Curriculum Vitae: Ravi Kumar
Curriculum Vitae: Ravi Kumar
Curriculum Vitae: Ravi Kumar
Ravi Kumar
Email:
[email protected]
Mobile: +91-9988986675,
Presently working with Kranti water meter (Domestic) as a Sales and Service Engineer.
Demonstrated abilities in devising sales & service plans and accelerating the business growth.
B.TECH in Mechanical Engg.
Organizational Experience
Tenure
Currently
- MARCH 2014
Company Name
Designation
(Jalandhar)
Kranti Industrial Water
Meters
Service Engineer
(Jalandhar)
Areas:- Baddi(HP),ludhiana(PB),jammu(J&K)
Job Profile:
Conducting Parts & Service campaigns to improve parts business also customer delight.
Technical Support to dealers service manpower for.
Dealer Manpower Training:
1) Product Technical Knowledge.
2) Installation & Pre delivery inspection.
3) Customers meet for customer satisfaction & delight.
Installation of Express Service Concept in all dealer ships across the area.
Warranty management:
a) Failure analysis.
b) Failure trend analysis.
c) Feed back to management on failures.
d) Tracking product improvements and feedback.
e) Failed parts return.
Customer Support management.
Product Performance Monitoring.
Provide support to improve Customer Satisfaction Index in allotted zone.
Training
Qualification
B.tech in Mechanical Engineering from S.B.S.C.E.T ferozpur with 67.54 %.
Curriculum Vitae
Pursuing MBA Part Time.
Personal Details
1.
Indian,
2.
Male,
3.
Unmarried,
Hobbies
Reading
Traveling
Listening
Language Proficiency
English
Hindi
Punjabi
Contact Details
Permanent
Address:
Mobile:
+91-9988986675
I hereby certify that the information furnished above is true to the best of my knowledge and
belief.
Ravi Kumar