Neha Jain's TOC

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Course : Management

Perspectives

Topic : Theory Of Constraints

Submitted by :
Neha Jain
Roll No. : 17
Bibliography :
 International Journal Of Management and
Organizational Behaviour, Vol. 8(6), Pg.: 540-558.

 ‘THE GOAL’ by DR. Eliyahu M. Goldratt.

 Study Material, Management Perspectives, The


Business School, Pg.: 77-106.

 Internet Sources:
 Avrahm Y. Goldratt Institute - http://www.goldratt.com
 Crazy About Constraints! - http://www.rogo.com/cac
 Wikepedia – http://www.wikepedia.com
Contents :
 What is a CONSTRAINT?
 Types of Constraints.
 Bottlenecks and Non bottlenecks.
 GOAL of a Business Organisation.
 Measures for achieving the GOAL.
 Theory of Constraints.
 Focusing steps of TOC.
 Some TOC guidelines.
 Thinking Processes.
 Tools of Thinking Process.
 Corporate Examples.
 Conclusion.
What is a CONSTRAINT ?
A Constraint is anything in an organisation that limits it
from moving towards or achieving its GOAL.

There are two basic types of CONSTRAINTS:

 PHYSICAL CONSTRAINT: It is something like the


physical capacity of a machine.
 NON-PHYSICAL CONSTRAINT: It might be
something like demand for a product, a corporate
procedure or an individual’s paradigm for looking at
the world.
Some of the CONSTRAINTS are:

 Inaccurate forecasts.
 Clients change their minds.
 Unreliable vendors/suppliers.
 Unreliable processes.
 Unreliable machines.
 Untrained workers.
 Undisciplined management.
Bottlenecks & Non-Bottlenecks :
 Bottlenecks:
It is a resource whose capacity is equal to or less then
the demand on it. It is a constraint that prevents an
organisation from increasing throughput.

 Non-bottlenecks:
It is any resource whose capacity is greater than the
demand placed on it. It helps in increasing the
throughput of an organisation.
GOAL of a business organisation :

Provide satisfaction Make money now as


To the market now as Well as in the
Well as in the FUTURE. FUTURE.

Provide a
Secure and satisfying environment
For employees
Now as well as in FUTURE.
Measures for achieving the GOAL
:
 THREE OPERATIONAL MEASURES:
 Throughput (T)- The rate at which the system generates
money through sales.
 Inventory (I)- All the money invested in purchasing things
the system intends to sell.
 Operating Expenses (OE)- All the money the system spends
in turning I to T.
 TWO PERFORMANCE MEASURES:
 Productivity, P = T/OE.
 Turnover, TO = T/I.
 THREE FINANCIAL MEASURES:
 Net Profit, NP = T – OE.
 Return on Investment, ROI = NP/I.
 Cash Flow (CF).
Theory of Constraints :
The Theory of constraints maintains that
every system is subject to at least 1
constraint, which prevents the system
from achieving high levels of
performance.

The Chain Analogy – Given by Dr. Goldratt.


Focusing Steps of TOC :
1. IDENTIFY the system’s constraint(s).
2. Decide how to EXPLOIT the system’s
constraint(s).
3. SUBORDINATE everything else to the
above decision.
4. ELEVATE the system’s constraint(s).
5. If in the previous steps a constraint is
broken, go back to STEP:1 but DON’T allow
INERTIA to cause a system constraint.
Thinking Process :
 What to change?
Identify the core problem.

 To what to change to?


Construct a solution.

 How to cause the change?


Devising the implementation plan.
Tools of Thinking Process :

1. The Current Reality Tree.


2. The Evaporating Cloud.
3. The Future Reality Tree.
4. The Prerequisite Tree.
5. The Transition Tree.
Corporate Examples :
 Avery Dennison:
Reported a 20% increase in market share only 18
months after adopting the TOC.
 Texas Instruments:
Reported that the company improved operations
to the extent that it could defer a $600 million
investment in new plants.
 Euripa Lab., Silicon Valley, California:
TOC Tools were used in identifying core problems
of leadership, organizational structure &
performance appraisals; & developing solutions that
addressed the core problems.
Conclusion :
The TOC is already being used to a great effect
in many companies throughout the globe. It is
a logical basis for managing complex problems.
The failures have arised only due to the non
implementation of the theory throughout the
organization and confining it only to the shop
floor.
For effectiveness of TOC, it should be
implemented at every level of an organization.
THANK YOU
QUERIES, IF ANY, ARE
WELCOME.

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