TR - PC Operations NC II
TR - PC Operations NC II
TR - PC Operations NC II
REGULATIONS
PC OPERATIONS NC II
ICT SECTOR
PC OPERATIONS
Page No.
SECTION 1 PC OPERATIONS NC II
1
QUALIFICATIONS
• Basic Competencies 2 - 15
• Common Competencies 16 - 22
• Core Competencies 23 - 37
COMPETENCY MAP
DEFINITION OF TERMS 43 - 44
ACKNOWLEDGEMENT
TR - PC OPERATIONS NC II 2
TRAINING REGULATIONS FOR PC OPERATIONS NC II
________________________________________________________________________________________________ 3
TR – PC OPERATIONS NC II Promulgated ______________ 2005
SECTION 2 COMPETENCY STANDARDS
This section gives the details of the contents of the basic, common and core
units of competency required in PC Operations NC II.
BASIC COMPETENCIES
________________________________________________________________________________________________ 4
TR – PC OPERATIONS NC II Promulgated ______________ 2005
RANGE OF VARIABLES
VARIABLE RANGE
1. Appropriate sources Team members
Suppliers
Trade personnel
Local government
Industry bodies
2. Medium Memorandum
Circular
Notice
Information discussion
Follow-up or verbal instructions
Face to face communication
3. Storage Manual filing system
Computer-based filing system
4. Forms Personnel forms, telephone message forms,
safety reports
5. Workplace interactions Face to face
Telephone
Electronic and two way radio
Written including electronic, memos, instruction
and forms, non-verbal including gestures, signals, signs
and diagrams
6. Protocols Observing meeting
Compliance with meeting decisions
Obeying meeting instructions
________________________________________________________________________________________________ 5
TR – PC OPERATIONS NC II Promulgated ______________ 2005
EVIDENCE GUIDE
1. Critical Aspects of Assessment requires evidence that the candidate:
Competency 1.1. Prepared written communication following standard
format of the organization
1.2. Accessed information using communication
equipment
1.3. Made use of relevant terms as an aid to transfer
information effectively
1.4. Conveyed information effectively adopting the
formal or informal communication
2. Underpinning 2.1. Effective communication
Knowledge and 2.2. Different modes of communication
Attitudes 2.3. Written communication
2.4. Organizational policies
2.5. Communication procedures and systems
2.6. Technology relevant to the enterprise and the
individual’s work responsibilities
3. Underpinning Skills
3.1. Follow simple spoken language
3.2. Perform routine workplace duties following simple
written notices
3.3. Participate in workplace meetings and discussions
3.4. Complete work related documents
3.5. Estimate, calculate and record routine workplace
measures
3.6. Basic mathematical processes of addition,
subtraction, division and multiplication
3.7. Ability to relate to people of social range in the
workplace
3.8. Gather and provide information in response to
workplace Requirements
4. Resource 4.1. Fax machine
Implications 4.2. Telephone
4.3. Writing materials
4.4. Internet
5. Methods of 5.1. Direct Observation
Assessment 5.2. Oral interview and written test
6. Context of 6.1. Competency may be assessed individually in the
Assessment actual workplace or through accredited institution
________________________________________________________________________________________________ 6
TR – PC OPERATIONS NC II Promulgated ______________ 2005
UNIT OF COMPETENCY: WORK IN TEAM ENVIRONMENT
UNIT CODE : 500311106
UNIT DESCRIPTOR : This unit covers the skills, knowledge and attitudes to
identify role and responsibility as a member of a team.
________________________________________________________________________________________________ 7
TR – PC OPERATIONS NC II Promulgated ______________ 2005
RANGE OF VARIABLES
VARIABLE RANGE
1 1.1. Work activities in a team
. environment with enterprise or
R specific sector
1.2. Limited discretion, initiative and
judgement maybe demonstrated on
the job, either individually or in a
team environment
________________________________________________________________________________________________ 8
TR – PC OPERATIONS NC II Promulgated ______________ 2005
EVIDENCE GUIDE
1 Assessment requires evidence that the candidate:
.
C 1.1. Operated in a team to complete workplace activity
1.2. Worked effectively with others
1.3. Conveyed information in written or oral form
1.4. Selected and used appropriate workplace language
1.5. Followed designated work plan for the job
1.6. Reported outcomes
2 2.1. Communication process
.
U 2.2. Team structure
2.3. Team roles
2.4. Group planning and decision making
3 3.1. Communicate appropriately, consistent with the
. culture of the workplace
U
________________________________________________________________________________________________ 9
TR – PC OPERATIONS NC II Promulgated ______________ 2005
UNIT OF COMPETENCY: PRACTICE CAREER PROFESSIONALISM
UNIT DESCRIPTOR : This unit covers the knowledge, skills and attitudes in
promoting career growth and advancement.
PERFORMANCE CRITERIA
ELEMENT Italicized terms are elaborated in the Range of Variables
1. Integrate personal 1.1 Personal growth and work plans are pursued towards
objectives with improving the qualifications set for the profession
organizational goals
1.2 Intra- and interpersonal relationships are maintained in
the course of managing oneself based on performance
evaluation
1.3 Commitment to the organization and its goal is
demonstrated in the performance of duties
1. Set and meet work 2.1 Competing demands are prioritized to achieve
priorities personal, team and organizational goals and objectives.
2.2 Resources are utilized efficiently and effectively to
manage work priorities and commitments
2.3 Practices along economic use and maintenance of
equipment and facilities are followed as per
established procedures
________________________________________________________________________________________________ 10
TR – PC OPERATIONS NC II Promulgated ______________ 2005
RANGE OF VARIABLES
VARIABLE RANGE
1. Evaluation 1.1 Performance Appraisal
1.2 Psychological Profile
1.3 Aptitude Tests
________________________________________________________________________________________________ 11
TR – PC OPERATIONS NC II Promulgated ______________ 2005
EVIDENCE GUIDE
________________________________________________________________________________________________ 12
TR – PC OPERATIONS NC II Promulgated ______________ 2005
UNIT OF COMPETENCY : PRACTICE OCCUPATIONAL HEALTH AND SAFETY
PROCEDURES
UNIT DESCRIPTOR : This unit covers the outcomes required to comply with
regulatory and organizational requirements for
occupational health and safety.
PERFORMANCE CRITERIA
ELEMENT Italicized terms are elaborated in the Range of Variables
1. Identify hazards and 1.1 Safety regulations and workplace safety and
risks hazard control practices and procedures are
clarified and explained based on organization
procedures
1.2 Hazards/risks in the workplace and their
corresponding indicators are identified to minimize
or eliminate risk to co-workers, workplace and
environment in accordance with organization
procedures
1.3 Contingency measures during workplace
accidents, fire and other emergencies are
recognized and established in accordance with
organization procedures
2. Evaluate hazards and 2.1 Terms of maximum tolerable limits which when
risks
exceeded will result in harm or damage are
identified based on threshold limit values (TLV)
2.2 Effects of the hazards are determined
2.3 OHS issues and/or concerns and identified safety
hazards are reported to designated personnel in
accordance with workplace requirements and
relevant workplace OHS legislation
________________________________________________________________________________________________ 13
TR – PC OPERATIONS NC II Promulgated ______________ 2005
PERFORMANCE CRITERIA
ELEMENT Italicized terms are elaborated in the Range of Variables
3. Control hazards and 3.1 Occupational Health and Safety (OHS) procedures for
risks controlling hazards/risks in workplace are consistently
followed
3.2 Procedures for dealing with workplace accidents, fire and
emergencies are followed in accordance with
organization OHS policies
3.3 Personal protective equipment (PPE) is correctly used
in accordance with organization OHS procedures and
practices
3.4 Appropriate assistance is provided in the event of a
workplace emergency in accordance with established
organization protocol
________________________________________________________________________________________________ 14
TR – PC OPERATIONS NC II Promulgated ______________ 2005
RANGE OF VARIABLES
VARIABLE RANGE
1. Safety regulations May include but are not limited to:
1.1 Clean Air Act
1.2 Building code
1.3 National Electrical and Fire Safety Codes
1.4 Waste management statutes and rules
1.5 Philippine Occupational Safety and Health Standards
1.6 DOLE regulations on safety legal requirements
1.7 ECC regulations
________________________________________________________________________________________________ 15
TR – PC OPERATIONS NC II Promulgated ______________ 2005
VARIABLE RANGE
________________________________________________________________________________________________ 16
TR – PC OPERATIONS NC II Promulgated ______________ 2005
EVIDENCE GUIDE
________________________________________________________________________________________________ 17
TR – PC OPERATIONS NC II Promulgated ______________ 2005
COMMON COMPETENCIES
UNIT DESCRIPTOR : This unit covers the knowledge, skills, attitudes and
values needed to apply quality standards in the
workplace. The unit also includes the application of
relevant safety procedures and regulations, organization
procedures and customer requirements.
PERFORMANCE CRITERIA
ELEMENT
Italicized terms are elaborated in the Range of Variables
1. Assess quality of 1.1. Work instruction is obtained and work is carried out in
received materials accordance with standard operating procedures.
1.2. Received materials are checked against workplace
standards and specifications.
1.3. Faulty materials related to work are identified and
isolated.
1.4. Faults and any identified causes are recorded and/or
reported to the supervisor concerned in accordance
with workplace procedures.
1.5. Faulty materials are replaced in accordance with
workplace procedures.
2. Assess own work 2.1. Documentation relative to quality within the company
is identified and used.
2.2. Completed work is checked against workplace
standards relevant to the task undertaken.
2.3. Errors are identified and isolated.
2.4. Information on the quality and other indicators of
production performance are recorded in accordance
with workplace procedures.
2.5. In cases of deviations from specific quality
standards, causes are documented and reported in
accordance with the workplace’ s standards operating
procedures.
3. Engage in quality 3.1. Process improvement procedures are participated in
improvement relative to workplace assignment.
3.2. Work is carried out in accordance with process
improvement procedures.
3.3. Performance of operation or quality of product of
service to ensure customer satisfaction is monitored.
________________________________________________________________________________________________ 18
TR – PC OPERATIONS NC II Promulgated ______________ 2005
RANGE OF VARIABLES
VARIABLE RANGE
________________________________________________________________________________________________ 19
TR – PC OPERATIONS NC II Promulgated ______________ 2005
EVIDENCE GUIDE
________________________________________________________________________________________________ 20
TR – PC OPERATIONS NC II Promulgated ______________ 2005
UNIT TITLE : OPERATE A PERSONAL COMPUTER
UNIT CODE : ICT311201
UNIT DESCRIPTOR : This unit defines the competency required to operate a
personal computer by: starting the PC, logging in, using
and working with files, folders and programs, saving work,
and closing down the PC.
PERFORMANCE CRITERIA
ELEMENT
Italicized terms are elaborated in the Range of Variables
________________________________________________________________________________________________ 21
TR – PC OPERATIONS NC II Promulgated ______________ 2005
RANGE OF VARIABLES
VARIABLE RANGE
1. Peripheral This may include but is not limited to:
device 1.1 mouse
1.2 keyboard
1.3 monitor or visual display unit
1.4 printer
1.5 scanner
5. System features May include but is not limited to the operating system
features and hardware features like:
5.1 memory size
5.2 disk capacities
5.3 video cards
5.4 USBs
5.5 Modems
5.6 1394 and LAN connectors
5.7 SD and PC cards
5.8 wireless and infrared connections.
________________________________________________________________________________________________ 22
TR – PC OPERATIONS NC II Promulgated ______________ 2005
VARIABLE RANGE
6. Online help 6.1 An instruction manual, or a portion of the manual,
functions integrated and accessible from within the program or
software being used.
7. Properties Indicates the description of the file or folder to include
the:
7.1 file name
7.2 type of file
7.3 file size
7.4 date created and modified
7.5 attributes (hidden, read-only).
10. Printer settings The properties of the printer that enables it to work
includes:
10.1 page layout
10.2 paper size
10.3 ink/cartridge type
10.4 number of copies
10.5 page orientation.
________________________________________________________________________________________________ 23
TR – PC OPERATIONS NC II Promulgated ______________ 2005
EVIDENCE GUIDE
1. Critical 1.1 Assessment must confirm the ability to utilize software,
aspects of navigate the desktop, using system features to perform
Competency tasks and save results of work.
2. Underpinning Knowledge includes:
Knowledge 2.1 Keyboard layout and functions
2.2 Computer functions
2.3 Basic parts of a computer and various hardware
components
2.4 Storage devices and file concepts
2.5 Basic software operation and functionalities
3. Underpinning Skills include:
Skills 3.1 Saving and retrieving files to and from various folders or
disk storage
3.2 Mouse and keyboarding skills for running software
applications
3.3 Reading and writing at a level where basic workplace
documents are understood
3.4 Clear ability to communicate with peers and supervisors
3.5 Interpretation of user manuals and help functions
3.6 The ability to carry out written and verbal instructions
using a personal computer whether standalone or in a
networked environment
4. Resource To demonstrate competence in this unit access to the
Implications following resources will be required:
4.1 A personal computer
4.2 A printer
4.3 Mouse and keyboard
4.4 Basic systems software
5. Methods of Competency may be assessed through:
Assessment 5.1 Observation in a workplace or simulated environment
5.2 Third party reports
5.3 Exams and tests
5.4 Demonstration of required skills
5.5 Interviews
6. Context for 6.1 Competency may be assessed in the workplace or in a
Assessment simulated work environment.
________________________________________________________________________________________________ 24
TR – PC OPERATIONS NC II Promulgated ______________ 2005
CORE COMPETENCIES
PERFORMANCE CRITERIA
ELEMENT
Italicized terms are elaborated in the Range of Variables
1. Create documents 1.1. Documents are created or opened and data added
according to information requirements
1.2. Document templates are used as required
1.3. Document is typed, edited and navigated
1.4. Document is saved to correct folder or directory
3. Change page 3.1. Margins, page size and orientation are changed
appearance and 3.2. Page breaks, section breaks and page numbers are
layout inserted
3.3. Headers and footers are placed
3.4. Footnotes, cross-references and bookmarks are
done
3.5. Table of contents are created
3.6. Document is saved in another file format
6. Mail merge and print 6.1. Mail merge is used to create form letters, mailing
word processing labels and other merged documents
documents 6.2. Appropriate print settings are selected
6.3. Documents are previewed and printed
________________________________________________________________________________________________ 25
TR – PC OPERATIONS NC II Promulgated ______________ 2005
RANGE OF VARIABLES
VARIABLE RANGE
1. Information This can include:
requirements 1.1 Memos
1.2 Letters
1.3 Minutes
1.4 agendas
1.5 any other business documentation required by the
organization or user.
________________________________________________________________________________________________ 26
TR – PC OPERATIONS NC II Promulgated ______________ 2005
EVIDENCE GUIDE
1. Critical 1.1 Assessment must ensure the ability to create, open
aspects of and retrieve documents, customize basic settings,
Competency format documents, create tables, add objects and
images, save and print documents.
2. Underpinning Knowledge includes:
Knowledge 2.1 Organizational benchmarks for minimum typing skills
including speed and accuracy
2.2 Creating and opening documents
2.3 Formatting documents
2.4 Inserting tables, and images
2.5 Saving, printing and closing documents
________________________________________________________________________________________________ 27
TR – PC OPERATIONS NC II Promulgated ______________ 2005
UNIT TITLE : OPERATE EMAIL AND SEARCH THE WEB USING
BROWSERS
UNIT CODE : ICT 313327
DESCRIPTION : This unit defines the competency required to complete basic
Internet search tasks as well as send and receive E-mails
with attachments.
PERFORMANCE CRITERIA
ELEMENT
Italicized terms are elaborated in the Range of Variables
1. Access the Internet 1.1. Internet browser is opened and a Home page of
personal choice is set using Internet options
1.2. The display of the Internet browser is adjusted to
suit personal requirements
1.3. Toolbar is modified to meet user and Internet
browser needs
1.4. A particular site is accessed and data is retrieved
1.5. Uniform Resource Locator (URL ) is entered in the
address line of the internet browser
2. Search the Internet 2.1. Appropriate search engine is located and selected
with search expressions defined based on the data
required
2.2. Search expression results are saved and presented
in a report, according to the information
requirements
2.3. A bookmark is created within the Internet browser
or a link for the required Internet page and saved in
a bookmark folder
2.4. The Internet browser options are modified for
printing a web page
2.5. The Internet browser is closed
________________________________________________________________________________________________ 28
TR – PC OPERATIONS NC II Promulgated ______________ 2005
PERFORMANCE CRITERIA
ELEMENT
Italicized terms are elaborated in the Range of Variables
3. Send and organize 3.1. E-mail software is used to create and open an e-
messages mail account.
3.2. An e-mail message is composed and text added
3.3. An e-mail message is composed according to
organizational guidelines.
3.4. An automatic signature for the user was created, so
that it appears automatically in every new e-mail
message that the user creates
3.5. Files are attached to the e-mail message, using the
attachment feature
3.6. A priority is set or assigned to an e-mail message;
spelling is checked and text edited as required
3.7. The e-mail message is sent
3.8. Received messages are answered and forwarded
as appropriate, using the carbon copy and forward
features
3.9. Attachments are opened and saved to the relevant
folder
3.10. An e-mail message is searched and a priority set or
deleted as necessary
3.11. Inbox is sorted according to sender’s name or date
received
3.12. E-mail messages are saved in a folder.
4. Create an address 4.1. E-mail address is added to the e-mail package
book address book
4.2. The address book is updated by transferring the e-
mail address from a received message
4.3. Distribution list is created and e-mail message are
sent
________________________________________________________________________________________________ 29
TR – PC OPERATIONS NC II Promulgated ______________ 2005
RANGE OF VARIABLES
VARIABLE RANGE
1. Internet May include but is not limited to:
browser 1.1 Netscape Navigator
1.2 Internet Explorer
1.3 Mozilla
1.4 Opera
1.5 other browsers
4. Search engine 4.1 A website that allows the entry of a search parameter
and based on the request, searches through its list of
websites for the best match. It then displays the
results for selection.
4.2 A wide variety of search tools may be used. A
selection of tools includes:
4.2.1. Snap
4.2.2. Questfinder
4.2.3. Ask Jeeves
4.2.4. Google
4.2.5. Metacrawler
4.2.6. Alta Vista
4.2.7. Excite
4.2.8. Infoseek
4.2.9. Findlink
4.2.10. Northern Light
4.2.11. AOL Netfind
4.2.12. Hotbot
4.2.13. LookSmart
4.2.14. Yahoo
4.2.15. Netscape
4.2.16. Lycos
4.2.17. Open Text
4.2.18. WebCrawler
________________________________________________________________________________________________ 30
TR – PC OPERATIONS NC II Promulgated ______________ 2005
VARIABLE RANGE
4.2.1. Go To Dot Com
4.2.2. Beaucoup
4.2.3. Meta Search
4.2.4. Search.com
4.2.5. Go2Network
4.2.6. Savvy Search
4.2.7. Profusion
4.2.8. Dogpile
4.2.9. Metagopher
5. Organizational May include but are not limited to:
guidelines 5.1 personal use of E-mails and internet access
5.2 content of E-mails
5.3 downloading information and accessing particular
Internet sites
5.4 opening mail with attachments
5.5 security measures and virus risks
________________________________________________________________________________________________ 31
TR – PC OPERATIONS NC II Promulgated ______________ 2005
EVIDENCE GUIDE
1. Critical Assessment must confirm the ability to:
aspects of 1.1 browse the Internet
Competency 1.2 search for information
1.3 send and receive E-mails
1.4 organize the E-mail client application on the computer.
2. Underpinning Knowledge includes:
Knowledge 2.1 Makeup and structure of Internet addresses
2.2 Basic technical terminology in relation to reading help
files and prompts
2.3 Logging-on procedures relating to accessing a PC
2.4 Modem speed, traffic loads in relation to times of
accessing the internet
2.5 Evaluating and assessing the authority, reliability and
authenticity of information
2.6 Organizational guidelines on internet and email usage,
(“netiquette”)
2.7 Different types of search engines
2.8 The different types of messages that occur (error
messages, updates, the need for installing plug-ins, etc)
3. Underpinning Skills include:
Skills 3.1 Ability to implement workstation adjustment according to
OH&S guidelines
3.2 Basic analysis in relation to a limited range of routine
tasks
3.3 Low-level decision-making in relation to a limited range
of routine tasks
3.4 Problem-solving skills in known areas during normal
routine activities
3.5 Reading and writing at a level where basic workplace
documents are understood
3.6 Clear and precise communication
3.7 Ability to interpret user manuals
3.8 Cultural understanding
4. Resource To demonstrate this unit of competence, the following
Implications resources will be required:
4.1 PC or workstation with Internet connectivity
4.2 Organizational style guide/policy
4.3 Organizational policies on Internet and e-mail usage
5. Method of Assessment will usually include:
Assessment 5.1 Observation of the candidate performing the work using
actual Internet connection and email access.
5.2 Questioning on underpinning knowledge and skills
5.3 Demonstration of skills
6. Context of 6.1 Assessment may be conducted either in the workplace
Assessment
________________________________________________________________________________________________ 32
TR – PC OPERATIONS NC II Promulgated ______________ 2005
or in any workstation or PC with Internet connection.
________________________________________________________________________________________________ 33
TR – PC OPERATIONS NC II Promulgated ______________ 2005
UNIT TITLE : OPERATE A SPREADSHEET APPLICATION
UNIT CODE : ICT 313325
DESCRIPTION : This unit defines the competency required to correctly
operate spreadsheet applications and perform basic
worksheet and computational operations.
PERFORMANCE CRITERIA
ELEMENT
Italicized terms are elaborated in the Range of Variables
1. Create and save 1.1. Numbers, text and data are entered into worksheet
worksheets cells and edited as required
1.2. Formulas are created, used and corrected as
needed
1.3. Cells, columns and rows are adjusted and
formatted as needed.
1.4. Workbook or file is opened, closed or saved to the
correct directory, folder and disk
2. Customize basic 2.1. Adjust page layout to meet user requirements
settings and/or special needs
2.2. Different toolbars are opened and viewed
2.3. Font settings are changed so they are appropriate
for the purpose of the document
2.4. Cells are formatted to display different styles as
required
2.5. Margins are modified to suit the purpose of the
worksheet
2.6. Multiple worksheets are prepared and viewed
3. Format worksheet 3.1. Text and cells are formatted as required
3.2. Border, shading and background patterns are
applied
3.3. Styles and built-in formats are used
4. Incorporate objects 4.1. Object is imported and manipulated
and charts in 4.2. Charts are created, formatted and changed based
worksheets on data and text in the worksheet
4.3. Selected data is displayed in a different chart
5. Print worksheets 5.1. The print area of a worksheet is selected, set or
cleared
5.2. The worksheet or part of the worksheet is
previewed and printed on the installed printer
5.3. Headers and footers are inserted
5.4. The worksheet output is submitted to the
appropriate person for approval or feedback
________________________________________________________________________________________________ 34
TR – PC OPERATIONS NC II Promulgated ______________ 2005
RANGE OF VARIABLES
VARIABLE RANGE
1. Edit This can include but is not limited to the following
functions:
1.1 Add
1.2 Select
1.3 Copy
1.4 Paste
1.5 Delete
1.6 Move
1.7 undo and repeat last action.
2. Data 2.1 Can be text, numbers, date or symbols added to the
worksheet or document
3. Toolbars 3.1 Toolbars can contain buttons, menus, or a
combination of both.
4. Font Settings 4.1 These can include: font type, size, appearance and
color.
5. Format 5.1 Can include: changing font size and color; italics, bold,
underline; align left, centered, right or justified
6. Formula May include simple arithmetic and trigonometric
functions like:
6.1 Additions
6.2 Subtractions
6.3 Multiplication
6.4 Division
6.5 SIN, COS, and TAN functions
TR - PC OPERATIONS NC II 37
UNIT TITLE : OPERATE A PRESENTATION PACKAGE
UNIT CODE : ICT 313326
DESCRIPTION : This unit defines the competency required to operate
presentation applications and perform basic operations.
PERFORMANCE CRITERIA
ELEMENT
Italicized terms are elaborated in the Range of Variables
________________________________________________________________________________________________ 38
TR – PC OPERATIONS NC II Promulgated ______________ 2005
PERFORMANCE CRITERIA
ELEMENT
Italicized terms are elaborated in the Range of Variables
4. Add slide show 4.1. Animation and multimedia effects are incorporated
effects into presentation to enhance the presentation
4.2. Slide transition effects are added to ensure smooth
progression though the presentation
4.3. Presentation is tested for correct sequence and
overall impact
4.4. Onscreen navigation tools are used to start and
stop slide show or move between different slides
5. Print presentation 5.1. Appropriate print format is selected
and notes
5.2. Preferred slide orientation and various notes,
handouts and color options are selected before
printing
5.3. Slides are previewed and spell checked
5.4. Selected slides, notes and handouts are printed
and submitted to appropriate person for feedback
________________________________________________________________________________________________ 39
TR – PC OPERATIONS NC II Promulgated ______________ 2005
RANGE OF VARIABLES
VARIABLE RANGE
1. Font setting These can include:
1.1 Type
1.2 Size
1.3 color
2. Objects Any item that can be inserted into the spreadsheet, such
as:
2.1 other documents
2.2 pictures
2.3 tables
2.4 sound
3. Formatting tools Menu commands within the application, such as:
3.1 Help
3.2 search and replace
3.3 spell check
3.4 undo
3.5 cut
3.6 copy
3.7 paste
4. Format Saving the presentation as another type of document,
such as:
4.1 Html
4.2 Bitmap
4.3 JPEG
4.4 comma separated values or text.
5. Disk May include but are not limited to:
5.1 Floppy disks
5.2 CDs
5.3 CD-RW (Compact Discs-Read Write)
5.4 DVD RW
5.5 zip disks
5.6 hard drives.
6. Print format 6.1 The way, in which the presentation will be printed,
including layout, quality, and number of copies, color or
black and white.
7. Appropriate This can include a:
person 7.1 Supervisor
7.2 Teacher
7.3 authorized business representative or client.
8. User 8.1 How the user wants an application, desktop, computer,
requirements or document to appear
9. Toolbars 9.1 Toolbars can contain buttons, menus, or a combination
________________________________________________________________________________________________ 40
TR – PC OPERATIONS NC II Promulgated ______________ 2005
of both
________________________________________________________________________________________________ 41
TR – PC OPERATIONS NC II Promulgated ______________ 2005
EVIDENCE GUIDE
1. Critical aspects 1.1 Assessment must ensure students can create, format
of Competency and prepare presentations for distribution and display.
2. Underpinning Knowledge includes:
Knowledge 2.1 Basic technical terminology in relation to reading help
files and prompts
2.2 Organizational benchmarks for keyboarding
2.3 Different types of presentations, formal, informal,
audience types
2.4 Presentation pitfalls
________________________________________________________________________________________________ 42
TR – PC OPERATIONS NC II Promulgated ______________ 2005
SECTION 3 TRAINING STANDARDS
These standards are set to provide technical and vocational education and
training (TVET) providers with information and other important requirements to
consider when designing training programs for certain qualifications.
________________________________________________________________________________________________ 43
TR – PC OPERATIONS NC II Promulgated ______________ 2005
• Training delivery is learner-centered and should accommodate
individualized and self-paced learning strategies;
• Training is based on work that must be performed;
• Training materials are directly related to the competency
standards and the curriculum modules;
• Assessment is based in the collection of evidence of the
performance of work to the industry required standard;
• Training program allows for recognition of prior learning (RPL) or
current competencies;
• Training allows for multiple entry and exit; and
• Training programs are registered with the UTPRAS.
________________________________________________________________________________________________ 44
TR – PC OPERATIONS NC II Promulgated ______________ 2005
3.3 TOOLS AND EQUIPMENT
In cases where there are specialized tools, equipment and facilities that
are not generally considered standard requirements or not absolute requisites
for training, the industry working group or TESDA may provide guidelines or
specific advice on such matters.
________________________________________________________________________________________________ 45
TR – PC OPERATIONS NC II Promulgated ______________ 2005
3.5 TRAINERS’ QUALIFICATION
________________________________________________________________________________________________ 46
TR – PC OPERATIONS NC II Promulgated ______________ 2005
SECTION 4 NATIONAL ASSESSMENT AND CERTIFICATION
ARRANGEMENTS
4.1 To attain the National Qualification of PC Operations NC II, the candidate must
demonstrate competence in all the units through project-type assessment
covering all the units listed in Section 1. Successful candidates shall be
awarded a National Certificate signed by the TESDA Director General.
4.3 Upon accumulation and submission of all COCs acquired for the relevant units
of competency comprising this qualification, an individual shall be issued the
corresponding National Certificate.
4.4 Assessment shall focus on the core units of competency. The basic and
common units shall be integrated or assessed concurrently with the core units.
4.5 The following are qualified to apply for assessment and certification:
4.6 The guidelines on assessment and certification are discussed in detail in the
"Procedures Manual on Assessment and Certification" and "Guidelines on the
Implementation of the Philippine TVET Qualification and Certification System
(PTOQS)".
________________________________________________________________________________________________ 47
TR – PC OPERATIONS NC II Promulgated ______________ 2005
DEFINITION OF TERMS
GENERAL
10) Elective Competencies - are the additional skills and knowledge required
by the individual or enterprise for work
11) Elements - are the building blocks of a unit of competency. They describe in
outcome terms the functions that a person perform in the workplace
13) Level - refers to the category of skills and knowledge required to do a job
14) Method of Assessment - refers to the ways of collecting evidence and when
evidence should be collected
17) Qualification - is a cluster of units of competencies that meets job roles and
are significant in the workplace. It is also a certification awarded to a person
on successful completion of a course in recognition of having demonstrated
competencies in an industry sector
20) Resource Implications - refers to the resources needed for the successful
performance of the work activity described in the unit of competency. It
includes work environment and conditions, materials, tools and equipment
21) Tool Competencies - are the skills and knowledge that everyone needs for
work
22) Training Regulations (TR) – refers to the document promulgated and issued
by TESDA consisting of competency standards, national qualifications and
training guidelines for specific sectors/occupations. The TR serve as basis
for establishment of qualification and certification under the PTQF. It also
serves as guide for development of competency-based curricula and
instructional materials including registration of TVET programs offered by
TVET providers
24) Underpinning Skills - refers to the list of the skills needed to achieve the
elements and performance criteria in the unit of competency. It includes
generic and industry specific skills
________________________________________________________________________________________________ 49
TR – PC OPERATIONS NC II Promulgated ______________ 2005