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    Standard Phrases For Business Emails

    Uploaded by

    NatyBir
    The document contains a list of standard phrases for different situations in business emails such as making references, responding to requests, informing someone, apologizing, asking for action or information, offering help, and expressing urgency. It includes example phrases like "I am writing to inform you that...", "Please accept our apologies for this misunderstanding", and "As this matter is now urgent, we would appreciate a prompt reply."

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    Attribution Non-Commercial (BY-NC)
    Download as PPTX, PDF, TXT or read online from Scribd

    Standard Phrases For Business Emails

    Uploaded by

    NatyBir
    10K views21 pages
    The document contains a list of standard phrases for different situations in business emails such as making references, responding to requests, informing someone, apologizing, asking for action or information, offering help, and expressing urgency. It includes example phrases like "I am writing to inform you that...", "Please accept our apologies for this misunderstanding", and "As this matter is now urgent, we would appreciate a prompt reply."

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    Standard Phrases for Business Emails

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    The document contains a list of standard phrases for different situations in business emails such as making references, responding to requests, informing someone, apologizing, asking for action or information, offering help, and expressing urgency. It includes example phrases like "I am writing to inform you that...", "Please accept our apologies for this misunderstanding", and "As this matter is now urgent, we would appreciate a prompt reply."

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as PPTX, PDF, TXT or read online from Scribd
    Download as pptx, pdf, or txt
    10K views21 pages

    Standard Phrases For Business Emails

    Uploaded by

    NatyBir
    The document contains a list of standard phrases for different situations in business emails such as making references, responding to requests, informing someone, apologizing, asking for action or information, offering help, and expressing urgency. It includes example phrases like "I am writing to inform you that...", "Please accept our apologies for this misunderstanding", and "As this matter is now urgent, we would appreciate a prompt reply."

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as PPTX, PDF, TXT or read online from Scribd
    Download as pptx, pdf, or txt
    of 21
    At a glance
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    The document provides examples of common phrases used in business correspondence such as emails, replies, requests, and for informing others.

    Some common phrases used in business emails include 'With reference to your email', 'In response to your email', and 'Thank you for your email'.

    Some common phrases used when replying to a request include 'As you requested, I am enclosing...', 'As you suggested, I am sending you...', and 'In answer to your enquiry, I am enclosing...'

    NatyBir 2009

    Standard Phrases
    for Business emails
    NatyBir 2009

    Making Reference
    NatyBir 2009

    ü"With reference to your email,…"

    ü"In response to your email, I can confirm..."

    ü"With regard to your memo, I..."

    ü"Following our phone conversation, I....."

    ü"I am writing with reference to your enquiry."

    ü"Thank you for your email."


    NatyBir 2009

    Replying to a request
    NatyBir 2009

    ü"As you requested, I am enclosing a brochure

    about our adventure holidays."

    ü"As you suggested, I am sending you my CV."

    ü"In answer to your enquiry, I am enclosing

    information which I hope will be useful to you."

    ü"As promised, I am sending you the..."


    NatyBir 2009

    Making reference to something your


    reader knows
    NatyBir 2009

    ü"As you may already know / have heard, the

    Production Division is merging with… “

    ü" As you probably know, the company is going

    through a downsizing process… "

    ü
    NatyBir 2009

    Informing someone
    NatyBir 2009

    ü"I am writing to inform you that..."

    ü"Please be advised that..."

    ü"I am writing to advise you that...“

    ü" Just to let you know… "

    ü" A quick note to tell you… "


    NatyBir 2009

    Asking for Information or Advice


    NatyBir 2009

    ü"I am writing to enquire about ...."

    ü"Please could you give me the necessary details

    concerning ...?"

    ü"I would be grateful for your advice concerning..”

    ü"I would appreciate your advice on ...“

    üI’d like some information about…“


    NatyBir 2009

    Explaining and Clarifying


    NatyBir 2009

    ü"I am writing to explain ..."

    ü"I would like to clarify certain points regarding...”

    ü"I would like to take this opportunity to

    clarify ...“

    ü"Here’s some information about…"

    ü"Just to clarify…"
    NatyBir 2009

    Apologising
    NatyBir 2009

    ü"Please accept our apologies for this misunderstanding."

    ü"We apologise for our mistake and we would like to take

    this opportunity to assure you that it will not happen

    again.“

    üSorry for…

    üSorry about…

    üWe’re very sorry that…


    NatyBir 2009

    Asking for Action


    NatyBir 2009

    ü"I would be grateful if you could send me...”

    ü"I would be grateful if this matter could be

    resolved..."

    ü"I would appreciate further information on …“

    ü" Please could you give me… "

    ü" Please send me… "


    NatyBir 2009

    Offering Help
    NatyBir 2009

    ü"Please do not hesitate to contact me if I can be

    of further assistance."

    ü"If you would like any more information, please do

    not hesitate to contact me on…"

    ü"Please feel free to contact me again if I can be of

    further assistance."
    NatyBir 2009

    Expressing Urgency
    NatyBir 2009

    ü"As this matter is now urgent, we would

    appreciate a prompt reply."


    ü"We look forward to hearing from you at your

    earliest convenience.“

    üPlease get back to me asap.

    üPlease reply asap.

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