Wqwqqkey Performance Indicator

BALANCED SCORE CARD 2016
PT. BUKAKA TEKNIK UTAMA - BALIKPAPAN
PERSPECTIVE
Financial
STRATEGIC GOALS
KEY PERFORMANCE INDICATOR
TARGET
Sales
Rp. 208 M
Profit
12.00%
Achieve Maximum Sales & Profit
Managing Cost Eficiency
Fixed Person Contribution
Nurture Customer Satisfaction
Customer Satisfaction Index
Customer/Client
New Contract Value
Rp.5M per Person

3.5
Rp.234 M
Contract Sustainability
Achieve Operational Excellence
Business Process
1 Customer
LWC (Lose Work Cases)
0 (Zerro Accident)
CHESM Score
Zero Delay of Job Effect to Penalty
0 Cases
Management Site Visit
Quartely
Ensure Service Performance
Managing Growth by Innovation

Developing Employee Competency
Learning & Growth
Enhancing New Custmer
Number of Innovation/improvement
1 case
Percentage of Training Realization
80%
Skilled Employee Certification
90%
Information Technology Capital
ERP Application
Maintain Fit for Duty Employee
% of Up Dated MCU
50% Aplpicable
95%

Nama
: Hana Duharlan
Jabatan
: Head of HRD
Departemen : HRD
PERSPECTIVE
STRATEGIC GOALS
Efisiensi Biaya
TARGET
Mengendalikan Biaya Training per Module
FINANCIAL
CUSTOMER
Pemenuhan Persyaratan Karyawan sesuai

Persyaratan Pelanggan
Pemenuhan kompetensi dan sertifkasi karyawan

Pemenuhan program MCU
INTERNAL PROCESS
Programming HR
Aplikasi sistem finger print

Aplikasi sistem e-appraisal karyawan
Safety Commitment
LEARNING & GROWTH
Kehadiran dalam safety talk

Pengisian BBS
HR Labour Competency Upgrading
Training program HRD
Prepared by:
Approved by:

Nama
: Agus Supriono
Jabatan
: Project Manager
Departemen : Project
PERSPECTIVE
FINANCIAL
STRATEGIC GOALS
Memaksimalkan Penyerapan Kontrak

Penyelesaian WO/Pekerjaan
TARGET
Rp. 97 M
Efisiensi Biaya
Meningkatkan Kepuasan Pelanggan
Keluhan Pelanggan yang mengakibatkan penalty atau pembatalan WO
Zero Accident
CUSTOMER
INTERNAL PROCESS
Keunggulan Operasional
Ketepatan Penyelesaian Pekerjaan

Safety Commitment
80%

Pengisian BBS
LEARNING & GROWTH Pemberdayaan PEMCOW
Pelaksanaan Rapart Koordinasi di Lapangan oleh para PEMCOW
Prepared by:
100%
Approved by:
BALANCED S
PT. BUKAKA TEKN

Nama
: Akhmad Nurdin
Jabatan
: Kepala Business Development
Departemen : Business Development
PERSPECTIVE
FINANCIAL
CUSTOMER
INTERNAL PROCESS
LEARNING & GROWTH

iness Development
evelopment
STRATEGIC GOALS
Achieve Maximum Contract & Profit
Memeliharan Customer dan Pengembangan

Kepuasan Pelanggan
Safety Commitment
Meningkatkan Kompetensi personel marketing &

commercial
Maintain Karyawan
ED SCORE CARD 2016
A TEKNIK UTAMA - BALIKPAPAN

Pencapaian Kontrak Baru
Realisasi Budget Pembelian Material
Mempertahankan Customer Lama
Mendapatkan Customer Baru
Mendapatkan Ammend Kontrak yang Berjalan
Ketepatan Penyusunan Dokumen Tender
Kecepatan dan Ketepatan Penyerahan CTR

Pengisian BBS
Training product knowledge utk Departemen Marketing dan Commercial
Turn Over Rate
Prepared by:
TARGET
Rp. 234 M
80%
2 Perusahaan
1 Perusahaan
Rp.10 M
100%
90%
1 Module
Approved by:
7,800,000
780,000
10,140,000,000
BALANCED SC
PT. BUKAKA TEKNIK

Nama
: Dede Juandi
Jabatan
: Kepala Workshop
Departemen : Workshop
PERSPECTIVE
Keuangan
STRATEGIC GOALS
Over Time Control
Production Cost Control
Pelanggan
Produktivitas
Proses Internal
Safety Comitment
LEARNING & GROWTH
Kompetensi Karyawan Workshop
ANCED SCORE CARD 2016
BUKAKA TEKNIK UTAMA - BALIKPAPAN

Menghasilkan Ouput Produksi
Menekan rework
Keluhan pelanggan karena keterlambatan dan kualitas pekerjaan
Zero Accident
Zero Defect (External Failure)
Improvement

Pengisian BBS
Meningkatkan dan memelihara Kompetensi karyawan melalui training
Prepared by:
TARGET
Rp.20M
1.00
0%
0
0
2 kasus
75%
Approved by:
BALANCED SCO
PT. BUKAKA TEKNIK UT

Nama
: Triono
Jabatan
: Kepala Maintenance
Departemen : Maintenance
PERSPECTIVE
STRATEGIC GOALS
FINANCIAL
Efisiensi Biaya
CUSTOMER
Kepuasan Pelanggan
Produktifitas Kerja
INTERNAL PROCESS
Kehandalan Peralatan
Improvement
Safety Comitment
LEARNING & GROWTH
Pengembangan Kompetensi Karyawan
LANCED SCORE CARD 2016
. BUKAKA TEKNIK UTAMA - BALIKPAPAN

Kerugian Fabrikasi atau site construction akibat alat tidak handal
Keluhan Pelanggan (Internal/external)

Zero Accident
Realisasi schedule Maintenance
Realisasi Program Perbaikan Peralatan
Aplikasi Pneumatic Wrench
Pengisian BBS
Training & workshop Penggunaan Pneumatic Wrench
Prepared by:
TARGET
0
5 Kasus
0
100%
90%
5 Karyawan
Approved by:
BALANCED SCOR
PT. BUKAKA TEKNIK UTA

Nama
: Najib Yahya
Jabatan
: Project Coordinator
PERSPECTIVE
FINANCIAL
CUSTOMER
INTERNAL PROCESS
LEARNING & GROWTH

ct Coordinator
STRATEGIC GOALS
Efisiensi Biaya
Safety Commitment
Pemberdayaan PEMCOW
ED SCORE CARD 2016

Keluhan Pelanggan yang mengakibatkan penalty atau pembatalan

WO
Zero Accident
Pengisian BBS
Prepared by:
TARGET
Rp. 97 M
80%
100%
Approved by:
BALANCED SCOR
PT. BUKAKA TEKNIK UTAM

Nama
: Ridwan Rasyid
Jabatan
: Project Coordinator
PERSPECTIVE
FINANCIAL
CUSTOMER
INTERNAL PROCESS
LEARNING & GROWTH

oordinator
STRATEGIC GOALS
Efisiensi Biaya
Safety Commitment
Pemberdayaan PEMCOW
SCORE CARD 2016
NIK UTAMA - BALIKPAPAN

Keluhan Pelanggan yang mengakibatkan penalty atau

pembatalan WO
Zero Accident

Pengisian BBS
Pelaksanaan Rapart Koordinasi di Lapangan oleh para PEM
Prepared by:
TARGET
80%
100%
Approved by:
BALANCED SCOR

Nama
: Bambang Abirawan
Jabatan
: Marketing
Departemen : Business Development
PERSPECTIVE
FINANCIAL
CUSTOMER
INTERNAL PROCESS
LEARNING & GROWTH

g Abirawan
Development
STRATEGIC GOALS
Achieve Maximum Contract
Memeliharan Customer dan Pengembangan
Kepuasan Pelanggan
Safety Commitment
Meningkatkan Kompetensi personel marketing &

commercial
Maintain Karyawan
D SCORE CARD 2016
TEKNIK UTAMA - BALIKPAPAN

Pencapaian Kontrak Baru
Mempertahankan Customer Lama

Mendapatkan Customer Baru
Mendapatkan Ammend Kontrak yang Berjalan
Ketepatan Penyusunan Dokumen Tender
Kesalahan penyusuna dokumen tender

Pengisian BBS
Training product knowledge utk Departemen Marketing dan
Commercial
Turn Over Rate
Prepared by:
TARGET
Rp. 234 M
2 Perusahaan
1 Perusahaan
Rp.10 M
100%
90%
1 Module
Approved by:
KEY PERFOR
(BALAN
PT. BUKAKA TE
Nama
: Endah Mumpuni
Jabatan
: Koordinator Keuangan
Departemen : Keuangan
PERSPECTIVE
FINANCIAL
CUSTOMER
INTERNAL PROCESS
LEARNING & GROWTH
KEY PERFORMANCE INDICA
(BALANCED SCORE CARD)

PT. BUKAKA TEKNIK UTAMA - BALIKPAP
Mumpuni
nator Keuangan
STRATEGIC GOALS
Pengendalian Cash Flow
Layanan Pelanggan
Pemanfaatan IT
Safety Comitment
RFORMANCE INDICATOR
BALANCED SCORE CARD)

AKA TEKNIK UTAMA - BALIKPAPAN

Kecepatan pengriman tagihan
Rasio ketersediaan dana
Ketepatan realisasi pembayaran kpd supplier sesuai rencana
Ketepatan penyajian laporan keuangan ke pusat
Aplikasi program PBC link ke Program budgeting

Up grade kapasitas komputer

Pengisian BBS
Training & workshop keuangan????
Prepared by:
TARGET
80%
2%
100%
0%
1 Cases
80%
2 Kasus
100%
Approved by:
KEY PERFORMAN
(BALANCED SCO
Nama
: Mirnawati
Jabatan
: Fin. & Acc. Staff
PERSPECTIVE
FINANCIAL
CUSTOMER
INTERNAL PROCESS
LEARNING & GROWTH

STRATEGIC GOALS
Pengendalian Cash Flow
Layanan Pelanggan
Safety Comitment
RMANCE INDICATOR
NCED SCORE CARD)

KNIK UTAMA - BALIKPAPAN

Kecepatan pengiriman tagihan
Ketepatan penyajian laporan realisasi RKAP

Ketepatan penyajian data keuangan utk kepelruan tender
Up dating data laporan keuangan data data perpajakan

Pengisian BBS
Prepared by:
TARGET
80%
2 Kasus
Approved by:
KEY PERFORMANC
(BALANCED SCOR
Nama
: Yuliana
Jabatan
: Fin. & Acc. Staff
PERSPECTIVE
FINANCIAL
CUSTOMER
INTERNAL PROCESS
LEARNING & GROWTH

& Acc. Staff
STRATEGIC GOALS
Layanan Pelanggan
Safety Comitment
RMANCE INDICATOR
NCED SCORE CARD)

EKNIK UTAMA - BALIKPAPAN

Kecepatan pengiriman tagihan
Ketepatan penyajian laporan realisasi RKAP

Ketepatan penyajian data keuangan utk kepelruan tender
Up dating data laporan keuangan data data perpajakan

Pengisian BBS
Prepared by:
TARGET
80%
2 Kasus
Approved by:
KEY PERFORMAN
BALANCED SC
PT. BUKAKA TEKNIK U
Nama
: M. Rahmat
Jabatan
: Koordinator Commercial
Departemen : Commercial
PERSPECTIVE
FINANCIAL
CUSTOMER
INTERNAL PROCESS
LEARNING & GROWTH

BALANCED SCORE CARD
or Commercial
STRATEGIC GOALS
Menjaga Profit
Layanan Pelanggan
Pemanfaatan program IT
Safety Comitment
RFORMANCE INDICATOR
BALANCED SCORE CARD

KA TEKNIK UTAMA - BALIKPAPAN

Kesalahan Estimasi yang mengakibatkan profit berkurang
Kecepatan penyelesaian CTR/estimasi biaya

Ketepatan penyajian laporan monitoring sales

Pengisian BBS
Training
Prepared by:
TARGET
Approved by:
KEY PERFORMA
BALANCED S
PT. BUKAKA TEKNIK U
Nama
: Ilham
Jabatan
: Koordinator Quality
Departemen : Quality
PERSPECTIVE
STRATEGIC GOALS
Menjaga Profit
FINANCIAL
Layanan Pelanggan
CUSTOMER
Pemanfaatan program IT
INTERNAL PROCESS
Safety Comitment
LEARNING & GROWTH
ERFORMANCE INDICATOR
BALANCED SCORE CARD

KAKA TEKNIK UTAMA - BALIKPAPAN

Kesalahan Estimasi yang mengakibatkan profit berkurang
Kecepatan penyelesaian CTR/estimasi biaya

Ketepatan penyajian laporan monitoring sales

Pengisian BBS
Training
Prepared by:
TARGET
Approved by:
BALANCED SCO
PT. BUKAKA TEKNIK U

Nama
: Ruswan Tanor
Jabatan
: Project Manager
PERSPECTIVE
STRATEGIC GOALS
FINANCIAL
Efisiensi Biaya
CUSTOMER
INTERNAL PROCESS Keunggulan Operasional
Safety Commitment
LEARNING & GROWTH Pemberdayaan PEMCOW
ALANCED SCORE CARD 2016

Keluhan Pelanggan yang mengakibatkan penalty atau pembatalan WO
Zero Accident
Pengisian BBS
Prepared by:
TARGET
Rp. 97 M
80%
100%
Approved by:
BALANCED SCORE

Nama
: M. Zaini
Jabatan
: PMC Coordinator
Departemen : PMC
PERSPECTIVE
STRATEGIC GOALS
FINANCIAL

CUSTOMER
INTERNAL PROCESS
Safety Commitment
LEARNING & GROWTH
Training
NCED SCORE CARD 2016

Menekan kesalahan perencanaan proyek yang mengakibatkan kerugian
Menekan complain dari pelanggan atas penyajian laporan progress
pekerjaan
Ketepatan realisasi pekerjaan terhadap rencana

Ketepatan pengiriman laporan proyek

Pengisian BBS
Prepared by:
TARGET
100%
Approved by:
BALANCED SCORE
PT. BUKAKA TEKNIK UTAMA

Nama
: Norman
Jabatan
: PPIC Coordinator
PERSPECTIVE
STRATEGIC GOALS
Keuangan
Production Cost Control
Customer Satisfaction
Pelanggan
Productivity
Proses Internal
Safety Comitment
LEARNING & GROWTH
Competency Up Grade
ED SCORE CARD 2016

Menekan kerugian karena kesalahan pembeliaan dan distribusi
material
Menekan kesalahan fabrikasi karena kesalahan penurunan IK
dan gambar
Keluhan pelanggan karena keterlambatan dan kualitas
pekerjaan
Zero Accident
Improvement

Pengisian BBS
Prepared by:
TARGET
0
0
2 kasus
75%
melalui training
Approved by:
BALANCED SCO
PT. BUKAKA TEKNIK U

Nama
: Yusliadi
Jabatan
: Werehouse Leader
PERSPECTIVE
Keuangan
Pelanggan
Proses Internal
LEARNING & GROWTH

STRATEGIC GOALS
Inventory and Asset Control
Customer Satisfaction
Productivity
Safety Comitment
Competency Up Grade
D SCORE CARD 2016

Menekan kesalahan pencatatan asset
Menekan kesalahan pengendalian asset yang berakibat
kehilangan asset
Ketapatan pencatatan inventory dan asset yang diminta bagian
keuangan
Meningkatkan pelayanan kpd fihak fabrikasi
Zero Accident
Improvement

Pengisian BBS
Meningkatkan dan memelihara Kompetensi karyawan melalui
training
Prepared by:
TARGET
0
0
2 kasus
75%
Approved by:
BALANCED SCORE

Nama
: Ibramsyah
Jabatan
: Site/Fabrication Supervisor
PERSPECTIVE
STRATEGIC GOALS
Cost Control
Keuangan

Pelanggan
Produktivitas
Proses Internal
Safety Comitment
LEARNING & GROWTH
ED SCORE CARD 2016


Menekan kesalahan fabrikasi atau site construction yang
beraikbat kerugian keuangan
Keluhan pelanggan karena keterlambatan, kualitas

pekerjaan/pelayanan dan pelanggaran
Zero Accident

Pengisian BBS
training
Prepared by:
TARGET
0%
1.00
0%
0
0
75%
Approved by:
BALANCED SCORE C
PT. BUKAKA TEKNIK UTAMA Nama
: Yohanes
Jabatan
PERSPECTIVE
Keuangan
STRATEGIC GOALS
Cost Control

Pelanggan
Produktivitas
Proses Internal
Safety Comitment
LEARNING & GROWTH
CED SCORE CARD 2016
AKA TEKNIK UTAMA - BALIKPAPAN


Zero Accident

Pengisian BBS
training
Prepared by:
TARGET
0%
1.00
0%
0
0
75%
Approved by:
BALANCED SCO
PT. BUKAKA TEKNIK UT

Nama
: Zaenul
Jabatan
PERSPECTIVE
STRATEGIC GOALS
Cost Control
Keuangan
Pelanggan
Produktivitas
Proses Internal
Safety Comitment
LEARNING & GROWTH
NCED SCORE CARD 2016

Menekan kesalahan fabrikasi atau site construction yang beraikbat kerugian
keuangan
Keluhan pelanggan karena keterlambatan, kualitas pekerjaan/pelayanan dan

pelanggaran
Zero Accident

Pengisian BBS
Prepared by:
TARGET
0%
1.00
0%
0
0
75%
Approved by:
BALANCED SCORE
PT. BUKAKA TEKNIK UTAMA
Nama
: Riksa Buana
Jabatan
PERSPECTIVE
STRATEGIC GOALS
Cost Control
Keuangan

Pelanggan
Produktivitas
Proses Internal
Safety Comitment
LEARNING & GROWTH
D SCORE CARD 2016


Zero Accident

Pengisian BBS
Memberikan pengarahan kepada kru sebelum berangkat ke
site
Prepared by:
TARGET
0%
1.00
0%
0
0
75%
Approved by:
KEY PERFORMA
BALANCED S
PT. BUKAKA TEKNIK U
Nama
: Jasmiah
Jabatan
:
Departemen : HRD
PERSPECTIVE
FINANCIAL
CUSTOMER
INTERNAL PROCESS
LEARNING & GROWTH
KEY PERFORMANCE INDICATO

BALANCED SCORE CARD
STRATEGIC GOALS
Efisiensi Biaya
Layanan Pelanggan
Sistem Operasional Pelayanan MCU dan BPJS
Improvement
Safety Comitment
FORMANCE INDICATOR
BALANCED SCORE CARD


Mengoptimalkan budget MCU
Melayani proses MCU karyawan
Membuat laporan monitoring tiap bulan ttg proses MCU dan BPJS
Prepared by:
TARGET
100%
Approved by:
KEY PERFORMA
BALANCED S
PT. BUKAKA TEKNIK U
Nama
: Lukman
Jabatan
:
Departemen : HRD
PERSPECTIVE
FINANCIAL
CUSTOMER
INTERNAL PROCESS
LEARNING & GROWTH

BALANCED SCORE CARD
STRATEGIC GOALS
Efisiensi Biaya
Layanan Pelanggan
Operasional
Safety Comitment
FORMANCE INDICATOR
BALANCED SCORE CARD


Menekan kerugian aset perusahaan
Tidak ada keluhan dari manajemen
Melakukan rapat koordinasi dengan anggota seminggu sekali

Memastikan pengawasan lalu lintas ketika jam masuk dan jam pulang
karyawan
Kehadiran Safety Talk
Training tentang keamanan dan ketertiban anggota security
Prepared by:
TARGET
Approved by:
KEY PERFORMA
BALANCED S
PT. BUKAKA TEKNIK U
Nama
: Yudhi Maul
Jabatan
:
Departemen : PMC
PERSPECTIVE
FINANCIAL
CUSTOMER
INTERNAL PROCESS
LEARNING & GROWTH

BALANCED SCORE CARD
STRATEGIC GOALS
Efisiensi Pengadaan Barang
Layanan Pelanggan
Produktifitas
Safety Comitment
FORMANCE INDICATOR
BALANCED SCORE CARD


Menyesuaikan pengadaan material suatu pekerjaan dengan yang
tertera di WO / CE
Menekan kesalahan permintaan material yang tidak sesuai spesifikasi /
teknis
Monitoring data kebutuhan material project
Meningkatkan pelayanan terhadap permintaan customer
Melakukan koordinasi terkait rencana / realisasi pekerjaan
Komunikasi dengan pihak terkait proses crew administration
Menerapkan Keselamatan Kesehatan Kerja (K3) dalam setiap proses kerja

Mengikuti pelaksanaan Safety Talk
Prepared by:
TARGET
Approved by:

Wqwqqkey Performance Indicator

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BALANCED SCORE CARD 2016

PT. BUKAKA TEKNIK UTAMA - BALIKPAPAN

KEY PERFORMANCE INDICATOR

Achieve Maximum Sales & Profit

Managing Cost Eficiency

Fixed Person Contribution

Nurture Customer Satisfaction

Customer Satisfaction Index

New Contract Value

Rp.5M per Person

Achieve Operational Excellence

LWC (Lose Work Cases)

Zero Delay of Job Effect to Penalty

Management Site Visit

Ensure Service Performance

Managing Growth by Innovation

Enhancing New Custmer

Percentage of Training Realization

Skilled Employee Certification

Information Technology Capital

Maintain Fit for Duty Employee

BALANCED SCORE CARD 2016

KEY PERFORMANCE INDICATOR

Mengendalikan Biaya Training per Module

Pemenuhan Persyaratan Karyawan sesuai

Pemenuhan kompetensi dan sertifkasi karyawan

Aplikasi sistem finger print

Kehadiran dalam safety talk

HR Labour Competency Upgrading

Training program HRD

BALANCED SCORE CARD 2016

KEY PERFORMANCE INDICATOR

Keluhan Pelanggan yang mengakibatkan penalty atau pembatalan WO

Ketepatan Penyelesaian Pekerjaan

Kehadiran dalam safety talk

LEARNING & GROWTH Pemberdayaan PEMCOW

Pelaksanaan Rapart Koordinasi di Lapangan oleh para PEMCOW

PT. BUKAKA TEKN

: Kepala Business Development

Departemen : Business Development

LEARNING & GROWTH

BALANCED SCORE CARD 2016

Memeliharan Customer dan Pengembangan

Meningkatkan Kompetensi personel marketing &

ED SCORE CARD 2016

A TEKNIK UTAMA - BALIKPAPAN

KEY PERFORMANCE INDICATOR

Kehadiran dalam safety talk

PT. BUKAKA TEKNIK

ANCED SCORE CARD 2016

BUKAKA TEKNIK UTAMA - BALIKPAPAN

KEY PERFORMANCE INDICATOR

Kehadiran dalam safety talk

PT. BUKAKA TEKNIK UT

LANCED SCORE CARD 2016

. BUKAKA TEKNIK UTAMA - BALIKPAPAN

KEY PERFORMANCE INDICATOR

Keluhan Pelanggan (Internal/external)