)
INPUT STATUS: BAY 1: ASI 1 >PORT: ENABLED ALIAS: ALIAS NAME SYNC: SYNCHRONIZED PACKET SIZE: 188-BYTE BITRATE: 19.392 MBPS

IP Settings and status include: Enabling/Disable the port Entering an alias that can be used to name the input for easy reference in the future Destination IP address Destination port TS Packets per IP packet Synchronization status Bitrate (Mbps) IP input buffer (100 KB 4 MB) IP IGMP versioning Transport Protocol
INPUT STATUS: BAY 1: IP 1 >TS PACKETS / IP PACKETS: 7 SYNC: SYNCHRONIZED BIT RATE: 10.486 MBPS BUFFER: 1000 KB DISPLAY DELAY:84 MS INPUT STATUS: BAY 1: IP 1 >RECEIVE: ENABLED ALIAS: LIVE INPUT ROUTING: MULTICAST ADDRESS: 237.0.0.10 DESTINATION PORT: 1234

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Modulator Modulation Configuration


BAY 1: MODULATOR CONFIGURAT MODULATION PARAMETERS >MODULATION MODE: S2 MULTI-CCM

The modulation settings found under the modulator for the bay the user is looking to configure. Depending on the options installed, the modulation mode might be limited to only CCM (single). The modulation parameters will change depending on the type of modulation mode selected. Modulation Parameters Modulation Mode o o o o DVB-S/DSNG DVB-S2 CCM (Single) DVB-S2 CCM (Multistream) DVB-S2 VCM (Multistream)

BAY 1: MODULATOR MODULATION >PRIMARY INPUT: ASI1 BACKUP INPUT: IP1 ACTIVE INPUT: ASI1 (PRIMARY) SWITCH TO BACKUP INPUT

BAY 1: MODULATOR MODULATION >SWITCH TO BACKUP INPUT FAILOVER: PRIMARY TS SYNC LOSS RESTORE: MANUAL ONLY SWITCHOVER: 05 SEC SYMBOL RATE: 38.000000 MSPS

BAY 1: MODULATOR MODULATION >SYMBOL RATE: 38.000000 MSPS MINIMUM: 16.455536 MSPS MODULATION/FEC 8PSK 2/3 PILOT INSERTION: ENABLED FRAME SIZE: NORMAL BAY 1: MODULATOR MODULATION >PILOT INSERTION: ENABLED FRAME SIZE: NORMAL SPECTRAL INVERSION: NORMAL ALPHA FILTER ROLLOFF: 0.35 CARRIER WAVE: DISABLED

When in CCM/VCM multistream mode a new menu is presented to the user under modulation parameters. This new menu allows the user to set global and individual stream settings.

Note: If multistream DVB-S2 VCM is selected, Modulation, FEC, and Pilot Insertion will be set for each individual stream. If multistream DVB-S2 CCM is selected, the modulation and FEC will be located under the modulator parameters.

BAY 1: MODULATOR PARAMETER >GLOBAL SETTINGS STREAM 1: ASI1 ALIAS NAME STREAM 2: ASI2 TEST STREAM 3: IP1 LIVE STREAM 4: IP2 BACKUP

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GLOBAL SETTINGS >SYMBOL RATE: 20.014553 MSPS MINIMUM: 16.45536 MSPS FRAME SIZE: NORMAL SPECTRAL INVERSION: NORMAL

This screen is the global settings when in DVB-S2 multistream (VCM) mode.
GLOBAL SETTINGS FRAME SIZE: NORMAL SPECTRAL INVERSION: NORMAL ALPHA FILTER ROLLOFF: 0.35 >CARRIER WAVE: DISABLED

MODULATION: BAY 1: STREAM 1

This screen is the multistream (VCM) individual stream settings

>INPUT: ASI1 UNIT ALIAS MODULATOIN/FEC: 8PSK 2/3 PILOT INSERTION: ENABLED ISI: 002

DVB-S/DSNG
Code Rate 1/4 1/3 2/5 1/2 3/5 2/3 3/4 4/5 5/6 7/8 8/9 9/10 QPSK 8PSK 16QAM QPSK 8PSK

DVB-S2
16APSK 32APSK

Figure 62: Supported modulations &code rates The modulator settings include (bold indicates default):

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Pilot Insertion(Only available in DVB-S2 Modes)


Enable Disable

Description: When enabled, every 16 slots of 90 symbols the modulator will insert 36 non-modulated symbols to aid in receiver synchronization. The use of pilots will allow the receiver to maintain carrier recovery, even when the user data payload cannot be decoded.

Frame Size(Only available in DVB-S2 Modes)


Normal (64,800 bits) Short (16,200 bits)

Description: Short frames introduce more overhead but give a shorter encapsulation delay. Short frames are 4 time shorter than normal frames.

Spectral Inversion
Normal Inverted

Description: Determines whether the spectrum is inverted or normal. Note: When the SMD 920H L-Band option is installed, the default spectral inversion is inverted as the upconverter is set to invert. Setting the output to Inverted will give a normal output from the upconverter.

Alpha Filter Rolloff


0.35 0.25 0.20

Description: The filter rolloff is known as the alpha coefficient (). The smaller the , the less bandwidth will be required on the satellite.

Carrier Wave
Disabled Enabled

Description: This is used for calibration and verification of spectrum polarity.

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Output Configuration

BAY 1: OUTPUT CONFIGURATION

The output configuration has settings for the IF output and RF output option.

>IF OUTPUT RF OUTPUT

The IF output settings include:

The output can be set as active or mute The output frequency is selectable between 70 & 140 MHz The level for the IF output is adjustable between -30 to -5 dBm The tilt adjustment allows a user to adjust the overall slope of the output spectrum. The range is selectable from -3 to +3 dB

>OUTPUT: ACTIVE FREQUENCY: 70 MHZ LEVEL: -10 DBM TILT: +0.0 DB

BAY 1: IF OUTPUT

If the RF L-Band SMD 920H option is installed in the SMD 9200 bay, the ability to configure the RF output will be shown. The output can be set to active or mute The output frequency is settable at a frequency of 950 to 2150 MHz The output level is settable at a range of -30 to +5 dBm The input status from the IF output is given in high, medium or low depending on the level of input detected. Output status is an indication that a signal level is present on the output for confidence monitoring. An alarm can be enabled to alert if output status is lost. The oscillator status is an indication the oscillator is locked for confidence monitoring. An alarm can be enabled to alert if the oscillator status becomes unlocked.

BAY 1: RF OUTPUT >OUTPUT: ACTIVE FREQUENCY: 1450.000 MHZ 10 MHZ REF. CLOCK : ENABLED BUC POWER : ENABLED IF INPUT STATUS: OK

BAY 1: RF OUTPUT >LEVEL: -10.0 DBM IF INPUT STATUS: HIGH OUTPUT STATUS: PRESENT OSCILLATOR STATUS: LOCKED

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FP Admin Settings
ADMIN SETTINGS

The admin settings allow system specific settings to be set, viewed, and modified.

>NETWORKING TIME TEMPERATURE LOCK FRONTPANEL 10 MHZ REF CLOCK: INTERNAL

Network Settings
To edit the networking settings select either the control unit network or the correct bay for IP data network settings.
NETWORKING SELECT

>UNIT NETWORK BAY 1: MODULATOR

The unit network menu provides status for current IP address. If DHCP is enabled, the current IP address is shown. If static is enabled, press enter to manually change the IP address, subnet mask, and gateway.

UNIT NETWORK STATUS

The hostname allows a user to remotely connect to the SMD 9200 platform with a web browser by simply typing the hostname and not the IP address into the address bar. This is helpful when used on DHCP networks.

>IP ADDRESS: 10.0.15.6 SUBNET MASK: 255.255.0.0 GATEWAY: 10.0.1.3 HOSTNAME: DETG_SMD MAC: 00.00.00.00.00.00

The each modulator comes standard with an IP input for data reception. The physical settings are settable by selecting the bay the modulator is located.

BAY 1: MODULATOR NETWORKING

>IP ADDRESS: 10.0.0.61 SUBNET MASK: 255.255.255.0 GATEWAY: 10.0.0.1 MAC: 00.00.00.00.00.00 LINK STATUS: HALF DUPLEX

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Unit Time
TIME

>TIME: 2010/8/12 03:27:48 SOURCE: NTP SERVER ADDRESS: 10.0.1.23

The time and date for the unit can be set manually or synchronized with an NTP server. The date and time are used for storing the correct time for alarms and logs for accurate representation of when the occurrence took place.

TIME

TIME: 2010/8/12 03:27:48 SOURCE: MANUAL >SET DATE: 2010/8/12 SET TIME: 03:27:48

Temperature
TEMPERATURE UNIT TEMP: 26.39C 79.50F

The current temperature for the unit can be viewed in both Centigrade and Fahrenheit.

Front Panel Lock


The front panel can be locked to prevent any accidental changes from being made. A password is prompted before the front panel can be locked. Once locked, the same password is needed to unlock the front panel.
FRONT PANEL LOCK

>PASSWORD: _ _ _ _ _ _ _ _

10 MHz Reference
The 10 MHz reference clock is automatic presence sensing. If an external clock is present and the system is capable of locking, it will automatically use the external reference. If no external presence is detected, the internal clock is used. Disabled by default, the external reference clock alarm can alert a user if the external reference is lost.

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FP Reporting
The reporting section of the front panel holds all of status and alarm indications for the SMD9200 platform. The alarms, logs, SNMP, and relays are separated by individual menus and configurable to the exact settings a user desires to monitor.
REPORTING

>ACTIVE ALARMS (1) CONDITION CONFIGURATION EVENT LOGS (142) EVENT CONFIGURATION

Alarms
ACTIVE ALARMS

To view active alarms, select and press enter to view the alarms that are currently generated for the enabled alarms in the SMD 9200. Use the right/left errors to view complete error details.

>ASI TS SYNC ERROR LOC: BAY 1,

Name 10MHz Ext. Ref Clock Error 12V Supply Error 3V Supply Error 5V Supply Error Power Supply Error ASI TS Sync Error Fan Error IF Output Mute Error Input Bit Rate Exceeded MPEG/IP NIC Link Error MPEG/IP TS Sync Error RF Output Error Temperature Error Upconverter IF Input Error Upconverter Mute Error Upconverter Oscillator Error

Description of Error Disabled by default, but indicates if the external reference clock is not present Unable to detect 12V from Power Supply Unable to detect 3V from Power Supply Unable to detect 5V from Power Supply One of the Redundant power supplies has failed No ASI Sync with TS Input A fan failure has been detected Indicates the IF output is muted The incoming bitrate exceeds the symbol rate and modulation configuration. Indicates the MPEG/IP Data Link is broken Indicates MPEG/IP Data interface cannot sync with the TS Indicates the RF is transmitting but no power is detected at the RF output. Internal temperature is outside of the range of 0 to 45 Celsius Indicates IF input is not present or outside the acceptable range on the upconverter Indicates the RF upconverter is muted Loss of oscillator communication Figure 63: Alarm descriptions

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Error handling voltage and temp limits that will trigger an alarm if exceeded: 3 Volt Controller Supply sensor3VMinLimit.0 - 3.10 VDC sensor3VMaxLimit.0 - 3.50 VDC 5 Volt Controller Supply sensor5VMinLimit.0 - 4.70 VDC sensor5VMaxLimit.0 - 5.30 VDC 12 Volt Controller Supply sensor12VMinLimit.0 - 11.28 VDC sensor12VMaxLimit.0 - 12.72 VDC Unit Temperature sensorTempMinLimit.0 - 0 C sensorTempMaxLimit.0 - 45.00 C

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Conditions
CONDITION SELECT

>FAN ERROR - UNIT 3V SUPPLY ERROR - UNIT 5V SUPPLY ERROR - UNIT 12V SUPPLY ERROR UNIT ASI TS SYNC ERROR BAY 1

Each condition can be user configurable to be an error, logged, SNMP trap, and alarm relay triggered event.

FAN ERROR >LOGGING: ENABLED SNMP TRAP: DISABLED RELAY: RELAY 1 RELAY ACTIVATION: DISABLED ALARM NOTIFICATION: ENABLED

Name 10MHz Ext. Ref Clock Error 12V Supply Error 3V Supply Error 5V Supply Error Power Supply Error ASI TS Sync Error Fan Error IF Output Mute Error Input Bit Rate Exceeded MPEG/IP NIC Link Error MPEG/IP TS Sync Error RF Output Error Temperature Error Upconverter IF Input Error Upconverter Mute Error Upconverter Oscillator Error

Description of Condition Disabled by default, but indicates if the external reference clock is not present Unable to detect 12V from Power Supply Unable to detect 3V from Power Supply Unable to detect 5V from Power Supply One of the Redundant power supplies has failed No ASI Sync with TS Input A fan failure has been detected Indicates the IF output is muted The incoming bitrate exceeds the symbol rate and modulation configuration. Indicates the MPEG/IP Data Link is broken Indicates MPEG/IP Data interface cannot sync with the TS Indicates the RF is transmitting but no power is detected at the RF output. Internal temperature is outside of the range of 0 to 45 Celsius Indicates IF input is not present or outside the acceptable range on the upconverter Indicates the RF upconverter is muted Loss of oscillator communication

Figure 64: Relay event descriptions

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Events
EVENT SELECT >DATE/TIME CHANGE UNIT UNIT BOTUP UNIT UNIT SHUTDOWN UNIT 10 MHZ REFERENCE CHANGE UNIT NTP UPDATE - UNIT

Each possible event is configurable to be enabled or disabled if the user does not want it to be logged. An alarm can be disabled and a SNMP trap can still be enabled to be generated for an event.

DATE/TIME CHANGE >LOGGING: ENABLED SNMP TRAP: DISABLED RELAY: RELAY 1 RELAY ACTIVATION: DISABLED REALY DURATION: 0100 MS

EVENT LOGS >130 2010/08/25 UNIT BOOTED 129 2010/08/25 IF OUTPUT: NOTM 128 2010/08/25 IF OUTPUT: MUTED 127 2010/08/25 ASI TS: ABSENT

Name 10MHz Ext. Ref Clock Change Date/Time Change NTP Update Unit Bootup Unit Shutdown ASI TS Sync Error

Description of Event Indicates the external reference clock was not present The units date/time has been changed The units date/time was updated by the NTP server The unit has been loaded The unit was shutdown No ASI Sync with TS Input has been detected Figure 65: Event descriptions

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User Guide

SNMP Trap Configurations


SNMP COMMUNITIES >RO COMMUNITY: PUBLIC_ _ _ _ _ _ RW COMMUNITY: PRIVATE_ _ _ _ _

The systems SNMP communities can be configured by selecting SNMP Trap Menu from the reporting options. In the SNMP trap communities, IP addresses can be added and the events that trigger traps to be sent are enabled/disabled under the conditionsconfiguration.

SNMP TRAP MANAGER

>ADD IP REMOVE IP 10.0.2.45 192.168.1.45

Name 10MHz Ext. Ref Clock Error 12V Supply Error 3V Supply Error 5V Supply Error Power Supply Error ASI TS Sync Error Fan Error IF Output Mute Error Input Bit Rate Exceeded MPEG/IP NIC Link Error MPEG/IP TS Sync Error RF Output Error Temperature Error Upconverter IF Input Error Upconverter Mute Error Upconverter Oscillator Error

Description of Trap Disabled by default, but indicates if the external reference clock is not present Unable to detect 12V from Power Supply Unable to detect 3V from Power Supply Unable to detect 5V from Power Supply One of the Redundant power supplies has failed No ASI Sync with TS Input A fan failure has been detected Indicates the IF output is muted The incoming bitrate exceeds the symbol rate and modulation configuration. Indicates the MPEG/IP Data Link is broken Indicates MPEG/IP Data interface cannot sync with the TS Indicates the RF is transmitting but no power is detected at the RF output. Internal temperature is outside of the range of 0 to 45 Celsius Indicates IF input is not present or outside the acceptable range on the upconverter Indicates the RF upconverter is muted Loss of oscillator communication

Figure 66: SNMP trap descriptions

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User Guide

FP About
The About screen provides information for software and hardware installed in the SMD9200 platform. This information will be asked when talking to technical support.
ABOUT

>SOFTWARE HARDWARE LICENSES UNIT SERIAL: 1234567

About Software
SOFTWARE VERSIONS

PRODUCT: SMD9200 VERSION: 1.0.0

Sample Software Versions

About Hardware
HARDWARE SELECT

Sample About Hardware

>SYSTEM L-BAND DVB-S2 L-BAND DVB-S2

CONTROLLER UPCONVERTER MODULATOR UPCONVERTER MODULATOR

DVB-S2 MODULATOR

Sample About Modulator

LOCATION: BAY 1 MODEL: SMD 910H ASSEMBLY: 2 PI: 1 REV: D REVISION: F

L-BAND UPCONVERTER

Sample About Upconverter

LOCATION: BAY 1 MODEL: SMD 920H ASSEMBLY: 2 NAME: 1143 PI: 0

Licenses
Sample License
>961H 962H 963H 964H 965H

LICENSE SELECT DVB-S/DSNG MODULATION DVB-S2 MODULATION DVB=S2 MULTISTREAM MODUL DVB-S2 16 AND 32 APSK 30 MBPS MAX SYMBOL RATE

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User Guide

Appendix

Specifications
SMD 9200 Base Unit Includes: System Display Type: Display Configuration: Keypad: Front Panel Lockout: Configurations Allowed: Rear panel: Remote Operation/Update Interface Type: Rear panel indicators: Connector: Front Panel Indicators Input LED: Error LED: 10 MHz Reference Input Connector: Impedance: Min Level: Max Level: Detection: Return Loss: Monitor and Control Interfaces Web server GUI Front Panel SNMP Contact Closure Interface Type: Connector: Alarms supported: Display, keypad, embedded controller, Chassis/case, Power Supply/line cord Organic LED 256 pixels by 64 pixels Snap-domeMembrane Password control, up to 10 alpha-numeric characters (no punctuations or spaces allowed) Single Bay Dual Bays 2 independent bays Ethernet, 10/100 Link (Green LED), Activity (Amber LED) RJ45 Green indicates valid input on selected input, Off indicates no valid signal on the selected input Red indicates error is occurring OFF indicates no errors detected (1) BNC, female 50 ohms -3 dBm 7 dBm Autosensing >15 dB

HTTP via web browser for Control & Monitoring Yes Control & Monitoring Yes Control & Monitoring

(2) Electrical contact closure alarm contacts Connector 9-pin sub-D Female User configurable to any alarm in system

Specifications are subject to change without notice. Page 60 (69)

User Guide

AC Power Operating Voltage: Current Draw/Power: Frequency: Line Cord: General RoHS Compliant: Operating Temperature: Operating Humidity: Cooling: Temperature monitor: Size: Weight: Pollution Degree: Installation Category: Grounding Post: Grounding Thread Size:

95-135 VAC or 180-265 VAC 200 Watts 47-63Hz Detachable, 3-prong Yes 0 to 45 degrees C <95% Non-Condensing Forced air, front intake, rear exhaust Fan failure, internal temperature sensor Height = 1RU (13/4), Width = 19, Depth = 19 19 in. rack mountable, removable ears Rack clips and screws included ~9.5 lbs. (base unit) ~12.75 lbs. (Fully Loaded) 2 II On chassis 8/32

SMD 952HDual Redundant AC Power Supply Option Operating Voltage: 95-135 VAC or 180-265 VAC Current Draw: 275 Watts Frequency: 47-63Hz Line Cord: Detachable, 3-prong Redundancy Dual Hot Swappable Load Sharing SMD 954HDual Redundant DC Power Supply Option Operating Voltage: -40to -72VDC, Normal -48VDC Current Draw: 250 Watts Frequency: 0Hz Connection: Screw Terminal, -48VDC and 0VDC Redundancy Dual Hot Swappable Load Sharing

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User Guide

SMD 910H Single Stream Modulator General RoHS Compliant: ASI Serial TS Input Connector: Impedance: Standard: Data Bit Rate: Packet Size: Transmission Mode: Min TS Rate Supported: Max TS Rate Supported: IP TS Input Connector: Input format: Bitrate Range: Packets/IP Frame IGMP Compatibility: Min TS Rate Supported: Max TS Rate Supported: Network Jitter Buffer: IF-band Output Connector: Impedance: Min Level: Max Level: Level Adjustability: Frequency: Frequency Stability: Return Loss: Tilt Adjustment:

Yes

(4) BNC, female 75 ohms ETSI EN 50083-9 DVB ASI 270 Mbps 188 or 204 byte support Burst and packet mode support 0.5 Mbps 160 Mbps

(1) 10/100/1000 Auto-negotiating Base-T RJ-45 Ethernet Port UDP, RTP, and RTP with extension headers Multicast and Unicast 0.5 160 Mbps 1-7 MPEG Packets/IP Frame Version 2 and 3 0.5 Mbps 160 Mbps 100 KB to 4MB

(1) BNC, female 75 ohms -30 dBm -5 dBm 1 dB increments 70/140 MHz selectable -8 +/-5x10 over operational temp range >20 dB +/- 3.0 dB in 0.1 dB steps

SMD 961H DVB-S/DSNG Modulation Supported modulation schemes and FEC: DVB-S QPSK 1/2, 2/3, 3/4, 5/6, 7/8 8PSK 2/3, 5/6, 8/9 16QAM 3/4, 7/8 Min Symbol Rate: 0.5 MSps Max Symbol Rate: Up to 45 MSps with SMD 966 License Roll-off Factor: 20%, 25%, 35% Spurious Performance -50 dBc @ -10 dBm

Specifications are subject to change without notice.

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User Guide

SMD 962H DVB-S2 Modulation Supported modulation schemes and FEC: DVB-S2 QPSK 1/4, 1/3, 2/5, 1/2, 3/5, 2/3, 3/4, 4/5, 5/6, 8/9, 9/10 8PSK 3/5, 2/3, 3/4, 5/6, 8/9, 9/10 Min Symbol Rate: 0.5 MSps Max Symbol Rate: Up to 45 MSps with SMD 966 License Frame length: Short (16,200 bits) or Long (64,800 bits) Roll-off Factor: 20%, 25%, 35% Spurious Performance -50 dBc @ -10 dBm SMD 963H Multistream DVB-S2 Option In Addition to SMD 910H Specifications ASI Serial TS Input Connector: Impedance: Standard: Data Bit Rate: Packet Size: Transmission Mode: Min TS Rate Supported: Max TS Rate Supported: IP Serial TS Input Connector: Input format: Number of Streams: Bitrate Range: Packets/IP Frame IGMP Compatibility: Min TS Rate Supported: Max TS Rate Supported: Network Jitter Buffer: Multistream Modes:

(4 Total) BNC, female 75 ohms ETSI EN 50083-9 DVB ASI 270 Mbps 188 or 204 byte support Burst and packet mode support 0.5 Mbps 160 Mbps (1) 10/100/1000 Auto-negotiating Base-T RJ-45 Ethernet Port UDP, RTP, and RTP with extension headers Multicast and Unicast Up to 6 streams for multistream 0.5 160 Mbps 1-7 MPEG Packets/IP Frame Version 2 and 3 0.5 Mbps 160 Mbps 100 KB to 4MB DVB-S2 Single Stream CCM DVB-S2 Multistream CCM DVB-S2 Multistream VCM Up to 6 any combination of ASI and IP

TS Supported:

SMD 964H DVB-S2 Modulation Supported modulation schemes and FEC: DVB-S2 QPSK 1/4, 1/3, 2/5, 1/2, 3/5, 2/3, 3/4, 4/5, 5/6, 8/9, 9/10 8PSK 3/5, 2/3, 3/4, 5/6, 8/9, 9/10 16APSK 2/3, 3/4, 4/5, 5/6, 8/9, 9/10 32APSK 3/4, 4/5, 5/6, 8/9, 9/10 *9/10 is not supported in Short Frame Mode Min Symbol Rate: 0.5 MSps Max Symbol Rate: Up to 45 MSps with SMD 966 License Short (16,200 bits) or Long (64,800 bits) Frame length: Roll-off Factor: 20%, 25%, 35% Spurious Performance -50 dBc @ -10 dBm Specifications are subject to change without notice. Page 63 (69)

User Guide

SMD 920H L-Band Output Option In Addition to the SMD 910H Specifications if installed Primary L-Band Output Connector: Impedance: Min Level: Max Level: Level Adjustability: Min Frequency: Max Frequency: Frequency Adjustability: Frequency Stability: Frequency Accuracy: Power Stability: Power Accuracy: Return Loss: Spurious Performance Monitoring L-Band Output Secondary Output Connector: Level: Return Loss: IF Input Input Connector: Input Impedance: Input Frequency: Return Loss: SMD 940H 10MHz on L-Band Output Option In Addition to the SMD 920H Specifications Frequency Accuracy Level Level accuracy +/- 0.6ppm with +/- 0.25ppm per year 5dBm +/-2dBm

(1) SMA, female 50 ohms -30 dBm +5 dBm 0.1 dB increments 950MHz 2,150MHz 1 kHz steps -8 +/-5x10 over operational temp range +/-3.5 kHz (IESS-308 Compliance) +/-0.5 dB over 24 hrs. +/-2 dB >15 dB -50 dBc @ -10 dBm

(1) SMA, female -20 dBc >15 dB

(1) BNC female 75 ohms 70-140 MHz >20 dB

SMD 942H 24VDC BUC Power with 10MHz on L-Band Output Option In Addition to the SMD 940H Specifications 24VDC Accuracy +/-5%

SMD 944H 48VDC BUC Power with 10MHz on L-Band Output Option In Addition to the SMD 940H Specifications 48VDC Accuracy +/-5%

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User Guide

Open Source Software


The SMD 9200 includes:
Package
AT32 UC3B Software Framework BaseX4JIT

Version
1.4.0 4.0

License
BSD GPL Version 3, 29 June 2007

Copyright
2008, Atmel Corporation 2007-2009, Active Group, Inc

BusyBox Cgicc dfu-programmer Dropbear E2fsprogs ethtool FamFamFam Silk Icons FastDB FCGI Iproute2 Libusb Lighttpd Linux Log4cpp Monit Net-SNMP NTP Open SSL OProfile PCRE POPT Socket-CAN

1.15.2 3.2.9 0.5.2 0.52 1.41.9 2.6.34 013 3.59 2.4.0 2.6.29 0.1.12 1.4.23 2.6.30 1.0 5.1.1 5.5 4.2.4p7 0.9.8m 0.9.6 8.00 1.14 1171

GPL Version 2, June 1991 LGPL Version 29, June 2007 GPL Version 2, June 1991 MIT-like GPL Version 2, June 1991 GPL Version 2, June 1991 Creative Commons Attribution 2.5 MIT-like FastCGI GPL Version 2, June 1991 GPL Version 2.1, Feb 1999 BSD GPL Version 2, June 1991 GPL Version 2.1 Feb 1999 GPL Version 3, 29 June 07 BSD NTP License BSD-Like GPL Version 2, June 1991 BSD MIT BSD-like, GPL Version 2, June 1991 BSD

? Stephen F. Booth Weston Schmidt 2002-2008 Matt Johnston, et. Al (see license) Theodore Tso David Miller, et. al. Mark James Konstantin Knizhnik Open Market, Inc Stephen Hemminger, Alexey Kuznetsov Johannes Erdfelt, Thomas Sailer, Brad Hards 2004, Jan Kneschke Linus Torvalds, et. Al. Bastiann Bakker 2010 Tildeslash Ltd. 1989, 1991, 1992 by Carnegie Mellon Univsty. 1992-2009 David L. Mills 1998-2008 The OpenSSL Project, 1995-1998 John Levon, Philippe Elie, et. Al 1997-2009 University of Cambridge, 2007-2008 1998 Red Hat Software 2002-2007 Volkswagen Group Electronic Research Jan Kneschke, Stefan

Spawn-FCGI Page 65 (69)

1.6.3

User Guide

Bahler TCLAP U-Boot USB-Utils Zlib 1.2.0 2009.11.1 0.86 1.2.3 MIT GPL Version 2, June 1991 GPL Version 2, June 1991 Zlib/libpng License 2003 Michael E Smoot WolfganeDenk, et. al. Thomas Sailer, Johannes Erdfelt, David Brownell, 1995-2005 JeanloupGailly and Mark Adler

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User Guide

Contacting Technical Assistance


Harmonic Global Service and Support has many Technical Assistance Centers(TAC) located globally but virtually co-located where our customers can obtain technical assistance or request on-site visits from the Regional Field Service Management team. The T AC operates a Follow-The-Sun support model to provide Global Technical Support anytime, anywhere, through a single case management and virtual telephone system. Depending on the time of day, anywhere in the world, we will receive and address your calls or emails in one of our global support centers.The Follow-the-Sun model greatly benefits our customers by provided continuous problem resolution and escalation of issues around the clock.

For Distribution and Delivery (Legacy Harmonic) Products Region Americas EME APAC HongKong India Russia Africa China Telephone Technical Support 888.673.4896or408.490.6477 +44.1252.555.450 +85.237.1 39.300 +91.92.2337.7880 +7.495.926.4608 +44.1 252.555.450 +86.10.8391.331 3 E-mail [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] [email protected]

For Production and Playout (Legacy Omneon and Rhozet) Products Region Americas EMEA APACTerritories Japan China-Mainland Russia and CIS Telephone Technical Support 888.673.4896 or 408.490.6477 +44.1252.555.450 +65.6542.0050 +81.3.5565.6737 +86.10.8391.331 3 +7.495.926.4608 E-mail [email protected] [email protected] [email protected] [email protected] [email protected] [email protected]

Page 67 (69)

User Guide The Harmonic Inc. Support website is: http://www.harmonicinc.com/services-support The Harmonic Inc. Distribution and Delivery product software downloads site is: ftp://ftp.harmonicinc.com The Harmonic Inc. Playout and Production software downloads site is: ftp://ftp.Omneon.com//Updates/Omneon/Current/ The Harmonic Inc. corporate address is: Harmonic Inc. 4300 North First St. San Jose, CA 951 34, U.S.A. Attn: Customer Support The corporate telephone numbers for Harmonic Inc. are: Tel.1.800.788.1 330 (from the U.S. and Canada) Tel. +1.408.542.2500 (outside the U.S. and Canada) Fax. +1.408.542.251 1

Page 68 (69)

Copyright 2012Harmonic Inc.

Harmonic Inc. 4300 North First St. San Jose, CA95134 USA www.harmonicinc.com 1.800.788.1330

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