BlueCare UserGuide V1 2
BlueCare UserGuide V1 2
BlueCare UserGuide V1 2
Mercury eRecruit User Guide No part of this publication may be reproduced or transmitted, in any form or by any means, without the prior written permission of the publisher. 2013 Mercury. All rights reserved. Whilst every care has been taken to ensure that the information presented in this publication is correct, the author makes no warranty of any kind, expressed or implied, with regard to this information. All product names mentioned herein are the trademarks of their respective owners. Produced in Australia by Mercury, Melbourne Australia.
Table of contents
Table of contents........................................................................................................................ 3 Section 1. Introducing Mercury eRecruit......................................................................................5 The recruitment process............................................................................................ 5 Whats in this guide................................................................................................... 7 Section 2. Getting started............................................................................................................ 8 Launching Mercury eRecruit......................................................................................8 Signing up to use Mercury eRecruit for the first time.................................................8 Signing in................................................................................................................... 9 Resetting your password............................................................................................ 9 Receiving or changing automatic job alerts...............................................................9 Updating your personal details................................................................................10 Add or change a photo....................................................................................10 Add or change your phone numbers and address ..........................................10 Change your email address or username........................................................10 Change your password....................................................................................10 Add or change emergency contact details......................................................11 Uploading your resume or other documents............................................................11 Deactivating your Mercury eRecruit account...........................................................11 Section 3. Applying for positions................................................................................................13 Searching for a vacant position................................................................................13 Run a simple search........................................................................................13 Browse all vacancies.......................................................................................13 Run an advanced search.................................................................................13 View the latest vacancies................................................................................13 Downloading, printing and saving a position description.........................................13 Applying for a vacant position..................................................................................14 Enter personal details.....................................................................................14 Enter employment details...............................................................................14 Attach supporting documents.........................................................................14 Add referees................................................................................................... 15 Answer screening questions............................................................................15 Complete and submit the application..............................................................15 Accessing your application history...........................................................................15 View and print an application..........................................................................16 Update an application.....................................................................................16 Withdraw an application..................................................................................16 Reapply for a vacant position..........................................................................16 Section 4. Creating recruitment requests..................................................................................18 Creating a new recruitment request........................................................................18 Add position details.........................................................................................18 Add advertising options..................................................................................19 Specify Approval Chain...................................................................................20 3
Mercury eRecruit User Guide Preview recruitment request and submit for approval....................................20 Accessing incomplete recruitment requests............................................................20 Searching for recruitment requests.........................................................................21 Viewing archived recruitment requests....................................................................21 Re-advertising a position......................................................................................... 21 Section 5. Reviewing recruitment requests and managing approvals........................................23 Reviewing the approval status of recruitment requests...........................................23 Managing approvals................................................................................................. 23 Approve recruitment requests........................................................................23 Disapprove recruitment requests....................................................................24 Re-allocate recruitment requests....................................................................24 Approve and send recruitment requests to Human Resources for processing 24 Section 6. Managing applicants.................................................................................................26 Understanding the status of recruitment requests...................................................26 Creating a Selection Panel and accepting an invitation to join.................................27 Activating, deactivating or deleting a Selection Panel, or sending reminder invitations................................................................................................................ 28 Reviewing new applications, sorting or printing them..............................................29 Adding Selection Panel comments...........................................................................30 Adding applicants to vacant positions (without them applying)...............................30 Creating an interview block and allocating times.....................................................31 Add an interview block....................................................................................31 Allocate times to applicants............................................................................31 Notify applicants of their interview time.........................................................31 Inviting unallocated candidates to interviews in bulk...............................................32 Changing an applicants interview time...................................................................32 Selecting recommended or eligible applicants ........................................................32 Selecting successful applicants................................................................................33 Add successful applicants...............................................................................33 Complete new employee details.....................................................................33 Rejecting unsuccessful applicants............................................................................33 Reinstating rejected applicants................................................................................34 Section 7. Completing the recruitment process.........................................................................35 Section 8. Index......................................................................................................................... 36
1. Double-click the Internet Explorer icon on your computers desktop. Internet Explorer opens in a new
window.
2. Type http://bluecare.mercury.com.au/ in the Address field at the top of the screen. 3. Press Enter. The Mercury eRecruit system for BlueCare displays on the screen.
Tip: After you complete this procedure, add this page to your Favourites in Internet Explorer. On the Favourites menu, click Add to Favourites and then click OK.
1. Click Register in the top right of the screen. The Registration screen appears. 2. Type your personal details into the fields on the screen. 3. In the Are you a current employee of BlueCare? list, select:
Yes if you have a BlueCare email address, then type in your Employee Number or No if you do not have a BlueCare email address. Choose something practical like [First name] [Surname]. If you are signing up again, you will need to choose a different user name to the one you had before.
5. Type in a password.
Your password must be between 8 and 20 characters long, and include at least one uppercase letter and one number.
7. Click Create Account. The Registration screen displays a message confirming that you need to
activate your account via an email that has been sent to you.
8. Go to your email inbox, open the BlueCare Online Recruitment System User Account Activation
email, then click the activation link. The Mercury eRecruit Account Activation screen appears.
9. Type in your username and email address. 10. If you want to be notified about newly advertised positions, select the email alert categories that
interest you then click Activate. A confirmation message displays on the screen. You can now sign in to begin using Mercury eRecruit.
Signing in
Once you have signed up as a member and activated your account, you can sign in to perform tasks. If you have not yet signed up, go to Signing up to use Mercury eRecruit for the first time on page 8 first.
1. Open Mercury eRecruit. 2. Click Sign In at the top right of the screen. 3. Type in your username and password.
Tip: If you do not remember your password, click Forgot Password? under the Password field. Type in your email address, then click Next. Mercury eRecruit will send you an email that provides instructions for resetting your password.
4. Click Sign In. The Recruitment Requests screen appears. You are now signed in to Mercury eRecruit.
Note:
If you have been assigned any tasks, when you login you will automatically be brought to the My Tasks page.
1. Go to your email inbox, open the BlueCare online recruitment system password retrieval email, then
click the activation link. The Mercury eRecruit Change Password screen appears.
2. Type your new password into the New password field, then confirm your new password by typing it
in again into the Confirm password field. Your password must be between 8 and 20 characters long, and include at least one uppercase letter and one number.
1. Sign in to Mercury eRecruit. The Recruitment Requests screen appears. 2. Click your name in the top right of the screen. The screen displays your name and profile. 3. In the left-hand navigation, click Account Settings.
9
4. In the Email Alerts area, select the email alert categories that interest you, or clear the check boxes
if you have a selection that no longer interests you.
Viewing application history. See page 15. Uploading a resume. See page 11. Deactivating your account. See page 11.
Sign in to Mercury eRecruit. The Recruitment Requests screen appears. Add or change a photo
1. Click your name in the top right of the screen. 2. Click the Upload photo link. 3. Click Browse to locate the photo you want to upload, click Open, then click Save Image. Your photo
displays in the top left of the screen. You can upload the following file types: .jpg, .jpeg, .gif or .png.
1. Click your name in the top right of the screen. 2. In the left-hand navigation, click My Profile. 3. In the Personal Information area, click Edit, then update the fields as required. 4. Click Save.
Change your email address or username
1. Click your name in the top right of the screen. 2. In the left-hand navigation, click My Profile. 3. In the Sign-In Information area, one by one, click Edit next to the option you want to change, then
click Save. Change your password
1. Click your name in the top right of the screen. 2. In the left-hand navigation, click My Profile.
10
3. In the Sign-In Information area, click Edit next to the Password option. 4. Type in your current password. 5. Type in your new password.
Your password must be between 8 and 20 characters long, and include at least one uppercase letter and one number.
6. Retype your new password in the Confirm New Password field. 7. Click Save.
Add or change emergency contact details
1. Click your name in the top right of the screen. 2. In the left-hand navigation, click My Profile. 3. In the Emergency Contact Details area, click Edit, then update the fields as required. 4. Click Save.
1. Sign in to Mercury eRecruit. The Recruitment Requests screen appears. 2. Click your name in the top right of the screen. 3. In the left-hand navigation, click My Documents. 4. Click add new document below the My Documents area. 5. In the Add New Document area, type in the description of the document you are about to upload. 6. Click Browse, select the document you want, click Open, then click Save.
A link to your document displays on the screen.
Tip:
Click the bin icon to delete any documents you upload that you no longer want to store in Mercury eRecruit.
1. Sign in to Mercury eRecruit. The Recruitment Requests screen appears. 2. Click your name in the top right of the screen. 3. In the left-hand navigation, click Account Settings. 4. Click Deactivate account, then click OK on the confirmation message that appears.
You are automatically signed out and the Search Vacancies screen appears. To use system features other than Search in the future, youll need to sign up again. See Signing up to use Mercury eRecruit for the first time on page 8.
11
Mercury eRecruit User Guide Note: If you sign up again in the future, you will need to choose a different user name.
12
1. In the Search field, type in a reference number if you know it, the job title, or keywords then click
Search. The Search Results screen displays the results. From here, you can click the vacant position title to read more about the position and even apply for it. Note: When typing keywords, do not use commas to separate them. Instead, simply leave a space between each word.
1. Display the Search Vacancies screen by clicking Search Jobs in the top left of the screen. 2. Click Browse All Vacancies. The Search Results screen displays the results. From here, you can click
the vacant position title to read more about the position and even apply for it. Run an advanced search
1. Display the Search Vacancies screen by clicking Search Jobs in the top left of the screen. 2. Click Advanced Search. Five search fields display, which enable you to select options that filter your
vacant position search results so that the results match more closely what you are looking for.
3. Select appropriate options from within one or more of the search fields. For example in the All
Locations list, choose whether you want to search all locations, or whether you want to narrow your search to vacant positions within a certain area.
4. When you have made your selections, click Search. The Search Results screen displays the results.
From here, you can click the vacant position title to read more about the position and even apply for it.
1. Display the Search Vacancies screen by clicking Search Jobs in the top left of the screen. A list of all
open vacancies displays on the screen, with the most recently posted vacancy at the top.
1. Search for and display the vacancy you are interested in. 2. In the Search Results screen, click the title of the vacant position you are interested in. 3. Click the link next to Position Description. A file download dialog box appears. 4. From here you can:
Click Open to view the position description in the software used to create it, which is usually Word or PDF Print the open document, in the same way youd print any file Save the position description to your computer. To do this, click Save. The Save As dialog box appears. Browse to where you want to save the file on your computer, then click Save.
1. Sign in to Mercury eRecruit. The Recruitment Requests screen appears. 2. Search for and display the vacancy you are interested in. 3. In the Search Results screen, click the title of the vacant position you want to apply for. 4. Click Apply Now. The Apply for Position screen displays a summary of the position so you can check
you are applying for the right one
5. Click Next. 6. Type in your personal and contact details, then click Next. 7. Type in your residential and postal details (if different), then click Next.
Enter employment details
All fields on the screen that are marked with a red asterisk * are mandatory.
2. Click Next.
Attach supporting documents Note: Any file you attach to your application must be in Microsoft Word (.doc or .docx), Adobe Acrobat (.pdf) or Rich Text Format (.rtf). The file must be less than 2 megabytes in file size and the filename can only contain the letters AZ or numbers 09.
14
1. Attach supporting documents to your application by clicking Select. If your resume is already
uploaded in your profile, this displays by default as one of the Profile Documents. Select the radio button to the left of the document you want to add and then click Attach Selected Document. You can upload or change any extra documents you want to attach to your application, like a resume or covering letter.
Click Select, then Browse on the next page in the upload area. Select the document you want to upload, click Open, then click Save. A link to your document displays on the screen. Click Attach Selected Document. Now your document has been added to the application as well as to your profile for future applications.
3. Click Next.
Add referees
1. The Referees page will display all referees that exist in your profile, such as those that you have
added to previous applications. You can tick the box next to any existing referees that you would like to include with your application, or you can add additional referees. You must select between 2 and 4 referees. Click add new referee Type in the details of the referee Click Save to return to the Referees page, then tick the box next to the referee that you have added so that the referee is included with your application, click Next.
1. Answer each screening question by clicking the lists and selecting an option for each question. 2. Click Next.
Complete and submit the application
1. Answer the media query by selecting an option from the list, then complete the applicant
declaration fields.
2. Click Submit Application. The Apply for Position screen displays a message thanking you for your
application.
3. Click Interview Kit to view, download, save and then print (if applicable) the interview kit.
Tip: The interview kit is a Word or PDF file that contains all the information you need for the interview. Read it and print it out if necessary.
1. Sign in to Mercury eRecruit. The Recruitment Requests screen appears. 2. Click your name in the top right of the screen. 3. In the left-hand navigation, click My Application History. The screen displays a summarised view of
the positions you have applied for, and includes the status.
15
1. Click your name in the top right of the screen. 2. In the left-had navigation, click My Application History. 3. In the Action list, select View for the application you would like to view or print, then click Go. The
Application Details screen displays the application. Click tabs across the top of the screen to view the details.
4. To print your application, scroll to the bottom of the screen, then click Print.
Update an application
1. Click your name in the top right of the screen. 2. In the left-hand navigation, click My Application History. 3. In the Action list, select Update for the application you would like to change, then click Go. The Apply
for Position screen displays the first screen of the application, and includes a message advising that any changes you make will overwrite your original application. amendments, click Next. Continue making amendments or skipping screens by clicking Next until you arrive at the final screen.
4. Click Next and make amendments to information on the screen that appears. If you have no
5. Click Submit Application. The Apply for Position screen displays a message thanking you for your
application.
Note:
Withdraw an application If you change your mind about a position you have applied for and no longer want to be considered, you can withdraw your application.
1. Click your name in the top right of the screen. 2. In the left-hand navigation, click My Application History. 3. In the Action list, select Withdraw for the application you would like to change, then click Go. A
confirmation messages displays on the screen and you receive a system-generated email confirming that you have withdrawn your application. Reapply for a vacant position After you withdraw an application, you can reapply for it. Note: Your existing application is overwritten by the new application. The withdrawal will be visible to the recruiting manager.
1. Click your name in the top right of the screen. 2. In the left-hand navigation, click My Application History. 3. In the Action list, select Re-Apply for the application you would like to resubmit, then click Go. The
Apply for Position screen displays the first screen of the application you originally submitted, and includes a message advising that any changes you make will overwrite your original application.
16
4. Click Next and make amendments to information on the screen that appears. If you have no
amendments, click Next. Continue making amendments or skipping screens by clicking Next until you arrive at the final screen.
5. Click Submit Application. The Apply for Position screen displays a message thanking you for your
application.
17
Access saved recruitment requests to complete them. See page 20. Re-advertise a recruitment request. See page 21.
1. Sign in to Mercury eRecruit. The Recruitment Requests screen appears. 2. Hover over the Dashboard option on the left and a drop down menu will appear. 3. From the Dashboard menu, click New Request. The Recruitment Request screen appears.
Add position details
1. Select a Reason for Vacancy. 2. Type in the Advertised position title, a matching list of titles will populate to be selected from. This
will be the main title of the request, and will be visible to applicants if the position is advertised. It will also appear in any email correspondence relating to the request.
3. The Directorate will automatically be shown in the system, then click Next. The Recruitment
Request (Step 1 of 6) screen appears.
All fields on the screen that are marked with a red asterisk * are mandatory. Selection panel options are only visible if your organisation uses this functionality. Note, too, that not all vacant positions need a Selection Panel. Choose No for direct appointments.
5. In the Does this request require a Selection Panel? list, select Yes or No.
6. Click add selection criteria. The selection criteria pop-up window appears.
Note:
Adding selection criteria to the recruitment request helps you to sort through applicants. For example, adding yes and no scoring selection criteria provides a final tally for each applicant who answers the questions, and this is a useful comparison measure.
Choose whether the criteria are essential or desirable. Choose whether applicants must answer yes or no to a question. Create questions that help you to find an applicant with characteristics most suited to the position.
11. Repeat steps 510 to add more selection criteria for the applicant to answer. 12. Click Continue. The Recruitment Request (Step 2 of 6) screen appears 13. Entering employment information is mandatory. 14. Select the Salary from and to range. 15. Enter any Over Award % 16. Input the amount of Hours per week and select an Employment Status. 17. Enter the Roster details and a preferred Interview Date. 18. Click Continue. The Recruitment Request (Step 3 of 6) screen appears 19. In the Application Documents area you can list the documents you require applicants to attach when
applying for a vacancy.
20. Click add application document to add any other required documents to the request. 21. To remove an Application Document click Remove next to the document. 22. Select responses to the justification questions. 23. To add a position description, do one of the following:
Select Upload File, click Browse to locate the position description, select the file, and then click Open. Click Select From Library, click select file, click the position description you want to attach, then click OK.
Add advertising options In this step, you choose whether to advertise the recruitment request internally, externally or not at all. Note that Human Resources approves advertisements and position descriptions that are published to the internet or in print media
Internal & External the job is placed on external websites, and may be advertised in preferred newspapers and publications. Internal the job is advertised to BlueCare employees only. Internal Expression of Interest Only used for applicants to submit expressions of interest. No advertising required For direct appointments. You will need to give a reason for no advertising.
Tip:
If the Recruitment Request is for a direct appointment, select No advertising required in the Advertising Type list.
Internal & External, select from the list of preferred websites and publications, or type in the Others Not Listed Above field any others that you would like to advertise in. To choose more than 1 option hold down the Ctrl key on your keyboard. Internal or Internal Expression of Interest Only, type in the reason you are advertising only internally. 19
Note that this applies only to internet advertisements, and not to print media. from template to use existing advertisement text.
4. Type in the Advertisement text, or cut and paste from another document. You can also click Select 5. Select the check boxes for the Job categories and subcategories that apply to this vacant position.
These categories are used to automatically send emails to members who have elected to receive email alerts.
6. Upload or Select From Library a Physical Requirements Checklist. 7. Type in the Contact Person details. 8. Click Continue. The Approval Process (Step 5 of 6) screen appears.
Tip: To save your recruitment request before you complete it, click Save and Exit instead of Continue. You can access incomplete recruitment requests from the Dashboard and complete them at a later time. See page 20 for instructions.
1. Type in any approval process notes if required. 2. Type in the approvers email address as per the approval chain on the screen.
The approvers email address must be registered in Mercury eRecruit. If the approver is not a registered user in Mercury eRecruit, please contact that person and ask them to register. In this case, you should click Save and Exit instead of Continue to save your request and submit it after the approver registers in the system. Each approver nominates the next person in the approval chain when they approve the request, so you can nominate only one approver. recruitment request you have created and are about to submit.
3. Click Continue. The Recruitment Request Details (Step 6 of 6) screen displays a summary of the new
Tip:
To save your recruitment request before you complete it, click Save and Exit instead of Continue. You can access incomplete recruitment requests from the Dashboard and complete them at a later time. See page 20 for instructions.
1. Check the details of the new recruitment request. 2. Click Edit to change any details. 3. Click Print to print a summary of the recruitment request. 4. Click Submit for Approval. The Recruitment Request screen displays a message confirming that the
request has been created and sent to the approver for approval. the system.
5. Click Continue. The Recruitment Requests screen displays a summary of all recruitment requests in
2. If you know the position title or ID, type either of these in the Search field then click Search.
Alternatively, in the Status list, select Incomplete. The list of recruitment requests in the bottom half of the screen narrows to show only the requests with the status you chose. Click filter by owner. A Select Owner pop-up window appears. Type or select the owners name, then click Save. Request screen appears.
3. Narrow the results further by selecting the name of the recruitment request owner. To do this:
4. When you find the recruitment request you want to complete, click the position title. The Manage 5. Click Complete Request under Manage Request. The Recruitment Request (Step 1 of 6) screen
displays any saved information for this request. You can also change ownership of the request by clicking Change Owner.
6. Continue by following the steps for Creating a new recruitment request from step 4 (on page 18).
1. Sign in to Mercury eRecruit. The Recruitment Requests screen appears. 2. If you know the position title or ID, type either of these in the Search field then click Search.
Alternatively, in the Status list, select the status to filter by. The list of recruitment requests in the bottom half of the screen narrows to show only the requests with the status you chose. See Understanding the status of recruitment requests on page 26. Click filter by owner. A Select Owner pop-up window appears. Type or select the owners name, then click Save. Request screen appears.
3. Narrow the results further by selecting the name of the recruitment request owner. To do this:
4. When you find the recruitment request you want to access, click the position title. The Manage
1. Sign in to Mercury eRecruit. The Recruitment Requests screen appears. 2. In the Status list, select Archived. The list of recruitment requests in the bottom half of the screen
narrows to show only archived requests.
3. Click the recruitment request you want to review. The Manage Request screen appears. 4. Click View request under Manage Request. 5. Review the information on the screen. 6. Click Dashboard to return to the Recruitment Requests screen, which displays all requests.
Re-advertising a position
Follow this procedure if you want to re-advertise a past position.
1. Sign in to Mercury eRecruit. The Recruitment Requests screen appears. 2. In the Status list, select Archived. The list of recruitment requests in the bottom half of the screen
narrows to show only archived requests.
3. Click the recruitment request you want to re-advertise. The Manage Request screen appears.
21
4. In the Manage Request area, click Readvertise (to the right of the screen). 5. In the Readvertising reason pop-up window, type in the reason, then click Readvertise. The
Recruitment Request (Step 1 of 4) screen appears.
6. Continue by following the steps for Creating a new recruitment request from step 4 (on page 18).
22
1. Sign in to Mercury eRecruit. The Recruitment Requests screen appears. 2. If you know the position title or ID, type either of these in the Search field then click Search.
Alternatively, in the Status list, select Awaiting Approval. The list of recruitment requests shown in the bottom half of the screen narrows to display only those requests awaiting approval. Request screen displays the status of the request and the system activities recorded against this request to this point in time.
3. When you find the recruitment request you want to view, click the position title. The Manage
4. Click Dashboard to return to the Recruitment Requests screen, which displays all requests and their
status.
Managing approvals
Follow this procedure to check if there are any recruitment requests that you have to approve before they can be advertised. When there is a recruitment request awaiting your approval, you can choose from one of four options to progress the request: Approve Disapprove Reallocate Approve and send to Human Resources for processing. Approve recruitment requests
1. Sign in to Mercury eRecruit. The Recruitment Requests screen appears. If you have current tasks
already assigned to you, it will log you into the My Tasks page automatically.
2. From the Dashboard menu, click My Tasks. The My Tasks screen displays a list of recruitment
requests awaiting your approval.
3. Click the recruitment request that you want to approve. The Request Details screen displays details
of the recruitment request for your review and approval.
Type a note about the approval in the Add new note field if required In the Action list, select Approve Type or select the next approvers name as per the approval chain on the screen. The approvers email address must be in Mercury eRecruit. If the approver is not a registered user in Mercury eRecruit, please contact that person and ask them to register. You cannot approve and enter the next person in the chain unless they are registered in the system. This is usually your next up manager. Click Continue. The Approval to Recruit screen displays a message confirming the request has been forwarded to the next approver.
23
Mercury eRecruit User Guide Note: If you are the final delegated approver in the chain, at step 4, select Approve and send to Organisation Development for processing instead of Approve. In this case, you dont need to select another approver before you click Continue.
1. Sign in to Mercury eRecruit. The Recruitment Requests screen appears. 2. From the Dashboard menu, click My Tasks. The My Tasks screen displays a list of recruitment
requests awaiting your approval.
3. Click the recruitment request that you want to disapprove. The Request Details screen displays
details of the recruitment request for your review and approval.
Type a note about why you arent going to approve the request in the Add new note field In the Action list, select Disapprove Click Continue. The Approval to Recruit screen displays a message confirming the disapproval has been recorded and the request has been returned to the originator.
Re-allocate recruitment requests Re-allocate the recruitment request to another approving manager when you are unavailable to approve it.
1. Sign in to Mercury eRecruit. The Recruitment Requests screen appears. 2. From the Dashboard menu, click My Tasks. The My Tasks screen displays a list of recruitment
requests awaiting your approval.
3. Click the recruitment request that you want to reallocate. The Request Details screen displays
details of the recruitment request.
Type a note about why you are reallocating the request to another approving manager in the Add new note field In the Action list, select Reallocate In the Next to approve list, type or select the approver to whom you want to allocate the approval task Click Continue. The Approval to Recruit screen displays a message confirming the reallocation has been recorded and the request has been forwarded to the next approver.
Approve and send recruitment requests to Human Resources for processing Use the Approve and send to Human Resources for processing list option if you are: The last delegated approver in the chain of approval Re-advertising a recruitment request, and you want to send the request straight to Human Resources for processing. 24
1. Sign in to Mercury eRecruit. The Recruitment Requests screen appears. 2. From the Dashboard menu, click My Tasks. The My Tasks screen displays a list of recruitment
requests awaiting your approval.
3. Click the recruitment request that you want to approve and send to Human Resources. The Request
Details screen displays details of the recruitment request.
Type a note about why you are approving and sending this request to Human Resources in the Add new note field In the Action list, select Approve and send to Human Resources for processing Click Continue. The Approval to Recruit screen displays a message confirming the request has been forwarded to Human Resources for processing.
25
Advertising Now when a recruitment request is processed and the advertising start date and current system date match Advertising Now when the recruitment request has a status of Scheduled for Advertising and the advertising start date and current system date match.
Applicant Management
This status indicates that the vacancy has ceased advertising (or did not require advertising), and applicants can be managed in the system. The status automatically updates to:
Applicant Management when a recruitment request is processed and it doesnt require advertising Advertising Management when the recruitment request has a status of Advertising Now and the advertising end date and current system date match.
Appointment Checklist
This status indicates that there are appointment checklists awaiting completion for one or more applicants. The status automatically updates to Appointment Checklist when all New employee details forms are completed for all successful applicants. This status indicates that the recruitment request has been closed or is inactive and requires no further action.
Archived
26
Mercury eRecruit User Guide Status Awaiting Approval How it works This status indicates that the recruitment request is awaiting a users approval. The status automatically updates to Awaiting Approval when a recruitment request is sent for approval. This status indicates that the recruitment request was not approved. If the owner of the request wants to proceed, they will make changes and resubmit the request for approval. The status automatically updates to Awaiting Changes when a recruitment request is not approved. This status indicates that the recruitment request is approved for processing. The status automatically updates to Awaiting Processing when the final approver selects Approve and send to The Recruitment Team for processing from the list of available actions. This status indicates that all offers are complete for all successful applicants. The status automatically updates to Completed when all offers have been completed in the system for all successful applicants. This status indicates that recruitment request, though started, has not yet been sent for approval. This is the default status of a new recruitment request before it is sent for approval. This status indicates that all applications are processed and successful applicants are added. The status automatically updates to New Employment Details when one or more successful applicants exist and no applicants are in the New and Unsorted or For Interview applicant groups. This status indicates that all appointment checklists are complete and one or more offers need to be generated for successful applicants. The status automatically updates to Offer Management when all appointment checklists are completed for all successful applicants. This status indicates the recruitment request is on hold, pending review. This status indicates that the vacancy will be advertised on the advertising start date set in the system. The status is automatically updated to Scheduled for advertising when the recruitment request is processed and has an advertising start date that is later than the current system date.
Awaiting Changes
Awaiting Processing
Completed
Incomplete
Offer Management
You can add one or more Selection Panels to a recruitment request after the request has been processed by Human Resources and before adding applicants to the position. 27
Mercury eRecruit User Guide If a role has a Selection Panel, the recruitment request owner and Selection Panel convenor can view comments made by the committee about the New and Unsorted applicant group.
1. Sign in to Mercury eRecruit. The Recruitment Requests screen appears. 2. Search for the recruitment request.
3. Click the vacancy you want to add a Selection Panel to. The Manage Request screen appears. 4. In the Request Summary area, click Selection Panel and Interview Blocks on the right-hand side. 5. In the Selection Panels area, click add a Selection Panel. The Selection Panels screen appears. 6. Type in a title. 7. To add a convenor other than yourself (your name is the default convenor), delete your name and
type in the email of the convenor you choose, then click Save. The Convenor is automatically added to the Selection Panel. clicking Save. The panel member must already be registered in Mercury eRecruit and be assigned the appropriate role so that they can access candidate information. If the panel member is not a registered user in Mercury eRecruit, please contact that person and ask them to register. An independent member is one drawn from another business unit or an external person. If external they would need to register in the system first. As the Convenor, you will need to contact Human Resources to have that person added to the appropriate role so that they can access candidate information. To check if a panel member is already registered in Mercury eRecruit, or to have them assigned the appropriate role, please contact Human Resources.
8. Add independent members and panel members as required by typing in their email addresses and
1. Sign in to Mercury eRecruit. The Recruitment Requests screen appears. 2. Search for the recruitment request.
3. Click the request you require. The Manage Request screen appears. 4. Click Selection Panel and Interview Blocks.
28
5. In the Selection Panels area, click Edit to the right of the committee name you want to work on. The
Selection Panels screen appears.
If the committee is not yet activated, click Send Reminder Emails to trigger reminder invitations to panel members who have not yet accepted or declined. If at least two panel members have accepted their invitation, click Activate Committee. If the committee has been deactivated because it needed to be changed, click Reactivate Committee after all changes are made. Click Delete Committee if you no longer require a Selection Panel for the vacancy.
1. Sign in to Mercury eRecruit. The Recruitment Requests screen appears. 2. Search for the recruitment request.
3. Click the vacancy you require. The Manage Request screen appears. 4. Click New and Unsorted. The Applicant List area displays new applicants you havent yet reviewed. 5. Click the name of the applicant you want to review. The Application Details screen displays the
personal details, contact details and employment details. letter and/or their resume. Click each link to view the document that is attached.
6. Click Supporting Documents in the left-hand navigation to display links to the applicants covering
7. Click Selection Criteria Response in the left-hand navigation to display the applicants answers to the
selection criteria you entered in your recruitment request.
8. Click Declarations in the left-hand navigation to display the applicants answers to the Declaration
questions.
9. Click Application History in the left-hand navigation to view historical data for this particular
application.
10. Click Notes to see any notes that have been added to the system during the application process. 11. Click Selection Panel Recommendation Details to view any comments made by the Selection Panel
allocated to this recruitment request (if applicable). If you are a member of the Selection Panel for this vacancy, type your recommendations in here in the comment box and select if you want to Recommend for Interview or Recommend as Unsuccessful. Note that not all vacant positions need a Selection Panel. See the next section for more information.
Note:
12. Click Unsorted in the breadcrumb trail, just below the Dashboard link to display the New / Unsorted
Applicants screen.
13. Select the check box next to the applicant you just reviewed. 14. In the Bulk Actions list, select one of the following options then click Apply. If you selected:
Move selected applicants to interview list, this moves the applicant to the For Interview group (also known as the shortlist). You can now schedule an interview. See page 31 for instructions. 29
Move selected applicants to unsuccessful list, this moves the applicant to the Unsuccessful or Withdrawn group. You will need to notify the applicant that they were unsuccessful. See page 33 for instructions. Withdraw selected applicants, this will move the applicant to the Unsuccessful or Withdrawn group. Because the applicant has indicated to you that they no longer want to apply for the vacancy, no further action is required. See page 33 for instructions. Print selected applicants, this converts the applicants details, including any supporting documents uploaded with their application, into a PDF that you can download, save or print. The applicant remains in the New and Unsorted group until you decide which option to apply to their application.
1. Sign in to Mercury eRecruit. The Recruitment Requests screen appears. 2. Search for the recruitment request.
3. Click the vacancy you require. The Manage Request screen displays. 4. In the Applicant Groups area, click New and Unsorted. The New / Unsorted Applicants screen
appears.
5. Click the name of the applicant you want to review. 6. Review the application and add your notes using the system.
See step 11 in Reviewing new applications, sorting or printing them on page 29 for instructions.
1. Sign in to Mercury eRecruit. The Recruitment Requests screen appears. 2. Search for the recruitment request.
3. Click the vacancy you require. The Manage Request screen displays. 4. In the Applicant Groups area, click New and Unsorted. The New / Unsorted Applicants screen
appears.
5. In the Offline / Late Applications area at the bottom, click add offline / late application. The Offline /
Late Applications screen appears.
6. If you have an email for this applicant, select Yes and then type in the email. If you dont select No. 7. Click Next. 8. If you entered an email, the system looks for a match and displays the applicants details on the
screen. If they are correct, click Save and Complete. A confirmation message displays. End of procedure. If the details you have about the applicant do not match whats on the screen, click Previous, then go to the next step.
9. If you didnt enter an email, you need to complete the applicants details.
30
Type in the applicants personal, residential and postal address and contact details, clicking Next to move through each screen. Click Save and Complete. A confirmation message displays. All fields on the screen that are marked with a red asterisk * are mandatory.
Note:
1. Sign in to Mercury eRecruit. The Recruitment Requests screen appears. 2. Search for the recruitment request.
3. Click the vacancy you require. The Manage Request screen displays. 4. Click Selection Panel and Interview Blocks.
Add an interview block
1. In the Interview Blocks area, click add an interview block. The Create Interview Block pop-up window
appears.
2. Type in the title. 3. Select the interview date. 4. Select the interview start and end times. 5. Select the interview duration. 6. Type in details of where the interviews will be held. 7. Click Save. The new interview block displays in the Interview Blocks area.
Allocate times to applicants
1. Click View next to the interview block you want to add applicants to. The Interview Block screen
displays the interview block summary and time slots ready to allocate to applicants.
2. In the Interview Schedule area, click Allocate for the first time you want to allocate. 3. Select the applicant you want to add to this time slot, select the status Mail not Sent from the list,
then click Save. This list automatically populates with any applicants who were moved to the For interview group during the review process.
1. Select the check boxes to the left of the applicants you have scheduled, select Send Interview Invite
Email (at the bottom of the screen), then click Apply. If you selected any applicants without an email, an error message displays on the screen. To fix this, select them next but choose Generate Interview Invite Letters instead. In both cases, a standard letter screen displays, inviting the applicant to the interview. Send Emails Generate PDF (if the applicant is offline). In this case, save the PDF, print it and send a hardcopy to the applicant. 31
1. Sign in to Mercury eRecruit. The Recruitment Requests screen appears. 2. Search for the recruitment request.
3. Click the vacancy you require. The Manage Request screen displays. 4. In the Applicant Groups area, click For Interview. The Applicants for Interview screen appears. 5. Click Click here to send bulk interview invite to unallocated candidates and allow them to pick
interview time. A screen displays showing a list of candidates who do not yet have an interview allocated, and the content of an email they will receive. The candidate receives an email inviting them to click a link to select an interview time (or to decline the interview). This action updates the system.
3. Click the vacancy you require. The Manage Request screen displays. 4. Click Selection Panel and Interview Blocks. 5. In the Action column under Interview Blocks, click View. The Interview Block screen appears. 6. Click Edit to the right of the candidate whose interview time you want to change. 7. Select Not allocated in the Status list, then click Save. 8. Click Allocate to the right of the new interview time, then select the candidate name from the
Allocate list.
9. Select Accepted in the Status list, then click Save. 10. Notify the applicant of their new interview time. See page 31 for instructions.
1. Sign in to Mercury eRecruit. The Recruitment Requests screen appears. 2. Search for the recruitment request.
3. Click the vacancy you require. The Manage Request screen displays. 4. In the Applicant Groups area, click Recommended or Eligible. The Recommended / Eligible
Applicants screen appears.
32
5. In the Recommended Applicants List area, click add to recommended list. The Add Recommended
Applicant screen appears.
6. Select the applicant name and type in your reasons for recommending them, then click Next. The
applicant now displays in the recommended list.
7. In the Eligible Applicants List area, click add to eligibility list. The Add Eligible Applicant screen
appears.
8. Select the applicant name and type in your reasons for considering them eligible, then click Next.
The applicant now displays in the Eligible list.
1. Sign in to Mercury eRecruit. The Recruitment Requests screen appears. 2. Search for the recruitment request.
3. Click the vacancy you require. The Manage Request screen displays.
Add successful applicants
1. In the Applicant Groups area, click Successful Applicants. The Successful Applicants screen appears. 2. In the Successful Applicants area, click add successful applicant.
Note: Applicants must be in the Recommended or Eligible applicant group before you can select them as the successful applicant.
3. In the Applicant list, select the applicant to whom you want to offer the position, then click Next. The
New Employment Details screen appears.
All fields on the screen that are marked with a red asterisk * are mandatory.
The screen displays a message stating that the new employee details are saved and that Human Resources will process the application. The applicant you chose now appears in the list of Successful Applicants.
4. Click Continue.
3. Click the vacancy you require. The Manage Request screen displays. 4. In the Applicant Groups area, click Unsuccessful or Withdrawn. The Unsuccessful / Withdrawn
Applicants screen appears.
5. Select the check boxes to the left of the applicants you want to send a rejection letter or email to,
select Send Unsuccessful Email, then click Apply. If you selected any applicants without an email, an error message displays on the screen. To fix this, select them next but choose Send Unsuccessful Letter instead. In both cases, a standard letter screen displays, inviting the applicant to the interview.
Send Emails, or Generate PDF (if the applicant is offline). In this case, save the PDF, print it and send a hardcopy to the applicant.
1. Sign in to Mercury eRecruit. The Recruitment Requests screen appears. 2. Search for the recruitment request.
3. Click the vacancy you require. The Manage Request screen displays. 4. In the Applicant Groups area, click Unsuccessful or Withdrawn. The Unsuccessful / Withdrawn
Applicants screen appears.
5. In the Unsuccessful Applicants List select the check boxes to the left of the applicants you want to
reinstate, select Move selected applicants to interview list or Move selected applicants to unsorted list, then click Apply.
Note:
Applicants in the Withdrawn Applicants list cannot be reinstated. They must login to their eRecruit account and reapply for the position.
34
A contract is requested automatically when a successful applicant is added. The system automatically closes recruitment requests when all positions have been filled and unsuccessful applicants have been notified.
35
Section 8. Index
accounts........................................................... change......................................................10 create..........................................................8 deactivate.................................................10 applicants......................................................... reinstate....................................................34 successful..................................................33 unsuccessful..............................................33 application history........................................15 bulk invites...................................................32 contracts.......................................................35 interview blocks............................................31 interview kits................................................15 job alerts.........................................................9 log in...............................................................9 Mercury eRecruit............................................... access the system.......................................8 interface......................................................5 passwords......................................................... forgotten.....................................................9 reset............................................................9 profiles.............................................................. add resumes.............................................10 change address.........................................10 change email.............................................10 change phone number..............................10 password...................................................10 upload photo.............................................10 view applications.................................10, 15 view user name.........................................10 recruitment process.......................................... flowchart.....................................................5 system roles................................................5 recruitment requests........................................ create........................................................18 disapprove................................................24 manage.....................................................23 re-advertise...............................................21 re-allocate.................................................24 status table...............................................26 register...........................................................8 rejection advices...........................................35 resumes............................................................ 36 delete........................................................11 upload.......................................................11 sign in.............................................................9 sign up............................................................8 status................................................................ Advertising now.........................................26 Applicant management.............................26 Appointment checklist...............................26 Archived....................................................26 Awaiting approval......................................27 Awaiting changes......................................27 Awaiting processing..................................27 Completed.................................................27 Incomplete................................................27 New employee details...............................27 Offer management....................................27 On hold......................................................27 Scheduled for advertising..........................27 vacant positions................................................ add applicants...........................................30 search.......................................................13
37