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    Questionnaire: Personal Use Office Use Status

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    7kasma
    The document is a questionnaire for customers interested in purchasing a Toyota vehicle. It collects information such as name, age, occupation and contact details. It asks about the customer's purpose for buying the car, who influenced their decision, what purchase parameters they consider important and how they learned about Toyota. The questionnaire also asks which Toyota model they are interested in, their opinion on Toyota's pricing and their preferred competitor. Finally, it requests ratings of satisfaction with sales consultants' responsiveness, professionalism, understanding of customer needs and convincing power.

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    Questionnaire: Personal Use Office Use Status

    Uploaded by

    7kasma
    72 views3 pages
    The document is a questionnaire for customers interested in purchasing a Toyota vehicle. It collects information such as name, age, occupation and contact details. It asks about the customer's purpose for buying the car, who influenced their decision, what purchase parameters they consider important and how they learned about Toyota. The questionnaire also asks which Toyota model they are interested in, their opinion on Toyota's pricing and their preferred competitor. Finally, it requests ratings of satisfaction with sales consultants' responsiveness, professionalism, understanding of customer needs and convincing power.

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    questionnaire

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    q

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    The document is a questionnaire for customers interested in purchasing a Toyota vehicle. It collects information such as name, age, occupation and contact details. It asks about the customer's purpose for buying the car, who influenced their decision, what purchase parameters they consider important and how they learned about Toyota. The questionnaire also asks which Toyota model they are interested in, their opinion on Toyota's pricing and their preferred competitor. Finally, it requests ratings of satisfaction with sales consultants' responsiveness, professionalism, understanding of customer needs and convincing power.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    72 views3 pages

    Questionnaire: Personal Use Office Use Status

    Uploaded by

    7kasma
    The document is a questionnaire for customers interested in purchasing a Toyota vehicle. It collects information such as name, age, occupation and contact details. It asks about the customer's purpose for buying the car, who influenced their decision, what purchase parameters they consider important and how they learned about Toyota. The questionnaire also asks which Toyota model they are interested in, their opinion on Toyota's pricing and their preferred competitor. Finally, it requests ratings of satisfaction with sales consultants' responsiveness, professionalism, understanding of customer needs and convincing power.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    of 3

    Questionnaire

    Name:___________________________
    Age:____________________________
    Occupation:______________________
    Contact No:______________________
    1) Purpose of buying the car?
    Personal use
    Office use
    Status

    2) Who influenced you to purchase the car?
    Friends
    Family
    Self-Decision
    Advertisement
    3) What parameters do you consider while purchasing car?
    Brand
    Service
    Looks
    Cost
    Safety
    4) How did you come to know about Toyota cars?
    TV
    Newspaper
    Hoarding
    Magazine



    5) Which Model you are looking for?
    Liva
    Etios
    Innova
    Etios Cross
    Fortuner
    Altis

    6) What is your opinion regarding the price of Toyota compared to its competitors?
    Highly priced
    Reasonably priced
    Approximately priced
    Much less reasonable

    7) Which is the highly considerable competitor for Toyota?
    Maruti Suzuki
    Ford
    Chevrolet
    Volkswagen
    Honda
    Any other _______________

    8) Please rate your level of satisfaction with sales consultants in the following areas?
    Very
    satisfied

    Somewhat
    satisfied
    Neither
    satisfied Nor
    dissatisfied
    Somewhat
    dis-
    satisfied
    Very
    dissatisfied
    Responsiveness
    Professionalism
    Understanding
    of my needs

    Convincing
    power

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