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    Economic Feasibility Interview Questions

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    anewto02
    The document contains interview questions for an ISS regarding a company's IT infrastructure. It asks about the number of PCs, end users, hardware and software expenses, IT personnel salaries and costs, development costs, communication costs, and downtime. Specific questions include the number of PCs, hardware and software purchase and lease amounts, IT staff salaries and training costs, consulting fees, WAN costs, and monthly downtime hours.

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    Economic Feasibility Interview Questions

    Uploaded by

    anewto02
    313 views2 pages
    The document contains interview questions for an ISS regarding a company's IT infrastructure. It asks about the number of PCs, end users, hardware and software expenses, IT personnel salaries and costs, development costs, communication costs, and downtime. Specific questions include the number of PCs, hardware and software purchase and lease amounts, IT staff salaries and training costs, consulting fees, WAN costs, and monthly downtime hours.

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    The document contains interview questions for an ISS regarding a company's IT infrastructure. It asks about the number of PCs, end users, hardware and software expenses, IT personnel salaries and costs, development costs, communication costs, and downtime. Specific questions include the number of PCs, hardware and software purchase and lease amounts, IT staff salaries and training costs, consulting fees, WAN costs, and monthly downtime hours.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    313 views2 pages

    Economic Feasibility Interview Questions

    Uploaded by

    anewto02
    The document contains interview questions for an ISS regarding a company's IT infrastructure. It asks about the number of PCs, end users, hardware and software expenses, IT personnel salaries and costs, development costs, communication costs, and downtime. Specific questions include the number of PCs, hardware and software purchase and lease amounts, IT staff salaries and training costs, consulting fees, WAN costs, and monthly downtime hours.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    of 2

    ISS Interview Questions

    People, including IT staff and users

    Interviewed: Peter Gibbons-District Supervisor

    Tom Smykowski- Technician/expert advisor

    Bob Haskins-Senior Analyst

    1. How many PERSONAL COMPUTERS (PCs) are there?

    Answer: Peter Gibbons 100

    2. How many end users of PC’s are there in the company?

    Answer:

    3. What is the average PC end user's salary?

    Hardware and Software

    1. How much do you spend on hardware expense purchases in an average year?


    2. How much do you spend on software expense purchases in an average year?
    3. How much is your annual depreciation on hardware and software capital purchases?
    4. How much do you spend annually on computer supplies?
    5. What is your annual hardware and/or software lease costs?

    Management

    1. What is the total salary for each of the following categories (including management
    staff)?
     Help Desk Personnel
     Systems Administration Personnel
     Network Administration Personnel
     Internal Training Personnel
     IT Purchasing Personnel
     General End-User Support Personnel
     Other Infrastructure-Related Personnel
    2. What are your annual travel costs for all of the above personnel?
    3. How much do you spend annually on consulting fees and/or professional service fees
    relative to infrastructure and operations?
    4. If you out source, how much do you spend annually on outsourcing any of your IT
    operations?
    5. How much do you spend annually on training for your IT Infrastructure personnel?
    6. If you outsource, how much do you spend annually on maintenance contracts for your PC
    equipment?

    Development
    1. How much do you spend annually on salaries in the following new application
    development areas? Such as
     Design
     Development
     Testing
     Documentation
    2. How much do you spend annually on salaries in the following existing application
    maintenance areas?
    3. How much do you spend on consulting fees and/or professional service fees for
    development efforts?

    Communication
    1. How much do you spend annually on leased lines?
    2. How much do you spend annually on remote access communications?
    3. What are your annual Wide Area Network costs?

    Downtime
    1. How many hours per month of end-user productivity do you lose due to planned or
    unplanned system and network downtime?

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