What Is PEST Analysis
What Is PEST Analysis
What Is PEST Analysis
It is very important that an organization considers its environment before beginning the marketing process. In
fact, environmental analysis should be continuous and feed all aspects of planning.
1. The internal environment e.g. staff (or internal customers), office technology, wages and finance, etc.
2. The micro-environment e.g. our external customers, agents and distributors, suppliers, our competitors, etc.
3. The macro-environment e.g. Political (and legal) forces, Economic forces, Sociocultural forces, and
Technological forces. These are known as PEST factors.
political Factors.
The political arena has a huge influence upon the regulation of businesses, and the spending power of
consumers and other businesses. You must consider issues such as:
2.Will government policy influence laws that regulate or tax your business?
Economic Factors.
Marketers need to consider the state of a trading economy in the short and long-terms. This is especially true
when planning for international marketing. You need to look at:
1. Interest rates.
3. Long-term prospects for the economy Gross Domestic Product (GDP) per capita, and so on.
Sociocultural Factors.
The social and cultural influences on business vary from country to country. It is very important that such factors
are considered. Factors include:
6.How long are the population living? Are the older generations wealthy?
Technological Factors.
Technology is vital for competitive advantage, and is a major driver of globalization. Consider the following
points:
1. Does technology allow for products and services to be made more cheaply and to a better standard of quality?
2.Do the technologies offer consumers and businesses more innovative products and services such as Internet
banking, new generation mobile telephones, etc?
3.How is distribution changed by new technologies e.g. books via the Internet, flight tickets, auctions, etc?
4.Does technology offer companies a new way to communicate with consumers e.g. banners, Customer
Relationship Management (CRM), etc?