Vpresume1 2015
Vpresume1 2015
Vpresume1 2015
Peori
28920 Foxboro Drive
Willowick, Ohio 44095
(440) 821-6446
[email protected]
Summary of Qualifications:
Experience 3M,ICD-9-CM, CPT and HCPCS,EPIC, ePremis, Athena , Encite , Soarian,
Mosaiq
ICD-10-CM proficient as of 02/12/2014
Experience in supervising, analysis, training and mentoring employees
Coding diagnosis and procedure codes, denials from Third party accounts
Researching and implementing business and system processes
Certifications:
*Certified Professional Coder (CPC), July 14, 2012. ICD-10-CM proficient 02/12/2014
Experience:
Responsible for all aspects of customer service, respond to their requests and
inquiries, answer customer telephone calls, and perform as phone operator
Accountable for Department maintenance, replenishment and display set-ups
Assist in maintaining a clean and safe environment
Cashiering during busy store times and assist guest service when needed and work
in-stocks
Train new hires on company procedures, rules, policies, and specific requirements
for their job assignment
Progressive Insurance, Mayfield Village, Ohio, September 24, 1988- December
1, 2007
Business Process Specialist, 2001-2007, 1988 -2001 files clerk to Lead Customer
Service
Constantly met or exceeded daily, weekly, and monthly project deadlines
Successfully managed multiple projects in support of multiple areas
Analyzed business processes to identify system and workflow issues
Answer business and workflow questions from managers and customer service
representatives
Mentored new department employees
Other positions held were team lead, customer service representative, file clerk.
Education:
Sinclair Community College, Persuing AAS in HIM and RHIT certification, January
2015 spring semester-started, estimated graduation spring 2017. (AHIMA member
09/2014)
Cuyahoga Community College Medical Coding, AAPC.CPC 07/14/2012
Lakeland Community College, Kirtland Ohio. 2006 2009, Associate of Science
degree (AS) (3.77 GPA)
Cuyahoga Community College Patient Access Specialist Program, (March 2009- June
2009, certified CHAA 07/2009-09/2013)
Villa Angela Academy, High School diploma (1984-1988) College Preparatory
courses