Travel Agency Questionnaire
Travel Agency Questionnaire
Travel Agency Questionnaire
1. Which promotional strategy is being used most frequently by your agency? Advertising A. B. C. D. E. F. G. H. I. J. Print Advertising (newspapers, magazines, brochures, flyers) Outdoor Advertising (billboards, kiosks, trade shows and events) Broadcast Advertising (television, radio and internet) Covert Advertising (advertising in movies) Surrogate Advertising (advertising indirectly (banned by law) Public Service Advertising (advertising for social causes) Celebrity Advertising Journal Article (to date no clear conformity exists on scholarly refereed and non refereed publications) Contribution to weekly/daily newspaper Loose leaf publications (these can only be reported the first time as a scholarly publication.
Public Relations: A. Media Relations (TV, newspaper, magazine, internet) B. Newsletters (used by marketers to maintain regular communication w/ their current and potential customers) C. Special Events (to catch media attention for arouse public interest) D. Speaking Engagements (speak in front of industry conventions)
Promotions A. B. C. D. E. Personal Selling Product Demonstration Yellow Page Listing Newsletters Flyers
3. If there were no special promotions, would there still be clients coming to your agency? Yes No
4. Does internet advertising give a lot of help to increase the sales and add more clients to your promotion? Yes No
5. How about other advertising agents like printing, television or radio advertisements, do they also help increase the sales and get more clients? Yes No
6. Would having a good PR attract more clients to come into your Travel agency? Yes No
8. Do you remind your clients about the personal rates of your tour packages, promos and seasonal packages? Yes No
9. How about some other travel services, do you always accept them? Yes No
10. Do you think that marketing strategy is important in the preferences of Travel agencies? Yes No
12. Do you identify the type of consumer you want based on your marketing strategy? Yes No
13. Do you have more knowledge about the market of the products of your agency that you deal with customer? Yes No
14. Do you think that knowing your consumer is important in making strategy? Yes No
15. Do you think that budget has an important role to play in the process of making your own marketing strategy? Yes No
16. Does your promos and travel packages clearly communicate in what you are about you want them to know and understand? Yes No
17. Are your packages and promos effectively different from other travel agencies? Yes No
18. Do you know your most profitable customer and are you targeting prospects that look like your best customer? Yes No 19. Do you think that you gain more marketing advantages by offering great packages and promos in your agencies with a greater value? Yes No
20. Do you understand what the factors considered by potential travelers in selecting your product and services are you focusing your marketing campaigns on those factors? Yes No
Yes No 23. Do you think that having these promotional strategies can gain more profit? Yes No
24. If you use these promotional strategies, do you think that your agency will be known for its products and services? Yes No
25. When does your agency use promotional activities? All around year During the tourism season.
Before the season (please specify the month or duration) ___________________________________________________________________ Others (please specify) ___________________________________________________________________
Name (Optional): Gender: Name of Travel Agency: Ownership: Government_____ Private _____ Other _____
For Travel Agency 1. Which promotional strategy is being used most frequently by your agency? Advertising A. B. C. D. E. F. G. H. I. J. print advertising (newspapers, magazines, brochures, flyers) outdoor advertising (billboards, kiosks, trade shows and events) broadcast advertising (television, radio and internet) covert advertising (advertising in movies) surrogate advertising (advertising indirectly (banned by law) public service advertising (advertising for social causes) celebrity advertising journal article (to date no clear conformity exists on scholarly refereed and non refereed publications) contribution to weekly/daily newspaper loose leaf publications (these can only be reported the first time as a scholarly publication.
Public Relations: A. media relations (TV, newspaper, magazine, internet) B. newsletters (used by marketers to maintain regular communication w/ their current and potential customers) C. special events (to catch media attention for arouse public interest) D. speaking engagements (speak in front of industry conventions)
Promotions A. B. C. D. E. personal selling product demonstration yellow page listing newsletters Flyers
1. When does your agency use promotional activities? All year round During peak season. Before the season (please specify the month or duration) ___________________________________________________________________ Others (please specify) ___________________________________________________________________
For Travel Agency Question 1. Do you usually give promotional discounts to your clients? Yes No
2. If there were no special promotions, would there still be clients coming to your agency?
3. Does internet advertising give a lot of help to increase the sales and add more clients to your promotion?
4. How about other advertising agents like printing, televisions or radio advertisements, do they also help increase the sales and get more clients?
5. Would having good public relations attract more clients to come into your travel agency?
7. Do you remind your clients about the personal rates of your tour packages, promos and seasonal packages?
8. How about some other travel services, do you always accept them?
9. Do you think that marketing strategy is important in the preferences of travel agencies?
11. Do you identify the type of consumer you want based on your marketing strategy?
12. Do you have more knowledge about the market of the products of your agency that you deal with customer?
13. Do you think that knowing your consumer is important in making strategy?
14. Do you think that budget has an important role to play in the process of making your own marketing strategy?
15. Does your promos and travel packages clearly communicate in what you are about you want them to know and understand?
16. Are your packages and promos effectively different from other travel agencies?
17. Do you know your most profitable customer and are you targeting prospects that look like your best customer?
18. Do you think that you gain more marketing advantages by offering great packages and promos in your agencies with a greater value?
19. Do you understand what the factors considered by potential travelers in selecting your product and services are you focusing your marketing campaigns on those factors?
22. Do you think that having these promotional strategies can gain more profit?
23. If you use these promotional strategies, do you think that your agency will be known for its products and services?