Forced Choice: Performance Appraisal

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Forced Choice

Performance Appraisal
Forced Choice Method
• It is one of the comparative method for
performance appraisal.

• It was developed to reduce the biasness


and establish objective standards of
comparison b/w individual employee.
Process
• From some sentence the rater selects one.
• Mostly rating on the basis of psychological test
is scored.
• Rating is given by HRD Manager
The favorable qualities earn a plus credit
and the unfavorable ones earn the reverse.
The worker gets over plus when the positive
factors override the negative ones or when
one of the negative phrases is checked as
being insignificantly rated.
EXAMPLE
Table: Forced Choice Items
1. Least Most
A Does not anticipate difficulties A
B Grasps explanations easily and quickly B
C Does not waste time C
D Very easy to talk to D
2. Least Most
A Can be a leader A
B Wastes time on unproductive things B
C At all times, cool and calm C
D Smart worker D
Advantages
• Standardize rating
• Reduce biasness
• Psychological appraisal is possible
Disadvantages
• Difficulty and Cost of developing
forms
• It is not used in performance
appraisal interview.
• Use limited to middle and lower
management level.
Balanced Scorecard
The Balanced Scorecard is a performance management approach
that focuses on various overall performance indicators, often
including customer perspective, internal-business processes,
learning and growth and financials, to monitor progress toward
organization's strategic goals. Each major unit throughout the
organization often establishes its own scorecard which, in turn, is
integrated with the scorecards of other units to achieve the
scorecard of the overall organization.
Implementing Balanced Scorecards
typically includes four processes:

Translating the vision into operational goals;



Communicating the vision and link it to individual
performance;

Business planning; index setting

Feedback and learning, and adjusting the strategy
accordingly.
Four general perspectives

Financial perspective;
Customer perspective;
Internal process perspective;
Innovation and learning perspective
Benefits of the balanced
scorecard

• Improved organization alignment

• Improved communications, both internally and externally

• Linked strategy and operations

• More emphasis on strategy and organizational results

• Integrated strategic planning and management


 THANK YOU

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