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    Feeding Back - 17625

    Uploaded by

    Jaskeerat Singh
    The document discusses providing diagnostic feedback in organizational development. It outlines the importance of feedback and desired characteristics for the feedback content and process. Effective feedback meetings motivate people to work with the data when the meeting is well-structured and involves the right stakeholders. Surveys can provide feedback but have limitations such as ambiguity of purpose and potential distrust or disturbances.

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    Attribution Non-Commercial (BY-NC)
    Download as PPT, PDF, TXT or read online from Scribd

    Feeding Back - 17625

    Uploaded by

    Jaskeerat Singh
    13 views7 pages
    The document discusses providing diagnostic feedback in organizational development. It outlines the importance of feedback and desired characteristics for the feedback content and process. Effective feedback meetings motivate people to work with the data when the meeting is well-structured and involves the right stakeholders. Surveys can provide feedback but have limitations such as ambiguity of purpose and potential distrust or disturbances.

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    ocd feedback

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    The document discusses providing diagnostic feedback in organizational development. It outlines the importance of feedback and desired characteristics for the feedback content and process. Effective feedback meetings motivate people to work with the data when the meeting is well-structured and involves the right stakeholders. Surveys can provide feedback but have limitations such as ambiguity of purpose and potential distrust or disturbances.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as PPT, PDF, TXT or read online from Scribd
    Download as ppt, pdf, or txt
    13 views7 pages

    Feeding Back - 17625

    Uploaded by

    Jaskeerat Singh
    The document discusses providing diagnostic feedback in organizational development. It outlines the importance of feedback and desired characteristics for the feedback content and process. Effective feedback meetings motivate people to work with the data when the meeting is well-structured and involves the right stakeholders. Surveys can provide feedback but have limitations such as ambiguity of purpose and potential distrust or disturbances.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as PPT, PDF, TXT or read online from Scribd
    Download as ppt, pdf, or txt
    of 7

    Feeding Back Diagnostic Information

    8-1

    Learning Objectives for Chapter Eight


    To understand the importance of data feedback in the OD process To describe the desired characteristics of feedback content To describe the desired characteristics of the feedback process

    8-2

    Possible Effects of Feedback


    Feedback occurs
    No Change NO Is the energy created by the feedback? YES What is the direction of the feedback? Energy to use data to identify and solve problems Do structures and processes turn energy into action? YES

    Energy to deny or fight data

    Anxiety, resistance, no change

    Failure, frustration, no change

    NO

    Change
    8-3

    Determining the Content of Feedback


    Relevant
    Understandable Descriptive Verifiable Timely Limited content Significant Comparative

    Unfinalized

    8-4

    Effective Feedback Meetings


    People are motivated to work with the data The meeting is appropriately structured The right people are in attendance

    knowledge
    power and influence interest

    8-5

    Survey Feedback Process

    Members involved in designing the survey(preliminary planning, objectives) The survey is administered to the organization(all members) The data is analyzed and summarized The data is presented to the stakeholders(generally starts from TM but can be bottom-up too)) The stakeholders work with the data to solve problems or achieve vision
    8-6

    Limitations of Survey Feedback


    Ambiguity of Purpose Distrust Organizational Disturbances

    8-7

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