Matriz Ansoff
Matriz Ansoff
Matriz Ansoff
ADVISOR
A message from Steve Peet
HELLO again, and welcome to another edition of Student Advisor. In this issue, we are presenting you with the first in a series of articles on applying strategic fools of management. Mark Richardson's and Carl Evans's article on Applying Ansoff's Matrix is a thorough and succinct guide to this essential tool. They then provide us with a Case History of the matrix in action through their own professional experiences of using it at the University of Worcester Business School. The correspondence I have received from you, and the many conversations I have enjoyed with our readers, have confirmed something that 1 have always known - namely that there is a great thirst for knowledge out there, and that this continues long after you have ceased to be students and gained your lAM qualifications.
In a sense, we never stop learning and with this thought in mind, the article which follows (as weli as later ones in the series) will seek to inform not only students of the Institute, but also the many qualified lAM professionals who ai . committed to Continuous Professional Development and best practice in the field of Administrative Management.
Don't forget. If you have any thoughts or feedback, or if you would like to make any contributions to Stud&it Advisor, please contact me through Roy Bass on roybwamersgraup.co.uk
Figure 1 r
Existing Market ,ew Market Market Development Existing Product New Produc Development Diversification
Market Penetration
Through this route, an organisation will seek to increase its share of an existing market with its current products. This may Involve persuading existing users to use more, persuading nonusers to use, or attracting users from competitors. In this case, there will be an emphasis on competitive pricing, more effective use of marketing communication, or trying to encourage increased usage by existing customers, possibly through a loyalty or reward scheme.
in target student numbers of 50%, to be achieved over four years. It was apparent that if the Business School were to continue with its existing course offer and stance to the market, there would be a large gap between organisational growth requirements and the Business School's capacity to deliver growth. Figure 3: The Strategic Planning Gap Objective Strategic Planning GAP Forecast
Market Development
In this case, an organisation will seek to identify or create new market segments for its current product offer. The challenge here is to identify genuine and sustainable market segments.
Product Deveiopment
This involves the development of new products to sell in current markets. This activity could include enhancements to existing products, extensions to the existing product range, or genuine product innovation. However, the risks associated with new product development are well known. Time (Years)
It was apparent that the Strategic Planning Gap identified above could only be filled by a combination of: 1, Market Penetration Strategies 2. Market Development Strategies 3, Product Development Strategies 4. Diversification Strategies Figure 4: Closing the Strategic Planning Gap Objective Strategic 2 Planning GAP
Forecast
Diversification
Diversification involves producing entirely new product propositions for new markets. This is the riskiest of the four strategic approaches, especially, as Jobber (2006) notes, if it is not built upon existing core competences of the business. Figure 2: Ansoff's Matrix - Risk Analysis
(Figures indicate notional levels of risk) Ansoff's matrix therefore offers a useful tool for organisations to consider a range of strategic options for growth. This was the scenario faced by the University of Worcester Business School.
Time (Years)
lit
I
Market Penetration
Improved marketing communications' notably enhancements to content and navigability of UCAS and University Websites and enhancements to the University prospectus, The development of a Business School prospectus and introduction of newsletters distributed to prospective students. Increased the number of open days.
Market Development
The newly gained University status was felt to broaden appeal across the UK and in overseas markets.
Product Development
The development of a new portfolio of undergraduate programmes: comprising 32 named awards, including 9 specialist pathways, The launch of an optional 1 -year business placement scheme
Diversification
The launch of four international "top-up" awards aimed at international markets, Entering into an agreement with the Anglo-Italian Institute (Ail) for the University of Worcester BA (Hons) Business Management degree to be delivered in English at the All in Rome,
References
Ansoff, H, 1.09S7) Strategies for Diversification, Harvard Business Review, 25(5), pp, 113-125,
Jobber, D, (2006) Principles and Practice of Marketing. 5th Ed. Berks, McGraw-Hill, Johnson, G, Scholes, K, and Whittington, R, (2006)
Exploring Corporate Strategy. Text and Cases. Harlow, FT Prentice Hall,