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    Assertive Communication Case Study

    Uploaded by

    Alexandra Panescu
    The document provides an example case study and template for an assertive communication response. It describes a situation where an employee's previously approved vacation request is being denied by their supervisor due to a new contract. The template includes sections for a behavior description, feeling message, consequence statement, and request statement to address the problem in an assertive manner.

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    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd

    Assertive Communication Case Study

    Uploaded by

    Alexandra Panescu
    442 views1 page
    The document provides an example case study and template for an assertive communication response. It describes a situation where an employee's previously approved vacation request is being denied by their supervisor due to a new contract. The template includes sections for a behavior description, feeling message, consequence statement, and request statement to address the problem in an assertive manner.

    Original Description:

    studiu de caz comunicare asertiva

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    The document provides an example case study and template for an assertive communication response. It describes a situation where an employee's previously approved vacation request is being denied by their supervisor due to a new contract. The template includes sections for a behavior description, feeling message, consequence statement, and request statement to address the problem in an assertive manner.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    442 views1 page

    Assertive Communication Case Study

    Uploaded by

    Alexandra Panescu
    The document provides an example case study and template for an assertive communication response. It describes a situation where an employee's previously approved vacation request is being denied by their supervisor due to a new contract. The template includes sections for a behavior description, feeling message, consequence statement, and request statement to address the problem in an assertive manner.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    of 1

    Assertive Communication Case Study #3

    Behavior Description: A factual description of the behavior causing the problem


    Feeling Message: A statement of your feelings in response to the behavior
    Consequence Statement: An identification of the tangible consequences you are experiencing as a
    result of their behavior
    Request Statement: A statement of request as a possible solution to the problem

    Vacation Denied
    Your employer had told you that your recent vacation request was approved. Two days before your
    vacation is to begin, you hear that your vacation request is now going to be denied because of a new, large
    contract taken on by your company that affects the department you manage. Youve already made
    extension plans to travel and will lose money if you have to cancel. Your supervisor calls you into his
    office and is about to tell you that he is going to deny your time off. What do you do?

    Write your four-part assertion message below.

    Behavior Description:

    Feeling Message:

    Consequence Statement:

    Request Statement:

    Final Statement:

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