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How to check alarm ALM-1817 M3UA destination entity is inaccessible Why this alarm is generated:This alarm is generated when

all routes from the local office to the M3UA destin ation entity are unavailable, or the M3UA destination entity is deactivated. How to check Run Cmd DSP M3DE +++ RC-G-xxx 2011-07-27 18:52:38+05:30 O&M #9148258 %%DSP M3DE: DENM="FDBD-STP-03-TK-NI3"; %% RETCODE = 0 Operation succeeded M3UA Destination Entity Status -----------------------------Destination Entity Name Congestion Info Status Server Name (Number of results = 1) --END.

= = = =

FDBD-STP-03-TK-NI3 (Example) Not Congested Inaccessible LOCAL

In above case one need to check for the alarm

ALM-1815 M3UA route is unavailable

Then Check for the Link set by cmd DSP M3LSK +++ RC-G-XXXX 2011-07-27 19:02:04+05:30 O&M #9148445 %%DSP M3LKS: LSNM="FDBD-STP-03-TK-NI3";%% RETCODE = 0 Operation succeeded M3UA LinkSet Title -----------------LinkSet Name = FDBD-STP-03-TK-NI3 M3UA LinkSet Status = Inactive Server Name = LOCAL (Number of results = 1) --END

Then to confirm the IP of the Above Linkset give the cmd LST M3LNK +++ RC-G-XXXX 2011-07-27 19:05:51+05:30 O&M #9148526 %%LST M3LNK: LSNM="MUMB-STP-03-TK-NI3", LTP=LOCAL;%% RETCODE = 0 Operation succeeded M3UA link table --------------Link name WBSG module number Linkset name Local IP address1 Local IP address2 Local port number Peer IP address1 Peer IP address2 Peer port number Client/Server mode Transfer model QoS flag TOS/DSCP value Whether to check quality Server name Domain name Link number MUMB-STP-03-TK-NI3-0 139 MUMB-STP-03-TK-NI3 10.235.33.84

255.255.255.255 4100 Client side True MUMB-STP-03-TK-NI3-1 141 255.255.255.255 4101 1 Client side True MUMB-STP-03-TK-NI3-2 142 255.255.255.255 4102 4 Client side True MUMB-STP-03-TK-NI3-3 143 255.255.255.255 4103 5 Client side True (Number of results = 4) 0 --END

LOCAL

LOCAL

LOCAL

LOCAL

10.239.43.43 255.255.255.255 Economize bandwidth TOS MIN_COST PUBLIC 2 MUMB-STP-03-TK-NI3 10.235.33.85 10.239.43.43 255.255.255.255 Economize bandwidth TOS MIN_COST PUBLIC 2 MUMB-STP-03-TK-NI3 10.235.33.84 10.239.43.44 255.255.255.255 Economize bandwidth TOS MIN_COST PUBLIC 2 MUMB-STP-03-TK-NI3 10.235.33.85 10.239.43.44 255.255.255.255 Economize bandwidth TOS MIN_COST PUBLIC 2

1000

1000

1000

1000

Engineer will get the Local IP and Destination IP from this o/p. From Local IP Engineer can get the Module number (WIFM Board) for the ping trace s. LST FECFG. ++ RC-G-CXXX 2011-07-27 19:14:16+05:30 O&M #9148719 %%LST FECFG:;%% RETCODE = 0 Operation succeeded FE Configure Information -----------------------WIFM module number Local IP address Subnet mask Default gateway Etherne t attribute Stability Option 132 10.235.33.84 (100M,full duplex) ARP Detect 133 10.235.33.85 (100M,full duplex) ARP Detect (Number of results = 2) --END 255.255.255.240 10.235.33.81 255.255.255.240 10.235.33.81 Full100 Full100

How to Put Trace? Go to Maintenance tab in MSC LMT at left bottom. For the Module number one can check from the Local IP. Local Ip is defined to the WIFM Board in MSC. Same can be checked from the cmd

After Putting traces check for one more cmd.

LST SCCPDSP by this cmd we can check the DSP point code. Then run the cmd DSP SCCPDSP +++ RC-G-XXX 2011-07-27 19:22:18+05:30 O&M #9148899 %%DSP SCCPDSP: DPC="4a2";%% RETCODE = 0 Operation succeeded Querying result of signaling point status ----------------------------------------Module number = 22 DPC INDEX = 1 DSP name = MUMB-STP-03-TK Status of signaling point = Prohibit SCCP status = Prohibit Congestion Status = Not Congested LOAD_DPCINDEX 0 = Allow Server Name = LOCAL (Number of results = 1) --END Also Check for the SCCPSNN +++ RC-G-MUMB-MSC-01-HU 2011-07-27 19:34:33+05:30 O&M #9149268 %%LST SCCPSSN: LTP=LOCAL;%% RETCODE = 0 Operation succeeded SCCP SSN table -------------SSN name Network indicator Server name Domain name SSN index AUTOADDED-SSN26 01B04 LOCAL PUBLIC FDBD-STP-03-TK-SCMG 01B04 LOCAL PUBLIC MUMB-STP-03-TK-SCMG 01B04 LOCAL PUBLIC RC-G-MUMB-BSC-01-HU-BSSAP 01B04 LOCAL PUBLIC National 26 National 4 National 5 National 10

SSN

SPC

OPC

reserved network RANAP 0x8E H'001B04 H'0 reserved network SCMG 0x01 reserved network SCMG 0x01 H'0004A3 H'0 H'0004A2 H'0

reserved network BSSAP 0xFE H'001AF6 H'0

From Above Engineer will get the OPC and DSP with Network indicator. +++ RC-G-MUMB-MSC-01-HU 2011-07-27 19:35:48+05:30 O&M #9149299 %%DSP SCCPSSN: NI=NATB, SPC="4a2", OPC="1b04", SSN=SCMG;%% RETCODE = 0 Operation succeeded Querying result of SCCP sub-system status ----------------------------------------Sub-system status = Prohibit Standby sub-system status = Prohibit CSCC Wait Agree Flag = FALSE

Test Flag = FALSE Ignore SST Flag = FALSE Server Name = LOCAL (Number of results = 1) --END If ping traces is getting RTO s then escalate to concern and wait.

After ping traces get connectivity check below cmds for the DSP connecti vity and all the prohibit stats should Allow. DSP SCCPDSP DSP SCCPSSN If by above cmds, destination DSP is not showing up then run cmd MOD SCCPDSP and once prohibit the DSP and again MOD SCCPDSP to ALLOW a nd check the results in Alarm browser for the recovery of alarm. If then also alarm is not getting cleared then ask circle about the exis tence of the connectivity. Several times it has been observed that in MSC configuration is there but in rea l there is no connectivity. Below cmds status should show accessible. DSP M3LKS DSP M3DE If after the ping trace gets successful and then also Links are not coming up th en Try to activiate the LINK with cmd ACT M3LNK and check. Redirect the o/p during the activity. Also save the ping traces. How to take USER MESSAGE TrACES. 1. Go to Maintenance tab in MSC LMT and Left Bottom. 2. 3. Put the password lmtadmin for taking internal user interface traces. Then put the MSISDN number and select the all the tabs in window and take the tr aces. In GSM Engineer will get two types of traces one is User Message traces and anot her is User log traces. Save both of them and send to concern.

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